@droz-js/sdk 0.26.16 → 0.26.18

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.26.16",
+  "version": "0.26.18",
   "private": false,
   "repository": {
     "type": "git",

package/src/drozadmin.d.ts

@@ -121,6 +121,28 @@ declare const DrozAdmin_base: new (options?: import("./client/http").HttpClientO
     removeEnvironmentParameter(variables: import("./sdks/drozcommons").Exact<{
         input: import("./sdks/drozcommons").RemoveEnvironmentParameterInput;
     }>, options?: unknown): Promise<import("./sdks/drozcommons").RemoveEnvironmentParameterMutation>;
+    listPlatformTexts(variables?: import("./sdks/drozcommons").Exact<{
+        [key: string]: never;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").ListPlatformTextsQuery>;
+    listPlatformTextVersions(variables: import("./sdks/drozcommons").Exact<{
+        key: import("./sdks/drozcommons").PlatformTextKey;
+        tenantId?: import("./sdks/drozcommons").InputMaybe<import("./sdks/drozcommons").Scalars["String"]["input"]>;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").ListPlatformTextVersionsQuery>;
+    platformTextPublishImpact(variables: import("./sdks/drozcommons").Exact<{
+        key: import("./sdks/drozcommons").PlatformTextKey;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").PlatformTextPublishImpactQuery>;
+    draftPlatformText(variables: import("./sdks/drozcommons").Exact<{
+        input: import("./sdks/drozcommons").DraftPlatformTextInput;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").DraftPlatformTextMutation>;
+    publishPlatformTextVersion(variables: import("./sdks/drozcommons").Exact<{
+        input: import("./sdks/drozcommons").PlatformTextVersionRefInput;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").PublishPlatformTextVersionMutation>;
+    rollbackPlatformTextVersion(variables: import("./sdks/drozcommons").Exact<{
+        input: import("./sdks/drozcommons").PlatformTextVersionRefInput;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").RollbackPlatformTextVersionMutation>;
+    removePlatformTextOverride(variables: import("./sdks/drozcommons").Exact<{
+        input: import("./sdks/drozcommons").RemovePlatformTextOverrideInput;
+    }>, options?: unknown): Promise<import("./sdks/drozcommons").RemovePlatformTextOverrideMutation>;
     listQueueHealthSummary(variables?: import("./sdks/drozcommons").Exact<{
         [key: string]: never;
     }>, options?: unknown): Promise<import("./sdks/drozcommons").ListQueueHealthSummaryQuery>;

