@droz-js/sdk 0.26.18 → 0.26.20

package/src/sdks/drozchat.d.ts

@@ -212,6 +212,79 @@ export declare enum AppInstanceStatus {
     Failing = "Failing",
     Inactive = "Inactive"
 }
+export declare enum ApprovalAlertType {
+    ApprovalQueueOverLimit = "APPROVAL_QUEUE_OVER_LIMIT",
+    Expired = "EXPIRED",
+    ExpiringSoon = "EXPIRING_SOON",
+    FallbackChannelMissing = "FALLBACK_CHANNEL_MISSING",
+    Indeterminate = "INDETERMINATE",
+    NoApproverOnline = "NO_APPROVER_ONLINE"
+}
+export declare enum ApprovalTaskChangeAction {
+    Created = "CREATED",
+    Removed = "REMOVED",
+    Updated = "UPDATED"
+}
+export declare enum ApprovalTaskChannel {
+    Other = "OTHER",
+    Web = "WEB",
+    Whatsapp = "WHATSAPP"
+}
+export declare enum ApprovalTaskDecision {
+    Approved = "APPROVED",
+    Rejected = "REJECTED"
+}
+export declare enum ApprovalTaskEventType {
+    Assigned = "ASSIGNED",
+    Cancelled = "CANCELLED",
+    Claimed = "CLAIMED",
+    ClaimExpired = "CLAIM_EXPIRED",
+    Created = "CREATED",
+    Decided = "DECIDED",
+    DivergenceFound = "DIVERGENCE_FOUND",
+    ExecutionReported = "EXECUTION_REPORTED",
+    Expired = "EXPIRED",
+    Released = "RELEASED"
+}
+export declare enum ApprovalTaskExecutionResult {
+    Executed = "EXECUTED",
+    Failed = "FAILED",
+    Indeterminate = "INDETERMINATE",
+    NotExecuted = "NOT_EXECUTED"
+}
+export declare enum ApprovalTaskMessageRole {
+    AiAgent = "AI_AGENT",
+    Customer = "CUSTOMER"
+}
+export declare enum ApprovalTaskRejectionReason {
+    DataMismatch = "DATA_MISMATCH",
+    Other = "OTHER",
+    OutOfPolicy = "OUT_OF_POLICY",
+    SuspectedFraud = "SUSPECTED_FRAUD"
+}
+export declare enum ApprovalTaskStatus {
+    Assigned = "ASSIGNED",
+    Cancelled = "CANCELLED",
+    Decided = "DECIDED",
+    Expired = "EXPIRED",
+    Open = "OPEN"
+}
+export declare enum ApprovalTaskTab {
+    All = "ALL",
+    Finished = "FINISHED",
+    ManualCheck = "MANUAL_CHECK",
+    Mine = "MINE",
+    Pending = "PENDING"
+}
+export type ApprovalTasksFilterInput = {
+    approvalQueueId?: InputMaybe<Scalars['ID']['input']>;
+    search?: InputMaybe<Scalars['String']['input']>;
+    tab: ApprovalTaskTab;
+};
+export type AssignApprovalTaskInput = {
+    assigneeId: Scalars['ID']['input'];
+    id: Scalars['ID']['input'];
+};
 export type AssignTicketInput = {
     assigneeId: Scalars['ID']['input'];
     channelId?: InputMaybe<Scalars['ID']['input']>;
@@ -262,6 +335,24 @@ export type BulkCloseRunsConnection = {
     nodes: Array<BulkCloseRun>;
     pageInfo: PageInfo;
 };
+export type BusinessHoursDayInput = {
+    enabled: Scalars['Boolean']['input'];
+    slots: Array<BusinessHoursSlotInput>;
+    weekday: BusinessHoursWeekday;
+};
+export type BusinessHoursSlotInput = {
+    end: Scalars['String']['input'];
+    start: Scalars['String']['input'];
+};
+export declare enum BusinessHoursWeekday {
+    Friday = "FRIDAY",
+    Monday = "MONDAY",
+    Saturday = "SATURDAY",
+    Sunday = "SUNDAY",
+    Thursday = "THURSDAY",
+    Tuesday = "TUESDAY",
+    Wednesday = "WEDNESDAY"
+}
 export declare enum Can {
     Manage = "manage",
     Read = "read",
@@ -300,6 +391,9 @@ export type ChatActions = {
     canUnassign: Scalars['Boolean']['output'];
     canUpdateTags: Scalars['Boolean']['output'];
