@djangocfg/ext-support 1.0.26 → 1.0.27

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@djangocfg/ext-support",
-  "version": "1.0.26",
+  "version": "1.0.27",
   "description": "Support ticket system extension for DjangoCFG",
   "keywords": [
     "django",
@@ -65,10 +65,10 @@
     "check": "tsc --noEmit"
   },
   "peerDependencies": {
-    "@djangocfg/api": "^2.1.142",
+    "@djangocfg/api": "^2.1.146",
     "@djangocfg/ext-base": "^1.0.19",
-    "@djangocfg/i18n": "^2.1.142",
-    "@djangocfg/ui-core": "^2.1.142",
+    "@djangocfg/i18n": "^2.1.146",
+    "@djangocfg/ui-core": "^2.1.146",
     "@hookform/resolvers": "^5.2.2",
     "consola": "^3.4.2",
     "lucide-react": "^0.545.0",
@@ -82,11 +82,11 @@
     "zod": "^4.3.4"
   },
   "devDependencies": {
-    "@djangocfg/api": "^2.1.142",
+    "@djangocfg/api": "^2.1.146",
     "@djangocfg/ext-base": "^1.0.19",
-    "@djangocfg/i18n": "^2.1.142",
-    "@djangocfg/ui-core": "^2.1.142",
-    "@djangocfg/typescript-config": "^2.1.142",
+    "@djangocfg/i18n": "^2.1.146",
+    "@djangocfg/ui-core": "^2.1.146",
+    "@djangocfg/typescript-config": "^2.1.146",
     "@types/node": "^24.7.2",
     "@types/react": "^19.0.0",
     "consola": "^3.4.2",

package/src/i18n/index.ts

@@ -24,3 +24,17 @@ export type { SupportTranslations, SupportLocalKeys } from './types';
 export { en } from './locales/en';
 export { ru } from './locales/ru';
 export { ko } from './locales/ko';
+export { ja } from './locales/ja';
+export { de } from './locales/de';
+export { fr } from './locales/fr';
+export { zh } from './locales/zh';
+export { it } from './locales/it';
+export { es } from './locales/es';
+export { nl } from './locales/nl';
+export { ar } from './locales/ar';
+export { tr } from './locales/tr';
+export { ptBR } from './locales/pt-BR';
+export { pl } from './locales/pl';
+export { sv } from './locales/sv';
+export { no } from './locales/no';
+export { da } from './locales/da';