package/src/sdks/ai.d.ts

@@ -791,6 +791,7 @@ export type AiAgentScenarioTurn = {
     blockCategories: Array<AiAgentMetricsCount>;
     blocked: Scalars['Int']['output'];
     grounded: Scalars['Int']['output'];
+    heldCalls?: Maybe<Array<AiAgentMetricsCount>>;
     identificationRequired: Scalars['Int']['output'];
     rejectedCalls?: Maybe<Array<AiAgentRejectedCall>>;
     runs: Scalars['Int']['output'];
@@ -845,8 +846,6 @@ export type AiAgentSpecInput = {
     typingIndicator?: InputMaybe<Scalars['Boolean']['input']>;
 };
 export type AiAgentSummary = {
-    /** @deprecated Use aiAgentId. */
-    agentId: Scalars['ID']['output'];
     aiAgentId: Scalars['ID']['output'];
     channels: Array<Scalars['String']['output']>;
     liveVersion?: Maybe<Scalars['Int']['output']>;
@@ -957,9 +956,9 @@ export type AiAgentTrace = {
     input: Scalars['String']['output'];
     knowledgeOrigins: Array<Scalars['String']['output']>;
     knowledgeQuery?: Maybe<Scalars['String']['output']>;
-    masterRuleVersion?: Maybe<Scalars['Int']['output']>;
     model?: Maybe<Scalars['String']['output']>;
     outcome: Scalars['String']['output'];
+    platformTextVersions?: Maybe<Scalars['String']['output']>;
     promptBuilderVersion: Scalars['Int']['output'];
     promptFingerprint?: Maybe<Scalars['String']['output']>;
     reasoningEffort?: Maybe<Scalars['String']['output']>;
@@ -975,6 +974,7 @@ export type AiAgentTracedToolCall = {
     connection?: Maybe<Scalars['String']['output']>;
     empty?: Maybe<Scalars['Boolean']['output']>;
     errorClass?: Maybe<Scalars['String']['output']>;
+    held?: Maybe<Scalars['Boolean']['output']>;
     name: Scalars['String']['output'];
     ok?: Maybe<Scalars['Boolean']['output']>;
     result: Scalars['String']['output'];
@@ -1523,6 +1523,7 @@ export declare enum Typenames {
     AiAgentEvalReport = "AiAgentEvalReport",
     AiAgentExternalTermination = "AiAgentExternalTermination",
     AiAgentOpenConversation = "AiAgentOpenConversation",
+    AiAgentPhoneBinding = "AiAgentPhoneBinding",
     AiAgentProcedure = "AiAgentProcedure",
     AiAgentRetentionPolicy = "AiAgentRetentionPolicy",
     AiAgentScenario = "AiAgentScenario",
@@ -1633,9 +1634,9 @@ export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'descri
     confirmation?: Maybe<Pick<AiAgentToolConfirmation, 'summaryField' | 'tokenField' | 'tokenArg'>>;
     parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
 });
-export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'aiAgentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'handoffHeld' | 'unbackedClaim' | 'unbackedClaimKinds' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
+export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'aiAgentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'platformTextVersions' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'handoffHeld' | 'unbackedClaim' | 'unbackedClaimKinds' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
     excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
-    toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
+    toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass' | 'held'>>;
 });
 export type AiAgentScenarioFragment = Pick<AiAgentScenario, 'scenarioId' | 'description' | 'customerId' | 'turns' | 'expectations'>;
 export type ListAiAgentUseCasesQueryVariables = Exact<{
@@ -1851,6 +1852,7 @@ export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'aiAgentI
             turns: Array<(Pick<AiAgentScenarioTurn, 'turn' | 'runs' | 'answered' | 'grounded' | 'blocked' | 'identificationRequired'> & {
                 toolNames: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
                 rejectedCalls?: Maybe<Array<Pick<AiAgentRejectedCall, 'toolName' | 'reason' | 'count'>>>;
+                heldCalls?: Maybe<Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>>;
                 blockCategories: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
             })>;
         })>;
@@ -2000,13 +2002,13 @@ export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n    fragment ai
 export declare const AiAgentUseCaseFragmentDoc = "\n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
-export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    ";
+export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    ";
 export declare const AiAgentScenarioFragmentDoc = "\n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const AiAgentDashboardIndicatorFragmentDoc = "\n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardSentimentFragmentDoc = "\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardContactReasonFragmentDoc = "\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentApprovalFragmentDoc = "\n    fragment aiAgentApproval on AiAgentApproval {\n  aiAgentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedByName\n  decidedAt\n}\n    ";
-export declare const AiAgentCheckRunFragmentDoc = "\n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    ";
+export declare const AiAgentCheckRunFragmentDoc = "\n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        heldCalls {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    ";
 export declare const NlpInstanceFragmentDoc = "\n    fragment nlpInstance on NlpInstance {\n  id\n  name\n  drn\n  options {\n    transition\n    samples\n  }\n  createdAt\n  updatedAt\n}\n    ";
 export declare const QnaFragmentFragmentDoc = "\n    fragment qnaFragment on QnAInstance {\n  id\n  name\n  drn\n  credentialsId\n  tryToReplyOnTransition\n  createdAt\n  updatedAt\n}\n    ";
 export declare const ListAiAgentsDocument = "\n    query listAiAgents {\n  listAiAgents {\n    ...aiAgentSummary\n  }\n}\n    \n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
@@ -2022,7 +2024,7 @@ export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCa
 export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  objective\n  nextStep\n  objections {\n    objection\n    response\n  }\n  status\n  updatedAt\n}\n    ";
 export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  concludedWhen\n  emptyResultMessage\n  customerScope\n  recordOwner {\n    listPath\n    ownerField\n    ownerParameters\n  }\n  returns\n  deliverAsIs\n  approvalMode\n  confirmation {\n    summaryField\n    tokenField\n    tokenArg\n  }\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
 export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($aiAgentId: ID!) {\n  aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
-export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  platformTextVersions\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  unbackedClaim\n  unbackedClaimKinds\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n    held\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($aiAgentId: ID!) {\n  listAiAgentScenarios(aiAgentId: $aiAgentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const ReindexAiAgentDashboardDocument = "\n    mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n  reindexAiAgentDashboard(input: $input)\n}\n    ";
 export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n  setAiAgentRetentionPolicy(input: $input) {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
@@ -2044,8 +2046,8 @@ export declare const RegisterAiAgentToolDocument = "\n    mutation registerAiAge
 export declare const UnregisterAiAgentToolDocument = "\n    mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n  unregisterAiAgentTool(input: $input)\n}\n    ";
 export declare const RemoveAiAgentScenarioDocument = "\n    mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n  removeAiAgentScenario(input: $input)\n}\n    ";
 export declare const SaveAiAgentScenarioDocument = "\n    mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n  saveAiAgentScenario(input: $input) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
-export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n  checkAiAgentVersion(input: $input) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($aiAgentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(aiAgentId: $aiAgentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n  checkAiAgentVersion(input: $input) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        heldCalls {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($aiAgentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(aiAgentId: $aiAgentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        heldCalls {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentAuthoringRulesDocument = "\n    query aiAgentAuthoringRules {\n  aiAgentAuthoringRules {\n    maxAuthoredFieldLength\n    maxAutomaticMessageChars\n    maxReplySubjectChars\n    knowledgeFallbacks\n    defaultKnowledgeFallback\n  }\n}\n    ";
 export declare const AiAgentCheckLimitsDocument = "\n    query aiAgentCheckLimits($aiAgentId: ID!) {\n  aiAgentCheckLimits(aiAgentId: $aiAgentId) {\n    minRunsPerScenario\n    maxRunsPerScenario\n    maxSuiteRuns\n    scenarioCount\n  }\n}\n    ";
 export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n    toolFailureMessage\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";

package/src/sdks/ai.js

@@ -288,6 +288,7 @@ var Typenames;
     Typenames["AiAgentEvalReport"] = "AiAgentEvalReport";
     Typenames["AiAgentExternalTermination"] = "AiAgentExternalTermination";
     Typenames["AiAgentOpenConversation"] = "AiAgentOpenConversation";
+    Typenames["AiAgentPhoneBinding"] = "AiAgentPhoneBinding";
     Typenames["AiAgentProcedure"] = "AiAgentProcedure";
     Typenames["AiAgentRetentionPolicy"] = "AiAgentRetentionPolicy";
     Typenames["AiAgentScenario"] = "AiAgentScenario";
@@ -476,7 +477,7 @@ exports.AiAgentTraceFragmentDoc = `
   agentVersion
   input
   promptBuilderVersion
-  masterRuleVersion
+  platformTextVersions
   identificationRequired
   promptFingerprint
   knowledgeOrigins
@@ -502,6 +503,7 @@ exports.AiAgentTraceFragmentDoc = `
     empty
     connection
     errorClass
+    held
   }
 }
     `;
@@ -609,6 +611,10 @@ exports.AiAgentCheckRunFragmentDoc = `
           reason
           count
         }
+        heldCalls {
+          key
+          count
+        }
         blockCategories {
           key
           count

