@d19n/youfibre-odin-sdk 2.0.233-beta.5 → 2.0.233-beta.7

package/README.md

@@ -359,7 +359,7 @@ This SDK includes **171** entities across **12** modules.
 
 ## Actions
 
-This SDK includes **745** actions.
+This SDK includes **746** actions.
 
 ### Action Types
 
@@ -1501,6 +1501,7 @@ This SDK includes **745** actions.
 | `CreateModifyServiceRequest` | CREATE | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Create.CreateModifyServiceRequest |
 | `MoveMsrToComplete` | STAGE_TRANSITION | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest |
 | `MoveMsrToFailed` | STAGE_TRANSITION | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest |
+| `MoveMsrToHeld` | STAGE_TRANSITION | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest |
 | `MoveMsrToInProgress` | STAGE_TRANSITION | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest |
 | `UpdateModifyServiceRequest` | UPDATE | k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest |
 
@@ -1508,6 +1509,8 @@ This SDK includes **745** actions.
 
 **MoveMsrToFailed Target Stages:** `ModifyServiceRequestStateStageFailed`
 
+**MoveMsrToHeld Target Stages:** `ModifyServiceRequestStateStageHeld`
+
 **MoveMsrToInProgress Target Stages:** `ModifyServiceRequestStateStageInProgress`
 
