@droz-js/sdk 0.25.7 → 0.25.10

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.25.7",
+  "version": "0.25.10",
   "private": false,
   "repository": {
     "type": "git",

package/src/drozai.d.ts

@@ -47,6 +47,7 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentUseCaseOverlapQuery>;
     aiAgentTrace(variables: import("./sdks/ai").Exact<{
         sessionId: import("./sdks/ai").Scalars["ID"]["input"];
+        conversationId?: import("./sdks/ai").InputMaybe<import("./sdks/ai").Scalars["ID"]["input"]>;
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentTraceQuery>;
     listAiAgentScenarios(variables: import("./sdks/ai").Exact<{
         agentId: import("./sdks/ai").Scalars["ID"]["input"];
@@ -68,6 +69,7 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentDashboardQuery>;
     aiAgentConversationOutcome(variables: import("./sdks/ai").Exact<{
         sessionId: import("./sdks/ai").Scalars["ID"]["input"];
+        conversationId?: import("./sdks/ai").InputMaybe<import("./sdks/ai").Scalars["ID"]["input"]>;
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentConversationOutcomeQuery>;
     saveAiAgentUseCase(variables: import("./sdks/ai").Exact<{
         input: import("./sdks/ai").SaveAiAgentUseCaseInput;

package/src/sdks/ai.d.ts

@@ -340,6 +340,8 @@ export type AiAgentConversationMetrics = {
     channelType?: Maybe<AiAgentChannelType>;
     contactReason?: Maybe<Scalars['String']['output']>;
     contactReasonTag?: Maybe<Scalars['String']['output']>;
+    /** Ausente quando a sessão não tem conversa registrada: a linha cobre a sessão inteira. */
+    conversationId?: Maybe<Scalars['ID']['output']>;
     costMicroUsd: Scalars['Number']['output'];
     durationMs: Scalars['Number']['output'];
     lastOutcome: Scalars['String']['output'];
@@ -402,6 +404,11 @@ export type AiAgentConversationOutcome = {
     /** false quando a retencao ja apagou a sessao. */
     collectedDataAvailable: Scalars['Boolean']['output'];
     contactReason?: Maybe<AiAgentContactReason>;
+    /**
+     * Presente quando a ficha foi pedida por conversa: turnos, classificação e resolução só dela. A análise é
+     * gravada por sessão e só vem na última conversa da sessão.
+     */
+    conversationId?: Maybe<Scalars['ID']['output']>;
     /** Motivo da parada do ultimo turno, quando houve. */
     haltReason?: Maybe<Scalars['String']['output']>;
     /** Motivo do ultimo pedido de pessoa, com os mesmos valores de `handoffsByReason`. */
@@ -423,12 +430,18 @@ export declare enum AiAgentConversationSortField {
     Subcategory = "SUBCATEGORY"
 }
 export declare enum AiAgentConversationState {
+    AwaitingApproval = "AWAITING_APPROVAL",
+    ClosedByAllowanceCap = "CLOSED_BY_ALLOWANCE_CAP",
+    ClosedByApprovalExpired = "CLOSED_BY_APPROVAL_EXPIRED",
     ClosedByCap = "CLOSED_BY_CAP",
     ClosedByConclusion = "CLOSED_BY_CONCLUSION",
     ClosedByHandoff = "CLOSED_BY_HANDOFF",
     ClosedByInactivity = "CLOSED_BY_INACTIVITY",
     ClosedByTechnicalFailure = "CLOSED_BY_TECHNICAL_FAILURE",
-    InProgress = "IN_PROGRESS"
+    ClosedWithIndeterminateWrite = "CLOSED_WITH_INDETERMINATE_WRITE",
+    InProgress = "IN_PROGRESS",
+    NotStarted = "NOT_STARTED",
+    NotStartedExpired = "NOT_STARTED_EXPIRED"
 }
 export declare enum AiAgentConversationStatus {
     InProgress = "IN_PROGRESS",
@@ -438,18 +451,31 @@ export declare enum AiAgentConversationStatus {
 }
