@cossistant/core 0.0.28 → 0.0.29

package/client.d.ts

@@ -6,7 +6,7 @@ import { CossistantRestClient } from "./rest-client.js";
 import { ConversationsStore } from "./store/conversations-store.js";
 import { TimelineItemsStore } from "./store/timeline-items-store.js";
 import { WebsiteStore } from "./store/website-store.js";
-import { AnyRealtimeEvent, DefaultMessage, IdentifyContactResponse } from "@cossistant/types";
+import { AnyRealtimeEvent, DefaultMessage, IdentifyContactResponse, RealtimeEvent } from "@cossistant/types";
 
 //#region src/client.d.ts
 type InitiateConversationParams = {
@@ -88,6 +88,16 @@ declare class CossistantClient {
     wasConversationCreated?: boolean;
   }>;
   handleRealtimeEvent(event: AnyRealtimeEvent): void;
+  /**
+   * Extract conversation status from an event timeline item.
+   * Returns the new status if this is a status-changing event, otherwise null.
+   */
+  private extractStatusFromEventTimelineItem;
+  /**
+   * Handle conversationUpdated event from realtime
+   * Updates conversation with new title (sentiment and escalation are dashboard-only)
+   */
+  handleConversationUpdated(event: RealtimeEvent<"conversationUpdated">): void;
   /**
    * Generate a presigned URL for uploading a file to S3.
    */

package/client.d.ts.map

@@ -1 +1 @@
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package/client.js

@@ -218,16 +218,47 @@ var CossistantClient = class {
 			const timelineItem = this.timelineItemsStore.ingestRealtimeTimelineItem(event);
 			const existingConversation = this.conversationsStore.getState().byId[timelineItem.conversationId];
 			if (existingConversation) {
+				const newStatus = this.extractStatusFromEventTimelineItem(timelineItem);
 				const nextConversation = {
 					...existingConversation,
 					updatedAt: timelineItem.createdAt,
-					lastTimelineItem: timelineItem
+					lastTimelineItem: timelineItem,
+					...newStatus && { status: newStatus }
 				};
 				this.conversationsStore.ingestConversation(nextConversation);
 			}
 		}
 	}
 	/**
+	* Extract conversation status from an event timeline item.
+	* Returns the new status if this is a status-changing event, otherwise null.
+	*/
+	extractStatusFromEventTimelineItem(timelineItem) {
+		if (timelineItem.type !== ConversationTimelineType.EVENT) return null;
+		const eventPart = timelineItem.parts?.find((part) => typeof part === "object" && part !== null && "type" in part && part.type === "event");
+		if (!eventPart || typeof eventPart !== "object" || !("eventType" in eventPart)) return null;
+		switch (eventPart.eventType) {
+			case "resolved": return ConversationStatus.RESOLVED;
+			case "reopened": return ConversationStatus.OPEN;
+			default: return null;
+		}
+	}
+	/**
+	* Handle conversationUpdated event from realtime
+	* Updates conversation with new title (sentiment and escalation are dashboard-only)
+	*/
+	handleConversationUpdated(event) {
+		const { conversationId, updates } = event.payload;
+		const existingConversation = this.conversationsStore.getState().byId[conversationId];
+		if (!existingConversation) return;
+		const nextConversation = {
+			...existingConversation,
+			...updates.title !== void 0 && { title: updates.title ?? void 0 },
+			updatedAt: (/* @__PURE__ */ new Date()).toISOString()
+		};
+		this.conversationsStore.ingestConversation(nextConversation);
+	}
+	/**
 	* Generate a presigned URL for uploading a file to S3.
 	*/
 	async generateUploadUrl(params) {

