@credal/actions 0.2.222 → 0.2.223

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Files changed (86) hide show
  1. package/dist/actions/actionMapper.js +38 -1
  2. package/dist/actions/autogen/templates.d.ts +5 -0
  3. package/dist/actions/autogen/templates.js +555 -0
  4. package/dist/actions/autogen/types.d.ts +526 -1
  5. package/dist/actions/autogen/types.js +224 -0
  6. package/dist/actions/providers/servicenow/getChangeRequests.d.ts +3 -0
  7. package/dist/actions/providers/servicenow/getChangeRequests.js +56 -0
  8. package/dist/actions/providers/servicenow/getIncidents.d.ts +3 -0
  9. package/dist/actions/providers/servicenow/getIncidents.js +58 -0
  10. package/dist/actions/providers/servicenow/getRecordsByQuery.d.ts +3 -0
  11. package/dist/actions/providers/servicenow/getRecordsByQuery.js +42 -0
  12. package/dist/actions/providers/servicenow/getSCTasks.d.ts +3 -0
  13. package/dist/actions/providers/servicenow/getSCTasks.js +53 -0
  14. package/dist/actions/providers/servicenow/getVIPTickets.d.ts +3 -0
  15. package/dist/actions/providers/servicenow/getVIPTickets.js +61 -0
  16. package/dist/actions/providers/servicenow/utils/tableQuery.d.ts +22 -0
  17. package/dist/actions/providers/servicenow/utils/tableQuery.js +62 -0
  18. package/package.json +1 -1
  19. package/dist/actions/groups.d.ts +0 -6
  20. package/dist/actions/groups.js +0 -248
  21. package/dist/actions/providers/ashby/addCandidateToProject.d.ts +0 -3
  22. package/dist/actions/providers/ashby/addCandidateToProject.js +0 -31
  23. package/dist/actions/providers/ashby/createCandidate.d.ts +0 -3
  24. package/dist/actions/providers/ashby/createCandidate.js +0 -38
  25. package/dist/actions/providers/ashby/createNote.d.ts +0 -3
  26. package/dist/actions/providers/ashby/createNote.js +0 -31
  27. package/dist/actions/providers/ashby/getCandidateInfo.d.ts +0 -3
  28. package/dist/actions/providers/ashby/getCandidateInfo.js +0 -33
  29. package/dist/actions/providers/ashby/listCandidateNotes.d.ts +0 -3
  30. package/dist/actions/providers/ashby/listCandidateNotes.js +0 -33
  31. package/dist/actions/providers/ashby/listCandidates.d.ts +0 -3
  32. package/dist/actions/providers/ashby/listCandidates.js +0 -30
  33. package/dist/actions/providers/ashby/searchCandidates.d.ts +0 -3
  34. package/dist/actions/providers/ashby/searchCandidates.js +0 -34
  35. package/dist/actions/providers/ashby/updateCandidate.d.ts +0 -3
  36. package/dist/actions/providers/ashby/updateCandidate.js +0 -56
  37. package/dist/actions/providers/credal/callCopilot.d.ts +0 -3
  38. package/dist/actions/providers/credal/callCopilot.js +0 -36
  39. package/dist/actions/providers/gong/getGongTranscripts.d.ts +0 -3
  40. package/dist/actions/providers/gong/getGongTranscripts.js +0 -315
  41. package/dist/actions/providers/jamf/getJamfComputerInventory.d.ts +0 -3
  42. package/dist/actions/providers/jamf/getJamfComputerInventory.js +0 -37
  43. package/dist/actions/providers/jamf/getJamfFileVaultRecoveryKey.d.ts +0 -3
  44. package/dist/actions/providers/jamf/getJamfFileVaultRecoveryKey.js +0 -39
  45. package/dist/actions/providers/jamf/getJamfUserComputerId.d.ts +0 -3
  46. package/dist/actions/providers/jamf/getJamfUserComputerId.js +0 -45
  47. package/dist/actions/providers/jamf/lockJamfComputerById.d.ts +0 -3
  48. package/dist/actions/providers/jamf/lockJamfComputerById.js +0 -39
  49. package/dist/actions/providers/kandji/getFVRecoveryKeyForDevice.d.ts +0 -3
  50. package/dist/actions/providers/kandji/getFVRecoveryKeyForDevice.js +0 -85
  51. package/dist/actions/providers/math/index.d.ts +0 -1
  52. package/dist/actions/providers/math/index.js +0 -37
  53. package/dist/actions/providers/okta/addUserToGroup.d.ts +0 -3
