@droz-js/sdk 0.20.14 → 0.20.15

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@droz-js/sdk",
   "description": "Droz SDK",
-  "version": "0.20.14",
+  "version": "0.20.15",
   "private": false,
   "repository": {
     "type": "git",

package/src/drozanalytics.d.ts

@@ -71,11 +71,18 @@ declare const Drozanalytics_base: new (options?: import("./client/http").HttpCli
         startDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
         endDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
         type?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").AnalyticsType>;
+        orderBy?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").AgentSummaryOrderBy>;
+        direction?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").SortDirection>;
     }>, options?: unknown): Promise<import("./sdks/drozanalytics").GetAgentsDailySummaryQuery>;
     getClosedCountByChannel(variables: import("./sdks/drozanalytics").Exact<{
         startDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
         endDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
     }>, options?: unknown): Promise<import("./sdks/drozanalytics").GetClosedCountByChannelQuery>;
+    getReviewVerbatims(variables: import("./sdks/drozanalytics").Exact<{
+        filter: import("./sdks/drozanalytics").ReviewVerbatimFilterInput;
+        first?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").Scalars["Int"]["input"]>;
+        next?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").Scalars["Base64"]["input"]>;
+    }>, options?: unknown): Promise<import("./sdks/drozanalytics").GetReviewVerbatimsQuery>;
 };
 export declare class Drozanalytics extends Drozanalytics_base {
     constructor();

package/src/sdks/drozanalytics.d.ts

@@ -124,6 +124,7 @@ export type Scalars = {
 };
 export type AgentDailySummary = {
     agentId: Scalars['ID']['output'];
+    agentName?: Maybe<Scalars['String']['output']>;
     /**
      * TMA por agente em ms: média de (closedAt − assignedAt) dos tickets fechados na janela.
      * Difere do getAttendanceTime global, que conta desde createdAt (inclui espera em fila).
@@ -131,6 +132,7 @@ export type AgentDailySummary = {
     attendanceAvgMs?: Maybe<Scalars['Float']['output']>;
     closed: Scalars['Int']['output'];
     firstResponseAvgMs?: Maybe<Scalars['Float']['output']>;
+    messagesAvg?: Maybe<Scalars['Float']['output']>;
     reviewAverage?: Maybe<Scalars['Float']['output']>;
     reviewCount: Scalars['Int']['output'];
     reviewType?: Maybe<AnalyticsType>;
@@ -140,6 +142,12 @@ export type AgentInfo = {
     name: Scalars['String']['output'];
     picture?: Maybe<Scalars['String']['output']>;
 };
+export declare enum AgentSummaryOrderBy {
+    AttendanceAvgMs = "ATTENDANCE_AVG_MS",
+    Closed = "CLOSED",
+    FirstResponseAvgMs = "FIRST_RESPONSE_AVG_MS",
+    ReviewAverage = "REVIEW_AVERAGE"
+}
 export type AnalyticsAverage = {
     current: Scalars['Float']['output'];
     delta?: Maybe<Scalars['Float']['output']>;
@@ -281,6 +289,7 @@ export type Query = {
     getFacets?: Maybe<AnalyticsFacets>;
     getFirstResponseTime?: Maybe<AnalyticsAverage>;
     getHttpEndpoint?: Maybe<Scalars['String']['output']>;
+    getReviewVerbatims: ReviewVerbatimConnection;
     getTicketsByStatus?: Maybe<AnalyticsMultiValue>;
