@droz-js/sdk 0.18.7 → 0.18.9

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@droz-js/sdk",
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  "description": "Droz SDK",
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- "version": "0.18.7",
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+ "version": "0.18.9",
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  "private": false,
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  "repository": {
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  "type": "git",
@@ -200,6 +200,9 @@ declare const DrozChatWs_base: new () => {
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  assertChatActions(variables: import("./sdks/drozchat").Exact<{
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  ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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  }>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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+ channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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+ }>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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  createTicket(variables: import("./sdks/drozchat").Exact<{
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  input: import("./sdks/drozchat").CreateTicketInput;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
package/src/drozchat.d.ts CHANGED
@@ -203,6 +203,9 @@ declare const DrozChat_base: new (options?: import("./client/http").HttpClientOp
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  assertChatActions(variables: import("./sdks/drozchat").Exact<{
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  ticketId: import("./sdks/drozchat").Scalars["ID"]["input"];
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  }>, options?: unknown): Promise<import("./sdks/drozchat").AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: import("./sdks/drozchat").Exact<{
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+ channelId: import("./sdks/drozchat").Scalars["ID"]["input"];
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+ }>, options?: unknown): Promise<import("./sdks/drozchat").AgentRemainingCapacityQuery>;
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  createTicket(variables: import("./sdks/drozchat").Exact<{
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  input: import("./sdks/drozchat").CreateTicketInput;
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  }>, options?: unknown): Promise<import("./sdks/drozchat").CreateTicketMutation>;
@@ -473,10 +473,13 @@ export type LiveAgentLoad = {
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  presenceSince?: Maybe<Scalars['DateTime']['output']>;
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  queues: Array<LiveAgentQueue>;
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  satisfaction?: Maybe<AgentDailySatisfaction>;
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+ /** @deprecated Toggle manual removido do frontend. Use presence — passa a ser derivado da presença real por conexão WS. */
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  status: LiveAgentStatus;
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+ /** @deprecated Use presenceSince. */
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  statusSince?: Maybe<Scalars['DateTime']['output']>;
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  };
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  export type LiveAgentQueue = {
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+ capacity: Scalars['Int']['output'];
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  id: Scalars['ID']['output'];
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  name: Scalars['String']['output'];
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  };
@@ -497,6 +500,7 @@ export type LiveQueueSummary = {
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  };
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  export type LiveSummary = {
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  agents: Array<LiveAgentLoad>;
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+ agentsAway: Scalars['Int']['output'];
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  agentsOffline: Scalars['Int']['output'];
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  agentsOnline: Scalars['Int']['output'];
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  avgWaitingMs?: Maybe<Scalars['Float']['output']>;
@@ -748,6 +752,7 @@ export type PresentAgent = {
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  agentName?: Maybe<Scalars['String']['output']>;
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  };
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  export type Query = {
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+ agentRemainingCapacity: Scalars['Boolean']['output'];
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  app?: Maybe<Scalars['DRN']['output']>;
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  assertChatActions: ChatActions;
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  getDrozChatAgentGroup?: Maybe<DrozChatAgentGroup>;
@@ -787,6 +792,9 @@ export type Query = {
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  unsafeSearchTickets?: Maybe<TicketsSearchResults>;
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  version?: Maybe<Scalars['String']['output']>;
