@droz-js/sdk 0.26.17 → 0.26.19

package/src/sdks/ai.js

@@ -1,9 +1,9 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = exports.AiAgentSpecFragmentDoc = exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolParameterFormat = exports.ToolEffect = exports.ToolAvailability = exports.ToolApprovalMode = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentUnbackedClaimAction = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentKnowledgeFallback = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentApprovalStatus = exports.AiAgentApprovalOutcome = exports.AiAgentApprovalDecision = exports.AiAgentAnalysisFailureReason = exports.AiAgentActionClaim = void 0;
-exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentCheckLimitsDocument = exports.AiAgentAuthoringRulesDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.DecideAiAgentApprovalDocument = exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsPageDocument = exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = exports.QnaFragmentFragmentDoc = exports.NlpInstanceFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = void 0;
-exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = exports.ListQnAInstancesDocument = exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = void 0;
+exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = exports.AiAgentSpecFragmentDoc = exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolParameterFormat = exports.ToolEffect = exports.ToolAvailability = exports.ToolApprovalMode = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentUnbackedClaimAction = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentKnowledgeFallback = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentBusinessHoursWeekday = exports.AiAgentBusinessHoursStatus = exports.AiAgentBusinessHoursSource = exports.AiAgentBusinessHoursAlert = exports.AiAgentApprovalStatus = exports.AiAgentApprovalRouting = exports.AiAgentApprovalOutcome = exports.AiAgentApprovalDecision = exports.AiAgentAnalysisFailureReason = exports.AiAgentActionClaim = void 0;
+exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.DecideAiAgentApprovalDocument = exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsPageDocument = exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentBusinessHoursDocument = exports.AiAgentApprovalQueueAlertsDocument = exports.SetAiAgentBusinessHoursDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = exports.QnaFragmentFragmentDoc = exports.NlpInstanceFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentBusinessHoursFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = void 0;
+exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = exports.ListQnAInstancesDocument = exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentCheckLimitsDocument = exports.AiAgentAuthoringRulesDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = void 0;
 exports.getSdk = getSdk;
 var AiAgentActionClaim;
 (function (AiAgentActionClaim) {
@@ -31,13 +31,49 @@ var AiAgentApprovalOutcome;
     AiAgentApprovalOutcome["TakenByOther"] = "takenByOther";
     AiAgentApprovalOutcome["ToolUnavailable"] = "toolUnavailable";
 })(AiAgentApprovalOutcome || (exports.AiAgentApprovalOutcome = AiAgentApprovalOutcome = {}));
+var AiAgentApprovalRouting;
+(function (AiAgentApprovalRouting) {
+    AiAgentApprovalRouting["Chat"] = "CHAT";
+    AiAgentApprovalRouting["Legacy"] = "LEGACY";
+})(AiAgentApprovalRouting || (exports.AiAgentApprovalRouting = AiAgentApprovalRouting = {}));
 var AiAgentApprovalStatus;
 (function (AiAgentApprovalStatus) {
