@droz-js/sdk 0.25.18 → 0.25.20

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/src/sdks/ai.d.ts CHANGED
@@ -138,12 +138,9 @@ export type AiAgentApproval = {
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  customerId?: Maybe<Scalars['String']['output']>;
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  decidedAt?: Maybe<Scalars['Number']['output']>;
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  decidedBy?: Maybe<Scalars['String']['output']>;
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- /** Epoch ms. Depois disso a pendencia nao pode mais ser decidida. */
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  expiresAt: Scalars['Number']['output'];
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- /** Epoch ms. Junto de `sessionId`, identifica a pendencia em `resolveAiAgentApproval`. */
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  requestedAt: Scalars['Number']['output'];
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  sessionId: Scalars['ID']['output'];
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- /** `pending`, `approved`, `rejected` ou `expired`. */
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  status: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  toolName: Scalars['String']['output'];
@@ -153,19 +150,9 @@ export type AiAgentAuthoringRefInput = {
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  id: Scalars['ID']['input'];
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  };
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  export type AiAgentBudget = {
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- /**
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- * Teto de gasto da conversa em micro-dolar (1e-6 USD). So vale para chamada com preco conhecido:
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- * modelo fora da tabela de preco produz custo desconhecido, nunca zero. Combine com `maxTokens`,
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- * que sempre vale.
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- */
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  maxCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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- /**
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- * Teto de gasto do agente no periodo (mes calendario UTC), em micro-dolar. Ausente = sem teto de
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- * periodo. Independe de `maxCostMicroUsd`, que vale por conversa.
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- */
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  maxPeriodCostMicroUsd?: Maybe<Scalars['Int']['output']>;
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  maxSteps: Scalars['Int']['output'];
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- /** Teto de token da conversa inteira. Ausente = sem teto de token. */
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  maxTokens?: Maybe<Scalars['Int']['output']>;
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  maxToolCalls: Scalars['Int']['output'];
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  onExceeded: BudgetExceededAction;
@@ -205,9 +192,7 @@ export type AiAgentCheckAuthoring = {
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  useCases: Scalars['Int']['output'];
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  };
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  export type AiAgentCheckLimits = {
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- /** Já dividido pelos cenários deste agente: é o maior valor que a suíte dele sustenta. */
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  maxRunsPerScenario: Scalars['Int']['output'];
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- /** Teto do total, cenários × execuções. */
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  maxSuiteRuns: Scalars['Int']['output'];
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  minRunsPerScenario: Scalars['Int']['output'];
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  scenarioCount: Scalars['Int']['output'];
@@ -216,25 +201,19 @@ export type AiAgentCheckResult = {
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  authoring?: Maybe<AiAgentCheckAuthoring>;
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  regressions: Array<AiAgentRegression>;
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  reports: Array<AiAgentScenarioReport>;
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- /** Falso quando um cenário piorou além da tolerância em relação à versão live. */
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  safeToPublish: Scalars['Boolean']['output'];
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  };
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  export type AiAgentCheckRun = {
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  agentId: Scalars['ID']['output'];
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- /** Execuções já terminadas. Avança durante a suíte, não só no fim. */
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  completedRuns: Scalars['Int']['output'];
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- /** Presente só quando a execução falhou. */
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  error?: Maybe<Scalars['String']['output']>;
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- /** Ferramentas vinculadas que a versão avaliada não oferece ao modelo, pelo catálogo atual. Nulo quando a versão foi removida. */
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  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
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  finishedAt?: Maybe<Scalars['Number']['output']>;
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  requestedAt: Scalars['Number']['output'];
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- /** Presente só quando a execução terminou bem. */
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  result?: Maybe<AiAgentCheckResult>;
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  runId: Scalars['ID']['output'];
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  startedAt?: Maybe<Scalars['Number']['output']>;
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  status: AiAgentCheckRunStatus;
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- /** Execuções que a suíte terá ao todo, definido no momento do pedido. */
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  totalRuns: Scalars['Int']['output'];
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  version: Scalars['Int']['output'];
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  };
@@ -253,13 +232,10 @@ export type AiAgentClassificationCount = {
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  export type AiAgentCompetingPair = {
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  left: Scalars['ID']['output'];
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  right: Scalars['ID']['output'];
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- /** Similaridade entre as duas descricoes, de 0 a 1. */
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  score: Scalars['Number']['output'];
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  };
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  export type AiAgentContactReason = {
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- /** Nome do caso de uso publicado, item do `can` ou `Outro`. Analise anterior a versao 2 pode trazer `Fora do escopo`. */
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  name: Scalars['String']['output'];
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- /** Mascarado quando a politica de retencao pede. */
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  other?: Maybe<Scalars['String']['output']>;
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  source: AiAgentContactReasonSource;
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  tag?: Maybe<Scalars['String']['output']>;
@@ -278,14 +254,12 @@ export type AiAgentConversationAction = {
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  at: Scalars['Number']['output'];
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  name: Scalars['String']['output'];
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  ok: Scalars['Boolean']['output'];
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- /** Campos que a ferramenta declarou devolver; mascarado quando a politica de retencao pede. */
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  result: Scalars['String']['output'];
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  toolId: Scalars['ID']['output'];
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  };
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  export type AiAgentConversationAnalysis = {
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  agentClarity?: Maybe<Scalars['Int']['output']>;
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  agentScore?: Maybe<Scalars['Int']['output']>;
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- /** `excelente` a partir de 85, `bom` de 60, `regular` de 40. */
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  agentScoreBand?: Maybe<AiAgentScoreBand>;
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  analysisVersion: Scalars['Int']['output'];
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  analyzedAt: Scalars['Number']['output'];
@@ -295,21 +269,17 @@ export type AiAgentConversationAnalysis = {
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  contactReasonSource?: Maybe<AiAgentContactReasonSource>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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  costMicroUsd?: Maybe<Scalars['Number']['output']>;
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- /** De 0 a 100; 100 e o cliente nao ter precisado se esforcar. */
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  customerEffortScore?: Maybe<Scalars['Int']['output']>;
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- /** Estimativa do modelo, de 1 a 5; nao e a pesquisa respondida pelo cliente. */
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  estimatedSatisfaction?: Maybe<Scalars['Int']['output']>;
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  failed?: Maybe<Scalars['Boolean']['output']>;
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  failureReason?: Maybe<AiAgentAnalysisFailureReason>;
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  humanRequests?: Maybe<Scalars['Int']['output']>;
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- /** Mascaradas quando a politica de retencao pede. */
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  knowledgeGaps: Array<Scalars['String']['output']>;
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  model?: Maybe<Scalars['String']['output']>;
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  repeatedInformation?: Maybe<Scalars['Boolean']['output']>;
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  riskAlerts: Array<AiAgentRiskAlert>;
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  sentimentEnd?: Maybe<AiAgentSentiment>;
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  sentimentStart?: Maybe<AiAgentSentiment>;
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- /** Mascarado quando a politica de retencao pede. */
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  summary?: Maybe<Scalars['String']['output']>;
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  };
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  export declare enum AiAgentConversationClass {
@@ -318,7 +288,6 @@ export declare enum AiAgentConversationClass {
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  Unresolved = "UNRESOLVED"
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  }
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  export type AiAgentConversationClassification = {
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- /** Ausente enquanto a conversa esta em andamento. */
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  classification?: Maybe<AiAgentConversationClass>;
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  consumesAllowance: Scalars['Boolean']['output'];
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  definitionVersion: Scalars['String']['output'];
@@ -346,7 +315,6 @@ export type AiAgentConversationMetrics = {
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  channelType?: Maybe<AiAgentChannelType>;
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  contactReason?: Maybe<Scalars['String']['output']>;
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  contactReasonTag?: Maybe<Scalars['String']['output']>;
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- /** Ausente quando a sessão não tem conversa registrada: a linha cobre a sessão inteira. */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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  costMicroUsd: Scalars['Number']['output'];
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  durationMs: Scalars['Number']['output'];
@@ -384,49 +352,33 @@ export type AiAgentConversationMetricsInput = {
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  useCaseId?: InputMaybe<Array<Scalars['ID']['input']>>;
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  };
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  export type AiAgentConversationMetricsPage = {
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- /** Intervalo de `lastTurnAt` do conjunto filtrado pelos outros filtros, sem `dateFrom` e `dateTo`. Ausente quando o conjunto é vazio. */
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  dateRange?: Maybe<AiAgentConversationDateRange>;
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- /** Cada faceta conta sobre o conjunto filtrado pelos outros filtros, sem o seu próprio. */
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  facets: Array<AiAgentConversationFacet>;
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- /** true quando há conversa com alerta de risco no conjunto filtrado pelos outros filtros, sem `hasRiskAlert`. Mesma base do facet `riskAlert`. */
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  hasRiskAlerts: Scalars['Boolean']['output'];
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  items: Array<AiAgentConversationMetrics>;
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  limit: Scalars['Number']['output'];
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  offset: Scalars['Number']['output'];
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  total: Scalars['Number']['output'];
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- /** true quando o teto de leitura foi atingido: a página cobre parte do período. */
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  truncated: Scalars['Boolean']['output'];
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  };
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  export type AiAgentConversationOutcome = {
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  actions: Array<AiAgentConversationAction>;
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  agentId: Scalars['ID']['output'];
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- /** Escrito pelo modelo ao transferir ou encerrar; nao substitui o que foi medido. */
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  agentSummary?: Maybe<Scalars['String']['output']>;
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  agentVersion: Scalars['String']['output'];
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- /** Ausente ate a conversa encerrada ser analisada. */
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  analysis?: Maybe<AiAgentConversationAnalysis>;
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  channelType?: Maybe<AiAgentChannelType>;
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  classification: AiAgentConversationClassification;
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- /** Fatos da sessao; chave e valor mascarados quando a politica de retencao pede. */
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  collectedData: Scalars['JSON']['output'];
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- /** false quando a retencao ja apagou a sessao. */
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  collectedDataAvailable: Scalars['Boolean']['output'];
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  contactReason?: Maybe<AiAgentContactReason>;
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- /**
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- * Presente quando a ficha foi pedida por conversa: turnos, classificação e resolução só dela. A análise é
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- * gravada por sessão e só vem na última conversa da sessão.