package/src/sdks/drozbot.d.ts

@@ -232,7 +232,6 @@ export type CreateDrozBotTicketInput = {
     channel?: InputMaybe<ConversationChannelKind>;
     collectedFacts?: InputMaybe<Scalars['JSON']['input']>;
     comment?: InputMaybe<Scalars['String']['input']>;
-    customerMessage?: InputMaybe<Scalars['String']['input']>;
     /** Destino da conversa quando o agente passa para uma pessoa: DRN da instância que recebe (fila do Droz Chat, Zendesk, Salesforce...). Ausente: a sessão encerra. */
     handoffDrn?: InputMaybe<Scalars['DRN']['input']>;
     instanceId?: InputMaybe<Scalars['ID']['input']>;
@@ -292,6 +291,7 @@ export type DrozBotRootCredentialInput = {
 export type DrozBotTicket = {
     id: Scalars['ID']['output'];
     instanceId: Scalars['ID']['output'];
+    reused: Scalars['Boolean']['output'];
 };
 export type DrozBotTicketComment = {
     id: Scalars['ID']['output'];
@@ -890,7 +890,7 @@ export type CreateDrozBotTicketMutationVariables = Exact<{
     input: CreateDrozBotTicketInput;
 }>;
 export type CreateDrozBotTicketMutation = {
-    createDrozBotTicket: Pick<DrozBotTicket, 'id' | 'instanceId'>;
+    createDrozBotTicket: Pick<DrozBotTicket, 'id' | 'instanceId' | 'reused'>;
 };
 export type CreateDrozBotTicketCommentsMutationVariables = Exact<{
     input: CreateDrozBotTicketCommentsInput;
@@ -1073,7 +1073,7 @@ export declare const GetCustomerByPhoneDocument = "\n    query getCustomerByPhon
 export declare const CreateDrozBotInstanceDocument = "\n    mutation createDrozBotInstance($input: CreateDrozBotInstanceInput!) {\n  createDrozBotInstance(input: $input) {\n    ...drozbot\n  }\n}\n    \n    fragment drozbot on DrozBotInstance {\n  id\n  name\n  drn\n  credentialId\n  isTest\n  integrationType\n  handoffDrn\n  callbackBaseUrl\n  createdAt\n  updatedAt\n}\n    ";
 export declare const UpdateDrozBotInstanceDocument = "\n    mutation updateDrozBotInstance($input: UpdateDrozBotInstanceInput!) {\n  updateDrozBotInstance(input: $input) {\n    ...drozbot\n  }\n}\n    \n    fragment drozbot on DrozBotInstance {\n  id\n  name\n  drn\n  credentialId\n  isTest\n  integrationType\n  handoffDrn\n  callbackBaseUrl\n  createdAt\n  updatedAt\n}\n    ";
 export declare const RemoveDrozBotInstanceDocument = "\n    mutation removeDrozBotInstance($input: RemoveDrozBotInstanceInput!) {\n  removeDrozBotInstance(input: $input) {\n    ...drozbot\n  }\n}\n    \n    fragment drozbot on DrozBotInstance {\n  id\n  name\n  drn\n  credentialId\n  isTest\n  integrationType\n  handoffDrn\n  callbackBaseUrl\n  createdAt\n  updatedAt\n}\n    ";
-export declare const CreateDrozBotTicketDocument = "\n    mutation createDrozBotTicket($input: CreateDrozBotTicketInput!) {\n  createDrozBotTicket(input: $input) {\n    id\n    instanceId\n  }\n}\n    ";
+export declare const CreateDrozBotTicketDocument = "\n    mutation createDrozBotTicket($input: CreateDrozBotTicketInput!) {\n  createDrozBotTicket(input: $input) {\n    id\n    instanceId\n    reused\n  }\n}\n    ";
 export declare const CreateDrozBotTicketCommentsDocument = "\n    mutation createDrozBotTicketComments($input: CreateDrozBotTicketCommentsInput!) {\n  createDrozBotTicketComments(input: $input) {\n    ...drozBotTicketComment\n  }\n}\n    \n    fragment drozBotTicketComment on DrozBotTicketComment {\n  id\n  ticketId\n}\n    ";
 export declare const CreateDrozBotTicketCommentDocument = "\n    mutation createDrozBotTicketComment($input: CreateDrozBotTicketCommentInput!) {\n  createDrozBotTicketComment(input: $input) {\n    id\n    ticketId\n  }\n}\n    ";
 export declare const GetIntentDictionaryDocument = "\n    query getIntentDictionary($id: ID!) {\n  getIntentDictionary(id: $id) {\n    ...intentDictionary\n  }\n}\n    \n    fragment intentDictionary on IntentDictionary {\n  id\n  entities {\n    label\n    keys\n  }\n  createdAt\n  updatedAt\n}\n    ";

package/src/sdks/drozbot.js

@@ -376,6 +376,7 @@ exports.CreateDrozBotTicketDocument = `
   createDrozBotTicket(input: $input) {
     id
     instanceId
+    reused
   }
 }
     `;

