@domandigital/craft 0.20.3 → 0.20.5

package/CHANGELOG.md

@@ -1,5 +1,17 @@
 # @domandigital/craft
 
+## 0.20.5
+
+### Patch Changes
+
+- 6047f0e: `chatbot-residue` now finds "Certainly, here is…" at the start of any sentence that follows a full stop or exclamation mark, not only at the start of a line. An email opening "I hope this email finds you well! Certainly, here is the handover request." passed `craft copy --gate` before this. A question mark still does not count, so an FAQ answer such as "Do you work weekends? Absolutely, here are our hours." passes. New review-tier tell `stock-email-line` (catalogue 2026.10.3) reports the stock lines of a form email: "I hope this email finds you well", "hope you're having a great week", "let me know if you have any questions", "don't hesitate to contact us". It prints for review and never blocks, following the house rule that a new tell starts in review.
+
+## 0.20.4
+
+### Patch Changes
+
+- cc6c0b4: Document opening-photo selection using the Bellerose follow-up: compare photographic strength, crop and sequence before service variety or slide count, with stakeholder preference kept separate from unmeasured customer outcomes.
+
 ## 0.20.3
 
 ### Patch Changes

package/CHARACTER.md

@@ -589,6 +589,33 @@ before reading stakeholder recommendations when possible; if feedback is already
 known, record that limitation. A preferred example is useful calibration, not a
 universal order, a conversion claim or an exemption from future scrutiny.
 
+#### Select photographs for their position in the sequence
+
+Review every proposed opening photograph at the intended size and crop, in order.
+Service coverage alone does not make a photograph suitable for the opening.
+Compare clarity, framing, visible completion, distracting surroundings and the
+visual standard set by the lead image. A technically sound carousel can still
+weaken the page when its later slides are noticeably poorer.
+
+On 18 October 2026, after approving Bellerose's mobile flow, Dmitri pointed out
+that the radiator and kitchen-tap slides did not compare with the first bathroom
+photograph. The initial selection had favoured showing different services. A
+review of the available photographs found that the radiator's unfinished edge
+and dust sheet, and the tap's busy surroundings, weakened the opening sequence.
+The approved revision kept the bath-and-shower photograph and used the twin-basins
+photograph second. The lower captioned project gallery retained its service
+coverage. The two bathroom views are not evidence of two separate jobs.
+
+The reusable lesson is to choose the strongest coherent sequence the available
+assets support, then let that determine the count. Two strong images can serve
+an opening better than three padded for variety; this is not a rule to always
+use two images, bathrooms or a carousel. Useful job-record photographs can still
+belong beside a service or further down the page. Do not fabricate or retouch
+work into completion to fill a slot. Record rejected candidates, the intended
+crop, the reason for the choice and the stakeholder response with the rendered
+comparison. Here the evidence is visual judgement and an approved preference;
+customer behaviour and enquiry effects remain unmeasured.
+
 #### Using it
 
 Generating a page: run `craft direction research`, which asks where the
@@ -1314,7 +1341,7 @@ Generated from the package. Run `pnpm --filter @domandigital/craft run docs`
 after changing an entry; a test fails until you do.
 
 <!-- craft:catalogue:start -->
-Catalogue version `2026.10.2`, 70 tells.
+Catalogue version `2026.10.3`, 71 tells.
 
 | Id | Gen | Surface | Severity | Tell | Why it is a default |
 | --- | --- | --- | --- | --- | --- |
@@ -1361,6 +1388,7 @@ Catalogue version `2026.10.2`, 70 tells.
 | `staccato-triplet` | 2 | copy | warn | Staccato triplet | Three fragments in a row ('Fast. Friendly. Local.' or 'No fuss. No jargon. Just results.') is the second wave's favourite rhythm. |
 | `where-x-meets-y` | 2 | copy | warn | 'Where X meets Y' | 'Where luxury meets comfort' is a tagline shape that fits every business and so describes none. |
 | `chatbot-residue` | 1 | copy | warn | Chatbot residue | 'Certainly! Here's a revised version', 'as an AI language model', a citeturn0search0 token, a link tracked utm_source=chatgpt.com: text that exists only because a chat reply was pasted whole. This is evidence, not style. |
+| `stock-email-line` | 1 | copy | warn | Stock email line | 'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time. |
 | `prompt-context` | 1 | copy | warn | Prompt context | 'This article uses the attached Perplexity research file as the primary source', 'the attached research is right to say': the model talking about what it was given. A reader of a web page has no attachment. Found 38 times across five live DD articles in 2026-09, none caught by any other tell. |
 | `placeholder` | 1 | copy | warn | Unfilled placeholder | '[Insert testimonial]', '[Your Name]', lorem ipsum, TODO_PLACEHOLDER: scaffolding a reader must never see, and the clearest sign a page shipped before anyone read it. |
 | `question-reveal` | 2 | copy | warn | Staged reveal | 'The result? Faster growth.', 'What does this mean for you? It means...': the writer asks the reader's question for them and answers it. An infomercial hook, and a favourite of generated copy. |

package/COPY.md

@@ -45,7 +45,8 @@ A single hit fails the check. These are not judgment calls.
   a signed-in route (`/admin/`, `/portal/`, `/dashboard/`).
 - **"No X, no Y" as a list**, anywhere in a sentence. "No obligation, no
   spam." Defining the business by what it is not, itemised.
-- **Chatbot residue.** "Certainly! Here's a revised version", "as an AI
+- **Chatbot residue.** "Certainly! Here's a revised version" (at the start of
+  any sentence, not only a line), "as an AI
   language model", "let me know if you'd like me to", ChatGPT citation tokens
   and entity markers, links tracked `utm_source=chatgpt.com`. This is not
   style: it is proof a chat reply was pasted in whole. Remove it, then source
@@ -90,6 +91,7 @@ person reading decides which instance earns its place.
 | `sales-tagline` | advert lines that say nothing a reader can check: "so your budget goes where it counts", "real results", "results that matter", "work harder for you", "pages that convert" |
 | `outcome-promise` | a hoped-for result written as delivered: "we'll turn that into enquiries", "once the first areas are working", "competitors you can outdo", "exactly what convinces", "guaranteed rankings", "you'll get more". Promise the work; measure and report the results |
 | `ai-vocabulary` | tapestry, testament, realm, elevate, nestled, meticulous, unparalleled, moreover; and underscore, showcasing, pivotal, measured 10 to 14 times over-used in post-2022 text |
+| `stock-email-line` | the form-email opener and closer: "I hope this email finds you well", "hope you're having a great week", "let me know if you have any questions", "don't hesitate to contact us". Start with the reason for writing; end with the next step and who to ask |
 | `stock-phrase` | to the next level, one-stop shop, we pride ourselves, passionate about, peace of mind, "so here's", a journey used as a metaphor |
 | `hollow-imperative` | Discover, Experience, Transform, Elevate as the opening verb of a heading or button |
 | `rhetorical-opener` | "Looking for...?", "Tired of...?", "Ready to...?" |

package/README.md

@@ -364,3 +364,5 @@ widget name no longer proves duplication. A smaller implementation does not
 select a better design automatically. Protected staging reviews may reserve
 explicitly marked publication assets while reporting `publicationReady: false`.
 See CHARACTER.md, “Context and learning from a later result”.
+
+Opening photographs are selected as a rendered sequence: compare their quality and crop before filling a slide count or covering every service. See [Select photographs for their position in the sequence](./CHARACTER.md#select-photographs-for-their-position-in-the-sequence) for the Bellerose follow-up and its limits.

