@defra/flood-webchat 0.0.1-beta.2 → 0.0.1-beta.21

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Files changed (39) hide show
  1. package/README.md +83 -1
  2. package/dist/client.js +1607 -212
  3. package/dist/client.js.map +1 -1
  4. package/dist/server.js +181 -240
  5. package/dist/server.js.map +1 -1
  6. package/main.scss +4 -3
  7. package/package.json +6 -2
  8. package/src/client/components/availability/availability.jsx +44 -46
  9. package/src/client/components/availability/availability.scss +105 -5
  10. package/src/client/components/chat/chat.jsx +169 -0
  11. package/src/client/components/chat/chat.scss +143 -0
  12. package/src/client/components/errorSummary/error-summary.jsx +34 -0
  13. package/src/client/components/message/message.jsx +20 -0
  14. package/src/client/components/panel/panel-footer.jsx +9 -0
  15. package/src/client/components/panel/panel-header.jsx +41 -0
  16. package/src/client/components/panel/panel.jsx +119 -0
  17. package/src/client/components/panel/panel.scss +72 -0
  18. package/src/client/components/screens/end-chat.jsx +17 -0
  19. package/src/client/components/screens/pre-chat.jsx +65 -0
  20. package/src/client/components/screens/request-chat.jsx +156 -0
  21. package/src/client/components/screens/settings.jsx +67 -0
  22. package/src/client/components/screens/unavailable.jsx +23 -0
  23. package/src/client/hooks/useFocusedElements.js +71 -0
  24. package/src/client/hooks/useTextareaAutosize.js +13 -0
  25. package/src/client/index.jsx +15 -1
  26. package/src/client/lib/check-availability.js +1 -0
  27. package/src/client/lib/message-notification.js +36 -0
  28. package/src/client/lib/transform-messages.js +35 -0
  29. package/src/client/store/AppProvider.jsx +139 -0
  30. package/src/client/store/actions-map.js +119 -0
  31. package/src/client/store/constants.js +3 -0
  32. package/src/client/store/reducer.js +28 -0
  33. package/src/client/store/useApp.js +5 -0
  34. package/src/client/store/useChatSdk.js +37 -0
  35. package/src/server/index.js +15 -6
  36. package/src/server/lib/client.js +31 -35
  37. package/src/server/lib/utils.js +18 -9
  38. package/src/client/lib/external-stores.js +0 -4
  39. package/src/client/lib/external-sync-store.js +0 -42
package/dist/server.js CHANGED
@@ -7,21 +7,12 @@
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  \*****************************/
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  /***/ ((module, __unused_webpack_exports, __webpack_require__) => {
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9
 
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- function _typeof(obj) { "@babel/helpers - typeof"; return _typeof = "function" == typeof Symbol && "symbol" == typeof Symbol.iterator ? function (obj) { return typeof obj; } : function (obj) { return obj && "function" == typeof Symbol && obj.constructor === Symbol && obj !== Symbol.prototype ? "symbol" : typeof obj; }, _typeof(obj); }
11
- function _regeneratorRuntime() { "use strict"; /*! regenerator-runtime -- Copyright (c) 2014-present, Facebook, Inc. -- license (MIT): https://github.com/facebook/regenerator/blob/main/LICENSE */ _regeneratorRuntime = function _regeneratorRuntime() { return exports; }; var exports = {}, Op = Object.prototype, hasOwn = Op.hasOwnProperty, defineProperty = Object.defineProperty || function (obj, key, desc) { obj[key] = desc.value; }, $Symbol = "function" == typeof Symbol ? Symbol : {}, iteratorSymbol = $Symbol.iterator || "@@iterator", asyncIteratorSymbol = $Symbol.asyncIterator || "@@asyncIterator", toStringTagSymbol = $Symbol.toStringTag || "@@toStringTag"; function define(obj, key, value) { return Object.defineProperty(obj, key, { value: value, enumerable: !0, configurable: !0, writable: !0 }), obj[key]; } try { define({}, ""); } catch (err) { define = function define(obj, key, value) { return obj[key] = value; }; } function wrap(innerFn, outerFn, self, tryLocsList) { var protoGenerator = outerFn && outerFn.prototype instanceof Generator ? outerFn : Generator, generator = Object.create(protoGenerator.prototype), context = new Context(tryLocsList || []); return defineProperty(generator, "_invoke", { value: makeInvokeMethod(innerFn, self, context) }), generator; } function tryCatch(fn, obj, arg) { try { return { type: "normal", arg: fn.call(obj, arg) }; } catch (err) { return { type: "throw", arg: err }; } } exports.wrap = wrap; var ContinueSentinel = {}; function Generator() {} function GeneratorFunction() {} function GeneratorFunctionPrototype() {} var IteratorPrototype = {}; define(IteratorPrototype, iteratorSymbol, function () { return this; }); var getProto = Object.getPrototypeOf, NativeIteratorPrototype = getProto && getProto(getProto(values([]))); NativeIteratorPrototype && NativeIteratorPrototype !== Op && hasOwn.call(NativeIteratorPrototype, iteratorSymbol) && (IteratorPrototype = NativeIteratorPrototype); var Gp = GeneratorFunctionPrototype.prototype = Generator.prototype = Object.create(IteratorPrototype); function defineIteratorMethods(prototype) { ["next", "throw", "return"].forEach(function (method) { define(prototype, method, function (arg) { return this._invoke(method, arg); }); }); } function AsyncIterator(generator, PromiseImpl) { function invoke(method, arg, resolve, reject) { var record = tryCatch(generator[method], generator, arg); if ("throw" !== record.type) { var result = record.arg, value = result.value; return value && "object" == _typeof(value) && hasOwn.call(value, "__await") ? PromiseImpl.resolve(value.__await).then(function (value) { invoke("next", value, resolve, reject); }, function (err) { invoke("throw", err, resolve, reject); }) : PromiseImpl.resolve(value).then(function (unwrapped) { result.value = unwrapped, resolve(result); }, function (error) { return invoke("throw", error, resolve, reject); }); } reject(record.arg); } var previousPromise; defineProperty(this, "_invoke", { value: function value(method, arg) { function callInvokeWithMethodAndArg() { return new PromiseImpl(function (resolve, reject) { invoke(method, arg, resolve, reject); }); } return previousPromise = previousPromise ? previousPromise.then(callInvokeWithMethodAndArg, callInvokeWithMethodAndArg) : callInvokeWithMethodAndArg(); } }); } function makeInvokeMethod(innerFn, self, context) { var state = "suspendedStart"; return function (method, arg) { if ("executing" === state) throw new Error("Generator is already running"); if ("completed" === state) { if ("throw" === method) throw arg; return { value: void 0, done: !0 }; } for (context.method = method, context.arg = arg;;) { var delegate = context.delegate; if (delegate) { var delegateResult = maybeInvokeDelegate(delegate, context); if (delegateResult) { if (delegateResult === ContinueSentinel) continue; return delegateResult; } } if ("next" === context.method) context.sent = context._sent = context.arg;else if ("throw" === context.method) { if ("suspendedStart" === state) throw state = "completed", context.arg; context.dispatchException(context.arg); } else "return" === context.method && context.abrupt("return", context.arg); state = "executing"; var record = tryCatch(innerFn, self, context); if ("normal" === record.type) { if (state = context.done ? "completed" : "suspendedYield", record.arg === ContinueSentinel) continue; return { value: record.arg, done: context.done }; } "throw" === record.type && (state = "completed", context.method = "throw", context.arg = record.arg); } }; } function maybeInvokeDelegate(delegate, context) { var methodName = context.method, method = delegate.iterator[methodName]; if (undefined === method) return context.delegate = null, "throw" === methodName && delegate.iterator["return"] && (context.method = "return", context.arg = undefined, maybeInvokeDelegate(delegate, context), "throw" === context.method) || "return" !