@droz-js/sdk 0.26.28 → 0.26.30

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.26.28",
+  "version": "0.26.30",
   "private": false,
   "repository": {
     "type": "git",

package/src/drozai.d.ts

@@ -42,6 +42,9 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
     listAiAgentTools(variables?: import("./sdks/ai").Exact<{
         [key: string]: never;
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentToolsQuery>;
+    listAiAgentNativeActions(variables?: import("./sdks/ai").Exact<{
+        [key: string]: never;
+    }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentNativeActionsQuery>;
     aiAgentUseCaseOverlap(variables: import("./sdks/ai").Exact<{
         aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentUseCaseOverlapQuery>;

package/src/sdks/ai.d.ts

@@ -754,6 +754,11 @@ export type AiAgentMetricsWindowInput = {
     from: Scalars['Number']['input'];
     to: Scalars['Number']['input'];
 };
+export type AiAgentNativeAction = {
+    acceptsQueue: Scalars['Boolean']['output'];
+    name: Scalars['String']['output'];
+    toolId: Scalars['ID']['output'];
+};
 export type AiAgentObjection = {
     objection: Scalars['String']['output'];
     response: Scalars['String']['output'];
@@ -781,7 +786,6 @@ export type AiAgentProcedure = {
     endsConversationAfterInforming: Scalars['Boolean']['output'];
     executionAutonomy: AiAgentExecutionAutonomy;
     expiredReplyTemplate?: Maybe<Scalars['String']['output']>;
-    guidanceSteps: Array<Scalars['String']['output']>;
     id: Scalars['ID']['output'];
     name: Scalars['String']['output'];
     nextStep?: Maybe<Scalars['String']['output']>;
@@ -789,9 +793,36 @@ export type AiAgentProcedure = {
     objective?: Maybe<Scalars['String']['output']>;
     replyEmailSubject?: Maybe<Scalars['String']['output']>;
     status: Scalars['String']['output'];
+    steps: Array<AiAgentProcedureStep>;
     toolIds: Array<Scalars['ID']['output']>;
     updatedAt: Scalars['Number']['output'];
 };
+export type AiAgentProcedureSegment = {
+    approvalQueueId?: Maybe<Scalars['ID']['output']>;
+    kind: AiAgentProcedureSegmentKind;
+    name?: Maybe<Scalars['String']['output']>;
+    text?: Maybe<Scalars['String']['output']>;
+    toolId?: Maybe<Scalars['ID']['output']>;
+};
+export type AiAgentProcedureSegmentInput = {
+    approvalQueueId?: InputMaybe<Scalars['ID']['input']>;
+    kind: AiAgentProcedureSegmentKind;
+    name?: InputMaybe<Scalars['String']['input']>;
+    text?: InputMaybe<Scalars['String']['input']>;
+    toolId?: InputMaybe<Scalars['ID']['input']>;
+};
+export declare enum AiAgentProcedureSegmentKind {
+    Action = "action",
+    Queue = "queue",
+    Text = "text",
+    Variable = "variable"
+}
+export type AiAgentProcedureStep = {
+    segments: Array<AiAgentProcedureSegment>;
+};
+export type AiAgentProcedureStepInput = {
+    segments: Array<AiAgentProcedureSegmentInput>;
+};
 export declare enum AiAgentPromptTextKey {
     CampaignHeader = "campaignHeader",
     CannotTransfer = "cannotTransfer",
@@ -1379,6 +1410,7 @@ export type Query = {
     getQnAInstance?: Maybe<QnAInstance>;
     listAiAgentApprovals: Array<AiAgentApproval>;
     listAiAgentApprovalsPage: AiAgentApprovalPage;
+    listAiAgentNativeActions: Array<AiAgentNativeAction>;
     listAiAgentProcedures: Array<AiAgentProcedure>;
     listAiAgentScenarios: Array<AiAgentScenario>;
     listAiAgentTools: Array<AiAgentTool>;
@@ -1505,7 +1537,6 @@ export type SaveAiAgentProcedureInput = {
     endsConversationAfterInforming?: InputMaybe<Scalars['Boolean']['input']>;
     executionAutonomy: AiAgentExecutionAutonomy;
     expiredReplyTemplate?: InputMaybe<Scalars['String']['input']>;
-    guidanceSteps: Array<Scalars['String']['input']>;
     id: Scalars['ID']['input'];
     name: Scalars['String']['input'];
     nextStep?: InputMaybe<Scalars['String']['input']>;
@@ -1513,6 +1544,7 @@ export type SaveAiAgentProcedureInput = {
     objective?: InputMaybe<Scalars['String']['input']>;
     replyEmailSubject?: InputMaybe<Scalars['String']['input']>;
     status: Scalars['String']['input'];
+    steps: Array<AiAgentProcedureStepInput>;
     toolIds: Array<Scalars['ID']['input']>;
 };
 export type SaveAiAgentScenarioInput = {
@@ -1756,13 +1788,16 @@ export type RemoveAiAgentMutationVariables = Exact<{
 }>;
 export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
 export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
-export type AiAgentProcedureFragment = (Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvalQueueId' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'objective' | 'nextStep' | 'status' | 'updatedAt'> & {
