@droz-js/sdk 0.18.4 → 0.18.6

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json CHANGED
@@ -1,7 +1,7 @@
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  {
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  "name": "@droz-js/sdk",
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  "description": "Droz SDK",
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- "version": "0.18.4",
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+ "version": "0.18.6",
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  "private": false,
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  "repository": {
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  "type": "git",
@@ -72,6 +72,10 @@ declare const Drozanalytics_base: new (options?: import("./client/http").HttpCli
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  endDate: import("./sdks/drozanalytics").Scalars["Date"]["input"];
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  type?: import("./sdks/drozanalytics").InputMaybe<import("./sdks/drozanalytics").AnalyticsType>;
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  }>, options?: unknown): Promise<import("./sdks/drozanalytics").GetAgentsDailySummaryQuery>;
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+ getClosedCountByChannel(variables: import("./sdks/drozanalytics").Exact<{
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+ startDate: import("./sdks/drozanalytics").Scalars["Date"]["input"];
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+ endDate: import("./sdks/drozanalytics").Scalars["Date"]["input"];
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+ }>, options?: unknown): Promise<import("./sdks/drozanalytics").GetClosedCountByChannelQuery>;
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  };
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  export declare class Drozanalytics extends Drozanalytics_base {
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  constructor();
@@ -125,6 +125,7 @@ export type Scalars = {
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  export type AgentDailySummary = {
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  agentId: Scalars['ID']['output'];
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  closed: Scalars['Int']['output'];
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+ firstResponseAvgMs?: Maybe<Scalars['Float']['output']>;
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  reviewAverage?: Maybe<Scalars['Float']['output']>;
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  reviewCount: Scalars['Int']['output'];
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  reviewType?: Maybe<AnalyticsType>;
@@ -183,6 +184,10 @@ export declare enum Can {
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  Remove = "remove",
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  Write = "write"
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  }
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+ export type ChannelClosedCount = {
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+ channelId?: Maybe<Scalars['ID']['output']>;
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+ count: Scalars['Int']['output'];
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+ };
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  export type FlowTaxonomy = {
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  auditedAt?: Maybe<Scalars['Date']['output']>;
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  createdAt: Scalars['DateTime']['output'];
@@ -267,6 +272,7 @@ export type Query = {
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  app?: Maybe<Scalars['DRN']['output']>;
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  getAgentsDailySummary: Array<AgentDailySummary>;
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  getAttendanceTime?: Maybe<AnalyticsAverage>;
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+ getClosedCountByChannel: Array<ChannelClosedCount>;
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  getFacets?: Maybe<AnalyticsFacets>;
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  getFirstResponseTime?: Maybe<AnalyticsAverage>;
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  getHttpEndpoint?: Maybe<Scalars['String']['output']>;
@@ -290,6 +296,10 @@ export type QueryGetAttendanceTimeArgs = {
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  filters?: InputMaybe<Array<TicketAnalyticsFilterInput>>;
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  startDate: Scalars['Date']['input'];
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  };
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+ export type QueryGetClosedCountByChannelArgs = {
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+ endDate: Scalars['Date']['input'];
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+ startDate: Scalars['Date']['input'];
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+ };
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  export type QueryGetFacetsArgs = {
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  endDate: Scalars['Date']['input'];
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  filters?: InputMaybe<Array<TicketAnalyticsFilterInput>>;
@@ -530,7 +540,14 @@ export type GetAgentsDailySummaryQueryVariables = Exact<{
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  type?: InputMaybe<AnalyticsType>;
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  }>;
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  export type GetAgentsDailySummaryQuery = {
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- getAgentsDailySummary: Array<Pick<AgentDailySummary, 'agentId' | 'closed' | 'reviewType' | 'reviewAverage' | 'reviewCount'>>;
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+ getAgentsDailySummary: Array<Pick<AgentDailySummary, 'agentId' | 'closed' | 'reviewType' | 'reviewAverage' | 'reviewCount' | 'firstResponseAvgMs'>>;
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+ };
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+ export type GetClosedCountByChannelQueryVariables = Exact<{
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+ startDate: Scalars['Date']['input'];
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+ endDate: Scalars['Date']['input'];
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+ }>;
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+ export type GetClosedCountByChannelQuery = {
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+ getClosedCountByChannel: Array<Pick<ChannelClosedCount, 'channelId' | 'count'>>;
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  };
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  export declare const FlowTaxonomyFragmentDoc = "\n fragment flowTaxonomy on FlowTaxonomy {\n tenant\n instanceId\n flowName\n flowType\n description\n keyTasks\n humanComment\n auditedAt\n isReviewed\n createdAt\n updatedAt\n}\n ";
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  export declare const AverageFragmentDoc = "\n fragment average on AnalyticsAverage {\n delta\n current\n previous\n}\n ";
@@ -552,7 +569,8 @@ export declare const GetTicketsByTriggerAppDocument = "\n query getTicketsByT
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  export declare const GetTicketsReviewsDocument = "\n query getTicketsReviews($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n getTicketsReviews(\n startDate: $startDate\n endDate: $endDate\n filters: $filters\n type: $type\n ) {\n ...average\n }\n}\n \n fragment average on AnalyticsAverage {\n delta\n current\n previous\n}\n ";
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  export declare const GetFacetsDocument = "\n query getFacets($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!]) {\n getFacets(startDate: $startDate, endDate: $endDate, filters: $filters) {\n ...queryFacets\n }\n}\n \n fragment queryFacets on AnalyticsFacets {\n channelId {\n ...facetValue\n }\n customerId {\n ...facetValue\n }\n assigneeId {\n ...facetValue\n }\n status {\n ...facetValue\n }\n tags {\n ...facetValue\n }\n triggerApp {\n ...facetValue\n }\n}\n \n\n fragment facetValue on AnalyticsFacetValue {\n value\n display\n count\n}\n ";
