@defra/flood-webchat 1.0.12 → 1.0.19

package/dist/client.js

@@ -1 +1 @@
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a?n().createElement(n().Fragment,null,(0,s.createPortal)(n().createElement("a",{id:"webchat-skip-link",href:"#webchat",className:"govuk-skip-link","data-module":"govuk-skip-link",onClick:e=>{e.preventDefault(),t(e.target.id),window.location.hash="#webchat"},"data-wc-skiplink":!0,"data-wc-open-btn":!0},"Skip to webchat"),a)):null};function z(){const{availability:e,isChatOpen:t,setChatVisibility:l,unseenCount:o,threadId:s,setUnseenCount:c,setInstigatorId:i,setLiveRegionText:u}=S(),d=(0,a.useRef)(),m=o>0&&!t,g=o>1?"new messages":"new message",h=e=>{e.preventDefault(),c(0),l(!t),i(e.target.id),t?T():N()},E=e=>{" "===e.key&&e.preventDefault()},w=e=>{" "===e.key&&(c(0),l(!t))};switch((0,a.useEffect)(()=>(m&&u(`Floodline webchat - ${o} ${g}`),()=>{u()}),[o,t]),(0,a.useEffect)(()=>{const a=()=>{if(!s)return;if("AVAILABLE"!==e)return;const a=d.current.parentElement.getBoundingClientRect().top+35>(window.innerHeight||document.documentElement.clientHeight),n=!t&&a;document.documentElement.classList.toggle("wc-u-scroll-padding",n),document.body.classList.toggle("wc-u-scroll-padding",n),d.current.classList.toggle("wc-availability--fixed",n)};return document.addEventListener("scroll",a),a(),()=>{document.removeEventListener("scroll",a)}},[s,t,e]),e){case"AVAILABLE":return n().createElement(n().Fragment,null,n().createElement("div",{className:r("wc-availability",t&&"wc-open"),ref:d},n().createElement("div",{className:"wc-availability__inner"},n().createElement("a",{id:"webchat-start-chat-link",className:"wc-availability__link",href:"#webchat",draggable:"false",onClick:h,onKeyUp:w,onKeyDown:E,role:"button","data-module":"govuk-button"},s?n().createElement(n().Fragment,null,"Show chat"):n().createElement(n().Fragment,null,"Start chat"),m?n().createElement("span",{className:"wc-availability__unseen"},o,n().createElement("span",{className:"govuk-visually-hidden"}," ",g)):null))),t?n().createElement(X,null):n().createElement(H,null),n().createElement(Z,null));case"EXISTING":case"UNAVAILABLE":return n().createElement("p",{className:"govuk-body"},"When it is available, a 'start chat' link will appear.");default:return n().createElement("p",{className:"govuk-body"},"Checking availability")}}const Q=async e=>{const t=new(window.AudioContext||window.webkitAudioContext);if("suspended"===t.state){const e=["touchstart","touchend","mousedown","wheel","keydown","click"],a=n=>{e.forEach(e=>{document.body.removeEventListener(e,a)}),t.resume()};e.forEach(e=>{document.body.addEventListener(e,a,!1)})}const a=await fetch(e),n=await a.arrayBuffer(),l=await t.decodeAudioData(n);return()=>{const e=t.createBufferSource();e.buffer=l,e.connect(t.destination),e.start()}};async function ee(e,t){const a=new o.ChatSdk({brandId:t.brandId,channelId:t.channelId,customerId:window.localStorage.getItem(w)||"",environment:t.environment}),r=(0,l.createRoot)(e);let s,c;try{const e=await async function(e){const t=await fetch(e);return{availability:(await t.json()).availability||"UNAVAILABLE"}}(t.availabilityEndpoint);c=await Q(t.audioUrl),s=e.availability}catch(e){s="UNAVAILABLE"}r.render(n().createElement(_,{sdk:a,availability:s,playSound:c},n().createElement(z,null)))}module.exports=t})();

