@droz-js/sdk 0.18.8 → 0.19.1
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/package.json +1 -1
- package/src/client/ws.js +16 -3
- package/src/drozanalytics.d.ts +4 -4
- package/src/drozchat-ws.d.ts +3 -0
- package/src/drozchat.d.ts +3 -0
- package/src/sdks/drozanalytics.d.ts +10 -10
- package/src/sdks/drozanalytics.js +2 -2
- package/src/sdks/drozchat.d.ts +18 -5
- package/src/sdks/drozchat.js +11 -1
- package/src/sdks/zendesk.d.ts +1 -0
- package/src/sdks/zendesk.js +1 -0
package/package.json
CHANGED
package/src/client/ws.js
CHANGED
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@@ -11,6 +11,7 @@ const helpers_1 = require("./helpers");
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class WsRequester {
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serviceName;
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client;
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lastAuthorization;
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constructor(serviceName) {
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this.serviceName = serviceName;
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}
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@@ -19,18 +20,30 @@ class WsRequester {
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return this.client;
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const tenant = config_1.DrozSdk.getTenantConfig();
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const endpoint = tenant.getEndpoint(this.serviceName, 'ws');
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-
const authorization = await config_1.DrozSdk.getAuthorization();
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-
const connectionParams = authorization ? { authorization } : {};
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this.client = (0, graphql_ws_1.createClient)({
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url: endpoint,
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lazy: true,
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retryAttempts: 128,
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keepAlive: 10_000,
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webSocketImpl: isomorphic_ws_1.default,
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-
connectionParams
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connectionParams: async () => {
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const authorization = await this.resolveAuthorization();
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return authorization ? { authorization } : {};
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}
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});
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return this.client;
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}
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async resolveAuthorization() {
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try {
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this.lastAuthorization = await config_1.DrozSdk.getAuthorization();
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return this.lastAuthorization;
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}
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catch (error) {
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if (this.lastAuthorization)
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return this.lastAuthorization;
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throw error;
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}
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}
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build() {
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return this.requester.bind(this);
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}
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package/src/drozanalytics.d.ts
CHANGED
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@@ -68,13 +68,13 @@ declare const Drozanalytics_base: new (options?: import("./client/http").HttpCli
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type: import("./sdks/drozanalytics").AnalyticsType;
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}>, options?: unknown): Promise<import("./sdks/drozanalytics").GetTicketsReviewsSurveyRatingVolumeQuery>;
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getAgentsDailySummary(variables: import("./sdks/drozanalytics").Exact<{
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startDate: import("./sdks/drozanalytics").Scalars["
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endDate: import("./sdks/drozanalytics").Scalars["
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startDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
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endDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
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type?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").AnalyticsType>;
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}>, options?: unknown): Promise<import("./sdks/drozanalytics").GetAgentsDailySummaryQuery>;
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getClosedCountByChannel(variables: import("./sdks/drozanalytics").Exact<{
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startDate: import("./sdks/drozanalytics").Scalars["
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endDate: import("./sdks/drozanalytics").Scalars["
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startDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
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endDate: import("./sdks/drozanalytics").Scalars["DateTime"]["input"];
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}>, options?: unknown): Promise<import("./sdks/drozanalytics").GetClosedCountByChannelQuery>;
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};
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export declare class Drozanalytics extends Drozanalytics_base {
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package/src/drozchat-ws.d.ts
CHANGED
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@@ -200,6 +200,9 @@ declare const DrozChatWs_base: new () => {
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assertChatActions(variables: import("./sdks/drozchat").Exact<{
