@droz-js/sdk 0.26.24 → 0.26.26

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@droz-js/sdk",
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  "description": "Droz SDK",
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- "version": "0.26.24",
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+ "version": "0.26.26",
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  "private": false,
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  "repository": {
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  "type": "git",
@@ -26,6 +26,7 @@ declare const DrozChatWs_base: new () => {
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  }>, options?: unknown): Promise<import("./sdks/drozchat").ListMyApprovalQueuesQuery>;
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  listApprovalTasks(variables: import("./sdks/drozchat").Exact<{
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  filter: import("./sdks/drozchat").ApprovalTasksFilterInput;
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+ sortBy?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").ApprovalTaskSort>;
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  page?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").Scalars["Int"]["input"]>;
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  perPage?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").Scalars["Int"]["input"]>;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").ListApprovalTasksQuery>;
package/src/drozchat.d.ts CHANGED
@@ -29,6 +29,7 @@ declare const DrozChat_base: new (options?: import("./client/http").HttpClientOp
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  }>, options?: unknown): Promise<import("./sdks/drozchat").ListMyApprovalQueuesQuery>;
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  listApprovalTasks(variables: import("./sdks/drozchat").Exact<{
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  filter: import("./sdks/drozchat").ApprovalTasksFilterInput;
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+ sortBy?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").ApprovalTaskSort>;
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  page?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").Scalars["Int"]["input"]>;
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  perPage?: import("./sdks/drozchat").InputMaybe<import("./sdks/drozchat").Scalars["Int"]["input"]>;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").ListApprovalTasksQuery>;
@@ -220,6 +220,12 @@ export declare enum ApprovalAlertType {
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  Indeterminate = "INDETERMINATE",
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  NoApproverOnline = "NO_APPROVER_ONLINE"
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  }
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+ export declare enum ApprovalTaskCancellationReason {
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+ ConversationClosed = "CONVERSATION_CLOSED",
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+ HumanHandoff = "HUMAN_HANDOFF",
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+ QueueRemoved = "QUEUE_REMOVED",
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+ RequestUnavailable = "REQUEST_UNAVAILABLE"
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+ }
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  export declare enum ApprovalTaskChangeAction {
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  Created = "CREATED",
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  Removed = "REMOVED",
@@ -262,6 +268,21 @@ export declare enum ApprovalTaskRejectionReason {
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  OutOfPolicy = "OUT_OF_POLICY",
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  SuspectedFraud = "SUSPECTED_FRAUD"
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  }
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+ export declare enum ApprovalTaskRetentionReason {
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+ ProcedureRequiresApproval = "PROCEDURE_REQUIRES_APPROVAL"
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+ }
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+ export declare enum ApprovalTaskSentiment {
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+ Negative = "NEGATIVE",
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+ Neutral = "NEUTRAL",
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+ VeryNegative = "VERY_NEGATIVE"
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+ }
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+ export declare enum ApprovalTaskSort {
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+ ClaimExpiresAtAsc = "CLAIM_EXPIRES_AT_ASC",
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+ ClaimExpiresAtDesc = "CLAIM_EXPIRES_AT_DESC",
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+ ExpiresAtAsc = "EXPIRES_AT_ASC",
