@d19n/youfibre-odin-sdk 2.0.318 → 2.0.320

package/README.md

@@ -370,7 +370,7 @@ This SDK includes **182** entities across **12** modules.
 
 ## Actions
 
-This SDK includes **881** actions.
+This SDK includes **882** actions.
 
 ### Action Types
 
@@ -2130,6 +2130,7 @@ This SDK includes **881** actions.
 | Action | Type | Event |
 |--------|------|-------|
 | `CreateQaReport` | CREATE | k1.t-hEOJjsDb.SupportModule.QaReport.Create.CreateQaReport |
+| `RecordQaReportFeedback` | UPDATE | k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback |
 
 #### Recontract
 

package/dist/actions-v2/RecordQaReportFeedbackDto.d.ts

@@ -0,0 +1,104 @@
+/**
+ * RecordQaReportFeedback Action DTO
+ *
+ * RecordQaReportFeedback
+ *
+ * @module SupportModule
+ * @entity QaReport
+ * @entityType DEFAULT
+ * @actionKey RecordQaReportFeedback
+ * @event k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback
+ *
+ * AUTO-GENERATED - DO NOT EDIT DIRECTLY
+ */
+import { OdinRecord, OdinRecordUpdateDto, OdinRecordUpdatedEvent } from '@d19n/odin-types/dist/core';
+/**
+ * RabbitMQ message payload for RecordQaReportFeedback updated events
+ *
+ * @event k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback
+ */
+export interface RecordQaReportFeedbackMessage extends OdinRecordUpdatedEvent<RecordQaReportFeedbackDto, RecordQaReportFeedbackProperties> {
+}
+/**
+ * Properties for RecordQaReportFeedback action
+ *
+ * @property Required fields: 1
+ * @property Optional fields: 4
+ */
+export interface RecordQaReportFeedbackProperties {
+    /**
+     * Is this report accurate?
+     *
+     * Whether the agent reading this report judged it accurate.
+     * @type {ENUM}
+     * @required
+     */
+    FeedbackAccuracy: string;
+    /**
+     * What was wrong?
+     *
+     * Only set when the report was judged inaccurate.
+     * @type {ENUM}
+     */
+    FeedbackReason?: string | null;
+    /**
+     * Feedback comment
+     *
+     * Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs.
+     * @type {TEXT}
+     */
+    FeedbackComment?: string | null;
+    /**
+     * Feedback by
+     *
+     * Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it.
+     * @type {TEXT}
+     */
+    FeedbackBy?: string | null;
+    /**
+     * Feedback at
+     *
+     * When the feedback was given. Separate from updatedAt, which moves on any change to the record.
+     * @type {DATE_TIME}
+     */
+    FeedbackAt?: string | null;
+}
+/**
+ * RecordQaReportFeedback
+ *
+ * @actionType UPDATE - Updates an existing QaReport record
+ * @module SupportModule
+ * @entity QaReport
+ * @entityType DEFAULT (Default)
+ * @event k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback
+ * @permission schema.action.recordqareportfeedback.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+export declare class RecordQaReportFeedbackDto extends OdinRecordUpdateDto<RecordQaReportFeedbackProperties> {
+    /** Used by SDK generators to identify action type */
+    static readonly ACTION_TYPE = "UPDATE";
+    static readonly ACTION_KEY = "RecordQaReportFeedback";
+    static readonly MODULE_NAME = "SupportModule";
+    static readonly ENTITIES: string[];
+    static readonly ENTITY_TYPE = "DEFAULT";
+    static readonly EVENT_NAME = "k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback";
+    static readonly PERMISSION = "schema.action.recordqareportfeedback.trigger";
+    /** Step metadata - entity this action targets */
+    static readonly STEP_ENTITY = "SupportModule:QaReport";
+    static readonly STEP_SCHEMA_ID = "68057e56-74e5-4b9e-b4c2-6c3f46b000ad";
+    static readonly STEP_SCHEMA_ACTION_ID = "196d9f3f-ffa5-4489-9368-e09d5de9cd52";
+    static readonly STEP_SCHEMA_TYPE_ID = "d056f400-5301-4f7a-8655-4746e507ccd4";
+    static readonly STEP_TYPE = "DEFAULT";
+    static readonly AUTO_LINK_PARENT = false;
+    readonly actionName: string;
+    readonly schemaActionId: string;
+    readonly entity: string;
+    constructor(record: OdinRecord<any> | {
+        id: string;
+        entity: string;
+        type?: string;
+    }, properties: RecordQaReportFeedbackProperties, options?: {
+        journeyId?: string;
+        stageKey?: string;
+    });
+}

