@droz-js/sdk 0.25.21 → 0.25.22

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/src/sdks/ai.d.ts CHANGED
@@ -138,12 +138,9 @@ export type AiAgentApproval = {
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  customerId?: Maybe<Scalars['String']['output']>;
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  decidedAt?: Maybe<Scalars['Number']['output']>;
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  decidedBy?: Maybe<Scalars['String']['output']>;
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- /** Epoch ms. Depois disso a pendencia nao pode mais ser decidida. */
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  expiresAt: Scalars['Number']['output'];
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- /** Epoch ms. Junto de `sessionId`, identifica a pendencia em `resolveAiAgentApproval`. */
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  requestedAt: Scalars['Number']['output'];
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  sessionId: Scalars['ID']['output'];
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- /** `pending`, `approved`, `rejected` ou `expired`. */
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  status: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  toolName: Scalars['String']['output'];
@@ -153,19 +150,9 @@ export type AiAgentAuthoringRefInput = {
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  id: Scalars['ID']['input'];
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  };
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  export type AiAgentBudget = {
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- /**
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- * Teto de gasto da conversa em micro-dolar (1e-6 USD). So vale para chamada com preco conhecido:
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- * modelo fora da tabela de preco produz custo desconhecido, nunca zero. Combine com `maxTokens`,
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- * que sempre vale.
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- */
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  maxCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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- /**
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- * Teto de gasto do agente no periodo (mes calendario UTC), em micro-dolar. Ausente = sem teto de
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- * periodo. Independe de `maxCostMicroUsd`, que vale por conversa.
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- */
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  maxPeriodCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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  maxSteps: Scalars['Int']['output'];
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- /** Teto de token da conversa inteira. Ausente = sem teto de token. */
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  maxTokens?: Maybe<Scalars['Int']['output']>;
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  maxToolCalls: Scalars['Int']['output'];
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  onExceeded: BudgetExceededAction;
@@ -199,36 +186,34 @@ export declare enum AiAgentChannelType {
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  Web = "web",
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  Whatsapp = "whatsapp"
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  }
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+ export type AiAgentCheckAuthoring = {
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+ procedures: Scalars['Int']['output'];
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+ updatedAt?: Maybe<Scalars['Number']['output']>;
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+ useCases: Scalars['Int']['output'];
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+ };
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  export type AiAgentCheckLimits = {
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- /** Já dividido pelos cenários deste agente: é o maior valor que a suíte dele sustenta. */
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  maxRunsPerScenario: Scalars['Int']['output'];
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- /** Teto do total, cenários × execuções. */
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  maxSuiteRuns: Scalars['Int']['output'];
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  minRunsPerScenario: Scalars['Int']['output'];
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  scenarioCount: Scalars['Int']['output'];
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  };
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  export type AiAgentCheckResult = {
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+ authoring?: Maybe<AiAgentCheckAuthoring>;
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  regressions: Array<AiAgentRegression>;
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  reports: Array<AiAgentScenarioReport>;
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- /** Falso quando um cenário piorou além da tolerância em relação à versão live. */
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  safeToPublish: Scalars['Boolean']['output'];
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  };
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  export type AiAgentCheckRun = {
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  agentId: Scalars['ID']['output'];
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- /** Execuções já terminadas. Avança durante a suíte, não só no fim. */
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  completedRuns: Scalars['Int']['output'];
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- /** Presente só quando a execução falhou. */
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  error?: Maybe<Scalars['String']['output']>;
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- /** Ferramentas vinculadas que a versão avaliada não oferece ao modelo, pelo catálogo atual. Nulo quando a versão foi removida. */
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  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
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  finishedAt?: Maybe<Scalars['Number']['output']>;
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  requestedAt: Scalars['Number']['output'];
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- /** Presente só quando a execução terminou bem. */
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  result?: Maybe<AiAgentCheckResult>;
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  runId: Scalars['ID']['output'];
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  startedAt?: Maybe<Scalars['Number']['output']>;
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  status: AiAgentCheckRunStatus;
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- /** Execuções que a suíte terá ao todo, definido no momento do pedido. */
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  totalRuns: Scalars['Int']['output'];
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  version: Scalars['Int']['output'];
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  };
@@ -247,13 +232,10 @@ export type AiAgentClassificationCount = {
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  export type AiAgentCompetingPair = {
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  left: Scalars['ID']['output'];
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  right: Scalars['ID']['output'];
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- /** Similaridade entre as duas descricoes, de 0 a 1. */
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  score: Scalars['Number']['output'];
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  };
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  export type AiAgentContactReason = {
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- /** Nome do caso de uso publicado, item do `can` ou `Outro`. Analise anterior a versao 2 pode trazer `Fora do escopo`. */
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  name: Scalars['String']['output'];
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- /** Mascarado quando a politica de retencao pede. */
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  other?: Maybe<Scalars['String']['output']>;
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  source: AiAgentContactReasonSource;
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  tag?: Maybe<Scalars['String']['output']>;
@@ -272,14 +254,12 @@ export type AiAgentConversationAction = {
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  at: Scalars['Number']['output'];
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  name: Scalars['String']['output'];
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  ok: Scalars['Boolean']['output'];
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- /** Campos que a ferramenta declarou devolver; mascarado quando a politica de retencao pede. */
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  result: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  };
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  export type AiAgentConversationAnalysis = {
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  agentClarity?: Maybe<Scalars['Int']['output']>;
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  agentScore?: Maybe<Scalars['Int']['output']>;
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- /** `excelente` a partir de 85, `bom` de 60, `regular` de 40. */
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  agentScoreBand?: Maybe<AiAgentScoreBand>;
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  analysisVersion: Scalars['Int']['output'];
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  analyzedAt: Scalars['Number']['output'];
@@ -289,21 +269,17 @@ export type AiAgentConversationAnalysis = {
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  contactReasonSource?: Maybe<AiAgentContactReasonSource>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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  costMicroUsd?: Maybe<Scalars['Number']['output']>;
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- /** De 0 a 100; 100 e o cliente nao ter precisado se esforcar. */
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  customerEffortScore?: Maybe<Scalars['Int']['output']>;
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- /** Estimativa do modelo, de 1 a 5; nao e a pesquisa respondida pelo cliente. */
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  estimatedSatisfaction?: Maybe<Scalars['Int']['output']>;
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  failed?: Maybe<Scalars['Boolean']['output']>;
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  failureReason?: Maybe<AiAgentAnalysisFailureReason>;
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  humanRequests?: Maybe<Scalars['Int']['output']>;
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- /** Mascaradas quando a politica de retencao pede. */
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  knowledgeGaps: Array<Scalars['String']['output']>;
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  model?: Maybe<Scalars['String']['output']>;
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  repeatedInformation?: Maybe<Scalars['Boolean']['output']>;
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  riskAlerts: Array<AiAgentRiskAlert>;
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  sentimentEnd?: Maybe<AiAgentSentiment>;
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  sentimentStart?: Maybe<AiAgentSentiment>;
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- /** Mascarado quando a politica de retencao pede. */
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  summary?: Maybe<Scalars['String']['output']>;
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  };
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  export declare enum AiAgentConversationClass {
@@ -312,7 +288,6 @@ export declare enum AiAgentConversationClass {
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  Unresolved = "UNRESOLVED"
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  }
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  export type AiAgentConversationClassification = {
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- /** Ausente enquanto a conversa esta em andamento. */
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  classification?: Maybe<AiAgentConversationClass>;
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  consumesAllowance: Scalars['Boolean']['output'];
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  definitionVersion: Scalars['String']['output'];
@@ -340,7 +315,6 @@ export type AiAgentConversationMetrics = {
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  channelType?: Maybe<AiAgentChannelType>;
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  contactReason?: Maybe<Scalars['String']['output']>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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- /** Ausente quando a sessão não tem conversa registrada: a linha cobre a sessão inteira. */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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  costMicroUsd: Scalars['Number']['output'];
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  durationMs: Scalars['Number']['output'];
@@ -378,49 +352,33 @@ export type AiAgentConversationMetricsInput = {
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  useCaseId?: InputMaybe<Array<Scalars['ID']['input']>>;
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  };
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  export type AiAgentConversationMetricsPage = {
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- /** Intervalo de `lastTurnAt` do conjunto filtrado pelos outros filtros, sem `dateFrom` e `dateTo`. Ausente quando o conjunto é vazio. */
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  dateRange?: Maybe<AiAgentConversationDateRange>;
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- /** Cada faceta conta sobre o conjunto filtrado pelos outros filtros, sem o seu próprio. */
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  facets: Array<AiAgentConversationFacet>;
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- /** true quando há conversa com alerta de risco no conjunto filtrado pelos outros filtros, sem `hasRiskAlert`. Mesma base do facet `riskAlert`. */
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  hasRiskAlerts: Scalars['Boolean']['output'];
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  items: Array<AiAgentConversationMetrics>;
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  limit: Scalars['Number']['output'];
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  offset: Scalars['Number']['output'];
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  total: Scalars['Number']['output'];
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- /** true quando o teto de leitura foi atingido: a página cobre parte do período. */
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  truncated: Scalars['Boolean']['output'];
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  };
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  export type AiAgentConversationOutcome = {
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  actions: Array<AiAgentConversationAction>;
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  agentId: Scalars['ID']['output'];
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- /** Escrito pelo modelo ao transferir ou encerrar; nao substitui o que foi medido. */
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  agentSummary?: Maybe<Scalars['String']['output']>;
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  agentVersion: Scalars['String']['output'];
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- /** Ausente ate a conversa encerrada ser analisada. */
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  analysis?: Maybe<AiAgentConversationAnalysis>;
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  channelType?: Maybe<AiAgentChannelType>;
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  classification: AiAgentConversationClassification;
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- /** Fatos da sessao; chave e valor mascarados quando a politica de retencao pede. */
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  collectedData: Scalars['JSON']['output'];
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- /** false quando a retencao ja apagou a sessao. */
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  collectedDataAvailable: Scalars['Boolean']['output'];
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  contactReason?: Maybe<AiAgentContactReason>;
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- /**
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- * Presente quando a ficha foi pedida por conversa: turnos, classificação e resolução só dela. A análise é
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- * gravada por sessão e só vem na última conversa da sessão.