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+ ExpiresAtDesc = "EXPIRES_AT_DESC",
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+ UpdatedAtDesc = "UPDATED_AT_DESC"
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+ }
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  export declare enum ApprovalTaskStatus {
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  Assigned = "ASSIGNED",
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  Cancelled = "CANCELLED",
@@ -634,36 +655,48 @@ export type DrozChatApprovalQueue = {
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  export type DrozChatApprovalSummary = {
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  assignedCount: Scalars['Int']['output'];
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  divergentCount: Scalars['Int']['output'];
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+ expiredCount: Scalars['Int']['output'];
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  expiringSoonCount: Scalars['Int']['output'];
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+ finishedCount: Scalars['Int']['output'];
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  manualCheckCount: Scalars['Int']['output'];
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  mineCount: Scalars['Int']['output'];
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+ mineExpiringSoonCount: Scalars['Int']['output'];
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+ onlineApproverCount: Scalars['Int']['output'];
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  openCount: Scalars['Int']['output'];
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+ pendingExpiringSoonCount: Scalars['Int']['output'];
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  };
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  export type DrozChatApprovalTask = {
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  aiAgentId: Scalars['ID']['output'];
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+ aiAgentName?: Maybe<Scalars['String']['output']>;
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  approvalQueueId: Scalars['ID']['output'];
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  args: Scalars['JSONObject']['output'];
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  assignedAt?: Maybe<Scalars['DateTime']['output']>;
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  assigneeId?: Maybe<Scalars['ID']['output']>;
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  assigneeName?: Maybe<Scalars['String']['output']>;
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+ cancellationReason?: Maybe<ApprovalTaskCancellationReason>;
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  channel: ApprovalTaskChannel;
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  claimExpiresAt?: Maybe<Scalars['DateTime']['output']>;
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  consumerActive: Scalars['Boolean']['output'];
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  conversation: DrozChatApprovalTaskConversation;
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  createdAt: Scalars['DateTime']['output'];
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  customerId?: Maybe<Scalars['ID']['output']>;
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+ customerName?: Maybe<Scalars['String']['output']>;
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  decidedAt?: Maybe<Scalars['DateTime']['output']>;
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  decidedById?: Maybe<Scalars['ID']['output']>;
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  decidedByName?: Maybe<Scalars['String']['output']>;
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  decision?: Maybe<ApprovalTaskDecision>;
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  divergent?: Maybe<DrozChatApprovalTaskDivergence>;
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+ executedAt?: Maybe<Scalars['DateTime']['output']>;
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  executionResult?: Maybe<ApprovalTaskExecutionResult>;
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  expiresAt: Scalars['DateTime']['output'];
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  history: Array<DrozChatApprovalTaskEvent>;
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  id: Scalars['ID']['output'];
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  idempotencyKey: Scalars['String']['output'];
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+ number?: Maybe<Scalars['Int']['output']>;
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  rejectionNote?: Maybe<Scalars['String']['output']>;
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  rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
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+ retentionReason?: Maybe<ApprovalTaskRetentionReason>;
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+ sentiment?: Maybe<ApprovalTaskSentiment>;
