@droz-js/sdk 0.15.4 → 0.15.6

package/src/sdks/drozbot.js

@@ -1,7 +1,8 @@
 "use strict";
 /* istanbul ignore file */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.serviceName = exports.ActiveTriggerDocument = exports.RegisterRootCredentialDocument = exports.ListWhatsAppBotTemplatesDocument = exports.GetWhatsAppBotDetailsDocument = exports.ListWhatsAppBotsDocument = exports.PredictIntentDocument = exports.UpsertIntentDictionaryDocument = exports.ListIntentDictionaryDocument = exports.GetIntentDictionaryDocument = exports.CreateDrozBotTicketCommentDocument = exports.CreateDrozBotTicketCommentsDocument = exports.CreateDrozBotTicketDocument = exports.RemoveDrozBotInstanceDocument = exports.UpdateDrozBotInstanceDocument = exports.CreateDrozBotInstanceDocument = exports.GetCustomerByPhoneDocument = exports.ListDrozBotInstancesDocument = exports.GetDrozBotInstanceDocument = exports.SyncChatbotConversationsDocument = exports.RequestDrozBotAssessDocument = exports.RunDrozbotAiActionHumanizedAnswerDocument = exports.RunDrozbotAiActionDocument = exports.DrozBotWhatsAppTemplateFragmentDoc = exports.DrozBotWhatsAppBotFragmentDoc = exports.IntentFragmentDoc = exports.IntentDictionaryFragmentDoc = exports.DrozBotCustomerFragmentDoc = exports.DrozBotTicketCommentFragmentDoc = exports.DrozbotFragmentDoc = exports.AiActionVariableValueFragmentDoc = exports.Typenames = exports.DrozbotAiAction = exports.DrozBotWhatsAppTemplateTypes = exports.DrozBotWhatsAppTemplateStates = exports.DrozBotWhatsAppBotProviders = exports.DrozBotTicketMessageSender = exports.DrozBotIntegrationType = exports.DrozBotAssessType = exports.Can = exports.AppInstanceStatus = void 0;
+exports.ListDrozbotTalkAnalysesDocument = exports.GetDrozbotTalkAnalysisDocument = exports.DrozbotTalkAnalysisIntentionsDocument = exports.DrozbotAiTalkAnalysisPendingRetriesDocument = exports.DrozbotAiTalkAnalysisInputsDocument = exports.FetchDrozbotTalkAnalysisDatasetDocument = exports.PredictIntentDocument = exports.UpsertIntentDictionaryDocument = exports.ListIntentDictionaryDocument = exports.GetIntentDictionaryDocument = exports.CreateDrozBotTicketCommentDocument = exports.CreateDrozBotTicketCommentsDocument = exports.CreateDrozBotTicketDocument = exports.RemoveDrozBotInstanceDocument = exports.UpdateDrozBotInstanceDocument = exports.CreateDrozBotInstanceDocument = exports.GetCustomerByPhoneDocument = exports.ListDrozBotInstancesDocument = exports.GetDrozBotInstanceDocument = exports.SyncChatbotConversationsDocument = exports.RequestDrozBotAssessDocument = exports.RunDrozbotAiActionHumanizedAnswerDocument = exports.RunDrozbotAiActionDocument = exports.DrozBotWhatsAppTemplateFragmentDoc = exports.DrozBotWhatsAppBotFragmentDoc = exports.DrozbotTalkAnalysisFragmentDoc = exports.DrozbotTalkAnalysisEvaluationFragmentDoc = exports.DrozbotTalkAnalysisInputFragmentDoc = exports.IntentFragmentDoc = exports.IntentDictionaryFragmentDoc = exports.DrozBotCustomerFragmentDoc = exports.DrozBotTicketCommentFragmentDoc = exports.DrozbotFragmentDoc = exports.AiActionVariableValueFragmentDoc = exports.Typenames = exports.DrozbotTalkAnalysisSentiment = exports.DrozbotTalkAnalysisSatisfactionLevel = exports.DrozbotTalkAnalysisCustomerEffortLabel = exports.DrozbotTalkAnalysisAbandonmentType = exports.DrozbotBatchJobStatus = exports.DrozbotAiTalkAnalysisProcessingStatus = exports.DrozbotAiAction = exports.DrozBotWhatsAppTemplateTypes = exports.DrozBotWhatsAppTemplateStates = exports.DrozBotWhatsAppBotProviders = exports.DrozBotTicketMessageSender = exports.DrozBotIntegrationType = exports.DrozBotAssessType = exports.Can = exports.AppInstanceStatus = void 0;
+exports.serviceName = exports.ActiveTriggerDocument = exports.RegisterRootCredentialDocument = exports.ListWhatsAppBotTemplatesDocument = exports.GetWhatsAppBotDetailsDocument = exports.ListWhatsAppBotsDocument = exports.EvaluateDrozbotTalkAnalysisOutputDocument = exports.AnalyzeDrozbotTalkDocument = exports.TriggerDrozbotTalkAnalysisBatchDocument = exports.TriggerDrozbotTalkAnalysisIngestDocument = void 0;
 exports.getSdk = getSdk;
 var AppInstanceStatus;
 (function (AppInstanceStatus) {
@@ -57,6 +58,60 @@ var DrozbotAiAction;
     DrozbotAiAction["AiActionReturnFinalAnswer"] = "AiActionReturnFinalAnswer";
     DrozbotAiAction["AiActionSetVariables"] = "AiActionSetVariables";
 })(DrozbotAiAction || (exports.DrozbotAiAction = DrozbotAiAction = {}));
+var DrozbotAiTalkAnalysisProcessingStatus;
+(function (DrozbotAiTalkAnalysisProcessingStatus) {
+    DrozbotAiTalkAnalysisProcessingStatus["Done"] = "DONE";
+    DrozbotAiTalkAnalysisProcessingStatus["Failed"] = "FAILED";
+    DrozbotAiTalkAnalysisProcessingStatus["Pending"] = "PENDING";
+    DrozbotAiTalkAnalysisProcessingStatus["Submitted"] = "SUBMITTED";
+})(DrozbotAiTalkAnalysisProcessingStatus || (exports.DrozbotAiTalkAnalysisProcessingStatus = DrozbotAiTalkAnalysisProcessingStatus = {}));
+var DrozbotBatchJobStatus;
+(function (DrozbotBatchJobStatus) {
+    DrozbotBatchJobStatus["Collecting"] = "COLLECTING";
+    DrozbotBatchJobStatus["Done"] = "DONE";
+    DrozbotBatchJobStatus["Failed"] = "FAILED";
+    DrozbotBatchJobStatus["InProgress"] = "IN_PROGRESS";
+})(DrozbotBatchJobStatus || (exports.DrozbotBatchJobStatus = DrozbotBatchJobStatus = {}));
+var DrozbotTalkAnalysisAbandonmentType;
+(function (DrozbotTalkAnalysisAbandonmentType) {
+    DrozbotTalkAnalysisAbandonmentType["Frustrated"] = "frustrated";
+    DrozbotTalkAnalysisAbandonmentType["HandoffAfterAttempt"] = "handoff_after_attempt";
+    DrozbotTalkAnalysisAbandonmentType["Immediate"] = "immediate";
+    DrozbotTalkAnalysisAbandonmentType["ImmediateHandoff"] = "immediate_handoff";
+    DrozbotTalkAnalysisAbandonmentType["None"] = "none";
+    DrozbotTalkAnalysisAbandonmentType["SatisfactionSurvey"] = "satisfaction_survey";
+    DrozbotTalkAnalysisAbandonmentType["Silent"] = "silent";
+})(DrozbotTalkAnalysisAbandonmentType || (exports.DrozbotTalkAnalysisAbandonmentType = DrozbotTalkAnalysisAbandonmentType = {}));
+/**
+ * Label derived from the CES (Customer Effort Score). Measures how easy it was for the customer
+ * to get their issue resolved — distinct from satisfaction (DrozbotTalkAnalysisSatisfactionLevel),
+ * which measures the outcome quality rather than the resolution effort.
