@droz-js/sdk 0.22.0 → 0.22.2

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.22.0",
+  "version": "0.22.2",
   "private": false,
   "repository": {
     "type": "git",

package/src/sdks/ai.d.ts

@@ -178,6 +178,22 @@ export type AiAgentBudgetInput = {
     maxToolCalls: Scalars['Int']['input'];
     onExceeded: BudgetExceededAction;
 };
+export type AiAgentChannelTiming = {
+    abandonAfterMs?: Maybe<Scalars['Number']['output']>;
+    channel: Scalars['String']['output'];
+    metaWindowMs?: Maybe<Scalars['Number']['output']>;
+    remindAfterMs?: Maybe<Scalars['Number']['output']>;
+    reminderMessage?: Maybe<Scalars['String']['output']>;
+    renewalMessage?: Maybe<Scalars['String']['output']>;
+};
+export type AiAgentChannelTimingInput = {
+    abandonAfterMs?: InputMaybe<Scalars['Number']['input']>;
+    channel: Scalars['String']['input'];
+    metaWindowMs?: InputMaybe<Scalars['Number']['input']>;
+    remindAfterMs?: InputMaybe<Scalars['Number']['input']>;
+    reminderMessage?: InputMaybe<Scalars['String']['input']>;
+    renewalMessage?: InputMaybe<Scalars['String']['input']>;
+};
 export declare enum AiAgentChannelType {
     Email = "email",
     Web = "web",
@@ -303,6 +319,7 @@ export type AiAgentConversationClassification = {
     eligibleForResolution: Scalars['Boolean']['output'];
     inactivityWindowMs: Scalars['Number']['output'];
     state: AiAgentConversationState;
+    status: AiAgentConversationStatus;
     subcategory?: Maybe<AiAgentConversationSubcategory>;
     technicalFailure?: Maybe<AiAgentTechnicalFailure>;
 };
@@ -409,7 +426,11 @@ export declare enum AiAgentConversationSubcategory {
 export type AiAgentDashboard = {
     abandonment: AiAgentDashboardIndicator;
     agentId: Scalars['ID']['output'];
+    /** Absent when no conversation was analyzed in the window. Absent is not zero. */
+    agentScoreAvg?: Maybe<Scalars['Float']['output']>;
+    agentScoreAvgBand?: Maybe<AiAgentScoreBand>;
     analysesTruncated: Scalars['Boolean']['output'];
+    analyzedConversations: Scalars['Number']['output'];
     bucket: AiAgentMetricsBucket;
     contactReasons: AiAgentDashboardContactReasons;
     conversations: AiAgentDashboardIndicator;
@@ -763,14 +784,19 @@ export type AiAgentMetricsWindowInput = {
     to: Scalars['Number']['input'];
 };
 export type AiAgentProcedure = {
+    approvedReplyTemplate?: Maybe<Scalars['String']['output']>;
     contingency: Scalars['String']['output'];
+    continuesAfterApproval: Scalars['Boolean']['output'];
+    deniedReplyTemplate?: Maybe<Scalars['String']['output']>;
     endsConversationAfterInforming: Scalars['Boolean']['output'];
     /** `autonomous` ou `needsApproval`. Ferramenta irreversivel exige `needsApproval`. */
     executionAutonomy: Scalars['String']['output'];
+    expiredReplyTemplate?: Maybe<Scalars['String']['output']>;
     /** As etapas como o autor instruiria uma pessoa. O texto e a fonte da verdade (§6.2). */
     guidanceSteps: Array<Scalars['String']['output']>;
     id: Scalars['ID']['output'];
     name: Scalars['String']['output'];
+    replyEmailSubject?: Maybe<Scalars['String']['output']>;
     status: Scalars['String']['output'];
     /** Ferramentas que as etapas usam. Declaradas: e o que da para validar sem interpretar o texto. */
     toolIds: Array<Scalars['ID']['output']>;
@@ -914,6 +940,7 @@ export type AiAgentSpec = {
     cannot: Array<Scalars['String']['output']>;
     /** Canais em que o agente atende. Ausente = ainda nao vinculado; declarado vazio e erro. */
     channels?: Maybe<Array<Scalars['String']['output']>>;
+    conversationTiming?: Maybe<Array<AiAgentChannelTiming>>;
     handoff?: Maybe<AiAgentHandoff>;
     identity: AiAgentIdentity;
     /**
@@ -933,6 +960,7 @@ export type AiAgentSpecInput = {