package/client.js.map

@@ -1 +1 @@
-{"version":3,"file":"client.js","names":["current: WebsiteState","conversation: Conversation","optimisticTimelineItem: TimelineItem","payload: SendTimelineItemRequest","createdAt"],"sources":["../src/client.ts"],"sourcesContent":["import {\n\ttype AnyRealtimeEvent,\n\ttype DefaultMessage,\n\tgetEventPayload,\n\ttype IdentifyContactResponse,\n\ttype RealtimeEvent,\n} from \"@cossistant/types\";\nimport type {\n\tCreateConversationRequestBody,\n\tCreateConversationResponseBody,\n\tGetConversationRequest,\n\tGetConversationResponse,\n\tListConversationsRequest,\n\tListConversationsResponse,\n\tMarkConversationSeenRequestBody,\n\tMarkConversationSeenResponseBody,\n\tSetConversationTypingResponseBody,\n} from \"@cossistant/types/api/conversation\";\nimport type {\n\tGetConversationTimelineItemsRequest,\n\tGetConversationTimelineItemsResponse,\n\tSendTimelineItemRequest,\n\tSendTimelineItemResponse,\n\tTimelineItem,\n} from \"@cossistant/types/api/timeline-item\";\nimport {\n\tConversationStatus,\n\tConversationTimelineType,\n\tSenderType,\n\tTimelineItemVisibility,\n} from \"@cossistant/types/enums\";\nimport type { Conversation } from \"@cossistant/types/schemas\";\nimport { CossistantRestClient } from \"./rest-client\";\nimport {\n\ttype ConversationsStore,\n\tcreateConversationsStore,\n} from \"./store/conversations-store\";\nimport {\n\tcreateTimelineItemsStore,\n\ttype TimelineItemsStore,\n} from \"./store/timeline-items-store\";\nimport {\n\tcreateWebsiteStore,\n\ttype WebsiteState,\n\ttype WebsiteStore,\n} from \"./store/website-store\";\nimport type {\n\tCossistantConfig,\n\tPublicWebsiteResponse,\n\tVisitorMetadata,\n\tVisitorResponse,\n} from \"./types\";\nimport { generateConversationId, generateMessageId } from \"./utils\";\n\ntype PendingConversation = {\n\tconversation: Conversation;\n\tinitialTimelineItems: TimelineItem[];\n};\n\ntype InitiateConversationParams = {\n\tconversationId?: string;\n\tvisitorId?: string | null;\n\twebsiteId?: string | null;\n\ttitle?: string;\n\tstatus?: Conversation[\"status\"];\n\tdefaultTimelineItems?: Array<DefaultMessage | TimelineItem>;\n};\n\ntype InitiateConversationResult = {\n\tconversationId: string;\n\tconversation: Conversation;\n\tdefaultTimelineItems: TimelineItem[];\n};\n\nexport class CossistantClient {\n\tprivate restClient: CossistantRestClient;\n\tprivate config: CossistantConfig;\n\tprivate pendingConversations = new Map<string, PendingConversation>();\n\tprivate websiteRequest: Promise<PublicWebsiteResponse> | null = null;\n\treadonly conversationsStore: ConversationsStore;\n\treadonly timelineItemsStore: TimelineItemsStore;\n\treadonly websiteStore: WebsiteStore;\n\n\tconstructor(config: CossistantConfig) {\n\t\tthis.config = config;\n\t\tthis.restClient = new CossistantRestClient(config);\n\t\tthis.conversationsStore = createConversationsStore();\n\t\tthis.timelineItemsStore = createTimelineItemsStore();\n\t\tthis.websiteStore = createWebsiteStore();\n\t}\n\n\t// Configuration updates\n\tupdateConfiguration(config: Partial<CossistantConfig>): void {\n\t\tthis.config = { ...this.config, ...config };\n\t\tthis.restClient.updateConfiguration(config);\n\t}\n\n\t// Utility methods\n\tgetConfiguration(): CossistantConfig {\n\t\treturn { ...this.config };\n\t}\n\n\t// Website information\n\tasync fetchWebsite(\n\t\tparams: { force?: boolean } = {}\n\t): Promise<PublicWebsiteResponse> {\n\t\tconst { force = false } = params;\n\t\tconst current: WebsiteState = this.websiteStore.getState();\n\n\t\tif (!force) {\n\t\t\tif (current.status === \"success\" && current.website) {\n\t\t\t\treturn current.website;\n\t\t\t}\n\t\t\tif (this.websiteRequest) {\n\t\t\t\treturn this.websiteRequest;\n\t\t\t}\n\t\t}\n\n\t\tthis.websiteStore.setLoading();\n\n\t\tconst request = this.restClient\n\t\t\t.getWebsite()\n\t\t\t.then((website) => {\n\t\t\t\tthis.websiteStore.setWebsite(website);\n\t\t\t\treturn website;\n\t\t\t})\n\t\t\t.catch((error) => {\n\t\t\t\tthis.websiteStore.setError(error);\n\t\t\t\tthrow error;\n\t\t\t})\n\t\t\t.finally(() => {\n\t\t\t\tif (this.websiteRequest === request) {\n\t\t\t\t\tthis.websiteRequest = null;\n\t\t\t\t}\n\t\t\t});\n\n\t\tthis.websiteRequest = request;\n\n\t\treturn request;\n\t}\n\n\tasync getWebsite(): Promise<PublicWebsiteResponse> {\n\t\treturn this.fetchWebsite({ force: true });\n\t}\n\n\tsetWebsiteContext(websiteId: string, visitorId?: string): void {\n\t\tthis.restClient.setWebsiteContext(websiteId, visitorId);\n\t}\n\n\tsetVisitorBlocked(isBlocked: boolean): void {\n\t\tthis.restClient.setVisitorBlocked(isBlocked);\n\t}\n\n\tasync updateVisitorMetadata(\n\t\tmetadata: VisitorMetadata\n\t): Promise<VisitorResponse> {\n\t\treturn this.restClient.updateVisitorMetadata(metadata);\n\t}\n\n\tasync identify(params: {\n\t\texternalId?: string;\n\t\temail?: string;\n\t\tname?: string;\n\t\timage?: string;\n\t\tmetadata?: Record<string, unknown>;\n\t\tcontactOrganizationId?: string;\n\t}): Promise<IdentifyContactResponse> {\n\t\treturn this.restClient.identify(params);\n\t}\n\n\tasync updateContactMetadata(\n\t\tmetadata: Record<string, unknown>\n\t): Promise<VisitorResponse> {\n\t\treturn this.restClient.updateContactMetadata(metadata);\n\t}\n\n\t// Conversation management\n\tinitiateConversation(\n\t\tparams: InitiateConversationParams = {}\n\t): InitiateConversationResult {\n\t\tconst conversationId = params.conversationId ?? generateConversationId();\n\t\tconst now = typeof window !