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- */
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  conversationId?: Maybe<Scalars['ID']['output']>;
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- /** Motivo da parada do ultimo turno, quando houve. */
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  haltReason?: Maybe<Scalars['String']['output']>;
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- /** Motivo do ultimo pedido de pessoa, com os mesmos valores de `handoffsByReason`. */
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  handoffReason?: Maybe<AiAgentHandoffReason>;
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  lastTurnAt: Scalars['Number']['output'];
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- /** O que o agente disse ao consumidor que vai acontecer. */
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  promisedNextStep?: Maybe<Scalars['String']['output']>;
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  resolution: Scalars['String']['output'];
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  resolutionDefinition: Scalars['String']['output'];
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- /** Fim da janela de reversão por recontato. Ausente quando a conversa não reverte. */
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  reversibleUntil?: Maybe<Scalars['Number']['output']>;
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  sessionId: Scalars['ID']['output'];
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  startedAt: Scalars['Number']['output'];
@@ -488,10 +440,8 @@ export declare enum AiAgentConversationSubcategory {
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  }
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  export type AiAgentDashboard = {
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  abandonment: AiAgentDashboardIndicator;
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- /** Absent when no dispatch was sent in the window. Absent is not zero. */
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  activeDispatches?: Maybe<AiAgentDashboardActiveDispatches>;
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  agentId: Scalars['ID']['output'];
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- /** Absent when no conversation was analyzed in the window. Absent is not zero. */
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  analysesTruncated: Scalars['Boolean']['output'];
@@ -503,7 +453,6 @@ export type AiAgentDashboard = {
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  conversationsProvisional: Scalars['Number']['output'];
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  handoffNeed: AiAgentDashboardIndicator;
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  handoffProcedure: AiAgentDashboardIndicator;
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- /** Do agente, não da janela. Vira true na primeira conversa aberta pela resposta a um disparo ativo. */
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  hasActiveDispatches: Scalars['Boolean']['output'];
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  knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
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  previousWindow: AiAgentDashboardWindow;
@@ -514,18 +463,15 @@ export type AiAgentDashboard = {
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  sentimentAtStart: Array<AiAgentDashboardSentiment>;
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  series: Array<AiAgentDashboardSeriesPoint>;
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  timezone: Scalars['String']['output'];
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- /** true when the numbers cover part of the period: the read cap was reached in any window, or the search index does not cover the whole window. */
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  truncated: Scalars['Boolean']['output'];
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  unresolved: AiAgentDashboardIndicator;
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  window: AiAgentDashboardWindow;
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  };
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- /** `answered` and `unanswered` are the share of the dispatches whose window is closed, one decimal. Absent while none is closed. */
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  export type AiAgentDashboardActiveDispatches = {
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  answered: AiAgentDashboardIndicator;
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  sent: AiAgentDashboardIndicator;
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  unanswered: AiAgentDashboardIndicator;
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  };
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- /** Sorted by count, highest first. */
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  export type AiAgentDashboardContactReason = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
@@ -536,7 +482,6 @@ export type AiAgentDashboardContactReasons = {
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  all: Array<AiAgentDashboardContactReason>;
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  handoff: Array<AiAgentDashboardContactReason>;
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  };
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- /** `value` is absent when the window has no data. */
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  export type AiAgentDashboardIndicator = {
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  polarity: AiAgentMetricPolarity;
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  value?: Maybe<Scalars['Float']['output']>;
@@ -549,20 +494,17 @@ export type AiAgentDashboardInput = {
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  timezone: Scalars['String']['input'];
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  to: Scalars['Number']['input'];
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  };
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- /** Counted once per conversation. `level` is over the conversations that consulted the knowledge base. */
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  export type AiAgentDashboardKnowledgeGap = {
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  count: Scalars['Number']['output'];
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  key: Scalars['String']['output'];
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  level: AiAgentFrequencyLevel;
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  };
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- /** The procedure of the use case assigned to each conversation. `level` is over all conversations of the window. */
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  export type AiAgentDashboardProcedure = {
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  count: Scalars['Number']['output'];
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  key: Scalars['ID']['output'];
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  level: AiAgentFrequencyLevel;
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  name: Scalars['String']['output'];
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  };
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- /** `percent` is the share of the band in the window total, with one decimal. Absent when the total is zero. */
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  export type AiAgentDashboardScoreBand = {
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  band: AiAgentScoreBand;
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  count: Scalars['Number']['output'];
@@ -577,7 +519,6 @@ export type AiAgentDashboardSentiment = {
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  sentiment: AiAgentSentiment;
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  variation: AiAgentVariation;
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  };
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- /** `date` and `endDate` are local dates (YYYY-MM-DD) of the first and last day of the bucket, inside the window. */
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  export type AiAgentDashboardSeriesPoint = {
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  conversations: Scalars['Number']['output'];
@@ -600,22 +541,12 @@ export declare enum AiAgentExecutionAutonomy {
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  Autonomous = "autonomous",
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  NeedsApproval = "needsApproval"
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  }
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- /** Selo de frequência de um item das listas do dashboard: Muito frequente, Frequente ou Pouco frequente. */
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  export declare enum AiAgentFrequencyLevel {
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  Frequent = "FREQUENT",
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  Rare = "RARE",
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  VeryFrequent = "VERY_FREQUENT"
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  }
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- /**
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- * Como este agente passa o atendimento para uma pessoa.
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- *
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- * A transicao vive no fluxo do tenant — e a state machine dele que sabe qual estado atende gente —,
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- * por isso e configuracao e nao constante da plataforma. Ausente significa que o agente nao passa
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- * para ninguem: ele diz que o caso precisa de uma pessoa e usa o comportamento fora de escopo do
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- * autor para dizer onde procura-la, em vez de prometer transferencia que nao acontece.