     can: Array<Scalars['String']['input']>;
     cannot: Array<Scalars['String']['input']>;
     channels?: InputMaybe<Array<Scalars['String']['input']>>;
+    conversationTiming?: InputMaybe<Array<AiAgentChannelTimingInput>>;
     handoff?: InputMaybe<AiAgentHandoffInput>;
     identity: AiAgentIdentityInput;
     /**
@@ -1497,12 +1525,17 @@ export type ResolveAiAgentApprovalInput = {
 };
 export type SaveAiAgentProcedureInput = {
     agentId: Scalars['ID']['input'];
+    approvedReplyTemplate?: InputMaybe<Scalars['String']['input']>;
     contingency: Scalars['String']['input'];
+    continuesAfterApproval?: InputMaybe<Scalars['Boolean']['input']>;
+    deniedReplyTemplate?: InputMaybe<Scalars['String']['input']>;
     endsConversationAfterInforming?: InputMaybe<Scalars['Boolean']['input']>;
     executionAutonomy: Scalars['String']['input'];
+    expiredReplyTemplate?: InputMaybe<Scalars['String']['input']>;
     guidanceSteps: Array<Scalars['String']['input']>;
     id: Scalars['ID']['input'];
     name: Scalars['String']['input'];
+    replyEmailSubject?: InputMaybe<Scalars['String']['input']>;
     status: Scalars['String']['input'];
     toolIds: Array<Scalars['ID']['input']>;
 };
@@ -1631,6 +1664,8 @@ export declare enum Typenames {
     AiAgentAnswerCache = "AiAgentAnswerCache",
     AiAgentApproval = "AiAgentApproval",
     AiAgentCheckRun = "AiAgentCheckRun",
+    AiAgentConsumption = "AiAgentConsumption",
+    AiAgentConsumptionMark = "AiAgentConsumptionMark",
     AiAgentConversation = "AiAgentConversation",
     AiAgentConversationAnalysis = "AiAgentConversationAnalysis",
     AiAgentConversationPointer = "AiAgentConversationPointer",
@@ -1672,6 +1707,7 @@ export type AiAgentSpecFragment = (Pick<AiAgentSpec, 'can' | 'cannot' | 'knowled
     identity: Pick<AiAgentIdentity, 'displayName' | 'role' | 'tone' | 'toneNotes' | 'openingMessage' | 'outOfScopeBehaviour'>;
     budget: Pick<AiAgentBudget, 'maxSteps' | 'maxToolCalls' | 'maxTokens' | 'maxCostMicroUsd' | 'maxPeriodCostMicroUsd' | 'onExceeded'>;
     handoff?: Maybe<Pick<AiAgentHandoff, 'transition' | 'target'>>;
+    conversationTiming?: Maybe<Array<Pick<AiAgentChannelTiming, 'channel' | 'abandonAfterMs' | 'remindAfterMs' | 'metaWindowMs' | 'reminderMessage' | 'renewalMessage'>>>;
 });
 export type AiAgentToolExclusionFragment = Pick<AiAgentToolExclusion, 'toolId' | 'reason'>;
 export type AiAgentVersionWithSpecFragment = (Pick<AiAgentVersion, 'agentId' | 'version' | 'status' | 'createdAt'> & {
@@ -1736,7 +1772,7 @@ export type RemoveAiAgentMutationVariables = Exact<{
 }>;
 export type RemoveAiAgentMutation = Pick<Mutation, 'removeAiAgent'>;
 export type AiAgentUseCaseFragment = Pick<AiAgentUseCase, 'id' | 'name' | 'subjectDescription' | 'procedureId' | 'tag' | 'status' | 'updatedAt'>;
-export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'status' | 'updatedAt'>;
+export type AiAgentProcedureFragment = Pick<AiAgentProcedure, 'id' | 'name' | 'guidanceSteps' | 'toolIds' | 'contingency' | 'executionAutonomy' | 'endsConversationAfterInforming' | 'continuesAfterApproval' | 'approvedReplyTemplate' | 'deniedReplyTemplate' | 'expiredReplyTemplate' | 'replyEmailSubject' | 'status' | 'updatedAt'>;
 export type AiAgentToolFragment = (Pick<AiAgentTool, 'toolId' | 'name' | 'description' | 'effect' | 'availability' | 'requiresAuthenticatedCustomer' | 'onFailure' | 'customerScope' | 'returns' | 'approval'> & {
     parameters: Array<Pick<AiAgentToolParameter, 'name' | 'type' | 'required' | 'description' | 'grounding'>>;
 });
@@ -1819,7 +1855,7 @@ export type AiAgentDashboardQueryVariables = Exact<{
     input: AiAgentDashboardInput;
 }>;
 export type AiAgentDashboardQuery = {
