@defra/flood-webchat 0.0.1-alpha.9 → 0.0.1-beta.10

package/dist/client.js.map

@@ -0,0 +1 @@
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commonjs \"@nice-devone/nice-cxone-chat-web-sdk\"","webpack://@defra/flood-webchat/external commonjs \"react\"","webpack://@defra/flood-webchat/external commonjs \"react-dom\"","webpack://@defra/flood-webchat/external commonjs \"react-dom/client\"","webpack://@defra/flood-webchat/external commonjs \"sanitize-html\"","webpack://@defra/flood-webchat/external commonjs \"uuid\"","webpack://@defra/flood-webchat/webpack/bootstrap","webpack://@defra/flood-webchat/webpack/runtime/compat get default export","webpack://@defra/flood-webchat/webpack/runtime/define property getters","webpack://@defra/flood-webchat/webpack/runtime/hasOwnProperty shorthand","webpack://@defra/flood-webchat/webpack/runtime/make namespace object","webpack://@defra/flood-webchat/./src/client/index.jsx"],"sourcesContent":["import React, { useEffect, useRef, useState } from 'react'\n\nimport { classnames } from '../../lib/classnames'\nimport { Panel } from '../panel/panel.jsx'\nimport { useApp } from '../../store/useApp'\n\nexport function Availability () {\n  const { availability, messages, isChatOpen, setChatVisibility } = useApp()\n\n  const [isFixed, setIsFixed] = useState(false)\n  const buttonRef = useRef()\n\n  const onClick = () => {\n    setChatVisibility(!isChatOpen)\n  }\n\n  const onKeyDown = event => {\n    if (event.key === ' ') {\n      event.preventDefault()\n    }\n  }\n\n  const onKeyUp = event => {\n    if (event.key === ' ') {\n      setChatVisibility(!isChatOpen)\n    }\n  }\n\n  const intersectionCallback = entries => {\n    const [entry] = entries\n    const isBelowFold = !entry.isIntersecting && entry.boundingClientRect.top > 0\n    setIsFixed(!isChatOpen && isBelowFold)\n  }\n\n  useEffect(() => {\n    const observer = new window.IntersectionObserver(intersectionCallback, {\n      rootMargin: '35px'\n    })\n\n    const parentElement = buttonRef.current?.parentElement\n\n    if (parentElement) {\n      observer.observe(parentElement)\n    }\n\n    return () => {\n      if (parentElement) {\n        observer.unobserve(parentElement)\n      }\n    }\n  }, [buttonRef, isChatOpen])\n\n  useEffect(() => {\n    document.documentElement.classList.toggle('wc-scroll-padding', isFixed)\n    document.body.classList.toggle('wc-scroll-padding', isFixed)\n  }, [isFixed])\n\n  let TextComponent = (<>Show Chat</>)\n\n  if (!messages.length) {\n    TextComponent = (<>Start Chat</>)\n  }\n\n  switch (availability) {\n    case 'AVAILABLE':\n      return (\n        <>\n          <div\n            className={classnames('wc-availability', isFixed && 'wc-availability--fixed', isChatOpen && 'wc-open')}\n            ref={buttonRef}\n          >\n            <div className='wc-availability__inner'>\n              <a\n                className='wc-availability__link'\n                href='#webchat'\n                draggable='false'\n                onClick={onClick}\n                onKeyUp={onKeyUp}\n                onKeyDown={onKeyDown}\n              >\n                {TextComponent}\n              </a>\n            </div>\n          </div>\n          {isChatOpen && <Panel />}\n        </>\n      )\n    case 'EXISTING':\n    case 'UNAVAILABLE':\n      return (\n        <p className='govuk-body'>When it is available, a 'start chat' link will appear.</p>\n      )\n    default:\n      return (\n        <p className='govuk-body'>Checking availability</p>\n      )\n  }\n}\n","import React, { useEffect, useRef, useState } from 'react'\nimport sanitizeHtml from 'sanitize-html'\n\nimport { PanelHeader } from '../panel/panel-header.jsx'\nimport { PanelFooter } from '../panel/panel-footer.jsx'\nimport { Message } from '../message/message.jsx'\n\nimport { useApp } from '../../store/useApp.js'\nimport { useTextareaAutosize } from '../../hooks/useTextareaAutosize.js'\n\nexport function Chat ({ onEndChat }) {\n  const { availability, thread, messages, agent, agentStatus, isAgentTyping } = useApp()\n\n  const [userMessage, setUserMessage] = useState('')\n\n  const messageRef = useRef()\n\n  useTextareaAutosize(messageRef.current, userMessage)\n\n  useEffect(() => {\n    if (messages.length !== 0) {\n      const chatBody = document.querySelector('.wc-body')\n      chatBody.scrollTop = chatBody.scrollHeight\n    }\n  }, [messages, isAgentTyping])\n\n  useEffect(() => {\n    const label = document.querySelector('.wc-form__label')\n\n    if (userMessage.length === 0) {\n      label.classList.remove('govuk-visually-hidden')\n    } else {\n      label.classList.add('govuk-visually-hidden')\n    }\n  }, [userMessage])\n\n  const onChange = e => {\n    setUserMessage(e.target?.value)\n  }\n\n  const agentName = agent?.nickname || agent?.firstName\n\n  let connectionHeadlineText = 'Connecting to Floodline'\n\n  if (agentStatus === 'closed') {\n    connectionHeadlineText = agentName ? `${agentName} ended the session` : 'Session ended by advisor'\n  } else if (agentStatus) {\n    if (agentName) {\n      connectionHeadlineText = `You are speaking with ${agentName}`\n    } else {\n      connectionHeadlineText = 'No advisers currently available'\n    }\n  }\n\n  if (availability === 'UNAVAILABLE') {\n    connectionHeadlineText = 'Webchat is not currently available'\n  }\n\n  const sendMessage = e => {\n    e.preventDefault()\n\n    if (messageRef.current.value.length === 0) {\n      return\n    }\n\n    try {\n      thread.sendTextMessage(sanitizeHtml(messageRef.current.value.trim()))\n    } catch (err) {\n      console.log('[Chat Error] sendMessage', err)\n    }\n\n    setUserMessage('')\n  }\n\n  return (\n    <>\n      <PanelHeader />\n\n      <div className='wc-status'>\n        <p className='wc-status__availability govuk-body-s'>{connectionHeadlineText}</p>\n        <a className='wc-status__link govuk-!-font-size-16' href='#' data-module='govuk-button' onClick={onEndChat}>End chat</a>\n      </div>\n\n      <div className='wc-body'>\n        <div className='wc-chat__body'>\n          <ul className='wc-chat__messages'>\n            {messages.length\n              ? messages.map((msg, index) => <Message key={msg.id} message={msg} previousMessage={messages[index - 1]} />)\n              : null}\n            {isAgentTyping\n              ? (\n                <li className='wc-chat__message govuk-body outbound'>\n                  <div className='wc-chat__from govuk-!-font-size-14'>{agentName} is typing</div>\n                  <div className='wc-chat__text outbound'>\n                    <svg width='28' height='16' x='0px' y='0px' viewBox='0 0 28 16'>\n                      <circle stroke='none' cx='3' cy='8' r='3' fill='currentColor' />\n                      <circle stroke='none' cx='14' cy='8' r='3' fill='currentColor' />\n                      <circle stroke='none' cx='25' cy='8' r='3' fill='currentColor' />\n                    </svg>\n                  </div>\n                </li>\n                )\n              : null}\n          </ul>\n        </div>\n      </div>\n\n      <PanelFooter>\n        <div className='wc-footer__input'>\n          <form className='wc-form' noValidate>\n            <label className='govuk-label wc-form__label govuk-!