@droz-js/sdk 0.21.5 → 0.22.0

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.21.5",
+  "version": "0.22.0",
   "private": false,
   "repository": {
     "type": "git",

package/src/sdks/ai.d.ts

@@ -415,8 +415,10 @@ export type AiAgentDashboard = {
     conversations: AiAgentDashboardIndicator;
     handoffNeed: AiAgentDashboardIndicator;
     handoffProcedure: AiAgentDashboardIndicator;
+    knowledgeGaps: Array<AiAgentDashboardKnowledgeGap>;
     period: AiAgentDashboardPeriod;
     previousWindow: AiAgentDashboardWindow;
+    procedures: Array<AiAgentDashboardProcedure>;
     resolved: AiAgentDashboardIndicator;
     scoreBands: Array<AiAgentDashboardScoreBand>;
     sentimentAtEnd: Array<AiAgentDashboardSentiment>;
@@ -452,11 +454,24 @@ export type AiAgentDashboardInput = {
     period: AiAgentDashboardPeriod;
     timezone: Scalars['String']['input'];
 };
+/** Counted once per conversation. `level` is over the conversations that consulted the knowledge base. */
+export type AiAgentDashboardKnowledgeGap = {
+    count: Scalars['Number']['output'];
+    key: Scalars['String']['output'];
+    level: AiAgentFrequencyLevel;
+};
 export declare enum AiAgentDashboardPeriod {
     Days_7 = "DAYS_7",
     Days_30 = "DAYS_30",
     Days_90 = "DAYS_90"
 }
+/** The procedure of the use case assigned to each conversation. `level` is over all conversations of the window. */
+export type AiAgentDashboardProcedure = {
+    count: Scalars['Number']['output'];
+    key: Scalars['ID']['output'];
+    level: AiAgentFrequencyLevel;
+    name: Scalars['String']['output'];
+};
 /** `percent` is the share of the band in the window total, with one decimal. Absent when the total is zero. */
 export type AiAgentDashboardScoreBand = {
     band: AiAgentScoreBand;
@@ -1823,6 +1838,8 @@ export type AiAgentDashboardQuery = {
             handoff: Array<AiAgentDashboardContactReasonFragment>;
             abandonment: Array<AiAgentDashboardContactReasonFragment>;
         };
+        procedures: Array<Pick<AiAgentDashboardProcedure, 'key' | 'name' | 'count' | 'level'>>;
+        knowledgeGaps: Array<Pick<AiAgentDashboardKnowledgeGap, 'key' | 'count' | 'level'>>;
         series: Array<Pick<AiAgentDashboardSeriesPoint, 'date' | 'endDate' | 'conversations' | 'conversationsEligible' | 'conversationsResolved' | 'conversationsUnresolved' | 'conversationsHandoffNeed' | 'conversationsAbandoned' | 'resolvedRate' | 'unresolvedRate' | 'handoffNeedRate' | 'abandonmentRate'>>;
     });
 };
@@ -2107,7 +2124,7 @@ export declare const SetAiAgentRetentionPolicyDocument = "\n    mutation setAiAg
 export declare const AiAgentRetentionPolicyDocument = "\n    query aiAgentRetentionPolicy {\n  aiAgentRetentionPolicy {\n    days {\n      transcript\n      session_state\n      long_term_memory\n    }\n    masksPersonalData\n  }\n}\n    ";
 export declare const AiAgentConversationMetricsDocument = "\n    query aiAgentConversationMetrics($input: AiAgentConversationMetricsInput!) {\n  aiAgentConversationMetrics(input: $input) {\n    items {\n      sessionId\n      channel\n      turns\n      startedAt\n      lastTurnAt\n      totalTokens\n      costMicroUsd\n      durationMs\n      lastOutcome\n      state\n      status\n      subcategory\n      contactReason\n      contactReasonTag\n      channelType\n    }\n    total\n    limit\n    offset\n    truncated\n  }\n}\n    ";
 export declare const AiAgentMetricsSeriesDocument = "\n    query aiAgentMetricsSeries($input: AiAgentMetricsSeriesInput!) {\n  aiAgentMetricsSeries(input: $input) {\n    points {\n      date\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n  }\n}\n    ";
-export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