package/src/i18n/locales/ar.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const ar: SupportTranslations = {
+  layout: {
+    title: 'مركز الدعم',
+    titleShort: 'الدعم',
+    subtitle: 'احصل على المساعدة من فريق الدعم لدينا',
+    newTicket: 'تذكرة جديدة',
+  },
+
+  hero: {
+    openTickets: 'التذاكر المفتوحة',
+    unreadMessages: 'الرسائل غير المقروءة',
+  },
+
+  status: {
+    open: 'مفتوحة',
+    waitingForUser: 'في انتظار ردك',
+    waitingForAdmin: 'في انتظار الدعم',
+    resolved: 'تم الحل',
+    closed: 'مغلقة',
+  },
+
+  ticketList: {
+    noTickets: 'لا توجد تذاكر',
+    noTicketsDescription: 'أنشئ أول تذكرة دعم للحصول على المساعدة',
+    loadingMore: 'جاري التحميل...',
+    loadMore: 'تحميل المزيد',
+    allLoaded: 'تم تحميل جميع التذاكر ({count})',
+  },
+
+  createTicket: {
+    title: 'تذكرة دعم جديدة',
+    description: 'صف مشكلتك وسنساعدك',
+    subjectLabel: 'الموضوع',
+    subjectPlaceholder: 'وصف موجز لمشكلتك',
+    messageLabel: 'الرسالة',
+    messagePlaceholder: 'صف مشكلتك بالتفصيل...',
+    cancel: 'إلغاء',
+    creating: 'جاري الإنشاء...',
+    create: 'إنشاء التذكرة',
+  },
+
+  validation: {
+    subjectRequired: 'الموضوع مطلوب',
+    subjectTooLong: 'الموضوع طويل جداً (الحد الأقصى 200 حرف)',
+    messageRequired: 'الرسالة مطلوبة',
+    messageTooLong: 'الرسالة طويلة جداً (الحد الأقصى 5000 حرف)',
+  },
+
+  messages: {
+    ticketCreated: 'تم إنشاء التذكرة بنجاح',
+    ticketCreateFailed: 'فشل في إنشاء التذكرة',
+    messageSent: 'تم إرسال الرسالة',
+    messageSendFailed: 'فشل في إرسال الرسالة',
+  },
+
+  messageInput: {
+    placeholder: 'اكتب رسالتك...',
+    ticketClosed: 'التذكرة مغلقة',
+    ticketClosedDescription: 'تم إغلاق هذه التذكرة. أنشئ تذكرة جديدة إذا كنت بحاجة إلى مزيد من المساعدة.',
+  },
+
+  messageList: {
+    noTicketSelected: 'لم يتم اختيار تذكرة',
+    noTicketSelectedDescription: 'اختر تذكرة من القائمة لعرض الرسائل',
+    noMessages: 'لا توجد رسائل',
+    noMessagesDescription: 'ابدأ المحادثة بإرسال رسالة',
+    loadingOlder: 'جاري تحميل الرسائل السابقة...',
+    loadOlder: 'تحميل الرسائل السابقة',
+    supportTeam: 'فريق الدعم',
+    staff: 'الموظف',
+  },
+
+  time: {
+    justNow: 'الآن',
+    minutesAgo: 'منذ {count} دقيقة',
+    hoursAgo: 'منذ {count} ساعة',
+    daysAgo: 'منذ {count} يوم',
+  },
+};

package/src/i18n/locales/da.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const da: SupportTranslations = {
+  layout: {
+    title: 'Supportcenter',
+    titleShort: 'Support',
+    subtitle: 'Få hjælp fra vores supportteam',
+    newTicket: 'Ny sag',
+  },
+
+  hero: {
+    openTickets: 'Åbne sager',
+    unreadMessages: 'Ulæste beskeder',
+  },
+
+  status: {
+    open: 'Åben',
+    waitingForUser: 'Afventer dit svar',
+    waitingForAdmin: 'Afventer support',
+    resolved: 'Løst',
+    closed: 'Lukket',
+  },
+
+  ticketList: {
+    noTickets: 'Ingen sager',
+    noTicketsDescription: 'Opret din første supportsag for at få hjælp',
+    loadingMore: 'Indlæser...',
+    loadMore: 'Indlæs flere',
+    allLoaded: 'Alle {count} sager indlæst',
+  },
+
+  createTicket: {
+    title: 'Ny supportsag',
+    description: 'Beskriv dit problem, så hjælper vi dig',
+    subjectLabel: 'Emne',
+    subjectPlaceholder: 'Kort beskrivelse af problemet',
+    messageLabel: 'Besked',
+    messagePlaceholder: 'Beskriv dit problem i detaljer...',
+    cancel: 'Annuller',
+    creating: 'Opretter...',
+    create: 'Opret sag',
+  },
+
+  validation: {
+    subjectRequired: 'Emne er påkrævet',
+    subjectTooLong: 'Emnet er for langt (maks 200 tegn)',
+    messageRequired: 'Besked er påkrævet',
+    messageTooLong: 'Beskeden er for lang (maks 5000 tegn)',
+  },
+
+  messages: {
+    ticketCreated: 'Sag oprettet',
+    ticketCreateFailed: 'Kunne ikke oprette sag',
+    messageSent: 'Besked sendt',
+    messageSendFailed: 'Kunne ikke sende besked',
+  },
+
+  messageInput: {
+    placeholder: 'Skriv din besked...',
+    ticketClosed: 'Sag lukket',
+    ticketClosedDescription: 'Denne sag er lukket. Opret en ny sag, hvis du har brug for yderligere hjælp.',
+  },
+
+  messageList: {
+    noTicketSelected: 'Ingen sag valgt',
+    noTicketSelectedDescription: 'Vælg en sag fra listen for at se beskeder',
+    noMessages: 'Ingen beskeder',
+    noMessagesDescription: 'Start samtalen ved at sende en besked',
+    loadingOlder: 'Indlæser ældre beskeder...',
+    loadOlder: 'Indlæs ældre beskeder',
+    supportTeam: 'Supportteam',
+    staff: 'Medarbejder',
+  },
+
+  time: {
+    justNow: 'Lige nu',
+    minutesAgo: '{count} min siden',
+    hoursAgo: '{count}t siden',
+    daysAgo: '{count}d siden',
+  },
+};