-font-size-16' htmlFor='wc-form-textarea'>\n              Your message<span className='govuk-visually-hidden'> (enter key submits)</span>\n            </label>\n\n            <textarea\n              ref={messageRef}\n              rows='1'\n              aria-required='true'\n              className='wc-form__textarea govuk-textarea govuk-!-font-size-16'\n              id='wc-form-textarea'\n              name='message'\n              onChange={onChange}\n              value={userMessage}\n            />\n\n            <input\n              type='submit'\n              className='wc-form__button govuk-button govuk-!-font-size-16'\n              value='Send'\n              data-prevent-double-click='true'\n              onClick={sendMessage}\n            />\n          </form>\n        </div>\n\n        <div className='wc-footer__settings'>\n          <a href='#' className='wc-footer__settings-link' data-module='govuk-button'>Settings</a>\n          <a href='#' className='wc-footer__settings-link' data-module='govuk-button' download='transcript.txt'>Save chat</a>\n        </div>\n      </PanelFooter>\n    </>\n  )\n}\n","import React from 'react'\nimport { classnames } from '../../lib/classnames'\n\nexport function Message ({ message, previousMessage }) {\n  const outbound = message.direction === 'outbound'\n\n  const messageOwnerSameAsPrevious = message?.direction === previousMessage?.direction\n\n  return (\n    <li className={classnames('wc-chat__message govuk-body', outbound ? 'outbound' : 'inbound')}>\n      <div className='wc-chat__from govuk-!-font-size-14'>\n        {messageOwnerSameAsPrevious ? null : <span>{outbound ? message.assignee : 'You'}</span>}\n        <span className='govuk-visually-hidden'>:</span>\n      </div>\n      <p className={classnames('wc-chat__text', 'govuk-body-s', outbound ? 'outbound' : 'inbound')}>\n        {message.text}\n      </p>\n    </li>\n  )\n}\n","import React from 'react'\n\nexport function PanelFooter ({ children }) {\n  return (\n    <div className='wc-footer'>\n      {children}\n    </div>\n  )\n}\n","import React from 'react'\nimport { useApp } from '../../store/useApp.js'\n\nexport function PanelHeader () {\n  const { thread, setChatVisibility } = useApp()\n\n  const onClose = e => {\n    e.preventDefault()\n    setChatVisibility(false)\n  }\n\n  let ButtonComponent = (\n    <button className='wc-header__close' aria-label='Close the webchat' onClick={onClose}>\n      <svg aria-hidden='true' focusable='false' width='20' height='20' viewBox='0 0 20 20'>\n        <path d='M10,8.6L15.6,3L17,4.4L11.4,10L17,15.6L15.6,17L10,11.4L4.4,17L3,15.6L8.6,10L3,4.4L4.4,3L10,8.6Z' fill='currentColor' />\n      </svg>\n    </button>\n  )\n\n  if (thread) {\n    ButtonComponent = (\n      <button className='wc-header__hide' aria-label='Minimise the webchat' onClick={onClose}>\n        <svg aria-hidden='true' focusable='false' width='20' height='20' viewBox='0 0 20 20'>\n          <path d='M10 14.4l-7-7L4.4 6l5.6 5.6L15.6 6 17 7.4l-7 7z' fill='currentColor' />\n        </svg>\n      </button>\n    )\n  }\n\n  return (\n    <div className='wc-header'>\n      <h2 id='wc-header-title' className='wc-header__title govuk-heading-s'>\n        Floodline Webchat\n      </h2>\n\n      {ButtonComponent}\n    </div>\n  )\n}\n","import React, { useEffect, useState, useCallback } from 'react'\nimport { createPortal } from 'react-dom'\n\nimport { PreChat } from '../screens/pre-chat.jsx'\nimport { RequestChat } from '../screens/request-chat.jsx'\nimport { Chat } from '../chat/chat.jsx'\nimport { Unavailable } from '../screens/unavailable.jsx'\nimport { EndChat } from '../screens/end-chat.jsx'\n\nimport { useApp } from '../../store/useApp.js'\nimport { useChatSdk } from '../../store/useChatSdk.js'\nimport { useFocusedElements } from '../../hooks/useFocusedElements.js'\n\nexport function Panel () {\n  const { sdk, availability, thread, threadId, setThread, setThreadId, setChatVisibility, setMessages } = useApp()\n  const { fetchThread, fetchMessages } = useChatSdk(sdk)\n\n  const [screen, setScreen] = useState(threadId ? 2 : 0)\n\n  useFocusedElements(screen)\n\n  /**\n   * Initializes the eventListener for pressing the escape key\n   */\n  useEffect(() => {\n    const escapeKeyEvent = document.addEventListener('keydown', onEscapeKey)\n\n    return () => {\n      document.removeEventListener('keydown', escapeKeyEvent)\n    }\n  }, [])\n\n  /**\n   * Recovers the thread if there is a threadId but no thread loaded in to state\n   */\n  useEffect(() => {\n    const recover = async () => {\n      try {\n        const fetchedThread = await fetchThread(threadId)\n        setThread(fetchedThread)\n\n        const fetchedMessages = await fetchMessages(fetchedThread, threadId)\n        setMessages(fetchedMessages)\n      } catch (err) {\n        console.log('[Chat Error] fetchThread', err)\n\n        setThreadId()\n        setThread()\n        setScreen(0)\n      }\n    }\n\n    if (threadId) {\n      (thread) ? setScreen(2) : recover()\n    }\n  }, [thread, threadId])\n\n  const onEscapeKey = useCallback(e => {\n    if (e.key === 'Escape' || e.key === 'Esc') {\n      setChatVisibility(false)\n    }\n  }, [])\n\n  const handleScreenChange = newScreen => e => {\n    e.preventDefault()\n    setScreen(newScreen)\n  }\n\n  const onForward = handleScreenChange(screen + 1)\n  const onBack = handleScreenChange(screen - 1)\n  const onEndChat = handleScreenChange(3)\n  const onResume = handleScreenChange(2)\n\n  const onEndChatConfirm = e => {\n    e.preventDefault()\n    console.log('confirmed end chat')\n  }\n\n  let ScreenComponent\n\n  switch (screen) {\n    case 0:\n      ScreenComponent = <PreChat onForward={onForward} />\n      break\n    case 1:\n      ScreenComponent = <RequestChat onBack={onBack} />\n      break\n    case 2:\n      ScreenComponent = <Chat setScreen={setScreen} onEndChat={onEndChat} />\n      break\n    case 3:\n      ScreenComponent = <EndChat onResume={onResume} onEndChatConfirm={onEndChatConfirm} />\n      break\n    default:\n      ScreenComponent = <PreChat onForward={onForward} />\n  }\n\n  if (availability === 'UNAVAILABLE') {\n    ScreenComponent = <Unavailable />\n  }\n\n  const Component = (\n    <div id='wc-panel' className='wc-panel' role='dialog' tabIndex='-1' aria-modal='true' aria-labelledby='wc-header-title'>\n      {ScreenComponent}\n    </div>\n  )\n\n  return createPortal(Component, document.body)\n}\n","import React from 'react'\nimport { PanelHeader } from '../panel/panel-header.jsx'\n\nexport function EndChat ({ onResume, onEndChatConfirm }) {\n  return (\n    <>\n      <PanelHeader />\n      <div className='wc-body'>\n        <h3 className='govuk-heading-s' aria-live='polite'>Are you sure you want to end the chat?</h3>\n        <div className='govuk-button-group'>\n          <a href='#' className='govuk-button govuk-!-font-size-16' data-module='govuk-button' onClick={onEndChatConfirm}>Yes, end chat</a>\n          <a href='#' className='govuk-link govuk-!