package/dist/actions-v2/RecordQaReportFeedbackDto.js

@@ -0,0 +1,59 @@
+"use strict";
+/**
+ * RecordQaReportFeedback Action DTO
+ *
+ * RecordQaReportFeedback
+ *
+ * @module SupportModule
+ * @entity QaReport
+ * @entityType DEFAULT
+ * @actionKey RecordQaReportFeedback
+ * @event k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback
+ *
+ * AUTO-GENERATED - DO NOT EDIT DIRECTLY
+ */
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.RecordQaReportFeedbackDto = void 0;
+const core_1 = require("@d19n/odin-types/dist/core");
+/**
+ * RecordQaReportFeedback
+ *
+ * @actionType UPDATE - Updates an existing QaReport record
+ * @module SupportModule
+ * @entity QaReport
+ * @entityType DEFAULT (Default)
+ * @event k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback
+ * @permission schema.action.recordqareportfeedback.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+class RecordQaReportFeedbackDto extends core_1.OdinRecordUpdateDto {
+    constructor(record, properties, options) {
+        super({
+            id: record.id,
+            entity: record.entity,
+            type: record.type,
+            properties,
+            journeyId: options === null || options === void 0 ? void 0 : options.journeyId,
+            stageKey: options === null || options === void 0 ? void 0 : options.stageKey,
+        });
+        this.actionName = 'RecordQaReportFeedback';
+        this.schemaActionId = '196d9f3f-ffa5-4489-9368-e09d5de9cd52';
+        this.entity = 'SupportModule:QaReport';
+    }
+}
+exports.RecordQaReportFeedbackDto = RecordQaReportFeedbackDto;
+/** Used by SDK generators to identify action type */
+RecordQaReportFeedbackDto.ACTION_TYPE = 'UPDATE';
+RecordQaReportFeedbackDto.ACTION_KEY = 'RecordQaReportFeedback';
+RecordQaReportFeedbackDto.MODULE_NAME = 'SupportModule';
+RecordQaReportFeedbackDto.ENTITIES = ['QaReport'];
+RecordQaReportFeedbackDto.ENTITY_TYPE = 'DEFAULT';
+RecordQaReportFeedbackDto.EVENT_NAME = 'k1.t-hEOJjsDb.SupportModule.QaReport.Update.RecordQaReportFeedback';
+RecordQaReportFeedbackDto.PERMISSION = 'schema.action.recordqareportfeedback.trigger';
+/** Step metadata - entity this action targets */
+RecordQaReportFeedbackDto.STEP_ENTITY = 'SupportModule:QaReport';
+RecordQaReportFeedbackDto.STEP_SCHEMA_ID = '68057e56-74e5-4b9e-b4c2-6c3f46b000ad';
+RecordQaReportFeedbackDto.STEP_SCHEMA_ACTION_ID = '196d9f3f-ffa5-4489-9368-e09d5de9cd52';
+RecordQaReportFeedbackDto.STEP_SCHEMA_TYPE_ID = 'd056f400-5301-4f7a-8655-4746e507ccd4';
+RecordQaReportFeedbackDto.STEP_TYPE = 'DEFAULT';
+RecordQaReportFeedbackDto.AUTO_LINK_PARENT = false;

package/dist/entities-v2/ChangeReason.d.ts

@@ -335,12 +335,12 @@ export declare enum ChangeReasonRescheduleReason {
  *
  * @remarks Available options:
  * - `CUSTOMER_UNAVAILABLE_RETRYING_LATER` - Customer Unavailable - Retrying Later
- * - `EN_ROUTER_IN_ERROR` - En-Router in error
+ * - `EN_ROUTE_IN_ERROR` - En Route in error
  * - `MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE` - Moving to another job - Customer Aware
  */
 export declare enum ChangeReasonStandDownReason {
     CUSTOMER_UNAVAILABLE_RETRYING_LATER = "CUSTOMER_UNAVAILABLE_RETRYING_LATER",
-    EN_ROUTER_IN_ERROR = "EN_ROUTER_IN_ERROR",
+    EN_ROUTE_IN_ERROR = "EN_ROUTE_IN_ERROR",
     MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE = "MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE"
 }
 /**

