@d19n/youfibre-odin-sdk 1.0.47 → 1.0.49
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/api-sdk-v2/ContactApi.d.ts +15 -15
- package/dist/api-sdk-v2/ContactApi.js +15 -15
- package/dist/api-sdk-v2/EmailApi.d.ts +1 -0
- package/dist/api-sdk-v2/EmailApi.js +1 -0
- package/dist/api-sdk-v2/FileApi.d.ts +2 -0
- package/dist/api-sdk-v2/FileApi.js +2 -0
- package/dist/api-sdk-v2/MessageApi.d.ts +1 -0
- package/dist/api-sdk-v2/MessageApi.js +1 -0
- package/dist/db-sdk-v2/EmailDb.d.ts +1 -0
- package/dist/db-sdk-v2/EmailDb.js +1 -0
- package/dist/db-sdk-v2/FileDb.d.ts +2 -0
- package/dist/db-sdk-v2/FileDb.js +2 -0
- package/dist/db-sdk-v2/MessageDb.d.ts +1 -0
- package/dist/db-sdk-v2/MessageDb.js +1 -0
- package/dist/entities-v2/AfpInvoiceFile.d.ts +4 -0
- package/dist/entities-v2/Case.d.ts +89 -73
- package/dist/entities-v2/Case.js +87 -73
- package/dist/entities-v2/Contact.d.ts +77 -77
- package/dist/entities-v2/Contact.js +61 -61
- package/dist/entities-v2/Conversation.d.ts +3 -1
- package/dist/entities-v2/Conversation.js +1 -0
- package/dist/entities-v2/CreditNote.d.ts +4 -4
- package/dist/entities-v2/CreditNote.js +2 -2
- package/dist/entities-v2/CsvFile.d.ts +4 -0
- package/dist/entities-v2/Email.d.ts +5 -1
- package/dist/entities-v2/Email.js +1 -0
- package/dist/entities-v2/EmailFile.d.ts +4 -0
- package/dist/entities-v2/EventMessage.d.ts +64 -0
- package/dist/entities-v2/EventMessage.js +29 -0
- package/dist/entities-v2/File.d.ts +4 -0
- package/dist/entities-v2/InvoiceFile.d.ts +4 -0
- package/dist/entities-v2/Message.d.ts +7 -2
- package/dist/entities-v2/Message.js +3 -1
- package/dist/entities-v2/MobileConfiguration.d.ts +5 -3
- package/dist/entities-v2/MobileConfiguration.js +3 -1
- package/dist/entities-v2/NaProblemEvidenceFile.d.ts +4 -0
- package/dist/entities-v2/NaSolutionEvidenceFile.d.ts +4 -0
- package/dist/entities-v2/OpenreachA55File.d.ts +4 -0
- package/dist/entities-v2/Order.d.ts +1 -1
- package/dist/entities-v2/OtdrFile.d.ts +4 -0
- package/dist/entities-v2/OutageCase.d.ts +89 -73
- package/dist/entities-v2/OutageCase.js +87 -73
- package/dist/entities-v2/SupportEmail.d.ts +5 -1
- package/dist/entities-v2/SupportEmail.js +1 -0
- package/dist/entities-v2/Visit.d.ts +60 -60
- package/dist/entities-v2/Visit.js +49 -49
- package/dist/types-v1/Types.d.ts +7 -7
- package/dist/types-v1/Types.js +7 -7
- package/package.json +1 -1
- package/src/api-sdk-v2/ContactApi.ts +84 -84
- package/src/api-sdk-v2/EmailApi.ts +6 -0
- package/src/api-sdk-v2/FileApi.ts +12 -0
- package/src/api-sdk-v2/MessageApi.ts +6 -0
- package/src/db-sdk-v2/EmailDb.ts +8 -0
- package/src/db-sdk-v2/FileDb.ts +16 -0
- package/src/db-sdk-v2/MessageDb.ts +8 -0
- package/src/entities-v2/AfpInvoiceFile.ts +4 -0
- package/src/entities-v2/Case.ts +95 -76
- package/src/entities-v2/Contact.ts +100 -100
- package/src/entities-v2/Conversation.ts +3 -0
- package/src/entities-v2/CreditNote.ts +6 -6
- package/src/entities-v2/CsvFile.ts +4 -0
- package/src/entities-v2/Email.ts +5 -0
- package/src/entities-v2/EmailFile.ts +4 -0
- package/src/entities-v2/EventMessage.ts +77 -0
- package/src/entities-v2/File.ts +4 -0
- package/src/entities-v2/InvoiceFile.ts +4 -0
- package/src/entities-v2/Message.ts +9 -3
- package/src/entities-v2/MobileConfiguration.ts +5 -3
- package/src/entities-v2/NaProblemEvidenceFile.ts +4 -0
- package/src/entities-v2/NaSolutionEvidenceFile.ts +4 -0
- package/src/entities-v2/OpenreachA55File.ts +4 -0
- package/src/entities-v2/Order.ts +1 -1
- package/src/entities-v2/OtdrFile.ts +4 -0
- package/src/entities-v2/OutageCase.ts +95 -76
- package/src/entities-v2/SupportEmail.ts +5 -0
- package/src/entities-v2/Visit.ts +75 -75
- package/src/types-v1/Types.ts +7 -7
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@@ -8,32 +8,32 @@ export declare class ContactApi extends ApiProvider {
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private readonly moduleName;
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private readonly entityName;
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private sourceRecord;
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readonly
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readonly
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readonly organization__contact: ApiRecordLinkManager;
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readonly billingcontact: ApiRecordLinkManager;