package/src/sdks/drozcommons.d.ts

@@ -269,6 +269,12 @@ export type DnsRecord = {
     name: Scalars['String']['output'];
     value: Scalars['String']['output'];
 };
+export type DraftPlatformTextInput = {
+    comment?: InputMaybe<Scalars['String']['input']>;
+    key: PlatformTextKey;
+    tenantId?: InputMaybe<Scalars['String']['input']>;
+    text: Scalars['String']['input'];
+};
 export type DrozService = {
     id: Scalars['String']['output'];
     name: Scalars['String']['output'];
@@ -377,20 +383,24 @@ export type Mutation = {
     createTenant: Tenant;
     deploy: Deployment;
     destroy: Deployment;
+    draftPlatformText: PlatformTextVersion;
     fullReindexBase?: Maybe<Scalars['Void']['output']>;
     joinTenantAsSuperAdmin?: Maybe<Scalars['String']['output']>;
     leaveTenantOrganization?: Maybe<Scalars['Void']['output']>;
     migrateZendeskInstanceToOAuth?: Maybe<MigrateZendeskInstanceToOAuthResult>;
+    publishPlatformTextVersion: Array<PlatformTextVersion>;
     regenerateTenantCustomDomainCertificate: Tenant;
     removeAccountParameter?: Maybe<Parameter>;
     removeEnvironmentParameter?: Maybe<Parameter>;
     removeGlobalParameter?: Maybe<Parameter>;
+    removePlatformTextOverride: Array<PlatformTextVersion>;
     removeTenant: Tenant;
     removeTenantCustomDomain: Tenant;
     removeTenantParameter?: Maybe<Parameter>;
     removeTenantTags: Tenant;
     retryQueueDlq: RetryQueueDlqResult;
     revertZendeskInstanceMigration?: Maybe<RevertZendeskInstanceMigrationResult>;
+    rollbackPlatformTextVersion: Array<PlatformTextVersion>;
     setAccountParameter: Parameter;
     setEnvironmentParameter: Parameter;
     setGlobalParameter: Parameter;
@@ -425,6 +435,9 @@ export type MutationDeployArgs = {
 export type MutationDestroyArgs = {
     input: DestroyInput;
 };
+export type MutationDraftPlatformTextArgs = {
+    input: DraftPlatformTextInput;
+};
 export type MutationFullReindexBaseArgs = {
     input?: InputMaybe<FullReindexBaseInput>;
 };
@@ -437,6 +450,9 @@ export type MutationLeaveTenantOrganizationArgs = {
 export type MutationMigrateZendeskInstanceToOAuthArgs = {
     input: MigrateZendeskInstanceToOAuthInput;
 };
+export type MutationPublishPlatformTextVersionArgs = {
+    input: PlatformTextVersionRefInput;
+};
 export type MutationRegenerateTenantCustomDomainCertificateArgs = {
     input: RegenerateTenantCustomDomainCertificateInput;
 };
@@ -449,6 +465,9 @@ export type MutationRemoveEnvironmentParameterArgs = {
 export type MutationRemoveGlobalParameterArgs = {
     input: RemoveGlobalParameterInput;
 };
+export type MutationRemovePlatformTextOverrideArgs = {
+    input: RemovePlatformTextOverrideInput;
+};
 export type MutationRemoveTenantArgs = {
     input: RemoveTenantInput;
 };
@@ -467,6 +486,9 @@ export type MutationRetryQueueDlqArgs = {
 export type MutationRevertZendeskInstanceMigrationArgs = {
     input: RevertZendeskInstanceMigrationInput;
 };
+export type MutationRollbackPlatformTextVersionArgs = {
+    input: PlatformTextVersionRefInput;
+};
 export type MutationSetAccountParameterArgs = {
     input: SetAccountParameterInput;
 };
@@ -529,6 +551,57 @@ export declare enum ParameterType {
     Number = "number",
     String = "string"
 }
+export type PlatformText = {
+    codeText: Scalars['String']['output'];
+    family: PlatformTextFamily;
+    key: PlatformTextKey;
+    liveVersion?: Maybe<Scalars['Int']['output']>;
+    maxChars: Scalars['Int']['output'];
+    overrideTenantIds: Array<Scalars['String']['output']>;
+    placeholders: Array<Scalars['String']['output']>;
+};
+export declare enum PlatformTextFamily {
+    AgentPrompt = "agentPrompt"
+}
+export declare enum PlatformTextKey {
+    CampaignHeader = "campaignHeader",
+    CannotTransfer = "cannotTransfer",
+    CustomerDataRule = "customerDataRule",
+    HeldHandoffRule = "heldHandoffRule",
+    MasterRule = "masterRule",
+    PrecedenceFooter = "precedenceFooter",
+    PrecedenceHeader = "precedenceHeader",
+    RefusalAcceptRule = "refusalAcceptRule",
+    RefusalRetryRule = "refusalRetryRule",
+    ReplyLanguageRule = "replyLanguageRule",
+    StopMessagesRule = "stopMessagesRule"
+}
+export type PlatformTextPublishImpact = {
+    affectedTenants: Scalars['Int']['output'];
+    key: PlatformTextKey;
+    overriddenTenants: Scalars['Int']['output'];
+};
+export type PlatformTextVersion = {
+    comment?: Maybe<Scalars['String']['output']>;
+    createdAt?: Maybe<Scalars['DateTime']['output']>;
+    key: PlatformTextKey;
+    modifiedBy?: Maybe<Scalars['String']['output']>;
+    status: PlatformTextVersionStatus;
+    tenantId?: Maybe<Scalars['String']['output']>;
+    text: Scalars['String']['output'];
+    version: Scalars['Int']['output'];
+};
+export type PlatformTextVersionRefInput = {
+    key: PlatformTextKey;
+    tenantId?: InputMaybe<Scalars['String']['input']>;
+    version: Scalars['Int']['input'];
+};
+export declare enum PlatformTextVersionStatus {
+    Draft = "draft",
+    Live = "live",
+    Published = "published",
+    Removed = "removed"
+}
 export type Query = {
     amplifyConfig?: Maybe<Scalars['JSON']['output']>;
     app?: Maybe<Scalars['DRN']['output']>;
@@ -555,6 +628,8 @@ export type Query = {
     listGlobalParameters?: Maybe<Array<Parameter>>;
     listLlmModels: Array<LlmModel>;
     listParameterOverrides?: Maybe<Array<Parameter>>;
+    listPlatformTextVersions: Array<PlatformTextVersion>;
+    listPlatformTexts: Array<PlatformText>;
     listQueueHealth: Array<QueueHealth>;
     listQueueHealthSummary: Array<TenantQueueSummary>;
     listReclameAquiInstances: Array<Maybe<Scalars['JSON']['output']>>;
