@droz-js/sdk 0.26.19 → 0.26.22
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/src/drozadmin.d.ts +6 -3
- package/src/drozai.d.ts +0 -9
- package/src/sdks/ai.d.ts +13 -126
- package/src/sdks/ai.js +4 -97
- package/src/sdks/drozchat.d.ts +0 -287
- package/src/sdks/drozchat.js +4 -93
- package/src/sdks/drozcommons.d.ts +54 -26
- package/src/sdks/drozcommons.js +31 -8
package/src/sdks/drozchat.d.ts
CHANGED
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@@ -212,79 +212,6 @@ export declare enum AppInstanceStatus {
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Failing = "Failing",
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Inactive = "Inactive"
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}
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215
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export declare enum ApprovalAlertType {
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ApprovalQueueOverLimit = "APPROVAL_QUEUE_OVER_LIMIT",
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Expired = "EXPIRED",
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ExpiringSoon = "EXPIRING_SOON",
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FallbackChannelMissing = "FALLBACK_CHANNEL_MISSING",
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Indeterminate = "INDETERMINATE",
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NoApproverOnline = "NO_APPROVER_ONLINE"
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}
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export declare enum ApprovalTaskChangeAction {
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Created = "CREATED",
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Removed = "REMOVED",
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Updated = "UPDATED"
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}
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export declare enum ApprovalTaskChannel {
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Other = "OTHER",
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Web = "WEB",
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Whatsapp = "WHATSAPP"
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}
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export declare enum ApprovalTaskDecision {
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Approved = "APPROVED",
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Rejected = "REJECTED"
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}
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export declare enum ApprovalTaskEventType {
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Assigned = "ASSIGNED",
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Cancelled = "CANCELLED",
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Claimed = "CLAIMED",
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ClaimExpired = "CLAIM_EXPIRED",
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Created = "CREATED",
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Decided = "DECIDED",
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DivergenceFound = "DIVERGENCE_FOUND",
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ExecutionReported = "EXECUTION_REPORTED",
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Expired = "EXPIRED",
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Released = "RELEASED"
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}
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export declare enum ApprovalTaskExecutionResult {
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Executed = "EXECUTED",
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Failed = "FAILED",
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Indeterminate = "INDETERMINATE",
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NotExecuted = "NOT_EXECUTED"
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}
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export declare enum ApprovalTaskMessageRole {
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AiAgent = "AI_AGENT",
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Customer = "CUSTOMER"
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}
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export declare enum ApprovalTaskRejectionReason {
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DataMismatch = "DATA_MISMATCH",
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Other = "OTHER",
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OutOfPolicy = "OUT_OF_POLICY",
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SuspectedFraud = "SUSPECTED_FRAUD"
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}
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export declare enum ApprovalTaskStatus {
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Assigned = "ASSIGNED",
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Cancelled = "CANCELLED",
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Decided = "DECIDED",
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Expired = "EXPIRED",
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Open = "OPEN"
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}
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export declare enum ApprovalTaskTab {
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All = "ALL",
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Finished = "FINISHED",
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ManualCheck = "MANUAL_CHECK",
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Mine = "MINE",
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Pending = "PENDING"
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}
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export type ApprovalTasksFilterInput = {
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approvalQueueId?: InputMaybe<Scalars['ID']['input']>;
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search?: InputMaybe<Scalars['String']['input']>;
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tab: ApprovalTaskTab;
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};
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export type AssignApprovalTaskInput = {
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assigneeId: Scalars['ID']['input'];
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id: Scalars['ID']['input'];
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};
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export type AssignTicketInput = {
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assigneeId: Scalars['ID']['input'];
