@defra/flood-webchat 0.0.1-beta.47 → 0.0.1-beta.48

package/dist/client.js

@@ -1,2433 +1 @@
-/******/ (() => { // webpackBootstrap
-/******/ 	"use strict";
-/******/ 	var __webpack_modules__ = ({
-
-/***/ "./src/client/components/availability/availability.jsx":
-/*!*************************************************************!*\
-  !*** ./src/client/components/availability/availability.jsx ***!
-  \*************************************************************/
-/***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
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-/* harmony export */ __webpack_require__.d(__webpack_exports__, {
-/* harmony export */   Availability: () => (/* binding */ Availability)
-/* harmony export */ });
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-/* harmony import */ var _panel_panel_jsx__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! ../panel/panel.jsx */ "./src/client/components/panel/panel.jsx");
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-/* harmony import */ var _store_useApp__WEBPACK_IMPORTED_MODULE_4__ = __webpack_require__(/*! ../../store/useApp */ "./src/client/store/useApp.js");
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-
-
-
-
-
-
-
-function Availability() {
-  const {
-    availability,
-    isChatOpen,
-    setChatVisibility,
-    unseenCount,
-    threadId,
-    setUnseenCount,
-    setInstigatorId,
-    setLiveRegionText
-  } = (0,_store_useApp__WEBPACK_IMPORTED_MODULE_4__.useApp)();
-  const buttonRef = (0,react__WEBPACK_IMPORTED_MODULE_0__.useRef)();
-  const showUnseenCount = unseenCount > 0 && !isChatOpen;
-  const messageText = unseenCount > 1 ? 'new messages' : 'new message';
-  const onClick = e => {
-    e.preventDefault();
-    setUnseenCount(0);
-    setChatVisibility(!isChatOpen);
-    setInstigatorId(e.target.id);
-    if (!isChatOpen) {
-      (0,_lib_history_js__WEBPACK_IMPORTED_MODULE_5__.historyPushState)();
-    } else {
-      (0,_lib_history_js__WEBPACK_IMPORTED_MODULE_5__.historyReplaceState)();
-    }
-  };
-  const onKeyDown = event => {
-    if (event.key === ' ') {
-      event.preventDefault();
-    }
-  };
-  const onKeyUp = event => {
-    if (event.key === ' ') {
-      setUnseenCount(0);
-      setChatVisibility(!isChatOpen);
-    }
-  };
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (showUnseenCount) {
-      setLiveRegionText(`Floodline webchat - ${unseenCount} ${messageText}`);
-    }
-    return () => {
-      setLiveRegionText();
-    };
-  }, [unseenCount, isChatOpen]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    const onScroll = () => {
-      if (!threadId) {
-        return;
-      }
-      if (availability !== 'AVAILABLE') {
-        return;
-      }
-      const rect = buttonRef.current.parentElement.getBoundingClientRect();
-      const isBelowFold = rect.top + 35 > (window.innerHeight || document.documentElement.clientHeight);
-      const isFixed = !isChatOpen && isBelowFold;
-      document.documentElement.classList.toggle('wc-u-scroll-padding', isFixed);
-      document.body.classList.toggle('wc-u-scroll-padding', isFixed);
-      buttonRef.current.classList.toggle('wc-availability--fixed', isFixed);
-    };
-    document.addEventListener('scroll', onScroll);
-    onScroll();
-    return () => {
-      document.removeEventListener('scroll', onScroll);
-    };
-  }, [threadId, isChatOpen, availability]);
-  switch (availability) {
-    case 'AVAILABLE':
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-        className: (0,_lib_classnames__WEBPACK_IMPORTED_MODULE_1__.classnames)('wc-availability', isChatOpen && 'wc-open'),
-        ref: buttonRef
-      }, /*#__PURE__*/react__WEBPACK_IMPORTED_MODULE_0___default().createElement("div", {
-        className: "wc-availability__inner"
-      }, /*#__PURE__*/react__WEBPACK_IMPORTED_MODULE_0___default().createElement("a", {
-        id: "webchat-start-chat-link",
-        className: "wc-availability__link",
-        href: "#webchat",
-        draggable: "false",
-        onClick: onClick,
-        onKeyUp: onKeyUp,
-        onKeyDown: onKeyDown,
-        role: "button",
-        "data-module": "govuk-button"
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-        className: "wc-availability__unseen"
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-        className: "govuk-visually-hidden"
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-    case 'EXISTING':
-    case 'UNAVAILABLE':
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-        className: "govuk-body"
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-  }
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-/***/ }),
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-/***/ "./src/client/components/chat/chat.jsx":
-/*!*********************************************!*\
-  !*** ./src/client/components/chat/chat.jsx ***!