+ */
+var DrozbotTalkAnalysisCustomerEffortLabel;
+(function (DrozbotTalkAnalysisCustomerEffortLabel) {
+    DrozbotTalkAnalysisCustomerEffortLabel["Excellent"] = "excellent";
+    DrozbotTalkAnalysisCustomerEffortLabel["Good"] = "good";
+    DrozbotTalkAnalysisCustomerEffortLabel["Poor"] = "poor";
+    DrozbotTalkAnalysisCustomerEffortLabel["Regular"] = "regular";
+})(DrozbotTalkAnalysisCustomerEffortLabel || (exports.DrozbotTalkAnalysisCustomerEffortLabel = DrozbotTalkAnalysisCustomerEffortLabel = {}));
+/**
+ * Overall satisfaction/quality rating scale. Used for CSAT status and service quality assessment.
+ * Values coincide with CustomerEffortLabel but represent a distinct concept — satisfaction can be
+ * poor even when effort was low, and vice versa.
+ */
+var DrozbotTalkAnalysisSatisfactionLevel;
+(function (DrozbotTalkAnalysisSatisfactionLevel) {
+    DrozbotTalkAnalysisSatisfactionLevel["Excellent"] = "excellent";
+    DrozbotTalkAnalysisSatisfactionLevel["Good"] = "good";
+    DrozbotTalkAnalysisSatisfactionLevel["Poor"] = "poor";
+    DrozbotTalkAnalysisSatisfactionLevel["Regular"] = "regular";
+})(DrozbotTalkAnalysisSatisfactionLevel || (exports.DrozbotTalkAnalysisSatisfactionLevel = DrozbotTalkAnalysisSatisfactionLevel = {}));
+var DrozbotTalkAnalysisSentiment;
+(function (DrozbotTalkAnalysisSentiment) {
+    DrozbotTalkAnalysisSentiment["Negative"] = "negative";
+    DrozbotTalkAnalysisSentiment["Neutral"] = "neutral";
+    DrozbotTalkAnalysisSentiment["Positive"] = "positive";
+})(DrozbotTalkAnalysisSentiment || (exports.DrozbotTalkAnalysisSentiment = DrozbotTalkAnalysisSentiment = {}));
 var Typenames;
 (function (Typenames) {
     Typenames["Any"] = "Any";
@@ -67,6 +122,12 @@ var Typenames;
     Typenames["DrozBotRootAuth"] = "DrozBotRootAuth";
     Typenames["DrozBotSession"] = "DrozBotSession";
     Typenames["DrozbotAiAction"] = "DrozbotAiAction";
+    Typenames["DrozbotAiTalkAnalysis"] = "DrozbotAiTalkAnalysis";
+    Typenames["DrozbotAiTalkAnalysisInput"] = "DrozbotAiTalkAnalysisInput";
+    Typenames["DrozbotTalkAnalysis"] = "DrozbotTalkAnalysis";
+    Typenames["DrozbotTalkAnalysisBatchJob"] = "DrozbotTalkAnalysisBatchJob";
+    Typenames["DrozbotTalkAnalysisEvaluation"] = "DrozbotTalkAnalysisEvaluation";
+    Typenames["DrozbotTalkAnalysisIntention"] = "DrozbotTalkAnalysisIntention";
     Typenames["GraphqlConnections"] = "GraphqlConnections";
     Typenames["GraphqlSubscriptions"] = "GraphqlSubscriptions";
     Typenames["IntentDictionary"] = "IntentDictionary";
@@ -119,6 +180,84 @@ exports.IntentFragmentDoc = `
   score
 }
     `;
+exports.DrozbotTalkAnalysisInputFragmentDoc = `
+    fragment drozbotTalkAnalysisInput on DrozbotAiTalkAnalysisInput {
+  talkId
+  botId
+  processingStatus
+  batchJobId
+  submittedAt
+  errorMessage
+  retryCount
+  attempts {
+    errorMessage
+    failedAt
+    batchJobId
+    batchCustomId
+  }
+}
+    `;
+exports.DrozbotTalkAnalysisEvaluationFragmentDoc = `
+    fragment drozbotTalkAnalysisEvaluation on DrozbotTalkAnalysisEvaluation {
