@droz-js/sdk 0.25.15 → 0.25.17

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@droz-js/sdk",
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  "description": "Droz SDK",
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- "version": "0.25.15",
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+ "version": "0.25.17",
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  "private": false,
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  "repository": {
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  "type": "git",
package/src/sdks/ai.d.ts CHANGED
@@ -199,6 +199,11 @@ export declare enum AiAgentChannelType {
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  Web = "web",
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  Whatsapp = "whatsapp"
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  }
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+ export type AiAgentCheckAuthoring = {
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+ procedures: Scalars['Int']['output'];
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+ updatedAt?: Maybe<Scalars['Number']['output']>;
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+ useCases: Scalars['Int']['output'];
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+ };
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  export type AiAgentCheckLimits = {
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  /** Já dividido pelos cenários deste agente: é o maior valor que a suíte dele sustenta. */
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  maxRunsPerScenario: Scalars['Int']['output'];
@@ -208,6 +213,7 @@ export type AiAgentCheckLimits = {
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  scenarioCount: Scalars['Int']['output'];
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  };
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  export type AiAgentCheckResult = {
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+ authoring?: Maybe<AiAgentCheckAuthoring>;
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  regressions: Array<AiAgentRegression>;
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  reports: Array<AiAgentScenarioReport>;
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  /** Falso quando um cenário piorou além da tolerância em relação à versão live. */
@@ -346,6 +352,8 @@ export type AiAgentConversationMetrics = {
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  durationMs: Scalars['Number']['output'];
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  lastOutcome: Scalars['String']['output'];
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  lastTurnAt: Scalars['Number']['output'];
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+ provisional: Scalars['Boolean']['output'];
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+ reversibleUntil?: Maybe<Scalars['Number']['output']>;
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  sessionId: Scalars['ID']['output'];
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  startedAt: Scalars['Number']['output'];
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  state: AiAgentConversationState;
@@ -491,6 +499,8 @@ export type AiAgentDashboard = {
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  bucket: AiAgentMetricsBucket;
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  contactReasons: AiAgentDashboardContactReasons;
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  conversations: AiAgentDashboardIndicator;
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+ conversationsAwaitingClassification: Scalars['Number']['output'];
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+ conversationsProvisional: Scalars['Number']['output'];
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  handoffNeed: AiAgentDashboardIndicator;
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  handoffProcedure: AiAgentDashboardIndicator;
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  /** Do agente, não da janela. Vira true na primeira conversa aberta pela resposta a um disparo ativo. */
@@ -702,8 +712,7 @@ export type AiAgentMetrics = {
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  contactReasons: AiAgentContactReasons;
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  /** Conversas com turno na janela. Uma sessão pode ter mais de uma conversa. */
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  conversations: Scalars['Number']['output'];
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- /** @deprecated A chave junta subcategoria e falha tecnica numa string. Use classificationBreakdown. */
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- conversationsByClassification: Array<AiAgentMetricsCount>;
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+ conversationsAwaitingClassification: Scalars['Number']['output'];
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  conversationsEligible: Scalars['Number']['output'];
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  /**
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  * Conversas em que algum turno **pediu** uma pessoa. Pedido, nao confirmacao: o disparo da transicao
@@ -716,6 +725,7 @@ export type AiAgentMetrics = {
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  * em sucesso.
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  */
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  conversationsInconclusive: Scalars['Number']['output'];
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+ conversationsProvisional: Scalars['Number']['output'];
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  /** Conversas resolvidas sob a regra declarada em `resolutionDefinition`. */
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  conversationsResolved: Scalars['Number']['output'];
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  conversationsResolvedByDefinition: Scalars['Number']['output'];
@@ -1078,8 +1088,9 @@ export type AiAgentTool = {
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  customerScope?: Maybe<Scalars['String']['output']>;
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  description: Scalars['String']['output'];
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  effect: ToolEffect;
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+ emptyResultMessage?: Maybe<Scalars['String']['output']>;
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  name: Scalars['String']['output'];
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- /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
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+ /** `{kind: message|retry|handoff, message?, attempts?, byStatus?}`; `byStatus` mapeia status HTTP de erro para o texto que o modelo lê. */
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  onFailure?: Maybe<Scalars['JSON']['output']>;
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  parameters: Array<AiAgentToolParameter>;
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  requiresAuthenticatedCustomer: Scalars['Boolean']['output'];
@@ -1094,6 +1105,7 @@ export type AiAgentToolExclusion = {
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  };
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  export type AiAgentToolParameter = {
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  description: Scalars['String']['output'];
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+ format?: Maybe<ToolParameterFormat>;
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  grounding: ParameterGrounding;
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  name: Scalars['String']['output'];
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  required: Scalars['Boolean']['output'];
@@ -1101,6 +1113,7 @@ export type AiAgentToolParameter = {
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  };
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  export type AiAgentToolParameterInput = {
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  description: Scalars['String']['input'];
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+ format?: InputMaybe<ToolParameterFormat>;
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  groundedBy?: InputMaybe<Array<Scalars['String']['input']>>;
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  grounding?: InputMaybe<ParameterGrounding>;
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  name: Scalars['String']['input'];
@@ -1117,9 +1130,10 @@ export type AiAgentToolSpecInput = {
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  description: Scalars['String']['input'];
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  /** Ignorado: a plataforma calcula pelo método do conector (GET consulta, os demais agem). */
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  effect?: InputMaybe<ToolEffect>;
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+ emptyResultMessage?: InputMaybe<Scalars['String']['input']>;
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  idempotent: Scalars['Boolean']['input'];
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  name: Scalars['String']['input'];
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- /** `{kind: message, message?}` (default), `{kind: retry, attempts, message?}` ou `{kind: handoff}`. */
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+ /** `{kind: message|retry|handoff, message?, attempts?, byStatus?}`; `byStatus` mapeia status HTTP de erro para o texto que o modelo lê. */
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  onFailure?: InputMaybe<Scalars['JSON']['input']>;
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  parameters: Array<AiAgentToolParameterInput>;
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  requiresAuthenticatedCustomer: Scalars['Boolean']['input'];
@@ -1156,6 +1170,7 @@ export type AiAgentTrace = {
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  export type AiAgentTracedToolCall = {
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  /** O sistema externo, pelo host. Sem path nem query, que carregam parametro do cliente. */
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  connection?: Maybe<Scalars['String']['output']>;
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+ empty?: Maybe<Scalars['Boolean']['output']>;
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  /**
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  * `unauthenticated`, `not_configured`, `not_migrated`, `needs_approval`, `rejected_arguments`, `timeout`, `upstream` ou `indeterminate_write`.
