@d19n/youfibre-odin-sdk 2.0.82 → 2.0.84

package/dist/entities-v2/ChangeReason.d.ts

@@ -5,15 +5,15 @@
  *
  * @module FieldServiceModule
  * @entity ChangeReason
- * @schemaId d411bca0-e0f3-437a-9886-2107cbb0b07d
+ * @schemaId 650e647a-acdc-4baf-bd5a-edee5bf9759d
  *
  * AUTO-GENERATED - DO NOT EDIT DIRECTLY
  * Generated from Odin schema definition
  */
 import { OdinRecord, OdinLink, LinkedOdinRecord } from '@d19n/odin-types/dist/core';
+import { WorkOrderProperties } from './WorkOrder';
 import { FileProperties } from './File';
 import { NoteProperties } from './Note';
-import { WorkOrderProperties } from './WorkOrder';
 import { ServiceAppointmentConfigProperties } from './ServiceAppointmentConfig';
 import { UserProperties } from './User';
 /**
@@ -29,48 +29,175 @@ export declare enum ChangeReasonEntityTypes {
     /** service appointment reschedule type */
     SA_RESCHEDULE = "SA_RESCHEDULE"
 }
+/**
+ * Valid values for ChangeReason.InformReason
+ *
+ * info reason (Field Operations - ChangeReason)
+ *
+ * @remarks Available options:
+ * - `WORK_ORDER_COMPLETED` - Work order completed
+ * - `APPOINTMENT_CONFIRMED` - Appointment confirmed
+ */
+export declare enum ChangeReasonInformReason {
+    WORK_ORDER_COMPLETED = "WORK_ORDER_COMPLETED",
+    APPOINTMENT_CONFIRMED = "APPOINTMENT_CONFIRMED"
+}
+/**
+ * Valid values for ChangeReason.Owner
+ *
+ * Owner (Supplier or Tenant) (Field Operations - ChangeReason)
+ *
+ * @remarks Available options:
+ * - `SUPPLIER` - Supplier
+ * - `TENANT` - Tenant
+ */
+export declare enum ChangeReasonOwner {
+    SUPPLIER = "SUPPLIER",
+    TENANT = "TENANT"
+}
+/**
+ * Valid values for ChangeReason.CancelReason
+ *
+ * The reason of the cancellation (Field Operations - ChangeReason)
+ *
+ * @remarks Available options:
+ * - `ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED` - Additional work req. - approval needed
+ * - `RFS_REVERSED` - RFS reversed
+ * - `REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT` - Remediation required, customer unwilling to wait
+ * - `PTF_PROCESS_NOT_FOLLOWED` - PTF Process not followed
+ * - `AREA_NOT_RFS_SUPPLIER` - Area not RFS
+ * - `AREA_NOT_RFS_TENANT` - Area not RFS
+ * - `CANCELLATION_FOR_PERSONAL_REASONS` - Cancellation for personal reasons
+ * - `CHANGED_ASSIGNED_CONTRACTOR` - Changed assigned contractor
+ * - `CLAIMING_MISSELING` - Claiming misselling
+ * - `ADVERSE_WEATHER_CONDITIONS` - Adverse weather conditions
+ * - `REMEDIATION_NOT_REQUIRED` - Remediation not required
+ * - `REMEDIATION_RAISED_IN_ERROR` - Remediation raised in error
+ * - `RFS_QUARANTINED` - RFS quarantined
+ * - `SERVICE_VISIT_NO_LONGER_REQUIRED` - Service visit no longer required
+ * - `STAYING_WITH_EXISTING_PROVIDER` - Staying with existing provider
+ * - ... and 22 more
+ */
+export declare enum ChangeReasonCancelReason {
+    ADDITIONAL_WORK_REQ_APPROVAL_NEEDED = "ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED",
+    RFS_REVERSED = "RFS_REVERSED",
+    REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT = "REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT",
+    PTF_PROCESS_NOT_FOLLOWED = "PTF_PROCESS_NOT_FOLLOWED",
+    AREA_NOT_RFS = "AREA_NOT_RFS_SUPPLIER",
+    CANCELLATION_FOR_PERSONAL_REASONS = "CANCELLATION_FOR_PERSONAL_REASONS",
+    CHANGED_ASSIGNED_CONTRACTOR = "CHANGED_ASSIGNED_CONTRACTOR",
+    CLAIMING_MISSELLING = "CLAIMING_MISSELING",
+    ADVERSE_WEATHER_CONDITIONS = "ADVERSE_WEATHER_CONDITIONS",
+    REMEDIATION_NOT_REQUIRED = "REMEDIATION_NOT_REQUIRED",
+    REMEDIATION_RAISED_IN_ERROR = "REMEDIATION_RAISED_IN_ERROR",
+    RFS_QUARANTINED = "RFS_QUARANTINED",
+    SERVICE_VISIT_NO_LONGER_REQUIRED = "SERVICE_VISIT_NO_LONGER_REQUIRED",
+    STAYING_WITH_EXISTING_PROVIDER = "STAYING_WITH_EXISTING_PROVIDER",
+    STILL_IN_CONTRACT = "STILL_IN_CONTRACT",
+    MDU_NOT_RFS = "MDU_NOT_RFS",
+    MOVING_PREMISES = "MOVING_PREMISES",
+    MULTIPLE_RESCHEDULED_NO_LONGER_WANTS_SERVICE = "MULTIPLE_RESCHEDULE_NO_LONGER_WANTS_SERVICE",
+    CONNECTION_COSTS_UNVIABLE = "CONNECTION_COSTS_UNVIABLE",
+    CUSTOMER_CANCELLED = "CUSTOMER_CANCELLED",
+    CUSTOMER_REFUSED_REMEDIATION_WORK = "CUSTOMER_REFUSED_REMEDIATION_WORK",
+    DUPLICATE_ORDER_WORK_ORDER = "DUPLICATE_ORDER_OR_WORK_ORDER",
+    ENGINEER_DID_NOT_ATTEND = "ENGINEER_DID_NOT_ATTEND",
+    HEALTH_AND_SAFETY_CONCERN = "HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE",
+    INCORRECT_ADDRESS_BOOKED = "INCORRECT_ADDRESS_BOOKED",
+    MISSING_MANDATE = "MISSING_MANDATE",
+    NO_CLEAR_INSTALLATION_ROUTE = "NO_CLEAR_INSTALLATION_ROUTE",
+    NOT_LONGER_INTERESTED = "NO_LONGER_INTERESTED_IN_SERVICE",
+    PRE_PULL_CANCELLATION_ACCEPTING_INSTALLATION_RISK = "PREPULL_CANCELLATION_ACCEPTING_INST_RISK",
+    PRE_PULL_CANCELLATION_RAISED_IN_ERROR = "PREPULL_CANCELLATION_RAISED_IN_ERROR",
+    REMEDIATION_NOT_COMPLETE = "REMEDIATION_NOT_COMPLETE",
+    UNABLE_TO_ATTEND = "UNABLE_TO_ATTEND",
+    UNABLE_TO_GET_WAYLEAVE = "UNABLE_TO_GET_PTD_WAYLEAVE",
+    UNHAPPY_WITH_EXTERNAL_INSTALL_ROUTE = "UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE",
+    UNHAPPY_WITH_INTERNAL_INSTALLATION_ROUTE = "UNHAPPY_WITH_INTERNAL_INSTALLATION_ROUTE",
+    HS_CONCERN_CUSTOMER_PREMISE = "H_S_CONCERN_CUSTOMER_PREMISE"
+}
+/**
+ * Valid values for ChangeReason.RescheduleReason
+ *
+ * reason for changing appointment date (Field Operations - ChangeReason)
+ *