 #### NetworkDevice

package/dist/actions-v2/MoveMsrToHeldDto.d.ts

@@ -0,0 +1,209 @@
+/**
+ * MoveMsrToHeld Action DTO
+ *
+ * MoveMsrToHeld
+ *
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @entityType DEFAULT
+ * @actionKey MoveMsrToHeld
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld
+ *
+ * AUTO-GENERATED - DO NOT EDIT DIRECTLY
+ */
+import { OdinRecord, OdinRecordUpdateDto, OdinRecordUpdatedEvent } from '@d19n/odin-types/dist/core';
+/**
+ * Properties for UpdateModifyServiceRequest action
+ *
+ * @property Required fields: 0
+ * @property Optional fields: 7
+ */
+export interface UpdateModifyServiceRequestProperties {
+    /**
+     * Service ID
+     *
+     * The ID of the service being modified
+     * @type {TEXT}
+     */
+    ServiceId?: string | null;
+    /**
+     * SKU Previous
+     *
+     * The previous SKU being modified from (Used for Line Profile mapping)
+     * @type {TEXT}
+     */
+    SkuPrevious?: string | null;
+    /**
+     * SKU Next
+     *
+     * The next SKU being modified to (Used for Line Profile mapping)
+     * @type {TEXT}
+     */
+    SkuNext?: string | null;
+    /**
+     * FNO Modify Status
+     *
+     * FNO Modify Status
+     * @type {ENUM}
+     */
+    FnoModifyStatus?: string | null;
+    /**
+     * FNO Comment
+     *
+     * FNO Comment
+     * @type {TEXT_LONG}
+     */
+    FnoComment?: string | null;
+    /**
+     * ISP Modify Status
+     *
+     * ISP Modify Status
+     * @type {ENUM}
+     */
+    IspModifyStatus?: string | null;
+    /**
+     * ISP Comment
+     *
+     * ISP Comment
+     * @type {TEXT_LONG}
+     */
+    IspComment?: string | null;
+}
+/**
+ * UpdateModifyServiceRequest
+ *
+ * @actionType UPDATE - Updates an existing ModifyServiceRequest record
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest
+ * @permission schema.action.updatemodifyservicerequest.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+export declare class UpdateModifyServiceRequestDto extends OdinRecordUpdateDto<UpdateModifyServiceRequestProperties> {
+    /** Used by SDK generators to identify action type */
+    static readonly ACTION_TYPE = "UPDATE";
+    static readonly ACTION_KEY = "UpdateModifyServiceRequest";
+    static readonly MODULE_NAME = "ServiceModule";
+    static readonly ENTITIES: string[];
+    static readonly EVENT_NAME = "k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest";
+    static readonly PERMISSION = "schema.action.updatemodifyservicerequest.trigger";
+    /** Step metadata - entity this action targets */
+    static readonly STEP_ENTITY = "ServiceModule:ModifyServiceRequest";
+    static readonly STEP_SCHEMA_ID = "c33f6215-f398-4d02-a35a-ebcde2ee2669";
+    static readonly STEP_SCHEMA_ACTION_ID = "f4fb3994-062a-46f6-ad1b-badfa0bf3afa";
+    static readonly AUTO_LINK_PARENT = false;
+    readonly actionName: string;
+    readonly schemaActionId: string;
+    readonly entity: string;
+    constructor(record: OdinRecord<any> | {
+        id: string;
+        entity: string;
+        type?: string;
+    }, properties: UpdateModifyServiceRequestProperties, options?: {
+        journeyId?: string;
+        stageKey?: string;
+    });
+}
+declare type StepClassMap = {
+    UpdateModifyServiceRequestDto: UpdateModifyServiceRequestDto;
+};
+/**
+ * Link definition for connecting steps in MoveMsrToHeld
+ */
+export interface MoveMsrToHeldStepLink {
+    /**
+     * The stepKey of the target step to link TO
+     * Must reference another step's stepKey in the same flow
+     */
+    stepKey: string;
+    /**
+     * The schema association ID (UUID) defining the relationship
+     * Use the association.id from the schema association definition
+     * @example "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
+     */
+    schemaAssociationId: string;
+}
+/**
+ * Step definition with linking metadata for MoveMsrToHeld
+ */
+export interface MoveMsrToHeldStepDefinition {
+    /** Unique identifier for this step */
+    stepKey: string;
+    /** The DTO class name for this step */
+    dtoClass: string;
+    /** The entity this step creates (Module:Entity format) */
+    entity: string;
+    /** Links to create after this step executes */
+    linksTo: MoveMsrToHeldStepLink[] | null;
+}
+/**
+ * Type-safe step keys for MoveMsrToHeld
+ */
+export declare const MoveMsrToHeldSteps: {
+    readonly step_1: "step_1";
+};
+export declare type MoveMsrToHeldStepKey = typeof MoveMsrToHeldSteps[keyof typeof MoveMsrToHeldSteps];
+/**
+ * RabbitMQ message payload for MoveMsrToHeld step flow events
+ *
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld
+ */
+export interface MoveMsrToHeldMessage extends OdinRecordUpdatedEvent<MoveMsrToHeldDto, {}> {
+}
+/**
+ * Properties for MoveMsrToHeld action
+ *
+ */
+export interface MoveMsrToHeldProperties {
+}
+/**
+ * MoveMsrToHeld
+ *
+ * @actionType STAGE_TRANSITION - Transitions record to new pipeline stage
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @entityType DEFAULT (Default)
+ * @targetStages ModifyServiceRequestStateStageHeld
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld
+ * @permission schema.action.movemsrtoheld.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+export declare class MoveMsrToHeldDto extends OdinRecordUpdateDto<Record<string, any>> {
+    /** Used by SDK generators to identify action type */
+    static readonly ACTION_TYPE = "UPDATE";
+    static readonly ACTION_KEY = "MoveMsrToHeld";
+    static readonly MODULE_NAME = "ServiceModule";
+    static readonly ENTITIES: string[];
+    static readonly ENTITY_TYPE = "DEFAULT";
+    static readonly EVENT_NAME = "k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld";
+    static readonly SCHEMA_ACTION_ID = "a2331418-7935-4f84-a449-7691942cb218";
+    static readonly PERMISSION = "schema.action.movemsrtoheld.trigger";
+    static readonly TARGET_STAGES: readonly ["ModifyServiceRequestStateStageHeld"];
+    static readonly IS_STAGE_TRANSITION = true;
+    static readonly IS_MULTI_STEP_FLOW = false;
+    static readonly HAS_STEP_LINKS = false;
+    /**
+     * Step definitions with linking metadata
+     * Used by SDK and backend for auto-linking after step execution
+     */
+    static readonly stepDefinitions: MoveMsrToHeldStepDefinition[];
+    /** Type-safe step key accessor */
+    static readonly Steps: {
+        readonly step_1: "step_1";
+    };
+    readonly actionName: string;
+    readonly schemaActionId: string;
+    readonly entity: string;
+    readonly stageKey: string;
+    constructor(record: OdinRecord<any> | {
+        id: string;
+        entity: string;
+        type?: string;
+    }, options?: {
+        journeyId?: string;
+    });
+    /** Step classes that can be used with this action */
+    static readonly stepClasses: readonly ["UpdateModifyServiceRequestDto"];
+    steps: StepClassMap[(typeof MoveMsrToHeldDto.stepClasses)[number]][];
+}
+export {};

