@cossistant/core 0.0.19 → 0.0.20

package/realtime-events.d.ts

@@ -83,8 +83,8 @@ declare const realtimeSchema: {
         private: "private";
       }>;
       type: ZodEnum<{
-        event: "event";
         message: "message";
+        event: "event";
         identification: "identification";
       }>;
       text: ZodNullable<ZodString>;
@@ -111,8 +111,8 @@ declare const realtimeSchema: {
       visitorId: ZodString;
       websiteId: ZodString;
       status: ZodDefault<ZodEnum<{
-        resolved: "resolved";
         open: "open";
+        resolved: "resolved";
         spam: "spam";
       }>>;
       deletedAt: ZodDefault<ZodNullable<ZodString>>;
@@ -125,8 +125,8 @@ declare const realtimeSchema: {
           private: "private";
         }>;
         type: ZodEnum<{
-          event: "event";
           message: "message";
+          event: "event";
           identification: "identification";
         }>;
         text: ZodNullable<ZodString>;
@@ -137,6 +137,7 @@ declare const realtimeSchema: {
         }, $strip>, ZodObject<{
           type: ZodLiteral<"event">;
           eventType: ZodEnum<{
+            resolved: "resolved";
             assigned: "assigned";
             unassigned: "unassigned";
             participant_requested: "participant_requested";
@@ -146,7 +147,6 @@ declare const realtimeSchema: {
             priority_changed: "priority_changed";
             tag_added: "tag_added";
             tag_removed: "tag_removed";
-            resolved: "resolved";
             reopened: "reopened";
             visitor_blocked: "visitor_blocked";
             visitor_unblocked: "visitor_unblocked";
@@ -182,8 +182,8 @@ declare const realtimeSchema: {
     header: ZodObject<{
       id: ZodString;
       status: ZodEnum<{
-        resolved: "resolved";
         open: "open";
+        resolved: "resolved";
         spam: "spam";
       }>;
       priority: ZodEnum<{
@@ -231,8 +231,8 @@ declare const realtimeSchema: {
           private: "private";
         }>;
         type: ZodEnum<{
-          event: "event";
           message: "message";
+          event: "event";
           identification: "identification";
         }>;
         text: ZodNullable<ZodString>;
@@ -243,6 +243,7 @@ declare const realtimeSchema: {
         }, $strip>, ZodObject<{
           type: ZodLiteral<"event">;
           eventType: ZodEnum<{
+            resolved: "resolved";
             assigned: "assigned";
             unassigned: "unassigned";
             participant_requested: "participant_requested";
@@ -252,7 +253,6 @@ declare const realtimeSchema: {
             priority_changed: "priority_changed";
             tag_added: "tag_added";
             tag_removed: "tag_removed";
-            resolved: "resolved";
             reopened: "reopened";
             visitor_blocked: "visitor_blocked";
             visitor_unblocked: "visitor_unblocked";

package/rest-client.js

@@ -15,7 +15,7 @@ var CossistantRestClient = class {
 	constructor(config) {
 		this.config = config;
 		this.publicKey = config.publicKey || (typeof process !== "undefined" ? process.env.NEXT_PUBLIC_COSSISTANT_API_KEY : void 0) || (typeof process !== "undefined" ? process.env.COSSISTANT_API_KEY : void 0) || (typeof process !== "undefined" ? process.env.NEXT_PUBLIC_COSSISTANT_KEY : void 0) || "";
-		if (!this.publicKey) throw new Error("Public key is required. Please provide it in the config or set NEXT_PUBLIC_COSSISTANT_API_KEY or COSSISTANT_PUBLIC_KEY environment variable.");
+		if (!this.publicKey) throw new Error("Public key is required. Please provide it in the config or set NEXT_PUBLIC_COSSISTANT_API_KEY or COSSISTANT_API_KEY environment variable.");
 		this.baseHeaders = {
 			"Content-Type": "application/json",
 			"X-Public-Key": this.publicKey

package/rest-client.js.map

@@ -1 +1 @@
-{"version":3,"file":"rest-client.js","names":["headers: Record<string, string>","body: CreateConversationRequestBody","body: MarkConversationSeenRequestBody","body: SetConversationTypingRequestBody"],"sources":["../src/rest-client.ts"],"sourcesContent":["import type { IdentifyContactResponse } from \"@cossistant/types/api/contact\";\nimport type {\n\tCreateConversationRequestBody,\n\tCreateConversationResponseBody,\n\tGetConversationRequest,\n\tGetConversationResponse,\n\tGetConversationSeenDataResponse,\n\tListConversationsRequest,\n\tListConversationsResponse,\n\tMarkConversationSeenRequestBody,\n\tMarkConversationSeenResponseBody,\n\tSetConversationTypingRequestBody,\n\tSetConversationTypingResponseBody,\n} from \"@cossistant/types/api/conversation\";\nimport type {\n\tGetConversationTimelineItemsRequest,\n\tGetConversationTimelineItemsResponse,\n\tSendTimelineItemRequest,\n\tSendTimelineItemResponse,\n} from \"@cossistant/types/api/timeline-item\";\nimport { logger } from \"./logger\";\nimport {\n\tCossistantAPIError,\n\ttype CossistantConfig,\n\ttype PublicWebsiteResponse,\n\ttype UpdateVisitorRequest,\n\ttype VisitorMetadata,\n\ttype VisitorResponse,\n} from \"./types\";\nimport { generateConversationId } from \"./utils\";\nimport { collectVisitorData } from \"./visitor-data\";\nimport {\n\tgetExistingVisitorId,\n\tgetVisitorId,\n\tsetVisitorId,\n} from \"./visitor-tracker\";\n\nexport class CossistantRestClient {\n\tprivate config: CossistantConfig;\n\tprivate baseHeaders: Record<string, string>;\n\tprivate publicKey: string;\n\tprivate websiteId: string | null = null;\n\tprivate visitorId: string | null = null;\n\tprivate visitorBlocked = false;\n\n\tconstructor(config: CossistantConfig) {\n\t\tthis.config = config;\n\n\t\t// Get public key from config or environment variables\n\t\tthis.publicKey =\n\t\t\tconfig.publicKey ||\n\t\t\t(typeof process !