@diegoaltoworks/talker 0.14.0 → 0.15.0

package/dist/adapters/twilio.d.ts

@@ -10,15 +10,22 @@ import type { TwilioConfig } from "../types";
  * Returns the bare phone number (e.g., "+1234567890").
  */
 export declare function stripWhatsAppPrefix(phoneNumber: string): string;
+/**
+ * Options for outbound message sending
+ */
+export interface SendMessageOptions {
+    /** Status callback URL for delivery status updates */
+    statusCallback?: string;
+}
 /**
  * Send an SMS via Twilio REST API
  */
-export declare function sendSMS(config: TwilioConfig, to: string, message: string): Promise<boolean>;
+export declare function sendSMS(config: TwilioConfig, to: string, message: string, options?: SendMessageOptions): Promise<boolean>;
 /**
  * Send a WhatsApp message via Twilio REST API.
  *
  * Twilio's WhatsApp API uses the same Messages endpoint as SMS but
  * requires `whatsapp:` prefixed From/To numbers.
  */
-export declare function sendWhatsApp(config: TwilioConfig, to: string, message: string): Promise<boolean>;
+export declare function sendWhatsApp(config: TwilioConfig, to: string, message: string, options?: SendMessageOptions): Promise<boolean>;
 //# sourceMappingURL=twilio.d.ts.map

package/dist/adapters/twilio.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"twilio.d.ts","sourceRoot":"","sources":["../../src/adapters/twilio.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAGH,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,UAAU,CAAC;AAE7C;;;GAGG;AACH,wBAAgB,mBAAmB,CAAC,WAAW,EAAE,MAAM,GAAG,MAAM,CAE/D;AAED;;GAEG;AACH,wBAAsB,OAAO,CAAC,MAAM,EAAE,YAAY,EAAE,EAAE,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,GAAG,OAAO,CAAC,OAAO,CAAC,CAyCjG;AAED;;;;;GAKG;AACH,wBAAsB,YAAY,CAChC,MAAM,EAAE,YAAY,EACpB,EAAE,EAAE,MAAM,EACV,OAAO,EAAE,MAAM,GACd,OAAO,CAAC,OAAO,CAAC,CA6ClB"}
+{"version":3,"file":"twilio.d.ts","sourceRoot":"","sources":["../../src/adapters/twilio.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAGH,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,UAAU,CAAC;AAE7C;;;GAGG;AACH,wBAAgB,mBAAmB,CAAC,WAAW,EAAE,MAAM,GAAG,MAAM,CAE/D;AAED;;GAEG;AACH,MAAM,WAAW,kBAAkB;IACjC,sDAAsD;IACtD,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB;AA+BD;;GAEG;AACH,wBAAsB,OAAO,CAC3B,MAAM,EAAE,YAAY,EACpB,EAAE,EAAE,MAAM,EACV,OAAO,EAAE,MAAM,EACf,OAAO,CAAC,EAAE,kBAAkB,GAC3B,OAAO,CAAC,OAAO,CAAC,CA0ClB;AAED;;;;;GAKG;AACH,wBAAsB,YAAY,CAChC,MAAM,EAAE,YAAY,EACpB,EAAE,EAAE,MAAM,EACV,OAAO,EAAE,MAAM,EACf,OAAO,CAAC,EAAE,kBAAkB,GAC3B,OAAO,CAAC,OAAO,CAAC,CA8DlB"}

package/dist/db/migrate.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"migrate.d.ts","sourceRoot":"","sources":["../../src/db/migrate.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAmCH,wBAAsB,aAAa,IAAI,OAAO,CAAC,IAAI,CAAC,CAsBnD"}
+{"version":3,"file":"migrate.d.ts","sourceRoot":"","sources":["../../src/db/migrate.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAgDH,wBAAsB,aAAa,IAAI,OAAO,CAAC,IAAI,CAAC,CAsBnD"}

package/dist/db/sessions.d.ts

@@ -53,5 +53,21 @@ export declare function updateSessionIncremental(phoneNumber: string, channel: C
     content: string;
     timestamp: number;
 }>, conversationId?: string): Promise<boolean>;
+/**
+ * Message delivery status record (from Twilio status callbacks)
+ */
+export interface MessageStatusRecord {
+    messageSid: string;
+    channel: "sms" | "whatsapp";
+    from: string;
+    to: string;
+    status: string;
+    errorCode?: string;
+    errorMessage?: string;
+}
+/**
+ * Upsert a message delivery status (from Twilio status callback)
+ */
+export declare function upsertMessageStatus(record: MessageStatusRecord): Promise<boolean>;
 export { generateId };
 //# sourceMappingURL=sessions.d.ts.map

package/dist/db/sessions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"sessions.d.ts","sourceRoot":"","sources":["../../src/db/sessions.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAGH,OAAO,KAAK,EAAE,OAAO,EAAE,MAAM,UAAU,CAAC;AAGxC,MAAM,WAAW,aAAa;IAC5B,EAAE,EAAE,MAAM,CAAC;IACX,WAAW,EAAE,MAAM,CAAC;IACpB,OAAO,EAAE,OAAO,CAAC;IACjB,MAAM,EAAE,OAAO,GAAG,YAAY,CAAC;IAC/B,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,OAAO,EAAE,MAAM,CAAC;IAChB,UAAU,EAAE,MAAM,CAAC;IACnB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB;AAED,MAAM,WAAW,aAAa;IAC5B,EAAE,EAAE,MAAM,CAAC;IACX,SAAS,EAAE,MAAM,CAAC;IAClB,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAC3B,OAAO,EAAE,MAAM,CAAC;IAChB,SAAS,EAAE,MAAM,CAAC;CACnB;AAED,iBAAS,UAAU,IAAI,MAAM,CAE5B;AAED,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,GAAG,MAAM,CAGhF;AAED;;GAEG;AACH,wBAAsB,aAAa,CAAC,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,OAAO,CAAC,CAiD5E;AAED;;GAEG;AACH,wBAAsB,aAAa,CAAC,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,OAAO,CAAC,CAkB5E;AAED;;GAEG;AACH,wBAAsB,uBAAuB,CAC3C,OAAO,EAAE,aAAa,EACtB,QAAQ,EAAE,KAAK,CAAC;IAAE,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAAC,OAAO,EAAE,MAAM,CAAC;IAAC,SAAS,EAAE,MAAM,CAAA;CAAE,CAAC,GAClF,OAAO,CAAC,OAAO,CAAC,CAgBlB;AAED;;;GAGG;AACH,wBAAsB,wBAAwB,CAC5C,WAAW,EAAE,MAAM,EACnB,OAAO,EAAE,OAAO,EAChB,OAAO,EAAE;IAAE,SAAS,EAAE,MAAM,CAAA;CAAE,EAC9B,QAAQ,EAAE,MAAM,EAChB,QAAQ,EAAE,KAAK,CAAC;IAAE,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAAC,OAAO,EAAE,MAAM,CAAC;IAAC,SAAS,EAAE,MAAM,CAAA;CAAE,CAAC,EACnF,cAAc,CAAC,EAAE,MAAM,GACtB,OAAO,CAAC,OAAO,CAAC,CAwClB;AAED,OAAO,EAAE,UAAU,EAAE,CAAC"}
+{"version":3,"file":"sessions.d.ts","sourceRoot":"","sources":["../../src/db/sessions.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAGH,OAAO,KAAK,EAAE,OAAO,EAAE,MAAM,UAAU,CAAC;AAGxC,MAAM,WAAW,aAAa;IAC5B,EAAE,EAAE,MAAM,CAAC;IACX,WAAW,EAAE,MAAM,CAAC;IACpB,OAAO,EAAE,OAAO,CAAC;IACjB,MAAM,EAAE,OAAO,GAAG,YAAY,CAAC;IAC/B,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,OAAO,EAAE,MAAM,CAAC;IAChB,UAAU,EAAE,MAAM,CAAC;IACnB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB;AAED,MAAM,WAAW,aAAa;IAC5B,EAAE,EAAE,MAAM,CAAC;IACX,SAAS,EAAE,MAAM,CAAC;IAClB,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAC3B,OAAO,EAAE,MAAM,CAAC;IAChB,SAAS,EAAE,MAAM,CAAC;CACnB;AAED,iBAAS,UAAU,IAAI,MAAM,CAE5B;AAED,wBAAgB,iBAAiB,CAAC,WAAW,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,GAAG,MAAM,CAGhF;AAED;;GAEG;AACH,wBAAsB,aAAa,CAAC,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,OAAO,CAAC,CAiD5E;AAED;;GAEG;AACH,wBAAsB,aAAa,CAAC,OAAO,EAAE,aAAa,GAAG,OAAO,CAAC,OAAO,CAAC,CAkB5E;AAED;;GAEG;AACH,wBAAsB,uBAAuB,CAC3C,OAAO,EAAE,aAAa,EACtB,QAAQ,EAAE,KAAK,CAAC;IAAE,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAAC,OAAO,EAAE,MAAM,CAAC;IAAC,SAAS,EAAE,MAAM,CAAA;CAAE,CAAC,GAClF,OAAO,CAAC,OAAO,CAAC,CAgBlB;AAED;;;GAGG;AACH,wBAAsB,wBAAwB,CAC5C,WAAW,EAAE,MAAM,EACnB,OAAO,EAAE,OAAO,EAChB,OAAO,EAAE;IAAE,SAAS,EAAE,MAAM,CAAA;CAAE,EAC9B,QAAQ,EAAE,MAAM,EAChB,QAAQ,EAAE,KAAK,CAAC;IAAE,IAAI,EAAE,MAAM,GAAG,WAAW,CAAC;IAAC,OAAO,EAAE,MAAM,CAAC;IAAC,SAAS,EAAE,MAAM,CAAA;CAAE,CAAC,EACnF,cAAc,CAAC,EAAE,MAAM,GACtB,OAAO,CAAC,OAAO,CAAC,CAwClB;AAED;;GAEG;AACH,MAAM,WAAW,mBAAmB;IAClC,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,GAAG,UAAU,CAAC;IAC5B,IAAI,EAAE,MAAM,CAAC;IACb,EAAE,EAAE,MAAM,CAAC;IACX,MAAM,EAAE,MAAM,CAAC;IACf,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,YAAY,CAAC,EAAE,MAAM,CAAC;CACvB;AAED;;GAEG;AACH,wBAAsB,mBAAmB,CAAC,MAAM,EAAE,mBAAmB,GAAG,OAAO,CAAC,OAAO,CAAC,CA0CvF;AAED,OAAO,EAAE,UAAU,EAAE,CAAC"}