== methodName && (context.method = "throw", context.arg = new TypeError("The iterator does not provide a '" + methodName + "' method")), ContinueSentinel; var record = tryCatch(method, delegate.iterator, context.arg); if ("throw" === record.type) return context.method = "throw", context.arg = record.arg, context.delegate = null, ContinueSentinel; var info = record.arg; return info ? info.done ? (context[delegate.resultName] = info.value, context.next = delegate.nextLoc, "return" !== context.method && (context.method = "next", context.arg = undefined), context.delegate = null, ContinueSentinel) : info : (context.method = "throw", context.arg = new TypeError("iterator result is not an object"), context.delegate = null, ContinueSentinel); } function pushTryEntry(locs) { var entry = { tryLoc: locs[0] }; 1 in locs && (entry.catchLoc = locs[1]), 2 in locs && (entry.finallyLoc = locs[2], entry.afterLoc = locs[3]), this.tryEntries.push(entry); } function resetTryEntry(entry) { var record = entry.completion || {}; record.type = "normal", delete record.arg, entry.completion = record; } function Context(tryLocsList) { this.tryEntries = [{ tryLoc: "root" }], tryLocsList.forEach(pushTryEntry, this), this.reset(!0); } function values(iterable) { if (iterable || "" === iterable) { var iteratorMethod = iterable[iteratorSymbol]; if (iteratorMethod) return iteratorMethod.call(iterable); if ("function" == typeof iterable.next) return iterable; if (!isNaN(iterable.length)) { var i = -1, next = function next() { for (; ++i < iterable.length;) if (hasOwn.call(iterable, i)) return next.value = iterable[i], next.done = !1, next; return next.value = undefined, next.done = !0, next; }; return next.next = next; } } throw new TypeError(_typeof(iterable) + " is not iterable"); } return GeneratorFunction.prototype = GeneratorFunctionPrototype, defineProperty(Gp, "constructor", { value: GeneratorFunctionPrototype, configurable: !0 }), defineProperty(GeneratorFunctionPrototype, "constructor", { value: GeneratorFunction, configurable: !0 }), GeneratorFunction.displayName = define(GeneratorFunctionPrototype, toStringTagSymbol, "GeneratorFunction"), exports.isGeneratorFunction = function (genFun) { var ctor = "function" == typeof genFun && genFun.constructor; return !!ctor && (ctor === GeneratorFunction || "GeneratorFunction" === (ctor.displayName || ctor.name)); }, exports.mark = function (genFun) { return Object.setPrototypeOf ? Object.setPrototypeOf(genFun, GeneratorFunctionPrototype) : (genFun.__proto__ = GeneratorFunctionPrototype, define(genFun, toStringTagSymbol, "GeneratorFunction")), genFun.prototype = Object.create(Gp), genFun; }, exports.awrap = function (arg) { return { __await: arg }; }, defineIteratorMethods(AsyncIterator.prototype), define(AsyncIterator.prototype, asyncIteratorSymbol, function () { return this; }), exports.AsyncIterator = AsyncIterator, exports.async = function (innerFn, outerFn, self, tryLocsList, PromiseImpl) { void 0 === PromiseImpl && (PromiseImpl = Promise); var iter = new AsyncIterator(wrap(innerFn, outerFn, self, tryLocsList), PromiseImpl); return exports.isGeneratorFunction(outerFn) ? iter : iter.next().then(function (result) { return result.done ? result.value : iter.next(); }); }, defineIteratorMethods(Gp), define(Gp, toStringTagSymbol, "Generator"), define(Gp, iteratorSymbol, function () { return this; }), define(Gp, "toString", function () { return "[object Generator]"; }), exports.keys = function (val) { var object = Object(val), keys = []; for (var key in object) keys.push(key); return keys.reverse(), function next() { for (; keys.length;) { var key = keys.pop(); if (key in object) return next.value = key, next.done = !1, next; } return next.done = !0, next; }; }, exports.values = values, Context.prototype = { constructor: Context, reset: function reset(skipTempReset) { if (this.prev = 0, this.next = 0, this.sent = this._sent = undefined, this.done = !1, this.delegate = null, this.method = "next", this.arg = undefined, this.tryEntries.forEach(resetTryEntry), !skipTempReset) for (var name in this) "t" === name.charAt(0) && hasOwn.call(this, name) && !isNaN(+name.slice(1)) && (this[name] = undefined); }, stop: function stop() { this.done = !0; var rootRecord = this.tryEntries[0].completion; if ("throw" === rootRecord.type) throw rootRecord.arg; return this.rval; }, dispatchException: function dispatchException(exception) { if (this.done) throw exception; var context = this; function handle(loc, caught) { return record.type = "throw", record.arg = exception, context.next = loc, caught && (context.method = "next", context.arg = undefined), !!caught; } for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i], record = entry.completion; if ("root" === entry.tryLoc) return handle("end"); if (entry.tryLoc <= this.prev) { var hasCatch = hasOwn.call(entry, "catchLoc"), hasFinally = hasOwn.call(entry, "finallyLoc"); if (hasCatch && hasFinally) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } else if (hasCatch) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); } else { if (!hasFinally) throw new Error("try statement without catch or finally"); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } } } }, abrupt: function abrupt(type, arg) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc <= this.prev && hasOwn.call(entry, "finallyLoc") && this.prev < entry.finallyLoc) { var finallyEntry = entry; break; } } finallyEntry && ("break" === type || "continue" === type) && finallyEntry.tryLoc <= arg && arg <= finallyEntry.finallyLoc && (finallyEntry = null); var record = finallyEntry ? finallyEntry.completion : {}; return record.type = type, record.arg = arg, finallyEntry ? (this.method = "next", this.next = finallyEntry.finallyLoc, ContinueSentinel) : this.complete(record); }, complete: function complete(record, afterLoc) { if ("throw" === record.type) throw record.arg; return "break" === record.type || "continue" === record.type ? this.next = record.arg : "return" === record.type ? (this.rval = this.arg = record.arg, this.method = "return", this.next = "end") : "normal" === record.type && afterLoc && (this.next = afterLoc), ContinueSentinel; }, finish: function finish(finallyLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.finallyLoc === finallyLoc) return this.complete(entry.completion, entry.afterLoc), resetTryEntry(entry), ContinueSentinel; } }, "catch": function _catch(tryLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc === tryLoc) { var record = entry.completion; if ("throw" === record.type) { var thrown = record.arg; resetTryEntry(entry); } return thrown; } } throw new Error("illegal catch attempt"); }, delegateYield: function delegateYield(iterable, resultName, nextLoc) { return this.delegate = { iterator: values(iterable), resultName: resultName, nextLoc: nextLoc }, "next" === this.method && (this.arg = undefined), ContinueSentinel; } }, exports; }