== \"undefined\"\n\t\t\t\t? process.env.NEXT_PUBLIC_COSSISTANT_API_KEY\n\t\t\t\t: undefined) ||\n\t\t\t(typeof process !== \"undefined\"\n\t\t\t\t? process.env.COSSISTANT_API_KEY\n\t\t\t\t: undefined) ||\n\t\t\t(typeof process !== \"undefined\"\n\t\t\t\t? process.env.NEXT_PUBLIC_COSSISTANT_KEY\n\t\t\t\t: undefined) ||\n\t\t\t\"\";\n\n\t\tif (!this.publicKey) {\n\t\t\tthrow new Error(\n\t\t\t\t\"Public key is required. Please provide it in the config or set NEXT_PUBLIC_COSSISTANT_API_KEY or COSSISTANT_PUBLIC_KEY environment variable.\"\n\t\t\t);\n\t\t}\n\n\t\tthis.baseHeaders = {\n\t\t\t\"Content-Type\": \"application/json\",\n\t\t\t\"X-Public-Key\": this.publicKey,\n\t\t};\n\n\t\tif (config.userId) {\n\t\t\tthis.baseHeaders[\"X-User-ID\"] = config.userId;\n\t\t}\n\n\t\tif (config.organizationId) {\n\t\t\tthis.baseHeaders[\"X-Organization-ID\"] = config.organizationId;\n\t\t}\n\t}\n\n\tprivate normalizeVisitorResponse(payload: VisitorResponse): VisitorResponse {\n\t\tconst contact = payload.contact ? payload.contact : null;\n\t\treturn {\n\t\t\t...payload,\n\t\t\t// Ensure latitude and longitude are numbers or null\n\t\t\tlatitude:\n\t\t\t\ttypeof payload.latitude === \"string\"\n\t\t\t\t\t? Number.parseFloat(payload.latitude)\n\t\t\t\t\t: payload.latitude,\n\t\t\tlongitude:\n\t\t\t\ttypeof payload.longitude === \"string\"\n\t\t\t\t\t? Number.parseFloat(payload.longitude)\n\t\t\t\t\t: payload.longitude,\n\t\t\tcreatedAt: payload.createdAt,\n\t\t\tupdatedAt: payload.updatedAt,\n\t\t\tlastSeenAt: payload.lastSeenAt ? payload.lastSeenAt : null,\n\t\t\tblockedAt: payload.blockedAt ? payload.blockedAt : null,\n\t\t\tcontact: payload.contact ? payload.contact : null,\n\t\t};\n\t}\n\n\tprivate resolveVisitorId(): string {\n\t\tif (this.visitorId) {\n\t\t\treturn this.visitorId;\n\t\t}\n\n\t\tif (this.websiteId) {\n\t\t\tconst storedVisitorId = getVisitorId(this.websiteId);\n\t\t\tif (storedVisitorId) {\n\t\t\t\tthis.visitorId = storedVisitorId;\n\t\t\t\treturn storedVisitorId;\n\t\t\t}\n\t\t}\n\n\t\tthrow new Error(\"Visitor ID is required\");\n\t}\n\n\tprivate async syncVisitorSnapshot(visitorId: string): Promise<void> {\n\t\ttry {\n\t\t\tconst visitorData = await collectVisitorData();\n\t\t\tif (!visitorData) {\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tconst payload = Object.entries(visitorData).reduce<\n\t\t\t\tPartial<UpdateVisitorRequest>\n\t\t\t>((acc, [key, value]) => {\n\t\t\t\tif (value === null || value === undefined) {\n\t\t\t\t\treturn acc;\n\t\t\t\t}\n\t\t\t\t(acc as Record<string, unknown>)[key] = value;\n\t\t\t\treturn acc;\n\t\t\t}, {});\n\n\t\t\tif (Object.keys(payload).length === 0) {\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tawait this.request<VisitorResponse>(`/visitors/${visitorId}`, {\n\t\t\t\tmethod: \"PATCH\",\n\t\t\t\tbody: JSON.stringify(payload),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t});\n\t\t} catch (error) {\n\t\t\tlogger.warn(\"Failed to sync visitor data\", error);\n\t\t}\n\t}\n\n\tprivate async request<T>(\n\t\tpath: string,\n\t\toptions: RequestInit = {}\n\t): Promise<T> {\n\t\tif (this.visitorBlocked) {\n\t\t\tconst method = (options.method ?? \"GET\").toUpperCase();\n\t\t\tconst [rawPath] = path.split(\"?\");\n\t\t\tconst normalizedPath = rawPath?.endsWith(\"/\")\n\t\t\t\t? rawPath.slice(0, -1)\n\t\t\t\t: rawPath;\n\t\t\tconst isWebsitesRoot = normalizedPath === \"/websites\";\n\t\t\tconst isSafeMethod = method === \"GET\" || method === \"HEAD\";\n\n\t\t\tif (!(isWebsitesRoot && isSafeMethod)) {\n\t\t\t\tthrow new CossistantAPIError({\n\t\t\t\t\tcode: \"VISITOR_BLOCKED\",\n\t\t\t\t\tmessage: \"Visitor is blocked and cannot perform this action.\",\n\t\t\t\t\tdetails: { path, method },\n\t\t\t\t});\n\t\t\t}\n\t\t}\n\n\t\tconst url = `${this.config.apiUrl}${path}`;\n\n\t\tconst response = await fetch(url, {\n\t\t\t...options,\n\t\t\theaders: {\n\t\t\t\t...this.baseHeaders,\n\t\t\t\t...options.headers,\n\t\t\t},\n\t\t});\n\n\t\tif (!response.ok) {\n\t\t\tconst errorData = await response.json().catch(() => ({}));\n\t\t\tconst statusCode = response.status;\n\t\t\tconst errorCode = errorData.code || `HTTP_${statusCode}`;\n\t\t\tconst serverMessage = errorData.message;\n\n\t\t\t// Determine if this is an authentication/authorization error\n\t\t\tconst isAuthError =\n\t\t\t\tstatusCode === 401 ||\n\t\t\t\tstatusCode === 403 ||\n\t\t\t\terrorCode === \"UNAUTHORIZED\" ||\n\t\t\t\terrorCode === \"FORBIDDEN\" ||\n\t\t\t\terrorCode === \"INVALID_API_KEY\" ||\n\t\t\t\terrorCode === \"API_KEY_EXPIRED\" ||\n\t\t\t\terrorCode === \"API_KEY_MISSING\" ||\n\t\t\t\terrorCode?.toUpperCase().includes(\"AUTH\") ||\n\t\t\t\terrorCode?.toUpperCase().includes(\"API_KEY\");\n\n\t\t\t// Use appropriate error message based on error type\n\t\t\tconst errorMessage = isAuthError\n\t\t\t\t? \"Your Cossistant public API key is invalid, expired, missing or not authorized to access this resource.