@droz-js/sdk 0.25.19 → 0.25.21

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/src/sdks/ai.d.ts CHANGED
@@ -138,9 +138,12 @@ export type AiAgentApproval = {
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  customerId?: Maybe<Scalars['String']['output']>;
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  decidedAt?: Maybe<Scalars['Number']['output']>;
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  decidedBy?: Maybe<Scalars['String']['output']>;
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+ /** Epoch ms. Depois disso a pendencia nao pode mais ser decidida. */
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  expiresAt: Scalars['Number']['output'];
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+ /** Epoch ms. Junto de `sessionId`, identifica a pendencia em `resolveAiAgentApproval`. */
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  requestedAt: Scalars['Number']['output'];
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  sessionId: Scalars['ID']['output'];
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+ /** `pending`, `approved`, `rejected` ou `expired`. */
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  status: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  toolName: Scalars['String']['output'];
@@ -150,9 +153,19 @@ export type AiAgentAuthoringRefInput = {
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  id: Scalars['ID']['input'];
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  };
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  export type AiAgentBudget = {
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+ /**
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+ * Teto de gasto da conversa em micro-dolar (1e-6 USD). So vale para chamada com preco conhecido:
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+ * modelo fora da tabela de preco produz custo desconhecido, nunca zero. Combine com `maxTokens`,
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+ * que sempre vale.
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+ */
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  maxCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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+ /**
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+ * Teto de gasto do agente no periodo (mes calendario UTC), em micro-dolar. Ausente = sem teto de
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+ * periodo. Independe de `maxCostMicroUsd`, que vale por conversa.
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+ */
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  maxPeriodCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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  maxSteps: Scalars['Int']['output'];
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+ /** Teto de token da conversa inteira. Ausente = sem teto de token. */
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  maxTokens?: Maybe<Scalars['Int']['output']>;
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  maxToolCalls: Scalars['Int']['output'];
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  onExceeded: BudgetExceededAction;
@@ -186,34 +199,36 @@ export declare enum AiAgentChannelType {
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  Web = "web",
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  Whatsapp = "whatsapp"
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  }
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- export type AiAgentCheckAuthoring = {
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- procedures: Scalars['Int']['output'];
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- updatedAt?: Maybe<Scalars['Number']['output']>;
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- useCases: Scalars['Int']['output'];
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- };
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  export type AiAgentCheckLimits = {
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+ /** Já dividido pelos cenários deste agente: é o maior valor que a suíte dele sustenta. */
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  maxRunsPerScenario: Scalars['Int']['output'];
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+ /** Teto do total, cenários × execuções. */
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  maxSuiteRuns: Scalars['Int']['output'];
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  minRunsPerScenario: Scalars['Int']['output'];
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  scenarioCount: Scalars['Int']['output'];
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  };
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  export type AiAgentCheckResult = {
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- authoring?: Maybe<AiAgentCheckAuthoring>;
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  regressions: Array<AiAgentRegression>;
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  reports: Array<AiAgentScenarioReport>;
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+ /** Falso quando um cenário piorou além da tolerância em relação à versão live. */
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  safeToPublish: Scalars['Boolean']['output'];
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  };
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  export type AiAgentCheckRun = {
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  agentId: Scalars['ID']['output'];
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+ /** Execuções já terminadas. Avança durante a suíte, não só no fim. */
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  completedRuns: Scalars['Int']['output'];
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+ /** Presente só quando a execução falhou. */
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  error?: Maybe<Scalars['String']['output']>;
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+ /** Ferramentas vinculadas que a versão avaliada não oferece ao modelo, pelo catálogo atual. Nulo quando a versão foi removida. */
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  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
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  finishedAt?: Maybe<Scalars['Number']['output']>;
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  requestedAt: Scalars['Number']['output'];
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+ /** Presente só quando a execução terminou bem. */
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  result?: Maybe<AiAgentCheckResult>;
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  runId: Scalars['ID']['output'];
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  startedAt?: Maybe<Scalars['Number']['output']>;
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  status: AiAgentCheckRunStatus;
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+ /** Execuções que a suíte terá ao todo, definido no momento do pedido. */
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  totalRuns: Scalars['Int']['output'];
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  version: Scalars['Int']['output'];
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  };
@@ -232,10 +247,13 @@ export type AiAgentClassificationCount = {
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  export type AiAgentCompetingPair = {
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  left: Scalars['ID']['output'];
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  right: Scalars['ID']['output'];
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+ /** Similaridade entre as duas descricoes, de 0 a 1. */
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  score: Scalars['Number']['output'];
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  };
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  export type AiAgentContactReason = {
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+ /** Nome do caso de uso publicado, item do `can` ou `Outro`. Analise anterior a versao 2 pode trazer `Fora do escopo`. */
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  name: Scalars['String']['output'];
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+ /** Mascarado quando a politica de retencao pede. */
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  other?: Maybe<Scalars['String']['output']>;
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  source: AiAgentContactReasonSource;
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  tag?: Maybe<Scalars['String']['output']>;
@@ -254,12 +272,14 @@ export type AiAgentConversationAction = {
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  at: Scalars['Number']['output'];
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  name: Scalars['String']['output'];
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  ok: Scalars['Boolean']['output'];
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+ /** Campos que a ferramenta declarou devolver; mascarado quando a politica de retencao pede. */
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  result: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  };
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  export type AiAgentConversationAnalysis = {
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  agentClarity?: Maybe<Scalars['Int']['output']>;
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  agentScore?: Maybe<Scalars['Int']['output']>;
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+ /** `excelente` a partir de 85, `bom` de 60, `regular` de 40. */
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  agentScoreBand?: Maybe<AiAgentScoreBand>;
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  analysisVersion: Scalars['Int']['output'];
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  analyzedAt: Scalars['Number']['output'];
@@ -269,17 +289,21 @@ export type AiAgentConversationAnalysis = {
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  contactReasonSource?: Maybe<AiAgentContactReasonSource>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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  costMicroUsd?: Maybe<Scalars['Number']['output']>;
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+ /** De 0 a 100; 100 e o cliente nao ter precisado se esforcar. */
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  customerEffortScore?: Maybe<Scalars['Int']['output']>;
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+ /** Estimativa do modelo, de 1 a 5; nao e a pesquisa respondida pelo cliente. */
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  estimatedSatisfaction?: Maybe<Scalars['Int']['output']>;
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  failed?: Maybe<Scalars['Boolean']['output']>;
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  failureReason?: Maybe<AiAgentAnalysisFailureReason>;
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  humanRequests?: Maybe<Scalars['Int']['output']>;
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+ /** Mascaradas quando a politica de retencao pede. */
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  knowledgeGaps: Array<Scalars['String']['output']>;
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  model?: Maybe<Scalars['String']['output']>;
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  repeatedInformation?: Maybe<Scalars['Boolean']['output']>;
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  riskAlerts: Array<AiAgentRiskAlert>;
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  sentimentEnd?: Maybe<AiAgentSentiment>;
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  sentimentStart?: Maybe<AiAgentSentiment>;
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+ /** Mascarado quando a politica de retencao pede. */
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  summary?: Maybe<Scalars['String']['output']>;
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  };
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  export declare enum AiAgentConversationClass {
@@ -288,6 +312,7 @@ export declare enum AiAgentConversationClass {
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  Unresolved = "UNRESOLVED"
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  }
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  export type AiAgentConversationClassification = {
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+ /** Ausente enquanto a conversa esta em andamento. */
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  classification?: Maybe<AiAgentConversationClass>;
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  consumesAllowance: Scalars['Boolean']['output'];
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  definitionVersion: Scalars['String']['output'];
@@ -315,6 +340,7 @@ export type AiAgentConversationMetrics = {
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  channelType?: Maybe<AiAgentChannelType>;
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  contactReason?: Maybe<Scalars['String']['output']>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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+ /** Ausente quando a sessão não tem conversa registrada: a linha cobre a sessão inteira. */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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  costMicroUsd: Scalars['Number']['output'];
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  durationMs: Scalars['Number']['output'];
@@ -352,33 +378,49 @@ export type AiAgentConversationMetricsInput = {
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  useCaseId?: InputMaybe<Array<Scalars['ID']['input']>>;
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  };
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  export type AiAgentConversationMetricsPage = {
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+ /** Intervalo de `lastTurnAt` do conjunto filtrado pelos outros filtros, sem `dateFrom` e `dateTo`. Ausente quando o conjunto é vazio. */
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  dateRange?: Maybe<AiAgentConversationDateRange>;
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+ /** Cada faceta conta sobre o conjunto filtrado pelos outros filtros, sem o seu próprio. */
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  facets: Array<AiAgentConversationFacet>;
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+ /** true quando há conversa com alerta de risco no conjunto filtrado pelos outros filtros, sem `hasRiskAlert`. Mesma base do facet `riskAlert`. */
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  hasRiskAlerts: Scalars['Boolean']['output'];
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  items: Array<AiAgentConversationMetrics>;
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  limit: Scalars['Number']['output'];
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  offset: Scalars['Number']['output'];
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  total: Scalars['Number']['output'];
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+ /** true quando o teto de leitura foi atingido: a página cobre parte do período. */
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  truncated: Scalars['Boolean']['output'];
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  };
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  export type AiAgentConversationOutcome = {
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  actions: Array<AiAgentConversationAction>;
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  agentId: Scalars['ID']['output'];
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+ /** Escrito pelo modelo ao transferir ou encerrar; nao substitui o que foi medido. */
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  agentSummary?: Maybe<Scalars['String']['output']>;
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  agentVersion: Scalars['String']['output'];
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+ /** Ausente ate a conversa encerrada ser analisada. */
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  analysis?: Maybe<AiAgentConversationAnalysis>;
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  channelType?: Maybe<AiAgentChannelType>;
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  classification: AiAgentConversationClassification;
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+ /** Fatos da sessao; chave e valor mascarados quando a politica de retencao pede. */
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  collectedData: Scalars['JSON']['output'];
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+ /** false quando a retencao ja apagou a sessao. */
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  collectedDataAvailable: Scalars['Boolean']['output'];
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  contactReason?: Maybe<AiAgentContactReason>;
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+ /**
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+ * Presente quando a ficha foi pedida por conversa: turnos, classificação e resolução só dela. A análise é
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+ * gravada por sessão e só vem na última conversa da sessão.
