@d19n/youfibre-odin-sdk 2.0.317 → 2.0.319
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/entities-v2/ChangeReason.d.ts +2 -2
- package/dist/entities-v2/ChangeReason.js +2 -2
- package/dist/entities-v2/Config.d.ts +8 -8
- package/dist/entities-v2/Config.js +2 -2
- package/dist/entities-v2/QaReport.d.ts +76 -1
- package/dist/entities-v2/QaReport.js +45 -1
- package/dist/entities-v2/SmsMessage.d.ts +2 -0
- package/dist/entities-v2/SmsMessage.js +2 -0
- package/package.json +1 -1
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@@ -335,12 +335,12 @@ export declare enum ChangeReasonRescheduleReason {
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*
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* @remarks Available options:
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* - `CUSTOMER_UNAVAILABLE_RETRYING_LATER` - Customer Unavailable - Retrying Later
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* - `
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* - `EN_ROUTE_IN_ERROR` - En Route in error
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* - `MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE` - Moving to another job - Customer Aware
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*/
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export declare enum ChangeReasonStandDownReason {
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CUSTOMER_UNAVAILABLE_RETRYING_LATER = "CUSTOMER_UNAVAILABLE_RETRYING_LATER",
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-
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EN_ROUTE_IN_ERROR = "EN_ROUTE_IN_ERROR",
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MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE = "MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE"
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}
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/**
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@@ -342,13 +342,13 @@ var ChangeReasonRescheduleReason;
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*
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* @remarks Available options:
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* - `CUSTOMER_UNAVAILABLE_RETRYING_LATER` - Customer Unavailable - Retrying Later
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* - `
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* - `EN_ROUTE_IN_ERROR` - En Route in error
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* - `MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE` - Moving to another job - Customer Aware
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*/
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var ChangeReasonStandDownReason;
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(function (ChangeReasonStandDownReason) {
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ChangeReasonStandDownReason["CUSTOMER_UNAVAILABLE_RETRYING_LATER"] = "CUSTOMER_UNAVAILABLE_RETRYING_LATER";
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ChangeReasonStandDownReason["
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ChangeReasonStandDownReason["EN_ROUTE_IN_ERROR"] = "EN_ROUTE_IN_ERROR";
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ChangeReasonStandDownReason["MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE"] = "MOVING_TO_ANOTHER_JOB_CUSTOMER_AWARE";
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})(ChangeReasonStandDownReason = exports.ChangeReasonStandDownReason || (exports.ChangeReasonStandDownReason = {}));
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/**
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@@ -23,12 +23,12 @@ export declare enum ConfigEntityTypes {
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* Use these constants instead of string literals for type safety
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*/
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export declare enum ConfigPropertyKeys {
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/** Data field for Config records. Used by Platform team. */
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Test = "Test",
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/** the name of the app this config relates to (Platform - Config) */
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AppName = "AppName",
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/** object of { key: value } mappings (Platform - Config) */
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Mappings = "Mappings"
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Mappings = "Mappings",
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/** Data field for Config records. Used by Platform team. */
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Test = "Test"
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}
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/**
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* Properties for Config records
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@@ -36,11 +36,6 @@ export declare enum ConfigPropertyKeys {
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* @see SchemaModule:Config
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*/
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export interface ConfigProperties {
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/** Data field for Config records. Used by Platform team.
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*
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* @type {TEXT}
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*/
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Test: string;
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/** the name of the app this config relates to (Platform - Config)
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*
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* @type {TEXT}
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@@ -51,6 +46,11 @@ export interface ConfigProperties {
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* @type {JSON}
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*/
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Mappings: string;
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/** Data field for Config records. Used by Platform team.
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*
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* @type {TEXT}
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*/
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Test: string;
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}
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/**
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* Config entity from SchemaModule
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@@ -28,12 +28,12 @@ var ConfigEntityTypes;
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*/
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var ConfigPropertyKeys;
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(function (ConfigPropertyKeys) {
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/** Data field for Config records. Used by Platform team. */
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ConfigPropertyKeys["Test"] = "Test";
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/** the name of the app this config relates to (Platform - Config) */
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ConfigPropertyKeys["AppName"] = "AppName";
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/** object of { key: value } mappings (Platform - Config) */
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ConfigPropertyKeys["Mappings"] = "Mappings";
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/** Data field for Config records. Used by Platform team. */
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ConfigPropertyKeys["Test"] = "Test";
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})(ConfigPropertyKeys = exports.ConfigPropertyKeys || (exports.ConfigPropertyKeys = {}));
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/**
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* Config entity from SchemaModule
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@@ -38,6 +38,38 @@ export declare enum QaReportChannel {
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PORTAL_CHAT = "PORTAL_CHAT",
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WEB_CHAT = "WEB_CHAT"
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}
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/**
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* Valid values for QaReport.FeedbackAccuracy
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*
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* Whether the agent reading this report judged it accurate.
