@cossistant/core 0.1.0 → 0.1.1

package/types/src/realtime-events.js

@@ -0,0 +1,349 @@
+import { ConversationEventType, ConversationStatus, ConversationTimelineType, TimelineItemVisibility } from "./enums.js";
+import { visitorResponseSchema } from "./api/visitor.js";
+import { conversationSchema } from "./schemas.js";
+import { conversationHeaderSchema } from "./trpc/conversation.js";
+import { z } from "zod";
+
+//#region ../types/src/realtime-events.ts
+const baseRealtimeEvent = z.object({
+	websiteId: z.string(),
+	organizationId: z.string(),
+	visitorId: z.string().nullable(),
+	userId: z.string().nullable()
+});
+/**
+* Central event system for real-time communication
+* All WebSocket and Redis Pub/Sub events are defined here
+*/
+const realtimeSchema = {
+	userConnected: baseRealtimeEvent.extend({ connectionId: z.string() }),
+	userDisconnected: baseRealtimeEvent.extend({ connectionId: z.string() }),
+	visitorConnected: baseRealtimeEvent.extend({
+		visitorId: z.string(),
+		connectionId: z.string()
+	}),
+	visitorDisconnected: baseRealtimeEvent.extend({
+		visitorId: z.string(),
+		connectionId: z.string()
+	}),
+	userPresenceUpdate: baseRealtimeEvent.extend({
+		userId: z.string(),
+		status: z.enum([
+			"online",
+			"away",
+			"offline"
+		]),
+		lastSeen: z.string()
+	}),
+	conversationSeen: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string().nullable(),
+		lastSeenAt: z.string(),
+		actorType: z.enum([
+			"visitor",
+			"user",
+			"ai_agent"
+		]),
+		actorId: z.string()
+	}),
+	conversationTyping: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string().nullable(),
+		isTyping: z.boolean(),
+		visitorPreview: z.string().max(2e3).nullable().optional()
+	}),
+	timelineItemCreated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		item: z.object({
+			id: z.string(),
+			conversationId: z.string(),
+			organizationId: z.string(),
+			visibility: z.enum([TimelineItemVisibility.PUBLIC, TimelineItemVisibility.PRIVATE]),
+			type: z.enum([
+				ConversationTimelineType.MESSAGE,
+				ConversationTimelineType.EVENT,
+				ConversationTimelineType.IDENTIFICATION,
+				ConversationTimelineType.TOOL
+			]),
+			text: z.string().nullable(),
+			parts: z.array(z.unknown()),
+			userId: z.string().nullable(),
+			visitorId: z.string().nullable(),
+			aiAgentId: z.string().nullable(),
+			createdAt: z.string(),
+			deletedAt: z.string().nullable(),
+			tool: z.string().nullable().optional()
+		})
+	}),
+	conversationCreated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		conversation: conversationSchema,
+		header: conversationHeaderSchema
+	}),
+	visitorIdentified: baseRealtimeEvent.extend({
+		visitorId: z.string(),
+		visitor: visitorResponseSchema
+	}),
+	conversationEventCreated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string().nullable(),
+		event: z.object({
+			id: z.string(),
+			conversationId: z.string(),
+			organizationId: z.string(),
+			type: z.enum([
+				ConversationEventType.ASSIGNED,
+				ConversationEventType.UNASSIGNED,
+				ConversationEventType.PARTICIPANT_REQUESTED,
+				ConversationEventType.PARTICIPANT_JOINED,
+				ConversationEventType.PARTICIPANT_LEFT,
+				ConversationEventType.STATUS_CHANGED,
+				ConversationEventType.PRIORITY_CHANGED,
+				ConversationEventType.TAG_ADDED,
+				ConversationEventType.TAG_REMOVED,
+				ConversationEventType.RESOLVED,
+				ConversationEventType.REOPENED,
+				ConversationEventType.VISITOR_BLOCKED,
+				ConversationEventType.VISITOR_UNBLOCKED,
+				ConversationEventType.VISITOR_IDENTIFIED
+			]),
+			actorUserId: z.string().nullable(),
+			actorAiAgentId: z.string().nullable(),
+			targetUserId: z.string().nullable(),
+			targetAiAgentId: z.string().nullable(),
+			message: z.string().nullable(),
+			metadata: z.record(z.string(), z.unknown()).nullable(),
+			createdAt: z.string(),
+			updatedAt: z.string(),
+			deletedAt: z.string().nullable()