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+ */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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+ /** Motivo da parada do ultimo turno, quando houve. */
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  haltReason?: Maybe<Scalars['String']['output']>;
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+ /** Motivo do ultimo pedido de pessoa, com os mesmos valores de `handoffsByReason`. */
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  handoffReason?: Maybe<AiAgentHandoffReason>;
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  lastTurnAt: Scalars['Number']['output'];
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+ /** O que o agente disse ao consumidor que vai acontecer. */
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  promisedNextStep?: Maybe<Scalars['String']['output']>;
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  resolution: Scalars['String']['output'];
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  resolutionDefinition: Scalars['String']['output'];
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+ /** Fim da janela de reversão por recontato. Ausente quando a conversa não reverte. */
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  reversibleUntil?: Maybe<Scalars['Number']['output']>;
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  sessionId: Scalars['ID']['output'];
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  startedAt: Scalars['Number']['output'];
@@ -440,8 +482,10 @@ export declare enum AiAgentConversationSubcategory {
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  }
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  export type AiAgentDashboard = {
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  abandonment: AiAgentDashboardIndicator;
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+ /** Absent when no dispatch was sent in the window. Absent is not zero. */
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  activeDispatches?: Maybe<AiAgentDashboardActiveDispatches>;
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  agentId: Scalars['ID']['output'];
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+ /** Absent when no conversation was analyzed in the window. Absent is not zero. */
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  analysesTruncated: Scalars['Boolean']['output'];
@@ -453,6 +497,7 @@ export type AiAgentDashboard = {
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  conversationsProvisional: Scalars['Number']['output'];
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  handoffNeed: AiAgentDashboardIndicator;
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  handoffProcedure: AiAgentDashboardIndicator;
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+ /** Do agente, não da janela. Vira true na primeira conversa aberta pela resposta a um disparo ativo. */
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  hasActiveDispatches: Scalars['Boolean']['output'];
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  knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
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  previousWindow: AiAgentDashboardWindow;
@@ -463,15 +508,18 @@ export type AiAgentDashboard = {
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  sentimentAtStart: Array<AiAgentDashboardSentiment>;
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  series: Array<AiAgentDashboardSeriesPoint>;
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  timezone: Scalars['String']['output'];
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+ /** true when the numbers cover part of the period: the read cap was reached in any window, or the search index does not cover the whole window. */
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  truncated: Scalars['Boolean']['output'];
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  unresolved: AiAgentDashboardIndicator;
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  window: AiAgentDashboardWindow;
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  };
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+ /** `answered` and `unanswered` are the share of the dispatches whose window is closed, one decimal. Absent while none is closed. */
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  export type AiAgentDashboardActiveDispatches = {
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  answered: AiAgentDashboardIndicator;
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  sent: AiAgentDashboardIndicator;
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  unanswered: AiAgentDashboardIndicator;
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  };
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+ /** Sorted by count, highest first. */
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  export type AiAgentDashboardContactReason = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
@@ -482,6 +530,7 @@ export type AiAgentDashboardContactReasons = {
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  all: Array<AiAgentDashboardContactReason>;
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  handoff: Array<AiAgentDashboardContactReason>;
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  };
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+ /** `value` is absent when the window has no data. */
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  export type AiAgentDashboardIndicator = {
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  polarity: AiAgentMetricPolarity;
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  value?: Maybe<Scalars['Float']['output']>;
@@ -494,17 +543,20 @@ export type AiAgentDashboardInput = {
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  timezone: Scalars['String']['input'];
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  to: Scalars['Number']['input'];
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  };
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+ /** Counted once per conversation. `level` is over the conversations that consulted the knowledge base. */
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  export type AiAgentDashboardKnowledgeGap = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
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  level: AiAgentFrequencyLevel;
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  };
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+ /** The procedure of the use case assigned to each conversation. `level` is over all conversations of the window. */
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  export type AiAgentDashboardProcedure = {
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  count: Scalars['Number']['output'];
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  key: Scalars['ID']['output'];
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  level: AiAgentFrequencyLevel;
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  name: Scalars['String']['output'];
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  };
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+ /** `percent` is the share of the band in the window total, with one decimal. Absent when the total is zero. */
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  export type AiAgentDashboardScoreBand = {
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  band: AiAgentScoreBand;
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  count: Scalars['Number']['output'];
@@ -519,6 +571,7 @@ export type AiAgentDashboardSentiment = {
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  sentiment: AiAgentSentiment;
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  variation: AiAgentVariation;
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  };
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+ /** `date` and `endDate` are local dates (YYYY-MM-DD) of the first and last day of the bucket, inside the window. */
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  export type AiAgentDashboardSeriesPoint = {
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  conversations: Scalars['Number']['output'];
@@ -541,12 +594,22 @@ export declare enum AiAgentExecutionAutonomy {
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  Autonomous = "autonomous",
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  NeedsApproval = "needsApproval"
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  }
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+ /** Selo de frequência de um item das listas do dashboard: Muito frequente, Frequente ou Pouco frequente. */
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  export declare enum AiAgentFrequencyLevel {
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  Frequent = "FREQUENT",
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  Rare = "RARE",
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  VeryFrequent = "VERY_FREQUENT"
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  }
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+ /**
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+ * Como este agente passa o atendimento para uma pessoa.
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+ *
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+ * A transicao vive no fluxo do tenant — e a state machine dele que sabe qual estado atende gente —,
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+ * por isso e configuracao e nao constante da plataforma. Ausente significa que o agente nao passa
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+ * para ninguem: ele diz que o caso precisa de uma pessoa e usa o comportamento fora de escopo do
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+ * autor para dizer onde procura-la, em vez de prometer transferencia que nao acontece.
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+ */
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  export type AiAgentHandoff = {
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+ /** `human` ou `flow`. Ausente = nao declarado: a metrica conta a parte, sem supor destino. */
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  target?: Maybe<Scalars['String']['output']>;
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  transition: Scalars['String']['output'];
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  };
@@ -606,51 +669,98 @@ export declare enum AiAgentMetricPolarity {
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  Neutral = "NEUTRAL"
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  }
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  export type AiAgentMetrics = {
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+ /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  agentClarityAvg?: Maybe<Scalars['Float']['output']>;
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  agentId: Scalars['ID']['output'];
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  agentScoreBands: Array<AiAgentScoreBandCount>;
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+ /** true quando os numeros de analise cobrem so parte do periodo. */
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  analysesTruncated: Scalars['Boolean']['output'];
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  analysisCostMicroUsd: Scalars['Number']['output'];
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  analyzedConversations: Scalars['Number']['output'];
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  answeredTurns: Scalars['Number']['output'];
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+ /**
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+ * Turnos que responderam mesmo com uma conexao falha no meio. E a superficie de risco do guardrail de
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+ * §4.7 — nao prova resposta inventada, mas e onde ela poderia acontecer.