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- */
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  export type AiAgentHandoff = {
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- /** `human` ou `flow`. Ausente = nao declarado: a metrica conta a parte, sem supor destino. */
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  target?: Maybe<Scalars['String']['output']>;
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  transition: Scalars['String']['output'];
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  };
@@ -675,96 +606,51 @@ export declare enum AiAgentMetricPolarity {
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  Neutral = "NEUTRAL"
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  }
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  export type AiAgentMetrics = {
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  abandonmentRate?: Maybe<Scalars['Number']['output']>;
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  agentClarityAvg?: Maybe<Scalars['Float']['output']>;
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  agentId: Scalars['ID']['output'];
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  agentScoreAvg?: Maybe<Scalars['Float']['output']>;
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  agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
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  agentScoreBands: Array<AiAgentScoreBandCount>;
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- /** true quando os numeros de analise cobrem so parte do periodo. */
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  analysesTruncated: Scalars['Boolean']['output'];
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  analysisCostMicroUsd: Scalars['Number']['output'];
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  analyzedConversations: Scalars['Number']['output'];
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  answeredTurns: Scalars['Number']['output'];
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- /**
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- * Turnos que responderam mesmo com uma conexao falha no meio. E a superficie de risco do guardrail de
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- * §4.7 — nao prova resposta inventada, mas e onde ela poderia acontecer.
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- */
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  answeredWithFailedConnectionTurns: Scalars['Number']['output'];
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  avgLlmLatencyMs: Scalars['Number']['output'];
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  avgTurnDurationMs: Scalars['Number']['output'];
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- /** Turnos cuja resposta foi bloqueada na validacao antes do envio. */
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  blockedTurns: Scalars['Number']['output'];
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  blocksByCategory: Array<AiAgentMetricsCount>;
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  budgetExceededTurns: Scalars['Number']['output'];
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- /**
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- * Entrada servida pelo cache do proprio provedor: quanto do contexto nao foi pago a preco cheio.
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- * Provedor que nao reporta cache vale zero.
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- */
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  cachedInputTokens: Scalars['Number']['output'];
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- /** Turnos respondidos pelo cache, sem chamada ao modelo. E o ganho da otimizacao de §4.9. */
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  cachedTurns: Scalars['Number']['output'];
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  classificationBreakdown: Array<AiAgentClassificationCount>;
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- /** Versão da definição que classificou as conversas da janela. Mais de uma vem separada por vírgula, da mais nova para a mais antiga. */
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  classificationDefinitionVersion: Scalars['String']['output'];
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  classificationDefinitionVersions: Array<AiAgentMetricsCount>;
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  contactReasons: AiAgentContactReasons;
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- /** Conversas com turno na janela. Uma sessão pode ter mais de uma conversa. */
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  conversations: Scalars['Number']['output'];
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  conversationsAwaitingClassification: Scalars['Number']['output'];
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  conversationsEligible: Scalars['Number']['output'];
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- /**
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- * Conversas em que algum turno **pediu** uma pessoa. Pedido, nao confirmacao: o disparo da transicao
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- * e best-effort, entao nem toda solicitacao virou transferencia de fato.
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- */
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  conversationsHandoffRequested: Scalars['Number']['output'];
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- /**
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- * Nem uma nem outra: parou por prazo, por repeticao, ou ainda esta acontecendo. Existe para nao
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- * inflar a resolucao — contar "nao transferiu" como "resolveu" transformaria conversa abandonada
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- * em sucesso.
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- */
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  conversationsInconclusive: Scalars['Number']['output'];
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  conversationsProvisional: Scalars['Number']['output'];
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- /** Conversas resolvidas sob a regra declarada em `resolutionDefinition`. */
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  conversationsResolved: Scalars['Number']['output'];
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  conversationsResolvedByDefinition: Scalars['Number']['output'];
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- /** Gasto da janela em micro-dolar (1e-6 USD), inteiro. */
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  costMicroUsd: Scalars['Number']['output'];
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- /**
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- * Gasto da janela dividido pelas conversas resolvidas, em micro-dolar. **Ausente** quando nenhuma
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- * conversa resolveu no periodo — dividir por zero nao vira zero.
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- */
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  costMicroUsdPerResolvedConversation?: Maybe<Scalars['Number']['output']>;
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  customerEffortScoreAvg?: Maybe<Scalars['Float']['output']>;
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- /**
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- * Escalonou, mas a transicao nao tem destino declarado. Fica a parte de proposito: somar a um dos
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- * dois lados seria supor para onde o fluxo do tenant leva.
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- */
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  escalatedTargetUndeclared: Scalars['Number']['output'];
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- /** Escalonamentos cujo destino o autor declarou como fluxo. */
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  escalatedToFlow: Scalars['Number']['output'];
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- /** Escalonamentos cujo destino o autor declarou como pessoa. */
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  escalatedToHuman: Scalars['Number']['output'];
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  estimatedSatisfactionAvg?: Maybe<Scalars['Float']['output']>;
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  failedAnalyses: Scalars['Number']['output'];
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  from: Scalars['Number']['output'];
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  haltReasons: Array<AiAgentMetricsCount>;
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  haltedTurns: Scalars['Number']['output'];
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
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- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
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  handoffProcedureRate?: Maybe<Scalars['Number']['output']>;
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- /**
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- * Por que a pessoa foi pedida. Declarado pelo agente: `customer_request`, `out_of_scope`,
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- * `knowledge_gap`, `policy_requires_human`, `cannot_resolve`, `tool_failure`; `undeclared` quando ele
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- * transferiu sem declarar. Da plataforma: `tool_failure`, `provider_unavailable`, `budget_exceeded`,
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- * `period_budget_exceeded` e `unresolved` quando o agente parou sem concluir.
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- */
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  handoffsByReason: Array<AiAgentHandoffReasonCount>;
765
- /** Turnos que terminaram pedindo uma pessoa (pedido, nao transferencia). */
766
653
  humanRequestedTurns: Scalars['Number']['output'];
767
- /** Turnos que precisaram de cliente identificado e nao tinham um — a medida do atrito de identificacao. */
768
654
  identificationRequiredTurns: Scalars['Number']['output'];
769
655
  inputTokens: Scalars['Number']['output'];
770
656
  knowledgeEmpty: Scalars['Number']['output'];
@@ -774,50 +660,29 @@ export type AiAgentMetrics = {
774
660
  llmCalls: Scalars['Number']['output'];
775
661
  outputTokens: Scalars['Number']['output'];
776
662
  p95TurnDurationMs: Scalars['Number']['output'];
777
- /** A regra aplicada para contar resolucao, junto do numero, para ele nao ser lido como cada um quiser. */
778
663
  resolutionDefinition: Scalars['String']['output'];
779
- /**
780
- * Sessões resolvidas pela regra v2 sobre o total de sessões, em pontos percentuais. **Ausente** quando não
781
- * houve sessão na janela: sem dado e zero por cento não são a mesma coisa.
782
- * @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa.
783
- */
664
+ /** @deprecated Regra v2, por sessão. Use resolvedRate, por conversa e pela classificação da conversa. */
784
665
  resolutionRate?: Maybe<Scalars['Number']['output']>;
785
- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
786
666
  resolvedRate?: Maybe<Scalars['Number']['output']>;
787
667
  riskAlerts: Array<AiAgentRiskAlertCount>;
788
668
  sentimentAtEnd: Array<AiAgentSentimentCount>;
789
669
  sentimentAtStart: Array<AiAgentSentimentCount>;
790
670
  to: Scalars['Number']['output'];
791
671
  toolCalls: Scalars['Number']['output'];
792
- /** Chamadas de ferramenta que falharam. */
793
672
  toolCallsFailed: Scalars['Number']['output'];
794
- /** Falhas por classe, com os valores de `AiAgentTracedToolCall.errorClass`. */
795
673
  toolErrorsByClass: Array<AiAgentMetricsCount>;
796
- /** Falhas por conexao externa, identificada pelo host — responde "qual integracao esta caindo". */
797
674
  toolErrorsByConnection: Array<AiAgentMetricsCount>;
798
675
  topKnowledgeGaps: Array<AiAgentMetricsCount>;
799
- /** Assuntos mais frequentes da janela, escolhidos no conjunto fechado do `can` de cada agente. */
800
676
  topTopics: Array<AiAgentMetricsCount>;
801
- /** As perguntas mais frequentes sem resposta, agrupadas por texto normalizado. */
802
677
  topUnansweredQuestions: Array<AiAgentMetricsCount>;
803
678
  totalTokens: Scalars['Number']['output'];
804
- /** true quando o teto de leitura foi atingido: os numeros cobrem parte do periodo. */
805
679
  truncated: Scalars['Boolean']['output'];
806
680
  turns: Scalars['Number']['output'];
807
681
  turnsByModel: Array<AiAgentMetricsCount>;
808
- /**
809
- * A regra aplicada para contar turno sem resposta, junto do numero, para ele nao ser lido como cada
810
- * um quiser. Deterministica: qualidade da resposta nao e medivel aqui.
