@d19n/youfibre-odin-sdk 1.0.81 → 1.0.82

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Files changed (13) hide show
  1. package/dist/db-sdk-v2/CaseDb.d.ts +3 -3
  2. package/dist/db-sdk-v2/CaseDb.js +3 -3
  3. package/dist/entities-v2/Case.d.ts +9 -8
  4. package/dist/entities-v2/Case.js +10 -9
  5. package/dist/entities-v2/Note.d.ts +2 -0
  6. package/dist/entities-v2/Note.js +1 -0
  7. package/dist/entities-v2/OutageCase.d.ts +9 -8
  8. package/dist/entities-v2/OutageCase.js +10 -9
  9. package/package.json +1 -1
  10. package/src/db-sdk-v2/CaseDb.ts +18 -18
  11. package/src/entities-v2/Case.ts +10 -9
  12. package/src/entities-v2/Note.ts +3 -0
  13. package/src/entities-v2/OutageCase.ts +10 -9
package/dist/db-sdk-v2/CaseDb.d.ts CHANGED
@@ -11,9 +11,7 @@ export declare class CaseDb extends DbProvider {
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  readonly caseowner: DbRecordLinkManager;
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  readonly case__user: DbRecordLinkManager;
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  readonly casecollaborators: DbRecordLinkManager;
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- readonly case__case: DbRecordLinkManager;
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- readonly call__case: DbRecordLinkManager;
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- readonly queue__case: DbRecordLinkManager;
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+ readonly case: DbRecordLinkManager;
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  readonly file: DbRecordLinkManager;
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  readonly caseaction: DbRecordLinkManager;
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  readonly order: DbRecordLinkManager;
@@ -21,6 +19,8 @@ export declare class CaseDb extends DbProvider {
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  readonly note: DbRecordLinkManager;
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  readonly address: DbRecordLinkManager;
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  readonly smsmessage: DbRecordLinkManager;
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+ readonly call: DbRecordLinkManager;
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+ readonly queue: DbRecordLinkManager;
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  readonly queuechange: DbRecordLinkManager;
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  readonly team: DbRecordLinkManager;
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  readonly contact: DbRecordLinkManager;
package/dist/db-sdk-v2/CaseDb.js CHANGED
@@ -22,9 +22,7 @@ class CaseDb extends db_provider_1.DbProvider {
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  this.caseowner = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'IdentityModule:User', 'CaseOwner');
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  this.case__user = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'IdentityModule:User', 'Case__User');
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  this.casecollaborators = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'IdentityModule:User', 'CaseCollaborators');
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- this.case__case = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Case', 'Case__Case');
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- this.call__case = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Case', 'Call__Case');
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- this.queue__case = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Case', 'Queue__Case');
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+ this.case = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Case', 'Case__Case');
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  this.file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SchemaModule:File', 'Case__File');
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  this.caseaction = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:CaseAction', 'Case__CaseAction');
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  this.order = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'OrderModule:Order', 'Case__Order');
@@ -32,6 +30,8 @@ class CaseDb extends db_provider_1.DbProvider {