package/src/i18n/locales/de.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const de: SupportTranslations = {
+  layout: {
+    title: 'Support-Center',
+    titleShort: 'Support',
+    subtitle: 'Hilfe von unserem Support-Team erhalten',
+    newTicket: 'Neues Ticket',
+  },
+
+  hero: {
+    openTickets: 'Offene Tickets',
+    unreadMessages: 'Ungelesene Nachrichten',
+  },
+
+  status: {
+    open: 'Offen',
+    waitingForUser: 'Wartet auf Sie',
+    waitingForAdmin: 'Wartet auf Support',
+    resolved: 'Gelöst',
+    closed: 'Geschlossen',
+  },
+
+  ticketList: {
+    noTickets: 'Noch keine Tickets',
+    noTicketsDescription: 'Erstellen Sie Ihr erstes Support-Ticket, um Hilfe zu erhalten',
+    loadingMore: 'Lade mehr...',
+    loadMore: 'Mehr laden',
+    allLoaded: 'Alle {count} Tickets geladen',
+  },
+
+  createTicket: {
+    title: 'Neues Support-Ticket',
+    description: 'Beschreiben Sie Ihr Problem und wir helfen Ihnen',
+    subjectLabel: 'Betreff',
+    subjectPlaceholder: 'Kurze Beschreibung Ihres Problems',
+    messageLabel: 'Nachricht',
+    messagePlaceholder: 'Beschreiben Sie Ihr Problem im Detail...',
+    cancel: 'Abbrechen',
+    creating: 'Wird erstellt...',
+    create: 'Ticket erstellen',
+  },
+
+  validation: {
+    subjectRequired: 'Betreff ist erforderlich',
+    subjectTooLong: 'Betreff ist zu lang (max. 200 Zeichen)',
+    messageRequired: 'Nachricht ist erforderlich',
+    messageTooLong: 'Nachricht ist zu lang (max. 5000 Zeichen)',
+  },
+
+  messages: {
+    ticketCreated: 'Ticket erfolgreich erstellt',
+    ticketCreateFailed: 'Ticket konnte nicht erstellt werden',
+    messageSent: 'Nachricht gesendet',
+    messageSendFailed: 'Nachricht konnte nicht gesendet werden',
+  },
+
+  messageInput: {
+    placeholder: 'Nachricht eingeben...',
+    ticketClosed: 'Ticket geschlossen',
+    ticketClosedDescription: 'Dieses Ticket wurde geschlossen. Erstellen Sie ein neues Ticket, wenn Sie weitere Hilfe benötigen.',
+  },
+
+  messageList: {
+    noTicketSelected: 'Kein Ticket ausgewählt',
+    noTicketSelectedDescription: 'Wählen Sie ein Ticket aus der Liste, um Nachrichten anzuzeigen',
+    noMessages: 'Noch keine Nachrichten',
+    noMessagesDescription: 'Beginnen Sie das Gespräch, indem Sie eine Nachricht senden',
+    loadingOlder: 'Lade ältere Nachrichten...',
+    loadOlder: 'Ältere Nachrichten laden',
+    supportTeam: 'Support-Team',
+    staff: 'Mitarbeiter',
+  },
+
+  time: {
+    justNow: 'Gerade eben',
+    minutesAgo: 'vor {count} Min.',
+    hoursAgo: 'vor {count} Std.',
+    daysAgo: 'vor {count} T.',
+  },
+};