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  sessionId: Scalars['ID']['output'];
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  status: ApprovalTaskStatus;
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  summary: Scalars['String']['output'];
@@ -690,10 +723,23 @@ export type DrozChatApprovalTaskDivergence = {
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  };
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  export type DrozChatApprovalTaskEvent = {
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  actorId?: Maybe<Scalars['ID']['output']>;
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+ actorName?: Maybe<Scalars['String']['output']>;
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  at: Scalars['DateTime']['output'];
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+ decision?: Maybe<ApprovalTaskDecision>;
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+ params?: Maybe<DrozChatApprovalTaskEventParams>;
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  targetId?: Maybe<Scalars['ID']['output']>;
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+ targetName?: Maybe<Scalars['String']['output']>;
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  type: ApprovalTaskEventType;
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  };
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+ export type DrozChatApprovalTaskEventParams = {
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+ approvalQueueName?: Maybe<Scalars['String']['output']>;
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+ cancellationReason?: Maybe<ApprovalTaskCancellationReason>;
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+ changedFields?: Maybe<Array<Scalars['String']['output']>>;
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+ claimMinutes?: Maybe<Scalars['Int']['output']>;
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+ executionResult?: Maybe<ApprovalTaskExecutionResult>;
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+ rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
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+ summary?: Maybe<Scalars['String']['output']>;
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+ };
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  export type DrozChatApprovalTaskMessage = {
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  role: ApprovalTaskMessageRole;
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  sentAt: Scalars['DateTime']['output'];
@@ -1257,6 +1303,7 @@ export type QueryListApprovalTasksArgs = {
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  filter: ApprovalTasksFilterInput;
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  page?: InputMaybe<Scalars['Int']['input']>;
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  perPage?: InputMaybe<Scalars['Int']['input']>;
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+ sortBy?: InputMaybe<ApprovalTaskSort>;
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  };
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  export type QueryListDrozChatAgentChannelsArgs = {
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  agentId: Scalars['ID']['input'];
@@ -2001,12 +2048,14 @@ export type AgentLogoffMutation = {
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  agentLogoff: AgentPresenceFragment;
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  };
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  export type DrozChatApprovalQueueFragment = Pick<DrozChatApprovalQueue, 'id' | 'name' | 'agentIds' | 'groupIds' | 'depthLimit' | 'fallbackChannelId' | 'procedureNames' | 'procedureCount' | 'deletedAt' | 'createdAt' | 'updatedAt'>;
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- export type DrozChatApprovalTaskFragment = (Pick<DrozChatApprovalTask, 'id' | 'approvalQueueId' | 'idempotencyKey' | 'aiAgentId' | 'sessionId' | 'customerId' | 'channel' | 'toolId' | 'toolName' | 'useCase' | 'args' | 'trusted' | 'untrusted' | 'consumerActive' | 'summary' | 'ticketId' | 'expiresAt' | 'status' | 'assigneeId' | 'assigneeName' | 'assignedAt' | 'claimExpiresAt' | 'decision' | 'rejectionReason' | 'rejectionNote' | 'decidedById' | 'decidedByName' | 'decidedAt' | 'executionResult' | 'createdAt' | 'updatedAt'> & {
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+ export type DrozChatApprovalTaskFragment = (Pick<DrozChatApprovalTask, 'id' | 'number' | 'approvalQueueId' | 'idempotencyKey' | 'aiAgentId' | 'aiAgentName' | 'sessionId' | 'customerId' | 'customerName' | 'sentiment' | 'retentionReason' | 'channel' | 'toolId' | 'toolName' | 'useCase' | 'args' | 'trusted' | 'untrusted' | 'consumerActive' | 'summary' | 'ticketId' | 'expiresAt' | 'status' | 'assigneeId' | 'assigneeName' | 'assignedAt' | 'claimExpiresAt' | 'decision' | 'rejectionReason' | 'rejectionNote' | 'decidedById' | 'decidedByName' | 'decidedAt' | 'executionResult' | 'executedAt' | 'cancellationReason' | 'createdAt' | 'updatedAt'> & {
