@droz-js/sdk 0.18.8 → 0.18.9

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@droz-js/sdk",
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  "description": "Droz SDK",
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- "version": "0.18.8",
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+ "version": "0.18.9",
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  "private": false,
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  "repository": {
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  "type": "git",
@@ -200,6 +200,9 @@ declare const DrozChatWs_base: new () => {
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  assertChatActions(variables: import("./sdks/drozchat").Exact<{
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  ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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  }>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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+ channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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+ }>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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  createTicket(variables: import("./sdks/drozchat").Exact<{
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  input: import("./sdks/drozchat").CreateTicketInput;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
package/src/drozchat.d.ts CHANGED
@@ -203,6 +203,9 @@ declare const DrozChat_base: new (options?: import("./client/http").HttpClientOp
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  assertChatActions(variables: import("./sdks/drozchat").Exact<{
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  ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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  }>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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+ channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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+ }>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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  createTicket(variables: import("./sdks/drozchat").Exact<{
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  input: import("./sdks/drozchat").CreateTicketInput;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
@@ -479,6 +479,7 @@ export type LiveAgentLoad = {
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  statusSince?: Maybe<Scalars['DateTime']['output']>;
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  };
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  export type LiveAgentQueue = {
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+ capacity: Scalars['Int']['output'];
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  id: Scalars['ID']['output'];
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  name: Scalars['String']['output'];
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  };
@@ -499,6 +500,7 @@ export type LiveQueueSummary = {
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  };
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  export type LiveSummary = {
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  agents: Array<LiveAgentLoad>;
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+ agentsAway: Scalars['Int']['output'];
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  agentsOffline: Scalars['Int']['output'];
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  agentsOnline: Scalars['Int']['output'];
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  avgWaitingMs?: Maybe<Scalars['Float']['output']>;
@@ -750,6 +752,7 @@ export type PresentAgent = {
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  agentName?: Maybe<Scalars['String']['output']>;
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  };
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  export type Query = {
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+ agentRemainingCapacity: Scalars['Boolean']['output'];
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  app?: Maybe<Scalars['DRN']['output']>;
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  assertChatActions: ChatActions;
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  getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -789,6 +792,9 @@ export type Query = {
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  unsafeSearchTickets?: Maybe<TicketsSearchResults>;
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  version?: Maybe<Scalars['String']['output']>;
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  };
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+ export type QueryAgentRemainingCapacityArgs = {
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+ channelId: Scalars['ID']['input'];
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+ };
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  export type QueryAssertChatActionsArgs = {
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  ticketId: Scalars['ID']['input'];
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  };
@@ -1669,9 +1675,9 @@ export type LiveQueueSummaryFragment = (Pick<LiveQueueSummary, 'channelId' | 'wa
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  export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'presence' | 'presenceSince' | 'inProgress' | 'capacity' | 'closedToday' | 'firstResponseAvgMs'> & {
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  agent?: Maybe<DrozChatAgentFragment>;
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  satisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
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- queues: Array<Pick<LiveAgentQueue, 'id' | 'name'>>;
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+ queues: Array<Pick<LiveAgentQueue, 'id' | 'name' | 'capacity'>>;
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  });
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- export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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+ export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsAway' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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  queues: Array<LiveQueueSummaryFragment>;
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  agents: Array<LiveAgentLoadFragment>;
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  overallSatisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
@@ -1974,6 +1980,10 @@ export type AssertChatActionsQueryVariables = Exact<{
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  export type AssertChatActionsQuery = {
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  assertChatActions: Pick<ChatActions, 'canAssign' | 'canUnassign' | 'canUpdateTags' | 'canMessage' | 'canClose' | 'canTransfer'>;
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  };
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+ export type AgentRemainingCapacityQueryVariables = Exact<{
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+ channelId: Scalars['ID']['input'];
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+ }>;
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+ export type AgentRemainingCapacityQuery = Pick<Query, 'agentRemainingCapacity'>;
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  export type CreateTicketMutationVariables = Exact<{
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  input: CreateTicketInput;
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  }>;
@@ -2196,8 +2206,8 @@ export declare const GlobalConfigurationFragmentDoc = "\n fragment globalConf