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  this.note = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Note', 'Case__Note');
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  this.address = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'CrmModule:Address', 'Case__Address');
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  this.smsmessage = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'NotificationModule:SmsMessage', 'Case__SmsMessage');
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+ this.call = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'NotificationModule:Call', 'Call__Case');
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+ this.queue = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:Queue', 'Queue__Case');
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  this.queuechange = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'SupportModule:QueueChange', 'Case__QueueChange');
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  this.team = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'IdentityModule:Team', 'Case_Team');
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  this.contact = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SupportModule:Case', 'CrmModule:Contact', 'Case__Contact');
package/dist/entities-v2/Case.d.ts CHANGED
@@ -82,12 +82,6 @@ export declare enum CaseDpaCustomerCategory {
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  SALES = "SALES",
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  TECH_SUPPORT = "TECH_SUPPORT"
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  }
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- export declare enum CaseBlockedReason {
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- AWAITING_CHURN = "AWAITING_CHURN",
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- AWAITING_NETOMNIA_ACTION = "AWAITING_NETOMNIA_ACTION",
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- PAYMENT_PLAN = "PAYMENT_PLAN",
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- WAITING_TO_PROCESS_REFUND = "WAITING_TO_PROCESS_REFUND"
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- }
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  export declare enum CaseCategory {
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  BILLING = "BILLING",
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  CANCELLATION = "CANCELLATION",
@@ -95,10 +89,17 @@ export declare enum CaseCategory {
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  INSTALLS_SERVICE_VISITS = "INSTALLS_AND_SERVICE_VISITS",
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  MANAGE_MY_ACCOUNT = "MANAGE_MY_ACCOUNT",
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  NEW = "NEW",
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+ ODIN_SUPPORT = "ODIN_SUPPORT",
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  SALES = "SALES",
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  SPAM = "SPAM",
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  TECH_SUPPORT = "TECH_SUPPORT"
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  }
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+ export declare enum CaseBlockedReason {
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+ AWAITING_CHURN = "AWAITING_CHURN",
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+ AWAITING_NETOMNIA_ACTION = "AWAITING_NETOMNIA_ACTION",
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+ PAYMENT_PLAN = "PAYMENT_PLAN",
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+ WAITING_TO_PROCESS_REFUND = "WAITING_TO_PROCESS_REFUND"
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+ }
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  export declare enum CaseCsatReason {
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  I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION = "AGENT_COMMUNICATION",
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  I_WAS_NOT_HAPPY_WITH_THE_OUTCOME = "OUTCOME",
@@ -225,10 +226,10 @@ export declare enum CasePropertyKeys {
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  OutageConfirmedTime = "OutageConfirmedTime",
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  OutageResolvedTime = "OutageResolvedTime",
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  DpaCustomerCategory = "DpaCustomerCategory",
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+ Category = "Category",