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  * `timeout` cobre o tempo esgotado no sistema do cliente e na chamada ao apiconnectors.
@@ -1742,6 +1757,9 @@ export declare enum ToolEffect {
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  Read = "read",
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  Write = "write"
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  }
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+ export declare enum ToolParameterFormat {
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+ CpfCnpj = "cpf_cnpj"
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+ }
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  export declare enum ToolParameterType {
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  Boolean = "boolean",
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  Number = "number",
@@ -1870,12 +1888,12 @@ export type RemoveAiAgentMutationVariables = Exact<{
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  export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
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  export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
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  export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'status' | 'updatedAt'>;
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- export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'customerScope' | 'returns' | 'approval'> & {
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- parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding'>>;
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+ export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'emptyResultMessage' | 'customerScope' | 'returns' | 'approval'> & {
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+ parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding' | 'format'>>;
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  });
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  export type AiAgentTraceFragment = (Pick<AiAgentTrace, 'sessionId' | 'turn' | 'agentId' | 'agentVersion' | 'input' | 'promptBuilderVersion' | 'masterRuleVersion' | 'identificationRequired' | 'promptFingerprint' | 'knowledgeOrigins' | 'outcome' | 'haltReason' | 'steps' | 'answer' | 'startedAt'> & {
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  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
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- toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'connection' | 'errorClass'>>;
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+ toolCalls: Array<Pick<AiAgentTracedToolCall, 'toolId' | 'name' | 'result' | 'ok' | 'empty' | 'connection' | 'errorClass'>>;
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  });
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  export type AiAgentScenarioFragment = Pick<AiAgentScenario, 'scenarioId' | 'description' | 'customerId' | 'turns' | 'expectations'>;
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  export type ListAiAgentUseCasesQueryVariables = Exact<{
@@ -1942,7 +1960,7 @@ export type AiAgentConversationMetricsQueryVariables = Exact<{
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  }>;
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  export type AiAgentConversationMetricsQuery = {
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  aiAgentConversationMetrics: (Pick<AiAgentConversationMetricsPage, 'total' | 'limit' | 'offset' | 'hasRiskAlerts' | 'truncated'> & {
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- items: Array<Pick<AiAgentConversationMetrics, 'conversationId' | 'sessionId' | 'channel' | 'turns' | 'startedAt' | 'lastTurnAt' | 'totalTokens' | 'costMicroUsd' | 'durationMs' | 'lastOutcome' | 'state' | 'status' | 'subcategory' | 'contactReason' | 'contactReasonTag' | 'channelType'>>;
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+ items: Array<Pick<AiAgentConversationMetrics, 'conversationId' | 'sessionId' | 'channel' | 'turns' | 'startedAt' | 'lastTurnAt' | 'totalTokens' | 'costMicroUsd' | 'durationMs' | 'lastOutcome' | 'state' | 'status' | 'subcategory' | 'reversibleUntil' | 'provisional' | 'contactReason' | 'contactReasonTag' | 'channelType'>>;
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  facets: Array<(Pick<AiAgentConversationFacet, 'name'> & {
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  values: Array<Pick<AiAgentConversationFacetValue, 'value' | 'count'>>;
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  })>;
@@ -1961,7 +1979,7 @@ export type AiAgentDashboardQueryVariables = Exact<{
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  input: AiAgentDashboardInput;
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  }>;
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  export type AiAgentDashboardQuery = {
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- aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'hasActiveDispatches' | 'truncated' | 'analysesTruncated'> & {
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+ aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'hasActiveDispatches' | 'truncated' | 'analysesTruncated'> & {
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  window: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
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  previousWindow: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
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  conversations: AiAgentDashboardIndicatorFragment;
