@edvak99/voice-receptionist-widget 1.0.0 → 1.1.0

package/fesm2022/edvak99-voice-receptionist-widget-edvak99-voice-receptionist-widget-DClMfxeY.mjs

@@ -0,0 +1,2666 @@
+import * as i0 from '@angular/core';
+import { InjectionToken, makeEnvironmentProviders, signal, Injectable, inject, ChangeDetectionStrategy, Component, input, computed, EventEmitter, HostListener, Output, Input } from '@angular/core';
+import { RouterLink, RouterLinkActive, Router, NavigationEnd, RouterOutlet } from '@angular/router';
+import { of, delay, throwError, map, catchError, forkJoin, switchMap, tap, finalize } from 'rxjs';
+import { HttpClient, HttpParams } from '@angular/common/http';
+import { filter } from 'rxjs/operators';
+
+const VOICE_RECEPTIONIST_CONFIG = new InjectionToken('VOICE_RECEPTIONIST_CONFIG');
+const VOICE_RECEPTIONIST_SESSION = new InjectionToken('VOICE_RECEPTIONIST_SESSION', { factory: () => null });
+
+function provideVoiceReceptionist(options) {
+    const { session = null, ...config } = options;
+    return makeEnvironmentProviders([
+        { provide: VOICE_RECEPTIONIST_CONFIG, useValue: config },
+        { provide: VOICE_RECEPTIONIST_SESSION, useValue: session },
+    ]);
+}
+
+class ToastService {
+    constructor() {
+        this.nextId = 1;
+        this.timers = new Map();
+        this._toasts = signal([]);
+        this.toasts = this._toasts.asReadonly();
+    }
+    show(text, variant = 'info', durationMs = 3500) {
+        const id = this.nextId++;
+        this._toasts.update((list) => [...list, { id, text, variant }]);
+        const timer = setTimeout(() => this.dismiss(id), durationMs);
+        this.timers.set(id, timer);
+    }
+    dismiss(id) {
+        const timer = this.timers.get(id);
+        if (timer) {
+            clearTimeout(timer);
+            this.timers.delete(id);
+        }
+        this._toasts.update((list) => list.filter((t) => t.id !== id));
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
+    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, providedIn: 'root' }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastService, decorators: [{
+            type: Injectable,
+            args: [{ providedIn: 'root' }]
+        }] });
+
+class ToastContainerComponent {
+    constructor() {
+        this.toastService = inject(ToastService);
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastContainerComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: ToastContainerComponent, isStandalone: true, selector: "app-toast-container", ngImport: i0, template: "<div class=\"toast-stack\" aria-live=\"polite\" aria-atomic=\"false\">\n  @for (toast of toastService.toasts(); track toast.id) {\n    <div class=\"toast\" [class]=\"'toast-' + toast.variant\" role=\"status\">\n      <span class=\"toast-icon\" aria-hidden=\"true\">\n        @switch (toast.variant) {\n          @case ('success') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <polyline points=\"20 6 9 17 4 12\" />\n            </svg>\n          }\n          @case ('error') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"13\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n          @default {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n        }\n      </span>\n      <span class=\"toast-text\">{{ toast.text }}</span>\n      <button\n        type=\"button\"\n        class=\"toast-dismiss\"\n        (click)=\"toastService.dismiss(toast.id)\"\n        aria-label=\"Dismiss notification\"\n      >\n        <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </div>\n  }\n</div>\n", styles: [":host{position:fixed;bottom:24px;right:24px;z-index:1100;pointer-events:none}.toast-stack{display:flex;flex-direction:column;gap:10px;max-width:380px}.toast{pointer-events:auto;display:flex;align-items:flex-start;gap:10px;padding:12px 14px;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:0 6px 24px #141e321f;font-size:13px;color:var(--color-text);animation:slide-in .16s ease}.toast-icon{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;flex-shrink:0}.toast-info .toast-icon{background:var(--color-primary-soft);color:var(--color-primary)}.toast-success .toast-icon{background:var(--color-success-soft);color:var(--color-success)}.toast-error .toast-icon{background:var(--color-danger-soft);color:var(--color-danger)}.toast-text{flex:1;line-height:1.45}.toast-dismiss{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border:none;background:transparent;color:var(--color-text-soft);border-radius:4px;transition:background .12s ease,color .12s ease}.toast-dismiss:hover{background:var(--color-surface-alt);color:var(--color-text)}@keyframes slide-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ToastContainerComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'app-toast-container', standalone: true, changeDetection: ChangeDetectionStrategy.OnPush, template: "<div class=\"toast-stack\" aria-live=\"polite\" aria-atomic=\"false\">\n  @for (toast of toastService.toasts(); track toast.id) {\n    <div class=\"toast\" [class]=\"'toast-' + toast.variant\" role=\"status\">\n      <span class=\"toast-icon\" aria-hidden=\"true\">\n        @switch (toast.variant) {\n          @case ('success') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <polyline points=\"20 6 9 17 4 12\" />\n            </svg>\n          }\n          @case ('error') {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"13\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n          @default {\n            <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n                 stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n              <circle cx=\"12\" cy=\"12\" r=\"10\" />\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\" />\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\" />\n            </svg>\n          }\n        }\n      </span>\n      <span class=\"toast-text\">{{ toast.text }}</span>\n      <button\n        type=\"button\"\n        class=\"toast-dismiss\"\n        (click)=\"toastService.dismiss(toast.id)\"\n        aria-label=\"Dismiss notification\"\n      >\n        <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </div>\n  }\n</div>\n", styles: [":host{position:fixed;bottom:24px;right:24px;z-index:1100;pointer-events:none}.toast-stack{display:flex;flex-direction:column;gap:10px;max-width:380px}.toast{pointer-events:auto;display:flex;align-items:flex-start;gap:10px;padding:12px 14px;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:0 6px 24px #141e321f;font-size:13px;color:var(--color-text);animation:slide-in .16s ease}.toast-icon{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;flex-shrink:0}.toast-info .toast-icon{background:var(--color-primary-soft);color:var(--color-primary)}.toast-success .toast-icon{background:var(--color-success-soft);color:var(--color-success)}.toast-error .toast-icon{background:var(--color-danger-soft);color:var(--color-danger)}.toast-text{flex:1;line-height:1.45}.toast-dismiss{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border:none;background:transparent;color:var(--color-text-soft);border-radius:4px;transition:background .12s ease,color .12s ease}.toast-dismiss:hover{background:var(--color-surface-alt);color:var(--color-text)}@keyframes slide-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}\n"] }]
+        }] });
+
+class EdsIconComponent {
+    constructor() {
+        this.name = input.required();
+        this.size = input(20);
+        this.fill = input(0);
+        this.weight = input(400);
+        this.variation = computed(() => `'FILL' ${this.fill()}, 'wght' ${this.weight()}, 'GRAD' 0, 'opsz' ${this.size()}`);
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsIconComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsIconComponent, isStandalone: true, selector: "eds-icon", inputs: { name: { classPropertyName: "name", publicName: "name", isSignal: true, isRequired: true, transformFunction: null }, size: { classPropertyName: "size", publicName: "size", isSignal: true, isRequired: false, transformFunction: null }, fill: { classPropertyName: "fill", publicName: "fill", isSignal: true, isRequired: false, transformFunction: null }, weight: { classPropertyName: "weight", publicName: "weight", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `<span class="eds-icon" [style.font-size.px]="size()" [style.font-variation-settings]="variation()">{{ name() }}</span>`, isInline: true, styles: [":host{display:inline-flex;line-height:0}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsIconComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-icon', standalone: true, template: `<span class="eds-icon" [style.font-size.px]="size()" [style.font-variation-settings]="variation()">{{ name() }}</span>`, changeDetection: ChangeDetectionStrategy.OnPush, styles: [":host{display:inline-flex;line-height:0}\n"] }]
+        }] });
+
+class EdsAppRailComponent {
+    constructor() {
+        this.includePracticeNav = !!inject(VOICE_RECEPTIONIST_CONFIG).includePracticeNav;
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppRailComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsAppRailComponent, isStandalone: true, selector: "eds-app-rail", ngImport: i0, template: "<aside class=\"eds-rail\" aria-label=\"EDS product navigation\">\n  <a routerLink=\"dashboard\" class=\"eds-rail-logo\" title=\"Edvak\">e</a>\n  <nav class=\"eds-rail-nav\">\n    <a routerLink=\"dashboard\" routerLinkActive=\"active\" title=\"Dashboard\">\n      <eds-icon name=\"space_dashboard\" [size]=\"22\" />\n    </a>\n    @if (includePracticeNav) {\n      <a routerLink=\"appointments\" routerLinkActive=\"active\" title=\"Appointments\">\n        <eds-icon name=\"calendar_month\" [size]=\"22\" />\n      </a>\n      <a routerLink=\"patients\" routerLinkActive=\"active\" title=\"Patients\">\n        <eds-icon name=\"groups\" [size]=\"22\" />\n      </a>\n    }\n    <span title=\"Chat (coming soon)\"><eds-icon name=\"chat\" [size]=\"22\" /></span>\n    <a routerLink=\"live\" routerLinkActive=\"active\" title=\"AI Receptionist\">\n      <eds-icon name=\"headset_mic\" [size]=\"22\" [fill]=\"1\" />\n    </a>\n    <span title=\"Billing (coming soon)\"><eds-icon name=\"currency_exchange\" [size]=\"22\" /></span>\n    <span title=\"Documents (coming soon)\"><eds-icon name=\"description\" [size]=\"22\" /></span>\n    <span title=\"Leaderboard (coming soon)\"><eds-icon name=\"leaderboard\" [size]=\"22\" /></span>\n  </nav>\n  <div class=\"eds-rail-footer\">\n    <a routerLink=\"settings\" routerLinkActive=\"active\" title=\"Settings\">\n      <eds-icon name=\"settings\" [size]=\"22\" />\n    </a>\n    <span class=\"eds-rail-avatar\" title=\"User\">HS</span>\n  </div>\n</aside>\n", styles: [":host{display:block;flex-shrink:0}.eds-rail{width:var(--eds-rail-width);min-height:100vh;background:var(--surface-l0);border-right:1px solid var(--border-default);display:flex;flex-direction:column;align-items:center;padding:12px 0;position:sticky;top:0;height:100vh}.eds-rail-logo{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:var(--eds-radius-md);background:var(--bg-brand);color:#fff;font-family:var(--font-figtree);font-weight:800;font-size:18px;text-decoration:none;margin-bottom:16px}.eds-rail-nav{display:flex;flex-direction:column;gap:4px;flex:1}.eds-rail-nav a,.eds-rail-nav span{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--eds-radius-md);color:var(--gray-500);cursor:default}.eds-rail-nav a{cursor:pointer;text-decoration:none}.eds-rail-nav a:hover{background:var(--gray-100);color:var(--gray-700)}.eds-rail-nav a.active{background:#3681f41f;color:var(--brand-600)}.eds-rail-footer{display:flex;flex-direction:column;align-items:center;gap:8px}.eds-rail-footer a{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--eds-radius-md);color:var(--gray-500);text-decoration:none}.eds-rail-footer a:hover{background:var(--gray-100)}.eds-rail-avatar{width:32px;height:32px;border-radius:50%;background:var(--gray-200);color:var(--gray-600);font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center}\n"], dependencies: [{ kind: "directive", type: RouterLink, selector: "[routerLink]", inputs: ["target", "queryParams", "fragment", "queryParamsHandling", "state", "info", "relativeTo", "preserveFragment", "skipLocationChange", "replaceUrl", "routerLink"] }, { kind: "directive", type: RouterLinkActive, selector: "[routerLinkActive]", inputs: ["routerLinkActiveOptions", "ariaCurrentWhenActive", "routerLinkActive"], outputs: ["isActiveChange"], exportAs: ["routerLinkActive"] }, { kind: "component", type: EdsIconComponent, selector: "eds-icon", inputs: ["name", "size", "fill", "weight"] }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppRailComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-app-rail', imports: [RouterLink, RouterLinkActive, EdsIconComponent], changeDetection: ChangeDetectionStrategy.OnPush, template: "<aside class=\"eds-rail\" aria-label=\"EDS product navigation\">\n  <a routerLink=\"dashboard\" class=\"eds-rail-logo\" title=\"Edvak\">e</a>\n  <nav class=\"eds-rail-nav\">\n    <a routerLink=\"dashboard\" routerLinkActive=\"active\" title=\"Dashboard\">\n      <eds-icon name=\"space_dashboard\" [size]=\"22\" />\n    </a>\n    @if (includePracticeNav) {\n      <a routerLink=\"appointments\" routerLinkActive=\"active\" title=\"Appointments\">\n        <eds-icon name=\"calendar_month\" [size]=\"22\" />\n      </a>\n      <a routerLink=\"patients\" routerLinkActive=\"active\" title=\"Patients\">\n        <eds-icon name=\"groups\" [size]=\"22\" />\n      </a>\n    }\n    <span title=\"Chat (coming soon)\"><eds-icon name=\"chat\" [size]=\"22\" /></span>\n    <a routerLink=\"live\" routerLinkActive=\"active\" title=\"AI Receptionist\">\n      <eds-icon name=\"headset_mic\" [size]=\"22\" [fill]=\"1\" />\n    </a>\n    <span title=\"Billing (coming soon)\"><eds-icon name=\"currency_exchange\" [size]=\"22\" /></span>\n    <span title=\"Documents (coming soon)\"><eds-icon name=\"description\" [size]=\"22\" /></span>\n    <span title=\"Leaderboard (coming soon)\"><eds-icon name=\"leaderboard\" [size]=\"22\" /></span>\n  </nav>\n  <div class=\"eds-rail-footer\">\n    <a routerLink=\"settings\" routerLinkActive=\"active\" title=\"Settings\">\n      <eds-icon name=\"settings\" [size]=\"22\" />\n    </a>\n    <span class=\"eds-rail-avatar\" title=\"User\">HS</span>\n  </div>\n</aside>\n", styles: [":host{display:block;flex-shrink:0}.eds-rail{width:var(--eds-rail-width);min-height:100vh;background:var(--surface-l0);border-right:1px solid var(--border-default);display:flex;flex-direction:column;align-items:center;padding:12px 0;position:sticky;top:0;height:100vh}.eds-rail-logo{display:flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:var(--eds-radius-md);background:var(--bg-brand);color:#fff;font-family:var(--font-figtree);font-weight:800;font-size:18px;text-decoration:none;margin-bottom:16px}.eds-rail-nav{display:flex;flex-direction:column;gap:4px;flex:1}.eds-rail-nav a,.eds-rail-nav span{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--eds-radius-md);color:var(--gray-500);cursor:default}.eds-rail-nav a{cursor:pointer;text-decoration:none}.eds-rail-nav a:hover{background:var(--gray-100);color:var(--gray-700)}.eds-rail-nav a.active{background:#3681f41f;color:var(--brand-600)}.eds-rail-footer{display:flex;flex-direction:column;align-items:center;gap:8px}.eds-rail-footer a{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:var(--eds-radius-md);color:var(--gray-500);text-decoration:none}.eds-rail-footer a:hover{background:var(--gray-100)}.eds-rail-avatar{width:32px;height:32px;border-radius:50%;background:var(--gray-200);color:var(--gray-600);font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center}\n"] }]
+        }] });
+
+/** Build URL helpers from a config (or raw base URL). Safe outside injection context. */
+function createVoiceReceptionistPaths(configOrBase) {
+    const base = typeof configOrBase === 'string' ? configOrBase : configOrBase.apiBaseUrl;
+    const root = base.replace(/\/$/, '');
+    return {
+        apiRoot: () => root,
+        authPath: (suffix = '') => `${root}/api/auth${suffix}`,
+        v1Path: (suffix = '') => `${root}/api/v1${suffix}`,
+        apiPath: (suffix = '') => `${root}/api${suffix}`,
+        aiReceptionistPath: (suffix = '') => `${root}/api/ai-receptionist${suffix}`,
+        healthPath: (suffix = '') => `${root}/health${suffix}`,
+    };
+}
+
+/** Normalize list/detail API payloads into a row array. */
+function extractApiRows(body) {
+    if (Array.isArray(body))
+        return body;
+    if (!body || typeof body !== 'object')
+        return [];
+    const o = body;
+    const list = o['items'] ?? o['patients'] ?? o['appointments'] ?? o['providers'] ?? o['data'];
+    if (Array.isArray(list))
+        return list;
+    if (o['patientId'] || o['patient_id'] || o['appointmentId'] || o['appointment_id']) {
+        return [body];
+    }
+    return [];
+}
+
+const WELCOME_MESSAGE_MAX = 500;
+function buildAutoWelcomeTemplate(practiceName, agentName) {
+    const practice = practiceName.trim() || 'our office';
+    const agent = agentName.trim() || 'your AI receptionist';
+    return `Hi, thanks for calling ${practice}. This is ${agent}. How can I help you today?`;
+}
+function resolveWelcomePreview(welcomeMessage, practiceName, agentName) {
+    const custom = welcomeMessage?.trim();
+    if (custom)
+        return custom;
+    return buildAutoWelcomeTemplate(practiceName, agentName);
+}
+function computeEffectiveWelcomeMessage(settings) {
+    const general = settings.general;
+    const custom = String(general['welcomeMessage'] ?? '').trim();
+    if (custom)
+        return custom;