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- */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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- /** Motivo da parada do ultimo turno, quando houve. */
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  haltReason?: Maybe<Scalars['String']['output']>;
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- /** Motivo do ultimo pedido de pessoa, com os mesmos valores de `handoffsByReason`. */
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  handoffReason?: Maybe<AiAgentHandoffReason>;
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  lastTurnAt: Scalars['Number']['output'];
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- /** O que o agente disse ao consumidor que vai acontecer. */
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  promisedNextStep?: Maybe<Scalars['String']['output']>;
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  resolution: Scalars['String']['output'];
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  resolutionDefinition: Scalars['String']['output'];
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- /** Fim da janela de reversão por recontato. Ausente quando a conversa não reverte. */
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  reversibleUntil?: Maybe<Scalars['Number']['output']>;
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  sessionId: Scalars['ID']['output'];
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  startedAt: Scalars['Number']['output'];
@@ -482,10 +440,8 @@ export declare enum AiAgentConversationSubcategory {
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  }
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  export type AiAgentDashboard = {
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  abandonment: AiAgentDashboardIndicator;
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- /** Absent when no dispatch was sent in the window. Absent is not zero. */
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  activeDispatches?: Maybe<AiAgentDashboardActiveDispatches>;
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  agentId: Scalars['ID']['output'];
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- /** Absent when no conversation was analyzed in the window. Absent is not zero. */
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  analysesTruncated: Scalars['Boolean']['output'];
@@ -497,7 +453,6 @@ export type AiAgentDashboard = {
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  conversationsProvisional: Scalars['Number']['output'];
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  handoffNeed: AiAgentDashboardIndicator;
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  handoffProcedure: AiAgentDashboardIndicator;
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- /** Do agente, não da janela. Vira true na primeira conversa aberta pela resposta a um disparo ativo. */
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  hasActiveDispatches: Scalars['Boolean']['output'];
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  knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
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  previousWindow: AiAgentDashboardWindow;
@@ -508,18 +463,15 @@ export type AiAgentDashboard = {
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  sentimentAtStart: Array<AiAgentDashboardSentiment>;
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  series: Array<AiAgentDashboardSeriesPoint>;
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  timezone: Scalars['String']['output'];
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- /** true when the numbers cover part of the period: the read cap was reached in any window, or the search index does not cover the whole window. */
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  truncated: Scalars['Boolean']['output'];
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  unresolved: AiAgentDashboardIndicator;
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  window: AiAgentDashboardWindow;
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  };
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- /** `answered` and `unanswered` are the share of the dispatches whose window is closed, one decimal. Absent while none is closed. */
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  export type AiAgentDashboardActiveDispatches = {
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  answered: AiAgentDashboardIndicator;
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  sent: AiAgentDashboardIndicator;
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  unanswered: AiAgentDashboardIndicator;
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  };
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- /** Sorted by count, highest first. */
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  export type AiAgentDashboardContactReason = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
@@ -530,7 +482,6 @@ export type AiAgentDashboardContactReasons = {
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  all: Array<AiAgentDashboardContactReason>;
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  handoff: Array<AiAgentDashboardContactReason>;
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  };
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- /** `value` is absent when the window has no data. */
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  export type AiAgentDashboardIndicator = {
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  polarity: AiAgentMetricPolarity;
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  value?: Maybe<Scalars['Float']['output']>;
@@ -543,20 +494,17 @@ export type AiAgentDashboardInput = {
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  timezone: Scalars['String']['input'];
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  to: Scalars['Number']['input'];
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  };
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- /** Counted once per conversation. `level` is over the conversations that consulted the knowledge base. */
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  export type AiAgentDashboardKnowledgeGap = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
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  level: AiAgentFrequencyLevel;
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  };
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- /** The procedure of the use case assigned to each conversation. `level` is over all conversations of the window. */
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  export type AiAgentDashboardProcedure = {
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  count: Scalars['Number']['output'];
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  key: Scalars['ID']['output'];
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  level: AiAgentFrequencyLevel;
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  name: Scalars['String']['output'];
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  };
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- /** `percent` is the share of the band in the window total, with one decimal. Absent when the total is zero. */
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  export type AiAgentDashboardScoreBand = {
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  band: AiAgentScoreBand;
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  count: Scalars['Number']['output'];
@@ -571,7 +519,6 @@ export type AiAgentDashboardSentiment = {
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  sentiment: AiAgentSentiment;
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  variation: AiAgentVariation;
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  };
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- /** `date` and `endDate` are local dates (YYYY-MM-DD) of the first and last day of the bucket, inside the window. */
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  export type AiAgentDashboardSeriesPoint = {
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  conversations: Scalars['Number']['output'];
@@ -594,22 +541,12 @@ export declare enum AiAgentExecutionAutonomy {
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  Autonomous = "autonomous",
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  NeedsApproval = "needsApproval"
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  }
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- /** Selo de frequência de um item das listas do dashboard: Muito frequente, Frequente ou Pouco frequente. */
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  export declare enum AiAgentFrequencyLevel {
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  Frequent = "FREQUENT",
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  Rare = "RARE",
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  VeryFrequent = "VERY_FREQUENT"
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  }
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- /**
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- * Como este agente passa o atendimento para uma pessoa.
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- *
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- * A transicao vive no fluxo do tenant — e a state machine dele que sabe qual estado atende gente —,
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- * por isso e configuracao e nao constante da plataforma. Ausente significa que o agente nao passa
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- * para ninguem: ele diz que o caso precisa de uma pessoa e usa o comportamento fora de escopo do
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- * autor para dizer onde procura-la, em vez de prometer transferencia que nao acontece.
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- */
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  export type AiAgentHandoff = {
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- /** `human` ou `flow`. Ausente = nao declarado: a metrica conta a parte, sem supor destino. */
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  target?: Maybe<Scalars['String']['output']>;
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  transition: Scalars['String']['output'];
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  };
@@ -669,98 +606,51 @@ export declare enum AiAgentMetricPolarity {
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  Neutral = "NEUTRAL"
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  }
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  export type AiAgentMetrics = {
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  agentClarityAvg?: Maybe<Scalars['Float']['output']>;
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  agentId: Scalars['ID']['output'];
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  agentScoreBands: Array<AiAgentScoreBandCount>;
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- /** true quando os numeros de analise cobrem so parte do periodo. */
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  analysesTruncated: Scalars['Boolean']['output'];
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  analysisCostMicroUsd: Scalars['Number']['output'];
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  analyzedConversations: Scalars['Number']['output'];
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  answeredTurns: Scalars['Number']['output'];
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- /**
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- * Turnos que responderam mesmo com uma conexao falha no meio. E a superficie de risco do guardrail de
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- * §4.7 — nao prova resposta inventada, mas e onde ela poderia acontecer.