package/dist/entities-v2/ChangeReason.js

@@ -342,13 +342,13 @@ var ChangeReasonRescheduleReason;
  *
  * @remarks Available options:
  * - `CUSTOMER_UNAVAILABLE_RETRYING_LATER` - Customer Unavailable - Retrying Later
- * - `EN_ROUTER_IN_ERROR` - En-Router in error
+ * - `EN_ROUTE_IN_ERROR` - En Route in error
  * - `MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE` - Moving to another job - Customer Aware
  */
 var ChangeReasonStandDownReason;
 (function (ChangeReasonStandDownReason) {
     ChangeReasonStandDownReason["CUSTOMER_UNAVAILABLE_RETRYING_LATER"] = "CUSTOMER_UNAVAILABLE_RETRYING_LATER";
-    ChangeReasonStandDownReason["EN_ROUTER_IN_ERROR"] = "EN_ROUTER_IN_ERROR";
+    ChangeReasonStandDownReason["EN_ROUTE_IN_ERROR"] = "EN_ROUTE_IN_ERROR";
     ChangeReasonStandDownReason["MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE"] = "MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE";
 })(ChangeReasonStandDownReason = exports.ChangeReasonStandDownReason || (exports.ChangeReasonStandDownReason = {}));
 /**

package/dist/entities-v2/QaReport.d.ts

@@ -38,6 +38,38 @@ export declare enum QaReportChannel {
     PORTAL_CHAT = "PORTAL_CHAT",
     WEB_CHAT = "WEB_CHAT"
 }
+/**
+ * Valid values for QaReport.FeedbackAccuracy
+ *
+ * Whether the agent reading this report judged it accurate.
+ *
+ * @remarks Available options:
+ * - `ACCURATE` - Accurate
+ * - `INACCURATE` - Inaccurate
+ */
+export declare enum QaReportFeedbackAccuracy {
+    ACCURATE = "ACCURATE",
+    INACCURATE = "INACCURATE"
+}
+/**
+ * Valid values for QaReport.FeedbackReason
+ *
+ * Only set when the report was judged inaccurate.
+ *
+ * @remarks Available options:
+ * - `MISSED_SOMETHING` - It missed something
+ * - `OTHER` - Something else
+ * - `EVIDENCE_WRONG` - The evidence is wrong
+ * - `SCORE_WRONG` - The score is wrong
+ * - `UNFAIR_TO_AGENT` - Unfair to the agent
+ */
+export declare enum QaReportFeedbackReason {
+    IT_MISSED_SOMETHING = "MISSED_SOMETHING",
+    SOMETHING_ELSE = "OTHER",
+    THE_EVIDENCE_IS_WRONG = "EVIDENCE_WRONG",
+    THE_SCORE_IS_WRONG = "SCORE_WRONG",
+    UNFAIR_TO_THE_AGENT = "UNFAIR_TO_AGENT"
+}
 /**
  * Property keys for QaReport
  * Use these constants instead of string literals for type safety
@@ -60,7 +92,17 @@ export declare enum QaReportPropertyKeys {
     /** Returned by the Databricks endpoint. The only thread tying this record to the matching inference row on the Databricks side — without it you are matching on timestamp and hoping. */
     CorrelationId = "CorrelationId",
     /** The case this report scores. This is the real link; it holds a uuid, so it is not shown in tables — the same choice Note.Case and ConversationSummaryFeedback.ConversationId make. The readable reference is the Case column below. */
-    CaseId = "CaseId"
+    CaseId = "CaseId",
+    /** Whether the agent reading this report judged it accurate. */
+    FeedbackAccuracy = "FeedbackAccuracy",
+    /** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it. */
+    FeedbackBy = "FeedbackBy",
+    /** Only set when the report was judged inaccurate. */
+    FeedbackReason = "FeedbackReason",
+    /** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs. */
+    FeedbackComment = "FeedbackComment",
+    /** When the feedback was given. Separate from updatedAt, which moves on any change to the record. */
+    FeedbackAt = "FeedbackAt"
 }
 /**
  * Properties for QaReport records
@@ -123,6 +165,39 @@ export interface QaReportProperties {
      * @default
      */
     CaseId: string;
+    /** Whether the agent reading this report judged it accurate.
+     *
+     * @type {ENUM}
+     * @default
+     * @enum {QaReportFeedbackAccuracy}
+     */
+    FeedbackAccuracy: QaReportFeedbackAccuracy;
+    /** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it.
+     *
+     * @type {TEXT}
+     * @default
+     */
+    FeedbackBy: string;
+    /** Only set when the report was judged inaccurate.
+     *
+     * @type {ENUM}
+     * @default
+     * @enum {QaReportFeedbackReason}
+     */
+    FeedbackReason: QaReportFeedbackReason;
+    /** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs.
+     *
+     * @type {TEXT}
+     * @default
+     * @placeholder Anything else? (optional)
+     */
+    FeedbackComment: string;
+    /** When the feedback was given. Separate from updatedAt, which moves on any change to the record.
+     *
+     * @type {DATE_TIME}
+     * @default
+     */
+    FeedbackAt: string;
 }
 /**
  * QaReport entity from SupportModule

