@defra/flood-webchat 1.0.23 → 1.0.25

package/dist/client.js

@@ -1 +1 @@
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our ",n().createElement("a",{href:"https://check-for-flooding.service.gov.uk/privacy-notice",target:"_blank",rel:"noreferrer",className:"govuk-link"},"privacy notice"),"."),n().createElement("button",{className:"wc-button govuk-button govuk-!-margin-top-1","data-module":"govuk-button",onClick:async e=>{if(e.preventDefault(),E)return;const a={};if(0===v.current.value.length&&(a.name="Enter your name"),0===b.current.value.length&&(a.question="Enter your question"),b.current.value.length>D&&(a.question="Your question must be 500 characters or less"),0===Object.keys(a).length)try{w(!0);const e=A.v4(),a=await i(),n=await u(e);t.getCustomer().setName(v.current.value),await n.startChat(b.current.value||"Begin conversation"),l(a),o(e),s(n),n.setCustomField("threadid",e)}catch(e){console.log("[Request chat Error]",e)}m(a)},"aria-disabled":E},p)))))}function q({children:e}){return n().createElement("div",{className:"wc-footer"},e)}function O({message:e,previousMessage:t}){const 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0,!0),(0,f.jsxDEV)("p",{children:(0,f.jsxDEV)("a",{id:"feedback-close",className:"wc-link govuk-link",href:"#","data-module":"govuk-button",role:"button",onKeyDown:o,onClick:a,children:"Close"},void 0,!1)},void 0,!1)]},void 0,!0)},void 0,!1)]},void 0,!0)}const B=require("lodash.debounce");var Y=e.n(B);const $=()=>{const{agentStatus:e,liveRegionText:t,setLiveRegionText:o}=k(),[n,s]=(0,a.useState)(),[i,r]=(0,a.useState)(),d="closed"===e||null===e,l=()=>{s(),r()},c=(0,a.useCallback)(Y()(e=>{n?r(e):s(e)},2e3),[n,i]);return(0,a.useEffect)(()=>(t&&(l(),c(t)),d&&(l(),o()),()=>{l(),o()}),[t]),(0,f.jsxDEV)(f.Fragment,{children:[(0,f.jsxDEV)("div",{className:"wc-live",role:"status","aria-atomic":"true",children:n},void 0,!1),(0,f.jsxDEV)("div",{className:"wc-live",role:"status","aria-atomic":"true",children:i},void 0,!1)]},void 0,!0)},K="aria-hidden",H="data-wc-inert",P=e=>{for(const t of document.body.children)"wc-panel"!==t.id&&(e&&!t.getAttribute(K)?(t.setAttribute(K,"true"),t.setAttribute(H,"")):t.hasAttribute(H)&&(t.removeAttribute(K),t.removeAttribute(H)))},W=e=>{const[t,o]=(0,a.useState)([]),n=(0,a.useCallback)(e=>{const a=document.querySelector("#wc-panel");"Tab"===e.key&&(a&&!document.activeElement.closest("#wc-panel")&&a.focus(),e.shiftKey?(document.activeElement===t[0]||document.activeElement===document.querySelector("#wc-panel"))&&(t[t.length-1].focus(),e.preventDefault()):document.activeElement===t[t.length-1]&&(t[0].focus(),e.preventDefault()))},[t]);(0,a.useEffect)(()=>{o((()=>{const e=document.body.querySelectorAll(["#wc-panel a:not([disabled])","#wc-panel button:not([disabled])","#wc-panel select:not([disabled])","#wc-panel input:not([disabled])","#wc-panel textarea:not([disabled])",'#wc-panel *[tabindex="0"]:not([disabled])'].join(","));return