package/dist/server.js

@@ -1 +1 @@
-(()=>{var e={45:e=>{"use strict";e.exports=require("querystring")},158:e=>{"use strict";e.exports=require("jwt-decode")},168:e=>{"use strict";e.exports=require("luxon")},398:(e,t,n)=>{const o=n(45),a=n(938),{jwtDecode:i}=n(158),{isWithinHours:s}=n(792),r="application/x-www-form-urlencoded";e.exports={authenticate:async({authenticationUri:e,authorisation:t,accessKey:n,accessSecret:s})=>{const c=new URL(e),u=o.stringify({grant_type:"password",username:n,password:s}),l=await a.post(c.href,u,{signal:AbortSignal.timeout(3e3),headers:{Host:c.host,"Content-Type":r,Authorization:t}});return{token:l.data.access_token,tokenType:l.data.token_type,tenantId:i(l.data.id_token)?.tenantId}},getApiBaseUrl:async({wellKnownUri:e,tenantId:t})=>{const n=new URL(e);n.searchParams.set("tenantId",t);const{data:o}=await a.get(n.href,{headers:{Host:n.host},signal:AbortSignal.timeout(3e3)});return o.api_endpoint},getIsOpen:async({baseUrl:e,token:t,tokenType:n,hoursEndpoint:o})=>{const i=new URL(o,e),c=(await a.get(i.href,{signal:AbortSignal.timeout(3e3),headers:{Host:i.host,Authorization:`${n} ${t}`,"Content-Type":r}})).data.resultSet.hoursOfOperationProfiles[0].days;return s(c)},getActivity:async({tokenType:e,token:t,baseUrl:n,skillEndpoint:o,maxQueueCount:i})=>{const s=new URL(o,n),c=(await a.get(s.href,{signal:AbortSignal.timeout(3e3),headers:{Host:s.host,Authorization:`${e} ${t}`,"Content-Type":r}})).data.skillActivity[0];return{hasCapacity:c.queueCount<i,hasAgentsAvailable:c.agentsAvailable>=1}}}},525:(e,t,n)=>{const{authenticate:o,getApiBaseUrl:a,getIsOpen:i,getActivity:s}=n(398);e.exports=async function({clientId:e,clientSecret:t,accessKey:n,accessSecret:r,maxQueueCount:c,skillEndpoint:u,hoursEndpoint:l,wellKnownUri:p="https://cxone.niceincontact.com/.well-known/cxone-configuration",authenticationUri:d="https://cxone.niceincontact.com/auth/token"}){const h="Basic "+Buffer.from(`${encodeURIComponent(e)}:${encodeURIComponent(t)}`).toString("base64"),{tenantId:m,token:w,tokenType:y}=await o({authenticationUri:d,authorisation:h,accessKey:n,accessSecret:r}),g=await a({wellKnownUri:p,tenantId:m}),[{hasCapacity:A,hasAgentsAvailable:k},f]=await Promise.all([s({baseUrl:g,tokenType:y,token:w,skillEndpoint:u,maxQueueCount:c}),i({baseUrl:g,token:w,tokenType:y,hoursEndpoint:l})]);let x="UNAVAILABLE";return f&&k&&A?x="AVAILABLE":f&&k&&!A&&(x="EXISTING"),{date:new Date,availability:x}}},792:(e,t,n)=>{const{DateTime:o}=n(168),a=e=>Number(e.split(":")[0]);e.exports={isWithinHours:(e,t)=>{const n=t?o.fromISO(t):o.local();n.setZone("Europe/London");const i=t?new Date(t):new Date,s=i.toLocaleDateString("en-GB",{weekday:"long"}),r=i.toLocaleDateString("en-GB").split("/"),c=e.find(e=>e.day===s),u=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.openTime)),l=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.closeTime));return n.diff(u).milliseconds>=0&&n.diff(l).milliseconds<=0}}},938:e=>{"use strict";e.exports=require("axios")}},t={},n=function n(o){var a=t[o];if(void 0!==a)return a.exports;var i=t[o]={exports:{}};return e[o](i,i.exports,n),i.exports}(525);module.exports=n})();