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- function _slicedToArray(arr, i) { return _arrayWithHoles(arr) || _iterableToArrayLimit(arr, i) || _unsupportedIterableToArray(arr, i) || _nonIterableRest(); }
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- function _nonIterableRest() { throw new TypeError("Invalid attempt to destructure non-iterable instance.\nIn order to be iterable, non-array objects must have a [Symbol.iterator]() method."); }
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- function _unsupportedIterableToArray(o, minLen) { if (!o) return; if (typeof o === "string") return _arrayLikeToArray(o, minLen); var n = Object.prototype.toString.call(o).slice(8, -1); if (n === "Object" && o.constructor) n = o.constructor.name; if (n === "Map" || n === "Set") return Array.from(o); if (n === "Arguments" || /^(?:Ui|I)nt(?:8|16|32)(?:Clamped)?Array$/.test(n)) return _arrayLikeToArray(o, minLen); }
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- function _arrayLikeToArray(arr, len) { if (len == null || len > arr.length) len = arr.length; for (var i = 0, arr2 = new Array(len); i < len; i++) arr2[i] = arr[i]; return arr2; }
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- function _iterableToArrayLimit(arr, i) { var _i = null == arr ? null : "undefined" != typeof Symbol && arr[Symbol.iterator] || arr["@@iterator"]; if (null != _i) { var _s, _e, _x, _r, _arr = [], _n = !0, _d = !1; try { if (_x = (_i = _i.call(arr)).next, 0 === i) { if (Object(_i) !== _i) return; _n = !1; } else for (; !(_n = (_s = _x.call(_i)).done) && (_arr.push(_s.value), _arr.length !== i); _n = !0); } catch (err) { _d = !0, _e = err; } finally { try { if (!_n && null != _i["return"] && (_r = _i["return"](), Object(_r) !== _r)) return; } finally { if (_d) throw _e; } } return _arr; } }
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- function _arrayWithHoles(arr) { if (Array.isArray(arr)) return arr; }
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- function asyncGeneratorStep(gen, resolve, reject, _next, _throw, key, arg) { try { var info = gen[key](arg); var value = info.value; } catch (error) { reject(error); return; } if (info.done) { resolve(value); } else { Promise.resolve(value).then(_next, _throw); } }
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- function _asyncToGenerator(fn) { return function () { var self = this, args = arguments; return new Promise(function (resolve, reject) { var gen = fn.apply(self, args); function _next(value) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "next", value); } function _throw(err) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "throw", err); } _next(undefined); }); }; }
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- var _require = __webpack_require__(/*! ./lib/client.js */ "./src/server/lib/client.js"),
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- authenticate = _require.authenticate,
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- getHost = _require.getHost,
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- getIsOpen = _require.getIsOpen,
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- getActivity = _require.getActivity;
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+ const {
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+ authenticate,
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+ getApiBaseUrl,
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+ getIsOpen,
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+ getActivity
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+ } = __webpack_require__(/*! ./lib/client.js */ "./src/server/lib/client.js");
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  /**
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  * Returns webchat availability
@@ -32,77 +23,67 @@ var _require = __webpack_require__(/*! ./lib/client.js */ "./src/server/lib/clie
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  * @param options.accessSecret {string}
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  * @param options.skillEndpoint {string}
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  * @param options.hoursEndpoint {string}
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+ * @param options.authenticationUri {string}
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+ * @param options.wellKnownUri {string}
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  * @param options.maxQueueCount {string}
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  * @returns {Promise<{date: Date, availability: (string)}>}
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  */
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- module.exports = /*#__PURE__*/function () {
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- var _getAvailability = _asyncToGenerator( /*#__PURE__*/_regeneratorRuntime().mark(function _callee(_ref) {
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- var clientId, clientSecret, accessKey, accessSecret, skillEndpoint, hoursEndpoint, maxQueueCount, authorisation, _yield$authenticate, tenantId, token, tokenType, host, _yield$Promise$all, _yield$Promise$all2, _yield$Promise$all2$, hasCapacity, hasAgentsAvailable, isOpen, isAvailable, isExistingOnly, availability;
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- return _regeneratorRuntime().wrap(function _callee$(_context) {
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- while (1) switch (_context.prev = _context.next) {
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- case 0:
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- clientId = _ref.clientId, clientSecret = _ref.clientSecret, accessKey = _ref.accessKey, accessSecret = _ref.accessSecret, skillEndpoint = _ref.skillEndpoint, hoursEndpoint = _ref.hoursEndpoint, maxQueueCount = _ref.maxQueueCount;
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- authorisation = 'Basic ' + Buffer.from("".concat(encodeURIComponent(clientId), ":").concat(encodeURIComponent(clientSecret))).toString('base64'); // Cache authentication and re-authenticate when needed (lasts 1 hour?)