+    return buildAutoWelcomeTemplate(String(general['practiceName'] ?? ''), String(general['agentName'] ?? ''));
+}
+
+/** V3 agent tool labels — mirrors GET /api/agent-tools/catalog */
+const AGENT_TOOL_LABELS = {
+    find_doctors: 'Found Doctors',
+    check_doctor_availability: 'Checked Doctor Availability',
+    list_visit_types: 'Listed Visit Types',
+    search_patients: 'Searched Patients',
+    search_practice_faq: 'Searched Practice FAQ',
+    book_existing_appointment: 'Booked Appointment',
+    register_and_book_appointment: 'Registered & Booked Appointment',
+    submit_medication_refill: 'Submitted Medication Refill',
+};
+function looksLikeToolKey(value) {
+    return /^[a-z][a-z0-9_]*$/.test(value.trim());
+}
+function humanizeToolKey(key) {
+    return key
+        .replace(/^tool_/, '')
+        .split('_')
+        .filter(Boolean)
+        .map((part) => part.charAt(0).toUpperCase() + part.slice(1))
+        .join(' ');
+}
+/** Prefer API `name`; fall back to catalog label or a readable key. */
+function resolveToolDisplayName(key, name) {
+    const trimmed = name?.trim() ?? '';
+    if (trimmed && !looksLikeToolKey(trimmed))
+        return trimmed;
+    const lookupKey = key?.trim() || (looksLikeToolKey(trimmed) ? trimmed : '');
+    if (lookupKey && AGENT_TOOL_LABELS[lookupKey])
+        return AGENT_TOOL_LABELS[lookupKey];
+    if (lookupKey)
+        return humanizeToolKey(lookupKey);
+    return trimmed || 'Tool activity';
+}
+/** Derive tool key from legacy `tech` values like `tool_check_doctor_availability`. */
+function inferToolKeyFromTech(tech) {
+    const trimmed = tech?.trim();
+    if (!trimmed)
+        return undefined;
+    if (trimmed.startsWith('tool_'))
+        return trimmed.slice(5);
+    if (looksLikeToolKey(trimmed))
+        return trimmed;
+    return undefined;
+}
+function resolveToolKey(key, name, tech) {
+    const explicit = key?.trim();
+    if (explicit)
+        return explicit;
+    if (looksLikeToolKey(name))
+        return name.trim();
+    return inferToolKeyFromTech(tech);
+}
+/** Stable @for track key — avoid ?? in template track expressions (Angular compiler bug). */
+function toolEventTrackKey(tool, index) {
+    return `${tool.key ?? ''}|${tool.t}|${tool.tech}|${tool.name}|${index}`;
+}
+
+const TONE_COLORS = {
+    brand: '#3681F4',
+    pos: '#0ABF52',
+    notice: '#FFB900',
+    neg: '#F03740',
+    violet: '#8E51FF',
+    gray: '#71717A',
+};
+const DAY_LABELS = ['Mon', 'Tue', 'Wed', 'Thu', 'Fri', 'Sat', 'Sun'];
+function parseDurToSeconds(dur) {
+    if (!dur)
+        return 0;
+    const parts = dur.split(':').map((p) => Number(p.trim()));
+    if (parts.some((n) => !Number.isFinite(n)))
+        return 0;
+    if (parts.length === 2)
+        return parts[0] * 60 + parts[1];
+    if (parts.length === 3)
+        return parts[0] * 3600 + parts[1] * 60 + parts[2];
+    return 0;
+}
+function parsePercent(value) {
+    const n = Number(String(value).replace('%', '').trim());
+    return Number.isFinite(n) ? n : 0;
+}
+function normalizeConfidence(value) {
+    if (value <= 1)
+        return Math.round(value * 100);
+    return Math.round(value);
+}
+function mapVerification(raw) {
+    const v = raw?.toLowerCase();
+    if (v === 'verified' || v === 'partial' || v === 'failed' || v === 'unknown')
+        return v;
+    return 'unknown';
+}
+function mapCallStatus(raw) {
+    const s = String(raw ?? 'ai').toLowerCase().replace(/_/g, '-');
+    const allowed = [
+        'ai',
+        'needs-help',
+        'human-requested',
+        'urgent',
+        'takeover',
+        'transferring',
+    ];
+    return allowed.includes(s) ? s : 'ai';
+}
+function mapSentiment(raw) {
+    const s = String(raw ?? 'neutral').toLowerCase();
+    if (s === 'calm' || s === 'neutral' || s === 'frustrated' || s === 'urgent')
+        return s;
+    return 'neutral';
+}
+function mapTranscriptLine(line) {
+    return {
+        who: line.who,
+        text: line.text,
+        flag: line.flag,
+        at: line.at ?? line.offsetSeconds ?? line.startTime,
+    };
+}
+function mapToolEvent(tool) {
+    const state = tool.state;
+    const key = resolveToolKey(tool.key, tool.name, tool.tech);
+    return {
+        t: tool.t,
+        key,
+        name: resolveToolDisplayName(key, tool.name),
+        tech: tool.tech,
+        result: tool.result,
+        state: ['ok', 'warn', 'error', 'active'].includes(state) ? state : 'ok',
+    };
+}
+function normalizeRecordingStatus(status, url) {
+    const known = ['ready', 'pending', 'unavailable', 'failed'];
+    if (status && known.includes(status)) {
+        return status;
+    }
+    return url ? 'ready' : 'unavailable';
+}
+function mapRecordingMeta(dto) {
+    return {
+        callId: dto.callId,
+        status: normalizeRecordingStatus(dto.status, dto.url),
+        url: dto.url ?? null,
+        contentType: dto.contentType,
+        durationSeconds: dto.durationSeconds,
+        message: dto.message,
+    };
+}
+function mapLiveCallDto(dto) {
+    return {
+        id: dto.id,
+        name: dto.name,
+        initials: dto.initials,
+        avatar: dto.avatar,
+        phone: dto.phone,
+        verification: mapVerification(dto.verification),
+        direction: dto.direction,
+        reason: dto.reason,
+        status: mapCallStatus(dto.status),
+        started: dto.started,
+        sentiment: mapSentiment(dto.sentiment),
+        confidence: normalizeConfidence(dto.confidence),
+        goal: dto.goal,
+        dob: dto.dob ?? undefined,
+        location: dto.location ?? '',
+        provider: dto.provider,
+        language: dto.language,
+        matched: dto.matched,
+        assigned: dto.assigned,
+        tools: (dto.tools ?? []).map(mapToolEvent),
+        transcript: (dto.transcript ?? []).map(mapTranscriptLine),
+    };
+}
+function mapHistoryCallDto(dto) {
+    const parsedStarted = Date.parse(dto.startedAt ?? dto.when);
+    return {
+        id: dto.id,
+        name: dto.name,
+        initials: dto.initials,
+        phone: dto.phone,
+        direction: dto.dir,
+        outcome: dto.outcome,
+        reason: dto.reason,
+        duration: parseDurToSeconds(dto.dur),
+        durationLabel: dto.dur,
+        started: Number.isFinite(parsedStarted) ? parsedStarted : 0,
+        whenLabel: Number.isFinite(parsedStarted) ? undefined : dto.when,
+        location: dto.location,
+        verification: mapVerification(dto.verify),
+        review: dto.review === 'reviewed' ? 'reviewed' : 'needs',
+    };
+}
+function mapHistoryDetailDto(call, detail, recordingUrl) {
+    const base = mapHistoryCallDto(call);
+    return {
+        ...base,
+        summary: detail.summary,
+        transcript: (detail.transcript ?? []).map(mapTranscriptLine),
+        tools: (detail.tools ?? []).map(mapToolEvent),
+        recordingUrl: recordingUrl ?? undefined,
+    };
+}
+function mapAttentionItemDto(dto) {
+    return {
+        id: dto.id,
+        callId: dto.id,
+        title: dto.name,
+        detail: dto.why || dto.reason,
+        severity: dto.sev === 'urgent' ? 'urgent' : 'warn',
+        time: Date.now(),
+        timeLabel: dto.time,
+    };
+}
+function mapDashboardSummaryDto(dto) {
+    return {
+        activeCalls: dto.liveCalls,
+        answeredToday: dto.callsToday,
+        appointmentsBooked: dto.appointmentsBooked ?? 0,
+        tasksCreated: dto.openTasks,
+        completionRate: parsePercent(dto.aiHandledRate),
+    };
+}
+function mapAiCreatedAppointmentDto(dto) {
+    return {
+        id: dto.id,
+        appointmentId: dto.appointmentId ?? dto.id,
+        patientName: dto.patientName || 'Unknown patient',
+        providerName: dto.providerName ?? null,
+        startTime: Date.parse(dto.startTime) || 0,
+        createdAt: Date.parse(dto.createdAt) || 0,
+        callId: dto.callId ?? null,
+        status: dto.status ?? null,
+    };
+}
+function mapTaskDto(dto) {
+    let status = 'open';
+    if (dto.status === 'done')
+        status = 'done';
+    else if (dto.status === 'in-progress')
+        status = 'in_progress';
+    return {
+        id: dto.id,
+        created: dto.created ? Date.parse(dto.created) || Date.now() : Date.now(),
+        title: dto.title || dto.type || 'Task',
+        type: dto.type || 'Other',
+        description: dto.summary ?? '',
+        patient: dto.patient || '—',
+        priority: dto.priority ?? 'normal',
+        status,
+        source: dto.source ?? 'voice',
+        assignee: dto.assignee || '—',
+        callId: dto.call || undefined,
+        edvakTaskId: dto.edvakTaskId,
+        edvakStatus: dto.edvakStatus,
+        medicationName: dto.medicationName,
+        medicationId: dto.medicationId,
+    };
+}
+function toApiTaskStatus(status) {
+    if (status === 'done')
+        return 'done';
+    if (status === 'in_progress')
+        return 'in-progress';
+    return 'open';
+}
+function mapCreateTaskRequest(req) {
+    return {
+        title: req.title.trim(),
+        type: req.type,
+        call: req.callId,
+        summary: req.description?.trim() || undefined,
+        patient: req.patient?.trim() || undefined,
+        priority: req.priority,
+        assignee: req.assignee?.trim() || undefined,
+    };
+}
+function mapRegenerateSummaryResponse(dto) {
+    return {
+        callId: dto.callId,
+        summary: dto.summary,
+        summaryModel: dto.summaryModel,
+        summaryGeneratedAt: dto.summaryGeneratedAt,
+        transcriptTurnCount: dto.transcriptTurnCount,
+    };
+}
+function mapAuditEventDto(dto, index) {
+    return {
+        id: `${dto.ts}-${index}`,
+        actor: dto.actorName || dto.actor,
+        action: dto.event,
+        target: dto.call || dto.patient || dto.cat,
+        detail: dto.detail,
+        at: dto.ts ? Date.parse(dto.ts) || Date.now() : Date.now(),
+    };
+}
+function mapAnalyticsDto(dto, range) {
+    const volume = mapVolumeSeries(dto.volume);
+    const peakHours = mapPeakSeries(dto.peak);
+    const outcomes = (dto.outcomes ?? []).map((o) => ({
+        label: o.label,
+        value: o.v,
+        color: TONE_COLORS[o.tone] ?? TONE_COLORS['brand'],
+    }));
+    const reasons = (dto.reasons ?? []).map((r) => ({ label: r.label, value: r.v }));
+    const transfers = (dto.transfers ?? []).map((t) => ({ label: t.label, value: t.v }));
+    const kpiCards = (dto.kpis ?? []).map((k) => ({
+        label: k.label,
+        value: k.value,
+        delta: k.delta,
+        tone: k.tone,
+        sub: k.sub,
+    }));
+    const kpiMap = {};
+    for (const k of dto.kpis ?? []) {
+        const key = k.label.toLowerCase();
+        const num = parseAnalyticsNumber(k.value);
+        if (key.includes('handled') || key.includes('total call') || key === 'calls') {
+            kpiMap['totalCalls'] = num;
+        }
+        else if (key.includes('handle time') || key.includes('avg duration') || key.includes('duration')) {
+            kpiMap['avgDuration'] = parseDurationSeconds(k.value);
+        }
+        else if (key.includes('resolution') || key.includes('booking')) {
+            kpiMap['bookingRate'] = num;
+        }
+        else if (key.includes('transfer')) {
+            kpiMap['transferRate'] = num;
+        }
+    }
+    return {
+        range,
+        kpiCards,
+        volume,
+        outcomes,
+        reasons,
+        transfers,
+        peakHours,
+        kpis: {
+            totalCalls: kpiMap['totalCalls'] ?? 0,
+            avgDuration: kpiMap['avgDuration'] ?? 0,
+            bookingRate: kpiMap['bookingRate'] ?? 0,
+            transferRate: kpiMap['transferRate'] ?? 0,
+        },
+    };
+}
+function parseAnalyticsNumber(value) {
+    const cleaned = String(value).replace(/[^\d.]/g, '');
+    const num = Number(cleaned);
+    return Number.isFinite(num) ? num : 0;
+}
+function parseDurationSeconds(value) {
+    const trimmed = value.trim();
+    const clock = /^(\d+):(\d{2})$/.exec(trimmed);
+    if (clock) {
+        return Number(clock[1]) * 60 + Number(clock[2]);
+    }
+    return parseAnalyticsNumber(trimmed);
+}
+function isVolumeSeriesDto(raw) {
+    return !!raw && typeof raw === 'object' && !Array.isArray(raw) && 'points' in raw;
+}
+function isPeakSeriesDto(raw) {
+    return !!raw && typeof raw === 'object' && !Array.isArray(raw) && 'points' in raw;
+}
+function formatLegacyHourLabel(hour) {
+    if (hour === 0)
+        return '12 AM';
+    if (hour < 12)
+        return `${hour} AM`;
+    if (hour === 12)
+        return '12 PM';
+    return `${hour - 12} PM`;
+}
+function mapVolumeSeries(raw) {
+    if (isVolumeSeriesDto(raw)) {
+        return {
+            timezone: raw.timezone ?? 'UTC',
+            startDate: raw.startDate ?? '',
+            endDate: raw.endDate ?? '',
+            points: (raw.points ?? []).map((p) => ({
+                date: p.date,
+                day: p.day,
+                label: p.label,
+                count: p.count,
+            })),
+        };
+    }
+    const values = Array.isArray(raw) ? raw : [];
+    return {
+        timezone: 'UTC',
+        startDate: '',
+        endDate: '',
+        points: values.map((count, i) => ({
+            date: '',
+            day: DAY_LABELS[i % DAY_LABELS.length] ?? `D${i + 1}`,
+            label: DAY_LABELS[i % DAY_LABELS.length] ?? `Day ${i + 1}`,
+            count,
+        })),
+    };
+}
+function mapPeakSeries(raw) {
+    if (isPeakSeriesDto(raw)) {
+        return {
+            timezone: raw.timezone ?? 'UTC',
+            points: (raw.points ?? []).map((p) => ({
+                hour: p.hour,
+                label: p.label,
+                count: p.count,
+            })),
+        };
+    }
+    const values = Array.isArray(raw) ? raw : [];
+    return {
+        timezone: 'UTC',
+        points: values.map((count, hour) => ({
+            hour,
+            label: formatLegacyHourLabel(hour),
+            count,
+        })),
+    };
+}
+function mapStatusDto(dto) {
+    const online = dto.agentOnline ?? dto.activated ?? false;
+    const step = dto.setupStep ?? (dto.activated ? 11 : 0);
+    return {
+        agentOn: online,
+        mode: 'live',
+        readiness: Math.min(100, Math.round((step / 11) * 100)),
+    };
+}
+function mapSetupDto(dto) {
+    const stepCount = 11;
+    const steps = Array.from({ length: stepCount }, (_, i) => ({
+        id: i + 1,
+        title: `Setup step ${i + 1}`,
+        description: dto.activated ? 'Complete' : i + 1 < dto.step ? 'Complete' : 'Pending',
+        complete: dto.activated || i + 1 < dto.step,
+    }));
+    return {
+        readiness: Math.min(100, Math.round((dto.step / stepCount) * 100)),
+        steps,
+        testTranscript: [],
+    };
+}
+function mapSettingsResponse(body, safetyBody) {
+    const raw = body;
+    const settings = raw?.settings ?? body ?? {};
+    const section = (key) => {
+        const val = settings[key];
+        if (val && typeof val === 'object' && !Array.isArray(val)) {
+            return val;
+        }
+        return {};
+    };
+    const safetyRaw = safetyBody;
+    const safety = (safetyRaw?.checks ?? []).map((c) => ({
+        id: c.id,
+        label: c.label ?? humanizeSettingsKey(c.id),
+        status: c.ok ? 'ok' : 'warn',
+    }));
+    const mapped = {
+        general: section('general'),
+        phone: section('phoneAvailability'),
+        tasks: section('allowedTasks'),
+        scheduling: section('schedulingRules'),
+        refill: section('refillRules'),
+        verify: section('patientVerification'),
+        escalation: section('humanEscalation'),
+        outbound: section('outboundCalling'),
+        safety,
+        transcripts: section('transcriptsRecording'),
+        advanced: section('advanced'),
+    };
+    mapped.effectiveWelcomeMessage =
+        raw.effectiveWelcomeMessage ?? computeEffectiveWelcomeMessage(mapped);
+    return mapped;
+}
+function humanizeSettingsKey(key) {
+    return key
+        .replace(/([A-Z])/g, ' $1')
+        .replace(/_/g, ' ')
+        .trim()
+        .replace(/^\w/, (c) => c.toUpperCase());
+}
+/** Map frontend AgentSettings → backend PUT body section keys. */
+function mapSettingsToRequest(settings) {
+    return {
+        general: settings.general,
+        phoneAvailability: settings.phone,
+        allowedTasks: settings.tasks,
+        schedulingRules: settings.scheduling,
+        refillRules: settings.refill,
+        patientVerification: settings.verify,
+        humanEscalation: settings.escalation,
+        outboundCalling: settings.outbound,
+        transcriptsRecording: settings.transcripts,
+        advanced: settings.advanced,
+    };
+}
+function mapLocationDto(raw) {
+    const r = raw;
+    return {
+        id: r.locationId ?? r.id ?? '',
+        name: r.locationName ?? r.name ?? '',
+    };
+}
+function mapProviderDto(raw) {
+    const r = raw;
+    return {
+        id: r.providerId ?? r.id ?? '',
+        name: r.fullName ?? r.name ?? '',
+    };
+}
+function asTranscriptList(body) {
+    if (Array.isArray(body))
+        return body;
+    if (!body || typeof body !== 'object')
+        return [];
+    const o = body;
+    const list = o['lines'] ?? o['transcript'] ?? o['items'] ?? o['data'];
+    return Array.isArray(list) ? list : [];
+}
+function isHistoryCallDto(raw) {
+    return !!raw && typeof raw === 'object' && 'dir' in raw;
+}
+function asHistoryList(body) {
+    if (Array.isArray(body))
+        return body;
+    const list = body;
+    return list?.items ?? [];
+}
+function asLiveCallList(body) {
+    if (Array.isArray(body))
+        return body;
+    return [];
+}
+function asTaskList(body) {
+    if (Array.isArray(body))
+        return body;