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ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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}>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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}>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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createTicket(variables: import("./sdks/drozchat").Exact<{
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input: import("./sdks/drozchat").CreateTicketInput;
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}>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
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package/src/drozchat.d.ts
CHANGED
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@@ -203,6 +203,9 @@ declare const DrozChat_base: new (options?: import("./client/http").HttpClientOp
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assertChatActions(variables: import("./sdks/drozchat").Exact<{
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ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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}>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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}>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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createTicket(variables: import("./sdks/drozchat").Exact<{
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input: import("./sdks/drozchat").CreateTicketInput;
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}>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
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@@ -287,8 +287,8 @@ export type Query = {
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version?: Maybe<Scalars['String']['output']>;
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};
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export type QueryGetAgentsDailySummaryArgs = {
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endDate: Scalars['
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startDate: Scalars['
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endDate: Scalars['DateTime']['input'];
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startDate: Scalars['DateTime']['input'];
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type?: InputMaybe<AnalyticsType>;
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};
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export type QueryGetAttendanceTimeArgs = {
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@@ -297,8 +297,8 @@ export type QueryGetAttendanceTimeArgs = {
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startDate: Scalars['Date']['input'];
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};
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export type QueryGetClosedCountByChannelArgs = {
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endDate: Scalars['
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startDate: Scalars['
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endDate: Scalars['DateTime']['input'];
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startDate: Scalars['DateTime']['input'];
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};
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export type QueryGetFacetsArgs = {
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endDate: Scalars['Date']['input'];
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@@ -535,16 +535,16 @@ export type GetTicketsReviewsSurveyRatingVolumeQuery = {
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getTicketsReviewsSurveyRatingVolume?: Maybe<Array<Maybe<Pick<Grouped, 'name' | 'value'>>>>;
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};
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export type GetAgentsDailySummaryQueryVariables = Exact<{
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startDate: Scalars['
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endDate: Scalars['
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startDate: Scalars['DateTime']['input'];
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endDate: Scalars['DateTime']['input'];
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type?: InputMaybe<AnalyticsType>;
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}>;
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export type GetAgentsDailySummaryQuery = {
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getAgentsDailySummary: Array<Pick<AgentDailySummary, 'agentId' | 'closed' | 'reviewType' | 'reviewAverage' | 'reviewCount' | 'firstResponseAvgMs'>>;
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};
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export type GetClosedCountByChannelQueryVariables = Exact<{
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startDate: Scalars['
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endDate: Scalars['
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startDate: Scalars['DateTime']['input'];
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endDate: Scalars['DateTime']['input'];
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}>;
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export type GetClosedCountByChannelQuery = {
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getClosedCountByChannel: Array<Pick<ChannelClosedCount, 'channelId' | 'count'>>;
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@@ -569,8 +569,8 @@ export declare const GetTicketsByTriggerAppDocument = "\n query getTicketsByT
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export declare const GetTicketsReviewsDocument = "\n query getTicketsReviews($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n getTicketsReviews(\n startDate: $startDate\n endDate: $endDate\n filters: $filters\n type: $type\n ) {\n ...average\n }\n}\n \n fragment average on AnalyticsAverage {\n delta\n current\n previous\n}\n ";
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export declare const GetFacetsDocument = "\n query getFacets($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!]) {\n getFacets(startDate: $startDate, endDate: $endDate, filters: $filters) {\n ...queryFacets\n }\n}\n \n fragment queryFacets on AnalyticsFacets {\n channelId {\n ...facetValue\n }\n customerId {\n ...facetValue\n }\n assigneeId {\n ...facetValue\n }\n status {\n ...facetValue\n }\n tags {\n ...facetValue\n }\n triggerApp {\n ...facetValue\n }\n}\n \n\n fragment facetValue on AnalyticsFacetValue {\n value\n display\n count\n}\n ";