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- */
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  answeredWithFailedConnectionTurns: Scalars['Number']['output'];
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  avgLlmLatencyMs: Scalars['Number']['output'];
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  avgTurnDurationMs: Scalars['Number']['output'];
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- /** Turnos cuja resposta foi bloqueada na validacao antes do envio. */
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  blockedTurns: Scalars['Number']['output'];
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  blocksByCategory: Array<AiAgentMetricsCount>;
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  budgetExceededTurns: Scalars['Number']['output'];
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- /**
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- * Entrada servida pelo cache do proprio provedor: quanto do contexto nao foi pago a preco cheio.
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- * Provedor que nao reporta cache vale zero.
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- */
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  cachedInputTokens: Scalars['Number']['output'];
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- /** Turnos respondidos pelo cache, sem chamada ao modelo. E o ganho da otimizacao de §4.9. */
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  cachedTurns: Scalars['Number']['output'];
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  classificationBreakdown: Array<AiAgentClassificationCount>;
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- /** Versão da definição que classificou as conversas da janela. Mais de uma vem separada por vírgula, da mais nova para a mais antiga. */
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  classificationDefinitionVersion: Scalars['String']['output'];
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  classificationDefinitionVersions: Array<AiAgentMetricsCount>;
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  contactReasons: AiAgentContactReasons;
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- /** Conversas com turno na janela. Uma sessão pode ter mais de uma conversa. */
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  conversations: Scalars['Number']['output'];
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  conversationsAwaitingClassification: Scalars['Number']['output'];
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- /** @deprecated A chave junta subcategoria e falha tecnica numa string. Use classificationBreakdown. */
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- conversationsByClassification: Array<AiAgentMetricsCount>;
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  conversationsEligible: Scalars['Number']['output'];
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- /**
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- * Conversas em que algum turno **pediu** uma pessoa. Pedido, nao confirmacao: o disparo da transicao
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- * e best-effort, entao nem toda solicitacao virou transferencia de fato.
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- */
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  conversationsHandoffRequested: Scalars['Number']['output'];
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- /**
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- * Nem uma nem outra: parou por prazo, por repeticao, ou ainda esta acontecendo. Existe para nao
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- * inflar a resolucao — contar "nao transferiu" como "resolveu" transformaria conversa abandonada
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- * em sucesso.
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- */
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  conversationsInconclusive: Scalars['Number']['output'];
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  conversationsProvisional: Scalars['Number']['output'];
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- /** Conversas resolvidas sob a regra declarada em `resolutionDefinition`. */
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  conversationsResolved: Scalars['Number']['output'];
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  conversationsResolvedByDefinition: Scalars['Number']['output'];
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- /** Gasto da janela em micro-dolar (1e-6 USD), inteiro. */
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  costMicroUsd: Scalars['Number']['output'];
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- /**
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- * Gasto da janela dividido pelas conversas resolvidas, em micro-dolar. **Ausente** quando nenhuma
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- * conversa resolveu no periodo — dividir por zero nao vira zero.
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- */
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  costMicroUsdPerResolvedConversation?: Maybe<Scalars['Number']['output']>;
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  customerEffortScoreAvg?: Maybe<Scalars['Float']['output']>;
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- /**
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- * Escalonou, mas a transicao nao tem destino declarado. Fica a parte de proposito: somar a um dos
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- * dois lados seria supor para onde o fluxo do tenant leva.
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- */
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  escalatedTargetUndeclared: Scalars['Number']['output'];
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- /** Escalonamentos cujo destino o autor declarou como fluxo. */
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  escalatedToFlow: Scalars['Number']['output'];
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- /** Escalonamentos cujo destino o autor declarou como pessoa. */
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  escalatedToHuman: Scalars['Number']['output'];
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  estimatedSatisfactionAvg?: Maybe<Scalars['Float']['output']>;
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  failedAnalyses: Scalars['Number']['output'];
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  from: Scalars['Number']['output'];
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  haltReasons: Array<AiAgentMetricsCount>;
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  haltedTurns: Scalars['Number']['output'];
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffProcedureRate?: Maybe<Scalars['Number']['output']>;
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- /**
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- * Por que a pessoa foi pedida. Declarado pelo agente: `customer_request`, `out_of_scope`,
756
- * `knowledge_gap`, `policy_requires_human`, `cannot_resolve`, `tool_failure`; `undeclared` quando ele
757
- * transferiu sem declarar. Da plataforma: `tool_failure`, `provider_unavailable`, `budget_exceeded`,
758
- * `period_budget_exceeded` e `unresolved` quando o agente parou sem concluir.
759
- */
760
652
  handoffsByReason: Array<AiAgentHandoffReasonCount>;
761
- /** Turnos que terminaram pedindo uma pessoa (pedido, nao transferencia). */
762
653
  humanRequestedTurns: Scalars['Number']['output'];
763
- /** Turnos que precisaram de cliente identificado e nao tinham um — a medida do atrito de identificacao. */
764
654
  identificationRequiredTurns: Scalars['Number']['output'];
765
655
  inputTokens: Scalars['Number']['output'];
766
656
  knowledgeEmpty: Scalars['Number']['output'];
@@ -770,50 +660,29 @@ export type AiAgentMetrics = {
770
660
  llmCalls: Scalars['Number']['output'];
771
661
  outputTokens: Scalars['Number']['output'];
772
662
  p95TurnDurationMs: Scalars['Number']['output'];
773
- /** A regra aplicada para contar resolucao, junto do numero, para ele nao ser lido como cada um quiser. */
774
663
  resolutionDefinition: Scalars['String']['output'];
775
- /**
776
- * Sessões resolvidas pela regra v2 sobre o total de sessões, em pontos percentuais. **Ausente** quando não
777
- * houve sessão na janela: sem dado e zero por cento não são a mesma coisa.
778
- * @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa.
779
- */
664
+ /** @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa. */
780
665
  resolutionRate?: Maybe<Scalars['Number']['output']>;
781
- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
782
666
  resolvedRate?: Maybe<Scalars['Number']['output']>;
783
667
  riskAlerts: Array<AiAgentRiskAlertCount>;
784
668
  sentimentAtEnd: Array<AiAgentSentimentCount>;
785
669
  sentimentAtStart: Array<AiAgentSentimentCount>;
786
670
  to: Scalars['Number']['output'];
787
671
  toolCalls: Scalars['Number']['output'];
788
- /** Chamadas de ferramenta que falharam. */
789
672
  toolCallsFailed: Scalars['Number']['output'];
790
- /** Falhas por classe, com os valores de `AiAgentTracedToolCall.errorClass`. */
791
673
  toolErrorsByClass: Array<AiAgentMetricsCount>;
792
- /** Falhas por conexao externa, identificada pelo host — responde "qual integracao esta caindo". */
793
674
  toolErrorsByConnection: Array<AiAgentMetricsCount>;
794
675
  topKnowledgeGaps: Array<AiAgentMetricsCount>;
795
- /** Assuntos mais frequentes da janela, escolhidos no conjunto fechado do `can` de cada agente. */
796
676
  topTopics: Array<AiAgentMetricsCount>;
797
- /** As perguntas mais frequentes sem resposta, agrupadas por texto normalizado. */
798
677
  topUnansweredQuestions: Array<AiAgentMetricsCount>;
799
678
  totalTokens: Scalars['Number']['output'];
800
- /** true quando o teto de leitura foi atingido: os numeros cobrem parte do periodo. */
801
679
  truncated: Scalars['Boolean']['output'];
802
680
  turns: Scalars['Number']['output'];
803
681
  turnsByModel: Array<AiAgentMetricsCount>;
804
- /**
805
- * A regra aplicada para contar turno sem resposta, junto do numero, para ele nao ser lido como cada
806
- * um quiser. Deterministica: qualidade da resposta nao e medivel aqui.
807
- */
682
+ turnsByModelAndReasoningEffort: Array<AiAgentMetricsCount>;
808
683
  unansweredDefinition: Scalars['String']['output'];
809
- /** Turnos sem resposta satisfatoria sob a regra declarada em `unansweredDefinition`. */
810
684
  unansweredTurns: Scalars['Number']['output'];
811
- /**
812
- * Turnos com ao menos uma chamada ao modelo sem preco conhecido. Com isto > 0, `costMicroUsd` e
813
- * **piso**, nao total — nao decidir preco sem olhar este numero.