+    const list = body;
+    return list?.items ?? [];
+}
+function asAuditList(body) {
+    if (Array.isArray(body))
+        return body;
+    return [];
+}
+function asAttentionList(body) {
+    if (Array.isArray(body))
+        return body;
+    return [];
+}
+
+const now$1 = Date.now();
+function item(partial) {
+    return {
+        callId: 'LC-4821',
+        method: 'POST',
+        urlPath: '/api/v1/patients/search',
+        statusCode: 200,
+        success: true,
+        durationMs: 340,
+        toolName: null,
+        errorMessage: null,
+        startedAt: new Date(now$1 - 120_000).toISOString(),
+        requestPreview: '{"phone":"+15551234567"}',
+        responsePreview: '{"items":[{"id":"p1"}]}',
+        ...partial,
+    };
+}
+const SEED_CALL_API_LOGS = {
+    'LC-4821': [
+        item({
+            id: 'log-1',
+            provider: 'vonage',
+            operation: 'answer_call',
+            method: 'POST',
+            urlPath: '/vonage/answer',
+            statusCode: 200,
+            durationMs: 120,
+            startedAt: new Date(now$1 - 300_000).toISOString(),
+            requestPreview: '{"callId":"..."}',
+            responsePreview: '{"status":"connected"}',
+        }),
+        item({
+            id: 'log-2',
+            provider: 'edvak',
+            operation: 'search_patient',
+            toolName: 'search_patient',
+            method: 'GET',
+            urlPath: '/api/v1/patients',
+            statusCode: 200,
+            durationMs: 420,
+            startedAt: new Date(now$1 - 240_000).toISOString(),
+        }),
+        item({
+            id: 'log-3',
+            provider: 'openai',
+            operation: 'chat_completion',
+            method: 'POST',
+            urlPath: '/v1/chat/completions',
+            statusCode: 200,
+            durationMs: 890,
+            startedAt: new Date(now$1 - 180_000).toISOString(),
+            requestPreview: '{"model":"gpt-4o-mini"}',
+            responsePreview: '{"choices":[...]}',
+        }),
+        item({
+            id: 'log-4',
+            provider: 'edvak',
+            operation: 'create_appointment',
+            toolName: 'create_appointment',
+            method: 'POST',
+            urlPath: '/api/appointments',
+            statusCode: 201,
+            durationMs: 560,
+            startedAt: new Date(now$1 - 60_000).toISOString(),
+        }),
+    ],
+    'HC-9001': [
+        item({
+            id: 'log-f1',
+            callId: 'HC-9001',
+            provider: 'edvak',
+            operation: 'search_patient',
+            toolName: 'search_patient',
+            statusCode: 500,
+            success: false,
+            durationMs: 2100,
+            errorMessage: 'Internal Server Error',
+            startedAt: new Date(now$1 - 86_400_000).toISOString(),
+        }),
+    ],
+};
+const SEED_API_LOG_DETAILS = {
+    'log-4': {
+        ...SEED_CALL_API_LOGS['LC-4821'][3],
+        traceId: 'trace-abc-123',
+        requestBody: { patientId: 'p1', slotId: 'slot-9', reason: 'Annual checkup' },
+        responseBody: { appointmentId: 'apt-42', status: 'confirmed' },
+        metadata: { practiceId: 'prac-1', locationId: 'loc-1' },
+        completedAt: new Date(now$1 - 59_500).toISOString(),
+    },
+    'log-f1': {
+        ...SEED_CALL_API_LOGS['HC-9001'][0],
+        traceId: 'trace-err-999',
+        requestBody: { phone: '+15559876543' },
+        responseBody: { error: 'Internal Server Error', message: 'Database timeout' },
+        metadata: { retryCount: 1 },
+        completedAt: new Date(now$1 - 86_398_000).toISOString(),
+    },
+};
+function allSeedLogs() {
+    return Object.values(SEED_CALL_API_LOGS).flat();
+}
+const SEED_API_LOG_STATS = {
+    last24h: { total: 128, failed: 4, avgDurationMs: 680 },
+    byProvider: [
+        { provider: 'edvak', total: 52, failed: 3 },
+        { provider: 'openai', total: 38, failed: 0 },
+        { provider: 'vonage', total: 24, failed: 1 },
+        { provider: 'livekit', total: 14, failed: 0 },
+    ],
+    recentFailures: [
+        item({
+            id: 'log-fail-1',
+            callId: 'HC-9001',
+            provider: 'edvak',
+            operation: 'search_patient',
+            statusCode: 500,
+            success: false,
+            durationMs: 2100,
+            errorMessage: 'Internal Server Error',
+            startedAt: new Date(now$1 - 3_600_000).toISOString(),
+        }),
+        item({
+            id: 'log-fail-2',
+            callId: 'LC-4819',
+            provider: 'vonage',
+            operation: 'transfer',
+            statusCode: 503,
+            success: false,
+            durationMs: 1500,
+            errorMessage: 'Service unavailable',
+            startedAt: new Date(now$1 - 7_200_000).toISOString(),
+        }),
+        item({
+            id: 'log-fail-3',
+            callId: null,
+            provider: 'edvak',
+            operation: 'list_providers',
+            statusCode: 500,
+            success: false,
+            durationMs: 980,
+            errorMessage: 'Gateway timeout',
+            startedAt: new Date(now$1 - 10_800_000).toISOString(),
+        }),
+    ],
+};
+
+const now = Date.now();
+const min = (m) => now - m * 60_000;
+const baseTranscript = [
+    { who: 'system', text: 'Call connected · inbound PSTN' },
+    {
+        who: 'ai',
+        text: 'Good afternoon, thank you for calling Riverside Family Medicine. How can I help you today?',
+    },
+    { who: 'patient', text: "Hi, I'd like to reschedule my appointment for next Tuesday." },
+    {
+        who: 'ai',
+        text: 'I can help with that. May I verify your date of birth and the name on the account?',
+        flag: 'verify',
+    },
+    { who: 'patient', text: 'March 14, 1985 — Maria Santos.' },
+    { who: 'ai', text: 'Thank you, Maria. I found your chart. You have a visit with Dr. Chen on Tuesday at 2:30 PM.' },
+    { who: 'patient', text: 'Can we move it to Thursday morning instead?' },
+    { who: 'ai', text: 'Checking availability with scheduling…' },
+];
+const streamingLines = [
+    { who: 'ai', text: 'I have Thursday at 9:15 AM or 10:40 AM with Dr. Chen. Which works better?' },
+    { who: 'patient', text: '9:15 is perfect.' },
+    { who: 'ai', text: 'Great — I’ve moved your appointment to Thursday at 9:15 AM. You’ll receive a confirmation text shortly.' },
+];
+const SEED_LIVE_CALLS = [
+    {
+        id: 'LC-4821',
+        name: 'Maria Santos',
+        initials: 'MS',
+        avatar: null,
+        phone: '+1 (512) 555-0142',
+        verification: 'verified',
+        direction: 'inbound',
+        reason: 'Reschedule appointment',
+        status: 'ai',
+        started: min(4),
+        sentiment: 'calm',
+        confidence: 92,
+        goal: 'Reschedule visit with Dr. Chen',
+        dob: '1985-03-14',
+        location: 'Riverside Main',
+        provider: 'Dr. Elena Chen',
+        language: 'English',
+        matched: true,
+        assigned: null,
+        tools: [
+            {
+                t: '0:42',
+                key: 'search_patients',
+                name: 'Searched Patients',
+                tech: 'tool_search_patients',
+                result: 'Matched DOB + name',
+                state: 'ok',
+            },
+            {
+                t: '1:18',
+                key: 'check_doctor_availability',
+                name: 'Checked Doctor Availability',
+                tech: 'tool_check_doctor_availability',
+                result: '1 upcoming visit',
+                state: 'ok',
+            },
+            {
+                t: '2:05',
+                key: 'check_doctor_availability',
+                name: 'Checked Doctor Availability',
+                tech: 'tool_check_doctor_availability',
+                result: '2 slots found',
+                state: 'active',
+            },
+        ],
+        transcript: [...baseTranscript],
+    },
+    {
+        id: 'LC-4819',
+        name: 'James Okonkwo',
+        initials: 'JO',
+        avatar: null,
+        phone: '+1 (737) 555-0198',
+        verification: 'partial',
+        direction: 'inbound',
+        reason: 'Medication refill — urgent',
+        status: 'needs-help',
+        started: min(7),
+        sentiment: 'frustrated',
+        confidence: 71,
+        goal: 'Refill lisinopril 10mg',
+        location: 'North Clinic',
+        provider: 'Dr. Patel',
+        language: 'English',
+        matched: true,
+        assigned: 'Front desk queue',
+        tools: [
+            {
+                t: '0:55',
+                key: 'search_patients',
+                name: 'Searched Patients',
+                tech: 'tool_search_patients',
+                result: 'Partial match',
+                state: 'warn',
+            },
+            {
+                t: '1:40',
+                key: 'submit_medication_refill',
+                name: 'Submitted Medication Refill',
+                tech: 'tool_submit_medication_refill',
+                result: 'Requires staff review',
+                state: 'warn',
+            },
+        ],
+        transcript: [
+            { who: 'ai', text: 'Thank you for calling North Clinic. How may I assist you?' },
+            { who: 'patient', text: 'I need my blood pressure medication refilled today — I’m out of pills.' },
+            { who: 'ai', text: 'I understand. Let me pull up your chart and check refill eligibility.', flag: 'verify' },
+            { who: 'patient', text: "I've been a patient for years, this shouldn't be so hard." },
+            { who: 'system', text: 'Escalation suggested — sentiment frustrated', flag: 'escalate' },
+        ],
+    },
+    {
+        id: 'LC-4815',
+        name: 'Unknown caller',
+        initials: '?',
+        avatar: null,
+        phone: '+1 (512) 555-0881',
+        verification: 'unknown',
+        direction: 'inbound',
+        reason: 'Billing question',
+        status: 'human-requested',
+        started: min(2),
+        sentiment: 'neutral',
+        confidence: 58,
+        goal: 'Speak with billing',
+        location: 'Riverside Main',
+        provider: null,
+        language: 'English',
+        matched: false,
+        assigned: null,
+        tools: [
+            {
+                t: '0:30',
+                key: 'search_practice_faq',
+                name: 'Searched Practice FAQ',
+                tech: 'tool_search_practice_faq',
+                result: 'Billing / human handoff',
+                state: 'ok',
+            },
+        ],
+        transcript: [
+            { who: 'ai', text: 'Good afternoon. How can I help you today?' },
+            { who: 'patient', text: 'I need to talk to someone in billing about my statement.' },
+            { who: 'ai', text: 'I can connect you with our billing team. One moment while I transfer you.' },
+        ],
+    },
+];
+const SEED_ATTENTION = [
+    {
+        id: 'ATT-1',
+        callId: 'LC-4819',
+        title: 'Refill needs staff approval',
+        detail: 'Patient out of medication — partial verification',
+        severity: 'urgent',
+        time: min(1),
+    },
+    {
+        id: 'ATT-2',
+        callId: 'LC-4815',
+        title: 'Human requested',
+        detail: 'Billing transfer pending',
+        severity: 'warn',
+        time: min(0.5),
+    },
+    {
+        id: 'ATT-3',
+        callId: 'LC-4821',
+        title: 'Scheduling in progress',
+        detail: 'AI handling — monitor recommended',
+        severity: 'info',
+        time: min(3),
+    },
+];
+const SEED_HISTORY = [
+    {
+        id: 'HC-9001',
+        name: 'Linda Nguyen',
+        initials: 'LN',
+        phone: '+1 (512) 555-0211',
+        direction: 'inbound',
+        outcome: 'Appointment booked',
+        reason: 'New patient intake',
+        duration: 342,
+        started: min(45),
+        location: 'Riverside Main',
+        verification: 'verified',
+        review: 'reviewed',
+    },
+    {
+        id: 'HC-9002',
+        name: 'Robert Kim',
+        initials: 'RK',
+        phone: '+1 (737) 555-0333',
+        direction: 'outbound',
+        outcome: 'Voicemail',
+        reason: 'Follow-up reminder',
+        duration: 28,
+        started: min(90),
+        location: 'North Clinic',
+        verification: 'verified',
+        review: 'needs',
+    },
+    {
+        id: 'HC-9003',
+        name: 'Sarah Williams',
+        initials: 'SW',
+        phone: '+1 (512) 555-0444',
+        direction: 'inbound',
+        outcome: 'Transferred',
+        reason: 'Insurance prior auth',
+        duration: 198,
+        started: min(120),
+        location: 'Riverside Main',
+        verification: 'verified',
+        review: 'needs',
+    },
+    {
+        id: 'HC-9004',
+        name: 'Carlos Mendez',
+        initials: 'CM',
+        phone: '+1 (512) 555-0555',
+        direction: 'inbound',
+        outcome: 'Task created',
+        reason: 'Lab results question',
+        duration: 156,
+        started: min(180),
+        location: 'South Clinic',
+        verification: 'partial',
+        review: 'reviewed',
+    },
+    {
+        id: 'HC-9005',
+        name: 'Emily Foster',
+        initials: 'EF',
+        phone: '+1 (737) 555-0666',
+        direction: 'inbound',
+        outcome: 'Completed',
+        reason: 'Hours & directions',
+        duration: 89,
+        started: min(240),
+        location: 'North Clinic',
+        verification: 'unknown',
+        review: 'reviewed',
+    },
+];
+const SEED_HISTORY_DETAILS = {
+    'HC-9001': {
+        ...SEED_HISTORY[0],
+        summary: 'New patient intake completed. AI collected demographics, verified insurance, and booked initial visit with Dr. Chen for next Monday at 10:00 AM.',
+        transcript: [
+            { who: 'ai', text: 'Welcome to Riverside Family Medicine. Are you a new patient?', at: 8 },
+            { who: 'patient', text: 'Yes, I need to establish care.', at: 22 },
+            { who: 'ai', text: 'I can help schedule your first visit. May I collect a few details?', at: 38 },
+            { who: 'patient', text: 'Sure.', at: 62 },
+            { who: 'ai', text: 'Booked: Mon 10:00 AM with Dr. Chen. Confirmation sent via SMS.', at: 285 },
+        ],
+        tools: [
+            {
+                t: '1:02',
+                key: 'register_and_book_appointment',
+                name: 'Registered & Booked Appointment',
+                tech: 'tool_register_and_book_appointment',
+                result: 'Chart created',
+                state: 'ok',
+            },
+            {
+                t: '3:45',
+                key: 'book_existing_appointment',
+                name: 'Booked Appointment',
+                tech: 'tool_book_existing_appointment',
+                result: 'Slot reserved',
+                state: 'ok',
+            },
+        ],
+        recordingUrl: '#mock-recording',
+    },
+};
+const SEED_TASKS = [
+    {
+        id: 'TK-101',
+        created: min(180),
+        title: 'Refill: Lisinopril 10mg',
+        type: 'Refill request',
+        description: 'Patient requested refill for lisinopril 10mg. Last filled 28 days ago.',
+        patient: 'James Okonkwo',
+        priority: 'urgent',
+        status: 'open',
+        source: 'voice',
+        assignee: 'Clinical staff',
+        callId: 'HC-9001',
+        edvakTaskId: 'EDV-8821',
+        edvakStatus: 'Pending review',
+        medicationName: 'Lisinopril 10mg',
+        medicationId: 'RX-4492',
+    },
+    {
+        id: 'TK-102',
+        created: min(240),
+        title: 'Billing follow-up',
+        type: 'Billing',
+        description: 'Caller disputed a statement charge from March visit. Needs billing review.',
+        patient: 'Unknown caller',
+        priority: 'normal',
+        status: 'open',
+        source: 'voice',
+        assignee: 'Billing',
+        callId: 'LC-4815',
+    },
+    {
+        id: 'TK-103',
+        created: min(300),
+        title: 'Callback requested',
+        type: 'Callback',
+        description: 'Sarah Williams asked for a nurse callback regarding prior auth status.',
+        patient: 'Sarah Williams',
+        priority: 'normal',
+        status: 'in_progress',
+        source: 'voice',
+        assignee: 'Front desk',
+        callId: 'HC-9003',
+    },
+    {
+        id: 'TK-104',
+        created: min(360),
+        title: 'Callback — lab results',
+        type: 'Callback',
+        description: 'Carlos Mendez requested nurse callback about recent lab results.',
+        patient: 'Carlos Mendez',
+        priority: 'normal',
+        status: 'done',
+        source: 'sync',
+        assignee: 'Nurse line',
+        callId: 'HC-9004',
+    },
+    {
+        id: 'TK-105',
+        created: min(90),
+        title: 'Schedule follow-up visit',
+        type: 'Scheduling',
+        description: 'Patient needs a 2-week follow-up after ER visit.',
+        patient: 'Maria Chen',
+        priority: 'normal',
+        status: 'open',
+        source: 'manual',
+        assignee: 'Scheduling',
+    },
+];
+const SEED_AUDIT = [
+    {
+        id: 'AU-1',
+        actor: 'admin@riverside.fm',
+        action: 'Updated welcome message',
+        target: 'Agent Settings',
+        detail: 'Changed inbound greeting',
+        at: min(30),
+    },
+    {
+        id: 'AU-2',
+        actor: 'system',
+        action: 'Agent activated',
+        target: 'AI Receptionist',
+        detail: 'After-hours mode enabled',
+        at: min(120),
+    },
+    {
+        id: 'AU-3',
+        actor: 'staff@riverside.fm',
+        action: 'Takeover',
+        target: 'LC-4780',
+        detail: 'Staff joined live call',