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channelId?: InputMaybe<Scalars['ID']['input']>;
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@@ -335,24 +262,6 @@ export type BulkCloseRunsConnection = {
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nodes: Array<BulkCloseRun>;
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pageInfo: PageInfo;
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};
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export type BusinessHoursDayInput = {
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enabled: Scalars['Boolean']['input'];
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slots: Array<BusinessHoursSlotInput>;
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weekday: BusinessHoursWeekday;
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};
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export type BusinessHoursSlotInput = {
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end: Scalars['String']['input'];
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start: Scalars['String']['input'];
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};
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export declare enum BusinessHoursWeekday {
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Friday = "FRIDAY",
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Monday = "MONDAY",
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Saturday = "SATURDAY",
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Sunday = "SUNDAY",
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Thursday = "THURSDAY",
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Tuesday = "TUESDAY",
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Wednesday = "WEDNESDAY"
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}
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export declare enum Can {
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Manage = "manage",
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Read = "read",
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@@ -391,9 +300,6 @@ export type ChatActions = {
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canUnassign: Scalars['Boolean']['output'];
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canUpdateTags: Scalars['Boolean']['output'];
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};
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export type ClaimApprovalTaskInput = {
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id: Scalars['ID']['input'];
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};
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export type ClearCustomFieldValueInput = {
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fieldId: Scalars['ID']['input'];
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ticketId: Scalars['ID']['input'];
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@@ -404,13 +310,6 @@ export type CloneViewInput = {
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export type CloseTicketInput = {
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ticketId: Scalars['ID']['input'];
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};
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export type CreateApprovalQueueInput = {
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agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
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depthLimit: Scalars['Int']['input'];
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fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
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groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
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name: Scalars['String']['input'];
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};
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export type CreateBulkCloseRoutineConfigInput = {
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batchSize: Scalars['Int']['input'];
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cronExpression: Scalars['String']['input'];
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@@ -562,15 +461,6 @@ export type CustomerSearchResultsFacetValue = {
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customer?: Maybe<DrozChatCustomer>;
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value: Scalars['String']['output'];
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};
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export type DecideApprovalTaskInput = {
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decision: ApprovalTaskDecision;
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id: Scalars['ID']['input'];
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rejectionNote?: InputMaybe<Scalars['String']['input']>;
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rejectionReason?: InputMaybe<ApprovalTaskRejectionReason>;
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};
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export type DeleteApprovalQueueInput = {
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id: Scalars['ID']['input'];
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};
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export type DeleteCustomerNoteInput = {
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customerId: Scalars['String']['input'];
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id: Scalars['String']['input'];
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@@ -612,112 +502,6 @@ export type DrozChatAgentGroup = {
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name: Scalars['String']['output'];
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updatedAt: Scalars['DateTime']['output'];
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};
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export type DrozChatApprovalAlert = {
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approvalQueueId: Scalars['ID']['output'];
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raisedAt: Scalars['DateTime']['output'];
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taskId?: Maybe<Scalars['ID']['output']>;
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type: ApprovalAlertType;
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};
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export type DrozChatApprovalQueue = {
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agentIds?: Maybe<Array<Scalars['ID']['output']>>;
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createdAt: Scalars['DateTime']['output'];
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deletedAt?: Maybe<Scalars['DateTime']['output']>;
