@consilioweb/payload-support 0.15.0 → 1.0.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (202) hide show
  1. package/README.md +347 -435
  2. package/dist/components/TicketConversation/RewriteDropdown.cjs +98 -0
  3. package/dist/components/TicketConversation/RewriteDropdown.js +93 -0
  4. package/dist/components/TicketConversation/SkeletonText.cjs +21 -0
  5. package/dist/components/TicketConversation/SkeletonText.js +20 -0
  6. package/dist/components/TicketConversation/components/ActionPanels.cjs +72 -0
  7. package/dist/components/TicketConversation/components/ActionPanels.js +73 -2
  8. package/dist/components/TicketConversation/components/QuickActions.cjs +22 -1
  9. package/dist/components/TicketConversation/components/QuickActions.js +22 -1
  10. package/dist/components/TicketConversation/constants.cjs +27 -0
  11. package/dist/components/TicketConversation/constants.js +26 -1
  12. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.cjs +20 -0
  13. package/dist/components/TicketConversation/hooks/useDocumentIdFromUrl.js +19 -0
  14. package/dist/components/TicketConversation/hooks/useTicketActions.cjs +59 -0
  15. package/dist/components/TicketConversation/hooks/useTicketActions.js +59 -0
  16. package/dist/components/TicketConversation/index.cjs +42 -149
  17. package/dist/components/TicketConversation/index.js +37 -144
  18. package/dist/index.cjs +1835 -741
  19. package/dist/index.d.cts +3 -0
  20. package/dist/index.d.ts +3 -0
  21. package/dist/index.js +1833 -741
  22. package/dist/views/BillingView/client.cjs +40 -54
  23. package/dist/views/BillingView/client.js +40 -54
  24. package/dist/views/ChatView/client.cjs +4 -3
  25. package/dist/views/ChatView/client.js +4 -3
  26. package/dist/views/CrmView/client.cjs +7 -7
  27. package/dist/views/CrmView/client.js +7 -7
  28. package/dist/views/EmailTrackingView/client.cjs +6 -5
  29. package/dist/views/EmailTrackingView/client.js +6 -5
  30. package/dist/views/ImportConversationView/client.cjs +4 -4
  31. package/dist/views/ImportConversationView/client.js +4 -4
  32. package/dist/views/LogsView/client.cjs +3 -2
  33. package/dist/views/LogsView/client.js +3 -2
  34. package/dist/views/NewTicketView/client.cjs +1 -1
  35. package/dist/views/NewTicketView/client.js +1 -1
  36. package/dist/views/PendingEmailsView/client.cjs +7 -6
  37. package/dist/views/PendingEmailsView/client.js +7 -6
  38. package/dist/views/SupportDashboardView/client.cjs +19 -22
  39. package/dist/views/SupportDashboardView/client.js +19 -22
  40. package/dist/views/TicketDetailView/NextActionItem.cjs +40 -0
  41. package/dist/views/TicketDetailView/NextActionItem.js +34 -0
  42. package/dist/views/TicketDetailView/RewriteDropdown.cjs +80 -0
  43. package/dist/views/TicketDetailView/RewriteDropdown.js +78 -0
  44. package/dist/views/TicketDetailView/client.cjs +59 -190
  45. package/dist/views/TicketDetailView/client.js +52 -183
  46. package/dist/views/TicketDetailView/constants.cjs +20 -0
  47. package/dist/views/TicketDetailView/constants.js +16 -0
  48. package/dist/views/TicketDetailView/helpers.cjs +23 -0
  49. package/dist/views/TicketDetailView/helpers.js +20 -0
  50. package/dist/views/TicketDetailView/types.cjs +2 -0
  51. package/dist/views/TicketDetailView/types.js +1 -0
  52. package/dist/views/TicketInboxView/client.cjs +14 -10
  53. package/dist/views/TicketInboxView/client.js +14 -10
  54. package/dist/views/TicketingSettingsView/client.cjs +101 -96
  55. package/dist/views/TicketingSettingsView/client.js +92 -88
  56. package/dist/views/TimeDashboardView/client.cjs +2 -2
  57. package/dist/views/TimeDashboardView/client.js +2 -2
  58. package/dist/views/shared/StatusPill.cjs +23 -12