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readonly workorder__contact: ApiRecordLinkManager;
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readonly order__contact: ApiRecordLinkManager;
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readonly lead__contact: ApiRecordLinkManager;
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readonly invoice__contact: ApiRecordLinkManager;
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readonly commission__contact: ApiRecordLinkManager;
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readonly contact__contact: ApiRecordLinkManager;
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readonly onetouchswitch__contact: ApiRecordLinkManager;
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readonly deactivationapproval__contact: ApiRecordLinkManager;
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readonly orderremediationtask__contact: ApiRecordLinkManager;
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readonly call__contact: ApiRecordLinkManager;
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readonly fingerprint__contact: ApiRecordLinkManager;
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readonly case__contact: ApiRecordLinkManager;
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readonly email_contact: ApiRecordLinkManager;
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readonly activity: ApiRecordLinkManager;
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readonly note: ApiRecordLinkManager;
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readonly workorder: ApiRecordLinkManager;
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readonly order: ApiRecordLinkManager;
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readonly lead: ApiRecordLinkManager;
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readonly address: ApiRecordLinkManager;
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readonly smsmessage: ApiRecordLinkManager;
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readonly invoice: ApiRecordLinkManager;
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readonly billingrequest: ApiRecordLinkManager;
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readonly file: ApiRecordLinkManager;
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readonly commission: ApiRecordLinkManager;
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readonly contact: ApiRecordLinkManager;
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readonly onetouchswitch: ApiRecordLinkManager;
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readonly contactidentity: ApiRecordLinkManager;
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readonly paymentmethodrefund: ApiRecordLinkManager;
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readonly deactivationapproval: ApiRecordLinkManager;
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readonly phonenumber: ApiRecordLinkManager;
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readonly orderremediationtask: ApiRecordLinkManager;
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readonly appointment: ApiRecordLinkManager;
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readonly call: ApiRecordLinkManager;
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readonly fingerprint: ApiRecordLinkManager;
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readonly paymentmethod: ApiRecordLinkManager;
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readonly case: ApiRecordLinkManager;
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readonly email: ApiRecordLinkManager;
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constructor(authParams?: OauthParams, authToken?: string);
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setRecord(sourceRecord: any): void;
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schema(): Promise<import("@d19n/odin-types/dist/types/odin.types").OdinSchema>;
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@@ -18,32 +18,32 @@ class ContactApi extends api_provider_1.ApiProvider {
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this.authToken = authToken;
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this.moduleName = 'CrmModule';
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this.entityName = 'Contact';
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this.
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this.
