@droz-js/sdk 0.26.19 → 0.26.22

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -212,79 +212,6 @@ export declare enum AppInstanceStatus {
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  Failing = "Failing",
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  Inactive = "Inactive"
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  }
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- export declare enum ApprovalAlertType {
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- ApprovalQueueOverLimit = "APPROVAL_QUEUE_OVER_LIMIT",
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- Expired = "EXPIRED",
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- ExpiringSoon = "EXPIRING_SOON",
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- FallbackChannelMissing = "FALLBACK_CHANNEL_MISSING",
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- Indeterminate = "INDETERMINATE",
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- NoApproverOnline = "NO_APPROVER_ONLINE"
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- }
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- export declare enum ApprovalTaskChangeAction {
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- Created = "CREATED",
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- Removed = "REMOVED",
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- Updated = "UPDATED"
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- }
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- export declare enum ApprovalTaskChannel {
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- Other = "OTHER",
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- Web = "WEB",
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- Whatsapp = "WHATSAPP"
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- }
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- export declare enum ApprovalTaskDecision {
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- Approved = "APPROVED",
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- Rejected = "REJECTED"
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- }
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- export declare enum ApprovalTaskEventType {
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- Assigned = "ASSIGNED",
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- Cancelled = "CANCELLED",
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- Claimed = "CLAIMED",
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- ClaimExpired = "CLAIM_EXPIRED",
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- Created = "CREATED",
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- Decided = "DECIDED",
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- DivergenceFound = "DIVERGENCE_FOUND",
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- ExecutionReported = "EXECUTION_REPORTED",
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- Expired = "EXPIRED",
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- Released = "RELEASED"
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- }
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- export declare enum ApprovalTaskExecutionResult {
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- Executed = "EXECUTED",
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- Failed = "FAILED",
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- Indeterminate = "INDETERMINATE",
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- NotExecuted = "NOT_EXECUTED"
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- }
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- export declare enum ApprovalTaskMessageRole {
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- AiAgent = "AI_AGENT",
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- Customer = "CUSTOMER"
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- }
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- export declare enum ApprovalTaskRejectionReason {
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- DataMismatch = "DATA_MISMATCH",
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- Other = "OTHER",
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- OutOfPolicy = "OUT_OF_POLICY",
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- SuspectedFraud = "SUSPECTED_FRAUD"
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- }
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- export declare enum ApprovalTaskStatus {
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- Assigned = "ASSIGNED",
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- Cancelled = "CANCELLED",
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- Decided = "DECIDED",
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- Expired = "EXPIRED",
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- Open = "OPEN"
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- }
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- export declare enum ApprovalTaskTab {
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- All = "ALL",
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- Finished = "FINISHED",
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- ManualCheck = "MANUAL_CHECK",
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- Mine = "MINE",
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- Pending = "PENDING"
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- }
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- export type ApprovalTasksFilterInput = {
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- approvalQueueId?: InputMaybe<Scalars['ID']['input']>;
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- search?: InputMaybe<Scalars['String']['input']>;
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- tab: ApprovalTaskTab;
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- };
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- export type AssignApprovalTaskInput = {
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- assigneeId: Scalars['ID']['input'];