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+ */
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  answeredWithFailedConnectionTurns: Scalars['Number']['output'];
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  avgLlmLatencyMs: Scalars['Number']['output'];
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  avgTurnDurationMs: Scalars['Number']['output'];
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+ /** Turnos cuja resposta foi bloqueada na validacao antes do envio. */
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  blockedTurns: Scalars['Number']['output'];
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  blocksByCategory: Array<AiAgentMetricsCount>;
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  budgetExceededTurns: Scalars['Number']['output'];
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+ /**
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+ * Entrada servida pelo cache do proprio provedor: quanto do contexto nao foi pago a preco cheio.
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+ * Provedor que nao reporta cache vale zero.
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+ */
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  cachedInputTokens: Scalars['Number']['output'];
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+ /** Turnos respondidos pelo cache, sem chamada ao modelo. E o ganho da otimizacao de §4.9. */
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  cachedTurns: Scalars['Number']['output'];
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  classificationBreakdown: Array<AiAgentClassificationCount>;
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+ /** Versão da definição que classificou as conversas da janela. Mais de uma vem separada por vírgula, da mais nova para a mais antiga. */
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  classificationDefinitionVersion: Scalars['String']['output'];
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  classificationDefinitionVersions: Array<AiAgentMetricsCount>;
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  contactReasons: AiAgentContactReasons;
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+ /** Conversas com turno na janela. Uma sessão pode ter mais de uma conversa. */
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  conversations: Scalars['Number']['output'];
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  conversationsAwaitingClassification: Scalars['Number']['output'];
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+ /** @deprecated A chave junta subcategoria e falha tecnica numa string. Use classificationBreakdown. */
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+ conversationsByClassification: Array<AiAgentMetricsCount>;
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  conversationsEligible: Scalars['Number']['output'];
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+ /**
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+ * Conversas em que algum turno **pediu** uma pessoa. Pedido, nao confirmacao: o disparo da transicao
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+ * e best-effort, entao nem toda solicitacao virou transferencia de fato.
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+ */
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  conversationsHandoffRequested: Scalars['Number']['output'];
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+ /**
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+ * Nem uma nem outra: parou por prazo, por repeticao, ou ainda esta acontecendo. Existe para nao
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+ * inflar a resolucao — contar "nao transferiu" como "resolveu" transformaria conversa abandonada
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+ * em sucesso.
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+ */
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  conversationsInconclusive: Scalars['Number']['output'];
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  conversationsProvisional: Scalars['Number']['output'];
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+ /** Conversas resolvidas sob a regra declarada em `resolutionDefinition`. */
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  conversationsResolved: Scalars['Number']['output'];
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  conversationsResolvedByDefinition: Scalars['Number']['output'];
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+ /** Gasto da janela em micro-dolar (1e-6 USD), inteiro. */
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  costMicroUsd: Scalars['Number']['output'];
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+ /**
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+ * Gasto da janela dividido pelas conversas resolvidas, em micro-dolar. **Ausente** quando nenhuma
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+ * conversa resolveu no periodo — dividir por zero nao vira zero.
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+ */
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  costMicroUsdPerResolvedConversation?: Maybe<Scalars['Number']['output']>;
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  customerEffortScoreAvg?: Maybe<Scalars['Float']['output']>;
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+ /**
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+ * Escalonou, mas a transicao nao tem destino declarado. Fica a parte de proposito: somar a um dos
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+ * dois lados seria supor para onde o fluxo do tenant leva.
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+ */
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  escalatedTargetUndeclared: Scalars['Number']['output'];
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+ /** Escalonamentos cujo destino o autor declarou como fluxo. */
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  escalatedToFlow: Scalars['Number']['output'];
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+ /** Escalonamentos cujo destino o autor declarou como pessoa. */
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  escalatedToHuman: Scalars['Number']['output'];
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  estimatedSatisfactionAvg?: Maybe<Scalars['Float']['output']>;
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  failedAnalyses: Scalars['Number']['output'];
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  from: Scalars['Number']['output'];
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  haltReasons: Array<AiAgentMetricsCount>;
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  haltedTurns: Scalars['Number']['output'];
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+ /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
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+ /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffProcedureRate?: Maybe<Scalars['Number']['output']>;
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+ /**
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+ * Por que a pessoa foi pedida. Declarado pelo agente: `customer_request`, `out_of_scope`,
756
+ * `knowledge_gap`, `policy_requires_human`, `cannot_resolve`, `tool_failure`; `undeclared` quando ele
757
+ * transferiu sem declarar. Da plataforma: `tool_failure`, `provider_unavailable`, `budget_exceeded`,
758
+ * `period_budget_exceeded` e `unresolved` quando o agente parou sem concluir.
759
+ */
652
760
  handoffsByReason: Array<AiAgentHandoffReasonCount>;
761
+ /** Turnos que terminaram pedindo uma pessoa (pedido, nao transferencia). */
653
762
  humanRequestedTurns: Scalars['Number']['output'];
763
+ /** Turnos que precisaram de cliente identificado e nao tinham um — a medida do atrito de identificacao. */
654
764
  identificationRequiredTurns: Scalars['Number']['output'];
655
765
  inputTokens: Scalars['Number']['output'];
656
766
  knowledgeEmpty: Scalars['Number']['output'];
@@ -660,29 +770,50 @@ export type AiAgentMetrics = {
660
770
  llmCalls: Scalars['Number']['output'];
661
771
  outputTokens: Scalars['Number']['output'];
662
772
  p95TurnDurationMs: Scalars['Number']['output'];
773
+ /** A regra aplicada para contar resolucao, junto do numero, para ele nao ser lido como cada um quiser. */
663
774
  resolutionDefinition: Scalars['String']['output'];
664
- /** @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa. */
775
+ /**
776
+ * Sessões resolvidas pela regra v2 sobre o total de sessões, em pontos percentuais. **Ausente** quando não
777
+ * houve sessão na janela: sem dado e zero por cento não são a mesma coisa.
778
+ * @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa.
779
+ */
665
780
  resolutionRate?: Maybe<Scalars['Number']['output']>;
781
+ /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
666
782
  resolvedRate?: Maybe<Scalars['Number']['output']>;
667
783
  riskAlerts: Array<AiAgentRiskAlertCount>;
668
784
  sentimentAtEnd: Array<AiAgentSentimentCount>;
669
785
  sentimentAtStart: Array<AiAgentSentimentCount>;
670
786
  to: Scalars['Number']['output'];
671
787
  toolCalls: Scalars['Number']['output'];
788
+ /** Chamadas de ferramenta que falharam. */
672
789
  toolCallsFailed: Scalars['Number']['output'];
790
+ /** Falhas por classe, com os valores de `AiAgentTracedToolCall.errorClass`. */
673
791
  toolErrorsByClass: Array<AiAgentMetricsCount>;
792
+ /** Falhas por conexao externa, identificada pelo host — responde "qual integracao esta caindo". */
674
793
  toolErrorsByConnection: Array<AiAgentMetricsCount>;
675
794
  topKnowledgeGaps: Array<AiAgentMetricsCount>;
795
+ /** Assuntos mais frequentes da janela, escolhidos no conjunto fechado do `can` de cada agente. */
676
796
  topTopics: Array<AiAgentMetricsCount>;
797
+ /** As perguntas mais frequentes sem resposta, agrupadas por texto normalizado. */
677
798
  topUnansweredQuestions: Array<AiAgentMetricsCount>;
678
799
  totalTokens: Scalars['Number']['output'];
800
+ /** true quando o teto de leitura foi atingido: os numeros cobrem parte do periodo. */
679
801
  truncated: Scalars['Boolean']['output'];
680
802
  turns: Scalars['Number']['output'];
681
803
  turnsByModel: Array<AiAgentMetricsCount>;
682
- turnsByModelAndReasoningEffort: Array<AiAgentMetricsCount>;
804
+ /**
805
+ * A regra aplicada para contar turno sem resposta, junto do numero, para ele nao ser lido como cada
806
+ * um quiser. Deterministica: qualidade da resposta nao e medivel aqui.
807
+ */
683
808
  unansweredDefinition: Scalars['String']['output'];
809
+ /** Turnos sem resposta satisfatoria sob a regra declarada em `unansweredDefinition`. */
684
810
  unansweredTurns: Scalars['Number']['output'];
811
+ /**
812
+ * Turnos com ao menos uma chamada ao modelo sem preco conhecido. Com isto > 0, `costMicroUsd` e
813
+ * **piso**, nao total — nao decidir preco sem olhar este numero.