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this.organization__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Organization__Contact');
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this.billingcontact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'BillingContact');
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this.workorder__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'WorkOrder__Contact');
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this.order__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Order__Contact');
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this.lead__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Lead__Contact');
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this.invoice__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Invoice__Contact');
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this.commission__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Commission__Contact');
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this.contact__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Contact__Contact');
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this.onetouchswitch__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'OneTouchSwitch__Contact');
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this.deactivationapproval__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'DeactivationApproval__Contact');
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this.orderremediationtask__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'OrderRemediationTask__Contact');
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this.call__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Call__Contact');
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this.fingerprint__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Fingerprint__Contact');
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this.case__contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Case__Contact');
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this.email_contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Email_Contact');
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this.activity = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'SchemaModule:Activity', 'Contact__Activity');
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this.note = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'SupportModule:Note', 'Contact__Note');
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this.workorder = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'FieldServiceModule:WorkOrder', 'WorkOrder__Contact');
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this.order = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'OrderModule:Order', 'Order__Contact');
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this.lead = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Lead', 'Lead__Contact');
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this.address = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Address', 'Contact__Address');
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this.smsmessage = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'NotificationModule:SmsMessage', 'Contact__SmsMessage');
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this.invoice = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'BillingModule:Invoice', 'Invoice__Contact');
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this.billingrequest = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'BillingModule:BillingRequest', 'Contact__BillingRequest');
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this.file = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'SchemaModule:File', 'Contact__File');
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this.commission = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'BillingModule:Commission', 'Commission__Contact');
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this.contact = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Contact', 'Contact__Contact');
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this.onetouchswitch = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'OrderModule:OneTouchSwitch', 'OneTouchSwitch__Contact');