package/dist/index.d.ts

@@ -39,7 +39,7 @@
 export { createTelephonyRoutes } from "./plugin";
 export { createStandaloneServer } from "./standalone";
 export type { StandaloneConfig } from "./standalone";
-export type { TalkerConfig, TalkerDependencies, TelephonyFeatureFlags, TwilioConfig, ChatbotConfig, ProcessingConfig, Channel, VoiceConfig, IncomingResult, TelephonyContext, Phrases, } from "./types";
+export type { TalkerConfig, TalkerDependencies, TelephonyFeatureFlags, TwilioConfig, ChatbotConfig, ProcessingConfig, Channel, VoiceConfig, IncomingResult, TelephonyContext, Phrases, MessageStatusEvent, } from "./types";
 export type { FlowDefinition, FlowSchema, FlowSchemaProperty, FlowState, FlowHandler, FlowHandlerResult, FlowHandlerContext, FlowPrefill, FlowExtractionResult, FlowResult, IntentDetection, LoadedFlow, } from "./types";
 export { processIncoming, processOutgoing } from "./core/processing";
 export { getVoiceConfig, getDefaultVoices } from "./core/voice";
@@ -52,14 +52,18 @@ export { processFlow, shouldExitFlow } from "./flows/manager";
 export { loadFlowsFromDirectory } from "./flows/loader";
 export { getExitMessage } from "./flows/utils";
 export { sendSMS, sendWhatsApp, stripWhatsAppPrefix } from "./adapters/twilio";
+export type { SendMessageOptions } from "./adapters/twilio";
 export { initDbClient, getDbClient, closeDbClient } from "./db/client";
 export { runMigrations } from "./db/migrate";
 export { persistFinalSession, persistSession } from "./db/persist";
-export type { SessionRecord, MessageRecord } from "./db/sessions";
+export type { SessionRecord, MessageRecord, MessageStatusRecord } from "./db/sessions";
+export { upsertMessageStatus } from "./db/sessions";
 export { callRoutes } from "./routes/call";
 export { smsRoutes } from "./routes/sms";
 export { whatsappRoutes } from "./routes/whatsapp";
 export { logger, redactPhone } from "./core/logger";
+export { handleStatusCallback } from "./routes/shared/handle-status-callback";
+export { handleFallback } from "./routes/shared/handle-fallback";
 export { twilioSignatureMiddleware, validateTwilioSignature } from "./middleware/twilio-signature";
 export { rateLimitMiddleware } from "./middleware/rate-limit";
 export { inputSanitizeMiddleware } from "./middleware/input-sanitize";

