@consilioweb/payload-support 0.16.0 → 1.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (193) hide show
  1. package/README.md +347 -435
  2. package/dist/components/TicketConversation/RewriteDropdown.cjs +98 -0
  3. package/dist/components/TicketConversation/RewriteDropdown.js +93 -0
  4. package/dist/components/TicketConversation/SkeletonText.cjs +21 -0
  5. package/dist/components/TicketConversation/SkeletonText.js +20 -0
  6. package/dist/components/TicketConversation/constants.cjs +27 -0
  7. package/dist/components/TicketConversation/constants.js +26 -1
  8. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.cjs +20 -0
  9. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.js +19 -0
  10. package/dist/components/TicketConversation/index.cjs +10 -147
  11. package/dist/components/TicketConversation/index.js +4 -141
  12. package/dist/index.cjs +1604 -671
  13. package/dist/index.d.cts +3 -0
  14. package/dist/index.d.ts +3 -0
  15. package/dist/index.js +1602 -671
  16. package/dist/views/BillingView/client.cjs +40 -54
  17. package/dist/views/BillingView/client.js +40 -54
  18. package/dist/views/ChatView/client.cjs +4 -3
  19. package/dist/views/ChatView/client.js +4 -3
  20. package/dist/views/CrmView/client.cjs +7 -7
  21. package/dist/views/CrmView/client.js +7 -7
  22. package/dist/views/EmailTrackingView/client.cjs +6 -5
  23. package/dist/views/EmailTrackingView/client.js +6 -5
  24. package/dist/views/ImportConversationView/client.cjs +4 -4
  25. package/dist/views/ImportConversationView/client.js +4 -4
  26. package/dist/views/LogsView/client.cjs +3 -2
  27. package/dist/views/LogsView/client.js +3 -2
  28. package/dist/views/NewTicketView/client.cjs +1 -1
  29. package/dist/views/NewTicketView/client.js +1 -1
  30. package/dist/views/PendingEmailsView/client.cjs +7 -6
  31. package/dist/views/PendingEmailsView/client.js +7 -6
  32. package/dist/views/SupportDashboardView/client.cjs +19 -22
  33. package/dist/views/SupportDashboardView/client.js +19 -22
  34. package/dist/views/TicketDetailView/NextActionItem.cjs +40 -0
  35. package/dist/views/TicketDetailView/NextActionItem.js +34 -0
  36. package/dist/views/TicketDetailView/RewriteDropdown.cjs +80 -0
  37. package/dist/views/TicketDetailView/RewriteDropdown.js +78 -0
  38. package/dist/views/TicketDetailView/client.cjs +59 -190
  39. package/dist/views/TicketDetailView/client.js +52 -183
  40. package/dist/views/TicketDetailView/constants.cjs +20 -0
  41. package/dist/views/TicketDetailView/constants.js +16 -0
  42. package/dist/views/TicketDetailView/helpers.cjs +23 -0
  43. package/dist/views/TicketDetailView/helpers.js +20 -0
  44. package/dist/views/TicketDetailView/types.cjs +2 -0
  45. package/dist/views/TicketDetailView/types.js +1 -0
  46. package/dist/views/TicketInboxView/client.cjs +14 -10
  47. package/dist/views/TicketInboxView/client.js +14 -10
  48. package/dist/views/TicketingSettingsView/client.cjs +101 -96
  49. package/dist/views/TicketingSettingsView/client.js +92 -88
  50. package/dist/views/TimeDashboardView/client.cjs +2 -2
  51. package/dist/views/TimeDashboardView/client.js +2 -2
  52. package/dist/views/shared/StatusPill.cjs +23 -12
  53. package/dist/views/shared/StatusPill.js +23 -12
  54. package/dist/views/shared/dateLocale.cjs +5 -0
  55. package/dist/views/shared/dateLocale.js +3 -0
  56. package/package.json +23 -15
  57. package/src/__tests__/generateTrackingToken.test.ts +53 -0
  58. package/src/__tests__/integration/ai-agent.test.ts +46 -0
  59. package/src/__tests__/integration/auth.test.ts +43 -0
  60. package/src/__tests__/integration/automation-rules.test.ts +68 -0
  61. package/src/__tests__/integration/buildTestPayload.ts +52 -0
  62. package/src/__tests__/integration/channels.test.ts +52 -0
  63. package/src/__tests__/integration/core-behaviors.test.ts +58 -0