 };
+export type ClaimApprovalTaskInput = {
+    id: Scalars['ID']['input'];
+};
 export type ClearCustomFieldValueInput = {
     fieldId: Scalars['ID']['input'];
     ticketId: Scalars['ID']['input'];
@@ -310,6 +404,13 @@ export type CloneViewInput = {
 export type CloseTicketInput = {
     ticketId: Scalars['ID']['input'];
 };
+export type CreateApprovalQueueInput = {
+    agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    depthLimit: Scalars['Int']['input'];
+    fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
+    groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    name: Scalars['String']['input'];
+};
 export type CreateBulkCloseRoutineConfigInput = {
     batchSize: Scalars['Int']['input'];
     cronExpression: Scalars['String']['input'];
@@ -461,6 +562,15 @@ export type CustomerSearchResultsFacetValue = {
     customer?: Maybe<DrozChatCustomer>;
     value: Scalars['String']['output'];
 };
+export type DecideApprovalTaskInput = {
+    decision: ApprovalTaskDecision;
+    id: Scalars['ID']['input'];
+    rejectionNote?: InputMaybe<Scalars['String']['input']>;
+    rejectionReason?: InputMaybe<ApprovalTaskRejectionReason>;
+};
+export type DeleteApprovalQueueInput = {
+    id: Scalars['ID']['input'];
+};
 export type DeleteCustomerNoteInput = {
     customerId: Scalars['String']['input'];
     id: Scalars['String']['input'];
@@ -502,6 +612,112 @@ export type DrozChatAgentGroup = {
     name: Scalars['String']['output'];
     updatedAt: Scalars['DateTime']['output'];
 };
+export type DrozChatApprovalAlert = {
+    approvalQueueId: Scalars['ID']['output'];
+    raisedAt: Scalars['DateTime']['output'];
+    taskId?: Maybe<Scalars['ID']['output']>;
+    type: ApprovalAlertType;
+};
+export type DrozChatApprovalQueue = {
+    agentIds?: Maybe<Array<Scalars['ID']['output']>>;
+    createdAt: Scalars['DateTime']['output'];
+    deletedAt?: Maybe<Scalars['DateTime']['output']>;
+    depthLimit: Scalars['Int']['output'];
+    fallbackChannelId?: Maybe<Scalars['ID']['output']>;
+    groupIds?: Maybe<Array<Scalars['ID']['output']>>;
+    id: Scalars['ID']['output'];
+    name: Scalars['String']['output'];
+    procedureCount: Scalars['Int']['output'];
+    procedureNames: Array<Scalars['String']['output']>;
+    updatedAt: Scalars['DateTime']['output'];
+};
+export type DrozChatApprovalSummary = {
+    assignedCount: Scalars['Int']['output'];
+    divergentCount: Scalars['Int']['output'];
+    expiringSoonCount: Scalars['Int']['output'];
+    manualCheckCount: Scalars['Int']['output'];
+    mineCount: Scalars['Int']['output'];
+    openCount: Scalars['Int']['output'];
+};
+export type DrozChatApprovalTask = {
+    aiAgentId: Scalars['ID']['output'];
+    approvalQueueId: Scalars['ID']['output'];
+    args: Scalars['JSONObject']['output'];
+    assignedAt?: Maybe<Scalars['DateTime']['output']>;
+    assigneeId?: Maybe<Scalars['ID']['output']>;
+    assigneeName?: Maybe<Scalars['String']['output']>;
+    channel: ApprovalTaskChannel;
+    claimExpiresAt?: Maybe<Scalars['DateTime']['output']>;
+    consumerActive: Scalars['Boolean']['output'];
+    conversation: DrozChatApprovalTaskConversation;
+    createdAt: Scalars['DateTime']['output'];
+    customerId?: Maybe<Scalars['ID']['output']>;