     getTicketsByTriggerApp?: Maybe<Array<Maybe<AnalyticsChart>>>;
     getTicketsReviews?: Maybe<AnalyticsAverage>;
@@ -292,7 +301,9 @@ export type Query = {
     version?: Maybe<Scalars['String']['output']>;
 };
 export type QueryGetAgentsDailySummaryArgs = {
+    direction?: InputMaybe<SortDirection>;
     endDate: Scalars['DateTime']['input'];
+    orderBy?: InputMaybe<AgentSummaryOrderBy>;
     startDate: Scalars['DateTime']['input'];
     type?: InputMaybe<AnalyticsType>;
 };
@@ -315,6 +326,11 @@ export type QueryGetFirstResponseTimeArgs = {
     filters?: InputMaybe<Array<TicketAnalyticsFilterInput>>;
     startDate: Scalars['Date']['input'];
 };
+export type QueryGetReviewVerbatimsArgs = {
+    filter: ReviewVerbatimFilterInput;
+    first?: InputMaybe<Scalars['Int']['input']>;
+    next?: InputMaybe<Scalars['Base64']['input']>;
+};
 export type QueryGetTicketsByStatusArgs = {
     endDate: Scalars['Date']['input'];
     filters?: InputMaybe<Array<TicketAnalyticsFilterInput>>;
@@ -354,6 +370,27 @@ export type QueryGetVolumeOfTicketsReviewsArgs = {
 export type QueryListFlowTaxonomyArgs = {
     instanceId: Scalars['ID']['input'];
 };
+export type ReviewVerbatim = {
+    agentId: Scalars['ID']['output'];
+    agentName?: Maybe<Scalars['String']['output']>;
+    closedAt: Scalars['DateTime']['output'];
+    ratingExplanation?: Maybe<Scalars['String']['output']>;
+    ratingValue: Scalars['Float']['output'];
+    reviewType: AnalyticsType;
+    sessionId: Scalars['ID']['output'];
+};
+export type ReviewVerbatimConnection = {
+    nodes: Array<ReviewVerbatim>;
+    pageInfo: PageInfo;
+};
+export type ReviewVerbatimFilterInput = {
+    assigneeId?: InputMaybe<Scalars['ID']['input']>;
+    endDate: Scalars['DateTime']['input'];
+    ratingMax?: InputMaybe<Scalars['Float']['input']>;
+    ratingMin?: InputMaybe<Scalars['Float']['input']>;
+    reviewType: AnalyticsType;
+    startDate: Scalars['DateTime']['input'];
+};
 export type SearchResultsFacet = {
     name: Scalars['String']['output'];
     stats?: Maybe<SearchResultsFacetStats>;
@@ -375,6 +412,10 @@ export type SearchResultsStats = {
     searchTime: Scalars['Float']['output'];
     totalPages: Scalars['Float']['output'];
 };
+export declare enum SortDirection {
+    Asc = "ASC",
+    Desc = "DESC"
+}
 export type StringMatcher = {
     btw?: Maybe<Array<Maybe<Scalars['String']['output']>>>;
     ct?: Maybe<Scalars['String']['output']>;
@@ -543,9 +584,11 @@ export type GetAgentsDailySummaryQueryVariables = Exact<{
     startDate: Scalars['DateTime']['input'];
     endDate: Scalars['DateTime']['input'];
     type?: InputMaybe<AnalyticsType>;
+    orderBy?: InputMaybe<AgentSummaryOrderBy>;
+    direction?: InputMaybe<SortDirection>;
 }>;
 export type GetAgentsDailySummaryQuery = {
-    getAgentsDailySummary: Array<Pick<AgentDailySummary, 'agentId' | 'closed' | 'reviewType' | 'reviewAverage' | 'reviewCount' | 'firstResponseAvgMs' | 'attendanceAvgMs'>>;
+    getAgentsDailySummary: Array<Pick<AgentDailySummary, 'agentId' | 'agentName' | 'closed' | 'reviewType' | 'reviewAverage' | 'reviewCount' | 'firstResponseAvgMs' | 'attendanceAvgMs' | 'messagesAvg'>>;
 };
 export type GetClosedCountByChannelQueryVariables = Exact<{
     startDate: Scalars['DateTime']['input'];
