@consilioweb/payload-support 0.16.0 → 1.1.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (199) hide show
  1. package/README.md +357 -435
  2. package/dist/components/TicketConversation/RewriteDropdown.cjs +98 -0
  3. package/dist/components/TicketConversation/RewriteDropdown.js +93 -0
  4. package/dist/components/TicketConversation/SkeletonText.cjs +21 -0
  5. package/dist/components/TicketConversation/SkeletonText.js +20 -0
  6. package/dist/components/TicketConversation/constants.cjs +27 -0
  7. package/dist/components/TicketConversation/constants.js +26 -1
  8. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.cjs +20 -0
  9. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.js +19 -0
  10. package/dist/components/TicketConversation/index.cjs +10 -147
  11. package/dist/components/TicketConversation/index.js +4 -141
  12. package/dist/index.cjs +1763 -677
  13. package/dist/index.d.cts +4 -0
  14. package/dist/index.d.ts +4 -0
  15. package/dist/index.js +1760 -677
  16. package/dist/views/BillingView/client.cjs +40 -54
  17. package/dist/views/BillingView/client.js +40 -54
  18. package/dist/views/ChatView/client.cjs +4 -3
  19. package/dist/views/ChatView/client.js +4 -3
  20. package/dist/views/CrmView/client.cjs +7 -7
  21. package/dist/views/CrmView/client.js +7 -7
  22. package/dist/views/EmailTrackingView/client.cjs +6 -5
  23. package/dist/views/EmailTrackingView/client.js +6 -5
  24. package/dist/views/ImportConversationView/client.cjs +4 -4
  25. package/dist/views/ImportConversationView/client.js +4 -4
  26. package/dist/views/LogsView/client.cjs +3 -2
  27. package/dist/views/LogsView/client.js +3 -2
  28. package/dist/views/NewTicketView/client.cjs +1 -1
  29. package/dist/views/NewTicketView/client.js +1 -1
  30. package/dist/views/PendingEmailsView/client.cjs +7 -6
  31. package/dist/views/PendingEmailsView/client.js +7 -6
  32. package/dist/views/SupportDashboardView/client.cjs +19 -22
  33. package/dist/views/SupportDashboardView/client.js +19 -22
  34. package/dist/views/TicketDetailView/NextActionItem.cjs +40 -0
  35. package/dist/views/TicketDetailView/NextActionItem.js +34 -0
  36. package/dist/views/TicketDetailView/RewriteDropdown.cjs +80 -0
  37. package/dist/views/TicketDetailView/RewriteDropdown.js +78 -0
  38. package/dist/views/TicketDetailView/client.cjs +59 -190
  39. package/dist/views/TicketDetailView/client.js +52 -183
  40. package/dist/views/TicketDetailView/constants.cjs +20 -0
  41. package/dist/views/TicketDetailView/constants.js +16 -0
  42. package/dist/views/TicketDetailView/helpers.cjs +23 -0
  43. package/dist/views/TicketDetailView/helpers.js +20 -0
  44. package/dist/views/TicketDetailView/types.cjs +2 -0
  45. package/dist/views/TicketDetailView/types.js +1 -0
  46. package/dist/views/TicketInboxView/client.cjs +14 -10
  47. package/dist/views/TicketInboxView/client.js +14 -10
  48. package/dist/views/TicketingSettingsView/client.cjs +101 -96
  49. package/dist/views/TicketingSettingsView/client.js +92 -88
  50. package/dist/views/TimeDashboardView/client.cjs +2 -2
  51. package/dist/views/TimeDashboardView/client.js +2 -2
  52. package/dist/views/shared/StatusPill.cjs +23 -12
  53. package/dist/views/shared/StatusPill.js +23 -12
  54. package/dist/views/shared/dateLocale.cjs +5 -0
  55. package/dist/views/shared/dateLocale.js +3 -0
  56. package/package.json +28 -15
  57. package/src/__tests__/generateTrackingToken.test.ts +53 -0