@@ -2068,6 +2086,7 @@ export type SaveAiAgentScenarioMutation = {
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  export type AiAgentCheckRunFragment = (Pick<AiAgentCheckRun, 'runId' | 'agentId' | 'version' | 'status' | 'requestedAt' | 'startedAt' | 'finishedAt' | 'totalRuns' | 'completedRuns' | 'error'> & {
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  excludedTools?: Maybe<Array<AiAgentToolExclusionFragment>>;
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  result?: Maybe<(Pick<AiAgentCheckResult, 'safeToPublish'> & {
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+ authoring?: Maybe<Pick<AiAgentCheckAuthoring, 'useCases' | 'procedures' | 'updatedAt'>>;
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  reports: Array<(Pick<AiAgentScenarioReport, 'scenarioId' | 'runs' | 'cut' | 'measured' | 'passed' | 'rate'> & {
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  handoffReasons: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
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  turns: Array<(Pick<AiAgentScenarioTurn, 'turn' | 'runs' | 'answered' | 'grounded' | 'blocked' | 'identificationRequired'> & {
@@ -2097,8 +2116,7 @@ export type AiAgentCheckLimitsQueryVariables = Exact<{
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  export type AiAgentCheckLimitsQuery = {
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  aiAgentCheckLimits: Pick<AiAgentCheckLimits, 'minRunsPerScenario' | 'maxRunsPerScenario' | 'maxSuiteRuns' | 'scenarioCount'>;
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  };
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- export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
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- conversationsByClassification: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
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+ export type AiAgentMetricsReportFragment = (Pick<AiAgentMetrics, 'agentId' | 'from' | 'to' | 'truncated' | 'conversations' | 'conversationsResolved' | 'conversationsInconclusive' | 'conversationsHandoffRequested' | 'resolutionRate' | 'resolutionDefinition' | 'conversationsEligible' | 'conversationsResolvedByDefinition' | 'conversationsProvisional' | 'conversationsAwaitingClassification' | 'resolvedRate' | 'unresolvedRate' | 'handoffProcedureRate' | 'handoffNeedRate' | 'abandonmentRate' | 'classificationDefinitionVersion' | 'analyzedConversations' | 'estimatedSatisfactionAvg' | 'analysisCostMicroUsd' | 'failedAnalyses' | 'analysesTruncated' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'agentClarityAvg' | 'customerEffortScoreAvg' | 'escalatedToHuman' | 'escalatedToFlow' | 'escalatedTargetUndeclared' | 'humanRequestedTurns' | 'costMicroUsd' | 'costMicroUsdPerResolvedConversation' | 'unpricedTurns' | 'inputTokens' | 'outputTokens' | 'totalTokens' | 'cachedInputTokens' | 'cachedTurns' | 'llmCalls' | 'avgTurnDurationMs' | 'p95TurnDurationMs' | 'avgLlmLatencyMs' | 'turns' | 'answeredTurns' | 'answeredWithFailedConnectionTurns' | 'unansweredTurns' | 'unansweredDefinition' | 'blockedTurns' | 'haltedTurns' | 'budgetExceededTurns' | 'identificationRequiredTurns' | 'toolCalls' | 'toolCallsFailed' | 'knowledgeRetrieved' | 'knowledgeEmpty' | 'knowledgeUnavailable' | 'knowledgeSkipped'> & {
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  classificationBreakdown: Array<Pick<AiAgentClassificationCount, 'state' | 'subcategory' | 'technicalFailure' | 'count'>>;
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  classificationDefinitionVersions: Array<Pick<AiAgentMetricsCount, 'key' | 'count'>>;
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  sentimentAtStart: Array<Pick<AiAgentSentimentCount, 'key' | 'count'>>;
@@ -2244,15 +2262,15 @@ export declare const AiAgentListingMetricsFragmentDoc = "\n fragment aiAgentL
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  export declare const AiAgentListingMetricsFieldsFragmentDoc = "\n fragment aiAgentListingMetricsFields on AiAgentListingMetrics {\n agentId\n conversations\n conversationsResolved\n conversationsHandoffRequested\n resolutionRate\n costMicroUsd\n}\n ";
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  export declare const AiAgentUseCaseFragmentDoc = "\n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
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  export declare const AiAgentProcedureFragmentDoc = "\n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
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- export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n }\n}\n ";
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- export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n ";
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+ export declare const AiAgentToolFragmentDoc = "\n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
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+ export declare const AiAgentTraceFragmentDoc = "\n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n ";
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  export declare const AiAgentScenarioFragmentDoc = "\n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
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  export declare const AiAgentDashboardIndicatorFragmentDoc = "\n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n ";
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  export declare const AiAgentDashboardSentimentFragmentDoc = "\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n ";