@@ -563,6 +638,7 @@ export type Query = {
     listTenantParameters?: Maybe<Array<Parameter>>;
     listTenants: Array<Maybe<Tenant>>;
     listZendeskInstances: Array<Maybe<Scalars['JSON']['output']>>;
+    platformTextPublishImpact: PlatformTextPublishImpact;
     searchSessionsOnTenant?: Maybe<Scalars['JSON']['output']>;
     version?: Maybe<Scalars['String']['output']>;
 };
@@ -624,6 +700,10 @@ export type QueryListGitTagsArgs = {
 export type QueryListParameterOverridesArgs = {
     name: Scalars['String']['input'];
 };
+export type QueryListPlatformTextVersionsArgs = {
+    key: PlatformTextKey;
+    tenantId?: InputMaybe<Scalars['String']['input']>;
+};
 export type QueryListQueueHealthArgs = {
     tenantId: Scalars['TenantId']['input'];
 };
@@ -639,6 +719,9 @@ export type QueryListTenantParametersArgs = {
 export type QueryListZendeskInstancesArgs = {
     tenantId: Scalars['TenantId']['input'];
 };
+export type QueryPlatformTextPublishImpactArgs = {
+    key: PlatformTextKey;
+};
 export type QuerySearchSessionsOnTenantArgs = {
     q?: InputMaybe<Scalars['String']['input']>;
     tenantId: Scalars['TenantId']['input'];
@@ -677,6 +760,10 @@ export type RemoveEnvironmentParameterInput = {
 export type RemoveGlobalParameterInput = {
     name: Scalars['String']['input'];
 };
+export type RemovePlatformTextOverrideInput = {
+    key: PlatformTextKey;
+    tenantId: Scalars['String']['input'];
+};
 export type RemoveTenantCustomDomainInput = {
     tenantId: Scalars['TenantId']['input'];
 };
@@ -1102,6 +1189,51 @@ export type RemoveEnvironmentParameterMutationVariables = Exact<{
 export type RemoveEnvironmentParameterMutation = {
     removeEnvironmentParameter?: Maybe<ParameterFragment>;
 };
+export type PlatformTextFragment = Pick<PlatformText, 'key' | 'family' | 'placeholders' | 'codeText' | 'maxChars' | 'liveVersion' | 'overrideTenantIds'>;
+export type PlatformTextVersionFragment = Pick<PlatformTextVersion, 'key' | 'tenantId' | 'version' | 'status' | 'text' | 'comment' | 'createdAt' | 'modifiedBy'>;
+export type ListPlatformTextsQueryVariables = Exact<{
+    [key: string]: never;
+}>;
+export type ListPlatformTextsQuery = {
+    listPlatformTexts: Array<PlatformTextFragment>;
+};
+export type ListPlatformTextVersionsQueryVariables = Exact<{
+    key: PlatformTextKey;
+    tenantId?: InputMaybe<Scalars['String']['input']>;
+}>;
+export type ListPlatformTextVersionsQuery = {
+    listPlatformTextVersions: Array<PlatformTextVersionFragment>;
+};
+export type PlatformTextPublishImpactQueryVariables = Exact<{
+    key: PlatformTextKey;
+}>;
+export type PlatformTextPublishImpactQuery = {
+    platformTextPublishImpact: Pick<PlatformTextPublishImpact, 'key' | 'affectedTenants' | 'overriddenTenants'>;
+};
+export type DraftPlatformTextMutationVariables = Exact<{
+    input: DraftPlatformTextInput;
+}>;
+export type DraftPlatformTextMutation = {
+    draftPlatformText: PlatformTextVersionFragment;
+};
+export type PublishPlatformTextVersionMutationVariables = Exact<{
+    input: PlatformTextVersionRefInput;
+}>;
+export type PublishPlatformTextVersionMutation = {
+    publishPlatformTextVersion: Array<PlatformTextVersionFragment>;
+};
+export type RollbackPlatformTextVersionMutationVariables = Exact<{
+    input: PlatformTextVersionRefInput;
+}>;
+export type RollbackPlatformTextVersionMutation = {
+    rollbackPlatformTextVersion: Array<PlatformTextVersionFragment>;
+};
+export type RemovePlatformTextOverrideMutationVariables = Exact<{
+    input: RemovePlatformTextOverrideInput;
+}>;
+export type RemovePlatformTextOverrideMutation = {
+    removePlatformTextOverride: Array<PlatformTextVersionFragment>;
+};
 export type TenantQueueSummaryFragment = Pick<TenantQueueSummary, 'tenantId' | 'totalVisible' | 'totalInDlq' | 'worstAlarmState'>;
 export type QueueHealthFragment = Pick<QueueHealth, 'tenantId' | 'accountId' | 'queueName' | 'serviceId' | 'isDlq' | 'approximateNumberOfMessages' | 'approximateNumberOfMessagesNotVisible' | 'alarmState'>;
 export type ListQueueHealthSummaryQueryVariables = Exact<{
@@ -1271,6 +1403,8 @@ export declare const GitRepositoryFragmentDoc = "\n    fragment gitRepository on
 export declare const LlmModelPriceFragmentDoc = "\n    fragment llmModelPrice on LlmModelPrice {\n  effectiveFrom\n  inputPerMillion\n  cachedInputPerMillion\n  outputPerMillion\n}\n    ";
 export declare const LlmModelFragmentDoc = "\n    fragment llmModel on LlmModel {\n  provider\n  model\n  reasoningDevelopment\n  reasoningProduction\n  prices {\n    ...llmModelPrice\n  }\n  updatedAt\n  modifiedBy\n}\n    ";
 export declare const ParameterFragmentDoc = "\n    fragment parameter on Parameter {\n  namespace\n  name\n  value\n  type\n}\n    ";
+export declare const PlatformTextFragmentDoc = "\n    fragment platformText on PlatformText {\n  key\n  family\n  placeholders\n  codeText\n  maxChars\n  liveVersion\n  overrideTenantIds\n}\n    ";
+export declare const PlatformTextVersionFragmentDoc = "\n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
 export declare const TenantQueueSummaryFragmentDoc = "\n    fragment tenantQueueSummary on TenantQueueSummary {\n  tenantId\n  totalVisible\n  totalInDlq\n  worstAlarmState\n}\n    ";
 export declare const QueueHealthFragmentDoc = "\n    fragment queueHealth on QueueHealth {\n  tenantId\n  accountId\n  queueName\n  serviceId\n  isDlq\n  approximateNumberOfMessages\n  approximateNumberOfMessagesNotVisible\n  alarmState\n}\n    ";
 export declare const ServiceFragmentDoc = "\n    fragment service on Service {\n  accountId\n  tenantId\n  serviceId\n  type\n  endpoint\n}\n    ";