  58. package/src/__tests__/integration/ai-agent.test.ts +46 -0
  59. package/src/__tests__/integration/auth.test.ts +43 -0
  60. package/src/__tests__/integration/automation-rules.test.ts +68 -0
  61. package/src/__tests__/integration/buildTestPayload.ts +52 -0
  62. package/src/__tests__/integration/channels.test.ts +52 -0
  63. package/src/__tests__/integration/core-behaviors.test.ts +58 -0
  64. package/src/__tests__/integration/dashboard-volume.test.ts +31 -0
  65. package/src/__tests__/integration/digest.test.ts +48 -0
  66. package/src/__tests__/integration/invoice-pdf.test.ts +30 -0
  67. package/src/__tests__/integration/isolation.test.ts +81 -0
  68. package/src/__tests__/integration/mentions-invoice.test.ts +50 -0
  69. package/src/__tests__/integration/nps.test.ts +37 -0
  70. package/src/__tests__/integration/per-team-sla.test.ts +44 -0
  71. package/src/__tests__/integration/push.test.ts +75 -0
  72. package/src/__tests__/integration/sanitization.test.ts +35 -0
  73. package/src/__tests__/integration/sla-pause.test.ts +39 -0
  74. package/src/__tests__/integration/smoke.test.ts +26 -0
  75. package/src/__tests__/integration/snooze.test.ts +68 -0
  76. package/src/__tests__/integration/teams.test.ts +38 -0
  77. package/src/__tests__/rateLimiter.test.ts +89 -0
  78. package/src/__tests__/sanitizeHtml.test.ts +165 -0
  79. package/src/__tests__/sla.test.ts +258 -0
  80. package/src/collections/AutomationRules.ts +66 -0
  81. package/src/collections/NotificationQueue.ts +30 -0
  82. package/src/collections/PushSubscription.ts +28 -0
  83. package/src/collections/SatisfactionSurveys.ts +11 -2
  84. package/src/collections/SlaPolicies.ts +10 -0
  85. package/src/collections/SupportClients.ts +58 -1
  86. package/src/collections/SupportTeam.ts +27 -0
  87. package/src/collections/TicketActivityLog.ts +9 -4
  88. package/src/collections/TicketMessages.ts +140 -31
  89. package/src/collections/Tickets.ts +31 -73
  90. package/src/collections/index.ts +4 -0
  91. package/src/components/TicketConversation/RewriteDropdown.tsx +86 -0
  92. package/src/components/TicketConversation/SkeletonText.tsx +23 -0
  93. package/src/components/TicketConversation/constants.ts +29 -0
  94. package/src/components/TicketConversation/hooks/useDocumentIdFromUrl.ts +21 -0
  95. package/src/components/TicketConversation/index.tsx +4 -152
  96. package/src/endpoints/admin-chat-stream.ts +3 -4
  97. package/src/endpoints/admin-chat.ts +11 -20
  98. package/src/endpoints/admin-stats.ts +77 -35
  99. package/src/endpoints/ai-agent.ts +36 -0
  100. package/src/endpoints/apply-macro.ts +8 -14
  101. package/src/endpoints/auth-2fa.ts +12 -12
  102. package/src/endpoints/auto-close.ts +6 -10
  103. package/src/endpoints/billing.ts +17 -4
  104. package/src/endpoints/bulk-action.ts +7 -12
  105. package/src/endpoints/channels.ts +89 -0
  106. package/src/endpoints/chat-stream.ts +3 -4
  107. package/src/endpoints/chat.ts +7 -12
  108. package/src/endpoints/chatbot.ts +2 -2
  109. package/src/endpoints/client-intelligence.ts +4 -4
  110. package/src/endpoints/delete-account.ts +9 -16
  111. package/src/endpoints/email-stats.ts +2 -2
  112. package/src/endpoints/escalate.ts +2 -2
  113. package/src/endpoints/export-csv.ts +2 -2
  114. package/src/endpoints/export-data.ts +5 -8
  115. package/src/endpoints/import-conversation.ts +6 -10
  116. package/src/endpoints/index.ts +22 -1