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  conversation: (Pick<DrozChatApprovalTaskConversation, 'truncated'> & {
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  messages: Array<Pick<DrozChatApprovalTaskMessage, 'role' | 'text' | 'sentAt'>>;
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  });
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  divergent?: Maybe<Pick<DrozChatApprovalTaskDivergence, 'before' | 'after'>>;
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- history: Array<Pick<DrozChatApprovalTaskEvent, 'type' | 'at' | 'actorId' | 'targetId'>>;
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+ history: Array<(Pick<DrozChatApprovalTaskEvent, 'type' | 'at' | 'actorId' | 'actorName' | 'targetId' | 'targetName' | 'decision'> & {
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+ params?: Maybe<Pick<DrozChatApprovalTaskEventParams, 'approvalQueueName' | 'claimMinutes' | 'summary' | 'rejectionReason' | 'cancellationReason' | 'executionResult' | 'changedFields'>>;
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+ })>;
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  });
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  export type ListApprovalQueuesQueryVariables = Exact<{
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  [key: string]: never;
@@ -2028,6 +2077,7 @@ export type ListMyApprovalQueuesQuery = {
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  };
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  export type ListApprovalTasksQueryVariables = Exact<{
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  filter: ApprovalTasksFilterInput;
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+ sortBy?: InputMaybe<ApprovalTaskSort>;
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  page?: InputMaybe<Scalars['Int']['input']>;
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  perPage?: InputMaybe<Scalars['Int']['input']>;
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  }>;
@@ -2046,7 +2096,7 @@ export type GetApprovalSummaryQueryVariables = Exact<{
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  [key: string]: never;
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  }>;
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  export type GetApprovalSummaryQuery = {
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- getApprovalSummary: Pick<DrozChatApprovalSummary, 'openCount' | 'assignedCount' | 'mineCount' | 'expiringSoonCount' | 'divergentCount' | 'manualCheckCount'>;
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+ getApprovalSummary: Pick<DrozChatApprovalSummary, 'openCount' | 'assignedCount' | 'mineCount' | 'expiringSoonCount' | 'pendingExpiringSoonCount' | 'mineExpiringSoonCount' | 'finishedCount' | 'expiredCount' | 'onlineApproverCount' | 'divergentCount' | 'manualCheckCount'>;
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  };
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  export type CreateApprovalQueueMutationVariables = Exact<{
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  input: CreateApprovalQueueInput;
@@ -2946,7 +2996,7 @@ export type DeleteViewMutation = {
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  };
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  export declare const AgentPresenceFragmentDoc = "\n fragment agentPresence on AgentPresence {\n agentId\n status\n since\n}\n ";
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  export declare const DrozChatApprovalQueueFragmentDoc = "\n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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- export declare const DrozChatApprovalTaskFragmentDoc = "\n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
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+ export declare const DrozChatApprovalTaskFragmentDoc = "\n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
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  export declare const BulkCloseRoutineConfigFragmentDoc = "\n fragment bulkCloseRoutineConfig on BulkCloseRoutineConfig {\n id\n enabled\n senderAllowlist\n cutoffDays\n batchSize\n maxTicketsPerRun\n cronExpression\n cronJobId\n createdAt\n updatedAt\n}\n ";
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  export declare const BulkCloseRunFragmentDoc = "\n fragment bulkCloseRun on BulkCloseRun {\n id\n status\n windowStart\n startedAt\n finishedAt\n totals {\n planned\n closed\n alreadyClosed\n errors\n uncreated\n }\n createdAt\n updatedAt\n}\n ";
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  export declare const DrozChatAgentFragmentDoc = "\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
@@ -2985,17 +3035,17 @@ export declare const AgentLogoffDocument = "\n mutation agentLogoff {\n agen