package/dist/{audit-BN2GSFKT.js → audit-5I2WWTL6.js}

@@ -9,10 +9,10 @@ import {
   snapshotPage,
   snapshotUrl,
   snapshotUrls
-} from "./chunk-YOZLPNJS.js";
+} from "./chunk-YFS32BZ2.js";
 import "./chunk-JYNXGCYZ.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 export {
   PROVENANCE_BUDGET_MS,

package/dist/audit.cjs

@@ -693,7 +693,12 @@ var FALSE_RANGE = [
 ];
 var RESIDUE = [
   /\bas an AI(?:\s+language)?\s+(?:model|assistant)\b/i,
-  /(?:^|\n|>)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
+  // At the start of a line, or after a sentence that ends in a full stop or
+  // an exclamation mark: "I hope this email finds you well! Certainly, here
+  // is the handover request." slipped through when only a line start counted
+  // (found live, 2026-10-19). Not after a question mark: an FAQ answer may
+  // honestly open "Do you work weekends? Absolutely, here are our hours."
+  /(?<=^|[\n>]|[.!]\s+)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
   /\bhere(?:['’]s| is)\s+(?:a|an|the|your)\s+(?:revised|rewritten|updated|polished|refined|improved|draft|more concise)\s+(?:version|draft|copy)\b/i,
   /\blet me know if you(?:['’]d| would) like me to\b/i,
   /\b(?:my|the) (?:knowledge|training) cut-?off\b|\bas of my last (?:update|training)\b/i,
@@ -709,6 +714,13 @@ var RESIDUE = [
   /[\uE200-\uE2FF]*entity[\uE200-\uE2FF]*\["[a-z_]+"\s*,\s*"[^"\n]{1,80}"(?:\s*,\s*"[^"\n]{0,160}")*\][\uE200-\uE2FF]*/,
   /【\d+(?:[:†][^】]{0,40})?】/
 ];
+var STOCK_EMAIL = [
+  /\bI (?:hope|trust) (?:this|my|the) (?:e-?mail|message|note|letter) finds you(?: all)? (?:well|in good health)\b/i,
+  /\bI hope you(?:['’]re| are)(?: all)? (?:doing |keeping )?well\b/i,
+  /\b(?:I )?hope you(?:['’]re| are) having an? (?:great|good|lovely|wonderful|fantastic) (?:day|week|weekend)\b/i,
+  /\blet (?:me|us) know if you have any (?:further |other |more )?questions\b/i,
+  /\b(?:do not|don['’]t) hesitate to (?:contact|reach out|get in touch|ask|call)\b/i
+];
 var AI_UTM = /utm_source=(?:chatgpt\.com|chat\.openai\.com|openai|perplexity(?:\.ai)?|claude\.ai|copilot(?:\.microsoft\.com)?|gemini(?:\.google\.com)?)\b/gi;
 function residueHits(ctx) {
   const hits = phrases(RESIDUE, quoted, allText)(ctx);
@@ -790,15 +802,39 @@ var RESEARCH_TELLS = [
         f("content/home.md", "Prices start at \xA340 :contentReference[oaicite:2]{index=2} for a full set."),
         f("content/home.md", "Prices start at \xA340\u30104\u2020source\u3011 for a full set."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=chatgpt.com">Read the guide</a>;`),
-        f("content/home.md", "Here's a more concise version for the hero.")
+        f("content/home.md", "Here's a more concise version for the hero."),
+        // The client handover email that a clean copy-check let through, 2026-10-19.
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions.")
       ],
       pass: [
         f("content/home.md", "Certainly the busiest week of the year: book early."),
+        f("content/faq.md", "Do you work weekends? Absolutely, here are our hours."),
         f("content/home.md", "Here's the price list for 2026."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=newsletter">Read the guide</a>;`)
       ]
     }
   },
+  {
+    id: "stock-email-line",
+    name: "Stock email line",
+    generation: 1,
+    severity: "warn",
+    surface: "copy",
+    why: "'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time.",
+    fix: "Cut the opener and start with the reason for writing. Replace the closer with the next step and who to ask: 'Ring me on 07700 900123 if the date does not work.'",
+    detect: phrases(STOCK_EMAIL, quoted),
+    fixtures: {
+      flag: [
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions."),
+        f("emails/quote.md", "Hope you're having a great week. The quote is attached."),
+        f("content/contact.md", "Please don't hesitate to contact us about a rewire.")
+      ],
+      pass: [
+        f("emails/handover.md", "Hi Sam,\n\nThe handover pack is attached: certificates, the board schedule and the warranty. Ring me on 07700 900123 if anything is missing."),
+        f("content/contact.md", "If you have any questions, ring Jo on 01280 700123.")
+      ]
+    }
+  },
   {
     id: "prompt-context",
     name: "Prompt context",
@@ -3071,6 +3107,8 @@ var HOUSE = {
   // New 2026-10-14 (founder): review first, like every new tell, until estate hits are read.
   "sales-tagline": { tier: "review", label: "sales tagline, say what you will actually do" },
   "outcome-promise": { tier: "review", label: "outcome promise, promise the work, not the result" },
+  // New 2026-10-19: review first, like every new tell, until estate hits are read.
+  "stock-email-line": { tier: "review", label: "stock email line, start with the reason for writing and end with the next step" },
   "ai-vocabulary": { tier: "review", label: "AI vocabulary" },
   "stock-phrase": { tier: "review", label: "stock phrase" },
   "hollow-imperative": { tier: "review", label: "hollow imperative" },
@@ -3812,7 +3850,7 @@ var IMAGERY_TELLS = [
 ];
 