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  Queue = "Queue",
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  BlockedReason = "BlockedReason",
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  Priority = "Priority",
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- Category = "Category",
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  AdditionalNotes = "AdditionalNotes",
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  ContactId = "ContactId",
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  DpaCustomerEmail = "DpaCustomerEmail",
@@ -282,10 +283,10 @@ export interface CaseProperties {
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  OutageConfirmedTime?: Date;
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  OutageResolvedTime?: Date;
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  DpaCustomerCategory?: CaseDpaCustomerCategory;
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+ Category?: CaseCategory;
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  Queue?: string;
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  BlockedReason?: CaseBlockedReason;
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  Priority?: number;
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- Category?: CaseCategory;
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  AdditionalNotes?: string;
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  ContactId?: string;
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  DpaCustomerEmail?: string;
package/dist/entities-v2/Case.js CHANGED
@@ -1,6 +1,6 @@
1
1
  "use strict";
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  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.UpdateCaseDto = exports.CreateCaseDto = exports.CasePropertyKeys = exports.CaseSubCategory = exports.CaseSource = exports.CaseReasonForReview = exports.CaseConversationStatus = exports.CaseImpact = exports.CaseCsatReason = exports.CaseCategory = exports.CaseBlockedReason = exports.CaseDpaCustomerCategory = exports.CaseDpaCustomerType = exports.CaseChannel = exports.CaseBusinessArea = exports.CaseProblem = exports.CaseSla = exports.CaseOrigin = exports.CaseDeprecated = exports.CaseEntityTypes = void 0;
3
+ exports.UpdateCaseDto = exports.CreateCaseDto = exports.CasePropertyKeys = exports.CaseSubCategory = exports.CaseSource = exports.CaseReasonForReview = exports.CaseConversationStatus = exports.CaseImpact = exports.CaseCsatReason = exports.CaseBlockedReason = exports.CaseCategory = exports.CaseDpaCustomerCategory = exports.CaseDpaCustomerType = exports.CaseChannel = exports.CaseBusinessArea = exports.CaseProblem = exports.CaseSla = exports.CaseOrigin = exports.CaseDeprecated = exports.CaseEntityTypes = void 0;
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  const odin_dtos_1 = require("@d19n/odin-types/dist/dtos/odin.dtos");
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  var CaseEntityTypes;
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  (function (CaseEntityTypes) {
@@ -78,13 +78,6 @@ var CaseDpaCustomerCategory;
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  CaseDpaCustomerCategory["SALES"] = "SALES";
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  CaseDpaCustomerCategory["TECH_SUPPORT"] = "TECH_SUPPORT";
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  })(CaseDpaCustomerCategory || (exports.CaseDpaCustomerCategory = CaseDpaCustomerCategory = {}));
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- var CaseBlockedReason;
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- (function (CaseBlockedReason) {
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- CaseBlockedReason["AWAITING_CHURN"] = "AWAITING_CHURN";
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- CaseBlockedReason["AWAITING_NETOMNIA_ACTION"] = "AWAITING_NETOMNIA_ACTION";
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- CaseBlockedReason["PAYMENT_PLAN"] = "PAYMENT_PLAN";
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- CaseBlockedReason["WAITING_TO_PROCESS_REFUND"] = "WAITING_TO_PROCESS_REFUND";
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- })(CaseBlockedReason || (exports.CaseBlockedReason = CaseBlockedReason = {}));
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  var CaseCategory;
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  (function (CaseCategory) {