  54. package/dist/actions/providers/okta/addUserToGroup.js +0 -56
  55. package/dist/actions/providers/okta/getOktaGroup.d.ts +0 -3
  56. package/dist/actions/providers/okta/getOktaGroup.js +0 -73
  57. package/dist/actions/providers/okta/getOktaUser.d.ts +0 -3
  58. package/dist/actions/providers/okta/getOktaUser.js +0 -40
  59. package/dist/actions/providers/okta/listMFA.d.ts +0 -3
  60. package/dist/actions/providers/okta/listMFA.js +0 -52
  61. package/dist/actions/providers/okta/listOktaGroupMembers.d.ts +0 -3
  62. package/dist/actions/providers/okta/listOktaGroupMembers.js +0 -99
  63. package/dist/actions/providers/okta/listOktaGroups.d.ts +0 -3
  64. package/dist/actions/providers/okta/listOktaGroups.js +0 -92
  65. package/dist/actions/providers/okta/listOktaUserGroups.d.ts +0 -3
  66. package/dist/actions/providers/okta/listOktaUserGroups.js +0 -83
  67. package/dist/actions/providers/okta/listOktaUsers.d.ts +0 -3
  68. package/dist/actions/providers/okta/listOktaUsers.js +0 -100
  69. package/dist/actions/providers/okta/removeUserFromGroup.d.ts +0 -3
  70. package/dist/actions/providers/okta/removeUserFromGroup.js +0 -56
  71. package/dist/actions/providers/okta/resetMFA.d.ts +0 -3
  72. package/dist/actions/providers/okta/resetMFA.js +0 -62
  73. package/dist/actions/providers/okta/resetPassword.d.ts +0 -3
  74. package/dist/actions/providers/okta/resetPassword.js +0 -57
  75. package/dist/actions/providers/okta/triggerOktaWorkflow.d.ts +0 -3
  76. package/dist/actions/providers/okta/triggerOktaWorkflow.js +0 -44
  77. package/dist/actions/providers/salesforce/fetchSalesforceSchema.d.ts +0 -3
  78. package/dist/actions/providers/salesforce/fetchSalesforceSchema.js +0 -40
  79. package/dist/actions/providers/salesforce/getSalesforceRecordByQuery.d.ts +0 -3
  80. package/dist/actions/providers/salesforce/getSalesforceRecordByQuery.js +0 -43
  81. package/dist/actions/providers/slack/archiveChannel.d.ts +0 -3
  82. package/dist/actions/providers/slack/archiveChannel.js +0 -35
  83. package/dist/actions/providers/slack/index.d.ts +0 -1
  84. package/dist/actions/providers/slack/index.js +0 -37
  85. package/dist/actions/providers/slack/listConversations.d.ts +0 -3
  86. package/dist/actions/providers/slack/listConversations.js +0 -41
@@ -15542,3 +15542,558 @@ export const smartsheetUpdateRowDefinition = {
15542
15542
  name: "updateRow",
15543
15543
  provider: "smartsheet",
15544
15544
  };
15545
+ export const servicenowGetRecordsByQueryDefinition = {
15546
+ displayName: "Get ServiceNow records by query",
15547
+ description: "Query records from any ServiceNow table (e.g. incident, change_request, sc_request) using an encoded query string via the Table API",
15548
+ scopes: [],
15549
+ tags: [],
15550
+ parameters: {
15551
+ type: "object",
15552
+ required: ["tableName"],
15553
+ properties: {
15554
+ tableName: {
15555
+ type: "string",
15556
+ description: "The ServiceNow table to query (e.g. incident, change_request, sc_request, sys_user, kb_knowledge)",
15557
+ },
15558
+ query: {
15559
+ type: "string",
15560
+ description: 'ServiceNow encoded query string (sysparm_query) — NOT SQL, JQL, or natural language. Conditions are joined with ^ for AND and ^OR for OR, with no spaces around the ^. Format examples: field=value, field!=value, field>value, fieldLIKEvalue, fieldISEMPTY. Sort with ^ORDERBY<field> (ascending) or ^ORDERBYDESC<field> (descending). Example: "active=true^priority=1^ORDERBYDESCsys_created_on" means active records with priority 1, sorted by most recently created first. If omitted, records are returned unfiltered up to the limit.\n',
15561
+ },
15562
+ fields: {
15563
+ type: "array",
15564
+ description: "Field names to return for each record (sysparm_fields). All fields are returned if omitted.",