\"\n\t\t\t\t: serverMessage || `Request failed with status ${statusCode}`;\n\n\t\t\t// Log with appropriate level based on error type\n\t\t\tif (isAuthError) {\n\t\t\t\tlogger.error(errorMessage, {\n\t\t\t\t\tdetails: errorData.details,\n\t\t\t\t\tpath,\n\t\t\t\t\tstatus: statusCode,\n\t\t\t\t\tcode: errorCode,\n\t\t\t\t});\n\t\t\t} else {\n\t\t\t\tlogger.error(\"API request failed\", {\n\t\t\t\t\tmessage: errorMessage,\n\t\t\t\t\tdetails: errorData.details,\n\t\t\t\t\tpath,\n\t\t\t\t\tstatus: statusCode,\n\t\t\t\t\tcode: errorCode,\n\t\t\t\t});\n\t\t\t}\n\n\t\t\tthrow new CossistantAPIError({\n\t\t\t\tcode: errorCode,\n\t\t\t\tmessage: errorMessage,\n\t\t\t\tdetails: errorData.details,\n\t\t\t});\n\t\t}\n\n\t\treturn response.json();\n\t}\n\n\tasync getWebsite(): Promise<PublicWebsiteResponse> {\n\t\t// Make the request with visitor ID if we have one stored\n\t\tconst headers: Record<string, string> = {};\n\n\t\t// First, check if we already know the website ID and have a visitor ID for it\n\t\tif (this.websiteId) {\n\t\t\tconst storedVisitorId = getVisitorId(this.websiteId);\n\t\t\tif (storedVisitorId) {\n\t\t\t\theaders[\"X-Visitor-Id\"] = storedVisitorId;\n\t\t\t}\n\t\t} else {\n\t\t\t// We don't know the website ID yet, but check if we have any existing visitor\n\t\t\t// This prevents creating duplicate visitors on page refresh\n\t\t\tconst existingVisitor = getExistingVisitorId(this.publicKey);\n\t\t\tif (existingVisitor) {\n\t\t\t\theaders[\"X-Visitor-Id\"] = existingVisitor.visitorId;\n\t\t\t\t// Pre-populate our local state\n\t\t\t\tthis.websiteId = existingVisitor.websiteId;\n\t\t\t\tthis.visitorId = existingVisitor.visitorId;\n\t\t\t}\n\t\t}\n\n\t\tconst response = await this.request<PublicWebsiteResponse>(\"/websites\", {\n\t\t\theaders,\n\t\t});\n\n\t\t// Store the website ID for future requests\n\t\tthis.websiteId = response.id;\n\n\t\t// Store the visitor ID if we got one\n\t\tthis.visitorBlocked = response.visitor?.isBlocked ?? false;\n\n\t\tif (response.visitor?.id) {\n\t\t\tif (this.visitorBlocked) {\n\t\t\t\tthis.visitorId = response.visitor.id;\n\t\t\t\tsetVisitorId(response.id, response.visitor.id);\n\t\t\t\treturn response;\n\t\t\t}\n\n\t\t\tthis.visitorId = response.visitor.id;\n\t\t\tsetVisitorId(response.id, response.visitor.id);\n\t\t\tthis.syncVisitorSnapshot(response.visitor.id);\n\t\t}\n\n\t\treturn response;\n\t}\n\n\t// Manually prime website and visitor context when the caller already has it\n\tsetWebsiteContext(websiteId: string, visitorId?: string): void {\n\t\tthis.websiteId = websiteId;\n\t\tif (visitorId) {\n\t\t\tthis.visitorId = visitorId;\n\t\t\tsetVisitorId(websiteId, visitorId);\n\t\t}\n\t}\n\n\tsetVisitorBlocked(isBlocked: boolean): void {\n\t\tthis.visitorBlocked = isBlocked;\n\t}\n\n\tgetCurrentWebsiteId(): string | null {\n\t\treturn this.websiteId;\n\t}\n\n\tgetCurrentVisitorId(): string | null {\n\t\tif (this.visitorId) {\n\t\t\treturn this.visitorId;\n\t\t}\n\n\t\tif (!this.websiteId) {\n\t\t\treturn null;\n\t\t}\n\n\t\treturn getVisitorId(this.websiteId) ?? null;\n\t}\n\n\tasync updateVisitorMetadata(\n\t\tmetadata: VisitorMetadata\n\t): Promise<VisitorResponse> {\n\t\tconst visitorId = this.resolveVisitorId();\n\t\tconst response = await this.request<VisitorResponse>(\n\t\t\t`/visitors/${visitorId}/metadata`,\n\t\t\t{\n\t\t\t\tmethod: \"PATCH\",\n\t\t\t\tbody: JSON.stringify({ metadata }),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t}\n\t\t);\n\n\t\treturn this.normalizeVisitorResponse(response);\n\t}\n\n\t/**\n\t * Identify a visitor by creating or updating their contact information\n\t * This will link the visitor to a contact record that can be tracked across devices\n\t */\n\tasync identify(params: {\n\t\texternalId?: string;\n\t\temail?: string;\n\t\tname?: string;\n\t\timage?: string;\n\t\tmetadata?: Record<string, unknown>;\n\t\tcontactOrganizationId?: string;\n\t}): Promise<IdentifyContactResponse> {\n\t\tconst visitorId = this.resolveVisitorId();\n\n\t\tconst response = await this.request<IdentifyContactResponse>(\n\t\t\t\"/contacts/identify\",\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify({\n\t\t\t\t\tvisitorId,\n\t\t\t\t\t...params,\n\t\t\t\t}),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tcontact: {\n\t\t\t\t...response.contact,\n\t\t\t\t// Ensure metadata is properly typed\n\t\t\t\tmetadata:\n\t\t\t\t\ttypeof response.contact.metadata === \"string\"\n\t\t\t\t\t\t? JSON.parse(response.contact.metadata)\n\t\t\t\t\t\t: response.contact.metadata,\n\t\t\t\tcreatedAt: response.contact.createdAt,\n\t\t\t\tupdatedAt: response.contact.updatedAt,\n\t\t\t},\n\t\t\tvisitorId: response.visitorId,\n\t\t};\n\t}\n\n\t/**\n\t * Update metadata for the contact associated with the current visitor\n\t * Note: The visitor must be identified first via the identify() method\n\t */\n\tasync updateContactMetadata(\n\t\tmetadata: Record<string, unknown>\n\t): Promise<VisitorResponse> {\n\t\t// This still uses the visitor metadata endpoint for backward compatibility\n\t\t// The endpoint will internally update the contact metadata\n\t\treturn this.updateVisitorMetadata(metadata as VisitorMetadata);\n\t}\n\n\tasync createConversation(\n\t\tparams: Partial<CreateConversationRequestBody> = {}\n\t): Promise<CreateConversationResponseBody> {\n\t\tconst conversationId = params.conversationId || generateConversationId();\n\n\t\t// Get visitor ID from storage if we have the website ID, or use the provided one\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required\");\n\t\t}\n\n\t\tconst body: CreateConversationRequestBody = {\n\t\t\tconversationId,\n\t\t\tvisitorId,\n\t\t\tdefaultTimelineItems: params.defaultTimelineItems || [],\n\t\t\tchannel: params.channel || \"widget\",\n\t\t};\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<CreateConversationResponseBody>(\n\t\t\t\"/conversations\",\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversation: {\n\t\t\t\t...response.conversation,\n\t\t\t\tcreatedAt: response.conversation.createdAt,\n\t\t\t\tupdatedAt: response.conversation.updatedAt,\n\t\t\t\tdeletedAt: response.conversation.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: response.conversation.lastTimelineItem,\n\t\t\t},\n\t\t\tinitialTimelineItems: response.initialTimelineItems,\n\t\t};\n\t}\n\n\tasync updateConfiguration(config: Partial<CossistantConfig>): Promise<void> {\n\t\tif (config.publicKey) {\n\t\t\tthis.publicKey = config.publicKey;\n\t\t\tthis.baseHeaders[\"X-Public-Key\"] = config.publicKey;\n\t\t}\n\n\t\tif (config.userId) {\n\t\t\tthis.baseHeaders[\"X-User-ID\"] = config.userId;\n\t\t} else if (config.userId === null) {\n\t\t\tconst { \"X-User-ID\": _, ...rest } = this.baseHeaders;\n\t\t\tthis.baseHeaders = rest;\n\t\t}\n\n\t\tif (config.organizationId) {\n\t\t\tthis.baseHeaders[\"X-Organization-ID\"] = config.organizationId;\n\t\t} else if (config.organizationId === null) {\n\t\t\tconst { \"X-Organization-ID\": _, ...rest } = this.baseHeaders;\n\t\t\tthis.baseHeaders = rest;\n\t\t}\n\n\t\tthis.config = { ...this.config, ...config };\n\t}\n\n\tasync listConversations(\n\t\tparams: Partial<ListConversationsRequest> = {}\n\t): Promise<ListConversationsResponse> {\n\t\t// Get visitor ID from storage if we have the website ID, or use the provided one\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required\");\n\t\t}\n\n\t\t// Create query parameters\n\t\tconst queryParams = new URLSearchParams();\n\n\t\tif (visitorId) {\n\t\t\tqueryParams.set(\"visitorId\", visitorId);\n\t\t}\n\n\t\tif (params.page) {\n\t\t\tqueryParams.set(\"page\", params.page.toString());\n\t\t}\n\n\t\tif (params.limit) {\n\t\t\tqueryParams.set(\"limit\", params.limit.toString());\n\t\t}\n\n\t\tif (params.status) {\n\t\t\tqueryParams.set(\"status\", params.status);\n\t\t}\n\n\t\tif (params.orderBy) {\n\t\t\tqueryParams.set(\"orderBy\", params.orderBy);\n\t\t}\n\n\t\tif (params.order) {\n\t\t\tqueryParams.set(\"order\", params.order);\n\t\t}\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<ListConversationsResponse>(\n\t\t\t`/conversations?${queryParams.toString()}`,\n\t\t\t{\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversations: response.conversations.map((conv) => ({\n\t\t\t\t...conv,\n\t\t\t\tcreatedAt: conv.createdAt,\n\t\t\t\tupdatedAt: conv.updatedAt,\n\t\t\t\tdeletedAt: conv.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: conv.lastTimelineItem,\n\t\t\t})),\n\t\t\tpagination: response.pagination,\n\t\t};\n\t}\n\n\tasync getConversation(\n\t\tparams: GetConversationRequest\n\t): Promise<GetConversationResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<GetConversationResponse>(\n\t\t\t`/conversations/${params.conversationId}`,\n\t\t\t{\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversation: {\n\t\t\t\t...response.conversation,\n\t\t\t\tcreatedAt: response.conversation.createdAt,\n\t\t\t\tupdatedAt: response.conversation.updatedAt,\n\t\t\t\tdeletedAt: response.conversation.