+    decidedAt?: Maybe<Scalars['DateTime']['output']>;
+    decidedById?: Maybe<Scalars['ID']['output']>;
+    decidedByName?: Maybe<Scalars['String']['output']>;
+    decision?: Maybe<ApprovalTaskDecision>;
+    divergent?: Maybe<DrozChatApprovalTaskDivergence>;
+    executionResult?: Maybe<ApprovalTaskExecutionResult>;
+    expiresAt: Scalars['DateTime']['output'];
+    history: Array<DrozChatApprovalTaskEvent>;
+    id: Scalars['ID']['output'];
+    idempotencyKey: Scalars['String']['output'];
+    rejectionNote?: Maybe<Scalars['String']['output']>;
+    rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
+    sessionId: Scalars['ID']['output'];
+    status: ApprovalTaskStatus;
+    summary: Scalars['String']['output'];
+    ticketId?: Maybe<Scalars['ID']['output']>;
+    toolId: Scalars['String']['output'];
+    toolName: Scalars['String']['output'];
+    trusted: Scalars['JSONObject']['output'];
+    untrusted: Scalars['JSONObject']['output'];
+    updatedAt: Scalars['DateTime']['output'];
+    useCase: Scalars['String']['output'];
+};
+export type DrozChatApprovalTaskChange = {
+    action: ApprovalTaskChangeAction;
+    task: DrozChatApprovalTask;
+};
+export type DrozChatApprovalTaskConversation = {
+    messages: Array<DrozChatApprovalTaskMessage>;
+    truncated: Scalars['Boolean']['output'];
+};
+export type DrozChatApprovalTaskDivergence = {
+    after: Scalars['JSONObject']['output'];
+    before: Scalars['JSONObject']['output'];
+};
+export type DrozChatApprovalTaskEvent = {
+    actorId?: Maybe<Scalars['ID']['output']>;
+    at: Scalars['DateTime']['output'];
+    targetId?: Maybe<Scalars['ID']['output']>;
+    type: ApprovalTaskEventType;
+};
+export type DrozChatApprovalTaskMessage = {
+    role: ApprovalTaskMessageRole;
+    sentAt: Scalars['DateTime']['output'];
+    text: Scalars['String']['output'];
+};
+export type DrozChatApprovalTasksPage = {
+    nodes: Array<DrozChatApprovalTask>;
+    page: Scalars['Int']['output'];
+    perPage: Scalars['Int']['output'];
+    total: Scalars['Int']['output'];
+};
+export type DrozChatBusinessHours = {
+    createdAt: Scalars['DateTime']['output'];
+    days: Array<DrozChatBusinessHoursDay>;
+    updatedAt: Scalars['DateTime']['output'];
+};
+export type DrozChatBusinessHoursDay = {
+    enabled: Scalars['Boolean']['output'];
+    slots: Array<DrozChatBusinessHoursSlot>;
+    weekday: BusinessHoursWeekday;
+};
+export type DrozChatBusinessHoursSlot = {
+    end: Scalars['String']['output'];
+    start: Scalars['String']['output'];
+};
 export type DrozChatChannel = {
     agentIds?: Maybe<Array<Scalars['ID']['output']>>;
     createdAt: Scalars['DateTime']['output'];
@@ -656,12 +872,15 @@ export type Mutation = {
     addTagsToTicket: Ticket;
     agentHeartbeat: AgentPresence;
     agentLogoff: AgentPresence;
+    assignApprovalTask: DrozChatApprovalTask;
     assignTicket: Ticket;
     assignTicketMyself: Ticket;
+    claimApprovalTask: DrozChatApprovalTask;
     clearCustomFieldValue: Ticket;
     clearMaxSimultaneousAttendances?: Maybe<GlobalConfiguration>;
     cloneView: View;
     closeTicket: Ticket;
+    createApprovalQueue: DrozChatApprovalQueue;
     createBulkCloseRoutineConfig: BulkCloseRoutineConfig;
     createCustomField: CustomField;
     createDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -675,6 +894,8 @@ export type Mutation = {
     createTicketMessageForStorage: TicketMessage;
     createTrigger: Trigger;
     createView: View;
+    decideApprovalTask: DrozChatApprovalTask;
+    deleteApprovalQueue: DrozChatApprovalQueue;
     deleteBulkCloseRoutineConfig: Scalars['Boolean']['output'];
     deleteCustomField: Scalars['Boolean']['output'];
     deleteNote: CustomerNote;
@@ -695,6 +916,7 @@ export type Mutation = {
     /** Announce the current agent left the ticket (call on close/unmount). */
     leaveTicketPresence: TicketPresence;
     markTicketMessagesAsRead?: Maybe<Scalars['Void']['output']>;
+    releaseApprovalTask: DrozChatApprovalTask;
     removeDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
     removeDrozChatChannelAgent?: Maybe<DrozChatChannel>;
     removeDrozChatChannelGroup?: Maybe<DrozChatChannel>;
@@ -702,9 +924,11 @@ export type Mutation = {
     reorderCustomFields: Array<CustomField>;
     reorderTriggersByEventType: Array<Trigger>;
     setCustomFieldValue: Ticket;
+    setDrozChatBusinessHours: DrozChatBusinessHours;
     setMaxSimultaneousAttendances: GlobalConfiguration;
     transferTicketToChannel: Ticket;
     unassignTicket: Ticket;
+    updateApprovalQueue: DrozChatApprovalQueue;
     updateBulkCloseRoutineConfig: BulkCloseRoutineConfig;
     updateCustomField: CustomField;
     updateDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -732,12 +956,18 @@ export type MutationAddDrozChatChannelGroupArgs = {
 export type MutationAddTagsToTicketArgs = {
     input: AddTagsToTicketInput;
 };
+export type MutationAssignApprovalTaskArgs = {
+    input: AssignApprovalTaskInput;
+};
 export type MutationAssignTicketArgs = {
     input: AssignTicketInput;
 };
 export type MutationAssignTicketMyselfArgs = {
     input: AssignTicketMyselfInput;
 };
+export type MutationClaimApprovalTaskArgs = {
+    input: ClaimApprovalTaskInput;
+};
 export type MutationClearCustomFieldValueArgs = {
     input: ClearCustomFieldValueInput;
 };
@@ -747,6 +977,9 @@ export type MutationCloneViewArgs = {
 export type MutationCloseTicketArgs = {
     input: CloseTicketInput;
 };
+export type MutationCreateApprovalQueueArgs = {
+    input: CreateApprovalQueueInput;
+};
 export type MutationCreateBulkCloseRoutineConfigArgs = {
     input: CreateBulkCloseRoutineConfigInput;
 };
@@ -786,6 +1019,12 @@ export type MutationCreateTriggerArgs = {
 export type MutationCreateViewArgs = {
     input: CreateViewInput;
 };
+export type MutationDecideApprovalTaskArgs = {
+    input: DecideApprovalTaskInput;
+};
+export type MutationDeleteApprovalQueueArgs = {
+    input: DeleteApprovalQueueInput;
+};
 export type MutationDeleteCustomFieldArgs = {
     id: Scalars['ID']['input'];
 };
@@ -825,6 +1064,9 @@ export type MutationLeaveTicketPresenceArgs = {
 export type MutationMarkTicketMessagesAsReadArgs = {
     input: MarkTicketMessagesAsReadInput;
 };
+export type MutationReleaseApprovalTaskArgs = {
+    input: ReleaseApprovalTaskInput;
+};
 export type MutationRemoveDrozChatAgentGroupArgs = {
     input: RemoveDrozChatAgentGroupInput;
 };
@@ -846,6 +1088,9 @@ export type MutationReorderTriggersByEventTypeArgs = {
 export type MutationSetCustomFieldValueArgs = {
     input: SetCustomFieldValueInput;
 };