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depthLimit: Scalars['Int']['output'];
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fallbackChannelId?: Maybe<Scalars['ID']['output']>;
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groupIds?: Maybe<Array<Scalars['ID']['output']>>;
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id: Scalars['ID']['output'];
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name: Scalars['String']['output'];
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procedureCount: Scalars['Int']['output'];
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procedureNames: Array<Scalars['String']['output']>;
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updatedAt: Scalars['DateTime']['output'];
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};
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export type DrozChatApprovalSummary = {
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assignedCount: Scalars['Int']['output'];
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divergentCount: Scalars['Int']['output'];
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expiringSoonCount: Scalars['Int']['output'];
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manualCheckCount: Scalars['Int']['output'];
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mineCount: Scalars['Int']['output'];
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openCount: Scalars['Int']['output'];
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};
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export type DrozChatApprovalTask = {
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aiAgentId: Scalars['ID']['output'];
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approvalQueueId: Scalars['ID']['output'];
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args: Scalars['JSONObject']['output'];
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assignedAt?: Maybe<Scalars['DateTime']['output']>;
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assigneeId?: Maybe<Scalars['ID']['output']>;
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assigneeName?: Maybe<Scalars['String']['output']>;
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channel: ApprovalTaskChannel;
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claimExpiresAt?: Maybe<Scalars['DateTime']['output']>;
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consumerActive: Scalars['Boolean']['output'];
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conversation: DrozChatApprovalTaskConversation;
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createdAt: Scalars['DateTime']['output'];
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customerId?: Maybe<Scalars['ID']['output']>;
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decidedAt?: Maybe<Scalars['DateTime']['output']>;
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decidedById?: Maybe<Scalars['ID']['output']>;
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decidedByName?: Maybe<Scalars['String']['output']>;
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decision?: Maybe<ApprovalTaskDecision>;
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divergent?: Maybe<DrozChatApprovalTaskDivergence>;
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executionResult?: Maybe<ApprovalTaskExecutionResult>;
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expiresAt: Scalars['DateTime']['output'];
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662
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history: Array<DrozChatApprovalTaskEvent>;
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id: Scalars['ID']['output'];
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idempotencyKey: Scalars['String']['output'];
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665
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rejectionNote?: Maybe<Scalars['String']['output']>;
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rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
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sessionId: Scalars['ID']['output'];
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status: ApprovalTaskStatus;
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summary: Scalars['String']['output'];
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ticketId?: Maybe<Scalars['ID']['output']>;
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toolId: Scalars['String']['output'];
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toolName: Scalars['String']['output'];
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trusted: Scalars['JSONObject']['output'];
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untrusted: Scalars['JSONObject']['output'];
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updatedAt: Scalars['DateTime']['output'];
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676
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useCase: Scalars['String']['output'];
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677
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};
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678
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export type DrozChatApprovalTaskChange = {
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679
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action: ApprovalTaskChangeAction;
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680
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task: DrozChatApprovalTask;
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};
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682
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export type DrozChatApprovalTaskConversation = {
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messages: Array<DrozChatApprovalTaskMessage>;
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684
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truncated: Scalars['Boolean']['output'];
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685
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};
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686
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export type DrozChatApprovalTaskDivergence = {
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687
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after: Scalars['JSONObject']['output'];
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688
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before: Scalars['JSONObject']['output'];
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689