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  CaseCategory["BILLING"] = "BILLING";
@@ -93,10 +86,18 @@ var CaseCategory;
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  CaseCategory["INSTALLS_SERVICE_VISITS"] = "INSTALLS_AND_SERVICE_VISITS";
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  CaseCategory["MANAGE_MY_ACCOUNT"] = "MANAGE_MY_ACCOUNT";
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  CaseCategory["NEW"] = "NEW";
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+ CaseCategory["ODIN_SUPPORT"] = "ODIN_SUPPORT";
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  CaseCategory["SALES"] = "SALES";
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  CaseCategory["SPAM"] = "SPAM";
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  CaseCategory["TECH_SUPPORT"] = "TECH_SUPPORT";
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  })(CaseCategory || (exports.CaseCategory = CaseCategory = {}));
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+ var CaseBlockedReason;
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+ (function (CaseBlockedReason) {
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+ CaseBlockedReason["AWAITING_CHURN"] = "AWAITING_CHURN";
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+ CaseBlockedReason["AWAITING_NETOMNIA_ACTION"] = "AWAITING_NETOMNIA_ACTION";
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+ CaseBlockedReason["PAYMENT_PLAN"] = "PAYMENT_PLAN";
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+ CaseBlockedReason["WAITING_TO_PROCESS_REFUND"] = "WAITING_TO_PROCESS_REFUND";
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+ })(CaseBlockedReason || (exports.CaseBlockedReason = CaseBlockedReason = {}));
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  var CaseCsatReason;
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  (function (CaseCsatReason) {
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  CaseCsatReason["I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION"] = "AGENT_COMMUNICATION";
@@ -230,10 +231,10 @@ var CasePropertyKeys;
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  CasePropertyKeys["OutageConfirmedTime"] = "OutageConfirmedTime";
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  CasePropertyKeys["OutageResolvedTime"] = "OutageResolvedTime";
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  CasePropertyKeys["DpaCustomerCategory"] = "DpaCustomerCategory";
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+ CasePropertyKeys["Category"] = "Category";
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  CasePropertyKeys["Queue"] = "Queue";
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  CasePropertyKeys["BlockedReason"] = "BlockedReason";
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  CasePropertyKeys["Priority"] = "Priority";
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- CasePropertyKeys["Category"] = "Category";
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  CasePropertyKeys["AdditionalNotes"] = "AdditionalNotes";
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  CasePropertyKeys["ContactId"] = "ContactId";
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  CasePropertyKeys["DpaCustomerEmail"] = "DpaCustomerEmail";
package/dist/entities-v2/Note.d.ts CHANGED
@@ -78,6 +78,7 @@ export declare enum NotePropertyKeys {
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  JsonContent = "JSONContent",
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  ParentNoteId = "ParentNoteId",
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  UpdatedAt = "UpdatedAt",
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+ Author = "Author",
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  MetaData = "MetaData"
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  }
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  export interface NoteProperties {
@@ -86,6 +87,7 @@ export interface NoteProperties {
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  JsonContent?: string;
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  ParentNoteId?: string;
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  UpdatedAt?: Date;
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+ Author?: string;
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  MetaData?: string;
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  }