814
- */
815
685
  unpricedTurns: Scalars['Number']['output'];
816
- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
817
686
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
818
687
  };
819
688
  export declare enum AiAgentMetricsBucket {
@@ -832,10 +701,8 @@ export type AiAgentMetricsInput = {
832
701
  };
833
702
  export type AiAgentMetricsSeries = {
834
703
  points: Array<AiAgentMetricsSeriesPoint>;
835
- /** true quando o teto de leitura foi atingido: a série cobre parte do período. */
836
704
  truncated: Scalars['Boolean']['output'];
837
705
  };
838
- /** IANA name of the viewer time zone, e.g. America/Sao_Paulo. A week starts on Monday. */
839
706
  export type AiAgentMetricsSeriesInput = {
840
707
  agentId: Scalars['ID']['input'];
841
708
  bucket: AiAgentMetricsBucket;
@@ -852,13 +719,11 @@ export type AiAgentMetricsSeriesPoint = {
852
719
  conversationsHandoffNeed: Scalars['Number']['output'];
853
720
  conversationsResolved: Scalars['Number']['output'];
854
721
  conversationsUnresolved: Scalars['Number']['output'];
855
- /** Local date (YYYY-MM-DD) of the first day of the bucket. */
856
722
  date: Scalars['String']['output'];
857
723
  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
858
724
  resolvedRate?: Maybe<Scalars['Number']['output']>;
859
725
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
860
726
  };
861
- /** A mesma janela, sem agente: a listagem quer todos de uma vez. */
862
727
  export type AiAgentMetricsWindowInput = {
863
728
  channel?: InputMaybe<Scalars['String']['input']>;
864
729
  from: Scalars['Number']['input'];
@@ -872,13 +737,11 @@ export type AiAgentProcedure = {
872
737
  endsConversationAfterInforming: Scalars['Boolean']['output'];
873
738
  executionAutonomy: AiAgentExecutionAutonomy;
874
739
  expiredReplyTemplate?: Maybe<Scalars['String']['output']>;
875
- /** As etapas como o autor instruiria uma pessoa. O texto e a fonte da verdade (§6.2). */
876
740
  guidanceSteps: Array<Scalars['String']['output']>;
877
741
  id: Scalars['ID']['output'];
878
742
  name: Scalars['String']['output'];
879
743
  replyEmailSubject?: Maybe<Scalars['String']['output']>;
880
744
  status: Scalars['String']['output'];
881
- /** Ferramentas que as etapas usam. Declaradas: e o que da para validar sem interpretar o texto. */
882
745
  toolIds: Array<Scalars['ID']['output']>;
883
746
  updatedAt: Scalars['Number']['output'];
884
747
  };
@@ -890,6 +753,11 @@ export type AiAgentRegression = {
890
753
  before: Scalars['Float']['output'];
891
754
  scenarioId: Scalars['ID']['output'];
892
755
  };
756
+ export type AiAgentRejectedCall = {
757
+ count: Scalars['Int']['output'];
758
+ reason: Scalars['String']['output'];
759
+ toolName: Scalars['String']['output'];
760
+ };
893
761
  export type AiAgentRetentionDays = {
894
762
  long_term_memory: Scalars['Int']['output'];
895
763
  session_state: Scalars['Int']['output'];
@@ -919,72 +787,47 @@ export type AiAgentRiskAlertCount = {
919
787
  key: AiAgentRiskAlert;
920
788
  };
921
789
  export type AiAgentRoutedExample = {
922
- /** `high`, `medium` ou `low`. */
923
790
  confidence: Scalars['String']['output'];
924
791
  message: Scalars['String']['output'];
925
792
  score: Scalars['Number']['output'];
926
- /** Ausente quando nenhum caso de uso reconheceu a mensagem. */
927
793
  useCaseId?: Maybe<Scalars['ID']['output']>;
928
794
  };
929
795
  export type AiAgentRoutingPreview = {
930
796
  examples: Array<AiAgentRoutedExample>;
931
- /** Limiar de confianca alta. */
932
797
  high: Scalars['Number']['output'];
933
- /** Limiar de confianca media; abaixo dele a previa nao aponta caso de uso. */
934
798
  medium: Scalars['Number']['output'];
935
799
  };
936
800
  export type AiAgentRoutingPreviewInput = {
937
801
  agentId: Scalars['ID']['input'];
938
- /** Mensagens a testar. Vazio cai em `subject`; sem os dois, previa vazia e nao erro. */
939
802
  examples: Array<Scalars['String']['input']>;
940
- /** Descricao do assunto: as mensagens sao geradas a partir dela (§5.4). Ignorada se `examples` vier. */
941
803
  subject?: InputMaybe<Scalars['String']['input']>;
942
804
  };
943
805
  export type AiAgentScenario = {
944
- /** Quem é o cliente nesta conversa. Ausente roda como anônimo. */
945
806
  customerId?: Maybe<Scalars['ID']['output']>;
946
807
  description: Scalars['String']['output'];
947
808
  expectations: Array<Scalars['JSON']['output']>;
948
809
  scenarioId: Scalars['ID']['output'];
949
- /** O que o cliente diz, em ordem. */
950
810
  turns: Array<Scalars['String']['output']>;
951
811
  };
952
812
  export type AiAgentScenarioReport = {
953
- /** Execuções que o prazo interrompeu antes de poderem ser julgadas. */
954
813
  cut: Scalars['Int']['output'];
955
- /**
956
- * Por que a conversa foi para uma pessoa, contado entre as execuções julgadas. Os motivos declarados
957
- * pelo agente (`customer_request`, `out_of_scope`, `knowledge_gap`, `policy_requires_human`,
958
- * `cannot_resolve`) são entrega por decisão dele; `provider_unavailable` e `unresolved` são desistência.
959
- * A taxa sozinha não separa as duas.
960
- */
961
814
  handoffReasons: Array<AiAgentMetricsCount>;
962
- /** Execuções efetivamente julgadas. Zero significa que este cenário não produziu evidência. */
963
815
  measured: Scalars['Int']['output'];
964
816
  passed: Scalars['Int']['output'];
965
- /** Fração das execuções MEDIDAS em que todas as expectativas valeram, 0..1. Sem sentido com measured 0. */
966
817
  rate: Scalars['Float']['output'];
967
818
  runs: Scalars['Int']['output'];
968
819
  scenarioId: Scalars['ID']['output'];
969
- /** Um item por turno do cenário, na ordem, agregado entre as execuções. */
970
820
  turns: Array<AiAgentScenarioTurn>;
971
821
  };
972
822
  export type AiAgentScenarioTurn = {
973
- /** Execuções em que o agente respondeu neste turno. */
974
823
  answered: Scalars['Int']['output'];
975
- /** Categorias que bloquearam a resposta deste turno, e em quantas execuções. */
976
824
  blockCategories: Array<AiAgentMetricsCount>;
977
- /** Execuções em que a resposta deste turno foi bloqueada antes do envio. */
978
825
  blocked: Scalars['Int']['output'];
979
- /** Execuções em que a resposta deste turno se apoiou em conhecimento ou ferramenta. */
980
826
  grounded: Scalars['Int']['output'];
981
- /** Execuções em que uma ferramenta deste turno foi recusada por falta de cliente identificado. */
982
827
  identificationRequired: Scalars['Int']['output'];
983
- /** Execuções que chegaram a este turno. */
828
+ rejectedCalls?: Maybe<Array<AiAgentRejectedCall>>;
984
829
  runs: Scalars['Int']['output'];
985
- /** Ferramentas chamadas neste turno, e em quantas execuções. */
986
830
  toolNames: Array<AiAgentMetricsCount>;
987
- /** 1 para o primeiro turno do cenário. */
988
831
  turn: Scalars['Int']['output'];
989
832
  };
990
833
  export declare enum AiAgentScoreBand {
@@ -1014,24 +857,16 @@ export type AiAgentSpec = {
1014
857
  /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
1015
858
  allowWriteTools?: Maybe<Scalars['Boolean']['output']>;
1016
859
  budget: AiAgentBudget;
1017
- /** One natural-language permission per item. */
1018
860
  can: Array<Scalars['String']['output']>;
1019
- /** Restrictions. On conflict these win over `can`, without exception. */
1020
861
  cannot: Array<Scalars['String']['output']>;
1021
- /** Canais em que o agente atende. Ausente = ainda nao vinculado; declarado vazio e erro. */
1022
862
  channels?: Maybe<Array<Scalars['String']['output']>>;
1023
863
  conversationTiming?: Maybe<Array<AiAgentChannelTiming>>;
1024
864
  handoff?: Maybe<AiAgentHandoff>;
1025
865
  identity: AiAgentIdentity;
1026
- /**
1027
- * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1028
- * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1029
- * nao consulta nada.
