@droz-js/sdk 0.25.23 → 0.26.0

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.25.23",
+  "version": "0.26.0",
   "private": false,
   "repository": {
     "type": "git",

package/src/drozai.d.ts

@@ -10,7 +10,7 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
         [key: string]: never;
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentsQuery>;
     listAiAgentVersions(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentVersionsQuery>;
     aiAgentMetricsByAgent(variables: import("./sdks/ai").Exact<{
         input: import("./sdks/ai").AiAgentMetricsWindowInput;
@@ -37,23 +37,23 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
         input: import("./sdks/ai").AiAgentRefInput;
     }>, options?: unknown): Promise<import("./sdks/ai").RemoveAiAgentMutation>;
     listAiAgentUseCases(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentUseCasesQuery>;
     listAiAgentProcedures(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentProceduresQuery>;
     listAiAgentTools(variables?: import("./sdks/ai").Exact<{
         [key: string]: never;
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentToolsQuery>;
     aiAgentUseCaseOverlap(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentUseCaseOverlapQuery>;
     aiAgentTrace(variables: import("./sdks/ai").Exact<{
         sessionId: import("./sdks/ai").Scalars["ID"]["input"];
         conversationId?: import("./sdks/ai").InputMaybe<import("./sdks/ai").Scalars["ID"]["input"]>;
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentTraceQuery>;
     listAiAgentScenarios(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentScenariosQuery>;
     reindexAiAgentDashboard(variables: import("./sdks/ai").Exact<{
         input: import("./sdks/ai").ReindexAiAgentDashboardInput;
@@ -93,7 +93,7 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
         input: import("./sdks/ai").RememberAiAgentSessionFactsInput;
     }>, options?: unknown): Promise<import("./sdks/ai").RememberAiAgentSessionFactsMutation>;
     listAiAgentApprovals(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
         status?: import("./sdks/ai").InputMaybe<import("./sdks/ai").AiAgentApprovalStatus>;
     }>, options?: unknown): Promise<import("./sdks/ai").ListAiAgentApprovalsQuery>;
     resolveAiAgentApproval(variables: import("./sdks/ai").Exact<{
@@ -115,17 +115,17 @@ declare const DrozAi_base: new (options?: import("./client/http").HttpClientOpti
         input: import("./sdks/ai").CheckAiAgentVersionInput;
     }>, options?: unknown): Promise<import("./sdks/ai").CheckAiAgentVersionMutation>;
     getAiAgentCheckRun(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
         runId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").GetAiAgentCheckRunQuery>;
     aiAgentCheckLimits(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentCheckLimitsQuery>;
     aiAgentMetrics(variables: import("./sdks/ai").Exact<{
         input: import("./sdks/ai").AiAgentMetricsInput;
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentMetricsQuery>;
     aiAgentVersionSpec(variables: import("./sdks/ai").Exact<{
-        agentId: import("./sdks/ai").Scalars["ID"]["input"];
+        aiAgentId: import("./sdks/ai").Scalars["ID"]["input"];
     }>, options?: unknown): Promise<import("./sdks/ai").AiAgentVersionSpecQuery>;
     aiAgentRoutingPreview(variables: import("./sdks/ai").Exact<{
         input: import("./sdks/ai").AiAgentRoutingPreviewInput;

package/src/sdks/ai.d.ts

@@ -132,7 +132,7 @@ export declare enum AiAgentAnalysisFailureReason {
     ModelError = "model_error"
 }
 export type AiAgentApproval = {
-    agentId: Scalars['ID']['output'];
+    aiAgentId: Scalars['ID']['output'];
     args: Scalars['JSON']['output'];
     channelId: Scalars['String']['output'];
     customerId?: Maybe<Scalars['String']['output']>;
@@ -156,7 +156,7 @@ export declare enum AiAgentApprovalStatus {
     Rejected = "rejected"
 }
 export type AiAgentAuthoringRefInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     id: Scalars['ID']['input'];
 };
 export type AiAgentBudget = {
@@ -175,6 +175,11 @@ export type AiAgentBudgetInput = {
     maxToolCalls: Scalars['Int']['input'];
     onExceeded: BudgetExceededAction;
 };
+export type AiAgentCampaignInput = {
+    message?: InputMaybe<Scalars['String']['input']>;
+    name?: InputMaybe<Scalars['String']['input']>;
+    offer?: InputMaybe<Scalars['String']['input']>;
+};
 export type AiAgentChannelTiming = {
     abandonAfterMs?: Maybe<Scalars['Number']['output']>;
     channel: Scalars['String']['output'];
@@ -214,7 +219,7 @@ export type AiAgentCheckResult = {
     safeToPublish: Scalars['Boolean']['output'];
 };
 export type AiAgentCheckRun = {
-    agentId: Scalars['ID']['output'];
+    aiAgentId: Scalars['ID']['output'];
     completedRuns: Scalars['Int']['output'];
     error?: Maybe<Scalars['String']['output']>;
     excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
@@ -342,7 +347,7 @@ export type AiAgentConversationMetrics = {
 };
 export type AiAgentConversationMetricsInput = {
     activeDispatch?: InputMaybe<Scalars['Boolean']['input']>;
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     channel?: InputMaybe<Scalars['String']['input']>;
     dateFrom?: InputMaybe<Scalars['Number']['input']>;
     dateTo?: InputMaybe<Scalars['Number']['input']>;
@@ -373,9 +378,9 @@ export type AiAgentConversationMetricsPage = {
 };
 export type AiAgentConversationOutcome = {
     actions: Array<AiAgentConversationAction>;
-    agentId: Scalars['ID']['output'];
     agentSummary?: Maybe<Scalars['String']['output']>;
     agentVersion: Scalars['String']['output'];
+    aiAgentId: Scalars['ID']['output'];
     analysis?: Maybe<AiAgentConversationAnalysis>;
     channelType?: Maybe<AiAgentChannelType>;
     classification: AiAgentConversationClassification;
@@ -438,10 +443,12 @@ export declare enum AiAgentConversationSubcategory {
     IndeterminateWrite = "INDETERMINATE_WRITE",
     NoCoverage = "NO_COVERAGE",
     NoKnowledge = "NO_KNOWLEDGE",
+    OfferAccepted = "OFFER_ACCEPTED",
     OrphanBoard = "ORPHAN_BOARD",
     PartialAnswer = "PARTIAL_ANSWER",
     PresumedResolution = "PRESUMED_RESOLUTION",
     PromptInjection = "PROMPT_INJECTION",
+    QualifiedLeadHandoff = "QUALIFIED_LEAD_HANDOFF",
     RevertedByRecontact = "REVERTED_BY_RECONTACT",
     Spam = "SPAM",
     TechnicalFailure = "TECHNICAL_FAILURE",
@@ -451,9 +458,9 @@ export declare enum AiAgentConversationSubcategory {
 export type AiAgentDashboard = {
     abandonment: AiAgentDashboardIndicator;
     activeDispatches?: Maybe<AiAgentDashboardActiveDispatches>;
-    agentId: Scalars['ID']['output'];
     agentScoreAvg?: Maybe<Scalars['Float']['output']>;
     agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
+    aiAgentId: Scalars['ID']['output'];
     analysesTruncated: Scalars['Boolean']['output'];
     analyzedConversations: Scalars['Number']['output'];
     bucket: AiAgentMetricsBucket;
@@ -465,8 +472,10 @@ export type AiAgentDashboard = {
     handoffProcedure: AiAgentDashboardIndicator;
     hasActiveDispatches: Scalars['Boolean']['output'];
     knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
+    offerAccepted: AiAgentDashboardIndicator;
     previousWindow: AiAgentDashboardWindow;
     procedures: Array<AiAgentDashboardProcedure>;
+    qualifiedLead: AiAgentDashboardIndicator;
     resolved: AiAgentDashboardIndicator;
     scoreBands: Array<AiAgentDashboardScoreBand>;
     sentimentAtEnd: Array<AiAgentDashboardSentiment>;
@@ -498,7 +507,7 @@ export type AiAgentDashboardIndicator = {
     variation: AiAgentVariation;
 };
 export type AiAgentDashboardInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     channel?: InputMaybe<Scalars['String']['input']>;
     from: Scalars['Number']['input'];
     timezone: Scalars['String']['input'];
@@ -573,6 +582,7 @@ export declare enum AiAgentHandoffReason {
     PeriodBudgetExceeded = "period_budget_exceeded",
     PolicyRequiresHuman = "policy_requires_human",