-    aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'period' | 'timezone' | 'bucket' | 'truncated' | 'analysesTruncated'> & {
+    aiAgentDashboard: (Pick<AiAgentDashboard, 'agentId' | 'period' | 'timezone' | 'bucket' | 'agentScoreAvg' | 'agentScoreAvgBand' | 'analyzedConversations' | 'truncated' | 'analysesTruncated'> & {
         window: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         previousWindow: Pick<AiAgentDashboardWindow, 'from' | 'to'>;
         conversations: AiAgentDashboardIndicatorFragment;
@@ -1855,7 +1891,7 @@ export type AiAgentConversationOutcomeQueryVariables = Exact<{
 }>;
 export type AiAgentConversationOutcomeQuery = {
     aiAgentConversationOutcome?: Maybe<(Pick<AiAgentConversationOutcome, 'sessionId' | 'agentId' | 'agentVersion' | 'resolution' | 'resolutionDefinition' | 'collectedData' | 'collectedDataAvailable' | 'turns' | 'startedAt' | 'lastTurnAt' | 'haltReason' | 'handoffReason' | 'agentSummary' | 'promisedNextStep' | 'channelType'> & {
-        classification: Pick<AiAgentConversationClassification, 'state' | 'classification' | 'subcategory' | 'technicalFailure' | 'eligibleForResolution' | 'consumesAllowance' | 'inactivityWindowMs' | 'definitionVersion'>;
+        classification: Pick<AiAgentConversationClassification, 'state' | 'status' | 'classification' | 'subcategory' | 'technicalFailure' | 'eligibleForResolution' | 'consumesAllowance' | 'inactivityWindowMs' | 'definitionVersion'>;
         actions: Array<Pick<AiAgentConversationAction, 'toolId' | 'name' | 'ok' | 'result' | 'at'>>;
         contactReason?: Maybe<Pick<AiAgentContactReason, 'name' | 'useCaseId' | 'tag' | 'other' | 'source'>>;
         analysis?: Maybe<Pick<AiAgentConversationAnalysis, 'analysisVersion' | 'failed' | 'failureReason' | 'sentimentStart' | 'sentimentEnd' | 'estimatedSatisfaction' | 'riskAlerts' | 'knowledgeGaps' | 'repeatedInformation' | 'humanRequests' | 'contactReason' | 'contactReasonId' | 'contactReasonTag' | 'contactReasonOther' | 'contactReasonSource' | 'summary' | 'agentScore' | 'agentScoreBand' | 'agentClarity' | 'customerEffortScore' | 'model' | 'costMicroUsd' | 'analyzedAt'>>;
@@ -2088,12 +2124,12 @@ export type RemoveQnAInstanceMutation = {
 };
 export declare const AiAgentSummaryFragmentDoc = "\n    fragment aiAgentSummary on AiAgentSummary {\n  agentId\n  name\n  liveVersion\n  channels\n  updatedAt\n  queuedApprovals\n  status\n}\n    ";
 export declare const AiAgentVersionFragmentDoc = "\n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
-export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n}\n    ";
+export declare const AiAgentSpecFragmentDoc = "\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n}\n    ";
 export declare const AiAgentToolExclusionFragmentDoc = "\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentVersionWithSpecFragmentDoc = "\n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    ";
 export declare const AiAgentListingMetricsFragmentDoc = "\n    fragment aiAgentListingMetrics on AiAgentMetrics {\n  agentId\n  conversations\n  conversationsResolved\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  costMicroUsd\n}\n    ";
 export declare const AiAgentUseCaseFragmentDoc = "\n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  status\n  updatedAt\n}\n    ";
+export declare const AiAgentProcedureFragmentDoc = "\n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const AiAgentToolFragmentDoc = "\n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n  }\n}\n    ";
 export declare const AiAgentTraceFragmentDoc = "\n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    connection\n    errorClass\n  }\n}\n    ";
 export declare const AiAgentScenarioFragmentDoc = "\n    fragment aiAgentScenario on AiAgentScenario {\n  scenarioId\n  description\n  customerId\n  turns\n  expectations\n}\n    ";