  59. package/dist/views/shared/StatusPill.js +23 -12
  60. package/dist/views/shared/dateLocale.cjs +5 -0
  61. package/dist/views/shared/dateLocale.js +3 -0
  62. package/package.json +23 -15
  63. package/src/__tests__/generateTrackingToken.test.ts +53 -0
  64. package/src/__tests__/integration/ai-agent.test.ts +46 -0
  65. package/src/__tests__/integration/auth.test.ts +43 -0
  66. package/src/__tests__/integration/automation-rules.test.ts +68 -0
  67. package/src/__tests__/integration/buildTestPayload.ts +52 -0
  68. package/src/__tests__/integration/channels.test.ts +52 -0
  69. package/src/__tests__/integration/core-behaviors.test.ts +58 -0
  70. package/src/__tests__/integration/dashboard-volume.test.ts +31 -0
  71. package/src/__tests__/integration/digest.test.ts +48 -0
  72. package/src/__tests__/integration/invoice-pdf.test.ts +30 -0
  73. package/src/__tests__/integration/isolation.test.ts +81 -0
  74. package/src/__tests__/integration/mentions-invoice.test.ts +50 -0
  75. package/src/__tests__/integration/nps.test.ts +37 -0
  76. package/src/__tests__/integration/sanitization.test.ts +35 -0
  77. package/src/__tests__/integration/sla-pause.test.ts +39 -0
  78. package/src/__tests__/integration/smoke.test.ts +26 -0
  79. package/src/__tests__/integration/snooze.test.ts +68 -0
  80. package/src/__tests__/integration/teams.test.ts +38 -0
  81. package/src/__tests__/rateLimiter.test.ts +89 -0
  82. package/src/__tests__/sanitizeHtml.test.ts +165 -0
  83. package/src/__tests__/sla.test.ts +258 -0
  84. package/src/collections/AutomationRules.ts +66 -0
  85. package/src/collections/NotificationQueue.ts +30 -0
  86. package/src/collections/SatisfactionSurveys.ts +11 -2
  87. package/src/collections/SupportClients.ts +58 -1
  88. package/src/collections/SupportTeam.ts +27 -0
  89. package/src/collections/TicketActivityLog.ts +9 -4
  90. package/src/collections/TicketMessages.ts +137 -31
  91. package/src/collections/Tickets.ts +31 -72
  92. package/src/collections/index.ts +3 -0
  93. package/src/components/TicketConversation/RewriteDropdown.tsx +86 -0
  94. package/src/components/TicketConversation/SkeletonText.tsx +23 -0
  95. package/src/components/TicketConversation/components/ActionPanels.tsx +82 -1
  96. package/src/components/TicketConversation/components/QuickActions.tsx +25 -0
  97. package/src/components/TicketConversation/constants.ts +29 -0
  98. package/src/components/TicketConversation/hooks/useDocumentIdFromUrl.ts +21 -0
  99. package/src/components/TicketConversation/hooks/useTicketActions.ts +51 -0
  100. package/src/components/TicketConversation/index.tsx +29 -157
  101. package/src/endpoints/admin-chat-stream.ts +3 -4
  102. package/src/endpoints/admin-chat.ts +11 -20
  103. package/src/endpoints/admin-stats.ts +70 -32
  104. package/src/endpoints/ai-agent.ts +36 -0
  105. package/src/endpoints/apply-macro.ts +8 -14
  106. package/src/endpoints/auth-2fa.ts +12 -12
  107. package/src/endpoints/auto-close.ts +38 -18
  108. package/src/endpoints/billing.ts +17 -4
  109. package/src/endpoints/bulk-action.ts +7 -12
  110. package/src/endpoints/channels.ts +89 -0
  111. package/src/endpoints/chat-stream.ts +3 -4
  112. package/src/endpoints/chat.ts +7 -12
  113. package/src/endpoints/chatbot.ts +2 -2
  114. package/src/endpoints/client-intelligence.ts +4 -4
  115. package/src/endpoints/delete-account.ts +9 -16
  116. package/src/endpoints/email-stats.ts +2 -2
  117. package/src/endpoints/escalate.ts +2 -2
  118. package/src/endpoints/export-csv.ts +2 -2
  119. package/src/endpoints/export-data.ts +5 -8
  120. package/src/endpoints/import-conversation.ts +6 -10
  121. package/src/endpoints/index.ts +24 -2