+export declare const AiAgentDashboardDocument = "\n    query aiAgentDashboard($input: AiAgentDashboardInput!) {\n  aiAgentDashboard(input: $input) {\n    agentId\n    period\n    timezone\n    window {\n      from\n      to\n    }\n    previousWindow {\n      from\n      to\n    }\n    bucket\n    conversations {\n      ...aiAgentDashboardIndicator\n    }\n    resolved {\n      ...aiAgentDashboardIndicator\n    }\n    unresolved {\n      ...aiAgentDashboardIndicator\n    }\n    handoffProcedure {\n      ...aiAgentDashboardIndicator\n    }\n    handoffNeed {\n      ...aiAgentDashboardIndicator\n    }\n    abandonment {\n      ...aiAgentDashboardIndicator\n    }\n    scoreBands {\n      band\n      count\n      percent\n      polarity\n      variation {\n        unit\n        value\n      }\n    }\n    sentimentAtStart {\n      ...aiAgentDashboardSentiment\n    }\n    sentimentAtEnd {\n      ...aiAgentDashboardSentiment\n    }\n    contactReasons {\n      all {\n        ...aiAgentDashboardContactReason\n      }\n      handoff {\n        ...aiAgentDashboardContactReason\n      }\n      abandonment {\n        ...aiAgentDashboardContactReason\n      }\n    }\n    procedures {\n      key\n      name\n      count\n      level\n    }\n    knowledgeGaps {\n      key\n      count\n      level\n    }\n    series {\n      date\n      endDate\n      conversations\n      conversationsEligible\n      conversationsResolved\n      conversationsUnresolved\n      conversationsHandoffNeed\n      conversationsAbandoned\n      resolvedRate\n      unresolvedRate\n      handoffNeedRate\n      abandonmentRate\n    }\n    truncated\n    analysesTruncated\n  }\n}\n    \n    fragment aiAgentDashboardIndicator on AiAgentDashboardIndicator {\n  value\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardSentiment on AiAgentDashboardSentiment {\n  sentiment\n  count\n  percent\n  polarity\n  variation {\n    unit\n    value\n  }\n}\n    \n\n    fragment aiAgentDashboardContactReason on AiAgentDashboardContactReason {\n  key\n  count\n  percent\n}\n    ";
 export declare const AiAgentConversationOutcomeDocument = "\n    query aiAgentConversationOutcome($sessionId: ID!) {\n  aiAgentConversationOutcome(sessionId: $sessionId) {\n    sessionId\n    agentId\n    agentVersion\n    resolution\n    resolutionDefinition\n    collectedData\n    collectedDataAvailable\n    turns\n    startedAt\n    lastTurnAt\n    haltReason\n    handoffReason\n    agentSummary\n    promisedNextStep\n    classification {\n      state\n      classification\n      subcategory\n      technicalFailure\n      eligibleForResolution\n      consumesAllowance\n      inactivityWindowMs\n      definitionVersion\n    }\n    channelType\n    actions {\n      toolId\n      name\n      ok\n      result\n      at\n    }\n    contactReason {\n      name\n      useCaseId\n      tag\n      other\n      source\n    }\n    analysis {\n      analysisVersion\n      failed\n      failureReason\n      sentimentStart\n      sentimentEnd\n      estimatedSatisfaction\n      riskAlerts\n      knowledgeGaps\n      repeatedInformation\n      humanRequests\n      contactReason\n      contactReasonId\n      contactReasonTag\n      contactReasonOther\n      contactReasonSource\n      summary\n      agentScore\n      agentScoreBand\n      agentClarity\n      customerEffortScore\n      model\n      costMicroUsd\n      analyzedAt\n    }\n  }\n}\n    ";
 export declare const SaveAiAgentUseCaseDocument = "\n    mutation saveAiAgentUseCase($input: SaveAiAgentUseCaseInput!) {\n  saveAiAgentUseCase(input: $input) {\n    ...aiAgentUseCase\n  }\n}\n    \n    fragment aiAgentUseCase on AiAgentUseCase {\n  id\n  name\n  subjectDescription\n  procedureId\n  tag\n  status\n  updatedAt\n}\n    ";
 export declare const SaveAiAgentProcedureDocument = "\n    mutation saveAiAgentProcedure($input: SaveAiAgentProcedureInput!) {\n  saveAiAgentProcedure(input: $input) {\n    ...aiAgentProcedure\n  }\n}\n    \n    fragment aiAgentProcedure on AiAgentProcedure {\n  id\n  name\n  guidanceSteps\n  toolIds\n  contingency\n  executionAutonomy\n  endsConversationAfterInforming\n  status\n  updatedAt\n}\n    ";

package/src/sdks/ai.js

@@ -901,6 +901,17 @@ exports.AiAgentDashboardDocument = `
         ...aiAgentDashboardContactReason
       }
     }
+    procedures {
+      key
+      name
+      count
+      level
+    }
+    knowledgeGaps {
+      key
+      count
+      level
+    }
     series {
       date
       endDate