@@ -2115,7 +2151,7 @@ export declare const RollbackAiAgentVersionDocument = "\n    mutation rollbackAi
 export declare const RemoveAiAgentVersionDocument = "\n    mutation removeAiAgentVersion($input: AiAgentVersionRefInput!) {\n  removeAiAgentVersion(input: $input) {\n    ...aiAgentVersion\n  }\n}\n    \n    fragment aiAgentVersion on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n}\n    ";
 export declare const RemoveAiAgentDocument = "\n    mutation removeAiAgent($input: AiAgentRefInput!) {\n  removeAiAgent(input: $input)\n}\n    ";
 export declare const ListAiAgentUseCasesDocument = "\n    query listAiAgentUseCases($agentId: ID!) {\n  listAiAgentUseCases(agentId: $agentId) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($agentId: ID!) {\n  listAiAgentProcedures(agentId: $agentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  status\n  updatedAt\n}\n    ";
+export declare const ListAiAgentProceduresDocument = "\n    query listAiAgentProcedures($agentId: ID!) {\n  listAiAgentProcedures(agentId: $agentId) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const ListAiAgentToolsDocument = "\n    query listAiAgentTools {\n  listAiAgentTools {\n    ...aiAgentTool\n  }\n}\n    \n    fragment aiAgentTool on AiAgentTool {\n  toolId\n  name\n  description\n  effect\n  availability\n  requiresAuthenticatedCustomer\n  onFailure\n  customerScope\n  returns\n  approval\n  parameters {\n    name\n    type\n    required\n    description\n    grounding\n  }\n}\n    ";
 export declare const AiAgentUseCaseOverlapDocument = "\n    query aiAgentUseCaseOverlap($agentId: ID!) {\n  aiAgentUseCaseOverlap(agentId: $agentId) {\n    threshold\n    pairs {\n      left\n      right\n      score\n    }\n  }\n}\n    ";
 export declare const AiAgentTraceDocument = "\n    query aiAgentTrace($sessionId: ID!) {\n  aiAgentTrace(sessionId: $sessionId) {\n    ...aiAgentTrace\n  }\n}\n    \n    fragment aiAgentTrace on AiAgentTrace {\n  sessionId\n  turn\n  agentId\n  agentVersion\n  input\n  promptBuilderVersion\n  masterRuleVersion\n  identificationRequired\n  promptFingerprint\n  knowledgeOrigins\n  outcome\n  haltReason\n  steps\n  answer\n  startedAt\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  toolCalls {\n    toolId\n    name\n    result\n    ok\n    connection\n    errorClass\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
@@ -2124,10 +2160,10 @@ export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAg
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
-export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
-export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!) {\n  aiAgentConversationOutcome(sessionId: $sessionId) {\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
+export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    agentScoreAvg\n    agentScoreAvgBand\n    analyzedConversations\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
+export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!) {\n  aiAgentConversationOutcome(sessionId: $sessionId) {\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      status\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
-export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  status\n  updatedAt\n}\n    ";
+export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  continuesAfterApproval\n  approvedReplyTemplate\n  deniedReplyTemplate\n  expiredReplyTemplate\n  replyEmailSubject\n  status\n  updatedAt\n}\n    ";
 export declare const RemoveAiAgentUseCaseDocument = "\n    mutation removeAiAgentUseCase($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentUseCase(input: $input)\n}\n    ";
 export declare const RemoveAiAgentProcedureDocument = "\n    mutation removeAiAgentProcedure($input: AiAgentAuthoringRefInput!) {\n  removeAiAgentProcedure(input: $input)\n}\n    ";