15565
+ items: {
15566
+ type: "string",
15567
+ },
15568
+ },
15569
+ limit: {
15570
+ type: "number",
15571
+ description: "Maximum number of records to return (defaults to 25)",
15572
+ },
15573
+ offset: {
15574
+ type: "number",
15575
+ description: "Number of records to skip, for pagination (defaults to 0)",
15576
+ },
15577
+ includeDisplayValues: {
15578
+ type: "boolean",
15579
+ description: 'If false (default), each field is returned as a plain scalar value (e.g. active: true, priority: "1"). If true, every field is instead returned as an object {value: "<raw value>", display_value: "<human-readable value>"} — useful for reference fields like assigned_to, where value is a sys_id and display_value is the user\'s name.\n',
15580
+ },
15581
+ },
15582
+ },
15583
+ output: {
15584
+ type: "object",
15585
+ required: ["success"],
15586
+ properties: {
15587
+ success: {
15588
+ type: "boolean",
15589
+ description: "Whether the query was successful",
15590
+ },
15591
+ records: {
15592
+ type: "array",
15593
+ description: "The records matching the query",
15594
+ items: {
15595
+ type: "object",
15596
+ },
15597
+ },
15598
+ error: {
15599
+ type: "string",
15600
+ description: "Error message if the query failed",
15601
+ },
15602
+ },
15603
+ },
15604
+ name: "getRecordsByQuery",
15605
+ provider: "servicenow",
15606
+ };
15607
+ export const servicenowGetIncidentsDefinition = {
15608
+ displayName: "Get ServiceNow incidents",
15609
+ description: "Read incident records from ServiceNow, optionally filtered by an additional encoded query. Returns standard incident fields plus a computed time-to-closure.",
15610
+ scopes: [],
15611
+ tags: [],
15612
+ parameters: {
15613
+ type: "object",
15614
+ required: [],
15615
+ properties: {
15616
+ query: {
15617
+ type: "string",
15618
+ description: 'Optional additional ServiceNow encoded query (sysparm_query) ANDed onto the base incident lookup — NOT SQL, JQL, or natural language. Conditions are joined with ^ for AND and ^OR for OR, with no spaces around the ^. Example: "priority=1^state!=7" for open, priority-1 incidents. Leave empty to return all incidents up to the limit.\n',
15619
+ },
15620
+ additionalFields: {
15621
+ type: "array",
15622
+ description: 'Extra ServiceNow field technical names to fetch for instance-specific/custom fields not covered by the standard output (e.g. a custom "Program Office" field). Values are returned per record under extraFields, keyed by the field name given here.\n',
15623
+ items: {
15624
+ type: "string",
15625
+ },
15626
+ },
15627
+ limit: {
15628
+ type: "number",
15629
+ description: "Maximum number of incidents to return (defaults to 25)",
15630
+ },
15631
+ offset: {
15632
+ type: "number",
15633
+ description: "Number of records to skip, for pagination (defaults to 0)",
15634
+ },
15635
+ },
15636
+ },
15637
+ output: {
15638
+ type: "object",
15639
+ required: ["success"],
15640
+ properties: {
15641
+ success: {
15642
+ type: "boolean",
15643
+ description: "Whether the query was successful",
15644
+ },
15645
+ records: {
15646
+ type: "array",
15647
+ description: "The incident records matching the query",
15648
+ items: {
15649
+ type: "object",
15650
+ properties: {
15651
+ number: {
15652
+ type: "string",
15653
+ description: "The incident ticket number (e.g. INC0010023)",
15654
+ },
15655
+ caller: {
15656
+ type: "string",
15657
+ description: "The name of the person who reported the incident",
15658
+ },
15659
+ assignee: {
15660
+ type: "string",
15661
+ description: "The name of the person assigned to the incident",
15662
+ },
15663
+ assignmentGroup: {
15664
+ type: "string",
15665
+ description: "The name of the group assigned to the incident",
15666
+ },
15667
+ shortDescription: {
15668