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export declare const GetTicketsReviewsSurveyRatingVolumeDocument = "\n query getTicketsReviewsSurveyRatingVolume($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n getTicketsReviewsSurveyRatingVolume(\n startDate: $startDate\n endDate: $endDate\n filters: $filters\n type: $type\n ) {\n name\n value\n }\n}\n ";
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export declare const GetAgentsDailySummaryDocument = "\n query getAgentsDailySummary($startDate:
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export declare const GetClosedCountByChannelDocument = "\n query getClosedCountByChannel($startDate:
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export declare const GetAgentsDailySummaryDocument = "\n query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType) {\n getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {\n agentId\n closed\n reviewType\n reviewAverage\n reviewCount\n firstResponseAvgMs\n }\n}\n ";
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export declare const GetClosedCountByChannelDocument = "\n query getClosedCountByChannel($startDate: DateTime!, $endDate: DateTime!) {\n getClosedCountByChannel(startDate: $startDate, endDate: $endDate) {\n channelId\n count\n }\n}\n ";
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export type Requester<C = {}> = <R, V>(doc: string, vars?: V, options?: C) => Promise<R> | AsyncIterableIterator<R>;
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export declare function getSdk<C>(requester: Requester<C>): {
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listFlowTaxonomy(variables: ListFlowTaxonomyQueryVariables, options?: C): Promise<ListFlowTaxonomyQuery>;
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@@ -243,7 +243,7 @@ exports.GetTicketsReviewsSurveyRatingVolumeDocument = `
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}
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`;
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exports.GetAgentsDailySummaryDocument = `
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query getAgentsDailySummary($startDate:
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query getAgentsDailySummary($startDate: DateTime!, $endDate: DateTime!, $type: AnalyticsType) {
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getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {
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agentId
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closed
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@@ -255,7 +255,7 @@ exports.GetAgentsDailySummaryDocument = `
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}
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`;
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exports.GetClosedCountByChannelDocument = `
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query getClosedCountByChannel($startDate:
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query getClosedCountByChannel($startDate: DateTime!, $endDate: DateTime!) {
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getClosedCountByChannel(startDate: $startDate, endDate: $endDate) {
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channelId
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count
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package/src/sdks/drozchat.d.ts
CHANGED
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@@ -136,6 +136,7 @@ export type ActiveDispatchEmailInput = {
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};
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export type ActiveDispatchInput = {
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connector: ActiveDispatchConnector;
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dispatchId?: InputMaybe<Scalars['ID']['input']>;
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email?: InputMaybe<ActiveDispatchEmailInput>;
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sessionId?: InputMaybe<Scalars['ID']['input']>;
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whatsapp?: InputMaybe<ActiveDispatchWhatsAppInput>;
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@@ -479,6 +480,7 @@ export type LiveAgentLoad = {
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statusSince?: Maybe<Scalars['DateTime']['output']>;
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};
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export type LiveAgentQueue = {
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capacity: Scalars['Int']['output'];
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id: Scalars['ID']['output'];
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name: Scalars['String']['output'];
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};
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@@ -499,6 +501,7 @@ export type LiveQueueSummary = {
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};
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export type LiveSummary = {
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agents: Array<LiveAgentLoad>;
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agentsAway: Scalars['Int']['output'];
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agentsOffline: Scalars['Int']['output'];
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agentsOnline: Scalars['Int']['output'];
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avgWaitingMs?: Maybe<Scalars['Float']['output']>;
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@@ -750,6 +753,7 @@ export type PresentAgent = {
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agentName?: Maybe<Scalars['String']['output']>;
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};
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export type Query = {
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agentRemainingCapacity: Scalars['Boolean']['output'];
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app?: Maybe<Scalars['DRN']['output']>;
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assertChatActions: ChatActions;
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getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
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@@ -789,6 +793,9 @@ export type Query = {
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unsafeSearchTickets?: Maybe<TicketsSearchResults>;