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this.contactidentity = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:ContactIdentity', 'Contact__ContactIdentity');
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this.paymentmethodrefund = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'BillingModule:PaymentMethodRefund', 'Contact__PaymentMethodRefund');
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this.deactivationapproval = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'OrderModule:DeactivationApproval', 'DeactivationApproval__Contact');
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this.phonenumber = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:PhoneNumber', 'Contact__PhoneNumber');
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this.orderremediationtask = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'OrderModule:OrderRemediationTask', 'OrderRemediationTask__Contact');
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this.appointment = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Appointment', 'Contact__Appointment');
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this.call = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'NotificationModule:Call', 'Call__Contact');
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this.fingerprint = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'CrmModule:Fingerprint', 'Fingerprint__Contact');
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this.paymentmethod = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'BillingModule:PaymentMethod', 'Contact__PaymentMethod');
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this.case = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'SupportModule:Case', 'Case__Contact');
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this.email = new api_record_link_manager_1.ApiRecordLinkManager('CrmModule:Contact', 'NotificationModule:Email', 'Email_Contact');
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}
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setRecord(sourceRecord) {
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this.sourceRecord = sourceRecord;
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readonly case: ApiRecordLinkManager;
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readonly contact: ApiRecordLinkManager;
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readonly user: ApiRecordLinkManager;
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readonly file: ApiRecordLinkManager;
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constructor(authParams?: OauthParams, authToken?: string);
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setRecord(sourceRecord: any): void;
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schema(): Promise<import("@d19n/odin-types/dist/types/odin.types").OdinSchema>;
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this.case = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Email', 'SupportModule:Case', 'Case__Email');
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this.contact = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Email', 'CrmModule:Contact', 'Email_Contact');
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this.user = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Email', 'IdentityModule:User', 'Email_User');
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this.file = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Email', 'SchemaModule:File', 'Attachments');
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}
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setRecord(sourceRecord) {
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this.sourceRecord = sourceRecord;
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readonly blockagea55_file: ApiRecordLinkManager;
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readonly overlayreala55_file: ApiRecordLinkManager;
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readonly ohexternalaudit_file: ApiRecordLinkManager;
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readonly attachments: ApiRecordLinkManager;
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readonly message_file: ApiRecordLinkManager;
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readonly note: ApiRecordLinkManager;
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constructor(authParams?: OauthParams, authToken?: string);