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  export declare const GetTicketsReviewsSurveyRatingVolumeDocument = "\n query getTicketsReviewsSurveyRatingVolume($startDate: Date!, $endDate: Date!, $filters: [TicketAnalyticsFilterInput!], $type: AnalyticsType!) {\n getTicketsReviewsSurveyRatingVolume(\n startDate: $startDate\n endDate: $endDate\n filters: $filters\n type: $type\n ) {\n name\n value\n }\n}\n ";
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- export declare const GetAgentsDailySummaryDocument = "\n query getAgentsDailySummary($startDate: Date!, $endDate: Date!, $type: AnalyticsType) {\n getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {\n agentId\n closed\n reviewType\n reviewAverage\n reviewCount\n }\n}\n ";
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+ export declare const GetAgentsDailySummaryDocument = "\n query getAgentsDailySummary($startDate: Date!, $endDate: Date!, $type: AnalyticsType) {\n getAgentsDailySummary(startDate: $startDate, endDate: $endDate, type: $type) {\n agentId\n closed\n reviewType\n reviewAverage\n reviewCount\n firstResponseAvgMs\n }\n}\n ";
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+ export declare const GetClosedCountByChannelDocument = "\n query getClosedCountByChannel($startDate: Date!, $endDate: Date!) {\n getClosedCountByChannel(startDate: $startDate, endDate: $endDate) {\n channelId\n count\n }\n}\n ";
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  export type Requester<C = {}> = <R, V>(doc: string, vars?: V, options?: C) => Promise<R> | AsyncIterableIterator<R>;
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  export declare function getSdk<C>(requester: Requester<C>): {
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  listFlowTaxonomy(variables: ListFlowTaxonomyQueryVariables, options?: C): Promise<ListFlowTaxonomyQuery>;
@@ -569,6 +587,7 @@ export declare function getSdk<C>(requester: Requester<C>): {
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  getFacets(variables: GetFacetsQueryVariables, options?: C): Promise<GetFacetsQuery>;
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  getTicketsReviewsSurveyRatingVolume(variables: GetTicketsReviewsSurveyRatingVolumeQueryVariables, options?: C): Promise<GetTicketsReviewsSurveyRatingVolumeQuery>;
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  getAgentsDailySummary(variables: GetAgentsDailySummaryQueryVariables, options?: C): Promise<GetAgentsDailySummaryQuery>;
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+ getClosedCountByChannel(variables: GetClosedCountByChannelQueryVariables, options?: C): Promise<GetClosedCountByChannelQuery>;
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  };
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  export type Sdk = ReturnType<typeof getSdk>;
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  export declare const serviceName = "@droz/drozanalytics";
@@ -1,7 +1,7 @@
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  "use strict";
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  /* istanbul ignore file */
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  Object.defineProperty(exports, "__esModule", { value: true });
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- exports.serviceName = exports.GetAgentsDailySummaryDocument = exports.GetTicketsReviewsSurveyRatingVolumeDocument = exports.GetFacetsDocument = exports.GetTicketsReviewsDocument = exports.GetTicketsByTriggerAppDocument = exports.GetVolumeOfTicketsReviewsDocument = exports.GetVolumeOfTicketsPerHourDocument = exports.GetVolumeOfTicketsPerDayDocument = exports.GetTicketsByStatusDocument = exports.GetAttendanceTimeDocument = exports.GetFirstResponseTimeDocument = exports.MarkFlowReviewedDocument = exports.UpsertFlowTaxonomyDocument = exports.ListFlowTaxonomyDocument = exports.QueryFacetsFragmentDoc = exports.FacetValueFragmentDoc = exports.MultiValueFragmentDoc = exports.ChartFragmentDoc = exports.VolumeFragmentDoc = exports.AverageFragmentDoc = exports.FlowTaxonomyFragmentDoc = exports.Typenames = exports.FlowTaxonomyType = exports.Can = exports.AppInstanceStatus = exports.AnalyticsType = void 0;
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+ exports.serviceName = exports.GetClosedCountByChannelDocument = exports.GetAgentsDailySummaryDocument = exports.GetTicketsReviewsSurveyRatingVolumeDocument = exports.GetFacetsDocument = exports.GetTicketsReviewsDocument = exports.GetTicketsByTriggerAppDocument = exports.GetVolumeOfTicketsReviewsDocument = exports.GetVolumeOfTicketsPerHourDocument = exports.GetVolumeOfTicketsPerDayDocument = exports.GetTicketsByStatusDocument = exports.GetAttendanceTimeDocument = exports.GetFirstResponseTimeDocument = exports.MarkFlowReviewedDocument = exports.UpsertFlowTaxonomyDocument = exports.ListFlowTaxonomyDocument = exports.QueryFacetsFragmentDoc = exports.FacetValueFragmentDoc = exports.MultiValueFragmentDoc = exports.ChartFragmentDoc = exports.VolumeFragmentDoc = exports.AverageFragmentDoc = exports.FlowTaxonomyFragmentDoc = exports.Typenames = exports.FlowTaxonomyType = exports.Can = exports.AppInstanceStatus = exports.AnalyticsType = void 0;
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  exports.getSdk = getSdk;
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  var AnalyticsType;
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  (function (AnalyticsType) {
@@ -250,6 +250,15 @@ exports.GetAgentsDailySummaryDocument = `
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  reviewType
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  reviewAverage
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  reviewCount
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+ firstResponseAvgMs
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+ }
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+ }
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+ `;
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+ exports.GetClosedCountByChannelDocument = `
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+ query getClosedCountByChannel($startDate: Date!, $endDate: Date!) {
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+ getClosedCountByChannel(startDate: $startDate, endDate: $endDate) {
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+ channelId
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+ count
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  }
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  }
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  `;
@@ -296,6 +305,9 @@ function getSdk(requester) {
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  },
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  getAgentsDailySummary(variables, options) {
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  return requester(exports.GetAgentsDailySummaryDocument, variables, options);
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+ },
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+ getClosedCountByChannel(variables, options) {
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+ return requester(exports.GetClosedCountByChannelDocument, variables, options);
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  }
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  };
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  }
@@ -278,6 +278,7 @@ export declare enum DrozBotTicketMessageSender {
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  export type DrozBotWhatsAppBot = {
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  channel: Scalars['String']['output'];
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  deleted: Scalars['Boolean']['output'];
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+ drozchatInstanceId?: Maybe<Scalars['ID']['output']>;
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  enabled: Scalars['Boolean']['output'];
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  id: Scalars['ID']['output'];
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  language: Scalars['String']['output'];
@@ -517,6 +518,7 @@ export type InternalWhatsAppActiveDispatchInput = {
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  botId: Scalars['ID']['input'];
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  customerId?: InputMaybe<Scalars['ID']['input']>;
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  externalId: Scalars['ID']['input'];
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+ instanceId?: InputMaybe<Scalars['ID']['input']>;
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  phone: Scalars['String']['input'];