== \"undefined\" ? new Date().toISOString() : \"\";\n\t\tconst timelineItems = (params.defaultTimelineItems ?? []).map((item) =>\n\t\t\tnormalizeBootstrapTimelineItem(conversationId, item)\n\t\t);\n\t\tconst existing = this.conversationsStore.getState().byId[conversationId];\n\t\tconst baseVisitorId =\n\t\t\tparams.visitorId ?? this.restClient.getCurrentVisitorId() ?? \"\";\n\t\tconst baseWebsiteId =\n\t\t\tparams.websiteId ?? this.restClient.getCurrentWebsiteId() ?? \"\";\n\n\t\tconst conversation: Conversation = existing\n\t\t\t? {\n\t\t\t\t\t...existing,\n\t\t\t\t\ttitle: params.title ?? existing.title,\n\t\t\t\t\tstatus: params.status ?? existing.status,\n\t\t\t\t\tupdatedAt: now,\n\t\t\t\t\tlastTimelineItem: timelineItems.at(-1) ?? existing.lastTimelineItem,\n\t\t\t\t}\n\t\t\t: {\n\t\t\t\t\tid: conversationId,\n\t\t\t\t\ttitle: params.title,\n\t\t\t\t\tcreatedAt: now,\n\t\t\t\t\tupdatedAt: now,\n\t\t\t\t\tvisitorId: baseVisitorId,\n\t\t\t\t\twebsiteId: baseWebsiteId,\n\t\t\t\t\tstatus: params.status ?? ConversationStatus.OPEN,\n\t\t\t\t\tdeletedAt: null,\n\t\t\t\t\tlastTimelineItem: timelineItems.at(-1),\n\t\t\t\t};\n\n\t\tthis.conversationsStore.ingestConversation(conversation);\n\n\t\tif (timelineItems.length > 0) {\n\t\t\tthis.timelineItemsStore.ingestPage(conversationId, {\n\t\t\t\titems: timelineItems,\n\t\t\t\thasNextPage: false,\n\t\t\t\tnextCursor: undefined,\n\t\t\t});\n\t\t}\n\n\t\tif (!existing || this.pendingConversations.has(conversationId)) {\n\t\t\tthis.pendingConversations.set(conversationId, {\n\t\t\t\tconversation,\n\t\t\t\tinitialTimelineItems: timelineItems,\n\t\t\t});\n\t\t}\n\n\t\treturn {\n\t\t\tconversationId,\n\t\t\tconversation,\n\t\t\tdefaultTimelineItems: timelineItems,\n\t\t};\n\t}\n\n\tasync createConversation(\n\t\tparams?: Partial<CreateConversationRequestBody>\n\t): Promise<CreateConversationResponseBody> {\n\t\tconst response = await this.restClient.createConversation(params);\n\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\treturn response;\n\t}\n\n\tasync listConversations(\n\t\tparams?: Partial<ListConversationsRequest>\n\t): Promise<ListConversationsResponse> {\n\t\tconst response = await this.restClient.listConversations(params);\n\t\tthis.conversationsStore.ingestList(response);\n\t\treturn response;\n\t}\n\n\tasync getConversation(\n\t\tparams: GetConversationRequest\n\t): Promise<GetConversationResponse> {\n\t\tconst response = await this.restClient.getConversation(params);\n\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\treturn response;\n\t}\n\n\tasync markConversationSeen(\n\t\tparams: {\n\t\t\tconversationId: string;\n\t\t} & Partial<MarkConversationSeenRequestBody>\n\t): Promise<MarkConversationSeenResponseBody> {\n\t\treturn this.restClient.markConversationSeen(params);\n\t}\n\n\tasync getConversationSeenData(params: { conversationId: string }) {\n\t\treturn this.restClient.getConversationSeenData(params);\n\t}\n\n\tasync setVisitorTyping(params: {\n\t\tconversationId: string;\n\t\tisTyping: boolean;\n\t\tvisitorPreview?: string | null;\n\t\tvisitorId?: string;\n\t}): Promise<SetConversationTypingResponseBody> {\n\t\treturn this.restClient.setConversationTyping(params);\n\t}\n\n\t// Timeline items management\n\n\tasync getConversationTimelineItems(\n\t\tparams: GetConversationTimelineItemsRequest & { conversationId: string }\n\t): Promise<GetConversationTimelineItemsResponse> {\n\t\tconst response = await this.restClient.getConversationTimelineItems(params);\n\t\tthis.timelineItemsStore.ingestPage(params.conversationId, {\n\t\t\titems: response.items,\n\t\t\thasNextPage: response.hasNextPage,\n\t\t\tnextCursor: response.nextCursor ?? undefined,\n\t\t});\n\t\treturn response;\n\t}\n\n\tasync sendMessage(\n\t\tparams: SendTimelineItemRequest & { createIfPending?: boolean }\n\t): Promise<\n\t\tSendTimelineItemResponse & {\n\t\t\tconversation?: Conversation;\n\t\t\tinitialTimelineItems?: TimelineItem[];\n\t\t\twasConversationCreated?: boolean;\n\t\t}\n\t> {\n\t\tconst { createIfPending, ...rest } = params;\n\t\tconst optimisticId = rest.item.id ?? generateMessageId();\n\t\tconst createdAt = rest.item.createdAt\n\t\t\t? rest.item.createdAt\n\t\t\t: typeof window !== \"undefined\"\n\t\t\t\t? new Date().toISOString()\n\t\t\t\t: \"\";\n\n\t\t// Add optimistic timeline item\n\t\tconst optimisticTimelineItem: TimelineItem = {\n\t\t\tid: optimisticId,\n\t\t\tconversationId: rest.conversationId,\n\t\t\torganizationId: \"\", // Not available yet\n\t\t\tvisibility: rest.item.visibility ?? TimelineItemVisibility.PUBLIC,\n\t\t\ttype: rest.item.type ?? ConversationTimelineType.MESSAGE,\n\t\t\ttext: rest.item.text,\n\t\t\ttool: rest.item.tool ?? null,\n\t\t\tparts:\n\t\t\t\trest.item.parts && rest.item.parts.length > 0\n\t\t\t\t\t? rest.item.parts\n\t\t\t\t\t: rest.item.text\n\t\t\t\t\t\t? [{ type: \"text\" as const, text: rest.item.text }]\n\t\t\t\t\t\t: [],\n\t\t\tuserId: rest.item.userId ?? null,\n\t\t\tvisitorId: rest.item.visitorId ?? null,\n\t\t\taiAgentId: rest.item.aiAgentId ?? null,\n\t\t\tcreatedAt,\n\t\t\tdeletedAt: null,\n\t\t};\n\n\t\tthis.timelineItemsStore.ingestTimelineItem(optimisticTimelineItem);\n\n\t\tconst pending = this.pendingConversations.get(rest.conversationId);\n\n\t\tif (pending && createIfPending !== false) {\n\t\t\ttry {\n\t\t\t\tconst response = await this.restClient.createConversation({\n\t\t\t\t\tconversationId: rest.conversationId,\n\t\t\t\t\tdefaultTimelineItems: [\n\t\t\t\t\t\t...pending.initialTimelineItems,\n\t\t\t\t\t\toptimisticTimelineItem,\n\t\t\t\t\t],\n\t\t\t\t});\n\n\t\t\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\t\trest.conversationId,\n\t\t\t\t\toptimisticId\n\t\t\t\t);\n\t\t\t\tthis.timelineItemsStore.clearConversation(rest.conversationId);\n\n\t\t\t\tthis.timelineItemsStore.ingestPage(rest.conversationId, {\n\t\t\t\t\titems: response.initialTimelineItems,\n\t\t\t\t\thasNextPage: false,\n\t\t\t\t\tnextCursor: undefined,\n\t\t\t\t});\n\n\t\t\t\tthis.pendingConversations.delete(rest.conversationId);\n\n\t\t\t\tconst item =\n\t\t\t\t\tresponse.initialTimelineItems.at(-1) ??\n\t\t\t\t\tresponse.initialTimelineItems[0];\n\n\t\t\t\treturn {\n\t\t\t\t\titem: item as TimelineItem,\n\t\t\t\t\tconversation: response.conversation,\n\t\t\t\t\tinitialTimelineItems: response.initialTimelineItems,\n\t\t\t\t\twasConversationCreated: true,\n\t\t\t\t} satisfies SendTimelineItemResponse & {\n\t\t\t\t\tconversation: Conversation;\n\t\t\t\t\tinitialTimelineItems: TimelineItem[];\n\t\t\t\t\twasConversationCreated: true;\n\t\t\t\t};\n\t\t\t} catch (error) {\n\t\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\t\trest.conversationId,\n\t\t\t\t\toptimisticId\n\t\t\t\t);\n\t\t\t\tthrow error;\n\t\t\t}\n\t\t}\n\n\t\tconst { createdAt: _createdAt, ...restItem } = rest.item;\n\n\t\tconst payload: SendTimelineItemRequest = {\n\t\t\t...rest,\n\t\t\titem: {\n\t\t\t\t...restItem,\n\t\t\t\tid: optimisticId,\n\t\t\t},\n\t\t};\n\n\t\ttry {\n\t\t\tconst response = await this.restClient.sendMessage(payload);\n\n\t\t\t// Finalize the timeline item\n\t\t\tthis.timelineItemsStore.finalizeTimelineItem(\n\t\t\t\trest.conversationId,\n\t\t\t\toptimisticId,\n\t\t\t\tresponse.item\n\t\t\t);\n\t\t\treturn response;\n\t\t} catch (error) {\n\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\trest.conversationId,\n\t\t\t\toptimisticId\n\t\t\t);\n\t\t\tthrow