package/dist/actions-v2/MoveMsrToHeldDto.js

@@ -0,0 +1,118 @@
+"use strict";
+/**
+ * MoveMsrToHeld Action DTO
+ *
+ * MoveMsrToHeld
+ *
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @entityType DEFAULT
+ * @actionKey MoveMsrToHeld
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld
+ *
+ * AUTO-GENERATED - DO NOT EDIT DIRECTLY
+ */
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.MoveMsrToHeldDto = exports.MoveMsrToHeldSteps = exports.UpdateModifyServiceRequestDto = void 0;
+const core_1 = require("@d19n/odin-types/dist/core");
+/**
+ * UpdateModifyServiceRequest
+ *
+ * @actionType UPDATE - Updates an existing ModifyServiceRequest record
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest
+ * @permission schema.action.updatemodifyservicerequest.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+class UpdateModifyServiceRequestDto extends core_1.OdinRecordUpdateDto {
+    constructor(record, properties, options) {
+        super({
+            id: record.id,
+            entity: record.entity,
+            type: record.type,
+            properties,
+            journeyId: options === null || options === void 0 ? void 0 : options.journeyId,
+            stageKey: options === null || options === void 0 ? void 0 : options.stageKey,
+        });
+        this.actionName = 'UpdateModifyServiceRequest';
+        this.schemaActionId = 'f4fb3994-062a-46f6-ad1b-badfa0bf3afa';
+        this.entity = 'ServiceModule:ModifyServiceRequest';
+    }
+}
+exports.UpdateModifyServiceRequestDto = UpdateModifyServiceRequestDto;
+/** Used by SDK generators to identify action type */
+UpdateModifyServiceRequestDto.ACTION_TYPE = 'UPDATE';
+UpdateModifyServiceRequestDto.ACTION_KEY = 'UpdateModifyServiceRequest';
+UpdateModifyServiceRequestDto.MODULE_NAME = 'ServiceModule';
+UpdateModifyServiceRequestDto.ENTITIES = ['ModifyServiceRequest'];
+UpdateModifyServiceRequestDto.EVENT_NAME = 'k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Update.UpdateModifyServiceRequest';
+UpdateModifyServiceRequestDto.PERMISSION = 'schema.action.updatemodifyservicerequest.trigger';
+/** Step metadata - entity this action targets */
+UpdateModifyServiceRequestDto.STEP_ENTITY = 'ServiceModule:ModifyServiceRequest';
+UpdateModifyServiceRequestDto.STEP_SCHEMA_ID = 'c33f6215-f398-4d02-a35a-ebcde2ee2669';
+UpdateModifyServiceRequestDto.STEP_SCHEMA_ACTION_ID = 'f4fb3994-062a-46f6-ad1b-badfa0bf3afa';
+UpdateModifyServiceRequestDto.AUTO_LINK_PARENT = false;
+/**
+ * Type-safe step keys for MoveMsrToHeld
+ */
+exports.MoveMsrToHeldSteps = {
+    step_1: 'step_1',
+};
+/**
+ * MoveMsrToHeld
+ *
+ * @actionType STAGE_TRANSITION - Transitions record to new pipeline stage
+ * @module ServiceModule
+ * @entity ModifyServiceRequest
+ * @entityType DEFAULT (Default)
+ * @targetStages ModifyServiceRequestStateStageHeld
+ * @event k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld
+ * @permission schema.action.movemsrtoheld.trigger
+ * @benchmark This action is tracked for performance benchmarks
+ */
+class MoveMsrToHeldDto extends core_1.OdinRecordUpdateDto {
+    constructor(record, options) {
+        super({
+            id: record.id,
+            entity: record.entity,
+            type: record.type,
+            properties: {},
+            journeyId: options === null || options === void 0 ? void 0 : options.journeyId,
+        });
+        this.actionName = 'MoveMsrToHeld';
+        this.schemaActionId = 'a2331418-7935-4f84-a449-7691942cb218';
+        this.entity = 'ServiceModule:ModifyServiceRequest';
+        this.stageKey = 'ModifyServiceRequestStateStageHeld';
+    }
+}
+exports.MoveMsrToHeldDto = MoveMsrToHeldDto;
+/** Used by SDK generators to identify action type */
+MoveMsrToHeldDto.ACTION_TYPE = 'UPDATE';
+MoveMsrToHeldDto.ACTION_KEY = 'MoveMsrToHeld';
+MoveMsrToHeldDto.MODULE_NAME = 'ServiceModule';
+MoveMsrToHeldDto.ENTITIES = ['ModifyServiceRequest'];
+MoveMsrToHeldDto.ENTITY_TYPE = 'DEFAULT';
+MoveMsrToHeldDto.EVENT_NAME = 'k1.t-hEOJjsDb.ServiceModule.ModifyServiceRequest.Transition.MoveMsrToHeld';
+MoveMsrToHeldDto.SCHEMA_ACTION_ID = 'a2331418-7935-4f84-a449-7691942cb218';
+MoveMsrToHeldDto.PERMISSION = 'schema.action.movemsrtoheld.trigger';
+MoveMsrToHeldDto.TARGET_STAGES = ['ModifyServiceRequestStateStageHeld'];
+MoveMsrToHeldDto.IS_STAGE_TRANSITION = true;
+MoveMsrToHeldDto.IS_MULTI_STEP_FLOW = false;
+MoveMsrToHeldDto.HAS_STEP_LINKS = false;
+/**
+ * Step definitions with linking metadata
+ * Used by SDK and backend for auto-linking after step execution
+ */
+MoveMsrToHeldDto.stepDefinitions = [
+    {
+        stepKey: 'step_1',
+        dtoClass: 'UpdateModifyServiceRequestDto',
+        entity: 'ServiceModule:ModifyServiceRequest',
+        linksTo: null
+    }
+];
+/** Type-safe step key accessor */
+MoveMsrToHeldDto.Steps = exports.MoveMsrToHeldSteps;
+/** Step classes that can be used with this action */
+MoveMsrToHeldDto.stepClasses = ['UpdateModifyServiceRequestDto'];