-font-size-16' onClick={onResume}>No, resume chat</a>\n        </div>\n      </div>\n    </>\n  )\n}\n","import React from 'react'\nimport { PanelHeader } from '../panel/panel-header.jsx'\n\nexport function PreChat ({ onForward }) {\n  return (\n    <>\n      <PanelHeader />\n\n      <div className='wc-body'>\n        <h3 className='govuk-heading-s' aria-live='polite'>What you can use webchat for</h3>\n        <p className='govuk-body-s'>Webchat lets you talk directly to a Floodline adviser.</p>\n\n        <p className='govuk-body-s'>You can use webchat to get:</p>\n        <ul className='govuk-list govuk-list--bullet govuk-body-s'>\n          <li>current flood warnings and alerts in your area</li>\n          <li>information on the flood warning service</li>\n          <li>advice on what to do before, during and after a flood</li>\n        </ul>\n\n        <p className='govuk-body-s'>\n          {\n            'There are other ways to '\n          }\n          <a className='govuk-link' href='https://www.gov.uk/sign-up-for-flood-warnings'>\n            sign up for flood warnings\n          </a>\n          {\n            ' and '\n          }\n          <a className='govuk-link' href='https://www.fws.environment-agency.gov.uk/app/olr/login'>\n            manage your flood warnings account\n          </a>.\n        </p>\n        <p className='govuk-body-s'>Do not use webchat to <a className='govuk-link' href='https://www.gov.uk/report-flood-cause'>report a flood</a>.</p>\n\n        <button className='govuk-button govuk-!-font-size-16' data-module='govuk-button' onClick={onForward}>Continue</button>\n\n        <h3 className='govuk-heading-s'>Other flood information</h3>\n\n        <p className='govuk-body-s'>Call Floodline for all other flood and flood warning information.</p>\n        <p className='govuk-body-s'>\n          <strong>Floodline helpline</strong>\n          <br />\n          Telephone: 0345 988 1188\n          <br />\n          Textphone: 0345 602 6340\n          <br />\n          Open 24 hours a day, 7 days a week\n          <br />\n          <a className='govuk-link' href='https://gov.uk/call-charges'>Find out more about call charges</a>\n        </p>\n      </div>\n    </>\n  )\n}\n","import React, { useRef, useState, useEffect } from 'react'\nimport * as uuid from 'uuid'\n\nimport { classnames } from '../../lib/classnames.js'\nimport { PanelHeader } from '../panel/panel-header.jsx'\nimport { useApp } from '../../store/useApp.js'\nimport { useChatSdk } from '../../store/useChatSdk.js'\n\nconst QUESTION_MAX_LENGTH = 500\n\nexport function RequestChat ({ onBack }) {\n  const { sdk, setCustomerId, setThreadId, setThread } = useApp()\n  const { fetchCustomerId, fetchThread } = useChatSdk(sdk)\n\n  const [errors, setErrors] = useState({})\n  const [questionLength, setQuestionLength] = useState(0)\n\n  const nameRef = useRef()\n  const questionRef = useRef()\n\n  useEffect(() => {\n    if (Object.keys(errors).length) {\n      document.querySelector('.govuk-error-summary')?.focus()\n    }\n  }, [errors])\n\n  const onQuestionChange = e => {\n    setQuestionLength(e.target.value.length)\n  }\n\n  const onRequestChat = async e => {\n    e.preventDefault()\n\n    const errs = {}\n\n    if (nameRef.current.value.length === 0) {\n      errs.name = 'Enter your name'\n    }\n\n    if (questionRef.current.value.length === 0) {\n      errs.question = 'Enter your question'\n    }\n\n    if (questionRef.current.value.length > QUESTION_MAX_LENGTH) {\n      errs.question = 'Your question must be 500 characters or less'\n    }\n\n    if (Object.keys(errs).length === 0) {\n      try {\n        const threadId = uuid.v4()\n        const customerId = await fetchCustomerId()\n        const thread = await fetchThread(threadId)\n\n        sdk.getCustomer().setName(nameRef.current.value)\n\n        await thread.startChat(questionRef.current.value || 'Begin conversation')\n\n        setCustomerId(customerId)\n        setThreadId(threadId)\n        setThread(thread)\n      } catch (err) {\n        console.log('[Request Chat Error]', err)\n      }\n    }\n\n    setErrors(errs)\n  }\n\n  const isQuestionLengthValid = QUESTION_MAX_LENGTH >= questionLength\n  const questionLengthRemaining = QUESTION_MAX_LENGTH - questionLength\n  const questionLengthExceeded = questionLength - QUESTION_MAX_LENGTH\n\n  let questionHint = `You have ${questionLengthRemaining} characters remaining`\n\n  if (!isQuestionLengthValid) {\n    questionHint = `You have ${questionLengthExceeded} characters too many`\n  }\n\n  return (\n    <>\n      <PanelHeader />\n\n      <div className='wc-body'>\n        <a href='#' className='wc-back-link govuk-back-link' onClick={onBack}>What you can use webchat for</a>\n\n        {Object.keys(errors).length > 0\n          ? (\n            <div className='govuk-error-summary govuk-!-static-margin-bottom-7' data-module='govuk-error-summary' tabIndex='-1'>\n              <div role='alert'>\n                <h2 id='wc-error' className='govuk-error-summary__title'>\n                  There is a problem\n                </h2>\n                <div className='govuk-error-summary__body'>\n                  <ul className='govuk-list govuk-error-summary__list'>\n                    {Object.keys(errors).map(key => (\n                      <li key={key}>\n                        <a href={`#${key}`}>{errors[key]}</a>\n                      </li>\n                    ))}\n                  </ul>\n                </div>\n              </div>\n            </div>\n            )\n          : null}\n\n        <h3 className='govuk-heading-s' aria-live='polite'>Your name and question</h3>\n\n        <form>\n          <div className={classnames('govuk-form-group', errors.name && 'govuk-form-group--error')}>\n            <label className='govuk-label' htmlFor='wc-name'>\n              Your name\n            </label>\n            {errors.name && (\n              <p className='govuk-error-message'>\n                <span className='govuk-visually-hidden'>Error:</span> {errors.name}\n              </p>\n            )}\n            <input\n              ref={nameRef}\n              className={classnames('govuk-input', errors.name && 'govuk-input--error')}\n              id='wc-name'\n              name='name'\n              type='text'\n              data-testid='request-chat-user-name'\n            />\n          </div>\n\n          <div className='govuk-character-count' data-module='govuk-character-count' data-maxlength='500'>\n            <div className={classnames('govuk-form-group', errors.question && 'govuk-form-group--error')}>\n              <label className='govuk-label' htmlFor='wc-question'>\n                Your question\n              </label>\n              {errors.question && (\n                <p className='govuk-error-message'>\n                  <span className='govuk-visually-hidden'>Error:</span>\n                  {errors.question}\n                </p>\n              )}\n              <textarea\n                ref={questionRef}\n                id='wc-question'\n                name='question'\n                rows='5'\n                aria-describedby='wc-question-info'\n                onChange={onQuestionChange}\n                className={classnames('govuk-textarea', 'govuk-js-character-count', !isQuestionLengthValid || errors.question ? 