 // src/character/check.ts
-var CATALOGUE_VERSION = "2026.10.2";
+var CATALOGUE_VERSION = "2026.10.3";
 var CATALOGUE = [
   ...[...SOURCE_TELLS, ...COPY_TELLS, ...RESEARCH_TELLS, ...DENSITY_TELLS].map((t) => RENDERED_PATHS[t.id] ? { ...t, rendered: RENDERED_PATHS[t.id] } : t),
   ...SPECIFICITY_COPY_TELLS,

package/dist/audit.js

@@ -658,7 +658,12 @@ var FALSE_RANGE = [
 ];
 var RESIDUE = [
   /\bas an AI(?:\s+language)?\s+(?:model|assistant)\b/i,
-  /(?:^|\n|>)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
+  // At the start of a line, or after a sentence that ends in a full stop or
+  // an exclamation mark: "I hope this email finds you well! Certainly, here
+  // is the handover request." slipped through when only a line start counted
+  // (found live, 2026-10-19). Not after a question mark: an FAQ answer may
+  // honestly open "Do you work weekends? Absolutely, here are our hours."
+  /(?<=^|[\n>]|[.!]\s+)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
   /\bhere(?:['’]s| is)\s+(?:a|an|the|your)\s+(?:revised|rewritten|updated|polished|refined|improved|draft|more concise)\s+(?:version|draft|copy)\b/i,
   /\blet me know if you(?:['’]d| would) like me to\b/i,
   /\b(?:my|the) (?:knowledge|training) cut-?off\b|\bas of my last (?:update|training)\b/i,
@@ -674,6 +679,13 @@ var RESIDUE = [
   /[\uE200-\uE2FF]*entity[\uE200-\uE2FF]*\["[a-z_]+"\s*,\s*"[^"\n]{1,80}"(?:\s*,\s*"[^"\n]{0,160}")*\][\uE200-\uE2FF]*/,
   /【\d+(?:[:†][^】]{0,40})?】/
 ];
+var STOCK_EMAIL = [
+  /\bI (?:hope|trust) (?:this|my|the) (?:e-?mail|message|note|letter) finds you(?: all)? (?:well|in good health)\b/i,
+  /\bI hope you(?:['’]re| are)(?: all)? (?:doing |keeping )?well\b/i,
+  /\b(?:I )?hope you(?:['’]re| are) having an? (?:great|good|lovely|wonderful|fantastic) (?:day|week|weekend)\b/i,
+  /\blet (?:me|us) know if you have any (?:further |other |more )?questions\b/i,
+  /\b(?:do not|don['’]t) hesitate to (?:contact|reach out|get in touch|ask|call)\b/i
+];
 var AI_UTM = /utm_source=(?:chatgpt\.com|chat\.openai\.com|openai|perplexity(?:\.ai)?|claude\.ai|copilot(?:\.microsoft\.com)?|gemini(?:\.google\.com)?)\b/gi;
 function residueHits(ctx) {
   const hits = phrases(RESIDUE, quoted, allText)(ctx);
@@ -755,15 +767,39 @@ var RESEARCH_TELLS = [
         f("content/home.md", "Prices start at \xA340 :contentReference[oaicite:2]{index=2} for a full set."),
         f("content/home.md", "Prices start at \xA340\u30104\u2020source\u3011 for a full set."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=chatgpt.com">Read the guide</a>;`),
-        f("content/home.md", "Here's a more concise version for the hero.")
+        f("content/home.md", "Here's a more concise version for the hero."),
+        // The client handover email that a clean copy-check let through, 2026-10-19.
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions.")
       ],
       pass: [
         f("content/home.md", "Certainly the busiest week of the year: book early."),
+        f("content/faq.md", "Do you work weekends? Absolutely, here are our hours."),
         f("content/home.md", "Here's the price list for 2026."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=newsletter">Read the guide</a>;`)
       ]
     }
   },
+  {
+    id: "stock-email-line",
+    name: "Stock email line",
+    generation: 1,
+    severity: "warn",
+    surface: "copy",
+    why: "'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time.",
+    fix: "Cut the opener and start with the reason for writing. Replace the closer with the next step and who to ask: 'Ring me on 07700 900123 if the date does not work.'",
+    detect: phrases(STOCK_EMAIL, quoted),
+    fixtures: {
+      flag: [
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions."),
+        f("emails/quote.md", "Hope you're having a great week. The quote is attached."),
+        f("content/contact.md", "Please don't hesitate to contact us about a rewire.")
+      ],
+      pass: [
+        f("emails/handover.md", "Hi Sam,\n\nThe handover pack is attached: certificates, the board schedule and the warranty. Ring me on 07700 900123 if anything is missing."),
+        f("content/contact.md", "If you have any questions, ring Jo on 01280 700123.")
+      ]
+    }
+  },
   {
     id: "prompt-context",
     name: "Prompt context",
@@ -3036,6 +3072,8 @@ var HOUSE = {
   // New 2026-10-14 (founder): review first, like every new tell, until estate hits are read.
   "sales-tagline": { tier: "review", label: "sales tagline, say what you will actually do" },
   "outcome-promise": { tier: "review", label: "outcome promise, promise the work, not the result" },
+  // New 2026-10-19: review first, like every new tell, until estate hits are read.
+  "stock-email-line": { tier: "review", label: "stock email line, start with the reason for writing and end with the next step" },
   "ai-vocabulary": { tier: "review", label: "AI vocabulary" },
   "stock-phrase": { tier: "review", label: "stock phrase" },
   "hollow-imperative": { tier: "review", label: "hollow imperative" },
@@ -3777,7 +3815,7 @@ var IMAGERY_TELLS = [
 ];
 
 // src/character/check.ts
-var CATALOGUE_VERSION = "2026.10.2";
+var CATALOGUE_VERSION = "2026.10.3";
 var CATALOGUE = [
   ...[...SOURCE_TELLS, ...COPY_TELLS, ...RESEARCH_TELLS, ...DENSITY_TELLS].map((t) => RENDERED_PATHS[t.id] ? { ...t, rendered: RENDERED_PATHS[t.id] } : t),
   ...SPECIFICITY_COPY_TELLS,

package/dist/{chunk-KQF44RI3.js → chunk-BBJOLR3R.js}

@@ -3,7 +3,7 @@ import {
 } from "./chunk-OQXTQQAU.js";
 import {
   parseFlags
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -22,10 +22,10 @@ import {
   hueSwatch,
   nullPrompt,
   scanSource
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 import {
   extractStrings
-} from "./chunk-7DQDF3VL.js";
+} from "./chunk-FBWBDBW4.js";
 
 // src/null/cli.ts
 import { existsSync, mkdirSync, readdirSync, readFileSync, rmSync, statSync, writeFileSync } from "fs";
@@ -120,7 +120,7 @@ async function build(flags, io) {
   const toShoot = ids.filter((id) => existsSync(join(pages, `${id}.html`)) && !existsSync(join(shots, `${id}.json`)));
   if (toShoot.length) {
     io.out(`craft null: snapshotting ${toShoot.length} page${toShoot.length === 1 ? "" : "s"}`);
-    const { snapshotUrls } = await import("./audit-BN2GSFKT.js");
+    const { snapshotUrls } = await import("./audit-5I2WWTL6.js");
     const results = await snapshotUrls(toShoot.map((id) => pathToFileURL(join(pages, `${id}.html`)).href));
     results.forEach((r, i) => {
       const id = toShoot[i];
@@ -241,7 +241,7 @@ async function importPages(flags, io) {
   const toShoot = pages.filter((p) => !existsSync(join(shots, `${p.id}.json`)));
   if (toShoot.length) {
     io.out(`craft null: snapshotting ${toShoot.length} page${toShoot.length === 1 ? "" : "s"} from ${flags.builder}`);
-    const { snapshotUrls } = await import("./audit-BN2GSFKT.js");
+    const { snapshotUrls } = await import("./audit-5I2WWTL6.js");
     const servers = /* @__PURE__ */ new Map();
     try {
       for (const p of toShoot) if (!servers.has(p.root)) servers.set(p.root, await serveDir(p.root));