package/dist/actions-v2/UpdateCallAnalyticsDto.d.ts

@@ -21,7 +21,7 @@ export interface UpdateCallAnalyticsMessage extends OdinRecordUpdatedEvent<Updat
 /**
  * Properties for UpdateCallAnalytics action
  *
- * @property Required fields: 6
+ * @property Required fields: 4
  * @property Optional fields: 1
  */
 export interface UpdateCallAnalyticsProperties {
@@ -41,14 +41,6 @@ export interface UpdateCallAnalyticsProperties {
      * @required
      */
     TimeInProgress: string;
-    /**
-     * TimeInInitiated
-     *
-     * TimeInInitiated (Communications - Call)
-     * @type {TEXT}
-     * @required
-     */
-    TimeInInitiated: string;
     /**
      * CustomerHoldTotalSec
      *
@@ -65,14 +57,6 @@ export interface UpdateCallAnalyticsProperties {
      * @required
      */
     AgentHoldTotalSec: string;
-    /**
-     * RingingTimeTotalSec
-     *
-     * RingingTimeTotalSec
-     * @type {TEXT}
-     * @required
-     */
-    RingingTimeTotalSec: string;
     /**
      * Time in IVR
      *

package/dist/actions-v2/UpdateCallOnInboundCallAnsweredDto.d.ts

@@ -22,7 +22,7 @@ export interface UpdateCallOnInboundCallAnsweredMessage extends OdinRecordUpdate
  * Properties for UpdateCallOnInboundCallAnswered action
  *
  * @property Required fields: 4
- * @property Optional fields: 3
+ * @property Optional fields: 4
  */
 export interface UpdateCallOnInboundCallAnsweredProperties {
     /**
@@ -53,10 +53,10 @@ export interface UpdateCallOnInboundCallAnsweredProperties {
      * QueueTime
      *
      * Seconds spent in queue (Communications - Call)
-     * @type {NUMBER}
+     * @type {TEXT}
      * @required
      */
-    QueueTime: number;
+    QueueTime: string;
     /**
      * RingingDuration
      *
@@ -78,6 +78,13 @@ export interface UpdateCallOnInboundCallAnsweredProperties {
      * @type {DATE_TIME}
      */
     QueueEntryTime?: string | null;
+    /**
+     * To
+     *
+     * Data field for Call records. Used by Communications team.
+     * @type {TEXT}
+     */
+    To?: string | null;
 }
 /**
  * UpdateCallOnInboundCallAnswered