 export declare enum AiAgentConversationSubcategory {
     AbandonedAfterClarification = "ABANDONED_AFTER_CLARIFICATION",
+    AbandonedAfterNegativeFeedback = "ABANDONED_AFTER_NEGATIVE_FEEDBACK",
+    ApprovalDenied = "APPROVAL_DENIED",
+    ApprovalExpired = "APPROVAL_EXPIRED",
     AutomatedInterlocutor = "AUTOMATED_INTERLOCUTOR",
     CapReached = "CAP_REACHED",
+    ClosedWithoutResolution = "CLOSED_WITHOUT_RESOLUTION",
     ConfirmedResolution = "CONFIRMED_RESOLUTION",
+    DispatchWithoutReply = "DISPATCH_WITHOUT_REPLY",
     GreetingWithoutDemand = "GREETING_WITHOUT_DEMAND",
+    HandoffByAllowanceCap = "HANDOFF_BY_ALLOWANCE_CAP",
     HandoffByCustomerNeed = "HANDOFF_BY_CUSTOMER_NEED",
     HandoffByProcedure = "HANDOFF_BY_PROCEDURE",
+    HandoffByRule = "HANDOFF_BY_RULE",
     HandoffBySelfDiagnosis = "HANDOFF_BY_SELF_DIAGNOSIS",
+    IndeterminateWrite = "INDETERMINATE_WRITE",
     NoCoverage = "NO_COVERAGE",
     NoKnowledge = "NO_KNOWLEDGE",
+    OrphanBoard = "ORPHAN_BOARD",
+    PartialAnswer = "PARTIAL_ANSWER",
     PresumedResolution = "PRESUMED_RESOLUTION",
     PromptInjection = "PROMPT_INJECTION",
+    RevertedByRecontact = "REVERTED_BY_RECONTACT",
+    Spam = "SPAM",
     TechnicalFailure = "TECHNICAL_FAILURE",
+    TriageCompleted = "TRIAGE_COMPLETED",
     Undefined = "UNDEFINED"
 }
 export type AiAgentDashboard = {
@@ -1471,6 +1497,7 @@ export type QueryAiAgentConversationMetricsArgs = {
     input: AiAgentConversationMetricsInput;
 };
 export type QueryAiAgentConversationOutcomeArgs = {
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
     sessionId: Scalars['ID']['input'];
 };
 export type QueryAiAgentDashboardArgs = {
@@ -1489,6 +1516,7 @@ export type QueryAiAgentRoutingPreviewArgs = {
     input: AiAgentRoutingPreviewInput;
 };
 export type QueryAiAgentTraceArgs = {
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
     sessionId: Scalars['ID']['input'];
 };
 export type QueryAiAgentUseCaseOverlapArgs = {
@@ -1848,6 +1876,7 @@ export type AiAgentUseCaseOverlapQuery = {
 };
 export type AiAgentTraceQueryVariables = Exact<{
     sessionId: Scalars['ID']['input'];
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
 }>;
 export type AiAgentTraceQuery = {
     aiAgentTrace: Array<AiAgentTraceFragment>;
@@ -1879,7 +1908,7 @@ export type AiAgentConversationMetricsQueryVariables = Exact<{
 }>;
 export type AiAgentConversationMetricsQuery = {
     aiAgentConversationMetrics: (Pick<AiAgentConversationMetricsPage, 'total' | 'limit' | 'offset' | 'hasRiskAlerts' | 'truncated'> & {
-        items: Array<Pick<AiAgentConversationMetrics, 'sessionId' | 'channel' | 'turns' | 'startedAt' | 'lastTurnAt' | 'totalTokens' | 'costMicroUsd' | 'durationMs' | 'lastOutcome' | 'state' | 'status' | 'subcategory' | 'contactReason' | 'contactReasonTag' | 'channelType'>>;
+        items: Array<Pick<AiAgentConversationMetrics, 'conversationId' | 'sessionId' | 'channel' | 'turns' | 'startedAt' | 'lastTurnAt' | 'totalTokens' | 'costMicroUsd' | 'durationMs' | 'lastOutcome' | 'state' | 'status' | 'subcategory' | 'contactReason' | 'contactReasonTag' | 'channelType'>>;
         facets: Array<(Pick<AiAgentConversationFacet, 'name'> & {
             values: Array<Pick<AiAgentConversationFacetValue, 'value' | 'count'>>;
         })>;
@@ -1936,9 +1965,10 @@ export type AiAgentDashboardSentimentFragment = (Pick<AiAgentDashboardSentiment,