package/dist/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;GAqCG;AAGH,OAAO,EAAE,qBAAqB,EAAE,MAAM,UAAU,CAAC;AAGjD,OAAO,EAAE,sBAAsB,EAAE,MAAM,cAAc,CAAC;AACtD,YAAY,EAAE,gBAAgB,EAAE,MAAM,cAAc,CAAC;AAGrD,YAAY,EACV,YAAY,EACZ,kBAAkB,EAClB,qBAAqB,EACrB,YAAY,EACZ,aAAa,EACb,gBAAgB,EAChB,OAAO,EACP,WAAW,EACX,cAAc,EACd,gBAAgB,EAChB,OAAO,GACR,MAAM,SAAS,CAAC;AAGjB,YAAY,EACV,cAAc,EACd,UAAU,EACV,kBAAkB,EAClB,SAAS,EACT,WAAW,EACX,iBAAiB,EACjB,kBAAkB,EAClB,WAAW,EACX,oBAAoB,EACpB,UAAU,EACV,eAAe,EACf,UAAU,GACX,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,eAAe,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACrE,OAAO,EAAE,cAAc,EAAE,gBAAgB,EAAE,MAAM,cAAc,CAAC;AAChE,OAAO,EAAE,SAAS,EAAE,MAAM,YAAY,CAAC;AACvC,OAAO,EACL,SAAS,EACT,iBAAiB,EACjB,aAAa,EACb,YAAY,EACZ,iBAAiB,EACjB,WAAW,GACZ,MAAM,gBAAgB,CAAC;AACxB,OAAO,EACL,kBAAkB,EAClB,UAAU,EACV,YAAY,EACZ,gBAAgB,EAChB,mBAAmB,EACnB,mBAAmB,EACnB,UAAU,EACV,iBAAiB,EACjB,aAAa,EACb,aAAa,EACb,gBAAgB,EAChB,eAAe,EACf,wBAAwB,EACxB,oBAAoB,EACpB,aAAa,EACb,aAAa,EACb,YAAY,EACZ,WAAW,GACZ,MAAM,gBAAgB,CAAC;AAGxB,OAAO,EACL,WAAW,EACX,QAAQ,EACR,aAAa,EACb,mBAAmB,EACnB,aAAa,EACb,YAAY,GACb,MAAM,cAAc,CAAC;AAGtB,OAAO,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAChD,OAAO,EAAE,WAAW,EAAE,cAAc,EAAE,MAAM,iBAAiB,CAAC;AAC9D,OAAO,EAAE,sBAAsB,EAAE,MAAM,gBAAgB,CAAC;AACxD,OAAO,EAAE,cAAc,EAAE,MAAM,eAAe,CAAC;AAG/C,OAAO,EAAE,OAAO,EAAE,YAAY,EAAE,mBAAmB,EAAE,MAAM,mBAAmB,CAAC;AAG/E,OAAO,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,aAAa,CAAC;AACvE,OAAO,EAAE,aAAa,EAAE,MAAM,cAAc,CAAC;AAC7C,OAAO,EAAE,mBAAmB,EAAE,cAAc,EAAE,MAAM,cAAc,CAAC;AACnE,YAAY,EAAE,aAAa,EAAE,aAAa,EAAE,MAAM,eAAe,CAAC;AAGlE,OAAO,EAAE,UAAU,EAAE,MAAM,eAAe,CAAC;AAC3C,OAAO,EAAE,SAAS,EAAE,MAAM,cAAc,CAAC;AACzC,OAAO,EAAE,cAAc,EAAE,MAAM,mBAAmB,CAAC;AAGnD,OAAO,EAAE,MAAM,EAAE,WAAW,EAAE,MAAM,eAAe,CAAC;AAGpD,OAAO,EAAE,yBAAyB,EAAE,uBAAuB,EAAE,MAAM,+BAA+B,CAAC;AACnG,OAAO,EAAE,mBAAmB,EAAE,MAAM,yBAAyB,CAAC;AAC9D,OAAO,EAAE,uBAAuB,EAAE,MAAM,6BAA6B,CAAC"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../src/index.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;GAqCG;AAGH,OAAO,EAAE,qBAAqB,EAAE,MAAM,UAAU,CAAC;AAGjD,OAAO,EAAE,sBAAsB,EAAE,MAAM,cAAc,CAAC;AACtD,YAAY,EAAE,gBAAgB,EAAE,MAAM,cAAc,CAAC;AAGrD,YAAY,EACV,YAAY,EACZ,kBAAkB,EAClB,qBAAqB,EACrB,YAAY,EACZ,aAAa,EACb,gBAAgB,EAChB,OAAO,EACP,WAAW,EACX,cAAc,EACd,gBAAgB,EAChB,OAAO,EACP,kBAAkB,GACnB,MAAM,SAAS,CAAC;AAGjB,YAAY,EACV,cAAc,EACd,UAAU,EACV,kBAAkB,EAClB,SAAS,EACT,WAAW,EACX,iBAAiB,EACjB,kBAAkB,EAClB,WAAW,EACX,oBAAoB,EACpB,UAAU,EACV,eAAe,EACf,UAAU,GACX,MAAM,SAAS,CAAC;AAGjB,OAAO,EAAE,eAAe,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AACrE,OAAO,EAAE,cAAc,EAAE,gBAAgB,EAAE,MAAM,cAAc,CAAC;AAChE,OAAO,EAAE,SAAS,EAAE,MAAM,YAAY,CAAC;AACvC,OAAO,EACL,SAAS,EACT,iBAAiB,EACjB,aAAa,EACb,YAAY,EACZ,iBAAiB,EACjB,WAAW,GACZ,MAAM,gBAAgB,CAAC;AACxB,OAAO,EACL,kBAAkB,EAClB,UAAU,EACV,YAAY,EACZ,gBAAgB,EAChB,mBAAmB,EACnB,mBAAmB,EACnB,UAAU,EACV,iBAAiB,EACjB,aAAa,EACb,aAAa,EACb,gBAAgB,EAChB,eAAe,EACf,wBAAwB,EACxB,oBAAoB,EACpB,aAAa,EACb,aAAa,EACb,YAAY,EACZ,WAAW,GACZ,MAAM,gBAAgB,CAAC;AAGxB,OAAO,EACL,WAAW,EACX,QAAQ,EACR,aAAa,EACb,mBAAmB,EACnB,aAAa,EACb,YAAY,GACb,MAAM,cAAc,CAAC;AAGtB,OAAO,EAAE,YAAY,EAAE,MAAM,kBAAkB,CAAC;AAChD,OAAO,EAAE,WAAW,EAAE,cAAc,EAAE,MAAM,iBAAiB,CAAC;AAC9D,OAAO,EAAE,sBAAsB,EAAE,MAAM,gBAAgB,CAAC;AACxD,OAAO,EAAE,cAAc,EAAE,MAAM,eAAe,CAAC;AAG/C,OAAO,EAAE,OAAO,EAAE,YAAY,EAAE,mBAAmB,EAAE,MAAM,mBAAmB,CAAC;AAC/E,YAAY,EAAE,kBAAkB,EAAE,MAAM,mBAAmB,CAAC;AAG5D,OAAO,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,aAAa,CAAC;AACvE,OAAO,EAAE,aAAa,EAAE,MAAM,cAAc,CAAC;AAC7C,OAAO,EAAE,mBAAmB,EAAE,cAAc,EAAE,MAAM,cAAc,CAAC;AACnE,YAAY,EAAE,aAAa,EAAE,aAAa,EAAE,mBAAmB,EAAE,MAAM,eAAe,CAAC;AACvF,OAAO,EAAE,mBAAmB,EAAE,MAAM,eAAe,CAAC;AAGpD,OAAO,EAAE,UAAU,EAAE,MAAM,eAAe,CAAC;AAC3C,OAAO,EAAE,SAAS,EAAE,MAAM,cAAc,CAAC;AACzC,OAAO,EAAE,cAAc,EAAE,MAAM,mBAAmB,CAAC;AAGnD,OAAO,EAAE,MAAM,EAAE,WAAW,EAAE,MAAM,eAAe,CAAC;AAGpD,OAAO,EAAE,oBAAoB,EAAE,MAAM,wCAAwC,CAAC;AAC9E,OAAO,EAAE,cAAc,EAAE,MAAM,iCAAiC,CAAC;AAGjE,OAAO,EAAE,yBAAyB,EAAE,uBAAuB,EAAE,MAAM,+BAA+B,CAAC;AACnG,OAAO,EAAE,mBAAmB,EAAE,MAAM,yBAAyB,CAAC;AAC9D,OAAO,EAAE,uBAAuB,EAAE,MAAM,6BAA6B,CAAC"}