  117. package/src/endpoints/invite-collaborator.ts +30 -15
  118. package/src/endpoints/invoice.ts +127 -0
  119. package/src/endpoints/kb-search.ts +2 -2
  120. package/src/endpoints/login.ts +12 -4
  121. package/src/endpoints/merge-clients.ts +14 -19
  122. package/src/endpoints/merge-tickets.ts +11 -18
  123. package/src/endpoints/oauth-google.ts +86 -39
  124. package/src/endpoints/pending-emails-process.ts +15 -25
  125. package/src/endpoints/process-digests.ts +93 -0
  126. package/src/endpoints/process-scheduled.ts +6 -10
  127. package/src/endpoints/process-snooze.ts +78 -0
  128. package/src/endpoints/purge-logs.ts +2 -2
  129. package/src/endpoints/push.ts +49 -0
  130. package/src/endpoints/resend-notification.ts +3 -4
  131. package/src/endpoints/round-robin-config.ts +3 -4
  132. package/src/endpoints/satisfaction.ts +21 -14
  133. package/src/endpoints/search.ts +5 -8
  134. package/src/endpoints/seed-kb.ts +3 -4
  135. package/src/endpoints/send-reminder.ts +6 -9
  136. package/src/endpoints/settings.ts +5 -2
  137. package/src/endpoints/signature.ts +3 -4
  138. package/src/endpoints/sla-check.ts +2 -2
  139. package/src/endpoints/split-ticket.ts +7 -12
  140. package/src/endpoints/statuses.ts +2 -2
  141. package/src/endpoints/ticket-feedback.ts +4 -6
  142. package/src/endpoints/ticket-synthesis.ts +2 -2
  143. package/src/endpoints/track-open.ts +16 -28
  144. package/src/endpoints/transfer-ticket.ts +21 -9
  145. package/src/endpoints/user-prefs.ts +3 -4
  146. package/src/hooks/automationRules.ts +84 -0
  147. package/src/hooks/checkSLA.ts +63 -17
  148. package/src/plugin.ts +8 -0
  149. package/src/portal/LiveChat.tsx +2 -63
  150. package/src/portal/auth/tickets/detail/CloseTicketButton.tsx +10 -0
  151. package/src/portal/auth/tickets/detail/MarkSolutionButton.tsx +14 -2
  152. package/src/portal/auth/tickets/detail/MessageActions.tsx +37 -18
  153. package/src/portal/auth/tickets/detail/ReopenTicketButton.tsx +10 -0
  154. package/src/portal/auth/tickets/detail/TransferAndInviteActions.tsx +3 -2
  155. package/src/portal/auth/tickets/detail/page.tsx +2 -2
  156. package/src/portal/helpers.ts +46 -0
  157. package/src/portal/login/page.tsx +3 -8
  158. package/src/portal/types.ts +15 -0
  159. package/src/types/lucide-react.d.ts +34 -0
  160. package/src/types/payload-config.d.ts +10 -0
  161. package/src/utils/adminNotification.ts +2 -2
  162. package/src/utils/aiAgent.ts +147 -0
  163. package/src/utils/auth.ts +5 -4
  164. package/src/utils/channels.ts +36 -0
  165. package/src/utils/db.ts +73 -0
  166. package/src/utils/emailTemplate.ts +8 -1
  167. package/src/utils/fireWebhooks.ts +4 -6
  168. package/src/utils/generateTicketSynthesis.ts +7 -12
  169. package/src/utils/invoicePdf.ts +88 -0
  170. package/src/utils/notificationQueue.ts +36 -0
  171. package/src/utils/push.ts +63 -0
  172. package/src/utils/readSettings.ts +22 -6
  173. package/src/utils/sanitizeHtml.ts +57 -0
  174. package/src/utils/slugs.ts +8 -0
  175. package/src/utils/teamAccess.ts +27 -0
  176. package/src/utils/ticketAccess.ts +53 -0
  177. package/src/utils/webhookDispatcher.ts +4 -6
  178. package/src/views/BillingView/client.tsx +49 -37
  179. package/src/views/ChatView/client.tsx +4 -3
  180. package/src/views/CrmView/client.tsx +7 -7
  181. package/src/views/EmailTrackingView/client.tsx +7 -6
  182. package/src/views/ImportConversationView/client.tsx +4 -4