  122. package/src/endpoints/invite-collaborator.ts +30 -15
  123. package/src/endpoints/invoice.ts +127 -0
  124. package/src/endpoints/kb-search.ts +2 -2
  125. package/src/endpoints/login.ts +12 -4
  126. package/src/endpoints/merge-clients.ts +14 -19
  127. package/src/endpoints/merge-tickets.ts +11 -18
  128. package/src/endpoints/oauth-google.ts +86 -39
  129. package/src/endpoints/pending-emails-process.ts +15 -25
  130. package/src/endpoints/process-digests.ts +93 -0
  131. package/src/endpoints/process-scheduled.ts +6 -10
  132. package/src/endpoints/process-snooze.ts +78 -0
  133. package/src/endpoints/purge-logs.ts +2 -2
  134. package/src/endpoints/resend-notification.ts +3 -4
  135. package/src/endpoints/round-robin-config.ts +3 -4
  136. package/src/endpoints/satisfaction.ts +21 -14
  137. package/src/endpoints/search.ts +5 -8
  138. package/src/endpoints/seed-kb.ts +3 -4
  139. package/src/endpoints/send-reminder.ts +186 -0
  140. package/src/endpoints/settings.ts +5 -2
  141. package/src/endpoints/signature.ts +3 -4
  142. package/src/endpoints/sla-check.ts +2 -2
  143. package/src/endpoints/split-ticket.ts +7 -12
  144. package/src/endpoints/statuses.ts +2 -2
  145. package/src/endpoints/ticket-feedback.ts +4 -6
  146. package/src/endpoints/ticket-synthesis.ts +2 -2
  147. package/src/endpoints/track-open.ts +16 -28
  148. package/src/endpoints/transfer-ticket.ts +21 -9
  149. package/src/endpoints/user-prefs.ts +3 -4
  150. package/src/hooks/automationRules.ts +84 -0
  151. package/src/hooks/checkSLA.ts +48 -16
  152. package/src/plugin.ts +6 -0
  153. package/src/portal/LiveChat.tsx +2 -63
  154. package/src/portal/auth/tickets/detail/CloseTicketButton.tsx +10 -0
  155. package/src/portal/auth/tickets/detail/MarkSolutionButton.tsx +14 -2
  156. package/src/portal/auth/tickets/detail/MessageActions.tsx +37 -18
  157. package/src/portal/auth/tickets/detail/ReopenTicketButton.tsx +10 -0
  158. package/src/portal/auth/tickets/detail/TransferAndInviteActions.tsx +3 -2
  159. package/src/portal/auth/tickets/detail/page.tsx +2 -2
  160. package/src/portal/helpers.ts +46 -0
  161. package/src/portal/login/page.tsx +3 -8
  162. package/src/portal/types.ts +15 -0
  163. package/src/types/lucide-react.d.ts +34 -0
  164. package/src/types/payload-config.d.ts +10 -0
  165. package/src/utils/adminNotification.ts +2 -2
  166. package/src/utils/aiAgent.ts +147 -0
  167. package/src/utils/auth.ts +5 -4
  168. package/src/utils/channels.ts +36 -0
  169. package/src/utils/db.ts +73 -0
  170. package/src/utils/emailTemplate.ts +8 -1
  171. package/src/utils/fireWebhooks.ts +4 -6
  172. package/src/utils/generateTicketSynthesis.ts +7 -12
  173. package/src/utils/invoicePdf.ts +88 -0
  174. package/src/utils/notificationQueue.ts +36 -0
  175. package/src/utils/readSettings.ts +22 -6
  176. package/src/utils/sanitizeHtml.ts +57 -0
  177. package/src/utils/slugs.ts +6 -0
  178. package/src/utils/teamAccess.ts +27 -0
  179. package/src/utils/ticketAccess.ts +53 -0
  180. package/src/utils/webhookDispatcher.ts +4 -6
  181. package/src/views/BillingView/client.tsx +49 -37
  182. package/src/views/ChatView/client.tsx +4 -3
  183. package/src/views/CrmView/client.tsx +7 -7
  184. package/src/views/EmailTrackingView/client.tsx +7 -6
  185. package/src/views/ImportConversationView/client.tsx +4 -4
  186. package/src/views/LogsView/client.tsx +3 -2
  187. package/src/views/NewTicketView/client.tsx +1 -1
  188. package/src/views/PendingEmailsView/client.tsx +7 -6
  189. package/src/views/SupportDashboardView/client.tsx +21 -21
  190. package/src/views/TicketDetailView/NextActionItem.tsx +30 -0
  191. package/src/views/TicketDetailView/RewriteDropdown.tsx +63 -0