+export type MutationSetDrozChatBusinessHoursArgs = {
+    input: SetBusinessHoursInput;
+};
 export type MutationSetMaxSimultaneousAttendancesArgs = {
     input: SetMaxSimultaneousAttendancesInput;
 };
@@ -855,6 +1100,9 @@ export type MutationTransferTicketToChannelArgs = {
 export type MutationUnassignTicketArgs = {
     input: UnassignTicketInput;
 };
+export type MutationUpdateApprovalQueueArgs = {
+    input: UpdateApprovalQueueInput;
+};
 export type MutationUpdateBulkCloseRoutineConfigArgs = {
     input: UpdateBulkCloseRoutineConfigInput;
 };
@@ -920,10 +1168,14 @@ export type Query = {
     app?: Maybe<Scalars['DRN']['output']>;
     assertChatActions: ChatActions;
     customFieldValuesForTicket: Array<TicketCustomFieldValue>;
+    getApprovalQueue?: Maybe<DrozChatApprovalQueue>;
+    getApprovalSummary: DrozChatApprovalSummary;
+    getApprovalTask?: Maybe<DrozChatApprovalTask>;
     getBulkCloseRoutineConfig?: Maybe<BulkCloseRoutineConfig>;
     getBulkCloseRuns: BulkCloseRunsConnection;
     getCustomField?: Maybe<CustomField>;
     getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
+    getDrozChatBusinessHours?: Maybe<DrozChatBusinessHours>;
     getDrozChatChannel?: Maybe<DrozChatChannel>;
     getGlobalConfiguration?: Maybe<GlobalConfiguration>;
     getHttpEndpoint?: Maybe<Scalars['String']['output']>;
@@ -932,11 +1184,14 @@ export type Query = {
     getTrigger?: Maybe<Trigger>;
     getView?: Maybe<View>;
     getWsEndpoint?: Maybe<Scalars['String']['output']>;
+    listApprovalQueues: Array<DrozChatApprovalQueue>;
+    listApprovalTasks: DrozChatApprovalTasksPage;
     listCustomFields: Array<CustomField>;
     listDrozChatAgentChannels: Array<DrozChatChannel>;
     listDrozChatAgentGroups: Array<DrozChatAgentGroup>;
     listDrozChatChannels: Array<DrozChatChannel>;
     listDrozChatGroups: Array<DrozChatAgentGroup>;
+    listMyApprovalQueues: Array<DrozChatApprovalQueue>;
     listNotes: CustomerNotesConnection;
     listQuickAnswers: QuickAnswersConnection;
     listTags: TicketTagsConnection;
@@ -970,6 +1225,12 @@ export type QueryAssertChatActionsArgs = {
 export type QueryCustomFieldValuesForTicketArgs = {
     ticketId: Scalars['ID']['input'];
 };
+export type QueryGetApprovalQueueArgs = {
+    id: Scalars['ID']['input'];
+};
+export type QueryGetApprovalTaskArgs = {
+    id: Scalars['ID']['input'];
+};
 export type QueryGetBulkCloseRunsArgs = {
     next?: InputMaybe<Scalars['Base64']['input']>;
 };
@@ -991,6 +1252,11 @@ export type QueryGetTriggerArgs = {
 export type QueryGetViewArgs = {
     id: Scalars['ID']['input'];
 };
+export type QueryListApprovalTasksArgs = {
+    filter: ApprovalTasksFilterInput;
+    page?: InputMaybe<Scalars['Int']['input']>;
+    perPage?: InputMaybe<Scalars['Int']['input']>;
+};
 export type QueryListDrozChatAgentChannelsArgs = {
     agentId: Scalars['ID']['input'];
 };
@@ -1081,6 +1347,9 @@ export declare enum QuickAnswersSortBy {
     UpdatedAtAsc = "updatedAt_asc",
     UpdatedAtDesc = "updatedAt_desc"
 }
+export type ReleaseApprovalTaskInput = {
+    id: Scalars['ID']['input'];
+};
 export type RemoveDrozChatAgentGroupInput = {
     agentId: Scalars['ID']['input'];
     id: Scalars['ID']['input'];
@@ -1125,6 +1394,9 @@ export type SearchResultsStats = {