package/src/i18n/locales/es.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const es: SupportTranslations = {
+  layout: {
+    title: 'Centro de soporte',
+    titleShort: 'Soporte',
+    subtitle: 'Obtén ayuda de nuestro equipo de soporte',
+    newTicket: 'Nuevo ticket',
+  },
+
+  hero: {
+    openTickets: 'Tickets abiertos',
+    unreadMessages: 'Mensajes sin leer',
+  },
+
+  status: {
+    open: 'Abierto',
+    waitingForUser: 'Esperando tu respuesta',
+    waitingForAdmin: 'Esperando soporte',
+    resolved: 'Resuelto',
+    closed: 'Cerrado',
+  },
+
+  ticketList: {
+    noTickets: 'Sin tickets',
+    noTicketsDescription: 'Crea tu primer ticket de soporte para obtener ayuda',
+    loadingMore: 'Cargando más...',
+    loadMore: 'Cargar más',
+    allLoaded: 'Todos los {count} tickets cargados',
+  },
+
+  createTicket: {
+    title: 'Nuevo ticket de soporte',
+    description: 'Describe tu problema y te ayudaremos',
+    subjectLabel: 'Asunto',
+    subjectPlaceholder: 'Breve descripción de tu problema',
+    messageLabel: 'Mensaje',
+    messagePlaceholder: 'Describe tu problema en detalle...',
+    cancel: 'Cancelar',
+    creating: 'Creando...',
+    create: 'Crear ticket',
+  },
+
+  validation: {
+    subjectRequired: 'El asunto es obligatorio',
+    subjectTooLong: 'El asunto es demasiado largo (máx. 200 caracteres)',
+    messageRequired: 'El mensaje es obligatorio',
+    messageTooLong: 'El mensaje es demasiado largo (máx. 5000 caracteres)',
+  },
+
+  messages: {
+    ticketCreated: 'Ticket creado exitosamente',
+    ticketCreateFailed: 'No se pudo crear el ticket',
+    messageSent: 'Mensaje enviado',
+    messageSendFailed: 'No se pudo enviar el mensaje',
+  },
+
+  messageInput: {
+    placeholder: 'Escribe tu mensaje...',
+    ticketClosed: 'Ticket cerrado',
+    ticketClosedDescription: 'Este ticket ha sido cerrado. Crea un nuevo ticket si necesitas más ayuda.',
+  },
+
+  messageList: {
+    noTicketSelected: 'Ningún ticket seleccionado',
+    noTicketSelectedDescription: 'Selecciona un ticket de la lista para ver los mensajes',
+    noMessages: 'Sin mensajes',
+    noMessagesDescription: 'Inicia la conversación enviando un mensaje',
+    loadingOlder: 'Cargando mensajes anteriores...',
+    loadOlder: 'Cargar mensajes anteriores',
+    supportTeam: 'Equipo de soporte',
+    staff: 'Personal',
+  },
+
+  time: {
+    justNow: 'Ahora mismo',
+    minutesAgo: 'hace {count} min',
+    hoursAgo: 'hace {count}h',
+    daysAgo: 'hace {count}d',
+  },
+};