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  export interface Note {
package/dist/entities-v2/Note.js CHANGED
@@ -13,6 +13,7 @@ var NotePropertyKeys;
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  NotePropertyKeys["JsonContent"] = "JSONContent";
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  NotePropertyKeys["ParentNoteId"] = "ParentNoteId";
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  NotePropertyKeys["UpdatedAt"] = "UpdatedAt";
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+ NotePropertyKeys["Author"] = "Author";
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  NotePropertyKeys["MetaData"] = "MetaData";
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  })(NotePropertyKeys || (exports.NotePropertyKeys = NotePropertyKeys = {}));
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  class CreateNoteDto extends odin_dtos_1.OdinRecordCreateDto {
package/dist/entities-v2/OutageCase.d.ts CHANGED
@@ -79,12 +79,6 @@ export declare enum OutageCaseDpaCustomerCategory {
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  SALES = "SALES",
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  TECH_SUPPORT = "TECH_SUPPORT"
81
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  }
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- export declare enum OutageCaseBlockedReason {
83
- AWAITING_CHURN = "AWAITING_CHURN",
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- AWAITING_NETOMNIA_ACTION = "AWAITING_NETOMNIA_ACTION",
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- PAYMENT_PLAN = "PAYMENT_PLAN",
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- WAITING_TO_PROCESS_REFUND = "WAITING_TO_PROCESS_REFUND"
87
- }
88
82
  export declare enum OutageCaseCategory {
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  BILLING = "BILLING",
90
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  CANCELLATION = "CANCELLATION",
@@ -92,10 +86,17 @@ export declare enum OutageCaseCategory {
92
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  INSTALLS_SERVICE_VISITS = "INSTALLS_AND_SERVICE_VISITS",
93
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  MANAGE_MY_ACCOUNT = "MANAGE_MY_ACCOUNT",
94
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  NEW = "NEW",
89
+ ODIN_SUPPORT = "ODIN_SUPPORT",
95
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  SALES = "SALES",
96
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  SPAM = "SPAM",
97
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  TECH_SUPPORT = "TECH_SUPPORT"
98
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  }
94
+ export declare enum OutageCaseBlockedReason {
95
+ AWAITING_CHURN = "AWAITING_CHURN",
96
+ AWAITING_NETOMNIA_ACTION = "AWAITING_NETOMNIA_ACTION",
97
+ PAYMENT_PLAN = "PAYMENT_PLAN",
98
+ WAITING_TO_PROCESS_REFUND = "WAITING_TO_PROCESS_REFUND"
99
+ }
99
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  export declare enum OutageCaseCsatReason {
100
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  I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION = "AGENT_COMMUNICATION",
101
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  I_WAS_NOT_HAPPY_WITH_THE_OUTCOME = "OUTCOME",
@@ -222,10 +223,10 @@ export declare enum OutageCasePropertyKeys {
222
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  OutageConfirmedTime = "OutageConfirmedTime",
223
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  OutageResolvedTime = "OutageResolvedTime",
224
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  DpaCustomerCategory = "DpaCustomerCategory",
226
+ Category = "Category",
225
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  Queue = "Queue",
226
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  BlockedReason = "BlockedReason",
227
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  Priority = "Priority",
228
- Category = "Category",
229
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  AdditionalNotes = "AdditionalNotes",
230
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  ContactId = "ContactId",
231
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  DpaCustomerEmail = "DpaCustomerEmail",
@@ -279,10 +280,10 @@ export interface OutageCaseProperties {
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  OutageConfirmedTime?: Date;
280
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  OutageResolvedTime?: Date;