     searchTime: Scalars['Float']['output'];
     totalPages: Scalars['Float']['output'];
 };
+export type SetBusinessHoursInput = {
+    days: Array<BusinessHoursDayInput>;
+};
 export type SetCustomFieldValueInput = {
     fieldId: Scalars['ID']['input'];
     ticketId: Scalars['ID']['input'];
@@ -1160,6 +1432,8 @@ export type StringMatcherInput = {
     ne?: InputMaybe<Scalars['String']['input']>;
 };
 export type Subscription = {
+    onApprovalAlert: DrozChatApprovalAlert;
+    onApprovalTaskChange: DrozChatApprovalTaskChange;
     onMessageByStateMine: TicketMessageSubscription;
     /**
      * Mudança de um ticket relevante para o painel de monitoramento, como delta enxuto. Entregue a
@@ -1584,9 +1858,14 @@ export declare enum Typenames {
     AgentGroup = "AgentGroup",
     AgentPresence = "AgentPresence",
     Any = "Any",
+    ApprovalQueues = "ApprovalQueues",
+    ApprovalSessionLocks = "ApprovalSessionLocks",
+    ApprovalTaskKeys = "ApprovalTaskKeys",
+    ApprovalTasks = "ApprovalTasks",
     BulkCloseBatches = "BulkCloseBatches",
     BulkCloseRoutineConfig = "BulkCloseRoutineConfig",
     BulkCloseRuns = "BulkCloseRuns",
+    BusinessHours = "BusinessHours",
     ChannelLastAssignee = "ChannelLastAssignee",
     ChannelTriggerExecutions = "ChannelTriggerExecutions",
     Channels = "Channels",
@@ -1612,6 +1891,14 @@ export declare enum Typenames {
 export type UnassignTicketInput = {
     ticketId: Scalars['ID']['input'];
 };
+export type UpdateApprovalQueueInput = {
+    agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    depthLimit?: InputMaybe<Scalars['Int']['input']>;
+    fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
+    groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    id: Scalars['ID']['input'];
+    name?: InputMaybe<Scalars['String']['input']>;
+};
 export type UpdateBulkCloseRoutineConfigInput = {
     batchSize?: InputMaybe<Scalars['Int']['input']>;
     cronExpression?: InputMaybe<Scalars['String']['input']>;

package/src/sdks/drozchat.js

@@ -1,10 +1,10 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
-exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = void 0;
-exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = void 0;
-exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = void 0;
+exports.LiveQueueSummaryFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.TicketWithCustomFieldValuesFragmentDoc = exports.TicketCustomFieldValueFragmentDoc = exports.CustomFieldFragmentDoc = exports.TicketFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.CustomerFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.BulkCloseRunFragmentDoc = exports.BulkCloseRoutineConfigFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.CustomFieldType = exports.Can = exports.BusinessHoursWeekday = exports.ApprovalTaskTab = exports.ApprovalTaskStatus = exports.ApprovalTaskRejectionReason = exports.ApprovalTaskMessageRole = exports.ApprovalTaskExecutionResult = exports.ApprovalTaskEventType = exports.ApprovalTaskDecision = exports.ApprovalTaskChannel = exports.ApprovalTaskChangeAction = exports.ApprovalAlertType = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