     AiAgentApprovalStatus["Approved"] = "approved";
+    AiAgentApprovalStatus["Cancelled"] = "cancelled";
     AiAgentApprovalStatus["Expired"] = "expired";
     AiAgentApprovalStatus["Pending"] = "pending";
     AiAgentApprovalStatus["Rejected"] = "rejected";
+    AiAgentApprovalStatus["Requesting"] = "requesting";
+    AiAgentApprovalStatus["Unavailable"] = "unavailable";
 })(AiAgentApprovalStatus || (exports.AiAgentApprovalStatus = AiAgentApprovalStatus = {}));
+var AiAgentBusinessHoursAlert;
+(function (AiAgentBusinessHoursAlert) {
+    AiAgentBusinessHoursAlert["NotConfigured"] = "NOT_CONFIGURED";
+    AiAgentBusinessHoursAlert["NotReceived"] = "NOT_RECEIVED";
+    AiAgentBusinessHoursAlert["NoDayOn"] = "NO_DAY_ON";
+    AiAgentBusinessHoursAlert["RecordRenamed"] = "RECORD_RENAMED";
+})(AiAgentBusinessHoursAlert || (exports.AiAgentBusinessHoursAlert = AiAgentBusinessHoursAlert = {}));
+var AiAgentBusinessHoursSource;
+(function (AiAgentBusinessHoursSource) {
+    AiAgentBusinessHoursSource["DrozChat"] = "DROZ_CHAT";
+    AiAgentBusinessHoursSource["Manual"] = "MANUAL";
+})(AiAgentBusinessHoursSource || (exports.AiAgentBusinessHoursSource = AiAgentBusinessHoursSource = {}));
+var AiAgentBusinessHoursStatus;
+(function (AiAgentBusinessHoursStatus) {
+    AiAgentBusinessHoursStatus["Inside"] = "INSIDE";
+    AiAgentBusinessHoursStatus["Outside"] = "OUTSIDE";
+    AiAgentBusinessHoursStatus["Unknown"] = "UNKNOWN";
+})(AiAgentBusinessHoursStatus || (exports.AiAgentBusinessHoursStatus = AiAgentBusinessHoursStatus = {}));
+var AiAgentBusinessHoursWeekday;
+(function (AiAgentBusinessHoursWeekday) {
+    AiAgentBusinessHoursWeekday["Friday"] = "FRIDAY";
+    AiAgentBusinessHoursWeekday["Monday"] = "MONDAY";
+    AiAgentBusinessHoursWeekday["Saturday"] = "SATURDAY";
+    AiAgentBusinessHoursWeekday["Sunday"] = "SUNDAY";
+    AiAgentBusinessHoursWeekday["Thursday"] = "THURSDAY";
+    AiAgentBusinessHoursWeekday["Tuesday"] = "TUESDAY";
+    AiAgentBusinessHoursWeekday["Wednesday"] = "WEDNESDAY";
+})(AiAgentBusinessHoursWeekday || (exports.AiAgentBusinessHoursWeekday = AiAgentBusinessHoursWeekday = {}));
 var AiAgentChannelType;
 (function (AiAgentChannelType) {
     AiAgentChannelType["Email"] = "email";
@@ -277,6 +313,10 @@ var Typenames;
 (function (Typenames) {
     Typenames["AiAgentAnswerCache"] = "AiAgentAnswerCache";
     Typenames["AiAgentApproval"] = "AiAgentApproval";
+    Typenames["AiAgentApprovalQueueCatalog"] = "AiAgentApprovalQueueCatalog";
+    Typenames["AiAgentApprovalSessionLock"] = "AiAgentApprovalSessionLock";
+    Typenames["AiAgentApprovalTaskKey"] = "AiAgentApprovalTaskKey";
+    Typenames["AiAgentBusinessHours"] = "AiAgentBusinessHours";
     Typenames["AiAgentCheckRun"] = "AiAgentCheckRun";
     Typenames["AiAgentConsumption"] = "AiAgentConsumption";
     Typenames["AiAgentConsumptionMark"] = "AiAgentConsumptionMark";
@@ -288,6 +328,7 @@ var Typenames;
     Typenames["AiAgentEvalReport"] = "AiAgentEvalReport";
     Typenames["AiAgentExternalTermination"] = "AiAgentExternalTermination";
     Typenames["AiAgentOpenConversation"] = "AiAgentOpenConversation";
+    Typenames["AiAgentPhoneBinding"] = "AiAgentPhoneBinding";
     Typenames["AiAgentProcedure"] = "AiAgentProcedure";
     Typenames["AiAgentRetentionPolicy"] = "AiAgentRetentionPolicy";
     Typenames["AiAgentScenario"] = "AiAgentScenario";
@@ -312,6 +353,7 @@ exports.AiAgentSummaryFragmentDoc = `
   channels
   updatedAt
   queuedApprovals
+  hasHumanIntervention
   status
 }
     `;
@@ -365,6 +407,7 @@ exports.AiAgentSpecFragmentDoc = `