281
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  DpaCustomerCategory?: OutageCaseDpaCustomerCategory;
283
+ Category?: OutageCaseCategory;
282
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  Queue?: string;
283
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  BlockedReason?: OutageCaseBlockedReason;
284
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  Priority?: number;
285
- Category?: OutageCaseCategory;
286
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  AdditionalNotes?: string;
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  ContactId?: string;
288
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  DpaCustomerEmail?: string;
package/dist/entities-v2/OutageCase.js CHANGED
@@ -1,6 +1,6 @@
1
1
  "use strict";
2
2
  Object.defineProperty(exports, "__esModule", { value: true });
3
- exports.UpdateOutageCaseDto = exports.CreateOutageCaseDto = exports.OutageCasePropertyKeys = exports.OutageCaseSubCategory = exports.OutageCaseSource = exports.OutageCaseReasonForReview = exports.OutageCaseConversationStatus = exports.OutageCaseImpact = exports.OutageCaseCsatReason = exports.OutageCaseCategory = exports.OutageCaseBlockedReason = exports.OutageCaseDpaCustomerCategory = exports.OutageCaseDpaCustomerType = exports.OutageCaseChannel = exports.OutageCaseBusinessArea = exports.OutageCaseProblem = exports.OutageCaseSla = exports.OutageCaseOrigin = exports.OutageCaseDeprecated = void 0;
3
+ exports.UpdateOutageCaseDto = exports.CreateOutageCaseDto = exports.OutageCasePropertyKeys = exports.OutageCaseSubCategory = exports.OutageCaseSource = exports.OutageCaseReasonForReview = exports.OutageCaseConversationStatus = exports.OutageCaseImpact = exports.OutageCaseCsatReason = exports.OutageCaseBlockedReason = exports.OutageCaseCategory = exports.OutageCaseDpaCustomerCategory = exports.OutageCaseDpaCustomerType = exports.OutageCaseChannel = exports.OutageCaseBusinessArea = exports.OutageCaseProblem = exports.OutageCaseSla = exports.OutageCaseOrigin = exports.OutageCaseDeprecated = void 0;
4
4
  const odin_dtos_1 = require("@d19n/odin-types/dist/dtos/odin.dtos");
5
5
  var OutageCaseDeprecated;
6
6
  (function (OutageCaseDeprecated) {
@@ -73,13 +73,6 @@ var OutageCaseDpaCustomerCategory;
73
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  OutageCaseDpaCustomerCategory["SALES"] = "SALES";
74
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  OutageCaseDpaCustomerCategory["TECH_SUPPORT"] = "TECH_SUPPORT";
75
75
  })(OutageCaseDpaCustomerCategory || (exports.OutageCaseDpaCustomerCategory = OutageCaseDpaCustomerCategory = {}));
76
- var OutageCaseBlockedReason;
77
- (function (OutageCaseBlockedReason) {
78
- OutageCaseBlockedReason["AWAITING_CHURN"] = "AWAITING_CHURN";
79
- OutageCaseBlockedReason["AWAITING_NETOMNIA_ACTION"] = "AWAITING_NETOMNIA_ACTION";
80
- OutageCaseBlockedReason["PAYMENT_PLAN"] = "PAYMENT_PLAN";
81
- OutageCaseBlockedReason["WAITING_TO_PROCESS_REFUND"] = "WAITING_TO_PROCESS_REFUND";
82
- })(OutageCaseBlockedReason || (exports.OutageCaseBlockedReason = OutageCaseBlockedReason = {}));
83
76
  var OutageCaseCategory;
84
77
  (function (OutageCaseCategory) {
85
78
  OutageCaseCategory["BILLING"] = "BILLING";
@@ -88,10 +81,18 @@ var OutageCaseCategory;
88
81
  OutageCaseCategory["INSTALLS_SERVICE_VISITS"] = "INSTALLS_AND_SERVICE_VISITS";
89
82
  OutageCaseCategory["MANAGE_MY_ACCOUNT"] = "MANAGE_MY_ACCOUNT";
90
83
  OutageCaseCategory["NEW"] = "NEW";
84
+ OutageCaseCategory["ODIN_SUPPORT"] = "ODIN_SUPPORT";
91
85
  OutageCaseCategory["SALES"] = "SALES";
92
86
  OutageCaseCategory["SPAM"] = "SPAM";
93
87
  OutageCaseCategory["TECH_SUPPORT"] = "TECH_SUPPORT";
94
88
  })(OutageCaseCategory || (exports.OutageCaseCategory = OutageCaseCategory = {}));
89
+ var OutageCaseBlockedReason;
90
+ (function (OutageCaseBlockedReason) {
91
+ OutageCaseBlockedReason["AWAITING_CHURN"] = "AWAITING_CHURN";
92
+ OutageCaseBlockedReason["AWAITING_NETOMNIA_ACTION"] = "AWAITING_NETOMNIA_ACTION";
93
+ OutageCaseBlockedReason["PAYMENT_PLAN"] = "PAYMENT_PLAN";
94
+ OutageCaseBlockedReason["WAITING_TO_PROCESS_REFUND"] = "WAITING_TO_PROCESS_REFUND";
95
+ })(OutageCaseBlockedReason || (exports.OutageCaseBlockedReason = OutageCaseBlockedReason = {}));
95
96
  var OutageCaseCsatReason;
96
97
  (function (OutageCaseCsatReason) {
97
98