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- _context.next = 4;
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- return authenticate({
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- authorisation: authorisation,
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- accessKey: accessKey,
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- accessSecret: accessSecret
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- });
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- case 4:
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- _yield$authenticate = _context.sent;
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- tenantId = _yield$authenticate.tenantId;
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- token = _yield$authenticate.token;
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- tokenType = _yield$authenticate.tokenType;
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- _context.next = 10;
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- return getHost({
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- tenantId: tenantId
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- });
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- case 10:
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- host = _context.sent;
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- _context.next = 13;
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- return Promise.all([getActivity({
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- tokenType: tokenType,
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- token: token,
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- host: host,
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- skillEndpoint: skillEndpoint,
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- maxQueueCount: maxQueueCount
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- }), getIsOpen({
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- token: token,
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- tokenType: tokenType,
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- host: host,
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- hoursEndpoint: hoursEndpoint
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- })]);
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- case 13:
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- _yield$Promise$all = _context.sent;
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- _yield$Promise$all2 = _slicedToArray(_yield$Promise$all, 2);
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- _yield$Promise$all2$ = _yield$Promise$all2[0];
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- hasCapacity = _yield$Promise$all2$.hasCapacity;
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- hasAgentsAvailable = _yield$Promise$all2$.hasAgentsAvailable;
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- isOpen = _yield$Promise$all2[1];
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- isAvailable = isOpen && hasAgentsAvailable && hasCapacity;
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- isExistingOnly = isOpen && hasAgentsAvailable && !hasCapacity;
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- availability = 'UNAVAILABLE';
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- if (isAvailable) {
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- availability = 'AVAILABLE';
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- } else if (isExistingOnly) {
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- availability = 'EXISTING';
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- }
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- return _context.abrupt("return", {
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- date: new Date(),
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- availability: availability
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- });
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- case 24:
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- case "end":
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- return _context.stop();
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- }
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- }, _callee);
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- }));
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- function getAvailability(_x) {
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- return _getAvailability.apply(this, arguments);
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+ module.exports = async function getAvailability({
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+ clientId,
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+ clientSecret,
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+ accessKey,
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+ accessSecret,
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+ maxQueueCount,
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+ skillEndpoint,
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+ hoursEndpoint,
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+ wellKnownUri = 'https://cxone.niceincontact.com/.well-known/cxone-configuration',
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+ authenticationUri = 'https://cxone.niceincontact.com/auth/token'
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+ }) {
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+ const authorisation = 'Basic ' + Buffer.from(`${encodeURIComponent(clientId)}:${encodeURIComponent(clientSecret)}`).toString('base64');
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+
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+ // Cache authentication and re-authenticate when needed (lasts 1 hour?)
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+ const {
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+ tenantId,
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+ token,
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+ tokenType
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+ } = await authenticate({
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+ authenticationUri,
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+ authorisation,
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+ accessKey,
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+ accessSecret
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+ });
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+ const apiBaseUrl = await getApiBaseUrl({