     renewalMessage
   }
   typingIndicator
+  approvalRouting
 }
     `;
 exports.AiAgentToolExclusionFragmentDoc = `
@@ -419,6 +462,7 @@ exports.AiAgentProcedureFragmentDoc = `
   executionAutonomy
   endsConversationAfterInforming
   continuesAfterApproval
+  approvalQueueId
   approvedReplyTemplate
   deniedReplyTemplate
   expiredReplyTemplate
@@ -476,7 +520,7 @@ exports.AiAgentTraceFragmentDoc = `
   agentVersion
   input
   promptBuilderVersion
-  masterRuleVersion
+  platformTextVersions
   identificationRequired
   promptFingerprint
   knowledgeOrigins
@@ -515,6 +559,24 @@ exports.AiAgentScenarioFragmentDoc = `
   expectations
 }
     `;
+exports.AiAgentBusinessHoursFragmentDoc = `
+    fragment aiAgentBusinessHours on AiAgentBusinessHours {
+  source
+  product
+  recordId
+  days {
+    weekday
+    enabled
+    slots {
+      start
+      end
+    }
+  }
+  status
+  alert
+  receivedAt
+}
+    `;
 exports.AiAgentDashboardIndicatorFragmentDoc = `
     fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {
   value
@@ -798,6 +860,30 @@ exports.AiAgentRetentionPolicyDocument = `
   }
 }
     `;
+exports.SetAiAgentBusinessHoursDocument = `
+    mutation setAiAgentBusinessHours($input: SetAiAgentBusinessHoursInput!) {
+  setAiAgentBusinessHours(input: $input) {
+    ...aiAgentBusinessHours
+  }
+}
+    ${exports.AiAgentBusinessHoursFragmentDoc}`;
+exports.AiAgentApprovalQueueAlertsDocument = `
+    query aiAgentApprovalQueueAlerts {
+  aiAgentApprovalQueueAlerts {
+    aiAgentId
+    procedureId
+    procedureName
+    approvalQueueId
+  }
+}
+    `;
+exports.AiAgentBusinessHoursDocument = `
+    query aiAgentBusinessHours {
+  aiAgentBusinessHours {
+    ...aiAgentBusinessHours
+  }
+}
+    ${exports.AiAgentBusinessHoursFragmentDoc}`;
 exports.AiAgentConversationMetricsDocument = `
     query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {
   aiAgentConversationMetrics(input: $input) {
@@ -1155,6 +1241,7 @@ exports.AiAgentAuthoringRulesDocument = `
     query aiAgentAuthoringRules {
   aiAgentAuthoringRules {
     maxAuthoredFieldLength
+    maxToneNotesLength
     maxAutomaticMessageChars
     maxReplySubjectChars
     knowledgeFallbacks
@@ -1365,6 +1452,15 @@ function getSdk(requester) {
         aiAgentRetentionPolicy(variables, options) {
             return requester(exports.AiAgentRetentionPolicyDocument, variables, options);
         },
+        setAiAgentBusinessHours(variables, options) {
+            return requester(exports.SetAiAgentBusinessHoursDocument, variables, options);
+        },
+        aiAgentApprovalQueueAlerts(variables, options) {
+            return requester(exports.AiAgentApprovalQueueAlertsDocument, variables, options);
+        },
+        aiAgentBusinessHours(variables, options) {
+            return requester(exports.AiAgentBusinessHoursDocument, variables, options);
+        },
         aiAgentConversationMetrics(variables, options) {
             return requester(exports.AiAgentConversationMetricsDocument, variables, options);
         },

package/src/sdks/drozchat.d.ts

@@ -212,6 +212,79 @@ export declare enum AppInstanceStatus {
     Failing = "Failing",
     Inactive = "Inactive"
 }
+export declare enum ApprovalAlertType {
+    ApprovalQueueOverLimit = "APPROVAL_QUEUE_OVER_LIMIT",
+    Expired = "EXPIRED",
+    ExpiringSoon = "EXPIRING_SOON",
+    FallbackChannelMissing = "FALLBACK_CHANNEL_MISSING",
+    Indeterminate = "INDETERMINATE",
+    NoApproverOnline = "NO_APPROVER_ONLINE"
+}
+export declare enum ApprovalTaskChangeAction {
+    Created = "CREATED",