+		})
+	}),
+	conversationUpdated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		updates: z.object({
+			title: z.string().nullable().optional(),
+			sentiment: z.enum([
+				"positive",
+				"negative",
+				"neutral"
+			]).nullable().optional(),
+			sentimentConfidence: z.number().nullable().optional(),
+			escalatedAt: z.string().nullable().optional(),
+			escalationReason: z.string().nullable().optional(),
+			status: z.enum([
+				ConversationStatus.OPEN,
+				ConversationStatus.RESOLVED,
+				ConversationStatus.SPAM
+			]).optional(),
+			priority: z.enum([
+				"low",
+				"normal",
+				"high",
+				"urgent"
+			]).optional(),
+			resolvedAt: z.string().nullable().optional(),
+			resolvedByUserId: z.string().nullable().optional(),
+			resolvedByAiAgentId: z.string().nullable().optional(),
+			resolutionTime: z.number().nullable().optional(),
+			deletedAt: z.string().nullable().optional()
+		}),
+		aiAgentId: z.string().nullable()
+	}),
+	aiAgentProcessingStarted: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string(),
+		workflowRunId: z.string(),
+		triggerMessageId: z.string(),
+		phase: z.string().optional(),
+		audience: z.enum(["all", "dashboard"]).default("dashboard")
+	}),
+	aiAgentDecisionMade: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string(),
+		workflowRunId: z.string(),
+		shouldAct: z.boolean(),
+		reason: z.string(),
+		mode: z.enum([
+			"respond_to_visitor",
+			"respond_to_command",
+			"background_only"
+		]),
+		audience: z.enum(["all", "dashboard"])
+	}),
+	aiAgentProcessingProgress: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string(),
+		workflowRunId: z.string(),
+		phase: z.string(),
+		message: z.string().nullable(),
+		tool: z.object({
+			toolCallId: z.string(),
+			toolName: z.string(),
+			state: z.enum([
+				"partial",
+				"result",
+				"error"
+			])
+		}).optional(),
+		audience: z.enum(["all", "dashboard"]).default("all")
+	}),
+	aiAgentProcessingCompleted: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		aiAgentId: z.string(),
+		workflowRunId: z.string(),
+		status: z.enum([
+			"success",
+			"skipped",
+			"cancelled",
+			"error"
+		]),
+		action: z.string().nullable().optional(),
+		reason: z.string().nullable().optional(),
+		audience: z.enum(["all", "dashboard"]).default("all")
+	}),
+	timelineItemUpdated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		item: z.object({
+			id: z.string(),
+			conversationId: z.string(),
+			organizationId: z.string(),
+			visibility: z.enum([TimelineItemVisibility.PUBLIC, TimelineItemVisibility.PRIVATE]),
+			type: z.enum([
+				ConversationTimelineType.MESSAGE,
+				ConversationTimelineType.EVENT,
+				ConversationTimelineType.IDENTIFICATION,
+				ConversationTimelineType.TOOL
+			]),
+			text: z.string().nullable(),
+			parts: z.array(z.unknown()),
+			userId: z.string().nullable(),
+			visitorId: z.string().nullable(),
+			aiAgentId: z.string().nullable(),
+			createdAt: z.string(),
+			deletedAt: z.string().nullable(),
+			tool: z.string().nullable().optional()
+		})
+	}),
+	timelineItemPartUpdated: baseRealtimeEvent.extend({
+		conversationId: z.string(),
+		timelineItemId: z.string(),
+		partIndex: z.number(),
+		part: z.unknown()
+	}),
+	crawlStarted: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		url: z.string(),
+		discoveredPages: z.array(z.object({
+			url: z.string(),
+			title: z.string().nullable(),
+			depth: z.number()
+		})),
+		totalPagesCount: z.number()
+	}),
+	crawlProgress: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		url: z.string(),
+		page: z.object({
+			url: z.string(),
+			title: z.string().nullable(),
+			status: z.enum([
+				"pending",
+				"crawling",
+				"completed",
+				"failed"
+			]),
+			sizeBytes: z.number().optional(),
+			error: z.string().nullable().optional()
+		}),
+		completedCount: z.number(),
+		totalCount: z.number()