@@ -554,6 +597,17 @@ export type GetClosedCountByChannelQueryVariables = Exact<{
 export type GetClosedCountByChannelQuery = {
     getClosedCountByChannel: Array<Pick<ChannelClosedCount, 'channelId' | 'count'>>;
 };
+export type GetReviewVerbatimsQueryVariables = Exact<{
+    filter: ReviewVerbatimFilterInput;
+    first?: InputMaybe<Scalars['Int']['input']>;
+    next?: InputMaybe<Scalars['Base64']['input']>;
+}>;
+export type GetReviewVerbatimsQuery = {
+    getReviewVerbatims: {
+        nodes: Array<Pick<ReviewVerbatim, 'sessionId' | 'agentId' | 'agentName' | 'reviewType' | 'ratingValue' | 'ratingExplanation' | 'closedAt'>>;
+        pageInfo: Pick<PageInfo, 'hasNext' | 'next'>;
+    };
+};
 export declare const FlowTaxonomyFragmentDoc = "\n    fragment flowTaxonomy on FlowTaxonomy {\n  tenant\n  instanceId\n  flowName\n  flowType\n  description\n  keyTasks\n  humanComment\n  auditedAt\n  isReviewed\n  createdAt\n  updatedAt\n}\n    ";
 export declare const AverageFragmentDoc = "\n    fragment average on AnalyticsAverage {\n  delta\n  current\n  previous\n}\n    ";
 export declare const VolumeFragmentDoc = "\n    fragment volume on AnalyticsVolume {\n  delta\n  total\n  prevTotal\n  data {\n    name\n    value\n  }\n}\n    ";
@@ -574,8 +628,9 @@ export declare const GetTicketsByTriggerAppDocument = "\n    query getTicketsByT
 export declare const GetTicketsReviewsDocument = "\n    query getTicketsReviews($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n  getTicketsReviews(\n    startDate: $startDate\n    endDate: $endDate\n    filters: $filters\n    type: $type\n  ) {\n    ...average\n  }\n}\n    \n    fragment average on AnalyticsAverage {\n  delta\n  current\n  previous\n}\n    ";
 export declare const GetFacetsDocument = "\n    query getFacets($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!]) {\n  getFacets(startDate: $startDate, endDate: $endDate, filters: $filters) {\n    ...queryFacets\n  }\n}\n    \n    fragment queryFacets on AnalyticsFacets {\n  channelId {\n    ...facetValue\n  }\n  customerId {\n    ...facetValue\n  }\n  assigneeId {\n    ...facetValue\n  }\n  status {\n    ...facetValue\n  }\n  tags {\n    ...facetValue\n  }\n  triggerApp {\n    ...facetValue\n  }\n}\n    \n\n    fragment facetValue on AnalyticsFacetValue {\n  value\n  display\n  count\n}\n    ";
 export declare const GetTicketsReviewsSurveyRatingVolumeDocument = "\n    query getTicketsReviewsSurveyRatingVolume($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n  getTicketsReviewsSurveyRatingVolume(\n    startDate: $startDate\n    endDate: $endDate\n    filters: $filters\n    type: $type\n  ) {\n    name\n    value\n  }\n}\n    ";
-export declare const GetAgentsDailySummaryDocument = "\n    query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType) {\n  getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {\n    agentId\n    closed\n    reviewType\n    reviewAverage\n    reviewCount\n    firstResponseAvgMs\n    attendanceAvgMs\n  }\n}\n    ";
+export declare const GetAgentsDailySummaryDocument = "\n    query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType, $orderBy: AgentSummaryOrderBy, $direction: SortDirection) {\n  getAgentsDailySummary(\n    startDate: $startDate\n    endDate: $endDate\n    type: $type\n    orderBy: $orderBy\n    direction: $direction\n  ) {\n    agentId\n    agentName\n    closed\n    reviewType\n    reviewAverage\n    reviewCount\n    firstResponseAvgMs\n    attendanceAvgMs\n    messagesAvg\n  }\n}\n    ";