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  export declare const ListApprovalQueuesDocument = "\n query listApprovalQueues {\n listApprovalQueues {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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  export declare const GetApprovalQueueDocument = "\n query getApprovalQueue($id: ID!) {\n getApprovalQueue(id: $id) {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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  export declare const ListMyApprovalQueuesDocument = "\n query listMyApprovalQueues {\n listMyApprovalQueues {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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- export declare const ListApprovalTasksDocument = "\n query listApprovalTasks($filter: ApprovalTasksFilterInput!, $page: Int, $perPage: Int) {\n listApprovalTasks(filter: $filter, page: $page, perPage: $perPage) {\n total\n page\n perPage\n nodes {\n ...drozChatApprovalTask\n }\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
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- export declare const GetApprovalTaskDocument = "\n query getApprovalTask($id: ID!) {\n getApprovalTask(id: $id) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
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- export declare const GetApprovalSummaryDocument = "\n query getApprovalSummary {\n getApprovalSummary {\n openCount\n assignedCount\n mineCount\n expiringSoonCount\n divergentCount\n manualCheckCount\n }\n}\n ";
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+ export declare const ListApprovalTasksDocument = "\n query listApprovalTasks($filter: ApprovalTasksFilterInput!, $sortBy: ApprovalTaskSort, $page: Int, $perPage: Int) {\n listApprovalTasks(\n filter: $filter\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n total\n page\n perPage\n nodes {\n ...drozChatApprovalTask\n }\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
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+ export declare const GetApprovalTaskDocument = "\n query getApprovalTask($id: ID!) {\n getApprovalTask(id: $id) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
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+ export declare const GetApprovalSummaryDocument = "\n query getApprovalSummary {\n getApprovalSummary {\n openCount\n assignedCount\n mineCount\n expiringSoonCount\n pendingExpiringSoonCount\n mineExpiringSoonCount\n finishedCount\n expiredCount\n onlineApproverCount\n divergentCount\n manualCheckCount\n }\n}\n ";
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  export declare const CreateApprovalQueueDocument = "\n mutation createApprovalQueue($input: CreateApprovalQueueInput!) {\n createApprovalQueue(input: $input) {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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  export declare const UpdateApprovalQueueDocument = "\n mutation updateApprovalQueue($input: UpdateApprovalQueueInput!) {\n updateApprovalQueue(input: $input) {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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  export declare const DeleteApprovalQueueDocument = "\n mutation deleteApprovalQueue($input: DeleteApprovalQueueInput!) {\n deleteApprovalQueue(input: $input) {\n ...drozChatApprovalQueue\n }\n}\n \n fragment drozChatApprovalQueue on DrozChatApprovalQueue {\n id\n name\n agentIds\n groupIds\n depthLimit\n fallbackChannelId\n procedureNames\n procedureCount\n deletedAt\n createdAt\n updatedAt\n}\n ";
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- export declare const ClaimApprovalTaskDocument = "\n mutation claimApprovalTask($input: ClaimApprovalTaskInput!) {\n claimApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
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- export declare const ReleaseApprovalTaskDocument = "\n mutation releaseApprovalTask($input: ReleaseApprovalTaskInput!) {\n releaseApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
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- export declare const AssignApprovalTaskDocument = "\n mutation assignApprovalTask($input: AssignApprovalTaskInput!) {\n assignApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
2997
- export declare const DecideApprovalTaskDocument = "\n mutation decideApprovalTask($input: DecideApprovalTaskInput!) {\n decideApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
2998
- export declare const OnApprovalTaskChangeDocument = "\n subscription onApprovalTaskChange {\n onApprovalTaskChange {\n action\n taskId\n task {\n ...drozChatApprovalTask\n }\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n approvalQueueId\n idempotencyKey\n aiAgentId\n sessionId\n customerId\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n history {\n type\n at\n actorId\n targetId\n }\n createdAt\n updatedAt\n}\n ";
3044
+ export declare const ClaimApprovalTaskDocument = "\n mutation claimApprovalTask($input: ClaimApprovalTaskInput!) {\n claimApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
3045