     ProviderUnavailable = "provider_unavailable",
+    QualifiedLead = "qualified_lead",
     ToolFailure = "tool_failure",
     Undeclared = "undeclared",
     Unresolved = "unresolved"
@@ -597,13 +607,21 @@ export type AiAgentIdentityInput = {
     tone: TonePreset;
     toneNotes?: InputMaybe<Scalars['String']['input']>;
 };
+export type AiAgentInsistence = {
+    handoffOnRequest: Scalars['Int']['output'];
+    retriesAfterRefusal: Scalars['Int']['output'];
+};
+export type AiAgentInsistenceInput = {
+    handoffOnRequest: Scalars['Int']['input'];
+    retriesAfterRefusal: Scalars['Int']['input'];
+};
 export type AiAgentKnowledgeBase = {
     id: Scalars['ID']['output'];
     isPublic: Scalars['Boolean']['output'];
     title: Scalars['String']['output'];
 };
 export type AiAgentListingMetrics = {
-    agentId: Scalars['ID']['output'];
+    aiAgentId: Scalars['ID']['output'];
     conversations: Scalars['Number']['output'];
     conversationsHandoffRequested: Scalars['Number']['output'];
     conversationsResolved: Scalars['Number']['output'];
@@ -618,10 +636,10 @@ export declare enum AiAgentMetricPolarity {
 export type AiAgentMetrics = {
     abandonmentRate?: Maybe<Scalars['Number']['output']>;
     agentClarityAvg?: Maybe<Scalars['Float']['output']>;
-    agentId: Scalars['ID']['output'];
     agentScoreAvg?: Maybe<Scalars['Float']['output']>;
     agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
     agentScoreBands: Array<AiAgentScoreBandCount>;
+    aiAgentId: Scalars['ID']['output'];
     analysesTruncated: Scalars['Boolean']['output'];
     analysisCostMicroUsd: Scalars['Number']['output'];
     analyzedConversations: Scalars['Number']['output'];
@@ -668,8 +686,10 @@ export type AiAgentMetrics = {
     knowledgeSkipped: Scalars['Number']['output'];
     knowledgeUnavailable: Scalars['Number']['output'];
     llmCalls: Scalars['Number']['output'];
+    offerAcceptedRate?: Maybe<Scalars['Number']['output']>;
     outputTokens: Scalars['Number']['output'];
     p95TurnDurationMs: Scalars['Number']['output'];
+    qualifiedLeadRate?: Maybe<Scalars['Number']['output']>;
     resolutionDefinition: Scalars['String']['output'];
     /** @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa. */
     resolutionRate?: Maybe<Scalars['Number']['output']>;
@@ -704,7 +724,7 @@ export type AiAgentMetricsCount = {
     key: Scalars['String']['output'];
 };
 export type AiAgentMetricsInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     channel?: InputMaybe<Scalars['String']['input']>;
     from: Scalars['Number']['input'];
     to: Scalars['Number']['input'];
@@ -714,7 +734,7 @@ export type AiAgentMetricsSeries = {
     truncated: Scalars['Boolean']['output'];
 };
 export type AiAgentMetricsSeriesInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     bucket: AiAgentMetricsBucket;
     channel?: InputMaybe<Scalars['String']['input']>;
     from: Scalars['Number']['input'];
@@ -756,7 +776,7 @@ export type AiAgentProcedure = {
     updatedAt: Scalars['Number']['output'];
 };
 export type AiAgentRefInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type AiAgentRegression = {
     after: Scalars['Float']['output'];
@@ -808,7 +828,7 @@ export type AiAgentRoutingPreview = {
     medium: Scalars['Number']['output'];
 };
 export type AiAgentRoutingPreviewInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     examples: Array<Scalars['String']['input']>;
     subject?: InputMaybe<Scalars['String']['input']>;
 };
@@ -873,10 +893,11 @@ export type AiAgentSpec = {
     conversationTiming?: Maybe<Array<AiAgentChannelTiming>>;
     handoff?: Maybe<AiAgentHandoff>;
     identity: AiAgentIdentity;
+    insistence?: Maybe<AiAgentInsistence>;
     knowledgeBaseIds: Array<Scalars['ID']['output']>;
     knowledgeFallback?: Maybe<Scalars['String']['output']>;
     toolIds: Array<Scalars['ID']['output']>;
-    typingIndicator?: Maybe<Scalars['Boolean']['output']>;
+    typingIndicator: Scalars['Boolean']['output'];
 };
 export type AiAgentSpecInput = {
     /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
@@ -888,13 +909,16 @@ export type AiAgentSpecInput = {
     conversationTiming?: InputMaybe<Array<AiAgentChannelTimingInput>>;
     handoff?: InputMaybe<AiAgentHandoffInput>;
     identity: AiAgentIdentityInput;
+    insistence?: InputMaybe<AiAgentInsistenceInput>;
     knowledgeBaseIds: Array<Scalars['ID']['input']>;
     knowledgeFallback?: InputMaybe<Scalars['String']['input']>;
     toolIds: Array<Scalars['ID']['input']>;
     typingIndicator?: InputMaybe<Scalars['Boolean']['input']>;
 };
 export type AiAgentSummary = {
+    /** @deprecated Use aiAgentId. */
     agentId: Scalars['ID']['output'];
+    aiAgentId: Scalars['ID']['output'];
     channels: Array<Scalars['String']['output']>;
     liveVersion?: Maybe<Scalars['Int']['output']>;
     name: Scalars['String']['output'];
@@ -961,12 +985,13 @@ export type AiAgentToolSpecInput = {
     toolId: Scalars['ID']['input'];
 };
 export type AiAgentTrace = {
-    agentId: Scalars['ID']['output'];
     agentVersion: Scalars['String']['output'];
+    aiAgentId: Scalars['ID']['output'];
     answer: Scalars['String']['output'];
     channelType?: Maybe<AiAgentChannelType>;
     excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
     haltReason?: Maybe<Scalars['String']['output']>;
+    handoffHeld?: Maybe<Scalars['Boolean']['output']>;
     identificationRequired?: Maybe<Scalars['Boolean']['output']>;
     input: Scalars['String']['output'];
     knowledgeOrigins: Array<Scalars['String']['output']>;
@@ -1014,7 +1039,7 @@ export declare enum AiAgentVariationUnit {
     Points = "POINTS"
 }
 export type AiAgentVersion = {
-    agentId: Scalars['ID']['output'];
+    aiAgentId: Scalars['ID']['output'];
     createdAt: Scalars['DateTime']['output'];
     excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
     spec: AiAgentSpec;
@@ -1022,7 +1047,7 @@ export type AiAgentVersion = {
     version: Scalars['Int']['output'];
 };
 export type AiAgentVersionRefInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     version: Scalars['Int']['input'];
 };
 export declare enum AiAgentVersionStatus {
@@ -1048,7 +1073,7 @@ export declare enum Can {
     Write = "write"
 }
 export type CheckAiAgentVersionInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     runsPerScenario?: InputMaybe<Scalars['Int']['input']>;
     scenarioIds?: InputMaybe<Array<Scalars['ID']['input']>>;
     version: Scalars['Int']['input'];
@@ -1067,7 +1092,7 @@ export type CredentialRefInput = {
     vault: Scalars['String']['input'];
 };
 export type DraftAiAgentInput = {
-    agentId?: InputMaybe<Scalars['ID']['input']>;
+    aiAgentId?: InputMaybe<Scalars['ID']['input']>;
     name: Scalars['String']['input'];
     spec: AiAgentSpecInput;
 };
@@ -1280,7 +1305,7 @@ export type Query = {
     version?: Maybe<Scalars['String']['output']>;
 };
 export type QueryAiAgentCheckLimitsArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryAiAgentConversationMetricsArgs = {
     input: AiAgentConversationMetricsInput;
@@ -1312,10 +1337,10 @@ export type QueryAiAgentTraceArgs = {
     sessionId: Scalars['ID']['input'];
 };
 export type QueryAiAgentUseCaseOverlapArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryGetAiAgentCheckRunArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     runId: Scalars['ID']['input'];
 };
 export type QueryGetNlpInstanceArgs = {
@@ -1325,20 +1350,20 @@ export type QueryGetQnAInstanceArgs = {
     id: Scalars['ID']['input'];
 };
 export type QueryListAiAgentApprovalsArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     status?: InputMaybe<AiAgentApprovalStatus>;
 };
 export type QueryListAiAgentProceduresArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryListAiAgentScenariosArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryListAiAgentUseCasesArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryListAiAgentVersionsArgs = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 };