+        at: min(300),
+    },
+];
+const SEED_ANALYTICS = {
+    range: '30d',
+    kpiCards: [
+        { label: 'Calls handled', value: '1,247', delta: '+12%', tone: 'pos', sub: 'last 30 days' },
+        { label: 'AI resolution rate', value: '62%', delta: '+4%', tone: 'pos', sub: 'without transfer' },
+        { label: 'Avg handle time', value: '3:06', delta: '−8s', tone: 'pos', sub: 'vs prior period' },
+        { label: 'Transfers', value: '14%', delta: '−2%', tone: 'neutral', sub: 'patient requested human' },
+    ],
+    volume: {
+        timezone: 'America/Chicago',
+        startDate: '2025-05-22',
+        endDate: '2025-05-28',
+        points: [
+            { date: '2025-05-22', day: 'Mon', label: 'Mon May 22', count: 42 },
+            { date: '2025-05-23', day: 'Tue', label: 'Tue May 23', count: 58 },
+            { date: '2025-05-24', day: 'Wed', label: 'Wed May 24', count: 51 },
+            { date: '2025-05-25', day: 'Thu', label: 'Thu May 25', count: 63 },
+            { date: '2025-05-26', day: 'Fri', label: 'Fri May 26', count: 47 },
+            { date: '2025-05-27', day: 'Sat', label: 'Sat May 27', count: 22 },
+            { date: '2025-05-28', day: 'Sun', label: 'Sun May 28', count: 18 },
+        ],
+    },
+    outcomes: [
+        { label: 'Completed by AI', value: 62, color: '#3681F4' },
+        { label: 'Transferred', value: 18, color: '#8E51FF' },
+        { label: 'Voicemail', value: 8, color: '#71717A' },
+        { label: 'Abandoned', value: 12, color: '#F03740' },
+    ],
+    reasons: [
+        { label: 'Scheduling', value: 38 },
+        { label: 'Refills', value: 22 },
+        { label: 'Billing', value: 15 },
+        { label: 'Directions', value: 10 },
+        { label: 'Other', value: 15 },
+    ],
+    transfers: [
+        { label: 'Billing', value: 34 },
+        { label: 'Clinical', value: 28 },
+        { label: 'Insurance', value: 18 },
+        { label: 'Emergency', value: 5 },
+    ],
+    peakHours: {
+        timezone: 'America/Chicago',
+        points: Array.from({ length: 24 }, (_, hour) => ({
+            hour,
+            label: hour === 0 ? '12 AM' : hour < 12 ? `${hour} AM` : hour === 12 ? '12 PM' : `${hour - 12} PM`,
+            count: hour >= 8 && hour <= 17 ? 20 + Math.round(Math.sin((hour - 8) / 4) * 15) : 3 + (hour % 5),
+        })),
+    },
+    kpis: {
+        totalCalls: 1247,
+        avgDuration: 186,
+        bookingRate: 34,
+        transferRate: 14,
+    },
+};
+const SEED_SETTINGS = {
+    general: {
+        practiceName: 'Riverside Family Medicine',
+        timezone: 'America/Chicago',
+        language: 'English',
+        agentName: 'Edvak AI',
+        welcomeMessage: 'Thank you for calling Riverside Family Medicine. This call may be recorded. How can I help you today?',
+        ttsVoiceId: '7EzWGsX10sAS4c9m9cPf',
+    },
+    phone: { mainNumber: '+1 (512) 555-0100', afterHours: true, ringTimeout: 30 },
+    tasks: { autoCreate: true, defaultAssignee: 'Front desk' },
+    scheduling: { leadTimeHours: 4, allowSameDay: true },
+    refill: { autoApproveDays: 7, requireStaffReview: true },
+    verify: { requireDob: true, requireName: true, maxAttempts: 3 },
+    escalation: { sentimentThreshold: 'frustrated', urgentKeywords: 'emergency, chest pain' },
+    outbound: { enabled: true, callerId: '+1 (512) 555-0100' },
+    safety: [
+        { id: 's1', label: 'HIPAA logging enabled', status: 'ok' },
+        { id: 's2', label: 'Recording consent script', status: 'ok' },
+        { id: 's3', label: 'Emergency routing tested', status: 'warn' },
+        { id: 's4', label: 'PHI redaction in transcripts', status: 'ok' },
+    ],
+    transcripts: { retainDays: 90, redactPhi: true },
+    advanced: { modelVersion: 'edvak-v2', debugMode: false },
+    effectiveWelcomeMessage: 'Thank you for calling Riverside Family Medicine. This call may be recorded. How can I help you today?',
+};
+const SEED_SETUP = {
+    readiness: 92,
+    steps: [
+        { id: 1, title: 'Practice profile', description: 'Name, locations, hours', complete: true },
+        { id: 2, title: 'Phone routing', description: 'Connect Vonage numbers', complete: true },
+        { id: 3, title: 'EHR integration', description: 'FHIR scheduling & charts', complete: true },
+        { id: 4, title: 'Welcome message', description: 'Inbound call greeting', complete: true },
+        { id: 5, title: 'Verification rules', description: 'Identity checks', complete: true },
+        { id: 6, title: 'Task routing', description: 'Assignees & SLAs', complete: true },
+        { id: 7, title: 'Escalation paths', description: 'Human handoff rules', complete: true },
+        { id: 8, title: 'Safety checklist', description: 'Compliance review', complete: false },
+        { id: 9, title: 'Test call', description: 'Simulated inbound call', complete: false },
+        { id: 10, title: 'Staff training', description: 'Takeover & monitoring', complete: true },
+        { id: 11, title: 'Go live', description: 'Activate AI receptionist', complete: false },
+    ],
+    testTranscript: [
+        { who: 'ai', text: 'Test call started — simulating inbound patient.' },
+        { who: 'patient', text: 'I would like to book an appointment.' },
+        { who: 'ai', text: 'Happy to help. May I verify your date of birth?' },
+    ],
+};
+const SEED_LOCATIONS = [
+    { id: 'loc-1', name: 'Riverside Main' },
+    { id: 'loc-2', name: 'North Clinic' },
+    { id: 'loc-3', name: 'South Clinic' },
+];
+const SEED_PROVIDERS = [
+    { id: 'prov-1', name: 'Dr. Elena Chen' },
+    { id: 'prov-2', name: 'Dr. Raj Patel' },
+    { id: 'prov-3', name: 'Dr. Amy Foster' },
+];
+function buildDashboard() {
+    return {
+        stats: {
+            activeCalls: SEED_LIVE_CALLS.length,
+            answeredToday: 47,
+            appointmentsBooked: 6,
+            tasksCreated: 8,
+            completionRate: 86,
+        },
+        liveCalls: SEED_LIVE_CALLS,
+        latestTasks: SEED_TASKS.slice(0, 5),
+        latestAppointments: [
+            {
+                id: 'appt-ai-1',
+                appointmentId: 'appt-ai-1',
+                patientName: 'Maria Garcia',
+                providerName: 'Dr. Elena Chen',
+                startTime: Date.now() + 86_400_000,
+                createdAt: min(25),
+                callId: 'HC-9001',
+                status: 'booked',
+            },
+        ],
+        recentHistory: SEED_HISTORY.slice(0, 5),
+    };
+}
+function getStreamingLines() {
+    return streamingLines;
+}
+function cloneLiveCalls() {
+    return SEED_LIVE_CALLS.map((c) => ({
+        ...c,
+        tools: c.tools.map((t) => ({ ...t })),
+        transcript: c.transcript.map((l) => ({ ...l })),
+    }));
+}
+function cloneHistory() {
+    return SEED_HISTORY.map((h) => ({ ...h }));
+}
+function cloneTasks() {
+    return SEED_TASKS.map((t) => ({ ...t }));
+}
+
+const DEFAULT_PLACEHOLDERS = [
+    { token: '{{patientName}}', label: 'Patient name', sampleValue: 'Maria Garcia' },
+    { token: '{{appointmentDate}}', label: 'Appointment date', sampleValue: 'March 15' },
+    { token: '{{appointmentTime}}', label: 'Appointment time', sampleValue: '2:30 PM' },
+    { token: '{{providerName}}', label: 'Provider name', sampleValue: 'Dr. Patel' },
+    { token: '{{practiceName}}', label: 'Practice name', sampleValue: 'Edvak Family Medicine' },
+];
+const SEED_OUTBOUND_PURPOSES = [
+    {
+        purposeId: 'purpose-confirm-appt',
+        label: 'Confirm appointment',
+        description: 'Remind patient of upcoming visit and confirm attendance.',
+        sampleOpening: 'Hi {{patientName}}, this is {{practiceName}} calling to confirm your appointment on {{appointmentDate}} at {{appointmentTime}} with {{providerName}}.',
+        openingTemplate: 'Hi {{patientName}}, this is {{practiceName}} calling to confirm your appointment on {{appointmentDate}} at {{appointmentTime}} with {{providerName}}.',
+        agentContextHint: 'Confirm attendance; offer reschedule if patient cannot make it.',
+        requiredFields: ['appointmentDate', 'appointmentTime', 'providerName'],
+        allowsCustomScript: false,
+        isSystem: true,
+        isActive: true,
+        sortOrder: 1,
+        placeholders: DEFAULT_PLACEHOLDERS,
+    },
+    {
+        purposeId: 'purpose-recall',
+        label: 'Recall / follow-up',
+        description: 'Invite patient to schedule a follow-up visit.',
+        sampleOpening: 'Hello {{patientName}}, {{practiceName}} here. We would like to help you schedule a follow-up with {{providerName}}.',
+        openingTemplate: 'Hello {{patientName}}, {{practiceName}} here. We would like to help you schedule a follow-up with {{providerName}}.',
+        agentContextHint: null,
+        requiredFields: ['providerName'],
+        allowsCustomScript: true,
+        isSystem: true,
+        isActive: true,
+        sortOrder: 2,
+        placeholders: DEFAULT_PLACEHOLDERS,
+    },
+    {
+        purposeId: 'purpose-custom',
+        label: 'Custom outreach',
+        description: 'Staff-defined script for one-off calls.',
+        sampleOpening: '',
+        openingTemplate: 'Hi {{patientName}}, this is {{practiceName}}.',
+        agentContextHint: 'Follow the custom script closely.',
+        requiredFields: ['customScript'],
+        allowsCustomScript: true,
+        isSystem: false,
+        isActive: false,
+        sortOrder: 99,
+        placeholders: DEFAULT_PLACEHOLDERS,
+    },
+];
+
+const MOCK_DELAY_MS = 200;
+class AiReceptionistApiMockService {
+    constructor() {
+        this.liveCalls = signal(cloneLiveCalls());
+        this.tasks = signal(cloneTasks());
+        this.history = signal(cloneHistory());
+        this.settings = signal(structuredClone(SEED_SETTINGS));
+        this.status = signal({
+            agentOn: true,
+            mode: 'after-hours',
+            readiness: SEED_SETUP.readiness,
+        });
+        this.outboundPurposes = signal(structuredClone(SEED_OUTBOUND_PURPOSES));
+    }
+    mock(data) {
+        return of({ data }).pipe(delay(MOCK_DELAY_MS));
+    }
+    getStatus() {
+        return this.mock(this.status());
+    }
+    setAgentOn(on) {
+        this.status.update((s) => ({ ...s, agentOn: on }));
+    }
+    getDashboard() {
+        const dash = buildDashboard();
+        dash.liveCalls = [];
+        return this.mock(dash);
+    }
+    getLiveCalls() {
+        return this.mock(this.liveCalls());
+    }
+    getLiveCall(id) {
+        const call = this.liveCalls().find((c) => c.id === id) ?? null;
+        return this.mock(call ? structuredClone(call) : null);
+    }
+    getCallTranscript(id) {
+        const call = this.liveCalls().find((c) => c.id === id);
+        return this.mock(call ? call.transcript.map((l) => ({ ...l })) : []);
+    }
+    getCallSummary(id) {
+        const detail = SEED_HISTORY_DETAILS[id];
+        if (detail) {
+            return this.mock({
+                summary: detail.summary,
+                transcript: detail.transcript.map((l) => ({ ...l })),
+                tools: detail.tools.map((t) => ({ ...t })),
+            });
+        }
+        const call = this.liveCalls().find((c) => c.id === id);
+        if (call) {
+            return this.mock({
+                summary: 'Call summary will appear here after processing.',
+                transcript: call.transcript.map((l) => ({ ...l })),
+                tools: call.tools.map((t) => ({ ...t })),
+            });
+        }
+        return this.mock(null);
+    }
+    getCallRecording(callId) {
+        const detail = SEED_HISTORY_DETAILS[callId];
+        if (detail?.recordingUrl) {
+            const meta = {
+                callId,
+                status: 'ready',
+                url: `/api/ai-receptionist/calls/${callId}/recording/audio`,
+                contentType: 'audio/ogg',
+                durationSeconds: detail.duration || 120,
+            };
+            return of(meta).pipe(delay(MOCK_DELAY_MS));
+        }
+        const unavailable = {
+            callId,
+            status: 'unavailable',
+            url: null,
+            message: 'No recording available for this call',
+        };
+        return of(unavailable).pipe(delay(MOCK_DELAY_MS));
+    }
+    getCallRecordingBlob() {
+        return of(new Blob([], { type: 'audio/ogg' })).pipe(delay(MOCK_DELAY_MS));
+    }
+    getHistory(filters) {
+        let rows = this.history();
+        const q = filters?.q?.toLowerCase().trim();
+        if (q) {
+            rows = rows.filter((h) => h.name.toLowerCase().includes(q) ||
+                h.phone.includes(q) ||
+                h.reason.toLowerCase().includes(q) ||
+                h.id.toLowerCase().includes(q));
+        }
+        if (filters?.dir)
+            rows = rows.filter((h) => h.direction === filters.dir);
+        if (filters?.outcome) {
+            rows = rows.filter((h) => h.outcome.toLowerCase().includes(filters.outcome.toLowerCase()));
+        }
+        if (filters?.location)
+            rows = rows.filter((h) => h.location === filters.location);
+        if (filters?.review)
+            rows = rows.filter((h) => h.review === filters.review);
+        return this.mock(rows);
+    }
+    getCallDetail(id) {
+        const detail = SEED_HISTORY_DETAILS[id] ?? null;
+        return this.mock(detail ? structuredClone(detail) : null);
+    }
+    regenerateCallSummary(callId) {
+        const detail = SEED_HISTORY_DETAILS[callId];
+        if (!detail) {
+            return throwError(() => ({ message: 'Call not found.', status: 404 }));
+        }
+        if (!detail.transcript.length) {
+            return throwError(() => ({ message: 'No transcript on this call.', status: 400 }));
+        }
+        const turnCount = detail.transcript.filter((line) => line.who !== 'system').length;
+        const summary = `Regenerated summary (${new Date().toLocaleString()}): ${detail.summary}`;
+        detail.summary = summary;
+        SEED_HISTORY_DETAILS[callId] = detail;
+        return this.mock({
+            callId,
+            summary,
+            summaryModel: 'gpt-4o-mini',
+            summaryGeneratedAt: new Date().toISOString(),
+            transcriptTurnCount: turnCount,
+        });
+    }
+    postTakeover(id) {
+        this.patchLive(id, (c) => ({ ...c, status: 'takeover', assigned: 'You' }));
+        return this.mock({ success: true });
+    }
+    postResumeAi(id) {
+        this.patchLive(id, (c) => ({ ...c, status: 'ai', assigned: null, aiPaused: false }));
+        return this.mock({ success: true });
+    }
+    postPause(id) {
+        this.patchLive(id, (c) => ({ ...c, aiPaused: true }));
+        return this.mock({ success: true });
+    }
+    postTransfer(id) {
+        this.patchLive(id, (c) => ({ ...c, status: 'transferring' }));
+        return this.mock({ success: true });
+    }
+    postEnd(id) {
+        this.liveCalls.update((calls) => calls.filter((c) => c.id !== id));
+        return this.mock({ success: true });
+    }
+    postMessage(id, text) {
+        this.patchLive(id, (c) => ({
+            ...c,
+            transcript: [...c.transcript, { who: 'staff', text, at: Date.now() }],
+        }));
+        return this.mock({ success: true });
+    }
+    postReview(id) {
+        this.history.update((rows) => rows.map((h) => (h.id === id ? { ...h, review: 'reviewed' } : h)));
+        const detail = SEED_HISTORY_DETAILS[id];
+        if (detail) {
+            detail.review = 'reviewed';
+        }
+        return this.mock({ review: 'reviewed' });
+    }
+    getTasks(filters) {
+        let rows = this.tasks();
+        if (filters?.status)
+            rows = rows.filter((t) => t.status === filters.status);
+        if (filters?.type)
+            rows = rows.filter((t) => t.type === filters.type);
+        if (filters?.source)
+            rows = rows.filter((t) => t.source === filters.source);
+        if (filters?.callId)
+            rows = rows.filter((t) => t.callId === filters.callId);
+        return this.mock(rows);
+    }
+    getCallTasks(callId) {
+        return this.getTasks({ callId });
+    }
+    createTask(req) {
+        let description = req.description?.trim() ?? '';
+        if (!description && req.callId) {
+            description = SEED_HISTORY_DETAILS[req.callId]?.summary ?? '';
+        }
+        const task = {
+            id: `TK-${Date.now()}`,
+            created: Date.now(),
+            title: req.title.trim(),
+            type: req.type,
+            description,
+            patient: req.patient?.trim() || '—',
+            priority: req.priority ?? 'normal',
+            status: 'open',
+            source: 'manual',
+            assignee: req.assignee?.trim() || 'Front desk',
+            callId: req.callId,
+        };
+        this.tasks.update((rows) => [task, ...rows]);
+        return this.mock(task);
+    }
+    patchTask(id, status) {
+        let updated = null;
+        this.tasks.update((rows) => rows.map((t) => {
+            if (t.id !== id)
+                return t;
+            updated = { ...t, status };
+            return updated;
+        }));
+        return this.mock(updated);
+    }
+    getAnalytics(range) {
+        return this.mock({ ...SEED_ANALYTICS, range });
+    }
+    getSettings() {
+        const data = this.withEffectiveWelcome(this.settings());
+        return this.mock(data);
+    }
+    putSettings(next) {
+        const saved = this.withEffectiveWelcome(structuredClone(next));
+        this.settings.set(saved);
+        return this.mock(saved);
+    }
+    previewVoice(_voiceId) {
+        // Silent tiny wav so mock mode does not break the Play button.