814
+ */
685
815
  unpricedTurns: Scalars['Number']['output'];
816
+ /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
686
817
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
687
818
  };
688
819
  export declare enum AiAgentMetricsBucket {
@@ -701,8 +832,10 @@ export type AiAgentMetricsInput = {
701
832
  };
702
833
  export type AiAgentMetricsSeries = {
703
834
  points: Array<AiAgentMetricsSeriesPoint>;
835
+ /** true quando o teto de leitura foi atingido: a série cobre parte do período. */
704
836
  truncated: Scalars['Boolean']['output'];
705
837
  };
838
+ /** IANA name of the viewer time zone, e.g. America/Sao_Paulo. A week starts on Monday. */
706
839
  export type AiAgentMetricsSeriesInput = {
707
840
  agentId: Scalars['ID']['input'];
708
841
  bucket: AiAgentMetricsBucket;
@@ -719,11 +852,13 @@ export type AiAgentMetricsSeriesPoint = {
719
852
  conversationsHandoffNeed: Scalars['Number']['output'];
720
853
  conversationsResolved: Scalars['Number']['output'];
721
854
  conversationsUnresolved: Scalars['Number']['output'];
855
+ /** Local date (YYYY-MM-DD) of the first day of the bucket. */
722
856
  date: Scalars['String']['output'];
723
857
  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
724
858
  resolvedRate?: Maybe<Scalars['Number']['output']>;
725
859
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
726
860
  };
861
+ /** A mesma janela, sem agente: a listagem quer todos de uma vez. */
727
862
  export type AiAgentMetricsWindowInput = {
728
863
  channel?: InputMaybe<Scalars['String']['input']>;
729
864
  from: Scalars['Number']['input'];
@@ -737,11 +872,13 @@ export type AiAgentProcedure = {
737
872
  endsConversationAfterInforming: Scalars['Boolean']['output'];
738
873
  executionAutonomy: AiAgentExecutionAutonomy;
739
874
  expiredReplyTemplate?: Maybe<Scalars['String']['output']>;
875
+ /** As etapas como o autor instruiria uma pessoa. O texto e a fonte da verdade (§6.2). */
740
876
  guidanceSteps: Array<Scalars['String']['output']>;
741
877
  id: Scalars['ID']['output'];
742
878
  name: Scalars['String']['output'];
743
879
  replyEmailSubject?: Maybe<Scalars['String']['output']>;
744
880
  status: Scalars['String']['output'];
881
+ /** Ferramentas que as etapas usam. Declaradas: e o que da para validar sem interpretar o texto. */
745
882
  toolIds: Array<Scalars['ID']['output']>;
746
883
  updatedAt: Scalars['Number']['output'];
747
884
  };
@@ -753,11 +890,6 @@ export type AiAgentRegression = {
753
890
  before: Scalars['Float']['output'];
754
891
  scenarioId: Scalars['ID']['output'];
755
892
  };
756
- export type AiAgentRejectedCall = {
757
- count: Scalars['Int']['output'];
758
- reason: Scalars['String']['output'];
759
- toolName: Scalars['String']['output'];
760
- };
761
893
  export type AiAgentRetentionDays = {
762
894
  long_term_memory: Scalars['Int']['output'];
763
895
  session_state: Scalars['Int']['output'];
@@ -787,47 +919,72 @@ export type AiAgentRiskAlertCount = {
787
919
  key: AiAgentRiskAlert;
788
920
  };
789
921
  export type AiAgentRoutedExample = {
922
+ /** `high`, `medium` ou `low`. */
790
923
  confidence: Scalars['String']['output'];
791
924
  message: Scalars['String']['output'];
792
925
  score: Scalars['Number']['output'];
926
+ /** Ausente quando nenhum caso de uso reconheceu a mensagem. */
793
927
  useCaseId?: Maybe<Scalars['ID']['output']>;
794
928
  };
795
929
  export type AiAgentRoutingPreview = {
796
930
  examples: Array<AiAgentRoutedExample>;
931
+ /** Limiar de confianca alta. */
797
932
  high: Scalars['Number']['output'];
933
+ /** Limiar de confianca media; abaixo dele a previa nao aponta caso de uso. */
798
934
  medium: Scalars['Number']['output'];
799
935
  };
800
936
  export type AiAgentRoutingPreviewInput = {
801
937
  agentId: Scalars['ID']['input'];
938
+ /** Mensagens a testar. Vazio cai em `subject`; sem os dois, previa vazia e nao erro. */
802
939
  examples: Array<Scalars['String']['input']>;
940
+ /** Descricao do assunto: as mensagens sao geradas a partir dela (§5.4). Ignorada se `examples` vier. */
803
941
  subject?: InputMaybe<Scalars['String']['input']>;
804
942
  };
805
943
  export type AiAgentScenario = {
944
+ /** Quem é o cliente nesta conversa. Ausente roda como anônimo. */
806
945
  customerId?: Maybe<Scalars['ID']['output']>;
807
946
  description: Scalars['String']['output'];
808
947
  expectations: Array<Scalars['JSON']['output']>;
809
948
  scenarioId: Scalars['ID']['output'];
949
+ /** O que o cliente diz, em ordem. */
810
950
  turns: Array<Scalars['String']['output']>;
811
951
  };
812
952
  export type AiAgentScenarioReport = {
953
+ /** Execuções que o prazo interrompeu antes de poderem ser julgadas. */
813
954
  cut: Scalars['Int']['output'];
955
+ /**
956
+ * Por que a conversa foi para uma pessoa, contado entre as execuções julgadas. Os motivos declarados
957
+ * pelo agente (`customer_request`, `out_of_scope`, `knowledge_gap`, `policy_requires_human`,
958
+ * `cannot_resolve`) são entrega por decisão dele; `provider_unavailable` e `unresolved` são desistência.
959
+ * A taxa sozinha não separa as duas.
960
+ */
814
961
  handoffReasons: Array<AiAgentMetricsCount>;
962
+ /** Execuções efetivamente julgadas. Zero significa que este cenário não produziu evidência. */
815
963
  measured: Scalars['Int']['output'];
816
964
  passed: Scalars['Int']['output'];
965
+ /** Fração das execuções MEDIDAS em que todas as expectativas valeram, 0..1. Sem sentido com measured 0. */
817
966
  rate: Scalars['Float']['output'];
818
967
  runs: Scalars['Int']['output'];
819
968
  scenarioId: Scalars['ID']['output'];
969
+ /** Um item por turno do cenário, na ordem, agregado entre as execuções. */
820
970
  turns: Array<AiAgentScenarioTurn>;
821
971
  };
822
972
  export type AiAgentScenarioTurn = {
973
+ /** Execuções em que o agente respondeu neste turno. */
823
974
  answered: Scalars['Int']['output'];
975
+ /** Categorias que bloquearam a resposta deste turno, e em quantas execuções. */
824
976
  blockCategories: Array<AiAgentMetricsCount>;
977
+ /** Execuções em que a resposta deste turno foi bloqueada antes do envio. */
825
978
  blocked: Scalars['Int']['output'];
979
+ /** Execuções em que a resposta deste turno se apoiou em conhecimento ou ferramenta. */
826
980
  grounded: Scalars['Int']['output'];
981
+ /** Execuções em que uma ferramenta deste turno foi recusada por falta de cliente identificado. */
827
982
  identificationRequired: Scalars['Int']['output'];
828
- rejectedCalls?: Maybe<Array<AiAgentRejectedCall>>;
983
+ /** Execuções que chegaram a este turno. */
829
984
  runs: Scalars['Int']['output'];
985
+ /** Ferramentas chamadas neste turno, e em quantas execuções. */
830
986
  toolNames: Array<AiAgentMetricsCount>;
987
+ /** 1 para o primeiro turno do cenário. */
831
988
  turn: Scalars['Int']['output'];
832
989
  };
833
990
  export declare enum AiAgentScoreBand {
@@ -857,16 +1014,24 @@ export type AiAgentSpec = {
857
1014
  /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
858
1015
  allowWriteTools?: Maybe<Scalars['Boolean']['output']>;
859
1016
  budget: AiAgentBudget;
1017
+ /** One natural-language permission per item. */
860
1018
  can: Array<Scalars['String']['output']>;
1019
+ /** Restrictions. On conflict these win over `can`, without exception. */
861
1020
  cannot: Array<Scalars['String']['output']>;
1021
+ /** Canais em que o agente atende. Ausente = ainda nao vinculado; declarado vazio e erro. */
862
1022
  channels?: Maybe<Array<Scalars['String']['output']>>;
863
1023
  conversationTiming?: Maybe<Array<AiAgentChannelTiming>>;
864
1024
  handoff?: Maybe<AiAgentHandoff>;
865
1025
  identity: AiAgentIdentity;
1026
+ /**
1027
+ * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1028
+ * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1029
+ * nao consulta nada.