  183. package/src/views/LogsView/client.tsx +3 -2
  184. package/src/views/NewTicketView/client.tsx +1 -1
  185. package/src/views/PendingEmailsView/client.tsx +7 -6
  186. package/src/views/SupportDashboardView/client.tsx +21 -21
  187. package/src/views/TicketDetailView/NextActionItem.tsx +30 -0
  188. package/src/views/TicketDetailView/RewriteDropdown.tsx +63 -0
  189. package/src/views/TicketDetailView/client.tsx +54 -179
  190. package/src/views/TicketDetailView/constants.ts +23 -0
  191. package/src/views/TicketDetailView/helpers.ts +17 -0
  192. package/src/views/TicketDetailView/types.ts +10 -0
  193. package/src/views/TicketInboxView/client.tsx +16 -10
  194. package/src/views/TicketingSettingsView/client.tsx +90 -87
  195. package/src/views/TimeDashboardView/client.tsx +2 -2
  196. package/src/views/shared/StatusPill.tsx +24 -12
  197. package/src/views/shared/dateLocale.ts +5 -0
  198. package/src/views/shared/locales/en.json +708 -0
  199. package/src/views/shared/locales/fr.json +708 -0
@@ -0,0 +1,86 @@
1
+ 'use client'
2
+
3
+ import React, { useState } from 'react'
4
+ import { REWRITE_STYLES, s } from './constants'
5
+
6
+ export const RewriteDropdown: React.FC<{
7
+ disabled: boolean
8
+ loading: boolean
9
+ onSelect: (style: string) => void
10
+ }> = ({ disabled, loading, onSelect }) => {
11
+ const [open, setOpen] = useState(false)
12
+ const ref = React.useRef<HTMLDivElement>(null)
13
+
14
+ React.useEffect(() => {
15
+ if (!open) return
16
+ const close = (e: MouseEvent) => {
17
+ if (ref.current && !ref.current.contains(e.target as Node)) setOpen(false)
18
+ }
19
+ document.addEventListener('mousedown', close)
20
+ return () => document.removeEventListener('mousedown', close)
21
+ }, [open])
22
+
23
+ return (
24
+ <div ref={ref} style={{ position: 'relative', display: 'inline-block' }}>
25
+ <button
26
+ type="button"
27
+ onClick={() => setOpen(!open)}
28
+ disabled={disabled}
29
+ style={{
30
+ ...s.outlineBtn('#0891b2', disabled),
31
+ fontSize: '11px',
32
+ padding: '3px 10px',
33
+ borderRadius: '14px',
34
+ display: 'flex',
35
+ alignItems: 'center',
36
+ gap: '4px',
37
+ }}
38
+ >
39
+ {loading ? 'Reformulation...' : '✏️ Reformuler'}
40
+ {!loading && <span style={{ fontSize: 9, opacity: 0.7 }}>▼</span>}
41
+ </button>
42
+ {open && !disabled && !loading && (
43
+ <div
44
+ style={{
45
+ position: 'absolute',
46
+ bottom: '100%',
47
+ left: 0,
48
+ marginBottom: 4,
49
+ background: 'var(--theme-elevation-0, #fff)',
50
+ border: '1px solid var(--theme-elevation-200, #e5e7eb)',
51
+ borderRadius: 8,
52
+ boxShadow: '0 4px 16px rgba(0,0,0,0.12)',
53
+ zIndex: 100,
54
+ minWidth: 180,
55
+ overflow: 'hidden',
56
+ }}
57
+ >
58
+ {REWRITE_STYLES.map((style) => (
59
+ <button
60
+ key={style.id}
61
+ type="button"
62
+ onClick={() => { setOpen(false); onSelect(style.id) }}
63
+ style={{
64
+ display: 'flex',
65
+ flexDirection: 'column',
66
+ width: '100%',
67
+ padding: '8px 12px',
68
+ border: 'none',
69
+ background: 'transparent',
70
+ cursor: 'pointer',
71
+ textAlign: 'left',
72
+ borderBottom: '1px solid var(--theme-elevation-100, #f3f4f6)',
73
+ transition: 'background 120ms',
74
+ }}
75
+ onMouseEnter={(e) => { (e.target as HTMLElement).style.background = 'var(--theme-elevation-50, #f9fafb)' }}
76
+ onMouseLeave={(e) => { (e.target as HTMLElement).style.background = 'transparent' }}
77
+ >
78