 export declare const RememberAiAgentSessionFactsDocument = "\n    mutation rememberAiAgentSessionFacts($input: RememberAiAgentSessionFactsInput!) {\n  rememberAiAgentSessionFacts(input: $input)\n}\n    ";
@@ -2141,7 +2177,7 @@ export declare const CheckAiAgentVersionDocument = "\n    mutation checkAiAgentV
 export declare const GetAiAgentCheckRunDocument = "\n    query getAiAgentCheckRun($agentId: ID!, $runId: ID!) {\n  getAiAgentCheckRun(agentId: $agentId, runId: $runId) {\n    ...aiAgentCheckRun\n  }\n}\n    \n    fragment aiAgentCheckRun on AiAgentCheckRun {\n  runId\n  agentId\n  version\n  status\n  requestedAt\n  startedAt\n  finishedAt\n  totalRuns\n  completedRuns\n  error\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n  result {\n    safeToPublish\n    reports {\n      scenarioId\n      runs\n      cut\n      measured\n      passed\n      rate\n      handoffReasons {\n        key\n        count\n      }\n      turns {\n        turn\n        runs\n        answered\n        grounded\n        blocked\n        identificationRequired\n        toolNames {\n          key\n          count\n        }\n        blockCategories {\n          key\n          count\n        }\n      }\n    }\n    regressions {\n      scenarioId\n      before\n      after\n    }\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentCheckLimitsDocument = "\n    query aiAgentCheckLimits($agentId: ID!) {\n  aiAgentCheckLimits(agentId: $agentId) {\n    minRunsPerScenario\n    maxRunsPerScenario\n    maxSuiteRuns\n    scenarioCount\n  }\n}\n    ";
 export declare const AiAgentMetricsDocument = "\n    query aiAgentMetrics($input: AiAgentMetricsInput!) {\n  aiAgentMetrics(input: $input) {\n    ...aiAgentMetricsReport\n  }\n}\n    \n    fragment aiAgentMetricsReport on AiAgentMetrics {\n  agentId\n  from\n  to\n  truncated\n  conversations\n  conversationsResolved\n  conversationsInconclusive\n  conversationsHandoffRequested\n  resolutionRate\n  resolutionDefinition\n  conversationsByClassification {\n    key\n    count\n  }\n  classificationBreakdown {\n    state\n    subcategory\n    technicalFailure\n    count\n  }\n  conversationsEligible\n  conversationsResolvedByDefinition\n  resolvedRate\n  unresolvedRate\n  handoffProcedureRate\n  handoffNeedRate\n  abandonmentRate\n  classificationDefinitionVersion\n  analyzedConversations\n  estimatedSatisfactionAvg\n  sentimentAtStart {\n    key\n    count\n  }\n  sentimentAtEnd {\n    key\n    count\n  }\n  riskAlerts {\n    key\n    count\n  }\n  topKnowledgeGaps {\n    key\n    count\n  }\n  analysisCostMicroUsd\n  failedAnalyses\n  analysesTruncated\n  agentScoreAvg\n  agentScoreAvgBand\n  agentScoreBands {\n    key\n    count\n  }\n  agentClarityAvg\n  customerEffortScoreAvg\n  contactReasons {\n    all {\n      key\n      count\n    }\n    handoff {\n      key\n      count\n    }\n    abandonment {\n      key\n      count\n    }\n  }\n  escalatedToHuman\n  escalatedToFlow\n  escalatedTargetUndeclared\n  handoffsByReason {\n    key\n    count\n  }\n  humanRequestedTurns\n  costMicroUsd\n  costMicroUsdPerResolvedConversation\n  unpricedTurns\n  inputTokens\n  outputTokens\n  totalTokens\n  cachedInputTokens\n  cachedTurns\n  llmCalls\n  turnsByModel {\n    key\n    count\n  }\n  avgTurnDurationMs\n  p95TurnDurationMs\n  avgLlmLatencyMs\n  turns\n  answeredTurns\n  answeredWithFailedConnectionTurns\n  unansweredTurns\n  unansweredDefinition\n  topTopics {\n    key\n    count\n  }\n  topUnansweredQuestions {\n    key\n    count\n  }\n  blockedTurns\n  blocksByCategory {\n    key\n    count\n  }\n  haltedTurns\n  haltReasons {\n    key\n    count\n  }\n  budgetExceededTurns\n  identificationRequiredTurns\n  toolCalls\n  toolCallsFailed\n  toolErrorsByConnection {\n    key\n    count\n  }\n  toolErrorsByClass {\n    key\n    count\n  }\n  knowledgeRetrieved\n  knowledgeEmpty\n  knowledgeUnavailable\n  knowledgeSkipped\n}\n    ";