package/src/i18n/locales/fr.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const fr: SupportTranslations = {
+  layout: {
+    title: 'Centre d\'assistance',
+    titleShort: 'Assistance',
+    subtitle: 'Obtenez de l\'aide de notre équipe support',
+    newTicket: 'Nouveau ticket',
+  },
+
+  hero: {
+    openTickets: 'Tickets ouverts',
+    unreadMessages: 'Messages non lus',
+  },
+
+  status: {
+    open: 'Ouvert',
+    waitingForUser: 'En attente de votre réponse',
+    waitingForAdmin: 'En attente du support',
+    resolved: 'Résolu',
+    closed: 'Fermé',
+  },
+
+  ticketList: {
+    noTickets: 'Aucun ticket',
+    noTicketsDescription: 'Créez votre premier ticket de support pour obtenir de l\'aide',
+    loadingMore: 'Chargement...',
+    loadMore: 'Charger plus',
+    allLoaded: 'Tous les {count} tickets chargés',
+  },
+
+  createTicket: {
+    title: 'Nouveau ticket de support',
+    description: 'Décrivez votre problème et nous vous aiderons',
+    subjectLabel: 'Sujet',
+    subjectPlaceholder: 'Brève description de votre problème',
+    messageLabel: 'Message',
+    messagePlaceholder: 'Décrivez votre problème en détail...',
+    cancel: 'Annuler',
+    creating: 'Création...',
+    create: 'Créer le ticket',
+  },
+
+  validation: {
+    subjectRequired: 'Le sujet est requis',
+    subjectTooLong: 'Le sujet est trop long (max 200 caractères)',
+    messageRequired: 'Le message est requis',
+    messageTooLong: 'Le message est trop long (max 5000 caractères)',
+  },
+
+  messages: {
+    ticketCreated: 'Ticket créé avec succès',
+    ticketCreateFailed: 'Échec de la création du ticket',
+    messageSent: 'Message envoyé',
+    messageSendFailed: 'Échec de l\'envoi du message',
+  },
+
+  messageInput: {
+    placeholder: 'Tapez votre message...',
+    ticketClosed: 'Ticket fermé',
+    ticketClosedDescription: 'Ce ticket a été fermé. Créez un nouveau ticket si vous avez besoin d\'aide supplémentaire.',
+  },
+
+  messageList: {
+    noTicketSelected: 'Aucun ticket sélectionné',
+    noTicketSelectedDescription: 'Sélectionnez un ticket dans la liste pour voir les messages',
+    noMessages: 'Aucun message',
+    noMessagesDescription: 'Commencez la conversation en envoyant un message',
+    loadingOlder: 'Chargement des anciens messages...',
+    loadOlder: 'Charger les anciens messages',
+    supportTeam: 'Équipe support',
+    staff: 'Personnel',
+  },
+
+  time: {
+    justNow: 'À l\'instant',
+    minutesAgo: 'il y a {count} min',
+    hoursAgo: 'il y a {count}h',
+    daysAgo: 'il y a {count}j',
+  },
+};

package/src/i18n/locales/it.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const it: SupportTranslations = {
+  layout: {
+    title: 'Centro assistenza',
+    titleShort: 'Assistenza',
+    subtitle: 'Ottieni aiuto dal nostro team di supporto',
+    newTicket: 'Nuovo ticket',
+  },
+
+  hero: {
+    openTickets: 'Ticket aperti',
+    unreadMessages: 'Messaggi non letti',
+  },
+
+  status: {
+    open: 'Aperto',
+    waitingForUser: 'In attesa di risposta',
+    waitingForAdmin: 'In attesa del supporto',
+    resolved: 'Risolto',
+    closed: 'Chiuso',
+  },
+
+  ticketList: {
+    noTickets: 'Nessun ticket',
+    noTicketsDescription: 'Crea il tuo primo ticket di supporto per ricevere aiuto',
+    loadingMore: 'Caricamento...',
+    loadMore: 'Carica altri',
+    allLoaded: 'Tutti i {count} ticket caricati',
+  },
+
+  createTicket: {
+    title: 'Nuovo ticket di supporto',
+    description: 'Descrivi il tuo problema e ti aiuteremo',
+    subjectLabel: 'Oggetto',
+    subjectPlaceholder: 'Breve descrizione del problema',
+    messageLabel: 'Messaggio',
+    messagePlaceholder: 'Descrivi il tuo problema in dettaglio...',
+    cancel: 'Annulla',
+    creating: 'Creazione...',
+    create: 'Crea ticket',
+  },
+
+  validation: {
+    subjectRequired: 'L\'oggetto è obbligatorio',
+    subjectTooLong: 'L\'oggetto è troppo lungo (max 200 caratteri)',
+    messageRequired: 'Il messaggio è obbligatorio',
+    messageTooLong: 'Il messaggio è troppo lungo (max 5000 caratteri)',
+  },
+
+  messages: {
+    ticketCreated: 'Ticket creato con successo',
+    ticketCreateFailed: 'Impossibile creare il ticket',
+    messageSent: 'Messaggio inviato',
+    messageSendFailed: 'Impossibile inviare il messaggio',
+  },
+
+  messageInput: {
+    placeholder: 'Scrivi il tuo messaggio...',
+    ticketClosed: 'Ticket chiuso',
+    ticketClosedDescription: 'Questo ticket è stato chiuso. Crea un nuovo ticket se hai bisogno di ulteriore assistenza.',
+  },
+
+  messageList: {
+    noTicketSelected: 'Nessun ticket selezionato',
+    noTicketSelectedDescription: 'Seleziona un ticket dall\'elenco per visualizzare i messaggi',
+    noMessages: 'Nessun messaggio',
+    noMessagesDescription: 'Inizia la conversazione inviando un messaggio',
+    loadingOlder: 'Caricamento messaggi precedenti...',
+    loadOlder: 'Carica messaggi precedenti',
+    supportTeam: 'Team di supporto',
+    staff: 'Staff',
+  },
+
+  time: {
+    justNow: 'Adesso',
+    minutesAgo: '{count} min fa',
+    hoursAgo: '{count}h fa',
+    daysAgo: '{count}g fa',
+  },
+};