 export type QueryTestNlpInstanceArgs = {
     id: Scalars['ID']['input'];
@@ -1357,12 +1382,13 @@ export type ReindexAiAgentDashboardInput = {
     sinceDays?: InputMaybe<Scalars['Number']['input']>;
 };
 export type RememberAiAgentSessionFactsInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
+    campaign?: InputMaybe<AiAgentCampaignInput>;
     facts: Scalars['JSON']['input'];
     sessionId: Scalars['ID']['input'];
 };
 export type RemoveAiAgentScenarioInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     scenarioId: Scalars['ID']['input'];
 };
 export type RemoveNlpInstanceInput = {
@@ -1372,14 +1398,14 @@ export type RemoveQnAInstanceInput = {
     id: Scalars['ID']['input'];
 };
 export type ResolveAiAgentApprovalInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     decidedBy?: InputMaybe<Scalars['String']['input']>;
     decision: AiAgentApprovalDecision;
     requestedAt: Scalars['Number']['input'];
     sessionId: Scalars['ID']['input'];
 };
 export type SaveAiAgentProcedureInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     approvedReplyTemplate?: InputMaybe<Scalars['String']['input']>;
     contingency: Scalars['String']['input'];
     continuesAfterApproval?: InputMaybe<Scalars['Boolean']['input']>;
@@ -1395,7 +1421,7 @@ export type SaveAiAgentProcedureInput = {
     toolIds: Array<Scalars['ID']['input']>;
 };
 export type SaveAiAgentScenarioInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     customerId?: InputMaybe<Scalars['ID']['input']>;
     description: Scalars['String']['input'];
     expectations: Array<Scalars['JSON']['input']>;
@@ -1403,7 +1429,7 @@ export type SaveAiAgentScenarioInput = {
     turns: Array<Scalars['String']['input']>;
 };
 export type SaveAiAgentUseCaseInput = {
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     id: Scalars['ID']['input'];
     name: Scalars['String']['input'];
     procedureId?: InputMaybe<Scalars['ID']['input']>;
@@ -1546,21 +1572,22 @@ export type UpdateQnAInstanceInput = {
     name?: InputMaybe<Scalars['String']['input']>;
     tryToReplyOnTransition?: InputMaybe<Scalars['Boolean']['input']>;
 };
-export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'agentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'status'>;
-export type AiAgentVersionFragment = Pick<AiAgentVersion, 'agentId' | 'version' | 'status' | 'createdAt'>;
+export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'aiAgentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'status'>;
+export type AiAgentVersionFragment = Pick<AiAgentVersion, 'aiAgentId' | 'version' | 'status' | 'createdAt'>;
 export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels' | 'typingIndicator'> & {
     identity: Pick<AiAgentIdentity, 'displayName' | 'role' | 'tone' | 'toneNotes' | 'openingMessage' | 'outOfScopeBehaviour'>;
     budget: Pick<AiAgentBudget, 'maxSteps' | 'maxToolCalls' | 'maxTokens' | 'maxCostMicroUsd' | 'maxPeriodCostMicroUsd' | 'onExceeded'>;
     handoff?: Maybe<Pick<AiAgentHandoff, 'transition' | 'target'>>;
+    insistence?: Maybe<Pick<AiAgentInsistence, 'retriesAfterRefusal' | 'handoffOnRequest'>>;
     conversationTiming?: Maybe<Array<Pick<AiAgentChannelTiming, 'channel' | 'abandonAfterMs' | 'remindAfterMs' | 'metaWindowMs' | 'reminderMessage' | 'renewalMessage'>>>;
 });
 export type AiAgentToolExclusionFragment = Pick<AiAgentToolExclusion, 'toolId' | 'reason'>;
-export type AiAgentVersionWithSpecFragment = (Pick<AiAgentVersion, 'agentId' | 'version' | 'status' | 'createdAt'> & {
+export type AiAgentVersionWithSpecFragment = (Pick<AiAgentVersion, 'aiAgentId' | 'version' | 'status' | 'createdAt'> & {
     spec: AiAgentSpecFragment;
     excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
 });
-export type AiAgentListingMetricsFragment = Pick<AiAgentMetrics, 'agentId' | 'conversations' | 'conversationsResolved' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'costMicroUsd'>;
-export type AiAgentListingMetricsFieldsFragment = Pick<AiAgentListingMetrics, 'agentId' | 'conversations' | 'conversationsResolved' | 'conversationsHandoffRequested' | 'resolutionRate' | 'costMicroUsd'>;
+export type AiAgentListingMetricsFragment = Pick<AiAgentMetrics, 'aiAgentId' | 'conversations' | 'conversationsResolved' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'costMicroUsd'>;
+export type AiAgentListingMetricsFieldsFragment = Pick<AiAgentListingMetrics, 'aiAgentId' | 'conversations' | 'conversationsResolved' | 'conversationsHandoffRequested' | 'resolutionRate' | 'costMicroUsd'>;
 export type ListAiAgentsQueryVariables = Exact<{
     [key: string]: never;
 }>;
@@ -1568,7 +1595,7 @@ export type ListAiAgentsQuery = {
     listAiAgents: Array<AiAgentSummaryFragment>;
 };
 export type ListAiAgentVersionsQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type ListAiAgentVersionsQuery = {
     listAiAgentVersions: Array<AiAgentVersionFragment>;
@@ -1628,19 +1655,19 @@ export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'g
 export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'approval'> & {
     parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
 });
-export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
+export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'aiAgentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'knowledgeQuery' | 'outcome' | 'haltReason' | 'handoffHeld' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
     excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
     toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
 });
 export type AiAgentScenarioFragment = Pick<AiAgentScenario, 'scenarioId' | 'description' | 'customerId' | 'turns' | 'expectations'>;
 export type ListAiAgentUseCasesQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type ListAiAgentUseCasesQuery = {
     listAiAgentUseCases: Array<AiAgentUseCaseFragment>;
 };
 export type ListAiAgentProceduresQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type ListAiAgentProceduresQuery = {
     listAiAgentProcedures: Array<AiAgentProcedureFragment>;
@@ -1652,7 +1679,7 @@ export type ListAiAgentToolsQuery = {
     listAiAgentTools: Array<AiAgentToolFragment>;
 };
 export type AiAgentUseCaseOverlapQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type AiAgentUseCaseOverlapQuery = {
     aiAgentUseCaseOverlap: (Pick<AiAgentUseCaseOverlap, 'threshold'> & {
@@ -1667,7 +1694,7 @@ export type AiAgentTraceQuery = {
     aiAgentTrace: Array<AiAgentTraceFragment>;
 };
 export type ListAiAgentScenariosQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type ListAiAgentScenariosQuery = {
     listAiAgentScenarios: Array<AiAgentScenarioFragment>;
@@ -1716,7 +1743,7 @@ export type AiAgentDashboardQueryVariables = Exact<{
     input: AiAgentDashboardInput;
 }>;
 export type AiAgentDashboardQuery = {
-    aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'hasActiveDispatches' | 'truncated' | 'analysesTruncated'> & {
+    aiAgentDashboard: (Pick<AiAgentDashboard, 'aiAgentId' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'hasActiveDispatches' | 'truncated' | 'analysesTruncated'> & {
         window: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         previousWindow: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         conversations: AiAgentDashboardIndicatorFragment;
@@ -1724,6 +1751,8 @@ export type AiAgentDashboardQuery = {
         unresolved: AiAgentDashboardIndicatorFragment;
         handoffProcedure: AiAgentDashboardIndicatorFragment;
         handoffNeed: AiAgentDashboardIndicatorFragment;
+        qualifiedLead: AiAgentDashboardIndicatorFragment;
+        offerAccepted: AiAgentDashboardIndicatorFragment;
         abandonment: AiAgentDashboardIndicatorFragment;
         scoreBands: Array<(Pick<AiAgentDashboardScoreBand, 'band' | 'count' | 'percent' | 'polarity'> & {
             variation: Pick<AiAgentVariation, 'unit' | 'value'>;
@@ -1757,7 +1786,7 @@ export type AiAgentConversationOutcomeQueryVariables = Exact<{
     conversationId?: InputMaybe<Scalars['ID']['input']>;