error;\n\t\t}\n\t}\n\n\thandleRealtimeEvent(event: AnyRealtimeEvent): void {\n\t\tif (event.type === \"conversationCreated\") {\n\t\t\tconst { conversation, header } = event.payload;\n\n\t\t\tthis.conversationsStore.ingestConversation({\n\t\t\t\t...conversation,\n\t\t\t\tlastTimelineItem: conversation.lastTimelineItem ?? undefined,\n\t\t\t});\n\t\t} else if (event.type === \"timelineItemCreated\") {\n\t\t\t// Ingest timeline item into store\n\t\t\tconst timelineItem =\n\t\t\t\tthis.timelineItemsStore.ingestRealtimeTimelineItem(event);\n\n\t\t\t// Update conversation with last timeline item\n\t\t\tconst existingConversation =\n\t\t\t\tthis.conversationsStore.getState().byId[timelineItem.conversationId];\n\n\t\t\tif (existingConversation) {\n\t\t\t\tconst nextConversation = {\n\t\t\t\t\t...existingConversation,\n\t\t\t\t\tupdatedAt: timelineItem.createdAt,\n\t\t\t\t\tlastTimelineItem: timelineItem,\n\t\t\t\t};\n\n\t\t\t\tthis.conversationsStore.ingestConversation(nextConversation);\n\t\t\t}\n\t\t}\n\t}\n\n\t// File upload methods\n\t/**\n\t * Generate a presigned URL for uploading a file to S3.\n\t */\n\tasync generateUploadUrl(\n\t\tparams: Omit<\n\t\t\tParameters<CossistantRestClient[\"generateUploadUrl\"]>[0],\n\t\t\t\"websiteId\"\n\t\t>\n\t) {\n\t\treturn this.restClient.generateUploadUrl(params);\n\t}\n\n\t/**\n\t * Upload a file to S3 using a presigned URL.\n\t */\n\tasync uploadFile(file: File, uploadUrl: string, contentType: string) {\n\t\treturn this.restClient.uploadFile(file, uploadUrl, contentType);\n\t}\n\n\t/**\n\t * Upload multiple files for a conversation message.\n\t */\n\tasync uploadFilesForMessage(files: File[], conversationId: string) {\n\t\treturn this.restClient.uploadFilesForMessage(files, conversationId);\n\t}\n\n\t// Cleanup method\n\tdestroy(): void {\n\t\t// No cleanup needed for REST client\n\t}\n}\n\nfunction normalizeBootstrapTimelineItem(\n\tconversationId: string,\n\titem: DefaultMessage | TimelineItem\n): TimelineItem {\n\tif (isDefaultMessage(item)) {\n\t\tconst createdAt =\n\t\t\ttypeof window !== \"undefined\" ? 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{\n\tConversationStatus,\n\tConversationTimelineType,\n\tSenderType,\n\tTimelineItemVisibility,\n} from \"@cossistant/types/enums\";\nimport type { Conversation } from \"@cossistant/types/schemas\";\nimport { CossistantRestClient } from \"./rest-client\";\nimport {\n\ttype ConversationsStore,\n\tcreateConversationsStore,\n} from \"./store/conversations-store\";\nimport {\n\tcreateTimelineItemsStore,\n\ttype TimelineItemsStore,\n} from \"./store/timeline-items-store\";\nimport {\n\tcreateWebsiteStore,\n\ttype WebsiteState,\n\ttype WebsiteStore,\n} from \"./store/website-store\";\nimport type {\n\tCossistantConfig,\n\tPublicWebsiteResponse,\n\tVisitorMetadata,\n\tVisitorResponse,\n} from \"./types\";\nimport { generateConversationId, generateMessageId } from \"./utils\";\n\ntype PendingConversation = {\n\tconversation: Conversation;\n\tinitialTimelineItems: TimelineItem[];\n};\n\ntype InitiateConversationParams = {\n\tconversationId?: string;\n\tvisitorId?: string | null;\n\twebsiteId?: string | null;\n\ttitle?: string;\n\tstatus?: Conversation[\"status\"];\n\tdefaultTimelineItems?: Array<DefaultMessage | TimelineItem>;\n};\n\ntype InitiateConversationResult = {\n\tconversationId: string;\n\tconversation: Conversation;\n\tdefaultTimelineItems: TimelineItem[];\n};\n\nexport class CossistantClient {\n\tprivate restClient: CossistantRestClient;\n\tprivate config: CossistantConfig;\n\tprivate pendingConversations = new Map<string, PendingConversation>();\n\tprivate websiteRequest: Promise<PublicWebsiteResponse> | null = null;\n\treadonly conversationsStore: ConversationsStore;\n\treadonly timelineItemsStore: TimelineItemsStore;\n\treadonly websiteStore: WebsiteStore;\n\n\tconstructor(config: CossistantConfig) {\n\t\tthis.config = config;\n\t\tthis.restClient = new CossistantRestClient(config);\n\t\tthis.conversationsStore = createConversationsStore();\n\t\tthis.timelineItemsStore = createTimelineItemsStore();\n\t\tthis.websiteStore = createWebsiteStore();\n\t}\n\n\t// Configuration updates\n\tupdateConfiguration(config: Partial<CossistantConfig>): void {\n\t\tthis.config = { ...this.config, ...config };\n\t\tthis.restClient.updateConfiguration(config);\n\t}\n\n\t// Utility methods\n\tgetConfiguration(): CossistantConfig {\n\t\treturn { ...this.config };\n\t}\n\n\t// Website information\n\tasync fetchWebsite(\n\t\tparams: { force?: boolean } = {}\n\t): Promise<PublicWebsiteResponse> {\n\t\tconst { force = false } = params;\n\t\tconst current: WebsiteState = this.websiteStore.getState();\n\n\t\tif (!force) {\n\t\t\tif (current.status === \"success\" && current.website) {\n\t\t\t\treturn current.website;\n\t\t\t}\n\t\t\tif (this.websiteRequest) {\n\t\t\t\treturn this.websiteRequest;\n\t\t\t}\n\t\t}\n\n\t\tthis.websiteStore.setLoading();\n\n\t\tconst request = this.restClient\n\t\t\t.getWebsite()\n\t\t\t.then((website) => {\n\t\t\t\tthis.websiteStore.setWebsite(website);\n\t\t\t\treturn website;\n\t\t\t})\n\t\t\t.catch((error) => 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Promise<IdentifyContactResponse> {\n\t\treturn this.restClient.identify(params);\n\t}\n\n\tasync updateContactMetadata(\n\t\tmetadata: Record<string, unknown>\n\t): Promise<VisitorResponse> {\n\t\treturn this.restClient.updateContactMetadata(metadata);\n\t}\n\n\t// Conversation management\n\tinitiateConversation(\n\t\tparams: InitiateConversationParams = {}\n\t): InitiateConversationResult {\n\t\tconst conversationId = params.conversationId ?? generateConversationId();\n\t\tconst now = typeof window !