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  export declare const AiAgentDashboardContactReasonFragmentDoc = "\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
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  export declare const AiAgentApprovalFragmentDoc = "\n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
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- export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
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- export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
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+ export declare const AiAgentCheckRunFragmentDoc = "\n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n ";
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+ export declare const AiAgentMetricsReportFragmentDoc = "\n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
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  export declare const NlpInstanceFragmentDoc = "\n fragment nlpInstance on NlpInstance {\n id\n name\n drn\n options {\n transition\n samples\n }\n createdAt\n updatedAt\n}\n ";
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  export declare const QnaFragmentFragmentDoc = "\n fragment qnaFragment on QnAInstance {\n id\n name\n drn\n credentialsId\n tryToReplyOnTransition\n createdAt\n updatedAt\n}\n ";
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  export declare const ListAiAgentsDocument = "\n query listAiAgents {\n listAiAgents {\n ...aiAgentSummary\n }\n}\n \n fragment aiAgentSummary on AiAgentSummary {\n agentId\n name\n liveVersion\n channels\n updatedAt\n queuedApprovals\n status\n}\n ";
@@ -2267,16 +2285,16 @@ export declare const RemoveAiAgentVersionDocument = "\n mutation removeAiAgen
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  export declare const RemoveAiAgentDocument = "\n mutation removeAiAgent($input: AiAgentRefInput!) {\n removeAiAgent(input: $input)\n}\n ";
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  export declare const ListAiAgentUseCasesDocument = "\n query listAiAgentUseCases($agentId: ID!) {\n listAiAgentUseCases(agentId: $agentId) {\n ...aiAgentUseCase\n }\n}\n \n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
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  export declare const ListAiAgentProceduresDocument = "\n query listAiAgentProcedures($agentId: ID!) {\n listAiAgentProcedures(agentId: $agentId) {\n ...aiAgentProcedure\n }\n}\n \n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
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- export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n }\n}\n ";
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+ export declare const ListAiAgentToolsDocument = "\n query listAiAgentTools {\n listAiAgentTools {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
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  export declare const AiAgentUseCaseOverlapDocument = "\n query aiAgentUseCaseOverlap($agentId: ID!) {\n aiAgentUseCaseOverlap(agentId: $agentId) {\n threshold\n pairs {\n left\n right\n score\n }\n }\n}\n ";
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- export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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+ export declare const AiAgentTraceDocument = "\n query aiAgentTrace($sessionId: ID!, $conversationId: ID) {\n aiAgentTrace(sessionId: $sessionId, conversationId: $conversationId) {\n ...aiAgentTrace\n }\n}\n \n fragment aiAgentTrace on AiAgentTrace {\n sessionId\n turn\n agentId\n agentVersion\n input\n promptBuilderVersion\n masterRuleVersion\n identificationRequired\n promptFingerprint\n knowledgeOrigins\n outcome\n haltReason\n steps\n answer\n startedAt\n excludedTools {\n ...aiAgentToolExclusion\n }\n toolCalls {\n toolId\n name\n result\n ok\n empty\n connection\n errorClass\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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  export declare const ListAiAgentScenariosDocument = "\n query listAiAgentScenarios($agentId: ID!) {\n listAiAgentScenarios(agentId: $agentId) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
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  export declare const ReindexAiAgentDashboardDocument = "\n mutation reindexAiAgentDashboard($input: ReindexAiAgentDashboardInput!) {\n reindexAiAgentDashboard(input: $input)\n}\n ";
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  export declare const SetAiAgentRetentionPolicyDocument = "\n mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n setAiAgentRetentionPolicy(input: $input) {\n days {\n transcript\n session_state\n long_term_memory\n }\n masksPersonalData\n }\n}\n ";
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  export declare const AiAgentRetentionPolicyDocument = "\n query aiAgentRetentionPolicy {\n aiAgentRetentionPolicy {\n days {\n transcript\n session_state\n long_term_memory\n }\n masksPersonalData\n }\n}\n ";
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- export declare const AiAgentConversationMetricsDocument = "\n query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n aiAgentConversationMetrics(input: $input) {\n items {\n conversationId\n sessionId\n channel\n turns\n startedAt\n lastTurnAt\n totalTokens\n costMicroUsd\n durationMs\n lastOutcome\n state\n status\n subcategory\n contactReason\n contactReasonTag\n channelType\n }\n total\n limit\n offset\n facets {\n name\n values {\n value\n count\n }\n }\n hasRiskAlerts\n dateRange {\n min\n max\n }\n truncated\n }\n}\n ";