 export type AiAgentDashboardContactReasonFragment = Pick<AiAgentDashboardContactReason, 'key' | 'count' | 'percent'>;
 export type AiAgentConversationOutcomeQueryVariables = Exact<{
     sessionId: Scalars['ID']['input'];
+    conversationId?: InputMaybe<Scalars['ID']['input']>;
 }>;
 export type AiAgentConversationOutcomeQuery = {
-    aiAgentConversationOutcome?: Maybe<(Pick<AiAgentConversationOutcome, 'sessionId' | 'agentId' | 'agentVersion' | 'resolution' | 'resolutionDefinition' | 'collectedData' | 'collectedDataAvailable' | 'turns' | 'startedAt' | 'lastTurnAt' | 'haltReason' | 'handoffReason' | 'agentSummary' | 'promisedNextStep' | 'channelType' | 'reversibleUntil'> & {
+    aiAgentConversationOutcome?: Maybe<(Pick<AiAgentConversationOutcome, 'conversationId' | 'sessionId' | 'agentId' | 'agentVersion' | 'resolution' | 'resolutionDefinition' | 'collectedData' | 'collectedDataAvailable' | 'turns' | 'startedAt' | 'lastTurnAt' | 'haltReason' | 'handoffReason' | 'agentSummary' | 'promisedNextStep' | 'channelType' | 'reversibleUntil'> & {
         classification: Pick<AiAgentConversationClassification, 'state' | 'status' | 'classification' | 'subcategory' | 'technicalFailure' | 'eligibleForResolution' | 'consumesAllowance' | 'inactivityWindowMs' | 'definitionVersion'>;
         actions: Array<Pick<AiAgentConversationAction, 'toolId' | 'name' | 'ok' | 'result' | 'at'>>;
         contactReason?: Maybe<Pick<AiAgentContactReason, 'name' | 'useCaseId' | 'tag' | 'other' | 'source'>>;
@@ -2202,14 +2232,14 @@ export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCa
 export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($agentId: ID!) {\n  listAiAgentProcedures(agentId: $agentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n  }\n}\n    ";
 export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($agentId: ID!) {\n  aiAgentUseCaseOverlap(agentId: $agentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
-export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!) {\n  aiAgentTrace(sessionId: $sessionId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($agentId: ID!) {\n  listAiAgentScenarios(agentId: $agentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n  setAiAgentRetentionPolicy(input: $input) {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
-export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    facets {\n      name\n      values {\n        value\n        count\n      }\n    }\n    hasRiskAlerts\n    dateRange {\n      min\n      max\n    }\n    truncated\n  }\n}\n    ";
+export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      conversationId\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    facets {\n      name\n      values {\n        value\n        count\n      }\n    }\n    hasRiskAlerts\n    dateRange {\n      min\n      max\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
-export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!) {\n  aiAgentConversationOutcome(sessionId: $sessionId) {\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
+export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n  aiAgentConversationOutcome(\n    sessionId: $sessionId\n    conversationId: $conversationId\n  ) {\n    conversationId\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const RemoveAiAgentUseCaseDocument = "\n    mutation removeAiAgentUseCase($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentUseCase(input: $input)\n}\n    ";