+ export declare const ReleaseApprovalTaskDocument = "\n mutation releaseApprovalTask($input: ReleaseApprovalTaskInput!) {\n releaseApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
3046
+ export declare const AssignApprovalTaskDocument = "\n mutation assignApprovalTask($input: AssignApprovalTaskInput!) {\n assignApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
3047
+ export declare const DecideApprovalTaskDocument = "\n mutation decideApprovalTask($input: DecideApprovalTaskInput!) {\n decideApprovalTask(input: $input) {\n ...drozChatApprovalTask\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
3048
+ export declare const OnApprovalTaskChangeDocument = "\n subscription onApprovalTaskChange {\n onApprovalTaskChange {\n action\n taskId\n task {\n ...drozChatApprovalTask\n }\n }\n}\n \n fragment drozChatApprovalTask on DrozChatApprovalTask {\n id\n number\n approvalQueueId\n idempotencyKey\n aiAgentId\n aiAgentName\n sessionId\n customerId\n customerName\n sentiment\n retentionReason\n channel\n toolId\n toolName\n useCase\n args\n trusted\n untrusted\n consumerActive\n summary\n conversation {\n truncated\n messages {\n role\n text\n sentAt\n }\n }\n ticketId\n expiresAt\n status\n assigneeId\n assigneeName\n assignedAt\n claimExpiresAt\n decision\n rejectionReason\n rejectionNote\n decidedById\n decidedByName\n decidedAt\n divergent {\n before\n after\n }\n executionResult\n executedAt\n cancellationReason\n history {\n type\n at\n actorId\n actorName\n targetId\n targetName\n decision\n params {\n approvalQueueName\n claimMinutes\n summary\n rejectionReason\n cancellationReason\n executionResult\n changedFields\n }\n }\n createdAt\n updatedAt\n}\n ";
2999
3049
  export declare const OnApprovalAlertDocument = "\n subscription onApprovalAlert {\n onApprovalAlert {\n type\n approvalQueueId\n taskId\n raisedAt\n }\n}\n ";
3000
3050
  export declare const GenerateAnalyticsTokenDocument = "\n mutation generateAnalyticsToken {\n generateAnalyticsToken {\n token\n }\n}\n ";
3001
3051
  export declare const GetBulkCloseRoutineConfigDocument = "\n query getBulkCloseRoutineConfig {\n getBulkCloseRoutineConfig {\n ...bulkCloseRoutineConfig\n }\n}\n \n fragment bulkCloseRoutineConfig on BulkCloseRoutineConfig {\n id\n enabled\n senderAllowlist\n cutoffDays\n batchSize\n maxTicketsPerRun\n cronExpression\n cronJobId\n createdAt\n updatedAt\n}\n ";
@@ -1,10 +1,10 @@
1
1
  "use strict";
2
2
  /* istanbul ignore file */
3
3
  Object.defineProperty(exports, "__esModule", { value: true });
4
- exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.DrozChatApprovalTaskFragmentDoc = exports.DrozChatApprovalQueueFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.BusinessHoursWeekday = exports.ApprovalTaskTab = exports.ApprovalTaskStatus = exports.ApprovalTaskRejectionReason = exports.ApprovalTaskMessageRole = exports.ApprovalTaskExecutionResult = exports.ApprovalTaskEventType = exports.ApprovalTaskDecision = exports.ApprovalTaskChannel = exports.ApprovalTaskChangeAction = exports.ApprovalAlertType = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
5
- exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.OnApprovalAlertDocument = exports.OnApprovalTaskChangeDocument = exports.DecideApprovalTaskDocument = exports.AssignApprovalTaskDocument = exports.ReleaseApprovalTaskDocument = exports.ClaimApprovalTaskDocument = exports.DeleteApprovalQueueDocument = exports.UpdateApprovalQueueDocument = exports.CreateApprovalQueueDocument = exports.GetApprovalSummaryDocument = exports.GetApprovalTaskDocument = exports.ListApprovalTasksDocument = exports.ListMyApprovalQueuesDocument = exports.GetApprovalQueueDocument = exports.ListApprovalQueuesDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = void 0;
6
- exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = void 0;
7
- exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = void 0;
4
+ exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.DrozChatApprovalTaskFragmentDoc = exports.DrozChatApprovalQueueFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.BusinessHoursWeekday = exports.ApprovalTaskTab = exports.ApprovalTaskStatus = exports.ApprovalTaskSort = exports.ApprovalTaskSentiment = exports.ApprovalTaskRetentionReason = exports.ApprovalTaskRejectionReason = exports.ApprovalTaskMessageRole = exports.ApprovalTaskExecutionResult = exports.ApprovalTaskEventType = exports.ApprovalTaskDecision = exports.ApprovalTaskChannel = exports.ApprovalTaskChangeAction = exports.ApprovalTaskCancellationReason = exports.ApprovalAlertType = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
5
+ exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.OnApprovalAlertDocument = exports.OnApprovalTaskChangeDocument = exports.DecideApprovalTaskDocument = exports.AssignApprovalTaskDocument = exports.ReleaseApprovalTaskDocument = exports.ClaimApprovalTaskDocument = exports.DeleteApprovalQueueDocument = exports.UpdateApprovalQueueDocument = exports.CreateApprovalQueueDocument = exports.GetApprovalSummaryDocument = exports.GetApprovalTaskDocument = exports.ListApprovalTasksDocument = exports.ListMyApprovalQueuesDocument = exports.GetApprovalQueueDocument = exports.ListApprovalQueuesDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = void 0;