'govuk-textarea--error' : '')}\n                data-testid='request-chat-user-question'\n              />\n              <div id='wc-question-info' className='govuk-hint govuk-character-count__message' style={{ color: `${!isQuestionLengthValid ? '#d4351c' : ''}` }} aria-hidden='true'>\n                {questionHint}\n              </div>\n              <div className='govuk-character-count__sr-status govuk-visually-hidden' aria-live='polite'>\n                {questionHint}\n              </div>\n            </div>\n          </div>\n\n          <button\n            className='govuk-button govuk-!-margin-top-1 govuk-!-font-size-16'\n            data-module='govuk-button'\n            onClick={onRequestChat}\n          >\n            Request chat\n          </button>\n        </form>\n      </div>\n    </>\n  )\n}\n","import React from 'react'\nimport { PanelHeader } from '../panel/panel-header.jsx'\n\nexport function Unavailable () {\n  return (\n    <>\n      <PanelHeader />\n\n      <div className='wc-body'>\n        <h3 id='wc-subtitle' className='govuk-heading-m'>Webchat is currently not available</h3>\n        <p className='govuk-body-s'>Try again later, or call Floodline:</p>\n        <p className='govuk-body-s'>\n          <strong>Floodline helpline</strong>\n          <br />Telephone: 0345 988 1188\n          <br />Textphone: 0345 602 6340\n          <br />Open 24 hours a day, 7 days a week\n          <br /><a className='govuk-link' href='https://gov.uk/call-charges'>Find out more about call charges</a>\n        </p>\n        <p className='govuk-body-s'>We're running webchat as a trial, it will not always be available.</p>\n      </div>\n    </>\n  )\n}\n","import { useState, useEffect, useCallback } from 'react'\n\nconst setAriaHidden = bool => {\n  for (const node of document.body.children) {\n    if (node.id !== 'wc-panel') {\n      (bool) ? node.setAttribute('aria-hidden', 'true') : node.removeAttribute('aria-hidden')\n    }\n  }\n}\n\nexport const getFocusableElements = () => {\n  const selectors = [\n    '#wc-panel a:not([disabled])',\n    '#wc-panel button:not([disabled])',\n    '#wc-panel select:not([disabled])',\n    '#wc-panel input:not([disabled])',\n    '#wc-panel textarea:not([disabled])',\n    '#wc-panel *[tabindex=\"0\"]:not([disabled])'\n  ]\n\n  const elements = document.body.querySelectorAll(selectors.join(','))\n  return Array.from(elements).filter(e => !e.closest('[hidden]') && !e.closest('[aria-hidden=\"true\"]'))\n}\n\nconst useFocusedElements = screen => {\n  const [panelElements, setPanelElements] = useState([])\n\n  const onKeyDown = useCallback(e => {\n    const webchatPanelElement = document.querySelector('#wc-panel')\n\n    if (e.key === 'Tab') {\n      if (webchatPanelElement && !document.activeElement.closest('#wc-panel')) {\n        webchatPanelElement.focus()\n      }\n\n      if (e.shiftKey) {\n        if (document.activeElement === panelElements[0]) {\n          panelElements[panelElements.length - 1].focus()\n          e.preventDefault()\n        } else if (document.activeElement === document.querySelector('#wc-panel')) {\n          panelElements[panelElements.length - 1]?.focus()\n          e.preventDefault()\n        }\n      } else if (document.activeElement === panelElements[panelElements.length - 1]) {\n        panelElements[0].focus()\n        e.preventDefault()\n      }\n    }\n  }, [panelElements])\n\n  useEffect(() => {\n    setPanelElements(getFocusableElements())\n  }, [screen])\n\n  useEffect(() => {\n    setAriaHidden(true)\n\n    const panelElement = document.querySelector('#wc-panel')\n    panelElement.focus()\n\n    document.addEventListener('keydown', onKeyDown)\n\n    return () => {\n      setAriaHidden()\n      document.body.querySelector('.wc-availability__link')?.focus()\n      document.removeEventListener('keydown', onKeyDown)\n    }\n  }, [panelElements])\n}\n\nexport { useFocusedElements }\n","import { useEffect } from 'react'\n\nexport const useTextareaAutosize = (textAreaRef, value) => {\n  useEffect(() => {\n    if (textAreaRef) {\n      textAreaRef.style.height = '0px'\n\n      const scrollHeight = textAreaRef.scrollHeight\n\n      textAreaRef.style.height = `${scrollHeight}px`\n    }\n  }, [textAreaRef, value])\n}\n","export async function checkAvailability (endpoint) {\n  const response = await fetch(endpoint)\n  const data = await response.json()\n\n  return {\n    availability: data.availability || 'UNAVAILABLE'\n  }\n}\n","export const classnames = (...classes) => classes.filter(classname => classname && typeof classname === 'string').join(' ')\n","import sanitizeHtml from 'sanitize-html'\n\nexport const transformMessage = message => {\n  return {\n    id: message.id,\n    text: sanitizeHtml(message.messageContent?.text),\n    createdAt: new Date(message.createdAt),\n    user: message.authorEndUserIdentity?.fullName?.trim() || null,\n    assignee: message.authorUser?.firstName || null,\n    direction: message.direction\n  }\n}\n\nexport const transformMessages = messages => messages.map(message => transformMessage(message))\n","import React, { createContext, useEffect, useReducer, useMemo } from 'react'\nimport { ChatEvent } from '@nice-devone/nice-cxone-chat-web-sdk'\n\nimport { initialState, reducer, CUSTOMER_ID_STORAGE_KEY, THREAD_ID_STORAGE_KEY } from './reducer.js'\n\nexport const AppContext = createContext(initialState)\n\nexport const AppProvider = ({ sdk, availability, children }) => {\n  const [state, dispatch] = useReducer(reducer, initialState)\n\n  /**\n   * SDK event handlers\n   */\n  const onLiveChatRecovered = e => {\n    dispatch({ type: 'SET_AGENT', payload: e.detail.data.inboxAssignee })\n    dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.contact.status })\n  }\n\n  const onAssignedAgentChanged = e => {\n    dispatch({ type: 'SET_AGENT', payload: e.detail.data.inboxAssignee })\n    dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.case.status })\n  }\n\n  const onAgentTypingStarted = () => {\n    dispatch({ type: 'SET_AGENT_TYPING', payload: true })\n  }\n\n  const onAgentTypingEnded = () => {\n    dispatch({ type: 'SET_AGENT_TYPING', payload: false })\n  }\n\n  const onMessageCreated = e => {\n    setMessage(e.detail.data.message)\n    dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.case.status })\n  }\n\n  const onContactStatusChanged = e => {\n    dispatch({ type: 'SET_AGENT_STATUS', payload: e.detail.data.case.status })\n  }\n\n  useEffect(() => {\n    sdk.onChatEvent(ChatEvent.LIVECHAT_RECOVERED, onLiveChatRecovered)\n    sdk.onChatEvent(ChatEvent.MESSAGE_CREATED, onMessageCreated)\n    sdk.onChatEvent(ChatEvent.AGENT_TYPING_STARTED, onAgentTypingStarted)\n    sdk.onChatEvent(ChatEvent.AGENT_TYPING_ENDED, onAgentTypingEnded)\n    sdk.onChatEvent(ChatEvent.ASSIGNED_AGENT_CHANGED, onAssignedAgentChanged)\n    sdk.onChatEvent(ChatEvent.CONTACT_STATUS_CHANGED, onContactStatusChanged)\n  }, [sdk])\n\n  /**\n   * Initialize customerId, threadId and whether the webchat should be open\n   */\n  useEffect(() => {\n    dispatch({ type: 'SET_AVAILABILITY', payload: availability })\n\n    