package/dist/{chunk-2276FJVN.js → chunk-DMAMGFV7.js}

@@ -1,11 +1,11 @@
 import {
   snapshotUrl,
   snapshotUrls
-} from "./chunk-YOZLPNJS.js";
+} from "./chunk-YFS32BZ2.js";
 import {
   describeTypicality,
   loadNull
-} from "./chunk-KQF44RI3.js";
+} from "./chunk-BBJOLR3R.js";
 import {
   SOURCE_FILE,
   finish,
@@ -14,7 +14,7 @@ import {
   parseFlags,
   prepareReport,
   readPaths
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -28,7 +28,7 @@ import {
   rhythmOf,
   scanSource,
   typicality
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 
 // src/audit/cli.ts
 import { existsSync, readFileSync, writeFileSync } from "fs";

package/dist/{chunk-7DQDF3VL.js → chunk-FBWBDBW4.js}

@@ -1081,7 +1081,12 @@ var FALSE_RANGE = [
 ];
 var RESIDUE = [
   /\bas an AI(?:\s+language)?\s+(?:model|assistant)\b/i,
-  /(?:^|\n|>)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
+  // At the start of a line, or after a sentence that ends in a full stop or
+  // an exclamation mark: "I hope this email finds you well! Certainly, here
+  // is the handover request." slipped through when only a line start counted
+  // (found live, 2026-10-19). Not after a question mark: an FAQ answer may
+  // honestly open "Do you work weekends? Absolutely, here are our hours."
+  /(?<=^|[\n>]|[.!]\s+)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
   /\bhere(?:['’]s| is)\s+(?:a|an|the|your)\s+(?:revised|rewritten|updated|polished|refined|improved|draft|more concise)\s+(?:version|draft|copy)\b/i,
   /\blet me know if you(?:['’]d| would) like me to\b/i,
   /\b(?:my|the) (?:knowledge|training) cut-?off\b|\bas of my last (?:update|training)\b/i,
@@ -1097,6 +1102,13 @@ var RESIDUE = [
   /[\uE200-\uE2FF]*entity[\uE200-\uE2FF]*\["[a-z_]+"\s*,\s*"[^"\n]{1,80}"(?:\s*,\s*"[^"\n]{0,160}")*\][\uE200-\uE2FF]*/,
   /【\d+(?:[:†][^】]{0,40})?】/
 ];
+var STOCK_EMAIL = [
+  /\bI (?:hope|trust) (?:this|my|the) (?:e-?mail|message|note|letter) finds you(?: all)? (?:well|in good health)\b/i,
+  /\bI hope you(?:['’]re| are)(?: all)? (?:doing |keeping )?well\b/i,
+  /\b(?:I )?hope you(?:['’]re| are) having an? (?:great|good|lovely|wonderful|fantastic) (?:day|week|weekend)\b/i,
+  /\blet (?:me|us) know if you have any (?:further |other |more )?questions\b/i,
+  /\b(?:do not|don['’]t) hesitate to (?:contact|reach out|get in touch|ask|call)\b/i
+];
 var AI_UTM = /utm_source=(?:chatgpt\.com|chat\.openai\.com|openai|perplexity(?:\.ai)?|claude\.ai|copilot(?:\.microsoft\.com)?|gemini(?:\.google\.com)?)\b/gi;
 function residueHits(ctx) {
   const hits = phrases(RESIDUE, quoted, allText)(ctx);
@@ -1178,15 +1190,39 @@ var RESEARCH_TELLS = [
         f("content/home.md", "Prices start at \xA340 :contentReference[oaicite:2]{index=2} for a full set."),
         f("content/home.md", "Prices start at \xA340\u30104\u2020source\u3011 for a full set."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=chatgpt.com">Read the guide</a>;`),
-        f("content/home.md", "Here's a more concise version for the hero.")
+        f("content/home.md", "Here's a more concise version for the hero."),
+        // The client handover email that a clean copy-check let through, 2026-10-19.
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions.")
       ],
       pass: [
         f("content/home.md", "Certainly the busiest week of the year: book early."),
+        f("content/faq.md", "Do you work weekends? Absolutely, here are our hours."),
         f("content/home.md", "Here's the price list for 2026."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=newsletter">Read the guide</a>;`)
       ]
     }
   },
+  {
+    id: "stock-email-line",
+    name: "Stock email line",
+    generation: 1,
+    severity: "warn",
+    surface: "copy",
+    why: "'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time.",
+    fix: "Cut the opener and start with the reason for writing. Replace the closer with the next step and who to ask: 'Ring me on 07700 900123 if the date does not work.'",
+    detect: phrases(STOCK_EMAIL, quoted),
+    fixtures: {
+      flag: [
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions."),
+        f("emails/quote.md", "Hope you're having a great week. The quote is attached."),
+        f("content/contact.md", "Please don't hesitate to contact us about a rewire.")
+      ],
+      pass: [
+        f("emails/handover.md", "Hi Sam,\n\nThe handover pack is attached: certificates, the board schedule and the warranty. Ring me on 07700 900123 if anything is missing."),
+        f("content/contact.md", "If you have any questions, ring Jo on 01280 700123.")
+      ]
+    }
+  },
   {
     id: "prompt-context",
     name: "Prompt context",

package/dist/{chunk-S3L7TEJF.js → chunk-GJY2VMPD.js}

@@ -10,10 +10,10 @@ import {
   levenshtein,
   normaliseFamily,
   parseColour
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 import {
   TRADE_NOUNS
-} from "./chunk-7DQDF3VL.js";
+} from "./chunk-FBWBDBW4.js";
 