+export type AiAgentProcedureFragment = (Pick<AiAgentProcedure, 'id' | 'name' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvalQueueId' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'objective' | 'nextStep' | 'status' | 'updatedAt'> & {
+    steps: Array<{
+        segments: Array<Pick<AiAgentProcedureSegment, 'kind' | 'text' | 'name' | 'toolId' | 'approvalQueueId'>>;
+    }>;
     objections: Array<Pick<AiAgentObjection, 'objection' | 'response'>>;
 });
 export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'concludedWhen' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'deliverAsIs' | 'approvalMode'> & {
     recordOwner?: Maybe<Pick<AiAgentToolRecordOwner, 'listPath' | 'ownerField' | 'ownerParameters'>>;
     confirmation?: Maybe<Pick<AiAgentToolConfirmation, 'summaryField' | 'tokenField' | 'tokenArg'>>;
-    parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
+    parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format' | 'outputFormat'>>;
 });
 export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'aiAgentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'platformTextVersions' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'handoffHeld' | 'unbackedClaim' | 'unbackedClaimKinds' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
     agentPromptTexts: Array<Pick<AiAgentPlatformTextRef, 'key' | 'scope' | 'version'>>;
@@ -1788,6 +1823,12 @@ export type ListAiAgentToolsQueryVariables = Exact<{
 export type ListAiAgentToolsQuery = {
     listAiAgentTools: Array<AiAgentToolFragment>;
 };
+export type ListAiAgentNativeActionsQueryVariables = Exact<{
+    [key: string]: never;
+}>;
+export type ListAiAgentNativeActionsQuery = {
+    listAiAgentNativeActions: Array<Pick<AiAgentNativeAction, 'toolId' | 'name' | 'acceptsQueue'>>;
+};
 export type AiAgentUseCaseOverlapQueryVariables = Exact<{
     aiAgentId: Scalars['ID']['input'];
 }>;
@@ -2162,8 +2203,8 @@ export declare const AiAgentToolExclusionFragmentDoc = "\n    fragment aiAgentTo
 export declare const AiAgentVersionWithSpecFragmentDoc = "\n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    ";
 export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolvedRate\n  costMicroUsd\n}\n    ";
 export declare const AiAgentUseCaseFragmentDoc = "\n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
-export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
+export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  steps {\n    segments {\n      kind\n      text\n      name\n      toolId\n      approvalQueueId\n    }\n  }\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n    outputFormat\n  }\n}\n    ";
 export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  agentPromptTexts {\n    key\n    scope\n    version\n  }\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    ";
 export declare const AiAgentScenarioFragmentDoc = "\n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const AiAgentBusinessHoursFragmentDoc = "\n    fragment aiAgentBusinessHours on AiAgentBusinessHours {\n  source\n  product\n  recordId\n  days {\n    weekday\n    enabled\n    slots {\n      start\n      end\n    }\n  }\n  status\n  alert\n  receivedAt\n}\n    ";
@@ -2185,8 +2226,9 @@ export declare const RollbackAiAgentVersionDocument = "\n    mutation rollbackAi
 export declare const RemoveAiAgentVersionDocument = "\n    mutation removeAiAgentVersion($input: AiAgentVersionRefInput!) {\n  removeAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
 export declare const RemoveAiAgentDocument = "\n    mutation removeAiAgent($input: AiAgentRefInput!) {\n  removeAiAgent(input: $input)\n}\n    ";
 export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCases($aiAgentId: ID!) {\n  listAiAgentUseCases(aiAgentId: $aiAgentId) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
-export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
+export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  steps {\n    segments {\n      kind\n      text\n      name\n      toolId\n      approvalQueueId\n    }\n  }\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n    outputFormat\n  }\n}\n    ";
+export declare const ListAiAgentNativeActionsDocument = "\n    query listAiAgentNativeActions {\n  listAiAgentNativeActions {\n    toolId\n    name\n    acceptsQueue\n  }\n}\n    ";
 export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($aiAgentId: ID!) {\n  aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