Array.from(e).filter(e=>!e.closest("[hidden]")&&!e.closest('[aria-hidden="true"]'))})())},[e]),(0,a.useEffect)(()=>(P(!0),document.querySelector("#wc-panel").focus(),document.addEventListener("keydown",n),()=>{P(),document.removeEventListener("keydown",n)}),[t])};function J(){const{sdk:e,availability:t,instigatorId:o,thread:n,threadId:r,setThread:d,setThreadId:l,setChatVisibility:c,setMessages:u,setUnseenCount:h,isMobile:v,isKeyboard:g}=k(),{fetchThread:m,fetchMessages:E}=N(e),[w,b]=(0,a.useState)(r?2:0);W(w);const y=(0,a.useCallback)(e=>{"Escape"!==e.key&&"Esc"!==e.key||(r&&(n?.lastMessageSeen(),h(0)),c(!1),V())},[n,r,h,c]);(0,a.useEffect)(()=>()=>{document.getElementById(o)?.focus()},[]),(0,a.useEffect)(()=>(document.body.classList.remove("wc-u-hidden"),document.getElementsByTagName("html")[0].classList.add("wc-u-html"),document.body.classList.add("wc-u-body"),()=>{document.getElementsByTagName("html")[0].classList.remove("wc-u-html"),document.body.classList.remove("wc-u-body")}),[v]),(0,a.useEffect)(()=>(document.addEventListener("keydown",y),()=>{document.removeEventListener("keydown",y)}),[y,c]),(0,a.useEffect)(()=>{r&&(n?(n.lastMessageSeen(),h(0),b(2)):(async()=>{try{const e=await m(r);d(e);const t=await E(e);u(t)}catch(e){console.log("[Chat Error] fetchThread",e),l(),d(),b(0)}})())},[n,r]);const x=e=>t=>{t.preventDefault(),b(e)},p=x(0),D=x(1),j=x(2),_=x(3),T=x(4),C=x(5);let A;switch(w){case 0:default:A=(0,f.jsxDEV)(S,{onContinue:D},void 0,!1);break;case 1:A=(0,f.jsxDEV)(I,{onPreChatScreen:p},void 0,!1);break;case 2:A=(0,f.jsxDEV)(O,{onSettingsScreen:C,onEndChatScreen:_},void 0,!1);break;case 3:A=(0,f.jsxDEV)(R,{onChatScreen:j,onEndChatConfirm:T},void 0,!1);break;case 4:A=(0,f.jsxDEV)(U,{onCancel:()=>{c(!1),V()}},void 0,!1);break;case 5:A=(0,f.jsxDEV)(F,{onCancel:j},void 0,!1)}"UNAVAILABLE"===t&&(A=(0,f.jsxDEV)(M,{},void 0,!1));const L=(0,f.jsxDEV)("div",{id:"wc-panel",role:"dialog",className:s("wc-panel",g&&"wc-focus-visible"),tabIndex:"-1","aria-modal":"true","aria-labelledby":"wc-header wc-subtitle",children:[(0,f.jsxDEV)("div",{className:"wc-panel__inner",children:A},void 0,!1),(0,f.jsxDEV)($,{},void 0,!1)]},void 0,!0);return(0,f.jsxDEV)(f.Fragment,{children:(0,i.createPortal)(L,document.body)},void 0,!1)}const X=()=>{const{threadId:e,setInstigatorId:t}=k();if(!e)return null;const a=document.getElementById("webchat-skip-link-container");return a?(0,f.jsxDEV)(f.Fragment,{children:(0,i.createPortal)((0,f.jsxDEV)("a",{id:"webchat-skip-link",href:"#webchat",className:"govuk-skip-link","data-module":"govuk-skip-link",onClick:e=>{e.preventDefault(),t(e.target.id),window.location.hash="#webchat"},"data-wc-skiplink":!0,"data-wc-open-btn":!0,children:"Skip to webchat"},void 0,!1),a)},void 0,!1):null};function Z(){const{availability:e,isChatOpen:t,setChatVisibility:o,unseenCount:n,threadId:i,setUnseenCount:r,setInstigatorId:d,setLiveRegionText:l}=k(),c=(0,a.useRef)(),u=n>0&&!t,h=n>1?"new messages":"new message",v=e=>{e.preventDefault(),r(0),o(!t),d(e.target.id),t?V():D()},g=e=>{" "===e.key&&e.preventDefault()},m=e=>{" "===e.key&&(r(0),o(!t))};switch((0,a.useEffect)(()=>(u&&l(`Floodline webchat - ${n} ${h}`),()=>{l()}),[n,t]),(0,a.useEffect)(()=>{const a=()=>{if(!i)return;if("AVAILABLE"!