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};
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690
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export type DrozChatApprovalTaskEvent = {
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691
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actorId?: Maybe<Scalars['ID']['output']>;
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692
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at: Scalars['DateTime']['output'];
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693
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targetId?: Maybe<Scalars['ID']['output']>;
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694
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type: ApprovalTaskEventType;
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695
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};
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696
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export type DrozChatApprovalTaskMessage = {
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697
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role: ApprovalTaskMessageRole;
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698
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sentAt: Scalars['DateTime']['output'];
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699
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text: Scalars['String']['output'];
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700
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};
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701
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export type DrozChatApprovalTasksPage = {
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702
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nodes: Array<DrozChatApprovalTask>;
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703
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page: Scalars['Int']['output'];
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704
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perPage: Scalars['Int']['output'];
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705
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total: Scalars['Int']['output'];
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706
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};
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707
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export type DrozChatBusinessHours = {
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708
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createdAt: Scalars['DateTime']['output'];
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709
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days: Array<DrozChatBusinessHoursDay>;
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710
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updatedAt: Scalars['DateTime']['output'];
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};
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712
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export type DrozChatBusinessHoursDay = {
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enabled: Scalars['Boolean']['output'];
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slots: Array<DrozChatBusinessHoursSlot>;
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715
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weekday: BusinessHoursWeekday;
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};
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717
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export type DrozChatBusinessHoursSlot = {
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end: Scalars['String']['output'];
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start: Scalars['String']['output'];
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};
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721
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export type DrozChatChannel = {
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agentIds?: Maybe<Array<Scalars['ID']['output']>>;
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723
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createdAt: Scalars['DateTime']['output'];
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@@ -872,15 +656,12 @@ export type Mutation = {
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872
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addTagsToTicket: Ticket;
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873
657
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agentHeartbeat: AgentPresence;
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agentLogoff: AgentPresence;
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875
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assignApprovalTask: DrozChatApprovalTask;
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659
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assignTicket: Ticket;
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877
660
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assignTicketMyself: Ticket;
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878
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claimApprovalTask: DrozChatApprovalTask;
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879
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clearCustomFieldValue: Ticket;
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clearMaxSimultaneousAttendances?: Maybe<GlobalConfiguration>;
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881
663
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cloneView: View;
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882
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closeTicket: Ticket;
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883
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createApprovalQueue: DrozChatApprovalQueue;
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884
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createBulkCloseRoutineConfig: BulkCloseRoutineConfig;
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885
666
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createCustomField: CustomField;
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886
667
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createDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
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@@ -894,8 +675,6 @@ export type Mutation = {