 }>;
 export type AiAgentConversationOutcomeQuery = {
-    aiAgentConversationOutcome?: Maybe<(Pick<AiAgentConversationOutcome, 'conversationId' | 'sessionId' | 'agentId' | 'agentVersion' | 'resolution' | 'resolutionDefinition' | 'collectedData' | 'collectedDataAvailable' | 'turns' | 'startedAt' | 'lastTurnAt' | 'haltReason' | 'handoffReason' | 'agentSummary' | 'promisedNextStep' | 'channelType' | 'reversibleUntil'> & {
+    aiAgentConversationOutcome?: Maybe<(Pick<AiAgentConversationOutcome, 'conversationId' | 'sessionId' | 'aiAgentId' | 'agentVersion' | 'resolution' | 'resolutionDefinition' | 'collectedData' | 'collectedDataAvailable' | 'turns' | 'startedAt' | 'lastTurnAt' | 'haltReason' | 'handoffReason' | 'agentSummary' | 'promisedNextStep' | 'channelType' | 'reversibleUntil'> & {
         classification: Pick<AiAgentConversationClassification, 'state' | 'status' | 'classification' | 'subcategory' | 'technicalFailure' | 'eligibleForResolution' | 'consumesAllowance' | 'inactivityWindowMs' | 'definitionVersion'>;
         actions: Array<Pick<AiAgentConversationAction, 'toolId' | 'name' | 'ok' | 'result' | 'at'>>;
         contactReason?: Maybe<Pick<AiAgentContactReason, 'name' | 'useCaseId' | 'tag' | 'other' | 'source'>>;
@@ -1788,9 +1817,9 @@ export type RememberAiAgentSessionFactsMutationVariables = Exact<{
     input: RememberAiAgentSessionFactsInput;
 }>;
 export type RememberAiAgentSessionFactsMutation = Pick<Mutation, 'rememberAiAgentSessionFacts'>;
-export type AiAgentApprovalFragment = Pick<AiAgentApproval, 'agentId' | 'sessionId' | 'toolId' | 'toolName' | 'args' | 'channelId' | 'customerId' | 'requestedAt' | 'expiresAt' | 'status' | 'decidedBy' | 'decidedAt'>;
+export type AiAgentApprovalFragment = Pick<AiAgentApproval, 'aiAgentId' | 'sessionId' | 'toolId' | 'toolName' | 'args' | 'channelId' | 'customerId' | 'requestedAt' | 'expiresAt' | 'status' | 'decidedBy' | 'decidedAt'>;
 export type ListAiAgentApprovalsQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     status?: InputMaybe<AiAgentApprovalStatus>;
 }>;
 export type ListAiAgentApprovalsQuery = {
@@ -1820,7 +1849,7 @@ export type SaveAiAgentScenarioMutationVariables = Exact<{
 export type SaveAiAgentScenarioMutation = {
     saveAiAgentScenario?: Maybe<AiAgentScenarioFragment>;
 };
-export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'agentId' | 'version' | 'status' | 'requestedAt' | 'startedAt' | 'finishedAt' | 'totalRuns' | 'completedRuns' | 'error'> & {
+export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'aiAgentId' | 'version' | 'status' | 'requestedAt' | 'startedAt' | 'finishedAt' | 'totalRuns' | 'completedRuns' | 'error'> & {
     excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
     result?: Maybe<(Pick<AiAgentCheckResult, 'safeToPublish'> & {
         authoring?: Maybe<Pick<AiAgentCheckAuthoring, 'useCases' | 'procedures' | 'updatedAt'>>;
@@ -1842,19 +1871,19 @@ export type CheckAiAgentVersionMutation = {
     checkAiAgentVersion?: Maybe<AiAgentCheckRunFragment>;
 };
 export type GetAiAgentCheckRunQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
     runId: Scalars['ID']['input'];
 }>;
 export type GetAiAgentCheckRunQuery = {
     getAiAgentCheckRun?: Maybe<AiAgentCheckRunFragment>;
 };
 export type AiAgentCheckLimitsQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type AiAgentCheckLimitsQuery = {
     aiAgentCheckLimits: Pick<AiAgentCheckLimits, 'minRunsPerScenario' | 'maxRunsPerScenario' | 'maxSuiteRuns' | 'scenarioCount'>;
 };
-export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
+export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'aiAgentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'qualifiedLeadRate' | 'offerAcceptedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
     classificationBreakdown: Array<Pick<AiAgentClassificationCount, 'state' | 'subcategory' | 'technicalFailure' | 'count'>>;
     classificationDefinitionVersions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
     sentimentAtStart: Array<Pick<AiAgentSentimentCount, 'key' | 'count'>>;
@@ -1884,7 +1913,7 @@ export type AiAgentMetricsQuery = {
     aiAgentMetrics: AiAgentMetricsReportFragment;
 };
 export type AiAgentVersionSpecQueryVariables = Exact<{
-    agentId: Scalars['ID']['input'];
+    aiAgentId: Scalars['ID']['input'];
 }>;
 export type AiAgentVersionSpecQuery = {
     listAiAgentVersions: Array<AiAgentVersionWithSpecFragment>;
@@ -1992,65 +2021,65 @@ export type RemoveQnAInstanceMutationVariables = Exact<{
 export type RemoveQnAInstanceMutation = {
     removeQnAInstance?: Maybe<QnaFragmentFragment>;
 };
-export declare const AiAgentSummaryFragmentDoc = "\n    fragment aiAgentSummary on AiAgentSummary {\n  agentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
-export declare const AiAgentVersionFragmentDoc = "\n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    ";
+export declare const AiAgentSummaryFragmentDoc = "\n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
+export declare const AiAgentVersionFragmentDoc = "\n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
+export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    ";
 export declare const AiAgentToolExclusionFragmentDoc = "\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const AiAgentVersionWithSpecFragmentDoc = "\n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    ";
-export declare const AiAgentListingMetricsFragmentDoc = "\n    fragment aiAgentListingMetrics on AiAgentMetrics {\n  agentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  costMicroUsd\n}\n    ";
-export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  agentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  costMicroUsd\n}\n    ";
+export declare const AiAgentVersionWithSpecFragmentDoc = "\n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    ";
+export declare const AiAgentListingMetricsFragmentDoc = "\n    fragment aiAgentListingMetrics on AiAgentMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  costMicroUsd\n}\n    ";
+export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  costMicroUsd\n}\n    ";
 export declare const AiAgentUseCaseFragmentDoc = "\n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  emptyResultMessage\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
-export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    ";
+export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    ";
 export declare const AiAgentScenarioFragmentDoc = "\n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const AiAgentDashboardIndicatorFragmentDoc = "\n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardSentimentFragmentDoc = "\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    ";
 export declare const AiAgentDashboardContactReasonFragmentDoc = "\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
-export declare const AiAgentApprovalFragmentDoc = "\n    fragment aiAgentApproval on AiAgentApproval {\n  agentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedAt\n}\n    ";
-export declare const AiAgentCheckRunFragmentDoc = "\n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  agentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    ";