==e)return;const a=c.current.parentElement.getBoundingClientRect().top+35>(window.innerHeight||document.documentElement.clientHeight),o=!t&&a;document.documentElement.classList.toggle("wc-u-scroll-padding",o),document.body.classList.toggle("wc-u-scroll-padding",o),c.current.classList.toggle("wc-availability--fixed",o)};return document.addEventListener("scroll",a),a(),()=>{document.removeEventListener("scroll",a)}},[i,t,e]),e){case"AVAILABLE":return(0,f.jsxDEV)(f.Fragment,{children:[(0,f.jsxDEV)("div",{className:s("wc-availability",t&&"wc-open"),ref:c,children:(0,f.jsxDEV)("div",{className:"wc-availability__inner",children:(0,f.jsxDEV)("a",{id:"webchat-start-chat-link",className:"wc-availability__link",href:"#webchat",draggable:"false",onClick:v,onKeyUp:m,onKeyDown:g,role:"button","data-module":"govuk-button",children:[i?(0,f.jsxDEV)(f.Fragment,{children:"Show chat"},void 0,!1):(0,f.jsxDEV)(f.Fragment,{children:"Start chat"},void 0,!1),u?(0,f.jsxDEV)("span",{className:"wc-availability__unseen",children:[n,(0,f.jsxDEV)("span",{className:"govuk-visually-hidden",children:[" ",h]},void 0,!0)]},void 0,!0):null]},void 0,!0)},void 0,!1)},void 0,!1),t?(0,f.jsxDEV)(J,{},void 0,!1):(0,f.jsxDEV)($,{},void 0,!1),(0,f.jsxDEV)(X,{},void 0,!1)]},void 0,!0);case"EXISTING":case"UNAVAILABLE":return(0,f.jsxDEV)("p",{className:"govuk-body",children:"When it is available, a 'start chat' link will appear."},void 0,!1);default:return(0,f.jsxDEV)("p",{className:"govuk-body",children:"Checking availability"},void 0,!1)}}const z=async e=>{const t=new(window.AudioContext||window.webkitAudioContext);if("suspended"===t.state){const e=["touchstart","touchend","mousedown","wheel","keydown","click"],a=o=>{e.forEach(e=>{document.body.removeEventListener(e,a)}),t.resume()};e.forEach(e=>{document.body.addEventListener(e,a,!1)})}const a=await fetch(e),o=await a.arrayBuffer(),n=await t.decodeAudioData(o);return()=>{const e=t.createBufferSource();e.buffer=n,e.connect(t.destination),e.start()}};async function Q(e,t){const a=new n.ChatSdk({brandId:t.brandId,channelId:t.channelId,customerId:globalThis.localStorage.getItem(m)||"",environment:t.environment,isLivechat:!0,cacheStorage:new n.CacheStorage(globalThis.localStorage),storage:globalThis.localStorage}),s=(0,o.createRoot)(e);let i,r;try{const e=await async function(e){const t=await fetch(e);return{availability:(await t.json()).availability||"UNAVAILABLE"}}(t.availabilityEndpoint);r=await z(t.audioUrl),i=e.availability}catch(e){i="UNAVAILABLE"}s.render((0,f.jsxDEV)(p,{sdk:a,availability:i,playSound:r,children:(0,f.jsxDEV)(Z,{},void 0,!1)},void 0,!1))}module.exports=t})();