  192. package/src/views/TicketDetailView/client.tsx +54 -179
  193. package/src/views/TicketDetailView/constants.ts +23 -0
  194. package/src/views/TicketDetailView/helpers.ts +17 -0
  195. package/src/views/TicketDetailView/types.ts +10 -0
  196. package/src/views/TicketInboxView/client.tsx +16 -10
  197. package/src/views/TicketingSettingsView/client.tsx +90 -87
  198. package/src/views/TimeDashboardView/client.tsx +2 -2
  199. package/src/views/shared/StatusPill.tsx +24 -12
  200. package/src/views/shared/dateLocale.ts +5 -0
  201. package/src/views/shared/locales/en.json +708 -0
  202. package/src/views/shared/locales/fr.json +708 -0
@@ -1,7 +1,7 @@
1
1
  "use client";
2
2
  import { jsx, jsxs, Fragment } from 'react/jsx-runtime';
3
3
  import React, { useState, useRef, useCallback, useEffect } from 'react';
4
- import { C, s } from './constants.js';
4
+ import { C, layoutStyles, s } from './constants.js';
5
5
  import { getDateLabel, formatMessageDate } from './utils.js';
6
6
  import { CodeBlockRendererHtml, CodeBlockRenderer } from './components/CodeBlock.js';
7
7
  import { CodeBlockInserter } from './components/CodeBlockInserter.js';
@@ -9,7 +9,7 @@ import { TicketHeader } from './components/TicketHeader.js';
9
9
  import { ClientBar } from './components/ClientBar.js';
10
10
  import { QuickActions } from './components/QuickActions.js';
11
11
  import { AISummaryPanel } from './components/AISummaryPanel.js';
12
- import { MergePanel, ExtMessagePanel, SnoozePanel } from './components/ActionPanels.js';
12
+ import { MergePanel, ExtMessagePanel, SnoozePanel, ReminderPanel } from './components/ActionPanels.js';
13
13
  import { ActivityLog } from './components/ActivityLog.js';
14
14
  import { ClientHistory } from './components/ClientHistory.js';
15
15
  import { TimeTrackingPanel } from './components/TimeTrackingPanel.js';
@@ -18,149 +18,12 @@ import { useMessageActions } from './hooks/useMessageActions.js';
18
18
  import { useTicketActions } from './hooks/useTicketActions.js';
19
19
  import { useReply } from './hooks/useReply.js';
20
20
  import { useAI } from './hooks/useAI.js';
21
+ import { useDocumentIdFromUrl } from './hooks/useDocumentIdFromUrl.js';
21
22
  import { getFeatures } from './config.js';
23
+ import { SkeletonText } from './SkeletonText.js';
24
+ import { RewriteDropdown } from './RewriteDropdown.js';
22
25
  import '../../styles/theme.css';
23
26
 
24
- function useDocumentIdFromUrl() {
25
- const [id, setId] = useState(void 0);
26
- useEffect(() => {
27
- const match = window.location.pathname.match(
28
- /\/admin\/collections\/[^/]+\/([^/?#]+)/
29
- );
30
- if (match && match[1] !== "create") {
31
- const raw = match[1];
32
- const num = Number(raw);
33
- setId(Number.isFinite(num) && String(num) === raw ? num : raw);
34
- }
35
- }, []);
36
- return { id };
37
- }
38
- function SkeletonText({ lines = 3 }) {
39
- return /* @__PURE__ */ jsx("div", { style: { display: "flex", flexDirection: "column", gap: "8px", padding: "12px 0" }, children: Array.from({ length: lines }).map((_, i) => /* @__PURE__ */ jsx(
40
- "div",
41
- {
42
- style: {
43
- height: "14px",
44
- borderRadius: "4px",
45
- backgroundColor: "#e2e8f0",
46
- width: i === lines - 1 ? "60%" : "100%",
47
- animation: "pulse 1.5s ease-in-out infinite"
48
- }
49
- },
50
- i
51
- )) });
52
- }
53
- const layoutStyles = {
54
- root: { padding: "12px 0" },
55
- twoColumns: {
56
- display: "grid",
57
- gridTemplateColumns: "1fr 320px",
58
- gap: "16px",
59
- alignItems: "start"
60
- },
61
- mainColumn: { minWidth: 0 },
62
- sideColumn: {
63
- display: "flex",
64
- flexDirection: "column",
65
- gap: "12px",
66
- position: "sticky",
67
- top: "80px"