+        const silent = new Uint8Array([
+            0x52, 0x49, 0x46, 0x46, 0x24, 0x00, 0x00, 0x00, 0x57, 0x41, 0x56, 0x45, 0x66, 0x6d, 0x74,
+            0x20, 0x10, 0x00, 0x00, 0x00, 0x01, 0x00, 0x01, 0x00, 0x40, 0x1f, 0x00, 0x00, 0x80, 0x3e,
+            0x00, 0x00, 0x02, 0x00, 0x10, 0x00, 0x64, 0x61, 0x74, 0x61, 0x00, 0x00, 0x00, 0x00,
+        ]);
+        return of(new Blob([silent], { type: 'audio/wav' })).pipe(delay(MOCK_DELAY_MS));
+    }
+    withEffectiveWelcome(settings) {
+        return {
+            ...settings,
+            effectiveWelcomeMessage: computeEffectiveWelcomeMessage(settings),
+        };
+    }
+    getAudit(q, actor) {
+        let rows = SEED_AUDIT;
+        if (q) {
+            const needle = q.toLowerCase();
+            rows = rows.filter((e) => e.action.toLowerCase().includes(needle) ||
+                e.detail.toLowerCase().includes(needle) ||
+                e.target.toLowerCase().includes(needle));
+        }
+        if (actor)
+            rows = rows.filter((e) => e.actor.toLowerCase().includes(actor.toLowerCase()));
+        return this.mock(rows);
+    }
+    getSetup() {
+        return this.mock(SEED_SETUP);
+    }
+    activateSetup() {
+        return this.mock({ success: true });
+    }
+    getLocations() {
+        return this.mock(SEED_LOCATIONS);
+    }
+    getProviders() {
+        return this.mock(SEED_PROVIDERS);
+    }
+    getStreamLines() {
+        return getStreamingLines();
+    }
+    appendStreamLine(callId, line) {
+        this.patchLive(callId, (c) => ({
+            ...c,
+            transcript: [...c.transcript, line],
+        }));
+    }
+    usesMockStreaming() {
+        return true;
+    }
+    getCallApiLogs(callId) {
+        const template = SEED_CALL_API_LOGS[callId] ?? SEED_CALL_API_LOGS['LC-4821'] ?? [];
+        const items = template.map((row) => ({ ...row, callId }));
+        return of({ items: structuredClone(items), total: items.length }).pipe(delay(MOCK_DELAY_MS));
+    }
+    getApiLogs(filters = {}) {
+        let rows = allSeedLogs();
+        if (filters.callId) {
+            rows = rows.filter((r) => r.callId === filters.callId);
+        }
+        if (filters.provider) {
+            const providers = filters.provider.split(',').filter(Boolean);
+            rows = rows.filter((r) => providers.includes(r.provider));
+        }
+        if (filters.success !== undefined) {
+            rows = rows.filter((r) => r.success === filters.success);
+        }
+        if (filters.statusCode != null) {
+            rows = rows.filter((r) => r.statusCode === filters.statusCode);
+        }
+        if (filters.operation) {
+            const op = filters.operation.toLowerCase();
+            rows = rows.filter((r) => r.operation.toLowerCase().includes(op));
+        }
+        if (filters.search) {
+            const q = filters.search.toLowerCase();
+            rows = rows.filter((r) => r.operation.toLowerCase().includes(q) ||
+                r.urlPath.toLowerCase().includes(q) ||
+                (r.errorMessage?.toLowerCase().includes(q) ?? false) ||
+                (r.toolName?.toLowerCase().includes(q) ?? false));
+        }
+        if (filters.from) {
+            const from = Date.parse(filters.from);
+            rows = rows.filter((r) => Date.parse(r.startedAt) >= from);
+        }
+        if (filters.to) {
+            const to = Date.parse(filters.to);
+            rows = rows.filter((r) => Date.parse(r.startedAt) <= to);
+        }
+        rows = [...rows].sort((a, b) => Date.parse(a.startedAt) - Date.parse(b.startedAt));
+        const page = filters.page ?? 1;
+        const limit = filters.limit ?? 50;
+        const start = (page - 1) * limit;
+        const items = rows.slice(start, start + limit);
+        return of({ items, total: rows.length }).pipe(delay(MOCK_DELAY_MS));
+    }
+    getApiLogDetail(logId) {
+        const detail = SEED_API_LOG_DETAILS[logId];
+        if (detail) {
+            return this.mock(structuredClone(detail));
+        }
+        const listItem = allSeedLogs().find((r) => r.id === logId);
+        if (!listItem) {
+            return of({ data: null }).pipe(delay(MOCK_DELAY_MS));
+        }
+        const fallback = {
+            ...listItem,
+            traceId: null,
+            requestBody: listItem.requestPreview ? { preview: listItem.requestPreview } : null,
+            responseBody: listItem.responsePreview ? { preview: listItem.responsePreview } : null,
+            metadata: null,
+            completedAt: listItem.startedAt,
+        };
+        return this.mock(fallback);
+    }
+    getApiLogStats() {
+        return this.mock(structuredClone(SEED_API_LOG_STATS));
+    }
+    getOutboundPurposes(includeInactive = false) {
+        let rows = [...this.outboundPurposes()].sort((a, b) => a.sortOrder - b.sortOrder);
+        if (!includeInactive) {
+            rows = rows.filter((p) => p.isActive);
+        }
+        return of({ purposes: structuredClone(rows) }).pipe(delay(MOCK_DELAY_MS));
+    }
+    createOutboundPurpose(body) {
+        const purpose = {
+            purposeId: `purpose-${Date.now()}`,
+            label: body.label,
+            description: body.description ?? '',
+            sampleOpening: body.sampleOpening ?? '',
+            openingTemplate: body.openingTemplate,
+            agentContextHint: body.agentContextHint ?? null,
+            requiredFields: body.requiredFields,
+            allowsCustomScript: body.allowsCustomScript ?? false,
+            isSystem: false,
+            isActive: true,
+            sortOrder: body.sortOrder ?? this.outboundPurposes().length + 1,
+            placeholders: structuredClone(DEFAULT_PLACEHOLDERS),
+        };
+        this.outboundPurposes.update((list) => [...list, purpose]);
+        return of(structuredClone(purpose)).pipe(delay(MOCK_DELAY_MS));
+    }
+    updateOutboundPurpose(purposeId, body) {
+        let updated = null;
+        this.outboundPurposes.update((list) => list.map((p) => {
+            if (p.purposeId !== purposeId)
+                return p;
+            updated = {
+                ...p,
+                ...body,
+                label: body.label ?? p.label,
+                description: body.description ?? p.description,
+                sampleOpening: body.sampleOpening ?? p.sampleOpening,
+                openingTemplate: body.openingTemplate ?? p.openingTemplate,
+                agentContextHint: body.agentContextHint !== undefined ? body.agentContextHint : p.agentContextHint,
+                requiredFields: body.requiredFields ?? p.requiredFields,
+                allowsCustomScript: body.allowsCustomScript ?? p.allowsCustomScript,
+                isActive: body.isActive ?? p.isActive,
+                sortOrder: body.sortOrder ?? p.sortOrder,
+            };
+            return updated;
+        }));
+        if (!updated) {
+            return throwError(() => new Error('Purpose not found'));
+        }
+        const saved = updated;
+        return of(structuredClone(saved)).pipe(delay(MOCK_DELAY_MS));
+    }
+    deleteOutboundPurpose(purposeId) {
+        const target = this.outboundPurposes().find((p) => p.purposeId === purposeId);
+        if (!target) {
+            return of({ success: false }).pipe(delay(MOCK_DELAY_MS));
+        }
+        if (target.isSystem) {
+            return of({ success: false }).pipe(delay(MOCK_DELAY_MS));
+        }
+        this.outboundPurposes.update((list) => list.filter((p) => p.purposeId !== purposeId));
+        return of({ success: true }).pipe(delay(MOCK_DELAY_MS));
+    }
+    placeOutboundCall(body) {
+        return of({
+            success: true,
+            callId: `LC-${Math.floor(4800 + Math.random() * 100)}`,
+            message: `Outbound call started to ${body.phone}`,
+        }).pipe(delay(MOCK_DELAY_MS));
+    }
+    patchLive(id, fn) {
+        this.liveCalls.update((calls) => calls.map((c) => (c.id === id ? fn(structuredClone(c)) : c)));
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
+    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, providedIn: 'root' }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiMockService, decorators: [{
+            type: Injectable,
+            args: [{ providedIn: 'root' }]
+        }] });
+
+class AiReceptionistApiService {
+    constructor() {
+        this.http = inject(HttpClient);
+        this.mock = inject(AiReceptionistApiMockService);
+        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
+        this.paths = createVoiceReceptionistPaths(this.config);
+        this.arBase = this.paths.aiReceptionistPath();
+    }
+    get useMock() {
+        return !!this.config.useMockApi;
+    }
+    getStatus() {
+        if (this.useMock)
+            return this.mock.getStatus();
+        return this.http.get(`${this.arBase}/status`).pipe(map((body) => ({ data: mapStatusDto(body) })), catchError((err) => throwError(() => ({
+            message: this.apiErrorMessage(err, 'Failed to load agent status.'),
+            status: err.status,
+        }))));
+    }
+    /** Prefer this for the dashboard On/Off switch — PUT { enabled }. */
+    setAgentOnline(enabled) {
+        if (this.useMock) {
+            this.mock.setAgentOn(enabled);
+            return this.mock.getStatus();
+        }
+        return this.http
+            .put(`${this.arBase}/agent-online`, { enabled })
+            .pipe(map((body) => ({ data: mapStatusDto(body) })), catchError((err) => throwError(() => ({
+            message: this.apiErrorMessage(err, 'Failed to update agent online status.'),
+            status: err.status,
+        }))));
+    }
+    /** @deprecated Prefer setAgentOnline — kept for setup wizard activate flow. */
+    setAgentOn(on) {
+        if (this.useMock) {
+            this.mock.setAgentOn(on);
+            return;
+        }
+        const path = on ? 'activate' : 'deactivate';
+        this.http.post(`${this.arBase}/${path}`, {}).subscribe();
+    }
+    getDashboard() {
+        if (this.useMock)
+            return this.mock.getDashboard();
+        return forkJoin({
+            summary: this.http.get(`${this.arBase}/dashboard/summary`),
+            history: this.http.get(`${this.arBase}/calls/history`, {
+                params: new HttpParams().set('page', '1').set('limit', '5'),
+            }),
+            tasks: this.http
+                .get(`${this.arBase}/tasks`, {
+                params: new HttpParams().set('source', 'voice').set('limit', '5'),
+            })
+                .pipe(catchError(() => of([]))),
+            appointments: this.http
+                .get(`${this.arBase}/dashboard/appointments`, { params: new HttpParams().set('limit', '5') })
+                .pipe(catchError(() => of([]))),
+        }).pipe(map(({ summary, history, tasks, appointments }) => ({
+            data: {
+                stats: mapDashboardSummaryDto(summary),
+                liveCalls: [],
+                latestTasks: asTaskList(tasks)
+                    .map(mapTaskDto)
+                    .sort((a, b) => b.created - a.created)
+                    .slice(0, 5),
+                latestAppointments: (Array.isArray(appointments)
+                    ? appointments
+                    : appointments.items ?? []).map(mapAiCreatedAppointmentDto),
+                recentHistory: asHistoryList(history).map(mapHistoryCallDto),
+            },
+        })));
+    }
+    getLiveCalls() {
+        if (this.useMock)
+            return this.mock.getLiveCalls();
+        return this.http.get(`${this.arBase}/calls/live`).pipe(map((body) => ({ data: asLiveCallList(body).map(mapLiveCallDto) })));
+    }
+    getLiveCall(id) {
+        if (this.useMock)
+            return this.mock.getLiveCall(id);
+        const enc = encodeURIComponent(id);
+        return this.http.get(`${this.arBase}/calls/${enc}`).pipe(map((dto) => ({ data: dto?.id ? mapLiveCallDto(dto) : null })), catchError(() => of({ data: null })));
+    }
+    getCallTranscript(id) {
+        if (this.useMock)
+            return this.mock.getCallTranscript(id);
+        const enc = encodeURIComponent(id);
+        return this.http.get(`${this.arBase}/calls/${enc}/transcript`).pipe(map((body) => ({ data: asTranscriptList(body).map(mapTranscriptLine) })), catchError(() => of({ data: [] })));
+    }
+    getCallSummary(id) {
+        if (this.useMock)
+            return this.mock.getCallSummary(id);
+        const enc = encodeURIComponent(id);
+        return this.http.get(`${this.arBase}/calls/${enc}/summary`).pipe(map((dto) => ({
+            data: dto
+                ? {
+                    summary: dto.summary ?? '',
+                    transcript: (dto.transcript ?? []).map(mapTranscriptLine),
+                    tools: (dto.tools ?? []).map(mapToolEvent),
+                }
+                : null,
+        })), catchError(() => of({ data: null })));
+    }
+    getCallRecording(callId) {
+        if (this.useMock)
+            return this.mock.getCallRecording(callId);
+        const enc = encodeURIComponent(callId);
+        return this.http.get(`${this.arBase}/calls/${enc}/recording`).pipe(map((dto) => mapRecordingMeta(dto)), catchError(() => of({
+            callId,
+            status: 'unavailable',
+            url: null,
+            message: 'No recording available for this call',
+        })));
+    }
+    /** Fetch audio bytes with JWT (interceptor). Pass relative path from metadata.url. */
+    getCallRecordingBlob(audioPath) {
+        if (this.useMock)
+            return this.mock.getCallRecordingBlob();
+        const url = audioPath.startsWith('http') ? audioPath : `${this.paths.apiRoot()}${audioPath}`;
+        return this.http.get(url, { responseType: 'blob' });
+    }
+    getHistory(filters) {
+        if (this.useMock)
+            return this.mock.getHistory(filters);
+        let params = new HttpParams().set('page', '1').set('limit', '100');
+        if (filters?.q)
+            params = params.set('search', filters.q);
+        if (filters?.dir)
+            params = params.set('direction', filters.dir);
+        if (filters?.outcome)
+            params = params.set('outcome', filters.outcome);
+        if (filters?.location)
+            params = params.set('location', filters.location);
+        if (filters?.review)
+            params = params.set('review', filters.review);
+        return this.http.get(`${this.arBase}/calls/history`, { params }).pipe(map((body) => ({ data: asHistoryList(body).map(mapHistoryCallDto) })));
+    }
+    getCallDetail(id) {
+        if (this.useMock)
+            return this.mock.getCallDetail(id);
+        const enc = encodeURIComponent(id);
+        return forkJoin({
+            call: this.http.get(`${this.arBase}/calls/${enc}`),
+            summary: this.http.get(`${this.arBase}/calls/${enc}/summary`),
+            recording: this.http
+                .get(`${this.arBase}/calls/${enc}/recording`)
+                .pipe(catchError(() => of({ callId: id, url: null, message: '' }))),
+        }).pipe(map(({ call, summary, recording }) => {
+            if (!isHistoryCallDto(call))
+                return { data: null };
+            return {
+                data: mapHistoryDetailDto(call, summary, recording?.url),
+            };
+        }), catchError(() => of({ data: null })));
+    }
+    regenerateCallSummary(callId) {
+        if (this.useMock)
+            return this.mock.regenerateCallSummary(callId);
+        const enc = encodeURIComponent(callId);
+        return this.http
+            .post(`${this.arBase}/calls/${enc}/summary/regenerate`, {})
+            .pipe(map((body) => ({ data: mapRegenerateSummaryResponse(body) })), catchError((err) => throwError(() => ({
+            message: this.apiErrorMessage(err, 'Failed to regenerate summary.'),
+            status: err.status,
+        }))));
+    }
+    postTakeover(id) {
+        if (this.useMock)
+            return this.mock.postTakeover(id);
+        return this.postCallAction(id, 'takeover');
+    }
+    postResumeAi(id) {
+        if (this.useMock)
+            return this.mock.postResumeAi(id);
+        return this.postCallAction(id, 'resume-ai');
+    }
+    postPause(id) {
+        if (this.useMock)
+            return this.mock.postPause(id);
+        return this.postCallAction(id, 'pause');
+    }
+    postTransfer(id) {
+        if (this.useMock)
+            return this.mock.postTransfer(id);
+        return this.postCallAction(id, 'transfer');
+    }
+    postEnd(id) {
+        if (this.useMock)
+            return this.mock.postEnd(id);
+        const enc = encodeURIComponent(id);
+        return this.http
+            .post(`${this.arBase}/calls/${enc}/end`, {})
+            .pipe(map(() => ({ data: { success: true } })));
+    }
+    postMessage(id, text) {
+        if (this.useMock)
+            return this.mock.postMessage(id, text);
+        const enc = encodeURIComponent(id);
+        return this.http
+            .post(`${this.arBase}/calls/${enc}/messages`, { text })
+            .pipe(map(() => ({ data: { success: true } })));
+    }
+    postReview(id) {
+        if (this.useMock)
+            return this.mock.postReview(id);
+        const enc = encodeURIComponent(id);
+        return this.http
+            .post(`${this.arBase}/calls/${enc}/review`, {})
+            .pipe(map(() => ({ data: { review: 'reviewed' } })));
+    }
+    getTasks(filters) {
+        if (this.useMock)
+            return this.mock.getTasks(filters);
+        let params = new HttpParams();
+        if (filters?.status) {
+            const apiStatus = filters.status === 'in_progress' ? 'in-progress' : filters.status;
+            params = params.set('status', apiStatus);
+        }
+        if (filters?.type)
+            params = params.set('type', filters.type);
+        if (filters?.source)
+            params = params.set('source', filters.source);
+        if (filters?.callId)
+            params = params.set('callId', filters.callId);
+        if (filters?.limit != null)
+            params = params.set('limit', String(filters.limit));
+        return this.http.get(`${this.arBase}/tasks`, { params }).pipe(map((body) => ({ data: asTaskList(body).map(mapTaskDto) })));
+    }
+    getCallTasks(callId) {
+        if (this.useMock)
+            return this.mock.getCallTasks(callId);
+        const enc = encodeURIComponent(callId);
+        return this.http.get(`${this.arBase}/calls/${enc}/tasks`).pipe(map((body) => ({ data: asTaskList(body).map(mapTaskDto) })));
+    }
+    createTask(req) {
+        if (this.useMock)
+            return this.mock.createTask(req);
+        return this.http
+            .post(`${this.arBase}/tasks`, mapCreateTaskRequest(req))
+            .pipe(map((body) => ({ data: mapTaskDto(body) })));
+    }
+    patchTask(id, status) {
+        if (this.useMock)
+            return this.mock.patchTask(id, status);
+        const enc = encodeURIComponent(id);
+        return this.http
+            .patch(`${this.arBase}/tasks/${enc}`, { status: toApiTaskStatus(status) })
+            .pipe(map((body) => ({ data: mapTaskDto(body) })));
+    }
+    getAnalytics(range) {
+        if (this.useMock)
+            return this.mock.getAnalytics(range);
+        const params = new HttpParams().set('range', range);
+        return this.http.get(`${this.arBase}/analytics/summary`, { params }).pipe(map((body) => ({ data: mapAnalyticsDto(body, range) })));
+    }
+    getSettings() {
+        if (this.useMock)
+            return this.mock.getSettings();
+        return forkJoin({
+            settings: this.http.get(`${this.arBase}/settings`),
+            safety: this.http.get(`${this.arBase}/settings/safety-checks`),
+        }).pipe(map(({ settings, safety }) => ({
+            data: mapSettingsResponse(settings, safety),
+        })));
+    }
+    putSettings(next) {
+        if (this.useMock)
+            return this.mock.putSettings(next);
+        return this.http
+            .put(`${this.arBase}/settings`, { settings: mapSettingsToRequest(next) })
+            .pipe(switchMap(() => this.getSettings()));
+    }
+    /** ElevenLabs spoken sample for Agent Settings voice picker. */
+    previewVoice(voiceId) {
+        if (this.useMock)
+            return this.mock.previewVoice(voiceId);
+        return this.http.post(`${this.arBase}/settings/preview-voice`, { voiceId }, {
+            responseType: 'blob',
+        });
+    }
+    getAudit(q) {
+        if (this.useMock)
+            return this.mock.getAudit(q);
+        let params = new HttpParams();
+        if (q)
+            params = params.set('search', q);
+        return this.http.get(`${this.arBase}/audit`, { params }).pipe(map((body) => ({
+            data: asAuditList(body).map((e, i) => mapAuditEventDto(e, i)),
+        })));