package/dist/actions-v2/UpdateCallOnInboundCallCompletedDto.d.ts

@@ -22,7 +22,7 @@ export interface UpdateCallOnInboundCallCompletedMessage extends OdinRecordUpdat
  * Properties for UpdateCallOnInboundCallCompleted action
  *
  * @property Required fields: 3
- * @property Optional fields: 1
+ * @property Optional fields: 2
  */
 export interface UpdateCallOnInboundCallCompletedProperties {
     /**
@@ -56,6 +56,13 @@ export interface UpdateCallOnInboundCallCompletedProperties {
      * @type {DATE_TIME}
      */
     EndTime?: string | null;
+    /**
+     * RecordingStatus
+     *
+     * RecordingStatus (Communications - Call)
+     * @type {TEXT}
+     */
+    RecordingStatus?: string | null;
 }
 /**
  * UpdateCallOnInboundCallCompleted

package/dist/actions-v2/UpdateCallOnNumberCallStatusDto.d.ts

@@ -53,18 +53,18 @@ export interface UpdateCallOnNumberCallStatusProperties {
      * TotalDuration
      *
      * Total call duration in seconds from customer perspective (Communications - Call)
-     * @type {NUMBER}
+     * @type {TEXT}
      * @required
      */
-    TotalDuration: number;
+    TotalDuration: string;
     /**
      * QueueTime
      *
      * Seconds spent in queue (Communications - Call)
-     * @type {NUMBER}
+     * @type {TEXT}
      * @required
      */
-    QueueTime: number;
+    QueueTime: string;
 }
 /**
  * UpdateCallOnNumberCallStatus

package/dist/actions-v2/UpdateCallOnOutboundDialActionDto.d.ts

@@ -53,10 +53,10 @@ export interface UpdateCallOnOutboundDialActionProperties {
      * TotalDuration
      *
      * Total call duration in seconds from customer perspective (Communications - Call)
-     * @type {NUMBER}
+     * @type {TEXT}
      * @required
      */
-    TotalDuration: number;
+    TotalDuration: string;
 }
 /**
  * UpdateCallOnOutboundDialAction

package/dist/entities-v2/Call.d.ts

@@ -151,8 +151,6 @@ export declare enum CallPropertyKeys {
     CallStatus = "CallStatus",
     /** transcription url from AWS (Communications - Call) */
     TranscriptionUrl = "TranscriptionUrl",
-    /** TimeInInitiated (Communications - Call) */
-    TimeInInitiated = "TimeInInitiated",
     /** the source channel (Communications - Call) */
     Channel = "Channel",
     /** RecordingUrl (Communications - Call) */
@@ -167,10 +165,10 @@ export declare enum CallPropertyKeys {
     CallStage = "CallStage",
     /** the external id from the call management system (Communications - Call) */
     ExternalId = "ExternalId",
-    /** Seconds spent in queue (Communications - Call) */
-    QueueTime = "QueueTime",
     /** WorkOrderId (Communications - Call) */
     WorkOrderId = "WorkOrderId",
+    /** Seconds spent in queue (Communications - Call) */
+    QueueTime = "QueueTime",
     /** TransferCallId (Communications - Call) */
     TransferCallId = "TransferCallId",
     /** Wrap up taskSid (Communications - Call) */
@@ -224,9 +222,7 @@ export declare enum CallPropertyKeys {
     /** IVRDuration */
     IvrDuration = "IVRDuration",
     /** CallEndReason */
-    CallEndReason = "CallEndReason",
-    /** RingingTimeTotalSec */
-    RingingTimeTotalSec = "RingingTimeTotalSec"
+    CallEndReason = "CallEndReason"
 }
 /**
  * Properties for Call records
@@ -292,11 +288,6 @@ export interface CallProperties {
      * @type {TEXT}
      */
     TranscriptionUrl: string;
-    /** TimeInInitiated (Communications - Call)
-     *
-     * @type {TEXT}
-     */
-    TimeInInitiated: string;
     /** the source channel (Communications - Call)
      *
      * @type {TEXT}
@@ -336,17 +327,17 @@ export interface CallProperties {
      * @hidden This field is hidden in the UI
      */
     ExternalId: string;
-    /** Seconds spent in queue (Communications - Call)
-     *
-     * @type {NUMBER}
-     */
-    QueueTime: number;
     /** WorkOrderId (Communications - Call)
      *
      * @type {LOOKUP}
      * @hidden This field is hidden in the UI
      */
     WorkOrderId: string;
+    /** Seconds spent in queue (Communications - Call)
+     *
+     * @type {TEXT}
+     */
+    QueueTime: string;
     /** TransferCallId (Communications - Call)
      *
      * @type {UUID}
@@ -431,9 +422,9 @@ export interface CallProperties {
     CustomerConnection: string;
     /** Total call duration in seconds from customer perspective (Communications - Call)
      *
-     * @type {NUMBER}
+     * @type {TEXT}
      */
-    TotalDuration: number;
+    TotalDuration: string;
     /** RecordingDuration (Communications - Call)
      *
      * @type {TEXT}
@@ -485,11 +476,6 @@ export interface CallProperties {
      * @enum {CallCallEndReason}
      */
     CallEndReason: CallCallEndReason;
-    /** RingingTimeTotalSec
-     *
-     * @type {TEXT}
-     */
-    RingingTimeTotalSec: string;
 }
 /**
  * Call entity from NotificationModule