+ * @remarks Available options:
+ * - `TIME_BLOCK_CHANGED` - Time block changed
+ * - `DATE_CHANGED_MANUALLY` - Date changed manually
+ * - `ENGINEER_DID_NOT_ATTEND` - Engineer did not attend
+ * - `INSTALL_REMINDER_RESCHEDULED` - Website - Reschedule
+ * - `AREA_NOT_RFS_TENANT` - Area not RFS_Tenant
+ * - `ADVERSE_WEATHER_CONDITIONS` - Adverse weather conditions
+ * - `AREA_NOT_RFS_SUPPLIER` - Area not RFS_Supplier
+ * - `BROUGHT_FORWARD` - Brought forward
+ * - `REMEDIATION_NOT_COMPLETE` - Remediation not complete
+ * - `ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED` - Additional work req. - approval needed
+ * - `UNABLE_TO_ATTEND` - Unable to attend
+ * - `TLOS_PRIORITISED_NOT_ATTENDED` - TLOS prioritised not attended
+ * - `SERVICE_VISIT_NO_LONGER_REQUIRED` - Service visit no longer required
+ * - `PTF_PROCESS_NOT_FOLLOWED` - PTF Process not followed
+ * - `CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT` - Customer wants to reschedule appointment
+ * - ... and 13 more
+ */
+export declare enum ChangeReasonRescheduleReason {
+    TIME_BLOCK_CHANGED = "TIME_BLOCK_CHANGED",
+    DATE_CHANGED_MANUALLY = "DATE_CHANGED_MANUALLY",
+    ENGINEER_DID_NOT_ATTEND = "ENGINEER_DID_NOT_ATTEND",
+    WEBSITE_RESCHEDULE = "INSTALL_REMINDER_RESCHEDULED",
+    AREA_NOT_RFS_TENANT = "AREA_NOT_RFS_TENANT",
+    ADVERSE_WEATHER_CONDITIONS = "ADVERSE_WEATHER_CONDITIONS",
+    AREA_NOT_RFS_SUPPLIER = "AREA_NOT_RFS_SUPPLIER",
+    BROUGHT_FORWARD = "BROUGHT_FORWARD",
+    REMEDIATION_NOT_COMPLETE = "REMEDIATION_NOT_COMPLETE",
+    ADDITIONAL_WORK_REQ_APPROVAL_NEEDED = "ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED",
+    UNABLE_TO_ATTEND = "UNABLE_TO_ATTEND",
+    TLOS_PRIORITISED_NOT_ATTENDED = "TLOS_PRIORITISED_NOT_ATTENDED",
+    SERVICE_VISIT_NO_LONGER_REQUIRED = "SERVICE_VISIT_NO_LONGER_REQUIRED",
+    PTF_PROCESS_NOT_FOLLOWED = "PTF_PROCESS_NOT_FOLLOWED",
+    CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT = "CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT",
+    CANCELLATION_FOR_PERSONAL_REASONS = "CANCELLATION_FOR_PERSONAL_REASONS",
+    NO_LONGER_REQUIRED = "NO_LONGER_REQUIRED",
+    PROPERTY_UNOCCUPIED = "PROPERTY_UNOCCUPIED",
+    DUPLICATE_ORDER_WORK_ORDER = "DUPLICATE_ORDER_OR_WORK_ORDER",
+    HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE = "HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE",
+    INCORRECT_DATE_BOOKED = "INCORRECT_DATE_BOOKED",
+    MISSING_MANDATE = "MISSING_MANDATE",
+    SCHEDULE_CHANGED = "SCHEDULE_CHANGED",
+    ENGINEER_UNABLE_TO_RESOLVE = "ENGINEER_UNABLE_TO_RESOLVE",
+    CUSTOMER_REQUEST_TO_DELAY = "CUSTOMER_REQUEST_TO_DELAY",
+    SCHEDULE_CONTRACTOR_CHANGED = "SCHEDULE_CONTRACTOR_CHANGED",
+    CUSTOMER_RESCHEDULED_VIA_APP_PORTAL = "RESCHEDULED_VIA_APP_OR_PORTAL",
+    UNAWARE_OF_APPOINTMENT = "UNAWARE_OF_APPOINTMENT"
+}
 /**
  * Valid values for ChangeReason.RequestedBy
  *
  * who requested the cancellation (Field Operations - ChangeReason)
  *
  * @remarks Available options:
- * - `CUSTOMER` - Customer
- * - `NETOMNIA` - Netomnia
  * - `TRACKED_EVENT` - Tracked event
+ * - `NETOMNIA` - Netomnia
+ * - `CUSTOMER` - Customer
  * - `YOUFIBRE` - YouFibre
  */
 export declare enum ChangeReasonRequestedBy {
-    CUSTOMER = "CUSTOMER",
-    NETOMNIA = "NETOMNIA",
     TRACKED_EVENT = "TRACKED_EVENT",
+    NETOMNIA = "NETOMNIA",
+    CUSTOMER = "CUSTOMER",
     YOU_FIBRE = "YOUFIBRE"
 }
-/**
- * Valid values for ChangeReason.PreviousTimeBlock
- *
- * the previous appointment time block (Field Operations - ChangeReason)
- *
- * @remarks Available options:
- * - `AM`
- * - `PM`
- */
-export declare enum ChangeReasonPreviousTimeBlock {
-    AM = "AM",
-    PM = "PM"
-}
 /**
  * Valid values for ChangeReason.TimeBlock
  *
  * Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
  *
  * @remarks Available options:
- * - `AM`
  * - `PM`
+ * - `AM`
  */
 export declare enum ChangeReasonTimeBlock {
-    AM = "AM",
-    PM = "PM"
+    PM = "PM",
+    AM = "AM"
 }
 /**
  * Valid values for ChangeReason.DelayReason
@@ -78,32 +205,55 @@ export declare enum ChangeReasonTimeBlock {
  * delay reason (Field Operations - ChangeReason)
  *
  * @remarks Available options:
- * - `ADDITIONAL_MATERIALS_REQUIRED` - Additional Materials Required
+ * - `OPENREACH_INFRASTRUCTURE_ISSUE_DPOLE` - Openreach issue D-Pole
+ * - `UG_MDU_UNABLE_TO_INSTALL` - UG MDU unable to install
+ * - `H_S_CONCERN` - Site unsafe
+ * - `OVERLAY_REQUIRED_PRIVATE` - Overlay required private
+ * - `BLOCKAGE_CLEARANCE_PUBLIC` - Blockage clearance public
  * - `ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED` - Additional works required approval needed
+ * - `NO_LONGER_REQUIRED` - No longer required
+ * - `NO_LINE_OF_SIGHT` - No line of sight
+ * - `DEAD_CBT` - Dead CBT
+ * - `NO_NETWORK_UNABLE_TO_LOCATE_CBT` - No network / can not locate CBT
+ * - `SPAN_DISTANCE` - Span distance
+ * - `TREE_TRIMMING_REQUIRED` - Tree trimming required
+ * - `ROUTER_NOT_AVAILABLE` - Router not available
+ * - `UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE` - Unhappy with external installation route
  * - `ADVERSE_WEATHER_CONDITIONS` - Adverse weather conditions
- * - `BAD_DAYLIGHT` - Bad Daylight
- * - `BLOCKAGE_CLEARANCE_PRIVATE` - Blockage clearance private
- * - `BLOCKAGE_CLEARANCE_PUBLIC` - Blockage clearance public
- * - `BLOCKED_BY_FINANCE_APPROVAL` - Blocked By Finance Approval