@@ -1311,6 +1445,13 @@ export declare const SetGlobalParameterDocument = "\n    mutation setGlobalParam
 export declare const RemoveGlobalParameterDocument = "\n    mutation removeGlobalParameter($input: RemoveGlobalParameterInput!) {\n  removeGlobalParameter(input: $input) {\n    ...parameter\n  }\n}\n    \n    fragment parameter on Parameter {\n  namespace\n  name\n  value\n  type\n}\n    ";
 export declare const SetEnvironmentParameterDocument = "\n    mutation setEnvironmentParameter($input: SetEnvironmentParameterInput!) {\n  setEnvironmentParameter(input: $input) {\n    ...parameter\n  }\n}\n    \n    fragment parameter on Parameter {\n  namespace\n  name\n  value\n  type\n}\n    ";
 export declare const RemoveEnvironmentParameterDocument = "\n    mutation removeEnvironmentParameter($input: RemoveEnvironmentParameterInput!) {\n  removeEnvironmentParameter(input: $input) {\n    ...parameter\n  }\n}\n    \n    fragment parameter on Parameter {\n  namespace\n  name\n  value\n  type\n}\n    ";
+export declare const ListPlatformTextsDocument = "\n    query listPlatformTexts {\n  listPlatformTexts {\n    ...platformText\n  }\n}\n    \n    fragment platformText on PlatformText {\n  key\n  family\n  placeholders\n  codeText\n  maxChars\n  liveVersion\n  overrideTenantIds\n}\n    ";
+export declare const ListPlatformTextVersionsDocument = "\n    query listPlatformTextVersions($key: PlatformTextKey!, $tenantId: String) {\n  listPlatformTextVersions(key: $key, tenantId: $tenantId) {\n    ...platformTextVersion\n  }\n}\n    \n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
+export declare const PlatformTextPublishImpactDocument = "\n    query platformTextPublishImpact($key: PlatformTextKey!) {\n  platformTextPublishImpact(key: $key) {\n    key\n    affectedTenants\n    overriddenTenants\n  }\n}\n    ";
+export declare const DraftPlatformTextDocument = "\n    mutation draftPlatformText($input: DraftPlatformTextInput!) {\n  draftPlatformText(input: $input) {\n    ...platformTextVersion\n  }\n}\n    \n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
+export declare const PublishPlatformTextVersionDocument = "\n    mutation publishPlatformTextVersion($input: PlatformTextVersionRefInput!) {\n  publishPlatformTextVersion(input: $input) {\n    ...platformTextVersion\n  }\n}\n    \n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
+export declare const RollbackPlatformTextVersionDocument = "\n    mutation rollbackPlatformTextVersion($input: PlatformTextVersionRefInput!) {\n  rollbackPlatformTextVersion(input: $input) {\n    ...platformTextVersion\n  }\n}\n    \n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
+export declare const RemovePlatformTextOverrideDocument = "\n    mutation removePlatformTextOverride($input: RemovePlatformTextOverrideInput!) {\n  removePlatformTextOverride(input: $input) {\n    ...platformTextVersion\n  }\n}\n    \n    fragment platformTextVersion on PlatformTextVersion {\n  key\n  tenantId\n  version\n  status\n  text\n  comment\n  createdAt\n  modifiedBy\n}\n    ";
 export declare const ListQueueHealthSummaryDocument = "\n    query listQueueHealthSummary {\n  listQueueHealthSummary {\n    ...tenantQueueSummary\n  }\n}\n    \n    fragment tenantQueueSummary on TenantQueueSummary {\n  tenantId\n  totalVisible\n  totalInDlq\n  worstAlarmState\n}\n    ";
 export declare const ListQueueHealthDocument = "\n    query listQueueHealth($tenantId: TenantId!) {\n  listQueueHealth(tenantId: $tenantId) {\n    ...queueHealth\n  }\n}\n    \n    fragment queueHealth on QueueHealth {\n  tenantId\n  accountId\n  queueName\n  serviceId\n  isDlq\n  approximateNumberOfMessages\n  approximateNumberOfMessagesNotVisible\n  alarmState\n}\n    ";
 export declare const RetryQueueDlqDocument = "\n    mutation retryQueueDlq($input: RetryQueueDlqInput!) {\n  retryQueueDlq(input: $input) {\n    status\n    taskHandle\n  }\n}\n    ";
@@ -1375,6 +1516,13 @@ export declare function getSdk<C>(requester: Requester<C>): {
     removeGlobalParameter(variables: RemoveGlobalParameterMutationVariables, options?: C): Promise<RemoveGlobalParameterMutation>;
     setEnvironmentParameter(variables: SetEnvironmentParameterMutationVariables, options?: C): Promise<SetEnvironmentParameterMutation>;
     removeEnvironmentParameter(variables: RemoveEnvironmentParameterMutationVariables, options?: C): Promise<RemoveEnvironmentParameterMutation>;
+    listPlatformTexts(variables?: ListPlatformTextsQueryVariables, options?: C): Promise<ListPlatformTextsQuery>;
+    listPlatformTextVersions(variables: ListPlatformTextVersionsQueryVariables, options?: C): Promise<ListPlatformTextVersionsQuery>;
+    platformTextPublishImpact(variables: PlatformTextPublishImpactQueryVariables, options?: C): Promise<PlatformTextPublishImpactQuery>;
+    draftPlatformText(variables: DraftPlatformTextMutationVariables, options?: C): Promise<DraftPlatformTextMutation>;
+    publishPlatformTextVersion(variables: PublishPlatformTextVersionMutationVariables, options?: C): Promise<PublishPlatformTextVersionMutation>;
+    rollbackPlatformTextVersion(variables: RollbackPlatformTextVersionMutationVariables, options?: C): Promise<RollbackPlatformTextVersionMutation>;
+    removePlatformTextOverride(variables: RemovePlatformTextOverrideMutationVariables, options?: C): Promise<RemovePlatformTextOverrideMutation>;
     listQueueHealthSummary(variables?: ListQueueHealthSummaryQueryVariables, options?: C): Promise<ListQueueHealthSummaryQuery>;
     listQueueHealth(variables: ListQueueHealthQueryVariables, options?: C): Promise<ListQueueHealthQuery>;
     retryQueueDlq(variables: RetryQueueDlqMutationVariables, options?: C): Promise<RetryQueueDlqMutation>;