811
- */
682
+ turnsByModelAndReasoningEffort: Array<AiAgentMetricsCount>;
812
683
  unansweredDefinition: Scalars['String']['output'];
813
- /** Turnos sem resposta satisfatoria sob a regra declarada em `unansweredDefinition`. */
814
684
  unansweredTurns: Scalars['Number']['output'];
815
- /**
816
- * Turnos com ao menos uma chamada ao modelo sem preco conhecido. Com isto > 0, `costMicroUsd` e
817
- * **piso**, nao total — nao decidir preco sem olhar este numero.
818
- */
819
685
  unpricedTurns: Scalars['Number']['output'];
820
- /** Pontos percentuais inteiros sobre `conversationsEligible`; ausente sem conversa elegível. */
821
686
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
822
687
  };
823
688
  export declare enum AiAgentMetricsBucket {
@@ -836,10 +701,8 @@ export type AiAgentMetricsInput = {
836
701
  };
837
702
  export type AiAgentMetricsSeries = {
838
703
  points: Array<AiAgentMetricsSeriesPoint>;
839
- /** true quando o teto de leitura foi atingido: a série cobre parte do período. */
840
704
  truncated: Scalars['Boolean']['output'];
841
705
  };
842
- /** IANA name of the viewer time zone, e.g. America/Sao_Paulo. A week starts on Monday. */
843
706
  export type AiAgentMetricsSeriesInput = {
844
707
  agentId: Scalars['ID']['input'];
845
708
  bucket: AiAgentMetricsBucket;
@@ -856,13 +719,11 @@ export type AiAgentMetricsSeriesPoint = {
856
719
  conversationsHandoffNeed: Scalars['Number']['output'];
857
720
  conversationsResolved: Scalars['Number']['output'];
858
721
  conversationsUnresolved: Scalars['Number']['output'];
859
- /** Local date (YYYY-MM-DD) of the first day of the bucket. */
860
722
  date: Scalars['String']['output'];
861
723
  handoffNeedRate?: Maybe<Scalars['Number']['output']>;
862
724
  resolvedRate?: Maybe<Scalars['Number']['output']>;
863
725
  unresolvedRate?: Maybe<Scalars['Number']['output']>;
864
726
  };
865
- /** A mesma janela, sem agente: a listagem quer todos de uma vez. */
866
727
  export type AiAgentMetricsWindowInput = {
867
728
  channel?: InputMaybe<Scalars['String']['input']>;
868
729
  from: Scalars['Number']['input'];
@@ -876,13 +737,11 @@ export type AiAgentProcedure = {
876
737
  endsConversationAfterInforming: Scalars['Boolean']['output'];
877
738
  executionAutonomy: AiAgentExecutionAutonomy;
878
739
  expiredReplyTemplate?: Maybe<Scalars['String']['output']>;
879
- /** As etapas como o autor instruiria uma pessoa. O texto e a fonte da verdade (§6.2). */
880
740
  guidanceSteps: Array<Scalars['String']['output']>;
881
741
  id: Scalars['ID']['output'];
882
742
  name: Scalars['String']['output'];
883
743
  replyEmailSubject?: Maybe<Scalars['String']['output']>;
884
744
  status: Scalars['String']['output'];
885
- /** Ferramentas que as etapas usam. Declaradas: e o que da para validar sem interpretar o texto. */
886
745
  toolIds: Array<Scalars['ID']['output']>;
887
746
  updatedAt: Scalars['Number']['output'];
888
747
  };
@@ -894,6 +753,11 @@ export type AiAgentRegression = {
894
753
  before: Scalars['Float']['output'];
895
754
  scenarioId: Scalars['ID']['output'];
896
755
  };
756
+ export type AiAgentRejectedCall = {
757
+ count: Scalars['Int']['output'];
758
+ reason: Scalars['String']['output'];
759
+ toolName: Scalars['String']['output'];
760
+ };
897
761
  export type AiAgentRetentionDays = {
898
762
  long_term_memory: Scalars['Int']['output'];
899
763
  session_state: Scalars['Int']['output'];
@@ -923,72 +787,47 @@ export type AiAgentRiskAlertCount = {
923
787
  key: AiAgentRiskAlert;
924
788
  };
925
789
  export type AiAgentRoutedExample = {
926
- /** `high`, `medium` ou `low`. */
927
790
  confidence: Scalars['String']['output'];
928
791
  message: Scalars['String']['output'];
929
792
  score: Scalars['Number']['output'];
930
- /** Ausente quando nenhum caso de uso reconheceu a mensagem. */
931
793
  useCaseId?: Maybe<Scalars['ID']['output']>;
932
794
  };
933
795
  export type AiAgentRoutingPreview = {
934
796
  examples: Array<AiAgentRoutedExample>;
935
- /** Limiar de confianca alta. */
936
797
  high: Scalars['Number']['output'];
937
- /** Limiar de confianca media; abaixo dele a previa nao aponta caso de uso. */
938
798
  medium: Scalars['Number']['output'];
939
799
  };
940
800
  export type AiAgentRoutingPreviewInput = {
941
801
  agentId: Scalars['ID']['input'];
942
- /** Mensagens a testar. Vazio cai em `subject`; sem os dois, previa vazia e nao erro. */
943
802
  examples: Array<Scalars['String']['input']>;
944
- /** Descricao do assunto: as mensagens sao geradas a partir dela (§5.4). Ignorada se `examples` vier. */
945
803
  subject?: InputMaybe<Scalars['String']['input']>;
946
804
  };
947
805
  export type AiAgentScenario = {
948
- /** Quem é o cliente nesta conversa. Ausente roda como anônimo. */
949
806
  customerId?: Maybe<Scalars['ID']['output']>;
950
807
  description: Scalars['String']['output'];
951
808
  expectations: Array<Scalars['JSON']['output']>;
952
809
  scenarioId: Scalars['ID']['output'];
953
- /** O que o cliente diz, em ordem. */
954
810
  turns: Array<Scalars['String']['output']>;
955
811
  };
956
812
  export type AiAgentScenarioReport = {
957
- /** Execuções que o prazo interrompeu antes de poderem ser julgadas. */
958
813
  cut: Scalars['Int']['output'];
959
- /**
960
- * Por que a conversa foi para uma pessoa, contado entre as execuções julgadas. Os motivos declarados
961
- * pelo agente (`customer_request`, `out_of_scope`, `knowledge_gap`, `policy_requires_human`,
962
- * `cannot_resolve`) são entrega por decisão dele; `provider_unavailable` e `unresolved` são desistência.
963
- * A taxa sozinha não separa as duas.