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- id: Scalars['ID']['input'];
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- };
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  export type AssignTicketInput = {
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  assigneeId: Scalars['ID']['input'];
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  channelId?: InputMaybe<Scalars['ID']['input']>;
@@ -335,24 +262,6 @@ export type BulkCloseRunsConnection = {
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  nodes: Array<BulkCloseRun>;
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  pageInfo: PageInfo;
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  };
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- export type BusinessHoursDayInput = {
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- enabled: Scalars['Boolean']['input'];
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- slots: Array<BusinessHoursSlotInput>;
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- weekday: BusinessHoursWeekday;
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- };
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- export type BusinessHoursSlotInput = {
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- end: Scalars['String']['input'];
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- start: Scalars['String']['input'];
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- };
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- export declare enum BusinessHoursWeekday {
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- Friday = "FRIDAY",
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- Monday = "MONDAY",
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- Saturday = "SATURDAY",
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- Sunday = "SUNDAY",
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- Thursday = "THURSDAY",
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- Tuesday = "TUESDAY",
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- Wednesday = "WEDNESDAY"
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- }
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  export declare enum Can {
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  Manage = "manage",
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  Read = "read",
@@ -391,9 +300,6 @@ export type ChatActions = {
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  canUnassign: Scalars['Boolean']['output'];
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  canUpdateTags: Scalars['Boolean']['output'];
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  };
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- export type ClaimApprovalTaskInput = {
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- id: Scalars['ID']['input'];
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- };
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  export type ClearCustomFieldValueInput = {
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  fieldId: Scalars['ID']['input'];
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  ticketId: Scalars['ID']['input'];
@@ -404,13 +310,6 @@ export type CloneViewInput = {
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  export type CloseTicketInput = {
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  ticketId: Scalars['ID']['input'];
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  };
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- export type CreateApprovalQueueInput = {
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- agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
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- depthLimit: Scalars['Int']['input'];
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- fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
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- groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
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- name: Scalars['String']['input'];
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- };
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  export type CreateBulkCloseRoutineConfigInput = {
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  batchSize: Scalars['Int']['input'];
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  cronExpression: Scalars['String']['input'];
@@ -562,15 +461,6 @@ export type CustomerSearchResultsFacetValue = {
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  customer?: Maybe<DrozChatCustomer>;
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  value: Scalars['String']['output'];
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  };
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- export type DecideApprovalTaskInput = {
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- decision: ApprovalTaskDecision;
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- id: Scalars['ID']['input'];
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- rejectionNote?: InputMaybe<Scalars['String']['input']>;
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- rejectionReason?: InputMaybe<ApprovalTaskRejectionReason>;
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- };
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- export type DeleteApprovalQueueInput = {
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- id: Scalars['ID']['input'];
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- };
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  export type DeleteCustomerNoteInput = {
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  customerId: Scalars['String']['input'];
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  id: Scalars['String']['input'];
@@ -612,112 +502,6 @@ export type DrozChatAgentGroup = {
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  name: Scalars['String']['output'];
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  updatedAt: Scalars['DateTime']['output'];
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  };
