@droz-js/sdk 0.24.2 → 0.24.4

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.24.2",
+  "version": "0.24.4",
   "private": false,
   "repository": {
     "type": "git",

package/src/sdks/ai.d.ts

@@ -323,6 +323,14 @@ export type AiAgentConversationClassification = {
     subcategory?: Maybe<AiAgentConversationSubcategory>;
     technicalFailure?: Maybe<AiAgentTechnicalFailure>;
 };
+export type AiAgentConversationFacet = {
+    name: Scalars['String']['output'];
+    values: Array<AiAgentConversationFacetValue>;
+};
+export type AiAgentConversationFacetValue = {
+    count: Scalars['Number']['output'];
+    value: Scalars['String']['output'];
+};
 export type AiAgentConversationMetrics = {
     channel?: Maybe<Scalars['String']['output']>;
     channelType?: Maybe<AiAgentChannelType>;
@@ -341,18 +349,27 @@ export type AiAgentConversationMetrics = {
     turns: Scalars['Number']['output'];
 };
 export type AiAgentConversationMetricsInput = {
+    activeDispatch?: InputMaybe<Scalars['Boolean']['input']>;
     agentId: Scalars['ID']['input'];
     channel?: InputMaybe<Scalars['String']['input']>;
     from: Scalars['Number']['input'];
+    hasRiskAlert?: InputMaybe<Scalars['Boolean']['input']>;
     limit?: InputMaybe<Scalars['Number']['input']>;
     offset?: InputMaybe<Scalars['Number']['input']>;
+    scoreBand?: InputMaybe<Array<AiAgentScoreBand>>;
     search?: InputMaybe<Scalars['String']['input']>;
+    sentimentEnd?: InputMaybe<Array<AiAgentSentiment>>;
+    sentimentStart?: InputMaybe<Array<AiAgentSentiment>>;
     sortBy?: InputMaybe<AiAgentConversationSortField>;
     sortDirection?: InputMaybe<AiAgentSortDirection>;
     status?: InputMaybe<Array<AiAgentConversationStatus>>;
+    subcategory?: InputMaybe<Array<AiAgentConversationSubcategory>>;
     to: Scalars['Number']['input'];
+    useCaseId?: InputMaybe<Array<Scalars['ID']['input']>>;
 };
 export type AiAgentConversationMetricsPage = {
+    /** Cada faceta conta sobre o conjunto filtrado pelos outros filtros, sem o seu próprio. */
+    facets: Array<AiAgentConversationFacet>;
     items: Array<AiAgentConversationMetrics>;
     limit: Scalars['Number']['output'];
     offset: Scalars['Number']['output'];
@@ -425,6 +442,8 @@ export declare enum AiAgentConversationSubcategory {
 }
 export type AiAgentDashboard = {
     abandonment: AiAgentDashboardIndicator;
+    /** Absent when no dispatch was sent in the window. Absent is not zero. */
+    activeDispatches?: Maybe<AiAgentDashboardActiveDispatches>;
     agentId: Scalars['ID']['output'];
     /** Absent when no conversation was analyzed in the window. Absent is not zero. */
     agentScoreAvg?: Maybe<Scalars['Float']['output']>;
@@ -436,6 +455,8 @@ export type AiAgentDashboard = {
     conversations: AiAgentDashboardIndicator;
     handoffNeed: AiAgentDashboardIndicator;
     handoffProcedure: AiAgentDashboardIndicator;
+    /** Do agente, não da janela. Vira true na primeira conversa aberta pela resposta a um disparo ativo. */
+    hasActiveDispatches: Scalars['Boolean']['output'];
     knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
     period: AiAgentDashboardPeriod;
     previousWindow: AiAgentDashboardWindow;
@@ -451,6 +472,12 @@ export type AiAgentDashboard = {
     unresolved: AiAgentDashboardIndicator;
     window: AiAgentDashboardWindow;
 };
+/** `answered` and `unanswered` are the share of the dispatches whose window is closed, one decimal. Absent while none is closed. */
+export type AiAgentDashboardActiveDispatches = {
+    answered: AiAgentDashboardIndicator;
+    sent: AiAgentDashboardIndicator;
+    unanswered: AiAgentDashboardIndicator;
+};
 /** Sorted by count, highest first. */
 export type AiAgentDashboardContactReason = {
     count: Scalars['Number']['output'];
@@ -1670,6 +1697,7 @@ export declare enum Typenames {
     AiAgentConversation = "AiAgentConversation",
     AiAgentConversationAnalysis = "AiAgentConversationAnalysis",
     AiAgentConversationPointer = "AiAgentConversationPointer",
+    AiAgentDispatchingAgent = "AiAgentDispatchingAgent",
     AiAgentEvalReport = "AiAgentEvalReport",
     AiAgentExternalTermination = "AiAgentExternalTermination",
     AiAgentOpenConversation = "AiAgentOpenConversation",
@@ -1843,6 +1871,9 @@ export type AiAgentConversationMetricsQueryVariables = Exact<{
 export type AiAgentConversationMetricsQuery = {
     aiAgentConversationMetrics: (Pick<AiAgentConversationMetricsPage, 'total' | 'limit' | 'offset' | 'truncated'> & {
         items: Array<Pick<AiAgentConversationMetrics, 'sessionId' | 'channel' | 'turns' | 'startedAt' | 'lastTurnAt' | 'totalTokens' | 'costMicroUsd' | 'durationMs' | 'lastOutcome' | 'state' | 'status' | 'subcategory' | 'contactReason' | 'contactReasonTag' | 'channelType'>>;
+        facets: Array<(Pick<AiAgentConversationFacet, 'name'> & {
+            values: Array<Pick<AiAgentConversationFacetValue, 'value' | 'count'>>;
+        })>;
     });
 };
 export type AiAgentMetricsSeriesQueryVariables = Exact<{
@@ -1857,7 +1888,7 @@ export type AiAgentDashboardQueryVariables = Exact<{
     input: AiAgentDashboardInput;
 }>;
 export type AiAgentDashboardQuery = {
-    aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'period' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'truncated' | 'analysesTruncated'> & {
+    aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'period' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'hasActiveDispatches' | 'truncated' | 'analysesTruncated'> & {
         window: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         previousWindow: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         conversations: AiAgentDashboardIndicatorFragment;
@@ -1869,6 +1900,11 @@ export type AiAgentDashboardQuery = {
         scoreBands: Array<(Pick<AiAgentDashboardScoreBand, 'band' | 'count' | 'percent' | 'polarity'> & {
             variation: Pick<AiAgentVariation, 'unit' | 'value'>;
         })>;
+        activeDispatches?: Maybe<{
+            sent: AiAgentDashboardIndicatorFragment;
+            answered: AiAgentDashboardIndicatorFragment;
+            unanswered: AiAgentDashboardIndicatorFragment;
+        }>;
         sentimentAtStart: Array<AiAgentDashboardSentimentFragment>;
         sentimentAtEnd: Array<AiAgentDashboardSentimentFragment>;
         contactReasons: {
@@ -2160,9 +2196,9 @@ export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId
 export declare const ListAiAgentScenariosDocument = "\n    query listAiAgentScenarios($agentId: ID!) {\n  listAiAgentScenarios(agentId: $agentId) {\n    ...aiAgentScenario\n  }\n}\n    \n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
 export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAgentRetentionPolicy($input: AiAgentRetentionPolicyInput!) {\n  setAiAgentRetentionPolicy(input: $input) {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
-export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    truncated\n  }\n}\n    ";
+export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    facets {\n      name\n      values {\n        value\n        count\n      }\n    }\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
-export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
+export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    hasActiveDispatches\n    activeDispatches {\n      sent {\n        ...aiAgentDashboardIndicator\n      }\n      answered {\n        ...aiAgentDashboardIndicator\n      }\n      unanswered {\n        ...aiAgentDashboardIndicator\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!) {\n  aiAgentConversationOutcome(sessionId: $sessionId) {\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";