+  model
+  evaluatedAt
+  confidenceScore
+  threshold
+  passed
+  grounded
+  coherent
+  reasoning
+  criticalIssues
+}
+    `;
+exports.DrozbotTalkAnalysisFragmentDoc = `
+    fragment drozbotTalkAnalysis on DrozbotTalkAnalysis {
+  talkId
+  botId
+  status
+  createdDate
+  modelUsed
+  analysis {
+    conversation {
+      aggregates {
+        csatFinal
+        csatStatus
+        initialSentiment
+        finalSentiment
+        topIntents
+      }
+      serviceQuality {
+        status
+        csatFinal
+        reason
+        breakdown {
+          clarityPrecision
+          cesScore
+          cesLabel
+          csatScale
+          abandonmentType
+          notEvaluable
+        }
+      }
+      sentiment {
+        initialSentiment
+        averageSentiment
+        finalSentiment
+        observation
+      }
+      intent {
+        dominantIntent
+        globalConfidence
+        justification
+        secondaryIntents
+      }
+    }
+  }
+  evaluation {
+    ...drozbotTalkAnalysisEvaluation
+  }
+}
+    `;
 exports.DrozBotWhatsAppBotFragmentDoc = `
     fragment drozBotWhatsAppBot on DrozBotWhatsAppBot {
   id
@@ -269,6 +408,91 @@ exports.PredictIntentDocument = `
   }
 }
     ${exports.IntentFragmentDoc}`;
+exports.FetchDrozbotTalkAnalysisDatasetDocument = `
+    query fetchDrozbotTalkAnalysisDataset($botId: Int) {
+  fetchDrozbotTalkAnalysisDataset(botId: $botId) {
+    talkId
+    botId
+    status
+    createdDate
+    rows {
+      id
+      createdDate
+      bot
+      botMsgType
+      user
+      userMsgType
+      typeOfNlp
+    }
+  }
+}
+    `;
+exports.DrozbotAiTalkAnalysisInputsDocument = `
+    query drozbotAiTalkAnalysisInputs($status: DrozbotAiTalkAnalysisProcessingStatus) {
+  drozbotAiTalkAnalysisInputs(status: $status) {
+    ...drozbotTalkAnalysisInput
+  }
+}
+    ${exports.DrozbotTalkAnalysisInputFragmentDoc}`;
+exports.DrozbotAiTalkAnalysisPendingRetriesDocument = `
+    query drozbotAiTalkAnalysisPendingRetries {
+  drozbotAiTalkAnalysisPendingRetries {
+    ...drozbotTalkAnalysisInput
+  }
+}
+    ${exports.DrozbotTalkAnalysisInputFragmentDoc}`;
+exports.DrozbotTalkAnalysisIntentionsDocument = `
+    query drozbotTalkAnalysisIntentions($botId: Int!) {
+  drozbotTalkAnalysisIntentions(botId: $botId)
+}
+    `;
+exports.GetDrozbotTalkAnalysisDocument = `
+    query getDrozbotTalkAnalysis($talkId: Int!, $botId: Int!) {
+  getDrozbotTalkAnalysis(talkId: $talkId, botId: $botId) {
+    ...drozbotTalkAnalysis
+  }
+}
+    ${exports.DrozbotTalkAnalysisFragmentDoc}
+${exports.DrozbotTalkAnalysisEvaluationFragmentDoc}`;
+exports.ListDrozbotTalkAnalysesDocument = `
+    query listDrozbotTalkAnalyses($botId: Int!, $next: Base64, $limit: Int) {
+  listDrozbotTalkAnalyses(botId: $botId, next: $next, limit: $limit) {
+    nodes {
+      ...drozbotTalkAnalysis
+    }
+    pageInfo {
+      hasNext
+      next
+    }
+  }
+}
+    ${exports.DrozbotTalkAnalysisFragmentDoc}
+${exports.DrozbotTalkAnalysisEvaluationFragmentDoc}`;