+ type: "string",
15669
+ description: "The short description of the incident",
15670
+ },
15671
+ description: {
15672
+ type: "string",
15673
+ description: "The full description of the incident",
15674
+ },
15675
+ state: {
15676
+ type: "string",
15677
+ description: "The current state of the incident",
15678
+ },
15679
+ incidentState: {
15680
+ type: "string",
15681
+ description: "The current incident-specific state (legacy field on some instances; may be absent)",
15682
+ },
15683
+ priority: {
15684
+ type: "string",
15685
+ description: "The priority of the incident",
15686
+ },
15687
+ impact: {
15688
+ type: "string",
15689
+ description: "The impact of the incident",
15690
+ },
15691
+ urgency: {
15692
+ type: "string",
15693
+ description: "The urgency of the incident",
15694
+ },
15695
+ openedAt: {
15696
+ type: "string",
15697
+ description: "The date and time the incident was opened",
15698
+ },
15699
+ updatedAt: {
15700
+ type: "string",
15701
+ description: "The date and time the incident was last updated",
15702
+ },
15703
+ closedAt: {
15704
+ type: "string",
15705
+ description: "The date and time the incident was closed or completed, if applicable",
15706
+ },
15707
+ workNotes: {
15708
+ type: "string",
15709
+ description: "Internal work notes on the incident",
15710
+ },
15711
+ comments: {
15712
+ type: "string",
15713
+ description: "Additional (customer-visible) comments on the incident",
15714
+ },
15715
+ timeToClosureMinutes: {
15716
+ type: "number",
15717
+ description: "Minutes elapsed from opening to final closure, calculated from openedAt and closedAt",
15718
+ },
15719
+ extraFields: {
15720
+ type: "object",
15721
+ description: "Values for any fields requested via the additionalFields parameter, keyed by field name",
15722
+ },
15723
+ },
15724
+ },
15725
+ },
15726
+ error: {
15727
+ type: "string",
15728
+ description: "Error message if the query failed",
15729
+ },
15730
+ },
15731
+ },
15732
+ name: "getIncidents",
15733
+ provider: "servicenow",
15734
+ };
15735
+ export const servicenowGetChangeRequestsDefinition = {
15736
+ displayName: "Get ServiceNow change requests",
15737
+ description: "Read change request records from ServiceNow, optionally filtered by an additional encoded query. Returns standard change request fields plus a computed time-to-closure.",
15738
+ scopes: [],
15739
+ tags: [],
15740
+ parameters: {
15741
+ type: "object",
15742
+ required: [],
15743
+ properties: {
15744
+ query: {
15745
+ type: "string",
15746
+ description: 'Optional additional ServiceNow encoded query (sysparm_query) ANDed onto the base change request lookup — NOT SQL, JQL, or natural language. Conditions are joined with ^ for AND and ^OR for OR, with no spaces around the ^. Example: "priority=1^state!=3" for open, priority-1 change requests. Leave empty to return all change requests up to the limit.\n',
15747
+ },
15748
+ additionalFields: {
15749
+ type: "array",
15750
+ description: 'Extra ServiceNow field technical names to fetch for instance-specific/custom fields not covered by the standard output (e.g. a custom "Program Office" field). Values are returned per record under extraFields, keyed by the field name given here.\n',
15751
+ items: {
15752
+ type: "string",
15753
+ },
15754
+ },
15755
+ limit: {
15756
+ type: "number",
15757
+ description: "Maximum number of change requests to return (defaults to 25)",
15758
+ },
15759
+ offset: {
15760
+ type: "number",
15761
+ description: "Number of records to skip, for pagination (defaults to 0)",
15762
+ },
15763
+ },
15764
+ },
15765
+ output: {
15766
+ type: "object",
15767
+ required: ["success"],
15768
+ properties: {
15769
+ success: {
15770
+ type: "boolean",
15771
+ description: "Whether the query was successful",