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-
-
-
-
-
-
-
-
-function Chat({
-  onEndChatScreen,
-  onSettingsScreen
-}) {
-  const {
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-    thread,
-    messages,
-    agent,
-    agentStatus,
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-  const [userMessage, setUserMessage] = (0,react__WEBPACK_IMPORTED_MODULE_0__.useState)('');
-  const [focusVisibleWithin, setFocusVisibleWithin] = (0,react__WEBPACK_IMPORTED_MODULE_0__.useState)(false);
-  const messageRef = (0,react__WEBPACK_IMPORTED_MODULE_0__.useRef)();
-  (0,_hooks_useTextareaAutosize_js__WEBPACK_IMPORTED_MODULE_5__.useTextareaAutosize)(messageRef.current, userMessage);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (settings.scroll && messages.length !== 0) {
-      const chatBody = document.querySelector('.wc-body');
-      chatBody.scrollTop = chatBody.scrollHeight;
-    }
-  }, [messages, isAgentTyping]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    const label = document.querySelector('.wc-form__label');
-    if (userMessage.length === 0) {
-      label.classList.remove('govuk-visually-hidden');
-    } else {
-      label.classList.add('govuk-visually-hidden');
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-  }, [userMessage]);
-  const onChange = e => {
-    setUserMessage(e.target?.value);
-  };
-  const agentName = agent?.nickname || agent?.firstName;
-  const connectionHeadlineText = (0,_lib_agent_status_headline_js__WEBPACK_IMPORTED_MODULE_7__.agentStatusHeadline)(availability, agentStatus, agentName);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (connectionHeadlineText) {
-      setLiveRegionText(`Floodline webchat - ${connectionHeadlineText}`);
-    }
-    return () => {
-      setLiveRegionText();
-    };
-  }, [connectionHeadlineText]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (isAgentTyping && isChatOpen) {
-      setLiveRegionText(`${agentName} is typing...`);
-    }
-    return () => {
-      setLiveRegionText();
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-  }, [isAgentTyping, isChatOpen]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    const lastAgentMessage = messages[messages.length - 1];
-    if (agentStatus !== 'closed' && lastAgentMessage?.direction === 'outbound') {
-      setLiveRegionText(`${agentName} said: ${lastAgentMessage.text}`);
-    }
-    return () => {
-      setLiveRegionText();
-    };
-  }, [messages]);
-  const sendMessage = () => {
-    if (messageRef.current.value.length === 0 || agentStatus === 'closed') {
-      return;
-    }
-    try {
-      const message = messageRef.current.value.trim();
-      thread.sendTextMessage(message);
-      setLiveRegionText(`You said: ${message}`);
-    } catch (err) {
-      console.log('[Chat Error] sendMessage', err);
-    }
-    setUserMessage('');
-  };
-  const handleSubmit = e => {
-    e.preventDefault();
-    sendMessage();
-  };
-  const saveChat = () => {
-    const transcript = (0,_lib_transform_messages_js__WEBPACK_IMPORTED_MODULE_6__.formatTranscript)(messages);
-    const saveChatLink = document.querySelector('#transcript-download');
-    saveChatLink.setAttribute('href', `data:text/plain;charset=utf-8,${transcript}`);
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-  const handleKeyPress = e => {
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-      switch (e.target.id) {
-        case 'text-area':
-          e.preventDefault();
-          sendMessage();
-          break;
-        case 'end-chat':
-          onEndChatScreen(e);
-          break;
-        case 'wc-settings':
-          onSettingsScreen(e);
-          break;
-        case 'transcript-download':
-          saveChat();
-          break;
-        default:
-          break;
-      }
-    }
-    if (e.key === ' ') {
-      if (e.target.id === 'end-chat') {
-        onEndChatScreen(e);
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-    setInstigatorId
-  } = (0,_store_useApp__WEBPACK_IMPORTED_MODULE_2__.useApp)();
-  if (!threadId) {
-    return null;
-  }
-  const targetContainer = document.getElementById('webchat-skip-link-container');
-  if (!targetContainer) {
-    return null;
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-    "data-wc-open-btn": true
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-  !*** ./src/client/hooks/useFocusedElements.js ***!