  64. package/src/__tests__/integration/dashboard-volume.test.ts +31 -0
  65. package/src/__tests__/integration/digest.test.ts +48 -0
  66. package/src/__tests__/integration/invoice-pdf.test.ts +30 -0
  67. package/src/__tests__/integration/isolation.test.ts +81 -0
  68. package/src/__tests__/integration/mentions-invoice.test.ts +50 -0
  69. package/src/__tests__/integration/nps.test.ts +37 -0
  70. package/src/__tests__/integration/sanitization.test.ts +35 -0
  71. package/src/__tests__/integration/sla-pause.test.ts +39 -0
  72. package/src/__tests__/integration/smoke.test.ts +26 -0
  73. package/src/__tests__/integration/snooze.test.ts +68 -0
  74. package/src/__tests__/integration/teams.test.ts +38 -0
  75. package/src/__tests__/rateLimiter.test.ts +89 -0
  76. package/src/__tests__/sanitizeHtml.test.ts +165 -0
  77. package/src/__tests__/sla.test.ts +258 -0
  78. package/src/collections/AutomationRules.ts +66 -0
  79. package/src/collections/NotificationQueue.ts +30 -0
  80. package/src/collections/SatisfactionSurveys.ts +11 -2
  81. package/src/collections/SupportClients.ts +58 -1
  82. package/src/collections/SupportTeam.ts +27 -0
  83. package/src/collections/TicketActivityLog.ts +9 -4
  84. package/src/collections/TicketMessages.ts +129 -31
  85. package/src/collections/Tickets.ts +31 -73
  86. package/src/collections/index.ts +3 -0
  87. package/src/components/TicketConversation/RewriteDropdown.tsx +86 -0
  88. package/src/components/TicketConversation/SkeletonText.tsx +23 -0
  89. package/src/components/TicketConversation/constants.ts +29 -0
  90. package/src/components/TicketConversation/hooks/useDocumentIdFromUrl.ts +21 -0
  91. package/src/components/TicketConversation/index.tsx +4 -152
  92. package/src/endpoints/admin-chat-stream.ts +3 -4
  93. package/src/endpoints/admin-chat.ts +11 -20
  94. package/src/endpoints/admin-stats.ts +70 -32
  95. package/src/endpoints/ai-agent.ts +36 -0
  96. package/src/endpoints/apply-macro.ts +8 -14
  97. package/src/endpoints/auth-2fa.ts +12 -12
  98. package/src/endpoints/auto-close.ts +6 -10
  99. package/src/endpoints/billing.ts +17 -4
  100. package/src/endpoints/bulk-action.ts +7 -12
  101. package/src/endpoints/channels.ts +89 -0
  102. package/src/endpoints/chat-stream.ts +3 -4
  103. package/src/endpoints/chat.ts +7 -12
  104. package/src/endpoints/chatbot.ts +2 -2
  105. package/src/endpoints/client-intelligence.ts +4 -4
  106. package/src/endpoints/delete-account.ts +9 -16
  107. package/src/endpoints/email-stats.ts +2 -2
  108. package/src/endpoints/escalate.ts +2 -2
  109. package/src/endpoints/export-csv.ts +2 -2
  110. package/src/endpoints/export-data.ts +5 -8
  111. package/src/endpoints/import-conversation.ts +6 -10
  112. package/src/endpoints/index.ts +18 -1
  113. package/src/endpoints/invite-collaborator.ts +30 -15
  114. package/src/endpoints/invoice.ts +127 -0
  115. package/src/endpoints/kb-search.ts +2 -2
  116. package/src/endpoints/login.ts +12 -4
  117. package/src/endpoints/merge-clients.ts +14 -19
  118. package/src/endpoints/merge-tickets.ts +11 -18
  119. package/src/endpoints/oauth-google.ts +86 -39
  120. package/src/endpoints/pending-emails-process.ts +15 -25
  121. package/src/endpoints/process-digests.ts +93 -0
  122. package/src/endpoints/process-scheduled.ts +6 -10
  123. package/src/endpoints/process-snooze.ts +78 -0
  124. package/src/endpoints/purge-logs.ts +2 -2
  125. package/src/endpoints/resend-notification.ts +3 -4
  126. package/src/endpoints/round-robin-config.ts +3 -4
  127. package/src/endpoints/satisfaction.ts +21 -14
  128. package/src/endpoints/search.ts +5 -8
  129. package/src/endpoints/seed-kb.ts +3 -4
  130. package/src/endpoints/send-reminder.ts +6 -9
  131. package/src/endpoints/settings.ts +5 -2
  132. package/src/endpoints/signature.ts +3 -4
  133. package/src/endpoints/sla-check.ts +2 -2
  134. package/src/endpoints/split-ticket.ts +7 -12