1030
- */
1031
866
  knowledgeBaseIds: Array<Scalars['ID']['output']>;
1032
- /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
1033
867
  knowledgeFallback?: Maybe<Scalars['String']['output']>;
1034
868
  toolIds: Array<Scalars['ID']['output']>;
869
+ typingIndicator?: Maybe<Scalars['Boolean']['output']>;
1035
870
  };
1036
871
  export type AiAgentSpecInput = {
1037
872
  /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
@@ -1043,31 +878,18 @@ export type AiAgentSpecInput = {
1043
878
  conversationTiming?: InputMaybe<Array<AiAgentChannelTimingInput>>;
1044
879
  handoff?: InputMaybe<AiAgentHandoffInput>;
1045
880
  identity: AiAgentIdentityInput;
1046
- /**
1047
- * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1048
- * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1049
- * nao consulta nada.
1050
- */
1051
881
  knowledgeBaseIds: Array<Scalars['ID']['input']>;
1052
- /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
1053
882
  knowledgeFallback?: InputMaybe<Scalars['String']['input']>;
1054
883
  toolIds: Array<Scalars['ID']['input']>;
884
+ typingIndicator?: InputMaybe<Scalars['Boolean']['input']>;
1055
885
  };
1056
886
  export type AiAgentSummary = {
1057
887
  agentId: Scalars['ID']['output'];
1058
- /** Canais da versao no ar; sem versao no ar, os da mais recente. Vazio quando nenhuma declarou canal. */
1059
888
  channels: Array<Scalars['String']['output']>;
1060
- /** Absent until a version is published. An agent with no live version answers nobody. */
1061
889
  liveVersion?: Maybe<Scalars['Int']['output']>;
1062
890
  name: Scalars['String']['output'];
1063
- /** Acoes esperando aprovacao humana (§5.5.3). Zero tambem quando a fila nao pode ser lida. */
1064
891
  queuedApprovals: Scalars['Number']['output'];
1065
- /**
1066
- * `draft` (nunca publicado), `live` (no ar) ou `paused` (ja esteve no ar e foi tirado). `liveVersion`
1067
- * sozinho nao distingue quem nunca publicou de quem foi pausado.
1068
- */
1069
892
  status: Scalars['String']['output'];
1070
- /** Momento da versao mais recente, no ar ou nao — o "ultima alteracao" da listagem. */
1071
893
  updatedAt: Scalars['Number']['output'];
1072
894
  };
1073
895
  export declare enum AiAgentTechnicalFailure {
@@ -1077,31 +899,27 @@ export declare enum AiAgentTechnicalFailure {
1077
899
  ToolUnavailable = "TOOL_UNAVAILABLE"
1078
900
  }
1079
901
  export type AiAgentTool = {
1080
- /** `pre_approved` (padrao) ou `human_approval`. */
1081
902
  approval?: Maybe<Scalars['String']['output']>;
1082
903
  availability: ToolAvailability;
1083
- /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
1084
904
  customerScope?: Maybe<Scalars['String']['output']>;
1085
905
  description: Scalars['String']['output'];
1086
906
  effect: ToolEffect;
907
+ emptyResultMessage?: Maybe<Scalars['String']['output']>;
1087
908
  name: Scalars['String']['output'];
1088
- /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
1089
909
  onFailure?: Maybe<Scalars['JSON']['output']>;
1090
910
  parameters: Array<AiAgentToolParameter>;
1091
911
  requiresAuthenticatedCustomer: Scalars['Boolean']['output'];
1092
- /** Fields the agent is allowed to see. Anything not listed never reaches the model. */
1093
912
  returns: Array<Scalars['String']['output']>;
1094
913
  toolId: Scalars['ID']['output'];
1095
914
  };
1096
915
  export type AiAgentToolExclusion = {
1097
- /** `not_bound`, `unavailable` ou `human_approval_unavailable`. */
1098
916
  reason: Scalars['String']['output'];
1099
917
  toolId: Scalars['ID']['output'];
1100
918
  };
1101
919
  export type AiAgentToolParameter = {
1102
920
  description: Scalars['String']['output'];
1103
921
  format?: Maybe<ToolParameterFormat>;
1104
- grounding: ParameterGrounding;
922
+ grounding?: Maybe<ParameterGrounding>;
1105
923
  name: Scalars['String']['output'];
1106
924
  required: Scalars['Boolean']['output'];
1107
925
  type: ToolParameterType;
@@ -1116,22 +934,18 @@ export type AiAgentToolParameterInput = {
1116
934
  type: ToolParameterType;
1117
935
  };
1118
936
  export type AiAgentToolSpecInput = {
1119
- /** `pre_approved` (padrao) ou `human_approval`. */
1120
937
  approval?: InputMaybe<Scalars['String']['input']>;
1121
938
  availability: ToolAvailability;
1122
939
  credentialRef?: InputMaybe<CredentialRefInput>;
1123
- /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
1124
940
  customerScope?: InputMaybe<Scalars['String']['input']>;
1125
941
  description: Scalars['String']['input'];
1126
- /** Ignorado: a plataforma calcula pelo método do conector (GET consulta, os demais agem). */
1127
942
  effect?: InputMaybe<ToolEffect>;
943
+ emptyResultMessage?: InputMaybe<Scalars['String']['input']>;
1128
944
  idempotent: Scalars['Boolean']['input'];
1129
945
  name: Scalars['String']['input'];
1130
- /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
1131
946
  onFailure?: InputMaybe<Scalars['JSON']['input']>;
1132
947
  parameters: Array<AiAgentToolParameterInput>;
1133
948
  requiresAuthenticatedCustomer: Scalars['Boolean']['input'];
1134
- /** Campos que o agente pode ver. O que não estiver aqui nunca chega ao modelo. */
1135
949
  returns: Array<Scalars['String']['input']>;
1136
950
  reversible: Scalars['Boolean']['input'];
1137
951
  toolId: Scalars['ID']['input'];
@@ -1141,20 +955,17 @@ export type AiAgentTrace = {
1141
955
  agentVersion: Scalars['String']['output'];
1142
956
  answer: Scalars['String']['output'];
1143
957
  channelType?: Maybe<AiAgentChannelType>;
1144
- /** Ausente no turno que não selecionou ferramentas (cache, contraparte automática) e no registrado antes do campo existir. */
1145
958
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1146
- /** Presente so quando o turno parou por limite; ausente quando respondeu. */
1147
959
  haltReason?: Maybe<Scalars['String']['output']>;
1148
- /** O turno tentou usar ferramenta que exige cliente identificado, sem ter um. */
1149
960
  identificationRequired?: Maybe<Scalars['Boolean']['output']>;
1150
961
  input: Scalars['String']['output'];
1151
962
  knowledgeOrigins: Array<Scalars['String']['output']>;
1152
- /** Versao da regra mestra da plataforma vigente no turno — atribui a conversa a regra sob a qual ela rodou. */
1153
963
  masterRuleVersion?: Maybe<Scalars['Int']['output']>;
964
+ model?: Maybe<Scalars['String']['output']>;
1154
965
  outcome: Scalars['String']['output'];
1155
966
  promptBuilderVersion: Scalars['Int']['output'];
1156
- /** Identifica o prompt que gerou este turno sem guardar o prompt inteiro. */
1157
967
  promptFingerprint?: Maybe<Scalars['String']['output']>;
968
+ reasoningEffort?: Maybe<Scalars['String']['output']>;
1158
969
  sessionId: Scalars['ID']['output'];
1159
970
  startedAt: Scalars['Float']['output'];
1160
971
  steps: Scalars['Int']['output'];
@@ -1162,21 +973,11 @@ export type AiAgentTrace = {
1162
973
  turn: Scalars['Int']['output'];
1163
974
  };
1164
975
  export type AiAgentTracedToolCall = {
1165
- /** O sistema externo, pelo host. Sem path nem query, que carregam parametro do cliente. */
1166
976
  connection?: Maybe<Scalars['String']['output']>;
1167
- /**
1168
- * `unauthenticated`, `not_configured`, `not_migrated`, `needs_approval`, `rejected_arguments`, `timeout`, `upstream` ou `indeterminate_write`.
1169
- * `timeout` cobre o tempo esgotado no sistema do cliente e na chamada ao apiconnectors.
1170
- * `indeterminate_write` e o timeout de escrita nao idempotente: nao se sabe se a acao foi feita.
1171
- */
977
+ empty?: Maybe<Scalars['Boolean']['output']>;
1172
978
  errorClass?: Maybe<Scalars['String']['output']>;
1173
979
  name: Scalars['String']['output'];
1174
- /**
1175
- * Se a chamada deu certo. Ausente em chamada gravada antes do desfecho estruturado existir — e
1176
- * ausente nao significa falha.