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-const ariaHidden = 'aria-hidden';
-const dataWcInert = 'data-wc-inert';
-const setAriaHidden = isInert => {
-  for (const node of document.body.children) {
-    if (node.id !== 'wc-panel') {
-      // We only want to toggle elements that aren't already inert
-      if (isInert && !node.getAttribute(ariaHidden)) {
-        node.setAttribute(ariaHidden, 'true');
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-        node.removeAttribute(ariaHidden);
-        node.removeAttribute(dataWcInert);
-      }
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-};
-const getFocusableElements = () => {
-  const selectors = ['#wc-panel a:not([disabled])', '#wc-panel button:not([disabled])', '#wc-panel select:not([disabled])', '#wc-panel input:not([disabled])', '#wc-panel textarea:not([disabled])', '#wc-panel *[tabindex="0"]:not([disabled])'];
-  const elements = document.body.querySelectorAll(selectors.join(','));
-  return Array.from(elements).filter(e => !e.closest('[hidden]') && !e.closest('[aria-hidden="true"]'));
-};
-const useFocusedElements = screen => {
-  const [panelElements, setPanelElements] = (0,react__WEBPACK_IMPORTED_MODULE_0__.useState)([]);
-  const onKeyDown = (0,react__WEBPACK_IMPORTED_MODULE_0__.useCallback)(e => {
-    const webchatPanelElement = document.querySelector('#wc-panel');
-    if (e.key === 'Tab') {
-      if (webchatPanelElement && !document.activeElement.closest('#wc-panel')) {
-        webchatPanelElement.focus();
-      }
-      if (e.shiftKey) {
-        if (document.activeElement === panelElements[0]) {
-          panelElements[panelElements.length - 1].focus();
-          e.preventDefault();
-        } else if (document.activeElement === document.querySelector('#wc-panel')) {
-          panelElements[panelElements.length - 1]?.focus();
-          e.preventDefault();
-        }
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-        panelElements[0].focus();
-        e.preventDefault();
-      }
-    }
-  }, [panelElements]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    setPanelElements(getFocusableElements());
-  }, [screen]);
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    setAriaHidden(true);
-    const panelElement = document.querySelector('#wc-panel');
-    panelElement.focus();
-    document.addEventListener('keydown', onKeyDown);
-    return () => {
-      setAriaHidden();
-      document.removeEventListener('keydown', onKeyDown);
-    };
-  }, [panelElements]);
-};
-
-
-/***/ }),
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-/* harmony export */   useTextareaAutosize: () => (/* binding */ useTextareaAutosize)
-/* harmony export */ });
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-const useTextareaAutosize = (textAreaRef, value) => {
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (textAreaRef) {
-      textAreaRef.style.height = '0px';
-      const scrollHeight = textAreaRef.scrollHeight;
-      textAreaRef.style.height = `${scrollHeight}px`;
-    }
-  }, [textAreaRef, value]);
-};
-
-/***/ }),
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-/*!*************************************************!*\
-  !*** ./src/client/lib/agent-status-headline.js ***!
-  \*************************************************/
-/***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
-
-__webpack_require__.r(__webpack_exports__);
-/* harmony export */ __webpack_require__.d(__webpack_exports__, {
-/* harmony export */   agentStatusHeadline: () => (/* binding */ agentStatusHeadline)
-/* harmony export */ });
-const agentStatusHeadline = (availability, agentStatus, agentName) => {
-  if (availability === 'UNAVAILABLE') {
-    return 'Webchat is not currently available';
-  }
-  if (!agentStatus) {
-    return 'Connecting to Floodline';
-  }
-  switch (agentStatus) {
-    case 'closed':
-    case 'resolved':
-      return agentName ? `${agentName} ended the session` : 'Session ended by advisor';
-    default:
-      return agentName ? `You are speaking with ${agentName}` : 'No advisers currently available';
-  }
-};
-
-/***/ }),
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-__webpack_require__.r(__webpack_exports__);
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-  const response = await fetch(endpoint);
-  const data = await response.json();
-  return {
-    availability: data.availability || 'UNAVAILABLE'
-  };
-}
-
-/***/ }),
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-/* harmony export */   historyPushState: () => (/* binding */ historyPushState),
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-/* harmony export */ });
-const historyPushState = () => {
-  const url = window.location.href.split('#')[0];
-  window.history.pushState({
-    history: true
-  }, null, `${url}#webchat`);
-};
-const historyReplaceState = () => {
-  if (window.history.state?.history) {
-    return window.history.back();
-  }
-  const url = window.location.href.split('#')[0];
-  return window.history.replaceState(null, null, url);
-};
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-/***/ }),
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-/***/ ((__unused_webpack_module, __webpack_exports__, __webpack_require__) => {
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-__webpack_require__.r(__webpack_exports__);
-/* harmony export */ __webpack_require__.d(__webpack_exports__, {
-/* harmony export */   messageNotification: () => (/* binding */ messageNotification)
-/* harmony export */ });
-const messageNotification = audioUrl => {
-  let buffer;
-  const context = new (window.AudioContext || window.webkitAudioContext)();
-  if (context.state === 'suspended') {
-    const events = ['touchstart', 'touchend', 'mousedown', 'wheel', 'keydown', 'click'];
-    const unlock = _e => {
-      events.forEach(event => {
-        document.body.removeEventListener(event, unlock);
-      });
-      context.resume();
-    };
-    events.forEach(event => {
-      document.body.addEventListener(event, unlock, false);
-    });
-  }
-  fetch(audioUrl).then(response => response.arrayBuffer()).then(data => context.decodeAudioData(data)).then(decodedData => {
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-  }).catch(console.error);
-  return () => {
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-  !*** ./src/client/lib/transform-messages.js ***!