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+ export declare const AiAgentConversationMetricsDocument = "\n query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n aiAgentConversationMetrics(input: $input) {\n items {\n conversationId\n sessionId\n channel\n turns\n startedAt\n lastTurnAt\n totalTokens\n costMicroUsd\n durationMs\n lastOutcome\n state\n status\n subcategory\n reversibleUntil\n provisional\n contactReason\n contactReasonTag\n channelType\n }\n total\n limit\n offset\n facets {\n name\n values {\n value\n count\n }\n }\n hasRiskAlerts\n dateRange {\n min\n max\n }\n truncated\n }\n}\n ";
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  export declare const AiAgentMetricsSeriesDocument = "\n query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n aiAgentMetricsSeries(input: $input) {\n points {\n date\n conversations\n conversationsEligible\n conversationsResolved\n conversationsUnresolved\n conversationsHandoffNeed\n conversationsAbandoned\n resolvedRate\n unresolvedRate\n handoffNeedRate\n abandonmentRate\n }\n truncated\n }\n}\n ";
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- export declare const AiAgentDashboardDocument = "\n query aiAgentDashboard($input: AiAgentDashboardInput!) {\n aiAgentDashboard(input: $input) {\n agentId\n timezone\n window {\n from\n to\n }\n previousWindow {\n from\n to\n }\n bucket\n conversations {\n ...aiAgentDashboardIndicator\n }\n resolved {\n ...aiAgentDashboardIndicator\n }\n unresolved {\n ...aiAgentDashboardIndicator\n }\n handoffProcedure {\n ...aiAgentDashboardIndicator\n }\n handoffNeed {\n ...aiAgentDashboardIndicator\n }\n abandonment {\n ...aiAgentDashboardIndicator\n }\n scoreBands {\n band\n count\n percent\n polarity\n variation {\n unit\n value\n }\n }\n agentScoreAvg\n agentScoreAvgBand\n analyzedConversations\n hasActiveDispatches\n activeDispatches {\n sent {\n ...aiAgentDashboardIndicator\n }\n answered {\n ...aiAgentDashboardIndicator\n }\n unanswered {\n ...aiAgentDashboardIndicator\n }\n }\n sentimentAtStart {\n ...aiAgentDashboardSentiment\n }\n sentimentAtEnd {\n ...aiAgentDashboardSentiment\n }\n contactReasons {\n all {\n ...aiAgentDashboardContactReason\n }\n handoff {\n ...aiAgentDashboardContactReason\n }\n abandonment {\n ...aiAgentDashboardContactReason\n }\n }\n procedures {\n key\n name\n count\n level\n }\n knowledgeGaps {\n key\n count\n level\n }\n series {\n date\n endDate\n conversations\n conversationsEligible\n conversationsResolved\n conversationsUnresolved\n conversationsHandoffNeed\n conversationsAbandoned\n resolvedRate\n unresolvedRate\n handoffNeedRate\n abandonmentRate\n }\n truncated\n analysesTruncated\n }\n}\n \n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n \n\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n \n\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
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+ export declare const AiAgentDashboardDocument = "\n query aiAgentDashboard($input: AiAgentDashboardInput!) {\n aiAgentDashboard(input: $input) {\n agentId\n timezone\n window {\n from\n to\n }\n previousWindow {\n from\n to\n }\n bucket\n conversations {\n ...aiAgentDashboardIndicator\n }\n resolved {\n ...aiAgentDashboardIndicator\n }\n unresolved {\n ...aiAgentDashboardIndicator\n }\n handoffProcedure {\n ...aiAgentDashboardIndicator\n }\n handoffNeed {\n ...aiAgentDashboardIndicator\n }\n abandonment {\n ...aiAgentDashboardIndicator\n }\n scoreBands {\n band\n count\n percent\n polarity\n variation {\n unit\n value\n }\n }\n agentScoreAvg\n agentScoreAvgBand\n analyzedConversations\n conversationsProvisional\n conversationsAwaitingClassification\n hasActiveDispatches\n activeDispatches {\n sent {\n ...aiAgentDashboardIndicator\n }\n answered {\n ...aiAgentDashboardIndicator\n }\n unanswered {\n ...aiAgentDashboardIndicator\n }\n }\n sentimentAtStart {\n ...aiAgentDashboardSentiment\n }\n sentimentAtEnd {\n ...aiAgentDashboardSentiment\n }\n contactReasons {\n all {\n ...aiAgentDashboardContactReason\n }\n handoff {\n ...aiAgentDashboardContactReason\n }\n abandonment {\n ...aiAgentDashboardContactReason\n }\n }\n procedures {\n key\n name\n count\n level\n }\n knowledgeGaps {\n key\n count\n level\n }\n series {\n date\n endDate\n conversations\n conversationsEligible\n conversationsResolved\n conversationsUnresolved\n conversationsHandoffNeed\n conversationsAbandoned\n resolvedRate\n unresolvedRate\n handoffNeedRate\n abandonmentRate\n }\n truncated\n analysesTruncated\n }\n}\n \n fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n value\n polarity\n variation {\n unit\n value\n }\n}\n \n\n fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n sentiment\n count\n percent\n polarity\n variation {\n unit\n value\n }\n}\n \n\n fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n key\n count\n percent\n}\n ";
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  export declare const AiAgentConversationOutcomeDocument = "\n query aiAgentConversationOutcome($sessionId: ID!, $conversationId: ID) {\n aiAgentConversationOutcome(\n sessionId: $sessionId\n conversationId: $conversationId\n ) {\n conversationId\n sessionId\n agentId\n agentVersion\n resolution\n resolutionDefinition\n collectedData\n collectedDataAvailable\n turns\n startedAt\n lastTurnAt\n haltReason\n handoffReason\n agentSummary\n promisedNextStep\n classification {\n state\n status\n classification\n subcategory\n technicalFailure\n eligibleForResolution\n consumesAllowance\n inactivityWindowMs\n definitionVersion\n }\n channelType\n reversibleUntil\n actions {\n toolId\n name\n ok\n result\n at\n }\n contactReason {\n name\n useCaseId\n tag\n other\n source\n }\n analysis {\n analysisVersion\n failed\n failureReason\n sentimentStart\n sentimentEnd\n estimatedSatisfaction\n riskAlerts\n knowledgeGaps\n repeatedInformation\n humanRequests\n contactReason\n contactReasonId\n contactReasonTag\n contactReasonOther\n contactReasonSource\n summary\n agentScore\n agentScoreBand\n agentClarity\n customerEffortScore\n model\n costMicroUsd\n analyzedAt\n }\n }\n}\n ";