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  export declare const DrozChatAgentGroupFragmentDoc = "\n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const DrozChatChannelFragmentDoc = "\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const LiveQueueSummaryFragmentDoc = "\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n ";
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- export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n ";
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- export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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+ export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n ";
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+ export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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  export declare const SurveyFragmentDoc = "\n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const TicketPresenceFragmentDoc = "\n fragment ticketPresence on TicketPresence {\n ticketId\n agents {\n agentId\n agentName\n }\n}\n ";
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  export declare const QuickAnswerFragmentDoc = "\n fragment quickAnswer on QuickAnswer {\n id\n name\n message\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n ";
@@ -2247,7 +2257,7 @@ export declare const DisableDrozChatAgentGroupDocument = "\n mutation disable
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  export declare const EnableDrozChatAgentGroupDocument = "\n mutation enableDrozChatAgentGroup($input: EnableDrozChatAgentGroupInput!) {\n enableDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const AddDrozChatAgentGroupDocument = "\n mutation addDrozChatAgentGroup($input: AddDrozChatAgentGroupInput!) {\n addDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const RemoveDrozChatAgentGroupDocument = "\n mutation removeDrozChatAgentGroup($input: RemoveDrozChatAgentGroupInput!) {\n removeDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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- export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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+ export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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  export declare const GetSurveyDocument = "\n query getSurvey {\n getSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const UpsertSurveyDocument = "\n mutation upsertSurvey($input: UpsertSurveyInput!) {\n upsertSurvey(input: $input) {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const DisableSurveyDocument = "\n mutation disableSurvey {\n disableSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
@@ -2273,6 +2283,7 @@ export declare const SearchTicketsDocument = "\n query searchTickets($q: Stri
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  export declare const SearchTicketsWithoutCustomerDocument = "\n query searchTicketsWithoutCustomer($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticketWithoutCustomer\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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  export declare const UnsafeSearchTicketsDocument = "\n query unsafeSearchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n unsafeSearchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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  export declare const AssertChatActionsDocument = "\n query assertChatActions($ticketId: ID!) {\n assertChatActions(ticketId: $ticketId) {\n canAssign\n canUnassign\n canUpdateTags\n canMessage\n canClose\n canTransfer\n }\n}\n ";
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+ export declare const AgentRemainingCapacityDocument = "\n query agentRemainingCapacity($channelId: ID!) {\n agentRemainingCapacity(channelId: $channelId)\n}\n ";
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  export declare const CreateTicketDocument = "\n mutation createTicket($input: CreateTicketInput!) {\n createTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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  export declare const UpdateTicketDocument = "\n mutation updateTicket($input: UpdateTicketInput!) {\n updateTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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  export declare const MarkTicketMessagesAsReadDocument = "\n mutation markTicketMessagesAsRead($input: MarkTicketMessagesAsReadInput!) {\n markTicketMessagesAsRead(input: $input)\n}\n ";
@@ -2363,6 +2374,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
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  searchTicketsWithoutCustomer(variables?: SearchTicketsWithoutCustomerQueryVariables, options?: C): Promise<SearchTicketsWithoutCustomerQuery>;
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  unsafeSearchTickets(variables?: UnsafeSearchTicketsQueryVariables, options?: C): Promise<UnsafeSearchTicketsQuery>;
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  assertChatActions(variables: AssertChatActionsQueryVariables, options?: C): Promise<AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: AgentRemainingCapacityQueryVariables, options?: C): Promise<AgentRemainingCapacityQuery>;
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  createTicket(variables: CreateTicketMutationVariables, options?: C): Promise<CreateTicketMutation>;
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  updateTicket(variables: UpdateTicketMutationVariables, options?: C): Promise<UpdateTicketMutation>;
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  markTicketMessagesAsRead(variables: MarkTicketMessagesAsReadMutationVariables, options?: C): Promise<MarkTicketMessagesAsReadMutation>;
@@ -3,7 +3,7 @@
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  Object.defineProperty(exports, "__esModule", { value: true });
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  exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketFragmentDoc = exports.CustomerFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
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  exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = void 0;
6
- exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
6
+ exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
7
7
  exports.getSdk = getSdk;
8
8
  var ActiveDispatchConnector;
9
9
  (function (ActiveDispatchConnector) {
@@ -276,6 +276,7 @@ exports.LiveAgentLoadFragmentDoc = `
276
276
  queues {
277
277
  id
278
278
  name
279
+ capacity
279
280
  }
280
281
  }
281
282
  `;
@@ -291,6 +292,7 @@ exports.LiveSummaryFragmentDoc = `
291
292
  surveyType
292
293
  surveyConfigured
293
294
  agentsOnline
295
+ agentsAway
294
296
  agentsOffline
295
297
  ticketsInProgressTotal
296
298
  overallSatisfaction {
@@ -1408,6 +1410,11 @@ exports.AssertChatActionsDocument = `
1408
1410
  }
1409
1411
  }
1410
1412
  `;
1413
+ exports.AgentRemainingCapacityDocument = `
1414
+ query agentRemainingCapacity($channelId: ID!) {
1415
+ agentRemainingCapacity(channelId: $channelId)
1416
+ }
1417
+ `;
1411
1418
  exports.CreateTicketDocument = `
1412
1419
  mutation createTicket($input: CreateTicketInput!) {
1413
1420
  createTicket(input: $input) {
@@ -1879,6 +1886,9 @@ function getSdk(requester) {
1879
1886
  assertChatActions(variables, options) {
1880
1887
  return requester(exports.AssertChatActionsDocument, variables, options);
1881
1888
  },
1889
+ agentRemainingCapacity(variables, options) {
1890
+ return requester(exports.AgentRemainingCapacityDocument, variables, options);
1891
+ },
1882
1892
  createTicket(variables, options) {
1883
1893
  return requester(exports.CreateTicketDocument, variables, options);
1884
1894
  },