package/dist/server.js

@@ -1 +1 @@
-(()=>{var e={525(e,t,n){const{authenticate:o,getApiBaseUrl:a,getIsOpen:i,getActivity:s}=n(398);e.exports=async function({clientId:e,clientSecret:t,accessKey:n,accessSecret:r,maxQueueCount:c,skillEndpoint:u,hoursEndpoint:l,wellKnownUri:p="https://cxone.niceincontact.com/.well-known/cxone-configuration",authenticationUri:d="https://cxone.niceincontact.com/auth/token"}){const h="Basic "+Buffer.from(`${encodeURIComponent(e)}:${encodeURIComponent(t)}`).toString("base64"),{tenantId:m,token:y,tokenType:w}=await o({authenticationUri:d,authorisation:h,accessKey:n,accessSecret:r}),g=await a({wellKnownUri:p,tenantId:m}),[{hasCapacity:A,hasAgentsAvailable:k},f]=await Promise.all([s({baseUrl:g,tokenType:w,token:y,skillEndpoint:u,maxQueueCount:c}),i({baseUrl:g,token:y,tokenType:w,hoursEndpoint:l})]);let x="UNAVAILABLE";return f&&k&&A?x="AVAILABLE":f&&k&&!A&&(x="EXISTING"),{date:new Date,availability:x}}},398(e,t,n){const o=n(792),a=n(938),i=n(158),{isWithinHours:s}=n(411),r="application/x-www-form-urlencoded";e.exports={authenticate:async({authenticationUri:e,authorisation:t,accessKey:n,accessSecret:s})=>{const c=new URL(e),u=o.stringify({grant_type:"password",username:n,password:s}),l=await a.post(c.href,u,{signal:AbortSignal.timeout(3e3),headers:{Host:c.host,"Content-Type":r,Authorization:t}});return{token:l.data.access_token,tokenType:l.data.token_type,tenantId:i(l.data.id_token)?.tenantId}},getApiBaseUrl:async({wellKnownUri:e,tenantId:t})=>{const n=new URL(e);n.searchParams.set("tenantId",t);const{data:o}=await a.get(n.href,{headers:{Host:n.host},signal:AbortSignal.timeout(3e3)});return o.api_endpoint},getIsOpen:async({baseUrl:e,token:t,tokenType:n,hoursEndpoint:o})=>{const i=new URL(o,e),c=(await a.get(i.href,{signal:AbortSignal.timeout(3e3),headers:{Host:i.host,Authorization:`${n} ${t}`,"Content-Type":r}})).data.resultSet.hoursOfOperationProfiles[0].days;return s(c)},getActivity:async({tokenType:e,token:t,baseUrl:n,skillEndpoint:o,maxQueueCount:i})=>{const s=new URL(o,n),c=(await a.get(s.href,{signal:AbortSignal.timeout(3e3),headers:{Host:s.host,Authorization:`${e} ${t}`,"Content-Type":r}})).data.skillActivity[0];return{hasCapacity:c.queueCount<i,hasAgentsAvailable:c.agentsAvailable>=1}}}},411(e,t,n){const{DateTime:o}=n(168),a=e=>Number(e.split(":")[0]);e.exports={isWithinHours:(e,t)=>{const n=t?o.fromISO(t):o.local();n.setZone("Europe/London");const i=t?new Date(t):new Date,s=i.toLocaleDateString("en-GB",{weekday:"long"}),r=i.toLocaleDateString("en-GB").split("/"),c=e.find(e=>e.day===s),u=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.openTime)),l=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.closeTime));return n.diff(u).milliseconds>=0&&n.diff(l).milliseconds<=0}}},938(e){"use strict";e.exports=require("axios")},158(e){"use strict";e.exports=require("jwt-decode")},168(e){"use strict";e.exports=require("luxon")},792(e){"use strict";e.exports=require("node:querystring")}},t={},n=function n(o){var a=t[o];if(void 0!==a)return a.exports;var i=t[o]={exports:{}};return e[o](i,i.exports,n),i.exports}(525);module.exports=n})();