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+ wellKnownUri,
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+ tenantId
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+ });
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+ const [{
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+ hasCapacity,
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+ hasAgentsAvailable
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+ }, isOpen] = await Promise.all([getActivity({
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+ baseUrl: apiBaseUrl,
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+ tokenType,
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+ token,
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+ skillEndpoint,
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+ maxQueueCount
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+ }), getIsOpen({
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+ baseUrl: apiBaseUrl,
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+ token,
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+ tokenType,
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+ hoursEndpoint
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+ })]);
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+ const isAvailable = isOpen && hasAgentsAvailable && hasCapacity;
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+ const isExistingOnly = isOpen && hasAgentsAvailable && !hasCapacity;
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+ let availability = 'UNAVAILABLE';
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+ if (isAvailable) {
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+ availability = 'AVAILABLE';
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+ } else if (isExistingOnly) {
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+ availability = 'EXISTING';
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  }
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- return getAvailability;
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- }();
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+ return {
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+ date: new Date(),
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+ availability
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+ };
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+ };
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  /***/ }),
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@@ -112,155 +93,100 @@ module.exports = /*#__PURE__*/function () {
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  \**********************************/
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  /***/ ((module, __unused_webpack_exports, __webpack_require__) => {
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- function _typeof(obj) { "@babel/helpers - typeof"; return _typeof = "function" == typeof Symbol && "symbol" == typeof Symbol.iterator ? function (obj) { return typeof obj; } : function (obj) { return obj && "function" == typeof Symbol && obj.constructor === Symbol && obj !== Symbol.prototype ? "symbol" : typeof obj; }, _typeof(obj); }
116
- function _regeneratorRuntime() { "use strict"; /*! regenerator-runtime -- Copyright (c) 2014-present, Facebook, Inc. -- license (MIT): https://github.com/facebook/regenerator/blob/main/LICENSE */ _regeneratorRuntime = function _regeneratorRuntime() { return exports; }; var exports = {}, Op = Object.prototype, hasOwn = Op.hasOwnProperty, defineProperty = Object.defineProperty || function (obj, key, desc) { obj[key] = desc.value; }, $Symbol = "function" == typeof Symbol ? Symbol : {}, iteratorSymbol = $Symbol.iterator || "@@iterator", asyncIteratorSymbol = $Symbol.asyncIterator || "@@asyncIterator", toStringTagSymbol = $Symbol.toStringTag || "@@toStringTag"; function define(obj, key, value) { return Object.defineProperty(obj, key, { value: value, enumerable: !0, configurable: !0, writable: !0 }), obj[key]; } try { define({}, ""); } catch (err) { define = function define(obj, key, value) { return obj[key] = value; }; } function wrap(innerFn, outerFn, self, tryLocsList) { var protoGenerator = outerFn && outerFn.prototype instanceof Generator ? outerFn : Generator, generator = Object.create(protoGenerator.prototype), context = new Context(tryLocsList || []); return defineProperty(generator, "_invoke", { value: makeInvokeMethod(innerFn, self, context) }), generator; } function tryCatch(fn, obj, arg) { try { return { type: "normal", arg: fn.call(obj, arg) }; } catch (err) { return { type: "throw", arg: err }; } } exports.wrap = wrap; var ContinueSentinel = {}; function Generator() {} function GeneratorFunction() {} function GeneratorFunctionPrototype() {} var IteratorPrototype = {}; define(IteratorPrototype, iteratorSymbol, function () { return this; }); var getProto = Object.getPrototypeOf, NativeIteratorPrototype = getProto && getProto(getProto(values([]))); NativeIteratorPrototype && NativeIteratorPrototype !== Op && hasOwn.call(NativeIteratorPrototype, iteratorSymbol) && (IteratorPrototype = NativeIteratorPrototype); var Gp = GeneratorFunctionPrototype.prototype = Generator.prototype = Object.create(IteratorPrototype); function defineIteratorMethods(prototype) { ["next", "throw", "return"].forEach(function (method) { define(prototype, method, function (arg) { return this._invoke(method, arg); }); }); } function AsyncIterator(generator, PromiseImpl) { function invoke(method, arg, resolve, reject) { var record = tryCatch(generator[method], generator, arg); if ("throw" !== record.type) { var result = record.arg, value = result.value; return value && "object" == _typeof(value) && hasOwn.call(value, "__await") ? PromiseImpl.resolve(value.