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  };
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+ export type QueryAgentRemainingCapacityArgs = {
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+ channelId: Scalars['ID']['input'];
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+ };
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  export type QueryAssertChatActionsArgs = {
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  ticketId: Scalars['ID']['input'];
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  };
@@ -1664,12 +1672,12 @@ export type RemoveDrozChatAgentGroupMutation = {
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  export type LiveQueueSummaryFragment = (Pick<LiveQueueSummary, 'channelId' | 'waiting' | 'oldestWaitingSince' | 'oldestWaitingMs' | 'unassigned' | 'avgWaitingMs' | 'closedToday' | 'onlineAgents'> & {
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  channel?: Maybe<DrozChatChannelFragment>;
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  });
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- export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'inProgress' | 'capacity' | 'closedToday' | 'firstResponseAvgMs'> & {
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+ export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'presence' | 'presenceSince' | 'inProgress' | 'capacity' | 'closedToday' | 'firstResponseAvgMs'> & {
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  agent?: Maybe<DrozChatAgentFragment>;
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  satisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
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- queues: Array<Pick<LiveAgentQueue, 'id' | 'name'>>;
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+ queues: Array<Pick<LiveAgentQueue, 'id' | 'name' | 'capacity'>>;
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  });
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- export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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+ export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsAway' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
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  queues: Array<LiveQueueSummaryFragment>;
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  agents: Array<LiveAgentLoadFragment>;
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  overallSatisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
@@ -1972,6 +1980,10 @@ export type AssertChatActionsQueryVariables = Exact<{
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  export type AssertChatActionsQuery = {
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  assertChatActions: Pick<ChatActions, 'canAssign' | 'canUnassign' | 'canUpdateTags' | 'canMessage' | 'canClose' | 'canTransfer'>;
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  };
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+ export type AgentRemainingCapacityQueryVariables = Exact<{
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+ channelId: Scalars['ID']['input'];
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+ }>;
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+ export type AgentRemainingCapacityQuery = Pick<Query, 'agentRemainingCapacity'>;
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  export type CreateTicketMutationVariables = Exact<{
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  input: CreateTicketInput;
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  }>;
@@ -2194,8 +2206,8 @@ export declare const GlobalConfigurationFragmentDoc = "\n fragment globalConf
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  export declare const DrozChatAgentGroupFragmentDoc = "\n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const DrozChatChannelFragmentDoc = "\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const LiveQueueSummaryFragmentDoc = "\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n ";
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- export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n ";
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- export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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+ export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n ";
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+ export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
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  export declare const SurveyFragmentDoc = "\n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const TicketPresenceFragmentDoc = "\n fragment ticketPresence on TicketPresence {\n ticketId\n agents {\n agentId\n agentName\n }\n}\n ";
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  export declare const QuickAnswerFragmentDoc = "\n fragment quickAnswer on QuickAnswer {\n id\n name\n message\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n ";
@@ -2245,7 +2257,7 @@ export declare const DisableDrozChatAgentGroupDocument = "\n mutation disable
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  export declare const EnableDrozChatAgentGroupDocument = "\n mutation enableDrozChatAgentGroup($input: EnableDrozChatAgentGroupInput!) {\n enableDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const AddDrozChatAgentGroupDocument = "\n mutation addDrozChatAgentGroup($input: AddDrozChatAgentGroupInput!) {\n addDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const RemoveDrozChatAgentGroupDocument = "\n mutation removeDrozChatAgentGroup($input: RemoveDrozChatAgentGroupInput!) {\n removeDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