6
+ exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = void 0;
7
+ exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = void 0;
8
8
  exports.getSdk = getSdk;
9
9
  var ActiveDispatchConnector;
10
10
  (function (ActiveDispatchConnector) {
@@ -32,6 +32,13 @@ var ApprovalAlertType;
32
32
  ApprovalAlertType["Indeterminate"] = "INDETERMINATE";
33
33
  ApprovalAlertType["NoApproverOnline"] = "NO_APPROVER_ONLINE";
34
34
  })(ApprovalAlertType || (exports.ApprovalAlertType = ApprovalAlertType = {}));
35
+ var ApprovalTaskCancellationReason;
36
+ (function (ApprovalTaskCancellationReason) {
37
+ ApprovalTaskCancellationReason["ConversationClosed"] = "CONVERSATION_CLOSED";
38
+ ApprovalTaskCancellationReason["HumanHandoff"] = "HUMAN_HANDOFF";
39
+ ApprovalTaskCancellationReason["QueueRemoved"] = "QUEUE_REMOVED";
40
+ ApprovalTaskCancellationReason["RequestUnavailable"] = "REQUEST_UNAVAILABLE";
41
+ })(ApprovalTaskCancellationReason || (exports.ApprovalTaskCancellationReason = ApprovalTaskCancellationReason = {}));
35
42
  var ApprovalTaskChangeAction;
36
43
  (function (ApprovalTaskChangeAction) {
37
44
  ApprovalTaskChangeAction["Created"] = "CREATED";
@@ -81,6 +88,24 @@ var ApprovalTaskRejectionReason;
81
88
  ApprovalTaskRejectionReason["OutOfPolicy"] = "OUT_OF_POLICY";
82
89
  ApprovalTaskRejectionReason["SuspectedFraud"] = "SUSPECTED_FRAUD";
83
90
  })(ApprovalTaskRejectionReason || (exports.ApprovalTaskRejectionReason = ApprovalTaskRejectionReason = {}));
91
+ var ApprovalTaskRetentionReason;
92
+ (function (ApprovalTaskRetentionReason) {
93
+ ApprovalTaskRetentionReason["ProcedureRequiresApproval"] = "PROCEDURE_REQUIRES_APPROVAL";
94
+ })(ApprovalTaskRetentionReason || (exports.ApprovalTaskRetentionReason = ApprovalTaskRetentionReason = {}));
95
+ var ApprovalTaskSentiment;
96
+ (function (ApprovalTaskSentiment) {
97
+ ApprovalTaskSentiment["Negative"] = "NEGATIVE";
98
+ ApprovalTaskSentiment["Neutral"] = "NEUTRAL";
99
+ ApprovalTaskSentiment["VeryNegative"] = "VERY_NEGATIVE";
100
+ })(ApprovalTaskSentiment || (exports.ApprovalTaskSentiment = ApprovalTaskSentiment = {}));
101
+ var ApprovalTaskSort;
102
+ (function (ApprovalTaskSort) {
103
+ ApprovalTaskSort["ClaimExpiresAtAsc"] = "CLAIM_EXPIRES_AT_ASC";
104
+ ApprovalTaskSort["ClaimExpiresAtDesc"] = "CLAIM_EXPIRES_AT_DESC";
105
+ ApprovalTaskSort["ExpiresAtAsc"] = "EXPIRES_AT_ASC";
106
+ ApprovalTaskSort["ExpiresAtDesc"] = "EXPIRES_AT_DESC";
107
+ ApprovalTaskSort["UpdatedAtDesc"] = "UPDATED_AT_DESC";
108
+ })(ApprovalTaskSort || (exports.ApprovalTaskSort = ApprovalTaskSort = {}));
84
109
  var ApprovalTaskStatus;
85
110
  (function (ApprovalTaskStatus) {
86
111
  ApprovalTaskStatus["Assigned"] = "ASSIGNED";
@@ -307,11 +332,16 @@ exports.DrozChatApprovalQueueFragmentDoc = `
307
332
  exports.DrozChatApprovalTaskFragmentDoc = `
308
333
  fragment drozChatApprovalTask on DrozChatApprovalTask {
309
334
  id
335
+ number
310
336
  approvalQueueId
311
337
  idempotencyKey
312
338
  aiAgentId
339
+ aiAgentName
313
340
  sessionId
314
341
  customerId
342
+ customerName
343
+ sentiment
344
+ retentionReason
315
345
  channel
316
346
  toolId
317
347
  toolName
@@ -347,11 +377,25 @@ exports.DrozChatApprovalTaskFragmentDoc = `
347
377
  after
348
378
  }
349
379
  executionResult
380
+ executedAt
381
+ cancellationReason
350
382
  history {
351
383
  type
352
384
  at
353
385
  actorId
386
+ actorName
354
387
  targetId
388
+ targetName
389
+ decision
390
+ params {
391
+ approvalQueueName
392
+ claimMinutes
393
+ summary
394
+ rejectionReason
395
+ cancellationReason
396
+ executionResult
397
+ changedFields
398
+ }
355
399
  }
356
400
  createdAt
357
401
  updatedAt
@@ -1127,8 +1171,13 @@ exports.ListMyApprovalQueuesDocument = `
1127
1171
  }
1128
1172
  ${exports.DrozChatApprovalQueueFragmentDoc}`;
1129
1173
  exports.ListApprovalTasksDocument = `
1130
- query listApprovalTasks($filter: ApprovalTasksFilterInput!, $page: Int, $perPage: Int) {
1131
- listApprovalTasks(filter: $filter, page: $page, perPage: $perPage) {
1174
+ query listApprovalTasks($filter: ApprovalTasksFilterInput!, $sortBy: ApprovalTaskSort, $page: Int, $perPage: Int) {
1175
+ listApprovalTasks(
1176
+ filter: $filter
1177
+ sortBy: $sortBy
1178
+ page: $page
1179
+ perPage: $perPage
1180
+ ) {
1132
1181
  total
1133
1182
  page
1134
1183
  perPage
@@ -1152,6 +1201,11 @@ exports.GetApprovalSummaryDocument = `
1152
1201
  assignedCount
1153
1202
  mineCount
1154
1203
  expiringSoonCount
1204
+ pendingExpiringSoonCount
1205
+ mineExpiringSoonCount
1206
+ finishedCount
1207
+ expiredCount
1208
+ onlineApproverCount
1155
1209
  divergentCount
1156
1210
  manualCheckCount
1157
1211
  }