setCustomerId(window.localStorage.getItem(CUSTOMER_ID_STORAGE_KEY))\n    setThreadId(window.localStorage.getItem(THREAD_ID_STORAGE_KEY))\n\n    if (window.location.hash === '#webchat') {\n      setChatVisibility(true)\n    }\n  }, [])\n\n  /**\n   * State update functions\n   */\n  const setChatVisibility = payload => {\n    if (!payload) {\n      window.location.hash = ''\n    }\n\n    dispatch({ type: 'SET_CHAT_VISIBILITY', payload })\n  }\n\n  const setCustomerId = customerId => {\n    dispatch({ type: 'SET_CUSTOMER_ID', payload: customerId })\n  }\n\n  const setThreadId = threadId => {\n    dispatch({ type: 'SET_THREAD_ID', payload: threadId })\n  }\n\n  const setThread = thread => {\n    dispatch({ type: 'SET_THREAD', payload: thread })\n  }\n\n  const setMessage = message => {\n    dispatch({ type: 'SET_MESSAGE', payload: message })\n  }\n\n  const setMessages = messages => {\n    dispatch({ type: 'SET_MESSAGES', payload: messages })\n  }\n\n  /**\n   * Application-wide state and state functions\n   */\n  const store = useMemo(() => ({\n    ...state,\n    sdk,\n    setCustomerId,\n    setThreadId,\n    setThread,\n    setMessage,\n    setMessages,\n    setChatVisibility\n  }))\n\n  return (\n    <AppContext.Provider value={store}>\n      {children}\n    </AppContext.Provider>\n  )\n}\n","import { transformMessages, transformMessage } from '../lib/transform-messages'\nimport { CUSTOMER_ID_STORAGE_KEY, THREAD_ID_STORAGE_KEY } from './reducer'\n\nconst setCustomerId = (state, payload) => {\n  if (payload) {\n    window.localStorage.setItem(CUSTOMER_ID_STORAGE_KEY, payload)\n  } else {\n    window.localStorage.removeItem(CUSTOMER_ID_STORAGE_KEY)\n  }\n\n  return {\n    ...state,\n    customerId: payload\n  }\n}\n\nconst setThreadId = (state, payload) => {\n  if (payload) {\n    window.localStorage.setItem(THREAD_ID_STORAGE_KEY, payload)\n  } else {\n    window.localStorage.removeItem(THREAD_ID_STORAGE_KEY)\n  }\n\n  return {\n    ...state,\n    threadId: payload\n  }\n}\n\nconst setChatVisibility = (state, payload) => {\n  return {\n    ...state,\n    isChatOpen: payload\n  }\n}\n\nconst setAvailability = (state, payload) => {\n  return {\n    ...state,\n    availability: payload\n  }\n}\n\nconst setThread = (state, payload) => {\n  return {\n    ...state,\n    thread: payload\n  }\n}\n\nconst setMessage = (state, payload) => {\n  return {\n    ...state,\n    messages: [...state.messages, transformMessage(payload)]\n  }\n}\n\nconst setMessages = (state, payload) => {\n  return {\n    ...state,\n    messages: transformMessages(payload).reverse()\n  }\n}\n\nconst setAgent = (state, payload) => {\n  return {\n    ...state,\n    agent: payload\n  }\n}\n\nconst setAgentIsTyping = (state, payload) => {\n  return {\n    ...state,\n    isAgentTyping: payload\n  }\n}\n\nconst setAgentStatus = (state, payload) => {\n  return {\n    ...state,\n    agentStatus: payload\n  }\n}\n\nexport const actionsMap = {\n  SET_CHAT_VISIBILITY: setChatVisibility,\n  SET_AVAILABILITY: setAvailability,\n  SET_CUSTOMER_ID: setCustomerId,\n  SET_THREAD_ID: setThreadId,\n  SET_THREAD: setThread,\n  SET_MESSAGE: setMessage,\n  SET_MESSAGES: setMessages,\n  SET_AGENT: setAgent,\n  SET_AGENT_TYPING: setAgentIsTyping,\n  SET_AGENT_STATUS: setAgentStatus\n}\n","import { actionsMap } from './actions-map'\n\nexport const CUSTOMER_ID_STORAGE_KEY = 'webchat_customer_id'\nexport const THREAD_ID_STORAGE_KEY = 'webchat_thread_id'\n\nexport const initialState = {\n  availability: null,\n  customerId: null,\n  threadId: null,\n  thread: null,\n  messages: [],\n  agent: null,\n  agentStatus: null,\n  isAgentTyping: false,\n  isChatOpen: false\n}\n\nexport const reducer = (state, action) => {\n  const { type, payload } = action\n\n  const fn = actionsMap[type]\n\n  if (fn) {\n    const actionFunction = fn.bind(this, state, payload)\n    return actionFunction()\n  }\n\n  return state\n}\n","import { useContext } from 'react'\n\nimport { AppContext } from './AppProvider.jsx'\n\nexport const useApp = () => useContext(AppContext)\n","export const useChatSdk = sdk => {\n  const connect = async () => sdk.authorize()\n\n  const fetchCustomerId = async () => {\n    const response = await connect()\n    return response?.consumerIdentity.idOnExternalPlatform\n  }\n\n  const fetchThread = async threadId => {\n    await connect()\n    return sdk.getThread(threadId)\n  }\n\n  const fetchMessages = async (thread, threadId) => {\n    await connect()\n\n    const recovered = await thread.recover(threadId)\n\n    const allMessages = []\n    let fetchedMessages = recovered.messages\n\n    while (fetchedMessages.length) {\n      fetchedMessages.map(msg => allMessages.push(msg))\n\n      try {\n        const response = await thread.loadMoreMessages()\n        fetchedMessages = response.data.messages\n      } catch (err) {\n        fetchedMessages = []\n      }\n    }\n\n    return allMessages\n  }\n\n  return { connect, fetchCustomerId, fetchThread, fetchMessages }\n}\n","module.exports = require(\"@nice-devone/nice-cxone-chat-web-sdk\");","module.exports = require(\"react\");","module.exports = require(\"react-dom\");","module.exports = require(\"react-dom/client\");","module.exports = require(\"sanitize-html\");","module.exports = require(\"uuid\");","// The module cache\nvar __webpack_module_cache__ = {};\n\n// The require function\nfunction __webpack_require__(moduleId) {\n\t// Check if module is in cache\n\tvar cachedModule = __webpack_module_cache__[moduleId];\n\tif (cachedModule !== undefined) {\n\t\treturn cachedModule.exports;\n\t}\n\t// Create a new module (and put it into the cache)\n\tvar module = __webpack_module_cache__[moduleId] = {\n\t\t// no module.id needed\n\t\t// no module.loaded needed\n\t\texports: {}\n\t};\n\n\t// Execute the module function\n\t__webpack_modules__[moduleId](module, module.exports, __webpack_require__);\n\n\t// Return the exports of the module\n\treturn module.exports;\n}\n\n","// getDefaultExport function for compatibility with non-harmony modules\n__webpack_require__.n = (module) => {\n\tvar getter = module && module.__esModule ?\n\t\t() => (module['default']) :\n\t\t() => (module);\n\t__webpack_require__.d(getter, { a: getter });\n\treturn getter;\n};","// define getter functions for harmony exports\n__webpack_require__.d = (exports, definition) => {\n\tfor(var key in definition) {\n\t\tif(__webpack_require__.o(definition, key) && !__webpack_require__.o(exports, key)) {\n\t\t\tObject.defineProperty(exports, key, { enumerable: true, get: definition[key] });\n\t\t}\n\t}\n};","__webpack_require__.o = (obj, prop) => (Object.prototype.hasOwnProperty.call(obj, prop))","// define __esModule on exports\n__webpack_require__.r = (exports) => {\n\tif(typeof Symbol !