package/dist/index.js

@@ -85,6 +85,8 @@ __export(index_exports, {
   getSmsPhrase: () => getSmsPhrase,
   getVoiceConfig: () => getVoiceConfig,
   getWhatsAppPhrase: () => getWhatsAppPhrase,
+  handleFallback: () => handleFallback,
+  handleStatusCallback: () => handleStatusCallback,
   incrementNoSpeechRetries: () => incrementNoSpeechRetries,
   initDbClient: () => initDbClient,
   inputSanitizeMiddleware: () => inputSanitizeMiddleware,
@@ -115,6 +117,7 @@ __export(index_exports, {
   transferTwiml: () => transferTwiml,
   twilioSignatureMiddleware: () => twilioSignatureMiddleware,
   updateFlowParams: () => updateFlowParams,
+  upsertMessageStatus: () => upsertMessageStatus,
   validateTwilioSignature: () => validateTwilioSignature,
   whatsappRoutes: () => whatsappRoutes
 });
@@ -314,7 +317,7 @@ var SCHEMA_STATEMENTS = [
   `CREATE TABLE IF NOT EXISTS talker_sessions (
     id TEXT PRIMARY KEY,
     phone_number TEXT NOT NULL,
-    channel TEXT NOT NULL CHECK(channel IN ('call', 'sms')),
+    channel TEXT NOT NULL CHECK(channel IN ('call', 'sms', 'whatsapp')),
     reason TEXT NOT NULL CHECK(reason IN ('ended', 'redirected')),
     language TEXT NOT NULL,
     started_at INTEGER NOT NULL,
@@ -334,10 +337,23 @@ var SCHEMA_STATEMENTS = [
     created_at INTEGER NOT NULL DEFAULT (unixepoch()),
     FOREIGN KEY (session_id) REFERENCES talker_sessions(id) ON DELETE CASCADE
   )`,
+  `CREATE TABLE IF NOT EXISTS talker_message_status (
+    message_sid TEXT PRIMARY KEY,
+    channel TEXT NOT NULL CHECK(channel IN ('sms', 'whatsapp')),
+    phone_from TEXT NOT NULL,
+    phone_to TEXT NOT NULL,
+    status TEXT NOT NULL,
+    error_code TEXT,
+    error_message TEXT,
+    created_at INTEGER NOT NULL DEFAULT (unixepoch()),
+    updated_at INTEGER NOT NULL DEFAULT (unixepoch())
+  )`,
   "CREATE INDEX IF NOT EXISTS idx_talker_sessions_phone ON talker_sessions(phone_number)",
   "CREATE INDEX IF NOT EXISTS idx_talker_sessions_created ON talker_sessions(created_at DESC)",
   "CREATE INDEX IF NOT EXISTS idx_talker_messages_session ON talker_messages(session_id)",
-  "CREATE INDEX IF NOT EXISTS idx_talker_messages_ts ON talker_messages(timestamp)"
+  "CREATE INDEX IF NOT EXISTS idx_talker_messages_ts ON talker_messages(timestamp)",
+  "CREATE INDEX IF NOT EXISTS idx_talker_message_status_phone ON talker_message_status(phone_to)",
+  "CREATE INDEX IF NOT EXISTS idx_talker_message_status_created ON talker_message_status(created_at DESC)"
 ];
 async function runMigrations() {
   const client2 = getDbClient();
@@ -1088,6 +1104,47 @@ async function insertMessage(message) {
     return false;
   }
 }
+async function upsertMessageStatus(record) {
+  const client2 = getDbClient();
+  if (!client2) return false;
+  try {
+    await client2.execute({
+      sql: `
+        INSERT INTO talker_message_status (
+          message_sid, channel, phone_from, phone_to, status,
+          error_code, error_message, updated_at
+        ) VALUES (?, ?, ?, ?, ?, ?, ?, ?)
+        ON CONFLICT(message_sid) DO UPDATE SET
+          status = excluded.status,
+          error_code = excluded.error_code,
+          error_message = excluded.error_message,
+          updated_at = excluded.updated_at
+      `,
+      args: [
+        record.messageSid,
+        record.channel,
+        record.from,
+        record.to,
+        record.status,
+        record.errorCode || null,
+        record.errorMessage || null,
+        Date.now()
+      ]
+    });
+    logger.info("message status upserted", {
+      messageSid: record.messageSid,
+      channel: record.channel,
+      status: record.status
+    });
+    return true;
+  } catch (error) {
+    logger.error("failed to upsert message status", {
+      messageSid: record.messageSid,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
 
 // src/db/persist.ts
 function persistSession(phoneNumber, channel, conversationId) {
@@ -1921,6 +1978,194 @@ function callRoutes(deps, registry) {
 // src/routes/sms/index.ts
 var import_hono2 = require("hono");
 
+// src/adapters/twilio.ts
+function stripWhatsAppPrefix(phoneNumber) {
+  return phoneNumber.replace(/^whatsapp:/, "");
+}
+function buildMessageParams(config, to, message, options) {
+  const params = {
+    To: to,
+    Body: message
+  };
+  if (config.messagingServiceSid) {
+    params.MessagingServiceSid = config.messagingServiceSid;
+  } else if (config.phoneNumber) {
+    params.From = config.phoneNumber;
+  }
+  if (options?.statusCallback) {
+    params.StatusCallback = options.statusCallback;
+  }
+  return new URLSearchParams(params);
+}
+async function sendSMS(config, to, message, options) {
+  if (!config.accountSid || !config.authToken) {
+    logger.warn("Twilio credentials not configured, skipping SMS send", { to });
+    return false;
+  }
+  if (!config.phoneNumber && !config.messagingServiceSid) {
+    logger.warn("No phone number or messaging service configured, skipping SMS send", { to });
+    return false;
+  }
+  try {
+    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
+    const response = await fetch(
+      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
+      {
+        method: "POST",
+        headers: {
+          Authorization: `Basic ${auth}`,
+          "Content-Type": "application/x-www-form-urlencoded"
+        },
+        body: buildMessageParams(config, to, message, options)
+      }
+    );
+    if (!response.ok) {
+      const error = await response.text();
+      logger.error("SMS send failed", { to, status: response.status, error });
+      return false;
+    }
+    const data = await response.json();
+    logger.info("SMS sent successfully", { to, messageSid: data.sid });
+    return true;
+  } catch (error) {
+    logger.error("SMS send error", {
+      to,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
+async function sendWhatsApp(config, to, message, options) {
+  if (!config.accountSid || !config.authToken) {
+    logger.warn("Twilio credentials not configured, skipping WhatsApp send", { to });
+    return false;
+  }
+  if (!config.phoneNumber && !config.messagingServiceSid) {
+    logger.warn("No phone number or messaging service configured, skipping WhatsApp send", { to });
+    return false;
+  }
+  try {
+    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
+    const whatsappTo = to.startsWith("whatsapp:") ? to : `whatsapp:${to}`;
+    const params = {
+      To: whatsappTo,
+      Body: message
+    };
+    if (config.messagingServiceSid) {
+      params.MessagingServiceSid = config.messagingServiceSid;
+    } else if (config.phoneNumber) {
+      const whatsappFrom = config.phoneNumber.startsWith("whatsapp:") ? config.phoneNumber : `whatsapp:${config.phoneNumber}`;
+      params.From = whatsappFrom;
+    }
+    if (options?.statusCallback) {
+      params.StatusCallback = options.statusCallback;
+    }
+    const response = await fetch(
+      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
+      {
+        method: "POST",
+        headers: {
+          Authorization: `Basic ${auth}`,
+          "Content-Type": "application/x-www-form-urlencoded"
+        },
+        body: new URLSearchParams(params)
+      }
+    );
+    if (!response.ok) {
+      const error = await response.text();
+      logger.error("WhatsApp send failed", { to, status: response.status, error });
+      return false;
+    }
+    const data = await response.json();
+    logger.info("WhatsApp message sent successfully", { to, messageSid: data.sid });
+    return true;
+  } catch (error) {
+    logger.error("WhatsApp send error", {
+      to,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
+
+// src/routes/shared/handle-fallback.ts
+async function handleFallback(c, deps, channel) {
+  const body = await c.req.parseBody();
+  const rawFrom = body.From || "unknown";
+  const phoneNumber = channel === "whatsapp" ? stripWhatsAppPrefix(rawFrom) : rawFrom.trim();
+  const messageBody = body.Body || "";
+  const errorCode = body.ErrorCode;
+  const errorUrl = body.ErrorUrl;
+  logger.error("fallback webhook triggered", {
+    channel,
+    phoneNumber,
+    messageBody: messageBody.substring(0, 100),
+    errorCode,
+    errorUrl
+  });
+  const errorMessage = channel === "whatsapp" ? getWhatsAppPhrase("en", "genericError", deps.config.languageDir) : getSmsPhrase("en", "genericError", deps.config.languageDir);
+  return c.text(messageTwiml(errorMessage), 200, { "Content-Type": "text/xml" });
+}
+
+// src/routes/shared/handle-status-callback.ts
+async function handleStatusCallback(c, deps, channel) {
+  const body = await c.req.parseBody();
+  const messageSid = body.MessageSid || "";
+  const messageStatus = body.MessageStatus || "";
+  const rawFrom = body.From || "";
+  const rawTo = body.To || "";
+  const errorCode = body.ErrorCode;
+  const errorMessage = body.ErrorMessage;
+  const from = channel === "whatsapp" ? stripWhatsAppPrefix(rawFrom) : rawFrom;
+  const to = channel === "whatsapp" ? stripWhatsAppPrefix(rawTo) : rawTo;
+  logger.info("message status callback", {
+    channel,
+    messageSid,
+    messageStatus,
+    from,
+    to,
+    errorCode
+  });
+  if (!messageSid || !messageStatus) {
+    logger.warn("status callback missing required fields", { channel, messageSid, messageStatus });
+    return c.text("", 200);
+  }
+  upsertMessageStatus({
+    messageSid,
+    channel,
+    from,
+    to,
+    status: messageStatus,
+    errorCode,
+    errorMessage
+  }).catch((err) => {
+    logger.error("failed to persist message status", {
+      messageSid,
+      error: getErrorMessage(err)
+    });
+  });
+  if (deps.config.onMessageStatus) {
+    const event = {
+      messageSid,
+      messageStatus,
+      channel,
+      from,
+      to,
+      errorCode,
+      errorMessage
+    };
+    try {
+      await Promise.resolve(deps.config.onMessageStatus(event));
+    } catch (err) {
+      logger.error("onMessageStatus callback error", {
+        messageSid,
+        error: getErrorMessage(err)
+      });
+    }
+  }
+  return c.text("", 200);
+}
+
 // src/routes/sms/processor.ts
 async function processSms(deps, registry, phoneNumber, messageBody) {
   const incoming = await processIncoming(deps, phoneNumber, messageBody, "sms");
@@ -1985,7 +2230,13 @@ function smsRoutes(deps, registry) {
   app.post("/sms", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/sms", rateLimitMiddleware(deps.config.rateLimit));
   app.post("/sms", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/sms/fallback", twilioSignatureMiddleware(authToken, baseUrl));
+  app.post("/sms/fallback", rateLimitMiddleware(deps.config.rateLimit));
+  app.post("/sms/fallback", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/sms/status", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/sms", (c) => handleIncomingSMS(c, deps, registry));
+  app.post("/sms/fallback", (c) => handleFallback(c, deps, "sms"));
+  app.post("/sms/status", (c) => handleStatusCallback(c, deps, "sms"));
   app.get("/sms", (c) => c.text("SMS endpoint active"));
   return app;
 }
@@ -1993,89 +2244,6 @@ function smsRoutes(deps, registry) {
 // src/routes/whatsapp/index.ts
 var import_hono3 = require("hono");
 