+	}),
+	crawlCompleted: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		url: z.string(),
+		crawledPagesCount: z.number(),
+		totalSizeBytes: z.number(),
+		failedPagesCount: z.number()
+	}),
+	crawlFailed: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		url: z.string(),
+		error: z.string()
+	}),
+	linkSourceUpdated: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		status: z.enum([
+			"pending",
+			"mapping",
+			"crawling",
+			"completed",
+			"failed"
+		]),
+		discoveredPagesCount: z.number().optional(),
+		crawledPagesCount: z.number().optional(),
+		totalSizeBytes: z.number().optional(),
+		errorMessage: z.string().nullable().optional()
+	}),
+	crawlPagesDiscovered: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		pages: z.array(z.object({
+			url: z.string(),
+			path: z.string(),
+			depth: z.number()
+		}))
+	}),
+	crawlPageCompleted: baseRealtimeEvent.extend({
+		linkSourceId: z.string(),
+		page: z.object({
+			url: z.string(),
+			title: z.string().nullable(),
+			sizeBytes: z.number(),
+			knowledgeId: z.string()
+		})
+	}),
+	trainingStarted: baseRealtimeEvent.extend({
+		aiAgentId: z.string(),
+		totalItems: z.number()
+	}),
+	trainingProgress: baseRealtimeEvent.extend({
+		aiAgentId: z.string(),
+		processedItems: z.number(),
+		totalItems: z.number(),
+		currentItem: z.object({
+			id: z.string(),
+			title: z.string().nullable(),
+			type: z.enum([
+				"url",
+				"faq",
+				"article"
+			])
+		}).optional(),
+		percentage: z.number()
+	}),
+	trainingCompleted: baseRealtimeEvent.extend({
+		aiAgentId: z.string(),
+		totalItems: z.number(),
+		totalChunks: z.number(),
+		duration: z.number()
+	}),
+	trainingFailed: baseRealtimeEvent.extend({
+		aiAgentId: z.string(),
+		error: z.string()
+	})
+};
+/**
+* Validates an event against its schema
+*/
+function validateRealtimeEvent(type, data) {
+	return realtimeSchema[type].parse(data);
+}
+/**
+* Type guard to check if a string is a valid event type
+*/
+function isValidEventType(type) {
+	return typeof type === "string" && type in realtimeSchema;
+}
+
+//#endregion
+export { isValidEventType, validateRealtimeEvent };
+//# sourceMappingURL=realtime-events.js.map

package/types/src/realtime-events.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"realtime-events.js","names":[],"sources":["../../../../types/src/realtime-events.ts"],"sourcesContent":["import { z } from \"zod\";\nimport { visitorResponseSchema } from \"./api/visitor\";\nimport {\n\tConversationEventType,\n\tConversationStatus,\n\tConversationTimelineType,\n\tTimelineItemVisibility,\n} from \"./enums\";\nimport { conversationSchema } from \"./schemas\";\nimport { conversationHeaderSchema } from \"./trpc/conversation\";\n\nexport const baseRealtimeEvent = z.object({\n\twebsiteId: z.string(),\n\torganizationId: z.string(),\n\tvisitorId: z.string().nullable(),\n\tuserId: z.string().nullable(),\n});\n\n/**\n * Central event system for real-time communication\n * All WebSocket and Redis Pub/Sub events are defined here\n */\nexport const realtimeSchema = {\n\tuserConnected: baseRealtimeEvent.extend({\n\t\tconnectionId: z.string(),\n\t}),\n\tuserDisconnected: baseRealtimeEvent.extend({\n\t\tconnectionId: z.string(),\n\t}),\n\tvisitorConnected: baseRealtimeEvent.extend({\n\t\tvisitorId: z.string(),\n\t\tconnectionId: z.string(),\n\t}),\n\tvisitorDisconnected: baseRealtimeEvent.extend({\n\t\tvisitorId: z.string(),\n\t\tconnectionId: z.string(),\n\t}),\n\tuserPresenceUpdate: baseRealtimeEvent.extend({\n\t\tuserId: z.string(),\n\t\tstatus: z.enum([\"online\", \"away\", \"offline\"]),\n\t\tlastSeen: z.string(),\n\t}),\n\tconversationSeen: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string().nullable(),\n\t\tlastSeenAt: z.string(),\n\t\t/** The type of actor who marked the conversation as seen */\n\t\tactorType: z.enum([\"visitor\", \"user\", \"ai_agent\"]),\n\t\t/** The