964
- */
965
814
  handoffReasons: Array<AiAgentMetricsCount>;
966
- /** Execuções efetivamente julgadas. Zero significa que este cenário não produziu evidência. */
967
815
  measured: Scalars['Int']['output'];
968
816
  passed: Scalars['Int']['output'];
969
- /** Fração das execuções MEDIDAS em que todas as expectativas valeram, 0..1. Sem sentido com measured 0. */
970
817
  rate: Scalars['Float']['output'];
971
818
  runs: Scalars['Int']['output'];
972
819
  scenarioId: Scalars['ID']['output'];
973
- /** Um item por turno do cenário, na ordem, agregado entre as execuções. */
974
820
  turns: Array<AiAgentScenarioTurn>;
975
821
  };
976
822
  export type AiAgentScenarioTurn = {
977
- /** Execuções em que o agente respondeu neste turno. */
978
823
  answered: Scalars['Int']['output'];
979
- /** Categorias que bloquearam a resposta deste turno, e em quantas execuções. */
980
824
  blockCategories: Array<AiAgentMetricsCount>;
981
- /** Execuções em que a resposta deste turno foi bloqueada antes do envio. */
982
825
  blocked: Scalars['Int']['output'];
983
- /** Execuções em que a resposta deste turno se apoiou em conhecimento ou ferramenta. */
984
826
  grounded: Scalars['Int']['output'];
985
- /** Execuções em que uma ferramenta deste turno foi recusada por falta de cliente identificado. */
986
827
  identificationRequired: Scalars['Int']['output'];
987
- /** Execuções que chegaram a este turno. */
828
+ rejectedCalls?: Maybe<Array<AiAgentRejectedCall>>;
988
829
  runs: Scalars['Int']['output'];
989
- /** Ferramentas chamadas neste turno, e em quantas execuções. */
990
830
  toolNames: Array<AiAgentMetricsCount>;
991
- /** 1 para o primeiro turno do cenário. */
992
831
  turn: Scalars['Int']['output'];
993
832
  };
994
833
  export declare enum AiAgentScoreBand {
@@ -1018,22 +857,13 @@ export type AiAgentSpec = {
1018
857
  /** @deprecated Ignorado. O tipo da ferramenta sai do método do conector. O campo sai na próxima versão. */
1019
858
  allowWriteTools?: Maybe<Scalars['Boolean']['output']>;
1020
859
  budget: AiAgentBudget;
1021
- /** One natural-language permission per item. */
1022
860
  can: Array<Scalars['String']['output']>;
1023
- /** Restrictions. On conflict these win over `can`, without exception. */
1024
861
  cannot: Array<Scalars['String']['output']>;
1025
- /** Canais em que o agente atende. Ausente = ainda nao vinculado; declarado vazio e erro. */
1026
862
  channels?: Maybe<Array<Scalars['String']['output']>>;
1027
863
  conversationTiming?: Maybe<Array<AiAgentChannelTiming>>;
1028
864
  handoff?: Maybe<AiAgentHandoff>;
1029
865
  identity: AiAgentIdentity;
1030
- /**
1031
- * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1032
- * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1033
- * nao consulta nada.
1034
- */
1035
866
  knowledgeBaseIds: Array<Scalars['ID']['output']>;
1036
- /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
1037
867
  knowledgeFallback?: Maybe<Scalars['String']['output']>;
1038
868
  toolIds: Array<Scalars['ID']['output']>;
1039
869
  typingIndicator?: Maybe<Scalars['Boolean']['output']>;
@@ -1048,32 +878,18 @@ export type AiAgentSpecInput = {
1048
878
  conversationTiming?: InputMaybe<Array<AiAgentChannelTimingInput>>;
1049
879
  handoff?: InputMaybe<AiAgentHandoffInput>;
1050
880
  identity: AiAgentIdentityInput;
1051
- /**
1052
- * §4.8: bases do Droz Base vinculadas — ids de **space**, nao de credencial. A consulta e recortada
1053
- * por elas. Vazia, o agente sem nenhum vinculo consulta o acervo do tenant e o agente so-ferramenta
1054
- * nao consulta nada.
1055
- */
1056
881
  knowledgeBaseIds: Array<Scalars['ID']['input']>;
1057
- /** `inform_limitation` (default) ou `general_knowledge`; ausente vale o mais restritivo. */
1058
882
  knowledgeFallback?: InputMaybe<Scalars['String']['input']>;
1059
883
  toolIds: Array<Scalars['ID']['input']>;
1060
884
  typingIndicator?: InputMaybe<Scalars['Boolean']['input']>;
1061
885
  };
1062
886
  export type AiAgentSummary = {
1063
887
  agentId: Scalars['ID']['output'];
1064
- /** Canais da versao no ar; sem versao no ar, os da mais recente. Vazio quando nenhuma declarou canal. */
1065
888
  channels: Array<Scalars['String']['output']>;
1066
- /** Absent until a version is published. An agent with no live version answers nobody. */
1067
889
  liveVersion?: Maybe<Scalars['Int']['output']>;
1068
890
  name: Scalars['String']['output'];
1069
- /** Acoes esperando aprovacao humana (§5.5.3). Zero tambem quando a fila nao pode ser lida. */
1070
891
  queuedApprovals: Scalars['Number']['output'];
1071
- /**
1072
- * `draft` (nunca publicado), `live` (no ar) ou `paused` (ja esteve no ar e foi tirado). `liveVersion`
1073
- * sozinho nao distingue quem nunca publicou de quem foi pausado.
1074
- */
1075
892
  status: Scalars['String']['output'];
1076
- /** Momento da versao mais recente, no ar ou nao — o "ultima alteracao" da listagem. */
1077
893
  updatedAt: Scalars['Number']['output'];
1078
894
  };
1079
895
  export declare enum AiAgentTechnicalFailure {
@@ -1083,32 +899,27 @@ export declare enum AiAgentTechnicalFailure {
1083
899
  ToolUnavailable = "TOOL_UNAVAILABLE"
1084
900
  }
1085
901
  export type AiAgentTool = {
1086
- /** `pre_approved` (padrao) ou `human_approval`. */
1087
902
  approval?: Maybe<Scalars['String']['output']>;
1088
903
  availability: ToolAvailability;
1089
- /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
1090
904
  customerScope?: Maybe<Scalars['String']['output']>;
1091
905
  description: Scalars['String']['output'];
1092
906
  effect: ToolEffect;
1093
907
  emptyResultMessage?: Maybe<Scalars['String']['output']>;
1094
908
  name: Scalars['String']['output'];
1095
- /** `{kind: message|retry|handoff, message?, attempts?, byStatus?}`; `byStatus` mapeia status HTTP de erro para o texto que o modelo lê. */
1096
909
  onFailure?: Maybe<Scalars['JSON']['output']>;
1097
910
  parameters: Array<AiAgentToolParameter>;
1098
911
  requiresAuthenticatedCustomer: Scalars['Boolean']['output'];
1099
- /** Fields the agent is allowed to see. Anything not listed never reaches the model. */
1100
912
  returns: Array<Scalars['String']['output']>;
1101
913
  toolId: Scalars['ID']['output'];
1102
914
  };
1103
915
  export type AiAgentToolExclusion = {
1104
- /** `not_bound`, `unavailable` ou `human_approval_unavailable`. */
1105
916
  reason: Scalars['String']['output'];
1106
917
  toolId: Scalars['ID']['output'];
1107
918
  };
1108
919
  export type AiAgentToolParameter = {
1109
920
  description: Scalars['String']['output'];
1110
921
  format?: Maybe<ToolParameterFormat>;
1111
- grounding: ParameterGrounding;
922
+ grounding?: Maybe<ParameterGrounding>;
1112
923
  name: Scalars['String']['output'];
1113
924
  required: Scalars['Boolean']['output'];
1114
925
  type: ToolParameterType;
@@ -1123,23 +934,18 @@ export type AiAgentToolParameterInput = {
1123
934
  type: ToolParameterType;
1124
935
  };
1125
936
  export type AiAgentToolSpecInput = {
1126
- /** `pre_approved` (padrao) ou `human_approval`. */
1127
937
  approval?: InputMaybe<Scalars['String']['input']>;
1128
938
  availability: ToolAvailability;
1129
939
  credentialRef?: InputMaybe<CredentialRefInput>;