+    Removed = "REMOVED",
+    Updated = "UPDATED"
+}
+export declare enum ApprovalTaskChannel {
+    Other = "OTHER",
+    Web = "WEB",
+    Whatsapp = "WHATSAPP"
+}
+export declare enum ApprovalTaskDecision {
+    Approved = "APPROVED",
+    Rejected = "REJECTED"
+}
+export declare enum ApprovalTaskEventType {
+    Assigned = "ASSIGNED",
+    Cancelled = "CANCELLED",
+    Claimed = "CLAIMED",
+    ClaimExpired = "CLAIM_EXPIRED",
+    Created = "CREATED",
+    Decided = "DECIDED",
+    DivergenceFound = "DIVERGENCE_FOUND",
+    ExecutionReported = "EXECUTION_REPORTED",
+    Expired = "EXPIRED",
+    Released = "RELEASED"
+}
+export declare enum ApprovalTaskExecutionResult {
+    Executed = "EXECUTED",
+    Failed = "FAILED",
+    Indeterminate = "INDETERMINATE",
+    NotExecuted = "NOT_EXECUTED"
+}
+export declare enum ApprovalTaskMessageRole {
+    AiAgent = "AI_AGENT",
+    Customer = "CUSTOMER"
+}
+export declare enum ApprovalTaskRejectionReason {
+    DataMismatch = "DATA_MISMATCH",
+    Other = "OTHER",
+    OutOfPolicy = "OUT_OF_POLICY",
+    SuspectedFraud = "SUSPECTED_FRAUD"
+}
+export declare enum ApprovalTaskStatus {
+    Assigned = "ASSIGNED",
+    Cancelled = "CANCELLED",
+    Decided = "DECIDED",
+    Expired = "EXPIRED",
+    Open = "OPEN"
+}
+export declare enum ApprovalTaskTab {
+    All = "ALL",
+    Finished = "FINISHED",
+    ManualCheck = "MANUAL_CHECK",
+    Mine = "MINE",
+    Pending = "PENDING"
+}
+export type ApprovalTasksFilterInput = {
+    approvalQueueId?: InputMaybe<Scalars['ID']['input']>;
+    search?: InputMaybe<Scalars['String']['input']>;
+    tab: ApprovalTaskTab;
+};
+export type AssignApprovalTaskInput = {
+    assigneeId: Scalars['ID']['input'];
+    id: Scalars['ID']['input'];
+};
 export type AssignTicketInput = {
     assigneeId: Scalars['ID']['input'];
     channelId?: InputMaybe<Scalars['ID']['input']>;
@@ -262,6 +335,24 @@ export type BulkCloseRunsConnection = {
     nodes: Array<BulkCloseRun>;
     pageInfo: PageInfo;
 };
+export type BusinessHoursDayInput = {
+    enabled: Scalars['Boolean']['input'];
+    slots: Array<BusinessHoursSlotInput>;
+    weekday: BusinessHoursWeekday;
+};
+export type BusinessHoursSlotInput = {
+    end: Scalars['String']['input'];
+    start: Scalars['String']['input'];
+};
+export declare enum BusinessHoursWeekday {
+    Friday = "FRIDAY",
+    Monday = "MONDAY",
+    Saturday = "SATURDAY",
+    Sunday = "SUNDAY",
+    Thursday = "THURSDAY",
+    Tuesday = "TUESDAY",
+    Wednesday = "WEDNESDAY"
+}
 export declare enum Can {
     Manage = "manage",
     Read = "read",
@@ -300,6 +391,9 @@ export type ChatActions = {
     canUnassign: Scalars['Boolean']['output'];
     canUpdateTags: Scalars['Boolean']['output'];
 };
+export type ClaimApprovalTaskInput = {
+    id: Scalars['ID']['input'];
+};
 export type ClearCustomFieldValueInput = {
     fieldId: Scalars['ID']['input'];
     ticketId: Scalars['ID']['input'];
@@ -310,6 +404,13 @@ export type CloneViewInput = {
 export type CloseTicketInput = {
     ticketId: Scalars['ID']['input'];
 };
+export type CreateApprovalQueueInput = {
+    agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    depthLimit: Scalars['Int']['input'];
+    fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
+    groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    name: Scalars['String']['input'];
+};
 export type CreateBulkCloseRoutineConfigInput = {
     batchSize: Scalars['Int']['input'];
     cronExpression: Scalars['String']['input'];
@@ -461,6 +562,15 @@ export type CustomerSearchResultsFacetValue = {