 // src/direction/types.ts
 var DIRECTION_VERSION = 2;

package/dist/{chunk-GBDPNNC2.js → chunk-N32UUN3S.js}

@@ -4,13 +4,13 @@ import {
   formatDirectionMatches,
   summariseDirection,
   validateDirection
-} from "./chunk-S3L7TEJF.js";
+} from "./chunk-GJY2VMPD.js";
 import {
   loadNull
-} from "./chunk-KQF44RI3.js";
+} from "./chunk-BBJOLR3R.js";
 import {
   parseFlags
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -30,7 +30,7 @@ import {
   rhythmOf,
   shapeName,
   temperatureName
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 
 // src/estate/cli.ts
 import { existsSync, readFileSync, writeFileSync } from "fs";
@@ -133,7 +133,7 @@ async function snapshotOf(target, cwd) {
     return snap;
   }
   if (!/^https?:\/\//.test(target)) throw new Error(`${target} is neither a URL, a snapshot file, nor a site in the register`);
-  const { snapshotUrl } = await import("./audit-BN2GSFKT.js");
+  const { snapshotUrl } = await import("./audit-5I2WWTL6.js");
   return snapshotUrl(target);
 }
 var line = (distance, sibling, shared) => `${distance.toFixed(2)}${sibling ? "  SIBLING" : ""}${shared.length ? `  shares ${shared.join(", ")}` : ""}`;

package/dist/{chunk-JGWOA4LI.js → chunk-PFVSKIPM.js}

@@ -9,7 +9,7 @@ import {
   parseFile,
   sentencesOf,
   specificity
-} from "./chunk-7DQDF3VL.js";
+} from "./chunk-FBWBDBW4.js";
 import {
   SNAPSHOT_VERSION
 } from "./chunk-QYBAVU3P.js";
@@ -2428,6 +2428,8 @@ var HOUSE = {
   // New 2026-10-14 (founder): review first, like every new tell, until estate hits are read.
   "sales-tagline": { tier: "review", label: "sales tagline, say what you will actually do" },
   "outcome-promise": { tier: "review", label: "outcome promise, promise the work, not the result" },
+  // New 2026-10-19: review first, like every new tell, until estate hits are read.
+  "stock-email-line": { tier: "review", label: "stock email line, start with the reason for writing and end with the next step" },
   "ai-vocabulary": { tier: "review", label: "AI vocabulary" },
   "stock-phrase": { tier: "review", label: "stock phrase" },
   "hollow-imperative": { tier: "review", label: "hollow imperative" },
@@ -3023,7 +3025,7 @@ var IMAGERY_TELLS = [
 ];
 
 // src/character/check.ts
-var CATALOGUE_VERSION = "2026.10.2";
+var CATALOGUE_VERSION = "2026.10.3";
 var CATALOGUE = [
   ...[...SOURCE_TELLS, ...COPY_TELLS, ...RESEARCH_TELLS, ...DENSITY_TELLS].map((t) => RENDERED_PATHS[t.id] ? { ...t, rendered: RENDERED_PATHS[t.id] } : t),
   ...SPECIFICITY_COPY_TELLS,

package/dist/{chunk-NQAYRK2K.js → chunk-TSO5W32N.js}

@@ -10,7 +10,7 @@ import {
   holdHouseBlocks,
   houseRule,
   scanSource
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 import {
   compareCompetitor,
   compareFacts,
@@ -21,7 +21,7 @@ import {
   pageCopy,
   protectedFacts,
   visibleText
-} from "./chunk-7DQDF3VL.js";
+} from "./chunk-FBWBDBW4.js";
 
 // src/character/config.ts
 var DEFAULT_IGNORE = [".claude", ".agents", ".cursor"];
@@ -622,7 +622,7 @@ async function pageSnapshot(target, cwd) {
     return readSnapshot(JSON.parse(readFileSync(local, "utf8")), target);
   }
   if (!/^https?:\/\//.test(target)) throw new Error(`${target} is neither a URL nor a snapshot file`);
-  const { snapshotUrl } = await import("./audit-BN2GSFKT.js");
+  const { snapshotUrl } = await import("./audit-5I2WWTL6.js");
   return snapshotUrl(target);
 }
 async function briefFor(flags, cwd) {
@@ -633,7 +633,7 @@ async function briefFor(flags, cwd) {
     if (typeof brief === "string" && brief.trim()) return brief;
   } else if (flags.direction) throw new Error(`no such file: ${flags.direction}`);
   if (flags.null) {
-    const { loadNull } = await import("./cli-AFKXDGUH.js");
+    const { loadNull } = await import("./cli-V4QXTBWR.js");
     return loadNull(flags.null, cwd).brief;
   }
   return void 0;
@@ -659,37 +659,37 @@ async function compareWithCompetitor(flags, io) {
 function run(argv, io) {
   const [command, ...rest] = argv;
   if (command === "direction") {
-    return import("./cli-6AZVLNWL.js").then((m) => m.runDirection(rest, io));
+    return import("./cli-JQYZXFRH.js").then((m) => m.runDirection(rest, io));
   }
   if (command === "report" || command === "retrofit") {
-    return import("./cli-7HKVVL3P.js").then((m) => m.runReport(command, rest, io));
+    return import("./cli-W6FNSHRN.js").then((m) => m.runReport(command, rest, io));
   }
   if (command === "register") {
-    return import("./cli-ZXDGVDYU.js").then((m) => m.runRegister(rest, io));
+    return import("./cli-NIH3WTNE.js").then((m) => m.runRegister(rest, io));
   }
   if (command === "estate") {
-    return import("./cli-QGJB6OUB.js").then((m) => m.runEstate(rest, io));
+    return import("./cli-SQC27VYC.js").then((m) => m.runEstate(rest, io));
   }
   if (command === "null") {
-    return import("./cli-AFKXDGUH.js").then((m) => m.runNull(rest, io));
+    return import("./cli-V4QXTBWR.js").then((m) => m.runNull(rest, io));
   }
   if (command === "calibrate") {
-    return import("./cli-AK4EQHUF.js").then((m) => m.runCalibrate(rest, io));
+    return import("./cli-BI6XCMCL.js").then((m) => m.runCalibrate(rest, io));
   }
   if (command === "tells" && rest[0] === "harvest") {
-    return import("./cli-AFKXDGUH.js").then((m) => m.runHarvest(rest, io)).catch((error) => {
+    return import("./cli-V4QXTBWR.js").then((m) => m.runHarvest(rest, io)).catch((error) => {
       io.err(`craft: ${error.message}`);
       return 2;
     });
   }
   if (command === "phone-first") {
-    return import("./cli-6INEFJYN.js").then((m) => m.runPhoneFirst(rest, io));
+    return import("./cli-56H5IPWT.js").then((m) => m.runPhoneFirst(rest, io));
   }
   if (command === "viewports") {
-    return import("./viewports-cli-WWWWEBKI.js").then((m) => m.runViewports(rest, io));
+    return import("./viewports-cli-C4DWICYI.js").then((m) => m.runViewports(rest, io));
   }
   if (command === "snapshot" || command === "audit") {
-    return import("./cli-OYVZOHHV.js").then((m) => m.runAudit(command, rest, io));
+    return import("./cli-OH6427MC.js").then((m) => m.runAudit(command, rest, io));
   }
   if (!command || command === "help" || command === "--help" || command === "-h") {
     io.out(HELP);

package/dist/{chunk-YOZLPNJS.js → chunk-YFS32BZ2.js}

@@ -4,7 +4,7 @@ import {
 import {
   auditSnapshot,
   fingerprint
-} from "./chunk-JGWOA4LI.js";
+} from "./chunk-PFVSKIPM.js";
 import {
   SNAPSHOT_VERSION
 } from "./chunk-QYBAVU3P.js";

package/dist/{cli-6INEFJYN.js → cli-56H5IPWT.js}

@@ -9,12 +9,12 @@ import {
 import {
   SOURCE_FILE,
   readPaths
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 
 // src/phone/cli.ts