1130
- /** `url` (default): a plataforma impoe o recorte via `{customerId}` na URL; `credential`: a credencial ja e do cliente (declarado, nunca inferido). */
1131
940
  customerScope?: InputMaybe<Scalars['String']['input']>;
1132
941
  description: Scalars['String']['input'];
1133
- /** Ignorado: a plataforma calcula pelo método do conector (GET consulta, os demais agem). */
1134
942
  effect?: InputMaybe<ToolEffect>;
1135
943
  emptyResultMessage?: InputMaybe<Scalars['String']['input']>;
1136
944
  idempotent: Scalars['Boolean']['input'];
1137
945
  name: Scalars['String']['input'];
1138
- /** `{kind: message|retry|handoff, message?, attempts?, byStatus?}`; `byStatus` mapeia status HTTP de erro para o texto que o modelo lê. */
1139
946
  onFailure?: InputMaybe<Scalars['JSON']['input']>;
1140
947
  parameters: Array<AiAgentToolParameterInput>;
1141
948
  requiresAuthenticatedCustomer: Scalars['Boolean']['input'];
1142
- /** Campos que o agente pode ver. O que não estiver aqui nunca chega ao modelo. */
1143
949
  returns: Array<Scalars['String']['input']>;
1144
950
  reversible: Scalars['Boolean']['input'];
1145
951
  toolId: Scalars['ID']['input'];
@@ -1149,20 +955,17 @@ export type AiAgentTrace = {
1149
955
  agentVersion: Scalars['String']['output'];
1150
956
  answer: Scalars['String']['output'];
1151
957
  channelType?: Maybe<AiAgentChannelType>;
1152
- /** Ausente no turno que não selecionou ferramentas (cache, contraparte automática) e no registrado antes do campo existir. */
1153
958
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1154
- /** Presente so quando o turno parou por limite; ausente quando respondeu. */
1155
959
  haltReason?: Maybe<Scalars['String']['output']>;
1156
- /** O turno tentou usar ferramenta que exige cliente identificado, sem ter um. */
1157
960
  identificationRequired?: Maybe<Scalars['Boolean']['output']>;
1158
961
  input: Scalars['String']['output'];
1159
962
  knowledgeOrigins: Array<Scalars['String']['output']>;
1160
- /** Versao da regra mestra da plataforma vigente no turno — atribui a conversa a regra sob a qual ela rodou. */
1161
963
  masterRuleVersion?: Maybe<Scalars['Int']['output']>;
964
+ model?: Maybe<Scalars['String']['output']>;
1162
965
  outcome: Scalars['String']['output'];
1163
966
  promptBuilderVersion: Scalars['Int']['output'];
1164
- /** Identifica o prompt que gerou este turno sem guardar o prompt inteiro. */
1165
967
  promptFingerprint?: Maybe<Scalars['String']['output']>;
968
+ reasoningEffort?: Maybe<Scalars['String']['output']>;
1166
969
  sessionId: Scalars['ID']['output'];
1167
970
  startedAt: Scalars['Float']['output'];
1168
971
  steps: Scalars['Int']['output'];
@@ -1170,22 +973,11 @@ export type AiAgentTrace = {
1170
973
  turn: Scalars['Int']['output'];
1171
974
  };
1172
975
  export type AiAgentTracedToolCall = {
1173
- /** O sistema externo, pelo host. Sem path nem query, que carregam parametro do cliente. */
1174
976
  connection?: Maybe<Scalars['String']['output']>;
1175
977
  empty?: Maybe<Scalars['Boolean']['output']>;
1176
- /**
1177
- * `unauthenticated`, `not_configured`, `not_migrated`, `needs_approval`, `rejected_arguments`, `timeout`, `upstream` ou `indeterminate_write`.
1178
- * `timeout` cobre o tempo esgotado no sistema do cliente e na chamada ao apiconnectors.
1179
- * `indeterminate_write` e o timeout de escrita nao idempotente: nao se sabe se a acao foi feita.
1180
- */
1181
978
  errorClass?: Maybe<Scalars['String']['output']>;
1182
979
  name: Scalars['String']['output'];
1183
- /**
1184
- * Se a chamada deu certo. Ausente em chamada gravada antes do desfecho estruturado existir — e
1185
- * ausente nao significa falha.
1186
- */
1187
980
  ok?: Maybe<Scalars['Boolean']['output']>;
1188
- /** Ja restrito aos campos que a ferramenta declarou em `returns`. */
1189
981
  result: Scalars['String']['output'];
1190
982
  toolId: Scalars['ID']['output'];
1191
983
  };
@@ -1194,22 +986,14 @@ export type AiAgentUseCase = {
1194
986
  name: Scalars['String']['output'];
1195
987
  procedureId?: Maybe<Scalars['ID']['output']>;
1196
988
  status: Scalars['String']['output'];
1197
- /**
1198
- * NAO e documentacao: e o texto que o roteador le para classificar a mensagem (§6.1). Descricao vaga
1199
- * produz roteamento ruim.
1200
- */
1201
989
  subjectDescription: Scalars['String']['output'];
1202
- /** Minusculas e digitos, separados por - ou _. */
1203
990
  tag?: Maybe<Scalars['String']['output']>;
1204
991
  updatedAt: Scalars['Number']['output'];
1205
992
  };
1206
993
  export type AiAgentUseCaseOverlap = {
1207
- /** Do par mais parecido para o menos: e a ordem em que o autor deve olhar. */
1208
994
  pairs: Array<AiAgentCompetingPair>;
1209
- /** O limiar aplicado, publicado junto do resultado para o aviso nao ser lido como cada um quiser. */
1210
995
  threshold: Scalars['Number']['output'];
1211
996
  };
1212
- /** `value` is absent when there is no base to compare: no previous data, or a previous count of zero for PERCENT. */
1213
997
  export type AiAgentVariation = {
1214
998
  unit: AiAgentVariationUnit;
1215
999
  value?: Maybe<Scalars['Number']['output']>;
@@ -1221,7 +1005,6 @@ export declare enum AiAgentVariationUnit {
1221
1005
  export type AiAgentVersion = {
1222
1006
  agentId: Scalars['ID']['output'];
1223
1007
  createdAt: Scalars['DateTime']['output'];
1224
- /** Ferramentas vinculadas que esta versão não oferece ao modelo, pelo catálogo atual. Nulo quando o catálogo não pôde ser lido. */
1225
1008
  excludedTools?: Maybe<Array<AiAgentToolExclusion>>;
1226
1009
  spec: AiAgentSpec;
1227
1010
  status: AiAgentVersionStatus;
@@ -1255,9 +1038,7 @@ export declare enum Can {
1255
1038
  }
1256
1039
  export type CheckAiAgentVersionInput = {
1257
1040
  agentId: Scalars['ID']['input'];
1258
- /** De 2 a 20. Uma execução só não prova nada num sistema probabilístico. */
1259
1041
  runsPerScenario?: InputMaybe<Scalars['Int']['input']>;
1260
- /** Cenários a rodar. Ausente roda todos; o resultado cobre só os cenários rodados. */
1261
1042
  scenarioIds?: InputMaybe<Array<Scalars['ID']['input']>>;
1262
1043
  version: Scalars['Int']['input'];
1263
1044
  };
@@ -1271,12 +1052,10 @@ export type CreateQnAInstanceInput = {
1271
1052
  tryToReplyOnTransition?: InputMaybe<Scalars['Boolean']['input']>;
1272
1053
  };
1273
1054
  export type CredentialRefInput = {
1274
- /** Nome do parâmetro no cofre do tenant. O valor nunca é armazenado aqui. */
1275
1055
  name: Scalars['String']['input'];
1276
1056
  vault: Scalars['String']['input'];
1277
1057
  };
1278
1058
  export type DraftAiAgentInput = {
1279
- /** Omitted for a brand new agent; supplied to draft the next version of an existing one. */
1280
1059
  agentId?: InputMaybe<Scalars['ID']['input']>;
1281
1060
  name: Scalars['String']['input'];
1282
1061
  spec: AiAgentSpecInput;
@@ -1300,37 +1079,28 @@ export type I18nTextInput = {
1300
1079
  value: Scalars['String']['input'];
1301
1080
  };
1302
1081
  export type Mutation = {
1303
- /**
1304
- * Enfileira a suíte contra uma versão candidata e devolve a execução em `queued`. Rodar custa
1305
- * chamadas de modelo e leva minutos, então o resultado se lê depois por `getAiAgentCheckRun`.