-// src/adapters/twilio.ts
-function stripWhatsAppPrefix(phoneNumber) {
-  return phoneNumber.replace(/^whatsapp:/, "");
-}
-async function sendSMS(config, to, message) {
-  if (!config.accountSid || !config.authToken || !config.phoneNumber) {
-    logger.warn("Twilio credentials not configured, skipping SMS send", { to });
-    return false;
-  }
-  try {
-    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
-    const response = await fetch(
-      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
-      {
-        method: "POST",
-        headers: {
-          Authorization: `Basic ${auth}`,
-          "Content-Type": "application/x-www-form-urlencoded"
-        },
-        body: new URLSearchParams({
-          From: config.phoneNumber,
-          To: to,
-          Body: message
-        })
-      }
-    );
-    if (!response.ok) {
-      const error = await response.text();
-      logger.error("SMS send failed", { to, status: response.status, error });
-      return false;
-    }
-    const data = await response.json();
-    logger.info("SMS sent successfully", { to, messageSid: data.sid });
-    return true;
-  } catch (error) {
-    logger.error("SMS send error", {
-      to,
-      error: error instanceof Error ? error.message : "Unknown"
-    });
-    return false;
-  }
-}
-async function sendWhatsApp(config, to, message) {
-  if (!config.accountSid || !config.authToken || !config.phoneNumber) {
-    logger.warn("Twilio credentials not configured, skipping WhatsApp send", { to });
-    return false;
-  }
-  try {
-    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
-    const whatsappTo = to.startsWith("whatsapp:") ? to : `whatsapp:${to}`;
-    const whatsappFrom = config.phoneNumber.startsWith("whatsapp:") ? config.phoneNumber : `whatsapp:${config.phoneNumber}`;
-    const response = await fetch(
-      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
-      {
-        method: "POST",
-        headers: {
-          Authorization: `Basic ${auth}`,
-          "Content-Type": "application/x-www-form-urlencoded"
-        },
-        body: new URLSearchParams({
-          From: whatsappFrom,
-          To: whatsappTo,
-          Body: message
-        })
-      }
-    );
-    if (!response.ok) {
-      const error = await response.text();
-      logger.error("WhatsApp send failed", { to, status: response.status, error });
-      return false;
-    }
-    const data = await response.json();
-    logger.info("WhatsApp message sent successfully", { to, messageSid: data.sid });
-    return true;
-  } catch (error) {
-    logger.error("WhatsApp send error", {
-      to,
-      error: error instanceof Error ? error.message : "Unknown"
-    });
-    return false;
-  }
-}
-
 // src/routes/whatsapp/processor.ts
 async function processWhatsApp(deps, registry, phoneNumber, messageBody) {
   const incoming = await processIncoming(deps, phoneNumber, messageBody, "whatsapp");
@@ -2147,7 +2315,13 @@ function whatsappRoutes(deps, registry) {
   app.post("/whatsapp", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/whatsapp", rateLimitMiddleware(deps.config.rateLimit));
   app.post("/whatsapp", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/whatsapp/fallback", twilioSignatureMiddleware(authToken, baseUrl));
+  app.post("/whatsapp/fallback", rateLimitMiddleware(deps.config.rateLimit));
+  app.post("/whatsapp/fallback", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/whatsapp/status", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/whatsapp", (c) => handleIncomingWhatsApp(c, deps, registry));
+  app.post("/whatsapp/fallback", (c) => handleFallback(c, deps, "whatsapp"));
+  app.post("/whatsapp/status", (c) => handleStatusCallback(c, deps, "whatsapp"));
   app.get("/whatsapp", (c) => c.text("WhatsApp endpoint active"));
   return app;
 }
@@ -2274,6 +2448,8 @@ async function createStandaloneServer(config) {
   getSmsPhrase,
   getVoiceConfig,
   getWhatsAppPhrase,
+  handleFallback,
+  handleStatusCallback,
   incrementNoSpeechRetries,
   initDbClient,
   inputSanitizeMiddleware,
@@ -2304,6 +2480,7 @@ async function createStandaloneServer(config) {
   transferTwiml,
   twilioSignatureMiddleware,
   updateFlowParams,
+  upsertMessageStatus,
   validateTwilioSignature,
   whatsappRoutes
 });