actor's ID (matches one of userId, visitorId, or aiAgentId based on actorType) */\n\t\tactorId: z.string(),\n\t}),\n\tconversationTyping: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string().nullable(),\n\t\tisTyping: z.boolean(),\n\t\tvisitorPreview: z.string().max(2000).nullable().optional(),\n\t}),\n\ttimelineItemCreated: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\titem: z.object({\n\t\t\tid: z.string(),\n\t\t\tconversationId: z.string(),\n\t\t\torganizationId: z.string(),\n\t\t\tvisibility: z.enum([\n\t\t\t\tTimelineItemVisibility.PUBLIC,\n\t\t\t\tTimelineItemVisibility.PRIVATE,\n\t\t\t]),\n\t\t\ttype: z.enum([\n\t\t\t\tConversationTimelineType.MESSAGE,\n\t\t\t\tConversationTimelineType.EVENT,\n\t\t\t\tConversationTimelineType.IDENTIFICATION,\n\t\t\t\tConversationTimelineType.TOOL,\n\t\t\t]),\n\t\t\ttext: z.string().nullable(),\n\t\t\tparts: z.array(z.unknown()),\n\t\t\tuserId: z.string().nullable(),\n\t\t\tvisitorId: z.string().nullable(),\n\t\t\taiAgentId: z.string().nullable(),\n\t\t\tcreatedAt: z.string(),\n\t\t\tdeletedAt: z.string().nullable(),\n\t\t\ttool: z.string().nullable().optional(),\n\t\t}),\n\t}),\n\tconversationCreated: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\tconversation: conversationSchema,\n\t\theader: conversationHeaderSchema,\n\t}),\n\tvisitorIdentified: baseRealtimeEvent.extend({\n\t\tvisitorId: z.string(),\n\t\tvisitor: visitorResponseSchema,\n\t}),\n\tconversationEventCreated: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string().nullable(),\n\t\tevent: z.object({\n\t\t\tid: z.string(),\n\t\t\tconversationId: z.string(),\n\t\t\torganizationId: z.string(),\n\t\t\ttype: z.enum([\n\t\t\t\tConversationEventType.ASSIGNED,\n\t\t\t\tConversationEventType.UNASSIGNED,\n\t\t\t\tConversationEventType.PARTICIPANT_REQUESTED,\n\t\t\t\tConversationEventType.PARTICIPANT_JOINED,\n\t\t\t\tConversationEventType.PARTICIPANT_LEFT,\n\t\t\t\tConversationEventType.STATUS_CHANGED,\n\t\t\t\tConversationEventType.PRIORITY_CHANGED,\n\t\t\t\tConversationEventType.TAG_ADDED,\n\t\t\t\tConversationEventType.TAG_REMOVED,\n\t\t\t\tConversationEventType.RESOLVED,\n\t\t\t\tConversationEventType.REOPENED,\n\t\t\t\tConversationEventType.VISITOR_BLOCKED,\n\t\t\t\tConversationEventType.VISITOR_UNBLOCKED,\n\t\t\t\tConversationEventType.VISITOR_IDENTIFIED,\n\t\t\t]),\n\t\t\tactorUserId: z.string().nullable(),\n\t\t\tactorAiAgentId: z.string().nullable(),\n\t\t\ttargetUserId: z.string().nullable(),\n\t\t\ttargetAiAgentId: z.string().nullable(),\n\t\t\tmessage: z.string().nullable(),\n\t\t\tmetadata: z.record(z.string(), z.unknown()).nullable(),\n\t\t\tcreatedAt: z.string(),\n\t\t\tupdatedAt: z.string(),\n\t\t\tdeletedAt: z.string().nullable(),\n\t\t}),\n\t}),\n\t// Conversation updated (title, sentiment, escalation status changes, status changes)\n\tconversationUpdated: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\tupdates: z.object({\n\t\t\ttitle: z.string().nullable().optional(),\n\t\t\tsentiment: z\n\t\t\t\t.enum([\"positive\", \"negative\", \"neutral\"])\n\t\t\t\t.nullable()\n\t\t\t\t.optional(),\n\t\t\tsentimentConfidence: z.number().nullable().optional(),\n\t\t\tescalatedAt: z.string().nullable().optional(),\n\t\t\tescalationReason: z.string().nullable().optional(),\n\t\t\tstatus: z\n\t\t\t\t.enum([\n\t\t\t\t\tConversationStatus.OPEN,\n\t\t\t\t\tConversationStatus.RESOLVED,\n\t\t\t\t\tConversationStatus.SPAM,\n\t\t\t\t])\n\t\t\t\t.optional(),\n\t\t\tpriority: z.enum([\"low\", \"normal\", \"high\", \"urgent\"]).optional(),\n\t\t\tresolvedAt: z.string().nullable().optional(),\n\t\t\tresolvedByUserId: z.string().nullable().optional(),\n\t\t\tresolvedByAiAgentId: z.string().nullable().optional(),\n\t\t\tresolutionTime: z.number().nullable().optional(),\n\t\t\tdeletedAt: z.string().nullable().optional(),\n\t\t}),\n\t\taiAgentId: z.string().nullable(),\n\t}),\n\n\t// =========================================================================\n\t// AI