+exports.TriggerDrozbotTalkAnalysisIngestDocument = `
+    mutation triggerDrozbotTalkAnalysisIngest($botId: Int) {
+  triggerDrozbotTalkAnalysisIngest(botId: $botId)
+}
+    `;
+exports.TriggerDrozbotTalkAnalysisBatchDocument = `
+    mutation triggerDrozbotTalkAnalysisBatch {
+  triggerDrozbotTalkAnalysisBatch
+}
+    `;
+exports.AnalyzeDrozbotTalkDocument = `
+    mutation analyzeDrozbotTalk($input: AnalyzeDrozbotTalkInput!) {
+  analyzeDrozbotTalk(input: $input) {
+    ...drozbotTalkAnalysis
+  }
+}
+    ${exports.DrozbotTalkAnalysisFragmentDoc}
+${exports.DrozbotTalkAnalysisEvaluationFragmentDoc}`;
+exports.EvaluateDrozbotTalkAnalysisOutputDocument = `
+    mutation evaluateDrozbotTalkAnalysisOutput($input: EvaluateDrozbotTalkAnalysisOutputInput!) {
+  evaluateDrozbotTalkAnalysisOutput(input: $input) {
+    ...drozbotTalkAnalysisEvaluation
+  }
+}
+    ${exports.DrozbotTalkAnalysisEvaluationFragmentDoc}`;
 exports.ListWhatsAppBotsDocument = `
     query listWhatsAppBots {
   listWhatsAppBots {
@@ -353,6 +577,36 @@ function getSdk(requester) {
         predictIntent(variables, options) {
             return requester(exports.PredictIntentDocument, variables, options);
         },
+        fetchDrozbotTalkAnalysisDataset(variables, options) {
+            return requester(exports.FetchDrozbotTalkAnalysisDatasetDocument, variables, options);
+        },
+        drozbotAiTalkAnalysisInputs(variables, options) {
+            return requester(exports.DrozbotAiTalkAnalysisInputsDocument, variables, options);
+        },
+        drozbotAiTalkAnalysisPendingRetries(variables, options) {
+            return requester(exports.DrozbotAiTalkAnalysisPendingRetriesDocument, variables, options);
+        },
+        drozbotTalkAnalysisIntentions(variables, options) {
+            return requester(exports.DrozbotTalkAnalysisIntentionsDocument, variables, options);
+        },
+        getDrozbotTalkAnalysis(variables, options) {
+            return requester(exports.GetDrozbotTalkAnalysisDocument, variables, options);
+        },
+        listDrozbotTalkAnalyses(variables, options) {
+            return requester(exports.ListDrozbotTalkAnalysesDocument, variables, options);
+        },
+        triggerDrozbotTalkAnalysisIngest(variables, options) {
+            return requester(exports.TriggerDrozbotTalkAnalysisIngestDocument, variables, options);
+        },
+        triggerDrozbotTalkAnalysisBatch(variables, options) {
+            return requester(exports.TriggerDrozbotTalkAnalysisBatchDocument, variables, options);
+        },
+        analyzeDrozbotTalk(variables, options) {
+            return requester(exports.AnalyzeDrozbotTalkDocument, variables, options);
+        },
+        evaluateDrozbotTalkAnalysisOutput(variables, options) {
+            return requester(exports.EvaluateDrozbotTalkAnalysisOutputDocument, variables, options);
+        },
         listWhatsAppBots(variables, options) {
             return requester(exports.ListWhatsAppBotsDocument, variables, options);
         },