     customer?: Maybe<DrozChatCustomer>;
     value: Scalars['String']['output'];
 };
+export type DecideApprovalTaskInput = {
+    decision: ApprovalTaskDecision;
+    id: Scalars['ID']['input'];
+    rejectionNote?: InputMaybe<Scalars['String']['input']>;
+    rejectionReason?: InputMaybe<ApprovalTaskRejectionReason>;
+};
+export type DeleteApprovalQueueInput = {
+    id: Scalars['ID']['input'];
+};
 export type DeleteCustomerNoteInput = {
     customerId: Scalars['String']['input'];
     id: Scalars['String']['input'];
@@ -502,6 +612,112 @@ export type DrozChatAgentGroup = {
     name: Scalars['String']['output'];
     updatedAt: Scalars['DateTime']['output'];
 };
+export type DrozChatApprovalAlert = {
+    approvalQueueId: Scalars['ID']['output'];
+    raisedAt: Scalars['DateTime']['output'];
+    taskId?: Maybe<Scalars['ID']['output']>;
+    type: ApprovalAlertType;
+};
+export type DrozChatApprovalQueue = {
+    agentIds?: Maybe<Array<Scalars['ID']['output']>>;
+    createdAt: Scalars['DateTime']['output'];
+    deletedAt?: Maybe<Scalars['DateTime']['output']>;
+    depthLimit: Scalars['Int']['output'];
+    fallbackChannelId?: Maybe<Scalars['ID']['output']>;
+    groupIds?: Maybe<Array<Scalars['ID']['output']>>;
+    id: Scalars['ID']['output'];
+    name: Scalars['String']['output'];
+    procedureCount: Scalars['Int']['output'];
+    procedureNames: Array<Scalars['String']['output']>;
+    updatedAt: Scalars['DateTime']['output'];
+};
+export type DrozChatApprovalSummary = {
+    assignedCount: Scalars['Int']['output'];
+    divergentCount: Scalars['Int']['output'];
+    expiringSoonCount: Scalars['Int']['output'];
+    manualCheckCount: Scalars['Int']['output'];
+    mineCount: Scalars['Int']['output'];
+    openCount: Scalars['Int']['output'];
+};
+export type DrozChatApprovalTask = {
+    aiAgentId: Scalars['ID']['output'];
+    approvalQueueId: Scalars['ID']['output'];
+    args: Scalars['JSONObject']['output'];
+    assignedAt?: Maybe<Scalars['DateTime']['output']>;
+    assigneeId?: Maybe<Scalars['ID']['output']>;
+    assigneeName?: Maybe<Scalars['String']['output']>;
+    channel: ApprovalTaskChannel;
+    claimExpiresAt?: Maybe<Scalars['DateTime']['output']>;
+    consumerActive: Scalars['Boolean']['output'];
+    conversation: DrozChatApprovalTaskConversation;
+    createdAt: Scalars['DateTime']['output'];
+    customerId?: Maybe<Scalars['ID']['output']>;
+    decidedAt?: Maybe<Scalars['DateTime']['output']>;
+    decidedById?: Maybe<Scalars['ID']['output']>;
+    decidedByName?: Maybe<Scalars['String']['output']>;
+    decision?: Maybe<ApprovalTaskDecision>;
+    divergent?: Maybe<DrozChatApprovalTaskDivergence>;
+    executionResult?: Maybe<ApprovalTaskExecutionResult>;
+    expiresAt: Scalars['DateTime']['output'];
+    history: Array<DrozChatApprovalTaskEvent>;
+    id: Scalars['ID']['output'];
+    idempotencyKey: Scalars['String']['output'];
+    rejectionNote?: Maybe<Scalars['String']['output']>;
+    rejectionReason?: Maybe<ApprovalTaskRejectionReason>;
+    sessionId: Scalars['ID']['output'];
+    status: ApprovalTaskStatus;
+    summary: Scalars['String']['output'];
+    ticketId?: Maybe<Scalars['ID']['output']>;
+    toolId: Scalars['String']['output'];
+    toolName: Scalars['String']['output'];
+    trusted: Scalars['JSONObject']['output'];
+    untrusted: Scalars['JSONObject']['output'];
+    updatedAt: Scalars['DateTime']['output'];
+    useCase: Scalars['String']['output'];
+};
+export type DrozChatApprovalTaskChange = {
+    action: ApprovalTaskChangeAction;
+    task: DrozChatApprovalTask;