package/dist/{cli-AK4EQHUF.js → cli-BI6XCMCL.js}

@@ -4,11 +4,11 @@ import {
 import {
   expandNullTargets,
   loadNull
-} from "./chunk-KQF44RI3.js";
+} from "./chunk-BBJOLR3R.js";
 import "./chunk-OQXTQQAU.js";
 import {
   parseFlags
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -21,8 +21,8 @@ import {
   fingerprint,
   scanSource,
   typicality
-} from "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+} from "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import {
   SNAPSHOT_VERSION
 } from "./chunk-QYBAVU3P.js";
@@ -188,7 +188,7 @@ async function runCalibrate(args, io) {
     if (toTake.length) {
       io.err(`craft calibrate: taking ${toTake.length} snapshot${toTake.length === 1 ? "" : "s"}`);
       try {
-        const { snapshotUrls } = await import("./audit-BN2GSFKT.js");
+        const { snapshotUrls } = await import("./audit-5I2WWTL6.js");
         const results = await snapshotUrls(toTake.map((t) => t.url));
         results.forEach((r, i) => {
           const { entry, keep } = toTake[i];

package/dist/{cli-6AZVLNWL.js → cli-JQYZXFRH.js}

@@ -19,10 +19,10 @@ import {
   checkReason,
   researchPrompt,
   validateDirection
-} from "./chunk-S3L7TEJF.js";
+} from "./chunk-GJY2VMPD.js";
 import {
   parseFlags
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -38,8 +38,8 @@ import {
   isCream,
   oklchToRgb,
   parseColour
-} from "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+} from "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 
 // src/direction/cli.ts
@@ -484,7 +484,7 @@ var readJson = (path) => JSON.parse(readFileSync(path, "utf8"));
 async function snapshotFrom(target, cwd) {
   if (!target) return void 0;
   if (/^https?:\/\//.test(target)) {
-    const { snapshotUrl } = await import("./audit-BN2GSFKT.js");
+    const { snapshotUrl } = await import("./audit-5I2WWTL6.js");
     return snapshotUrl(target);
   }
   return readSnapshot(readJson(resolve(cwd, target)), target);

package/dist/{cli-ZXDGVDYU.js → cli-NIH3WTNE.js}

@@ -9,7 +9,7 @@ import {
   STOCK_PHRASES,
   countWords,
   specificity
-} from "./chunk-7DQDF3VL.js";
+} from "./chunk-FBWBDBW4.js";
 
 // src/register/cli.ts
 import { existsSync, readFileSync } from "fs";

package/dist/{cli-OYVZOHHV.js → cli-OH6427MC.js}

@@ -4,16 +4,16 @@ import {
   merge,
   resolvePages,
   runAudit
-} from "./chunk-2276FJVN.js";
-import "./chunk-YOZLPNJS.js";
+} from "./chunk-DMAMGFV7.js";
+import "./chunk-YFS32BZ2.js";
 import "./chunk-JYNXGCYZ.js";
-import "./chunk-KQF44RI3.js";
+import "./chunk-BBJOLR3R.js";
 import "./chunk-OQXTQQAU.js";
-import "./chunk-NQAYRK2K.js";
+import "./chunk-TSO5W32N.js";
 import "./chunk-QIEDBL4J.js";
 import "./chunk-WUACK2HX.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 export {
   describeComponents,

package/dist/{cli-QGJB6OUB.js → cli-SQC27VYC.js}

@@ -4,15 +4,15 @@ import {
   formatPairs,
   loadEstate,
   runEstate
-} from "./chunk-GBDPNNC2.js";
-import "./chunk-S3L7TEJF.js";
-import "./chunk-KQF44RI3.js";
+} from "./chunk-N32UUN3S.js";
+import "./chunk-GJY2VMPD.js";
+import "./chunk-BBJOLR3R.js";
 import "./chunk-OQXTQQAU.js";
-import "./chunk-NQAYRK2K.js";
+import "./chunk-TSO5W32N.js";
 import "./chunk-QIEDBL4J.js";
 import "./chunk-WUACK2HX.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 export {
   formatComponentPairs,

package/dist/{cli-AFKXDGUH.js → cli-V4QXTBWR.js}

@@ -9,13 +9,13 @@ import {
   runHarvest,
   runNull,
   serveDir
-} from "./chunk-KQF44RI3.js";
+} from "./chunk-BBJOLR3R.js";
 import "./chunk-OQXTQQAU.js";
-import "./chunk-NQAYRK2K.js";
+import "./chunk-TSO5W32N.js";
 import "./chunk-QIEDBL4J.js";
 import "./chunk-WUACK2HX.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 export {
   describeTypicality,

package/dist/{cli-7HKVVL3P.js → cli-W6FNSHRN.js}

@@ -3,21 +3,21 @@ import {
 } from "./chunk-OKVHWXYV.js";
 import {
   merge
-} from "./chunk-2276FJVN.js";
-import "./chunk-YOZLPNJS.js";
+} from "./chunk-DMAMGFV7.js";
+import "./chunk-YFS32BZ2.js";
 import "./chunk-JYNXGCYZ.js";
 import {
   SIBLING_AT,
   compareToEstate,
   loadEstate
-} from "./chunk-GBDPNNC2.js";
+} from "./chunk-N32UUN3S.js";
 import {
   PAGE_TYPES,
   validateDirection
-} from "./chunk-S3L7TEJF.js";
+} from "./chunk-GJY2VMPD.js";
 import {
   loadNull
-} from "./chunk-KQF44RI3.js";
+} from "./chunk-BBJOLR3R.js";
 import "./chunk-OQXTQQAU.js";
 import {
   COPY_FILE,
@@ -28,7 +28,7 @@ import {
   loadExceptions,
   parseFlags,
   readPaths
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
@@ -42,8 +42,8 @@ import {
   fingerprint,
   scanSource,
   typicality
-} from "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+} from "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 
 // src/report/cli.ts
@@ -126,7 +126,7 @@ async function runReport(command, args, io) {
     if (/\.json$/i.test(target2) && existsSync(local)) {
       snap = readSnapshot(JSON.parse(readFileSync(local, "utf8")), target2);
     } else {
-      const { snapshotUrl } = await import("./audit-BN2GSFKT.js");
+      const { snapshotUrl } = await import("./audit-5I2WWTL6.js");
       snap = await snapshotUrl(target2);
     }
     const fp = fingerprint(snap);

package/dist/cli.js

@@ -1,10 +1,10 @@
 #!/usr/bin/env node
 import {
   run
-} from "./chunk-NQAYRK2K.js";
+} from "./chunk-TSO5W32N.js";
 import "./chunk-QIEDBL4J.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 
 // src/cli.ts