1030
+ */
866
1031
  knowledgeBaseIds: Array<Scalars['ID']['output']>;
1032
+ /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
867
1033
  knowledgeFallback?: Maybe<Scalars['String']['output']>;
868
1034
  toolIds: Array<Scalars['ID']['output']>;
869
- typingIndicator?: Maybe<Scalars['Boolean']['output']>;
870
1035
  };
871
1036
  export type AiAgentSpecInput = {
872
1037
  /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
@@ -878,18 +1043,31 @@ export type AiAgentSpecInput = {
878
1043
  conversationTiming?: InputMaybe<Array<AiAgentChannelTimingInput>>;
879
1044
  handoff?: InputMaybe<AiAgentHandoffInput>;
880
1045
  identity: AiAgentIdentityInput;
1046
+ /**
1047
+ * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1048
+ * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1049
+ * nao consulta nada.
1050
+ */
881
1051
  knowledgeBaseIds: Array<Scalars['ID']['input']>;
1052
+ /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
882
1053
  knowledgeFallback?: InputMaybe<Scalars['String']['input']>;
883
1054
  toolIds: Array<Scalars['ID']['input']>;
884
- typingIndicator?: InputMaybe<Scalars['Boolean']['input']>;
885
1055
  };
886
1056
  export type AiAgentSummary = {
887
1057
  agentId: Scalars['ID']['output'];
1058
+ /** Canais da versao no ar; sem versao no ar, os da mais recente. Vazio quando nenhuma declarou canal. */
888
1059
  channels: Array<Scalars['String']['output']>;
1060
+ /** Absent until a version is published. An agent with no live version answers nobody. */
889
1061
  liveVersion?: Maybe<Scalars['Int']['output']>;
890
1062
  name: Scalars['String']['output'];
1063
+ /** Acoes esperando aprovacao humana (§5.5.3). Zero tambem quando a fila nao pode ser lida. */
891
1064
  queuedApprovals: Scalars['Number']['output'];
1065
+ /**
1066
+ * `draft` (nunca publicado), `live` (no ar) ou `paused` (ja esteve no ar e foi tirado). `liveVersion`
1067
+ * sozinho nao distingue quem nunca publicou de quem foi pausado.
1068
+ */
892
1069
  status: Scalars['String']['output'];
1070
+ /** Momento da versao mais recente, no ar ou nao — o "ultima alteracao" da listagem. */
893
1071
  updatedAt: Scalars['Number']['output'];
894
1072
  };
895
1073
  export declare enum AiAgentTechnicalFailure {
@@ -899,20 +1077,24 @@ export declare enum AiAgentTechnicalFailure {
899
1077
  ToolUnavailable = "TOOL_UNAVAILABLE"
900
1078
  }
901
1079
  export type AiAgentTool = {
1080
+ /** `pre_approved` (padrao) ou `human_approval`. */
902
1081
  approval?: Maybe<Scalars['String']['output']>;
903
1082
  availability: ToolAvailability;
1083
+ /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
904
1084
  customerScope?: Maybe<Scalars['String']['output']>;
905
1085
  description: Scalars['String']['output'];
906
1086
  effect: ToolEffect;
907
- emptyResultMessage?: Maybe<Scalars['String']['output']>;
908
1087
  name: Scalars['String']['output'];
1088
+ /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
909
1089
  onFailure?: Maybe<Scalars['JSON']['output']>;
910
1090
  parameters: Array<AiAgentToolParameter>;
911
1091
  requiresAuthenticatedCustomer: Scalars['Boolean']['output'];
1092
+ /** Fields the agent is allowed to see. Anything not listed never reaches the model. */
912
1093
  returns: Array<Scalars['String']['output']>;
913
1094
  toolId: Scalars['ID']['output'];
914
1095
  };
915
1096
  export type AiAgentToolExclusion = {
1097
+ /** `not_bound`, `unavailable` ou `human_approval_unavailable`. */
916
1098
  reason: Scalars['String']['output'];
917
1099
  toolId: Scalars['ID']['output'];
918
1100
  };
@@ -934,18 +1116,22 @@ export type AiAgentToolParameterInput = {
934
1116
  type: ToolParameterType;
935
1117
  };
936
1118
  export type AiAgentToolSpecInput = {
1119
+ /** `pre_approved` (padrao) ou `human_approval`. */
937
1120
  approval?: InputMaybe<Scalars['String']['input']>;
938
1121
  availability: ToolAvailability;
939
1122
  credentialRef?: InputMaybe<CredentialRefInput>;
1123
+ /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
940
1124
  customerScope?: InputMaybe<Scalars['String']['input']>;
941
1125
  description: Scalars['String']['input'];
1126
+ /** Ignorado: a plataforma calcula pelo método do conector (GET consulta, os demais agem). */
942
1127
  effect?: InputMaybe<ToolEffect>;
943
- emptyResultMessage?: InputMaybe<Scalars['String']['input']>;
944
1128
  idempotent: Scalars['Boolean']['input'];
945
1129
  name: Scalars['String']['input'];
1130
+ /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
946
1131
  onFailure?: InputMaybe<Scalars['JSON']['input']>;
947
1132
  parameters: Array<AiAgentToolParameterInput>;
948
1133
  requiresAuthenticatedCustomer: Scalars['Boolean']['input'];
1134
+ /** Campos que o agente pode ver. O que não estiver aqui nunca chega ao modelo. */
949
1135
  returns: Array<Scalars['String']['input']>;
950
1136
  reversible: Scalars['Boolean']['input'];
951
1137
  toolId: Scalars['ID']['input'];
@@ -955,17 +1141,20 @@ export type AiAgentTrace = {
955
1141
  agentVersion: Scalars['String']['output'];
956
1142
  answer: Scalars['String']['output'];
957
1143
  channelType?: Maybe<AiAgentChannelType>;
1144
+ /** Ausente no turno que não selecionou ferramentas (cache, contraparte automática) e no registrado antes do campo existir. */
958
1145
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1146
+ /** Presente so quando o turno parou por limite; ausente quando respondeu. */
959
1147
  haltReason?: Maybe<Scalars['String']['output']>;
1148
+ /** O turno tentou usar ferramenta que exige cliente identificado, sem ter um. */
960
1149
  identificationRequired?: Maybe<Scalars['Boolean']['output']>;
961
1150
  input: Scalars['String']['output'];
962
1151
  knowledgeOrigins: Array<Scalars['String']['output']>;
1152
+ /** Versao da regra mestra da plataforma vigente no turno — atribui a conversa a regra sob a qual ela rodou. */
963
1153
  masterRuleVersion?: Maybe<Scalars['Int']['output']>;
964
- model?: Maybe<Scalars['String']['output']>;
965
1154
  outcome: Scalars['String']['output'];
966
1155
  promptBuilderVersion: Scalars['Int']['output'];
1156
+ /** Identifica o prompt que gerou este turno sem guardar o prompt inteiro. */
967
1157
  promptFingerprint?: Maybe<Scalars['String']['output']>;
968
- reasoningEffort?: Maybe<Scalars['String']['output']>;
969
1158
  sessionId: Scalars['ID']['output'];
970
1159
  startedAt: Scalars['Float']['output'];
971
1160
  steps: Scalars['Int']['output'];
@@ -973,11 +1162,21 @@ export type AiAgentTrace = {
973
1162
  turn: Scalars['Int']['output'];
974
1163
  };
975
1164
  export type AiAgentTracedToolCall = {
1165
+ /** O sistema externo, pelo host. Sem path nem query, que carregam parametro do cliente. */
976
1166
  connection?: Maybe<Scalars['String']['output']>;
977
- empty?: Maybe<Scalars['Boolean']['output']>;
1167
+ /**
1168
+ * `unauthenticated`, `not_configured`, `not_migrated`, `needs_approval`, `rejected_arguments`, `timeout`, `upstream` ou `indeterminate_write`.
1169
+ * `timeout` cobre o tempo esgotado no sistema do cliente e na chamada ao apiconnectors.
1170
+ * `indeterminate_write` e o timeout de escrita nao idempotente: nao se sabe se a acao foi feita.
1171
+ */
978
1172
  errorClass?: Maybe<Scalars['String']['output']>;
979
1173
  name: Scalars['String']['output'];
1174
+ /**
1175
+ * Se a chamada deu certo. Ausente em chamada gravada antes do desfecho estruturado existir — e
1176
+ * ausente nao significa falha.