AGENT PROCESSING EVENTS\n\t// For progressive UI updates during AI agent responses\n\t//\n\t// AUDIENCE FIELD:\n\t// - 'all': Send to both dashboard and widget\n\t// - 'dashboard': Send only to dashboard (human agents)\n\t//\n\t// Widget (visitor) connections only receive events with audience='all'\n\t// =========================================================================\n\n\t// Emitted when AI agent starts processing a message\n\taiAgentProcessingStarted: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string(),\n\t\tworkflowRunId: z.string(),\n\t\t/** ID of the trigger message that started this workflow */\n\t\ttriggerMessageId: z.string(),\n\t\t/** Initial phase of processing */\n\t\tphase: z.string().optional(),\n\t\t/** Audience: 'all' = everyone, 'dashboard' = team only */\n\t\taudience: z.enum([\"all\", \"dashboard\"]).default(\"dashboard\"),\n\t}),\n\n\t// Emitted when AI agent makes a decision about whether to act\n\taiAgentDecisionMade: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string(),\n\t\tworkflowRunId: z.string(),\n\t\t/** Whether the AI decided to take action */\n\t\tshouldAct: z.boolean(),\n\t\t/** Human-readable reason for the decision */\n\t\treason: z.string(),\n\t\t/** Response mode: how the AI is responding */\n\t\tmode: z.enum([\n\t\t\t\"respond_to_visitor\",\n\t\t\t\"respond_to_command\",\n\t\t\t\"background_only\",\n\t\t]),\n\t\t/** Audience: 'all' = everyone, 'dashboard' = team only */\n\t\taudience: z.enum([\"all\", \"dashboard\"]),\n\t}),\n\n\t// Emitted for progress updates during AI agent processing\n\taiAgentProcessingProgress: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string(),\n\t\tworkflowRunId: z.string(),\n\t\t/** Current phase: 'thinking', 'searching', 'tool-executing', 'generating', etc. */\n\t\tphase: z.string(),\n\t\t/** Human-readable message for display (widget sees this) */\n\t\tmessage: z.string().nullable(),\n\t\t/** Tool information when phase is tool-related */\n\t\ttool: z\n\t\t\t.object({\n\t\t\t\ttoolCallId: z.string(),\n\t\t\t\ttoolName: z.string(),\n\t\t\t\t/** Tool state: partial (executing), result (success), error (failed) */\n\t\t\t\tstate: z.enum([\"partial\", \"result\", \"error\"]),\n\t\t\t})\n\t\t\t.optional(),\n\t\t/** Audience: 'all' = everyone, 'dashboard' = team only */\n\t\taudience: z.enum([\"all\", \"dashboard\"]).default(\"all\"),\n\t}),\n\n\t// Emitted when AI agent finishes processing\n\taiAgentProcessingCompleted: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\taiAgentId: z.string(),\n\t\tworkflowRunId: z.string(),\n\t\t/** Whether processing completed successfully, was skipped, cancelled, or errored */\n\t\tstatus: z.enum([\"success\", \"skipped\", \"cancelled\", \"error\"]),\n\t\t/** Action taken (if status is 'success') */\n\t\taction: z.string().nullable().optional(),\n\t\t/** Reason for skip/cancel/error */\n\t\treason: z.string().nullable().optional(),\n\t\t/** Audience: 'all' = everyone, 'dashboard' = team only */\n\t\taudience: z.enum([\"all\", \"dashboard\"]).default(\"all\"),\n\t}),\n\n\t// =========================================================================\n\t// TIMELINE ITEM UPDATE EVENTS\n\t// For updating timeline items with new parts or state changes\n\t// =========================================================================\n\n\t// Emitted when an entire timeline item is updated (e.g., parts added)\n\ttimelineItemUpdated: baseRealtimeEvent.extend({\n\t\tconversationId: z.string(),\n\t\titem: z.object({\n\t\t\tid: 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package/types/src/schemas.js

@@ -0,0 +1,49 @@
+import { ConversationStatus } from "./enums.js";
+import { timelineItemSchema } from "./api/timeline-item.js";
+import { z } from "zod";
+
+//#region ../types/src/schemas.ts
+const viewSchema = z.object({
+	id: z.string(),