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: response.conversation.lastTimelineItem,\n\t\t\t},\n\t\t};\n\t}\n\n\tasync markConversationSeen(\n\t\tparams: {\n\t\t\tconversationId: string;\n\t\t} & Partial<MarkConversationSeenRequestBody>\n\t): Promise<MarkConversationSeenResponseBody> {\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required to mark a conversation as seen\");\n\t\t}\n\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst body: MarkConversationSeenRequestBody = {};\n\t\tif (params.visitorId) {\n\t\t\tbody.visitorId = params.visitorId;\n\t\t}\n\n\t\tconst response = await this.request<MarkConversationSeenResponseBody>(\n\t\t\t`/conversations/${params.conversationId}/seen`,\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tconversationId: response.conversationId,\n\t\t\tlastSeenAt: response.lastSeenAt,\n\t\t};\n\t}\n\n\tasync getConversationSeenData(params: {\n\t\tconversationId: string;\n\t}): Promise<GetConversationSeenDataResponse> {\n\t\tconst response = await this.request<GetConversationSeenDataResponse>(\n\t\t\t`/conversations/${params.conversationId}/seen`,\n\t\t\t{\n\t\t\t\tmethod: \"GET\",\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tseenData: response.seenData.map((item) => ({\n\t\t\t\t...item,\n\t\t\t\tlastSeenAt: item.lastSeenAt,\n\t\t\t\tcreatedAt: item.createdAt,\n\t\t\t\tupdatedAt: item.updatedAt,\n\t\t\t\tdeletedAt: item.deletedAt ? item.deletedAt : null,\n\t\t\t})),\n\t\t};\n\t}\n\n\tasync setConversationTyping(params: {\n\t\tconversationId: string;\n\t\tisTyping: boolean;\n\t\tvisitorPreview?: string | null;\n\t\tvisitorId?: string;\n\t}): Promise<SetConversationTypingResponseBody> {\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required to report typing state\");\n\t\t}\n\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst body: SetConversationTypingRequestBody = {\n\t\t\tisTyping: params.isTyping,\n\t\t};\n\n\t\tif (params.visitorId) {\n\t\t\tbody.visitorId = params.visitorId;\n\t\t}\n\n\t\tif (params.visitorPreview && params.isTyping) {\n\t\t\tbody.visitorPreview = params.visitorPreview.slice(0, 2000);\n\t\t}\n\n\t\tconst response = await this.request<SetConversationTypingResponseBody>(\n\t\t\t`/conversations/${params.conversationId}/typing`,\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tconversationId: response.conversationId,\n\t\t\tisTyping: response.isTyping,\n\t\t\tvisitorPreview: response.visitorPreview,\n\t\t\tsentAt: response.sentAt,\n\t\t};\n\t}\n\n\tasync sendMessage(\n\t\tparams: SendTimelineItemRequest\n\t): Promise<SendTimelineItemResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<SendTimelineItemResponse>(\"/messages\", {\n\t\t\tmethod: \"POST\",\n\t\t\tbody: JSON.stringify(params),\n\t\t\theaders,\n\t\t});\n\n\t\treturn {\n\t\t\titem: response.item,\n\t\t};\n\t}\n\n\tasync getConversationTimelineItems(\n\t\tparams: GetConversationTimelineItemsRequest & { conversationId: string }\n\t): Promise<GetConversationTimelineItemsResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Create query parameters\n\t\tconst queryParams = new 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Please provide it in the config or set NEXT_PUBLIC_COSSISTANT_API_KEY or COSSISTANT_API_KEY environment variable.\"\n\t\t\t);\n\t\t}\n\n\t\tthis.baseHeaders = {\n\t\t\t\"Content-Type\": \"application/json\",\n\t\t\t\"X-Public-Key\": this.publicKey,\n\t\t};\n\n\t\tif (config.userId) {\n\t\t\tthis.baseHeaders[\"X-User-ID\"] = config.userId;\n\t\t}\n\n\t\tif (config.organizationId) {\n\t\t\tthis.baseHeaders[\"X-Organization-ID\"] = config.organizationId;\n\t\t}\n\t}\n\n\tprivate normalizeVisitorResponse(payload: VisitorResponse): VisitorResponse {\n\t\tconst contact = payload.contact ? payload.contact : null;\n\t\treturn {\n\t\t\t...payload,\n\t\t\t// Ensure latitude and longitude are numbers or null\n\t\t\tlatitude:\n\t\t\t\ttypeof payload.latitude === \"string\"\n\t\t\t\t\t? Number.parseFloat(payload.latitude)\n\t\t\t\t\t: payload.latitude,\n\t\t\tlongitude:\n\t\t\t\ttypeof payload.longitude === \"string\"\n\t\t\t\t\t? Number.parseFloat(payload.longitude)\n\t\t\t\t\t: payload.longitude,\n\t\t\tcreatedAt: payload.createdAt,\n\t\t\tupdatedAt: payload.updatedAt,\n\t\t\tlastSeenAt: payload.lastSeenAt ? payload.lastSeenAt : null,\n\t\t\tblockedAt: payload.blockedAt ? payload.blockedAt : null,\n\t\t\tcontact: payload.contact ? payload.contact : null,\n\t\t};\n\t}\n\n\tprivate resolveVisitorId(): string {\n\t\tif (this.visitorId) {\n\t\t\treturn this.visitorId;\n\t\t}\n\n\t\tif (this.websiteId) {\n\t\t\tconst storedVisitorId = getVisitorId(this.websiteId);\n\t\t\tif (storedVisitorId) {\n\t\t\t\tthis.visitorId = storedVisitorId;\n\t\t\t\treturn storedVisitorId;\n\t\t\t}\n\t\t}\n\n\t\tthrow new Error(\"Visitor ID is required\");\n\t}\n\n\tprivate async syncVisitorSnapshot(visitorId: string): Promise<void> {\n\t\ttry {\n\t\t\tconst visitorData = await collectVisitorData();\n\t\t\tif (!visitorData) {\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tconst payload = Object.entries(visitorData).reduce<\n\t\t\t\tPartial<UpdateVisitorRequest>\n\t\t\t>((acc, [key, value]) => {\n\t\t\t\tif (value === null || value === undefined) {\n\t\t\t\t\treturn acc;\n\t\t\t\t}\n\t\t\t\t(acc as Record<string, unknown>)[key] = value;\n\t\t\t\treturn acc;\n\t\t\t}, {});\n\n\t\t\tif (Object.keys(payload).length === 0) {\n\t\t\t\treturn;\n\t\t\t}\n\n\t\t\tawait this.request<VisitorResponse>(`/visitors/${visitorId}`, {\n\t\t\t\tmethod: \"PATCH\",\n\t\t\t\tbody: JSON.stringify(payload),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t});\n\t\t} catch (error) {\n\t\t\tlogger.warn(\"Failed to sync visitor data\", error);\n\t\t}\n\t}\n\n\tprivate async request<T>(\n\t\tpath: string,\n\t\toptions: RequestInit = {}\n\t): Promise<T> {\n\t\tif (this.visitorBlocked) {\n\t\t\tconst method = (options.method ?? \"GET\").toUpperCase();\n\t\t\tconst [rawPath] = path.split(\"?