  OutageCaseCsatReason["I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION"] = "AGENT_COMMUNICATION";
@@ -225,10 +226,10 @@ var OutageCasePropertyKeys;
225
226
  OutageCasePropertyKeys["OutageConfirmedTime"] = "OutageConfirmedTime";
226
227
  OutageCasePropertyKeys["OutageResolvedTime"] = "OutageResolvedTime";
227
228
  OutageCasePropertyKeys["DpaCustomerCategory"] = "DpaCustomerCategory";
229
+ OutageCasePropertyKeys["Category"] = "Category";
228
230
  OutageCasePropertyKeys["Queue"] = "Queue";
229
231
  OutageCasePropertyKeys["BlockedReason"] = "BlockedReason";
230
232
  OutageCasePropertyKeys["Priority"] = "Priority";
231
- OutageCasePropertyKeys["Category"] = "Category";
232
233
  OutageCasePropertyKeys["AdditionalNotes"] = "AdditionalNotes";
233
234
  OutageCasePropertyKeys["ContactId"] = "ContactId";
234
235
  OutageCasePropertyKeys["DpaCustomerEmail"] = "DpaCustomerEmail";
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@d19n/youfibre-odin-sdk",
3
- "version": "1.0.81",
3
+ "version": "1.0.82",
4
4
  "description": "",
5
5
  "author": "@d19n",
6
6
  "license": "UNLICENSED",
package/src/db-sdk-v2/CaseDb.ts CHANGED
@@ -17,9 +17,7 @@
17
17
  public readonly caseowner: DbRecordLinkManager;
18
18
  public readonly case__user: DbRecordLinkManager;
19
19
  public readonly casecollaborators: DbRecordLinkManager;
20
- public readonly case__case: DbRecordLinkManager;
21
- public readonly call__case: DbRecordLinkManager;
22
- public readonly queue__case: DbRecordLinkManager;
20
+ public readonly case: DbRecordLinkManager;
23
21
  public readonly file: DbRecordLinkManager;
24
22
  public readonly caseaction: DbRecordLinkManager;
25
23
  public readonly order: DbRecordLinkManager;
@@ -27,6 +25,8 @@
27
25
  public readonly note: DbRecordLinkManager;
28
26
  public readonly address: DbRecordLinkManager;
29
27
  public readonly smsmessage: DbRecordLinkManager;
28
+ public readonly call: DbRecordLinkManager;
29
+ public readonly queue: DbRecordLinkManager;
30
30
  public readonly queuechange: DbRecordLinkManager;
31
31
  public readonly team: DbRecordLinkManager;
32
32
  public readonly contact: DbRecordLinkManager;
@@ -59,27 +59,13 @@
59
59
  'IdentityModule:User',
60
60
  'CaseCollaborators'
61
61
  );
62
- this.case__case = new DbRecordLinkManager(
62
+ this.case = new DbRecordLinkManager(
63
63
  this.principal,
64
64
  this.dbService,
65
65
  'SupportModule:Case',
66
66
  'SupportModule:Case',
67
67
  'Case__Case'
68
68
  );
69
- this.call__case = new DbRecordLinkManager(
70
- this.principal,
71
- this.dbService,
72
- 'SupportModule:Case',
73
- 'SupportModule:Case',
74
- 'Call__Case'
75
- );
76
- this.queue__case = new DbRecordLinkManager(
77
- this.principal,
78
- this.dbService,
79
- 'SupportModule:Case',
80
- 'SupportModule:Case',
81
- 'Queue__Case'
82
- );
83
69
  this.file = new DbRecordLinkManager(
84
70
  this.principal,
85
71
  this.dbService,
@@ -129,6 +115,20 @@
129
115
  'NotificationModule:SmsMessage',
130
116
  'Case__SmsMessage'
131
117
  );
118
+ this.call = new DbRecordLinkManager(
119
+ this.principal,
120
+ this.dbService,
121
+ 'SupportModule:Case',
122
+ 'NotificationModule:Call',
123
+ 'Call__Case'
124
+ );
125
+ this.queue = new DbRecordLinkManager(
126
+ this.principal,
127
+ this.dbService,
128
+ 'SupportModule:Case',
129
+ 'SupportModule:Queue',
130
+ 'Queue__Case'
131
+ );
132
132
  this.queuechange = new DbRecordLinkManager(
133
133
  this.principal,
134
134
  this.dbService,
package/src/entities-v2/Case.ts CHANGED
@@ -86,12 +86,6 @@ export enum CaseDpaCustomerCategory {
86
86
  SALES = 'SALES',
87
87
  TECH_SUPPORT = 'TECH_SUPPORT',
88
88
  }
89
- export enum CaseBlockedReason {
90
- AWAITING_CHURN = 'AWAITING_CHURN',
91
- AWAITING_NETOMNIA_ACTION = 'AWAITING_NETOMNIA_ACTION',
92
- PAYMENT_PLAN = 'PAYMENT_PLAN',
93
- WAITING_TO_PROCESS_REFUND = 'WAITING_TO_PROCESS_REFUND',
94
- }
95
89
  export enum CaseCategory {
96
90
  BILLING = 'BILLING',
97
91
  CANCELLATION = 'CANCELLATION',
@@ -99,10 +93,17 @@ export enum CaseCategory {
99
93
  INSTALLS_SERVICE_VISITS = 'INSTALLS_AND_SERVICE_VISITS',
100
94
  MANAGE_MY_ACCOUNT = 'MANAGE_MY_ACCOUNT',
101
95
  NEW = 'NEW',
96
+ ODIN_SUPPORT = 'ODIN_SUPPORT',
102
97
  SALES = 'SALES',
103
98
  SPAM = 'SPAM',
104
99
  TECH_SUPPORT = 'TECH_SUPPORT',
105
100
  }
101
+ export enum CaseBlockedReason {
102
+ AWAITING_CHURN = 'AWAITING_CHURN',
103