package/dist/entities-v2/QaReport.js

@@ -12,7 +12,7 @@
  * Generated from Odin schema definition
  */
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.ROUTING_KEY_QA_REPORT_DEFAULT_DELETED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_UPDATED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_CREATED = exports.ROUTING_KEY_QA_REPORT_DELETED = exports.ROUTING_KEY_QA_REPORT_UPDATED = exports.ROUTING_KEY_QA_REPORT_CREATED = exports.QaReport = exports.QaReportPropertyKeys = exports.QaReportChannel = exports.QaReportEntityTypes = void 0;
+exports.ROUTING_KEY_QA_REPORT_DEFAULT_DELETED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_UPDATED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_CREATED = exports.ROUTING_KEY_QA_REPORT_DELETED = exports.ROUTING_KEY_QA_REPORT_UPDATED = exports.ROUTING_KEY_QA_REPORT_CREATED = exports.QaReport = exports.QaReportPropertyKeys = exports.QaReportFeedbackReason = exports.QaReportFeedbackAccuracy = exports.QaReportChannel = exports.QaReportEntityTypes = void 0;
 const core_1 = require("@d19n/odin-types/dist/core");
 /**
  * Available types for QaReport records
@@ -42,6 +42,40 @@ var QaReportChannel;
     QaReportChannel["PORTAL_CHAT"] = "PORTAL_CHAT";
     QaReportChannel["WEB_CHAT"] = "WEB_CHAT";
 })(QaReportChannel = exports.QaReportChannel || (exports.QaReportChannel = {}));
+/**
+ * Valid values for QaReport.FeedbackAccuracy
+ *
+ * Whether the agent reading this report judged it accurate.
+ *
+ * @remarks Available options:
+ * - `ACCURATE` - Accurate
+ * - `INACCURATE` - Inaccurate
+ */
+var QaReportFeedbackAccuracy;
+(function (QaReportFeedbackAccuracy) {
+    QaReportFeedbackAccuracy["ACCURATE"] = "ACCURATE";
+    QaReportFeedbackAccuracy["INACCURATE"] = "INACCURATE";
+})(QaReportFeedbackAccuracy = exports.QaReportFeedbackAccuracy || (exports.QaReportFeedbackAccuracy = {}));
+/**
+ * Valid values for QaReport.FeedbackReason
+ *
+ * Only set when the report was judged inaccurate.
+ *
+ * @remarks Available options:
+ * - `MISSED_SOMETHING` - It missed something
+ * - `OTHER` - Something else
+ * - `EVIDENCE_WRONG` - The evidence is wrong
+ * - `SCORE_WRONG` - The score is wrong
+ * - `UNFAIR_TO_AGENT` - Unfair to the agent
+ */
+var QaReportFeedbackReason;
+(function (QaReportFeedbackReason) {
+    QaReportFeedbackReason["IT_MISSED_SOMETHING"] = "MISSED_SOMETHING";
+    QaReportFeedbackReason["SOMETHING_ELSE"] = "OTHER";
+    QaReportFeedbackReason["THE_EVIDENCE_IS_WRONG"] = "EVIDENCE_WRONG";
+    QaReportFeedbackReason["THE_SCORE_IS_WRONG"] = "SCORE_WRONG";
+    QaReportFeedbackReason["UNFAIR_TO_THE_AGENT"] = "UNFAIR_TO_AGENT";
+})(QaReportFeedbackReason = exports.QaReportFeedbackReason || (exports.QaReportFeedbackReason = {}));
 /**
  * Property keys for QaReport
  * Use these constants instead of string literals for type safety
@@ -66,6 +100,16 @@ var QaReportPropertyKeys;
     QaReportPropertyKeys["CorrelationId"] = "CorrelationId";
     /** The case this report scores. This is the real link; it holds a uuid, so it is not shown in tables — the same choice Note.Case and ConversationSummaryFeedback.ConversationId make. The readable reference is the Case column below. */
     QaReportPropertyKeys["CaseId"] = "CaseId";
+    /** Whether the agent reading this report judged it accurate. */
+    QaReportPropertyKeys["FeedbackAccuracy"] = "FeedbackAccuracy";
+    /** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it. */
+    QaReportPropertyKeys["FeedbackBy"] = "FeedbackBy";
+    /** Only set when the report was judged inaccurate. */
+    QaReportPropertyKeys["FeedbackReason"] = "FeedbackReason";
+    /** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs. */
+    QaReportPropertyKeys["FeedbackComment"] = "FeedbackComment";
+    /** When the feedback was given. Separate from updatedAt, which moves on any change to the record. */
+    QaReportPropertyKeys["FeedbackAt"] = "FeedbackAt";
 })(QaReportPropertyKeys = exports.QaReportPropertyKeys || (exports.QaReportPropertyKeys = {}));
 /**
  * QaReport entity from SupportModule