+exports.SearchTicketsWithCustomFieldValuesDocument = exports.ReorderCustomFieldsDocument = exports.DeleteCustomFieldDocument = exports.UpdateCustomFieldDocument = exports.CreateCustomFieldDocument = exports.ListCustomFieldsDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GetBulkCloseRunsDocument = exports.DeleteBulkCloseRoutineConfigDocument = exports.DisableBulkCloseRoutineConfigDocument = exports.EnableBulkCloseRoutineConfigDocument = exports.UpdateBulkCloseRoutineConfigDocument = exports.CreateBulkCloseRoutineConfigDocument = exports.GetBulkCloseRoutineConfigDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.MonitoringTicketSnapshotFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = void 0;
+exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.OnMonitoringTicketChangeDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.CustomFieldValuesForTicketDocument = exports.ClearCustomFieldValueDocument = exports.SetCustomFieldValueDocument = void 0;
+exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = void 0;
 exports.getSdk = getSdk;
 var ActiveDispatchConnector;
 (function (ActiveDispatchConnector) {
@@ -23,6 +23,90 @@ var AppInstanceStatus;
     AppInstanceStatus["Failing"] = "Failing";
     AppInstanceStatus["Inactive"] = "Inactive";
 })(AppInstanceStatus || (exports.AppInstanceStatus = AppInstanceStatus = {}));
+var ApprovalAlertType;
+(function (ApprovalAlertType) {
+    ApprovalAlertType["ApprovalQueueOverLimit"] = "APPROVAL_QUEUE_OVER_LIMIT";
+    ApprovalAlertType["Expired"] = "EXPIRED";
+    ApprovalAlertType["ExpiringSoon"] = "EXPIRING_SOON";
+    ApprovalAlertType["FallbackChannelMissing"] = "FALLBACK_CHANNEL_MISSING";
+    ApprovalAlertType["Indeterminate"] = "INDETERMINATE";
+    ApprovalAlertType["NoApproverOnline"] = "NO_APPROVER_ONLINE";
+})(ApprovalAlertType || (exports.ApprovalAlertType = ApprovalAlertType = {}));
+var ApprovalTaskChangeAction;
+(function (ApprovalTaskChangeAction) {
+    ApprovalTaskChangeAction["Created"] = "CREATED";
+    ApprovalTaskChangeAction["Removed"] = "REMOVED";
+    ApprovalTaskChangeAction["Updated"] = "UPDATED";
+})(ApprovalTaskChangeAction || (exports.ApprovalTaskChangeAction = ApprovalTaskChangeAction = {}));
+var ApprovalTaskChannel;
+(function (ApprovalTaskChannel) {
+    ApprovalTaskChannel["Other"] = "OTHER";
+    ApprovalTaskChannel["Web"] = "WEB";
+    ApprovalTaskChannel["Whatsapp"] = "WHATSAPP";
+})(ApprovalTaskChannel || (exports.ApprovalTaskChannel = ApprovalTaskChannel = {}));
+var ApprovalTaskDecision;
+(function (ApprovalTaskDecision) {
+    ApprovalTaskDecision["Approved"] = "APPROVED";
+    ApprovalTaskDecision["Rejected"] = "REJECTED";
+})(ApprovalTaskDecision || (exports.ApprovalTaskDecision = ApprovalTaskDecision = {}));
+var ApprovalTaskEventType;
+(function (ApprovalTaskEventType) {
+    ApprovalTaskEventType["Assigned"] = "ASSIGNED";
+    ApprovalTaskEventType["Cancelled"] = "CANCELLED";
+    ApprovalTaskEventType["Claimed"] = "CLAIMED";
+    ApprovalTaskEventType["ClaimExpired"] = "CLAIM_EXPIRED";
+    ApprovalTaskEventType["Created"] = "CREATED";
+    ApprovalTaskEventType["Decided"] = "DECIDED";
+    ApprovalTaskEventType["DivergenceFound"] = "DIVERGENCE_FOUND";
+    ApprovalTaskEventType["ExecutionReported"] = "EXECUTION_REPORTED";
+    ApprovalTaskEventType["Expired"] = "EXPIRED";
+    ApprovalTaskEventType["Released"] = "RELEASED";