68
- }
69
- };
70
- const REWRITE_STYLES = [
71
- { id: "auto", label: "\u270F\uFE0F Auto", desc: "Garde le ton actuel" },
72
- { id: "tutoyer", label: "\u{1F44B} Tutoyer", desc: "Passe en tu" },
73
- { id: "vouvoyer", label: "\u{1F3A9} Vouvoyer", desc: "Passe en vous" },
74
- { id: "formel", label: "\u{1F4BC} Formel", desc: "Ton professionnel" },
75
- { id: "amical", label: "\u{1F60A} Amical", desc: "Ton chaleureux" },
76
- { id: "court", label: "\u26A1 Court", desc: "Version concise" }
77
- ];
78
- const RewriteDropdown = ({ disabled, loading, onSelect }) => {
79
- const [open, setOpen] = useState(false);
80
- const ref = React.useRef(null);
81
- React.useEffect(() => {
82
- if (!open) return;
83
- const close = (e) => {
84
- if (ref.current && !ref.current.contains(e.target)) setOpen(false);
85
- };
86
- document.addEventListener("mousedown", close);
87
- return () => document.removeEventListener("mousedown", close);
88
- }, [open]);
89
- return /* @__PURE__ */ jsxs("div", { ref, style: { position: "relative", display: "inline-block" }, children: [
90
- /* @__PURE__ */ jsxs(
91
- "button",
92
- {
93
- type: "button",
94
- onClick: () => setOpen(!open),
95
- disabled,
96
- style: {
97
- ...s.outlineBtn("#0891b2", disabled),
98
- fontSize: "11px",
99
- padding: "3px 10px",
100
- borderRadius: "14px",
101
- display: "flex",
102
- alignItems: "center",
103
- gap: "4px"
104
- },
105
- children: [
106
- loading ? "Reformulation..." : "\u270F\uFE0F Reformuler",
107
- !loading && /* @__PURE__ */ jsx("span", { style: { fontSize: 9, opacity: 0.7 }, children: "\u25BC" })
108
- ]
109
- }
110
- ),
111
- open && !disabled && !loading && /* @__PURE__ */ jsx(
112
- "div",
113
- {
114
- style: {
115
- position: "absolute",
116
- bottom: "100%",
117
- left: 0,
118
- marginBottom: 4,
119
- background: "var(--theme-elevation-0, #fff)",
120
- border: "1px solid var(--theme-elevation-200, #e5e7eb)",
121
- borderRadius: 8,
122
- boxShadow: "0 4px 16px rgba(0,0,0,0.12)",
123
- zIndex: 100,
124
- minWidth: 180,
125
- overflow: "hidden"
126
- },
127
- children: REWRITE_STYLES.map((style) => /* @__PURE__ */ jsxs(
128
- "button",
129
- {
130
- type: "button",
131
- onClick: () => {
132
- setOpen(false);
133
- onSelect(style.id);
134
- },
135
- style: {
136
- display: "flex",
137
- flexDirection: "column",
138
- width: "100%",
139
- padding: "8px 12px",
140
- border: "none",
141
- background: "transparent",
142
- cursor: "pointer",
143
- textAlign: "left",
144
- borderBottom: "1px solid var(--theme-elevation-100, #f3f4f6)",
145
- transition: "background 120ms"
146
- },
147
- onMouseEnter: (e) => {
148
- e.target.style.background = "var(--theme-elevation-50, #f9fafb)";
149
- },
150
- onMouseLeave: (e) => {
151
- e.target.style.background = "transparent";
152
- },
153
- children: [
154
- /* @__PURE__ */ jsx("span", { style: { fontSize: 12, fontWeight: 600, color: "var(--theme-text, #111)" }, children: style.label }),
155
- /* @__PURE__ */ jsx("span", { style: { fontSize: 10, color: "var(--theme-elevation-500, #6b7280)" }, children: style.desc })
156
- ]
157
- },
158
- style.id
159
- ))
160
- }
161
- )
162
- ] });
163
- };
164
27
  const TicketConversation = () => {
165
28
  const { id } = useDocumentIdFromUrl();
166
29
  const [features] = useState(() => getFeatures());
@@ -183,6 +46,7 @@ const TicketConversation = () => {
183
46
  const [ticketSubject, setTicketSubject] = useState("");
184
47
  const [ticketSource, setTicketSource] = useState("");
185
48
  const [chatSession, setChatSession] = useState("");
49
+ const [autoCloseScheduledAt, setAutoCloseScheduledAt] = useState(null);
186
50
  const [clientTickets, setClientTickets] = useState([]);
187
51