== 'undefined' && Symbol.toStringTag) {\n\t\tObject.defineProperty(exports, Symbol.toStringTag, { value: 'Module' });\n\t}\n\tObject.defineProperty(exports, '__esModule', { value: true });\n};","import React from 'react'\nimport { createRoot } from 'react-dom/client'\nimport { ChatSdk } from '@nice-devone/nice-cxone-chat-web-sdk'\nimport { Availability } from './components/availability/availability.jsx'\nimport { checkAvailability } from './lib/check-availability'\nimport { AppProvider } from './store/AppProvider.jsx'\nimport { CUSTOMER_ID_STORAGE_KEY } from './store/reducer.js'\n\nexport async function init (container, options) {\n  const sdk = new ChatSdk({\n    brandId: options.brandId,\n    channelId: options.channelId,\n    customerId: window.localStorage.getItem(CUSTOMER_ID_STORAGE_KEY) || '',\n    environment: options.environment\n  })\n\n  const root = createRoot(container)\n  let availability\n  try {\n    const result = await checkAvailability(options.availabilityEndpoint)\n    availability = result.availability\n  } catch (e) {\n    availability = 'UNAVAILABLE'\n  }\n  root.render(\n    <AppProvider sdk={sdk} availability={availability}>\n      <Availability availability={availability} />\n    </AppProvider>\n  )\n}\n"],"names":["React","useEffect","useRef","useState","classnames","Panel","useApp","Availability","availability","messages","isChatOpen","setChatVisibility","isFixed","setIsFixed","buttonRef","onClick","onKeyDown","event","key","preventDefault","onKeyUp","intersectionCallback","entries","entry","isBelowFold","isIntersecting","boundingClientRect","top","observer","window","IntersectionObserver","rootMargin","parentElement","current","observe","unobserve","document","documentElement","classList","toggle","body","TextComponent","createElement","Fragment","length","className","ref","href","draggable","sanitizeHtml","PanelHeader","PanelFooter","Message","useTextareaAutosize","Chat","onEndChat","thread","agent","agentStatus","isAgentTyping","userMessage","setUserMessage","messageRef","chatBody","querySelector","scrollTop","scrollHeight","label","remove","add","onChange","e","target","value","agentName","nickname","firstName","connectionHeadlineText","sendMessage","sendTextMessage","trim","err","console","log","map","msg","index","id","message","previousMessage","width","height","x","y","viewBox","stroke","cx","cy","r","fill","noValidate","htmlFor","rows","name","type","download","outbound","direction","messageOwnerSameAsPrevious","assignee","text","children","onClose","ButtonComponent","focusable","d","useCallback","createPortal","PreChat","RequestChat","Unavailable","EndChat","useChatSdk","useFocusedElements","sdk","threadId","setThread","setThreadId","setMessages","fetchThread","fetchMessages","screen","setScreen","escapeKeyEvent","addEventListener","onEscapeKey","removeEventListener","recover","fetchedThread","fetchedMessages","handleScreenChange","newScreen","onForward","onBack","onResume","onEndChatConfirm","ScreenComponent","Component","role","tabIndex","uuid","QUESTION_MAX_LENGTH","setCustomerId","fetchCustomerId","errors","setErrors","questionLength","setQuestionLength","nameRef","questionRef","Object","keys","focus","onQuestionChange","onRequestChat","errs","question","v4","customerId","getCustomer","setName","startChat","isQuestionLengthValid","questionLengthRemaining","questionLengthExceeded","questionHint","style","color","setAriaHidden","bool","node","setAttribute","removeAttribute","getFocusableElements","selectors","elements","querySelectorAll","join","Array","from","filter","closest","panelElements","setPanelElements","webchatPanelElement","activeElement","shiftKey","panelElement","textAreaRef","checkAvailability","endpoint","response","fetch","data","json","classes","classname","transformMessage","messageContent","createdAt","Date","user","authorEndUserIdentity","fullName","authorUser","transformMessages","createContext","useReducer","useMemo","ChatEvent","initialState","reducer","CUSTOMER_ID_STORAGE_KEY","THREAD_ID_STORAGE_KEY","AppContext","AppProvider","state","dispatch","onLiveChatRecovered","payload","detail","inboxAssignee","contact","status","onAssignedAgentChanged","case","onAgentTypingStarted","onAgentTypingEnded","onMessageCreated","setMessage","onContactStatusChanged","onChatEvent","LIVECHAT_RECOVERED","MESSAGE_CREATED","AGENT_TYPING_STARTED","AGENT_TYPING_ENDED","ASSIGNED_AGENT_CHANGED","CONTACT_STATUS_CHANGED","localStorage","getItem","location","hash","store","Provider","setItem","removeItem","setAvailability","reverse","setAgent","setAgentIsTyping","setAgentStatus","actionsMap","SET_CHAT_VISIBILITY","SET_AVAILABILITY","SET_CUSTOMER_ID","SET_THREAD_ID","SET_THREAD","SET_MESSAGE","SET_MESSAGES","SET_AGENT","SET_AGENT_TYPING","SET_AGENT_STATUS","action","fn","actionFunction","bind","useContext","connect","authorize","consumerIdentity","idOnExternalPlatform","getThread","recovered","allMessages","push","loadMoreMessages","createRoot","ChatSdk","init","container","options","brandId","channelId","environment","root","result","availabilityEndpoint","render"],"sourceRoot":""}

package/dist/server.js

@@ -0,0 +1,303 @@
+/******/ (() => { // webpackBootstrap
+/******/ 	var __webpack_modules__ = ({
+
+/***/ "./src/server/index.js":
+/*!*****************************!*\
+  !*** ./src/server/index.js ***!
+  \*****************************/
+/***/ ((module, __unused_webpack_exports, __webpack_require__) => {
+
+const {
+  authenticate,
+  getApiBaseUrl,
+  getIsOpen,
+  getActivity
+} = __webpack_require__(/*! ./lib/client.js */ "./src/server/lib/client.js");
+
+/**
+ * Returns webchat availability
+ * @param options {object}
+ * @param options.clientId {string}
+ * @param options.clientSecret {string}
+ * @param options.accessKey {string}
+ * @param options.accessSecret {string}
+ * @param options.skillEndpoint {string}
+ * @param options.hoursEndpoint {string}
+ * @param options.authenticationUri {string}
+ * @param options.wellKnownUri {string}
+ * @param options.maxQueueCount {string}
+ * @returns {Promise<{date: Date, availability: (string)}>}
+ */
+module.exports = async function getAvailability({
+  clientId,
+  clientSecret,
+  accessKey,
+  accessSecret,
+  maxQueueCount,
+  skillEndpoint,
+  hoursEndpoint,
+  wellKnownUri = 'https://cxone.niceincontact.com/.well-known/cxone-configuration',
+  authenticationUri = 'https://cxone.niceincontact.com/auth/token'
+}) {
+  const authorisation = 'Basic ' + Buffer.from(`${encodeURIComponent(clientId)}:${encodeURIComponent(clientSecret)}`).toString('base64');
+
+  // Cache authentication and re-authenticate when needed (lasts 1 hour?)
+  const {
+    tenantId,
+    token,
+    tokenType
+  } = await authenticate({
+    authenticationUri,
+    authorisation,
+    accessKey,
+    accessSecret
+  });
+  const apiBaseUrl = await getApiBaseUrl({
+    wellKnownUri,
+    tenantId
+  });
+  const [{
+    hasCapacity,
+    hasAgentsAvailable
+  }, isOpen] = await Promise.all([getActivity({
+    baseUrl: apiBaseUrl,
+    tokenType,
+    token,
+    skillEndpoint,
+    maxQueueCount
+  }), getIsOpen({
+    baseUrl: apiBaseUrl,
+    token,
+    tokenType,
+    hoursEndpoint
+  })]);
+  const isAvailable = isOpen && hasAgentsAvailable && hasCapacity;
+  const isExistingOnly = isOpen && hasAgentsAvailable && !hasCapacity;
+  let availability = 'UNAVAILABLE';
+  if (isAvailable) {
+    availability = 'AVAILABLE';
+  } else if (isExistingOnly) {
+    availability = 'EXISTING';
+  }
+  return {
+    date: new Date(),
+    availability
+  };
+};
+
+/***/ }),
+
+/***/ "./src/server/lib/client.js":
+/*!**********************************!*\
+  !*** ./src/server/lib/client.js ***!