package/dist/records-v2/QaReportRecord.d.ts

@@ -24,6 +24,7 @@ import { IOdinProvider } from '@d19n/odin-sdk-generator/dist/odin-sdk-types';
 import { RecordLinkManager } from '@d19n/odin-sdk-generator/dist/record-link-manager';
 import { QaReportProperties } from '../entities-v2/QaReport';
 import { CreateQaReportProperties } from '../actions-v2/CreateQaReportDto';
+import { RecordQaReportFeedbackProperties } from '../actions-v2/RecordQaReportFeedbackDto';
 import { CaseRecord } from './CaseRecord';
 /** Valid entity types for QaReport */
 export declare type QaReportType = 'DEFAULT';
@@ -201,6 +202,32 @@ export declare class QaReportRecord<TProps = QaReportProperties> {
         journeyId?: string;
         stageKey?: string;
     }): ActionBuilder;
+    /**
+     * RecordQaReportFeedback
+     *
+     * Updates this QaReport record with the specified properties.
+     * Returns an ActionBuilder - call .execute() to update or .dryRun() for debugging.
+     *
+     * @param properties - Required properties for this action
+     * @param options - Optional settings
+     * @param options.journeyId - Associate with a journey
+     * @param options.stageKey - Transition to pipeline stage
+     * @returns ActionBuilder - call .execute() to update or .dryRun() for payload
+     * @throws Error if called on a new (unsaved) record
+     *
+     * @example
+     * ```typescript
+     * const record = await odinClient.qaReports.get(id);
+     * await record.recordQaReportFeedback({ ... }).execute();
+     *
+     * // Dry run (for debugging)
+     * const payload = record.recordQaReportFeedback({ ... }).dryRun();
+     * ```
+     */
+    recordQaReportFeedback(properties: RecordQaReportFeedbackProperties, options?: {
+        journeyId?: string;
+        stageKey?: string;
+    }): ActionBuilder;
 }
 /** Type guard to check if an object is a QaReportRecord */
 export declare function isQaReportRecord(obj: any): obj is QaReportRecord;

package/dist/records-v2/QaReportRecord.js

@@ -268,6 +268,38 @@ class QaReportRecord {
         };
         return new ActionBuilder(this._provider, 'SupportModule', 'QaReport', payload, () => { this._pendingLinks = []; });
     }
+    // ============================================
+    // UPDATE ACTIONS (require existing record)
+    // ============================================
+    /**
+     * RecordQaReportFeedback
+     *
+     * Updates this QaReport record with the specified properties.
+     * Returns an ActionBuilder - call .execute() to update or .dryRun() for debugging.
+     *
+     * @param properties - Required properties for this action
+     * @param options - Optional settings
+     * @param options.journeyId - Associate with a journey
+     * @param options.stageKey - Transition to pipeline stage
+     * @returns ActionBuilder - call .execute() to update or .dryRun() for payload
+     * @throws Error if called on a new (unsaved) record
+     *
+     * @example
+     * ```typescript
+     * const record = await odinClient.qaReports.get(id);
+     * await record.recordQaReportFeedback({ ... }).execute();
+     *
+     * // Dry run (for debugging)
+     * const payload = record.recordQaReportFeedback({ ... }).dryRun();
+     * ```
+     */
+    recordQaReportFeedback(properties, options) {
+        var _a;
+        if (!((_a = this._record) === null || _a === void 0 ? void 0 : _a.id))
+            throw new Error('recordQaReportFeedback requires an existing record. Use accessor.get() first.');
+        const payload = Object.assign({ id: this._record.id, entity: this._record.entity, type: this._record.type, actionName: 'RecordQaReportFeedback', properties, associations: this._pendingLinks.length > 0 ? this._pendingLinks : undefined }, options);
+        return new ActionBuilder(this._provider, 'SupportModule', 'QaReport', payload, () => { this._pendingLinks = []; });
+    }
 }
 exports.QaReportRecord = QaReportRecord;
 // ============================================

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@d19n/youfibre-odin-sdk",
-  "version": "2.0.318",
+  "version": "2.0.320",
   "description": "",
   "author": "@d19n",
   "license": "UNLICENSED",