- * - `CBT_FAULTY_PORT` - CBT Faulty Port
- * - `CBT_FULL` - CBT Full
- * - `CBT_NO_LIGHT` - CBT No Light
- * - `CBT_IN_UNINSTALLABLE_POSITION` - CBT uninstallable position
- * - `CONNECTION_FROM_JUP_REQUIRED` - Connection from JUP required
- * - `CORRECT_CUSTOMER_BUT_INCORRECT_ADDRESS_BOOKED_BY_ISP` - Correct Customer But Incorrect Address Booked By ISP
- * - `CURRENT_PROVIDER_CONTRACT_BUY_OUT_COSTS` - Current Provider Contract Buy-Out Costs
- * - `CUSTOMER_BELIEVES_THEY_HAVE_ALREADY_CANCELLED` - Customer Believes They Have Already Cancelled With ISP
  * - ... and 72 more
  */
 export declare enum ChangeReasonDelayReason {
-    ADDITIONAL_MATERIALS_REQUIRED = "ADDITIONAL_MATERIALS_REQUIRED",
+    OPENREACH_ISSUE_D_POLE = "OPENREACH_INFRASTRUCTURE_ISSUE_DPOLE",
+    UG_MDU_UNABLE_TO_INSTALL = "UG_MDU_UNABLE_TO_INSTALL",
+    SITE_UNSAFE = "H_S_CONCERN",
+    OVERLAY_REQUIRED_PRIVATE = "OVERLAY_REQUIRED_PRIVATE",
+    BLOCKAGE_CLEARANCE_PUBLIC = "BLOCKAGE_CLEARANCE_PUBLIC",
     ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED = "ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED",
+    NO_LONGER_REQUIRED = "NO_LONGER_REQUIRED",
+    NO_LINE_OF_SIGHT = "NO_LINE_OF_SIGHT",
+    DEAD_CBT = "DEAD_CBT",
+    NO_NETWORK_CAN_NOT_LOCATE_CBT = "NO_NETWORK_UNABLE_TO_LOCATE_CBT",
+    SPAN_DISTANCE = "SPAN_DISTANCE",
+    TREE_TRIMMING_REQUIRED = "TREE_TRIMMING_REQUIRED",
+    ROUTER_NOT_AVAILABLE = "ROUTER_NOT_AVAILABLE",
+    UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE = "UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE",
     ADVERSE_WEATHER_CONDITIONS = "ADVERSE_WEATHER_CONDITIONS",
     BAD_DAYLIGHT = "BAD_DAYLIGHT",
-    BLOCKAGE_CLEARANCE_PRIVATE = "BLOCKAGE_CLEARANCE_PRIVATE",
-    BLOCKAGE_CLEARANCE_PUBLIC = "BLOCKAGE_CLEARANCE_PUBLIC",
-    BLOCKED_BY_FINANCE_APPROVAL = "BLOCKED_BY_FINANCE_APPROVAL",
     CBT_FAULTY_PORT = "CBT_FAULTY_PORT",
+    CUSTOMER_HAS_NO_NEED_FOR_INTERNET = "CUSTOMER_HAS_NO_NEED_FOR_INTERNET",
+    CUSTOMER_MOVING_HOUSE = "CUSTOMER_MOVING_HOUSE",
+    CUSTOMER_NEEDED_TO_LEAVE_DURING_INSTALLATION = "CUSTOMER_NEEDED_TO_LEAVE_DURING_INSTALLATION",
+    CUSTOMER_NEEDS_TO_INSTALL_POWER = "CUSTOMER_NEEDS_TO_INSTALL_POWER",
+    CUSTOMER_NOT_IN = "CUSTOMER_NOT_IN",
+    CUSTOMER_PREMISE_UNSAFE_TO_INSTALL = "CUSTOMER_PREMISE_UNSAFE_TO_INSTALL",
+    CUSTOMER_REFUSED_REMEDIATION_WORK = "CUSTOMER_REFUSED_REMEDIATION_WORK",
+    LOCAL_POWER_OUTAGE = "LOCAL_POWER_OUTAGE",
+    NEIGHBOURS_ACCESS_REQUIRED_TO_COMPLETE_INSTALL = "NEIGHBOUR_ACCESS_REQUIRED",
+    ODIN_IT_ISSUES_UNABLE_TO_PROGRESS = "ODIN_IT_ISSUES_UNABLE_TO_PROGRESS",
+    ONGOING_OUTAGE = "ONGOING_OUTAGE",
+    ONT_PROVISIONING_ISSUES = "ONT_PROVISIONING_ISSUES",
+    ADDITIONAL_MATERIALS_REQUIRED = "ADDITIONAL_MATERIALS_REQUIRED",
+    BLOCKED_BY_FINANCE_APPROVAL = "BLOCKED_BY_FINANCE_APPROVAL",
     CBT_FULL = "CBT_FULL",
     CBT_NO_LIGHT = "CBT_NO_LIGHT",
     CBT_UNINSTALLABLE_POSITION = "CBT_IN_UNINSTALLABLE_POSITION",
@@ -112,15 +262,7 @@ export declare enum ChangeReasonDelayReason {
     CURRENT_PROVIDER_CONTRACT_BUY_OUT_COSTS = "CURRENT_PROVIDER_CONTRACT_BUY_OUT_COSTS",
     CUSTOMER_BELIEVES_THEY_HAVE_ALREADY_CANCELLED_WITH_ISP = "CUSTOMER_BELIEVES_THEY_HAVE_ALREADY_CANCELLED",
     CUSTOMER_BUILDING_WORKS_PREVENTING_INSTALLATION = "CUSTOMER_BUILDING_WORKS_PREVENTING_INSTALLATION",
-    CUSTOMER_CHANGED_MIND = "CUSTOMER_CHANGED_MIND",
     CUSTOMER_DOES_NOT_WANT_TO_PAY_FOR_MESH = "CUSTOMER_DOES_NOT_WANT_TO_PAY_FOR_MESH",
-    CUSTOMER_HAS_NO_NEED_FOR_INTERNET = "CUSTOMER_HAS_NO_NEED_FOR_INTERNET",
-    CUSTOMER_MOVING_HOUSE = "CUSTOMER_MOVING_HOUSE",
-    CUSTOMER_NEEDED_TO_LEAVE_DURING_INSTALLATION = "CUSTOMER_NEEDED_TO_LEAVE_DURING_INSTALLATION",
-    CUSTOMER_NEEDS_TO_INSTALL_POWER = "CUSTOMER_NEEDS_TO_INSTALL_POWER",
-    CUSTOMER_NOT_IN = "CUSTOMER_NOT_IN",
-    CUSTOMER_PREMISE_UNSAFE_TO_INSTALL = "CUSTOMER_PREMISE_UNSAFE_TO_INSTALL",
-    CUSTOMER_REFUSED_REMEDIATION_WORK = "CUSTOMER_REFUSED_REMEDIATION_WORK",
     CUSTOMER_REFUSING_ROUTER_OFFERED = "CUSTOMER_REFUSING_ROUTER_OFFERED",
     CUSTOMER_REJECTED_DRY_INSTALLATION = "CUSTOMER_REJECTED_DRY_INSTALLATION",
     CUSTOMER_REQUIRES_EVENING_OR_WEEKEND_APPOINTMENT = "CUSTOMER_REQUIRES_EVENING_OR_WEEKEND_APPOINTMENT",
@@ -128,35 +270,22 @@ export declare enum ChangeReasonDelayReason {
     CUSTOMER_UNABLE_TO_OBTAIN_LANDLORD_PERMISSION = "CUSTOMER_UNABLE_TO_OBTAIN_LANDLORD_PERMISSION",
     CUSTOMER_UNAWARE_OF_ORDER = "CUSTOMER_UNAWARE_OF_ORDER",
     CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT = "CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT",
-    DEAD_CBT = "DEAD_CBT",
     DECISION_MAKER_NOT_HOME = "DECISION_MAKER_NOT_HOME",
     DID_NOT_ATTEND_WITHIN_TIME_SLOT = "DID_NOT_ATTEND_WITHIN_TIMESLOT",
     DIRECT_DEBIT_ISSUE = "DIRECT_DEBIT_ISSUE",
     HOIST_REQUIRED = "HOIST_REQUIRED",
     HOIST_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT = "HOIST_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT",
-    HS_CONCERN_CUSTOMER_PREMISE = "H_S_CONCERN_CUSTOMER_PREMISE",
     HS_CONCERN_LACK_OF_DAYLIGHT = "H_S_CONCERN_LACK_OF_DAYLIGHT",
     HS_CONCERN_NETWORK = "H_S_CONCERN_NETWORK",
     ISP_BOOKED_APPOINTMENT_AFTER_CUT_OFF = "ISP_BOOKED_APPOINTMENT_AFTER_CUT_OFF",
     LACK_OF_MATERIALS = "LACK_OF_MATERIALS",
     LANDLORD_PERMISSION_REQUIRED = "LANDLORD_PERMISSION_REQUIRED",