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version?: Maybe<Scalars['String']['output']>;
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};
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export type QueryAgentRemainingCapacityArgs = {
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channelId: Scalars['ID']['input'];
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};
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export type QueryAssertChatActionsArgs = {
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ticketId: Scalars['ID']['input'];
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};
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export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'presence' | 'presenceSince' | 'inProgress' | 'capacity' | 'closedToday' | 'firstResponseAvgMs'> & {
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agent?: Maybe<DrozChatAgentFragment>;
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satisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
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queues: Array<Pick<LiveAgentQueue, 'id' | 'name'>>;
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queues: Array<Pick<LiveAgentQueue, 'id' | 'name' | 'capacity'>>;
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});
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export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsAway' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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queues: Array<LiveQueueSummaryFragment>;
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agents: Array<LiveAgentLoadFragment>;
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overallSatisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
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@@ -1974,6 +1981,10 @@ export type AssertChatActionsQueryVariables = Exact<{
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export type AssertChatActionsQuery = {
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assertChatActions: Pick<ChatActions, 'canAssign' | 'canUnassign' | 'canUpdateTags' | 'canMessage' | 'canClose' | 'canTransfer'>;
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};
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export type AgentRemainingCapacityQueryVariables = Exact<{
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channelId: Scalars['ID']['input'];
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}>;
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export type AgentRemainingCapacityQuery = Pick<Query, 'agentRemainingCapacity'>;
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export type CreateTicketMutationVariables = Exact<{
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input: CreateTicketInput;
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@@ -2196,8 +2207,8 @@ export declare const GlobalConfigurationFragmentDoc = "\n fragment globalConf
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export declare const DrozChatAgentGroupFragmentDoc = "\n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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export declare const DrozChatChannelFragmentDoc = "\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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export declare const LiveQueueSummaryFragmentDoc = "\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n ";
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export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n ";
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export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n ";
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export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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export declare const SurveyFragmentDoc = "\n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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export declare const TicketPresenceFragmentDoc = "\n fragment ticketPresence on TicketPresence {\n ticketId\n agents {\n agentId\n agentName\n }\n}\n ";
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export declare const QuickAnswerFragmentDoc = "\n fragment quickAnswer on QuickAnswer {\n id\n name\n message\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n ";
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@@ -2247,7 +2258,7 @@ export declare const DisableDrozChatAgentGroupDocument = "\n mutation disable
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export declare const EnableDrozChatAgentGroupDocument = "\n mutation enableDrozChatAgentGroup($input: EnableDrozChatAgentGroupInput!) {\n enableDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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export declare const AddDrozChatAgentGroupDocument = "\n mutation addDrozChatAgentGroup($input: AddDrozChatAgentGroupInput!) {\n addDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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export declare const RemoveDrozChatAgentGroupDocument = "\n mutation removeDrozChatAgentGroup($input: RemoveDrozChatAgentGroupInput!) {\n removeDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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-
export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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+
export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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export declare const GetSurveyDocument = "\n query getSurvey {\n getSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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export declare const UpsertSurveyDocument = "\n mutation upsertSurvey($input: UpsertSurveyInput!) {\n upsertSurvey(input: $input) {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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export declare const DisableSurveyDocument = "\n mutation disableSurvey {\n disableSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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@@ -2273,6 +2284,7 @@ export declare const SearchTicketsDocument = "\n query searchTickets($q: Stri