+	name: z.string(),
+	description: z.string().nullable(),
+	prompt: z.string().nullable(),
+	organizationId: z.string(),
+	websiteId: z.string(),
+	createdAt: z.string(),
+	updatedAt: z.string(),
+	deletedAt: z.string().nullable()
+});
+const conversationSchema = z.object({
+	id: z.string(),
+	title: z.string().optional(),
+	createdAt: z.string(),
+	updatedAt: z.string(),
+	visitorId: z.string(),
+	websiteId: z.string(),
+	status: z.enum([
+		ConversationStatus.OPEN,
+		ConversationStatus.RESOLVED,
+		ConversationStatus.SPAM
+	]).default(ConversationStatus.OPEN),
+	visitorRating: z.number().int().min(1).max(5).nullable().optional(),
+	visitorRatingAt: z.string().nullable().optional(),
+	deletedAt: z.string().nullable().default(null),
+	visitorLastSeenAt: z.string().nullable().optional(),
+	lastTimelineItem: timelineItemSchema.optional()
+});
+const conversationSeenSchema = z.object({
+	id: z.string(),
+	conversationId: z.string(),
+	userId: z.string().nullable(),
+	visitorId: z.string().nullable(),
+	aiAgentId: z.string().nullable(),
+	lastSeenAt: z.string(),
+	createdAt: z.string(),
+	updatedAt: z.string(),
+	deletedAt: z.string().nullable()
+});
+
+//#endregion
+export { conversationSchema, conversationSeenSchema };
+//# sourceMappingURL=schemas.js.map

package/types/src/schemas.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"schemas.js","names":[],"sources":["../../../../types/src/schemas.ts"],"sourcesContent":["import { z } from \"zod\";\nimport { timelineItemSchema } from \"./api/timeline-item\";\nimport { ConversationEventType, ConversationStatus } from \"./enums\";\n\nexport const viewSchema = z.object({\n\tid: z.string(),\n\tname: z.string(),\n\tdescription: z.string().nullable(),\n\tprompt: z.string().nullable(),\n\torganizationId: z.string(),\n\twebsiteId: z.string(),\n\tcreatedAt: z.string(),\n\tupdatedAt: z.string(),\n\tdeletedAt: z.string().nullable(),\n});\n\nexport type InboxView = z.infer<typeof viewSchema>;\n\nexport const conversationSchema = z.object({\n\tid: z.string(),\n\ttitle: z.string().optional(),\n\tcreatedAt: z.string(),\n\tupdatedAt: z.string(),\n\tvisitorId: z.string(),\n\twebsiteId: z.string(),\n\tstatus: z\n\t\t.enum([\n\t\t\tConversationStatus.OPEN,\n\t\t\tConversationStatus.RESOLVED,\n\t\t\tConversationStatus.SPAM,\n\t\t])\n\t\t.default(ConversationStatus.OPEN),\n\tvisitorRating: z.number().int().min(1).max(5).nullable().optional(),\n\tvisitorRatingAt: z.string().nullable().optional(),\n\tdeletedAt: z.string().nullable().default(null),\n\tvisitorLastSeenAt: z.string().nullable().optional(),\n\tlastTimelineItem: timelineItemSchema.optional(),\n});\n\nexport type Conversation = z.infer<typeof conversationSchema>;\n\nexport const conversationSeenSchema = z.object({\n\tid: z.string(),\n\tconversationId: z.string(),\n\tuserId: z.string().nullable(),\n\tvisitorId: z.string().nullable(),\n\taiAgentId: z.string().nullable(),\n\tlastSeenAt: z.string(),\n\tcreatedAt: z.string(),\n\tupdatedAt: z.string(),\n\tdeletedAt: z.string().nullable(),\n});\n\nexport type ConversationSeen = z.infer<typeof conversationSeenSchema>;\n"],"mappings":";;;;;AAIA,MAAa,aAAa,EAAE,OAAO;CAClC,IAAI,EAAE,QAAQ;CACd,MAAM,EAAE,QAAQ;CAChB,aAAa,EAAE,QAAQ,CAAC,UAAU;CAClC,QAAQ,EAAE,QAAQ,CAAC,UAAU;CAC7B,gBAAgB,EAAE,QAAQ;CAC1B,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ,CAAC,UAAU;CAChC,CAAC;AAIF,MAAa,qBAAqB,EAAE,OAAO;CAC1C,IAAI,EAAE,QAAQ;CACd,OAAO,EAAE,QAAQ,CAAC,UAAU;CAC5B,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,QAAQ,EACN,KAAK;EACL,mBAAmB;EACnB,mBAAmB;EACnB,mBAAmB;EACnB,CAAC,CACD,QAAQ,mBAAmB,KAAK;CAClC,eAAe,EAAE,QAAQ,CAAC,KAAK,CAAC,IAAI,EAAE,CAAC,IAAI,EAAE,CAAC,UAAU,CAAC,UAAU;CACnE,iBAAiB,EAAE,QAAQ,CAAC,UAAU,CAAC,UAAU;CACjD,WAAW,EAAE,QAAQ,CAAC,UAAU,CAAC,QAAQ,KAAK;CAC9C,mBAAmB,EAAE,QAAQ,CAAC,UAAU,CAAC,UAAU;CACnD,kBAAkB,mBAAmB,UAAU;CAC/C,CAAC;AAIF,MAAa,yBAAyB,EAAE,OAAO;CAC9C,IAAI,EAAE,QAAQ;CACd,gBAAgB,EAAE,QAAQ;CAC1B,QAAQ,EAAE,QAAQ,CAAC,UAAU;CAC7B,WAAW,EAAE,QAAQ,CAAC,UAAU;CAChC,WAAW,EAAE,QAAQ,CAAC,UAAU;CAChC,YAAY,EAAE,QAAQ;CACtB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ;CACrB,WAAW,EAAE,QAAQ,CAAC,UAAU;CAChC,CAAC"}