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- export type DrozChatApprovalAlert = {
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- approvalQueueId: Scalars['ID']['output'];
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- raisedAt: Scalars['DateTime']['output'];
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- taskId?: Maybe<Scalars['ID']['output']>;
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- type: ApprovalAlertType;
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- };
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- export type DrozChatApprovalQueue = {
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- agentIds?: Maybe<Array<Scalars['ID']['output']>>;
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- createdAt: Scalars['DateTime']['output'];
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- deletedAt?: Maybe<Scalars['DateTime']['output']>;
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- depthLimit: Scalars['Int']['output'];
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- fallbackChannelId?: Maybe<Scalars['ID']['output']>;
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- groupIds?: Maybe<Array<Scalars['ID']['output']>>;
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- id: Scalars['ID']['output'];
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- name: Scalars['String']['output'];
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- procedureCount: Scalars['Int']['output'];
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- procedureNames: Array<Scalars['String']['output']>;
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- updatedAt: Scalars['DateTime']['output'];
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- };
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- export type DrozChatApprovalSummary = {
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- assignedCount: Scalars['Int']['output'];
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- divergentCount: Scalars['Int']['output'];
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- expiringSoonCount: Scalars['Int']['output'];
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- manualCheckCount: Scalars['Int']['output'];
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- mineCount: Scalars['Int']['output'];
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- openCount: Scalars['Int']['output'];
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- };
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- export type DrozChatApprovalTask = {
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- aiAgentId: Scalars['ID']['output'];
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- approvalQueueId: Scalars['ID']['output'];
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- args: Scalars['JSONObject']['output'];
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- assignedAt?: Maybe<Scalars['DateTime']['output']>;
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- assigneeId?: Maybe<Scalars['ID']['output']>;
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- assigneeName?: Maybe<Scalars['String']['output']>;
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- channel: ApprovalTaskChannel;
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- claimExpiresAt?: Maybe<Scalars['DateTime']['output']>;
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- consumerActive: Scalars['Boolean']['output'];
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- conversation: DrozChatApprovalTaskConversation;
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- createdAt: Scalars['DateTime']['output'];
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- customerId?: Maybe<Scalars['ID']['output']>;
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- decidedAt?: Maybe<Scalars['DateTime']['output']>;
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- decidedById?: Maybe<Scalars['ID']['output']>;
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- decidedByName?: Maybe<Scalars['String']['output']>;
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- decision?: Maybe<ApprovalTaskDecision>;
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- divergent?: Maybe<DrozChatApprovalTaskDivergence>;
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- executionResult?: Maybe<ApprovalTaskExecutionResult>;
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- expiresAt: Scalars['DateTime']['output'];
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- history: Array<DrozChatApprovalTaskEvent>;
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- id: Scalars['ID']['output'];
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- idempotencyKey: Scalars['String']['output'];
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- rejectionNote?: Maybe<Scalars['String']['output']>;
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- rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
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- sessionId: Scalars['ID']['output'];
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- status: ApprovalTaskStatus;
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- summary: Scalars['String']['output'];
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- ticketId?: Maybe<Scalars['ID']['output']>;
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- toolId: Scalars['String']['output'];
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- toolName: Scalars['String']['output'];
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- trusted: Scalars['JSONObject']['output'];
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- untrusted: Scalars['JSONObject']['output'];
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- updatedAt: Scalars['DateTime']['output'];
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- useCase: Scalars['String']['output'];
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- };
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- export type DrozChatApprovalTaskChange = {
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- action: ApprovalTaskChangeAction;