package/src/sdks/ai.js

@@ -42,12 +42,18 @@ var AiAgentConversationSortField;
 })(AiAgentConversationSortField || (exports.AiAgentConversationSortField = AiAgentConversationSortField = {}));
 var AiAgentConversationState;
 (function (AiAgentConversationState) {
+    AiAgentConversationState["AwaitingApproval"] = "AWAITING_APPROVAL";
+    AiAgentConversationState["ClosedByAllowanceCap"] = "CLOSED_BY_ALLOWANCE_CAP";
+    AiAgentConversationState["ClosedByApprovalExpired"] = "CLOSED_BY_APPROVAL_EXPIRED";
     AiAgentConversationState["ClosedByCap"] = "CLOSED_BY_CAP";
     AiAgentConversationState["ClosedByConclusion"] = "CLOSED_BY_CONCLUSION";
     AiAgentConversationState["ClosedByHandoff"] = "CLOSED_BY_HANDOFF";
     AiAgentConversationState["ClosedByInactivity"] = "CLOSED_BY_INACTIVITY";
     AiAgentConversationState["ClosedByTechnicalFailure"] = "CLOSED_BY_TECHNICAL_FAILURE";
+    AiAgentConversationState["ClosedWithIndeterminateWrite"] = "CLOSED_WITH_INDETERMINATE_WRITE";
     AiAgentConversationState["InProgress"] = "IN_PROGRESS";
+    AiAgentConversationState["NotStarted"] = "NOT_STARTED";
+    AiAgentConversationState["NotStartedExpired"] = "NOT_STARTED_EXPIRED";
 })(AiAgentConversationState || (exports.AiAgentConversationState = AiAgentConversationState = {}));
 var AiAgentConversationStatus;
 (function (AiAgentConversationStatus) {
@@ -59,18 +65,31 @@ var AiAgentConversationStatus;
 var AiAgentConversationSubcategory;
 (function (AiAgentConversationSubcategory) {
     AiAgentConversationSubcategory["AbandonedAfterClarification"] = "ABANDONED_AFTER_CLARIFICATION";
+    AiAgentConversationSubcategory["AbandonedAfterNegativeFeedback"] = "ABANDONED_AFTER_NEGATIVE_FEEDBACK";
+    AiAgentConversationSubcategory["ApprovalDenied"] = "APPROVAL_DENIED";
+    AiAgentConversationSubcategory["ApprovalExpired"] = "APPROVAL_EXPIRED";
     AiAgentConversationSubcategory["AutomatedInterlocutor"] = "AUTOMATED_INTERLOCUTOR";
     AiAgentConversationSubcategory["CapReached"] = "CAP_REACHED";
+    AiAgentConversationSubcategory["ClosedWithoutResolution"] = "CLOSED_WITHOUT_RESOLUTION";
     AiAgentConversationSubcategory["ConfirmedResolution"] = "CONFIRMED_RESOLUTION";
+    AiAgentConversationSubcategory["DispatchWithoutReply"] = "DISPATCH_WITHOUT_REPLY";
     AiAgentConversationSubcategory["GreetingWithoutDemand"] = "GREETING_WITHOUT_DEMAND";
+    AiAgentConversationSubcategory["HandoffByAllowanceCap"] = "HANDOFF_BY_ALLOWANCE_CAP";
     AiAgentConversationSubcategory["HandoffByCustomerNeed"] = "HANDOFF_BY_CUSTOMER_NEED";
     AiAgentConversationSubcategory["HandoffByProcedure"] = "HANDOFF_BY_PROCEDURE";
+    AiAgentConversationSubcategory["HandoffByRule"] = "HANDOFF_BY_RULE";
     AiAgentConversationSubcategory["HandoffBySelfDiagnosis"] = "HANDOFF_BY_SELF_DIAGNOSIS";
+    AiAgentConversationSubcategory["IndeterminateWrite"] = "INDETERMINATE_WRITE";
     AiAgentConversationSubcategory["NoCoverage"] = "NO_COVERAGE";
     AiAgentConversationSubcategory["NoKnowledge"] = "NO_KNOWLEDGE";
+    AiAgentConversationSubcategory["OrphanBoard"] = "ORPHAN_BOARD";
+    AiAgentConversationSubcategory["PartialAnswer"] = "PARTIAL_ANSWER";
     AiAgentConversationSubcategory["PresumedResolution"] = "PRESUMED_RESOLUTION";
     AiAgentConversationSubcategory["PromptInjection"] = "PROMPT_INJECTION";
+    AiAgentConversationSubcategory["RevertedByRecontact"] = "REVERTED_BY_RECONTACT";
+    AiAgentConversationSubcategory["Spam"] = "SPAM";
     AiAgentConversationSubcategory["TechnicalFailure"] = "TECHNICAL_FAILURE";
+    AiAgentConversationSubcategory["TriageCompleted"] = "TRIAGE_COMPLETED";
     AiAgentConversationSubcategory["Undefined"] = "UNDEFINED";
 })(AiAgentConversationSubcategory || (exports.AiAgentConversationSubcategory = AiAgentConversationSubcategory = {}));
 var AiAgentExecutionAutonomy;
@@ -773,8 +792,8 @@ exports.AiAgentUseCaseOverlapDocument = `
 }
     `;
 exports.AiAgentTraceDocument = `
-    query aiAgentTrace($sessionId: ID!) {
-  aiAgentTrace(sessionId: $sessionId) {
+    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {
+  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {
     ...aiAgentTrace
   }
 }
@@ -815,6 +834,7 @@ exports.AiAgentConversationMetricsDocument = `
     query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {
   aiAgentConversationMetrics(input: $input) {
     items {
+      conversationId
       sessionId
       channel
       turns
@@ -977,8 +997,12 @@ exports.AiAgentDashboardDocument = `
 ${exports.AiAgentDashboardSentimentFragmentDoc}
 ${exports.AiAgentDashboardContactReasonFragmentDoc}`;
 exports.AiAgentConversationOutcomeDocument = `
-    query aiAgentConversationOutcome($sessionId: ID!) {
-  aiAgentConversationOutcome(sessionId: $sessionId) {
+    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {
+  aiAgentConversationOutcome(
+    sessionId: $sessionId
+    conversationId: $conversationId
+  ) {
+    conversationId
     sessionId
     agentId
     agentVersion