+(()=>{var e={525(e,t,n){const{authenticate:o,getApiBaseUrl:a,getIsOpen:i,getActivity:s}=n(398);e.exports=async function({clientId:e,clientSecret:t,accessKey:n,accessSecret:r,maxQueueCount:c,skillEndpoint:u,hoursEndpoint:l,wellKnownUri:p="https://cxone.niceincontact.com/.well-known/cxone-configuration",authenticationUri:d="https://cxone.niceincontact.com/auth/token"}){const h="Basic "+Buffer.from(`${encodeURIComponent(e)}:${encodeURIComponent(t)}`).toString("base64"),{tenantId:m,token:y,tokenType:w}=await o({authenticationUri:d,authorisation:h,accessKey:n,accessSecret:r}),g=await a({wellKnownUri:p,tenantId:m}),[{hasCapacity:A,hasAgentsAvailable:k},f]=await Promise.all([s({baseUrl:g,tokenType:w,token:y,skillEndpoint:u,maxQueueCount:c}),i({baseUrl:g,token:y,tokenType:w,hoursEndpoint:l})]);let x="UNAVAILABLE";return f&&k&&A?x="AVAILABLE":f&&k&&!A&&(x="EXISTING"),{date:new Date,availability:x}}},398(e,t,n){const o=n(792),a=n(938),i=n(158),{isWithinHours:s}=n(411),r="application/x-www-form-urlencoded";e.exports={authenticate:async({authenticationUri:e,authorisation:t,accessKey:n,accessSecret:s})=>{const c=new URL(e),u=o.stringify({grant_type:"password",username:n,password:s}),l=await a.post(c.href,u,{signal:AbortSignal.timeout(3e3),headers:{Host:c.host,"Content-Type":r,Authorization:t}});return{token:l.data.access_token,tokenType:l.data.token_type,tenantId:i(l.data.id_token)?.tenantId}},getApiBaseUrl:async({wellKnownUri:e,tenantId:t})=>{const n=new URL(e);n.searchParams.set("tenantId",t);const{data:o}=await a.get(n.href,{headers:{Host:n.host},signal:AbortSignal.timeout(3e3)});return o.api_endpoint},getIsOpen:async({baseUrl:e,token:t,tokenType:n,hoursEndpoint:o})=>{const i=new URL(o,e),c=(await a.get(i.href,{signal:AbortSignal.timeout(3e3),headers:{Host:i.host,Authorization:`${n} ${t}`,"Content-Type":r}})).data.resultSet.hoursOfOperationProfiles[0].days;return s(c)},getActivity:async({tokenType:e,token:t,baseUrl:n,skillEndpoint:o,maxQueueCount:i})=>{const s=new URL(o,n),c=(await a.get(s.href,{signal:AbortSignal.timeout(3e3),headers:{Host:s.host,Authorization:`${e} ${t}`,"Content-Type":r}})).data.skillActivity[0];return{hasCapacity:c.queueCount<i,hasAgentsAvailable:c.agentsAvailable>=1}}}},411(e,t,n){const{DateTime:o}=n(168),a=e=>Number(e.split(":")[0]);e.exports={isWithinHours:(e,t)=>{const n=t?o.fromISO(t):o.local();n.setZone("Europe/London");const i=t?new Date(t):new Date,s=i.toLocaleDateString("en-GB",{weekday:"long"}),r=i.toLocaleDateString("en-GB").split("/"),c=e.find(e=>e.day===s),u=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.openTime)),l=o.local(Number(r[2]),Number(r[1]),Number(r[0]),a(c.closeTime));return n.diff(u).milliseconds>=0&&n.diff(l).milliseconds<=0}}},938(e){"use strict";e.exports=require("axios")},158(e){"use strict";e.exports=require("jwt-decode")},168(e){"use strict";e.exports=require("luxon")},792(e){"use strict";e.exports=require("node:querystring")}},t={},n=function n(o){var a=t[o];if(void 0!==a)return a.exports;var i=t[o]={exports:{}};return e[o](i,i.exports,n),i.exports}(525);module.exports=n})();