package/dist/entities-v2/Call.js

@@ -150,8 +150,6 @@ var CallPropertyKeys;
     CallPropertyKeys["CallStatus"] = "CallStatus";
     /** transcription url from AWS (Communications - Call) */
     CallPropertyKeys["TranscriptionUrl"] = "TranscriptionUrl";
-    /** TimeInInitiated (Communications - Call) */
-    CallPropertyKeys["TimeInInitiated"] = "TimeInInitiated";
     /** the source channel (Communications - Call) */
     CallPropertyKeys["Channel"] = "Channel";
     /** RecordingUrl (Communications - Call) */
@@ -166,10 +164,10 @@ var CallPropertyKeys;
     CallPropertyKeys["CallStage"] = "CallStage";
     /** the external id from the call management system (Communications - Call) */
     CallPropertyKeys["ExternalId"] = "ExternalId";
-    /** Seconds spent in queue (Communications - Call) */
-    CallPropertyKeys["QueueTime"] = "QueueTime";
     /** WorkOrderId (Communications - Call) */
     CallPropertyKeys["WorkOrderId"] = "WorkOrderId";
+    /** Seconds spent in queue (Communications - Call) */
+    CallPropertyKeys["QueueTime"] = "QueueTime";
     /** TransferCallId (Communications - Call) */
     CallPropertyKeys["TransferCallId"] = "TransferCallId";
     /** Wrap up taskSid (Communications - Call) */
@@ -224,8 +222,6 @@ var CallPropertyKeys;
     CallPropertyKeys["IvrDuration"] = "IVRDuration";
     /** CallEndReason */
     CallPropertyKeys["CallEndReason"] = "CallEndReason";
-    /** RingingTimeTotalSec */
-    CallPropertyKeys["RingingTimeTotalSec"] = "RingingTimeTotalSec";
 })(CallPropertyKeys = exports.CallPropertyKeys || (exports.CallPropertyKeys = {}));
 /**
  * Call entity from NotificationModule