+  \**********************************/
+/***/ ((module, __unused_webpack_exports, __webpack_require__) => {
+
+const querystring = __webpack_require__(/*! querystring */ "querystring");
+const axios = __webpack_require__(/*! axios */ "axios");
+const jwtdecode = __webpack_require__(/*! jwt-decode */ "jwt-decode");
+const {
+  isWithinHours
+} = __webpack_require__(/*! ./utils.js */ "./src/server/lib/utils.js");
+const contentType = 'application/x-www-form-urlencoded';
+const authenticate = async ({
+  authenticationUri,
+  authorisation,
+  accessKey,
+  accessSecret
+}) => {
+  const url = new URL(authenticationUri);
+  const body = querystring.stringify({
+    grant_type: 'password',
+    username: accessKey,
+    password: accessSecret
+  });
+  const auth = await axios.post(url.href, body, {
+    signal: AbortSignal.timeout(3000),
+    headers: {
+      Host: url.host,
+      'Content-Type': contentType,
+      Authorization: authorisation
+    }
+  });
+  return {
+    token: auth.data.access_token,
+    tokenType: auth.data.token_type,
+    tenantId: jwtdecode(auth.data.id_token)?.tenantId
+  };
+};
+const getApiBaseUrl = async ({
+  wellKnownUri,
+  tenantId
+}) => {
+  const url = new URL(wellKnownUri);
+  url.searchParams.set('tenantId', tenantId);
+  const {
+    data
+  } = await axios.get(url.href, {
+    headers: {
+      Host: url.host
+    },
+    signal: AbortSignal.timeout(3000)
+  });
+  return data.api_endpoint;
+};
+const getActivity = async ({
+  tokenType,
+  token,
+  baseUrl,
+  skillEndpoint,
+  maxQueueCount
+}) => {
+  const url = new URL(skillEndpoint, baseUrl);
+  const skill = await axios.get(url.href, {
+    signal: AbortSignal.timeout(3000),
+    headers: {
+      Host: url.host,
+      Authorization: `${tokenType} ${token}`,
+      'Content-Type': contentType
+    }
+  });
+  const activity = skill.data.skillActivity[0];
+  return {
+    hasCapacity: activity.queueCount < maxQueueCount,
+    hasAgentsAvailable: activity.agentsAvailable >= 1
+  };
+};
+const getIsOpen = async ({
+  baseUrl,
+  token,
+  tokenType,
+  hoursEndpoint
+}) => {
+  const url = new URL(hoursEndpoint, baseUrl);
+  const hours = await axios.get(url.href, {
+    signal: AbortSignal.timeout(3000),
+    headers: {
+      Host: url.host,
+      Authorization: `${tokenType} ${token}`,
+      'Content-Type': contentType
+    }
+  });
+  const days = hours.data.resultSet.hoursOfOperationProfiles[0].days;
+  return isWithinHours(days);
+};
+module.exports = {
+  authenticate,
+  getApiBaseUrl,
+  getIsOpen,
+  getActivity
+};
+
+/***/ }),
+
+/***/ "./src/server/lib/utils.js":
+/*!*********************************!*\
+  !*** ./src/server/lib/utils.js ***!
+  \*********************************/
+/***/ ((module, __unused_webpack_exports, __webpack_require__) => {
+
+const {
+  DateTime
+} = __webpack_require__(/*! luxon */ "luxon");
+const getHour = time => Number(time.split(':')[0]);
+const isWithinHours = (days, date) => {
+  const now = date ? DateTime.fromISO(date) : DateTime.local();
+  now.setZone('Europe/London');
+  const newDate = date ? new Date(date) : new Date();
+  const today = newDate.toLocaleDateString('en-GB', {
+    weekday: 'long'
+  });
+  const dateParts = newDate.toLocaleDateString('en-GB').split('/');
+  const todaysAvailability = days.find(item => item.day === today);
+  const todaysDateTimeOpen = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.openTime));
+  const todaysDateTimeClose = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.closeTime));
+  return now.diff(todaysDateTimeOpen).milliseconds >= 0 && now.diff(todaysDateTimeClose).milliseconds <= 0;
+};
+module.exports = {
+  isWithinHours
+};
+
+/***/ }),
+
+/***/ "axios":
+/*!************************!*\
+  !*** external "axios" ***!
+  \************************/
+/***/ ((module) => {
+
+"use strict";
+module.exports = require("axios");
+
+/***/ }),
+
+/***/ "jwt-decode":
+/*!*****************************!*\
+  !*** external "jwt-decode" ***!
+  \*****************************/
+/***/ ((module) => {
+
+"use strict";
+module.exports = require("jwt-decode");
+
+/***/ }),
+
+/***/ "luxon":
+/*!************************!*\
+  !*** external "luxon" ***!
+  \************************/
+/***/ ((module) => {
+
+"use strict";
+module.exports = require("luxon");
+
+/***/ }),
+
+/***/ "querystring":
+/*!******************************!*\
+  !*** external "querystring" ***!
+  \******************************/
+/***/ ((module) => {
+
+"use strict";
+module.exports = require("querystring");
+
+/***/ })
+
+/******/ 	});
+/************************************************************************/
+/******/ 	// The module cache
+/******/ 	var __webpack_module_cache__ = {};
+/******/ 	
+/******/ 	// The require function
+/******/ 	function __webpack_require__(moduleId) {
+/******/ 		// Check if module is in cache
+/******/ 		var cachedModule = __webpack_module_cache__[moduleId];
+/******/ 		if (cachedModule !== undefined) {
+/******/ 			return cachedModule.exports;
+/******/ 		}
+/******/ 		// Create a new module (and put it into the cache)
+/******/ 		var module = __webpack_module_cache__[moduleId] = {
+/******/ 			// no module.id needed
+/******/ 			// no module.loaded needed
+/******/ 			exports: {}
+/******/ 		};
+/******/ 	
+/******/ 		// Execute the module function
+/******/ 		__webpack_modules__[moduleId](module, module.exports, __webpack_require__);
+/******/ 	
+/******/ 		// Return the exports of the module
+/******/ 		return module.exports;
+/******/ 	}
+/******/ 	
+/************************************************************************/
+/******/ 	
+/******/ 	// startup
+/******/ 	// Load entry module and return exports
+/******/ 	// This entry module is referenced by other modules so it can't be inlined
+/******/ 	var __webpack_exports__ = __webpack_require__("./src/server/index.js");
+/******/ 	module.exports = __webpack_exports__;
+/******/ 	
+/******/ })()
+;
+//# sourceMappingURL=server.js.map

package/dist/server.js.map

@@ -0,0 +1 @@
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commonjs \"axios\"","webpack://@defra/flood-webchat/external commonjs \"jwt-decode\"","webpack://@defra/flood-webchat/external commonjs \"luxon\"","webpack://@defra/flood-webchat/external commonjs \"querystring\"","webpack://@defra/flood-webchat/webpack/bootstrap","webpack://@defra/flood-webchat/webpack/before-startup","webpack://@defra/flood-webchat/webpack/startup","webpack://@defra/flood-webchat/webpack/after-startup"],"sourcesContent":["const { authenticate, getApiBaseUrl, getIsOpen, getActivity } = require('./lib/client.js')\n\n/**\n * Returns webchat availability\n * @param options {object}\n * @param options.clientId {string}\n * @param options.clientSecret {string}\n * @param options.accessKey {string}\n * @param options.accessSecret {string}\n * @param options.skillEndpoint {string}\n * @param options.hoursEndpoint {string}\n * @param options.authenticationUri {string}\n * @param options.wellKnownUri {string}\n * @param options.maxQueueCount {string}\n * @returns {Promise<{date: Date, availability: (string)}>}\n */\nmodule.exports = async function getAvailability ({\n  clientId,\n  clientSecret,\n  accessKey,\n  accessSecret,\n  maxQueueCount,\n  skillEndpoint,\n  hoursEndpoint,\n  wellKnownUri = 'https://cxone.niceincontact.com/.well-known/cxone-configuration',\n  authenticationUri = 'https://cxone.niceincontact.com/auth/token'\n}) {\n  const authorisation = 'Basic ' + Buffer.from(`${encodeURIComponent(clientId)}:${encodeURIComponent(clientSecret)}`).toString('base64')\n\n  // Cache authentication and re-authenticate when needed (lasts 1 hour?)