 export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  agentPromptTexts {\n    key\n    scope\n    version\n  }\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($aiAgentId: ID!) {\n  listAiAgentScenarios(aiAgentId: $aiAgentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
@@ -2201,7 +2243,7 @@ export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsS
 export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    aiAgentId\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    qualifiedLead {\n      ...aiAgentDashboardIndicator\n    }\n    offerAccepted {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    conversationsProvisional\n    conversationsAwaitingClassification\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n  aiAgentConversationOutcome(\n    sessionId: $sessionId\n    conversationId: $conversationId\n  ) {\n    conversationId\n    sessionId\n    aiAgentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
+export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  steps {\n    segments {\n      kind\n      text\n      name\n      toolId\n      approvalQueueId\n    }\n  }\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvalQueueId\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const RemoveAiAgentUseCaseDocument = "\n    mutation removeAiAgentUseCase($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentUseCase(input: $input)\n}\n    ";
 export declare const RemoveAiAgentProcedureDocument = "\n    mutation removeAiAgentProcedure($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentProcedure(input: $input)\n}\n    ";
 export declare const RememberAiAgentSessionFactsDocument = "\n    mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n  rememberAiAgentSessionFacts(input: $input)\n}\n    ";
@@ -2209,7 +2251,7 @@ export declare const ListAiAgentApprovalsDocument = "\n    query listAiAgentAppr
 export declare const ListAiAgentApprovalsPageDocument = "\n    query listAiAgentApprovalsPage($aiAgentId: ID!, $status: AiAgentApprovalStatus, $limit: Number, $cursor: String) {\n  listAiAgentApprovalsPage(\n    aiAgentId: $aiAgentId\n    status: $status\n    limit: $limit\n    cursor: $cursor\n  ) {\n    nodes {\n      ...aiAgentApproval\n    }\n    nextCursor\n  }\n}\n    \n    fragment aiAgentApproval on AiAgentApproval {\n  aiAgentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedByName\n  decidedAt\n}\n    ";
 export declare const ResolveAiAgentApprovalDocument = "\n    mutation resolveAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n  resolveAiAgentApproval(input: $input)\n}\n    ";
 export declare const DecideAiAgentApprovalDocument = "\n    mutation decideAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n  decideAiAgentApproval(input: $input)\n}\n    ";
-export declare const RegisterAiAgentToolDocument = "\n    mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n  registerAiAgentTool(input: $input) {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
+export declare const RegisterAiAgentToolDocument = "\n    mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n  registerAiAgentTool(input: $input) {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n    outputFormat\n  }\n}\n    ";
 export declare const UnregisterAiAgentToolDocument = "\n    mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n  unregisterAiAgentTool(input: $input)\n}\n    ";
 export declare const RemoveAiAgentScenarioDocument = "\n    mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n  removeAiAgentScenario(input: $input)\n}\n    ";
 export declare const SaveAiAgentScenarioDocument = "\n    mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n  saveAiAgentScenario(input: $input) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
@@ -2248,6 +2290,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
     listAiAgentUseCases(variables: ListAiAgentUseCasesQueryVariables, options?: C): Promise<ListAiAgentUseCasesQuery>;
     listAiAgentProcedures(variables: ListAiAgentProceduresQueryVariables, options?: C): Promise<ListAiAgentProceduresQuery>;
     listAiAgentTools(variables?: ListAiAgentToolsQueryVariables, options?: C): Promise<ListAiAgentToolsQuery>;
+    listAiAgentNativeActions(variables?: ListAiAgentNativeActionsQueryVariables, options?: C): Promise<ListAiAgentNativeActionsQuery>;
     aiAgentUseCaseOverlap(variables: AiAgentUseCaseOverlapQueryVariables, options?: C): Promise<AiAgentUseCaseOverlapQuery>;
     aiAgentTrace(variables: AiAgentTraceQueryVariables, options?: C): Promise<AiAgentTraceQuery>;
     listAiAgentScenarios(variables: ListAiAgentScenariosQueryVariables, options?: C): Promise<ListAiAgentScenariosQuery>;