15772
+ },
15773
+ records: {
15774
+ type: "array",
15775
+ description: "The change request records matching the query",
15776
+ items: {
15777
+ type: "object",
15778
+ properties: {
15779
+ number: {
15780
+ type: "string",
15781
+ description: "The change request number (e.g. CHG0010023)",
15782
+ },
15783
+ requestor: {
15784
+ type: "string",
15785
+ description: "The name of the person who requested the change",
15786
+ },
15787
+ assignee: {
15788
+ type: "string",
15789
+ description: "The name of the person assigned to the change request",
15790
+ },
15791
+ assignmentGroup: {
15792
+ type: "string",
15793
+ description: "The name of the group assigned to the change request",
15794
+ },
15795
+ shortDescription: {
15796
+ type: "string",
15797
+ description: "The short description of the change request",
15798
+ },
15799
+ description: {
15800
+ type: "string",
15801
+ description: "The full description of the change request",
15802
+ },
15803
+ state: {
15804
+ type: "string",
15805
+ description: "The current state of the change request",
15806
+ },
15807
+ priority: {
15808
+ type: "string",
15809
+ description: "The priority of the change request",
15810
+ },
15811
+ impact: {
15812
+ type: "string",
15813
+ description: "The impact of the change request",
15814
+ },
15815
+ urgency: {
15816
+ type: "string",
15817
+ description: "The urgency of the change request",
15818
+ },
15819
+ openedAt: {
15820
+ type: "string",
15821
+ description: "The date and time the change request was opened",
15822
+ },
15823
+ updatedAt: {
15824
+ type: "string",
15825
+ description: "The date and time the change request was last updated",
15826
+ },
15827
+ closedAt: {
15828
+ type: "string",
15829
+ description: "The date and time the change request was closed or completed, if applicable",
15830
+ },
15831
+ workNotes: {
15832
+ type: "string",
15833
+ description: "Internal work notes on the change request",
15834
+ },
15835
+ comments: {
15836
+ type: "string",
15837
+ description: "Additional (customer-visible) comments on the change request",
15838
+ },
15839
+ timeToClosureMinutes: {
15840
+ type: "number",
15841
+ description: "Minutes elapsed from opening to final closure, calculated from openedAt and closedAt",
15842
+ },
15843
+ extraFields: {
15844
+ type: "object",
15845
+ description: "Values for any fields requested via the additionalFields parameter, keyed by field name",
15846
+ },
15847
+ },
15848
+ },
15849
+ },
15850
+ error: {
15851
+ type: "string",
15852
+ description: "Error message if the query failed",
15853
+ },
15854
+ },
15855
+ },
15856
+ name: "getChangeRequests",
15857
+ provider: "servicenow",
15858
+ };
15859
+ export const servicenowGetSCTasksDefinition = {
15860
+ displayName: "Get ServiceNow catalog tasks (SCTASKs)",
15861
+ description: "Read service catalog task (sc_task) records from ServiceNow, optionally filtered by an additional encoded query. Returns standard SCTASK fields, the parent RITM number, and a computed time-to-closure.",
15862
+ scopes: [],
15863
+ tags: [],
15864
+ parameters: {
15865
+ type: "object",
15866
+ required: [],
15867
+ properties: {
15868
+ query: {
15869
+ type: "string",
15870
+ description: 'Optional additional ServiceNow encoded query (sysparm_query) ANDed onto the base SCTASK lookup — NOT SQL, JQL, or natural language. Conditions are joined with ^ for AND and ^OR for OR, with no spaces around the ^. Example: "priority=1^state!=3" for open, priority-1 SCTASKs. Leave empty to return all SCTASKs up to the limit.\n',
15871
+ },
15872
+ additionalFields: {
15873
+ type: "array",
15874
+ description: 'Extra ServiceNow field technical names to fetch for instance-specific/custom fields not covered by the standard output (e.g. a custom "Program Office" field). Values are returned per record under extraFields, keyed by the field name given here.\n',