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this.blockagea55_file = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SchemaModule:File', 'BlockageA55_File');
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this.overlayreala55_file = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SchemaModule:File', 'OverlayRealA55_File');
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this.ohexternalaudit_file = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SchemaModule:File', 'OhExternalAudit_File');
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this.attachments = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SchemaModule:File', 'Attachments');
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this.message_file = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SchemaModule:File', 'Message_File');
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this.note = new api_record_link_manager_1.ApiRecordLinkManager('SchemaModule:File', 'SupportModule:Note', 'File__Note');
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}
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readonly conversation: ApiRecordLinkManager;
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readonly file: ApiRecordLinkManager;
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this.moduleName = 'NotificationModule';
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this.entityName = 'Message';
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this.conversation = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Message', 'NotificationModule:Conversation', 'Conversation_Message');
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this.file = new api_record_link_manager_1.ApiRecordLinkManager('NotificationModule:Message', 'SchemaModule:File', 'Message_File');
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}
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readonly case: DbRecordLinkManager;
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readonly contact: DbRecordLinkManager;
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readonly file: DbRecordLinkManager;
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constructor(principal: any, dbService: any);
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searchRecords(params: Partial<OdinSearchV2>): Promise<import("@d19n/odin-sdk-generator/dist/db.interfaces").OdinSearchResponse<any>>;
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this.case = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Email', 'SupportModule:Case', 'Case__Email');
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this.contact = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Email', 'CrmModule:Contact', 'Email_Contact');
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this.user = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Email', 'IdentityModule:User', 'Email_User');
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this.file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Email', 'SchemaModule:File', 'Attachments');
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}
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readonly blockagea55_file: DbRecordLinkManager;
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readonly overlayreala55_file: DbRecordLinkManager;
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readonly ohexternalaudit_file: DbRecordLinkManager;
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readonly attachments: DbRecordLinkManager;
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readonly message_file: DbRecordLinkManager;
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readonly note: DbRecordLinkManager;
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constructor(principal: any, dbService: any);
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setRecord(sourceRecord: any): void;
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package/dist/db-sdk-v2/FileDb.js
CHANGED
|
@@ -72,6 +72,8 @@ class FileDb extends db_provider_1.DbProvider {
|
|
|
72
72
|
this.blockagea55_file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SchemaModule:File', 'BlockageA55_File');
|
|
73
73
|
this.overlayreala55_file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SchemaModule:File', 'OverlayRealA55_File');
|
|
74
74
|