+})(ApprovalTaskEventType || (exports.ApprovalTaskEventType = ApprovalTaskEventType = {}));
+var ApprovalTaskExecutionResult;
+(function (ApprovalTaskExecutionResult) {
+    ApprovalTaskExecutionResult["Executed"] = "EXECUTED";
+    ApprovalTaskExecutionResult["Failed"] = "FAILED";
+    ApprovalTaskExecutionResult["Indeterminate"] = "INDETERMINATE";
+    ApprovalTaskExecutionResult["NotExecuted"] = "NOT_EXECUTED";
+})(ApprovalTaskExecutionResult || (exports.ApprovalTaskExecutionResult = ApprovalTaskExecutionResult = {}));
+var ApprovalTaskMessageRole;
+(function (ApprovalTaskMessageRole) {
+    ApprovalTaskMessageRole["AiAgent"] = "AI_AGENT";
+    ApprovalTaskMessageRole["Customer"] = "CUSTOMER";
+})(ApprovalTaskMessageRole || (exports.ApprovalTaskMessageRole = ApprovalTaskMessageRole = {}));
+var ApprovalTaskRejectionReason;
+(function (ApprovalTaskRejectionReason) {
+    ApprovalTaskRejectionReason["DataMismatch"] = "DATA_MISMATCH";
+    ApprovalTaskRejectionReason["Other"] = "OTHER";
+    ApprovalTaskRejectionReason["OutOfPolicy"] = "OUT_OF_POLICY";
+    ApprovalTaskRejectionReason["SuspectedFraud"] = "SUSPECTED_FRAUD";
+})(ApprovalTaskRejectionReason || (exports.ApprovalTaskRejectionReason = ApprovalTaskRejectionReason = {}));
+var ApprovalTaskStatus;
+(function (ApprovalTaskStatus) {
+    ApprovalTaskStatus["Assigned"] = "ASSIGNED";
+    ApprovalTaskStatus["Cancelled"] = "CANCELLED";
+    ApprovalTaskStatus["Decided"] = "DECIDED";
+    ApprovalTaskStatus["Expired"] = "EXPIRED";
+    ApprovalTaskStatus["Open"] = "OPEN";
+})(ApprovalTaskStatus || (exports.ApprovalTaskStatus = ApprovalTaskStatus = {}));
+var ApprovalTaskTab;
+(function (ApprovalTaskTab) {
+    ApprovalTaskTab["All"] = "ALL";
+    ApprovalTaskTab["Finished"] = "FINISHED";
+    ApprovalTaskTab["ManualCheck"] = "MANUAL_CHECK";
+    ApprovalTaskTab["Mine"] = "MINE";
+    ApprovalTaskTab["Pending"] = "PENDING";
+})(ApprovalTaskTab || (exports.ApprovalTaskTab = ApprovalTaskTab = {}));
+var BusinessHoursWeekday;
+(function (BusinessHoursWeekday) {
+    BusinessHoursWeekday["Friday"] = "FRIDAY";
+    BusinessHoursWeekday["Monday"] = "MONDAY";
+    BusinessHoursWeekday["Saturday"] = "SATURDAY";
+    BusinessHoursWeekday["Sunday"] = "SUNDAY";
+    BusinessHoursWeekday["Thursday"] = "THURSDAY";
+    BusinessHoursWeekday["Tuesday"] = "TUESDAY";
+    BusinessHoursWeekday["Wednesday"] = "WEDNESDAY";
+})(BusinessHoursWeekday || (exports.BusinessHoursWeekday = BusinessHoursWeekday = {}));
 var Can;
 (function (Can) {
     Can["Manage"] = "manage";
@@ -168,9 +252,14 @@ var Typenames;
     Typenames["AgentGroup"] = "AgentGroup";
     Typenames["AgentPresence"] = "AgentPresence";
     Typenames["Any"] = "Any";
+    Typenames["ApprovalQueues"] = "ApprovalQueues";
+    Typenames["ApprovalSessionLocks"] = "ApprovalSessionLocks";
+    Typenames["ApprovalTaskKeys"] = "ApprovalTaskKeys";
+    Typenames["ApprovalTasks"] = "ApprovalTasks";
     Typenames["BulkCloseBatches"] = "BulkCloseBatches";
     Typenames["BulkCloseRoutineConfig"] = "BulkCloseRoutineConfig";
     Typenames["BulkCloseRuns"] = "BulkCloseRuns";
+    Typenames["BusinessHours"] = "BusinessHours";
     Typenames["ChannelLastAssignee"] = "ChannelLastAssignee";
     Typenames["ChannelTriggerExecutions"] = "ChannelTriggerExecutions";
     Typenames["Channels"] = "Channels";