package/docs/development-guide.md

@@ -2,4 +2,4 @@
 
 1) Clone the repo
 2) Run `npm install` to install the dependencies.
-3) Run `npm run dev` to run a demo server with hot module reloading on http://localhost:9000.
+3) Run `npm run dev` to run a demo server with hot module reloading on http://localhost:3010.

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@defra/flood-webchat",
-  "version": "1.0.12",
+  "version": "1.0.19",
   "description": "",
   "main": "dist/server.js",
   "browser": "dist/client.js",
@@ -13,7 +13,7 @@
     "lint:fix": "npm run lint:js -- --fix && npm run lint:scss -- --fix",
     "lint:js": "standard",
     "lint:scss": "stylelint \"**/*.scss\"",
-    "prepare": "husky install"
+    "prepare": "husky"
   },
   "standard": {
     "ignore": [
@@ -26,49 +26,51 @@
   "keywords": [],
   "author": "DEFRA",
   "license": "OGL-UK-3.0",
+  "repository": {
+    "type": "git",
+    "url": "git+https://github.com/DEFRA/flood-webchat.git"
+  },
   "devDependencies": {
-    "@babel/core": "^7.24.6",
-    "@babel/preset-env": "^7.24.6",
-    "@babel/preset-react": "^7.24.6",
-    "@testing-library/jest-dom": "^6.4.5",
-    "@testing-library/react": "^16.0.0",
-    "@testing-library/user-event": "^14.5.2",
-    "@types/jest": "^29.5.12",
-    "babel-jest": "^29.6.4",
-    "babel-loader": "^9.1.3",
-    "core-js": "^3.37.1",
-    "css-loader": "^7.1.2",
-    "dotenv": "^16.4.5",
-    "husky": "^9.0.11",
-    "jest": "^29.7.0",
-    "jest-environment-jsdom": "^29.7.0",
-    "mini-css-extract-plugin": "^2.9.0",
-    "node-cache": "^5.1.2",
-    "node-sass": "^9.0.0",
-    "sass": "^1.77.5",
-    "sass-loader": "^14.2.1",
-    "standard": "^17.1.0",
-    "stylelint": "^15.11.0",
-    "stylelint-config-gds": "^1.1.1",
-    "webpack": "^5.92.0",
-    "webpack-cli": "^5.1.4",
-    "webpack-dev-server": "^5.0.4",
-    "webpack-merge": "^5.10.0",
-    "webpack-node-externals": "^3.0.0"
+    "@babel/core": "7.29.0",
+    "@babel/preset-env": "7.29.2",
+    "@babel/preset-react": "7.28.5",
+    "@testing-library/jest-dom": "6.9.1",
+    "@testing-library/react": "16.3.2",
+    "@testing-library/user-event": "14.6.1",
+    "@types/jest": "30.0.0",
+    "babel-jest": "30.3.0",
+    "babel-loader": "10.1.1",
+    "core-js": "3.49.0",
+    "css-loader": "7.1.4",
+    "dotenv": "17.4.0",
+    "husky": "9.1.7",
+    "jest": "30.3.0",
+    "jest-environment-jsdom": "30.3.0",
+    "mini-css-extract-plugin": "2.10.2",
+    "node-cache": "5.1.2",
+    "sass": "1.98.0",
+    "sass-loader": "16.0.7",
+    "standard": "17.1.2",
+    "stylelint": "16.26.1",
+    "stylelint-config-gds": "2.0.0",
+    "webpack": "5.105.4",
+    "webpack-cli": "7.0.2",
+    "webpack-dev-server": "5.2.3",
+    "webpack-merge": "6.0.1",
+    "webpack-node-externals": "3.0.0"
   },
   "peerDependencies": {
-    "govuk-frontend": "^5.4.0"
+    "govuk-frontend": "5.10.0"
   },
   "dependencies": {
-    "@nice-devone/nice-cxone-chat-web-sdk": "^1.18.0",
-    "axios": "^1.7.2",
-    "html-react-parser": "^5.1.10",
-    "jwt-decode": "^4.0.0",
-    "lodash.debounce": "^4.0.8",
-    "luxon": "^3.4.4",
-    "querystring": "^0.2.1",
-    "react": "^18.3.1",
-    "react-dom": "^18.3.1",
-    "uuid": "^10.0.0"
+    "@nice-devone/nice-cxone-chat-web-sdk": "3.1.1",
+    "axios": "1.15.0",
+    "html-react-parser": "5.2.17",
+    "jwt-decode": "3.1.2",
+    "lodash.debounce": "4.0.8",
+    "luxon": "3.7.2",
+    "react": "19.2.4",
+    "react-dom": "19.2.4",
+    "uuid": "9.0.1"
   }
 }