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- export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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+ export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsAway\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n presence\n presenceSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n capacity\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
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  export declare const GetSurveyDocument = "\n query getSurvey {\n getSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const UpsertSurveyDocument = "\n mutation upsertSurvey($input: UpsertSurveyInput!) {\n upsertSurvey(input: $input) {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
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  export declare const DisableSurveyDocument = "\n mutation disableSurvey {\n disableSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
@@ -2271,6 +2283,7 @@ export declare const SearchTicketsDocument = "\n query searchTickets($q: Stri
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  export declare const SearchTicketsWithoutCustomerDocument = "\n query searchTicketsWithoutCustomer($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticketWithoutCustomer\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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  export declare const UnsafeSearchTicketsDocument = "\n query unsafeSearchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n unsafeSearchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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  export declare const AssertChatActionsDocument = "\n query assertChatActions($ticketId: ID!) {\n assertChatActions(ticketId: $ticketId) {\n canAssign\n canUnassign\n canUpdateTags\n canMessage\n canClose\n canTransfer\n }\n}\n ";
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+ export declare const AgentRemainingCapacityDocument = "\n query agentRemainingCapacity($channelId: ID!) {\n agentRemainingCapacity(channelId: $channelId)\n}\n ";
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  export declare const CreateTicketDocument = "\n mutation createTicket($input: CreateTicketInput!) {\n createTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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  export declare const UpdateTicketDocument = "\n mutation updateTicket($input: UpdateTicketInput!) {\n updateTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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  export declare const MarkTicketMessagesAsReadDocument = "\n mutation markTicketMessagesAsRead($input: MarkTicketMessagesAsReadInput!) {\n markTicketMessagesAsRead(input: $input)\n}\n ";
@@ -2361,6 +2374,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
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  searchTicketsWithoutCustomer(variables?: SearchTicketsWithoutCustomerQueryVariables, options?: C): Promise<SearchTicketsWithoutCustomerQuery>;
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  unsafeSearchTickets(variables?: UnsafeSearchTicketsQueryVariables, options?: C): Promise<UnsafeSearchTicketsQuery>;
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  assertChatActions(variables: AssertChatActionsQueryVariables, options?: C): Promise<AssertChatActionsQuery>;
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+ agentRemainingCapacity(variables: AgentRemainingCapacityQueryVariables, options?: C): Promise<AgentRemainingCapacityQuery>;
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  createTicket(variables: CreateTicketMutationVariables, options?: C): Promise<CreateTicketMutation>;
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  updateTicket(variables: UpdateTicketMutationVariables, options?: C): Promise<UpdateTicketMutation>;
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  markTicketMessagesAsRead(variables: MarkTicketMessagesAsReadMutationVariables, options?: C): Promise<MarkTicketMessagesAsReadMutation>;
@@ -3,7 +3,7 @@
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  Object.defineProperty(exports, "__esModule", { value: true });
4
4
  exports.ActiveDispatchDocument = exports.ViewFragmentDoc = exports.TriggerFragmentDoc = exports.TriggerConditionFieldsFragmentDoc = exports.FacetsFragmentDoc = exports.TicketMessageFragmentDoc = exports.DrozChatUserFragmentDoc = exports.TicketWithSessionFragmentDoc = exports.SessionAttributesFragmentDoc = exports.TicketFragmentDoc = exports.CustomerFragmentDoc = exports.TicketWithoutCustomerFragmentDoc = exports.TicketTriggerAppFragmentDoc = exports.TagFragmentDoc = exports.QuickAnswerFacetsFragmentDoc = exports.QuickAnswerFragmentDoc = exports.TicketPresenceFragmentDoc = exports.SurveyFragmentDoc = exports.LiveSummaryFragmentDoc = exports.LiveAgentLoadFragmentDoc = exports.LiveQueueSummaryFragmentDoc = exports.DrozChatChannelFragmentDoc = exports.DrozChatAgentGroupFragmentDoc = exports.GlobalConfigurationFragmentDoc = exports.CustomerNoteFragmentDoc = exports.DrozChatAgentFragmentDoc = exports.AgentPresenceFragmentDoc = exports.Typenames = exports.TriggerScope = exports.TriggerEventType = exports.TriggerActionType = exports.TicketStatus = exports.TicketState = exports.TicketSearchSortBy = exports.TicketPriority = exports.TicketOrigin = exports.TicketMessageType = exports.TicketMessageRecipient = exports.TicketAutoAssignerType = exports.TicketAssessType = exports.SurveyTypes = exports.SurveyChannels = exports.SubscriptionAction = exports.QuickAnswersSortBy = exports.OpenTicketState = exports.LiveAgentStatus = exports.Can = exports.AppInstanceStatus = exports.AgentPresenceStatus = exports.ActiveDispatchConnector = void 0;