+ AWAITING_NETOMNIA_ACTION = 'AWAITING_NETOMNIA_ACTION',
104
+ PAYMENT_PLAN = 'PAYMENT_PLAN',
105
+ WAITING_TO_PROCESS_REFUND = 'WAITING_TO_PROCESS_REFUND',
106
+ }
106
107
  export enum CaseCsatReason {
107
108
  I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION = 'AGENT_COMMUNICATION',
108
109
  I_WAS_NOT_HAPPY_WITH_THE_OUTCOME = 'OUTCOME',
@@ -230,10 +231,10 @@ export enum CasePropertyKeys {
230
231
  OutageConfirmedTime = 'OutageConfirmedTime',
231
232
  OutageResolvedTime = 'OutageResolvedTime',
232
233
  DpaCustomerCategory = 'DpaCustomerCategory',
234
+ Category = 'Category',
233
235
  Queue = 'Queue',
234
236
  BlockedReason = 'BlockedReason',
235
237
  Priority = 'Priority',
236
- Category = 'Category',
237
238
  AdditionalNotes = 'AdditionalNotes',
238
239
  ContactId = 'ContactId',
239
240
  DpaCustomerEmail = 'DpaCustomerEmail',
@@ -322,14 +323,14 @@ export enum CasePropertyKeys {
322
323
  OutageResolvedTime?: Date
323
324
  //Selection of Category done by the customer over the web chat
324
325
  DpaCustomerCategory?: CaseDpaCustomerCategory
326
+ //Category
327
+ Category?: CaseCategory
325
328
  //Queue
326
329
  Queue?: string
327
330
  //Blocked Reason
328
331
  BlockedReason?: CaseBlockedReason
329
332
  //Priority
330
333
  Priority?: number
331
- //Category
332
- Category?: CaseCategory
333
334
  //Additional Notes
334
335
  AdditionalNotes?: string
335
336
  //Contact
package/src/entities-v2/Note.ts CHANGED
@@ -83,6 +83,7 @@ export enum NotePropertyKeys {
83
83
  JsonContent = 'JSONContent',
84
84
  ParentNoteId = 'ParentNoteId',
85
85
  UpdatedAt = 'UpdatedAt',
86
+ Author = 'Author',
86
87
  MetaData = 'MetaData',
87
88
  }
88
89
  export interface NoteProperties {
@@ -96,6 +97,8 @@ export enum NotePropertyKeys {
96
97
  ParentNoteId?: string
97
98
  //When the note was updated
98
99
  UpdatedAt?: Date
100
+ //The author of the note
101
+ Author?: string
99
102
  //MetaData
100
103
  MetaData?: string
101
104
  }
package/src/entities-v2/OutageCase.ts CHANGED
@@ -82,12 +82,6 @@ export enum OutageCaseDpaCustomerCategory {
82
82
  SALES = 'SALES',
83
83
  TECH_SUPPORT = 'TECH_SUPPORT',
84
84
  }
85
- export enum OutageCaseBlockedReason {
86
- AWAITING_CHURN = 'AWAITING_CHURN',
87
- AWAITING_NETOMNIA_ACTION = 'AWAITING_NETOMNIA_ACTION',
88
- PAYMENT_PLAN = 'PAYMENT_PLAN',
89
- WAITING_TO_PROCESS_REFUND = 'WAITING_TO_PROCESS_REFUND',
90
- }
91
85
  export enum OutageCaseCategory {
92
86
  BILLING = 'BILLING',
93
87
  CANCELLATION = 'CANCELLATION',
@@ -95,10 +89,17 @@ export enum OutageCaseCategory {
95
89
  INSTALLS_SERVICE_VISITS = 'INSTALLS_AND_SERVICE_VISITS',
96
90
  MANAGE_MY_ACCOUNT = 'MANAGE_MY_ACCOUNT',
97
91
  NEW = 'NEW',
92
+ ODIN_SUPPORT = 'ODIN_SUPPORT',
98
93
  SALES = 'SALES',
99
94
  SPAM = 'SPAM',
100
95
  TECH_SUPPORT = 'TECH_SUPPORT',
101
96
  }
97
+ export enum OutageCaseBlockedReason {
98
+ AWAITING_CHURN = 'AWAITING_CHURN',
99
+ AWAITING_NETOMNIA_ACTION = 'AWAITING_NETOMNIA_ACTION',
100
+ PAYMENT_PLAN = 'PAYMENT_PLAN',
101
+ WAITING_TO_PROCESS_REFUND = 'WAITING_TO_PROCESS_REFUND',
102
+ }
102
103
  export enum OutageCaseCsatReason {
103
104
  I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION = 'AGENT_COMMUNICATION',
104
105
  I_WAS_NOT_HAPPY_WITH_THE_OUTCOME = 'OUTCOME',
@@ -228,10 +229,10 @@ export enum OutageCasePropertyKeys {
228
229
  OutageConfirmedTime = 'OutageConfirmedTime',
229
230
  OutageResolvedTime = 'OutageResolvedTime',
230
231
  DpaCustomerCategory = 'DpaCustomerCategory',
232
+ Category = 'Category',
231
233
  Queue = 'Queue',
232
234
  BlockedReason = 'BlockedReason',
233
235
  Priority = 'Priority',
234
- Category = 'Category',
235
236
  AdditionalNotes = 'AdditionalNotes',
236
237
  ContactId = 'ContactId',
237
238
  DpaCustomerEmail = 'DpaCustomerEmail',
@@ -320,14 +321,14 @@ export enum OutageCasePropertyKeys {
320
321
  OutageResolvedTime?: Date
321
322
  //Selection of Category done by the customer over the web chat
322
323
  DpaCustomerCategory?: OutageCaseDpaCustomerCategory
324
+ //Category
325
+ Category?: OutageCaseCategory
323
326
  //Queue
324
327
  Queue?: string
325
328
  //Blocked Reason
326
329
  BlockedReason?: OutageCaseBlockedReason
327
330
  //Priority
328
331
  Priority?: number
329
- //Category
330
- Category?: OutageCaseCategory
331
332
  //Additional Notes
332
333
  AdditionalNotes?: string
333
334
  //Contact