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-__webpack_require__.r(__webpack_exports__);
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-/* harmony export */   formatTranscript: () => (/* binding */ formatTranscript),
-/* harmony export */   transformMessage: () => (/* binding */ transformMessage),
-/* harmony export */   transformMessages: () => (/* binding */ transformMessages)
-/* harmony export */ });
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-const transformMessage = message => {
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-    text: message.messageContent?.text,
-    createdAt: new Date(message.createdAt),
-    user: message.authorEndUserIdentity?.fullName?.trim() || null,
-    assignee: message.authorUser?.firstName || null,
-    direction: message.direction
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-};
-const transformMessages = messages => messages.map(message => transformMessage(message));
-const formatTranscript = messages => {
-  const now = luxon__WEBPACK_IMPORTED_MODULE_0__.DateTime.local();
-  now.setZone('Europe/London');
-  let string = `Floodline webchat transcript, ${now.toFormat('HH:mm:ss a, dd LLLL yyyy')}\n\n`;
-  for (const message of messages) {
-    const {
-      text,
-      direction,
-      user,
-      assignee,
-      createdAt
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-    const author = direction === 'inbound' ? user : `${assignee} (Floodline adviser)`;
-    const date = luxon__WEBPACK_IMPORTED_MODULE_0__.DateTime.fromJSDate(new Date(createdAt)).setZone('Europe/London').toFormat('HH:mm:ss a, dd LLLL yyyy');
-    string += `[${date}] ${author}: \n${text}\n\n`;
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-  string = string.replace(/<a\b[^>]*>/i, '').replace(/<\/a>/i, '');
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-  availability,
-  options,
-  children
-}) => {
-  const [state, dispatch] = (0,react__WEBPACK_IMPORTED_MODULE_0__.useReducer)(_reducer_js__WEBPACK_IMPORTED_MODULE_3__.reducer, _reducer_js__WEBPACK_IMPORTED_MODULE_3__.initialState);
-  const playSound = (0,_lib_message_notification_js__WEBPACK_IMPORTED_MODULE_2__.messageNotification)(options.audioUrl);
-
-  /**
-   * SDK event handlers
-   */
-  const onLiveChatRecovered = e => {
-    dispatch({
-      type: 'SET_AGENT',
-      payload: e.detail.data.inboxAssignee
-    });
-    dispatch({
-      type: 'SET_AGENT_STATUS',
-      payload: e.detail.data.contact.status
-    });
-    dispatch({
-      type: 'SET_UNSEEN_COUNT',
-      payload: e.detail.data.contact.customerStatistics.unseenMessagesCount
-    });
-  };
-  const onAssignedAgentChanged = e => {
-    dispatch({
-      type: 'SET_AGENT',
-      payload: e.detail.data.inboxAssignee
-    });
-    dispatch({
-      type: 'SET_AGENT_STATUS',
-      payload: e.detail.data.case.status
-    });
-  };
-  const onAgentTypingStarted = () => {
-    dispatch({
-      type: 'SET_AGENT_TYPING',
-      payload: true
-    });
-  };
-  const onAgentTypingEnded = () => {
-    dispatch({
-      type: 'SET_AGENT_TYPING',
-      payload: false
-    });
-    dispatch({
-      type: 'SET_LIVE_REGION_TEXT'
-    });
-  };
-  const onMessageCreated = e => {
-    dispatch({
-      type: 'SET_MESSAGE',
-      payload: e.detail.data.message
-    });
-    dispatch({
-      type: 'SET_AGENT_STATUS',
-      payload: e.detail.data.case.status
-    });
-    dispatch({
-      type: 'SET_UNSEEN_COUNT',
-      payload: e.detail.data.case.customerStatistics.unseenMessagesCount
-    });
-    const isAudioOn = JSON.parse(window.localStorage.getItem(_constants_js__WEBPACK_IMPORTED_MODULE_4__.SETTINGS_STORAGE_KEY)).audio;
-    if (isAudioOn && e.detail.data.message.direction === 'outbound') {
-      playSound();
-    }
-  };
-  const onContactStatusChanged = e => {
-    dispatch({
-      type: 'SET_AGENT_STATUS',
-      payload: e.detail.data.case.status
-    });
-  };
-  const onMatchMedia = e => {
-    dispatch({
-      type: 'TOGGLE_IS_MOBILE',