package/dist/index.cjs

@@ -2494,7 +2494,12 @@ var FALSE_RANGE = [
 ];
 var RESIDUE = [
   /\bas an AI(?:\s+language)?\s+(?:model|assistant)\b/i,
-  /(?:^|\n|>)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
+  // At the start of a line, or after a sentence that ends in a full stop or
+  // an exclamation mark: "I hope this email finds you well! Certainly, here
+  // is the handover request." slipped through when only a line start counted
+  // (found live, 2026-10-19). Not after a question mark: an FAQ answer may
+  // honestly open "Do you work weekends? Absolutely, here are our hours."
+  /(?<=^|[\n>]|[.!]\s+)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
   /\bhere(?:['’]s| is)\s+(?:a|an|the|your)\s+(?:revised|rewritten|updated|polished|refined|improved|draft|more concise)\s+(?:version|draft|copy)\b/i,
   /\blet me know if you(?:['’]d| would) like me to\b/i,
   /\b(?:my|the) (?:knowledge|training) cut-?off\b|\bas of my last (?:update|training)\b/i,
@@ -2510,6 +2515,13 @@ var RESIDUE = [
   /[\uE200-\uE2FF]*entity[\uE200-\uE2FF]*\["[a-z_]+"\s*,\s*"[^"\n]{1,80}"(?:\s*,\s*"[^"\n]{0,160}")*\][\uE200-\uE2FF]*/,
   /【\d+(?:[:†][^】]{0,40})?】/
 ];
+var STOCK_EMAIL = [
+  /\bI (?:hope|trust) (?:this|my|the) (?:e-?mail|message|note|letter) finds you(?: all)? (?:well|in good health)\b/i,
+  /\bI hope you(?:['’]re| are)(?: all)? (?:doing |keeping )?well\b/i,
+  /\b(?:I )?hope you(?:['’]re| are) having an? (?:great|good|lovely|wonderful|fantastic) (?:day|week|weekend)\b/i,
+  /\blet (?:me|us) know if you have any (?:further |other |more )?questions\b/i,
+  /\b(?:do not|don['’]t) hesitate to (?:contact|reach out|get in touch|ask|call)\b/i
+];
 var AI_UTM = /utm_source=(?:chatgpt\.com|chat\.openai\.com|openai|perplexity(?:\.ai)?|claude\.ai|copilot(?:\.microsoft\.com)?|gemini(?:\.google\.com)?)\b/gi;
 function residueHits(ctx) {
   const hits = phrases(RESIDUE, quoted, allText)(ctx);
@@ -2591,15 +2603,39 @@ var RESEARCH_TELLS = [
         f("content/home.md", "Prices start at \xA340 :contentReference[oaicite:2]{index=2} for a full set."),
         f("content/home.md", "Prices start at \xA340\u30104\u2020source\u3011 for a full set."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=chatgpt.com">Read the guide</a>;`),
-        f("content/home.md", "Here's a more concise version for the hero.")
+        f("content/home.md", "Here's a more concise version for the hero."),
+        // The client handover email that a clean copy-check let through, 2026-10-19.
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions.")
       ],
       pass: [
         f("content/home.md", "Certainly the busiest week of the year: book early."),
+        f("content/faq.md", "Do you work weekends? Absolutely, here are our hours."),
         f("content/home.md", "Here's the price list for 2026."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=newsletter">Read the guide</a>;`)
       ]
     }
   },
+  {
+    id: "stock-email-line",
+    name: "Stock email line",
+    generation: 1,
+    severity: "warn",
+    surface: "copy",
+    why: "'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time.",
+    fix: "Cut the opener and start with the reason for writing. Replace the closer with the next step and who to ask: 'Ring me on 07700 900123 if the date does not work.'",
+    detect: phrases(STOCK_EMAIL, quoted),
+    fixtures: {
+      flag: [
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions."),
+        f("emails/quote.md", "Hope you're having a great week. The quote is attached."),
+        f("content/contact.md", "Please don't hesitate to contact us about a rewire.")
+      ],
+      pass: [
+        f("emails/handover.md", "Hi Sam,\n\nThe handover pack is attached: certificates, the board schedule and the warranty. Ring me on 07700 900123 if anything is missing."),
+        f("content/contact.md", "If you have any questions, ring Jo on 01280 700123.")
+      ]
+    }
+  },
   {
     id: "prompt-context",
     name: "Prompt context",
@@ -5209,6 +5245,8 @@ var HOUSE = {
   // New 2026-10-14 (founder): review first, like every new tell, until estate hits are read.
   "sales-tagline": { tier: "review", label: "sales tagline, say what you will actually do" },
   "outcome-promise": { tier: "review", label: "outcome promise, promise the work, not the result" },
+  // New 2026-10-19: review first, like every new tell, until estate hits are read.
+  "stock-email-line": { tier: "review", label: "stock email line, start with the reason for writing and end with the next step" },
   "ai-vocabulary": { tier: "review", label: "AI vocabulary" },
   "stock-phrase": { tier: "review", label: "stock phrase" },
   "hollow-imperative": { tier: "review", label: "hollow imperative" },
@@ -6414,7 +6452,7 @@ var IMAGERY_TELLS = [
 ];
 
 // src/character/check.ts
-var CATALOGUE_VERSION = "2026.10.2";
+var CATALOGUE_VERSION = "2026.10.3";
 var CATALOGUE = [
   ...[...SOURCE_TELLS, ...COPY_TELLS, ...RESEARCH_TELLS, ...DENSITY_TELLS].map((t) => RENDERED_PATHS[t.id] ? { ...t, rendered: RENDERED_PATHS[t.id] } : t),
   ...SPECIFICITY_COPY_TELLS,

package/dist/index.d.cts

@@ -1252,7 +1252,7 @@ interface CheckReport {
  * Bumped whenever an entry is added, removed or its detection changes, so a
  * report can say which list it was judged against.
  */
-declare const CATALOGUE_VERSION = "2026.10.2";
+declare const CATALOGUE_VERSION = "2026.10.3";
 declare const CATALOGUE: readonly Tell[];
 declare function tellById(id: string): Tell | undefined;
 /**

package/dist/index.d.ts

@@ -1252,7 +1252,7 @@ interface CheckReport {
  * Bumped whenever an entry is added, removed or its detection changes, so a
  * report can say which list it was judged against.
  */
-declare const CATALOGUE_VERSION = "2026.10.2";
+declare const CATALOGUE_VERSION = "2026.10.3";
 declare const CATALOGUE: readonly Tell[];
 declare function tellById(id: string): Tell | undefined;
 /**