1306
- */
1307
1082
  checkAiAgentVersion?: Maybe<AiAgentCheckRun>;
1308
1083
  createNlpInstance?: Maybe<NlpInstance>;
1309
1084
  createQnAInstance?: Maybe<QnAInstance>;
1310
1085
  draftAiAgent?: Maybe<AiAgentVersion>;
1311
1086
  extractImageMetadata: ExtractImageMetadataResult;
1312
1087
  publishAiAgentVersion: Array<AiAgentVersion>;
1313
- /** Cadastre o backend da ferramenta como Connector (Nexo > Conectores) primeiro, depois amarre o spec do agente a ele aqui. */
1314
1088
  registerAiAgentTool?: Maybe<AiAgentTool>;
1315
1089
  reindexAiAgentDashboard: Scalars['Number']['output'];
1316
1090
  rememberAiAgentSessionFacts: Scalars['Boolean']['output'];
1317
- /** Apaga o agente e a autoria dele. Agente no ar precisa ser pausado antes. */
1318
1091
  removeAiAgent: Scalars['Boolean']['output'];
1319
1092
  removeAiAgentProcedure: Scalars['Boolean']['output'];
1320
- /** O relatório já gravado para o cenário não é removido. */
1321
1093
  removeAiAgentScenario: Scalars['Boolean']['output'];
1322
1094
  removeAiAgentUseCase: Scalars['Boolean']['output'];
1323
1095
  removeAiAgentVersion: Array<AiAgentVersion>;
1324
1096
  removeNlpInstance?: Maybe<NlpInstance>;
1325
1097
  removeQnAInstance?: Maybe<QnAInstance>;
1326
- /** Decide uma acao que ficou esperando aprovacao humana (§5.5.3). Decidir de novo nao repete a acao. */
1327
1098
  resolveAiAgentApproval: Scalars['Boolean']['output'];
1328
1099
  rollbackAiAgentVersion: Array<AiAgentVersion>;
1329
1100
  saveAiAgentProcedure: AiAgentProcedure;
1330
1101
  saveAiAgentScenario?: Maybe<AiAgentScenario>;
1331
1102
  saveAiAgentUseCase: AiAgentUseCase;
1332
1103
  setAiAgentRetentionPolicy: AiAgentRetentionPolicy;
1333
- /** Tira a versao do ar sem apagar (pausar). Publicar de novo e o caminho de volta. */
1334
1104
  unpublishAiAgentVersion: Array<AiAgentVersion>;
1335
1105
  unregisterAiAgentTool?: Maybe<Scalars['Boolean']['output']>;
1336
1106
  updateNlpInstance?: Maybe<NlpInstance>;
@@ -1467,54 +1237,28 @@ export type QnAInstance = {
1467
1237
  updatedAt: Scalars['DateTime']['output'];
1468
1238
  };
1469
1239
  export type Query = {
1470
- /** O que a suíte deste agente aceita hoje. O teto por cenário já vem dividido pelos cenários dele. */
1471
1240
  aiAgentCheckLimits: AiAgentCheckLimits;
1472
1241
  aiAgentConversationMetrics: AiAgentConversationMetricsPage;
1473
1242
  aiAgentConversationOutcome?: Maybe<AiAgentConversationOutcome>;
1474
1243
  aiAgentDashboard: AiAgentDashboard;
1475
- /**
1476
- * §4.8: as bases do Droz Base do tenant. A chamada e entre services, com App Token — nao ha
1477
- * credencial de cliente. O recorte do agente e a selecao do autor em `knowledgeBaseIds`.
1478
- */
1479
1244
  aiAgentKnowledgeBases: Array<AiAgentKnowledgeBase>;
1480
1245
  aiAgentListingMetrics: Array<AiAgentListingMetrics>;
1481
1246
  aiAgentMetrics: AiAgentMetrics;
1482
- /** As metricas da janela para todos os agentes, numa ida so. Agente sem rastro vem com zeros. */
1483
1247
  aiAgentMetricsByAgent: Array<AiAgentMetrics>;
1484
1248
  aiAgentMetricsSeries: AiAgentMetricsSeries;
1485
- /**
1486
- * A politica de retencao em vigor para o tenant, com os padroes aplicados quando ele nao
1487
- * configurou a propria. Existe para a politica ser verificavel de fora, nao so estar escrita.
1488
- */
1489
1249
  aiAgentRetentionPolicy: AiAgentRetentionPolicy;
1490
- /** Onde cada mensagem de exemplo cairia (§5.4). Os limiares saem no resultado: `medium` sem o limiar nao diz nada. */
1491
1250
  aiAgentRoutingPreview: AiAgentRoutingPreview;
1492
- /**
1493
- * Os turnos de um atendimento, do primeiro ao ultimo. E o que responde "o que aconteceu nesta
1494
- * conversa" sem depender de ler o DynamoDB por fora.
1495
- */
1496
1251
  aiAgentTrace: Array<AiAgentTrace>;
1497
- /**
1498
- * Casos de uso cujas descricoes competem no roteador (§6.1). Aviso de autoria, nao bloqueio: descricoes
1499
- * parecidas podem ser intencionais.
1500
- */
1501
1252
  aiAgentUseCaseOverlap: AiAgentUseCaseOverlap;
1502
1253
  app?: Maybe<Scalars['DRN']['output']>;
1503
- /** Uma execução da suíte. Ausente quando o identificador não é de uma execução deste agente. */
1504
1254
  getAiAgentCheckRun?: Maybe<AiAgentCheckRun>;
1505
1255
  getHttpEndpoint?: Maybe<Scalars['String']['output']>;
1506
1256
  getNlpInstance?: Maybe<NlpInstance>;
1507
1257
  getQnAInstance?: Maybe<QnAInstance>;
1508
- /**
1509
- * A fila e o historico de aprovacao humana do agente, da mais recente para a mais antiga. `status`
1510
- * filtra por `pending`, `approved`, `rejected` ou `expired`; pendente fora do prazo ja vem `expired`.
1511
- */
1512
1258
  listAiAgentApprovals: Array<AiAgentApproval>;
1513
- /** Os procedimentos do agente (§6.2): o plano em linguagem natural. */
1514
1259
  listAiAgentProcedures: Array<AiAgentProcedure>;
1515
1260
  listAiAgentScenarios: Array<AiAgentScenario>;
1516
1261
  listAiAgentTools: Array<AiAgentTool>;
1517
- /** Os casos de uso do agente (§6.1): os motivos de contato. */
1518
1262
  listAiAgentUseCases: Array<AiAgentUseCase>;
1519
1263
  listAiAgentVersions: Array<AiAgentVersion>;
1520
1264
  listAiAgents: Array<AiAgentSummary>;
@@ -1595,7 +1339,6 @@ export type QueryTestQnAInstanceArgs = {
1595
1339
  input: Scalars['String']['input'];
1596
1340
  };
1597
1341
  export type RegisterAiAgentToolInput = {
1598
- /** Connector ja cadastrado (Nexo > Conectores) que executa a chamada HTTP desta ferramenta. */
1599
1342
  connectorId: Scalars['ID']['input'];
1600
1343
  spec: AiAgentToolSpecInput;
1601
1344
  };
@@ -1619,11 +1362,8 @@ export type RemoveQnAInstanceInput = {
1619
1362
  };
1620
1363
  export type ResolveAiAgentApprovalInput = {
1621
1364
  agentId: Scalars['ID']['input'];
1622
- /** Ignorado: quem decidiu e o usuario autenticado. */
1623
1365
  decidedBy?: InputMaybe<Scalars['String']['input']>;
1624
- /** `approved` executa a acao guardada; `rejected` avisa o consumidor e nao executa nada. */
1625
1366
  decision: Scalars['String']['input'];
1626
- /** Identifica a pendencia junto da sessao: e o momento em que a acao foi enfileirada. */
1627
1367
  requestedAt: Scalars['Number']['input'];
1628
1368
  sessionId: Scalars['ID']['input'];
1629
1369
  };
@@ -1645,24 +1385,8 @@ export type SaveAiAgentProcedureInput = {
1645
1385
  };
1646
1386
  export type SaveAiAgentScenarioInput = {
1647
1387
  agentId: Scalars['ID']['input'];
1648
- /**
1649
- * Quem é o cliente nesta conversa. Ausente roda como anônimo. Ferramenta que exige cliente
1650
- * identificado substitui este valor na URL ou na credencial, e o simulador chama a integração
1651
- * real com ele — não é um identificador de mentira sem efeito.