-    LOCAL_POWER_OUTAGE = "LOCAL_POWER_OUTAGE",
-    NEIGHBOURS_ACCESS_REQUIRED_TO_COMPLETE_INSTALL = "NEIGHBOUR_ACCESS_REQUIRED",
     NETWORK_UNAVAILABLE = "NETWORK_UNAVAILABLE",
-    NO_LINE_OF_SIGHT = "NO_LINE_OF_SIGHT",
-    NO_LONGER_REQUIRED = "NO_LONGER_REQUIRED",
-    NO_NETWORK_CAN_NOT_LOCATE_CBT = "NO_NETWORK_UNABLE_TO_LOCATE_CBT",
-    ODIN_IT_ISSUES_UNABLE_TO_PROGRESS = "ODIN_IT_ISSUES_UNABLE_TO_PROGRESS",
-    ONGOING_OUTAGE = "ONGOING_OUTAGE",
-    ONT_PROVISIONING_ISSUES = "ONT_PROVISIONING_ISSUES",
     OPENREACH_D_POLE = "OPENREACH_D_POLE",
     OPENREACH_EQUIPMENT_OVERLOADED = "OPENREACH_EQUIPMENT_OVERLOADED",
-    OPEN_REACH_INFRASTRUCTURE_UNABLE_TO_ACCESS = "OPENREACH_INFRASTRUCTURE_UNABLE_TO_ACCESS",
-    OPENREACH_ISSUE_D_POLE = "OPENREACH_INFRASTRUCTURE_ISSUE_DPOLE",
     OPENREACH_ISSUE_OVERLOADED = "OPENREACH_INFRASTRUCTURE_ISSUE_OVERLOADED",
     OUTSTANDING_PRE_PULL_TO_BE_COMPLETED = "OUTSTANDING_PRE_PULL_TO_BE_COMPLETED",
     OUTSTANDING_REMEDIATION_WO_TO_BE_COMPLETED = "OUTSTANDING_REMEDIATION_WO_TO_BE_COMPLETED",
-    OVERLAY_REQUIRED_PRIVATE = "OVERLAY_REQUIRED_PRIVATE",
     OVERLAY_REQUIRED_PUBLIC = "OVERLAY_REQUIRED_PUBLIC",
     PROPERTY_IS_ALREADY_INSTALLED = "PROPERTY_IS_ALREADY_INSTALLED",
     PROPERTY_UNOCCUPIED = "PROPERTY_UNOCCUPIED",
@@ -166,183 +295,66 @@ export declare enum ChangeReasonDelayReason {
     PTF_PROCESS_NOT_FOLLOWED = "PTF_PROCESS_NOT_FOLLOWED",
     REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT = "REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT",
     REQUIRES_CROSSING_LOW_VOLTAGE_LINES = "REQUIRES_CROSSING_LOW_VOLTAGE_LINES",
-    ROUTER_NOT_AVAILABLE = "ROUTER_NOT_AVAILABLE",
     SERVICE_VISIT_NOT_REQUIRED = "SERVICE_VISIT_NO_LONGER_REQUIRED",
-    SITE_UNSAFE = "H_S_CONCERN",
-    SPAN_DISTANCE = "SPAN_DISTANCE",
     SPAN_DISTANCE_REQUIRES_ADDITIONAL_TEAM = "SPAN_DISTANCE_REQUIRES_ADDITIONAL_TEAM",
     SPAN_DISTANCE_TOO_FAR_TO_INSTALL = "SPAN_DISTANCE_TOO_FAR_TO_INSTALL",
-    TREE_TRIMMING_REQUIRED = "TREE_TRIMMING_REQUIRED",
-    UG_MDU_UNABLE_TO_INSTALL = "UG_MDU_UNABLE_TO_INSTALL",
     UNABLE_TO_ACCESS_NETWORK = "UNABLE_TO_ACCESS_NETWORK",
     UNABLE_TO_ATTEND = "UNABLE_TO_ATTEND",
-    UNABLE_TO_LOCATE_CBT = "UNABLE_TO_LOCATE_CBT",
-    UNABLE_TO_LOCATE_PROPERTY = "UNABLE_TO_LOCATE_PROPERTY",
     UNABLE_TO_MAINTAIN_HEIGHT_FROM_POLE = "UNABLE_TO_MAINTAIN_HEIGHT_FROM_POLE",
     UNABLE_TO_PROVISION_DRY_INSTALLATION = "UNABLE_TO_PROVISION_DRY_INSTALLATION",
-    UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE = "UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE",
     UNHAPPY_WITH_INTERNAL_INSTALLATION_RNAL_ROUTE = "UNHAPPY_WITH_INTERNAL_INSTALLATION_ROUTE",
-    WAYLEAVE_REQUIRED = "PTD_WAYLEAVE_REQUIRED"
-}
-/**
- * Valid values for ChangeReason.InformReason
- *
- * info reason (Field Operations - ChangeReason)
- *
- * @remarks Available options:
- * - `APPOINTMENT_CONFIRMED` - Appointment confirmed
- * - `WORK_ORDER_COMPLETED` - Work order completed
- */
-export declare enum ChangeReasonInformReason {
-    APPOINTMENT_CONFIRMED = "APPOINTMENT_CONFIRMED",
-    WORK_ORDER_COMPLETED = "WORK_ORDER_COMPLETED"
-}
-/**
- * Valid values for ChangeReason.CancelReason
- *
- * The reason of the cancellation (Field Operations - ChangeReason)
- *
- * @remarks Available options:
- * - `ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED` - Additional work req. - approval needed
- * - `ADVERSE_WEATHER_CONDITIONS` - Adverse weather conditions
- * - `AREA_NOT_RFS_SUPPLIER` - Area not RFS
- * - `AREA_NOT_RFS_TENANT` - Area not RFS
- * - `CANCELLATION_FOR_PERSONAL_REASONS` - Cancellation for personal reasons
- * - `CHANGED_ASSIGNED_CONTRACTOR` - Changed assigned contractor
- * - `CLAIMING_MISSELING` - Claiming misselling
- * - `CONNECTION_COSTS_UNVIABLE` - Connection costs unviable
- * - `CUSTOMER_CANCELLED` - Customer cancelled
- * - `CUSTOMER_REFUSED_REMEDIATION_WORK` - Customer refused remediation work
- * - `DUPLICATE_ORDER_OR_WORK_ORDER` - Duplicate order / work order
- * - `ENGINEER_DID_NOT_ATTEND` - Engineer did not attend
- * - `HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE` - Health and safety concern
- * - `H_S_CONCERN_CUSTOMER_PREMISE` - HS Concern Customer Premise
- * - `INCORRECT_ADDRESS_BOOKED` - Incorrect address booked
- * - ... and 22 more
- */
-export declare enum ChangeReasonCancelReason {
-    ADDITIONAL_WORK_REQ_APPROVAL_NEEDED = "ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED",
-    ADVERSE_WEATHER_CONDITIONS = "ADVERSE_WEATHER_CONDITIONS",
-    AREA_NOT_RFS = "AREA_NOT_RFS_SUPPLIER",
-    CANCELLATION_FOR_PERSONAL_REASONS = "CANCELLATION_FOR_PERSONAL_REASONS",
-    CHANGED_ASSIGNED_CONTRACTOR = "CHANGED_ASSIGNED_CONTRACTOR",
-    CLAIMING_MISSELLING = "CLAIMING_MISSELING",
-    CONNECTION_COSTS_UNVIABLE = "CONNECTION_COSTS_UNVIABLE",
-    CUSTOMER_CANCELLED = "CUSTOMER_CANCELLED",
-    CUSTOMER_REFUSED_REMEDIATION_WORK = "CUSTOMER_REFUSED_REMEDIATION_WORK",
-    DUPLICATE_ORDER_WORK_ORDER = "DUPLICATE_ORDER_OR_WORK_ORDER",
-    ENGINEER_DID_NOT_ATTEND = "ENGINEER_DID_NOT_ATTEND",
-    HEALTH_AND_SAFETY_CONCERN = "HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE",
-    HS_CONCERN_CUSTOMER_PREMISE = "H_S_CONCERN_CUSTOMER_PREMISE",
-    INCORRECT_ADDRESS_BOOKED = "INCORRECT_ADDRESS_BOOKED",
-    MDU_NOT_RFS = "MDU_NOT_RFS",
-    MISSING_MANDATE = "MISSING_MANDATE",