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894
675
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createTicketMessageForStorage: TicketMessage;
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895
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createTrigger: Trigger;
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896
677
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createView: View;
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897
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decideApprovalTask: DrozChatApprovalTask;
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898
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deleteApprovalQueue: DrozChatApprovalQueue;
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899
678
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deleteBulkCloseRoutineConfig: Scalars['Boolean']['output'];
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900
679
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deleteCustomField: Scalars['Boolean']['output'];
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901
680
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deleteNote: CustomerNote;
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@@ -916,7 +695,6 @@ export type Mutation = {
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916
695
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/** Announce the current agent left the ticket (call on close/unmount). */
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917
696
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leaveTicketPresence: TicketPresence;
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918
697
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markTicketMessagesAsRead?: Maybe<Scalars['Void']['output']>;
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919
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-
releaseApprovalTask: DrozChatApprovalTask;
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920
698
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removeDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
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921
699
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removeDrozChatChannelAgent?: Maybe<DrozChatChannel>;
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922
700
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removeDrozChatChannelGroup?: Maybe<DrozChatChannel>;
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@@ -924,11 +702,9 @@ export type Mutation = {
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924
702
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reorderCustomFields: Array<CustomField>;
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925
703
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reorderTriggersByEventType: Array<Trigger>;
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926
704
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setCustomFieldValue: Ticket;
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|
927
|
-
setDrozChatBusinessHours: DrozChatBusinessHours;
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|
928
705
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setMaxSimultaneousAttendances: GlobalConfiguration;
|
|
929
706
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transferTicketToChannel: Ticket;
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|
930
707
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unassignTicket: Ticket;
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|
931
|
-
updateApprovalQueue: DrozChatApprovalQueue;
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|
932
708
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updateBulkCloseRoutineConfig: BulkCloseRoutineConfig;
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933
709
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updateCustomField: CustomField;
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934
710
|
updateDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
|
|
@@ -956,18 +732,12 @@ export type MutationAddDrozChatChannelGroupArgs = {
|
|
|
956
732
|
export type MutationAddTagsToTicketArgs = {
|
|
957
733
|
input: AddTagsToTicketInput;
|
|
958
734
|
};
|
|
959
|
-
export type MutationAssignApprovalTaskArgs = {
|
|
960
|
-
input: AssignApprovalTaskInput;
|
|
961
|
-
};
|
|
962
735
|
export type MutationAssignTicketArgs = {
|
|
963
736
|
input: AssignTicketInput;
|
|
964
737
|
};
|
|
965
738
|
export type MutationAssignTicketMyselfArgs = {
|
|
966
739
|
input: AssignTicketMyselfInput;
|
|
967
740
|
};
|
|
968
|
-
export type MutationClaimApprovalTaskArgs = {
|
|
969
|
-
input: ClaimApprovalTaskInput;
|
|
970
|
-
};
|
|
971
741
|
export type MutationClearCustomFieldValueArgs = {
|
|
972
742
|
input: ClearCustomFieldValueInput;
|
|
973
743
|
};
|
|
@@ -977,9 +747,6 @@ export type MutationCloneViewArgs = {
|
|
|
977
747
|
export type MutationCloseTicketArgs = {
|
|
978
748
|
input: CloseTicketInput;
|
|
979
749
|
};
|
|
980
|
-
export type MutationCreateApprovalQueueArgs = {
|
|
981
|
-
input: CreateApprovalQueueInput;
|
|
982
|
-
};
|
|
983
750
|
export type MutationCreateBulkCloseRoutineConfigArgs = {
|
|
984
751
|
input: CreateBulkCloseRoutineConfigInput;
|
|
985
752
|
};
|
|
@@ -1019,12 +786,6 @@ export type MutationCreateTriggerArgs = {
|
|
|
1019
786
|
export type MutationCreateViewArgs = {
|
|
1020
787
|
input: CreateViewInput;
|
|
1021
788
|
};
|
|
1022
|
-
export type MutationDecideApprovalTaskArgs = {
|
|
1023
|
-
input: DecideApprovalTaskInput;
|
|
1024
|
-
};
|
|
1025
|
-
export type MutationDeleteApprovalQueueArgs = {
|
|
1026
|
-
input: DeleteApprovalQueueInput;
|
|
1027
|
-
};
|
|
1028
789
|
export type MutationDeleteCustomFieldArgs = {
|
|
1029
790
|
id: Scalars['ID']['input'];
|
|
1030
791
|
};
|
|
@@ -1064,9 +825,6 @@ export type MutationLeaveTicketPresenceArgs = {
|
|
|
1064
825
|
export type MutationMarkTicketMessagesAsReadArgs = {
|
|
1065
826
|
input: MarkTicketMessagesAsReadInput;
|
|
1066
827
|
};
|
|
1067
|
-
export type MutationReleaseApprovalTaskArgs = {
|
|
1068
|
-
input: ReleaseApprovalTaskInput;
|
|
1069
|
-
};
|
|
1070
828
|
export type MutationRemoveDrozChatAgentGroupArgs = {
|
|
1071
829
|
input: RemoveDrozChatAgentGroupInput;
|
|
1072
830
|
};
|
|
@@ -1088,9 +846,6 @@ export type MutationReorderTriggersByEventTypeArgs = {
|
|
|
1088
846
|
export type MutationSetCustomFieldValueArgs = {
|
|
1089
847
|
input: SetCustomFieldValueInput;
|
|
1090
848
|
};
|
|
1091
|
-
export type MutationSetDrozChatBusinessHoursArgs = {
|
|
1092
|
-
input: SetBusinessHoursInput;
|
|
1093
|
-
};
|
|
1094
849
|