\n  const { tenantId, token, tokenType } = await authenticate({\n    authenticationUri,\n    authorisation,\n    accessKey,\n    accessSecret\n  })\n\n  const apiBaseUrl = await getApiBaseUrl({ wellKnownUri, tenantId })\n\n  const [{ hasCapacity, hasAgentsAvailable }, isOpen] = await Promise.all([\n    getActivity({ baseUrl: apiBaseUrl, tokenType, token, skillEndpoint, maxQueueCount }),\n    getIsOpen({ baseUrl: apiBaseUrl, token, tokenType, hoursEndpoint })\n  ])\n\n  const isAvailable = isOpen && hasAgentsAvailable && hasCapacity\n  const isExistingOnly = isOpen && hasAgentsAvailable && !hasCapacity\n\n  let availability = 'UNAVAILABLE'\n\n  if (isAvailable) {\n    availability = 'AVAILABLE'\n  } else if (isExistingOnly) {\n    availability = 'EXISTING'\n  }\n\n  return {\n    date: new Date(),\n    availability\n  }\n}\n","const querystring = require('querystring')\nconst axios = require('axios')\nconst jwtdecode = require('jwt-decode')\nconst { isWithinHours } = require('./utils.js')\n\nconst contentType = 'application/x-www-form-urlencoded'\n\nconst authenticate = async ({ authenticationUri, authorisation, accessKey, accessSecret }) => {\n  const url = new URL(authenticationUri)\n  const body = querystring.stringify({\n    grant_type: 'password',\n    username: accessKey,\n    password: accessSecret\n  })\n\n  const auth = await axios.post(url.href, body, {\n    signal: AbortSignal.timeout(3000),\n    headers: {\n      Host: url.host,\n      'Content-Type': contentType,\n      Authorization: authorisation\n    }\n  })\n\n  return {\n    token: auth.data.access_token,\n    tokenType: auth.data.token_type,\n    tenantId: jwtdecode(auth.data.id_token)?.tenantId\n  }\n}\n\nconst getApiBaseUrl = async ({ wellKnownUri, tenantId }) => {\n  const url = new URL(wellKnownUri)\n  url.searchParams.set('tenantId', tenantId)\n\n  const { data } = await axios.get(url.href, {\n    headers: {\n      Host: url.host\n    },\n    signal: AbortSignal.timeout(3000)\n  })\n\n  return data.api_endpoint\n}\n\nconst getActivity = async ({ tokenType, token, baseUrl, skillEndpoint, maxQueueCount }) => {\n  const url = new URL(skillEndpoint, baseUrl)\n\n  const skill = await axios.get(url.href, {\n    signal: AbortSignal.timeout(3000),\n    headers: {\n      Host: url.host,\n      Authorization: `${tokenType} ${token}`,\n      'Content-Type': contentType\n    }\n  })\n\n  const activity = skill.data.skillActivity[0]\n\n  return {\n    hasCapacity: activity.queueCount < maxQueueCount,\n    hasAgentsAvailable: activity.agentsAvailable >= 1\n  }\n}\n\nconst getIsOpen = async ({ baseUrl, token, tokenType, hoursEndpoint }) => {\n  const url = new URL(hoursEndpoint, baseUrl)\n\n  const hours = await axios.get(url.href, {\n    signal: AbortSignal.timeout(3000),\n    headers: {\n      Host: url.host,\n      Authorization: `${tokenType} ${token}`,\n      'Content-Type': contentType\n    }\n  })\n\n  const days = hours.data.resultSet.hoursOfOperationProfiles[0].days\n\n  return isWithinHours(days)\n}\n\nmodule.exports = {\n  authenticate,\n  getApiBaseUrl,\n  getIsOpen,\n  getActivity\n}\n","const { DateTime } = require('luxon')\n\nconst getHour = time => Number(time.split(':')[0])\n\nconst isWithinHours = (days, date) => {\n  const now = date ? DateTime.fromISO(date) : DateTime.local()\n  now.setZone('Europe/London')\n\n  const newDate = date ? new Date(date) : new Date()\n\n  const today = newDate.toLocaleDateString('en-GB', { weekday: 'long' })\n  const dateParts = newDate.toLocaleDateString('en-GB').split('/')\n\n  const todaysAvailability = days.find(item => item.day === today)\n  const todaysDateTimeOpen = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.openTime))\n  const todaysDateTimeClose = DateTime.local(Number(dateParts[2]), Number(dateParts[1]), Number(dateParts[0]), getHour(todaysAvailability.closeTime))\n\n  return now.diff(todaysDateTimeOpen).milliseconds >= 0 && now.diff(todaysDateTimeClose).milliseconds <= 0\n}\n\nmodule.exports = {\n  isWithinHours\n}\n","module.exports = require(\"axios\");","module.exports = require(\"jwt-decode\");","module.exports = require(\"luxon\");","module.exports = require(\"querystring\");","// The module cache\nvar __webpack_module_cache__ = {};\n\n// The require function\nfunction __webpack_require__(moduleId) {\n\t// Check if module is in cache\n\tvar cachedModule = __webpack_module_cache__[moduleId];\n\tif (cachedModule !== undefined) {\n\t\treturn cachedModule.exports;\n\t}\n\t// Create a new module (and put it into the cache)\n\tvar module = __webpack_module_cache__[moduleId] = {\n\t\t// no module.id needed\n\t\t// no module.loaded needed\n\t\texports: {}\n\t};\n\n\t// Execute the module function\n\t__webpack_modules__[moduleId](module, module.exports, __webpack_require__);\n\n\t// Return the exports of the module\n\treturn module.exports;\n}\n\n","","// startup\n// Load entry module and return exports\n// This entry module is referenced by other modules so it can't be inlined\nvar __webpack_exports__ = __webpack_require__(\"./src/server/index.js\");\n",""],"names":["authenticate","getApiBaseUrl","getIsOpen","getActivity","require","module","exports","getAvailability","clientId","clientSecret","accessKey","accessSecret","maxQueueCount","skillEndpoint","hoursEndpoint","wellKnownUri","authenticationUri","authorisation","Buffer","from","encodeURIComponent","toString","tenantId","token","tokenType","apiBaseUrl","hasCapacity","hasAgentsAvailable","isOpen","Promise","all","baseUrl","isAvailable","isExistingOnly","availability","date","Date","querystring","axios","jwtdecode","isWithinHours","contentType","url","URL","body","stringify","grant_type","username","password","auth","post","href","signal","AbortSignal","timeout","headers","Host","host","Authorization","data","access_token","token_type","id_token","searchParams","set","get","api_endpoint","skill","activity","skillActivity","queueCount","agentsAvailable","hours","days","resultSet","hoursOfOperationProfiles","DateTime","getHour","time","Number","split","now","fromISO","local","setZone","newDate","today","toLocaleDateString","weekday","dateParts","todaysAvailability","find","item","day","todaysDateTimeOpen","openTime","todaysDateTimeClose","closeTime","diff","milliseconds"],"sourceRoot":""}

package/docs/development-guide.md

@@ -2,5 +2,4 @@
 
 1) Clone the repo
 2) Run `npm install` to install the dependencies.
-3) Create a `.env` file in the root of the project (variables are with our other secrets under `node/configLocal/flood-webchat.env`)
-4) Run `npm run dev` to run a demo server with hot module reloading on http://localhost:9000.
+3) Run `npm run dev` to run a demo server with hot module reloading on http://localhost:9000.

package/jest.config.mjs

@@ -0,0 +1,29 @@
+/**
+ * For a detailed explanation regarding each configuration property, visit:
+ * https://jestjs.io/docs/configuration
+ */
+
+/** @type {import('jest').Config} */
+const config = {
+  collectCoverage: true,
+  coverageDirectory: 'coverage',
+  transform: {
+    '\\.jsx?$': 'babel-jest',
+    '\\.mjs$': 'babel-jest'
+  },
+  projects: [
+    {
+      displayName: 'client-side',
+      testEnvironment: 'jsdom',
+      testMatch: ['**/__tests__/client/**/*.?(m)js?(x)'],
+      transformIgnorePatterns: []
+    },
+    {
+      displayName: 'server-side',
+      testEnvironment: 'node',
+      testMatch: ['**/__tests__/server/**/*.?(m)js?(x)']
+    }
+  ]
+}
+
+export default config