-    MOVING_PREMISES = "MOVING_PREMISES",
-    MULTIPLE_RESCHEDULED_NO_LONGER_WANTS_SERVICE = "MULTIPLE_RESCHEDULE_NO_LONGER_WANTS_SERVICE",
-    NO_CLEAR_INSTALLATION_ROUTE = "NO_CLEAR_INSTALLATION_ROUTE",
-    NOT_LONGER_INTERESTED = "NO_LONGER_INTERESTED_IN_SERVICE",
-    PRE_PULL_CANCELLATION_ACCEPTING_INSTALLATION_RISK = "PREPULL_CANCELLATION_ACCEPTING_INST_RISK",
-    PRE_PULL_CANCELLATION_RAISED_IN_ERROR = "PREPULL_CANCELLATION_RAISED_IN_ERROR",
-    PTF_PROCESS_NOT_FOLLOWED = "PTF_PROCESS_NOT_FOLLOWED",
-    REMEDIATION_NOT_COMPLETE = "REMEDIATION_NOT_COMPLETE",
-    REMEDIATION_NOT_REQUIRED = "REMEDIATION_NOT_REQUIRED",
-    REMEDIATION_RAISED_IN_ERROR = "REMEDIATION_RAISED_IN_ERROR",
-    REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT = "REMEDIATION_REQUIRED_CUSTOMER_UNWILLING_TO_WAIT",
-    RFS_QUARANTINED = "RFS_QUARANTINED",
-    RFS_REVERSED = "RFS_REVERSED",
-    SERVICE_VISIT_NO_LONGER_REQUIRED = "SERVICE_VISIT_NO_LONGER_REQUIRED",
-    STAYING_WITH_EXISTING_PROVIDER = "STAYING_WITH_EXISTING_PROVIDER",
-    STILL_IN_CONTRACT = "STILL_IN_CONTRACT",
-    UNABLE_TO_ATTEND = "UNABLE_TO_ATTEND",
-    UNABLE_TO_GET_WAYLEAVE = "UNABLE_TO_GET_PTD_WAYLEAVE",
-    UNHAPPY_WITH_EXTERNAL_INSTALL_ROUTE = "UNHAPPY_WITH_EXTERNAL_INSTALLATION_ROUTE",
-    UNHAPPY_WITH_INTERNAL_INSTALLATION_ROUTE = "UNHAPPY_WITH_INTERNAL_INSTALLATION_ROUTE"
-}
-/**
- * Valid values for ChangeReason.Owner
- *
- * Owner (Supplier or Tenant) (Field Operations - ChangeReason)
- *
- * @remarks Available options:
- * - `SUPPLIER` - Supplier
- * - `TENANT` - Tenant
- */
-export declare enum ChangeReasonOwner {
-    SUPPLIER = "SUPPLIER",
-    TENANT = "TENANT"
+    UNABLE_TO_LOCATE_CBT = "UNABLE_TO_LOCATE_CBT",
+    CUSTOMER_CHANGED_MIND = "CUSTOMER_CHANGED_MIND",
+    WAYLEAVE_REQUIRED = "PTD_WAYLEAVE_REQUIRED",
+    BLOCKAGE_CLEARANCE_PRIVATE = "BLOCKAGE_CLEARANCE_PRIVATE",
+    OPEN_REACH_INFRASTRUCTURE_UNABLE_TO_ACCESS = "OPENREACH_INFRASTRUCTURE_UNABLE_TO_ACCESS",
+    UNABLE_TO_LOCATE_PROPERTY = "UNABLE_TO_LOCATE_PROPERTY",
+    HS_CONCERN_CUSTOMER_PREMISE = "H_S_CONCERN_CUSTOMER_PREMISE"
 }
 /**
- * Valid values for ChangeReason.RescheduleReason
+ * Valid values for ChangeReason.PreviousTimeBlock
  *
- * reason for changing appointment date (Field Operations - ChangeReason)
+ * the previous appointment time block (Field Operations - ChangeReason)
  *
  * @remarks Available options:
- * - `ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED` - Additional work req. - approval needed
- * - `ADVERSE_WEATHER_CONDITIONS` - Adverse weather conditions
- * - `AREA_NOT_RFS_SUPPLIER` - Area not RFS_Supplier
- * - `AREA_NOT_RFS_TENANT` - Area not RFS_Tenant
- * - `BROUGHT_FORWARD` - Brought forward
- * - `CANCELLATION_FOR_PERSONAL_REASONS` - Cancellation for personal reasons
- * - `CUSTOMER_REQUEST_TO_DELAY` - Customer request to delay
- * - `RESCHEDULED_VIA_APP_OR_PORTAL` - Customer rescheduled via App/Portal
- * - `CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT` - Customer wants to reschedule appointment
- * - `DATE_CHANGED_MANUALLY` - Date changed manually
- * - `DUPLICATE_ORDER_OR_WORK_ORDER` - Duplicate order / work order
- * - `ENGINEER_DID_NOT_ATTEND` - Engineer did not attend
- * - `ENGINEER_UNABLE_TO_RESOLVE` - Engineer unable to resolve
- * - `HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE` - Health and safety concern - customer premise
- * - `INCORRECT_DATE_BOOKED` - Incorrect date booked
- * - ... and 13 more
+ * - `AM`
+ * - `PM`
  */
-export declare enum ChangeReasonRescheduleReason {
-    ADDITIONAL_WORK_REQ_APPROVAL_NEEDED = "ADDITIONAL_WORKS_REQUIRED_APPROVAL_NEEDED",
-    ADVERSE_WEATHER_CONDITIONS = "ADVERSE_WEATHER_CONDITIONS",
-    AREA_NOT_RFS_SUPPLIER = "AREA_NOT_RFS_SUPPLIER",
-    AREA_NOT_RFS_TENANT = "AREA_NOT_RFS_TENANT",
-    BROUGHT_FORWARD = "BROUGHT_FORWARD",
-    CANCELLATION_FOR_PERSONAL_REASONS = "CANCELLATION_FOR_PERSONAL_REASONS",
-    CUSTOMER_REQUEST_TO_DELAY = "CUSTOMER_REQUEST_TO_DELAY",
-    CUSTOMER_RESCHEDULED_VIA_APP_PORTAL = "RESCHEDULED_VIA_APP_OR_PORTAL",
-    CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT = "CUSTOMER_WANTS_TO_RESCHEDULE_APPOINTMENT",
-    DATE_CHANGED_MANUALLY = "DATE_CHANGED_MANUALLY",
-    DUPLICATE_ORDER_WORK_ORDER = "DUPLICATE_ORDER_OR_WORK_ORDER",
-    ENGINEER_DID_NOT_ATTEND = "ENGINEER_DID_NOT_ATTEND",
-    ENGINEER_UNABLE_TO_RESOLVE = "ENGINEER_UNABLE_TO_RESOLVE",
-    HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE = "HEALTH_AND_SAFETY_CONCERN_CUSTOMER_PREMISE",
-    INCORRECT_DATE_BOOKED = "INCORRECT_DATE_BOOKED",
-    MISSING_MANDATE = "MISSING_MANDATE",
-    NO_LONGER_REQUIRED = "NO_LONGER_REQUIRED",
-    PROPERTY_UNOCCUPIED = "PROPERTY_UNOCCUPIED",
-    PTF_PROCESS_NOT_FOLLOWED = "PTF_PROCESS_NOT_FOLLOWED",
-    REMEDIATION_NOT_COMPLETE = "REMEDIATION_NOT_COMPLETE",
-    SCHEDULE_CHANGED = "SCHEDULE_CHANGED",
-    SCHEDULE_CONTRACTOR_CHANGED = "SCHEDULE_CONTRACTOR_CHANGED",
-    SERVICE_VISIT_NO_LONGER_REQUIRED = "SERVICE_VISIT_NO_LONGER_REQUIRED",
-    TIME_BLOCK_CHANGED = "TIME_BLOCK_CHANGED",
-    TLOS_PRIORITISED_NOT_ATTENDED = "TLOS_PRIORITISED_NOT_ATTENDED",
-    UNABLE_TO_ATTEND = "UNABLE_TO_ATTEND",
-    UNAWARE_OF_APPOINTMENT = "UNAWARE_OF_APPOINTMENT",
-    WEBSITE_RESCHEDULE = "INSTALL_REMINDER_RESCHEDULED"
+export declare enum ChangeReasonPreviousTimeBlock {
+    AM = "AM",