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*
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* @remarks Available options:
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* - `ACCURATE` - Accurate
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* - `INACCURATE` - Inaccurate
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*/
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export declare enum QaReportFeedbackAccuracy {
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ACCURATE = "ACCURATE",
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INACCURATE = "INACCURATE"
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}
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/**
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* Valid values for QaReport.FeedbackReason
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*
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* Only set when the report was judged inaccurate.
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*
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* @remarks Available options:
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* - `MISSED_SOMETHING` - It missed something
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* - `OTHER` - Something else
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* - `EVIDENCE_WRONG` - The evidence is wrong
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* - `SCORE_WRONG` - The score is wrong
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* - `UNFAIR_TO_AGENT` - Unfair to the agent
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*/
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export declare enum QaReportFeedbackReason {
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IT_MISSED_SOMETHING = "MISSED_SOMETHING",
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SOMETHING_ELSE = "OTHER",
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THE_EVIDENCE_IS_WRONG = "EVIDENCE_WRONG",
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THE_SCORE_IS_WRONG = "SCORE_WRONG",
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UNFAIR_TO_THE_AGENT = "UNFAIR_TO_AGENT"
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}
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/**
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* Property keys for QaReport
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* Use these constants instead of string literals for type safety
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/** Returned by the Databricks endpoint. The only thread tying this record to the matching inference row on the Databricks side — without it you are matching on timestamp and hoping. */
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CorrelationId = "CorrelationId",
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/** The case this report scores. This is the real link; it holds a uuid, so it is not shown in tables — the same choice Note.Case and ConversationSummaryFeedback.ConversationId make. The readable reference is the Case column below. */
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CaseId = "CaseId"
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CaseId = "CaseId",
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/** Whether the agent reading this report judged it accurate. */
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FeedbackAccuracy = "FeedbackAccuracy",
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/** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it. */
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FeedbackBy = "FeedbackBy",
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/** Only set when the report was judged inaccurate. */
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FeedbackReason = "FeedbackReason",
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/** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs. */
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FeedbackComment = "FeedbackComment",
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/** When the feedback was given. Separate from updatedAt, which moves on any change to the record. */
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FeedbackAt = "FeedbackAt"
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}
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/**
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* Properties for QaReport records
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* @default
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*/
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CaseId: string;
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/** Whether the agent reading this report judged it accurate.
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*
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* @type {ENUM}
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* @default
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* @enum {QaReportFeedbackAccuracy}
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*/
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FeedbackAccuracy: QaReportFeedbackAccuracy;
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/** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it.
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*
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* @type {TEXT}
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* @default
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*/
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FeedbackBy: string;
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/** Only set when the report was judged inaccurate.
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*
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* @type {ENUM}
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* @default
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* @enum {QaReportFeedbackReason}
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*/
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FeedbackReason: QaReportFeedbackReason;
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/** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs.
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*
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* @type {TEXT}
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* @default
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* @placeholder Anything else? (optional)
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*/
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FeedbackComment: string;
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/** When the feedback was given. Separate from updatedAt, which moves on any change to the record.
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*
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* @type {DATE_TIME}
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* @default
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*/
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FeedbackAt: string;
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}
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/**
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* QaReport entity from SupportModule
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* Generated from Odin schema definition
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*/
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Object.defineProperty(exports, "__esModule", { value: true });
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exports.ROUTING_KEY_QA_REPORT_DEFAULT_DELETED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_UPDATED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_CREATED = exports.ROUTING_KEY_QA_REPORT_DELETED = exports.ROUTING_KEY_QA_REPORT_UPDATED = exports.ROUTING_KEY_QA_REPORT_CREATED = exports.QaReport = exports.QaReportPropertyKeys = exports.QaReportChannel = exports.QaReportEntityTypes = void 0;
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exports.ROUTING_KEY_QA_REPORT_DEFAULT_DELETED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_UPDATED = exports.ROUTING_KEY_QA_REPORT_DEFAULT_CREATED = exports.ROUTING_KEY_QA_REPORT_DELETED = exports.ROUTING_KEY_QA_REPORT_UPDATED = exports.ROUTING_KEY_QA_REPORT_CREATED = exports.QaReport = exports.QaReportPropertyKeys = exports.QaReportFeedbackReason = exports.QaReportFeedbackAccuracy = exports.QaReportChannel = exports.QaReportEntityTypes = void 0;
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const core_1 = require("@d19n/odin-types/dist/core");
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/**
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* Available types for QaReport records
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QaReportChannel["PORTAL_CHAT"] = "PORTAL_CHAT";
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QaReportChannel["WEB_CHAT"] = "WEB_CHAT";
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})(QaReportChannel = exports.QaReportChannel || (exports.QaReportChannel = {}));
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/**
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* Valid values for QaReport.FeedbackAccuracy
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*
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* Whether the agent reading this report judged it accurate.