+ <span style={{ fontSize: 12, fontWeight: 600, color: 'var(--theme-text, #111)' }}>{style.label}</span>
79
+ <span style={{ fontSize: 10, color: 'var(--theme-elevation-500, #6b7280)' }}>{style.desc}</span>
80
+ </button>
81
+ ))}
82
+ </div>
83
+ )}
84
+ </div>
85
+ )
86
+ }
@@ -0,0 +1,23 @@
1
+ 'use client'
2
+
3
+ import React from 'react'
4
+
5
+ // Inline skeleton replacement (no external dependency)
6
+ export function SkeletonText({ lines = 3 }: { lines?: number }) {
7
+ return (
8
+ <div style={{ display: 'flex', flexDirection: 'column', gap: '8px', padding: '12px 0' }}>
9
+ {Array.from({ length: lines }).map((_, i) => (
10
+ <div
11
+ key={i}
12
+ style={{
13
+ height: '14px',
14
+ borderRadius: '4px',
15
+ backgroundColor: '#e2e8f0',
16
+ width: i === lines - 1 ? '60%' : '100%',
17
+ animation: 'pulse 1.5s ease-in-out infinite',
18
+ }}
19
+ />
20
+ ))}
21
+ </div>
22
+ )
23
+ }
@@ -1,5 +1,34 @@
1
1
  import type React from 'react'
2
2
 
3
+ // ── Rewrite style dropdown options ──────────────────────────────────────
4
+ export const REWRITE_STYLES = [
5
+ { id: 'auto', label: '✏️ Auto', desc: 'Garde le ton actuel' },
6
+ { id: 'tutoyer', label: '👋 Tutoyer', desc: 'Passe en tu' },
7
+ { id: 'vouvoyer', label: '🎩 Vouvoyer', desc: 'Passe en vous' },
8
+ { id: 'formel', label: '💼 Formel', desc: 'Ton professionnel' },
9
+ { id: 'amical', label: '😊 Amical', desc: 'Ton chaleureux' },
10
+ { id: 'court', label: '⚡ Court', desc: 'Version concise' },
11
+ ]
12
+
13
+ // Inline layout styles
14
+ export const layoutStyles = {
15
+ root: { padding: '12px 0' } as React.CSSProperties,
16
+ twoColumns: {
17
+ display: 'grid',
18
+ gridTemplateColumns: '1fr 320px',
19
+ gap: '16px',
20
+ alignItems: 'start',
21
+ } as React.CSSProperties,
22
+ mainColumn: { minWidth: 0 } as React.CSSProperties,
23
+ sideColumn: {
24
+ display: 'flex',
25
+ flexDirection: 'column' as const,
26
+ gap: '12px',
27
+ position: 'sticky' as const,
28
+ top: '80px',
29
+ } as React.CSSProperties,
30
+ }
31
+
3
32
  export const statusLabels: Record<string, { label: string; bg: string; color: string }> = {
4
33
  open: { label: 'Ouvert', bg: '#dbeafe', color: '#1e40af' },
5
34
  waiting_client: { label: 'Attente', bg: '#fef3c7', color: '#92400e' },
@@ -0,0 +1,21 @@
1
+ import { useState, useEffect } from 'react'
2
+
3
+ // Replacement for @payloadcms/ui's useDocumentInfo — avoids importing
4
+ // @payloadcms/ui (which has chunk splits that break webpack resolution
5
+ // when this bundle is consumed from node_modules).
6
+ // Extracts the document id from the admin URL pattern:
7
+ // /admin/collections/:slug/:id or /admin/globals/:slug
8
+ export function useDocumentIdFromUrl(): { id: string | number | undefined } {
9
+ const [id, setId] = useState<string | number | undefined>(undefined)
10
+ useEffect(() => {
11
+ const match = window.location.pathname.match(
12
+ /\/admin\/collections\/[^/]+\/([^/?#]+)/
13
+ )
14
+ if (match && match[1] !== 'create') {
15
+ const raw = match[1]
16
+ const num = Number(raw)
17
+ setId(Number.isFinite(num) && String(num) === raw ? num : raw)
18
+ }
19
+ }, [])
20
+ return { id }
21
+ }
@@ -1,29 +1,9 @@
1
1
  'use client'
2
2
 
3
3
  import React, { useState, useEffect, useCallback, useRef } from 'react'
4
-
5
- // Replacement for @payloadcms/ui's useDocumentInfo — avoids importing
6
- // @payloadcms/ui (which has chunk splits that break webpack resolution
7
- // when this bundle is consumed from node_modules).