+    PM = "PM"
 }
 /**
  * Property keys for ChangeReason
  * Use these constants instead of string literals for type safety
  */
 export declare enum ChangeReasonPropertyKeys {
+    /** info reason (Field Operations - ChangeReason) */
+    InformReason = "InformReason",
+    /** NextScheduleId (Field Operations - ChangeReason) */
+    NextScheduleId = "NextScheduleId",
+    /** NextTimeBlock (Field Operations - ChangeReason) */
+    NextTimeBlock = "NextTimeBlock",
+    /** Owner (Supplier or Tenant) (Field Operations - ChangeReason) */
+    Owner = "Owner",
+    /** The reason of the cancellation (Field Operations - ChangeReason) */
+    CancelReason = "CancelReason",
+    /** cancellation description (Field Operations - ChangeReason) */
+    Description = "Description",
+    /** reason for changing appointment date (Field Operations - ChangeReason) */
+    RescheduleReason = "RescheduleReason",
     /** who requested the cancellation (Field Operations - ChangeReason) */
     RequestedBy = "RequestedBy",
-    /** the previous appointment date (Field Operations - ChangeReason) */
-    PreviousDate = "PreviousDate",
     /** Data field for ChangeReason records. Used by Field Operations team. */
     Contractor = "Contractor",
     /** Reference identifier for ChangeReason relationships. Used for data integrity. */
     EngineerId = "EngineerId",
     /** EngineerName (Field Operations - ChangeReason) */
     EngineerName = "EngineerName",
-    /** the previous appointment time block (Field Operations - ChangeReason) */
-    PreviousTimeBlock = "PreviousTimeBlock",
     /** Reference identifier for ChangeReason relationships. Used for data integrity. */
     ScheduleId = "ScheduleId",
+    /** Deprecate and use NextDate (Field Operations - ChangeReason) */
+    AppointmentDate = "AppointmentDate",
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason) */
     TimeBlock = "TimeBlock",
     /** The id of the previous schedule (Field Operations - ChangeReason) */
@@ -351,22 +363,10 @@ export declare enum ChangeReasonPropertyKeys {
     NextDate = "NextDate",
     /** delay reason (Field Operations - ChangeReason) */
     DelayReason = "DelayReason",
-    /** Deprecate and use NextDate (Field Operations - ChangeReason) */
-    AppointmentDate = "AppointmentDate",
-    /** info reason (Field Operations - ChangeReason) */
-    InformReason = "InformReason",
-    /** NextScheduleId (Field Operations - ChangeReason) */
-    NextScheduleId = "NextScheduleId",
-    /** The reason of the cancellation (Field Operations - ChangeReason) */
-    CancelReason = "CancelReason",
-    /** NextTimeBlock (Field Operations - ChangeReason) */
-    NextTimeBlock = "NextTimeBlock",
-    /** Owner (Supplier or Tenant) (Field Operations - ChangeReason) */
-    Owner = "Owner",
-    /** reason for changing appointment date (Field Operations - ChangeReason) */
-    RescheduleReason = "RescheduleReason",
-    /** cancellation description (Field Operations - ChangeReason) */
-    Description = "Description"
+    /** the previous appointment date (Field Operations - ChangeReason) */
+    PreviousDate = "PreviousDate",
+    /** the previous appointment time block (Field Operations - ChangeReason) */
+    PreviousTimeBlock = "PreviousTimeBlock"
 }
 /**
  * Properties for ChangeReason records
@@ -374,17 +374,53 @@ export declare enum ChangeReasonPropertyKeys {
  * @see FieldServiceModule:ChangeReason
  */
 export interface ChangeReasonProperties {
+    /** info reason (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonInformReason}
+     */
+    InformReason: ChangeReasonInformReason;
+    /** NextScheduleId (Field Operations - ChangeReason)
+     *
+     * @type {LOOKUP}
+     * @hidden This field is hidden in the UI
+     */
+    NextScheduleId: string;
+    /** NextTimeBlock (Field Operations - ChangeReason)
+     *
+     * @type {TEXT}
+     * @hidden This field is hidden in the UI
+     */
+    NextTimeBlock: string;
+    /** Owner (Supplier or Tenant) (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonOwner}
+     */
+    Owner: ChangeReasonOwner;
+    /** The reason of the cancellation (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonCancelReason}
+     */
+    CancelReason: ChangeReasonCancelReason;
+    /** cancellation description (Field Operations - ChangeReason)
+     *
+     * @type {TEXT_LONG}
+     */
+    Description: string;
+    /** reason for changing appointment date (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonRescheduleReason}
+     */
+    RescheduleReason: ChangeReasonRescheduleReason;
     /** who requested the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
      * @enum {ChangeReasonRequestedBy}
      */
     RequestedBy: ChangeReasonRequestedBy;
-    /** the previous appointment date (Field Operations - ChangeReason)
-     *
-     * @type {DATE}
-     */
-    PreviousDate: string;
     /** Data field for ChangeReason records. Used by Field Operations team.
      *
      * @type {TEXT}
@@ -403,18 +439,19 @@ export interface ChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     EngineerName: string;
-    /** the previous appointment time block (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonPreviousTimeBlock}
-     */
-    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
     /** Reference identifier for ChangeReason relationships. Used for data integrity.