+(()=>{var e={525(e,t,n){const{authenticate:o,getApiBaseUrl:a,getIsOpen:s,getActivity:i}=n(398);e.exports=async function({clientId:e,clientSecret:t,accessKey:n,accessSecret:r,maxQueueCount:c,skillEndpoint:u,hoursEndpoint:l,wellKnownUri:p="https://cxone.niceincontact.com/.well-known/cxone-configuration",authenticationUri:d="https://cxone.niceincontact.com/auth/token"}){const h="Basic "+Buffer.from(`${encodeURIComponent(e)}:${encodeURIComponent(t)}`).toString("base64"),{tenantId:m,token:w,tokenType:y}=await o({authenticationUri:d,authorisation:h,accessKey:n,accessSecret:r}),g=await a({wellKnownUri:p,tenantId:m}),[{hasCapacity:A,hasAgentsAvailable:k},f]=await Promise.all([i({baseUrl:g,tokenType:y,token:w,skillEndpoint:u,maxQueueCount:c}),s({baseUrl:g,token:w,tokenType:y,hoursEndpoint:l})]);let x="UNAVAILABLE";return f&&k&&A?x="AVAILABLE":f&&k&&!A&&(x="EXISTING"),{date:new Date,availability:x}}},398(e,t,n){const o=n(792),a=n(938),{jwtDecode:s}=n(158),{isWithinHours:i}=n(411),r="application/x-www-form-urlencoded";e.exports={authenticate:async({authenticationUri:e,authorisation:t,accessKey:n,accessSecret:i})=>{const c=new URL(e),u=o.stringify({grant_type:"password",username:n,password:i}),l=await a.post(c.href,u,{signal:AbortSignal.timeout(3e3),headers:{Host:c.host,"Content-Type":r,Authorization:t}});return{token:l.data.access_token,tokenType:l.data.token_type,tenantId:s(l.data.id_token)?.tenantId}},getApiBaseUrl:async({wellKnownUri:e,tenantId:t})=>{const n=new URL(e);n.searchParams.set("tenantId",t);const{data:o}=await a.get(n.href,{headers:{Host:n.host},signal:AbortSignal.timeout(3e3)});return o.api_endpoint},getIsOpen:async({baseUrl:e,token:t,tokenType:n,hoursEndpoint:o})=>{const s=new URL(o,e),c=(await a.get(s.href,{signal:AbortSignal.timeout(3e3),headers:{Host:s.host,Authorization:`${n} ${t}`,"Content-Type":r}})).data.resultSet.hoursOfOperationProfiles[0].days;return i(c)},getActivity:async({tokenType:e,token:t,baseUrl:n,skillEndpoint:o,maxQueueCount:s})=>{const i=new URL(o,n),c=(await a.get(i.href,{signal:AbortSignal.timeout(3e3),headers:{Host:i.host,Authorization:`${e} ${t}`,"Content-Type":r}})).data.skillActivity[0];return{hasCapacity:c.queueCount<s,hasAgentsAvailable:c.agentsAvailable>=1}}}},411(e,t,n){const{DateTime:o}=n(168),a=e=>Number(e.split(":")[0]);e.exports={isWithinHours:(e,t)=>{const n=t?o.fromISO(t):o.local();n.setZone("Europe/London");const s=t?new Date(t):new Date,i=s.toLocaleDateString("en-GB",{weekday:"long"}),r=s.toLocaleDateString("en-GB").split("/"),c=e.find(e=>e.day===i),u=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.openTime)),l=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.closeTime));return n.diff(u).milliseconds>=0&&n.diff(l).milliseconds<=0}}},938(e){"use strict";e.exports=require("axios")},158(e){"use strict";e.exports=require("jwt-decode")},168(e){"use strict";e.exports=require("luxon")},792(e){"use strict";e.exports=require("node:querystring")}};const t={};let n=function n(o){const a=t[o];if(void 0!==a)return a.exports;const s=t[o]={exports:{}};return e[o](s,s.exports,n),s.exports}(525);module.exports=n})();