package/dist/index.js

@@ -2176,7 +2176,12 @@ var FALSE_RANGE = [
 ];
 var RESIDUE = [
   /\bas an AI(?:\s+language)?\s+(?:model|assistant)\b/i,
-  /(?:^|\n|>)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
+  // At the start of a line, or after a sentence that ends in a full stop or
+  // an exclamation mark: "I hope this email finds you well! Certainly, here
+  // is the handover request." slipped through when only a line start counted
+  // (found live, 2026-10-19). Not after a question mark: an FAQ answer may
+  // honestly open "Do you work weekends? Absolutely, here are our hours."
+  /(?<=^|[\n>]|[.!]\s+)\s*(?:Certainly|Sure|Absolutely|Of course|Great question)[!,.]\s+(?:Here(?:['’]s| is| are)|Below)\b/i,
   /\bhere(?:['’]s| is)\s+(?:a|an|the|your)\s+(?:revised|rewritten|updated|polished|refined|improved|draft|more concise)\s+(?:version|draft|copy)\b/i,
   /\blet me know if you(?:['’]d| would) like me to\b/i,
   /\b(?:my|the) (?:knowledge|training) cut-?off\b|\bas of my last (?:update|training)\b/i,
@@ -2192,6 +2197,13 @@ var RESIDUE = [
   /[\uE200-\uE2FF]*entity[\uE200-\uE2FF]*\["[a-z_]+"\s*,\s*"[^"\n]{1,80}"(?:\s*,\s*"[^"\n]{0,160}")*\][\uE200-\uE2FF]*/,
   /【\d+(?:[:†][^】]{0,40})?】/
 ];
+var STOCK_EMAIL = [
+  /\bI (?:hope|trust) (?:this|my|the) (?:e-?mail|message|note|letter) finds you(?: all)? (?:well|in good health)\b/i,
+  /\bI hope you(?:['’]re| are)(?: all)? (?:doing |keeping )?well\b/i,
+  /\b(?:I )?hope you(?:['’]re| are) having an? (?:great|good|lovely|wonderful|fantastic) (?:day|week|weekend)\b/i,
+  /\blet (?:me|us) know if you have any (?:further |other |more )?questions\b/i,
+  /\b(?:do not|don['’]t) hesitate to (?:contact|reach out|get in touch|ask|call)\b/i
+];
 var AI_UTM = /utm_source=(?:chatgpt\.com|chat\.openai\.com|openai|perplexity(?:\.ai)?|claude\.ai|copilot(?:\.microsoft\.com)?|gemini(?:\.google\.com)?)\b/gi;
 function residueHits(ctx) {
   const hits = phrases(RESIDUE, quoted, allText)(ctx);
@@ -2273,15 +2285,39 @@ var RESEARCH_TELLS = [
         f("content/home.md", "Prices start at \xA340 :contentReference[oaicite:2]{index=2} for a full set."),
         f("content/home.md", "Prices start at \xA340\u30104\u2020source\u3011 for a full set."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=chatgpt.com">Read the guide</a>;`),
-        f("content/home.md", "Here's a more concise version for the hero.")
+        f("content/home.md", "Here's a more concise version for the hero."),
+        // The client handover email that a clean copy-check let through, 2026-10-19.
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions.")
       ],
       pass: [
         f("content/home.md", "Certainly the busiest week of the year: book early."),
+        f("content/faq.md", "Do you work weekends? Absolutely, here are our hours."),
         f("content/home.md", "Here's the price list for 2026."),
         f("app/guide.tsx", `export const Guide = () => <a href="https://example.com/guide?utm_source=newsletter">Read the guide</a>;`)
       ]
     }
   },
+  {
+    id: "stock-email-line",
+    name: "Stock email line",
+    generation: 1,
+    severity: "warn",
+    surface: "copy",
+    why: "'I hope this email finds you well', 'let me know if you have any questions', 'don't hesitate to contact us': the opener and closer of a form email. A client reads past them, and a model drafting an email writes them every time.",
+    fix: "Cut the opener and start with the reason for writing. Replace the closer with the next step and who to ask: 'Ring me on 07700 900123 if the date does not work.'",
+    detect: phrases(STOCK_EMAIL, quoted),
+    fixtures: {
+      flag: [
+        f("emails/handover.md", "Hi,\n\nI hope this email finds you well! Certainly, here is the handover request. Let me know if you have any questions."),
+        f("emails/quote.md", "Hope you're having a great week. The quote is attached."),
+        f("content/contact.md", "Please don't hesitate to contact us about a rewire.")
+      ],
+      pass: [
+        f("emails/handover.md", "Hi Sam,\n\nThe handover pack is attached: certificates, the board schedule and the warranty. Ring me on 07700 900123 if anything is missing."),
+        f("content/contact.md", "If you have any questions, ring Jo on 01280 700123.")
+      ]
+    }
+  },
   {
     id: "prompt-context",
     name: "Prompt context",
@@ -4891,6 +4927,8 @@ var HOUSE = {
   // New 2026-10-14 (founder): review first, like every new tell, until estate hits are read.
   "sales-tagline": { tier: "review", label: "sales tagline, say what you will actually do" },
   "outcome-promise": { tier: "review", label: "outcome promise, promise the work, not the result" },
+  // New 2026-10-19: review first, like every new tell, until estate hits are read.
+  "stock-email-line": { tier: "review", label: "stock email line, start with the reason for writing and end with the next step" },
   "ai-vocabulary": { tier: "review", label: "AI vocabulary" },
   "stock-phrase": { tier: "review", label: "stock phrase" },
   "hollow-imperative": { tier: "review", label: "hollow imperative" },
@@ -6096,7 +6134,7 @@ var IMAGERY_TELLS = [
 ];
 
 // src/character/check.ts
-var CATALOGUE_VERSION = "2026.10.2";
+var CATALOGUE_VERSION = "2026.10.3";
 var CATALOGUE = [
   ...[...SOURCE_TELLS, ...COPY_TELLS, ...RESEARCH_TELLS, ...DENSITY_TELLS].map((t) => RENDERED_PATHS[t.id] ? { ...t, rendered: RENDERED_PATHS[t.id] } : t),
   ...SPECIFICITY_COPY_TELLS,

package/dist/{viewports-cli-WWWWEBKI.js → viewports-cli-C4DWICYI.js}

@@ -5,13 +5,13 @@ import {
 } from "./chunk-IJUZ7RV4.js";
 import {
   loadPlaywright
-} from "./chunk-YOZLPNJS.js";
+} from "./chunk-YFS32BZ2.js";
 import "./chunk-JYNXGCYZ.js";
 import {
   toJson
 } from "./chunk-QIEDBL4J.js";
-import "./chunk-JGWOA4LI.js";
-import "./chunk-7DQDF3VL.js";
+import "./chunk-PFVSKIPM.js";
+import "./chunk-FBWBDBW4.js";
 import "./chunk-QYBAVU3P.js";
 
 // src/phone/viewports-cli.ts

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@domandigital/craft",
-  "version": "0.20.3",
+  "version": "0.20.5",
   "private": false,
   "description": "The Doman Digital house craft standard as numbers: OKLCh colour ramps that snap to existing anchors, derived semantic tokens with measured WCAG and APCA contrast, one shared motion vocabulary for CSS and JS, and a base stylesheet. Zero dependencies.",
   "license": "Apache-2.0",

package/word-lists.json

@@ -1,5 +1,5 @@
 {
-  "catalogueVersion": "2026.10.2",
+  "catalogueVersion": "2026.10.3",
   "lists": {
     "aiWords": [
       "tapestry",