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  sessionId: Scalars['ID']['input'];
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  templateContent: Scalars['String']['input'];
@@ -994,7 +996,7 @@ export type EvaluateDrozbotTalkAnalysisOutputMutationVariables = Exact<{
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  export type EvaluateDrozbotTalkAnalysisOutputMutation = {
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  evaluateDrozbotTalkAnalysisOutput: DrozbotTalkAnalysisEvaluationFragment;
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  };
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- export type DrozBotWhatsAppBotFragment = Pick<DrozBotWhatsAppBot, 'id' | 'name' | 'enabled' | 'deleted' | 'channel' | 'providerChannel' | 'language' | 'phone'>;
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+ export type DrozBotWhatsAppBotFragment = Pick<DrozBotWhatsAppBot, 'id' | 'name' | 'enabled' | 'deleted' | 'channel' | 'providerChannel' | 'language' | 'phone' | 'drozchatInstanceId'>;
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  export type DrozBotWhatsAppTemplateFragment = Pick<DrozBotWhatsAppTemplate, 'id' | 'templateName' | 'content' | 'contentButton' | 'language' | 'deleted' | 'approved' | 'type'>;
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  export type ListWhatsAppBotsQueryVariables = Exact<{
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  [key: string]: never;
@@ -1031,7 +1033,7 @@ export declare const IntentFragmentDoc = "\n fragment intent on Intent {\n l
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  export declare const DrozbotTalkAnalysisInputFragmentDoc = "\n fragment drozbotTalkAnalysisInput on DrozbotAiTalkAnalysisInput {\n talkId\n botId\n processingStatus\n batchJobId\n submittedAt\n errorMessage\n retryCount\n attempts {\n errorMessage\n failedAt\n batchJobId\n batchCustomId\n }\n}\n ";
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  export declare const DrozbotTalkAnalysisEvaluationFragmentDoc = "\n fragment drozbotTalkAnalysisEvaluation on DrozbotTalkAnalysisEvaluation {\n model\n evaluatedAt\n confidenceScore\n threshold\n passed\n grounded\n coherent\n reasoning\n criticalIssues\n}\n ";
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  export declare const DrozbotTalkAnalysisFragmentDoc = "\n fragment drozbotTalkAnalysis on DrozbotTalkAnalysis {\n talkId\n botId\n status\n createdDate\n modelUsed\n analysis {\n conversation {\n aggregates {\n csatFinal\n csatStatus\n initialSentiment\n finalSentiment\n topIntents\n }\n serviceQuality {\n status\n csatFinal\n reason\n breakdown {\n clarityPrecision\n cesScore\n cesLabel\n csatScale\n abandonmentType\n notEvaluable\n }\n }\n sentiment {\n initialSentiment\n averageSentiment\n finalSentiment\n observation\n }\n intent {\n dominantIntent\n globalConfidence\n justification\n secondaryIntents\n }\n }\n }\n evaluation {\n ...drozbotTalkAnalysisEvaluation\n }\n}\n ";
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- export declare const DrozBotWhatsAppBotFragmentDoc = "\n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n}\n ";
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+ export declare const DrozBotWhatsAppBotFragmentDoc = "\n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n drozchatInstanceId\n}\n ";
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  export declare const DrozBotWhatsAppTemplateFragmentDoc = "\n fragment drozBotWhatsAppTemplate on DrozBotWhatsAppTemplate {\n id\n templateName\n content\n contentButton\n language\n deleted\n approved\n type\n}\n ";
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  export declare const RunDrozbotAiActionDocument = "\n mutation runDrozbotAiAction($input: RunAiActionInput!) {\n runDrozbotAiAction(input: $input) {\n actions\n setVariables {\n ...aiActionVariableValue\n }\n missingVariables\n message_to_user\n context\n }\n}\n \n fragment aiActionVariableValue on AiActionVariableValue {\n key\n value\n}\n ";
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  export declare const RunDrozbotAiActionHumanizedAnswerDocument = "\n mutation runDrozbotAiActionHumanizedAnswer($input: RunAiActionHumanizedAnswerInput!) {\n runDrozbotAiActionHumanizedAnswer(input: $input) {\n actions\n message_to_user\n }\n}\n ";
@@ -1063,8 +1065,8 @@ export declare const DrozbotTalkConversationDocument = "\n query drozbotTalkC
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  export declare const GetDrozbotTalkAnalysisEmbedUrlDocument = "\n query getDrozbotTalkAnalysisEmbedUrl {\n getDrozbotTalkAnalysisEmbedUrl\n}\n ";
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  export declare const AnalyzeDrozbotTalkDocument = "\n mutation analyzeDrozbotTalk($input: AnalyzeDrozbotTalkInput!) {\n analyzeDrozbotTalk(input: $input) {\n ...drozbotTalkAnalysis\n }\n}\n \n fragment drozbotTalkAnalysis on DrozbotTalkAnalysis {\n talkId\n botId\n status\n createdDate\n modelUsed\n analysis {\n conversation {\n aggregates {\n csatFinal\n csatStatus\n initialSentiment\n finalSentiment\n topIntents\n }\n serviceQuality {\n status\n csatFinal\n reason\n breakdown {\n clarityPrecision\n cesScore\n cesLabel\n csatScale\n abandonmentType\n notEvaluable\n }\n }\n sentiment {\n initialSentiment\n averageSentiment\n finalSentiment\n observation\n }\n intent {\n dominantIntent\n globalConfidence\n justification\n secondaryIntents\n }\n }\n }\n evaluation {\n ...drozbotTalkAnalysisEvaluation\n }\n}\n \n\n fragment drozbotTalkAnalysisEvaluation on DrozbotTalkAnalysisEvaluation {\n model\n evaluatedAt\n confidenceScore\n threshold\n passed\n grounded\n coherent\n reasoning\n criticalIssues\n}\n ";
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  export declare const EvaluateDrozbotTalkAnalysisOutputDocument = "\n mutation evaluateDrozbotTalkAnalysisOutput($input: EvaluateDrozbotTalkAnalysisOutputInput!) {\n evaluateDrozbotTalkAnalysisOutput(input: $input) {\n ...drozbotTalkAnalysisEvaluation\n }\n}\n \n fragment drozbotTalkAnalysisEvaluation on DrozbotTalkAnalysisEvaluation {\n model\n evaluatedAt\n confidenceScore\n threshold\n passed\n grounded\n coherent\n reasoning\n criticalIssues\n}\n ";
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- export declare const ListWhatsAppBotsDocument = "\n query listWhatsAppBots {\n listWhatsAppBots {\n ...drozBotWhatsAppBot\n }\n}\n \n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n}\n ";
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- export declare const GetWhatsAppBotDetailsDocument = "\n query getWhatsAppBotDetails($id: ID!) {\n getWhatsAppBotDetails(id: $id) {\n ...drozBotWhatsAppBot\n }\n}\n \n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n}\n ";
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+ export declare const ListWhatsAppBotsDocument = "\n query listWhatsAppBots {\n listWhatsAppBots {\n ...drozBotWhatsAppBot\n }\n}\n \n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n drozchatInstanceId\n}\n ";
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+ export declare const GetWhatsAppBotDetailsDocument = "\n query getWhatsAppBotDetails($id: ID!) {\n getWhatsAppBotDetails(id: $id) {\n ...drozBotWhatsAppBot\n }\n}\n \n fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {\n id\n name\n enabled\n deleted\n channel\n providerChannel\n language\n phone\n drozchatInstanceId\n}\n ";
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  export declare const ListWhatsAppBotTemplatesDocument = "\n query listWhatsAppBotTemplates($id: ID!) {\n listWhatsAppBotTemplates(id: $id) {\n ...drozBotWhatsAppTemplate\n }\n}\n \n fragment drozBotWhatsAppTemplate on DrozBotWhatsAppTemplate {\n id\n templateName\n content\n contentButton\n language\n deleted\n approved\n type\n}\n ";
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  export declare const RegisterRootCredentialDocument = "\n mutation registerRootCredential($input: DrozBotRootCredentialInput!) {\n registerRootCredential(input: $input)\n}\n ";
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  export declare const InternalWhatsAppActiveDispatchDocument = "\n mutation internalWhatsAppActiveDispatch($input: InternalWhatsAppActiveDispatchInput!) {\n internalWhatsAppActiveDispatch(input: $input)\n}\n ";
@@ -273,6 +273,7 @@ exports.DrozBotWhatsAppBotFragmentDoc = `
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  providerChannel