 export declare const GetClosedCountByChannelDocument = "\n    query getClosedCountByChannel($startDate: DateTime!, $endDate: DateTime!) {\n  getClosedCountByChannel(startDate: $startDate, endDate: $endDate) {\n    channelId\n    count\n  }\n}\n    ";
+export declare const GetReviewVerbatimsDocument = "\n    query getReviewVerbatims($filter: ReviewVerbatimFilterInput!, $first: Int, $next: Base64) {\n  getReviewVerbatims(filter: $filter, first: $first, next: $next) {\n    nodes {\n      sessionId\n      agentId\n      agentName\n      reviewType\n      ratingValue\n      ratingExplanation\n      closedAt\n    }\n    pageInfo {\n      hasNext\n      next\n    }\n  }\n}\n    ";
 export type Requester<C = {}> = <R, V>(doc: string, vars?: V, options?: C) => Promise<R> | AsyncIterableIterator<R>;
 export declare function getSdk<C>(requester: Requester<C>): {
     listFlowTaxonomy(variables: ListFlowTaxonomyQueryVariables, options?: C): Promise<ListFlowTaxonomyQuery>;
@@ -593,6 +648,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
     getTicketsReviewsSurveyRatingVolume(variables: GetTicketsReviewsSurveyRatingVolumeQueryVariables, options?: C): Promise<GetTicketsReviewsSurveyRatingVolumeQuery>;
     getAgentsDailySummary(variables: GetAgentsDailySummaryQueryVariables, options?: C): Promise<GetAgentsDailySummaryQuery>;
     getClosedCountByChannel(variables: GetClosedCountByChannelQueryVariables, options?: C): Promise<GetClosedCountByChannelQuery>;
+    getReviewVerbatims(variables: GetReviewVerbatimsQueryVariables, options?: C): Promise<GetReviewVerbatimsQuery>;
 };
 export type Sdk = ReturnType<typeof getSdk>;
 export declare const serviceName = "@droz/drozanalytics";

package/src/sdks/drozanalytics.js

@@ -1,8 +1,15 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.serviceName = exports.GetClosedCountByChannelDocument = exports.GetAgentsDailySummaryDocument = exports.GetTicketsReviewsSurveyRatingVolumeDocument = exports.GetFacetsDocument = exports.GetTicketsReviewsDocument = exports.GetTicketsByTriggerAppDocument = exports.GetVolumeOfTicketsReviewsDocument = exports.GetVolumeOfTicketsPerHourDocument = exports.GetVolumeOfTicketsPerDayDocument = exports.GetTicketsByStatusDocument = exports.GetAttendanceTimeDocument = exports.GetFirstResponseTimeDocument = exports.MarkFlowReviewedDocument = exports.UpsertFlowTaxonomyDocument = exports.ListFlowTaxonomyDocument = exports.QueryFacetsFragmentDoc = exports.FacetValueFragmentDoc = exports.MultiValueFragmentDoc = exports.ChartFragmentDoc = exports.VolumeFragmentDoc = exports.AverageFragmentDoc = exports.FlowTaxonomyFragmentDoc = exports.Typenames = exports.FlowTaxonomyType = exports.Can = exports.AppInstanceStatus = exports.AnalyticsType = void 0;