this.ohexternalaudit_file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SchemaModule:File', 'OhExternalAudit_File');
|
|
75
|
+
this.attachments = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SchemaModule:File', 'Attachments');
|
|
76
|
+
this.message_file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SchemaModule:File', 'Message_File');
|
|
75
77
|
this.note = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'SchemaModule:File', 'SupportModule:Note', 'File__Note');
|
|
76
78
|
}
|
|
77
79
|
setRecord(sourceRecord) {
|
|
@@ -9,6 +9,7 @@ export declare class MessageDb extends DbProvider {
|
|
|
9
9
|
private readonly entityName;
|
|
10
10
|
private sourceRecord;
|
|
11
11
|
readonly conversation: DbRecordLinkManager;
|
|
12
|
+
readonly file: DbRecordLinkManager;
|
|
12
13
|
constructor(principal: any, dbService: any);
|
|
13
14
|
setRecord(sourceRecord: any): void;
|
|
14
15
|
searchRecords(params: Partial<OdinSearchV2>): Promise<import("@d19n/odin-sdk-generator/dist/db.interfaces").OdinSearchResponse<any>>;
|
|
@@ -20,6 +20,7 @@ class MessageDb extends db_provider_1.DbProvider {
|
|
|
20
20
|
this.principal = principal;
|
|
21
21
|
this.dbService = dbService;
|
|
22
22
|
this.conversation = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Message', 'NotificationModule:Conversation', 'Conversation_Message');
|
|
23
|
+
this.file = new db_record_link_manager_1.DbRecordLinkManager(this.principal, this.dbService, 'NotificationModule:Message', 'SchemaModule:File', 'Message_File');
|
|
23
24
|
}
|
|
24
25
|
setRecord(sourceRecord) {
|
|
25
26
|
this.sourceRecord = sourceRecord;
|
|
@@ -53,6 +53,8 @@ import { OhInProgressAuditProperties } from './OhInProgressAudit';
|
|
|
53
53
|
import { BlockageA55Properties } from './BlockageA55';
|
|
54
54
|
import { OverlayRealA55Properties } from './OverlayRealA55';
|
|
55
55
|
import { OhExternalAuditProperties } from './OhExternalAudit';
|
|
56
|
+
import { EmailProperties } from './Email';
|
|
57
|
+
import { MessageProperties } from './Message';
|
|
56
58
|
export declare enum AfpInvoiceFileDataStore {
|
|
57
59
|
AWS_S3 = "AWS_S3"
|
|
58
60
|
}
|
|
@@ -173,6 +175,8 @@ export interface AfpInvoiceFile {
|
|
|
173
175
|
BlockageA55: OdinLink<LinkedOdinRecord<BlockageA55Properties>>;
|
|
174
176
|
OverlayRealA55: OdinLink<LinkedOdinRecord<OverlayRealA55Properties>>;
|
|
175
177
|
OhExternalAudit: OdinLink<LinkedOdinRecord<OhExternalAuditProperties>>;
|
|
178
|
+
Email: OdinLink<LinkedOdinRecord<EmailProperties>>;
|
|
179
|
+
Message: OdinLink<LinkedOdinRecord<MessageProperties>>;
|
|
176
180
|
}
|
|
177
181
|
export declare class CreateAfpInvoiceFileDto extends OdinRecordCreateDto<AfpInvoiceFileProperties> {
|
|
178
182
|
constructor();
|
|
@@ -20,8 +20,63 @@ export declare enum CaseEntityTypes {
|
|
|
20
20
|
OUTAGE = "OUTAGE"
|
|
21
21
|
}
|
|
22
22
|
export declare enum CaseReasonForReview {
|
|
23
|
-
|
|
24
|
-
|
|
23
|
+
I_DO_NOT_HAVE_THE_PERMISSIONS = "I_DO_NOT_HAVE_THE_PERMISSIONS",
|
|
24
|
+
I_DO_NOT_KNOW_HOW_TO_ACTION_THIS = "I_DO_NOT_KNOW_HOW_TO_ACTION",
|
|
25
|
+
I_NEED_SUPPORT_FROM_BILLING = "I_NEED_SUPPORT_FROM_BILLING",
|
|
26
|
+
I_NEED_SUPPORT_FROM_NETWORK_OPERATIONS_TIER_3 = "I_NEED_SUPPORT_FROM_NETWORK_OPERATIONS"
|
|
27
|
+
}
|
|
28
|
+
export declare enum CaseSubCategory {
|
|
29
|
+
AMEND_BILLING_DATE = "AMEND_BILLING_DATE",
|
|
30
|
+
AMEND_MY_ORDER = "AMEND_MY_ORDER",
|
|
31
|
+
AREA_AVAILABILITY_QUERY = "AREA_AVAILABILITY_QUERY",
|
|
32
|
+
BAD_CSAT = "BAD_CSAT",
|
|
33
|
+
CANCEL_APPOINTMENT = "CANCEL_APPOINTMENT",
|
|
34
|
+
CHANGE_CONTACT_DETAILS = "CHANGE_CONTACT_DETAILS",
|
|
35
|
+
CHURN_REQUEST = "CHURN_REQUEST",
|
|
36
|
+
CLAIM_MISSELLING = "CLAIM_MISSELLING",
|
|
37
|
+
COGENT_ABUSE_NOTIFICATIONS = "COGENT_ABUSE_NOTIFICATIONS",
|
|
38
|
+
COMPENSATION_REQUEST = "COMPENSATION_REQUEST",
|
|
39
|
+
COMPLAINT = "COMPLAINT",
|
|
40
|
+
CONTRACT_BUYOUT = "CONTRACT_BUYOUT",
|
|
41
|
+
CUSTOMER_DEVICE_ISSUE = "CUSTOMER_DEVICE_ISSUE",
|
|
42
|
+
DATA_SUBJECT_ACCESS_REQUEST = "DATA_SUBJECT_ACCESS_REQUEST",
|
|
43
|
+
DIRECT_DEBIT = "DIRECT_DEBIT",
|
|
44
|
+
DUPLICATE_REVIEW = "DUPLICATE_REVIEW",
|
|
45
|
+
EQUIPMENT_RETURN_REFUND = "EQUIPMENT_RETURN_REFUND",
|
|
46
|
+
ESCALATED_COMPLAINT = "ESCALATED_COMPLAINT",
|
|
47
|
+
ETF_CUSTOMER_LEAVING_YF = "ETF_CUSTOMER_LEAVING",
|
|
48
|
+
GDPR_DATA_BREACH = "GDPR_DATA_BREACH",
|
|
49
|
+
INSTALL_APPOINTMENT = "INSTALL_APPOINTMENT",
|
|
50
|
+