-export declare const AiAgentMetricsReportFragmentDoc = "\n    fragment aiAgentMetricsReport on AiAgentMetrics {\n  agentId\n  from\n  to\n  truncated\n  conversations\n  conversationsResolved\n  conversationsInconclusive\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  classificationBreakdown {\n    state\n    subcategory\n    technicalFailure\n    count\n  }\n  conversationsEligible\n  conversationsResolvedByDefinition\n  conversationsProvisional\n  conversationsAwaitingClassification\n  resolvedRate\n  unresolvedRate\n  handoffProcedureRate\n  handoffNeedRate\n  abandonmentRate\n  classificationDefinitionVersion\n  classificationDefinitionVersions {\n    key\n    count\n  }\n  analyzedConversations\n  estimatedSatisfactionAvg\n  sentimentAtStart {\n    key\n    count\n  }\n  sentimentAtEnd {\n    key\n    count\n  }\n  riskAlerts {\n    key\n    count\n  }\n  topKnowledgeGaps {\n    key\n    count\n  }\n  analysisCostMicroUsd\n  failedAnalyses\n  analysesTruncated\n  agentScoreAvg\n  agentScoreAvgBand\n  agentScoreBands {\n    key\n    count\n  }\n  agentClarityAvg\n  customerEffortScoreAvg\n  contactReasons {\n    all {\n      key\n      count\n    }\n    handoff {\n      key\n      count\n    }\n    abandonment {\n      key\n      count\n    }\n  }\n  escalatedToHuman\n  escalatedToFlow\n  escalatedTargetUndeclared\n  handoffsByReason {\n    key\n    count\n  }\n  humanRequestedTurns\n  costMicroUsd\n  costMicroUsdPerResolvedConversation\n  unpricedTurns\n  inputTokens\n  outputTokens\n  totalTokens\n  cachedInputTokens\n  cachedTurns\n  llmCalls\n  turnsByModel {\n    key\n    count\n  }\n  turnsByModelAndReasoningEffort {\n    key\n    count\n  }\n  avgTurnDurationMs\n  p95TurnDurationMs\n  avgLlmLatencyMs\n  turns\n  answeredTurns\n  answeredWithFailedConnectionTurns\n  unansweredTurns\n  unansweredDefinition\n  topTopics {\n    key\n    count\n  }\n  topUnansweredQuestions {\n    key\n    count\n  }\n  blockedTurns\n  blocksByCategory {\n    key\n    count\n  }\n  haltedTurns\n  haltReasons {\n    key\n    count\n  }\n  budgetExceededTurns\n  identificationRequiredTurns\n  toolCalls\n  toolCallsFailed\n  toolErrorsByConnection {\n    key\n    count\n  }\n  toolErrorsByClass {\n    key\n    count\n  }\n  knowledgeRetrieved\n  knowledgeEmpty\n  knowledgeUnavailable\n  knowledgeSkipped\n}\n    ";
+export declare const AiAgentApprovalFragmentDoc = "\n    fragment aiAgentApproval on AiAgentApproval {\n  aiAgentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedAt\n}\n    ";
+export declare const AiAgentCheckRunFragmentDoc = "\n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    ";
+export declare const AiAgentMetricsReportFragmentDoc = "\n    fragment aiAgentMetricsReport on AiAgentMetrics {\n  aiAgentId\n  from\n  to\n  truncated\n  conversations\n  conversationsResolved\n  conversationsInconclusive\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  classificationBreakdown {\n    state\n    subcategory\n    technicalFailure\n    count\n  }\n  conversationsEligible\n  conversationsResolvedByDefinition\n  conversationsProvisional\n  conversationsAwaitingClassification\n  resolvedRate\n  unresolvedRate\n  handoffProcedureRate\n  handoffNeedRate\n  qualifiedLeadRate\n  offerAcceptedRate\n  abandonmentRate\n  classificationDefinitionVersion\n  classificationDefinitionVersions {\n    key\n    count\n  }\n  analyzedConversations\n  estimatedSatisfactionAvg\n  sentimentAtStart {\n    key\n    count\n  }\n  sentimentAtEnd {\n    key\n    count\n  }\n  riskAlerts {\n    key\n    count\n  }\n  topKnowledgeGaps {\n    key\n    count\n  }\n  analysisCostMicroUsd\n  failedAnalyses\n  analysesTruncated\n  agentScoreAvg\n  agentScoreAvgBand\n  agentScoreBands {\n    key\n    count\n  }\n  agentClarityAvg\n  customerEffortScoreAvg\n  contactReasons {\n    all {\n      key\n      count\n    }\n    handoff {\n      key\n      count\n    }\n    abandonment {\n      key\n      count\n    }\n  }\n  escalatedToHuman\n  escalatedToFlow\n  escalatedTargetUndeclared\n  handoffsByReason {\n    key\n    count\n  }\n  humanRequestedTurns\n  costMicroUsd\n  costMicroUsdPerResolvedConversation\n  unpricedTurns\n  inputTokens\n  outputTokens\n  totalTokens\n  cachedInputTokens\n  cachedTurns\n  llmCalls\n  turnsByModel {\n    key\n    count\n  }\n  turnsByModelAndReasoningEffort {\n    key\n    count\n  }\n  avgTurnDurationMs\n  p95TurnDurationMs\n  avgLlmLatencyMs\n  turns\n  answeredTurns\n  answeredWithFailedConnectionTurns\n  unansweredTurns\n  unansweredDefinition\n  topTopics {\n    key\n    count\n  }\n  topUnansweredQuestions {\n    key\n    count\n  }\n  blockedTurns\n  blocksByCategory {\n    key\n    count\n  }\n  haltedTurns\n  haltReasons {\n    key\n    count\n  }\n  budgetExceededTurns\n  identificationRequiredTurns\n  toolCalls\n  toolCallsFailed\n  toolErrorsByConnection {\n    key\n    count\n  }\n  toolErrorsByClass {\n    key\n    count\n  }\n  knowledgeRetrieved\n  knowledgeEmpty\n  knowledgeUnavailable\n  knowledgeSkipped\n}\n    ";
 export declare const NlpInstanceFragmentDoc = "\n    fragment nlpInstance on NlpInstance {\n  id\n  name\n  drn\n  options {\n    transition\n    samples\n  }\n  createdAt\n  updatedAt\n}\n    ";
 export declare const QnaFragmentFragmentDoc = "\n    fragment qnaFragment on QnAInstance {\n  id\n  name\n  drn\n  credentialsId\n  tryToReplyOnTransition\n  createdAt\n  updatedAt\n}\n    ";
-export declare const ListAiAgentsDocument = "\n    query listAiAgents {\n  listAiAgents {\n    ...aiAgentSummary\n  }\n}\n    \n    fragment aiAgentSummary on AiAgentSummary {\n  agentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
-export declare const ListAiAgentVersionsDocument = "\n    query listAiAgentVersions($agentId: ID!) {\n  listAiAgentVersions(agentId: $agentId) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const AiAgentMetricsByAgentDocument = "\n    query aiAgentMetricsByAgent($input: AiAgentMetricsWindowInput!) {\n  aiAgentMetricsByAgent(input: $input) {\n    ...aiAgentListingMetrics\n  }\n}\n    \n    fragment aiAgentListingMetrics on AiAgentMetrics {\n  agentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  costMicroUsd\n}\n    ";
-export declare const AiAgentListingMetricsDocument = "\n    query aiAgentListingMetrics($input: AiAgentMetricsWindowInput!) {\n  aiAgentListingMetrics(input: $input) {\n    ...aiAgentListingMetricsFields\n  }\n}\n    \n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  agentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  costMicroUsd\n}\n    ";
-export declare const DraftAiAgentDocument = "\n    mutation draftAiAgent($input: DraftAiAgentInput!) {\n  draftAiAgent(input: $input) {\n    ...aiAgentVersion\n    excludedTools {\n      ...aiAgentToolExclusion\n    }\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const PublishAiAgentVersionDocument = "\n    mutation publishAiAgentVersion($input: AiAgentVersionRefInput!) {\n  publishAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n    excludedTools {\n      ...aiAgentToolExclusion\n    }\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const UnpublishAiAgentVersionDocument = "\n    mutation unpublishAiAgentVersion($input: AiAgentVersionRefInput!) {\n  unpublishAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const RollbackAiAgentVersionDocument = "\n    mutation rollbackAiAgentVersion($input: AiAgentVersionRefInput!) {\n  rollbackAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const RemoveAiAgentVersionDocument = "\n    mutation removeAiAgentVersion($input: AiAgentVersionRefInput!) {\n  removeAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
+export declare const ListAiAgentsDocument = "\n    query listAiAgents {\n  listAiAgents {\n    ...aiAgentSummary\n  }\n}\n    \n    fragment aiAgentSummary on AiAgentSummary {\n  aiAgentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
+export declare const ListAiAgentVersionsDocument = "\n    query listAiAgentVersions($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
+export declare const AiAgentMetricsByAgentDocument = "\n    query aiAgentMetricsByAgent($input: AiAgentMetricsWindowInput!) {\n  aiAgentMetricsByAgent(input: $input) {\n    ...aiAgentListingMetrics\n  }\n}\n    \n    fragment aiAgentListingMetrics on AiAgentMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  costMicroUsd\n}\n    ";
+export declare const AiAgentListingMetricsDocument = "\n    query aiAgentListingMetrics($input: AiAgentMetricsWindowInput!) {\n  aiAgentListingMetrics(input: $input) {\n    ...aiAgentListingMetricsFields\n  }\n}\n    \n    fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n  aiAgentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  costMicroUsd\n}\n    ";