+exports.serviceName = exports.GetReviewVerbatimsDocument = exports.GetClosedCountByChannelDocument = exports.GetAgentsDailySummaryDocument = exports.GetTicketsReviewsSurveyRatingVolumeDocument = exports.GetFacetsDocument = exports.GetTicketsReviewsDocument = exports.GetTicketsByTriggerAppDocument = exports.GetVolumeOfTicketsReviewsDocument = exports.GetVolumeOfTicketsPerHourDocument = exports.GetVolumeOfTicketsPerDayDocument = exports.GetTicketsByStatusDocument = exports.GetAttendanceTimeDocument = exports.GetFirstResponseTimeDocument = exports.MarkFlowReviewedDocument = exports.UpsertFlowTaxonomyDocument = exports.ListFlowTaxonomyDocument = exports.QueryFacetsFragmentDoc = exports.FacetValueFragmentDoc = exports.MultiValueFragmentDoc = exports.ChartFragmentDoc = exports.VolumeFragmentDoc = exports.AverageFragmentDoc = exports.FlowTaxonomyFragmentDoc = exports.Typenames = exports.SortDirection = exports.FlowTaxonomyType = exports.Can = exports.AppInstanceStatus = exports.AnalyticsType = exports.AgentSummaryOrderBy = void 0;
 exports.getSdk = getSdk;
+var AgentSummaryOrderBy;
+(function (AgentSummaryOrderBy) {
+    AgentSummaryOrderBy["AttendanceAvgMs"] = "ATTENDANCE_AVG_MS";
+    AgentSummaryOrderBy["Closed"] = "CLOSED";
+    AgentSummaryOrderBy["FirstResponseAvgMs"] = "FIRST_RESPONSE_AVG_MS";
+    AgentSummaryOrderBy["ReviewAverage"] = "REVIEW_AVERAGE";
+})(AgentSummaryOrderBy || (exports.AgentSummaryOrderBy = AgentSummaryOrderBy = {}));
 var AnalyticsType;
 (function (AnalyticsType) {
     AnalyticsType["Csat"] = "CSAT";
@@ -31,6 +38,11 @@ var FlowTaxonomyType;
     FlowTaxonomyType["Triagem"] = "TRIAGEM";
     FlowTaxonomyType["Unknown"] = "UNKNOWN";
 })(FlowTaxonomyType || (exports.FlowTaxonomyType = FlowTaxonomyType = {}));
+var SortDirection;
+(function (SortDirection) {
+    SortDirection["Asc"] = "ASC";
+    SortDirection["Desc"] = "DESC";
+})(SortDirection || (exports.SortDirection = SortDirection = {}));
 var Typenames;
 (function (Typenames) {
     Typenames["Any"] = "Any";
@@ -243,15 +255,23 @@ exports.GetTicketsReviewsSurveyRatingVolumeDocument = `
 }
     `;
 exports.GetAgentsDailySummaryDocument = `
-    query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType) {
-  getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {
+    query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType, $orderBy: AgentSummaryOrderBy, $direction: SortDirection) {
+  getAgentsDailySummary(
+    startDate: $startDate
+    endDate: $endDate
+    type: $type
+    orderBy: $orderBy
+    direction: $direction
+  ) {
     agentId
+    agentName
     closed
     reviewType
     reviewAverage
     reviewCount
     firstResponseAvgMs
     attendanceAvgMs
+    messagesAvg
   }
 }
     `;
@@ -263,6 +283,25 @@ exports.GetClosedCountByChannelDocument = `
   }
 }
     `;
+exports.GetReviewVerbatimsDocument = `
+    query getReviewVerbatims($filter: ReviewVerbatimFilterInput!, $first: Int, $next: Base64) {
+  getReviewVerbatims(filter: $filter, first: $first, next: $next) {
+    nodes {
+      sessionId
+      agentId
+      agentName
+      reviewType
+      ratingValue
+      ratingExplanation
+      closedAt
+    }
+    pageInfo {
+      hasNext
+      next
+    }
+  }
+}
+    `;
 function getSdk(requester) {
     return {
         listFlowTaxonomy(variables, options) {
@@ -309,6 +348,9 @@ function getSdk(requester) {
         },
         getClosedCountByChannel(variables, options) {
             return requester(exports.GetClosedCountByChannelDocument, variables, options);
+        },
+        getReviewVerbatims(variables, options) {
+            return requester(exports.GetReviewVerbatimsDocument, variables, options);
         }
     };
 }