package/main.scss

@@ -1,9 +1,9 @@
-
 // Required GOVUK Styles
 @import "govuk-frontend/dist/govuk/core/typography";
 @import "govuk-frontend/dist/govuk/core/links";
 @import "govuk-frontend/dist/govuk/utilities/visually-hidden";
-@import "govuk-frontend/dist/govuk/components/button/button";
+@import "govuk-frontend/dist/govuk/components/button";
+@import "govuk-frontend/dist/govuk/helpers/media-queries";
 
 // (ITCSS)
 @import "./src/client/scss/settings";
@@ -14,4 +14,4 @@
 // React components
 @import "./src/client/components/availability/availability";
 @import "./src/client/components/panel/panel";
-@import "./src/client/components/chat/chat";
+@import "./src/client/components/chat/chat";

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@defra/flood-webchat",
-  "version": "1.0.23",
+  "version": "1.0.25",
   "description": "",
   "main": "dist/server.js",
   "browser": "dist/client.js",
@@ -31,46 +31,46 @@
     "url": "git+https://github.com/DEFRA/flood-webchat.git"
   },
   "devDependencies": {
-    "@babel/core": "7.29.0",
-    "@babel/preset-env": "7.29.2",
-    "@babel/preset-react": "7.28.5",
+    "@babel/core": "8.0.1",
+    "@babel/preset-env": "8.0.2",
+    "@babel/preset-react": "8.0.1",
     "@testing-library/jest-dom": "6.9.1",
     "@testing-library/react": "16.3.2",
     "@testing-library/user-event": "14.6.1",
     "@types/jest": "30.0.0",
-    "babel-jest": "30.3.0",
+    "babel-jest": "30.4.1",
     "babel-loader": "10.1.1",
     "core-js": "3.49.0",
     "css-loader": "7.1.4",
-    "dotenv": "17.4.0",
+    "dotenv": "17.4.2",
     "husky": "9.1.7",
-    "jest": "30.3.0",
-    "jest-environment-jsdom": "30.3.0",
+    "jest": "30.4.2",
+    "jest-environment-jsdom": "30.4.1",
     "mini-css-extract-plugin": "2.10.2",
     "node-cache": "5.1.2",
-    "sass": "1.98.0",
-    "sass-loader": "16.0.7",
+    "sass": "1.101.3",
+    "sass-loader": "17.0.0",
     "standard": "17.1.2",
-    "stylelint": "16.26.1",
-    "stylelint-config-gds": "2.0.0",
-    "webpack": "5.105.4",
-    "webpack-cli": "7.0.2",
-    "webpack-dev-server": "5.2.3",
+    "stylelint": "17.14.1",
+    "stylelint-config-gds": "3.0.0",
+    "webpack": "5.108.4",
+    "webpack-cli": "7.2.1",
+    "webpack-dev-server": "6.0.0",
     "webpack-merge": "6.0.1",
     "webpack-node-externals": "3.0.0"
   },
   "peerDependencies": {
-    "govuk-frontend": "5.10.0"
+    "govuk-frontend": "6.4.0"
   },
   "dependencies": {
-    "@nice-devone/nice-cxone-chat-web-sdk": "1.18.0",
-    "axios": "1.15.0",
+    "@nice-devone/nice-cxone-chat-web-sdk": "3.3.0",
+    "axios": "1.18.1",
     "html-react-parser": "5.2.17",
-    "jwt-decode": "3.1.2",
+    "jwt-decode": "4.0.0",
     "lodash.debounce": "4.0.8",
     "luxon": "3.7.2",
-    "react": "19.2.4",
-    "react-dom": "19.2.4",
-    "uuid": "9.0.1"
+    "react": "19.2.7",
+    "react-dom": "19.2.7",
+    "uuid": "11.1.1"
   }
 }

package/src/client/components/availability/availability.scss

@@ -24,7 +24,7 @@
     border-color: currentColor;
   }
 
-  @include mq ($from: 'tablet') {
+  @include govuk-media-query ($from: 'tablet') {
     padding-left: 30px;
     padding-right: 30px;
   }
@@ -74,7 +74,7 @@
   padding: 0 6px;
   margin-left: 5px;
 
-  @include mq ($from: tablet) {
+  @include govuk-media-query ($from: tablet) {
     top: -1px;
     padding-left: 7px;
     padding-right: 7px;

package/src/client/components/chat/chat.scss

@@ -9,7 +9,7 @@
   position: relative;
   padding: 15px;
 
-  @include mq ($from: tablet) {
+  @include govuk-media-query ($from: tablet) {
     padding: 10px;
   }
 
@@ -20,9 +20,9 @@
     left: 15px;
     right: 15px;
     height: 0;
-    border-bottom: 1px solid $govuk-border-colour;
+    border-bottom: 1px solid govuk-functional-colour(border);
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       left: 10px;
       right: 10px;
     }
@@ -69,7 +69,7 @@
       margin-left: auto;
     }
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       margin-left: 10px;
       margin-right: 10px;
     }
@@ -164,7 +164,7 @@
     line-height: 20px;
     margin: 20px;
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       margin: 18px 18px 19px;
     }
 
@@ -185,7 +185,7 @@
     align-self: flex-end;
     margin: 20px;
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       margin: 18px 18px 19px;
     }
 
@@ -206,7 +206,7 @@
   &__button {
     margin: 10px 15px 12px 0;
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       margin-right: 10px;
     }
 

package/src/client/components/panel/panel.jsx

@@ -77,7 +77,7 @@ export function Panel () {
         const fetchedThread = await fetchThread(threadId)
         setThread(fetchedThread)
 