1177
+ */
980
1178
  ok?: Maybe<Scalars['Boolean']['output']>;
1179
+ /** Ja restrito aos campos que a ferramenta declarou em `returns`. */
981
1180
  result: Scalars['String']['output'];
982
1181
  toolId: Scalars['ID']['output'];
983
1182
  };
@@ -986,14 +1185,22 @@ export type AiAgentUseCase = {
986
1185
  name: Scalars['String']['output'];
987
1186
  procedureId?: Maybe<Scalars['ID']['output']>;
988
1187
  status: Scalars['String']['output'];
1188
+ /**
1189
+ * NAO e documentacao: e o texto que o roteador le para classificar a mensagem (§6.1). Descricao vaga
1190
+ * produz roteamento ruim.
1191
+ */
989
1192
  subjectDescription: Scalars['String']['output'];
1193
+ /** Minusculas e digitos, separados por - ou _. */
990
1194
  tag?: Maybe<Scalars['String']['output']>;
991
1195
  updatedAt: Scalars['Number']['output'];
992
1196
  };
993
1197
  export type AiAgentUseCaseOverlap = {
1198
+ /** Do par mais parecido para o menos: e a ordem em que o autor deve olhar. */
994
1199
  pairs: Array<AiAgentCompetingPair>;
1200
+ /** O limiar aplicado, publicado junto do resultado para o aviso nao ser lido como cada um quiser. */
995
1201
  threshold: Scalars['Number']['output'];
996
1202
  };
1203
+ /** `value` is absent when there is no base to compare: no previous data, or a previous count of zero for PERCENT. */
997
1204
  export type AiAgentVariation = {
998
1205
  unit: AiAgentVariationUnit;
999
1206
  value?: Maybe<Scalars['Number']['output']>;
@@ -1005,6 +1212,7 @@ export declare enum AiAgentVariationUnit {
1005
1212
  export type AiAgentVersion = {
1006
1213
  agentId: Scalars['ID']['output'];
1007
1214
  createdAt: Scalars['DateTime']['output'];
1215
+ /** Ferramentas vinculadas que esta versão não oferece ao modelo, pelo catálogo atual. Nulo quando o catálogo não pôde ser lido. */
1008
1216
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1009
1217
  spec: AiAgentSpec;
1010
1218
  status: AiAgentVersionStatus;
@@ -1038,7 +1246,9 @@ export declare enum Can {
1038
1246
  }
1039
1247
  export type CheckAiAgentVersionInput = {
1040
1248
  agentId: Scalars['ID']['input'];
1249
+ /** De 2 a 20. Uma execução só não prova nada num sistema probabilístico. */
1041
1250
  runsPerScenario?: InputMaybe<Scalars['Int']['input']>;
1251
+ /** Cenários a rodar. Ausente roda todos; o resultado cobre só os cenários rodados. */
1042
1252
  scenarioIds?: InputMaybe<Array<Scalars['ID']['input']>>;
1043
1253
  version: Scalars['Int']['input'];
1044
1254
  };
@@ -1052,10 +1262,12 @@ export type CreateQnAInstanceInput = {
1052
1262
  tryToReplyOnTransition?: InputMaybe<Scalars['Boolean']['input']>;
1053
1263
  };
1054
1264
  export type CredentialRefInput = {
1265
+ /** Nome do parâmetro no cofre do tenant. O valor nunca é armazenado aqui. */
1055
1266
  name: Scalars['String']['input'];
1056
1267
  vault: Scalars['String']['input'];
1057
1268
  };
1058
1269
  export type DraftAiAgentInput = {
1270
+ /** Omitted for a brand new agent; supplied to draft the next version of an existing one. */
1059
1271
  agentId?: InputMaybe<Scalars['ID']['input']>;
1060
1272
  name: Scalars['String']['input'];
1061
1273
  spec: AiAgentSpecInput;
@@ -1079,28 +1291,37 @@ export type I18nTextInput = {
1079
1291
  value: Scalars['String']['input'];
1080
1292
  };
1081
1293
  export type Mutation = {
1294
+ /**
1295
+ * Enfileira a suíte contra uma versão candidata e devolve a execução em `queued`. Rodar custa
1296
+ * chamadas de modelo e leva minutos, então o resultado se lê depois por `getAiAgentCheckRun`.
1297
+ */
1082
1298
  checkAiAgentVersion?: Maybe<AiAgentCheckRun>;
1083
1299
  createNlpInstance?: Maybe<NlpInstance>;
1084
1300
  createQnAInstance?: Maybe<QnAInstance>;
1085
1301
  draftAiAgent?: Maybe<AiAgentVersion>;
1086
1302
  extractImageMetadata: ExtractImageMetadataResult;
1087
1303
  publishAiAgentVersion: Array<AiAgentVersion>;
1304
+ /** Cadastre o backend da ferramenta como Connector (Nexo > Conectores) primeiro, depois amarre o spec do agente a ele aqui. */
1088
1305
  registerAiAgentTool?: Maybe<AiAgentTool>;
1089
1306
  reindexAiAgentDashboard: Scalars['Number']['output'];
1090
1307
  rememberAiAgentSessionFacts: Scalars['Boolean']['output'];
1308
+ /** Apaga o agente e a autoria dele. Agente no ar precisa ser pausado antes. */
1091
1309
  removeAiAgent: Scalars['Boolean']['output'];
1092
1310
  removeAiAgentProcedure: Scalars['Boolean']['output'];
1311
+ /** O relatório já gravado para o cenário não é removido. */
1093
1312
  removeAiAgentScenario: Scalars['Boolean']['output'];
1094
1313
  removeAiAgentUseCase: Scalars['Boolean']['output'];
1095
1314
  removeAiAgentVersion: Array<AiAgentVersion>;
1096
1315
  removeNlpInstance?: Maybe<NlpInstance>;
1097
1316
  removeQnAInstance?: Maybe<QnAInstance>;
1317
+ /** Decide uma acao que ficou esperando aprovacao humana (§5.5.3). Decidir de novo nao repete a acao. */
1098
1318
  resolveAiAgentApproval: Scalars['Boolean']['output'];
1099
1319
  rollbackAiAgentVersion: Array<AiAgentVersion>;
1100
1320
  saveAiAgentProcedure: AiAgentProcedure;
1101
1321
  saveAiAgentScenario?: Maybe<AiAgentScenario>;
1102
1322
  saveAiAgentUseCase: AiAgentUseCase;
1103
1323
  setAiAgentRetentionPolicy: AiAgentRetentionPolicy;
1324
+ /** Tira a versao do ar sem apagar (pausar). Publicar de novo e o caminho de volta. */
1104
1325
  unpublishAiAgentVersion: Array<AiAgentVersion>;
1105
1326
  unregisterAiAgentTool?: Maybe<Scalars['Boolean']['output']>;
1106
1327
  updateNlpInstance?: Maybe<NlpInstance>;
@@ -1237,28 +1458,54 @@ export type QnAInstance = {
1237
1458
  updatedAt: Scalars['DateTime']['output'];
1238
1459
  };
1239
1460
  export type Query = {
1461
+ /** O que a suíte deste agente aceita hoje. O teto por cenário já vem dividido pelos cenários dele. */
1240
1462
  aiAgentCheckLimits: AiAgentCheckLimits;
1241
1463
  aiAgentConversationMetrics: AiAgentConversationMetricsPage;
1242
1464
  aiAgentConversationOutcome?: Maybe<AiAgentConversationOutcome>;
1243
1465
  aiAgentDashboard: AiAgentDashboard;
1466
+ /**
1467
+ * §4.8: as bases do Droz Base do tenant. A chamada e entre services, com App Token — nao ha
1468
+ * credencial de cliente. O recorte do agente e a selecao do autor em `knowledgeBaseIds`.
1469
+ */
1244
1470
  aiAgentKnowledgeBases: Array<AiAgentKnowledgeBase>;
1245
1471
  aiAgentListingMetrics: Array<AiAgentListingMetrics>;
1246
1472
  aiAgentMetrics: AiAgentMetrics;
1473
+ /** As metricas da janela para todos os agentes, numa ida so. Agente sem rastro vem com zeros. */
1247
1474
  aiAgentMetricsByAgent: Array<AiAgentMetrics>;
1248
1475
  aiAgentMetricsSeries: AiAgentMetricsSeries;
1476
+ /**
1477
+ * A politica de retencao em vigor para o tenant, com os padroes aplicados quando ele nao
1478
+ * configurou a propria. Existe para a politica ser verificavel de fora, nao so estar escrita.