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- task: DrozChatApprovalTask;
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- };
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- export type DrozChatApprovalTaskConversation = {
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- messages: Array<DrozChatApprovalTaskMessage>;
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- truncated: Scalars['Boolean']['output'];
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- };
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- export type DrozChatApprovalTaskDivergence = {
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- after: Scalars['JSONObject']['output'];
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- before: Scalars['JSONObject']['output'];
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- };
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- export type DrozChatApprovalTaskEvent = {
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- actorId?: Maybe<Scalars['ID']['output']>;
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- at: Scalars['DateTime']['output'];
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- targetId?: Maybe<Scalars['ID']['output']>;
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- type: ApprovalTaskEventType;
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- };
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- export type DrozChatApprovalTaskMessage = {
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- role: ApprovalTaskMessageRole;
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- sentAt: Scalars['DateTime']['output'];
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- text: Scalars['String']['output'];
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- };
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- export type DrozChatApprovalTasksPage = {
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- nodes: Array<DrozChatApprovalTask>;
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- page: Scalars['Int']['output'];
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- perPage: Scalars['Int']['output'];
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- total: Scalars['Int']['output'];
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- };
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- export type DrozChatBusinessHours = {
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- createdAt: Scalars['DateTime']['output'];
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- days: Array<DrozChatBusinessHoursDay>;
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- updatedAt: Scalars['DateTime']['output'];
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- };
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- export type DrozChatBusinessHoursDay = {
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- enabled: Scalars['Boolean']['output'];
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- slots: Array<DrozChatBusinessHoursSlot>;
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- weekday: BusinessHoursWeekday;
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- };
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- export type DrozChatBusinessHoursSlot = {
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- end: Scalars['String']['output'];
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- start: Scalars['String']['output'];
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- };
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  export type DrozChatChannel = {
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  agentIds?: Maybe<Array<Scalars['ID']['output']>>;
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  createdAt: Scalars['DateTime']['output'];
@@ -872,15 +656,12 @@ export type Mutation = {
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  addTagsToTicket: Ticket;
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  agentHeartbeat: AgentPresence;
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  agentLogoff: AgentPresence;
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- assignApprovalTask: DrozChatApprovalTask;
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  assignTicket: Ticket;
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  assignTicketMyself: Ticket;
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- claimApprovalTask: DrozChatApprovalTask;
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  clearCustomFieldValue: Ticket;
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  clearMaxSimultaneousAttendances?: Maybe<GlobalConfiguration>;
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  cloneView: View;
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  closeTicket: Ticket;
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- createApprovalQueue: DrozChatApprovalQueue;
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  createBulkCloseRoutineConfig: BulkCloseRoutineConfig;
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  createCustomField: CustomField;
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  createDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -894,8 +675,6 @@ export type Mutation = {
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  createTicketMessageForStorage: TicketMessage;
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  createTrigger: Trigger;
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  createView: View;
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- decideApprovalTask: DrozChatApprovalTask;
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- deleteApprovalQueue: DrozChatApprovalQueue;
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  deleteBulkCloseRoutineConfig: Scalars['Boolean']['output'];
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  deleteCustomField: Scalars['Boolean']['output'];
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  deleteNote: CustomerNote;
@@ -916,7 +695,6 @@ export type Mutation = {