package/src/sdks/drozcommons.js

@@ -1,8 +1,9 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.GetTenantParameterDocument = exports.ListTenantParametersDocument = exports.AddLlmModelPriceDocument = exports.UpdateLlmModelDocument = exports.CreateLlmModelDocument = exports.ListLlmModelsDocument = exports.BatchDeployDocument = exports.DestroyDocument = exports.DeployDocument = exports.DeploymentLogsDocument = exports.ListDeploymentsDocument = exports.GetDeploymentDocument = exports.ListGitTagsDocument = exports.ListGitBranchesDocument = exports.ListDrozServicesDocument = exports.ListGitRepositoriesDocument = exports.GetAuthInfoDocument = exports.GetAmplifyConfigDocument = exports.GetMeDocument = exports.UpdateAccountDocument = exports.ListRegionsDocument = exports.ListAccountsDocument = exports.TenantFragmentDoc = exports.ServiceFragmentDoc = exports.QueueHealthFragmentDoc = exports.TenantQueueSummaryFragmentDoc = exports.ParameterFragmentDoc = exports.LlmModelFragmentDoc = exports.LlmModelPriceFragmentDoc = exports.GitRepositoryFragmentDoc = exports.GitTagFragmentDoc = exports.GitBranchFragmentDoc = exports.DeploymentFragmentDoc = exports.AwsAccountFragmentDoc = exports.RegionFragmentDoc = exports.ZendeskOAuthRevertStatus = exports.ZendeskOAuthMigrationStatus = exports.Typenames = exports.RetryQueueDlqStatus = exports.QueueAlarmState = exports.ParameterType = exports.ParameterEnvironment = exports.LlmProvider = exports.IdentityProviderType = exports.IdentityProviderSamlMetadataType = exports.DeploymentStatus = exports.DeploymentCommands = exports.CustomDomainStatus = exports.Can = exports.AppInstanceStatus = void 0;
-exports.serviceName = exports.RemoveTenantCustomDomainDocument = exports.RegenerateTenantCustomDomainCertificateDocument = exports.SetTenantCustomDomainDocument = exports.RevertZendeskInstanceMigrationDocument = exports.MigrateZendeskInstanceToOAuthDocument = exports.CreateReclameAquiTicketSessionOnTenantDocument = exports.FullReindexBaseDocument = exports.LeaveTenantOrganizationDocument = exports.JoinTenantAsSuperAdminDocument = exports.RemoveTenantDocument = exports.RemoveTenantTagsDocument = exports.AddTenantTagsDocument = exports.UpdateTenantDocument = exports.CreateTenantDocument = exports.GetReclameAquiTicketDetailsDocument = exports.ListZendeskInstancesDocument = exports.ListReclameAquiInstancesDocument = exports.GetZendeskTicketDetailsDocument = exports.SearchSessionsOnTenantDocument = exports.GetFederationMetadataDocument = exports.ListTenantsDocument = exports.GetTenantDocument = exports.ListServicesDocument = exports.RetryQueueDlqDocument = exports.ListQueueHealthDocument = exports.ListQueueHealthSummaryDocument = exports.RemoveEnvironmentParameterDocument = exports.SetEnvironmentParameterDocument = exports.RemoveGlobalParameterDocument = exports.SetGlobalParameterDocument = exports.RemoveAccountParameterDocument = exports.SetAccountParameterDocument = exports.RemoveTenantParameterDocument = exports.SetTenantParameterDocument = exports.ListParameterOverridesDocument = exports.GetEnvironmentParameterDocument = exports.GetGlobalParameterDocument = exports.ListGlobalParametersDocument = exports.GetAccountParameterDocument = exports.ListAccountParametersDocument = void 0;
+exports.ListLlmModelsDocument = exports.BatchDeployDocument = exports.DestroyDocument = exports.DeployDocument = exports.DeploymentLogsDocument = exports.ListDeploymentsDocument = exports.GetDeploymentDocument = exports.ListGitTagsDocument = exports.ListGitBranchesDocument = exports.ListDrozServicesDocument = exports.ListGitRepositoriesDocument = exports.GetAuthInfoDocument = exports.GetAmplifyConfigDocument = exports.GetMeDocument = exports.UpdateAccountDocument = exports.ListRegionsDocument = exports.ListAccountsDocument = exports.TenantFragmentDoc = exports.ServiceFragmentDoc = exports.QueueHealthFragmentDoc = exports.TenantQueueSummaryFragmentDoc = exports.PlatformTextVersionFragmentDoc = exports.PlatformTextFragmentDoc = exports.ParameterFragmentDoc = exports.LlmModelFragmentDoc = exports.LlmModelPriceFragmentDoc = exports.GitRepositoryFragmentDoc = exports.GitTagFragmentDoc = exports.GitBranchFragmentDoc = exports.DeploymentFragmentDoc = exports.AwsAccountFragmentDoc = exports.RegionFragmentDoc = exports.ZendeskOAuthRevertStatus = exports.ZendeskOAuthMigrationStatus = exports.Typenames = exports.RetryQueueDlqStatus = exports.QueueAlarmState = exports.PlatformTextVersionStatus = exports.PlatformTextKey = exports.PlatformTextFamily = exports.ParameterType = exports.ParameterEnvironment = exports.LlmProvider = exports.IdentityProviderType = exports.IdentityProviderSamlMetadataType = exports.DeploymentStatus = exports.DeploymentCommands = exports.CustomDomainStatus = exports.Can = exports.AppInstanceStatus = void 0;
+exports.SetTenantCustomDomainDocument = exports.RevertZendeskInstanceMigrationDocument = exports.MigrateZendeskInstanceToOAuthDocument = exports.CreateReclameAquiTicketSessionOnTenantDocument = exports.FullReindexBaseDocument = exports.LeaveTenantOrganizationDocument = exports.JoinTenantAsSuperAdminDocument = exports.RemoveTenantDocument = exports.RemoveTenantTagsDocument = exports.AddTenantTagsDocument = exports.UpdateTenantDocument = exports.CreateTenantDocument = exports.GetReclameAquiTicketDetailsDocument = exports.ListZendeskInstancesDocument = exports.ListReclameAquiInstancesDocument = exports.GetZendeskTicketDetailsDocument = exports.SearchSessionsOnTenantDocument = exports.GetFederationMetadataDocument = exports.ListTenantsDocument = exports.GetTenantDocument = exports.ListServicesDocument = exports.RetryQueueDlqDocument = exports.ListQueueHealthDocument = exports.ListQueueHealthSummaryDocument = exports.RemovePlatformTextOverrideDocument = exports.RollbackPlatformTextVersionDocument = exports.PublishPlatformTextVersionDocument = exports.DraftPlatformTextDocument = exports.PlatformTextPublishImpactDocument = exports.ListPlatformTextVersionsDocument = exports.ListPlatformTextsDocument = exports.RemoveEnvironmentParameterDocument = exports.SetEnvironmentParameterDocument = exports.RemoveGlobalParameterDocument = exports.SetGlobalParameterDocument = exports.RemoveAccountParameterDocument = exports.SetAccountParameterDocument = exports.RemoveTenantParameterDocument = exports.SetTenantParameterDocument = exports.ListParameterOverridesDocument = exports.GetEnvironmentParameterDocument = exports.GetGlobalParameterDocument = exports.ListGlobalParametersDocument = exports.GetAccountParameterDocument = exports.ListAccountParametersDocument = exports.GetTenantParameterDocument = exports.ListTenantParametersDocument = exports.AddLlmModelPriceDocument = exports.UpdateLlmModelDocument = exports.CreateLlmModelDocument = void 0;