+export declare const DraftAiAgentDocument = "\n    mutation draftAiAgent($input: DraftAiAgentInput!) {\n  draftAiAgent(input: $input) {\n    ...aiAgentVersion\n    excludedTools {\n      ...aiAgentToolExclusion\n    }\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const PublishAiAgentVersionDocument = "\n    mutation publishAiAgentVersion($input: AiAgentVersionRefInput!) {\n  publishAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n    excludedTools {\n      ...aiAgentToolExclusion\n    }\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const UnpublishAiAgentVersionDocument = "\n    mutation unpublishAiAgentVersion($input: AiAgentVersionRefInput!) {\n  unpublishAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
+export declare const RollbackAiAgentVersionDocument = "\n    mutation rollbackAiAgentVersion($input: AiAgentVersionRefInput!) {\n  rollbackAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
+export declare const RemoveAiAgentVersionDocument = "\n    mutation removeAiAgentVersion($input: AiAgentVersionRefInput!) {\n  removeAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n}\n    ";
 export declare const RemoveAiAgentDocument = "\n    mutation removeAiAgent($input: AiAgentRefInput!) {\n  removeAiAgent(input: $input)\n}\n    ";
-export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCases($agentId: ID!) {\n  listAiAgentUseCases(agentId: $agentId) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($agentId: ID!) {\n  listAiAgentProcedures(agentId: $agentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
+export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCases($aiAgentId: ID!) {\n  listAiAgentUseCases(aiAgentId: $aiAgentId) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
+export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($aiAgentId: ID!) {\n  listAiAgentProcedures(aiAgentId: $aiAgentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  emptyResultMessage\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
-export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($agentId: ID!) {\n  aiAgentUseCaseOverlap(agentId: $agentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
-export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($agentId: ID!) {\n  listAiAgentScenarios(agentId: $agentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
+export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($aiAgentId: ID!) {\n  aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
+export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n  aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  aiAgentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  knowledgeQuery\n  outcome\n  haltReason\n  handoffHeld\n  steps\n  answer\n  startedAt\n  model\n  reasoningEffort\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    empty\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($aiAgentId: ID!) {\n  listAiAgentScenarios(aiAgentId: $aiAgentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const ReindexAiAgentDashboardDocument = "\n    mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n  reindexAiAgentDashboard(input: $input)\n}\n    ";
 export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n  setAiAgentRetentionPolicy(input: $input) {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      conversationId\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      reversibleUntil\n      provisional\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    facets {\n      name\n      values {\n        value\n        count\n      }\n    }\n    hasRiskAlerts\n    dateRange {\n      min\n      max\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
-export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    conversationsProvisional\n    conversationsAwaitingClassification\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
-export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n  aiAgentConversationOutcome(\n    sessionId: $sessionId\n    conversationId: $conversationId\n  ) {\n    conversationId\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
+export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    aiAgentId\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    qualifiedLead {\n      ...aiAgentDashboardIndicator\n    }\n    offerAccepted {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    conversationsProvisional\n    conversationsAwaitingClassification\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
+export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n  aiAgentConversationOutcome(\n    sessionId: $sessionId\n    conversationId: $conversationId\n  ) {\n    conversationId\n    sessionId\n    aiAgentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    reversibleUntil\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const RemoveAiAgentUseCaseDocument = "\n    mutation removeAiAgentUseCase($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentUseCase(input: $input)\n}\n    ";
 export declare const RemoveAiAgentProcedureDocument = "\n    mutation removeAiAgentProcedure($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentProcedure(input: $input)\n}\n    ";
 export declare const RememberAiAgentSessionFactsDocument = "\n    mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n  rememberAiAgentSessionFacts(input: $input)\n}\n    ";
-export declare const ListAiAgentApprovalsDocument = "\n    query listAiAgentApprovals($agentId: ID!, $status: AiAgentApprovalStatus) {\n  listAiAgentApprovals(agentId: $agentId, status: $status) {\n    ...aiAgentApproval\n  }\n}\n    \n    fragment aiAgentApproval on AiAgentApproval {\n  agentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedAt\n}\n    ";
+export declare const ListAiAgentApprovalsDocument = "\n    query listAiAgentApprovals($aiAgentId: ID!, $status: AiAgentApprovalStatus) {\n  listAiAgentApprovals(aiAgentId: $aiAgentId, status: $status) {\n    ...aiAgentApproval\n  }\n}\n    \n    fragment aiAgentApproval on AiAgentApproval {\n  aiAgentId\n  sessionId\n  toolId\n  toolName\n  args\n  channelId\n  customerId\n  requestedAt\n  expiresAt\n  status\n  decidedBy\n  decidedAt\n}\n    ";
 export declare const ResolveAiAgentApprovalDocument = "\n    mutation resolveAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n  resolveAiAgentApproval(input: $input)\n}\n    ";
 export declare const RegisterAiAgentToolDocument = "\n    mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n  registerAiAgentTool(input: $input) {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  emptyResultMessage\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n    format\n  }\n}\n    ";
 export declare const UnregisterAiAgentToolDocument = "\n    mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n  unregisterAiAgentTool(input: $input)\n}\n    ";
 export declare const RemoveAiAgentScenarioDocument = "\n    mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n  removeAiAgentScenario(input: $input)\n}\n    ";
 export declare const SaveAiAgentScenarioDocument = "\n    mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n  saveAiAgentScenario(input: $input) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
-export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n  checkAiAgentVersion(input: $input) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  agentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  agentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
-export declare const AiAgentCheckLimitsDocument = "\n    query aiAgentCheckLimits($agentId: ID!) {\n  aiAgentCheckLimits(agentId: $agentId) {\n    minRunsPerScenario\n    maxRunsPerScenario\n    maxSuiteRuns\n    scenarioCount\n  }\n}\n    ";