package/dist/records-v2/ModifyServiceRequestRecord.d.ts

@@ -212,6 +212,68 @@ export declare class MoveMsrToFailedFlowBuilder {
     private _buildRequestPayload;
 }
 /** Options for a flow step */
+export interface MoveMsrToHeldFlowBuilderStepOptions {
+    /** Associations to create with this step */
+    associations?: Array<{
+        recordId?: string;
+        entity?: string;
+    }>;
+    /** Groups for this step */
+    groups?: string[];
+}
+/**
+ * FlowBuilder for MoveMsrToHeld multi-step action
+ *
+ * Use method chaining to add steps, then call execute() to run the flow.
+ * Transitions to stage: ModifyServiceRequestStateStageHeld
+ */
+export declare class MoveMsrToHeldFlowBuilder {
+    private _record;
+    private _provider;
+    private _pendingLinks;
+    private _options?;
+    private _groups;
+    private _steps;
+    constructor(record: ModifyServiceRequestRecord<any>, provider: IOdinProvider, pendingLinks: OdinRecordLinkDto[], options?: {
+        journeyId?: string;
+    });
+    /**
+     * Add a group to the main action
+     * @param group - Group name to add
+     * @returns this (for method chaining)
+     */
+    addGroup(group: string): this;
+    /**
+     * Add UpdateModifyServiceRequest step to the flow
+     * @param id - ID of the record to update
+     * @param properties - Properties for this step
+     * @param options - Optional step settings
+     * @returns this (for method chaining)
+     */
+    updateModifyServiceRequest(id: string, properties: UpdateModifyServiceRequestProperties, options?: MoveMsrToHeldFlowBuilderStepOptions): this;
+    /**
+     * Execute the flow
+     * @returns The result from the API
+     */
+    execute(): Promise<IDbRecordCreateUpdateRes[]>;
+    /**
+     * Returns the request payload without executing (for debugging)
+     * @returns The request payload that would be sent to the API
+     */
+    dryRun(): Record<string, any>;
+    /**
+     * Prevents accidental `await flowBuilder` without .execute()
+     * Forces developers to explicitly call .execute()
+     * @throws Error always - use .execute() or .dryRun() instead
+     */
+    then(): never;
+    /**
+     * Build the request payload for the action
+     * @private
+     */
+    private _buildRequestPayload;
+}
+/** Options for a flow step */
 export interface MoveMsrToInProgressFlowBuilderStepOptions {
     /** Associations to create with this step */
     associations?: Array<{
@@ -481,6 +543,30 @@ export declare class ModifyServiceRequestRecord<TProps = ModifyServiceRequestPro
     moveMsrToFailed(options?: {
         journeyId?: string;
     }): MoveMsrToFailedFlowBuilder;
+    /**
+     * MoveMsrToHeld
+     *
+     * Starts a stage transition flow on this ModifyServiceRequest record.
+     * Chain step methods and call .execute() to run the flow.
+     *
+     * @remarks Transitions to stage: ModifyServiceRequestStateStageHeld
+     *
+     * @param options - Optional settings
+     * @param options.journeyId - Associate with a journey
+     * @returns FlowBuilder for chaining step methods
+     * @throws Error if called on a new (unsaved) record
+     *
+     * @example
+     * ```typescript
+     * const record = await odinClient.modifyServiceRequests.get(id);
+     * await record.moveMsrToHeld()
+     *   .updateModifyServiceRequest(recordId, { ... })
+     *   .execute();
+     * ```
+     */
+    moveMsrToHeld(options?: {
+        journeyId?: string;
+    }): MoveMsrToHeldFlowBuilder;
     /**
      * MoveMsrToInProgress
      *