-        const fetchedMessages = await fetchMessages(fetchedThread, threadId)
+        const fetchedMessages = await fetchMessages(fetchedThread)
         setMessages(fetchedMessages)
       } catch (err) {
         console.log('[Chat Error] fetchThread', err)

package/src/client/components/panel/panel.scss

@@ -13,7 +13,7 @@
   touch-action: pan-x pan-y;
   background-color: #ffffff;
 
-  @include mq ($from: tablet) {
+  @include govuk-media-query ($from: tablet) {
     top: auto;
     left: auto;
     width: 400px;
@@ -44,7 +44,7 @@
     border: 0;
     outline: 0;
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       border: 1px solid govuk-colour('black');
     }
 
@@ -69,7 +69,7 @@
     font-size: 19px;
     padding: 0 0 0 10px;
 
-    @include mq ($from: tablet) {
+    @include govuk-media-query ($from: tablet) {
       padding-left: 7px;
     }
 
@@ -90,7 +90,7 @@
     cursor: pointer;
 
     &:focus {
-      outline: 3px solid $govuk-focus-colour;
+      outline: 3px solid govuk-functional-colour(focus);
     }
   }
 
@@ -98,7 +98,7 @@
     margin: 0;
     display: flex;
 
-    @include mq ($from: 'tablet') {
+    @include govuk-media-query ($from: 'tablet') {
       display: none
     }
   }

package/src/client/components/screens/pre-chat.jsx

@@ -19,11 +19,11 @@ export function PreChat ({ onContinue }) {
           </ul>
           <p>
             There are other ways to&nbsp;
-            <a className='govuk-link' href='https://www.gov.uk/sign-up-for-flood-warnings' target='_blank' rel='noreferrer'>
-              sign up for flood warnings
+            <a className='govuk-link' href='https://www.gov.uk/get-flood-warnings' target='_blank' rel='noreferrer'>
+              get flood warnings
             </a>
             &nbsp;and&nbsp;
-            <a className='govuk-link' href='https://www.fws.environment-agency.gov.uk/app/olr/login' target='_blank' rel='noreferrer'>
+            <a className='govuk-link' href='https://get-flood-warnings.service.gov.uk/sign-in' target='_blank' rel='noreferrer'>
               manage your flood warnings account
             </a>.
           </p>

package/src/client/index.jsx

@@ -1,6 +1,6 @@
 import React from 'react'
 import { createRoot } from 'react-dom/client'
-import { ChatSdk } from '@nice-devone/nice-cxone-chat-web-sdk'
+import { ChatSdk, CacheStorage } from '@nice-devone/nice-cxone-chat-web-sdk'
 import { Availability } from './components/availability/availability.jsx'
 import { checkAvailability } from './lib/check-availability'
 import { AppProvider } from './store/AppProvider.jsx'
@@ -11,8 +11,11 @@ export async function init (container, options) {
   const sdk = new ChatSdk({
     brandId: options.brandId,
     channelId: options.channelId,
-    customerId: window.localStorage.getItem(CUSTOMER_ID_STORAGE_KEY) || '',
-    environment: options.environment
+    customerId: globalThis.localStorage.getItem(CUSTOMER_ID_STORAGE_KEY) || '',
+    environment: options.environment,
+    isLivechat: true,
+    cacheStorage: new CacheStorage(globalThis.localStorage),
+    storage: globalThis.localStorage
   })
 
   const root = createRoot(container)

package/src/client/scss/_settings.scss

@@ -68,7 +68,8 @@
     line-height: 1.25;
 }
 
-.wc-input, .wc-textarea {
+.wc-input,
+.wc-textarea {
     font-size: 16px;
     line-height: 1.25;
 }
@@ -87,7 +88,6 @@
     margin: 0 !important;
     padding: 0 !important;
     overflow: hidden !important;
-    clip: rect(0 0 0 0) !important;
     -webkit-clip-path: inset(50%) !important;
     clip-path: inset(50%) !important;
     border: 0 !important;
@@ -98,4 +98,5 @@
         content: ' ';
     }
 }
+
 // stylelint-enable declaration-no-important

package/src/client/scss/_tools.scss

@@ -1,4 +1,4 @@
-// Check there is ot already similar functinality in GOV.UK Frontend
+// Check there is not already similar functionality in GOV.UK Frontend
 