1652
- */
1653
1388
  customerId?: InputMaybe<Scalars['ID']['input']>;
1654
1389
  description: Scalars['String']['input'];
1655
- /**
1656
- * Expectativas de comportamento, uma por objeto, cada uma com `kind`. `tool_called` aceita
1657
- * `toolName` e `withArgs`; `tool_not_called` aceita `toolName`; `blocked_by_rule` aceita `category`
1658
- * para exigir o motivo; `stopped_for` aceita `reason`; `answer_omits` exige `terms`, e vale quando
1659
- * nenhum termo aparece em nenhuma resposta da execucao, sem acento e sem caixa. `transferred` vale
1660
- * para qualquer passagem a uma pessoa — pedida pelo agente ou por orcamento estourado — e aceita
1661
- * `reason` para cobrar um motivo especifico (`customer_request`, `tool_failure`,
1662
- * `provider_unavailable`, `budget_exceeded`, `period_budget_exceeded`, `unresolved`).
1663
- * `not_transferred`, `answer_grounded` e `identification_required` nao levam campo — este ultimo
1664
- * vale quando alguma ferramenta do cenario foi recusada por falta de cliente identificado.
1665
- */
1666
1390
  expectations: Array<Scalars['JSON']['input']>;
1667
1391
  scenarioId: Scalars['ID']['input'];
1668
1392
  turns: Array<Scalars['String']['input']>;
@@ -1674,7 +1398,6 @@ export type SaveAiAgentUseCaseInput = {
1674
1398
  procedureId?: InputMaybe<Scalars['ID']['input']>;
1675
1399
  status: Scalars['String']['input'];
1676
1400
  subjectDescription: Scalars['String']['input'];
1677
- /** Ausente apaga a tag gravada. */
1678
1401
  tag?: InputMaybe<Scalars['String']['input']>;
1679
1402
  };
1680
1403
  export type SearchResultsFacet = {
@@ -1763,6 +1486,7 @@ export declare enum ToolParameterFormat {
1763
1486
  CpfCnpj = "cpf_cnpj"
1764
1487
  }
1765
1488
  export declare enum ToolParameterType {
1489
+ Attachment = "attachment",
1766
1490
  Boolean = "boolean",
1767
1491
  Number = "number",
1768
1492
  String = "string"
@@ -1893,7 +1617,7 @@ export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'g
1893
1617
  export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'approval'> & {
1894
1618
  parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
1895
1619
  });
1896
- export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt'> & {
1620
+ export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt' | 'model' | 'reasoningEffort'> & {
1897
1621
  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
1898
1622
  toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
1899
1623
  });
@@ -2093,6 +1817,7 @@ export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'agentId'
2093
1817
  handoffReasons: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2094
1818
  turns: Array<(Pick<AiAgentScenarioTurn, 'turn' | 'runs' | 'answered' | 'grounded' | 'blocked' | 'identificationRequired'> & {
2095
1819
  toolNames: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1820
+ rejectedCalls?: Maybe<Array<Pick<AiAgentRejectedCall, 'toolName' | 'reason' | 'count'>>>;
2096
1821
  blockCategories: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2097
1822
  })>;
2098
1823
  })>;
@@ -2133,6 +1858,7 @@ export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'fr
2133
1858
  };
2134
1859
  handoffsByReason: Array<Pick<AiAgentHandoffReasonCount, 'key' | 'count'>>;
2135
1860
  turnsByModel: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
1861
+ turnsByModelAndReasoningEffort: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2136
1862
  topTopics: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2137
1863
  topUnansweredQuestions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
2138
1864
  blocksByCategory: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
@@ -2265,14 +1991,14 @@ export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n fragment ai
2265
1991
  export declare const AiAgentUseCaseFragmentDoc = "\n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
2266
1992
  export declare const AiAgentProcedureFragmentDoc = "\n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
2267
1993
  export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2268
- export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n ";
1994
+ export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n ";
2269
1995
  export declare const AiAgentScenarioFragmentDoc = "\n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2270
1996
  export declare const AiAgentDashboardIndicatorFragmentDoc = "\n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n ";
2271
1997
  export declare const AiAgentDashboardSentimentFragmentDoc = "\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n ";
2272
1998
  export declare const AiAgentDashboardContactReasonFragmentDoc = "\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
2273
1999
  export declare const AiAgentApprovalFragmentDoc = "\n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
2274
- export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2275
- export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2000
+ export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
2001
+ export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2276
2002
  export declare const NlpInstanceFragmentDoc = "\n fragment nlpInstance on NlpInstance {\n id\n name\n drn\n options {\n transition\n samples\n }\n createdAt\n updatedAt\n}\n ";
2277
2003
  export declare const QnaFragmentFragmentDoc = "\n fragment qnaFragment on QnAInstance {\n id\n name\n drn\n credentialsId\n tryToReplyOnTransition\n createdAt\n updatedAt\n}\n ";
2278
2004
  export declare const ListAiAgentsDocument = "\n query listAiAgents {\n listAiAgents {\n ...aiAgentSummary\n }\n}\n \n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
@@ -2289,7 +2015,7 @@ export declare const ListAiAgentUseCasesDocument = "\n query listAiAgentUseCa
2289
2015
  export declare const ListAiAgentProceduresDocument = "\n query listAiAgentProcedures($agentId: ID!) {\n listAiAgentProcedures(agentId: $agentId) {\n ...aiAgentProcedure\n }\n}\n \n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
2290
2016
  export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
2291
2017
  export declare const AiAgentUseCaseOverlapDocument = "\n query aiAgentUseCaseOverlap($agentId: ID!) {\n aiAgentUseCaseOverlap(agentId: $agentId) {\n threshold\n pairs {\n left\n right\n score\n }\n }\n}\n ";
2292
- export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2018
+ export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n model\n reasoningEffort\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2293
2019
  export declare const ListAiAgentScenariosDocument = "\n query listAiAgentScenarios($agentId: ID!) {\n listAiAgentScenarios(agentId: $agentId) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2294
2020
  export declare const ReindexAiAgentDashboardDocument = "\n mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n reindexAiAgentDashboard(input: $input)\n}\n ";
2295
2021
  export declare const SetAiAgentRetentionPolicyDocument = "\n mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n setAiAgentRetentionPolicy(input: $input) {\n days {\n transcript\n session_state\n long_term_memory\n }\n masksPersonalData\n }\n}\n ";
@@ -2309,10 +2035,10 @@ export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAge
2309
2035
  export declare const UnregisterAiAgentToolDocument = "\n mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n unregisterAiAgentTool(input: $input)\n}\n ";
2310
2036
  export declare const RemoveAiAgentScenarioDocument = "\n mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n removeAiAgentScenario(input: $input)\n}\n ";
2311
2037
  export declare const SaveAiAgentScenarioDocument = "\n mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n saveAiAgentScenario(input: $input) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
2312
- export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2313
- export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2038
+ export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2039
+ export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n rejectedCalls {\n toolName\n reason\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2314
2040
  export declare const AiAgentCheckLimitsDocument = "\n query aiAgentCheckLimits($agentId: ID!) {\n aiAgentCheckLimits(agentId: $agentId) {\n minRunsPerScenario\n maxRunsPerScenario\n maxSuiteRuns\n scenarioCount\n }\n}\n ";
2315
- export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2041
+ export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n turnsByModelAndReasoningEffort {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2316
2042
  export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n typingIndicator\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2317
2043
  export declare const AiAgentRoutingPreviewDocument = "\n query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n aiAgentRoutingPreview(input: $input) {\n high\n medium\n examples {\n message\n useCaseId\n score\n confidence\n }\n }\n}\n ";
2318
2044
  export declare const AiAgentKnowledgeBasesDocument = "\n query aiAgentKnowledgeBases {\n aiAgentKnowledgeBases {\n id\n title\n isPublic\n }\n}\n ";