package/dist/records-v2/ModifyServiceRequestRecord.js

@@ -28,7 +28,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
     });
 };
 Object.defineProperty(exports, "__esModule", { value: true });
-exports.isModifyServiceRequestRecord = exports.ModifyServiceRequestRecord = exports.MoveMsrToInProgressFlowBuilder = exports.MoveMsrToFailedFlowBuilder = exports.MoveMsrToCompleteFlowBuilder = void 0;
+exports.isModifyServiceRequestRecord = exports.ModifyServiceRequestRecord = exports.MoveMsrToInProgressFlowBuilder = exports.MoveMsrToHeldFlowBuilder = exports.MoveMsrToFailedFlowBuilder = exports.MoveMsrToCompleteFlowBuilder = void 0;
 const uuid_1 = require("uuid");
 const core_1 = require("@d19n/odin-types/dist/core");
 const record_link_manager_1 = require("@d19n/odin-sdk-generator/dist/record-link-manager");
@@ -324,6 +324,113 @@ class MoveMsrToFailedFlowBuilder {
     }
 }
 exports.MoveMsrToFailedFlowBuilder = MoveMsrToFailedFlowBuilder;
+/**
+ * FlowBuilder for MoveMsrToHeld multi-step action
+ *
+ * Use method chaining to add steps, then call execute() to run the flow.
+ * Transitions to stage: ModifyServiceRequestStateStageHeld
+ */
+class MoveMsrToHeldFlowBuilder {
+    constructor(record, provider, pendingLinks, options) {
+        this._groups = [];
+        this._steps = [];
+        this._record = record;
+        this._provider = provider;
+        this._pendingLinks = pendingLinks;
+        this._options = options;
+    }
+    /**
+     * Add a group to the main action
+     * @param group - Group name to add
+     * @returns this (for method chaining)
+     */
+    addGroup(group) {
+        this._groups.push(group);
+        return this;
+    }
+    /**
+     * Add UpdateModifyServiceRequest step to the flow
+     * @param id - ID of the record to update
+     * @param properties - Properties for this step
+     * @param options - Optional step settings
+     * @returns this (for method chaining)
+     */
+    updateModifyServiceRequest(id, properties, options) {
+        var _a;
+        this._steps.push({
+            actionName: 'UpdateModifyServiceRequest',
+            properties,
+            id,
+            entity: 'ServiceModule:ModifyServiceRequest',
+            autoLinkParent: false,
+            associations: (_a = options === null || options === void 0 ? void 0 : options.associations) === null || _a === void 0 ? void 0 : _a.map(a => (Object.assign(Object.assign({}, a), { linkType: null, relationType: undefined }))),
+            groups: options === null || options === void 0 ? void 0 : options.groups,
+        });
+        return this;
+    }
+    /**
+     * Execute the flow
+     * @returns The result from the API
+     */
+    execute() {
+        return __awaiter(this, void 0, void 0, function* () {
+            const payload = this._buildRequestPayload();
+            const result = yield this._provider._applyAction('ServiceModule', 'ModifyServiceRequest', payload);
+            // Clear pending links on the record after execution
+            this._record.clearPendingLinks();
+            return result;
+        });
+    }
+    /**
+     * Returns the request payload without executing (for debugging)
+     * @returns The request payload that would be sent to the API
+     */
+    dryRun() {
+        return this._buildRequestPayload();
+    }
+    /**
+     * Prevents accidental `await flowBuilder` without .execute()
+     * Forces developers to explicitly call .execute()
+     * @throws Error always - use .execute() or .dryRun() instead
+     */
+    then() {
+        throw new Error('FlowBuilder cannot be awaited directly. Call .execute() to run the flow or .dryRun() to get the payload.');
+    }
+    /**
+     * Build the request payload for the action
+     * @private
+     */
+    _buildRequestPayload() {
+        const record = this._record.record;
+        if (!(record === null || record === void 0 ? void 0 : record.id))
+            throw new Error('Cannot execute flow on unsaved record');
+        // Build steps with parent associations
+        const stepsWithAssociations = this._steps.map(step => {
+            const stepAssociations = [...(step.associations || [])];
+            // Auto-add parent association if step requires it
+            if (step.autoLinkParent) {
+                stepAssociations.push({
+                    entity: record.entity,
+                    recordId: record.id,
+                    linkType: null,
+                    relationType: 'PARENT',
+                });
+            }
+            return {
+                entity: step.entity,
+                type: step.type,
+                actionName: step.actionName,
+                properties: step.properties,
+                title: step.title,
+                id: step.id,
+                associations: stepAssociations.length > 0 ? stepAssociations : undefined,
+                groups: step.groups,
+            };
+        });
+        return Object.assign({ id: record.id, entity: record.entity, type: record.type, actionName: 'MoveMsrToHeld', steps: stepsWithAssociations, associations: this._pendingLinks.length > 0 ? this._pendingLinks : undefined, groups: this._groups.length > 0 ? this._groups : undefined, stageKey: 'ModifyServiceRequestStateStageHeld' }, this._options);
+    }
+}
+exports.MoveMsrToHeldFlowBuilder = MoveMsrToHeldFlowBuilder;
 /**
  * FlowBuilder for MoveMsrToInProgress multi-step action
  *
@@ -712,6 +819,33 @@ class ModifyServiceRequestRecord {
             throw new Error('moveMsrToFailed requires an existing record. Use accessor.get() first.');
         return new MoveMsrToFailedFlowBuilder(this, this._provider, this._pendingLinks, options);
     }
+    /**
+     * MoveMsrToHeld
+     *
+     * Starts a stage transition flow on this ModifyServiceRequest record.
+     * Chain step methods and call .execute() to run the flow.
+     *
+     * @remarks Transitions to stage: ModifyServiceRequestStateStageHeld
+     *
+     * @param options - Optional settings
+     * @param options.journeyId - Associate with a journey
+     * @returns FlowBuilder for chaining step methods
+     * @throws Error if called on a new (unsaved) record
+     *
+     * @example
+     * ```typescript
+     * const record = await odinClient.modifyServiceRequests.get(id);
+     * await record.moveMsrToHeld()
+     *   .updateModifyServiceRequest(recordId, { ... })
+     *   .execute();
+     * ```
+     */
+    moveMsrToHeld(options) {
+        var _a;
+        if (!((_a = this._record) === null || _a === void 0 ? void 0 : _a.id))
+            throw new Error('moveMsrToHeld requires an existing record. Use accessor.get() first.');
+        return new MoveMsrToHeldFlowBuilder(this, this._provider, this._pendingLinks, options);
+    }
     /**
      * MoveMsrToInProgress
      *

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@d19n/youfibre-odin-sdk",
-  "version": "2.0.233-beta.5",
+  "version": "2.0.233-beta.7",
   "description": "",
   "author": "@d19n",
   "license": "UNLICENSED",