\");\n\t\t\tconst normalizedPath = rawPath?.endsWith(\"/\")\n\t\t\t\t? rawPath.slice(0, -1)\n\t\t\t\t: rawPath;\n\t\t\tconst isWebsitesRoot = normalizedPath === \"/websites\";\n\t\t\tconst isSafeMethod = method === \"GET\" || method === \"HEAD\";\n\n\t\t\tif (!(isWebsitesRoot && isSafeMethod)) {\n\t\t\t\tthrow new CossistantAPIError({\n\t\t\t\t\tcode: \"VISITOR_BLOCKED\",\n\t\t\t\t\tmessage: \"Visitor is blocked and cannot perform this action.\",\n\t\t\t\t\tdetails: { path, method },\n\t\t\t\t});\n\t\t\t}\n\t\t}\n\n\t\tconst url = `${this.config.apiUrl}${path}`;\n\n\t\tconst response = await fetch(url, {\n\t\t\t...options,\n\t\t\theaders: {\n\t\t\t\t...this.baseHeaders,\n\t\t\t\t...options.headers,\n\t\t\t},\n\t\t});\n\n\t\tif (!response.ok) {\n\t\t\tconst errorData = await response.json().catch(() => ({}));\n\t\t\tconst statusCode = response.status;\n\t\t\tconst errorCode = errorData.code || `HTTP_${statusCode}`;\n\t\t\tconst serverMessage = errorData.message;\n\n\t\t\t// Determine if this is an authentication/authorization error\n\t\t\tconst isAuthError =\n\t\t\t\tstatusCode === 401 ||\n\t\t\t\tstatusCode === 403 ||\n\t\t\t\terrorCode === \"UNAUTHORIZED\" ||\n\t\t\t\terrorCode === \"FORBIDDEN\" ||\n\t\t\t\terrorCode === \"INVALID_API_KEY\" ||\n\t\t\t\terrorCode === \"API_KEY_EXPIRED\" ||\n\t\t\t\terrorCode === \"API_KEY_MISSING\" ||\n\t\t\t\terrorCode?.toUpperCase().includes(\"AUTH\") ||\n\t\t\t\terrorCode?.toUpperCase().includes(\"API_KEY\");\n\n\t\t\t// Use appropriate error message based on error type\n\t\t\tconst errorMessage = isAuthError\n\t\t\t\t? \"Your Cossistant public API key is invalid, expired, missing or not authorized to access this resource.\"\n\t\t\t\t: serverMessage || `Request failed with status ${statusCode}`;\n\n\t\t\t// Log with appropriate level based on error type\n\t\t\tif (isAuthError) {\n\t\t\t\tlogger.error(errorMessage, {\n\t\t\t\t\tdetails: errorData.details,\n\t\t\t\t\tpath,\n\t\t\t\t\tstatus: statusCode,\n\t\t\t\t\tcode: errorCode,\n\t\t\t\t});\n\t\t\t} else {\n\t\t\t\tlogger.error(\"API request failed\", {\n\t\t\t\t\tmessage: errorMessage,\n\t\t\t\t\tdetails: errorData.details,\n\t\t\t\t\tpath,\n\t\t\t\t\tstatus: statusCode,\n\t\t\t\t\tcode: errorCode,\n\t\t\t\t});\n\t\t\t}\n\n\t\t\tthrow new CossistantAPIError({\n\t\t\t\tcode: errorCode,\n\t\t\t\tmessage: errorMessage,\n\t\t\t\tdetails: errorData.details,\n\t\t\t});\n\t\t}\n\n\t\treturn response.json();\n\t}\n\n\tasync getWebsite(): Promise<PublicWebsiteResponse> {\n\t\t// Make the request with visitor ID if we have one stored\n\t\tconst headers: Record<string, string> = {};\n\n\t\t// First, check if we already know the website ID and have a visitor ID for it\n\t\tif (this.websiteId) {\n\t\t\tconst storedVisitorId = getVisitorId(this.websiteId);\n\t\t\tif (storedVisitorId) {\n\t\t\t\theaders[\"X-Visitor-Id\"] = storedVisitorId;\n\t\t\t}\n\t\t} else {\n\t\t\t// We don't know the website ID yet, but check if we have any existing visitor\n\t\t\t// This prevents creating duplicate visitors on page refresh\n\t\t\tconst existingVisitor = getExistingVisitorId(this.publicKey);\n\t\t\tif (existingVisitor) {\n\t\t\t\theaders[\"X-Visitor-Id\"] = existingVisitor.visitorId;\n\t\t\t\t// Pre-populate our local state\n\t\t\t\tthis.websiteId = existingVisitor.websiteId;\n\t\t\t\tthis.visitorId = existingVisitor.visitorId;\n\t\t\t}\n\t\t}\n\n\t\tconst response = await this.request<PublicWebsiteResponse>(\"/websites\", {\n\t\t\theaders,\n\t\t});\n\n\t\t// Store the website ID for future requests\n\t\tthis.websiteId = response.id;\n\n\t\t// Store the visitor ID if we got one\n\t\tthis.visitorBlocked = response.visitor?.isBlocked ?? false;\n\n\t\tif (response.visitor?.id) {\n\t\t\tif (this.visitorBlocked) {\n\t\t\t\tthis.visitorId = response.visitor.id;\n\t\t\t\tsetVisitorId(response.id, response.visitor.id);\n\t\t\t\treturn response;\n\t\t\t}\n\n\t\t\tthis.visitorId = response.visitor.id;\n\t\t\tsetVisitorId(response.id, response.visitor.id);\n\t\t\tthis.syncVisitorSnapshot(response.visitor.id);\n\t\t}\n\n\t\treturn response;\n\t}\n\n\t// Manually prime website and visitor context when the caller already has it\n\tsetWebsiteContext(websiteId: string, visitorId?: string): void {\n\t\tthis.websiteId = websiteId;\n\t\tif (visitorId) {\n\t\t\tthis.visitorId = visitorId;\n\t\t\tsetVisitorId(websiteId, visitorId);\n\t\t}\n\t}\n\n\tsetVisitorBlocked(isBlocked: boolean): void {\n\t\tthis.visitorBlocked = isBlocked;\n\t}\n\n\tgetCurrentWebsiteId(): string | null {\n\t\treturn this.websiteId;\n\t}\n\n\tgetCurrentVisitorId(): string | null {\n\t\tif (this.visitorId) {\n\t\t\treturn this.visitorId;\n\t\t}\n\n\t\tif (!this.websiteId) {\n\t\t\treturn null;\n\t\t}\n\n\t\treturn getVisitorId(this.websiteId) ?? null;\n\t}\n\n\tasync updateVisitorMetadata(\n\t\tmetadata: VisitorMetadata\n\t): Promise<VisitorResponse> {\n\t\tconst visitorId = this.resolveVisitorId();\n\t\tconst response = await this.request<VisitorResponse>(\n\t\t\t`/visitors/${visitorId}/metadata`,\n\t\t\t{\n\t\t\t\tmethod: \"PATCH\",\n\t\t\t\tbody: JSON.stringify({ metadata }),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t}\n\t\t);\n\n\t\treturn this.normalizeVisitorResponse(response);\n\t}\n\n\t/**\n\t * Identify a visitor by creating or updating their contact information\n\t * This will link the visitor to a contact record that can be tracked across devices\n\t */\n\tasync identify(params: {\n\t\texternalId?: string;\n\t\temail?: string;\n\t\tname?: string;\n\t\timage?: string;\n\t\tmetadata?: Record<string, unknown>;\n\t\tcontactOrganizationId?: string;\n\t}): Promise<IdentifyContactResponse> {\n\t\tconst visitorId = this.resolveVisitorId();\n\n\t\tconst response = await this.request<IdentifyContactResponse>(\n\t\t\t\"/contacts/identify\",\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify({\n\t\t\t\t\tvisitorId,\n\t\t\t\t\t...params,\n\t\t\t\t}),\n\t\t\t\theaders: {\n\t\t\t\t\t\"X-Visitor-Id\": visitorId,\n\t\t\t\t},\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tcontact: {\n\t\t\t\t...response.contact,\n\t\t\t\t// Ensure metadata is properly typed\n\t\t\t\tmetadata:\n\t\t\t\t\ttypeof response.contact.metadata === \"string\"\n\t\t\t\t\t\t? JSON.parse(response.contact.metadata)\n\t\t\t\t\t\t: response.contact.metadata,\n\t\t\t\tcreatedAt: response.contact.createdAt,\n\t\t\t\tupdatedAt: response.contact.updatedAt,\n\t\t\t},\n\t\t\tvisitorId: response.visitorId,\n\t\t};\n\t}\n\n\t/**\n\t * Update metadata for the contact associated with the current visitor\n\t * Note: The visitor must be identified first via the identify() method\n\t */\n\tasync updateContactMetadata(\n\t\tmetadata: Record<string, unknown>\n\t): Promise<VisitorResponse> {\n\t\t// This still uses the visitor metadata endpoint for backward compatibility\n\t\t// The endpoint will internally update the contact metadata\n\t\treturn this.updateVisitorMetadata(metadata as VisitorMetadata);\n\t}\n\n\tasync createConversation(\n\t\tparams: Partial<CreateConversationRequestBody> = {}\n\t): Promise<CreateConversationResponseBody> {\n\t\tconst conversationId = params.conversationId || generateConversationId();\n\n\t\t// Get visitor ID from storage if we have the website ID, or use the provided one\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required\");\n\t\t}\n\n\t\tconst body: CreateConversationRequestBody = {\n\t\t\tconversationId,\n\t\t\tvisitorId,\n\t\t\tdefaultTimelineItems: params.defaultTimelineItems || [],\n\t\t\tchannel: params.channel || \"widget\",\n\t\t};\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<CreateConversationResponseBody>(\n\t\t\t\"/conversations\",\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversation: {\n\t\t\t\t...response.conversation,\n\t\t\t\tcreatedAt: response.conversation.createdAt,\n\t\t\t\tupdatedAt: response.conversation.updatedAt,\n\t\t\t\tdeletedAt: response.conversation.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: response.conversation.lastTimelineItem,\n\t\t\t},\n\t\t\tinitialTimelineItems: response.initialTimelineItems,\n\t\t};\n\t}\n\n\tasync updateConfiguration(config: Partial<CossistantConfig>): Promise<void> {\n\t\tif (config.publicKey) {\n\t\t\tthis.publicKey = config.publicKey;\n\t\t\tthis.baseHeaders[\"X-Public-Key\"] = config.publicKey;\n\t\t}\n\n\t\tif (config.userId) {\n\t\t\tthis.baseHeaders[\"X-User-ID\"] = config.userId;\n\t\t} else if (config.userId === null) {\n\t\t\tconst { \"X-User-ID\": _, ...rest } = this.baseHeaders;\n\t\t\tthis.baseHeaders = rest;\n\t\t}\n\n\t\tif (config.organizationId) {\n\t\t\tthis.baseHeaders[\"X-Organization-ID\"] = config.organizationId;\n\t\t} else if (config.organizationId === null) {\n\t\t\tconst { \"X-Organization-ID\": _, ...rest } = this.baseHeaders;\n\t\t\tthis.baseHeaders = rest;\n\t\t}\n\n\t\tthis.config = { ...this.config, ...config };\n\t}\n\n\tasync listConversations(\n\t\tparams: Partial<ListConversationsRequest> = {}\n\t): Promise<ListConversationsResponse> {\n\t\t// Get visitor ID from storage if we have the website ID, or use the provided one\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required\");\n\t\t}\n\n\t\t// Create query parameters\n\t\tconst queryParams = new URLSearchParams();\n\n\t\tif (visitorId) {\n\t\t\tqueryParams.set(\"visitorId\", visitorId);\n\t\t}\n\n\t\tif (params.page) {\n\t\t\tqueryParams.set(\"page\", params.page.toString());\n\t\t}\n\n\t\tif (params.limit) {\n\t\t\tqueryParams.set(\"limit\", params.limit.toString());\n\t\t}\n\n\t\tif (params.status) {\n\t\t\tqueryParams.set(\"status\", params.status);\n\t\t}\n\n\t\tif (params.orderBy) {\n\t\t\tqueryParams.set(\"orderBy\", params.orderBy);\n\t\t}\n\n\t\tif (params.order) {\n\t\t\tqueryParams.set(\"order\", params.order);\n\t\t}\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<ListConversationsResponse>(\n\t\t\t`/conversations?