1479
+ */
1249
1480
  aiAgentRetentionPolicy: AiAgentRetentionPolicy;
1481
+ /** Onde cada mensagem de exemplo cairia (§5.4). Os limiares saem no resultado: `medium` sem o limiar nao diz nada. */
1250
1482
  aiAgentRoutingPreview: AiAgentRoutingPreview;
1483
+ /**
1484
+ * Os turnos de um atendimento, do primeiro ao ultimo. E o que responde "o que aconteceu nesta
1485
+ * conversa" sem depender de ler o DynamoDB por fora.
1486
+ */
1251
1487
  aiAgentTrace: Array<AiAgentTrace>;
1488
+ /**
1489
+ * Casos de uso cujas descricoes competem no roteador (§6.1). Aviso de autoria, nao bloqueio: descricoes
1490
+ * parecidas podem ser intencionais.
1491
+ */
1252
1492
  aiAgentUseCaseOverlap: AiAgentUseCaseOverlap;
1253
1493
  app?: Maybe<Scalars['DRN']['output']>;
1494
+ /** Uma execução da suíte. Ausente quando o identificador não é de uma execução deste agente. */
1254
1495
  getAiAgentCheckRun?: Maybe<AiAgentCheckRun>;
1255
1496
  getHttpEndpoint?: Maybe<Scalars['String']['output']>;
1256
1497
  getNlpInstance?: Maybe<NlpInstance>;
1257
1498
  getQnAInstance?: Maybe<QnAInstance>;
1499
+ /**
1500
+ * A fila e o historico de aprovacao humana do agente, da mais recente para a mais antiga. `status`
1501
+ * filtra por `pending`, `approved`, `rejected` ou `expired`; pendente fora do prazo ja vem `expired`.
1502
+ */
1258
1503
  listAiAgentApprovals: Array<AiAgentApproval>;
1504
+ /** Os procedimentos do agente (§6.2): o plano em linguagem natural. */
1259
1505
  listAiAgentProcedures: Array<AiAgentProcedure>;
1260
1506
  listAiAgentScenarios: Array<AiAgentScenario>;
1261
1507
  listAiAgentTools: Array<AiAgentTool>;
1508
+ /** Os casos de uso do agente (§6.1): os motivos de contato. */
1262
1509
  listAiAgentUseCases: Array<AiAgentUseCase>;
1263
1510
  listAiAgentVersions: Array<AiAgentVersion>;
1264
1511
  listAiAgents: Array<AiAgentSummary>;
@@ -1339,6 +1586,7 @@ export type QueryTestQnAInstanceArgs = {
1339
1586
  input: Scalars['String']['input'];
1340
1587
  };
1341
1588
  export type RegisterAiAgentToolInput = {
1589
+ /** Connector ja cadastrado (Nexo > Conectores) que executa a chamada HTTP desta ferramenta. */
1342
1590
  connectorId: Scalars['ID']['input'];
1343
1591
  spec: AiAgentToolSpecInput;
1344
1592
  };
@@ -1362,8 +1610,11 @@ export type RemoveQnAInstanceInput = {
1362
1610
  };
1363
1611
  export type ResolveAiAgentApprovalInput = {
1364
1612
  agentId: Scalars['ID']['input'];
1613
+ /** Ignorado: quem decidiu e o usuario autenticado. */
1365
1614
  decidedBy?: InputMaybe<Scalars['String']['input']>;
1615
+ /** `approved` executa a acao guardada; `rejected` avisa o consumidor e nao executa nada. */
1366
1616
  decision: Scalars['String']['input'];
1617
+ /** Identifica a pendencia junto da sessao: e o momento em que a acao foi enfileirada. */
1367
1618
  requestedAt: Scalars['Number']['input'];
1368
1619
  sessionId: Scalars['ID']['input'];
1369
1620
  };
@@ -1385,8 +1636,24 @@ export type SaveAiAgentProcedureInput = {
1385
1636
  };
1386
1637
  export type SaveAiAgentScenarioInput = {
1387
1638
  agentId: Scalars['ID']['input'];
1639
+ /**
1640
+ * Quem é o cliente nesta conversa. Ausente roda como anônimo. Ferramenta que exige cliente
1641
+ * identificado substitui este valor na URL ou na credencial, e o simulador chama a integração
1642
+ * real com ele — não é um identificador de mentira sem efeito.
1643
+ */
1388
1644
  customerId?: InputMaybe<Scalars['ID']['input']>;
1389
1645
  description: Scalars['String']['input'];
1646
+ /**
1647
+ * Expectativas de comportamento, uma por objeto, cada uma com `kind`. `tool_called` aceita
1648
+ * `toolName` e `withArgs`; `tool_not_called` aceita `toolName`; `blocked_by_rule` aceita `category`
1649
+ * para exigir o motivo; `stopped_for` aceita `reason`; `answer_omits` exige `terms`, e vale quando
1650
+ * nenhum termo aparece em nenhuma resposta da execucao, sem acento e sem caixa. `transferred` vale
1651
+ * para qualquer passagem a uma pessoa — pedida pelo agente ou por orcamento estourado — e aceita
1652
+ * `reason` para cobrar um motivo especifico (`customer_request`, `tool_failure`,
1653
+ * `provider_unavailable`, `budget_exceeded`, `period_budget_exceeded`, `unresolved`).
1654
+ * `not_transferred`, `answer_grounded` e `identification_required` nao levam campo — este ultimo
1655
+ * vale quando alguma ferramenta do cenario foi recusada por falta de cliente identificado.
1656
+ */
1390
1657
  expectations: Array<Scalars['JSON']['input']>;
1391
1658
  scenarioId: Scalars['ID']['input'];
1392
1659
  turns: Array<Scalars['String']['input']>;
@@ -1398,6 +1665,7 @@ export type SaveAiAgentUseCaseInput = {
1398
1665
  procedureId?: InputMaybe<Scalars['ID']['input']>;
1399
1666
  status: Scalars['String']['input'];
1400
1667
  subjectDescription: Scalars['String']['input'];
1668
+ /** Ausente apaga a tag gravada. */
1401
1669
  tag?: InputMaybe<Scalars['String']['input']>;
1402
1670
  };
1403
1671
  export type SearchResultsFacet = {
@@ -1536,7 +1804,7 @@ export type UpdateQnAInstanceInput = {
1536
1804
  };
1537
1805
  export type AiAgentSummaryFragment = Pick<AiAgentSummary, 'agentId' | 'name' | 'liveVersion' | 'channels' | 'updatedAt' | 'queuedApprovals' | 'status'>;
1538
1806
  export type AiAgentVersionFragment = Pick<AiAgentVersion, 'agentId' | 'version' | 'status' | 'createdAt'>;
1539
- export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels' | 'typingIndicator'> & {
1807
+ export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowledgeBaseIds' | 'knowledgeFallback' | 'toolIds' | 'channels'> & {
1540
1808
  identity: Pick<AiAgentIdentity, 'displayName' | 'role' | 'tone' | 'toneNotes' | 'openingMessage' | 'outOfScopeBehaviour'>;
1541
1809
  budget: Pick<AiAgentBudget, 'maxSteps' | 'maxToolCalls' | 'maxTokens' | 'maxCostMicroUsd' | 'maxPeriodCostMicroUsd' | 'onExceeded'>;
1542
1810
  handoff?: Maybe<Pick<AiAgentHandoff, 'transition' | 'target'>>;
@@ -1613,12 +1881,12 @@ export type RemoveAiAgentMutationVariables = Exact<{
1613
1881
  export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
1614
1882
  export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
1615
1883
  export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'status' | 'updatedAt'>;
1616
- export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'approval'> & {
1884
+ export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'customerScope' | 'returns' | 'approval'> & {
1617
1885
  parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
1618
1886
  });
1619
- export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
1887
+ export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt'> & {
1620
1888
  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
1621
- toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
1889
+ toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'connection' | 'errorClass'>>;
1622
1890
  });
1623
1891
  export type AiAgentScenarioFragment = Pick<AiAgentScenario, 'scenarioId' | 'description' | 'customerId' | 'turns' | 'expectations'>;
1624
1892
  export type ListAiAgentUseCasesQueryVariables = Exact<{
@@ -1811,12 +2079,10 @@ export type SaveAiAgentScenarioMutation = {
1811
2079
  export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'agentId' | 'version' | 'status' | 'requestedAt' | 'startedAt' | 'finishedAt' | 'totalRuns' | 'completedRuns' | 'error'> & {
1812
2080
  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
1813
2081
  result?: Maybe<(Pick<AiAgentCheckResult, 'safeToPublish'> & {
1814
- authoring?: Maybe<Pick<AiAgentCheckAuthoring, 'useCases' | 'procedures' | 'updatedAt'>>;
1815
2082
  reports: Array<(Pick<AiAgentScenarioReport, 'scenarioId' | 'runs' | 'cut' | 'measured' | 'passed' | 'rate'> & {
1816
2083
  handoffReasons: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1817
2084
  turns: Array<(Pick<AiAgentScenarioTurn, 'turn' | 'runs' | 'answered' | 'grounded' | 'blocked' | 'identificationRequired'> & {
1818
2085
  toolNames: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1819
- rejectedCalls?: Maybe<Array<Pick<AiAgentRejectedCall, 'toolName' | 'reason' | 'count'>>>;
1820
2086
  blockCategories: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1821
2087
  })>;
1822
2088
  })>;
@@ -1843,6 +2109,7 @@ export type AiAgentCheckLimitsQuery = {
1843
2109
  aiAgentCheckLimits: Pick<AiAgentCheckLimits, 'minRunsPerScenario' | 'maxRunsPerScenario' | 'maxSuiteRuns' | 'scenarioCount'>;
1844
2110
  };
1845
2111
  export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
2112
+ conversationsByClassification: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1846
2113
  classificationBreakdown: Array<Pick<AiAgentClassificationCount, 'state' | 'subcategory' | 'technicalFailure' | 'count'>>;
1847
2114
  classificationDefinitionVersions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1848