package/types/src/trpc/conversation.js

@@ -0,0 +1,124 @@
+import { ConversationPriority, ConversationSentiment, ConversationStatus } from "../enums.js";
+import { visitorProfileSchema } from "../api/visitor.js";
+import { timelineItemSchema } from "../api/timeline-item.js";
+import { conversationSeenSchema } from "../schemas.js";
+import { z } from "zod";
+
+//#region ../types/src/trpc/conversation.ts
+const conversationStatusSchema = z.enum([
+	ConversationStatus.OPEN,
+	ConversationStatus.RESOLVED,
+	ConversationStatus.SPAM
+]);
+const conversationPrioritySchema = z.enum([
+	ConversationPriority.LOW,
+	ConversationPriority.NORMAL,
+	ConversationPriority.HIGH,
+	ConversationPriority.URGENT
+]);
+const conversationSentimentSchema = z.enum([
+	ConversationSentiment.POSITIVE,
+	ConversationSentiment.NEGATIVE,
+	ConversationSentiment.NEUTRAL
+]).nullable();
+const conversationRecordSchema = z.object({
+	id: z.string(),
+	organizationId: z.string(),
+	visitorId: z.string(),
+	websiteId: z.string(),
+	status: conversationStatusSchema,
+	priority: conversationPrioritySchema,
+	sentiment: conversationSentimentSchema,
+	sentimentConfidence: z.number().nullable(),
+	channel: z.string(),
+	title: z.string().nullable(),
+	resolutionTime: z.number().nullable(),
+	visitorRating: z.number().int().min(1).max(5).nullable(),
+	visitorRatingAt: z.string().nullable(),
+	startedAt: z.string().nullable(),
+	firstResponseAt: z.string().nullable(),
+	resolvedAt: z.string().nullable(),
+	lastMessageAt: z.string().nullable(),
+	lastMessageBy: z.string().nullable(),
+	resolvedByUserId: z.string().nullable(),
+	resolvedByAiAgentId: z.string().nullable(),
+	escalatedAt: z.string().nullable(),
+	escalatedByAiAgentId: z.string().nullable(),
+	escalationReason: z.string().nullable(),
+	escalationHandledAt: z.string().nullable(),
+	escalationHandledByUserId: z.string().nullable(),
+	aiPausedUntil: z.string().nullable(),
+	createdAt: z.string(),
+	updatedAt: z.string(),
+	deletedAt: z.string().nullable()
+});
+const conversationMutationResponseSchema = z.object({ conversation: conversationRecordSchema });
+const conversationHeaderSchema = z.object({
+	id: z.string(),
+	status: conversationStatusSchema,
+	priority: conversationPrioritySchema,
+	organizationId: z.string(),
+	visitorId: z.string(),
+	visitor: visitorProfileSchema,
+	websiteId: z.string(),
+	channel: z.string(),
+	title: z.string().nullable(),
+	resolutionTime: z.number().nullable(),
+	visitorRating: z.number().int().min(1).max(5).nullable(),
+	visitorRatingAt: z.string().nullable(),
+	startedAt: z.string().nullable(),
+	firstResponseAt: z.string().nullable(),
+	resolvedAt: z.string().nullable(),
+	resolvedByUserId: z.string().nullable(),
+	resolvedByAiAgentId: z.string().nullable(),
+	escalatedAt: z.string().nullable(),
+	escalatedByAiAgentId: z.string().nullable(),
+	escalationReason: z.string().nullable(),
+	escalationHandledAt: z.string().nullable(),
+	escalationHandledByUserId: z.string().nullable(),
+	aiPausedUntil: z.string().nullable(),
+	createdAt: z.string(),
+	updatedAt: z.string(),
+	deletedAt: z.string().nullable(),
+	lastMessageAt: z.string().nullable(),
+	lastSeenAt: z.string().nullable(),
+	lastMessageTimelineItem: timelineItemSchema.nullable(),
+	lastTimelineItem: timelineItemSchema.nullable(),
+	viewIds: z.array(z.string()),
+	seenData: z.array(conversationSeenSchema)
+});
+const listConversationHeadersResponseSchema = z.object({
+	items: z.array(conversationHeaderSchema),
+	nextCursor: z.string().nullable()
+});
+const inboxAnalyticsRangeSchema = z.union([
+	z.literal(7),
+	z.literal(14),
+	z.literal(30)
+]);
+const inboxAnalyticsRequestSchema = z.object({