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  language
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  phone
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+ drozchatInstanceId
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  }
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  `;
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  exports.DrozBotWhatsAppTemplateFragmentDoc = `
@@ -265,6 +265,7 @@ export type CreateDrozChatAgentGroupInput = {
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  export type CreateDrozChatChannelInput = {
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  agentIds?: InputMaybe<Scalars['Set']['input']>;
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  groupIds?: InputMaybe<Scalars['Set']['input']>;
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+ maxSimultaneousAttendances?: InputMaybe<Scalars['Int']['input']>;
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  name?: InputMaybe<Scalars['String']['input']>;
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  ticketAutoAssigner?: InputMaybe<Scalars['Boolean']['input']>;
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  ticketAutoAssignerType?: InputMaybe<TicketAutoAssignerType>;
@@ -394,6 +395,7 @@ export type DrozChatChannel = {
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  drn: Scalars['DRN']['output'];
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  groupIds?: Maybe<Array<Scalars['ID']['output']>>;
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  id: Scalars['ID']['output'];
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+ maxSimultaneousAttendances?: Maybe<Scalars['Int']['output']>;
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  name: Scalars['String']['output'];
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  ticketAutoAssigner: Scalars['Boolean']['output'];
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  ticketAutoAssignerType: TicketAutoAssignerType;
@@ -455,28 +457,47 @@ export type LiveAgentLoad = {
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  agentId: Scalars['ID']['output'];
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  capacity: Scalars['Int']['output'];
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  closedToday: Scalars['Int']['output'];
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+ firstResponseAvgMs?: Maybe<Scalars['Float']['output']>;
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  inProgress: Scalars['Int']['output'];
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+ queues: Array<LiveAgentQueue>;
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  satisfaction?: Maybe<AgentDailySatisfaction>;
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  status: LiveAgentStatus;
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  statusSince?: Maybe<Scalars['DateTime']['output']>;
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  };
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+ export type LiveAgentQueue = {
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+ id: Scalars['ID']['output'];
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+ name: Scalars['String']['output'];
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+ };
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  export declare enum LiveAgentStatus {
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  Off = "OFF",
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  On = "ON"
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  }
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  export type LiveQueueSummary = {
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+ avgWaitingMs?: Maybe<Scalars['Float']['output']>;
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  channel?: Maybe<DrozChatChannel>;
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  channelId: Scalars['ID']['output'];
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+ closedToday: Scalars['Int']['output'];
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  oldestWaitingMs?: Maybe<Scalars['Float']['output']>;
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  oldestWaitingSince?: Maybe<Scalars['DateTime']['output']>;
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+ onlineAgents: Scalars['Int']['output'];
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+ unassigned: Scalars['Int']['output'];
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  waiting: Scalars['Int']['output'];
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  };
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  export type LiveSummary = {
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  agents: Array<LiveAgentLoad>;
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+ agentsOffline: Scalars['Int']['output'];
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+ agentsOnline: Scalars['Int']['output'];
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+ avgWaitingMs?: Maybe<Scalars['Float']['output']>;
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+ closedTodayTotal: Scalars['Int']['output'];
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  generatedAt: Scalars['DateTime']['output'];
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+ overallSatisfaction?: Maybe<AgentDailySatisfaction>;
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  queues: Array<LiveQueueSummary>;
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+ queuesCount: Scalars['Int']['output'];
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  surveyConfigured: Scalars['Boolean']['output'];
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  surveyType?: Maybe<SurveyTypes>;
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+ ticketsInProgressTotal: Scalars['Int']['output'];
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+ ticketsWaitingTotal: Scalars['Int']['output'];
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+ unassignedTotal: Scalars['Int']['output'];
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  };
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  export type MarkTicketMessagesAsReadInput = {
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  channelId: Scalars['ID']['input'];
@@ -1376,6 +1397,7 @@ export type UpdateDrozChatChannelInput = {
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  agentIds?: InputMaybe<Scalars['Set']['input']>;
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  groupIds?: InputMaybe<Scalars['Set']['input']>;
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  id: Scalars['ID']['input'];
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+ maxSimultaneousAttendances?: InputMaybe<Scalars['Int']['input']>;
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  name?: InputMaybe<Scalars['String']['input']>;
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  ticketAutoAssigner?: InputMaybe<Scalars['Boolean']['input']>;
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  ticketAutoAssignerType?: InputMaybe<TicketAutoAssignerType>;
@@ -1432,7 +1454,7 @@ export type GenerateAnalyticsTokenMutationVariables = Exact<{
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  export type GenerateAnalyticsTokenMutation = {
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  generateAnalyticsToken?: Maybe<Pick<AnalyticsToken, 'token'>>;
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  };
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- export type DrozChatChannelFragment = Pick<DrozChatChannel, 'id' | 'name' | 'drn' | 'agentIds' | 'groupIds' | 'ticketAutoAssigner' | 'ticketAutoAssignerType' | 'createdAt' | 'updatedAt' | 'deletedAt'>;
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+ export type DrozChatChannelFragment = Pick<DrozChatChannel, 'id' | 'name' | 'drn' | 'agentIds' | 'groupIds' | 'ticketAutoAssigner' | 'ticketAutoAssignerType' | 'maxSimultaneousAttendances' | 'createdAt' | 'updatedAt' | 'deletedAt'>;
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  export type GetDrozChatChannelQueryVariables = Exact<{
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  id: Scalars['ID']['input'];
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  }>;
@@ -1604,16 +1626,18 @@ export type RemoveDrozChatAgentGroupMutationVariables = Exact<{
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  export type RemoveDrozChatAgentGroupMutation = {