1177
- */
1178
980
  ok?: Maybe<Scalars['Boolean']['output']>;
1179
- /** Ja restrito aos campos que a ferramenta declarou em `returns`. */
1180
981
  result: Scalars['String']['output'];
1181
982
  toolId: Scalars['ID']['output'];
1182
983
  };
@@ -1185,22 +986,14 @@ export type AiAgentUseCase = {
1185
986
  name: Scalars['String']['output'];
1186
987
  procedureId?: Maybe<Scalars['ID']['output']>;
1187
988
  status: Scalars['String']['output'];
1188
- /**
1189
- * NAO e documentacao: e o texto que o roteador le para classificar a mensagem (§6.1). Descricao vaga
1190
- * produz roteamento ruim.
1191
- */
1192
989
  subjectDescription: Scalars['String']['output'];
1193
- /** Minusculas e digitos, separados por - ou _. */
1194
990
  tag?: Maybe<Scalars['String']['output']>;
1195
991
  updatedAt: Scalars['Number']['output'];
1196
992
  };
1197
993
  export type AiAgentUseCaseOverlap = {
1198
- /** Do par mais parecido para o menos: e a ordem em que o autor deve olhar. */
1199
994
  pairs: Array<AiAgentCompetingPair>;
1200
- /** O limiar aplicado, publicado junto do resultado para o aviso nao ser lido como cada um quiser. */
1201
995
  threshold: Scalars['Number']['output'];
1202
996
  };
1203
- /** `value` is absent when there is no base to compare: no previous data, or a previous count of zero for PERCENT. */
1204
997
  export type AiAgentVariation = {
1205
998
  unit: AiAgentVariationUnit;
1206
999
  value?: Maybe<Scalars['Number']['output']>;
@@ -1212,7 +1005,6 @@ export declare enum AiAgentVariationUnit {
1212
1005
  export type AiAgentVersion = {
1213
1006
  agentId: Scalars['ID']['output'];
1214
1007
  createdAt: Scalars['DateTime']['output'];
1215
- /** Ferramentas vinculadas que esta versão não oferece ao modelo, pelo catálogo atual. Nulo quando o catálogo não pôde ser lido. */
1216
1008
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1217
1009
  spec: AiAgentSpec;
1218
1010
  status: AiAgentVersionStatus;
@@ -1246,9 +1038,7 @@ export declare enum Can {
1246
1038
  }
1247
1039
  export type CheckAiAgentVersionInput = {
1248
1040
  agentId: Scalars['ID']['input'];
1249
- /** De 2 a 20. Uma execução só não prova nada num sistema probabilístico. */
1250
1041
  runsPerScenario?: InputMaybe<Scalars['Int']['input']>;
1251
- /** Cenários a rodar. Ausente roda todos; o resultado cobre só os cenários rodados. */
1252
1042
  scenarioIds?: InputMaybe<Array<Scalars['ID']['input']>>;
1253
1043
  version: Scalars['Int']['input'];
1254
1044
  };
@@ -1262,12 +1052,10 @@ export type CreateQnAInstanceInput = {
1262
1052
  tryToReplyOnTransition?: InputMaybe<Scalars['Boolean']['input']>;
1263
1053
  };
1264
1054
  export type CredentialRefInput = {
1265
- /** Nome do parâmetro no cofre do tenant. O valor nunca é armazenado aqui. */
1266
1055
  name: Scalars['String']['input'];
1267
1056
  vault: Scalars['String']['input'];
1268
1057
  };
1269
1058
  export type DraftAiAgentInput = {
1270
- /** Omitted for a brand new agent; supplied to draft the next version of an existing one. */
1271
1059
  agentId?: InputMaybe<Scalars['ID']['input']>;
1272
1060
  name: Scalars['String']['input'];
1273
1061
  spec: AiAgentSpecInput;
@@ -1291,37 +1079,28 @@ export type I18nTextInput = {
1291
1079
  value: Scalars['String']['input'];
1292
1080
  };
1293
1081
  export type Mutation = {
1294
- /**
1295
- * Enfileira a suíte contra uma versão candidata e devolve a execução em `queued`. Rodar custa
1296
- * chamadas de modelo e leva minutos, então o resultado se lê depois por `getAiAgentCheckRun`.
1297
- */
1298
1082
  checkAiAgentVersion?: Maybe<AiAgentCheckRun>;
1299
1083
  createNlpInstance?: Maybe<NlpInstance>;
1300
1084
  createQnAInstance?: Maybe<QnAInstance>;
1301
1085
  draftAiAgent?: Maybe<AiAgentVersion>;
1302
1086
  extractImageMetadata: ExtractImageMetadataResult;
1303
1087
  publishAiAgentVersion: Array<AiAgentVersion>;
1304
- /** Cadastre o backend da ferramenta como Connector (Nexo > Conectores) primeiro, depois amarre o spec do agente a ele aqui. */
1305
1088
  registerAiAgentTool?: Maybe<AiAgentTool>;
1306
1089
  reindexAiAgentDashboard: Scalars['Number']['output'];
1307
1090
  rememberAiAgentSessionFacts: Scalars['Boolean']['output'];
1308
- /** Apaga o agente e a autoria dele. Agente no ar precisa ser pausado antes. */
1309
1091
  removeAiAgent: Scalars['Boolean']['output'];
1310
1092
  removeAiAgentProcedure: Scalars['Boolean']['output'];
1311
- /** O relatório já gravado para o cenário não é removido. */
1312
1093
  removeAiAgentScenario: Scalars['Boolean']['output'];
1313
1094
  removeAiAgentUseCase: Scalars['Boolean']['output'];
1314
1095
  removeAiAgentVersion: Array<AiAgentVersion>;
1315
1096
  removeNlpInstance?: Maybe<NlpInstance>;
1316
1097
  removeQnAInstance?: Maybe<QnAInstance>;
1317
- /** Decide uma acao que ficou esperando aprovacao humana (§5.5.3). Decidir de novo nao repete a acao. */
1318
1098
  resolveAiAgentApproval: Scalars['Boolean']['output'];
1319
1099
  rollbackAiAgentVersion: Array<AiAgentVersion>;
1320
1100
  saveAiAgentProcedure: AiAgentProcedure;
1321
1101
  saveAiAgentScenario?: Maybe<AiAgentScenario>;
1322
1102
  saveAiAgentUseCase: AiAgentUseCase;
1323
1103
  setAiAgentRetentionPolicy: AiAgentRetentionPolicy;
1324
- /** Tira a versao do ar sem apagar (pausar). Publicar de novo e o caminho de volta. */
1325
1104
  unpublishAiAgentVersion: Array<AiAgentVersion>;
1326
1105
  unregisterAiAgentTool?: Maybe<Scalars['Boolean']['output']>;
1327
1106
  updateNlpInstance?: Maybe<NlpInstance>;
@@ -1458,54 +1237,28 @@ export type QnAInstance = {
1458
1237
  updatedAt: Scalars['DateTime']['output'];
1459
1238
  };
1460
1239
  export type Query = {
1461
- /** O que a suíte deste agente aceita hoje. O teto por cenário já vem dividido pelos cenários dele. */
1462
1240
  aiAgentCheckLimits: AiAgentCheckLimits;
1463
1241
  aiAgentConversationMetrics: AiAgentConversationMetricsPage;
1464
1242
  aiAgentConversationOutcome?: Maybe<AiAgentConversationOutcome>;
1465
1243
  aiAgentDashboard: AiAgentDashboard;
1466
- /**
1467
- * §4.8: as bases do Droz Base do tenant. A chamada e entre services, com App Token — nao ha
1468
- * credencial de cliente. O recorte do agente e a selecao do autor em `knowledgeBaseIds`.
1469
- */
1470
1244
  aiAgentKnowledgeBases: Array<AiAgentKnowledgeBase>;
1471
1245
  aiAgentListingMetrics: Array<AiAgentListingMetrics>;
1472
1246
  aiAgentMetrics: AiAgentMetrics;
1473
- /** As metricas da janela para todos os agentes, numa ida so. Agente sem rastro vem com zeros. */
1474
1247
  aiAgentMetricsByAgent: Array<AiAgentMetrics>;
1475
1248
  aiAgentMetricsSeries: AiAgentMetricsSeries;
1476
- /**
1477
- * A politica de retencao em vigor para o tenant, com os padroes aplicados quando ele nao
1478
- * configurou a propria. Existe para a politica ser verificavel de fora, nao so estar escrita.