package/dist/index.mjs

@@ -237,7 +237,7 @@ var SCHEMA_STATEMENTS = [
   `CREATE TABLE IF NOT EXISTS talker_sessions (
     id TEXT PRIMARY KEY,
     phone_number TEXT NOT NULL,
-    channel TEXT NOT NULL CHECK(channel IN ('call', 'sms')),
+    channel TEXT NOT NULL CHECK(channel IN ('call', 'sms', 'whatsapp')),
     reason TEXT NOT NULL CHECK(reason IN ('ended', 'redirected')),
     language TEXT NOT NULL,
     started_at INTEGER NOT NULL,
@@ -257,10 +257,23 @@ var SCHEMA_STATEMENTS = [
     created_at INTEGER NOT NULL DEFAULT (unixepoch()),
     FOREIGN KEY (session_id) REFERENCES talker_sessions(id) ON DELETE CASCADE
   )`,
+  `CREATE TABLE IF NOT EXISTS talker_message_status (
+    message_sid TEXT PRIMARY KEY,
+    channel TEXT NOT NULL CHECK(channel IN ('sms', 'whatsapp')),
+    phone_from TEXT NOT NULL,
+    phone_to TEXT NOT NULL,
+    status TEXT NOT NULL,
+    error_code TEXT,
+    error_message TEXT,
+    created_at INTEGER NOT NULL DEFAULT (unixepoch()),
+    updated_at INTEGER NOT NULL DEFAULT (unixepoch())
+  )`,
   "CREATE INDEX IF NOT EXISTS idx_talker_sessions_phone ON talker_sessions(phone_number)",
   "CREATE INDEX IF NOT EXISTS idx_talker_sessions_created ON talker_sessions(created_at DESC)",
   "CREATE INDEX IF NOT EXISTS idx_talker_messages_session ON talker_messages(session_id)",
-  "CREATE INDEX IF NOT EXISTS idx_talker_messages_ts ON talker_messages(timestamp)"
+  "CREATE INDEX IF NOT EXISTS idx_talker_messages_ts ON talker_messages(timestamp)",
+  "CREATE INDEX IF NOT EXISTS idx_talker_message_status_phone ON talker_message_status(phone_to)",
+  "CREATE INDEX IF NOT EXISTS idx_talker_message_status_created ON talker_message_status(created_at DESC)"
 ];
 async function runMigrations() {
   const client2 = getDbClient();
@@ -1011,6 +1024,47 @@ async function insertMessage(message) {
     return false;
   }
 }
+async function upsertMessageStatus(record) {
+  const client2 = getDbClient();
+  if (!client2) return false;
+  try {
+    await client2.execute({
+      sql: `
+        INSERT INTO talker_message_status (
+          message_sid, channel, phone_from, phone_to, status,
+          error_code, error_message, updated_at
+        ) VALUES (?, ?, ?, ?, ?, ?, ?, ?)
+        ON CONFLICT(message_sid) DO UPDATE SET
+          status = excluded.status,
+          error_code = excluded.error_code,
+          error_message = excluded.error_message,
+          updated_at = excluded.updated_at
+      `,
+      args: [
+        record.messageSid,
+        record.channel,
+        record.from,
+        record.to,
+        record.status,
+        record.errorCode || null,
+        record.errorMessage || null,
+        Date.now()
+      ]
+    });
+    logger.info("message status upserted", {
+      messageSid: record.messageSid,
+      channel: record.channel,
+      status: record.status
+    });
+    return true;
+  } catch (error) {
+    logger.error("failed to upsert message status", {
+      messageSid: record.messageSid,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
 
 // src/db/persist.ts
 function persistSession(phoneNumber, channel, conversationId) {
@@ -1844,6 +1898,194 @@ function callRoutes(deps, registry) {
 // src/routes/sms/index.ts
 import { Hono as Hono2 } from "hono";
 
+// src/adapters/twilio.ts
+function stripWhatsAppPrefix(phoneNumber) {
+  return phoneNumber.replace(/^whatsapp:/, "");
+}
+function buildMessageParams(config, to, message, options) {
+  const params = {
+    To: to,
+    Body: message
+  };
+  if (config.messagingServiceSid) {
+    params.MessagingServiceSid = config.messagingServiceSid;
+  } else if (config.phoneNumber) {
+    params.From = config.phoneNumber;
+  }
+  if (options?.statusCallback) {
+    params.StatusCallback = options.statusCallback;
+  }
+  return new URLSearchParams(params);
+}
+async function sendSMS(config, to, message, options) {
+  if (!config.accountSid || !config.authToken) {
+    logger.warn("Twilio credentials not configured, skipping SMS send", { to });
+    return false;
+  }
+  if (!config.phoneNumber && !config.messagingServiceSid) {
+    logger.warn("No phone number or messaging service configured, skipping SMS send", { to });
+    return false;
+  }
+  try {
+    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
+    const response = await fetch(
+      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
+      {
+        method: "POST",
+        headers: {
+          Authorization: `Basic ${auth}`,
+          "Content-Type": "application/x-www-form-urlencoded"
+        },
+        body: buildMessageParams(config, to, message, options)
+      }
+    );
+    if (!response.ok) {
+      const error = await response.text();
+      logger.error("SMS send failed", { to, status: response.status, error });
+      return false;
+    }
+    const data = await response.json();
+    logger.info("SMS sent successfully", { to, messageSid: data.sid });
+    return true;
+  } catch (error) {
+    logger.error("SMS send error", {
+      to,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
+async function sendWhatsApp(config, to, message, options) {
+  if (!config.accountSid || !config.authToken) {
+    logger.warn("Twilio credentials not configured, skipping WhatsApp send", { to });
+    return false;
+  }
+  if (!config.phoneNumber && !config.messagingServiceSid) {
+    logger.warn("No phone number or messaging service configured, skipping WhatsApp send", { to });
+    return false;
+  }
+  try {
+    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
+    const whatsappTo = to.startsWith("whatsapp:") ? to : `whatsapp:${to}`;
+    const params = {
+      To: whatsappTo,
+      Body: message
+    };
+    if (config.messagingServiceSid) {
+      params.MessagingServiceSid = config.messagingServiceSid;
+    } else if (config.phoneNumber) {
+      const whatsappFrom = config.phoneNumber.startsWith("whatsapp:") ? config.phoneNumber : `whatsapp:${config.phoneNumber}`;
+      params.From = whatsappFrom;
+    }
+    if (options?.statusCallback) {
+      params.StatusCallback = options.statusCallback;
+    }
+    const response = await fetch(
+      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
+      {
+        method: "POST",
+        headers: {
+          Authorization: `Basic ${auth}`,
+          "Content-Type": "application/x-www-form-urlencoded"
+        },
+        body: new URLSearchParams(params)
+      }
+    );
+    if (!response.ok) {
+      const error = await response.text();
+      logger.error("WhatsApp send failed", { to, status: response.status, error });
+      return false;
+    }
+    const data = await response.json();
+    logger.info("WhatsApp message sent successfully", { to, messageSid: data.sid });
+    return true;
+  } catch (error) {
+    logger.error("WhatsApp send error", {
+      to,
+      error: error instanceof Error ? error.message : "Unknown"
+    });
+    return false;
+  }
+}
+
+// src/routes/shared/handle-fallback.ts
+async function handleFallback(c, deps, channel) {
+  const body = await c.req.parseBody();
+  const rawFrom = body.From || "unknown";
+  const phoneNumber = channel === "whatsapp" ? stripWhatsAppPrefix(rawFrom) : rawFrom.trim();
+  const messageBody = body.Body || "";
+  const errorCode = body.ErrorCode;
+  const errorUrl = body.ErrorUrl;
+  logger.error("fallback webhook triggered", {
+    channel,
+    phoneNumber,
+    messageBody: messageBody.substring(0, 100),
+    errorCode,
+    errorUrl
+  });
+  const errorMessage = channel === "whatsapp" ? getWhatsAppPhrase("en", "genericError", deps.config.languageDir) : getSmsPhrase("en", "genericError", deps.config.languageDir);
+  return c.text(messageTwiml(errorMessage), 200, { "Content-Type": "text/xml" });
+}
+
+// src/routes/shared/handle-status-callback.ts
+async function handleStatusCallback(c, deps, channel) {
+  const body = await c.req.parseBody();
+  const messageSid = body.MessageSid || "";
+  const messageStatus = body.MessageStatus || "";
+  const rawFrom = body.From || "";
+  const rawTo = body.To || "";
+  const errorCode = body.ErrorCode;
+  const errorMessage = body.ErrorMessage;
+  const from = channel === "whatsapp" ? stripWhatsAppPrefix(rawFrom) : rawFrom;
+  const to = channel === "whatsapp" ? stripWhatsAppPrefix(rawTo) : rawTo;
+  logger.info("message status callback", {
+    channel,
+    messageSid,
+    messageStatus,
+    from,
+    to,
+    errorCode
+  });
+  if (!messageSid || !messageStatus) {
+    logger.warn("status callback missing required fields", { channel, messageSid, messageStatus });
+    return c.text("", 200);
+  }
+  upsertMessageStatus({
+    messageSid,
+    channel,
+    from,
+    to,
+    status: messageStatus,
+    errorCode,
+    errorMessage
+  }).catch((err) => {
+    logger.error("failed to persist message status", {
+      messageSid,
+      error: getErrorMessage(err)
+    });
+  });
+  if (deps.config.onMessageStatus) {
+    const event = {
+      messageSid,
+      messageStatus,
+      channel,
+      from,
+      to,
+      errorCode,
+      errorMessage
+    };
+    try {
+      await Promise.resolve(deps.config.onMessageStatus(event));
+    } catch (err) {
+      logger.error("onMessageStatus callback error", {
+        messageSid,
+        error: getErrorMessage(err)
+      });
+    }
+  }
+  return c.text("", 200);
+}
+
 // src/routes/sms/processor.ts
 async function processSms(deps, registry, phoneNumber, messageBody) {
   const incoming = await processIncoming(deps, phoneNumber, messageBody, "sms");
@@ -1908,7 +2150,13 @@ function smsRoutes(deps, registry) {
   app.post("/sms", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/sms", rateLimitMiddleware(deps.config.rateLimit));
   app.post("/sms", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/sms/fallback", twilioSignatureMiddleware(authToken, baseUrl));
+  app.post("/sms/fallback", rateLimitMiddleware(deps.config.rateLimit));
+  app.post("/sms/fallback", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/sms/status", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/sms", (c) => handleIncomingSMS(c, deps, registry));
+  app.post("/sms/fallback", (c) => handleFallback(c, deps, "sms"));
+  app.post("/sms/status", (c) => handleStatusCallback(c, deps, "sms"));
   app.get("/sms", (c) => c.text("SMS endpoint active"));
   return app;
 }
@@ -1916,89 +2164,6 @@ function smsRoutes(deps, registry) {
 // src/routes/whatsapp/index.ts
 import { Hono as Hono3 } from "hono";
 