2115
  sentimentAtStart: Array<Pick<AiAgentSentimentCount, 'key' | 'count'>>;
@@ -1857,7 +2124,6 @@ export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'fr
1857
2124
  };
1858
2125
  handoffsByReason: Array<Pick<AiAgentHandoffReasonCount, 'key' | 'count'>>;
1859
2126
  turnsByModel: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1860
- turnsByModelAndReasoningEffort: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1861
2127
  topTopics: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1862
2128
  topUnansweredQuestions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1863
2129
  blocksByCategory: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
@@ -1982,22 +2248,22 @@ export type RemoveQnAInstanceMutation = {
1982
2248
  };
1983
2249
  export declare const AiAgentSummaryFragmentDoc = "\n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
1984
2250
  export declare const AiAgentVersionFragmentDoc = "\n fragment aiAgentVersion on AiAgentVersion {\n agentId\n version\n status\n createdAt\n}\n ";
1985
- export declare const AiAgentSpecFragmentDoc = "\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n typingIndicator\n}\n ";
2251
+ export declare const AiAgentSpecFragmentDoc = "\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n}\n ";
1986
2252
  export declare const AiAgentToolExclusionFragmentDoc = "\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
1987
2253
  export declare const AiAgentVersionWithSpecFragmentDoc = "\n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n ";
1988
2254
  export declare const AiAgentListingMetricsFragmentDoc = "\n fragment aiAgentListingMetrics on AiAgentMetrics {\n agentId\n conversations\n conversationsResolved\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n costMicroUsd\n}\n ";
1989
2255
  export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n agentId\n conversations\n conversationsResolved\n conversationsHandoffRequested\n resolutionRate\n costMicroUsd\n}\n ";
1990
2256
  export declare const AiAgentUseCaseFragmentDoc = "\n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
1991
2257
  export declare const AiAgentProcedureFragmentDoc = "\n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
1992
- export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
1993
- export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n ";
2258
+ export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2259
+ export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n ";
1994
2260
  export declare const AiAgentScenarioFragmentDoc = "\n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
1995
2261
  export declare const AiAgentDashboardIndicatorFragmentDoc = "\n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n ";
1996
2262
  export declare const AiAgentDashboardSentimentFragmentDoc = "\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n ";
1997
2263
  export declare const AiAgentDashboardContactReasonFragmentDoc = "\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
1998
2264
  export declare const AiAgentApprovalFragmentDoc = "\n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
1999
- export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2000
- export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2265
+ export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2266
+ export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2001
2267
  export declare const NlpInstanceFragmentDoc = "\n fragment nlpInstance on NlpInstance {\n id\n name\n drn\n options {\n transition\n samples\n }\n createdAt\n updatedAt\n}\n ";
2002
2268
  export declare const QnaFragmentFragmentDoc = "\n fragment qnaFragment on QnAInstance {\n id\n name\n drn\n credentialsId\n tryToReplyOnTransition\n createdAt\n updatedAt\n}\n ";
2003
2269
  export declare const ListAiAgentsDocument = "\n query listAiAgents {\n listAiAgents {\n ...aiAgentSummary\n }\n}\n \n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
@@ -2012,9 +2278,9 @@ export declare const RemoveAiAgentVersionDocument = "\n mutation removeAiAgen
2012
2278
  export declare const RemoveAiAgentDocument = "\n mutation removeAiAgent($input: AiAgentRefInput!) {\n removeAiAgent(input: $input)\n}\n ";
2013
2279
  export declare const ListAiAgentUseCasesDocument = "\n query listAiAgentUseCases($agentId: ID!) {\n listAiAgentUseCases(agentId: $agentId) {\n ...aiAgentUseCase\n }\n}\n \n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
2014
2280
  export declare const ListAiAgentProceduresDocument = "\n query listAiAgentProcedures($agentId: ID!) {\n listAiAgentProcedures(agentId: $agentId) {\n ...aiAgentProcedure\n }\n}\n \n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
2015
- export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2281
+ export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2016
2282
  export declare const AiAgentUseCaseOverlapDocument = "\n query aiAgentUseCaseOverlap($agentId: ID!) {\n aiAgentUseCaseOverlap(agentId: $agentId) {\n threshold\n pairs {\n left\n right\n score\n }\n }\n}\n ";
2017
- export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2283
+ export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2018
2284
  export declare const ListAiAgentScenariosDocument = "\n query listAiAgentScenarios($agentId: ID!) {\n listAiAgentScenarios(agentId: $agentId) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2019
2285
  export declare const ReindexAiAgentDashboardDocument = "\n mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n reindexAiAgentDashboard(input: $input)\n}\n ";
2020
2286
  export declare const SetAiAgentRetentionPolicyDocument = "\n mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n setAiAgentRetentionPolicy(input: $input) {\n days {\n transcript\n session_state\n long_term_memory\n }\n masksPersonalData\n }\n}\n ";
@@ -2030,15 +2296,15 @@ export declare const RemoveAiAgentProcedureDocument = "\n mutation removeAiAg
2030
2296
  export declare const RememberAiAgentSessionFactsDocument = "\n mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n rememberAiAgentSessionFacts(input: $input)\n}\n ";
2031
2297
  export declare const ListAiAgentApprovalsDocument = "\n query listAiAgentApprovals($agentId: ID!, $status: String) {\n listAiAgentApprovals(agentId: $agentId, status: $status) {\n ...aiAgentApproval\n }\n}\n \n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
2032
2298
  export declare const ResolveAiAgentApprovalDocument = "\n mutation resolveAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n resolveAiAgentApproval(input: $input)\n}\n ";
2033
- export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2299
+ export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2034
2300
  export declare const UnregisterAiAgentToolDocument = "\n mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n unregisterAiAgentTool(input: $input)\n}\n ";
2035
2301
  export declare const RemoveAiAgentScenarioDocument = "\n mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n removeAiAgentScenario(input: $input)\n}\n ";
2036
2302
  export declare const SaveAiAgentScenarioDocument = "\n mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n saveAiAgentScenario(input: $input) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2037
- export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2038
- export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2303
+ export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2304
+ export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2039
2305
  export declare const AiAgentCheckLimitsDocument = "\n query aiAgentCheckLimits($agentId: ID!) {\n aiAgentCheckLimits(agentId: $agentId) {\n minRunsPerScenario\n maxRunsPerScenario\n maxSuiteRuns\n scenarioCount\n }\n}\n ";
2040
- export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2041
- export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n typingIndicator\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2306
+ export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2307
+ export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2042
2308
  export declare const AiAgentRoutingPreviewDocument = "\n query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n aiAgentRoutingPreview(input: $input) {\n high\n medium\n examples {\n message\n useCaseId\n score\n confidence\n }\n }\n}\n ";
2043
2309
  export declare const AiAgentKnowledgeBasesDocument = "\n query aiAgentKnowledgeBases {\n aiAgentKnowledgeBases {\n id\n title\n isPublic\n }\n}\n ";
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2310
  export declare const ExtractImageMetadataDocument = "\n mutation extractImageMetadata($input: ExtractImageMetadataInput!) {\n extractImageMetadata(input: $input) {\n success\n model\n extractedMetadata\n tokenUsage {\n prompt\n completion\n total\n }\n }\n}\n ";