== \"undefined\" ? new Date().toISOString() : \"\";\n\t\tconst timelineItems = (params.defaultTimelineItems ?? []).map((item) =>\n\t\t\tnormalizeBootstrapTimelineItem(conversationId, item)\n\t\t);\n\t\tconst existing = this.conversationsStore.getState().byId[conversationId];\n\t\tconst baseVisitorId =\n\t\t\tparams.visitorId ?? this.restClient.getCurrentVisitorId() ?? \"\";\n\t\tconst baseWebsiteId =\n\t\t\tparams.websiteId ?? this.restClient.getCurrentWebsiteId() ?? \"\";\n\n\t\tconst conversation: Conversation = existing\n\t\t\t? {\n\t\t\t\t\t...existing,\n\t\t\t\t\ttitle: params.title ?? existing.title,\n\t\t\t\t\tstatus: params.status ?? existing.status,\n\t\t\t\t\tupdatedAt: now,\n\t\t\t\t\tlastTimelineItem: timelineItems.at(-1) ?? existing.lastTimelineItem,\n\t\t\t\t}\n\t\t\t: {\n\t\t\t\t\tid: conversationId,\n\t\t\t\t\ttitle: params.title,\n\t\t\t\t\tcreatedAt: now,\n\t\t\t\t\tupdatedAt: now,\n\t\t\t\t\tvisitorId: baseVisitorId,\n\t\t\t\t\twebsiteId: baseWebsiteId,\n\t\t\t\t\tstatus: params.status ?? ConversationStatus.OPEN,\n\t\t\t\t\tdeletedAt: null,\n\t\t\t\t\tlastTimelineItem: timelineItems.at(-1),\n\t\t\t\t};\n\n\t\tthis.conversationsStore.ingestConversation(conversation);\n\n\t\tif (timelineItems.length > 0) {\n\t\t\tthis.timelineItemsStore.ingestPage(conversationId, {\n\t\t\t\titems: timelineItems,\n\t\t\t\thasNextPage: false,\n\t\t\t\tnextCursor: undefined,\n\t\t\t});\n\t\t}\n\n\t\tif (!existing || this.pendingConversations.has(conversationId)) {\n\t\t\tthis.pendingConversations.set(conversationId, {\n\t\t\t\tconversation,\n\t\t\t\tinitialTimelineItems: timelineItems,\n\t\t\t});\n\t\t}\n\n\t\treturn {\n\t\t\tconversationId,\n\t\t\tconversation,\n\t\t\tdefaultTimelineItems: timelineItems,\n\t\t};\n\t}\n\n\tasync createConversation(\n\t\tparams?: Partial<CreateConversationRequestBody>\n\t): Promise<CreateConversationResponseBody> {\n\t\tconst response = await this.restClient.createConversation(params);\n\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\treturn response;\n\t}\n\n\tasync listConversations(\n\t\tparams?: Partial<ListConversationsRequest>\n\t): Promise<ListConversationsResponse> {\n\t\tconst response = await this.restClient.listConversations(params);\n\t\tthis.conversationsStore.ingestList(response);\n\t\treturn response;\n\t}\n\n\tasync getConversation(\n\t\tparams: GetConversationRequest\n\t): Promise<GetConversationResponse> {\n\t\tconst response = await this.restClient.getConversation(params);\n\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\treturn response;\n\t}\n\n\tasync markConversationSeen(\n\t\tparams: {\n\t\t\tconversationId: string;\n\t\t} & Partial<MarkConversationSeenRequestBody>\n\t): Promise<MarkConversationSeenResponseBody> {\n\t\treturn this.restClient.markConversationSeen(params);\n\t}\n\n\tasync getConversationSeenData(params: { conversationId: string }) {\n\t\treturn this.restClient.getConversationSeenData(params);\n\t}\n\n\tasync setVisitorTyping(params: {\n\t\tconversationId: string;\n\t\tisTyping: boolean;\n\t\tvisitorPreview?: string | null;\n\t\tvisitorId?: string;\n\t}): Promise<SetConversationTypingResponseBody> {\n\t\treturn this.restClient.setConversationTyping(params);\n\t}\n\n\t// Timeline items management\n\n\tasync getConversationTimelineItems(\n\t\tparams: GetConversationTimelineItemsRequest & { conversationId: string }\n\t): Promise<GetConversationTimelineItemsResponse> {\n\t\tconst response = await this.restClient.getConversationTimelineItems(params);\n\t\tthis.timelineItemsStore.ingestPage(params.conversationId, {\n\t\t\titems: response.items,\n\t\t\thasNextPage: response.hasNextPage,\n\t\t\tnextCursor: response.nextCursor ?? undefined,\n\t\t});\n\t\treturn response;\n\t}\n\n\tasync sendMessage(\n\t\tparams: SendTimelineItemRequest & { createIfPending?: boolean }\n\t): Promise<\n\t\tSendTimelineItemResponse & {\n\t\t\tconversation?: Conversation;\n\t\t\tinitialTimelineItems?: TimelineItem[];\n\t\t\twasConversationCreated?: boolean;\n\t\t}\n\t> {\n\t\tconst { createIfPending, ...rest } = params;\n\t\tconst optimisticId = rest.item.id ?? generateMessageId();\n\t\tconst createdAt = rest.item.createdAt\n\t\t\t? rest.item.createdAt\n\t\t\t: typeof window !== \"undefined\"\n\t\t\t\t? new Date().toISOString()\n\t\t\t\t: \"\";\n\n\t\t// Add optimistic timeline item\n\t\tconst optimisticTimelineItem: TimelineItem = {\n\t\t\tid: optimisticId,\n\t\t\tconversationId: rest.conversationId,\n\t\t\torganizationId: \"\", // Not available yet\n\t\t\tvisibility: rest.item.visibility ?? TimelineItemVisibility.PUBLIC,\n\t\t\ttype: rest.item.type ?? ConversationTimelineType.MESSAGE,\n\t\t\ttext: rest.item.text,\n\t\t\ttool: rest.item.tool ?? null,\n\t\t\tparts:\n\t\t\t\trest.item.parts && rest.item.parts.length > 0\n\t\t\t\t\t? rest.item.parts\n\t\t\t\t\t: rest.item.text\n\t\t\t\t\t\t? [{ type: \"text\" as const, text: rest.item.text }]\n\t\t\t\t\t\t: [],\n\t\t\tuserId: rest.item.userId ?? null,\n\t\t\tvisitorId: rest.item.visitorId ?? null,\n\t\t\taiAgentId: rest.item.aiAgentId ?? null,\n\t\t\tcreatedAt,\n\t\t\tdeletedAt: null,\n\t\t};\n\n\t\tthis.timelineItemsStore.ingestTimelineItem(optimisticTimelineItem);\n\n\t\tconst pending = this.pendingConversations.get(rest.conversationId);\n\n\t\tif (pending && createIfPending !== false) {\n\t\t\ttry {\n\t\t\t\tconst response = await this.restClient.createConversation({\n\t\t\t\t\tconversationId: rest.conversationId,\n\t\t\t\t\tdefaultTimelineItems: [\n\t\t\t\t\t\t...pending.initialTimelineItems,\n\t\t\t\t\t\toptimisticTimelineItem,\n\t\t\t\t\t],\n\t\t\t\t});\n\n\t\t\t\tthis.conversationsStore.ingestConversation(response.conversation);\n\t\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\t\trest.conversationId,\n\t\t\t\t\toptimisticId\n\t\t\t\t);\n\t\t\t\tthis.timelineItemsStore.clearConversation(rest.conversationId);\n\n\t\t\t\tthis.timelineItemsStore.ingestPage(rest.conversationId, {\n\t\t\t\t\titems: response.initialTimelineItems,\n\t\t\t\t\thasNextPage: false,\n\t\t\t\t\tnextCursor: undefined,\n\t\t\t\t});\n\n\t\t\t\tthis.pendingConversations.delete(rest.conversationId);\n\n\t\t\t\tconst item =\n\t\t\t\t\tresponse.initialTimelineItems.at(-1) ??\n\t\t\t\t\tresponse.initialTimelineItems[0];\n\n\t\t\t\treturn {\n\t\t\t\t\titem: item as TimelineItem,\n\t\t\t\t\tconversation: response.conversation,\n\t\t\t\t\tinitialTimelineItems: response.initialTimelineItems,\n\t\t\t\t\twasConversationCreated: true,\n\t\t\t\t} satisfies SendTimelineItemResponse & {\n\t\t\t\t\tconversation: Conversation;\n\t\t\t\t\tinitialTimelineItems: TimelineItem[];\n\t\t\t\t\twasConversationCreated: true;\n\t\t\t\t};\n\t\t\t} catch (error) {\n\t\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\t\trest.conversationId,\n\t\t\t\t\toptimisticId\n\t\t\t\t);\n\t\t\t\tthrow error;\n\t\t\t}\n\t\t}\n\n\t\tconst { createdAt: _createdAt, ...restItem } = rest.item;\n\n\t\tconst payload: SendTimelineItemRequest = {\n\t\t\t...rest,\n\t\t\titem: {\n\t\t\t\t...restItem,\n\t\t\t\tid: optimisticId,\n\t\t\t},\n\t\t};\n\n\t\ttry {\n\t\t\tconst response = await this.restClient.sendMessage(payload);\n\n\t\t\t// Finalize the timeline