-// src/adapters/twilio.ts
-function stripWhatsAppPrefix(phoneNumber) {
-  return phoneNumber.replace(/^whatsapp:/, "");
-}
-async function sendSMS(config, to, message) {
-  if (!config.accountSid || !config.authToken || !config.phoneNumber) {
-    logger.warn("Twilio credentials not configured, skipping SMS send", { to });
-    return false;
-  }
-  try {
-    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
-    const response = await fetch(
-      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
-      {
-        method: "POST",
-        headers: {
-          Authorization: `Basic ${auth}`,
-          "Content-Type": "application/x-www-form-urlencoded"
-        },
-        body: new URLSearchParams({
-          From: config.phoneNumber,
-          To: to,
-          Body: message
-        })
-      }
-    );
-    if (!response.ok) {
-      const error = await response.text();
-      logger.error("SMS send failed", { to, status: response.status, error });
-      return false;
-    }
-    const data = await response.json();
-    logger.info("SMS sent successfully", { to, messageSid: data.sid });
-    return true;
-  } catch (error) {
-    logger.error("SMS send error", {
-      to,
-      error: error instanceof Error ? error.message : "Unknown"
-    });
-    return false;
-  }
-}
-async function sendWhatsApp(config, to, message) {
-  if (!config.accountSid || !config.authToken || !config.phoneNumber) {
-    logger.warn("Twilio credentials not configured, skipping WhatsApp send", { to });
-    return false;
-  }
-  try {
-    const auth = Buffer.from(`${config.accountSid}:${config.authToken}`).toString("base64");
-    const whatsappTo = to.startsWith("whatsapp:") ? to : `whatsapp:${to}`;
-    const whatsappFrom = config.phoneNumber.startsWith("whatsapp:") ? config.phoneNumber : `whatsapp:${config.phoneNumber}`;
-    const response = await fetch(
-      `https://api.twilio.com/2010-04-01/Accounts/${config.accountSid}/Messages.json`,
-      {
-        method: "POST",
-        headers: {
-          Authorization: `Basic ${auth}`,
-          "Content-Type": "application/x-www-form-urlencoded"
-        },
-        body: new URLSearchParams({
-          From: whatsappFrom,
-          To: whatsappTo,
-          Body: message
-        })
-      }
-    );
-    if (!response.ok) {
-      const error = await response.text();
-      logger.error("WhatsApp send failed", { to, status: response.status, error });
-      return false;
-    }
-    const data = await response.json();
-    logger.info("WhatsApp message sent successfully", { to, messageSid: data.sid });
-    return true;
-  } catch (error) {
-    logger.error("WhatsApp send error", {
-      to,
-      error: error instanceof Error ? error.message : "Unknown"
-    });
-    return false;
-  }
-}
-
 // src/routes/whatsapp/processor.ts
 async function processWhatsApp(deps, registry, phoneNumber, messageBody) {
   const incoming = await processIncoming(deps, phoneNumber, messageBody, "whatsapp");
@@ -2070,7 +2235,13 @@ function whatsappRoutes(deps, registry) {
   app.post("/whatsapp", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/whatsapp", rateLimitMiddleware(deps.config.rateLimit));
   app.post("/whatsapp", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/whatsapp/fallback", twilioSignatureMiddleware(authToken, baseUrl));
+  app.post("/whatsapp/fallback", rateLimitMiddleware(deps.config.rateLimit));
+  app.post("/whatsapp/fallback", inputSanitizeMiddleware(deps.config.maxInputLength));
+  app.post("/whatsapp/status", twilioSignatureMiddleware(authToken, baseUrl));
   app.post("/whatsapp", (c) => handleIncomingWhatsApp(c, deps, registry));
+  app.post("/whatsapp/fallback", (c) => handleFallback(c, deps, "whatsapp"));
+  app.post("/whatsapp/status", (c) => handleStatusCallback(c, deps, "whatsapp"));
   app.get("/whatsapp", (c) => c.text("WhatsApp endpoint active"));
   return app;
 }
@@ -2196,6 +2367,8 @@ export {
   getSmsPhrase,
   getVoiceConfig,
   getWhatsAppPhrase,
+  handleFallback,
+  handleStatusCallback,
   incrementNoSpeechRetries,
   initDbClient,
   inputSanitizeMiddleware,
@@ -2226,6 +2399,7 @@ export {
   transferTwiml,
   twilioSignatureMiddleware,
   updateFlowParams,
+  upsertMessageStatus,
   validateTwilioSignature,
   whatsappRoutes
 };

package/dist/routes/shared/handle-fallback.d.ts

@@ -0,0 +1,20 @@
+/**
+ * Shared Fallback Handler
+ *
+ * Handles POST /sms/fallback and /whatsapp/fallback — called by Twilio
+ * when the primary incoming message webhook URL cannot be reached or
+ * throws a runtime exception.
+ *
+ * Twilio sends the same payload as the incoming message webhook.
+ * The fallback handler responds with a safe error message so the
+ * end user is not left without a response.
+ */
+import type { Context } from "hono";
+import type { TalkerDependencies } from "../../types";
+/**
+ * Handle a fallback webhook from Twilio.
+ * Called when the primary incoming URL fails.
+ * Returns a safe error message TwiML to the user.
+ */
+export declare function handleFallback(c: Context, deps: TalkerDependencies, channel: "sms" | "whatsapp"): Promise<Response>;
+//# sourceMappingURL=handle-fallback.d.ts.map

package/dist/routes/shared/handle-fallback.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"handle-fallback.d.ts","sourceRoot":"","sources":["../../../src/routes/shared/handle-fallback.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;GAUG;AAEH,OAAO,KAAK,EAAE,OAAO,EAAE,MAAM,MAAM,CAAC;AAKpC,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAEtD;;;;GAIG;AACH,wBAAsB,cAAc,CAClC,CAAC,EAAE,OAAO,EACV,IAAI,EAAE,kBAAkB,EACxB,OAAO,EAAE,KAAK,GAAG,UAAU,GAC1B,OAAO,CAAC,QAAQ,CAAC,CAwBnB"}

package/dist/routes/shared/handle-fallback.test.d.ts

@@ -0,0 +1,7 @@
+/**
+ * Fallback Handler Tests
+ *
+ * Tests for the shared fallback webhook handler.
+ */
+export {};
+//# sourceMappingURL=handle-fallback.test.d.ts.map