 @mixin defra-visually-hidden() {
     position: absolute;
@@ -7,7 +7,6 @@
     margin: 0;
     padding: 0;
     overflow: hidden;
-    clip: rect(0 0 0 0);
     -webkit-clip-path: inset(50%);
     clip-path: inset(50%);
     border: 0;
@@ -16,8 +15,8 @@
 
 // Map specific mixins
 @mixin focus($glow: 8px, $strong: 5px, $background: 2px, $inset: 0) {
-    position:absolute;
-    content:'';
+    position: absolute;
+    content: '';
     left: 5px;
     right: 5px;
     top: 5px;
@@ -26,8 +25,8 @@
         0 0 0 $background #ffffff,
         inset 0 0 0 $inset govuk-colour('black'),
         0 0 0 $strong govuk-colour('black'),
-        0 0 0 $glow $govuk-focus-colour;
+        0 0 0 $glow govuk-functional-colour(focus);
     outline: 3px solid transparent;
     pointer-events: none;
     z-index: 99;
-}
+}

package/src/client/scss/_utilities.scss

@@ -1,18 +1,18 @@
 .wc-u-html {
-    @include mq ($until: tablet) {
+    @include govuk-media-query ($until: tablet) {
         height: 100vh;
         overflow: hidden;
     }
 }
 
 .wc-u-body {
-    @include mq ($until: tablet) {
+    @include govuk-media-query ($until: tablet) {
         position: fixed;
         overflow: hidden;
-        top:0;
-        right:0;
-        bottom:0;
-        left:0;
+        top: 0;
+        right: 0;
+        bottom: 0;
+        left: 0;
     }
 }
 
@@ -22,4 +22,4 @@
 
 .wc-u-scroll-padding {
     scroll-padding-bottom: calc(2rem + 20px);
-}
+}

package/src/client/store/AppProvider.jsx

@@ -23,7 +23,10 @@ export const AppProvider = ({ sdk, availability, playSound, children }) => {
     dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.case.status })
   }
 
-  const onAgentTypingStarted = () => {
+  const onAgentTypingStarted = (e) => {
+    if (e?.detail?.data?.user) {
+      dispatch({ type: 'SET_AGENT', payload: e.detail.data.user })
+    }
     dispatch({ type: 'SET_AGENT_TYPING', payload: true })
   }
 
@@ -46,6 +49,9 @@ export const AppProvider = ({ sdk, availability, playSound, children }) => {
 
   const onContactStatusChanged = e => {
     dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.case.status })
+    if (e.detail.data.inboxAssignee) {
+      dispatch({ type: 'SET_AGENT', payload: e.detail.data.inboxAssignee })
+    }
   }
 
   const onMatchMedia = e => {

package/src/client/store/useChatSdk.js

@@ -1,9 +1,9 @@
 export const useChatSdk = sdk => {
-  const connect = async () => sdk.authorize()
+  const connect = async () => sdk.connect()
 
   const fetchCustomerId = async () => {
-    const response = await connect()
-    return response?.consumerIdentity.idOnExternalPlatform
+    await connect()
+    return sdk.getCustomer().getId()
   }
 
   const fetchThread = async threadId => {
@@ -11,10 +11,10 @@ export const useChatSdk = sdk => {
     return sdk.getThread(threadId)
   }
 
-  const fetchMessages = async (thread, threadId) => {
+  const fetchMessages = async (thread) => {
     await connect()
 
-    const recovered = await thread.recover(threadId)
+    const recovered = await thread.recover()
 
     const allMessages = []
     let fetchedMessages = recovered.messages

package/src/server/lib/client.js

@@ -1,6 +1,6 @@
 const querystring = require('node:querystring')
 const axios = require('axios')
-const jwtdecode = require('jwt-decode')
+const { jwtDecode } = require('jwt-decode')
 const { isWithinHours } = require('./utils.js')
 
 const contentType = 'application/x-www-form-urlencoded'
@@ -25,7 +25,7 @@ const authenticate = async ({ authenticationUri, authorisation, accessKey, acces
   return {
     token: auth.data.access_token,
     tokenType: auth.data.token_type,
-    tenantId: jwtdecode(auth.data.id_token)?.tenantId
+    tenantId: jwtDecode(auth.data.id_token)?.tenantId
   }
 }