-export declare const AiAgentMetricsDocument = "\n    query aiAgentMetrics($input: AiAgentMetricsInput!) {\n  aiAgentMetrics(input: $input) {\n    ...aiAgentMetricsReport\n  }\n}\n    \n    fragment aiAgentMetricsReport on AiAgentMetrics {\n  agentId\n  from\n  to\n  truncated\n  conversations\n  conversationsResolved\n  conversationsInconclusive\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  classificationBreakdown {\n    state\n    subcategory\n    technicalFailure\n    count\n  }\n  conversationsEligible\n  conversationsResolvedByDefinition\n  conversationsProvisional\n  conversationsAwaitingClassification\n  resolvedRate\n  unresolvedRate\n  handoffProcedureRate\n  handoffNeedRate\n  abandonmentRate\n  classificationDefinitionVersion\n  classificationDefinitionVersions {\n    key\n    count\n  }\n  analyzedConversations\n  estimatedSatisfactionAvg\n  sentimentAtStart {\n    key\n    count\n  }\n  sentimentAtEnd {\n    key\n    count\n  }\n  riskAlerts {\n    key\n    count\n  }\n  topKnowledgeGaps {\n    key\n    count\n  }\n  analysisCostMicroUsd\n  failedAnalyses\n  analysesTruncated\n  agentScoreAvg\n  agentScoreAvgBand\n  agentScoreBands {\n    key\n    count\n  }\n  agentClarityAvg\n  customerEffortScoreAvg\n  contactReasons {\n    all {\n      key\n      count\n    }\n    handoff {\n      key\n      count\n    }\n    abandonment {\n      key\n      count\n    }\n  }\n  escalatedToHuman\n  escalatedToFlow\n  escalatedTargetUndeclared\n  handoffsByReason {\n    key\n    count\n  }\n  humanRequestedTurns\n  costMicroUsd\n  costMicroUsdPerResolvedConversation\n  unpricedTurns\n  inputTokens\n  outputTokens\n  totalTokens\n  cachedInputTokens\n  cachedTurns\n  llmCalls\n  turnsByModel {\n    key\n    count\n  }\n  turnsByModelAndReasoningEffort {\n    key\n    count\n  }\n  avgTurnDurationMs\n  p95TurnDurationMs\n  avgLlmLatencyMs\n  turns\n  answeredTurns\n  answeredWithFailedConnectionTurns\n  unansweredTurns\n  unansweredDefinition\n  topTopics {\n    key\n    count\n  }\n  topUnansweredQuestions {\n    key\n    count\n  }\n  blockedTurns\n  blocksByCategory {\n    key\n    count\n  }\n  haltedTurns\n  haltReasons {\n    key\n    count\n  }\n  budgetExceededTurns\n  identificationRequiredTurns\n  toolCalls\n  toolCallsFailed\n  toolErrorsByConnection {\n    key\n    count\n  }\n  toolErrorsByClass {\n    key\n    count\n  }\n  knowledgeRetrieved\n  knowledgeEmpty\n  knowledgeUnavailable\n  knowledgeSkipped\n}\n    ";
-export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($agentId: ID!) {\n  listAiAgentVersions(agentId: $agentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n  checkAiAgentVersion(input: $input) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($aiAgentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(aiAgentId: $aiAgentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  aiAgentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    authoring {\n      useCases\n      procedures\n      updatedAt\n    }\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        rejectedCalls {\n          toolName\n          reason\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentCheckLimitsDocument = "\n    query aiAgentCheckLimits($aiAgentId: ID!) {\n  aiAgentCheckLimits(aiAgentId: $aiAgentId) {\n    minRunsPerScenario\n    maxRunsPerScenario\n    maxSuiteRuns\n    scenarioCount\n  }\n}\n    ";
+export declare const AiAgentMetricsDocument = "\n    query aiAgentMetrics($input: AiAgentMetricsInput!) {\n  aiAgentMetrics(input: $input) {\n    ...aiAgentMetricsReport\n  }\n}\n    \n    fragment aiAgentMetricsReport on AiAgentMetrics {\n  aiAgentId\n  from\n  to\n  truncated\n  conversations\n  conversationsResolved\n  conversationsInconclusive\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  classificationBreakdown {\n    state\n    subcategory\n    technicalFailure\n    count\n  }\n  conversationsEligible\n  conversationsResolvedByDefinition\n  conversationsProvisional\n  conversationsAwaitingClassification\n  resolvedRate\n  unresolvedRate\n  handoffProcedureRate\n  handoffNeedRate\n  qualifiedLeadRate\n  offerAcceptedRate\n  abandonmentRate\n  classificationDefinitionVersion\n  classificationDefinitionVersions {\n    key\n    count\n  }\n  analyzedConversations\n  estimatedSatisfactionAvg\n  sentimentAtStart {\n    key\n    count\n  }\n  sentimentAtEnd {\n    key\n    count\n  }\n  riskAlerts {\n    key\n    count\n  }\n  topKnowledgeGaps {\n    key\n    count\n  }\n  analysisCostMicroUsd\n  failedAnalyses\n  analysesTruncated\n  agentScoreAvg\n  agentScoreAvgBand\n  agentScoreBands {\n    key\n    count\n  }\n  agentClarityAvg\n  customerEffortScoreAvg\n  contactReasons {\n    all {\n      key\n      count\n    }\n    handoff {\n      key\n      count\n    }\n    abandonment {\n      key\n      count\n    }\n  }\n  escalatedToHuman\n  escalatedToFlow\n  escalatedTargetUndeclared\n  handoffsByReason {\n    key\n    count\n  }\n  humanRequestedTurns\n  costMicroUsd\n  costMicroUsdPerResolvedConversation\n  unpricedTurns\n  inputTokens\n  outputTokens\n  totalTokens\n  cachedInputTokens\n  cachedTurns\n  llmCalls\n  turnsByModel {\n    key\n    count\n  }\n  turnsByModelAndReasoningEffort {\n    key\n    count\n  }\n  avgTurnDurationMs\n  p95TurnDurationMs\n  avgLlmLatencyMs\n  turns\n  answeredTurns\n  answeredWithFailedConnectionTurns\n  unansweredTurns\n  unansweredDefinition\n  topTopics {\n    key\n    count\n  }\n  topUnansweredQuestions {\n    key\n    count\n  }\n  blockedTurns\n  blocksByCategory {\n    key\n    count\n  }\n  haltedTurns\n  haltReasons {\n    key\n    count\n  }\n  budgetExceededTurns\n  identificationRequiredTurns\n  toolCalls\n  toolCallsFailed\n  toolErrorsByConnection {\n    key\n    count\n  }\n  toolErrorsByClass {\n    key\n    count\n  }\n  knowledgeRetrieved\n  knowledgeEmpty\n  knowledgeUnavailable\n  knowledgeSkipped\n}\n    ";
+export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($aiAgentId: ID!) {\n  listAiAgentVersions(aiAgentId: $aiAgentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  aiAgentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  insistence {\n    retriesAfterRefusal\n    handoffOnRequest\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n  typingIndicator\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentRoutingPreviewDocument = "\n    query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n  aiAgentRoutingPreview(input: $input) {\n    high\n    medium\n    examples {\n      message\n      useCaseId\n      score\n      confidence\n    }\n  }\n}\n    ";
 export declare const AiAgentKnowledgeBasesDocument = "\n    query aiAgentKnowledgeBases {\n  aiAgentKnowledgeBases {\n    id\n    title\n    isPublic\n  }\n}\n    ";
 export declare const ExtractImageMetadataDocument = "\n    mutation extractImageMetadata($input: ExtractImageMetadataInput!) {\n  extractImageMetadata(input: $input) {\n    success\n    model\n    extractedMetadata\n    tokenUsage {\n      prompt\n      completion\n      total\n    }\n  }\n}\n    ";

package/src/sdks/ai.js

@@ -94,10 +94,12 @@ var AiAgentConversationSubcategory;
     AiAgentConversationSubcategory["IndeterminateWrite"] = "INDETERMINATE_WRITE";
     AiAgentConversationSubcategory["NoCoverage"] = "NO_COVERAGE";
     AiAgentConversationSubcategory["NoKnowledge"] = "NO_KNOWLEDGE";
+    AiAgentConversationSubcategory["OfferAccepted"] = "OFFER_ACCEPTED";
     AiAgentConversationSubcategory["OrphanBoard"] = "ORPHAN_BOARD";
     AiAgentConversationSubcategory["PartialAnswer"] = "PARTIAL_ANSWER";
     AiAgentConversationSubcategory["PresumedResolution"] = "PRESUMED_RESOLUTION";
     AiAgentConversationSubcategory["PromptInjection"] = "PROMPT_INJECTION";
+    AiAgentConversationSubcategory["QualifiedLeadHandoff"] = "QUALIFIED_LEAD_HANDOFF";
     AiAgentConversationSubcategory["RevertedByRecontact"] = "REVERTED_BY_RECONTACT";
     AiAgentConversationSubcategory["Spam"] = "SPAM";
     AiAgentConversationSubcategory["TechnicalFailure"] = "TECHNICAL_FAILURE";
@@ -125,6 +127,7 @@ var AiAgentHandoffReason;
     AiAgentHandoffReason["PeriodBudgetExceeded"] = "period_budget_exceeded";
     AiAgentHandoffReason["PolicyRequiresHuman"] = "policy_requires_human";
     AiAgentHandoffReason["ProviderUnavailable"] = "provider_unavailable";
+    AiAgentHandoffReason["QualifiedLead"] = "qualified_lead";