5
5
  exports.ListTicketsInProgressMineDocument = exports.ListTicketsDocument = exports.GetTicketDocument = exports.DeleteTagsDocument = exports.CreateTagsDocument = exports.ListTagsDocument = exports.UpdateQuickAnswerDocument = exports.DeleteQuickAnswerDocument = exports.CreateQuickAnswerDocument = exports.SearchQuickAnswersDocument = exports.ListQuickAnswersDocument = exports.OnTicketPresenceDocument = exports.LeaveTicketPresenceDocument = exports.EnterTicketPresenceDocument = exports.TicketPresenceDocument = exports.DisableSurveyDocument = exports.UpsertSurveyDocument = exports.GetSurveyDocument = exports.LiveSummaryDocument = exports.RemoveDrozChatAgentGroupDocument = exports.AddDrozChatAgentGroupDocument = exports.EnableDrozChatAgentGroupDocument = exports.DisableDrozChatAgentGroupDocument = exports.UpdateDrozChatAgentGroupDocument = exports.CreateDrozChatAgentGroupDocument = exports.ListDrozChatAgentGroupsDocument = exports.ListDrozChatGroupsDocument = exports.GetDrozChatAgentGroupDocument = exports.ClearMaxSimultaneousAttendancesDocument = exports.SetMaxSimultaneousAttendancesDocument = exports.GetGlobalConfigurationDocument = exports.DeleteNoteDocument = exports.UpdateNoteDocument = exports.CreateNoteDocument = exports.ListNotesDocument = exports.RemoveDrozChatChannelGroupDocument = exports.AddDrozChatChannelGroupDocument = exports.RemoveDrozChatChannelAgentDocument = exports.AddDrozChatChannelAgentDocument = exports.EnableDrozChatChannelDocument = exports.DisableDrozChatChannelDocument = exports.UpdateDrozChatChannelDocument = exports.CreateDrozChatChannelDocument = exports.ListDrozChatAgentChannelsDocument = exports.ListDrozChatChannelsDocument = exports.GetDrozChatChannelDocument = exports.GenerateAnalyticsTokenDocument = exports.AgentLogoffDocument = exports.AgentHeartbeatDocument = exports.MyPresenceDocument = void 0;
6
- exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
6
+ exports.serviceName = exports.DeleteViewDocument = exports.UpdateViewDocument = exports.CloneViewDocument = exports.CreateViewDocument = exports.ListTicketsByViewDocument = exports.ListViewsDocument = exports.GetViewDocument = exports.ReorderTriggersByEventTypeDocument = exports.DeleteTriggerDocument = exports.UpdateTriggerDocument = exports.CreateTriggerDocument = exports.GetTriggerDocument = exports.ListTriggersDocument = exports.OnMessageByStateMineDocument = exports.OnTicketMessageDocument = exports.OnTicketByStateDocument = exports.OnTicketInProgressMineDocument = exports.TransferTicketToChannelDocument = exports.RemoveTagsFromTicketDocument = exports.AddTagsToTicketDocument = exports.CloseTicketDocument = exports.UnassignTicketDocument = exports.AssignTicketMyselfDocument = exports.AssignTicketDocument = exports.CreateTicketMessageEnvelopeDocument = exports.CreateTicketMessageForStorageDocument = exports.CreateTicketMessageDocument = exports.MarkTicketMessagesAsReadDocument = exports.UpdateTicketDocument = exports.CreateTicketDocument = exports.AgentRemainingCapacityDocument = exports.AssertChatActionsDocument = exports.UnsafeSearchTicketsDocument = exports.SearchTicketsWithoutCustomerDocument = exports.SearchTicketsDocument = exports.ListTicketInternalNotesDocument = exports.ListTicketMessagesDocument = exports.ListTicketsInProgressMineWithoutCustomerDocument = void 0;
7
7
  exports.getSdk = getSdk;
8
8
  var ActiveDispatchConnector;
9
9
  (function (ActiveDispatchConnector) {
@@ -262,6 +262,8 @@ exports.LiveAgentLoadFragmentDoc = `
262
262
  }
263
263
  status
264
264
  statusSince
265
+ presence
266
+ presenceSince
265
267
  inProgress
266
268
  capacity
267
269
  closedToday
@@ -274,6 +276,7 @@ exports.LiveAgentLoadFragmentDoc = `
274
276
  queues {
275
277
  id
276
278
  name
279
+ capacity
277
280
  }
278
281
  }
279
282
  `;
@@ -289,6 +292,7 @@ exports.LiveSummaryFragmentDoc = `
289
292
  surveyType
290
293
  surveyConfigured
291
294
  agentsOnline
295
+ agentsAway
292
296
  agentsOffline
293
297
  ticketsInProgressTotal
294
298
  overallSatisfaction {
@@ -1406,6 +1410,11 @@ exports.AssertChatActionsDocument = `
1406
1410
  }
1407
1411
  }
1408
1412
  `;
1413
+ exports.AgentRemainingCapacityDocument = `
1414
+ query agentRemainingCapacity($channelId: ID!) {
1415
+ agentRemainingCapacity(channelId: $channelId)
1416
+ }
1417
+ `;
1409
1418
  exports.CreateTicketDocument = `
1410
1419
  mutation createTicket($input: CreateTicketInput!) {
1411
1420
  createTicket(input: $input) {
@@ -1877,6 +1886,9 @@ function getSdk(requester) {
1877
1886
  assertChatActions(variables, options) {
1878
1887
  return requester(exports.AssertChatActionsDocument, variables, options);
1879
1888
  },
1889
+ agentRemainingCapacity(variables, options) {
1890
+ return requester(exports.AgentRemainingCapacityDocument, variables, options);
1891
+ },
1880
1892
  createTicket(variables, options) {
1881
1893
  return requester(exports.CreateTicketDocument, variables, options);
1882
1894
  },