package/src/sdks/ai.js

@@ -214,6 +214,7 @@ var Typenames;
     Typenames["AiAgentConversation"] = "AiAgentConversation";
     Typenames["AiAgentConversationAnalysis"] = "AiAgentConversationAnalysis";
     Typenames["AiAgentConversationPointer"] = "AiAgentConversationPointer";
+    Typenames["AiAgentDispatchingAgent"] = "AiAgentDispatchingAgent";
     Typenames["AiAgentEvalReport"] = "AiAgentEvalReport";
     Typenames["AiAgentExternalTermination"] = "AiAgentExternalTermination";
     Typenames["AiAgentOpenConversation"] = "AiAgentOpenConversation";
@@ -834,6 +835,13 @@ exports.AiAgentConversationMetricsDocument = `
     total
     limit
     offset
+    facets {
+      name
+      values {
+        value
+        count
+      }
+    }
     truncated
   }
 }
@@ -904,6 +912,18 @@ exports.AiAgentDashboardDocument = `
     agentScoreAvg
     agentScoreAvgBand
     analyzedConversations
+    hasActiveDispatches
+    activeDispatches {
+      sent {
+        ...aiAgentDashboardIndicator
+      }
+      answered {
+        ...aiAgentDashboardIndicator
+      }
+      unanswered {
+        ...aiAgentDashboardIndicator
+      }
+    }
     sentimentAtStart {
       ...aiAgentDashboardSentiment
     }