     AiAgentHandoffReason["ToolFailure"] = "tool_failure";
     AiAgentHandoffReason["Undeclared"] = "undeclared";
     AiAgentHandoffReason["Unresolved"] = "unresolved";
@@ -270,7 +273,7 @@ var Typenames;
 })(Typenames || (exports.Typenames = Typenames = {}));
 exports.AiAgentSummaryFragmentDoc = `
     fragment aiAgentSummary on AiAgentSummary {
-  agentId
+  aiAgentId
   name
   liveVersion
   channels
@@ -281,7 +284,7 @@ exports.AiAgentSummaryFragmentDoc = `
     `;
 exports.AiAgentVersionFragmentDoc = `
     fragment aiAgentVersion on AiAgentVersion {
-  agentId
+  aiAgentId
   version
   status
   createdAt
@@ -314,6 +317,10 @@ exports.AiAgentSpecFragmentDoc = `
     transition
     target
   }
+  insistence {
+    retriesAfterRefusal
+    handoffOnRequest
+  }
   channels
   conversationTiming {
     channel
@@ -334,7 +341,7 @@ exports.AiAgentToolExclusionFragmentDoc = `
     `;
 exports.AiAgentVersionWithSpecFragmentDoc = `
     fragment aiAgentVersionWithSpec on AiAgentVersion {
-  agentId
+  aiAgentId
   version
   status
   createdAt
@@ -348,7 +355,7 @@ exports.AiAgentVersionWithSpecFragmentDoc = `
     `;
 exports.AiAgentListingMetricsFragmentDoc = `
     fragment aiAgentListingMetrics on AiAgentMetrics {
-  agentId
+  aiAgentId
   conversations
   conversationsResolved
   conversationsHandoffRequested
@@ -359,7 +366,7 @@ exports.AiAgentListingMetricsFragmentDoc = `
     `;
 exports.AiAgentListingMetricsFieldsFragmentDoc = `
     fragment aiAgentListingMetricsFields on AiAgentListingMetrics {
-  agentId
+  aiAgentId
   conversations
   conversationsResolved
   conversationsHandoffRequested
@@ -423,7 +430,7 @@ exports.AiAgentTraceFragmentDoc = `
     fragment aiAgentTrace on AiAgentTrace {
   sessionId
   turn
-  agentId
+  aiAgentId
   agentVersion
   input
   promptBuilderVersion
@@ -434,6 +441,7 @@ exports.AiAgentTraceFragmentDoc = `
   knowledgeQuery
   outcome
   haltReason
+  handoffHeld
   steps
   answer
   startedAt
@@ -493,7 +501,7 @@ exports.AiAgentDashboardContactReasonFragmentDoc = `
     `;
 exports.AiAgentApprovalFragmentDoc = `
     fragment aiAgentApproval on AiAgentApproval {
-  agentId
+  aiAgentId
   sessionId
   toolId
   toolName
@@ -510,7 +518,7 @@ exports.AiAgentApprovalFragmentDoc = `
 exports.AiAgentCheckRunFragmentDoc = `
     fragment aiAgentCheckRun on AiAgentCheckRun {
   runId
-  agentId
+  aiAgentId
   version
   status
   requestedAt
@@ -572,7 +580,7 @@ exports.AiAgentCheckRunFragmentDoc = `
     `;
 exports.AiAgentMetricsReportFragmentDoc = `
     fragment aiAgentMetricsReport on AiAgentMetrics {
-  agentId
+  aiAgentId
   from
   to
   truncated
@@ -596,6 +604,8 @@ exports.AiAgentMetricsReportFragmentDoc = `
   unresolvedRate
   handoffProcedureRate
   handoffNeedRate
+  qualifiedLeadRate
+  offerAcceptedRate
   abandonmentRate
   classificationDefinitionVersion
   classificationDefinitionVersions {
@@ -746,8 +756,8 @@ exports.ListAiAgentsDocument = `
 }
     ${exports.AiAgentSummaryFragmentDoc}`;
 exports.ListAiAgentVersionsDocument = `
-    query listAiAgentVersions($agentId: ID!) {
-  listAiAgentVersions(agentId: $agentId) {
+    query listAiAgentVersions($aiAgentId: ID!) {
+  listAiAgentVersions(aiAgentId: $aiAgentId) {
     ...aiAgentVersion
   }
 }
@@ -815,15 +825,15 @@ exports.RemoveAiAgentDocument = `
 }
     `;
 exports.ListAiAgentUseCasesDocument = `
-    query listAiAgentUseCases($agentId: ID!) {
-  listAiAgentUseCases(agentId: $agentId) {
+    query listAiAgentUseCases($aiAgentId: ID!) {
+  listAiAgentUseCases(aiAgentId: $aiAgentId) {
     ...aiAgentUseCase
   }
 }
     ${exports.AiAgentUseCaseFragmentDoc}`;
 exports.ListAiAgentProceduresDocument = `
-    query listAiAgentProcedures($agentId: ID!) {
-  listAiAgentProcedures(agentId: $agentId) {
+    query listAiAgentProcedures($aiAgentId: ID!) {
+  listAiAgentProcedures(aiAgentId: $aiAgentId) {
     ...aiAgentProcedure
   }
 }
@@ -836,8 +846,8 @@ exports.ListAiAgentToolsDocument = `
 }
     ${exports.AiAgentToolFragmentDoc}`;
 exports.AiAgentUseCaseOverlapDocument = `
-    query aiAgentUseCaseOverlap($agentId: ID!) {
-  aiAgentUseCaseOverlap(agentId: $agentId) {
+    query aiAgentUseCaseOverlap($aiAgentId: ID!) {
+  aiAgentUseCaseOverlap(aiAgentId: $aiAgentId) {
     threshold
     pairs {
       left
@@ -856,8 +866,8 @@ exports.AiAgentTraceDocument = `
     ${exports.AiAgentTraceFragmentDoc}
 ${exports.AiAgentToolExclusionFragmentDoc}`;
 exports.ListAiAgentScenariosDocument = `
-    query listAiAgentScenarios($agentId: ID!) {
-  listAiAgentScenarios(agentId: $agentId) {
+    query listAiAgentScenarios($aiAgentId: ID!) {
+  listAiAgentScenarios(aiAgentId: $aiAgentId) {
     ...aiAgentScenario
   }
 }
@@ -956,7 +966,7 @@ exports.AiAgentMetricsSeriesDocument = `
 exports.AiAgentDashboardDocument = `
     query aiAgentDashboard($input: AiAgentDashboardInput!) {
   aiAgentDashboard(input: $input) {
-    agentId
+    aiAgentId
     timezone
     window {
       from
@@ -982,6 +992,12 @@ exports.AiAgentDashboardDocument = `
     handoffNeed {
       ...aiAgentDashboardIndicator
     }
+    qualifiedLead {
+      ...aiAgentDashboardIndicator
+    }
+    offerAccepted {
+      ...aiAgentDashboardIndicator
+    }
     abandonment {
       ...aiAgentDashboardIndicator
     }
@@ -1069,7 +1085,7 @@ exports.AiAgentConversationOutcomeDocument = `
   ) {
     conversationId
     sessionId
-    agentId
+    aiAgentId
     agentVersion
     resolution
     resolutionDefinition
@@ -1167,8 +1183,8 @@ exports.RememberAiAgentSessionFactsDocument = `
 }
     `;
 exports.ListAiAgentApprovalsDocument = `
-    query listAiAgentApprovals($agentId: ID!, $status: AiAgentApprovalStatus) {
-  listAiAgentApprovals(agentId: $agentId, status: $status) {
+    query listAiAgentApprovals($aiAgentId: ID!, $status: AiAgentApprovalStatus) {
+  listAiAgentApprovals(aiAgentId: $aiAgentId, status: $status) {
     ...aiAgentApproval
   }
 }
@@ -1211,16 +1227,16 @@ exports.CheckAiAgentVersionDocument = `
     ${exports.AiAgentCheckRunFragmentDoc}
 ${exports.AiAgentToolExclusionFragmentDoc}`;
 exports.GetAiAgentCheckRunDocument = `
-    query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {
-  getAiAgentCheckRun(agentId: $agentId, runId: $runId) {
+    query getAiAgentCheckRun($aiAgentId: ID!, $runId: ID!) {
+  getAiAgentCheckRun(aiAgentId: $aiAgentId, runId: $runId) {
     ...aiAgentCheckRun
   }
 }
     ${exports.AiAgentCheckRunFragmentDoc}
 ${exports.AiAgentToolExclusionFragmentDoc}`;
 exports.AiAgentCheckLimitsDocument = `
-    query aiAgentCheckLimits($agentId: ID!) {
-  aiAgentCheckLimits(agentId: $agentId) {
+    query aiAgentCheckLimits($aiAgentId: ID!) {
+  aiAgentCheckLimits(aiAgentId: $aiAgentId) {
     minRunsPerScenario
     maxRunsPerScenario
     maxSuiteRuns
@@ -1236,8 +1252,8 @@ exports.AiAgentMetricsDocument = `
 }
     ${exports.AiAgentMetricsReportFragmentDoc}`;
 exports.AiAgentVersionSpecDocument = `
-    query aiAgentVersionSpec($agentId: ID!) {
-  listAiAgentVersions(agentId: $agentId) {
+    query aiAgentVersionSpec($aiAgentId: ID!) {
+  listAiAgentVersions(aiAgentId: $aiAgentId) {
     ...aiAgentVersionWithSpec
   }
 }

package/src/sdks/drozbot.d.ts

@@ -227,6 +227,7 @@ export type CreateDrozBotTicketInput = {
     /** @deprecated Use aiAgentId */
     agentId?: InputMaybe<Scalars['ID']['input']>;
     aiAgentId?: InputMaybe<Scalars['ID']['input']>;
+    campaign?: InputMaybe<DrozBotCampaignInput>;
     channel?: InputMaybe<ConversationChannelKind>;
     collectedFacts?: InputMaybe<Scalars['JSON']['input']>;
     comment?: InputMaybe<Scalars['String']['input']>;
@@ -255,6 +256,11 @@ export declare enum DrozBotAssessType {
     Csat = "CSAT",
     Nps = "NPS"
 }
+export type DrozBotCampaignInput = {
+    message?: InputMaybe<Scalars['String']['input']>;
+    name?: InputMaybe<Scalars['String']['input']>;
+    offer?: InputMaybe<Scalars['String']['input']>;
+};
 export type DrozBotCustomer = {
     id: Scalars['ID']['output'];
     name: Scalars['String']['output'];