+    }
+    getSetup() {
+        if (this.useMock)
+            return this.mock.getSetup();
+        return this.http.get(`${this.arBase}/setup`).pipe(map((body) => ({ data: mapSetupDto(body) })));
+    }
+    activateSetup() {
+        if (this.useMock)
+            return this.mock.activateSetup();
+        return this.http
+            .post(`${this.arBase}/setup/activate`, {})
+            .pipe(map(() => ({ data: { success: true } })));
+    }
+    getLocations() {
+        if (this.useMock)
+            return this.mock.getLocations();
+        return this.http.get(this.paths.apiPath('/locations')).pipe(map((body) => ({ data: extractApiRows(body).map(mapLocationDto) })));
+    }
+    getProviders() {
+        if (this.useMock)
+            return this.mock.getProviders();
+        return this.http.get(this.paths.v1Path('/providers')).pipe(map((body) => ({ data: extractApiRows(body).map(mapProviderDto) })));
+    }
+    getStreamLines() {
+        return this.mock.getStreamLines();
+    }
+    appendStreamLine(callId, line) {
+        this.mock.appendStreamLine(callId, line);
+    }
+    usesMockStreaming() {
+        return this.useMock;
+    }
+    getCallApiLogs(callId) {
+        if (this.useMock)
+            return this.mock.getCallApiLogs(callId);
+        const enc = encodeURIComponent(callId);
+        return this.http.get(`${this.arBase}/calls/${enc}/api-logs`).pipe(map((body) => ({
+            items: [...(body.items ?? [])].sort((a, b) => Date.parse(a.startedAt) - Date.parse(b.startedAt)),
+            total: body.total ?? body.items?.length ?? 0,
+        })));
+    }
+    getApiLogs(filters = {}) {
+        if (this.useMock)
+            return this.mock.getApiLogs(filters);
+        let params = new HttpParams();
+        if (filters.provider)
+            params = params.set('provider', filters.provider);
+        if (filters.success !== undefined)
+            params = params.set('success', String(filters.success));
+        if (filters.statusCode != null)
+            params = params.set('statusCode', String(filters.statusCode));
+        if (filters.operation)
+            params = params.set('operation', filters.operation);
+        if (filters.callId)
+            params = params.set('callId', filters.callId);
+        if (filters.from)
+            params = params.set('from', filters.from);
+        if (filters.to)
+            params = params.set('to', filters.to);
+        if (filters.search)
+            params = params.set('search', filters.search);
+        if (filters.page != null)
+            params = params.set('page', String(filters.page));
+        if (filters.limit != null)
+            params = params.set('limit', String(filters.limit));
+        return this.http.get(`${this.arBase}/api-logs`, { params });
+    }
+    getApiLogDetail(logId) {
+        if (this.useMock)
+            return this.mock.getApiLogDetail(logId);
+        const enc = encodeURIComponent(logId);
+        return this.http
+            .get(`${this.arBase}/api-logs/${enc}`)
+            .pipe(map((data) => ({ data })));
+    }
+    getApiLogStats() {
+        if (this.useMock)
+            return this.mock.getApiLogStats();
+        return this.http
+            .get(`${this.arBase}/api-logs/stats`)
+            .pipe(map((data) => ({ data })));
+    }
+    getOutboundPurposes(includeInactive = false) {
+        if (this.useMock)
+            return this.mock.getOutboundPurposes(includeInactive);
+        const params = includeInactive ? new HttpParams().set('includeInactive', 'true') : undefined;
+        return this.http.get(`${this.arBase}/calls/outbound/purposes`, {
+            params,
+        });
+    }
+    createOutboundPurpose(body) {
+        if (this.useMock)
+            return this.mock.createOutboundPurpose(body);
+        return this.http.post(`${this.arBase}/calls/outbound/purposes`, body);
+    }
+    updateOutboundPurpose(purposeId, body) {
+        if (this.useMock)
+            return this.mock.updateOutboundPurpose(purposeId, body);
+        const enc = encodeURIComponent(purposeId);
+        return this.http.patch(`${this.arBase}/calls/outbound/purposes/${enc}`, body);
+    }
+    deleteOutboundPurpose(purposeId) {
+        if (this.useMock)
+            return this.mock.deleteOutboundPurpose(purposeId);
+        const enc = encodeURIComponent(purposeId);
+        return this.http.delete(`${this.arBase}/calls/outbound/purposes/${enc}`);
+    }
+    placeOutboundCall(body) {
+        if (this.useMock)
+            return this.mock.placeOutboundCall(body);
+        return this.http.post(`${this.arBase}/calls/outbound`, body).pipe(catchError((err) => {
+            const detail = typeof err.error === 'object' && err.error && 'message' in err.error
+                ? String(err.error.message)
+                : err.message;
+            return throwError(() => ({ message: detail || 'Failed to place outbound call.' }));
+        }));
+    }
+    postCallAction(id, action) {
+        const enc = encodeURIComponent(id);
+        return this.http
+            .post(`${this.arBase}/calls/${enc}/${action}`, {})
+            .pipe(map(() => ({ data: { success: true } })));
+    }
+    apiErrorMessage(err, fallback) {
+        const body = err.error;
+        if (typeof body === 'object' && body && 'message' in body) {
+            return String(body.message);
+        }
+        if (typeof body === 'string' && body.trim())
+            return body;
+        return fallback;
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
+    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, providedIn: 'root' }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AiReceptionistApiService, decorators: [{
+            type: Injectable,
+            args: [{ providedIn: 'root' }]
+        }] });
+
+/**
+ * Shared source of truth for Ava online/offline across topbar + module nav.
+ * Always re-fetches GET /status after mutations.
+ */
+class AgentOnlineService {
+    constructor() {
+        this.api = inject(AiReceptionistApiService);
+        /** true = online, false = offline, null = unknown / not loaded */
+        this._online = signal(null);
+        this._loading = signal(false);
+        this._toggling = signal(false);
+        this._error = signal(null);
+        this._readiness = signal(null);
+        this.online = this._online.asReadonly();
+        this.loading = this._loading.asReadonly();
+        this.toggling = this._toggling.asReadonly();
+        this.error = this._error.asReadonly();
+        this.readiness = this._readiness.asReadonly();
+    }
+    refresh() {
+        this._loading.set(true);
+        this._error.set(null);
+        this.api.getStatus().subscribe({
+            next: ({ data }) => {
+                this._online.set(data.agentOn);
+                this._readiness.set(data.readiness);
+                this._loading.set(false);
+            },
+            error: (err) => {
+                this._online.set(null);
+                this._error.set(err.message ?? 'Could not load agent status.');
+                this._loading.set(false);
+            },
+        });
+    }
+    /**
+     * PUT /agent-online then re-fetch GET /status.
+     */
+    setOnline(enabled) {
+        this._toggling.set(true);
+        this._error.set(null);
+        return this.api.setAgentOnline(enabled).pipe(switchMap(() => this.api.getStatus().pipe(catchError((err) => {
+            this._error.set(err.message ?? 'Status refresh failed after toggle.');
+            return of(null);
+        }))), tap((result) => {
+            if (result) {
+                this._online.set(result.data.agentOn);
+                this._readiness.set(result.data.readiness);
+            }
+            else {
+                // Toggle likely succeeded; use requested value until refresh works.
+                this._online.set(enabled);
+            }
+        }), catchError((err) => {
+            this._error.set(err.message ?? 'Failed to update agent online status.');
+            return throwError(() => err);
+        }), finalize(() => this._toggling.set(false)));
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AgentOnlineService, deps: [], target: i0.ɵɵFactoryTarget.Injectable }); }
+    static { this.ɵprov = i0.ɵɵngDeclareInjectable({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AgentOnlineService, providedIn: 'root' }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: AgentOnlineService, decorators: [{
+            type: Injectable,
+            args: [{ providedIn: 'root' }]
+        }] });
+
+class EdsPulseDotComponent {
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsPulseDotComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "14.0.0", version: "19.2.17", type: EdsPulseDotComponent, isStandalone: true, selector: "eds-pulse-dot", ngImport: i0, template: `<span class="eds-pulse-dot"><span class="eds-pulse-dot__core"></span></span>`, isInline: true, styles: [".eds-pulse-dot{position:relative;display:inline-flex;width:8px;height:8px}.eds-pulse-dot__core{width:8px;height:8px;border-radius:50%;background:var(--green-500)}.eds-pulse-dot__core:after{content:\"\";position:absolute;inset:0;border-radius:50%;background:var(--green-500);animation:eds-ping 1.4s cubic-bezier(0,0,.2,1) infinite}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsPulseDotComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-pulse-dot', standalone: true, template: `<span class="eds-pulse-dot"><span class="eds-pulse-dot__core"></span></span>`, changeDetection: ChangeDetectionStrategy.OnPush, styles: [".eds-pulse-dot{position:relative;display:inline-flex;width:8px;height:8px}.eds-pulse-dot__core{width:8px;height:8px;border-radius:50%;background:var(--green-500)}.eds-pulse-dot__core:after{content:\"\";position:absolute;inset:0;border-radius:50%;background:var(--green-500);animation:eds-ping 1.4s cubic-bezier(0,0,.2,1) infinite}\n"] }]
+        }] });
+
+class EdsModuleNavComponent {
+    constructor() {
+        this.config = inject(VOICE_RECEPTIONIST_CONFIG);
+        this.session = inject(VOICE_RECEPTIONIST_SESSION);
+        this.agentOnline = inject(AgentOnlineService);
+        this.agentOn = this.agentOnline.online;
+        this.includePracticeNav = !!this.config.includePracticeNav;
+        this.receptionistNav = [
+            { id: 'dashboard', label: 'Dashboard', icon: 'space_dashboard', route: 'dashboard' },
+            { id: 'live', label: 'Live Calls', icon: 'graphic_eq', route: 'live', pulse: true },
+            { id: 'history', label: 'Call History', icon: 'history', route: 'history' },
+            { id: 'analytics', label: 'Analytics', icon: 'monitoring', route: 'analytics' },
+            { id: 'knowledge', label: 'Knowledge Base', icon: 'menu_book', route: 'knowledge' },
+            { id: 'settings', label: 'Agent Settings', icon: 'tune', route: 'settings' },
+            { id: 'audit', label: 'Audit Log', icon: 'verified', route: 'audit' },
+        ];
+        this.practiceNav = [
+            { id: 'patients', label: 'Patients', icon: 'groups', route: 'patients' },
+            { id: 'providers', label: 'Providers', icon: 'medical_services', route: 'providers' },
+            { id: 'appointments', label: 'Appointments', icon: 'calendar_month', route: 'appointments' },
+            { id: 'admin', label: 'Admin', icon: 'admin_panel_settings', route: 'admin', adminOnly: true },
+        ];
+        if (this.agentOnline.online() === null && !this.agentOnline.loading()) {
+            this.agentOnline.refresh();
+        }
+    }
+    showNavItem(item) {
+        return !item.adminOnly || !!this.session?.isAdmin();
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsModuleNavComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsModuleNavComponent, isStandalone: true, selector: "eds-module-nav", ngImport: i0, template: "<nav class=\"eds-modnav\" aria-label=\"AI Receptionist\">\n  <div class=\"eds-modnav-header\">\n    <span class=\"eds-modnav-icon eds-gradient-brand\">\n      <eds-icon name=\"graphic_eq\" [size]=\"18\" [fill]=\"1\" />\n    </span>\n    <div class=\"eds-modnav-titles\">\n      <span class=\"eds-modnav-name\">AI Receptionist</span>\n      <span class=\"eds-modnav-status\">\n        @if (agentOn() === true) {\n          <eds-pulse-dot />\n          Answering calls\n        } @else if (agentOn() === false) {\n          Offline \u2014 front desk\n        } @else {\n          Status unknown\n        }\n      </span>\n    </div>\n  </div>\n\n  <div class=\"eds-modnav-links\">\n    @for (item of receptionistNav; track item.id) {\n      <a\n        [routerLink]=\"item.route\"\n        routerLinkActive=\"active\"\n        [routerLinkActiveOptions]=\"{ exact: item.route === 'dashboard' }\"\n      >\n        <eds-icon [name]=\"item.icon\" [size]=\"18\" />\n        <span class=\"eds-modnav-label\">{{ item.label }}</span>\n        @if (item.pulse) {\n          <eds-pulse-dot class=\"eds-modnav-pulse\" />\n        }\n        @if (item.badge) {\n          <span class=\"eds-modnav-badge\">{{ item.badge }}</span>\n        }\n      </a>\n    }\n  </div>\n\n  @if (includePracticeNav) {\n    <p class=\"eds-modnav-section\">Practice</p>\n    <div class=\"eds-modnav-links eds-modnav-links--practice\">\n      @for (item of practiceNav; track item.id) {\n        @if (showNavItem(item)) {\n          <a [routerLink]=\"item.route\" routerLinkActive=\"active\">\n            <eds-icon [name]=\"item.icon\" [size]=\"18\" />\n            <span class=\"eds-modnav-label\">{{ item.label }}</span>\n          </a>\n        }\n      }\n    </div>\n  }\n</nav>\n", styles: [":host{display:block;flex-shrink:0}.eds-modnav{width:var(--eds-nav-width);min-height:100vh;background:var(--surface-l0);border-right:1px solid var(--border-default);display:flex;flex-direction:column;padding:16px 12px;position:sticky;top:0;height:100vh;overflow-y:auto}.eds-modnav-header{display:flex;align-items:center;gap:10px;padding:4px 8px 16px;border-bottom:1px solid var(--border-default);margin-bottom:12px}.eds-modnav-icon{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--eds-radius-md);color:#fff}.eds-modnav-titles{display:flex;flex-direction:column;gap:2px;min-width:0}.eds-modnav-name{font-family:var(--font-inter);font-size:14px;font-weight:600;color:var(--text-primary)}.eds-modnav-status{display:inline-flex;align-items:center;gap:6px;font-size:11px;color:var(--green-500);font-weight:500}.eds-modnav-links{display:flex;flex-direction:column;gap:2px}.eds-modnav-links a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--eds-radius-md);text-decoration:none;color:var(--text-secondary);font-size:13px;font-weight:500;position:relative}.eds-modnav-links a:hover{background:var(--surface-l1);color:var(--text-primary)}.eds-modnav-links a.active{background:#3681f41a;color:var(--brand-600)}.eds-modnav-links--practice{margin-bottom:12px}.eds-modnav-section{margin:14px 10px 6px;font-family:var(--font-inter);font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--gray-500)}.eds-modnav-label{flex:1;min-width:0}.eds-modnav-pulse{margin-left:auto}.eds-modnav-badge{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--brand-600);color:#fff;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.eds-readiness-card{margin-top:auto;padding:12px;border-radius:var(--eds-radius-lg);border:1px solid var(--border-default);background:var(--surface-l1);text-decoration:none;color:inherit;transition:box-shadow .15s ease}.eds-readiness-card:hover{box-shadow:var(--eds-shadow-md)}.eds-readiness-top{display:flex;justify-content:space-between;margin-bottom:8px}.eds-readiness-bar{height:6px;background:var(--gray-200);border-radius:999px;overflow:hidden}.eds-readiness-bar span{display:block;height:100%;background:linear-gradient(90deg,var(--brand-500),var(--violet-500));border-radius:999px}\n"], dependencies: [{ kind: "directive", type: RouterLink, selector: "[routerLink]", inputs: ["target", "queryParams", "fragment", "queryParamsHandling", "state", "info", "relativeTo", "preserveFragment", "skipLocationChange", "replaceUrl", "routerLink"] }, { kind: "directive", type: RouterLinkActive, selector: "[routerLinkActive]", inputs: ["routerLinkActiveOptions", "ariaCurrentWhenActive", "routerLinkActive"], outputs: ["isActiveChange"], exportAs: ["routerLinkActive"] }, { kind: "component", type: EdsIconComponent, selector: "eds-icon", inputs: ["name", "size", "fill", "weight"] }, { kind: "component", type: EdsPulseDotComponent, selector: "eds-pulse-dot" }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsModuleNavComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-module-nav', imports: [RouterLink, RouterLinkActive, EdsIconComponent, EdsPulseDotComponent], changeDetection: ChangeDetectionStrategy.OnPush, template: "<nav class=\"eds-modnav\" aria-label=\"AI Receptionist\">\n  <div class=\"eds-modnav-header\">\n    <span class=\"eds-modnav-icon eds-gradient-brand\">\n      <eds-icon name=\"graphic_eq\" [size]=\"18\" [fill]=\"1\" />\n    </span>\n    <div class=\"eds-modnav-titles\">\n      <span class=\"eds-modnav-name\">AI Receptionist</span>\n      <span class=\"eds-modnav-status\">\n        @if (agentOn() === true) {\n          <eds-pulse-dot />\n          Answering calls\n        } @else if (agentOn() === false) {\n          Offline \u2014 front desk\n        } @else {\n          Status unknown\n        }\n      </span>\n    </div>\n  </div>\n\n  <div class=\"eds-modnav-links\">\n    @for (item of receptionistNav; track item.id) {\n      <a\n        [routerLink]=\"item.route\"\n        routerLinkActive=\"active\"\n        [routerLinkActiveOptions]=\"{ exact: item.route === 'dashboard' }\"\n      >\n        <eds-icon [name]=\"item.icon\" [size]=\"18\" />\n        <span class=\"eds-modnav-label\">{{ item.label }}</span>\n        @if (item.pulse) {\n          <eds-pulse-dot class=\"eds-modnav-pulse\" />\n        }\n        @if (item.badge) {\n          <span class=\"eds-modnav-badge\">{{ item.badge }}</span>\n        }\n      </a>\n    }\n  </div>\n\n  @if (includePracticeNav) {\n    <p class=\"eds-modnav-section\">Practice</p>\n    <div class=\"eds-modnav-links eds-modnav-links--practice\">\n      @for (item of practiceNav; track item.id) {\n        @if (showNavItem(item)) {\n          <a [routerLink]=\"item.route\" routerLinkActive=\"active\">\n            <eds-icon [name]=\"item.icon\" [size]=\"18\" />\n            <span class=\"eds-modnav-label\">{{ item.label }}</span>\n          </a>\n        }\n      }\n    </div>\n  }\n</nav>\n", styles: [":host{display:block;flex-shrink:0}.eds-modnav{width:var(--eds-nav-width);min-height:100vh;background:var(--surface-l0);border-right:1px solid var(--border-default);display:flex;flex-direction:column;padding:16px 12px;position:sticky;top:0;height:100vh;overflow-y:auto}.eds-modnav-header{display:flex;align-items:center;gap:10px;padding:4px 8px 16px;border-bottom:1px solid var(--border-default);margin-bottom:12px}.eds-modnav-icon{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--eds-radius-md);color:#fff}.eds-modnav-titles{display:flex;flex-direction:column;gap:2px;min-width:0}.eds-modnav-name{font-family:var(--font-inter);font-size:14px;font-weight:600;color:var(--text-primary)}.eds-modnav-status{display:inline-flex;align-items:center;gap:6px;font-size:11px;color:var(--green-500);font-weight:500}.eds-modnav-links{display:flex;flex-direction:column;gap:2px}.eds-modnav-links a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--eds-radius-md);text-decoration:none;color:var(--text-secondary);font-size:13px;font-weight:500;position:relative}.eds-modnav-links a:hover{background:var(--surface-l1);color:var(--text-primary)}.eds-modnav-links a.active{background:#3681f41a;color:var(--brand-600)}.eds-modnav-links--practice{margin-bottom:12px}.eds-modnav-section{margin:14px 10px 6px;font-family:var(--font-inter);font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--gray-500)}.eds-modnav-label{flex:1;min-width:0}.eds-modnav-pulse{margin-left:auto}.eds-modnav-badge{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--brand-600);color:#fff;font-size:10px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}.eds-readiness-card{margin-top:auto;padding:12px;border-radius:var(--eds-radius-lg);border:1px solid var(--border-default);background:var(--surface-l1);text-decoration:none;color:inherit;transition:box-shadow .15s ease}.eds-readiness-card:hover{box-shadow:var(--eds-shadow-md)}.eds-readiness-top{display:flex;justify-content:space-between;margin-bottom:8px}.eds-readiness-bar{height:6px;background:var(--gray-200);border-radius:999px;overflow:hidden}.eds-readiness-bar span{display:block;height:100%;background:linear-gradient(90deg,var(--brand-500),var(--violet-500));border-radius:999px}\n"] }]
+        }], ctorParameters: () => [] });
+
+/**
+ * Lightweight, reusable modal shell.