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*
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* @remarks Available options:
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* - `ACCURATE` - Accurate
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* - `INACCURATE` - Inaccurate
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*/
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var QaReportFeedbackAccuracy;
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(function (QaReportFeedbackAccuracy) {
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QaReportFeedbackAccuracy["ACCURATE"] = "ACCURATE";
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QaReportFeedbackAccuracy["INACCURATE"] = "INACCURATE";
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})(QaReportFeedbackAccuracy = exports.QaReportFeedbackAccuracy || (exports.QaReportFeedbackAccuracy = {}));
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/**
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* Valid values for QaReport.FeedbackReason
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*
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*
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* @remarks Available options:
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* - `MISSED_SOMETHING` - It missed something
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* - `OTHER` - Something else
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* - `EVIDENCE_WRONG` - The evidence is wrong
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* - `SCORE_WRONG` - The score is wrong
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* - `UNFAIR_TO_AGENT` - Unfair to the agent
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*/
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var QaReportFeedbackReason;
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(function (QaReportFeedbackReason) {
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QaReportFeedbackReason["IT_MISSED_SOMETHING"] = "MISSED_SOMETHING";
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QaReportFeedbackReason["SOMETHING_ELSE"] = "OTHER";
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QaReportFeedbackReason["THE_EVIDENCE_IS_WRONG"] = "EVIDENCE_WRONG";
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QaReportFeedbackReason["THE_SCORE_IS_WRONG"] = "SCORE_WRONG";
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QaReportFeedbackReason["UNFAIR_TO_THE_AGENT"] = "UNFAIR_TO_AGENT";
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})(QaReportFeedbackReason = exports.QaReportFeedbackReason || (exports.QaReportFeedbackReason = {}));
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/**
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QaReportPropertyKeys["CorrelationId"] = "CorrelationId";
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/** The case this report scores. This is the real link; it holds a uuid, so it is not shown in tables — the same choice Note.Case and ConversationSummaryFeedback.ConversationId make. The readable reference is the Case column below. */
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QaReportPropertyKeys["CaseId"] = "CaseId";
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/** Whether the agent reading this report judged it accurate. */
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QaReportPropertyKeys["FeedbackAccuracy"] = "FeedbackAccuracy";
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/** Identity user id of whoever gave the feedback, stamped by the server from the principal. lastModifiedBy is not enough — any later edit would overwrite it. */
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QaReportPropertyKeys["FeedbackBy"] = "FeedbackBy";
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/** Only set when the report was judged inaccurate. */
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QaReportPropertyKeys["FeedbackReason"] = "FeedbackReason";
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/** Free text from the person giving feedback. TEXT, not TEXT_LONG: the ceiling is the same either way, about 2,700 characters of varied text, which is far more than a comment needs. */
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QaReportPropertyKeys["FeedbackComment"] = "FeedbackComment";
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/** When the feedback was given. Separate from updatedAt, which moves on any change to the record. */
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QaReportPropertyKeys["FeedbackAt"] = "FeedbackAt";
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})(QaReportPropertyKeys = exports.QaReportPropertyKeys || (exports.QaReportPropertyKeys = {}));
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/**
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* QaReport entity from SupportModule
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@@ -45,6 +45,7 @@ export declare enum SmsMessageEntityTypes {
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* - `MOBILE_APP_REGISTRATION_CODE` - Mobile app registration code
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* - `REMEDIATION_WORK_ORDER` - Remediation work order
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* - `REMINDER` - Reminder
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* - `SEVEN_DAY_POST_INSTALL_APP_SMS` - Seven day post install app sms
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* - `WORK_ORDER_DELAY` - Work order delay
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export declare enum SmsMessageCategory {
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MOBILE_APP_REGISTRATION_CODE = "MOBILE_APP_REGISTRATION_CODE",
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REMEDIATION_WORK_ORDER = "REMEDIATION_WORK_ORDER",
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REMINDER = "REMINDER",
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SEVEN_DAY_POST_INSTALL_APP_SMS = "SEVEN_DAY_POST_INSTALL_APP_SMS",
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WORK_ORDER_DELAY = "WORK_ORDER_DELAY"
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}
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/**
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* - `MOBILE_APP_REGISTRATION_CODE` - Mobile app registration code
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* - `REMEDIATION_WORK_ORDER` - Remediation work order
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46
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+
* - `SEVEN_DAY_POST_INSTALL_APP_SMS` - Seven day post install app sms
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46
47
|
* - `WORK_ORDER_DELAY` - Work order delay
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|
47
48
|
*/
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|
48
49
|
var SmsMessageCategory;
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@@ -58,6 +59,7 @@ var SmsMessageCategory;
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|
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58
59
|
SmsMessageCategory["MOBILE_APP_REGISTRATION_CODE"] = "MOBILE_APP_REGISTRATION_CODE";
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59
60
|
SmsMessageCategory["REMEDIATION_WORK_ORDER"] = "REMEDIATION_WORK_ORDER";
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60
61
|
SmsMessageCategory["REMINDER"] = "REMINDER";
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|
62
|
+
SmsMessageCategory["SEVEN_DAY_POST_INSTALL_APP_SMS"] = "SEVEN_DAY_POST_INSTALL_APP_SMS";
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|
61
63
|
SmsMessageCategory["WORK_ORDER_DELAY"] = "WORK_ORDER_DELAY";
|
|
62
64
|
})(SmsMessageCategory = exports.SmsMessageCategory || (exports.SmsMessageCategory = {}));
|
|
63
65
|
/**
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