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  removeDrozChatAgentGroup?: Maybe<DrozChatAgentGroupFragment>;
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  };
1607
- export type LiveQueueSummaryFragment = (Pick<LiveQueueSummary, 'channelId' | 'waiting' | 'oldestWaitingSince' | 'oldestWaitingMs'> & {
1629
+ export type LiveQueueSummaryFragment = (Pick<LiveQueueSummary, 'channelId' | 'waiting' | 'oldestWaitingSince' | 'oldestWaitingMs' | 'unassigned' | 'avgWaitingMs' | 'closedToday' | 'onlineAgents'> & {
1608
1630
  channel?: Maybe<DrozChatChannelFragment>;
1609
1631
  });
1610
- export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'inProgress' | 'capacity' | 'closedToday'> & {
1632
+ export type LiveAgentLoadFragment = (Pick<LiveAgentLoad, 'agentId' | 'status' | 'statusSince' | 'inProgress' | 'capacity' | 'closedToday' | 'firstResponseAvgMs'> & {
1611
1633
  agent?: Maybe<DrozChatAgentFragment>;
1612
1634
  satisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
1635
+ queues: Array<Pick<LiveAgentQueue, 'id' | 'name'>>;
1613
1636
  });
1614
- export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured'> & {
1637
+ export type LiveSummaryFragment = (Pick<LiveSummary, 'generatedAt' | 'surveyType' | 'surveyConfigured' | 'agentsOnline' | 'agentsOffline' | 'ticketsInProgressTotal' | 'queuesCount' | 'ticketsWaitingTotal' | 'unassignedTotal' | 'avgWaitingMs' | 'closedTodayTotal'> & {
1615
1638
  queues: Array<LiveQueueSummaryFragment>;
1616
1639
  agents: Array<LiveAgentLoadFragment>;
1640
+ overallSatisfaction?: Maybe<Pick<AgentDailySatisfaction, 'type' | 'average' | 'count'>>;
1617
1641
  });
1618
1642
  export type LiveSummaryQueryVariables = Exact<{
1619
1643
  [key: string]: never;
@@ -2132,10 +2156,10 @@ export declare const DrozChatAgentFragmentDoc = "\n fragment drozChatAgent on
2132
2156
  export declare const CustomerNoteFragmentDoc = "\n fragment customerNote on CustomerNote {\n id\n note\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n ";
2133
2157
  export declare const GlobalConfigurationFragmentDoc = "\n fragment globalConfiguration on GlobalConfiguration {\n maxSimultaneousAttendances\n createdAt\n updatedAt\n}\n ";
2134
2158
  export declare const DrozChatAgentGroupFragmentDoc = "\n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
2135
- export declare const DrozChatChannelFragmentDoc = "\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2136
- export declare const LiveQueueSummaryFragmentDoc = "\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n}\n ";
2137
- export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n}\n ";
2138
- export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n}\n ";
2159
+ export declare const DrozChatChannelFragmentDoc = "\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2160
+ export declare const LiveQueueSummaryFragmentDoc = "\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n ";
2161
+ export declare const LiveAgentLoadFragmentDoc = "\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n ";
2162
+ export declare const LiveSummaryFragmentDoc = "\n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n ";
2139
2163
  export declare const SurveyFragmentDoc = "\n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
2140
2164
  export declare const TicketPresenceFragmentDoc = "\n fragment ticketPresence on TicketPresence {\n ticketId\n agents {\n agentId\n agentName\n }\n}\n ";
2141
2165
  export declare const QuickAnswerFragmentDoc = "\n fragment quickAnswer on QuickAnswer {\n id\n name\n message\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n ";
@@ -2155,17 +2179,17 @@ export declare const TriggerFragmentDoc = "\n fragment trigger on Trigger {\n
2155
2179
  export declare const ViewFragmentDoc = "\n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
2156
2180
  export declare const ActiveDispatchDocument = "\n mutation activeDispatch($input: ActiveDispatchInput!) {\n activeDispatch(input: $input)\n}\n ";
2157
2181
  export declare const GenerateAnalyticsTokenDocument = "\n mutation generateAnalyticsToken {\n generateAnalyticsToken {\n token\n }\n}\n ";
2158
- export declare const GetDrozChatChannelDocument = "\n query getDrozChatChannel($id: ID!) {\n getDrozChatChannel(id: $id) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2159
- export declare const ListDrozChatChannelsDocument = "\n query listDrozChatChannels {\n listDrozChatChannels {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2160
- export declare const ListDrozChatAgentChannelsDocument = "\n query listDrozChatAgentChannels($agentId: ID!) {\n listDrozChatAgentChannels(agentId: $agentId) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2161
- export declare const CreateDrozChatChannelDocument = "\n mutation createDrozChatChannel($input: CreateDrozChatChannelInput!) {\n createDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2162
- export declare const UpdateDrozChatChannelDocument = "\n mutation updateDrozChatChannel($input: UpdateDrozChatChannelInput!) {\n updateDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2163
- export declare const DisableDrozChatChannelDocument = "\n mutation disableDrozChatChannel($input: DisableDrozChatChannelInput!) {\n disableDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2164
- export declare const EnableDrozChatChannelDocument = "\n mutation enableDrozChatChannel($input: EnableDrozChatChannelInput!) {\n enableDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2165
- export declare const AddDrozChatChannelAgentDocument = "\n mutation addDrozChatChannelAgent($input: AddDrozChatChannelAgentInput!) {\n addDrozChatChannelAgent(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2166
- export declare const RemoveDrozChatChannelAgentDocument = "\n mutation removeDrozChatChannelAgent($input: RemoveDrozChatChannelAgentInput!) {\n removeDrozChatChannelAgent(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2167
- export declare const AddDrozChatChannelGroupDocument = "\n mutation addDrozChatChannelGroup($input: AddDrozChatChannelGroupInput!) {\n addDrozChatChannelGroup(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2168
- export declare const RemoveDrozChatChannelGroupDocument = "\n mutation removeDrozChatChannelGroup($input: RemoveDrozChatChannelGroupInput!) {\n removeDrozChatChannelGroup(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2182
+ export declare const GetDrozChatChannelDocument = "\n query getDrozChatChannel($id: ID!) {\n getDrozChatChannel(id: $id) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2183
+ export declare const ListDrozChatChannelsDocument = "\n query listDrozChatChannels {\n listDrozChatChannels {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2184
+ export declare const ListDrozChatAgentChannelsDocument = "\n query listDrozChatAgentChannels($agentId: ID!) {\n listDrozChatAgentChannels(agentId: $agentId) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2185
+ export declare const CreateDrozChatChannelDocument = "\n mutation createDrozChatChannel($input: CreateDrozChatChannelInput!) {\n createDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2186
+ export declare const UpdateDrozChatChannelDocument = "\n mutation updateDrozChatChannel($input: UpdateDrozChatChannelInput!) {\n updateDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2187
+ export declare const DisableDrozChatChannelDocument = "\n mutation disableDrozChatChannel($input: DisableDrozChatChannelInput!) {\n disableDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2188
+ export declare const EnableDrozChatChannelDocument = "\n mutation enableDrozChatChannel($input: EnableDrozChatChannelInput!) {\n enableDrozChatChannel(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2189
+ export declare const AddDrozChatChannelAgentDocument = "\n mutation addDrozChatChannelAgent($input: AddDrozChatChannelAgentInput!) {\n addDrozChatChannelAgent(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2190
+ export declare const RemoveDrozChatChannelAgentDocument = "\n mutation removeDrozChatChannelAgent($input: RemoveDrozChatChannelAgentInput!) {\n removeDrozChatChannelAgent(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2191
+ export declare const AddDrozChatChannelGroupDocument = "\n mutation addDrozChatChannelGroup($input: AddDrozChatChannelGroupInput!) {\n addDrozChatChannelGroup(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2192