package/src/client/components/availability/availability.scss

@@ -2,6 +2,7 @@
 #wc-availability {
   margin-bottom: govuk-spacing(4);
 }
+
 // stylelint-enable selector-max-id
 
 .wc-availability__inner {
@@ -18,6 +19,7 @@
   padding-left: 15px;
   padding-right: 15px;
   border: 1px solid transparent;
+
   @media (forced-colors: active) {
     border-color: currentColor;
   }
@@ -45,7 +47,8 @@
     color: govuk-colour('blue');
   }
 
-  .govuk-visually-hidden, .wc-availability__unseen {
+  .govuk-visually-hidden,
+  .wc-availability__unseen {
     pointer-events: none;
   }
 
@@ -58,11 +61,13 @@
   display: inline-block;
   position: relative;
   border: 1px solid transparent;
+
   @media (forced-colors: active) {
     border-color: currentColor;
   }
+
   border-radius: 10px;
-  background-color: govuk-colour('black');
+  background-color: govuk-colour('blue');
   color: govuk-colour('white');
   font-weight: bold;
   font-size: 14px;

package/src/client/components/chat/chat.jsx

@@ -42,7 +42,8 @@ export function Chat ({ onEndChatScreen, onSettingsScreen }) {
     setUserMessage(e.target?.value)
   }
 
-  const agentName = agent?.nickname || agent?.firstName
+  const latestOutboundMessage = [...messages].reverse().find(message => message.direction === 'outbound' && message.assignee)
+  const agentName = agent?.nickname || agent?.firstName || latestOutboundMessage?.assignee
 
   const connectionHeadlineText = agentStatusHeadline(availability, agentStatus, agentName)
 

package/src/client/components/chat/chat.scss

@@ -8,6 +8,7 @@
   display: flex;
   position: relative;
   padding: 15px;
+
   @include mq ($from: tablet) {
     padding: 10px;
   }
@@ -20,6 +21,7 @@
     right: 15px;
     height: 0;
     border-bottom: 1px solid $govuk-border-colour;
+
     @include mq ($from: tablet) {
       left: 10px;
       right: 10px;
@@ -31,7 +33,7 @@
     margin-bottom: 0;
   }
 
-  &__link{
+  &__link {
     @extend %wc-link-button;
     margin-left: auto;
 
@@ -46,7 +48,7 @@
   outline-offset: -2px;
   box-shadow:
     inset 0 0 0 2px $govuk-focus-colour,
-    inset 0 0 0 4px govuk-colour('black'), 
+    inset 0 0 0 4px govuk-colour('black'),
     0 0 0 1px $govuk-focus-colour;
 }
 
@@ -64,7 +66,7 @@
     width: fit-content;
 