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  /** Announce the current agent left the ticket (call on close/unmount). */
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  leaveTicketPresence: TicketPresence;
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  markTicketMessagesAsRead?: Maybe<Scalars['Void']['output']>;
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- releaseApprovalTask: DrozChatApprovalTask;
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  removeDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
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  removeDrozChatChannelAgent?: Maybe<DrozChatChannel>;
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  removeDrozChatChannelGroup?: Maybe<DrozChatChannel>;
@@ -924,11 +702,9 @@ export type Mutation = {
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  reorderCustomFields: Array<CustomField>;
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  reorderTriggersByEventType: Array<Trigger>;
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  setCustomFieldValue: Ticket;
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- setDrozChatBusinessHours: DrozChatBusinessHours;
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  setMaxSimultaneousAttendances: GlobalConfiguration;
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  transferTicketToChannel: Ticket;
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  unassignTicket: Ticket;
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- updateApprovalQueue: DrozChatApprovalQueue;
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  updateBulkCloseRoutineConfig: BulkCloseRoutineConfig;
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  updateCustomField: CustomField;
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  updateDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -956,18 +732,12 @@ export type MutationAddDrozChatChannelGroupArgs = {
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  export type MutationAddTagsToTicketArgs = {
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  input: AddTagsToTicketInput;
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  };
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- export type MutationAssignApprovalTaskArgs = {
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- input: AssignApprovalTaskInput;
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- };
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  export type MutationAssignTicketArgs = {
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  input: AssignTicketInput;
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  };
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  export type MutationAssignTicketMyselfArgs = {
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  input: AssignTicketMyselfInput;
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  };
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- export type MutationClaimApprovalTaskArgs = {
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- input: ClaimApprovalTaskInput;
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- };
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  export type MutationClearCustomFieldValueArgs = {
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  input: ClearCustomFieldValueInput;
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  };
@@ -977,9 +747,6 @@ export type MutationCloneViewArgs = {
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  export type MutationCloseTicketArgs = {
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  input: CloseTicketInput;
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  };
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- export type MutationCreateApprovalQueueArgs = {
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- input: CreateApprovalQueueInput;
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- };
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  export type MutationCreateBulkCloseRoutineConfigArgs = {
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  input: CreateBulkCloseRoutineConfigInput;
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  };
@@ -1019,12 +786,6 @@ export type MutationCreateTriggerArgs = {
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  export type MutationCreateViewArgs = {
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  input: CreateViewInput;
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  };
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- export type MutationDecideApprovalTaskArgs = {
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- input: DecideApprovalTaskInput;
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- };
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- export type MutationDeleteApprovalQueueArgs = {
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- input: DeleteApprovalQueueInput;
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- };
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  export type MutationDeleteCustomFieldArgs = {
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  id: Scalars['ID']['input'];
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  };
@@ -1064,9 +825,6 @@ export type MutationLeaveTicketPresenceArgs = {
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  export type MutationMarkTicketMessagesAsReadArgs = {
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  input: MarkTicketMessagesAsReadInput;
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  };
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- export type MutationReleaseApprovalTaskArgs = {
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- input: ReleaseApprovalTaskInput;
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- };
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  export type MutationRemoveDrozChatAgentGroupArgs = {
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  input: RemoveDrozChatAgentGroupInput;
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  };
@@ -1088,9 +846,6 @@ export type MutationReorderTriggersByEventTypeArgs = {