export type MutationSetMaxSimultaneousAttendancesArgs = {
|
|
1095
850
|
input: SetMaxSimultaneousAttendancesInput;
|
|
1096
851
|
};
|
|
@@ -1100,9 +855,6 @@ export type MutationTransferTicketToChannelArgs = {
|
|
|
1100
855
|
export type MutationUnassignTicketArgs = {
|
|
1101
856
|
input: UnassignTicketInput;
|
|
1102
857
|
};
|
|
1103
|
-
export type MutationUpdateApprovalQueueArgs = {
|
|
1104
|
-
input: UpdateApprovalQueueInput;
|
|
1105
|
-
};
|
|
1106
858
|
export type MutationUpdateBulkCloseRoutineConfigArgs = {
|
|
1107
859
|
input: UpdateBulkCloseRoutineConfigInput;
|
|
1108
860
|
};
|
|
@@ -1168,14 +920,10 @@ export type Query = {
|
|
|
1168
920
|
app?: Maybe<Scalars['DRN']['output']>;
|
|
1169
921
|
assertChatActions: ChatActions;
|
|
1170
922
|
customFieldValuesForTicket: Array<TicketCustomFieldValue>;
|
|
1171
|
-
getApprovalQueue?: Maybe<DrozChatApprovalQueue>;
|
|
1172
|
-
getApprovalSummary: DrozChatApprovalSummary;
|
|
1173
|
-
getApprovalTask?: Maybe<DrozChatApprovalTask>;
|
|
1174
923
|
getBulkCloseRoutineConfig?: Maybe<BulkCloseRoutineConfig>;
|
|
1175
924
|
getBulkCloseRuns: BulkCloseRunsConnection;
|
|
1176
925
|
getCustomField?: Maybe<CustomField>;
|
|
1177
926
|
getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
|
|
1178
|
-
getDrozChatBusinessHours?: Maybe<DrozChatBusinessHours>;
|
|
1179
927
|
getDrozChatChannel?: Maybe<DrozChatChannel>;
|
|
1180
928
|
getGlobalConfiguration?: Maybe<GlobalConfiguration>;
|
|
1181
929
|
getHttpEndpoint?: Maybe<Scalars['String']['output']>;
|
|
@@ -1184,14 +932,11 @@ export type Query = {
|
|
|
1184
932
|
getTrigger?: Maybe<Trigger>;
|
|
1185
933
|
getView?: Maybe<View>;
|
|
1186
934
|
getWsEndpoint?: Maybe<Scalars['String']['output']>;
|
|
1187
|
-
listApprovalQueues: Array<DrozChatApprovalQueue>;
|
|
1188
|
-
listApprovalTasks: DrozChatApprovalTasksPage;
|
|
1189
935
|
listCustomFields: Array<CustomField>;
|
|
1190
936
|
listDrozChatAgentChannels: Array<DrozChatChannel>;
|
|
1191
937
|
listDrozChatAgentGroups: Array<DrozChatAgentGroup>;
|
|
1192
938
|
listDrozChatChannels: Array<DrozChatChannel>;
|
|
1193
939
|
listDrozChatGroups: Array<DrozChatAgentGroup>;
|
|
1194
|
-
listMyApprovalQueues: Array<DrozChatApprovalQueue>;
|
|
1195
940
|
listNotes: CustomerNotesConnection;
|
|
1196
941
|
listQuickAnswers: QuickAnswersConnection;
|
|
1197
942
|
listTags: TicketTagsConnection;
|
|
@@ -1225,12 +970,6 @@ export type QueryAssertChatActionsArgs = {
|
|
|
1225
970
|
export type QueryCustomFieldValuesForTicketArgs = {
|
|
1226
971
|
ticketId: Scalars['ID']['input'];
|
|
1227
972
|
};
|
|
1228
|
-
export type QueryGetApprovalQueueArgs = {
|
|
1229
|
-
id: Scalars['ID']['input'];
|
|
1230
|
-
};
|
|
1231
|
-
export type QueryGetApprovalTaskArgs = {
|
|
1232
|
-
id: Scalars['ID']['input'];
|
|
1233
|
-
};
|
|
1234
973
|
export type QueryGetBulkCloseRunsArgs = {
|
|
1235
974
|
next?: InputMaybe<Scalars['Base64']['input']>;
|
|
1236
975
|
};
|
|
@@ -1252,11 +991,6 @@ export type QueryGetTriggerArgs = {
|
|
|
1252
991
|
export type QueryGetViewArgs = {
|
|
1253
992
|
id: Scalars['ID']['input'];
|
|
1254
993
|
};
|
|
1255
|
-
export type QueryListApprovalTasksArgs = {
|
|
1256
|
-
filter: ApprovalTasksFilterInput;
|
|
1257
|
-
page?: InputMaybe<Scalars['Int']['input']>;
|
|
1258
|
-
perPage?: InputMaybe<Scalars['Int']['input']>;
|
|
1259
|
-
};
|
|
1260
994
|
export type QueryListDrozChatAgentChannelsArgs = {
|
|
1261
995
|
agentId: Scalars['ID']['input'];
|
|
1262
996
|
};
|
|
@@ -1347,9 +1081,6 @@ export declare enum QuickAnswersSortBy {
|
|
|
1347
1081
|
UpdatedAtAsc = "updatedAt_asc",
|
|
1348
1082
|
UpdatedAtDesc = "updatedAt_desc"
|
|
1349
1083
|
}
|
|
1350
|
-
export type ReleaseApprovalTaskInput = {
|
|
1351
|
-
id: Scalars['ID']['input'];
|
|
1352
|
-
};
|
|
1353
1084
|
export type RemoveDrozChatAgentGroupInput = {
|
|
1354
1085
|
agentId: Scalars['ID']['input'];
|
|
1355
1086
|
id: Scalars['ID']['input'];
|
|
@@ -1394,9 +1125,6 @@ export type SearchResultsStats = {
|
|
|
1394
1125
|
searchTime: Scalars['Float']['output'];
|
|
1395
1126
|
totalPages: Scalars['Float']['output'];
|
|
1396
1127
|
};
|
|
1397
|
-
export type SetBusinessHoursInput = {
|
|
1398
|
-
days: Array<BusinessHoursDayInput>;
|
|
1399
|
-
};
|
|
1400
1128
|
export type SetCustomFieldValueInput = {
|
|
1401
1129
|
fieldId: Scalars['ID']['input'];
|
|
1402
1130
|
ticketId: Scalars['ID']['input'];
|
|
@@ -1432,8 +1160,6 @@ export type StringMatcherInput = {
|
|
|
1432
1160
|
ne?: InputMaybe<Scalars['String']['input']>;
|
|
1433
1161
|
};
|
|
1434
1162
|
export type Subscription = {
|
|
1435
|
-
onApprovalAlert: DrozChatApprovalAlert;
|
|
1436
|
-
onApprovalTaskChange: DrozChatApprovalTaskChange;
|
|
1437
1163
|
onMessageByStateMine: TicketMessageSubscription;
|
|
1438
1164
|
/**
|
|
1439
1165
|
* Mudança de um ticket relevante para o painel de monitoramento, como delta enxuto. Entregue a
|
|
@@ -1858,14 +1584,9 @@ export declare enum Typenames {
|
|
|
1858
1584
|
AgentGroup = "AgentGroup",
|
|
1859
1585
|
AgentPresence = "AgentPresence",
|
|
1860
1586
|
Any = "Any",
|
|
1861
|
-
ApprovalQueues = "ApprovalQueues",
|
|
1862
|
-
ApprovalSessionLocks = "ApprovalSessionLocks",
|
|
1863
|
-
ApprovalTaskKeys = "ApprovalTaskKeys",
|
|
1864
|
-
ApprovalTasks = "ApprovalTasks",
|
|
1865
1587
|
BulkCloseBatches = "BulkCloseBatches",
|
|
1866
1588
|
BulkCloseRoutineConfig = "BulkCloseRoutineConfig",
|
|
1867
1589
|
BulkCloseRuns = "BulkCloseRuns",
|
|
1868
|
-
BusinessHours = "BusinessHours",
|
|
1869
1590
|
ChannelLastAssignee = "ChannelLastAssignee",
|
|
1870
1591
|
ChannelTriggerExecutions = "ChannelTriggerExecutions",
|
|
1871
1592
|
Channels = "Channels",
|
|
@@ -1891,14 +1612,6 @@ export declare enum Typenames {
|
|
|
1891
1612
|
export type UnassignTicketInput = {
|
|
1892
1613
|
ticketId: Scalars['ID']['input'];
|
|
1893
1614
|
};
|
|
1894
|
-
export type UpdateApprovalQueueInput = {
|
|
1895
|
-
agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
|
|
1896
|
-
depthLimit?: InputMaybe<Scalars['Int']['input']>;
|
|
1897
|
-
fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
|
|
1898
|
-
groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
|
|
1899
|
-
id: Scalars['ID']['input'];
|
|
1900
|
-
name?: InputMaybe<Scalars['String']['input']>;
|
|
1901
|
-
};
|
|
1902
1615
|
export type UpdateBulkCloseRoutineConfigInput = {
|
|
1903
1616
|
batchSize?: InputMaybe<Scalars['Int']['input']>;
|
|
1904
1617
|
cronExpression?: InputMaybe<Scalars['String']['input']>;
|
package/src/sdks/drozchat.js
CHANGED
|
@@ -1,10 +1,10 @@
|
|
|
1
1
|
"use strict";
|
|
2
2
|
/* istanbul ignore file */
|
|
3
3
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
4
|
-
exports.
|
|
5
|
-
exports.
|
|
6
|
-
exports.