8
- // Extracts the document id from the admin URL pattern:
9
- // /admin/collections/:slug/:id or /admin/globals/:slug
10
- function useDocumentIdFromUrl(): { id: string | number | undefined } {
11
- const [id, setId] = useState<string | number | undefined>(undefined)
12
- useEffect(() => {
13
- const match = window.location.pathname.match(
14
- /\/admin\/collections\/[^/]+\/([^/?#]+)/
15
- )
16
- if (match && match[1] !== 'create') {
17
- const raw = match[1]
18
- const num = Number(raw)
19
- setId(Number.isFinite(num) && String(num) === raw ? num : raw)
20
- }
21
- }, [])
22
- return { id }
23
- }
24
4
  import type { Message, TimeEntry, ClientInfo, CannedResponse, ActivityEntry, SatisfactionSurvey } from './types'
25
5
  import type { RichTextEditorHandle } from './context'
26
- import { C, s } from './constants'
6
+ import { C, s, layoutStyles } from './constants'
27
7
  import { getDateLabel, formatMessageDate } from './utils'
28
8
  import { CodeBlockRenderer, CodeBlockRendererHtml } from './components/CodeBlock'
29
9
  import { CodeBlockInserter } from './components/CodeBlockInserter'
@@ -40,140 +20,12 @@ import { useMessageActions } from './hooks/useMessageActions'
40
20
  import { useTicketActions } from './hooks/useTicketActions'
41
21
  import { useReply } from './hooks/useReply'
42
22
  import { useAI } from './hooks/useAI'
23
+ import { useDocumentIdFromUrl } from './hooks/useDocumentIdFromUrl'
43
24
  import { getFeatures, type TicketingFeatures } from './config'
25
+ import { SkeletonText } from './SkeletonText'
26
+ import { RewriteDropdown } from './RewriteDropdown'
44
27
  import '../../styles/theme.css'
45
28
 
46
- // Inline skeleton replacement (no external dependency)
47
- function SkeletonText({ lines = 3 }: { lines?: number }) {
48
- return (
49
- <div style={{ display: 'flex', flexDirection: 'column', gap: '8px', padding: '12px 0' }}>
50
- {Array.from({ length: lines }).map((_, i) => (
51
- <div
52
- key={i}
53
- style={{
54
- height: '14px',
55
- borderRadius: '4px',
56
- backgroundColor: '#e2e8f0',
57
- width: i === lines - 1 ? '60%' : '100%',
58
- animation: 'pulse 1.5s ease-in-out infinite',
59
- }}
60
- />
61
- ))}
62
- </div>
63
- )
64
- }
65
-
66
- // Inline layout styles (replacing Layout.module.scss)
67
- const layoutStyles = {
68
- root: { padding: '12px 0' } as React.CSSProperties,
69
- twoColumns: {
70
- display: 'grid',
71
- gridTemplateColumns: '1fr 320px',
72
- gap: '16px',
73
- alignItems: 'start',
74
- } as React.CSSProperties,
75
- mainColumn: { minWidth: 0 } as React.CSSProperties,
76
- sideColumn: {
77
- display: 'flex',
78
- flexDirection: 'column' as const,
79
- gap: '12px',
80
- position: 'sticky' as const,
81
- top: '80px',
82
- } as React.CSSProperties,
83
- }
84
-
85
- // ── Rewrite style dropdown ──────────────────────────────────────────────
86
- const REWRITE_STYLES = [
87
- { id: 'auto', label: '✏️ Auto', desc: 'Garde le ton actuel' },
88
- { id: 'tutoyer', label: '👋 Tutoyer', desc: 'Passe en tu' },
89
- { id: 'vouvoyer', label: '🎩 Vouvoyer', desc: 'Passe en vous' },
90
- { id: 'formel', label: '💼 Formel', desc: 'Ton professionnel' },
91
- { id: 'amical', label: '😊 Amical', desc: 'Ton chaleureux' },
92
- { id: 'court', label: '⚡ Court', desc: 'Version concise' },
93
- ]
94
-
95
- const RewriteDropdown: React.FC<{
96
- disabled: boolean
97
- loading: boolean
98
- onSelect: (style: string) => void
99
- }> = ({ disabled, loading, onSelect }) => {
100
- const [open, setOpen] = useState(false)
101
- const ref = React.useRef<HTMLDivElement>(null)
102
-
103
- React.useEffect(() => {
104
- if (!open) return
105
- const close = (e: MouseEvent) => {
106
- if (ref.current && !ref.current.contains(e.target as Node)) setOpen(false)
107
- }
108
- document.addEventListener('mousedown', close)
109