+ *
+ * Renders a centered card on top of a dimmed backdrop. Closes on backdrop
+ * click, ESC key, or via the close button. Slot the modal body using
+ * <ng-content>.
+ */
+class ModalComponent {
+    constructor() {
+        this.maxWidth = '640px';
+        this.closed = new EventEmitter();
+    }
+    onEscape() {
+        this.closed.emit();
+    }
+    onBackdropClick(event) {
+        if (event.target === event.currentTarget) {
+            this.closed.emit();
+        }
+    }
+    close() {
+        this.closed.emit();
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ModalComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: ModalComponent, isStandalone: true, selector: "app-modal", inputs: { title: "title", subtitle: "subtitle", maxWidth: "maxWidth" }, outputs: { closed: "closed" }, host: { listeners: { "document:keydown.escape": "onEscape()" } }, ngImport: i0, template: "<div class=\"modal-backdrop\" (click)=\"onBackdropClick($event)\" role=\"presentation\">\n  <div\n    class=\"modal-card\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    [attr.aria-label]=\"title\"\n    [style.max-width]=\"maxWidth\"\n  >\n    <header class=\"modal-header\">\n      <div class=\"modal-titles\">\n        <h2 class=\"modal-title\">{{ title }}</h2>\n        @if (subtitle) {\n          <p class=\"modal-subtitle\">{{ subtitle }}</p>\n        }\n      </div>\n      <button type=\"button\" class=\"modal-close\" (click)=\"close()\" aria-label=\"Close dialog\">\n        <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </header>\n\n    <div class=\"modal-body\">\n      <ng-content />\n    </div>\n  </div>\n</div>\n", styles: [":host{display:contents}.modal-backdrop{position:fixed;inset:0;background:#141e326b;backdrop-filter:blur(2px);display:flex;align-items:center;justify-content:center;padding:24px;z-index:1000;animation:fade-in .14s ease}.modal-card{width:100%;background:var(--color-surface);border-radius:var(--radius-lg);border:1px solid var(--color-border);box-shadow:var(--shadow-modal);max-height:calc(100vh - 48px);display:flex;flex-direction:column;overflow:hidden;animation:pop-in .14s ease}.modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 24px 14px;border-bottom:1px solid var(--color-border)}.modal-titles{display:flex;flex-direction:column;gap:4px;min-width:0}.modal-title{margin:0;font-size:16px;font-weight:600;letter-spacing:-.005em;color:var(--color-text)}.modal-subtitle{margin:0;font-size:13px;color:var(--color-text-muted)}.modal-close{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--radius-md);border:1px solid transparent;background:transparent;color:var(--color-text-muted);transition:background .12s ease,color .12s ease}.modal-close:hover{background:var(--color-surface-alt);color:var(--color-text)}.modal-close:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}.modal-body{padding:20px 24px 24px;overflow-y:auto}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes pop-in{0%{opacity:0;transform:translateY(6px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: ModalComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'app-modal', standalone: true, changeDetection: ChangeDetectionStrategy.OnPush, template: "<div class=\"modal-backdrop\" (click)=\"onBackdropClick($event)\" role=\"presentation\">\n  <div\n    class=\"modal-card\"\n    role=\"dialog\"\n    aria-modal=\"true\"\n    [attr.aria-label]=\"title\"\n    [style.max-width]=\"maxWidth\"\n  >\n    <header class=\"modal-header\">\n      <div class=\"modal-titles\">\n        <h2 class=\"modal-title\">{{ title }}</h2>\n        @if (subtitle) {\n          <p class=\"modal-subtitle\">{{ subtitle }}</p>\n        }\n      </div>\n      <button type=\"button\" class=\"modal-close\" (click)=\"close()\" aria-label=\"Close dialog\">\n        <svg width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\"\n             stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\" />\n          <line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\" />\n        </svg>\n      </button>\n    </header>\n\n    <div class=\"modal-body\">\n      <ng-content />\n    </div>\n  </div>\n</div>\n", styles: [":host{display:contents}.modal-backdrop{position:fixed;inset:0;background:#141e326b;backdrop-filter:blur(2px);display:flex;align-items:center;justify-content:center;padding:24px;z-index:1000;animation:fade-in .14s ease}.modal-card{width:100%;background:var(--color-surface);border-radius:var(--radius-lg);border:1px solid var(--color-border);box-shadow:var(--shadow-modal);max-height:calc(100vh - 48px);display:flex;flex-direction:column;overflow:hidden;animation:pop-in .14s ease}.modal-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:20px 24px 14px;border-bottom:1px solid var(--color-border)}.modal-titles{display:flex;flex-direction:column;gap:4px;min-width:0}.modal-title{margin:0;font-size:16px;font-weight:600;letter-spacing:-.005em;color:var(--color-text)}.modal-subtitle{margin:0;font-size:13px;color:var(--color-text-muted)}.modal-close{flex-shrink:0;display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:var(--radius-md);border:1px solid transparent;background:transparent;color:var(--color-text-muted);transition:background .12s ease,color .12s ease}.modal-close:hover{background:var(--color-surface-alt);color:var(--color-text)}.modal-close:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}.modal-body{padding:20px 24px 24px;overflow-y:auto}@keyframes fade-in{0%{opacity:0}to{opacity:1}}@keyframes pop-in{0%{opacity:0;transform:translateY(6px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}\n"] }]
+        }], propDecorators: { title: [{
+                type: Input,
+                args: [{ required: true }]
+            }], subtitle: [{
+                type: Input
+            }], maxWidth: [{
+                type: Input
+            }], closed: [{
+                type: Output
+            }], onEscape: [{
+                type: HostListener,
+                args: ['document:keydown.escape']
+            }] } });
+
+class EdsButtonComponent {
+    constructor() {
+        this.variant = input('secondary');
+        this.type = input('button');
+        this.disabled = input(false);
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsButtonComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsButtonComponent, isStandalone: true, selector: "eds-button", inputs: { variant: { classPropertyName: "variant", publicName: "variant", isSignal: true, isRequired: false, transformFunction: null }, type: { classPropertyName: "type", publicName: "type", isSignal: true, isRequired: false, transformFunction: null }, disabled: { classPropertyName: "disabled", publicName: "disabled", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `
+    <button [type]="type()" [disabled]="disabled()" [attr.data-variant]="variant()" class="eds-btn">
+      <ng-content />
+    </button>
+  `, isInline: true, styles: [".eds-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:var(--eds-radius-md);border:1px solid transparent;font-family:var(--font-inter);font-size:13px;font-weight:500;cursor:pointer;transition:background .12s ease,border-color .12s ease,color .12s ease}.eds-btn:disabled{opacity:.5;cursor:not-allowed}.eds-btn[data-variant=primary]{background:var(--brand-600);color:#fff}.eds-btn[data-variant=primary]:hover:not(:disabled){background:var(--brand-500)}.eds-btn[data-variant=secondary]{background:var(--surface-l0);color:var(--text-primary);border-color:var(--border-default)}.eds-btn[data-variant=secondary]:hover:not(:disabled){background:var(--surface-l1)}.eds-btn[data-variant=ghost]{background:transparent;color:var(--text-secondary)}.eds-btn[data-variant=ghost]:hover:not(:disabled){background:var(--gray-100);color:var(--text-primary)}.eds-btn[data-variant=danger]{background:#f037401a;color:var(--red-500);border-color:#f0374040}.eds-btn[data-variant=positive]{background:#0abf521f;color:var(--green-500);border-color:#0abf5240}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsButtonComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-button', standalone: true, template: `
+    <button [type]="type()" [disabled]="disabled()" [attr.data-variant]="variant()" class="eds-btn">
+      <ng-content />
+    </button>
+  `, changeDetection: ChangeDetectionStrategy.OnPush, styles: [".eds-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 14px;border-radius:var(--eds-radius-md);border:1px solid transparent;font-family:var(--font-inter);font-size:13px;font-weight:500;cursor:pointer;transition:background .12s ease,border-color .12s ease,color .12s ease}.eds-btn:disabled{opacity:.5;cursor:not-allowed}.eds-btn[data-variant=primary]{background:var(--brand-600);color:#fff}.eds-btn[data-variant=primary]:hover:not(:disabled){background:var(--brand-500)}.eds-btn[data-variant=secondary]{background:var(--surface-l0);color:var(--text-primary);border-color:var(--border-default)}.eds-btn[data-variant=secondary]:hover:not(:disabled){background:var(--surface-l1)}.eds-btn[data-variant=ghost]{background:transparent;color:var(--text-secondary)}.eds-btn[data-variant=ghost]:hover:not(:disabled){background:var(--gray-100);color:var(--text-primary)}.eds-btn[data-variant=danger]{background:#f037401a;color:var(--red-500);border-color:#f0374040}.eds-btn[data-variant=positive]{background:#0abf521f;color:var(--green-500);border-color:#0abf5240}\n"] }]
+        }] });
+
+const PAGE_TITLES = {
+    dashboard: 'Dashboard',
+    live: 'Live Calls',
+    history: 'Call History',
+    tasks: 'Tasks & Follow-ups',
+    analytics: 'Analytics',
+    settings: 'Agent Settings',
+    knowledge: 'Knowledge Base',
+    audit: 'Audit Log',
+    wizard: 'Setup Wizard',
+    patients: 'Patients',
+    providers: 'Providers',
+    appointments: 'Appointments',
+    admin: 'Admin',
+};
+class EdsTopbarComponent {
+    constructor() {
+        this.router = inject(Router);
+        this.sessionAdapter = inject(VOICE_RECEPTIONIST_SESSION);
+        this.toast = inject(ToastService);
+        this.agentOnline = inject(AgentOnlineService);
+        this.pageTitle = signal('Dashboard');
+        this.confirmOffOpen = signal(false);
+        this.online = this.agentOnline.online;
+        this.loading = this.agentOnline.loading;
+        this.toggling = this.agentOnline.toggling;
+        this.statusError = this.agentOnline.error;
+        this.userEmail = computed(() => this.sessionAdapter?.email() ?? null);
+        this.showUser = computed(() => !!this.userEmail());
+        this.showLogout = computed(() => !!this.sessionAdapter);
+        this.userInitials = computed(() => {
+            const email = this.userEmail()?.trim() ?? '';
+            if (!email)
+                return '?';
+            const local = email.split('@')[0] ?? '';
+            const parts = local.split(/[._-]+/).filter(Boolean);
+            if (parts.length >= 2) {
+                return `${parts[0][0]}${parts[1][0]}`.toUpperCase();
+            }
+            return local.slice(0, 2).toUpperCase() || '?';
+        });
+        this.statusLabel = computed(() => {
+            if (this.loading() && this.online() === null)
+                return 'Checking status…';
+            if (this.online() === null)
+                return 'Status unknown';
+            return this.online()
+                ? 'AI receptionist is answering calls'
+                : 'AI is offline — calls go to front desk';
+        });
+        this.switchDisabled = computed(() => this.loading() || this.toggling() || this.online() === null);
+        this.agentOnline.refresh();
+        this.updateTitle(this.router.url);
+        this.router.events
+            .pipe(filter((e) => e instanceof NavigationEnd))
+            .subscribe((e) => this.updateTitle(e.urlAfterRedirects));
+    }
+    onToggleClick() {
+        if (this.switchDisabled())
+            return;
+        if (this.online()) {
+            this.confirmOffOpen.set(true);
+            return;
+        }
+        this.applyOnline(true);
+    }
+    cancelConfirmOff() {
+        this.confirmOffOpen.set(false);
+    }
+    confirmTurnOff() {
+        this.confirmOffOpen.set(false);
+        this.applyOnline(false);
+    }
+    applyOnline(enabled) {
+        this.agentOnline.setOnline(enabled).subscribe({
+            next: () => {
+                this.toast.show(enabled
+                    ? 'AI receptionist is online — Ava will answer inbound calls.'