|
|
7
|
-
exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument =
|
|
4
|
+
exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
|
|
5
|
+
exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = void 0;
|
|
6
|
+
exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = void 0;
|
|
7
|
+
exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = void 0;
|
|
8
8
|
exports.getSdk = getSdk;
|
|
9
9
|
var ActiveDispatchConnector;
|
|
10
10
|
(function (ActiveDispatchConnector) {
|
|
@@ -23,90 +23,6 @@ var AppInstanceStatus;
|
|
|
23
23
|
AppInstanceStatus["Failing"] = "Failing";
|
|
24
24
|
AppInstanceStatus["Inactive"] = "Inactive";
|
|
25
25
|
})(AppInstanceStatus || (exports.AppInstanceStatus = AppInstanceStatus = {}));
|
|
26
|
-
var ApprovalAlertType;
|
|
27
|
-
(function (ApprovalAlertType) {
|
|
28
|
-
ApprovalAlertType["ApprovalQueueOverLimit"] = "APPROVAL_QUEUE_OVER_LIMIT";
|
|
29
|
-
ApprovalAlertType["Expired"] = "EXPIRED";
|
|
30
|
-
ApprovalAlertType["ExpiringSoon"] = "EXPIRING_SOON";
|
|
31
|
-
ApprovalAlertType["FallbackChannelMissing"] = "FALLBACK_CHANNEL_MISSING";
|
|
32
|
-
ApprovalAlertType["Indeterminate"] = "INDETERMINATE";
|
|
33
|
-
ApprovalAlertType["NoApproverOnline"] = "NO_APPROVER_ONLINE";
|
|
34
|
-
})(ApprovalAlertType || (exports.ApprovalAlertType = ApprovalAlertType = {}));
|
|
35
|
-
var ApprovalTaskChangeAction;
|
|
36
|
-
(function (ApprovalTaskChangeAction) {
|
|
37
|
-
ApprovalTaskChangeAction["Created"] = "CREATED";
|
|
38
|
-
ApprovalTaskChangeAction["Removed"] = "REMOVED";
|
|
39
|
-
ApprovalTaskChangeAction["Updated"] = "UPDATED";
|
|
40
|
-
})(ApprovalTaskChangeAction || (exports.ApprovalTaskChangeAction = ApprovalTaskChangeAction = {}));
|
|
41
|
-
var ApprovalTaskChannel;
|
|
42
|
-
(function (ApprovalTaskChannel) {
|
|
43
|
-
ApprovalTaskChannel["Other"] = "OTHER";
|
|
44
|
-
ApprovalTaskChannel["Web"] = "WEB";
|
|
45
|
-
ApprovalTaskChannel["Whatsapp"] = "WHATSAPP";
|
|
46
|
-
})(ApprovalTaskChannel || (exports.ApprovalTaskChannel = ApprovalTaskChannel = {}));
|
|
47
|
-
var ApprovalTaskDecision;
|
|
48
|
-
(function (ApprovalTaskDecision) {
|
|
49
|
-
ApprovalTaskDecision["Approved"] = "APPROVED";
|
|
50
|
-
ApprovalTaskDecision["Rejected"] = "REJECTED";
|
|
51
|
-
})(ApprovalTaskDecision || (exports.ApprovalTaskDecision = ApprovalTaskDecision = {}));
|
|
52
|
-
var ApprovalTaskEventType;
|
|
53
|
-
(function (ApprovalTaskEventType) {
|
|
54
|
-
ApprovalTaskEventType["Assigned"] = "ASSIGNED";
|
|
55
|
-
ApprovalTaskEventType["Cancelled"] = "CANCELLED";
|
|
56
|
-
ApprovalTaskEventType["Claimed"] = "CLAIMED";
|
|
57
|
-
ApprovalTaskEventType["ClaimExpired"] = "CLAIM_EXPIRED";
|
|
58
|
-
ApprovalTaskEventType["Created"] = "CREATED";
|
|
59
|
-
ApprovalTaskEventType["Decided"] = "DECIDED";
|
|
60
|
-
ApprovalTaskEventType["DivergenceFound"] = "DIVERGENCE_FOUND";
|
|
61
|
-
ApprovalTaskEventType["ExecutionReported"] = "EXECUTION_REPORTED";
|
|
62
|
-
ApprovalTaskEventType["Expired"] = "EXPIRED";
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63
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ApprovalTaskEventType["Released"] = "RELEASED";
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64
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-
})(ApprovalTaskEventType || (exports.ApprovalTaskEventType = ApprovalTaskEventType = {}));
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|
65
|
-
var ApprovalTaskExecutionResult;
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|
66
|
-
(function (ApprovalTaskExecutionResult) {
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|
67
|
-
ApprovalTaskExecutionResult["Executed"] = "EXECUTED";
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68
|
-
ApprovalTaskExecutionResult["Failed"] = "FAILED";
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|
69
|
-