+exports.serviceName = exports.RemoveTenantCustomDomainDocument = exports.RegenerateTenantCustomDomainCertificateDocument = void 0;
 exports.getSdk = getSdk;
 var AppInstanceStatus;
 (function (AppInstanceStatus) {
@@ -67,6 +68,31 @@ var ParameterType;
     ParameterType["Number"] = "number";
     ParameterType["String"] = "string";
 })(ParameterType || (exports.ParameterType = ParameterType = {}));
+var PlatformTextFamily;
+(function (PlatformTextFamily) {
+    PlatformTextFamily["AgentPrompt"] = "agentPrompt";
+})(PlatformTextFamily || (exports.PlatformTextFamily = PlatformTextFamily = {}));
+var PlatformTextKey;
+(function (PlatformTextKey) {
+    PlatformTextKey["CampaignHeader"] = "campaignHeader";
+    PlatformTextKey["CannotTransfer"] = "cannotTransfer";
+    PlatformTextKey["CustomerDataRule"] = "customerDataRule";
+    PlatformTextKey["HeldHandoffRule"] = "heldHandoffRule";
+    PlatformTextKey["MasterRule"] = "masterRule";
+    PlatformTextKey["PrecedenceFooter"] = "precedenceFooter";
+    PlatformTextKey["PrecedenceHeader"] = "precedenceHeader";
+    PlatformTextKey["RefusalAcceptRule"] = "refusalAcceptRule";
+    PlatformTextKey["RefusalRetryRule"] = "refusalRetryRule";
+    PlatformTextKey["ReplyLanguageRule"] = "replyLanguageRule";
+    PlatformTextKey["StopMessagesRule"] = "stopMessagesRule";
+})(PlatformTextKey || (exports.PlatformTextKey = PlatformTextKey = {}));
+var PlatformTextVersionStatus;
+(function (PlatformTextVersionStatus) {
+    PlatformTextVersionStatus["Draft"] = "draft";
+    PlatformTextVersionStatus["Live"] = "live";
+    PlatformTextVersionStatus["Published"] = "published";
+    PlatformTextVersionStatus["Removed"] = "removed";
+})(PlatformTextVersionStatus || (exports.PlatformTextVersionStatus = PlatformTextVersionStatus = {}));
 var QueueAlarmState;
 (function (QueueAlarmState) {
     QueueAlarmState["Alarm"] = "ALARM";
@@ -187,6 +213,29 @@ exports.ParameterFragmentDoc = `
   type
 }
     `;
+exports.PlatformTextFragmentDoc = `
+    fragment platformText on PlatformText {
+  key
+  family
+  placeholders
+  codeText
+  maxChars
+  liveVersion
+  overrideTenantIds
+}
+    `;
+exports.PlatformTextVersionFragmentDoc = `
+    fragment platformTextVersion on PlatformTextVersion {
+  key
+  tenantId
+  version
+  status
+  text
+  comment
+  createdAt
+  modifiedBy
+}
+    `;
 exports.TenantQueueSummaryFragmentDoc = `
     fragment tenantQueueSummary on TenantQueueSummary {
   tenantId
@@ -535,6 +584,57 @@ exports.RemoveEnvironmentParameterDocument = `
   }
 }
     ${exports.ParameterFragmentDoc}`;
+exports.ListPlatformTextsDocument = `
+    query listPlatformTexts {
+  listPlatformTexts {
+    ...platformText
+  }
+}
+    ${exports.PlatformTextFragmentDoc}`;
+exports.ListPlatformTextVersionsDocument = `
+    query listPlatformTextVersions($key: PlatformTextKey!, $tenantId: String) {
+  listPlatformTextVersions(key: $key, tenantId: $tenantId) {
+    ...platformTextVersion
+  }
+}
+    ${exports.PlatformTextVersionFragmentDoc}`;
+exports.PlatformTextPublishImpactDocument = `
+    query platformTextPublishImpact($key: PlatformTextKey!) {
+  platformTextPublishImpact(key: $key) {
+    key
+    affectedTenants
+    overriddenTenants
+  }
+}
+    `;
+exports.DraftPlatformTextDocument = `
+    mutation draftPlatformText($input: DraftPlatformTextInput!) {
+  draftPlatformText(input: $input) {
+    ...platformTextVersion
+  }
+}
+    ${exports.PlatformTextVersionFragmentDoc}`;
+exports.PublishPlatformTextVersionDocument = `
+    mutation publishPlatformTextVersion($input: PlatformTextVersionRefInput!) {
+  publishPlatformTextVersion(input: $input) {
+    ...platformTextVersion
+  }
+}
+    ${exports.PlatformTextVersionFragmentDoc}`;
+exports.RollbackPlatformTextVersionDocument = `
+    mutation rollbackPlatformTextVersion($input: PlatformTextVersionRefInput!) {
+  rollbackPlatformTextVersion(input: $input) {
+    ...platformTextVersion
+  }
+}
+    ${exports.PlatformTextVersionFragmentDoc}`;
+exports.RemovePlatformTextOverrideDocument = `
+    mutation removePlatformTextOverride($input: RemovePlatformTextOverrideInput!) {
+  removePlatformTextOverride(input: $input) {
+    ...platformTextVersion
+  }
+}
+    ${exports.PlatformTextVersionFragmentDoc}`;
 exports.ListQueueHealthSummaryDocument = `
     query listQueueHealthSummary {
   listQueueHealthSummary {
@@ -841,6 +941,27 @@ function getSdk(requester) {
         removeEnvironmentParameter(variables, options) {
             return requester(exports.RemoveEnvironmentParameterDocument, variables, options);
         },
+        listPlatformTexts(variables, options) {
+            return requester(exports.ListPlatformTextsDocument, variables, options);
+        },
+        listPlatformTextVersions(variables, options) {
+            return requester(exports.ListPlatformTextVersionsDocument, variables, options);
+        },
+        platformTextPublishImpact(variables, options) {
+            return requester(exports.PlatformTextPublishImpactDocument, variables, options);
+        },
+        draftPlatformText(variables, options) {
+            return requester(exports.DraftPlatformTextDocument, variables, options);
+        },
+        publishPlatformTextVersion(variables, options) {
+            return requester(exports.PublishPlatformTextVersionDocument, variables, options);
+        },
+        rollbackPlatformTextVersion(variables, options) {
+            return requester(exports.RollbackPlatformTextVersionDocument, variables, options);
+        },
+        removePlatformTextOverride(variables, options) {
+            return requester(exports.RemovePlatformTextOverrideDocument, variables, options);
+        },
         listQueueHealthSummary(variables, options) {
             return requester(exports.ListQueueHealthSummaryDocument, variables, options);
         },