item\n\t\t\tthis.timelineItemsStore.finalizeTimelineItem(\n\t\t\t\trest.conversationId,\n\t\t\t\toptimisticId,\n\t\t\t\tresponse.item\n\t\t\t);\n\t\t\treturn response;\n\t\t} catch (error) {\n\t\t\tthis.timelineItemsStore.removeTimelineItem(\n\t\t\t\trest.conversationId,\n\t\t\t\toptimisticId\n\t\t\t);\n\t\t\tthrow error;\n\t\t}\n\t}\n\n\thandleRealtimeEvent(event: AnyRealtimeEvent): void {\n\t\tif (event.type === \"conversationCreated\") {\n\t\t\tconst { conversation, header } = event.payload;\n\n\t\t\tthis.conversationsStore.ingestConversation({\n\t\t\t\t...conversation,\n\t\t\t\tlastTimelineItem: conversation.lastTimelineItem ?? undefined,\n\t\t\t});\n\t\t} else if (event.type === \"timelineItemCreated\") {\n\t\t\t// Ingest timeline item into store\n\t\t\tconst timelineItem =\n\t\t\t\tthis.timelineItemsStore.ingestRealtimeTimelineItem(event);\n\n\t\t\t// Update conversation with last timeline item\n\t\t\tconst existingConversation =\n\t\t\t\tthis.conversationsStore.getState().byId[timelineItem.conversationId];\n\n\t\t\tif (existingConversation) {\n\t\t\t\t// Check if this is a status-changing event timeline item\n\t\t\t\tconst newStatus = this.extractStatusFromEventTimelineItem(timelineItem);\n\n\t\t\t\tconst nextConversation = {\n\t\t\t\t\t...existingConversation,\n\t\t\t\t\tupdatedAt: timelineItem.createdAt,\n\t\t\t\t\tlastTimelineItem: timelineItem,\n\t\t\t\t\t...(newStatus && { status: newStatus }),\n\t\t\t\t};\n\n\t\t\t\tthis.conversationsStore.ingestConversation(nextConversation);\n\t\t\t}\n\t\t}\n\t}\n\n\t/**\n\t * Extract conversation status from an event timeline item.\n\t * Returns the new status if this is a status-changing event, otherwise null.\n\t */\n\tprivate extractStatusFromEventTimelineItem(\n\t\ttimelineItem: TimelineItem\n\t): ConversationStatus | null {\n\t\tif (timelineItem.type !== ConversationTimelineType.EVENT) {\n\t\t\treturn null;\n\t\t}\n\n\t\t// Find the event part in the timeline item\n\t\tconst eventPart = timelineItem.parts?.find(\n\t\t\t(part) =>\n\t\t\t\ttypeof part === \"object\" &&\n\t\t\t\tpart !== null &&\n\t\t\t\t\"type\" in part &&\n\t\t\t\tpart.type === \"event\"\n\t\t);\n\n\t\tif (\n\t\t\t!eventPart ||\n\t\t\ttypeof eventPart !== \"object\" ||\n\t\t\t!(\"eventType\" in eventPart)\n\t\t) {\n\t\t\treturn null;\n\t\t}\n\n\t\tconst eventType = (eventPart as { eventType: string }).eventType;\n\n\t\t// Map event types to conversation status\n\t\tswitch (eventType) {\n\t\t\tcase \"resolved\":\n\t\t\t\treturn ConversationStatus.RESOLVED;\n\t\t\tcase \"reopened\":\n\t\t\t\treturn ConversationStatus.OPEN;\n\t\t\tdefault:\n\t\t\t\treturn null;\n\t\t}\n\t}\n\n\t/**\n\t * Handle conversationUpdated event from realtime\n\t * Updates conversation with new title (sentiment and escalation are dashboard-only)\n\t */\n\thandleConversationUpdated(event: RealtimeEvent<\"conversationUpdated\">): void {\n\t\tconst { conversationId, updates } = event.payload;\n\n\t\tconst existingConversation =\n\t\t\tthis.conversationsStore.getState().byId[conversationId];\n\n\t\tif (!existingConversation) {\n\t\t\t// Conversation not in store, ignore update\n\t\t\treturn;\n\t\t}\n\n\t\t// Build the updated conversation with only the title field\n\t\t// (sentiment and escalation are dashboard-only fields)\n\t\tconst nextConversation = {\n\t\t\t...existingConversation,\n\t\t\t...(updates.title !== undefined && { title: updates.title ?? undefined }),\n\t\t\tupdatedAt: new Date().toISOString(),\n\t\t};\n\n\t\tthis.conversationsStore.ingestConversation(nextConversation);\n\t}\n\n\t// File upload methods\n\t/**\n\t * Generate a presigned URL for uploading a file to S3.\n\t */\n\tasync generateUploadUrl(\n\t\tparams: Omit<\n\t\t\tParameters<CossistantRestClient[\"generateUploadUrl\"]>[0],\n\t\t\t\"websiteId\"\n\t\t>\n\t) {\n\t\treturn this.restClient.generateUploadUrl(params);\n\t}\n\n\t/**\n\t * Upload a file to S3 using a presigned URL.\n\t */\n\tasync uploadFile(file: File, uploadUrl: string, contentType: string) {\n\t\treturn this.restClient.uploadFile(file, uploadUrl, contentType);\n\t}\n\n\t/**\n\t * Upload multiple files for a conversation message.\n\t */\n\tasync uploadFilesForMessage(files: File[], conversationId: string) {\n\t\treturn this.restClient.uploadFilesForMessage(files, conversationId);\n\t}\n\n\t// Cleanup method\n\tdestroy(): void {\n\t\t// No cleanup needed for REST client\n\t}\n}\n\nfunction normalizeBootstrapTimelineItem(\n\tconversationId: string,\n\titem: DefaultMessage | TimelineItem\n): TimelineItem {\n\tif (isDefaultMessage(item)) {\n\t\tconst createdAt =\n\t\t\ttypeof window !== \"undefined\" ? new Date().toISOString() : \"\";\n\n\t\treturn {\n\t\t\tid: generateMessageId(),\n\t\t\tconversationId,\n\t\t\torganizationId: \"\", // Not available at this point\n\t\t\ttype: ConversationTimelineType.MESSAGE,\n\t\t\ttext: item.content,\n\t\t\tparts: [{ type: \"text\" as const, text: item.content }],\n\t\t\tvisibility: TimelineItemVisibility.PUBLIC,\n\t\t\tuserId:\n\t\t\t\titem.senderType === SenderType.TEAM_MEMBER\n\t\t\t\t\t? (item.senderId ?? null)\n\t\t\t\t\t: null,\n\t\t\taiAgentId:\n\t\t\t\titem.senderType === SenderType.AI ? (item.senderId ?? null) : null,\n\t\t\tvisitorId:\n\t\t\t\titem.senderType === SenderType.VISITOR ? (item.senderId ?? null) : null,\n\t\t\tcreatedAt,\n\t\t\tdeletedAt: null,\n\t\t} satisfies TimelineItem;\n\t}\n\n\tconst createdAt = item.createdAt\n\t\t? item.createdAt\n\t\t: typeof window !== \"undefined\"\n\t\t\t? new Date().toISOString()\n\t\t\t: \"\";\n\n\treturn {\n\t\t...item,\n\t\tid: item.id ?? generateMessageId(),\n\t\tconversationId,\n\t\torganizationId: item.organizationId || \"\",\n\t\ttype: item.type ?? ConversationTimelineType.MESSAGE,\n\t\ttool: item.tool ?? null,\n\t\tcreatedAt,\n\t\tdeletedAt: item.deletedAt ?? null,\n\t\tuserId: item.userId ?? null,\n\t\taiAgentId: item.aiAgentId ?? null,\n\t\tvisitorId: item.visitorId ?? null,\n\t\tvisibility: item.visibility ?? TimelineItemVisibility.PUBLIC,\n\t} satisfies TimelineItem;\n}\n\nfunction isDefaultMessage(\n\titem: DefaultMessage | TimelineItem\n): item is DefaultMessage {\n\treturn (item as DefaultMessage).content !== 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package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@cossistant/core",
   "type": "module",
-  "version": "0.0.28",
+  "version": "0.0.29",
   "private": false,
   "author": "Cossistant Team",
   "description": "Core library for connecting to Cossistant API and managing data fetching",