ApprovalTaskExecutionResult["Indeterminate"] = "INDETERMINATE";
|
|
70
|
-
ApprovalTaskExecutionResult["NotExecuted"] = "NOT_EXECUTED";
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|
71
|
-
})(ApprovalTaskExecutionResult || (exports.ApprovalTaskExecutionResult = ApprovalTaskExecutionResult = {}));
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|
72
|
-
var ApprovalTaskMessageRole;
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|
73
|
-
(function (ApprovalTaskMessageRole) {
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|
74
|
-
ApprovalTaskMessageRole["AiAgent"] = "AI_AGENT";
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|
75
|
-
ApprovalTaskMessageRole["Customer"] = "CUSTOMER";
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|
76
|
-
})(ApprovalTaskMessageRole || (exports.ApprovalTaskMessageRole = ApprovalTaskMessageRole = {}));
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|
77
|
-
var ApprovalTaskRejectionReason;
|
|
78
|
-
(function (ApprovalTaskRejectionReason) {
|
|
79
|
-
ApprovalTaskRejectionReason["DataMismatch"] = "DATA_MISMATCH";
|
|
80
|
-
ApprovalTaskRejectionReason["Other"] = "OTHER";
|
|
81
|
-
ApprovalTaskRejectionReason["OutOfPolicy"] = "OUT_OF_POLICY";
|
|
82
|
-
ApprovalTaskRejectionReason["SuspectedFraud"] = "SUSPECTED_FRAUD";
|
|
83
|
-
})(ApprovalTaskRejectionReason || (exports.ApprovalTaskRejectionReason = ApprovalTaskRejectionReason = {}));
|
|
84
|
-
var ApprovalTaskStatus;
|
|
85
|
-
(function (ApprovalTaskStatus) {
|
|
86
|
-
ApprovalTaskStatus["Assigned"] = "ASSIGNED";
|
|
87
|
-
ApprovalTaskStatus["Cancelled"] = "CANCELLED";
|
|
88
|
-
ApprovalTaskStatus["Decided"] = "DECIDED";
|
|
89
|
-
ApprovalTaskStatus["Expired"] = "EXPIRED";
|
|
90
|
-
ApprovalTaskStatus["Open"] = "OPEN";
|
|
91
|
-
})(ApprovalTaskStatus || (exports.ApprovalTaskStatus = ApprovalTaskStatus = {}));
|
|
92
|
-
var ApprovalTaskTab;
|
|
93
|
-
(function (ApprovalTaskTab) {
|
|
94
|
-
ApprovalTaskTab["All"] = "ALL";
|
|
95
|
-
ApprovalTaskTab["Finished"] = "FINISHED";
|
|
96
|
-
ApprovalTaskTab["ManualCheck"] = "MANUAL_CHECK";
|
|
97
|
-
ApprovalTaskTab["Mine"] = "MINE";
|
|
98
|
-
ApprovalTaskTab["Pending"] = "PENDING";
|
|
99
|
-
})(ApprovalTaskTab || (exports.ApprovalTaskTab = ApprovalTaskTab = {}));
|
|
100
|
-
var BusinessHoursWeekday;
|
|
101
|
-
(function (BusinessHoursWeekday) {
|
|
102
|
-
BusinessHoursWeekday["Friday"] = "FRIDAY";
|
|
103
|
-
BusinessHoursWeekday["Monday"] = "MONDAY";
|
|
104
|
-
BusinessHoursWeekday["Saturday"] = "SATURDAY";
|
|
105
|
-
BusinessHoursWeekday["Sunday"] = "SUNDAY";
|
|
106
|
-
BusinessHoursWeekday["Thursday"] = "THURSDAY";
|
|
107
|
-
BusinessHoursWeekday["Tuesday"] = "TUESDAY";
|
|
108
|
-
BusinessHoursWeekday["Wednesday"] = "WEDNESDAY";
|
|
109
|
-
})(BusinessHoursWeekday || (exports.BusinessHoursWeekday = BusinessHoursWeekday = {}));
|
|
110
26
|
var Can;
|
|
111
27
|
(function (Can) {
|
|
112
28
|
Can["Manage"] = "manage";
|
|
@@ -252,14 +168,9 @@ var Typenames;
|
|
|
252
168
|
Typenames["AgentGroup"] = "AgentGroup";
|
|
253
169
|
Typenames["AgentPresence"] = "AgentPresence";
|
|
254
170
|
Typenames["Any"] = "Any";
|
|
255
|
-
Typenames["ApprovalQueues"] = "ApprovalQueues";
|
|
256
|
-
Typenames["ApprovalSessionLocks"] = "ApprovalSessionLocks";
|
|
257
|
-
Typenames["ApprovalTaskKeys"] = "ApprovalTaskKeys";
|
|
258
|
-
Typenames["ApprovalTasks"] = "ApprovalTasks";
|
|
259
171
|
Typenames["BulkCloseBatches"] = "BulkCloseBatches";
|
|
260
172
|
Typenames["BulkCloseRoutineConfig"] = "BulkCloseRoutineConfig";
|
|
261
173
|
Typenames["BulkCloseRuns"] = "BulkCloseRuns";
|
|
262
|
-
Typenames["BusinessHours"] = "BusinessHours";
|
|
263
174
|
Typenames["ChannelLastAssignee"] = "ChannelLastAssignee";
|
|
264
175
|
Typenames["ChannelTriggerExecutions"] = "ChannelTriggerExecutions";
|
|
265
176
|
Typenames["Channels"] = "Channels";
|