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     ScheduleId: string;
+    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+     *
+     * @type {DATE}
+     * @format DD/MM/YYYY
+     * @hidden This field is hidden in the UI
+     */
+    AppointmentDate: string;
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -440,13 +477,24 @@ export interface ChangeReasonProperties {
      * @enum {ChangeReasonDelayReason}
      */
     DelayReason: ChangeReasonDelayReason;
-    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+    /** the previous appointment date (Field Operations - ChangeReason)
      *
      * @type {DATE}
-     * @format DD/MM/YYYY
-     * @hidden This field is hidden in the UI
      */
-    AppointmentDate: string;
+    PreviousDate: string;
+    /** the previous appointment time block (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonPreviousTimeBlock}
+     */
+    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
+}
+/**
+ * Properties for SA_CANCEL ChangeReason records
+ *
+ * @see FieldServiceModule:ChangeReason
+ */
+export interface SaCancelChangeReasonProperties {
     /** info reason (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -459,12 +507,6 @@ export interface ChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     NextScheduleId: string;
-    /** The reason of the cancellation (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonCancelReason}
-     */
-    CancelReason: ChangeReasonCancelReason;
     /** NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {TEXT}
@@ -477,35 +519,29 @@ export interface ChangeReasonProperties {
      * @enum {ChangeReasonOwner}
      */
     Owner: ChangeReasonOwner;
-    /** reason for changing appointment date (Field Operations - ChangeReason)
+    /** The reason of the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
-     * @enum {ChangeReasonRescheduleReason}
+     * @enum {ChangeReasonCancelReason}
      */
-    RescheduleReason: ChangeReasonRescheduleReason;
+    CancelReason: ChangeReasonCancelReason;
     /** cancellation description (Field Operations - ChangeReason)
      *
      * @type {TEXT_LONG}
      */
     Description: string;
-}
-/**
- * Properties for SA_CANCEL ChangeReason records
- *
- * @see FieldServiceModule:ChangeReason
- */
-export interface SaCancelChangeReasonProperties {
+    /** reason for changing appointment date (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonRescheduleReason}
+     */
+    RescheduleReason: ChangeReasonRescheduleReason;
     /** who requested the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
      * @enum {ChangeReasonRequestedBy}
      */
     RequestedBy: ChangeReasonRequestedBy;
-    /** the previous appointment date (Field Operations - ChangeReason)
-     *
-     * @type {DATE}
-     */
-    PreviousDate: string;
     /** Data field for ChangeReason records. Used by Field Operations team.
      *
      * @type {TEXT}
@@ -524,18 +560,19 @@ export interface SaCancelChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     EngineerName: string;
-    /** the previous appointment time block (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonPreviousTimeBlock}
-     */
-    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
     /** Reference identifier for ChangeReason relationships. Used for data integrity.
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     ScheduleId: string;
+    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+     *
+     * @type {DATE}
+     * @format DD/MM/YYYY
+     * @hidden This field is hidden in the UI
+     */
+    AppointmentDate: string;
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -561,13 +598,24 @@ export interface SaCancelChangeReasonProperties {
      * @enum {ChangeReasonDelayReason}
      */
     DelayReason: ChangeReasonDelayReason;
-    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+    /** the previous appointment date (Field Operations - ChangeReason)
      *
      * @type {DATE}
-     * @format DD/MM/YYYY
-     * @hidden This field is hidden in the UI
      */
-    AppointmentDate: string;
+    PreviousDate: string;
+    /** the previous appointment time block (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonPreviousTimeBlock}
+     */
+    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
+}
+/**
+ * Properties for SA_DELAY ChangeReason records
+ *
+ * @see FieldServiceModule:ChangeReason
+ */
+export interface SaDelayChangeReasonProperties {
     /** info reason (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -580,12 +628,6 @@ export interface SaCancelChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     NextScheduleId: string;
-    /** The reason of the cancellation (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonCancelReason}
-     */
-    CancelReason: ChangeReasonCancelReason;
     /** NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {TEXT}
@@ -598,35 +640,29 @@ export interface SaCancelChangeReasonProperties {
      * @enum {ChangeReasonOwner}
      */
     Owner: ChangeReasonOwner;
-    /** reason for changing appointment date (Field Operations - ChangeReason)
+    /** The reason of the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
-     * @enum {ChangeReasonRescheduleReason}
+     * @enum {ChangeReasonCancelReason}
      */
-    RescheduleReason: ChangeReasonRescheduleReason;
+    CancelReason: ChangeReasonCancelReason;
     /** cancellation description (Field Operations - ChangeReason)
      *
      * @type {TEXT_LONG}
      */
     Description: string;
-}
-/**
- * Properties for SA_DELAY ChangeReason records
- *
- * @see FieldServiceModule:ChangeReason
- */
-export interface SaDelayChangeReasonProperties {
+    /** reason for changing appointment date (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonRescheduleReason}
+     */
+    RescheduleReason: ChangeReasonRescheduleReason;
     /** who requested the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
      * @enum {ChangeReasonRequestedBy}
      */
     RequestedBy: ChangeReasonRequestedBy;
-    /** the previous appointment date (Field Operations - ChangeReason)
-     *
-     * @type {DATE}
-     */
-    PreviousDate: string;
     /** Data field for ChangeReason records. Used by Field Operations team.
      *
      * @type {TEXT}
@@ -645,18 +681,19 @@ export interface SaDelayChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     EngineerName: string;
-    /** the previous appointment time block (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonPreviousTimeBlock}
-     */
-    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
     /** Reference identifier for ChangeReason relationships. Used for data integrity.
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     ScheduleId: string;
+    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+     *
+     * @type {DATE}
+     * @format DD/MM/YYYY
+     * @hidden This field is hidden in the UI
+     */
+    AppointmentDate: string;
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -682,13 +719,24 @@ export interface SaDelayChangeReasonProperties {
      * @enum {ChangeReasonDelayReason}
      */
     DelayReason: ChangeReasonDelayReason;
-    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+    /** the previous appointment date (Field Operations - ChangeReason)
      *
      * @type {DATE}
-     * @format DD/MM/YYYY
-     * @hidden This field is hidden in the UI
      */
-    AppointmentDate: string;
+    PreviousDate: string;
+    /** the previous appointment time block (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonPreviousTimeBlock}
+     */
+    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
+}
+/**
+ * Properties for SA_INFORM ChangeReason records
+ *
+ * @see FieldServiceModule:ChangeReason
+ */
+export interface SaInformChangeReasonProperties {
     /** info reason (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -701,12 +749,6 @@ export interface SaDelayChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     NextScheduleId: string;
-    /** The reason of the cancellation (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonCancelReason}
-     */
-    CancelReason: ChangeReasonCancelReason;
     /** NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {TEXT}
@@ -719,35 +761,29 @@ export interface SaDelayChangeReasonProperties {
      * @enum {ChangeReasonOwner}
      */
     Owner: ChangeReasonOwner;
-    /** reason for changing appointment date (Field Operations - ChangeReason)
+    /** The reason of the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
-     * @enum {ChangeReasonRescheduleReason}
+     * @enum {ChangeReasonCancelReason}
      */
-    RescheduleReason: ChangeReasonRescheduleReason;
+    CancelReason: ChangeReasonCancelReason;
     /** cancellation description (Field Operations - ChangeReason)
      *
      * @type {TEXT_LONG}
      */
     Description: string;
-}
-/**
- * Properties for SA_INFORM ChangeReason records
- *
- * @see FieldServiceModule:ChangeReason
- */
-export interface SaInformChangeReasonProperties {
+    /** reason for changing appointment date (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonRescheduleReason}
+     */
+    RescheduleReason: ChangeReasonRescheduleReason;
     /** who requested the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
      * @enum {ChangeReasonRequestedBy}
      */
     RequestedBy: ChangeReasonRequestedBy;
-    /** the previous appointment date (Field Operations - ChangeReason)
-     *
-     * @type {DATE}
-     */
-    PreviousDate: string;
     /** Data field for ChangeReason records. Used by Field Operations team.