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  export declare const SaveAiAgentUseCaseDocument = "\n mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n saveAiAgentUseCase(input: $input) {\n ...aiAgentUseCase\n }\n}\n \n fragment aiAgentUseCase on AiAgentUseCase {\n id\n name\n subjectDescription\n procedureId\n tag\n status\n updatedAt\n}\n ";
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  export declare const SaveAiAgentProcedureDocument = "\n mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n saveAiAgentProcedure(input: $input) {\n ...aiAgentProcedure\n }\n}\n \n fragment aiAgentProcedure on AiAgentProcedure {\n id\n name\n guidanceSteps\n toolIds\n contingency\n executionAutonomy\n endsConversationAfterInforming\n continuesAfterApproval\n approvedReplyTemplate\n deniedReplyTemplate\n expiredReplyTemplate\n replyEmailSubject\n status\n updatedAt\n}\n ";
@@ -2285,14 +2303,14 @@ export declare const RemoveAiAgentProcedureDocument = "\n mutation removeAiAg
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  export declare const RememberAiAgentSessionFactsDocument = "\n mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n rememberAiAgentSessionFacts(input: $input)\n}\n ";
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  export declare const ListAiAgentApprovalsDocument = "\n query listAiAgentApprovals($agentId: ID!, $status: String) {\n listAiAgentApprovals(agentId: $agentId, status: $status) {\n ...aiAgentApproval\n }\n}\n \n fragment aiAgentApproval on AiAgentApproval {\n agentId\n sessionId\n toolId\n toolName\n args\n channelId\n customerId\n requestedAt\n expiresAt\n status\n decidedBy\n decidedAt\n}\n ";
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  export declare const ResolveAiAgentApprovalDocument = "\n mutation resolveAiAgentApproval($input: ResolveAiAgentApprovalInput!) {\n resolveAiAgentApproval(input: $input)\n}\n ";
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- export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n }\n}\n ";
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+ export declare const RegisterAiAgentToolDocument = "\n mutation registerAiAgentTool($input: RegisterAiAgentToolInput!) {\n registerAiAgentTool(input: $input) {\n ...aiAgentTool\n }\n}\n \n fragment aiAgentTool on AiAgentTool {\n toolId\n name\n description\n effect\n availability\n requiresAuthenticatedCustomer\n onFailure\n emptyResultMessage\n customerScope\n returns\n approval\n parameters {\n name\n type\n required\n description\n grounding\n format\n }\n}\n ";
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  export declare const UnregisterAiAgentToolDocument = "\n mutation unregisterAiAgentTool($input: UnregisterAiAgentToolInput!) {\n unregisterAiAgentTool(input: $input)\n}\n ";
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  export declare const RemoveAiAgentScenarioDocument = "\n mutation removeAiAgentScenario($input: RemoveAiAgentScenarioInput!) {\n removeAiAgentScenario(input: $input)\n}\n ";
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  export declare const SaveAiAgentScenarioDocument = "\n mutation saveAiAgentScenario($input: SaveAiAgentScenarioInput!) {\n saveAiAgentScenario(input: $input) {\n ...aiAgentScenario\n }\n}\n \n fragment aiAgentScenario on AiAgentScenario {\n scenarioId\n description\n customerId\n turns\n expectations\n}\n ";
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- export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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- export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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+ export declare const CheckAiAgentVersionDocument = "\n mutation checkAiAgentVersion($input: CheckAiAgentVersionInput!) {\n checkAiAgentVersion(input: $input) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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+ export declare const GetAiAgentCheckRunDocument = "\n query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n ...aiAgentCheckRun\n }\n}\n \n fragment aiAgentCheckRun on AiAgentCheckRun {\n runId\n agentId\n version\n status\n requestedAt\n startedAt\n finishedAt\n totalRuns\n completedRuns\n error\n excludedTools {\n ...aiAgentToolExclusion\n }\n result {\n safeToPublish\n authoring {\n useCases\n procedures\n updatedAt\n }\n reports {\n scenarioId\n runs\n cut\n measured\n passed\n rate\n handoffReasons {\n key\n count\n }\n turns {\n turn\n runs\n answered\n grounded\n blocked\n identificationRequired\n toolNames {\n key\n count\n }\n blockCategories {\n key\n count\n }\n }\n }\n regressions {\n scenarioId\n before\n after\n }\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
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  export declare const AiAgentCheckLimitsDocument = "\n query aiAgentCheckLimits($agentId: ID!) {\n aiAgentCheckLimits(agentId: $agentId) {\n minRunsPerScenario\n maxRunsPerScenario\n maxSuiteRuns\n scenarioCount\n }\n}\n ";