1479
- */
1480
1249
  aiAgentRetentionPolicy: AiAgentRetentionPolicy;
1481
- /** Onde cada mensagem de exemplo cairia (§5.4). Os limiares saem no resultado: `medium` sem o limiar nao diz nada. */
1482
1250
  aiAgentRoutingPreview: AiAgentRoutingPreview;
1483
- /**
1484
- * Os turnos de um atendimento, do primeiro ao ultimo. E o que responde "o que aconteceu nesta
1485
- * conversa" sem depender de ler o DynamoDB por fora.
1486
- */
1487
1251
  aiAgentTrace: Array<AiAgentTrace>;
1488
- /**
1489
- * Casos de uso cujas descricoes competem no roteador (§6.1). Aviso de autoria, nao bloqueio: descricoes
1490
- * parecidas podem ser intencionais.
1491
- */
1492
1252
  aiAgentUseCaseOverlap: AiAgentUseCaseOverlap;
1493
1253
  app?: Maybe<Scalars['DRN']['output']>;
1494
- /** Uma execução da suíte. Ausente quando o identificador não é de uma execução deste agente. */
1495
1254
  getAiAgentCheckRun?: Maybe<AiAgentCheckRun>;
1496
1255
  getHttpEndpoint?: Maybe<Scalars['String']['output']>;
1497
1256
  getNlpInstance?: Maybe<NlpInstance>;
1498
1257
  getQnAInstance?: Maybe<QnAInstance>;
1499
- /**
1500
- * A fila e o historico de aprovacao humana do agente, da mais recente para a mais antiga. `status`
1501
- * filtra por `pending`, `approved`, `rejected` ou `expired`; pendente fora do prazo ja vem `expired`.
1502
- */
1503
1258
  listAiAgentApprovals: Array<AiAgentApproval>;
1504
- /** Os procedimentos do agente (§6.2): o plano em linguagem natural. */
1505
1259
  listAiAgentProcedures: Array<AiAgentProcedure>;
1506
1260
  listAiAgentScenarios: Array<AiAgentScenario>;
1507
1261
  listAiAgentTools: Array<AiAgentTool>;
1508
- /** Os casos de uso do agente (§6.1): os motivos de contato. */
1509
1262
  listAiAgentUseCases: Array<AiAgentUseCase>;
1510
1263
  listAiAgentVersions: Array<AiAgentVersion>;
1511
1264
  listAiAgents: Array<AiAgentSummary>;
@@ -1586,7 +1339,6 @@ export type QueryTestQnAInstanceArgs = {
1586
1339
  input: Scalars['String']['input'];
1587
1340
  };
1588
1341
  export type RegisterAiAgentToolInput = {
1589
- /** Connector ja cadastrado (Nexo > Conectores) que executa a chamada HTTP desta ferramenta. */
1590
1342
  connectorId: Scalars['ID']['input'];
1591
1343
  spec: AiAgentToolSpecInput;
1592
1344
  };
@@ -1610,11 +1362,8 @@ export type RemoveQnAInstanceInput = {
1610
1362
  };
1611
1363
  export type ResolveAiAgentApprovalInput = {
1612
1364
  agentId: Scalars['ID']['input'];
1613
- /** Ignorado: quem decidiu e o usuario autenticado. */
1614
1365
  decidedBy?: InputMaybe<Scalars['String']['input']>;
1615
- /** `approved` executa a acao guardada; `rejected` avisa o consumidor e nao executa nada. */
1616
1366
  decision: Scalars['String']['input'];
1617
- /** Identifica a pendencia junto da sessao: e o momento em que a acao foi enfileirada. */
1618
1367
  requestedAt: Scalars['Number']['input'];
1619
1368
  sessionId: Scalars['ID']['input'];
1620
1369
  };
@@ -1636,24 +1385,8 @@ export type SaveAiAgentProcedureInput = {
1636
1385
  };
1637
1386
  export type SaveAiAgentScenarioInput = {
1638
1387
  agentId: Scalars['ID']['input'];
1639
- /**
1640
- * Quem é o cliente nesta conversa. Ausente roda como anônimo. Ferramenta que exige cliente
1641
- * identificado substitui este valor na URL ou na credencial, e o simulador chama a integração
1642
- * real com ele — não é um identificador de mentira sem efeito.
1643
- */
1644
1388
  customerId?: InputMaybe<Scalars['ID']['input']>;
1645
1389
  description: Scalars['String']['input'];
1646
- /**
1647
- * Expectativas de comportamento, uma por objeto, cada uma com `kind`. `tool_called` aceita
1648
- * `toolName` e `withArgs`; `tool_not_called` aceita `toolName`; `blocked_by_rule` aceita `category`
1649
- * para exigir o motivo; `stopped_for` aceita `reason`; `answer_omits` exige `terms`, e vale quando
1650
- * nenhum termo aparece em nenhuma resposta da execucao, sem acento e sem caixa. `transferred` vale
1651
- * para qualquer passagem a uma pessoa — pedida pelo agente ou por orcamento estourado — e aceita
1652
- * `reason` para cobrar um motivo especifico (`customer_request`, `tool_failure`,
1653
- * `provider_unavailable`, `budget_exceeded`, `period_budget_exceeded`, `unresolved`).
1654
- * `not_transferred`, `answer_grounded` e `identification_required` nao levam campo — este ultimo
1655
- * vale quando alguma ferramenta do cenario foi recusada por falta de cliente identificado.
1656
- */
1657
1390
  expectations: Array<Scalars['JSON']['input']>;
1658
1391
  scenarioId: Scalars['ID']['input'];
1659
1392
  turns: Array<Scalars['String']['input']>;
@@ -1665,7 +1398,6 @@ export type SaveAiAgentUseCaseInput = {
1665
1398
  procedureId?: InputMaybe<Scalars['ID']['input']>;
1666
1399
  status: Scalars['String']['input'];
1667
1400
  subjectDescription: Scalars['String']['input'];
1668
- /** Ausente apaga a tag gravada. */
1669
1401
  tag?: InputMaybe<Scalars['String']['input']>;
1670
1402
  };
1671
1403
  export type SearchResultsFacet = {
@@ -1754,6 +1486,7 @@ export declare enum ToolParameterFormat {
1754
1486
  CpfCnpj = "cpf_cnpj"
1755
1487
  }
1756
1488
  export declare enum ToolParameterType {
1489
+ Attachment = "attachment",
1757
1490
  Boolean = "boolean",
1758
1491
  Number = "number",
1759
1492
  String = "string"
@@ -1804,7 +1537,7 @@ export type UpdateQnAInstanceInput = {
1804
1537
  };
1805
1538
  export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'agentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'status'>;
1806
1539
  export type AiAgentVersionFragment = Pick<AiAgentVersion, 'agentId' | 'version' | 'status' | 'createdAt'>;
1807
- export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels'> & {
1540
+ export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels' | 'typingIndicator'> & {
1808
1541
  identity: Pick<AiAgentIdentity, 'displayName' | 'role' | 'tone' | 'toneNotes' | 'openingMessage' | 'outOfScopeBehaviour'>;
1809
1542
  budget: Pick<AiAgentBudget, 'maxSteps' | 'maxToolCalls' | 'maxTokens' | 'maxCostMicroUsd' | 'maxPeriodCostMicroUsd' | 'onExceeded'>;
1810
1543
  handoff?: Maybe<Pick<AiAgentHandoff, 'transition' | 'target'>>;
@@ -1881,12 +1614,12 @@ export type RemoveAiAgentMutationVariables = Exact<{
1881
1614
  export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
1882
1615
  export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
1883
1616
  export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'status' | 'updatedAt'>;
1884
- export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'customerScope' | 'returns' | 'approval'> & {
1617
+ export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'approval'> & {
1885
1618
  parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
1886
1619
  });
1887
- export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt'> & {
1620
+ export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
1888
1621
  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
1889
- toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'connection' | 'errorClass'>>;
1622
+ toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
1890
1623
  });
1891
1624
  export type AiAgentScenarioFragment = Pick<AiAgentScenario, 'scenarioId' | 'description' | 'customerId' | 'turns' | 'expectations'>;
1892
1625
  export type ListAiAgentUseCasesQueryVariables = Exact<{
@@ -2079,10 +1812,12 @@ export type SaveAiAgentScenarioMutation = {
2079
1812
  export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'agentId' | 'version' | 'status' | 'requestedAt' | 'startedAt' | 'finishedAt' | 'totalRuns' | 'completedRuns' | 'error'> & {
2080
1813
  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
2081
1814
  result?: Maybe<(Pick<AiAgentCheckResult, 'safeToPublish'> & {
1815
+ authoring?: Maybe<Pick<AiAgentCheckAuthoring, 'useCases' | 'procedures' | 'updatedAt'>>;
2082
1816
  reports: Array<(Pick<AiAgentScenarioReport, 'scenarioId' | 'runs' | 'cut' | 'measured' | 'passed' | 'rate'> & {
2083
1817
  handoffReasons: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2084
1818
  turns: Array<(Pick<AiAgentScenarioTurn, 'turn' | 'runs' | 'answered' | 'grounded' | 'blocked' | 'identificationRequired'> & {
2085
1819
  toolNames: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1820
+ rejectedCalls?: Maybe<Array<Pick<AiAgentRejectedCall, 'toolName' | 'reason' | 'count'>>>;
2086
1821
  blockCategories: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2087
1822
  })>;
2088
1823
  })>;
@@ -2109,7 +1844,6 @@ export type AiAgentCheckLimitsQuery = {
2109
1844
  aiAgentCheckLimits: Pick<AiAgentCheckLimits, 'minRunsPerScenario' | 'maxRunsPerScenario' | 'maxSuiteRuns' | 'scenarioCount'>;
2110
1845
  };
2111
1846
  export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
2112
- conversationsByClassification: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2113
1847
  classificationBreakdown: Array<Pick<AiAgentClassificationCount, 'state' | 'subcategory' | 'technicalFailure' | 'count'>>;
2114
1848