15875
+ items: {
15876
+ type: "string",
15877
+ },
15878
+ },
15879
+ limit: {
15880
+ type: "number",
15881
+ description: "Maximum number of SCTASKs to return (defaults to 25)",
15882
+ },
15883
+ offset: {
15884
+ type: "number",
15885
+ description: "Number of records to skip, for pagination (defaults to 0)",
15886
+ },
15887
+ },
15888
+ },
15889
+ output: {
15890
+ type: "object",
15891
+ required: ["success"],
15892
+ properties: {
15893
+ success: {
15894
+ type: "boolean",
15895
+ description: "Whether the query was successful",
15896
+ },
15897
+ records: {
15898
+ type: "array",
15899
+ description: "The SCTASK records matching the query",
15900
+ items: {
15901
+ type: "object",
15902
+ properties: {
15903
+ number: {
15904
+ type: "string",
15905
+ description: "The SCTASK ticket number (e.g. SCTASK0010023)",
15906
+ },
15907
+ ritmNumber: {
15908
+ type: "string",
15909
+ description: "The number of the parent Requested Item (RITM) this SCTASK belongs to",
15910
+ },
15911
+ assignee: {
15912
+ type: "string",
15913
+ description: "The name of the person assigned to the SCTASK",
15914
+ },
15915
+ assignmentGroup: {
15916
+ type: "string",
15917
+ description: "The name of the group assigned to the SCTASK",
15918
+ },
15919
+ shortDescription: {
15920
+ type: "string",
15921
+ description: "The short description of the SCTASK",
15922
+ },
15923
+ description: {
15924
+ type: "string",
15925
+ description: "The full description of the SCTASK",
15926
+ },
15927
+ state: {
15928
+ type: "string",
15929
+ description: "The current state of the SCTASK",
15930
+ },
15931
+ priority: {
15932
+ type: "string",
15933
+ description: "The priority of the SCTASK",
15934
+ },
15935
+ openedAt: {
15936
+ type: "string",
15937
+ description: "The date and time the SCTASK was opened",
15938
+ },
15939
+ updatedAt: {
15940
+ type: "string",
15941
+ description: "The date and time the SCTASK was last updated",
15942
+ },
15943
+ closedAt: {
15944
+ type: "string",
15945
+ description: "The date and time the SCTASK was closed or completed, if applicable",
15946
+ },
15947
+ workNotes: {
15948
+ type: "string",
15949
+ description: "Internal work notes on the SCTASK",
15950
+ },
15951
+ comments: {
15952
+ type: "string",
15953
+ description: "Additional (customer-visible) comments on the SCTASK",
15954
+ },
15955
+ timeToClosureMinutes: {
15956
+ type: "number",
15957
+ description: "Minutes elapsed from opening to final closure, calculated from openedAt and closedAt",
15958
+ },
15959
+ extraFields: {
15960
+ type: "object",
15961
+ description: "Values for any fields requested via the additionalFields parameter, keyed by field name",
15962
+ },
15963
+ },
15964
+ },
15965
+ },
15966
+ error: {
15967
+ type: "string",
15968
+ description: "Error message if the query failed",
15969
+ },
15970
+ },
15971
+ },
15972
+ name: "getSCTasks",
15973
+ provider: "servicenow",
15974
+ };
15975
+ export const servicenowGetVIPTicketsDefinition = {
15976
+ displayName: "Get ServiceNow VIP tickets",
15977
+ description: "Read incident or SCTASK records in ServiceNow whose caller/requester is flagged as a VIP user (sys_user.vip), optionally filtered by an additional encoded query. Returns standard ticket fields and a computed time-to-closure.",
15978
+ scopes: [],
15979
+ tags: [],
15980
+ parameters: {
15981
+ type: "object",
15982
+ required: ["ticketType"],
15983
+ properties: {
15984
+ ticketType: {
15985
+ type: "string",
15986
+ enum: ["incident", "sc_task"],
15987
+ description: "Which kind of ticket to look up VIP records for",
15988
+ },
15989
+ query: {
15990
+ type: "string",
15991