- return () => document.removeEventListener('mousedown', close)
110
- }, [open])
111
-
112
- return (
113
- <div ref={ref} style={{ position: 'relative', display: 'inline-block' }}>
114
- <button
115
- type="button"
116
- onClick={() => setOpen(!open)}
117
- disabled={disabled}
118
- style={{
119
- ...s.outlineBtn('#0891b2', disabled),
120
- fontSize: '11px',
121
- padding: '3px 10px',
122
- borderRadius: '14px',
123
- display: 'flex',
124
- alignItems: 'center',
125
- gap: '4px',
126
- }}
127
- >
128
- {loading ? 'Reformulation...' : '✏️ Reformuler'}
129
- {!loading && <span style={{ fontSize: 9, opacity: 0.7 }}>▼</span>}
130
- </button>
131
- {open && !disabled && !loading && (
132
- <div
133
- style={{
134
- position: 'absolute',
135
- bottom: '100%',
136
- left: 0,
137
- marginBottom: 4,
138
- background: 'var(--theme-elevation-0, #fff)',
139
- border: '1px solid var(--theme-elevation-200, #e5e7eb)',
140
- borderRadius: 8,
141
- boxShadow: '0 4px 16px rgba(0,0,0,0.12)',
142
- zIndex: 100,
143
- minWidth: 180,
144
- overflow: 'hidden',
145
- }}
146
- >
147
- {REWRITE_STYLES.map((style) => (
148
- <button
149
- key={style.id}
150
- type="button"
151
- onClick={() => { setOpen(false); onSelect(style.id) }}
152
- style={{
153
- display: 'flex',
154
- flexDirection: 'column',
155
- width: '100%',
156
- padding: '8px 12px',
157
- border: 'none',
158
- background: 'transparent',
159
- cursor: 'pointer',
160
- textAlign: 'left',
161
- borderBottom: '1px solid var(--theme-elevation-100, #f3f4f6)',
162
- transition: 'background 120ms',
163
- }}
164
- onMouseEnter={(e) => { (e.target as HTMLElement).style.background = 'var(--theme-elevation-50, #f9fafb)' }}
165
- onMouseLeave={(e) => { (e.target as HTMLElement).style.background = 'transparent' }}
166
- >
167
- <span style={{ fontSize: 12, fontWeight: 600, color: 'var(--theme-text, #111)' }}>{style.label}</span>
168
- <span style={{ fontSize: 10, color: 'var(--theme-elevation-500, #6b7280)' }}>{style.desc}</span>
169
- </button>
170
- ))}
171
- </div>
172
- )}
173
- </div>
174
- )
175
- }
176
-
177
29
  const TicketConversation: React.FC = () => {
178
30
  const { id } = useDocumentIdFromUrl()
179
31
  const [features] = useState<TicketingFeatures>(() => getFeatures())
@@ -1,6 +1,7 @@
1
1
  import type { Endpoint } from 'payload'
2
2
  import type { CollectionSlugs } from '../utils/slugs'
3
3
  import { requireAdmin, handleAuthError } from '../utils/auth'
4
+ import { dbFind } from '../utils/db'
4
5
 
5
6
  /**
6
7
  * GET /api/support/admin-chat-stream?session=xxx
@@ -58,8 +59,7 @@ function createSessionStream(
58
59
  // Poll DB every 2 seconds for new messages in this session
59
60
  const interval = setInterval(async () => {
60
61
  try {
61
- const messages = await req.payload.find({
62
- collection: slugs.chatMessages as any,
62
+ const messages = await dbFind(req.payload, slugs.chatMessages, {
63
63
  where: {
64
64
  session: { equals: sessionId },
65
65
  createdAt: { greater_than: lastCheck },
@@ -140,8 +140,7 @@ function createSessionListStream(req: any, slugs: CollectionSlugs): Response {
140
140
 
141
141
  const interval = setInterval(async () => {
142
142
  try {
143
- const recentMessages = await req.payload.find({
144
- collection: slugs.chatMessages as any,
143
+ const recentMessages = await dbFind(req.payload, slugs.chatMessages, {
145
144
  sort: '-createdAt',
146
145
  limit: 50,
147
146
  depth: 1,
@@ -3,6 +3,7 @@ import type { Where } from 'payload'
3
3
  import type { CollectionSlugs } from '../utils/slugs'
4
4
  import { RateLimiter } from '../utils/rateLimiter'
5
5
  import { requireAdmin, handleAuthError } from '../utils/auth'
6
+ import { dbFind, dbCreate, dbUpdate } from '../utils/db'
6
7
 
7
8
  const adminChatLimiter = new RateLimiter(60_000, 30) // 30 per minute
8
9
 