package/dist/routes/shared/handle-fallback.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"handle-fallback.test.d.ts","sourceRoot":"","sources":["../../../src/routes/shared/handle-fallback.test.ts"],"names":[],"mappings":"AAAA;;;;GAIG"}

package/dist/routes/shared/handle-status-callback.d.ts

@@ -0,0 +1,23 @@
+/**
+ * Shared Message Status Callback Handler
+ *
+ * Handles POST /sms/status and /whatsapp/status — called by Twilio
+ * when a message delivery status changes (queued, sent, delivered,
+ * undelivered, failed, read).
+ *
+ * Twilio sends these fields (among others):
+ * - MessageSid: unique message identifier
+ * - MessageStatus: queued | sending | sent | delivered | undelivered | failed | read
+ * - From: sender phone number
+ * - To: recipient phone number
+ * - ErrorCode: Twilio error code (only on failure)
+ * - ErrorMessage: human-readable error (only on failure)
+ */
+import type { Context } from "hono";
+import type { TalkerDependencies } from "../../types";
+/**
+ * Handle a message status callback from Twilio.
+ * Shared by both SMS and WhatsApp status endpoints.
+ */
+export declare function handleStatusCallback(c: Context, deps: TalkerDependencies, channel: "sms" | "whatsapp"): Promise<Response>;
+//# sourceMappingURL=handle-status-callback.d.ts.map

package/dist/routes/shared/handle-status-callback.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"handle-status-callback.d.ts","sourceRoot":"","sources":["../../../src/routes/shared/handle-status-callback.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;GAcG;AAEH,OAAO,KAAK,EAAE,OAAO,EAAE,MAAM,MAAM,CAAC;AAKpC,OAAO,KAAK,EAA+B,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAEnF;;;GAGG;AACH,wBAAsB,oBAAoB,CACxC,CAAC,EAAE,OAAO,EACV,IAAI,EAAE,kBAAkB,EACxB,OAAO,EAAE,KAAK,GAAG,UAAU,GAC1B,OAAO,CAAC,QAAQ,CAAC,CAoEnB"}

package/dist/routes/shared/handle-status-callback.test.d.ts

@@ -0,0 +1,7 @@
+/**
+ * Status Callback Handler Tests
+ *
+ * Tests for the shared message status callback handler.
+ */
+export {};
+//# sourceMappingURL=handle-status-callback.test.d.ts.map

package/dist/routes/shared/handle-status-callback.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"handle-status-callback.test.d.ts","sourceRoot":"","sources":["../../../src/routes/shared/handle-status-callback.test.ts"],"names":[],"mappings":"AAAA;;;;GAIG"}

package/dist/routes/shared/index.d.ts

@@ -0,0 +1,8 @@
+/**
+ * Shared Route Handlers
+ *
+ * Handlers shared across SMS and WhatsApp channels.
+ */
+export { handleStatusCallback } from "./handle-status-callback";
+export { handleFallback } from "./handle-fallback";
+//# sourceMappingURL=index.d.ts.map

package/dist/routes/shared/index.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/routes/shared/index.ts"],"names":[],"mappings":"AAAA;;;;GAIG;AAEH,OAAO,EAAE,oBAAoB,EAAE,MAAM,0BAA0B,CAAC;AAChE,OAAO,EAAE,cAAc,EAAE,MAAM,mBAAmB,CAAC"}

package/dist/routes/sms/index.d.ts

@@ -2,6 +2,12 @@
  * SMS Routes
  *
  * Hono route factory for SMS webhooks.
+ *
+ * Endpoints:
+ * - POST /sms         — Incoming message webhook
+ * - POST /sms/fallback — Fallback when incoming URL fails
+ * - POST /sms/status   — Message delivery status callback
+ * - GET  /sms          — Health check
  */
 import { Hono } from "hono";
 import type { FlowRegistry } from "../../flows/registry";

package/dist/routes/sms/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/routes/sms/index.ts"],"names":[],"mappings":"AAAA;;;;GAIG;AAEH,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC5B,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,sBAAsB,CAAC;AAIzD,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAGtD;;GAEG;AACH,wBAAgB,SAAS,CAAC,IAAI,EAAE,kBAAkB,EAAE,QAAQ,EAAE,YAAY,8EAczE"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/routes/sms/index.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;GAUG;AAEH,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC5B,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,sBAAsB,CAAC;AAIzD,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAKtD;;GAEG;AACH,wBAAgB,SAAS,CAAC,IAAI,EAAE,kBAAkB,EAAE,QAAQ,EAAE,YAAY,8EA6BzE"}

package/dist/routes/whatsapp/index.d.ts

@@ -3,6 +3,12 @@
  *
  * Hono route factory for WhatsApp webhooks.
  * Twilio uses the same TwiML response format for WhatsApp as it does for SMS.
+ *
+ * Endpoints:
+ * - POST /whatsapp         — Incoming message webhook
+ * - POST /whatsapp/fallback — Fallback when incoming URL fails
+ * - POST /whatsapp/status   — Message delivery status callback
+ * - GET  /whatsapp          — Health check
  */
 import { Hono } from "hono";
 import type { FlowRegistry } from "../../flows/registry";

package/dist/routes/whatsapp/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/routes/whatsapp/index.ts"],"names":[],"mappings":"AAAA;;;;;GAKG;AAEH,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC5B,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,sBAAsB,CAAC;AAIzD,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAGtD;;GAEG;AACH,wBAAgB,cAAc,CAAC,IAAI,EAAE,kBAAkB,EAAE,QAAQ,EAAE,YAAY,8EAc9E"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../src/routes/whatsapp/index.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;GAWG;AAEH,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC5B,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,sBAAsB,CAAC;AAIzD,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,aAAa,CAAC;AAKtD;;GAEG;AACH,wBAAgB,cAAc,CAAC,IAAI,EAAE,kBAAkB,EAAE,QAAQ,EAAE,YAAY,8EA6B9E"}

package/dist/types.d.ts

@@ -26,8 +26,34 @@ export interface TwilioConfig {
     accountSid?: string;
     /** Twilio auth token */
     authToken?: string;
-    /** Twilio phone number for outbound SMS */
+    /** Twilio phone number for outbound SMS/WhatsApp */
     phoneNumber?: string;
+    /**
+     * Twilio Messaging Service SID.
+     * When set, outbound messages use MessagingServiceSid instead of From.
+     * This enables features like sender pool, sticky sender, and compliance.
+     */
+    messagingServiceSid?: string;
+}
+/**
+ * Status callback event from Twilio.
+ * Received at /sms/status and /whatsapp/status endpoints.
+ */
+export interface MessageStatusEvent {
+    /** Twilio message SID */
+    messageSid: string;
+    /** Message status: queued, sent, delivered, undelivered, failed, read */
+    messageStatus: string;
+    /** Channel the message was sent on */
+    channel: "sms" | "whatsapp";
+    /** Sender phone number */
+    from: string;
+    /** Recipient phone number */
+    to: string;
+    /** Twilio error code (if failed/undelivered) */
+    errorCode?: string;
+    /** Twilio error message (if failed/undelivered) */
+    errorMessage?: string;
 }
 /**
  * Remote chatbot API configuration (standalone mode)
@@ -116,6 +142,11 @@ export interface TalkerConfig {
     maxInputLength?: number;
     /** Chat function override. By default, talker queries chatter's RAG pipeline directly */
     chatFn?: (phoneNumber: string, message: string) => Promise<string>;
+    /**
+     * Callback invoked when a message delivery status update is received.
+     * Called for both SMS and WhatsApp status callbacks.
+     */
+    onMessageStatus?: (event: MessageStatusEvent) => void | Promise<void>;
 }
 /**
  * Dependencies available to talker routes and handlers

package/dist/types.d.ts.map

@@ -1 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@diegoaltoworks/talker",
-  "version": "0.14.0",
+  "version": "0.15.0",
   "description": "Telephony plugin for Chatter — adds voice call and SMS support via Twilio",
   "main": "./dist/index.js",
   "module": "./dist/index.mjs",