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- export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n conversationsByClassification {\n key\n count\n }\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
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+ export declare const AiAgentMetricsDocument = "\n query aiAgentMetrics($input: AiAgentMetricsInput!) {\n aiAgentMetrics(input: $input) {\n ...aiAgentMetricsReport\n }\n}\n \n fragment aiAgentMetricsReport on AiAgentMetrics {\n agentId\n from\n to\n truncated\n conversations\n conversationsResolved\n conversationsInconclusive\n conversationsHandoffRequested\n resolutionRate\n resolutionDefinition\n classificationBreakdown {\n state\n subcategory\n technicalFailure\n count\n }\n conversationsEligible\n conversationsResolvedByDefinition\n conversationsProvisional\n conversationsAwaitingClassification\n resolvedRate\n unresolvedRate\n handoffProcedureRate\n handoffNeedRate\n abandonmentRate\n classificationDefinitionVersion\n classificationDefinitionVersions {\n key\n count\n }\n analyzedConversations\n estimatedSatisfactionAvg\n sentimentAtStart {\n key\n count\n }\n sentimentAtEnd {\n key\n count\n }\n riskAlerts {\n key\n count\n }\n topKnowledgeGaps {\n key\n count\n }\n analysisCostMicroUsd\n failedAnalyses\n analysesTruncated\n agentScoreAvg\n agentScoreAvgBand\n agentScoreBands {\n key\n count\n }\n agentClarityAvg\n customerEffortScoreAvg\n contactReasons {\n all {\n key\n count\n }\n handoff {\n key\n count\n }\n abandonment {\n key\n count\n }\n }\n escalatedToHuman\n escalatedToFlow\n escalatedTargetUndeclared\n handoffsByReason {\n key\n count\n }\n humanRequestedTurns\n costMicroUsd\n costMicroUsdPerResolvedConversation\n unpricedTurns\n inputTokens\n outputTokens\n totalTokens\n cachedInputTokens\n cachedTurns\n llmCalls\n turnsByModel {\n key\n count\n }\n avgTurnDurationMs\n p95TurnDurationMs\n avgLlmLatencyMs\n turns\n answeredTurns\n answeredWithFailedConnectionTurns\n unansweredTurns\n unansweredDefinition\n topTopics {\n key\n count\n }\n topUnansweredQuestions {\n key\n count\n }\n blockedTurns\n blocksByCategory {\n key\n count\n }\n haltedTurns\n haltReasons {\n key\n count\n }\n budgetExceededTurns\n identificationRequiredTurns\n toolCalls\n toolCallsFailed\n toolErrorsByConnection {\n key\n count\n }\n toolErrorsByClass {\n key\n count\n }\n knowledgeRetrieved\n knowledgeEmpty\n knowledgeUnavailable\n knowledgeSkipped\n}\n ";
2296
2314
  export declare const AiAgentVersionSpecDocument = "\n query aiAgentVersionSpec($agentId: ID!) {\n listAiAgentVersions(agentId: $agentId) {\n ...aiAgentVersionWithSpec\n }\n}\n \n fragment aiAgentVersionWithSpec on AiAgentVersion {\n agentId\n version\n status\n createdAt\n spec {\n ...aiAgentSpec\n }\n excludedTools {\n ...aiAgentToolExclusion\n }\n}\n \n\n fragment aiAgentSpec on AiAgentSpec {\n identity {\n displayName\n role\n tone\n toneNotes\n openingMessage\n outOfScopeBehaviour\n }\n can\n cannot\n knowledgeBaseIds\n knowledgeFallback\n toolIds\n budget {\n maxSteps\n maxToolCalls\n maxTokens\n maxCostMicroUsd\n maxPeriodCostMicroUsd\n onExceeded\n }\n handoff {\n transition\n target\n }\n channels\n conversationTiming {\n channel\n abandonAfterMs\n remindAfterMs\n metaWindowMs\n reminderMessage\n renewalMessage\n }\n}\n \n\n fragment aiAgentToolExclusion on AiAgentToolExclusion {\n toolId\n reason\n}\n ";
2297
2315
  export declare const AiAgentRoutingPreviewDocument = "\n query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n aiAgentRoutingPreview(input: $input) {\n high\n medium\n examples {\n message\n useCaseId\n score\n confidence\n }\n }\n}\n ";
2298
2316
  export declare const AiAgentKnowledgeBasesDocument = "\n query aiAgentKnowledgeBases {\n aiAgentKnowledgeBases {\n id\n title\n isPublic\n }\n}\n ";
package/src/sdks/ai.js CHANGED
@@ -1,9 +1,9 @@
1
1
  "use strict";
2
2
  /* istanbul ignore file */
3
3
  Object.defineProperty(exports, "__esModule", { value: true });
4
- exports.QnaFragmentFragmentDoc = exports.NlpInstanceFragmentDoc = exports.AiAgentMetricsReportFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentListingMetricsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = exports.AiAgentSpecFragmentDoc = exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolEffect = exports.ToolAvailability = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentAnalysisFailureReason = void 0;
5
- exports.ListQnAInstancesDocument = exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentMetricsDocument = exports.AiAgentCheckLimitsDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.AiAgentMetricsByAgentDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = void 0;
6
- exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = void 0;
4
+ exports.NlpInstanceFragmentDoc = exports.AiAgentMetricsReportFragmentDoc = exports.AiAgentCheckRunFragmentDoc = exports.AiAgentApprovalFragmentDoc = exports.AiAgentDashboardContactReasonFragmentDoc = exports.AiAgentDashboardSentimentFragmentDoc = exports.AiAgentDashboardIndicatorFragmentDoc = exports.AiAgentScenarioFragmentDoc = exports.AiAgentTraceFragmentDoc = exports.AiAgentToolFragmentDoc = exports.AiAgentProcedureFragmentDoc = exports.AiAgentUseCaseFragmentDoc = exports.AiAgentListingMetricsFieldsFragmentDoc = exports.AiAgentListingMetricsFragmentDoc = exports.AiAgentVersionWithSpecFragmentDoc = exports.AiAgentToolExclusionFragmentDoc = exports.AiAgentSpecFragmentDoc = exports.AiAgentVersionFragmentDoc = exports.AiAgentSummaryFragmentDoc = exports.Typenames = exports.ToolParameterType = exports.ToolParameterFormat = exports.ToolEffect = exports.ToolAvailability = exports.TonePreset = exports.ParameterGrounding = exports.Can = exports.BudgetExceededAction = exports.AppInstanceStatus = exports.AiAgentVersionStatus = exports.AiAgentVariationUnit = exports.AiAgentTechnicalFailure = exports.AiAgentSortDirection = exports.AiAgentSentiment = exports.AiAgentScoreBand = exports.AiAgentRiskAlert = exports.AiAgentMetricsBucket = exports.AiAgentMetricPolarity = exports.AiAgentHandoffReason = exports.AiAgentFrequencyLevel = exports.AiAgentExecutionAutonomy = exports.AiAgentConversationSubcategory = exports.AiAgentConversationStatus = exports.AiAgentConversationState = exports.AiAgentConversationSortField = exports.AiAgentConversationClass = exports.AiAgentContactReasonSource = exports.AiAgentCheckRunStatus = exports.AiAgentChannelType = exports.AiAgentAnalysisFailureReason = void 0;
5
+ exports.GetQnAInstanceDocument = exports.TestNlpInstanceDocument = exports.RemoveNlpInstanceDocument = exports.UpdateNlpInstanceDocument = exports.CreateNlpInstanceDocument = exports.ListNlpInstancesDocument = exports.GetNlpInstanceDocument = exports.ExtractImageMetadataDocument = exports.AiAgentKnowledgeBasesDocument = exports.AiAgentRoutingPreviewDocument = exports.AiAgentVersionSpecDocument = exports.AiAgentMetricsDocument = exports.AiAgentCheckLimitsDocument = exports.GetAiAgentCheckRunDocument = exports.CheckAiAgentVersionDocument = exports.SaveAiAgentScenarioDocument = exports.RemoveAiAgentScenarioDocument = exports.UnregisterAiAgentToolDocument = exports.RegisterAiAgentToolDocument = exports.ResolveAiAgentApprovalDocument = exports.ListAiAgentApprovalsDocument = exports.RememberAiAgentSessionFactsDocument = exports.RemoveAiAgentProcedureDocument = exports.RemoveAiAgentUseCaseDocument = exports.SaveAiAgentProcedureDocument = exports.SaveAiAgentUseCaseDocument = exports.AiAgentConversationOutcomeDocument = exports.AiAgentDashboardDocument = exports.AiAgentMetricsSeriesDocument = exports.AiAgentConversationMetricsDocument = exports.AiAgentRetentionPolicyDocument = exports.SetAiAgentRetentionPolicyDocument = exports.ReindexAiAgentDashboardDocument = exports.ListAiAgentScenariosDocument = exports.AiAgentTraceDocument = exports.AiAgentUseCaseOverlapDocument = exports.ListAiAgentToolsDocument = exports.ListAiAgentProceduresDocument = exports.ListAiAgentUseCasesDocument = exports.RemoveAiAgentDocument = exports.RemoveAiAgentVersionDocument = exports.RollbackAiAgentVersionDocument = exports.UnpublishAiAgentVersionDocument = exports.PublishAiAgentVersionDocument = exports.DraftAiAgentDocument = exports.AiAgentListingMetricsDocument = exports.AiAgentMetricsByAgentDocument = exports.ListAiAgentVersionsDocument = exports.ListAiAgentsDocument = exports.QnaFragmentFragmentDoc = void 0;
6
+ exports.serviceName = exports.RemoveQnAInstanceDocument = exports.UpdateQnAInstanceDocument = exports.CreateQnAInstanceDocument = exports.TestQnAInstanceDocument = exports.ListQnAInstancesDocument = void 0;
7
7
  exports.getSdk = getSdk;
8
8
  var AiAgentAnalysisFailureReason;
9
9
  (function (AiAgentAnalysisFailureReason) {
@@ -215,6 +215,10 @@ var ToolEffect;
215
215
  ToolEffect["Read"] = "read";
216
216
  ToolEffect["Write"] = "write";
217
217
  })(ToolEffect || (exports.ToolEffect = ToolEffect = {}));
218
+ var ToolParameterFormat;
219
+ (function (ToolParameterFormat) {
220
+ ToolParameterFormat["CpfCnpj"] = "cpf_cnpj";
221
+ })(ToolParameterFormat || (exports.ToolParameterFormat = ToolParameterFormat = {}));
218
222
  var ToolParameterType;
219
223
  (function (ToolParameterType) {
220
224
  ToolParameterType["Boolean"] = "boolean";
@@ -388,6 +392,7 @@ exports.AiAgentToolFragmentDoc = `
388
392
  availability
389
393
  requiresAuthenticatedCustomer
390
394
  onFailure
395
+ emptyResultMessage
391
396
  customerScope
392
397
  returns
393
398
  approval
@@ -397,6 +402,7 @@ exports.AiAgentToolFragmentDoc = `
397
402
  required
398
403
  description
399
404
  grounding
405
+ format
400
406
  }
401
407
  }
402
408
  `;
@@ -425,6 +431,7 @@ exports.AiAgentTraceFragmentDoc = `
425
431
  name
426
432
  result
427
433
  ok
434
+ empty
428
435
  connection
429
436
  errorClass
430
437
  }
@@ -501,6 +508,11 @@ exports.AiAgentCheckRunFragmentDoc = `
501
508
  }
502
509
  result {
503
510
  safeToPublish
511
+ authoring {
512
+ useCases
513
+ procedures
514
+ updatedAt
515
+ }
504
516
  reports {
505
517
  scenarioId
506
518
  runs
@@ -549,10 +561,6 @@ exports.AiAgentMetricsReportFragmentDoc = `
549
561
  conversationsHandoffRequested
550
562
  resolutionRate
551
563
  resolutionDefinition
552
- conversationsByClassification {
553
- key
554
- count
555
- }
556
564
  classificationBreakdown {
557
565
  state
558
566
  subcategory
@@ -561,6 +569,8 @@ exports.AiAgentMetricsReportFragmentDoc = `
561
569
  }
562
570
  conversationsEligible
563
571
  conversationsResolvedByDefinition
572
+ conversationsProvisional
573
+ conversationsAwaitingClassification
564
574
  resolvedRate
565
575
  unresolvedRate
566
576
  handoffProcedureRate
@@ -873,6 +883,8 @@ exports.AiAgentConversationMetricsDocument = `
873
883
  state
874
884
  status
875
885
  subcategory
886
+ reversibleUntil
887
+ provisional
876
888
  contactReason
877
889
  contactReasonTag
878
890
  channelType
@@ -961,6 +973,8 @@ exports.AiAgentDashboardDocument = `
961
973
  agentScoreAvg
962
974
  agentScoreAvgBand
963
975
  analyzedConversations
976
+ conversationsProvisional
977
+ conversationsAwaitingClassification
964
978
  hasActiveDispatches
965
979
  activeDispatches {
966
980
  sent {