@@ -28,8 +29,7 @@ export function createAdminChatGetEndpoint(slugs: CollectionSlugs): Endpoint {
28
29
  const where: Where = { session: { equals: session } }
29
30
  if (after) where.createdAt = { greater_than: after }
30
31
 
31
- const messages = await payload.find({
32
- collection: slugs.chatMessages as any,
32
+ const messages = await dbFind(payload, slugs.chatMessages, {
33
33
  where,
34
34
  sort: 'createdAt',
35
35
  limit: 200,
@@ -46,8 +46,7 @@ export function createAdminChatGetEndpoint(slugs: CollectionSlugs): Endpoint {
46
46
  }
47
47
 
48
48
  // List recent sessions: fetch only recent messages, limit to 50
49
- const recentMessages = await payload.find({
50
- collection: slugs.chatMessages as any,
49
+ const recentMessages = await dbFind(payload, slugs.chatMessages, {
51
50
  sort: '-createdAt',
52
51
  limit: 50,
53
52
  depth: 1,
@@ -134,8 +133,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
134
133
  return Response.json({ error: 'Session requise' }, { status: 400 })
135
134
  }
136
135
 
137
- const sessionMsg = await payload.find({
138
- collection: slugs.chatMessages as any,
136
+ const sessionMsg = await dbFind(payload, slugs.chatMessages, {
139
137
  where: { session: { equals: session } },
140
138
  limit: 1,
141
139
  depth: 0,
@@ -161,8 +159,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
161
159
  return Response.json({ error: 'Message invalide (1-2000 caractères).' }, { status: 400 })
162
160
  }
163
161
 
164
- const newMsg = await payload.create({
165
- collection: slugs.chatMessages as any,
162
+ const newMsg = await dbCreate(payload, slugs.chatMessages, {
166
163
  data: {
167
164
  session,
168
165
  client: clientId,
@@ -176,8 +173,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
176
173
 
177
174
  // Try to link to ticket
178
175
  try {
179
- const linkedTicket = await payload.find({
180
- collection: slugs.tickets as any,
176
+ const linkedTicket = await dbFind(payload, slugs.tickets, {
181
177
  where: { chatSession: { equals: session } },
182
178
  limit: 1,
183
179
  depth: 0,
@@ -185,8 +181,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
185
181
  })
186
182
  if (linkedTicket.docs.length > 0) {
187
183
  const ticketId = linkedTicket.docs[0].id
188
- await payload.create({
189
- collection: slugs.ticketMessages as any,
184
+ await dbCreate(payload, slugs.ticketMessages, {
190
185
  data: {
191
186
  ticket: ticketId,
192
187
  body: trimmedMessage,
@@ -195,8 +190,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
195
190
  },
196
191
  overrideAccess: true,
197
192
  })
198
- await payload.update({
199
- collection: slugs.chatMessages as any,
193
+ await dbUpdate(payload, slugs.chatMessages, {
200
194
  id: newMsg.id,
201
195
  data: { ticket: ticketId },
202
196
  overrideAccess: true,
@@ -211,8 +205,7 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
211
205
 
212
206
  // Admin closes session
213
207
  if (action === 'close') {
214
- await payload.create({
215
- collection: slugs.chatMessages as any,
208
+ await dbCreate(payload, slugs.chatMessages, {
216
209
  data: {
217
210
  session,
218
211
  client: clientId,
@@ -224,16 +217,14 @@ export function createAdminChatPostEndpoint(slugs: CollectionSlugs): Endpoint {
224
217
  })
225
218
 
226
219
  try {
227
- const linkedTicket = await payload.find({
228
- collection: slugs.tickets as any,
220
+ const linkedTicket = await dbFind(payload, slugs.tickets, {
229
221
  where: { chatSession: { equals: session } },
230
222
  limit: 1,
231
223
  depth: 0,
232
224
  overrideAccess: true,
233
225
  })
234
226
  if (linkedTicket.docs.length > 0) {
235
- await payload.create({
236
- collection: slugs.ticketMessages as any,
227
+ await dbCreate(payload, slugs.ticketMessages, {
237
228
  data: {
238
229
  ticket: linkedTicket.docs[0].id,
239
230
  body: 'Session de chat terminée par un agent.',