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export declare const SearchTicketsWithoutCustomerDocument = "\n query searchTicketsWithoutCustomer($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticketWithoutCustomer\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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export declare const UnsafeSearchTicketsDocument = "\n query unsafeSearchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n unsafeSearchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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export declare const AssertChatActionsDocument = "\n query assertChatActions($ticketId: ID!) {\n assertChatActions(ticketId: $ticketId) {\n canAssign\n canUnassign\n canUpdateTags\n canMessage\n canClose\n canTransfer\n }\n}\n ";
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|
+
export declare const AgentRemainingCapacityDocument = "\n query agentRemainingCapacity($channelId: ID!) {\n agentRemainingCapacity(channelId: $channelId)\n}\n ";
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|
export declare const CreateTicketDocument = "\n mutation createTicket($input: CreateTicketInput!) {\n createTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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export declare const UpdateTicketDocument = "\n mutation updateTicket($input: UpdateTicketInput!) {\n updateTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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|
export declare const MarkTicketMessagesAsReadDocument = "\n mutation markTicketMessagesAsRead($input: MarkTicketMessagesAsReadInput!) {\n markTicketMessagesAsRead(input: $input)\n}\n ";
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|
@@ -2363,6 +2375,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
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|
|
2363
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|
searchTicketsWithoutCustomer(variables?: SearchTicketsWithoutCustomerQueryVariables, options?: C): Promise<SearchTicketsWithoutCustomerQuery>;
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2364
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|
unsafeSearchTickets(variables?: UnsafeSearchTicketsQueryVariables, options?: C): Promise<UnsafeSearchTicketsQuery>;
|
|
2365
2377
|
assertChatActions(variables: AssertChatActionsQueryVariables, options?: C): Promise<AssertChatActionsQuery>;
|
|
2378
|
+
agentRemainingCapacity(variables: AgentRemainingCapacityQueryVariables, options?: C): Promise<AgentRemainingCapacityQuery>;
|
|
2366
2379
|
createTicket(variables: CreateTicketMutationVariables, options?: C): Promise<CreateTicketMutation>;
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|
updateTicket(variables: UpdateTicketMutationVariables, options?: C): Promise<UpdateTicketMutation>;
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|
markTicketMessagesAsRead(variables: MarkTicketMessagesAsReadMutationVariables, options?: C): Promise<MarkTicketMessagesAsReadMutation>;
|
package/src/sdks/drozchat.js
CHANGED
|
@@ -3,7 +3,7 @@
|
|
|
3
3
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
4
4
|
exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketFragmentDoc = exports.CustomerFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
|
|
5
5
|
exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = void 0;
|
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6
|
-
exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
|
|
6
|
+
exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
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7
7
|
exports.getSdk = getSdk;
|
|
8
8
|
var ActiveDispatchConnector;
|
|
9
9
|
(function (ActiveDispatchConnector) {
|
|
@@ -276,6 +276,7 @@ exports.LiveAgentLoadFragmentDoc = `
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|
queues {
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|
id
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|
name
|
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|
+
capacity
|
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|
}
|
|
280
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|
}
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|
281
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|
`;
|
|
@@ -291,6 +292,7 @@ exports.LiveSummaryFragmentDoc = `
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|
|
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|
surveyType
|
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293
|
surveyConfigured
|
|
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|
agentsOnline
|
|
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|
+
agentsAway
|
|
294
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|
agentsOffline
|
|
295
297
|
ticketsInProgressTotal
|
|
296
298
|
overallSatisfaction {
|
|
@@ -1408,6 +1410,11 @@ exports.AssertChatActionsDocument = `
|
|
|
1408
1410
|
}
|
|
1409
1411
|
}
|
|
1410
1412
|
`;
|
|
1413
|
+
exports.AgentRemainingCapacityDocument = `
|
|
1414
|
+
query agentRemainingCapacity($channelId: ID!) {
|
|
1415
|
+
agentRemainingCapacity(channelId: $channelId)
|
|
1416
|
+
}
|
|
1417
|
+
`;
|
|
1411
1418
|
exports.CreateTicketDocument = `
|
|
1412
1419
|
mutation createTicket($input: CreateTicketInput!) {
|
|
1413
1420
|
createTicket(input: $input) {
|
|
@@ -1879,6 +1886,9 @@ function getSdk(requester) {
|
|
|
1879
1886
|
assertChatActions(variables, options) {
|
|
1880
1887
|
return requester(exports.AssertChatActionsDocument, variables, options);
|
|
1881
1888
|
},
|
|
1889
|
+
agentRemainingCapacity(variables, options) {
|
|
1890
|
+
return requester(exports.AgentRemainingCapacityDocument, variables, options);
|
|
1891
|
+
},
|
|
1882
1892
|
createTicket(variables, options) {
|
|
1883
1893
|
return requester(exports.CreateTicketDocument, variables, options);
|
|
1884
1894
|
},
|
package/src/sdks/zendesk.d.ts
CHANGED
|
@@ -323,6 +323,7 @@ export declare enum Typenames {
|
|
|
323
323
|
Any = "Any",
|
|
324
324
|
GraphqlConnections = "GraphqlConnections",
|
|
325
325
|
GraphqlSubscriptions = "GraphqlSubscriptions",
|
|
326
|
+
IntegrationError = "IntegrationError",
|
|
326
327
|
ZendeskInstance = "ZendeskInstance",
|
|
327
328
|
ZendeskSyncData = "ZendeskSyncData"
|
|
328
329
|
}
|
package/src/sdks/zendesk.js
CHANGED
|
@@ -21,6 +21,7 @@ var Typenames;
|
|
|
21
21
|
Typenames["Any"] = "Any";
|
|
22
22
|
Typenames["GraphqlConnections"] = "GraphqlConnections";
|
|
23
23
|
Typenames["GraphqlSubscriptions"] = "GraphqlSubscriptions";
|
|
24
|
+
Typenames["IntegrationError"] = "IntegrationError";
|
|
24
25
|
Typenames["ZendeskInstance"] = "ZendeskInstance";
|
|
25
26
|
Typenames["ZendeskSyncData"] = "ZendeskSyncData";
|
|
26
27
|
})(Typenames || (exports.Typenames = Typenames = {}));
|