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  export type MutationSetCustomFieldValueArgs = {
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  input: SetCustomFieldValueInput;
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  };
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- export type MutationSetDrozChatBusinessHoursArgs = {
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- input: SetBusinessHoursInput;
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- };
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  export type MutationSetMaxSimultaneousAttendancesArgs = {
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  input: SetMaxSimultaneousAttendancesInput;
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  };
@@ -1100,9 +855,6 @@ export type MutationTransferTicketToChannelArgs = {
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  export type MutationUnassignTicketArgs = {
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  input: UnassignTicketInput;
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  };
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- export type MutationUpdateApprovalQueueArgs = {
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- input: UpdateApprovalQueueInput;
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- };
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  export type MutationUpdateBulkCloseRoutineConfigArgs = {
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  input: UpdateBulkCloseRoutineConfigInput;
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  };
@@ -1168,14 +920,10 @@ export type Query = {
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  app?: Maybe<Scalars['DRN']['output']>;
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  assertChatActions: ChatActions;
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  customFieldValuesForTicket: Array<TicketCustomFieldValue>;
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- getApprovalQueue?: Maybe<DrozChatApprovalQueue>;
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- getApprovalSummary: DrozChatApprovalSummary;
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- getApprovalTask?: Maybe<DrozChatApprovalTask>;
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  getBulkCloseRoutineConfig?: Maybe<BulkCloseRoutineConfig>;
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  getBulkCloseRuns: BulkCloseRunsConnection;
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  getCustomField?: Maybe<CustomField>;
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  getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
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- getDrozChatBusinessHours?: Maybe<DrozChatBusinessHours>;
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  getDrozChatChannel?: Maybe<DrozChatChannel>;
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  getGlobalConfiguration?: Maybe<GlobalConfiguration>;
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  getHttpEndpoint?: Maybe<Scalars['String']['output']>;
@@ -1184,14 +932,11 @@ export type Query = {
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  getTrigger?: Maybe<Trigger>;
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  getView?: Maybe<View>;
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  getWsEndpoint?: Maybe<Scalars['String']['output']>;
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- listApprovalQueues: Array<DrozChatApprovalQueue>;
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- listApprovalTasks: DrozChatApprovalTasksPage;
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  listCustomFields: Array<CustomField>;
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  listDrozChatAgentChannels: Array<DrozChatChannel>;
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  listDrozChatAgentGroups: Array<DrozChatAgentGroup>;
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  listDrozChatChannels: Array<DrozChatChannel>;
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  listDrozChatGroups: Array<DrozChatAgentGroup>;
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- listMyApprovalQueues: Array<DrozChatApprovalQueue>;
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  listNotes: CustomerNotesConnection;
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  listQuickAnswers: QuickAnswersConnection;
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  listTags: TicketTagsConnection;
@@ -1225,12 +970,6 @@ export type QueryAssertChatActionsArgs = {
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  export type QueryCustomFieldValuesForTicketArgs = {
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  ticketId: Scalars['ID']['input'];
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  };
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- export type QueryGetApprovalQueueArgs = {
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- id: Scalars['ID']['input'];
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- };
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- export type QueryGetApprovalTaskArgs = {
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- id: Scalars['ID']['input'];
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- };
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  export type QueryGetBulkCloseRunsArgs = {
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  next?: InputMaybe<Scalars['Base64']['input']>;
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  };
@@ -1252,11 +991,6 @@ export type QueryGetTriggerArgs = {
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  export type QueryGetViewArgs = {
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  id: Scalars['ID']['input'];
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  };
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- export type QueryListApprovalTasksArgs = {
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- filter: ApprovalTasksFilterInput;
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- page?: InputMaybe<Scalars['Int']['input']>;