package/realtime-events.d.ts

@@ -223,6 +223,12 @@ declare const realtimeSchema: {
       resolvedAt: z.ZodNullable<z.ZodString>;
       resolvedByUserId: z.ZodNullable<z.ZodString>;
       resolvedByAiAgentId: z.ZodNullable<z.ZodString>;
+      escalatedAt: z.ZodNullable<z.ZodString>;
+      escalatedByAiAgentId: z.ZodNullable<z.ZodString>;
+      escalationReason: z.ZodNullable<z.ZodString>;
+      escalationHandledAt: z.ZodNullable<z.ZodString>;
+      escalationHandledByUserId: z.ZodNullable<z.ZodString>;
+      aiPausedUntil: z.ZodNullable<z.ZodString>;
       createdAt: z.ZodString;
       updatedAt: z.ZodString;
       deletedAt: z.ZodNullable<z.ZodString>;
@@ -466,6 +472,124 @@ declare const realtimeSchema: {
       deletedAt: z.ZodNullable<z.ZodString>;
     }, z.core.$strip>;
   }, z.core.$strip>;
+  readonly conversationUpdated: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    conversationId: z.ZodString;
+    updates: z.ZodObject<{
+      title: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      sentiment: z.ZodOptional<z.ZodNullable<z.ZodEnum<{
+        positive: "positive";
+        negative: "negative";
+        neutral: "neutral";
+      }>>>;
+      sentimentConfidence: z.ZodOptional<z.ZodNullable<z.ZodNumber>>;
+      escalatedAt: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+      escalationReason: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    }, z.core.$strip>;
+    aiAgentId: z.ZodNullable<z.ZodString>;
+  }, z.core.$strip>;
+  readonly crawlStarted: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    url: z.ZodString;
+    discoveredPages: z.ZodArray<z.ZodObject<{
+      url: z.ZodString;
+      title: z.ZodNullable<z.ZodString>;
+      depth: z.ZodNumber;
+    }, z.core.$strip>>;
+    totalPagesCount: z.ZodNumber;
+  }, z.core.$strip>;
+  readonly crawlProgress: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    url: z.ZodString;
+    page: z.ZodObject<{
+      url: z.ZodString;
+      title: z.ZodNullable<z.ZodString>;
+      status: z.ZodEnum<{
+        pending: "pending";
+        crawling: "crawling";
+        completed: "completed";
+        failed: "failed";
+      }>;
+      sizeBytes: z.ZodOptional<z.ZodNumber>;
+      error: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+    }, z.core.$strip>;
+    completedCount: z.ZodNumber;
+    totalCount: z.ZodNumber;
+  }, z.core.$strip>;
+  readonly crawlCompleted: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    url: z.ZodString;
+    crawledPagesCount: z.ZodNumber;
+    totalSizeBytes: z.ZodNumber;
+    failedPagesCount: z.ZodNumber;
+  }, z.core.$strip>;
+  readonly crawlFailed: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    url: z.ZodString;
+    error: z.ZodString;
+  }, z.core.$strip>;
+  readonly linkSourceUpdated: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    status: z.ZodEnum<{
+      pending: "pending";
+      crawling: "crawling";
+      completed: "completed";
+      failed: "failed";
+      mapping: "mapping";
+    }>;
+    discoveredPagesCount: z.ZodOptional<z.ZodNumber>;
+    crawledPagesCount: z.ZodOptional<z.ZodNumber>;
+    totalSizeBytes: z.ZodOptional<z.ZodNumber>;
+    errorMessage: z.ZodOptional<z.ZodNullable<z.ZodString>>;
+  }, z.core.$strip>;
+  readonly crawlPagesDiscovered: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    pages: z.ZodArray<z.ZodObject<{
+      url: z.ZodString;
+      path: z.ZodString;
+      depth: z.ZodNumber;
+    }, z.core.$strip>>;
+  }, z.core.$strip>;
+  readonly crawlPageCompleted: z.ZodObject<{
+    websiteId: z.ZodString;
+    organizationId: z.ZodString;
+    visitorId: z.ZodNullable<z.ZodString>;
+    userId: z.ZodNullable<z.ZodString>;
+    linkSourceId: z.ZodString;
+    page: z.ZodObject<{
+      url: z.ZodString;
+      title: z.ZodNullable<z.ZodString>;
+      sizeBytes: z.ZodNumber;
+      knowledgeId: z.ZodString;
+    }, z.core.$strip>;
+  }, z.core.$strip>;
 };
 type RealtimeEventType = keyof typeof realtimeSchema;
 type RealtimeEventPayload<T extends RealtimeEventType> = z.infer<(typeof realtimeSchema)[T]>;

package/realtime-events.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"realtime-events.d.ts","names":[],"sources":["../../types/src/realtime-events.ts"],"sourcesContent":[],"mappings":";;;;;;;;cAqBa;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;KAqGD,iBAAA,gBAAiC;KAEjC,+BAA+B,qBAAqB,CAAA,CAAE,cACzD,gBAAgB;KAGb,wBAAwB;QAC7B;WACG,qBAAqB"}
+{"version":3,"file":"realtime-events.d.ts","names":[],"sources":["../../types/src/realtime-events.ts"],"sourcesContent":[],"mappings":";;;;;;;;cAqBa;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;KAwLD,iBAAA,gBAAiC;KAEjC,+BAA+B,qBAAqB,CAAA,CAAE,cACzD,gBAAgB;KAGb,wBAAwB;QAC7B;WACG,qBAAqB"}

package/types/src/enums.js

@@ -32,7 +32,10 @@ const ConversationEventType = {
 	REOPENED: "reopened",
 	VISITOR_BLOCKED: "visitor_blocked",
 	VISITOR_UNBLOCKED: "visitor_unblocked",
-	VISITOR_IDENTIFIED: "visitor_identified"
+	VISITOR_IDENTIFIED: "visitor_identified",
+	AI_ANALYZED: "ai_analyzed",
+	TITLE_GENERATED: "title_generated",
+	AI_ESCALATED: "ai_escalated"
 };
 