__await).then(function (value) { invoke("next", value, resolve, reject); }, function (err) { invoke("throw", err, resolve, reject); }) : PromiseImpl.resolve(value).then(function (unwrapped) { result.value = unwrapped, resolve(result); }, function (error) { return invoke("throw", error, resolve, reject); }); } reject(record.arg); } var previousPromise; defineProperty(this, "_invoke", { value: function value(method, arg) { function callInvokeWithMethodAndArg() { return new PromiseImpl(function (resolve, reject) { invoke(method, arg, resolve, reject); }); } return previousPromise = previousPromise ? previousPromise.then(callInvokeWithMethodAndArg, callInvokeWithMethodAndArg) : callInvokeWithMethodAndArg(); } }); } function makeInvokeMethod(innerFn, self, context) { var state = "suspendedStart"; return function (method, arg) { if ("executing" === state) throw new Error("Generator is already running"); if ("completed" === state) { if ("throw" === method) throw arg; return { value: void 0, done: !0 }; } for (context.method = method, context.arg = arg;;) { var delegate = context.delegate; if (delegate) { var delegateResult = maybeInvokeDelegate(delegate, context); if (delegateResult) { if (delegateResult === ContinueSentinel) continue; return delegateResult; } } if ("next" === context.method) context.sent = context._sent = context.arg;else if ("throw" === context.method) { if ("suspendedStart" === state) throw state = "completed", context.arg; context.dispatchException(context.arg); } else "return" === context.method && context.abrupt("return", context.arg); state = "executing"; var record = tryCatch(innerFn, self, context); if ("normal" === record.type) { if (state = context.done ? "completed" : "suspendedYield", record.arg === ContinueSentinel) continue; return { value: record.arg, done: context.done }; } "throw" === record.type && (state = "completed", context.method = "throw", context.arg = record.arg); } }; } function maybeInvokeDelegate(delegate, context) { var methodName = context.method, method = delegate.iterator[methodName]; if (undefined === method) return context.delegate = null, "throw" === methodName && delegate.iterator["return"] && (context.method = "return", context.arg = undefined, maybeInvokeDelegate(delegate, context), "throw" === context.method) || "return" !== methodName && (context.method = "throw", context.arg = new TypeError("The iterator does not provide a '" + methodName + "' method")), ContinueSentinel; var record = tryCatch(method, delegate.iterator, context.arg); if ("throw" === record.type) return context.method = "throw", context.arg = record.arg, context.delegate = null, ContinueSentinel; var info = record.arg; return info ? info.done ? (context[delegate.resultName] = info.value, context.next = delegate.nextLoc, "return" !== context.method && (context.method = "next", context.arg = undefined), context.delegate = null, ContinueSentinel) : info : (context.method = "throw", context.arg = new TypeError("iterator result is not an object"), context.delegate = null, ContinueSentinel); } function pushTryEntry(locs) { var entry = { tryLoc: locs[0] }; 1 in locs && (entry.catchLoc = locs[1]), 2 in locs && (entry.finallyLoc = locs[2], entry.afterLoc = locs[3]), this.tryEntries.push(entry); } function resetTryEntry(entry) { var record = entry.completion || {}; record.type = "normal", delete record.arg, entry.completion = record; } function Context(tryLocsList) { this.tryEntries = [{ tryLoc: "root" }], tryLocsList.forEach(pushTryEntry, this), this.reset(!0); } function values(iterable) { if (iterable || "" === iterable) { var iteratorMethod = iterable[iteratorSymbol]; if (iteratorMethod) return iteratorMethod.call(iterable); if ("function" == typeof iterable.next) return iterable; if (!isNaN(iterable.length)) { var i = -1, next = function next() { for (; ++i < iterable.length;) if (hasOwn.call(iterable, i)) return next.value = iterable[i], next.done = !1, next; return next.value = undefined, next.done = !0, next; }; return next.next = next; } } throw new TypeError(_typeof(iterable) + " is not iterable"); } return GeneratorFunction.prototype = GeneratorFunctionPrototype, defineProperty(Gp, "constructor", { value: GeneratorFunctionPrototype, configurable: !0 }), defineProperty(GeneratorFunctionPrototype, "constructor", { value: GeneratorFunction, configurable: !0 }), GeneratorFunction.displayName = define(GeneratorFunctionPrototype, toStringTagSymbol, "GeneratorFunction"), exports.isGeneratorFunction = function (genFun) { var ctor = "function" == typeof genFun && genFun.constructor; return !!ctor && (ctor === GeneratorFunction || "GeneratorFunction" === (ctor.displayName || ctor.name)); }, exports.mark = function (genFun) { return Object.setPrototypeOf ? Object.setPrototypeOf(genFun, GeneratorFunctionPrototype) : (genFun.__proto__ = GeneratorFunctionPrototype, define(genFun, toStringTagSymbol, "GeneratorFunction")), genFun.prototype = Object.create(Gp), genFun; }, exports.awrap = function (arg) { return { __await: arg }; }, defineIteratorMethods(AsyncIterator.prototype), define(AsyncIterator.prototype, asyncIteratorSymbol, function () { return this; }), exports.AsyncIterator = AsyncIterator, exports.async = function (innerFn, outerFn, self, tryLocsList, PromiseImpl) { void 0 === PromiseImpl && (PromiseImpl = Promise); var iter = new AsyncIterator(wrap(innerFn, outerFn, self, tryLocsList), PromiseImpl); return exports.isGeneratorFunction(outerFn) ? iter : iter.next().then(function (result) { return result.done ? result.value : iter.next(); }); }, defineIteratorMethods(Gp), define(Gp, toStringTagSymbol, "Generator"), define(Gp, iteratorSymbol, function () { return this; }), define(Gp, "toString", function () { return "[object Generator]"; }), exports.keys = function (val) { var object = Object(val), keys = []; for (var key in object) keys.push(key); return keys.reverse(), function next() { for (; keys.length;) { var key = keys.pop(); if (key in object) return next.value = key, next.done = !1, next; } return next.done = !0, next; }; }, exports.values = values, Context.prototype = { constructor: Context, reset: function reset(skipTempReset) { if (this.prev = 0, this.next = 0, this.sent = this._sent = undefined, this.done = !1, this.delegate = null, this.method = "next", this.arg = undefined, this.tryEntries.forEach(resetTryEntry), !skipTempReset) for (var name in this) "t" === name.charAt(0) && hasOwn.call(this, name) && !isNaN(+name.slice(1)) && (this[name] = undefined); }, stop: function stop() { this.done = !0; var rootRecord = this.tryEntries[0].completion; if ("throw" === rootRecord.type) throw rootRecord.arg; return this.rval; }, dispatchException: function dispatchException(exception) { if (this.done) throw exception; var context = this; function handle(loc, caught) { return record.type = "throw", record.arg = exception, context.next = loc, caught && (context.method = "next", context.arg = undefined), !!caught; } for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i], record = entry.completion; if ("root" === entry.tryLoc) return handle("end"); if (entry.tryLoc <= this.prev) { var hasCatch = hasOwn.call(entry, "catchLoc"), hasFinally = hasOwn.call(entry, "finallyLoc"); if (hasCatch && hasFinally) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } else if (hasCatch) { if (this.prev < entry.catchLoc) return handle(entry.catchLoc, !0); } else { if (!hasFinally) throw new Error("try statement without catch or finally"); if (this.prev < entry.finallyLoc) return handle(entry.finallyLoc); } } } }, abrupt: function abrupt(type, arg) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc <= this.prev && hasOwn.call(entry, "finallyLoc") && this.prev < entry.finallyLoc) { var finallyEntry = entry; break; } } finallyEntry && ("break" === type || "continue" === type) && finallyEntry.tryLoc <= arg && arg <= finallyEntry.finallyLoc && (finallyEntry = null); var record = finallyEntry ? finallyEntry.completion : {}; return record.type = type, record.arg = arg, finallyEntry ? (this.method = "next", this.next = finallyEntry.finallyLoc, ContinueSentinel) : this.complete(record); }, complete: function complete(record, afterLoc) { if ("throw" === record.type) throw record.arg; return "break" === record.type || "continue" === record.type ? this.next = record.arg : "return" === record.type ? (this.rval = this.arg = record.arg, this.method = "return", this.next = "end") : "normal" === record.type && afterLoc && (this.next = afterLoc), ContinueSentinel; }, finish: function finish(finallyLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.finallyLoc === finallyLoc) return this.complete(entry.completion, entry.afterLoc), resetTryEntry(entry), ContinueSentinel; } }, "catch": function _catch(tryLoc) { for (var i = this.tryEntries.length - 1; i >= 0; --i) { var entry = this.tryEntries[i]; if (entry.tryLoc === tryLoc) { var record = entry.completion; if ("throw" === record.type) { var thrown = record.arg; resetTryEntry(entry); } return thrown; } } throw new Error("illegal catch attempt"); }, delegateYield: function delegateYield(iterable, resultName, nextLoc) { return this.delegate = { iterator: values(iterable), resultName: resultName, nextLoc: nextLoc }, "next" === this.method && (this.arg = undefined), ContinueSentinel; } }, exports; }
117
- function asyncGeneratorStep(gen, resolve, reject, _next, _throw, key, arg) { try { var info = gen[key](arg); var value = info.value; } catch (error) { reject(error); return; } if (info.done) { resolve(value); } else { Promise.resolve(value).then(_next, _throw); } }
118
- function _asyncToGenerator(fn) { return function () { var self = this, args = arguments; return new Promise(function (resolve, reject) { var gen = fn.apply(self, args); function _next(value) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "next", value); } function _throw(err) { asyncGeneratorStep(gen, resolve, reject, _next, _throw, "throw", err); } _next(undefined); }); }; }
119
- var querystring = __webpack_require__(/*! querystring */ "querystring");
120
- var axios = __webpack_require__(/*! axios */ "axios");
121
- var jwtdecode = __webpack_require__(/*! jwt-decode */ "jwt-decode");
122
- var _require = __webpack_require__(/*! ./utils.js */ "./src/server/lib/utils.js"),
123
- isWithinHours = _require.isWithinHours;
124
- var contentType = 'application/x-www-form-urlencoded';
125
- var authenticate = /*#__PURE__*/function () {
126
- var _ref2 = _asyncToGenerator( /*#__PURE__*/_regeneratorRuntime().mark(function _callee(_ref) {
127
- var _jwtdecode;
128
- var authorisation, accessKey, accessSecret, uri, config, body, auth;
129
- return _regeneratorRuntime().wrap(function _callee$(_context) {
130
- while (1) switch (_context.prev = _context.next) {
131
- case 0:
132
- authorisation = _ref.authorisation, accessKey = _ref.accessKey, accessSecret = _ref.accessSecret;
133
- uri = 'https://cxone.niceincontact.com/auth/token';
134
- config = {
135
- signal: AbortSignal.timeout(3000),
136
- headers: {
137
- Host: 'eu1.niceincontact.com',
138
- 'Content-Type': contentType,
139
- Authorization: authorisation
140
- }
141
- };
142
- body = querystring.stringify({
143
- grant_type: 'password',
144
- username: accessKey,
145
- password: accessSecret
146
- });
147
- _context.next = 6;
148
- return axios.post(uri, body, config);
149
- case 6:
150
- auth = _context.sent;
151
- return _context.abrupt("return", {
152
- token: auth.data.access_token,
153
- tokenType: auth.data.token_type,
154
- tenantId: (_jwtdecode = jwtdecode(auth.data.id_token)) === null || _jwtdecode === void 0 ? void 0 : _jwtdecode.tenantId
155
- });
156
- case 8:
157
- case "end":
158
- return _context.stop();
159
- }
160
- }, _callee);
161
- }));
162
- return function authenticate(_x) {
163
- return _ref2.apply(this, arguments);
164
- };
165
- }();
166
- var getHost = /*#__PURE__*/function () {
167
- var _ref4 = _asyncToGenerator( /*#__PURE__*/_regeneratorRuntime().mark(function _callee2(_ref3) {
168
- var tenantId, uri, config, api;
169
- return _regeneratorRuntime().wrap(function _callee2$(_context2) {
170
- while (1) switch (_context2.prev = _context2.next) {
171
- case 0:
172
- tenantId = _ref3.tenantId;
173
- uri = "https://cxone.niceincontact.com/.well-known/cxone-configuration?tenantId=".concat(tenantId);
174
- config = {
175
- signal: AbortSignal.timeout(3000)
176
- };
177
- _context2.next = 5;
178
- return axios.get(uri, config);
179
- case 5:
180
- api = _context2.sent;
181
- return _context2.abrupt("return", "api-".concat(api.data.area, ".niceincontact.com"));
182
- case 7:
183
- case "end":
184
- return _context2.stop();
185
- }
186
- }, _callee2);
187
- }));
188
- return function getHost(_x2) {
189
- return _ref4.apply(this, arguments);
190
- };
191
- }();
192
- var getActivity = /*#__PURE__*/function () {
193
- var _ref6 = _asyncToGenerator( /*#__PURE__*/_regeneratorRuntime().mark(function _callee3(_ref5) {
194
- var tokenType, token, host, skillEndpoint, maxQueueCount, config, uri, skill, activity;
195
- return _regeneratorRuntime().wrap(function _callee3$(_context3) {
196
- while (1) switch (_context3.prev = _context3.next) {
197
- case 0:
198
- tokenType = _ref5.tokenType, token = _ref5.token, host = _ref5.host, skillEndpoint = _ref5.skillEndpoint, maxQueueCount = _ref5.maxQueueCount;
199
- config = {
200
- signal: AbortSignal.timeout(3000),
201
- headers: {
202
- Host: host,
203
- Authorization: "".concat(tokenType, " ").concat(token),
204
- 'Content-Type': contentType
205
- }
206
- };
207
- uri = "https://".concat(host).concat(skillEndpoint);
208
- _context3.next = 5;
209
- return axios.get(uri, config);
210
- case 5:
211
- skill = _context3.sent;
212
- activity = skill.data.skillActivity[0];
213
- return _context3.abrupt("return", {
214
- hasCapacity: activity.queueCount < maxQueueCount,
215
- hasAgentsAvailable: activity.agentsAvailable >= 1
216
- });
217
- case 8:
218
- case "end":
219
- return _context3.stop();
220
- }
221
- }, _callee3);