${queryParams.toString()}`,\n\t\t\t{\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversations: response.conversations.map((conv) => ({\n\t\t\t\t...conv,\n\t\t\t\tcreatedAt: conv.createdAt,\n\t\t\t\tupdatedAt: conv.updatedAt,\n\t\t\t\tdeletedAt: conv.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: conv.lastTimelineItem,\n\t\t\t})),\n\t\t\tpagination: response.pagination,\n\t\t};\n\t}\n\n\tasync getConversation(\n\t\tparams: GetConversationRequest\n\t): Promise<GetConversationResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<GetConversationResponse>(\n\t\t\t`/conversations/${params.conversationId}`,\n\t\t\t{\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\t// Convert date strings to Date objects\n\t\treturn {\n\t\t\tconversation: {\n\t\t\t\t...response.conversation,\n\t\t\t\tcreatedAt: response.conversation.createdAt,\n\t\t\t\tupdatedAt: response.conversation.updatedAt,\n\t\t\t\tdeletedAt: response.conversation.deletedAt ?? null,\n\t\t\t\tlastTimelineItem: response.conversation.lastTimelineItem,\n\t\t\t},\n\t\t};\n\t}\n\n\tasync markConversationSeen(\n\t\tparams: {\n\t\t\tconversationId: string;\n\t\t} & Partial<MarkConversationSeenRequestBody>\n\t): Promise<MarkConversationSeenResponseBody> {\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required to mark a conversation as seen\");\n\t\t}\n\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst body: MarkConversationSeenRequestBody = {};\n\t\tif (params.visitorId) {\n\t\t\tbody.visitorId = params.visitorId;\n\t\t}\n\n\t\tconst response = await this.request<MarkConversationSeenResponseBody>(\n\t\t\t`/conversations/${params.conversationId}/seen`,\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tconversationId: response.conversationId,\n\t\t\tlastSeenAt: response.lastSeenAt,\n\t\t};\n\t}\n\n\tasync getConversationSeenData(params: {\n\t\tconversationId: string;\n\t}): Promise<GetConversationSeenDataResponse> {\n\t\tconst response = await this.request<GetConversationSeenDataResponse>(\n\t\t\t`/conversations/${params.conversationId}/seen`,\n\t\t\t{\n\t\t\t\tmethod: \"GET\",\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tseenData: response.seenData.map((item) => ({\n\t\t\t\t...item,\n\t\t\t\tlastSeenAt: item.lastSeenAt,\n\t\t\t\tcreatedAt: item.createdAt,\n\t\t\t\tupdatedAt: item.updatedAt,\n\t\t\t\tdeletedAt: item.deletedAt ? item.deletedAt : null,\n\t\t\t})),\n\t\t};\n\t}\n\n\tasync setConversationTyping(params: {\n\t\tconversationId: string;\n\t\tisTyping: boolean;\n\t\tvisitorPreview?: string | null;\n\t\tvisitorId?: string;\n\t}): Promise<SetConversationTypingResponseBody> {\n\t\tconst storedVisitorId = this.websiteId\n\t\t\t? getVisitorId(this.websiteId)\n\t\t\t: undefined;\n\t\tconst visitorId = params.visitorId || storedVisitorId;\n\n\t\tif (!visitorId) {\n\t\t\tthrow new Error(\"Visitor ID is required to report typing state\");\n\t\t}\n\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst body: SetConversationTypingRequestBody = {\n\t\t\tisTyping: params.isTyping,\n\t\t};\n\n\t\tif (params.visitorId) {\n\t\t\tbody.visitorId = params.visitorId;\n\t\t}\n\n\t\tif (params.visitorPreview && params.isTyping) {\n\t\t\tbody.visitorPreview = params.visitorPreview.slice(0, 2000);\n\t\t}\n\n\t\tconst response = await this.request<SetConversationTypingResponseBody>(\n\t\t\t`/conversations/${params.conversationId}/typing`,\n\t\t\t{\n\t\t\t\tmethod: \"POST\",\n\t\t\t\tbody: JSON.stringify(body),\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\tconversationId: response.conversationId,\n\t\t\tisTyping: response.isTyping,\n\t\t\tvisitorPreview: response.visitorPreview,\n\t\t\tsentAt: response.sentAt,\n\t\t};\n\t}\n\n\tasync sendMessage(\n\t\tparams: SendTimelineItemRequest\n\t): Promise<SendTimelineItemResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<SendTimelineItemResponse>(\"/messages\", {\n\t\t\tmethod: \"POST\",\n\t\t\tbody: JSON.stringify(params),\n\t\t\theaders,\n\t\t});\n\n\t\treturn {\n\t\t\titem: response.item,\n\t\t};\n\t}\n\n\tasync getConversationTimelineItems(\n\t\tparams: GetConversationTimelineItemsRequest & { conversationId: string }\n\t): Promise<GetConversationTimelineItemsResponse> {\n\t\t// Get visitor ID from storage if we have the website ID\n\t\tconst visitorId = this.websiteId ? getVisitorId(this.websiteId) : undefined;\n\n\t\t// Create query parameters\n\t\tconst queryParams = new URLSearchParams();\n\n\t\tif (params.limit) {\n\t\t\tqueryParams.set(\"limit\", params.limit.toString());\n\t\t}\n\n\t\tif (params.cursor) {\n\t\t\tqueryParams.set(\"cursor\", params.cursor);\n\t\t}\n\n\t\t// Add visitor ID header if available\n\t\tconst headers: Record<string, string> = {};\n\t\tif (visitorId) {\n\t\t\theaders[\"X-Visitor-Id\"] = visitorId;\n\t\t}\n\n\t\tconst response = await this.request<GetConversationTimelineItemsResponse>(\n\t\t\t`/conversations/${params.conversationId}/timeline?${queryParams.toString()}`,\n\t\t\t{\n\t\t\t\theaders,\n\t\t\t}\n\t\t);\n\n\t\treturn {\n\t\t\titems: response.items,\n\t\t\tnextCursor: response.nextCursor,\n\t\t\thasNextPage: 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