-      payload: e.matches
-    });
-  };
-  const onKeydown = () => {
-    dispatch({
-      type: 'TOGGLE_IS_KEYBOARD',
-      payload: true
-    });
-  };
-  const onPointerdown = () => {
-    dispatch({
-      type: 'TOGGLE_IS_KEYBOARD',
-      payload: false
-    });
-  };
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.LIVECHAT_RECOVERED, onLiveChatRecovered);
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.MESSAGE_CREATED, onMessageCreated);
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.AGENT_TYPING_STARTED, onAgentTypingStarted);
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.AGENT_TYPING_ENDED, onAgentTypingEnded);
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.ASSIGNED_AGENT_CHANGED, onAssignedAgentChanged);
-    sdk.onChatEvent(_nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_1__.ChatEvent.CONTACT_STATUS_CHANGED, onContactStatusChanged);
-    // We need to know if it is a mobile and if it is a keyboard interaction
-    window.matchMedia('(max-width: 640px)').addEventListener('change', onMatchMedia);
-    window.addEventListener('keydown', onKeydown);
-    window.addEventListener('pointerdown', onPointerdown);
-    // Tidying up
-    return () => {
-      window.removeEventListener('change', onMatchMedia);
-      window.removeEventListener('keydown', onKeydown);
-      window.removeEventListener('pointerdown', onPointerdown);
-    };
-  }, [sdk]);
-
-  /**
-   * Initialize customerId, threadId and whether the webchat should be open
-   */
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    dispatch({
-      type: 'SET_AVAILABILITY',
-      payload: availability
-    });
-    setCustomerId(window.localStorage.getItem(_constants_js__WEBPACK_IMPORTED_MODULE_4__.CUSTOMER_ID_STORAGE_KEY));
-    setThreadId(window.localStorage.getItem(_constants_js__WEBPACK_IMPORTED_MODULE_4__.THREAD_ID_STORAGE_KEY));
-    setSettings(JSON.parse(window.localStorage.getItem(_constants_js__WEBPACK_IMPORTED_MODULE_4__.SETTINGS_STORAGE_KEY)) || state.settings);
-  }, []);
-
-  /**
-   * Set browser history on start chat click
-   */
-  (0,react__WEBPACK_IMPORTED_MODULE_0__.useEffect)(() => {
-    if (window.location.hash === '#webchat') {
-      setChatVisibility(true);
-    }
-    const onBrowserNavigation = () => {
-      if (window.location.hash === '#webchat') {
-        setChatVisibility(true);
-      } else {
-        setChatVisibility(false);
-      }
-    };
-    window.addEventListener('popstate', onBrowserNavigation);
-    return () => {
-      window.removeEventListener('popstate', onBrowserNavigation);
-    };
-  }, []);
-
-  /**
-   * State update functions
-   */
-  const setChatVisibility = payload => {
-    dispatch({
-      type: 'SET_CHAT_VISIBILITY',
-      payload
-    });
-  };
-  const setCustomerId = customerId => {
-    dispatch({
-      type: 'SET_CUSTOMER_ID',
-      payload: customerId
-    });
-  };
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-/***/ }),
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-  !*** ./src/client/store/constants.js ***!
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-/* harmony export */ });
-const SETTINGS_STORAGE_KEY = 'webchat_settings';
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-  agent: null,
-  agentStatus: null,
-  isAgentTyping: false,
-  isChatOpen: false,
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-  isKeyboard: false,
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-__webpack_require__.r(__webpack_exports__);
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-/* harmony import */ var _nice_devone_nice_cxone_chat_web_sdk__WEBPACK_IMPORTED_MODULE_2__ = __webpack_require__(/*! @nice-devone/nice-cxone-chat-web-sdk */ "@nice-devone/nice-cxone-chat-web-sdk");
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-    channelId: options.channelId,
-    customerId: window.localStorage.getItem(_store_constants_js__WEBPACK_IMPORTED_MODULE_6__.CUSTOMER_ID_STORAGE_KEY) || '',
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