+};
+export type DrozChatApprovalTaskConversation = {
+    messages: Array<DrozChatApprovalTaskMessage>;
+    truncated: Scalars['Boolean']['output'];
+};
+export type DrozChatApprovalTaskDivergence = {
+    after: Scalars['JSONObject']['output'];
+    before: Scalars['JSONObject']['output'];
+};
+export type DrozChatApprovalTaskEvent = {
+    actorId?: Maybe<Scalars['ID']['output']>;
+    at: Scalars['DateTime']['output'];
+    targetId?: Maybe<Scalars['ID']['output']>;
+    type: ApprovalTaskEventType;
+};
+export type DrozChatApprovalTaskMessage = {
+    role: ApprovalTaskMessageRole;
+    sentAt: Scalars['DateTime']['output'];
+    text: Scalars['String']['output'];
+};
+export type DrozChatApprovalTasksPage = {
+    nodes: Array<DrozChatApprovalTask>;
+    page: Scalars['Int']['output'];
+    perPage: Scalars['Int']['output'];
+    total: Scalars['Int']['output'];
+};
+export type DrozChatBusinessHours = {
+    createdAt: Scalars['DateTime']['output'];
+    days: Array<DrozChatBusinessHoursDay>;
+    updatedAt: Scalars['DateTime']['output'];
+};
+export type DrozChatBusinessHoursDay = {
+    enabled: Scalars['Boolean']['output'];
+    slots: Array<DrozChatBusinessHoursSlot>;
+    weekday: BusinessHoursWeekday;
+};
+export type DrozChatBusinessHoursSlot = {
+    end: Scalars['String']['output'];
+    start: Scalars['String']['output'];
+};
 export type DrozChatChannel = {
     agentIds?: Maybe<Array<Scalars['ID']['output']>>;
     createdAt: Scalars['DateTime']['output'];
@@ -656,12 +872,15 @@ export type Mutation = {
     addTagsToTicket: Ticket;
     agentHeartbeat: AgentPresence;
     agentLogoff: AgentPresence;
+    assignApprovalTask: DrozChatApprovalTask;
     assignTicket: Ticket;
     assignTicketMyself: Ticket;
+    claimApprovalTask: DrozChatApprovalTask;
     clearCustomFieldValue: Ticket;
     clearMaxSimultaneousAttendances?: Maybe<GlobalConfiguration>;
     cloneView: View;
     closeTicket: Ticket;
+    createApprovalQueue: DrozChatApprovalQueue;
     createBulkCloseRoutineConfig: BulkCloseRoutineConfig;
     createCustomField: CustomField;
     createDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -675,6 +894,8 @@ export type Mutation = {
     createTicketMessageForStorage: TicketMessage;
     createTrigger: Trigger;
     createView: View;
+    decideApprovalTask: DrozChatApprovalTask;
+    deleteApprovalQueue: DrozChatApprovalQueue;
     deleteBulkCloseRoutineConfig: Scalars['Boolean']['output'];
     deleteCustomField: Scalars['Boolean']['output'];
     deleteNote: CustomerNote;
@@ -695,6 +916,7 @@ export type Mutation = {
     /** Announce the current agent left the ticket (call on close/unmount). */
     leaveTicketPresence: TicketPresence;
     markTicketMessagesAsRead?: Maybe<Scalars['Void']['output']>;
+    releaseApprovalTask: DrozChatApprovalTask;
     removeDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
     removeDrozChatChannelAgent?: Maybe<DrozChatChannel>;
     removeDrozChatChannelGroup?: Maybe<DrozChatChannel>;
@@ -702,9 +924,11 @@ export type Mutation = {
     reorderCustomFields: Array<CustomField>;
     reorderTriggersByEventType: Array<Trigger>;
     setCustomFieldValue: Ticket;
+    setDrozChatBusinessHours: DrozChatBusinessHours;
     setMaxSimultaneousAttendances: GlobalConfiguration;
     transferTicketToChannel: Ticket;
     unassignTicket: Ticket;
+    updateApprovalQueue: DrozChatApprovalQueue;
     updateBulkCloseRoutineConfig: BulkCloseRoutineConfig;
     updateCustomField: CustomField;
     updateDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -732,12 +956,18 @@ export type MutationAddDrozChatChannelGroupArgs = {
 export type MutationAddTagsToTicketArgs = {
     input: AddTagsToTicketInput;
 };
+export type MutationAssignApprovalTaskArgs = {
+    input: AssignApprovalTaskInput;
+};
 export type MutationAssignTicketArgs = {
     input: AssignTicketInput;
 };
 export type MutationAssignTicketMyselfArgs = {
     input: AssignTicketMyselfInput;
 };
+export type MutationClaimApprovalTaskArgs = {
+    input: ClaimApprovalTaskInput;
+};
 export type MutationClearCustomFieldValueArgs = {
     input: ClearCustomFieldValueInput;
 };
@@ -747,6 +977,9 @@ export type MutationCloneViewArgs = {
 export type MutationCloseTicketArgs = {
     input: CloseTicketInput;
 };
+export type MutationCreateApprovalQueueArgs = {
+    input: CreateApprovalQueueInput;
+};
 export type MutationCreateBulkCloseRoutineConfigArgs = {
     input: CreateBulkCloseRoutineConfigInput;
 };
@@ -786,6 +1019,12 @@ export type MutationCreateTriggerArgs = {
 export type MutationCreateViewArgs = {
     input: CreateViewInput;
 };
+export type MutationDecideApprovalTaskArgs = {
+    input: DecideApprovalTaskInput;
+};
+export type MutationDeleteApprovalQueueArgs = {
+    input: DeleteApprovalQueueInput;
+};
 export type MutationDeleteCustomFieldArgs = {
     id: Scalars['ID']['input'];
 };
@@ -825,6 +1064,9 @@ export type MutationLeaveTicketPresenceArgs = {
 export type MutationMarkTicketMessagesAsReadArgs = {
     input: MarkTicketMessagesAsReadInput;
 };
+export type MutationReleaseApprovalTaskArgs = {
+    input: ReleaseApprovalTaskInput;
+};
 export type MutationRemoveDrozChatAgentGroupArgs = {
     input: RemoveDrozChatAgentGroupInput;
 };
@@ -846,6 +1088,9 @@ export type MutationReorderTriggersByEventTypeArgs = {
 export type MutationSetCustomFieldValueArgs = {
     input: SetCustomFieldValueInput;
 };
+export type MutationSetDrozChatBusinessHoursArgs = {
+    input: SetBusinessHoursInput;
+};
 export type MutationSetMaxSimultaneousAttendancesArgs = {
     input: SetMaxSimultaneousAttendancesInput;
 };
@@ -855,6 +1100,9 @@ export type MutationTransferTicketToChannelArgs = {
 export type MutationUnassignTicketArgs = {
     input: UnassignTicketInput;
 };
+export type MutationUpdateApprovalQueueArgs = {
+    input: UpdateApprovalQueueInput;
+};
 export type MutationUpdateBulkCloseRoutineConfigArgs = {
     input: UpdateBulkCloseRoutineConfigInput;
 };
@@ -920,10 +1168,14 @@ export type Query = {
     app?: Maybe<Scalars['DRN']['output']>;
     assertChatActions: ChatActions;
     customFieldValuesForTicket: Array<TicketCustomFieldValue>;
+    getApprovalQueue?: Maybe<DrozChatApprovalQueue>;
+    getApprovalSummary: DrozChatApprovalSummary;
+    getApprovalTask?: Maybe<DrozChatApprovalTask>;
     getBulkCloseRoutineConfig?: Maybe<BulkCloseRoutineConfig>;
     getBulkCloseRuns: BulkCloseRunsConnection;
     getCustomField?: Maybe<CustomField>;
     getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
+    getDrozChatBusinessHours?: Maybe<DrozChatBusinessHours>;
     getDrozChatChannel?: Maybe<DrozChatChannel>;
     getGlobalConfiguration?: Maybe<GlobalConfiguration>;
     getHttpEndpoint?: Maybe<Scalars['String']['output']>;
@@ -932,11 +1184,14 @@ export type Query = {
     getTrigger?: Maybe<Trigger>;
     getView?: Maybe<View>;
     getWsEndpoint?: Maybe<Scalars['String']['output']>;
+    listApprovalQueues: Array<DrozChatApprovalQueue>;
+    listApprovalTasks: DrozChatApprovalTasksPage;
     listCustomFields: Array<CustomField>;
     listDrozChatAgentChannels: Array<DrozChatChannel>;