      *
      * @type {TEXT}
@@ -766,18 +802,19 @@ export interface SaInformChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     EngineerName: string;
-    /** the previous appointment time block (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonPreviousTimeBlock}
-     */
-    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
     /** Reference identifier for ChangeReason relationships. Used for data integrity.
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     ScheduleId: string;
+    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+     *
+     * @type {DATE}
+     * @format DD/MM/YYYY
+     * @hidden This field is hidden in the UI
+     */
+    AppointmentDate: string;
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -803,13 +840,24 @@ export interface SaInformChangeReasonProperties {
      * @enum {ChangeReasonDelayReason}
      */
     DelayReason: ChangeReasonDelayReason;
-    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+    /** the previous appointment date (Field Operations - ChangeReason)
      *
      * @type {DATE}
-     * @format DD/MM/YYYY
-     * @hidden This field is hidden in the UI
      */
-    AppointmentDate: string;
+    PreviousDate: string;
+    /** the previous appointment time block (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonPreviousTimeBlock}
+     */
+    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
+}
+/**
+ * Properties for SA_RESCHEDULE ChangeReason records
+ *
+ * @see FieldServiceModule:ChangeReason
+ */
+export interface SaRescheduleChangeReasonProperties {
     /** info reason (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -822,12 +870,6 @@ export interface SaInformChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     NextScheduleId: string;
-    /** The reason of the cancellation (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonCancelReason}
-     */
-    CancelReason: ChangeReasonCancelReason;
     /** NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {TEXT}
@@ -840,35 +882,29 @@ export interface SaInformChangeReasonProperties {
      * @enum {ChangeReasonOwner}
      */
     Owner: ChangeReasonOwner;
-    /** reason for changing appointment date (Field Operations - ChangeReason)
+    /** The reason of the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
-     * @enum {ChangeReasonRescheduleReason}
+     * @enum {ChangeReasonCancelReason}
      */
-    RescheduleReason: ChangeReasonRescheduleReason;
+    CancelReason: ChangeReasonCancelReason;
     /** cancellation description (Field Operations - ChangeReason)
      *
      * @type {TEXT_LONG}
      */
     Description: string;
-}
-/**
- * Properties for SA_RESCHEDULE ChangeReason records
- *
- * @see FieldServiceModule:ChangeReason
- */
-export interface SaRescheduleChangeReasonProperties {
+    /** reason for changing appointment date (Field Operations - ChangeReason)
+     *
+     * @type {ENUM}
+     * @enum {ChangeReasonRescheduleReason}
+     */
+    RescheduleReason: ChangeReasonRescheduleReason;
     /** who requested the cancellation (Field Operations - ChangeReason)
      *
      * @type {ENUM}
      * @enum {ChangeReasonRequestedBy}
      */
     RequestedBy: ChangeReasonRequestedBy;
-    /** the previous appointment date (Field Operations - ChangeReason)
-     *
-     * @type {DATE}
-     */
-    PreviousDate: string;
     /** Data field for ChangeReason records. Used by Field Operations team.
      *
      * @type {TEXT}
@@ -887,18 +923,19 @@ export interface SaRescheduleChangeReasonProperties {
      * @hidden This field is hidden in the UI
      */
     EngineerName: string;
-    /** the previous appointment time block (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonPreviousTimeBlock}
-     */
-    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
     /** Reference identifier for ChangeReason relationships. Used for data integrity.
      *
      * @type {UUID}
      * @hidden This field is hidden in the UI
      */
     ScheduleId: string;
+    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+     *
+     * @type {DATE}
+     * @format DD/MM/YYYY
+     * @hidden This field is hidden in the UI
+     */
+    AppointmentDate: string;
     /** Deprecate and use NextTimeBlock (Field Operations - ChangeReason)
      *
      * @type {ENUM}
@@ -924,54 +961,17 @@ export interface SaRescheduleChangeReasonProperties {
      * @enum {ChangeReasonDelayReason}
      */
     DelayReason: ChangeReasonDelayReason;
-    /** Deprecate and use NextDate (Field Operations - ChangeReason)
+    /** the previous appointment date (Field Operations - ChangeReason)
      *
      * @type {DATE}
-     * @format DD/MM/YYYY
-     * @hidden This field is hidden in the UI
-     */
-    AppointmentDate: string;
-    /** info reason (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonInformReason}
-     */
-    InformReason: ChangeReasonInformReason;
-    /** NextScheduleId (Field Operations - ChangeReason)
-     *
-     * @type {LOOKUP}
-     * @hidden This field is hidden in the UI
-     */
-    NextScheduleId: string;
-    /** The reason of the cancellation (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonCancelReason}
-     */
-    CancelReason: ChangeReasonCancelReason;
-    /** NextTimeBlock (Field Operations - ChangeReason)
-     *
-     * @type {TEXT}
-     * @hidden This field is hidden in the UI
-     */
-    NextTimeBlock: string;
-    /** Owner (Supplier or Tenant) (Field Operations - ChangeReason)
-     *
-     * @type {ENUM}
-     * @enum {ChangeReasonOwner}
      */
-    Owner: ChangeReasonOwner;
-    /** reason for changing appointment date (Field Operations - ChangeReason)
+    PreviousDate: string;
+    /** the previous appointment time block (Field Operations - ChangeReason)
      *
      * @type {ENUM}
-     * @enum {ChangeReasonRescheduleReason}
-     */
-    RescheduleReason: ChangeReasonRescheduleReason;
-    /** cancellation description (Field Operations - ChangeReason)
-     *
-     * @type {TEXT_LONG}
+     * @enum {ChangeReasonPreviousTimeBlock}
      */
-    Description: string;
+    PreviousTimeBlock: ChangeReasonPreviousTimeBlock;
 }
 /**
  * ChangeReason entity from FieldServiceModule
@@ -980,20 +980,20 @@ export interface SaRescheduleChangeReasonProperties {
  *
  * @module FieldServiceModule
  * @entity ChangeReason
- * @schemaId d411bca0-e0f3-437a-9886-2107cbb0b07d
+ * @schemaId 650e647a-acdc-4baf-bd5a-edee5bf9759d
  * @capabilities searchable, updateable, undeletable, triggerable
  */
 export declare class ChangeReason extends OdinRecord<ChangeReasonProperties> {
     entity: 'FieldServiceModule:ChangeReason';
     type: ChangeReasonEntityTypes;
-    schemaId: 'd411bca0-e0f3-437a-9886-2107cbb0b07d';
+    schemaId: '650e647a-acdc-4baf-bd5a-edee5bf9759d';
     properties: ChangeReasonProperties;
+    /** Linked WorkOrder records (WorkOrder__ChangeReason) */
+    WorkOrder: OdinLink<LinkedOdinRecord<WorkOrderProperties>>;
     /** Linked File records (ChangeReason__File) */
     File: OdinLink<LinkedOdinRecord<FileProperties>>;
     /** Linked Note records (ChangeReason__Note) */
     Note: OdinLink<LinkedOdinRecord<NoteProperties>>;
-    /** Linked WorkOrder records (WorkOrder__ChangeReason) */
-    WorkOrder: OdinLink<LinkedOdinRecord<WorkOrderProperties>>;
     /** Linked ServiceAppointmentConfig records (ChangeReason__ServiceAppointmentConfig) */
     ServiceAppointmentConfig: OdinLink<LinkedOdinRecord<ServiceAppointmentConfigProperties>>;
     /** Linked User records (ChangeReason__User) */