package/src/sdks/ai.js

@@ -1,9 +1,9 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.AiAgentSpecFragmentDoc = exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolParameterOutputFormat = exports.ToolParameterFormat = exports.ToolEffect = exports.ToolAvailability = exports.ToolApprovalMode = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentUnbackedClaimAction = exports.AiAgentTranscriptAuthor = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentPromptTextKey = exports.AiAgentPlatformTextScope = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentKnowledgeFallback = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentBusinessHoursWeekday = exports.AiAgentBusinessHoursStatus = exports.AiAgentBusinessHoursSource = exports.AiAgentBusinessHoursAlert = exports.AiAgentApprovalStatus = exports.AiAgentApprovalRouting = exports.AiAgentApprovalOutcome = exports.AiAgentApprovalDecision = exports.AiAgentAnalysisFailureReason = exports.AiAgentActionClaim = void 0;
-exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsPageDocument = exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentBusinessHoursDocument = exports.AiAgentApprovalQueueAlertsDocument = exports.SetAiAgentBusinessHoursDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = exports.QnaFragmentFragmentDoc = exports.NlpInstanceFragmentDoc = exports.AiAgentTranscriptMessageFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentBusinessHoursFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = void 0;
-exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = exports.ListQnAInstancesDocument = exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentTranscriptDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentCheckLimitsDocument = exports.AiAgentAuthoringRulesDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.DecideAiAgentApprovalDocument = void 0;
+exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolParameterOutputFormat = exports.ToolParameterFormat = exports.ToolEffect = exports.ToolAvailability = exports.ToolApprovalMode = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentUnbackedClaimAction = exports.AiAgentTranscriptAuthor = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentPromptTextKey = exports.AiAgentProcedureSegmentKind = exports.AiAgentPlatformTextScope = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentKnowledgeFallback = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentBusinessHoursWeekday = exports.AiAgentBusinessHoursStatus = exports.AiAgentBusinessHoursSource = exports.AiAgentBusinessHoursAlert = exports.AiAgentApprovalStatus = exports.AiAgentApprovalRouting = exports.AiAgentApprovalOutcome = exports.AiAgentApprovalDecision = exports.AiAgentAnalysisFailureReason = exports.AiAgentActionClaim = void 0;
+exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentBusinessHoursDocument = exports.AiAgentApprovalQueueAlertsDocument = exports.SetAiAgentBusinessHoursDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentNativeActionsDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = exports.QnaFragmentFragmentDoc = exports.NlpInstanceFragmentDoc = exports.AiAgentTranscriptMessageFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentBusinessHoursFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = exports.AiAgentSpecFragmentDoc = void 0;
+exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = exports.ListQnAInstancesDocument = exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentTranscriptDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentCheckLimitsDocument = exports.AiAgentAuthoringRulesDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.DecideAiAgentApprovalDocument = exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsPageDocument = void 0;
 exports.getSdk = getSdk;
 var AiAgentActionClaim;
 (function (AiAgentActionClaim) {
@@ -206,6 +206,13 @@ var AiAgentPlatformTextScope;
     AiAgentPlatformTextScope["Global"] = "global";
     AiAgentPlatformTextScope["Tenant"] = "tenant";
 })(AiAgentPlatformTextScope || (exports.AiAgentPlatformTextScope = AiAgentPlatformTextScope = {}));
+var AiAgentProcedureSegmentKind;
+(function (AiAgentProcedureSegmentKind) {
+    AiAgentProcedureSegmentKind["Action"] = "action";
+    AiAgentProcedureSegmentKind["Queue"] = "queue";
+    AiAgentProcedureSegmentKind["Text"] = "text";
+    AiAgentProcedureSegmentKind["Variable"] = "variable";
+})(AiAgentProcedureSegmentKind || (exports.AiAgentProcedureSegmentKind = AiAgentProcedureSegmentKind = {}));
 var AiAgentPromptTextKey;
 (function (AiAgentPromptTextKey) {
     AiAgentPromptTextKey["CampaignHeader"] = "campaignHeader";
@@ -491,7 +498,15 @@ exports.AiAgentProcedureFragmentDoc = `
     fragment aiAgentProcedure on AiAgentProcedure {
   id
   name
-  guidanceSteps
+  steps {
+    segments {
+      kind
+      text
+      name
+      toolId
+      approvalQueueId
+    }
+  }
   toolIds
   contingency
   executionAutonomy
@@ -544,6 +559,7 @@ exports.AiAgentToolFragmentDoc = `
     description
     grounding
     format
+    outputFormat
   }
 }
     `;
@@ -851,6 +867,15 @@ exports.ListAiAgentToolsDocument = `
   }
 }
     ${exports.AiAgentToolFragmentDoc}`;
+exports.ListAiAgentNativeActionsDocument = `
+    query listAiAgentNativeActions {
+  listAiAgentNativeActions {
+    toolId
+    name
+    acceptsQueue
+  }
+}
+    `;
 exports.AiAgentUseCaseOverlapDocument = `
     query aiAgentUseCaseOverlap($aiAgentId: ID!) {
   aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {
@@ -1488,6 +1513,9 @@ function getSdk(requester) {
         listAiAgentTools(variables, options) {
             return requester(exports.ListAiAgentToolsDocument, variables, options);
         },
+        listAiAgentNativeActions(variables, options) {
+            return requester(exports.ListAiAgentNativeActionsDocument, variables, options);
+        },
         aiAgentUseCaseOverlap(variables, options) {
             return requester(exports.AiAgentUseCaseOverlapDocument, variables, options);
         },