     listDrozChatAgentGroups: Array<DrozChatAgentGroup>;
     listDrozChatChannels: Array<DrozChatChannel>;
     listDrozChatGroups: Array<DrozChatAgentGroup>;
+    listMyApprovalQueues: Array<DrozChatApprovalQueue>;
     listNotes: CustomerNotesConnection;
     listQuickAnswers: QuickAnswersConnection;
     listTags: TicketTagsConnection;
@@ -970,6 +1225,12 @@ export type QueryAssertChatActionsArgs = {
 export type QueryCustomFieldValuesForTicketArgs = {
     ticketId: Scalars['ID']['input'];
 };
+export type QueryGetApprovalQueueArgs = {
+    id: Scalars['ID']['input'];
+};
+export type QueryGetApprovalTaskArgs = {
+    id: Scalars['ID']['input'];
+};
 export type QueryGetBulkCloseRunsArgs = {
     next?: InputMaybe<Scalars['Base64']['input']>;
 };
@@ -991,6 +1252,11 @@ export type QueryGetTriggerArgs = {
 export type QueryGetViewArgs = {
     id: Scalars['ID']['input'];
 };
+export type QueryListApprovalTasksArgs = {
+    filter: ApprovalTasksFilterInput;
+    page?: InputMaybe<Scalars['Int']['input']>;
+    perPage?: InputMaybe<Scalars['Int']['input']>;
+};
 export type QueryListDrozChatAgentChannelsArgs = {
     agentId: Scalars['ID']['input'];
 };
@@ -1081,6 +1347,9 @@ export declare enum QuickAnswersSortBy {
     UpdatedAtAsc = "updatedAt_asc",
     UpdatedAtDesc = "updatedAt_desc"
 }
+export type ReleaseApprovalTaskInput = {
+    id: Scalars['ID']['input'];
+};
 export type RemoveDrozChatAgentGroupInput = {
     agentId: Scalars['ID']['input'];
     id: Scalars['ID']['input'];
@@ -1125,6 +1394,9 @@ export type SearchResultsStats = {
     searchTime: Scalars['Float']['output'];
     totalPages: Scalars['Float']['output'];
 };
+export type SetBusinessHoursInput = {
+    days: Array<BusinessHoursDayInput>;
+};
 export type SetCustomFieldValueInput = {
     fieldId: Scalars['ID']['input'];
     ticketId: Scalars['ID']['input'];
@@ -1160,6 +1432,8 @@ export type StringMatcherInput = {
     ne?: InputMaybe<Scalars['String']['input']>;
 };
 export type Subscription = {
+    onApprovalAlert: DrozChatApprovalAlert;
+    onApprovalTaskChange: DrozChatApprovalTaskChange;
     onMessageByStateMine: TicketMessageSubscription;
     /**
      * Mudança de um ticket relevante para o painel de monitoramento, como delta enxuto. Entregue a
@@ -1584,9 +1858,14 @@ export declare enum Typenames {
     AgentGroup = "AgentGroup",
     AgentPresence = "AgentPresence",
     Any = "Any",
+    ApprovalQueues = "ApprovalQueues",
+    ApprovalSessionLocks = "ApprovalSessionLocks",
+    ApprovalTaskKeys = "ApprovalTaskKeys",
+    ApprovalTasks = "ApprovalTasks",
     BulkCloseBatches = "BulkCloseBatches",
     BulkCloseRoutineConfig = "BulkCloseRoutineConfig",
     BulkCloseRuns = "BulkCloseRuns",
+    BusinessHours = "BusinessHours",
     ChannelLastAssignee = "ChannelLastAssignee",
     ChannelTriggerExecutions = "ChannelTriggerExecutions",
     Channels = "Channels",
@@ -1612,6 +1891,14 @@ export declare enum Typenames {
 export type UnassignTicketInput = {
     ticketId: Scalars['ID']['input'];
 };
+export type UpdateApprovalQueueInput = {
+    agentIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    depthLimit?: InputMaybe<Scalars['Int']['input']>;
+    fallbackChannelId?: InputMaybe<Scalars['ID']['input']>;
+    groupIds?: InputMaybe<Array<Scalars['ID']['input']>>;
+    id: Scalars['ID']['input'];
+    name?: InputMaybe<Scalars['String']['input']>;
+};
 export type UpdateBulkCloseRoutineConfigInput = {
     batchSize?: InputMaybe<Scalars['Int']['input']>;
     cronExpression?: InputMaybe<Scalars['String']['input']>;