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- perPage?: InputMaybe<Scalars['Int']['input']>;
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- };
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  export type QueryListDrozChatAgentChannelsArgs = {
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  agentId: Scalars['ID']['input'];
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  };
@@ -1347,9 +1081,6 @@ export declare enum QuickAnswersSortBy {
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  UpdatedAtAsc = "updatedAt_asc",
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  UpdatedAtDesc = "updatedAt_desc"
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  }
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- export type ReleaseApprovalTaskInput = {
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- id: Scalars['ID']['input'];
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- };
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  export type RemoveDrozChatAgentGroupInput = {
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  agentId: Scalars['ID']['input'];
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  id: Scalars['ID']['input'];
@@ -1394,9 +1125,6 @@ export type SearchResultsStats = {
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  searchTime: Scalars['Float']['output'];
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  totalPages: Scalars['Float']['output'];
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  };
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- export type SetBusinessHoursInput = {
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- days: Array<BusinessHoursDayInput>;
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- };
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  export type SetCustomFieldValueInput = {
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  fieldId: Scalars['ID']['input'];
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  ticketId: Scalars['ID']['input'];
@@ -1432,8 +1160,6 @@ export type StringMatcherInput = {
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  ne?: InputMaybe<Scalars['String']['input']>;
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  };
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  export type Subscription = {
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- onApprovalAlert: DrozChatApprovalAlert;
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- onApprovalTaskChange: DrozChatApprovalTaskChange;
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  onMessageByStateMine: TicketMessageSubscription;
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  /**
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  * Mudança de um ticket relevante para o painel de monitoramento, como delta enxuto. Entregue a
@@ -1858,14 +1584,9 @@ export declare enum Typenames {
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  AgentGroup = "AgentGroup",
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  AgentPresence = "AgentPresence",
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  Any = "Any",
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- ApprovalQueues = "ApprovalQueues",
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- ApprovalSessionLocks = "ApprovalSessionLocks",
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- ApprovalTaskKeys = "ApprovalTaskKeys",
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- ApprovalTasks = "ApprovalTasks",
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  BulkCloseBatches = "BulkCloseBatches",
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  BulkCloseRoutineConfig = "BulkCloseRoutineConfig",
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  BulkCloseRuns = "BulkCloseRuns",
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- BusinessHours = "BusinessHours",
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  ChannelLastAssignee = "ChannelLastAssignee",
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  ChannelTriggerExecutions = "ChannelTriggerExecutions",
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  Channels = "Channels",
@@ -1891,14 +1612,6 @@ export declare enum Typenames {
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  export type UnassignTicketInput = {
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  ticketId: Scalars['ID']['input'];
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  };
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- export type UpdateApprovalQueueInput = {
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- agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
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- depthLimit?: InputMaybe<Scalars['Int']['input']>;
1897
- fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
1898
- groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
1899
- id: Scalars['ID']['input'];
1900
- name?: InputMaybe<Scalars['String']['input']>;
1901
- };
1902
1615
  export type UpdateBulkCloseRoutineConfigInput = {
1903
1616
  batchSize?: InputMaybe<Scalars['Int']['input']>;
1904
1617
  cronExpression?: InputMaybe<Scalars['String']['input']>;
@@ -1,10 +1,10 @@
1
1
  "use strict";
2
2
  /* istanbul ignore file */
3
3
  Object.defineProperty(exports, "__esModule", { value: true });
4
- exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.BusinessHoursWeekday = exports.ApprovalTaskTab = exports.ApprovalTaskStatus = exports.ApprovalTaskRejectionReason = exports.ApprovalTaskMessageRole = exports.ApprovalTaskExecutionResult = exports.ApprovalTaskEventType = exports.ApprovalTaskDecision = exports.ApprovalTaskChannel = exports.ApprovalTaskChangeAction = exports.ApprovalAlertType = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
5
- exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = void 0;
6
- exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = void 0;
7
- exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = void 0;
4
+ exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
5
+ exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = void 0;
6
+ exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = void 0;
7
+ exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = void 0;
8
8
  exports.getSdk = getSdk;
9
9
  var ActiveDispatchConnector;
10
10
  (function (ActiveDispatchConnector) {
@@ -23,90 +23,6 @@ var AppInstanceStatus;
23
23
  AppInstanceStatus["Failing"] = "Failing";
24
24
  AppInstanceStatus["Inactive"] = "Inactive";
25
25
  })(AppInstanceStatus || (exports.AppInstanceStatus = AppInstanceStatus = {}));
26
- var ApprovalAlertType;
27
- (function (ApprovalAlertType) {
28
- ApprovalAlertType["ApprovalQueueOverLimit"] = "APPROVAL_QUEUE_OVER_LIMIT";
29
- ApprovalAlertType["Expired"] = "EXPIRED";
30
- ApprovalAlertType["ExpiringSoon"] = "EXPIRING_SOON";
31
- ApprovalAlertType["FallbackChannelMissing"] = "FALLBACK_CHANNEL_MISSING";
32
- ApprovalAlertType["Indeterminate"] = "INDETERMINATE";
33
- ApprovalAlertType["NoApproverOnline"] = "NO_APPROVER_ONLINE";
34
- })(ApprovalAlertType || (exports.ApprovalAlertType = ApprovalAlertType = {}));
35
- var ApprovalTaskChangeAction;
36
- (function (ApprovalTaskChangeAction) {
37
- ApprovalTaskChangeAction["Created"] = "CREATED";
38
- ApprovalTaskChangeAction["Removed"] = "REMOVED";
39
- ApprovalTaskChangeAction["Updated"] = "UPDATED";
40
- })(ApprovalTaskChangeAction || (exports.ApprovalTaskChangeAction = ApprovalTaskChangeAction = {}));
41
- var ApprovalTaskChannel;
42
- (function (ApprovalTaskChannel) {
43
- ApprovalTaskChannel["Other"] = "OTHER";
44
- ApprovalTaskChannel["Web"] = "WEB";
45
- ApprovalTaskChannel["Whatsapp"] = "WHATSAPP";
46
- })(ApprovalTaskChannel || (exports.ApprovalTaskChannel = ApprovalTaskChannel = {}));
47
- var ApprovalTaskDecision;
48
- (function (ApprovalTaskDecision) {
49
- ApprovalTaskDecision["Approved"] = "APPROVED";
50
- ApprovalTaskDecision["Rejected"] = "REJECTED";
51
- })(ApprovalTaskDecision || (exports.ApprovalTaskDecision = ApprovalTaskDecision = {}));
52
- var ApprovalTaskEventType;
53
- (function (ApprovalTaskEventType) {
54
- ApprovalTaskEventType["Assigned"] = "ASSIGNED";
55
- ApprovalTaskEventType["Cancelled"] = "CANCELLED";
56
- ApprovalTaskEventType["Claimed"] = "CLAIMED";
57
- ApprovalTaskEventType["ClaimExpired"] = "CLAIM_EXPIRED";
58
- ApprovalTaskEventType["Created"] = "CREATED";
59
- ApprovalTaskEventType["Decided"] = "DECIDED";
60
- ApprovalTaskEventType["DivergenceFound"] = "DIVERGENCE_FOUND";
61
- ApprovalTaskEventType["ExecutionReported"] = "EXECUTION_REPORTED";
62
- ApprovalTaskEventType["Expired"] = "EXPIRED";
63
- ApprovalTaskEventType["Released"] = "RELEASED";
64
- })(ApprovalTaskEventType || (exports.ApprovalTaskEventType = ApprovalTaskEventType = {}));
65
- var ApprovalTaskExecutionResult;
66
- (function (ApprovalTaskExecutionResult) {
67
- ApprovalTaskExecutionResult["Executed"] = "EXECUTED";
68
- ApprovalTaskExecutionResult["Failed"] = "FAILED";
69
- ApprovalTaskExecutionResult["Indeterminate"] = "INDETERMINATE";
70
- ApprovalTaskExecutionResult["NotExecuted"] = "NOT_EXECUTED";
71
- })(ApprovalTaskExecutionResult || (exports.ApprovalTaskExecutionResult = ApprovalTaskExecutionResult = {}));
72
- var ApprovalTaskMessageRole;
73
- (function (ApprovalTaskMessageRole) {
74
- ApprovalTaskMessageRole["AiAgent"] = "AI_AGENT";
75
- ApprovalTaskMessageRole["Customer"] = "CUSTOMER";
76
- })(ApprovalTaskMessageRole || (exports.ApprovalTaskMessageRole = ApprovalTaskMessageRole = {}));
77
- var ApprovalTaskRejectionReason;
78
- (function (ApprovalTaskRejectionReason) {
79
- ApprovalTaskRejectionReason["DataMismatch"] = "DATA_MISMATCH";
80
- ApprovalTaskRejectionReason["Other"] = "OTHER";
81
- ApprovalTaskRejectionReason["OutOfPolicy"] = "OUT_OF_POLICY";
82
- ApprovalTaskRejectionReason["SuspectedFraud"] = "SUSPECTED_FRAUD";
83
- })(ApprovalTaskRejectionReason || (exports.ApprovalTaskRejectionReason = ApprovalTaskRejectionReason = {}));
84
- var ApprovalTaskStatus;
85
- (function (ApprovalTaskStatus) {
86
- ApprovalTaskStatus["Assigned"] = "ASSIGNED";
87
- ApprovalTaskStatus["Cancelled"] = "CANCELLED";
88
- ApprovalTaskStatus["Decided"] = "DECIDED";
89
- ApprovalTaskStatus["Expired"] = "EXPIRED";
90
- ApprovalTaskStatus["Open"] = "OPEN";
91
- })(ApprovalTaskStatus || (exports.ApprovalTaskStatus = ApprovalTaskStatus = {}));
92
- var ApprovalTaskTab;
93
- (function (ApprovalTaskTab) {
94
- ApprovalTaskTab["All"] = "ALL";
95
- ApprovalTaskTab["Finished"] = "FINISHED";
96
- ApprovalTaskTab["ManualCheck"] = "MANUAL_CHECK";
97
- ApprovalTaskTab["Mine"] = "MINE";
98
- ApprovalTaskTab["Pending"] = "PENDING";
99
- })(ApprovalTaskTab || (exports.ApprovalTaskTab = ApprovalTaskTab = {}));
100
- var BusinessHoursWeekday;
101
- (function (BusinessHoursWeekday) {
102
- BusinessHoursWeekday["Friday"] = "FRIDAY";
103
- BusinessHoursWeekday["Monday"] = "MONDAY";
104
- BusinessHoursWeekday["Saturday"] = "SATURDAY";
105
- BusinessHoursWeekday["Sunday"] = "SUNDAY";
106
- BusinessHoursWeekday["Thursday"] = "THURSDAY";
107
- BusinessHoursWeekday["Tuesday"] = "TUESDAY";
108
- BusinessHoursWeekday["Wednesday"] = "WEDNESDAY";
109
- })(BusinessHoursWeekday || (exports.BusinessHoursWeekday = BusinessHoursWeekday = {}));
110
26
  var Can;
111
27
  (function (Can) {
112
28
  Can["Manage"] = "manage";
@@ -252,14 +168,9 @@ var Typenames;
252
168
  Typenames["AgentGroup"] = "AgentGroup";
253
169
  Typenames["AgentPresence"] = "AgentPresence";
254
170
  Typenames["Any"] = "Any";
255
- Typenames["ApprovalQueues"] = "ApprovalQueues";
256
- Typenames["ApprovalSessionLocks"] = "ApprovalSessionLocks";
257
- Typenames["ApprovalTaskKeys"] = "ApprovalTaskKeys";
258
- Typenames["ApprovalTasks"] = "ApprovalTasks";
259
171
  Typenames["BulkCloseBatches"] = "BulkCloseBatches";
260
172
  Typenames["BulkCloseRoutineConfig"] = "BulkCloseRoutineConfig";
261
173
  Typenames["BulkCloseRuns"] = "BulkCloseRuns";
262
- Typenames["BusinessHours"] = "BusinessHours";
263
174
  Typenames["ChannelLastAssignee"] = "ChannelLastAssignee";
264
175
  Typenames["ChannelTriggerExecutions"] = "ChannelTriggerExecutions";
265
176
  Typenames["Channels"] = "Channels";