INSTALL_REMEDIATION_QUERY = "INSTALL_REMEDIATION_QUERY",
|
|
51
|
+
INTERMITTENT_CONNECTIVITY = "INTERMITTENT_CONNECTIVITY",
|
|
52
|
+
INVOICE_DISPUTE = "INVOICE_DISPUTE",
|
|
53
|
+
MAGRATHEA_PROCESS = "MAGRATHEA_PROCESS",
|
|
54
|
+
MISSED_APPOINTMENT = "MISSED_APPOINTMENT",
|
|
55
|
+
NEGATIVE_REVIEWS = "NEGATIVE_REVIEWS",
|
|
56
|
+
NEW_ORDER = "NEW_ORDER",
|
|
57
|
+
NEW_TICKET = "NEW_TICKET",
|
|
58
|
+
OFFER_QUERY_SUPPORT = "OFFER_QUERY_AND_SUPPORT",
|
|
59
|
+
OMBUDSMAN_CASE = "OMBUDSMAN_CASE",
|
|
60
|
+
ONT_RELOCATION = "ONT_RELOCATION",
|
|
61
|
+
OVERDUE_INVOICE = "OVERDUE_INVOICE",
|
|
62
|
+
PAYMENT_LINK = "PAYMENT_LINK",
|
|
63
|
+
PAYMENT_PLAN = "PAYMENT_PLAN",
|
|
64
|
+
PHONE_ISSUES = "PHONE_ISSUES",
|
|
65
|
+
PHONE_PORTING = "PHONE_PORTING",
|
|
66
|
+
PIC_REQUEST = "PIC_REQUEST",
|
|
67
|
+
POSITIVE_REVIEWS = "POSITIVE_REVIEWS",
|
|
68
|
+
PRE_LIVE_ORDER_QUERY = "PRE_LIVE_ORDER_QUERY",
|
|
69
|
+
PRICE_MATCH = "PRICE_MATCH",
|
|
70
|
+
RECONTRACT_UPGRADE = "RECONTRACT_UPGRADE",
|
|
71
|
+
REFERRAL = "REFERRAL",
|
|
72
|
+
SERVICE_VISIT = "SERVICE_VISIT",
|
|
73
|
+
SPAM = "SPAM",
|
|
74
|
+
SPEED_HARD_WIRED = "SPEED_HARD_WIRED",
|
|
75
|
+
SPEED_WI_FI = "SPEED_WIFI",
|
|
76
|
+
TLOS_OUTAGE = "TLOS_OUTAGE",
|
|
77
|
+
TRANSFER_OF_OWNERSHIP = "TRANSFER_OF_OWNERSHIP",
|
|
78
|
+
WEBSITE_APP_ISSUE = "WEBSITE_APP_ISSUE",
|
|
79
|
+
WI_FI_COVERAGE = "WIFI_COVERAGE"
|
|
25
80
|
}
|
|
26
81
|
export declare enum CaseStatus {
|
|
27
82
|
NO_ACTIVITY = "NO_ACTIVITY",
|
|
@@ -38,6 +93,12 @@ export declare enum CaseOrigin {
|
|
|
38
93
|
ODIN_AUTOMATION = "ODIN_AUTOMATION",
|
|
39
94
|
WEBSITE = "WEBSITE"
|
|
40
95
|
}
|
|
96
|
+
export declare enum CaseSla {
|
|
97
|
+
HIGH = "HIGH",
|
|
98
|
+
LOW = "LOW",
|
|
99
|
+
MEDIUM = "MEDIUM",
|
|
100
|
+
URGENT = "URGENT"
|
|
101
|
+
}
|
|
41
102
|
export declare enum CaseProblem {
|
|
42
103
|
BILLING_RELATED = "Billing Related",
|
|
43
104
|
DELAYED_INSTALLATION = "Delayed Installation",
|
|
@@ -75,6 +136,12 @@ export declare enum CaseDpaCustomerCategory {
|
|
|
75
136
|
SALES = "SALES",
|
|
76
137
|
TECH_SUPPORT = "TECH_SUPPORT"
|
|
77
138
|
}
|
|
139
|
+
export declare enum CaseBlockedReason {
|
|
140
|
+
AWAITING_CHURN = "AWAITING_CHURN",
|
|
141
|
+
AWAITING_NETOMNIA_ACTION = "AWAITING_NETOMNIA_ACTION",
|
|
142
|
+
PAYMENT_PLAN = "PAYMENT_PLAN",
|
|
143
|
+
WAITING_TO_PROCESS_REFUND = "WAITING_TO_PROCESS_REFUND"
|
|
144
|
+
}
|
|
78
145
|
export declare enum CaseCategory {
|
|
79
146
|
BILLING = "BILLING",
|
|
80
147
|
CANCELLATION = "CANCELLATION",
|
|
@@ -86,73 +153,17 @@ export declare enum CaseCategory {
|
|
|
86
153
|
SPAM = "SPAM",
|
|
87
154
|
TECH_SUPPORT = "TECH_SUPPORT"
|
|
88
155
|
}
|
|
89
|
-
export declare enum
|
|
90
|
-
|
|
91
|
-
|
|
92
|
-
|
|
93
|
-
|
|
94
|
-
AMEND_BILLING_DATE = "AMEND_BILLING_DATE",
|
|
95
|
-
AMEND_MY_ORDER = "AMEND_MY_ORDER",
|
|
96
|
-
AREA_AVAILABILITY_QUERY = "AREA_AVAILABILITY_QUERY",
|
|
97
|
-
BAD_CSAT = "BAD_CSAT",
|
|
98
|
-
CANCEL_APPOINTMENT = "CANCEL_APPOINTMENT",
|
|
99
|
-
CHANGE_CONTACT_DETAILS = "CHANGE_CONTACT_DETAILS",
|
|
100
|
-
CHURN_REQUEST = "CHURN_REQUEST",
|
|
101
|
-
CLAIM_MISSELLING = "CLAIM_MISSELLING",
|
|
102
|
-
COGENT_ABUSE_NOTIFICATIONS = "COGENT_ABUSE_NOTIFICATIONS",
|
|
103
|
-
COMPENSATION_REQUEST = "COMPENSATION_REQUEST",
|
|
104
|
-
COMPLAINT = "COMPLAINT",
|
|
105
|
-
CONTRACT_BUYOUT = "CONTRACT_BUYOUT",
|
|
106
|
-
CUSTOMER_DEVICE_ISSUE = "CUSTOMER_DEVICE_ISSUE",
|
|
107
|
-
DATA_SUBJECT_ACCESS_REQUEST = "DATA_SUBJECT_ACCESS_REQUEST",
|
|
108
|
-
DIRECT_DEBIT = "DIRECT_DEBIT",
|
|
109
|
-
DUPLICATE_REVIEW = "DUPLICATE_REVIEW",
|
|
110
|
-
EQUIPMENT_RETURN_REFUND = "EQUIPMENT_RETURN_REFUND",
|
|
111
|
-
ESCALATED_COMPLAINT = "ESCALATED_COMPLAINT",
|
|
112
|
-
ETF_CUSTOMER_LEAVING_YF = "ETF_CUSTOMER_LEAVING",
|
|
113
|
-
GDPR_DATA_BREACH = "GDPR_DATA_BREACH",
|
|
114
|
-
INSTALL_APPOINTMENT = "INSTALL_APPOINTMENT",
|
|
115
|
-
INSTALL_REMEDIATION_QUERY = "INSTALL_REMEDIATION_QUERY",
|
|
116
|
-
INTERMITTENT_CONNECTIVITY = "INTERMITTENT_CONNECTIVITY",
|
|
117
|
-
INVOICE_DISPUTE = "INVOICE_DISPUTE",
|
|
118
|
-
MAGRATHEA_PROCESS = "MAGRATHEA_PROCESS",
|
|
119
|
-
MISSED_APPOINTMENT = "MISSED_APPOINTMENT",
|
|
120
|
-
NEGATIVE_REVIEWS = "NEGATIVE_REVIEWS",
|
|
121
|
-
NEW_ORDER = "NEW_ORDER",
|
|
122
|
-
NEW_TICKET = "NEW_TICKET",
|
|
123
|
-
OFFER_QUERY_SUPPORT = "OFFER_QUERY_AND_SUPPORT",
|
|