  135. package/src/endpoints/statuses.ts +2 -2
  136. package/src/endpoints/ticket-feedback.ts +4 -6
  137. package/src/endpoints/ticket-synthesis.ts +2 -2
  138. package/src/endpoints/track-open.ts +16 -28
  139. package/src/endpoints/transfer-ticket.ts +21 -9
  140. package/src/endpoints/user-prefs.ts +3 -4
  141. package/src/hooks/automationRules.ts +84 -0
  142. package/src/hooks/checkSLA.ts +48 -16
  143. package/src/plugin.ts +6 -0
  144. package/src/portal/LiveChat.tsx +2 -63
  145. package/src/portal/auth/tickets/detail/CloseTicketButton.tsx +10 -0
  146. package/src/portal/auth/tickets/detail/MarkSolutionButton.tsx +14 -2
  147. package/src/portal/auth/tickets/detail/MessageActions.tsx +37 -18
  148. package/src/portal/auth/tickets/detail/ReopenTicketButton.tsx +10 -0
  149. package/src/portal/auth/tickets/detail/TransferAndInviteActions.tsx +3 -2
  150. package/src/portal/auth/tickets/detail/page.tsx +2 -2
  151. package/src/portal/helpers.ts +46 -0
  152. package/src/portal/login/page.tsx +3 -8
  153. package/src/portal/types.ts +15 -0
  154. package/src/types/lucide-react.d.ts +34 -0
  155. package/src/types/payload-config.d.ts +10 -0
  156. package/src/utils/adminNotification.ts +2 -2
  157. package/src/utils/aiAgent.ts +147 -0
  158. package/src/utils/auth.ts +5 -4
  159. package/src/utils/channels.ts +36 -0
  160. package/src/utils/db.ts +73 -0
  161. package/src/utils/emailTemplate.ts +8 -1
  162. package/src/utils/fireWebhooks.ts +4 -6
  163. package/src/utils/generateTicketSynthesis.ts +7 -12
  164. package/src/utils/invoicePdf.ts +88 -0
  165. package/src/utils/notificationQueue.ts +36 -0
  166. package/src/utils/readSettings.ts +22 -6
  167. package/src/utils/sanitizeHtml.ts +57 -0
  168. package/src/utils/slugs.ts +6 -0
  169. package/src/utils/teamAccess.ts +27 -0
  170. package/src/utils/ticketAccess.ts +53 -0
  171. package/src/utils/webhookDispatcher.ts +4 -6
  172. package/src/views/BillingView/client.tsx +49 -37
  173. package/src/views/ChatView/client.tsx +4 -3
  174. package/src/views/CrmView/client.tsx +7 -7
  175. package/src/views/EmailTrackingView/client.tsx +7 -6
  176. package/src/views/ImportConversationView/client.tsx +4 -4
  177. package/src/views/LogsView/client.tsx +3 -2
  178. package/src/views/NewTicketView/client.tsx +1 -1
  179. package/src/views/PendingEmailsView/client.tsx +7 -6
  180. package/src/views/SupportDashboardView/client.tsx +21 -21
  181. package/src/views/TicketDetailView/NextActionItem.tsx +30 -0
  182. package/src/views/TicketDetailView/RewriteDropdown.tsx +63 -0
  183. package/src/views/TicketDetailView/client.tsx +54 -179
  184. package/src/views/TicketDetailView/constants.ts +23 -0
  185. package/src/views/TicketDetailView/helpers.ts +17 -0
  186. package/src/views/TicketDetailView/types.ts +10 -0
  187. package/src/views/TicketInboxView/client.tsx +16 -10
  188. package/src/views/TicketingSettingsView/client.tsx +90 -87
  189. package/src/views/TimeDashboardView/client.tsx +2 -2
  190. package/src/views/shared/StatusPill.tsx +24 -12
  191. package/src/views/shared/dateLocale.ts +5 -0
  192. package/src/views/shared/locales/en.json +708 -0
  193. package/src/views/shared/locales/fr.json +708 -0
package/dist/index.d.cts CHANGED
@@ -237,6 +237,9 @@ interface CollectionSlugs {
237
237
  macros: string;
238
238
  ticketStatuses: string;
239
239
  ticketFeedback: string;
240
+ notificationQueue: string;
241
+ automationRules: string;
242
+ supportTeams: string;
240
243
  users: string;
241
244
  media: string;
242
245
  }
package/dist/index.d.ts CHANGED
@@ -237,6 +237,9 @@ interface CollectionSlugs {
237
237
  macros: string;
238
238
  ticketStatuses: string;
239
239
  ticketFeedback: string;
240
+ notificationQueue: string;
241
+ automationRules: string;
242
+ supportTeams: string;
240
243
  users: string;
241
244
  media: string;
242
245
  }