+	websiteSlug: z.string(),
+	rangeDays: inboxAnalyticsRangeSchema.optional().default(7)
+});
+const inboxAnalyticsMetricsSchema = z.object({
+	medianResponseTimeSeconds: z.number().nullable(),
+	medianResolutionTimeSeconds: z.number().nullable(),
+	aiHandledRate: z.number().nullable(),
+	satisfactionIndex: z.number().nullable(),
+	uniqueVisitors: z.number()
+});
+const inboxAnalyticsResponseSchema = z.object({
+	range: z.object({
+		rangeDays: inboxAnalyticsRangeSchema,
+		currentStart: z.string(),
+		currentEnd: z.string(),
+		previousStart: z.string(),
+		previousEnd: z.string()
+	}),
+	current: inboxAnalyticsMetricsSchema,
+	previous: inboxAnalyticsMetricsSchema
+});
+
+//#endregion
+export { conversationHeaderSchema };
+//# sourceMappingURL=conversation.js.map

package/types/src/trpc/conversation.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"conversation.js","names":[],"sources":["../../../../../types/src/trpc/conversation.ts"],"sourcesContent":["import { z } from \"zod\";\nimport { timelineItemSchema } from \"../api/timeline-item\";\nimport { visitorProfileSchema } from \"../api/visitor\";\nimport {\n\tConversationPriority,\n\tConversationSentiment,\n\tConversationStatus,\n} from \"../enums\";\nimport { conversationSeenSchema } from \"../schemas\";\n\nexport const conversationStatusSchema = z.enum([\n\tConversationStatus.OPEN,\n\tConversationStatus.RESOLVED,\n\tConversationStatus.SPAM,\n]);\n\nexport const conversationPrioritySchema = z.enum([\n\tConversationPriority.LOW,\n\tConversationPriority.NORMAL,\n\tConversationPriority.HIGH,\n\tConversationPriority.URGENT,\n]);\n\nexport const conversationSentimentSchema = z\n\t.enum([\n\t\tConversationSentiment.POSITIVE,\n\t\tConversationSentiment.NEGATIVE,\n\t\tConversationSentiment.NEUTRAL,\n\t])\n\t.nullable();\n\nexport const conversationRecordSchema = z.object({\n\tid: z.string(),\n\torganizationId: z.string(),\n\tvisitorId: z.string(),\n\twebsiteId: z.string(),\n\tstatus: conversationStatusSchema,\n\tpriority: conversationPrioritySchema,\n\tsentiment: conversationSentimentSchema,\n\tsentimentConfidence: z.number().nullable(),\n\tchannel: z.string(),\n\ttitle: z.string().nullable(),\n\tresolutionTime: z.number().nullable(),\n\tvisitorRating: z.number().int().min(1).max(5).nullable(),\n\tvisitorRatingAt: z.string().nullable(),\n\tstartedAt: z.string().nullable(),\n\tfirstResponseAt: z.string().nullable(),\n\tresolvedAt: z.string().nullable(),\n\tlastMessageAt: z.string().nullable(),\n\tlastMessageBy: z.string().nullable(),\n\tresolvedByUserId: z.string().nullable(),\n\tresolvedByAiAgentId: z.string().nullable(),\n\t// Escalation tracking\n\tescalatedAt: z.string().nullable(),\n\tescalatedByAiAgentId: z.string().nullable(),\n\tescalationReason: z.string().nullable(),\n\tescalationHandledAt: 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z.string().nullable(),\n\tresolvedAt: z.string().nullable(),\n\tresolvedByUserId: z.string().nullable(),\n\tresolvedByAiAgentId: z.string().nullable(),\n\t// Escalation tracking\n\tescalatedAt: z.string().nullable(),\n\tescalatedByAiAgentId: z.string().nullable(),\n\tescalationReason: z.string().nullable(),\n\tescalationHandledAt: z.string().nullable(),\n\tescalationHandledByUserId: z.string().nullable(),\n\t// AI pause control\n\taiPausedUntil: z.string().nullable(),\n\tcreatedAt: z.string(),\n\tupdatedAt: z.string(),\n\tdeletedAt: z.string().nullable(),\n\tlastMessageAt: z.string().nullable(),\n\tlastSeenAt: z.string().nullable(),\n\tlastMessageTimelineItem: timelineItemSchema.nullable(),\n\tlastTimelineItem: timelineItemSchema.nullable(),\n\tviewIds: z.array(z.string()),\n\tseenData: z.array(conversationSeenSchema),\n});\n\nexport const listConversationHeadersResponseSchema = z.object({\n\titems: z.array(conversationHeaderSchema),\n\tnextCursor: z.string().nullable(),\n});\n\nexport 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