-export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($agentId: ID!) {\n  listAiAgentVersions(agentId: $agentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
+export declare const AiAgentVersionSpecDocument = "\n    query aiAgentVersionSpec($agentId: ID!) {\n  listAiAgentVersions(agentId: $agentId) {\n    ...aiAgentVersionWithSpec\n  }\n}\n    \n    fragment aiAgentVersionWithSpec on AiAgentVersion {\n  agentId\n  version\n  status\n  createdAt\n  spec {\n    ...aiAgentSpec\n  }\n  excludedTools {\n    ...aiAgentToolExclusion\n  }\n}\n    \n\n    fragment aiAgentSpec on AiAgentSpec {\n  identity {\n    displayName\n    role\n    tone\n    toneNotes\n    openingMessage\n    outOfScopeBehaviour\n  }\n  can\n  cannot\n  knowledgeBaseIds\n  knowledgeFallback\n  toolIds\n  budget {\n    maxSteps\n    maxToolCalls\n    maxTokens\n    maxCostMicroUsd\n    maxPeriodCostMicroUsd\n    onExceeded\n  }\n  handoff {\n    transition\n    target\n  }\n  channels\n  conversationTiming {\n    channel\n    abandonAfterMs\n    remindAfterMs\n    metaWindowMs\n    reminderMessage\n    renewalMessage\n  }\n}\n    \n\n    fragment aiAgentToolExclusion on AiAgentToolExclusion {\n  toolId\n  reason\n}\n    ";
 export declare const AiAgentRoutingPreviewDocument = "\n    query aiAgentRoutingPreview($input: AiAgentRoutingPreviewInput!) {\n  aiAgentRoutingPreview(input: $input) {\n    high\n    medium\n    examples {\n      message\n      useCaseId\n      score\n      confidence\n    }\n  }\n}\n    ";
 export declare const AiAgentKnowledgeBasesDocument = "\n    query aiAgentKnowledgeBases {\n  aiAgentKnowledgeBases {\n    id\n    title\n    isPublic\n  }\n}\n    ";
 export declare const ExtractImageMetadataDocument = "\n    mutation extractImageMetadata($input: ExtractImageMetadataInput!) {\n  extractImageMetadata(input: $input) {\n    success\n    model\n    extractedMetadata\n    tokenUsage {\n      prompt\n      completion\n      total\n    }\n  }\n}\n    ";

package/src/sdks/ai.js

@@ -208,6 +208,8 @@ var Typenames;
     Typenames["AiAgentAnswerCache"] = "AiAgentAnswerCache";
     Typenames["AiAgentApproval"] = "AiAgentApproval";
     Typenames["AiAgentCheckRun"] = "AiAgentCheckRun";
+    Typenames["AiAgentConsumption"] = "AiAgentConsumption";
+    Typenames["AiAgentConsumptionMark"] = "AiAgentConsumptionMark";
     Typenames["AiAgentConversation"] = "AiAgentConversation";
     Typenames["AiAgentConversationAnalysis"] = "AiAgentConversationAnalysis";
     Typenames["AiAgentConversationPointer"] = "AiAgentConversationPointer";
@@ -276,6 +278,14 @@ exports.AiAgentSpecFragmentDoc = `
     target
   }
   channels
+  conversationTiming {
+    channel
+    abandonAfterMs
+    remindAfterMs
+    metaWindowMs
+    reminderMessage
+    renewalMessage
+  }
 }
     `;
 exports.AiAgentToolExclusionFragmentDoc = `
@@ -329,6 +339,11 @@ exports.AiAgentProcedureFragmentDoc = `
   contingency
   executionAutonomy
   endsConversationAfterInforming
+  continuesAfterApproval
+  approvedReplyTemplate
+  deniedReplyTemplate
+  expiredReplyTemplate
+  replyEmailSubject
   status
   updatedAt
 }
@@ -884,6 +899,9 @@ exports.AiAgentDashboardDocument = `
         value
       }
     }
+    agentScoreAvg
+    agentScoreAvgBand
+    analyzedConversations
     sentimentAtStart {
       ...aiAgentDashboardSentiment
     }
@@ -952,6 +970,7 @@ exports.AiAgentConversationOutcomeDocument = `
     promisedNextStep
     classification {
       state
+      status
       classification
       subcategory
       technicalFailure