+ export declare const RemoveDrozChatChannelGroupDocument = "\n mutation removeDrozChatChannelGroup($input: RemoveDrozChatChannelGroupInput!) {\n removeDrozChatChannelGroup(input: $input) {\n ...drozChatChannel\n }\n}\n \n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
2169
2193
  export declare const ListNotesDocument = "\n query listNotes($customerId: String!, $next: Base64) {\n listNotes(customerId: $customerId, next: $next) {\n nodes {\n ...customerNote\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment customerNote on CustomerNote {\n id\n note\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2170
2194
  export declare const CreateNoteDocument = "\n mutation createNote($input: CreateCustomerNoteInput!) {\n createNote(input: $input) {\n ...customerNote\n }\n}\n \n fragment customerNote on CustomerNote {\n id\n note\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2171
2195
  export declare const UpdateNoteDocument = "\n mutation updateNote($input: UpdateCustomerNoteInput!) {\n updateNote(input: $input) {\n ...customerNote\n }\n}\n \n fragment customerNote on CustomerNote {\n id\n note\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
@@ -2182,7 +2206,7 @@ export declare const DisableDrozChatAgentGroupDocument = "\n mutation disable
2182
2206
  export declare const EnableDrozChatAgentGroupDocument = "\n mutation enableDrozChatAgentGroup($input: EnableDrozChatAgentGroupInput!) {\n enableDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
2183
2207
  export declare const AddDrozChatAgentGroupDocument = "\n mutation addDrozChatAgentGroup($input: AddDrozChatAgentGroupInput!) {\n addDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
2184
2208
  export declare const RemoveDrozChatAgentGroupDocument = "\n mutation removeDrozChatAgentGroup($input: RemoveDrozChatAgentGroupInput!) {\n removeDrozChatAgentGroup(input: $input) {\n ...drozChatAgentGroup\n }\n}\n \n fragment drozChatAgentGroup on DrozChatAgentGroup {\n id\n name\n description\n agentIds\n drn\n createdAt\n updatedAt\n deletedAt\n}\n ";
2185
- export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2209
+ export declare const LiveSummaryDocument = "\n query liveSummary {\n liveSummary {\n ...liveSummary\n }\n}\n \n fragment liveSummary on LiveSummary {\n generatedAt\n queues {\n ...liveQueueSummary\n }\n agents {\n ...liveAgentLoad\n }\n surveyType\n surveyConfigured\n agentsOnline\n agentsOffline\n ticketsInProgressTotal\n overallSatisfaction {\n type\n average\n count\n }\n queuesCount\n ticketsWaitingTotal\n unassignedTotal\n avgWaitingMs\n closedTodayTotal\n}\n \n\n fragment liveQueueSummary on LiveQueueSummary {\n channelId\n channel {\n ...drozChatChannel\n }\n waiting\n oldestWaitingSince\n oldestWaitingMs\n unassigned\n avgWaitingMs\n closedToday\n onlineAgents\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment liveAgentLoad on LiveAgentLoad {\n agentId\n agent {\n ...drozChatAgent\n }\n status\n statusSince\n inProgress\n capacity\n closedToday\n satisfaction {\n type\n average\n count\n }\n firstResponseAvgMs\n queues {\n id\n name\n }\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2186
2210
  export declare const GetSurveyDocument = "\n query getSurvey {\n getSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
2187
2211
  export declare const UpsertSurveyDocument = "\n mutation upsertSurvey($input: UpsertSurveyInput!) {\n upsertSurvey(input: $input) {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
2188
2212
  export declare const DisableSurveyDocument = "\n mutation disableSurvey {\n disableSurvey {\n ...survey\n }\n}\n \n fragment survey on Survey {\n channels\n evaluationMessage\n commentMessage\n enabled\n type\n createdAt\n updatedAt\n}\n ";
@@ -2198,31 +2222,31 @@ export declare const UpdateQuickAnswerDocument = "\n mutation updateQuickAnsw
2198
2222
  export declare const ListTagsDocument = "\n query listTags($next: Base64) {\n listTags(next: $next) {\n nodes {\n ...tag\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment tag on TicketTag {\n name\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2199
2223
  export declare const CreateTagsDocument = "\n mutation createTags($input: CreateTicketTagInput!) {\n createTags(input: $input) {\n ...tag\n }\n}\n \n fragment tag on TicketTag {\n name\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2200
2224
  export declare const DeleteTagsDocument = "\n mutation deleteTags($input: DeleteTicketTagInput!) {\n deleteTags(input: $input) {\n ...tag\n }\n}\n \n fragment tag on TicketTag {\n name\n createdBy {\n ...drozChatAgent\n }\n createdAt\n updatedAt\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n ";
2201
- export declare const GetTicketDocument = "\n query getTicket($id: ID!) {\n getTicket(id: $id) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2202
- export declare const ListTicketsDocument = "\n query listTickets($state: TicketState!, $status: [TicketStatus!], $assigneeId: ID, $next: Base64) {\n listTickets(\n state: $state\n status: $status\n assigneeId: $assigneeId\n next: $next\n ) {\n nodes {\n ...ticket\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2203
- export declare const ListTicketsInProgressMineDocument = "\n query listTicketsInProgressMine($next: Base64) {\n listTicketsInProgressMine(next: $next) {\n nodes {\n ...ticket\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2204
- export declare const ListTicketsInProgressMineWithoutCustomerDocument = "\n query listTicketsInProgressMineWithoutCustomer($next: Base64) {\n listTicketsInProgressMine(next: $next) {\n nodes {\n ...ticketWithoutCustomer\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
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+ export declare const GetTicketDocument = "\n query getTicket($id: ID!) {\n getTicket(id: $id) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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+ export declare const ListTicketsDocument = "\n query listTickets($state: TicketState!, $status: [TicketStatus!], $assigneeId: ID, $next: Base64) {\n listTickets(\n state: $state\n status: $status\n assigneeId: $assigneeId\n next: $next\n ) {\n nodes {\n ...ticket\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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+ export declare const ListTicketsInProgressMineDocument = "\n query listTicketsInProgressMine($next: Base64) {\n listTicketsInProgressMine(next: $next) {\n nodes {\n ...ticket\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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+ export declare const ListTicketsInProgressMineWithoutCustomerDocument = "\n query listTicketsInProgressMineWithoutCustomer($next: Base64) {\n listTicketsInProgressMine(next: $next) {\n nodes {\n ...ticketWithoutCustomer\n }\n pageInfo {\n hasNext\n next\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const ListTicketMessagesDocument = "\n query listTicketMessages($ticketId: ID!, $channelId: ID!, $next: Base64) {\n listTicketMessages(ticketId: $ticketId, channelId: $channelId, next: $next) {\n pageInfo {\n hasNext\n next\n }\n nodes {\n ...ticketMessage\n }\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
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  export declare const ListTicketInternalNotesDocument = "\n query listTicketInternalNotes($ticketId: ID!, $next: Base64) {\n listTicketInternalNotes(ticketId: $ticketId, next: $next) {\n pageInfo {\n hasNext\n next\n }\n nodes {\n ...ticketMessage\n }\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