 //#endregion

package/types/src/enums.js.map

@@ -1 +1 @@
-{"version":3,"file":"enums.js","names":[],"sources":["../../../../types/src/enums.ts"],"sourcesContent":["export const SenderType = {\n\tVISITOR: \"visitor\",\n\tTEAM_MEMBER: \"team_member\",\n\tAI: \"ai\",\n} as const;\n\nexport type SenderType = (typeof SenderType)[keyof typeof SenderType];\n\nexport const ConversationStatus = {\n\tOPEN: \"open\",\n\tRESOLVED: \"resolved\",\n\tSPAM: \"spam\",\n} as const;\n\nexport type ConversationStatus =\n\t(typeof ConversationStatus)[keyof typeof ConversationStatus];\n\nexport const ConversationPriority = {\n\tLOW: \"low\",\n\tNORMAL: \"normal\",\n\tHIGH: \"high\",\n\tURGENT: \"urgent\",\n} as const;\n\nexport const TimelineItemVisibility = {\n\tPUBLIC: \"public\",\n\tPRIVATE: \"private\",\n} as const;\n\nexport const ConversationTimelineType = {\n\tMESSAGE: \"message\",\n\tEVENT: \"event\",\n\tIDENTIFICATION: \"identification\",\n} as const;\n\nexport type ConversationTimelineType =\n\t(typeof ConversationTimelineType)[keyof typeof ConversationTimelineType];\n\nexport const ConversationEventType = {\n\tASSIGNED: \"assigned\",\n\tUNASSIGNED: \"unassigned\",\n\tPARTICIPANT_REQUESTED: \"participant_requested\",\n\tPARTICIPANT_JOINED: \"participant_joined\",\n\tPARTICIPANT_LEFT: \"participant_left\",\n\tSTATUS_CHANGED: \"status_changed\",\n\tPRIORITY_CHANGED: \"priority_changed\",\n\tTAG_ADDED: \"tag_added\",\n\tTAG_REMOVED: \"tag_removed\",\n\tRESOLVED: \"resolved\",\n\tREOPENED: \"reopened\",\n\tVISITOR_BLOCKED: \"visitor_blocked\",\n\tVISITOR_UNBLOCKED: \"visitor_unblocked\",\n\tVISITOR_IDENTIFIED: \"visitor_identified\",\n} as const;\n\nexport const ConversationParticipationStatus = {\n\tREQUESTED: \"requested\",\n\tACTIVE: \"active\",\n\tLEFT: \"left\",\n\tDECLINED: \"declined\",\n} as const;\n\nexport const ConversationSentiment = {\n\tPOSITIVE: \"positive\",\n\tNEGATIVE: \"negative\",\n\tNEUTRAL: \"neutral\",\n} as const;\n\nexport type ConversationSentiment =\n\t(typeof ConversationSentiment)[keyof typeof ConversationSentiment];\n\nexport type ConversationParticipationStatus =\n\t(typeof ConversationParticipationStatus)[keyof typeof ConversationParticipationStatus];\n\nexport type ConversationEventType =\n\t(typeof ConversationEventType)[keyof typeof ConversationEventType];\n\nexport type TimelineItemVisibility =\n\t(typeof TimelineItemVisibility)[keyof typeof TimelineItemVisibility];\n\nexport type ConversationPriority =\n\t(typeof ConversationPriority)[keyof typeof ConversationPriority];\n\nexport const WebsiteInstallationTarget = {\n\tNEXTJS: \"nextjs\",\n\tREACT: \"react\",\n} as const;\n\nexport const WebsiteStatus = {\n\tACTIVE: \"active\",\n\tINACTIVE: \"inactive\",\n} as const;\n\nexport type WebsiteStatus = (typeof WebsiteStatus)[keyof typeof WebsiteStatus];\n\nexport type WebsiteInstallationTarget =\n\t(typeof WebsiteInstallationTarget)[keyof typeof WebsiteInstallationTarget];\n\nexport const APIKeyType = {\n\tPRIVATE: \"private\",\n\tPUBLIC: \"public\",\n} as const;\n\nexport type APIKeyType = (typeof APIKeyType)[keyof typeof APIKeyType];\n"],"mappings":";AAAA,MAAa,aAAa;CACzB,SAAS;CACT,aAAa;CACb,IAAI;CACJ;AAID,MAAa,qBAAqB;CACjC,MAAM;CACN,UAAU;CACV,MAAM;CACN;AAYD,MAAa,yBAAyB;CACrC,QAAQ;CACR,SAAS;CACT;AAED,MAAa,2BAA2B;CACvC,SAAS;CACT,OAAO;CACP,gBAAgB;CAChB;AAKD,MAAa,wBAAwB;CACpC,UAAU;CACV,YAAY;CACZ,uBAAuB;CACvB,oBAAoB;CACpB,kBAAkB;CAClB,gBAAgB;CAChB,kBAAkB;CAClB,WAAW;CACX,aAAa;CACb,UAAU;CACV,UAAU;CACV,iBAAiB;CACjB,mBAAmB;CACnB,oBAAoB;CACpB"}
+{"version":3,"file":"enums.js","names":[],"sources":["../../../../types/src/enums.ts"],"sourcesContent":["export const SenderType = {\n\tVISITOR: \"visitor\",\n\tTEAM_MEMBER: \"team_member\",\n\tAI: \"ai\",\n} as const;\n\nexport type SenderType = (typeof SenderType)[keyof typeof SenderType];\n\nexport const ConversationStatus = {\n\tOPEN: \"open\",\n\tRESOLVED: \"resolved\",\n\tSPAM: \"spam\",\n} as const;\n\nexport type ConversationStatus =\n\t(typeof ConversationStatus)[keyof typeof ConversationStatus];\n\nexport const ConversationPriority = {\n\tLOW: \"low\",\n\tNORMAL: \"normal\",\n\tHIGH: \"high\",\n\tURGENT: \"urgent\",\n} as const;\n\nexport const TimelineItemVisibility = {\n\tPUBLIC: \"public\",\n\tPRIVATE: \"private\",\n} as const;\n\nexport const ConversationTimelineType = {\n\tMESSAGE: \"message\",\n\tEVENT: \"event\",\n\tIDENTIFICATION: \"identification\",\n} as const;\n\nexport type ConversationTimelineType =\n\t(typeof ConversationTimelineType)[keyof typeof ConversationTimelineType];\n\nexport const ConversationEventType = {\n\tASSIGNED: \"assigned\",\n\tUNASSIGNED: \"unassigned\",\n\tPARTICIPANT_REQUESTED: \"participant_requested\",\n\tPARTICIPANT_JOINED: \"participant_joined\",\n\tPARTICIPANT_LEFT: \"participant_left\",\n\tSTATUS_CHANGED: \"status_changed\",\n\tPRIORITY_CHANGED: \"priority_changed\",\n\tTAG_ADDED: \"tag_added\",\n\tTAG_REMOVED: \"tag_removed\",\n\tRESOLVED: \"resolved\",\n\tREOPENED: \"reopened\",\n\tVISITOR_BLOCKED: \"visitor_blocked\",\n\tVISITOR_UNBLOCKED: \"visitor_unblocked\",\n\tVISITOR_IDENTIFIED: \"visitor_identified\",\n\t// Private AI events (team only, not visible to visitors)\n\tAI_ANALYZED: \"ai_analyzed\",\n\tTITLE_GENERATED: \"title_generated\",\n\tAI_ESCALATED: \"ai_escalated\",\n} as const;\n\nexport const ConversationParticipationStatus = {\n\tREQUESTED: \"requested\",\n\tACTIVE: \"active\",\n\tLEFT: \"left\",\n\tDECLINED: \"declined\",\n} as const;\n\nexport const ConversationSentiment = {\n\tPOSITIVE: \"positive\",\n\tNEGATIVE: \"negative\",\n\tNEUTRAL: \"neutral\",\n} as const;\n\nexport type ConversationSentiment =\n\t(typeof ConversationSentiment)[keyof typeof ConversationSentiment];\n\nexport type ConversationParticipationStatus =\n\t(typeof ConversationParticipationStatus)[keyof typeof ConversationParticipationStatus];\n\nexport type ConversationEventType =\n\t(typeof ConversationEventType)[keyof typeof ConversationEventType];\n\nexport type TimelineItemVisibility =\n\t(typeof TimelineItemVisibility)[keyof typeof TimelineItemVisibility];\n\nexport type ConversationPriority =\n\t(typeof ConversationPriority)[keyof typeof ConversationPriority];\n\nexport const WebsiteInstallationTarget = {\n\tNEXTJS: \"nextjs\",\n\tREACT: \"react\",\n} as const;\n\nexport const WebsiteStatus = {\n\tACTIVE: \"active\",\n\tINACTIVE: \"inactive\",\n} as const;\n\nexport type WebsiteStatus = (typeof WebsiteStatus)[keyof typeof WebsiteStatus];\n\nexport type WebsiteInstallationTarget =\n\t(typeof WebsiteInstallationTarget)[keyof typeof WebsiteInstallationTarget];\n\nexport const APIKeyType = {\n\tPRIVATE: \"private\",\n\tPUBLIC: \"public\",\n} as const;\n\nexport type APIKeyType = (typeof APIKeyType)[keyof typeof APIKeyType];\n"],"mappings":";AAAA,MAAa,aAAa;CACzB,SAAS;CACT,aAAa;CACb,IAAI;CACJ;AAID,MAAa,qBAAqB;CACjC,MAAM;CACN,UAAU;CACV,MAAM;CACN;AAYD,MAAa,yBAAyB;CACrC,QAAQ;CACR,SAAS;CACT;AAED,MAAa,2BAA2B;CACvC,SAAS;CACT,OAAO;CACP,gBAAgB;CAChB;AAKD,MAAa,wBAAwB;CACpC,UAAU;CACV,YAAY;CACZ,uBAAuB;CACvB,oBAAoB;CACpB,kBAAkB;CAClB,gBAAgB;CAChB,kBAAkB;CAClB,WAAW;CACX,aAAa;CACb,UAAU;CACV,UAAU;CACV,iBAAiB;CACjB,mBAAmB;CACnB,oBAAoB;CAEpB,aAAa;CACb,iBAAiB;CACjB,cAAc;CACd"}