124
|
-
OMBUDSMAN_CASE = "OMBUDSMAN_CASE",
|
|
125
|
-
ONT_RELOCATION = "ONT_RELOCATION",
|
|
126
|
-
OVERDUE_INVOICE = "OVERDUE_INVOICE",
|
|
127
|
-
PAYMENT_LINK = "PAYMENT_LINK",
|
|
128
|
-
PAYMENT_PLAN = "PAYMENT_PLAN",
|
|
129
|
-
PHONE_ISSUES = "PHONE_ISSUES",
|
|
130
|
-
PHONE_PORTING = "PHONE_PORTING",
|
|
131
|
-
PIC_REQUEST = "PIC_REQUEST",
|
|
132
|
-
POSITIVE_REVIEWS = "POSITIVE_REVIEWS",
|
|
133
|
-
PRE_LIVE_ORDER_QUERY = "PRE_LIVE_ORDER_QUERY",
|
|
134
|
-
PRICE_MATCH = "PRICE_MATCH",
|
|
135
|
-
RECONTRACT_UPGRADE = "RECONTRACT_UPGRADE",
|
|
136
|
-
REFERRAL = "REFERRAL",
|
|
137
|
-
SERVICE_VISIT = "SERVICE_VISIT",
|
|
138
|
-
SPAM = "SPAM",
|
|
139
|
-
SPEED_HARD_WIRED = "SPEED_HARD_WIRED",
|
|
140
|
-
SPEED_WI_FI = "SPEED_WIFI",
|
|
141
|
-
TLOS_OUTAGE = "TLOS_OUTAGE",
|
|
142
|
-
TRANSFER_OF_OWNERSHIP = "TRANSFER_OF_OWNERSHIP",
|
|
143
|
-
WEBSITE_APP_ISSUE = "WEBSITE_APP_ISSUE",
|
|
144
|
-
WI_FI_COVERAGE = "WIFI_COVERAGE"
|
|
145
|
-
}
|
|
146
|
-
export declare enum CaseSla {
|
|
147
|
-
HIGH = "HIGH",
|
|
148
|
-
LOW = "LOW",
|
|
149
|
-
MEDIUM = "MEDIUM",
|
|
150
|
-
URGENT = "URGENT"
|
|
156
|
+
export declare enum CaseCsatReason {
|
|
157
|
+
I_WAS_NOT_HAPPY_WITH_THE_AGENT_COMMUNICATION = "AGENT_COMMUNICATION",
|
|
158
|
+
I_WAS_NOT_HAPPY_WITH_THE_OUTCOME = "OUTCOME",
|
|
159
|
+
I_WAS_NOT_HAPPY_WITH_THE_PRODUCT_OR_SERVICE = "PRODUCT_SERVICE",
|
|
160
|
+
OTHER = "OTHER"
|
|
151
161
|
}
|
|
152
162
|
export declare enum CasePropertyKeys {
|
|
153
163
|
ReasonForReview = "ReasonForReview",
|
|
154
164
|
MoveToOpenOn = "MoveToOpenOn",
|
|
155
165
|
Description = "Description",
|
|
166
|
+
SubCategory = "SubCategory",
|
|
156
167
|
Files = "Files",
|
|
157
168
|
Status = "Status",
|
|
158
169
|
Impact = "Impact",
|
|
@@ -163,6 +174,7 @@ export declare enum CasePropertyKeys {
|
|
|
163
174
|
ROrderId = "R_OrderId",
|
|
164
175
|
CloseReason = "CloseReason",
|
|
165
176
|
Origin = "Origin",
|
|
177
|
+
Sla = "Sla",
|
|
166
178
|
RAssignedOrgUserId = "R_AssignedOrgUserId",
|
|
167
179
|
Problem = "Problem",
|
|
168
180
|
BusinessArea = "BusinessArea",
|
|
@@ -188,21 +200,23 @@ export declare enum CasePropertyKeys {
|
|
|
188
200
|
OutageConfirmedTime = "OutageConfirmedTime",
|
|
189
201
|
OutageResolvedTime = "OutageResolvedTime",
|
|
190
202
|
DpaCustomerCategory = "DpaCustomerCategory",
|
|
191
|
-
Category = "Category",
|
|
192
203
|
Queue = "Queue",
|
|
193
|
-
Priority = "Priority",
|
|
194
204
|
BlockedReason = "BlockedReason",
|
|
195
|
-
|
|
196
|
-
|
|
205
|
+
Category = "Category",
|
|
206
|
+
Priority = "Priority",
|
|
197
207
|
AdditionalNotes = "AdditionalNotes",
|
|
198
208
|
ContactId = "ContactId",
|
|
199
209
|
DpaCustomerEmail = "DpaCustomerEmail",
|
|
200
|
-
DpaCustomerLastBill = "DpaCustomerLastBill"
|
|
210
|
+
DpaCustomerLastBill = "DpaCustomerLastBill",
|
|
211
|
+
CsatReason = "CsatReason",
|
|
212
|
+
CsatComment = "CsatComment",
|
|
213
|
+
CsatScore = "CsatScore"
|
|
201
214
|
}
|
|
202
215
|
export interface CaseProperties {
|
|
203
216
|
ReasonForReview?: CaseReasonForReview;
|
|
204
217
|
MoveToOpenOn?: Date;
|
|
205
218
|
Description?: string;
|
|
219
|
+
SubCategory?: CaseSubCategory;
|
|
206
220
|
Files?: string;
|
|
207
221
|
Status?: CaseStatus;
|
|
208
222
|
Impact: CaseImpact;
|
|
@@ -213,6 +227,7 @@ export interface CaseProperties {
|
|
|
213
227
|
ROrderId?: string;
|
|
214
228
|
CloseReason?: string;
|
|
215
229
|
Origin?: CaseOrigin;
|
|
230
|
+
Sla?: CaseSla;
|
|
216
231
|
RAssignedOrgUserId?: string;
|
|
217
232
|
Problem?: CaseProblem;
|
|
218
233
|
BusinessArea?: CaseBusinessArea;
|
|
@@ -238,16 +253,17 @@ export interface CaseProperties {
|
|
|
238
253
|
OutageConfirmedTime?: Date;
|
|
239
254
|
OutageResolvedTime?: Date;
|
|
240
255
|
DpaCustomerCategory?: CaseDpaCustomerCategory;
|
|
241
|
-
Category?: CaseCategory;
|
|
242
256
|
Queue?: string;
|
|
243
|
-
Priority?: number;
|
|
244
257
|
BlockedReason?: CaseBlockedReason;
|
|
245
|
-
|
|
246
|
-
|
|
258
|
+
Category?: CaseCategory;
|
|
259
|
+
Priority?: number;
|
|
247
260
|
AdditionalNotes?: string;
|
|
248
261
|
ContactId?: string;
|
|
249
262
|
DpaCustomerEmail?: string;
|
|
250
263
|
DpaCustomerLastBill?: string;
|
|
264
|
+
CsatReason?: CaseCsatReason;
|
|
265
|
+
CsatComment?: string;
|
|
266
|
+
CsatScore?: number;
|
|
251
267
|
}
|
|
252
268
|
export interface Case {
|
|
253
269
|
id: string;
|