222
- }));
223
- return function getActivity(_x3) {
224
- return _ref6.apply(this, arguments);
96
+ const querystring = __webpack_require__(/*! querystring */ "querystring");
97
+ const axios = __webpack_require__(/*! axios */ "axios");
98
+ const jwtdecode = __webpack_require__(/*! jwt-decode */ "jwt-decode");
99
+ const {
100
+ isWithinHours
101
+ } = __webpack_require__(/*! ./utils.js */ "./src/server/lib/utils.js");
102
+ const contentType = 'application/x-www-form-urlencoded';
103
+ const authenticate = async ({
104
+ authenticationUri,
105
+ authorisation,
106
+ accessKey,
107
+ accessSecret
108
+ }) => {
109
+ const url = new URL(authenticationUri);
110
+ const body = querystring.stringify({
111
+ grant_type: 'password',
112
+ username: accessKey,
113
+ password: accessSecret
114
+ });
115
+ const auth = await axios.post(url.href, body, {
116
+ signal: AbortSignal.timeout(3000),
117
+ headers: {
118
+ Host: url.host,
119
+ 'Content-Type': contentType,
120
+ Authorization: authorisation
121
+ }
122
+ });
123
+ return {
124
+ token: auth.data.access_token,
125
+ tokenType: auth.data.token_type,
126
+ tenantId: jwtdecode(auth.data.id_token)?.tenantId
225
127
  };
226
- }();
227
- var getIsOpen = /*#__PURE__*/function () {
228
- var _ref8 = _asyncToGenerator( /*#__PURE__*/_regeneratorRuntime().mark(function _callee4(_ref7) {
229
- var host, token, tokenType, hoursEndpoint, config, uri, hours, days;
230
- return _regeneratorRuntime().wrap(function _callee4$(_context4) {
231
- while (1) switch (_context4.prev = _context4.next) {
232
- case 0:
233
- host = _ref7.host, token = _ref7.token, tokenType = _ref7.tokenType, hoursEndpoint = _ref7.hoursEndpoint;
234
- config = {
235
- signal: AbortSignal.timeout(3000),
236
- headers: {
237
- Host: 'api-l36.niceincontact.com',
238
- Authorization: "".concat(tokenType, " ").concat(token),
239
- 'Content-Type': contentType
240
- }
241
- };
242
- uri = "https://".concat(host).concat(hoursEndpoint);
243
- _context4.next = 5;
244
- return axios.get(uri, config);
245
- case 5:
246
- hours = _context4.sent;
247
- days = hours.data.resultSet.hoursOfOperationProfiles[0].days;
248
- return _context4.abrupt("return", isWithinHours(days));
249
- case 8:
250
- case "end":
251
- return _context4.stop();
252
- }
253
- }, _callee4);
254
- }));
255
- return function getIsOpen(_x4) {
256
- return _ref8.apply(this, arguments);
128
+ };
129
+ const getApiBaseUrl = async ({
130
+ wellKnownUri,
131
+ tenantId
132
+ }) => {
133
+ const url = new URL(wellKnownUri);
134
+ url.searchParams.set('tenantId', tenantId);
135
+ const {
136
+ data
137
+ } = await axios.get(url.href, {
138
+ headers: {
139
+ Host: url.host
140
+ },
141
+ signal: AbortSignal.timeout(3000)
142
+ });
143
+ return data.api_endpoint;
144
+ };
145
+ const getActivity = async ({
146
+ tokenType,
147
+ token,
148
+ baseUrl,
149
+ skillEndpoint,
150
+ maxQueueCount
151
+ }) => {
152
+ const url = new URL(skillEndpoint, baseUrl);
153
+ const skill = await axios.get(url.href, {
154
+ signal: AbortSignal.timeout(3000),
155
+ headers: {
156
+ Host: url.host,
157
+ Authorization: `${tokenType} ${token}`,
158
+ 'Content-Type': contentType
159
+ }
160
+ });
161
+ const activity = skill.data.skillActivity[0];
162
+ return {
163
+ hasCapacity: activity.queueCount < maxQueueCount,
164
+ hasAgentsAvailable: activity.agentsAvailable >= 1
257
165
  };
258
- }();
166
+ };
167
+ const getIsOpen = async ({
168
+ baseUrl,
169
+ token,
170
+ tokenType,
171
+ hoursEndpoint
172
+ }) => {
173
+ const url = new URL(hoursEndpoint, baseUrl);
174
+ const hours = await axios.get(url.href, {
175
+ signal: AbortSignal.timeout(3000),
176
+ headers: {
177
+ Host: url.host,
178
+ Authorization: `${tokenType} ${token}`,
179
+ 'Content-Type': contentType
180
+ }
181
+ });
182
+ const days = hours.data.resultSet.hoursOfOperationProfiles[0].days;
183
+ return isWithinHours(days);
184
+ };
259
185
  module.exports = {
260
- authenticate: authenticate,
261
- getHost: getHost,
262
- getIsOpen: getIsOpen,
263
- getActivity: getActivity
186
+ authenticate,
187
+ getApiBaseUrl,
188
+ getIsOpen,
189
+ getActivity
264
190
  };
265
191
 
266
192
  /***/ }),
@@ -269,23 +195,27 @@ module.exports = {
269
195
  /*!*********************************!*\
270
196
  !*** ./src/server/lib/utils.js ***!
271
197
  \*********************************/
272
- /***/ ((module) => {
198
+ /***/ ((module, __unused_webpack_exports, __webpack_require__) => {
273
199
 
274
- var isWithinHours = function isWithinHours(days) {
275
- var now = new Date();
276
- var name = now.toLocaleDateString('en-GB', {
200
+ const {
201
+ DateTime
202
+ } = __webpack_require__(/*! luxon */ "luxon");
203
+ const getHour = time => Number(time.split(':')[0]);
204
+ const isWithinHours = (days, date) => {
205
+ const now = date ? DateTime.fromISO(date) : DateTime.local();
206
+ now.setZone('Europe/London');
207
+ const newDate = date ? new Date(date) : new Date();
208
+ const today = newDate.toLocaleDateString('en-GB', {
277
209
  weekday: 'long'
278
210
  });
279
- var day = days.find(function (d) {
280
- return d.day.toLowerCase() === name.toLowerCase();
281
- });
282
- var date = now.toLocaleDateString('en-GB').split('/');
283
- var open = "".concat(date[2], "-").concat(date[1], "-").concat(date[0], "T").concat(day.openTime, ".000Z");
284
- var close = "".concat(date[2], "-").concat(date[1], "-").concat(date[0], "T").concat(day.closeTime, ".000Z");
285
- return now.getTime() >= Date.parse(open) && now.getTime() <= Date.parse(close);
211
+ const dateParts = newDate.toLocaleDateString('en-GB').split('/');
212
+ const todaysAvailability = days.find(item => item.day === today);
213
+ const todaysDateTimeOpen = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.openTime));
214
+ const todaysDateTimeClose = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.closeTime));
215
+ return now.diff(todaysDateTimeOpen).milliseconds >= 0 && now.diff(todaysDateTimeClose).milliseconds <= 0;
286
216
  };
287
217
  module.exports = {
288
- isWithinHours: isWithinHours
218
+ isWithinHours
289
219
  };
290
220
 
291
221
  /***/ }),
@@ -312,6 +242,17 @@ module.exports = require("jwt-decode");
312
242
 
313
243
  /***/ }),
314
244
 
245
+ /***/ "luxon":
246
+ /*!************************!*\
247
+ !*** external "luxon" ***!
248
+ \************************/
249
+ /***/ ((module) => {
250
+
251
+ "use strict";
252
+ module.exports = require("luxon");
253
+
254
+ /***/ }),
255
+
315
256
  /***/ "querystring":
316
257
  /*!******************************!*\
317
258
  !*** external "querystring" ***!