+ description: 'Optional additional ServiceNow encoded query (sysparm_query) ANDed onto the base VIP lookup — NOT SQL, JQL, or natural language. Conditions are joined with ^ for AND and ^OR for OR, with no spaces around the ^. Example: "priority=1" to further narrow to priority-1 VIP tickets. Leave empty to return all VIP tickets of the given type up to the limit.\n',
15992
+ },
15993
+ additionalFields: {
15994
+ type: "array",
15995
+ description: 'Extra ServiceNow field technical names to fetch for instance-specific/custom fields not covered by the standard output (e.g. a custom "Program Office" field). Values are returned per record under extraFields, keyed by the field name given here.\n',
15996
+ items: {
15997
+ type: "string",
15998
+ },
15999
+ },
16000
+ limit: {
16001
+ type: "number",
16002
+ description: "Maximum number of VIP tickets to return (defaults to 25)",
16003
+ },
16004
+ offset: {
16005
+ type: "number",
16006
+ description: "Number of records to skip, for pagination (defaults to 0)",
16007
+ },
16008
+ },
16009
+ },
16010
+ output: {
16011
+ type: "object",
16012
+ required: ["success"],
16013
+ properties: {
16014
+ success: {
16015
+ type: "boolean",
16016
+ description: "Whether the query was successful",
16017
+ },
16018
+ records: {
16019
+ type: "array",
16020
+ description: "The VIP ticket records matching the query",
16021
+ items: {
16022
+ type: "object",
16023
+ properties: {
16024
+ ticketType: {
16025
+ type: "string",
16026
+ description: "Whether this record is an incident or a SCTASK",
16027
+ },
16028
+ number: {
16029
+ type: "string",
16030
+ description: "The ticket number",
16031
+ },
16032
+ ritmNumber: {
16033
+ type: "string",
16034
+ description: "The number of the parent Requested Item (RITM), if this is a SCTASK",
16035
+ },
16036
+ vipUser: {
16037
+ type: "string",
16038
+ description: "The name of the VIP caller or requester associated with this ticket",
16039
+ },
16040
+ assignee: {
16041
+ type: "string",
16042
+ description: "The name of the person assigned to the ticket",
16043
+ },
16044
+ assignmentGroup: {
16045
+ type: "string",
16046
+ description: "The name of the group assigned to the ticket",
16047
+ },
16048
+ shortDescription: {
16049
+ type: "string",
16050
+ description: "The short description of the ticket",
16051
+ },
16052
+ description: {
16053
+ type: "string",
16054
+ description: "The full description of the ticket",
16055
+ },
16056
+ state: {
16057
+ type: "string",
16058
+ description: "The current state of the ticket",
16059
+ },
16060
+ openedAt: {
16061
+ type: "string",
16062
+ description: "The date and time the ticket was opened",
16063
+ },
16064
+ updatedAt: {
16065
+ type: "string",
16066
+ description: "The date and time the ticket was last updated",
16067
+ },
16068
+ closedAt: {
16069
+ type: "string",
16070
+ description: "The date and time the ticket was closed or completed, if applicable",
16071
+ },
16072
+ workNotes: {
16073
+ type: "string",
16074
+ description: "Internal work notes on the ticket",
16075
+ },
16076
+ comments: {
16077
+ type: "string",
16078
+ description: "Additional (customer-visible) comments on the ticket",
16079
+ },
16080
+ timeToClosureMinutes: {
16081
+ type: "number",
16082
+ description: "Minutes elapsed from opening to final closure, calculated from openedAt and closedAt",
16083
+ },
16084
+ extraFields: {
16085
+ type: "object",
16086
+ description: "Values for any fields requested via the additionalFields parameter, keyed by field name",
16087
+ },
16088
+ },
16089
+ },
16090
+ },
16091
+ error: {
16092
+ type: "string",
16093
+ description: "Error message if the query failed",
16094
+ },
16095
+ },
16096
+ },
16097
+ name: "getVIPTickets",
16098
+ provider: "servicenow",
16099
+ };