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- export declare const SearchTicketsDocument = "\n query searchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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- export declare const SearchTicketsWithoutCustomerDocument = "\n query searchTicketsWithoutCustomer($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticketWithoutCustomer\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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- export declare const UnsafeSearchTicketsDocument = "\n query unsafeSearchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n unsafeSearchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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+ export declare const SearchTicketsDocument = "\n query searchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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+ export declare const SearchTicketsWithoutCustomerDocument = "\n query searchTicketsWithoutCustomer($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n searchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticketWithoutCustomer\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticketWithoutCustomer on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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+ export declare const UnsafeSearchTicketsDocument = "\n query unsafeSearchTickets($q: String, $filters: [TicketSearchFilterInput!], $sortBy: [TicketSearchSortBy!], $page: Number, $perPage: Number) {\n unsafeSearchTickets(\n q: $q\n filters: $filters\n sortBy: $sortBy\n page: $page\n perPage: $perPage\n ) {\n nodes {\n ...ticket\n }\n stats {\n found\n outOf\n page\n totalPages\n perPage\n searchTime\n }\n facets {\n ...facets\n }\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment facets on TicketsSearchResultsFacet {\n ... on SearchResultsFacet {\n name\n values {\n value\n count\n }\n stats {\n min\n max\n }\n }\n ... on AgentSearchResultsFacet {\n name\n values {\n value\n ids\n agent {\n id\n name\n deactivated\n removed\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on CustomerSearchResultsFacet {\n name\n values {\n value\n customer {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on ChannelSearchResultsFacet {\n name\n values {\n value\n channel {\n id\n name\n }\n count\n }\n stats {\n min\n max\n }\n }\n ... on TriggerAppSearchResultsFacet {\n name\n values {\n value\n app {\n appId\n appName\n appColor\n }\n count\n }\n stats {\n min\n max\n }\n }\n}\n ";
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  export declare const AssertChatActionsDocument = "\n query assertChatActions($ticketId: ID!) {\n assertChatActions(ticketId: $ticketId) {\n canAssign\n canUnassign\n canUpdateTags\n canMessage\n canClose\n canTransfer\n }\n}\n ";
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- export declare const CreateTicketDocument = "\n mutation createTicket($input: CreateTicketInput!) {\n createTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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- export declare const UpdateTicketDocument = "\n mutation updateTicket($input: UpdateTicketInput!) {\n updateTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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+ export declare const CreateTicketDocument = "\n mutation createTicket($input: CreateTicketInput!) {\n createTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2236
+ export declare const UpdateTicketDocument = "\n mutation updateTicket($input: UpdateTicketInput!) {\n updateTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2213
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  export declare const MarkTicketMessagesAsReadDocument = "\n mutation markTicketMessagesAsRead($input: MarkTicketMessagesAsReadInput!) {\n markTicketMessagesAsRead(input: $input)\n}\n ";
2214
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  export declare const CreateTicketMessageDocument = "\n mutation createTicketMessage($input: CreateTicketMessageInput!) {\n createTicketMessage(input: $input) {\n ...ticketMessage\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
2215
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  export declare const CreateTicketMessageForStorageDocument = "\n mutation createTicketMessageForStorage($input: CreateTicketMessageForStorageInput!) {\n createTicketMessageForStorage(input: $input) {\n ...ticketMessage\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
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  export declare const CreateTicketMessageEnvelopeDocument = "\n mutation createTicketMessageEnvelope($input: CreateTicketMessageEnvelopeInput!) {\n createTicketMessageEnvelope(input: $input)\n}\n ";
2217
- export declare const AssignTicketDocument = "\n mutation assignTicket($input: AssignTicketInput!) {\n assignTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2218
- export declare const AssignTicketMyselfDocument = "\n mutation assignTicketMyself($input: AssignTicketMyselfInput!) {\n assignTicketMyself(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2219
- export declare const UnassignTicketDocument = "\n mutation unassignTicket($input: UnassignTicketInput!) {\n unassignTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2220
- export declare const CloseTicketDocument = "\n mutation closeTicket($input: CloseTicketInput!) {\n closeTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2221
- export declare const AddTagsToTicketDocument = "\n mutation addTagsToTicket($input: AddTagsToTicketInput!) {\n addTagsToTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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- export declare const RemoveTagsFromTicketDocument = "\n mutation removeTagsFromTicket($input: RemoveTagsFromTicketInput!) {\n removeTagsFromTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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- export declare const TransferTicketToChannelDocument = "\n mutation transferTicketToChannel($input: TransferTicketToChannelInput!) {\n transferTicketToChannel(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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- export declare const OnTicketInProgressMineDocument = "\n subscription onTicketInProgressMine {\n onTicketInProgressMine {\n ticket {\n ...ticketWithSession\n }\n action\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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- export declare const OnTicketByStateDocument = "\n subscription onTicketByState($state: TicketState!) {\n onTicketByState(state: $state) {\n ticket {\n ...ticketWithSession\n }\n action\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2241
+ export declare const AssignTicketDocument = "\n mutation assignTicket($input: AssignTicketInput!) {\n assignTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2242
+ export declare const AssignTicketMyselfDocument = "\n mutation assignTicketMyself($input: AssignTicketMyselfInput!) {\n assignTicketMyself(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2243
+ export declare const UnassignTicketDocument = "\n mutation unassignTicket($input: UnassignTicketInput!) {\n unassignTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2244
+ export declare const CloseTicketDocument = "\n mutation closeTicket($input: CloseTicketInput!) {\n closeTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2245
+ export declare const AddTagsToTicketDocument = "\n mutation addTagsToTicket($input: AddTagsToTicketInput!) {\n addTagsToTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2246
+ export declare const RemoveTagsFromTicketDocument = "\n mutation removeTagsFromTicket($input: RemoveTagsFromTicketInput!) {\n removeTagsFromTicket(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2247
+ export declare const TransferTicketToChannelDocument = "\n mutation transferTicketToChannel($input: TransferTicketToChannelInput!) {\n transferTicketToChannel(input: $input) {\n ...ticketWithSession\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2248
+ export declare const OnTicketInProgressMineDocument = "\n subscription onTicketInProgressMine {\n onTicketInProgressMine {\n ticket {\n ...ticketWithSession\n }\n action\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
2249
+ export declare const OnTicketByStateDocument = "\n subscription onTicketByState($state: TicketState!) {\n onTicketByState(state: $state) {\n ticket {\n ...ticketWithSession\n }\n action\n }\n}\n \n fragment ticketWithSession on Ticket {\n ...ticket\n sessionAttributes {\n ...sessionAttributes\n }\n}\n \n\n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n \n\n fragment sessionAttributes on TicketSessionAttributes {\n organization\n source\n order\n products\n reviewRequest\n review\n tags\n}\n ";
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  export declare const OnTicketMessageDocument = "\n subscription onTicketMessage($ticketId: ID!) {\n onTicketMessage(ticketId: $ticketId) {\n message {\n ...ticketMessage\n }\n action\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
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2251