     &.inbound {
-     margin-left: auto;
+      margin-left: auto;
     }
 
     @include mq ($from: tablet) {
@@ -124,13 +126,13 @@
       display: block;
       color: govuk-colour('dark-grey');
     }
-    
+
     @media (forced-colors: active) {
       svg {
         color: currentColor;
       }
     }
-    
+
 
     svg circle {
       animation: 1s blink infinite;
@@ -161,9 +163,11 @@
     font-size: 16px;
     line-height: 20px;
     margin: 20px;
+
     @include mq ($from: tablet) {
       margin: 18px 18px 19px;
     }
+
     left: 0;
     bottom: 0;
     color: $govuk-secondary-text-colour;
@@ -180,9 +184,11 @@
     flex: 1 1 auto;
     align-self: flex-end;
     margin: 20px;
+
     @include mq ($from: tablet) {
       margin: 18px 18px 19px;
     }
+
     padding: 0;
     border: 0;
     height: 20px;
@@ -199,9 +205,11 @@
 
   &__button {
     margin: 10px 15px 12px 0;
+
     @include mq ($from: tablet) {
       margin-right: 10px;
     }
+
     font-size: 16px;
     position: relative;
     flex: 0 0 auto;
@@ -223,7 +231,7 @@
   }
 }
 
-.wc-body:focus-visible + .wc-footer .wc-form {
+.wc-body:focus-visible+.wc-footer .wc-form {
   border-top: 1px solid transparent;
 }
 

package/src/client/components/panel/panel-header.jsx

@@ -40,8 +40,8 @@ export function PanelHeader () {
     </button>
   )
 
-  const isMobileAndHasHistory = isMobile && globalThis.history.state
-  const isMobileAndNoHistory = isMobile && !globalThis.history.state
+  const isMobileAndHasHistory = isMobile && window.history.state
+  const isMobileAndNoHistory = isMobile && !window.history.state
 
   let RightButtonComponent = CloseButtonComponent
 
@@ -62,7 +62,7 @@ export function PanelHeader () {
   }
 
   return (
-    <div className='wc-header govuk-header'>
+    <div className='wc-header'>
       {isMobileAndHasHistory ? BackButtonComponent : null}
 
       <h2 id='wc-header' className='wc-header__title'>

package/src/client/components/panel/panel.scss

@@ -12,6 +12,7 @@
   -webkit-overflow-scrolling: touch;
   touch-action: pan-x pan-y;
   background-color: #ffffff;
+
   @include mq ($from: tablet) {
     top: auto;
     left: auto;
@@ -42,9 +43,11 @@
     background-color: transparent;
     border: 0;
     outline: 0;
+
     @include mq ($from: tablet) {
       border: 1px solid govuk-colour('black');
     }
+
     box-sizing: border-box;
   }
 }
@@ -54,7 +57,7 @@
   flex-direction: row;
   align-items: center;
   background-color: govuk-colour('blue');
-  border-bottom: 1px solid govuk-colour('black');
+  border-bottom: 1px solid govuk-colour('blue');
   padding: 3px;
 
   &__link {
@@ -65,9 +68,11 @@
     @extend %govuk-heading-s;
     font-size: 19px;
     padding: 0 0 0 10px;
+
     @include mq ($from: tablet) {
       padding-left: 7px;
     }
+
     color: govuk-colour('white');
     margin-bottom: 0;
   }

package/src/server/lib/client.js

@@ -1,6 +1,6 @@
-const querystring = require('querystring')
+const querystring = require('node:querystring')
 const axios = require('axios')
-const { jwtDecode } = require('jwt-decode')
+const jwtdecode = require('jwt-decode')
 const { isWithinHours } = require('./utils.js')
 
 const contentType = 'application/x-www-form-urlencoded'
@@ -25,7 +25,7 @@ const authenticate = async ({ authenticationUri, authorisation, accessKey, acces
   return {
     token: auth.data.access_token,
     tokenType: auth.data.token_type,
-    tenantId: jwtDecode(auth.data.id_token)?.tenantId
+    tenantId: jwtdecode(auth.data.id_token)?.tenantId
   }
 }