+                    : 'AI receptionist is offline — calls go to the front desk.', 'success');
+            },
+            error: (err) => {
+                this.toast.show(err.message ?? 'Failed to update agent status.', 'error');
+                this.agentOnline.refresh();
+            },
+        });
+    }
+    logout() {
+        this.sessionAdapter?.logout();
+    }
+    updateTitle(url) {
+        const base = url.split('?')[0].split(';')[0];
+        const segments = base.split('/').filter(Boolean);
+        const last = segments[segments.length - 1] ?? '';
+        const prev = segments[segments.length - 2] ?? '';
+        if (prev === 'live' && last && last !== 'live') {
+            this.pageTitle.set('Live Monitor');
+            return;
+        }
+        if (prev === 'history' && last && last !== 'history') {
+            this.pageTitle.set('Call Detail');
+            return;
+        }
+        if (prev === 'settings' && last === 'outbound-purposes') {
+            this.pageTitle.set('Outbound Purposes');
+            return;
+        }
+        this.pageTitle.set(PAGE_TITLES[last] ?? 'AI Receptionist');
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsTopbarComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.0.0", version: "19.2.17", type: EdsTopbarComponent, isStandalone: true, selector: "eds-topbar", ngImport: i0, template: "<header class=\"eds-topbar\">\n  <div class=\"eds-topbar-left\">\n    <nav class=\"eds-breadcrumb eds-body-sm\" aria-label=\"Breadcrumb\">\n      <span>AI Receptionist</span>\n      <eds-icon name=\"chevron_right\" [size]=\"16\" />\n      <span class=\"eds-breadcrumb-current\">{{ pageTitle() }}</span>\n    </nav>\n  </div>\n\n  <div class=\"eds-topbar-right\">\n    <div class=\"eds-agent-online\" [attr.data-state]=\"online() === null ? 'unknown' : online() ? 'on' : 'off'\">\n      <button\n        type=\"button\"\n        class=\"eds-agent-toggle\"\n        [disabled]=\"switchDisabled()\"\n        [attr.aria-pressed]=\"online() === true\"\n        [attr.aria-busy]=\"toggling()\"\n        [title]=\"statusLabel()\"\n        (click)=\"onToggleClick()\"\n      >\n        <span\n          class=\"eds-agent-toggle__track\"\n          [class.on]=\"online() === true\"\n          [class.unknown]=\"online() === null\"\n        >\n          <span class=\"eds-agent-toggle__thumb\"></span>\n        </span>\n        <span class=\"eds-agent-toggle__copy\">\n          <span class=\"eds-body-sm eds-agent-toggle__label\">\n            @if (toggling()) {\n              Updating\u2026\n            } @else if (online() === true) {\n              Agent online\n            } @else if (online() === false) {\n              Agent offline\n            } @else {\n              Status unknown\n            }\n          </span>\n          <span class=\"eds-agent-toggle__hint\">{{ statusLabel() }}</span>\n        </span>\n      </button>\n      @if (statusError() && online() === null) {\n        <button type=\"button\" class=\"eds-agent-retry eds-body-sm\" (click)=\"agentOnline.refresh()\">\n          Retry\n        </button>\n      }\n    </div>\n\n    @if (showUser()) {\n      <div class=\"eds-topbar-user\" [title]=\"userEmail()!\">\n        <span class=\"eds-topbar-user__avatar\">{{ userInitials() }}</span>\n        <span class=\"eds-topbar-user__email eds-body-sm\">{{ userEmail() }}</span>\n      </div>\n    }\n\n    @if (showLogout()) {\n      <button type=\"button\" class=\"eds-topbar-logout\" (click)=\"logout()\" aria-label=\"Sign out\" title=\"Sign out\">\n        <eds-icon name=\"logout\" [size]=\"18\" />\n        <span class=\"eds-body-sm\">Log out</span>\n      </button>\n    }\n  </div>\n</header>\n\n@if (confirmOffOpen()) {\n  <app-modal\n    title=\"Turn off AI receptionist?\"\n    subtitle=\"Inbound callers will be transferred to the front desk instead of Ava.\"\n    maxWidth=\"480px\"\n    (closed)=\"cancelConfirmOff()\"\n  >\n    <p class=\"eds-agent-confirm__body\">\n      While offline, Ava will not answer calls. Callers are routed to the human receptionist\n      at the front desk.\n    </p>\n    <div class=\"eds-agent-confirm__actions\">\n      <eds-button variant=\"secondary\" type=\"button\" (click)=\"cancelConfirmOff()\">Cancel</eds-button>\n      <eds-button variant=\"danger\" type=\"button\" [disabled]=\"toggling()\" (click)=\"confirmTurnOff()\">\n        Turn off\n      </eds-button>\n    </div>\n  </app-modal>\n}\n", styles: [".eds-topbar{height:var(--eds-topbar-height);display:flex;align-items:center;gap:16px;padding:0 24px;background:var(--surface-l0);border-bottom:1px solid var(--border-default);position:sticky;top:0;z-index:10}.eds-topbar-left{flex-shrink:0}.eds-breadcrumb{display:inline-flex;align-items:center;gap:4px;color:var(--text-secondary)}.eds-breadcrumb-current{color:var(--text-primary);font-weight:600}.eds-topbar-right{display:flex;align-items:center;gap:12px;margin-left:auto}.eds-agent-online{display:inline-flex;align-items:center;gap:8px;max-width:min(360px,42vw)}.eds-agent-toggle{display:inline-flex;align-items:center;gap:10px;border:1px solid var(--border-default);background:var(--surface-l0);border-radius:var(--eds-radius-md);cursor:pointer;padding:6px 10px;text-align:left;font:inherit;color:inherit}.eds-agent-toggle:disabled{opacity:.65;cursor:not-allowed}.eds-agent-toggle:hover:not(:disabled){background:var(--surface-l1)}.eds-agent-toggle__track{width:36px;height:20px;border-radius:999px;background:var(--gray-300);position:relative;transition:background .15s ease;flex-shrink:0}.eds-agent-toggle__track.on{background:var(--green-500)}.eds-agent-toggle__track.unknown{background:var(--gray-400)}.eds-agent-toggle__thumb{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:transform .15s ease;box-shadow:var(--eds-shadow-sm)}.on .eds-agent-toggle__thumb{transform:translate(16px)}.eds-agent-toggle__copy{display:flex;flex-direction:column;gap:1px;min-width:0}.eds-agent-toggle__label{font-weight:600;color:var(--text-primary);white-space:nowrap}.eds-agent-toggle__hint{font-size:11px;line-height:1.3;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}.eds-agent-retry{border:none;background:transparent;color:var(--color-primary, #3681f4);cursor:pointer;padding:4px 6px;text-decoration:underline}.eds-agent-confirm__body{margin:0 0 20px;font-size:14px;line-height:1.5;color:var(--text-secondary)}.eds-agent-confirm__body code{font-size:12px}.eds-agent-confirm__actions{display:flex;justify-content:flex-end;gap:10px}@media(max-width:1100px){.eds-agent-toggle__hint{display:none}}.eds-topbar-user{display:inline-flex;align-items:center;gap:8px;max-width:200px;padding:4px 8px;border-radius:var(--eds-radius-md)}.eds-topbar-user__avatar{width:28px;height:28px;border-radius:50%;background:var(--gray-200);color:var(--gray-700);font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.eds-topbar-user__email{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-secondary)}.eds-topbar-logout{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--border-default);background:var(--surface-l0);color:var(--text-secondary);border-radius:var(--eds-radius-md);padding:6px 10px;cursor:pointer;font:inherit}.eds-topbar-logout:hover{background:var(--surface-l1);color:var(--text-primary);border-color:var(--gray-300)}@media(max-width:1100px){.eds-topbar-user__email{display:none}}\n"], dependencies: [{ kind: "component", type: EdsIconComponent, selector: "eds-icon", inputs: ["name", "size", "fill", "weight"] }, { kind: "component", type: EdsButtonComponent, selector: "eds-button", inputs: ["variant", "type", "disabled"] }, { kind: "component", type: ModalComponent, selector: "app-modal", inputs: ["title", "subtitle", "maxWidth"], outputs: ["closed"] }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsTopbarComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-topbar', imports: [EdsIconComponent, EdsButtonComponent, ModalComponent], changeDetection: ChangeDetectionStrategy.OnPush, template: "<header class=\"eds-topbar\">\n  <div class=\"eds-topbar-left\">\n    <nav class=\"eds-breadcrumb eds-body-sm\" aria-label=\"Breadcrumb\">\n      <span>AI Receptionist</span>\n      <eds-icon name=\"chevron_right\" [size]=\"16\" />\n      <span class=\"eds-breadcrumb-current\">{{ pageTitle() }}</span>\n    </nav>\n  </div>\n\n  <div class=\"eds-topbar-right\">\n    <div class=\"eds-agent-online\" [attr.data-state]=\"online() === null ? 'unknown' : online() ? 'on' : 'off'\">\n      <button\n        type=\"button\"\n        class=\"eds-agent-toggle\"\n        [disabled]=\"switchDisabled()\"\n        [attr.aria-pressed]=\"online() === true\"\n        [attr.aria-busy]=\"toggling()\"\n        [title]=\"statusLabel()\"\n        (click)=\"onToggleClick()\"\n      >\n        <span\n          class=\"eds-agent-toggle__track\"\n          [class.on]=\"online() === true\"\n          [class.unknown]=\"online() === null\"\n        >\n          <span class=\"eds-agent-toggle__thumb\"></span>\n        </span>\n        <span class=\"eds-agent-toggle__copy\">\n          <span class=\"eds-body-sm eds-agent-toggle__label\">\n            @if (toggling()) {\n              Updating\u2026\n            } @else if (online() === true) {\n              Agent online\n            } @else if (online() === false) {\n              Agent offline\n            } @else {\n              Status unknown\n            }\n          </span>\n          <span class=\"eds-agent-toggle__hint\">{{ statusLabel() }}</span>\n        </span>\n      </button>\n      @if (statusError() && online() === null) {\n        <button type=\"button\" class=\"eds-agent-retry eds-body-sm\" (click)=\"agentOnline.refresh()\">\n          Retry\n        </button>\n      }\n    </div>\n\n    @if (showUser()) {\n      <div class=\"eds-topbar-user\" [title]=\"userEmail()!\">\n        <span class=\"eds-topbar-user__avatar\">{{ userInitials() }}</span>\n        <span class=\"eds-topbar-user__email eds-body-sm\">{{ userEmail() }}</span>\n      </div>\n    }\n\n    @if (showLogout()) {\n      <button type=\"button\" class=\"eds-topbar-logout\" (click)=\"logout()\" aria-label=\"Sign out\" title=\"Sign out\">\n        <eds-icon name=\"logout\" [size]=\"18\" />\n        <span class=\"eds-body-sm\">Log out</span>\n      </button>\n    }\n  </div>\n</header>\n\n@if (confirmOffOpen()) {\n  <app-modal\n    title=\"Turn off AI receptionist?\"\n    subtitle=\"Inbound callers will be transferred to the front desk instead of Ava.\"\n    maxWidth=\"480px\"\n    (closed)=\"cancelConfirmOff()\"\n  >\n    <p class=\"eds-agent-confirm__body\">\n      While offline, Ava will not answer calls. Callers are routed to the human receptionist\n      at the front desk.\n    </p>\n    <div class=\"eds-agent-confirm__actions\">\n      <eds-button variant=\"secondary\" type=\"button\" (click)=\"cancelConfirmOff()\">Cancel</eds-button>\n      <eds-button variant=\"danger\" type=\"button\" [disabled]=\"toggling()\" (click)=\"confirmTurnOff()\">\n        Turn off\n      </eds-button>\n    </div>\n  </app-modal>\n}\n", styles: [".eds-topbar{height:var(--eds-topbar-height);display:flex;align-items:center;gap:16px;padding:0 24px;background:var(--surface-l0);border-bottom:1px solid var(--border-default);position:sticky;top:0;z-index:10}.eds-topbar-left{flex-shrink:0}.eds-breadcrumb{display:inline-flex;align-items:center;gap:4px;color:var(--text-secondary)}.eds-breadcrumb-current{color:var(--text-primary);font-weight:600}.eds-topbar-right{display:flex;align-items:center;gap:12px;margin-left:auto}.eds-agent-online{display:inline-flex;align-items:center;gap:8px;max-width:min(360px,42vw)}.eds-agent-toggle{display:inline-flex;align-items:center;gap:10px;border:1px solid var(--border-default);background:var(--surface-l0);border-radius:var(--eds-radius-md);cursor:pointer;padding:6px 10px;text-align:left;font:inherit;color:inherit}.eds-agent-toggle:disabled{opacity:.65;cursor:not-allowed}.eds-agent-toggle:hover:not(:disabled){background:var(--surface-l1)}.eds-agent-toggle__track{width:36px;height:20px;border-radius:999px;background:var(--gray-300);position:relative;transition:background .15s ease;flex-shrink:0}.eds-agent-toggle__track.on{background:var(--green-500)}.eds-agent-toggle__track.unknown{background:var(--gray-400)}.eds-agent-toggle__thumb{position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:transform .15s ease;box-shadow:var(--eds-shadow-sm)}.on .eds-agent-toggle__thumb{transform:translate(16px)}.eds-agent-toggle__copy{display:flex;flex-direction:column;gap:1px;min-width:0}.eds-agent-toggle__label{font-weight:600;color:var(--text-primary);white-space:nowrap}.eds-agent-toggle__hint{font-size:11px;line-height:1.3;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:240px}.eds-agent-retry{border:none;background:transparent;color:var(--color-primary, #3681f4);cursor:pointer;padding:4px 6px;text-decoration:underline}.eds-agent-confirm__body{margin:0 0 20px;font-size:14px;line-height:1.5;color:var(--text-secondary)}.eds-agent-confirm__body code{font-size:12px}.eds-agent-confirm__actions{display:flex;justify-content:flex-end;gap:10px}@media(max-width:1100px){.eds-agent-toggle__hint{display:none}}.eds-topbar-user{display:inline-flex;align-items:center;gap:8px;max-width:200px;padding:4px 8px;border-radius:var(--eds-radius-md)}.eds-topbar-user__avatar{width:28px;height:28px;border-radius:50%;background:var(--gray-200);color:var(--gray-700);font-size:11px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.eds-topbar-user__email{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text-secondary)}.eds-topbar-logout{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--border-default);background:var(--surface-l0);color:var(--text-secondary);border-radius:var(--eds-radius-md);padding:6px 10px;cursor:pointer;font:inherit}.eds-topbar-logout:hover{background:var(--surface-l1);color:var(--text-primary);border-color:var(--gray-300)}@media(max-width:1100px){.eds-topbar-user__email{display:none}}\n"] }]
+        }], ctorParameters: () => [] });
+
+class EdsAppShellComponent {
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppShellComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "14.0.0", version: "19.2.17", type: EdsAppShellComponent, isStandalone: true, selector: "eds-app-shell", ngImport: i0, template: "<div class=\"eds-layout\">\n  <eds-app-rail />\n  <eds-module-nav />\n  <div class=\"eds-main\">\n    <eds-topbar />\n    <div class=\"eds-content\">\n      <router-outlet />\n    </div>\n  </div>\n</div>\n<app-toast-container />\n", styles: [":host{display:block}.eds-layout{display:flex;min-height:100vh;background:var(--surface-l1)}.eds-main{flex:1;min-width:0;display:flex;flex-direction:column}.eds-content{flex:1;overflow:auto}\n"], dependencies: [{ kind: "directive", type: RouterOutlet, selector: "router-outlet", inputs: ["name", "routerOutletData"], outputs: ["activate", "deactivate", "attach", "detach"], exportAs: ["outlet"] }, { kind: "component", type: EdsAppRailComponent, selector: "eds-app-rail" }, { kind: "component", type: EdsModuleNavComponent, selector: "eds-module-nav" }, { kind: "component", type: EdsTopbarComponent, selector: "eds-topbar" }, { kind: "component", type: ToastContainerComponent, selector: "app-toast-container" }], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsAppShellComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-app-shell', imports: [
+                        RouterOutlet,
+                        EdsAppRailComponent,
+                        EdsModuleNavComponent,
+                        EdsTopbarComponent,
+                        ToastContainerComponent,
+                    ], changeDetection: ChangeDetectionStrategy.OnPush, template: "<div class=\"eds-layout\">\n  <eds-app-rail />\n  <eds-module-nav />\n  <div class=\"eds-main\">\n    <eds-topbar />\n    <div class=\"eds-content\">\n      <router-outlet />\n    </div>\n  </div>\n</div>\n<app-toast-container />\n", styles: [":host{display:block}.eds-layout{display:flex;min-height:100vh;background:var(--surface-l1)}.eds-main{flex:1;min-width:0;display:flex;flex-direction:column}.eds-content{flex:1;overflow:auto}\n"] }]
+        }] });
+
+/** Feature child routes (under the embed shell). */
+const VOICE_RECEPTIONIST_FEATURE_ROUTES = [
+    { path: '', pathMatch: 'full', redirectTo: 'dashboard' },
+    {
+        path: 'dashboard',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-dashboard-page.component-B93giErR.mjs').then((m) => m.DashboardPageComponent),
+    },
+    {
+        path: 'live',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-live-calls-page.component-DQTVJjsP.mjs').then((m) => m.LiveCallsPageComponent),
+    },
+    {
+        path: 'live/:id',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-live-monitor-page.component-C3iTtVdn.mjs').then((m) => m.LiveMonitorPageComponent),
+    },
+    {
+        path: 'history',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-call-history-page.component-CWWma-6r.mjs').then((m) => m.CallHistoryPageComponent),
+    },
+    {
+        path: 'history/:id',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-call-history-detail-page.component-BV7KOhd9.mjs').then((m) => m.CallHistoryDetailPageComponent),
+    },
+    {
+        path: 'tasks',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-tasks-page.component-COnYcaMT.mjs').then((m) => m.TasksPageComponent),
+    },
+    {
+        path: 'analytics',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-analytics-page.component-CoVjr5Y3.mjs').then((m) => m.AnalyticsPageComponent),
+    },
+    {
+        path: 'settings',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-settings-page.component-BBE_H2jb.mjs').then((m) => m.SettingsPageComponent),
+    },
+    {
+        path: 'settings/outbound-purposes',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-outbound-purposes-page.component-C10N-x5g.mjs').then((m) => m.OutboundPurposesPageComponent),
+    },
+    {
+        path: 'knowledge',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-knowledge-hub.page-BNsM-o3z.mjs').then((m) => m.KnowledgeHubPageComponent),
+    },
+    {
+        path: 'audit',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-audit-page.component-ou9oxnJp.mjs').then((m) => m.AuditPageComponent),
+    },
+    {
+        path: 'wizard',
+        loadComponent: () => import('./edvak99-voice-receptionist-widget-wizard-page.component-Box7X-Cq.mjs').then((m) => m.WizardPageComponent),
+    },
+];
+/**
+ * Lazy-loadable routes for EHR (and standalone hosts).
+ * Mount under a host path, e.g. `{ path: 'ai-receptionist', children: VOICE_RECEPTIONIST_ROUTES }`.
+ */
+const VOICE_RECEPTIONIST_ROUTES = [
+    {
+        path: '',
+        component: EdsAppShellComponent,
+        children: VOICE_RECEPTIONIST_FEATURE_ROUTES,
+    },
+];
+
+class EdsBadgeComponent {
+    constructor() {
+        this.tone = input('gray');
+    }
+    static { this.ɵfac = i0.ɵɵngDeclareFactory({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsBadgeComponent, deps: [], target: i0.ɵɵFactoryTarget.Component }); }
+    static { this.ɵcmp = i0.ɵɵngDeclareComponent({ minVersion: "17.1.0", version: "19.2.17", type: EdsBadgeComponent, isStandalone: true, selector: "eds-badge", inputs: { tone: { classPropertyName: "tone", publicName: "tone", isSignal: true, isRequired: false, transformFunction: null } }, ngImport: i0, template: `<span class="eds-badge" [attr.data-tone]="tone()"><ng-content /></span>`, isInline: true, styles: [".eds-badge{display:inline-flex;align-items:center;gap:6px;padding:2px 8px;border-radius:var(--eds-radius-sm);font-family:var(--font-inter);font-size:11px;font-weight:600;line-height:1.4;white-space:nowrap}.eds-badge[data-tone=brand]{background:#3681f41f;color:var(--brand-600)}.eds-badge[data-tone=pos]{background:#0abf521f;color:var(--green-500)}.eds-badge[data-tone=notice]{background:#ffb90026;color:#b45309}.eds-badge[data-tone=neg]{background:#f037401f;color:var(--red-500)}.eds-badge[data-tone=violet]{background:#8e51ff1f;color:var(--violet-500)}.eds-badge[data-tone=gray]{background:var(--gray-100);color:var(--gray-600)}\n"], changeDetection: i0.ChangeDetectionStrategy.OnPush }); }
+}
+i0.ɵɵngDeclareClassMetadata({ minVersion: "12.0.0", version: "19.2.17", ngImport: i0, type: EdsBadgeComponent, decorators: [{
+            type: Component,
+            args: [{ selector: 'eds-badge', standalone: true, template: `<span class="eds-badge" [attr.data-tone]="tone()"><ng-content /></span>`, changeDetection: ChangeDetectionStrategy.OnPush, styles: [".eds-badge{display:inline-flex;align-items:center;gap:6px;padding:2px 8px;border-radius:var(--eds-radius-sm);font-family:var(--font-inter);font-size:11px;font-weight:600;line-height:1.4;white-space:nowrap}.eds-badge[data-tone=brand]{background:#3681f41f;color:var(--brand-600)}.eds-badge[data-tone=pos]{background:#0abf521f;color:var(--green-500)}.eds-badge[data-tone=notice]{background:#ffb90026;color:#b45309}.eds-badge[data-tone=neg]{background:#f037401f;color:var(--red-500)}.eds-badge[data-tone=violet]{background:#8e51ff1f;color:var(--violet-500)}.eds-badge[data-tone=gray]{background:var(--gray-100);color:var(--gray-600)}\n"] }]
+        }] });
+
+/*
+ * Public API Surface of @edvak99/voice-receptionist-widget
+ */
+
+/**
+ * Generated bundle index. Do not edit.
+ */
+
+export { AiReceptionistApiService as A, DEFAULT_PLACEHOLDERS as D, EdsButtonComponent as E, ModalComponent as M, ToastService as T, VOICE_RECEPTIONIST_CONFIG as V, WELCOME_MESSAGE_MAX as W, EdsBadgeComponent as a, EdsIconComponent as b, EdsPulseDotComponent as c, resolveToolDisplayName as d, createVoiceReceptionistPaths as e, buildAutoWelcomeTemplate as f, resolveWelcomePreview as g, EdsAppShellComponent as h, VOICE_RECEPTIONIST_FEATURE_ROUTES as i, VOICE_RECEPTIONIST_ROUTES as j, VOICE_RECEPTIONIST_SESSION as k, provideVoiceReceptionist as p, resolveToolKey as r, toolEventTrackKey as t };
+//# sourceMappingURL=edvak99-voice-receptionist-widget-edvak99-voice-receptionist-widget-DClMfxeY.mjs.map