  export declare const OnMessageByStateMineDocument = "\n subscription onMessageByStateMine($state: OpenTicketState!) {\n onMessageByStateMine(state: $state) {\n message {\n ...ticketMessage\n }\n action\n }\n}\n \n fragment ticketMessage on TicketMessage {\n id\n ticketId\n from\n to\n sender {\n ...drozChatUser\n }\n recipients {\n to {\n email\n name\n }\n cc {\n email\n name\n }\n bcc {\n email\n name\n }\n }\n channelId\n contentType\n content\n fragments {\n body\n quote\n signature\n }\n filename\n size\n type\n createdAt\n updatedAt\n}\n \n\n fragment drozChatUser on DrozChatUser {\n ... on DrozChatAgent {\n id\n name\n }\n ... on DrozChatCustomer {\n id\n name\n }\n ... on DrozChatExternalParticipant {\n email\n externalName: name\n }\n}\n ";
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2252
  export declare const ListTriggersDocument = "\n query listTriggers {\n listTriggers {\n ...trigger\n }\n}\n \n fragment trigger on Trigger {\n id\n name\n description\n eventType\n priority\n isActive\n scope\n createdBy\n createdAt\n updatedAt\n actions {\n type\n parameters {\n channelId\n channelName\n agentId\n agentName\n priority\n tags\n status\n message\n content\n contentType\n type\n sentBy\n }\n }\n conditions {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n }\n OR {\n ...triggerConditionFields\n }\n }\n OR {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n }\n OR {\n ...triggerConditionFields\n }\n }\n }\n}\n \n\n fragment triggerConditionFields on TicketTriggerFilter {\n channelId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n assigneeId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n status {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n priority {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n tags {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n triggerApp {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n origin {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n customerId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n protocol {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n state {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n ratingType {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n ratingValue {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n subject {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n customerEmailDomain {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n createdAt {\n eq\n ne\n gt\n gte\n lt\n lte\n }\n}\n ";
@@ -2233,7 +2257,7 @@ export declare const DeleteTriggerDocument = "\n mutation deleteTrigger($id:
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  export declare const ReorderTriggersByEventTypeDocument = "\n mutation reorderTriggersByEventType($input: ReorderTriggersByEventTypeInput!) {\n reorderTriggersByEventType(input: $input) {\n ...trigger\n }\n}\n \n fragment trigger on Trigger {\n id\n name\n description\n eventType\n priority\n isActive\n scope\n createdBy\n createdAt\n updatedAt\n actions {\n type\n parameters {\n channelId\n channelName\n agentId\n agentName\n priority\n tags\n status\n message\n content\n contentType\n type\n sentBy\n }\n }\n conditions {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n }\n OR {\n ...triggerConditionFields\n }\n }\n OR {\n ...triggerConditionFields\n AND {\n ...triggerConditionFields\n }\n OR {\n ...triggerConditionFields\n }\n }\n }\n}\n \n\n fragment triggerConditionFields on TicketTriggerFilter {\n channelId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n assigneeId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n status {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n priority {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n tags {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n triggerApp {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n origin {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n customerId {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n protocol {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n state {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n ratingType {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n ratingValue {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n subject {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n customerEmailDomain {\n eq\n ne\n ct\n cti\n eqi\n in\n }\n createdAt {\n eq\n ne\n gt\n gte\n lt\n lte\n }\n}\n ";
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  export declare const GetViewDocument = "\n query getView($id: ID!) {\n getView(id: $id) {\n ...view\n }\n}\n \n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
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  export declare const ListViewsDocument = "\n query listViews {\n listViews {\n ...view\n }\n}\n \n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
2236
- export declare const ListTicketsByViewDocument = "\n query listTicketsByView($id: ID!) {\n listTicketsByView(id: $id) {\n ...ticket\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n createdAt\n updatedAt\n deletedAt\n}\n ";
2260
+ export declare const ListTicketsByViewDocument = "\n query listTicketsByView($id: ID!) {\n listTicketsByView(id: $id) {\n ...ticket\n }\n}\n \n fragment ticket on Ticket {\n channelId\n id\n subject\n description\n state\n status\n priority\n tags\n externalProviderId\n externalId\n protocol\n assignee {\n ...drozChatAgent\n }\n modifiedBy {\n ...drozChatAgent\n }\n closedBy {\n ...drozChatAgent\n }\n customer {\n ...customer\n }\n triggerApp {\n ...ticketTriggerApp\n }\n channel {\n ...drozChatChannel\n }\n createdAt\n updatedAt\n assignedAt\n closedAt\n lastMessageAt\n firstAgentResponseAt\n timeToFirstAgentResponseInMs\n timeToCloseInMs\n messagesCount\n lastMessage\n participants {\n email\n name\n }\n unreadMessagesCount\n}\n \n\n fragment drozChatAgent on DrozChatAgent {\n id\n name\n}\n \n\n fragment customer on DrozChatCustomer {\n id\n name\n alternateName\n email\n phone\n document\n externalId\n emails\n phones\n documents\n externalIds\n createdAt\n updatedAt\n}\n \n\n fragment ticketTriggerApp on TicketTriggerApp {\n drn\n name\n appId\n appName\n appColor\n channels {\n id\n main\n readonly\n hidden\n sources\n unreadMessagesCount\n }\n}\n \n\n fragment drozChatChannel on DrozChatChannel {\n id\n name\n drn\n agentIds\n groupIds\n ticketAutoAssigner\n ticketAutoAssignerType\n maxSimultaneousAttendances\n createdAt\n updatedAt\n deletedAt\n}\n ";
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  export declare const CreateViewDocument = "\n mutation createView($input: CreateViewInput!) {\n createView(input: $input) {\n ...view\n }\n}\n \n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
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  export declare const CloneViewDocument = "\n mutation cloneView($input: CloneViewInput!) {\n cloneView(input: $input) {\n ...view\n }\n}\n \n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
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  export declare const UpdateViewDocument = "\n mutation updateView($input: UpdateViewInput!) {\n updateView(input: $input) {\n ...view\n }\n}\n \n fragment view on View {\n id\n name\n filters\n createdAt\n updatedAt\n}\n ";
@@ -219,6 +219,7 @@ exports.DrozChatChannelFragmentDoc = `
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219
  groupIds
220
220
  ticketAutoAssigner
221
221
  ticketAutoAssignerType
222
+ maxSimultaneousAttendances
222
223
  createdAt
223
224
  updatedAt
224
225
  deletedAt
@@ -233,6 +234,10 @@ exports.LiveQueueSummaryFragmentDoc = `
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234
  waiting
234
235
  oldestWaitingSince
235
236
  oldestWaitingMs
237
+ unassigned
238
+ avgWaitingMs
239
+ closedToday
240
+ onlineAgents
236
241
  }
237
242
  `;
238
243
  exports.LiveAgentLoadFragmentDoc = `
@@ -251,6 +256,11 @@ exports.LiveAgentLoadFragmentDoc = `
251
256
  average
252
257
  count
253
258
  }
259
+ firstResponseAvgMs
260
+ queues {
261
+ id
262
+ name
263
+ }
254
264
  }
255
265
  `;
256
266
  exports.LiveSummaryFragmentDoc = `
@@ -264,6 +274,19 @@ exports.LiveSummaryFragmentDoc = `
264
274
  }
265
275
  surveyType
266
276
  surveyConfigured
277
+ agentsOnline
278
+ agentsOffline
279
+ ticketsInProgressTotal
280
+ overallSatisfaction {
281
+ type
282
+ average
283
+ count
284
+ }
285
+ queuesCount
286
+ ticketsWaitingTotal
287
+ unassignedTotal
288
+ avgWaitingMs
289
+ closedTodayTotal
267
290
  }
268
291
  `;
269
292
  exports.SurveyFragmentDoc = `