  classificationDefinitionVersions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2115
1849
  sentimentAtStart: Array<Pick<AiAgentSentimentCount, 'key' | 'count'>>;
@@ -2124,6 +1858,7 @@ export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'fr
2124
1858
  };
2125
1859
  handoffsByReason: Array<Pick<AiAgentHandoffReasonCount, 'key' | 'count'>>;
2126
1860
  turnsByModel: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1861
+ turnsByModelAndReasoningEffort: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2127
1862
  topTopics: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2128
1863
  topUnansweredQuestions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2129
1864
  blocksByCategory: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
@@ -2248,22 +1983,22 @@ export type RemoveQnAInstanceMutation = {
2248
1983
  };
2249
1984
  export declare const AiAgentSummaryFragmentDoc = "\n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
2250
1985
  export declare const AiAgentVersionFragmentDoc = "\n fragment aiAgentVersion on AiAgentVersion {\n agentId\n version\n status\n createdAt\n}\n ";
2251
- export declare const AiAgentSpecFragmentDoc = "\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n}\n ";
1986
+ export declare const AiAgentSpecFragmentDoc = "\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n typingIndicator\n}\n ";
2252
1987
  export declare const AiAgentToolExclusionFragmentDoc = "\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2253
1988
  export declare const AiAgentVersionWithSpecFragmentDoc = "\n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n ";
2254
1989
  export declare const AiAgentListingMetricsFragmentDoc = "\n fragment aiAgentListingMetrics on AiAgentMetrics {\n agentId\n conversations\n conversationsResolved\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n costMicroUsd\n}\n ";
2255
1990
  export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n agentId\n conversations\n conversationsResolved\n conversationsHandoffRequested\n resolutionRate\n costMicroUsd\n}\n ";
2256
1991
  export declare const AiAgentUseCaseFragmentDoc = "\n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
2257
1992
  export declare const AiAgentProcedureFragmentDoc = "\n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
2258
- export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2259
- export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n ";
1993
+ export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
1994
+ export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n ";
2260
1995
  export declare const AiAgentScenarioFragmentDoc = "\n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2261
1996
  export declare const AiAgentDashboardIndicatorFragmentDoc = "\n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n ";
2262
1997
  export declare const AiAgentDashboardSentimentFragmentDoc = "\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n ";
2263
1998
  export declare const AiAgentDashboardContactReasonFragmentDoc = "\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
2264
1999
  export declare const AiAgentApprovalFragmentDoc = "\n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
2265
- export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2266
- export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2000
+ export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2001
+ export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2267
2002
  export declare const NlpInstanceFragmentDoc = "\n fragment nlpInstance on NlpInstance {\n id\n name\n drn\n options {\n transition\n samples\n }\n createdAt\n updatedAt\n}\n ";
2268
2003
  export declare const QnaFragmentFragmentDoc = "\n fragment qnaFragment on QnAInstance {\n id\n name\n drn\n credentialsId\n tryToReplyOnTransition\n createdAt\n updatedAt\n}\n ";
2269
2004
  export declare const ListAiAgentsDocument = "\n query listAiAgents {\n listAiAgents {\n ...aiAgentSummary\n }\n}\n \n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
@@ -2278,9 +2013,9 @@ export declare const RemoveAiAgentVersionDocument = "\n mutation removeAiAgen
2278
2013
  export declare const RemoveAiAgentDocument = "\n mutation removeAiAgent($input: AiAgentRefInput!) {\n removeAiAgent(input: $input)\n}\n ";
2279
2014
  export declare const ListAiAgentUseCasesDocument = "\n query listAiAgentUseCases($agentId: ID!) {\n listAiAgentUseCases(agentId: $agentId) {\n ...aiAgentUseCase\n }\n}\n \n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
2280
2015
  export declare const ListAiAgentProceduresDocument = "\n query listAiAgentProcedures($agentId: ID!) {\n listAiAgentProcedures(agentId: $agentId) {\n ...aiAgentProcedure\n }\n}\n \n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
2281
- export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2016
+ export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2282
2017
  export declare const AiAgentUseCaseOverlapDocument = "\n query aiAgentUseCaseOverlap($agentId: ID!) {\n aiAgentUseCaseOverlap(agentId: $agentId) {\n threshold\n pairs {\n left\n right\n score\n }\n }\n}\n ";
2283
- export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2018
+ export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2284
2019
  export declare const ListAiAgentScenariosDocument = "\n query listAiAgentScenarios($agentId: ID!) {\n listAiAgentScenarios(agentId: $agentId) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2285
2020
  export declare const ReindexAiAgentDashboardDocument = "\n mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n reindexAiAgentDashboard(input: $input)\n}\n ";
2286
2021
  export declare const SetAiAgentRetentionPolicyDocument = "\n mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n setAiAgentRetentionPolicy(input: $input) {\n days {\n transcript\n session_state\n long_term_memory\n }\n masksPersonalData\n }\n}\n ";
@@ -2296,15 +2031,15 @@ export declare const RemoveAiAgentProcedureDocument = "\n mutation removeAiAg
2296
2031
  export declare const RememberAiAgentSessionFactsDocument = "\n mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n rememberAiAgentSessionFacts(input: $input)\n}\n ";
2297
2032
  export declare const ListAiAgentApprovalsDocument = "\n query listAiAgentApprovals($agentId: ID!, $status: String) {\n listAiAgentApprovals(agentId: $agentId, status: $status) {\n ...aiAgentApproval\n }\n}\n \n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
2298
2033
  export declare const ResolveAiAgentApprovalDocument = "\n mutation resolveAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n resolveAiAgentApproval(input: $input)\n}\n ";
2299
- export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2034
+ export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2300
2035
  export declare const UnregisterAiAgentToolDocument = "\n mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n unregisterAiAgentTool(input: $input)\n}\n ";
2301
2036
  export declare const RemoveAiAgentScenarioDocument = "\n mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n removeAiAgentScenario(input: $input)\n}\n ";
2302
2037
  export declare const SaveAiAgentScenarioDocument = "\n mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n saveAiAgentScenario(input: $input) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2303
- export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2304
- export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2038
+ export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2039
+ export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2305
2040
  export declare const AiAgentCheckLimitsDocument = "\n query aiAgentCheckLimits($agentId: ID!) {\n aiAgentCheckLimits(agentId: $agentId) {\n minRunsPerScenario\n maxRunsPerScenario\n maxSuiteRuns\n scenarioCount\n }\n}\n ";
2306
- export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2307
- export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2041
+ export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2042
+ export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n typingIndicator\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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2043
  export declare const AiAgentRoutingPreviewDocument = "\n query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n aiAgentRoutingPreview(input: $input) {\n high\n medium\n examples {\n message\n useCaseId\n score\n confidence\n }\n }\n}\n ";
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2044
  export declare const AiAgentKnowledgeBasesDocument = "\n query aiAgentKnowledgeBases {\n aiAgentKnowledgeBases {\n id\n title\n isPublic\n }\n}\n ";
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2045
  export declare const ExtractImageMetadataDocument = "\n mutation extractImageMetadata($input: ExtractImageMetadataInput!) {\n extractImageMetadata(input: $input) {\n success\n model\n extractedMetadata\n tokenUsage {\n prompt\n completion\n total\n }\n }\n}\n ";