package/src/i18n/locales/ja.ts

@@ -0,0 +1,81 @@
+import type { SupportTranslations } from '../types';
+
+export const ja: SupportTranslations = {
+  layout: {
+    title: 'サポートセンター',
+    titleShort: 'サポート',
+    subtitle: 'サポートチームからヘルプを受ける',
+    newTicket: '新規チケット',
+  },
+
+  hero: {
+    openTickets: '未解決チケット',
+    unreadMessages: '未読メッセージ',
+  },
+
+  status: {
+    open: '未解決',
+    waitingForUser: 'お客様の返答待ち',
+    waitingForAdmin: 'サポート対応待ち',
+    resolved: '解決済み',
+    closed: 'クローズ',
+  },
+
+  ticketList: {
+    noTickets: 'チケットはありません',
+    noTicketsDescription: '最初のサポートチケットを作成してヘルプを受けましょう',
+    loadingMore: '読み込み中...',
+    loadMore: 'さらに読み込む',
+    allLoaded: '全{count}件のチケットを読み込みました',
+  },
+
+  createTicket: {
+    title: '新規サポートチケット',
+    description: '問題を説明していただければ、お手伝いします',
+    subjectLabel: '件名',
+    subjectPlaceholder: '問題の簡単な説明',
+    messageLabel: 'メッセージ',
+    messagePlaceholder: '問題の詳細を説明してください...',
+    cancel: 'キャンセル',
+    creating: '作成中...',
+    create: 'チケット作成',
+  },
+
+  validation: {
+    subjectRequired: '件名は必須です',
+    subjectTooLong: '件名が長すぎます（最大200文字）',
+    messageRequired: 'メッセージは必須です',
+    messageTooLong: 'メッセージが長すぎます（最大5000文字）',
+  },
+
+  messages: {
+    ticketCreated: 'チケットが作成されました',
+    ticketCreateFailed: 'チケットの作成に失敗しました',
+    messageSent: 'メッセージを送信しました',
+    messageSendFailed: 'メッセージの送信に失敗しました',
+  },
+
+  messageInput: {
+    placeholder: 'メッセージを入力...',
+    ticketClosed: 'チケットはクローズされています',
+    ticketClosedDescription: 'このチケットはクローズされました。さらにサポートが必要な場合は新しいチケットを作成してください。',
+  },
+
+  messageList: {
+    noTicketSelected: 'チケットが選択されていません',
+    noTicketSelectedDescription: 'メッセージを表示するにはリストからチケットを選択してください',
+    noMessages: 'メッセージはありません',
+    noMessagesDescription: 'メッセージを送信して会話を始めましょう',
+    loadingOlder: '古いメッセージを読み込み中...',
+    loadOlder: '古いメッセージを読み込む',
+    supportTeam: 'サポートチーム',
+    staff: 'スタッフ',
+  },
+
+  time: {
+    justNow: 'たった今',
+    minutesAgo: '{count}分前',
+    hoursAgo: '{count}時間前',
+    daysAgo: '{count}日前',
+  },
+};