  const [clientProjects, setClientProjects] = useState([]);
188
52
  const [clientNotes, setClientNotes] = useState("");
@@ -215,6 +79,7 @@ const TicketConversation = () => {
215
79
  setClient(d.client);
216
80
  }
217
81
  setSnoozeUntil(d.snoozeUntil || null);
82
+ setAutoCloseScheduledAt(d.autoCloseScheduledAt || null);
218
83
  setLastClientReadAt(d.lastClientReadAt || null);
219
84
  setCurrentStatus(d.status || "");
220
85
  setTicketNumber(d.ticketNumber || "");
@@ -359,7 +224,7 @@ const TicketConversation = () => {
359
224
  const ma = useMessageActions(id, client, fetchAll);
360
225
  const { togglingAuthor, editingMsg, editBody, editHtml, setEditHtml, savingEdit, handleEditStart, handleEditSave, handleEditCancel, deletingMsg, handleDelete, resendingMsg, resendSuccess, handleResend, handleToggleAuthor, handleSplitMessage, setEditBody } = ma;
361
226
  const ta = useTicketActions(id, fetchAll);
362
- const { statusUpdating, handleStatusChange, showMerge, setShowMerge, mergeTarget, setMergeTarget, mergeTargetInfo, setMergeTargetInfo, mergeError, setMergeError, merging, handleMergeLookup, handleMerge, showExtMsg, setShowExtMsg, extMsgBody, setExtMsgBody, extMsgAuthor, setExtMsgAuthor, extMsgDate, setExtMsgDate, extMsgFiles, setExtMsgFiles, sendingExtMsg, handleExtFileChange, handleSendExtMsg, showSnooze, setShowSnooze, snoozeUntil, setSnoozeUntil, snoozeSaving, handleSnooze, showNextTicket, setShowNextTicket, nextTicketId, nextTicketInfo, handleNextTicket } = ta;
227
+ const { statusUpdating, handleStatusChange, showMerge, setShowMerge, mergeTarget, setMergeTarget, mergeTargetInfo, setMergeTargetInfo, mergeError, setMergeError, merging, handleMergeLookup, handleMerge, showExtMsg, setShowExtMsg, extMsgBody, setExtMsgBody, extMsgAuthor, setExtMsgAuthor, extMsgDate, setExtMsgDate, extMsgFiles, setExtMsgFiles, sendingExtMsg, handleExtFileChange, handleSendExtMsg, showSnooze, setShowSnooze, snoozeUntil, setSnoozeUntil, snoozeSaving, handleSnooze, showReminder, setShowReminder, reminderHours, setReminderHours, reminderSending, reminderError, setReminderError, reminderSuccess, handleSendReminder, cancelingClose, handleCancelScheduledClose, showNextTicket, setShowNextTicket, nextTicketId, nextTicketInfo, handleNextTicket } = ta;
363
228
  const replyEditorRef = useRef(null);
364
229
  const rp = useReply(id, client, cannedResponses, ticketNumber, ticketSubject, fetchAll, handleNextTicket, replyEditorRef);
365
230
  const { fileInputRef, replyBody, setReplyBody, replyHtml, setReplyHtml, replyFiles, setReplyFiles, isInternal, setIsInternal, notifyClient, setNotifyClient, sendAsClient, setSendAsClient, sending, showSchedule, setShowSchedule, scheduleDate, setScheduleDate, handleEditorFileUpload, handleCannedSelect, handleReplyFileChange, handleSendReply, handleScheduleReply } = rp;
@@ -388,6 +253,7 @@ const TicketConversation = () => {
388
253
  const d = await ticketRes.json();
389
254
  setCurrentStatus(d.status || "");
390
255
  setSnoozeUntil(d.snoozeUntil || null);
256
+ setAutoCloseScheduledAt(d.autoCloseScheduledAt || null);
391
257
  setLastClientReadAt(d.lastClientReadAt || null);
392
258
  }
393
259
  if (activityRes.ok) {
@@ -1075,18 +941,33 @@ const TicketConversation = () => {
1075
941
  setShowMerge(!showMerge);
1076
942
  setShowExtMsg(false);
1077
943
  setShowSnooze(false);
944
+ setShowReminder(false);
1078
945
  },
1079
946
  onToggleExtMsg: () => {
1080
947
  setShowExtMsg(!showExtMsg);
1081
948
  setShowMerge(false);
1082
949
  setShowSnooze(false);
950
+ setShowReminder(false);
1083
951
  },
1084
952
  onToggleSnooze: () => {
1085
953
  setShowSnooze(!showSnooze);
1086
954
  setShowMerge(false);
1087
955
  setShowExtMsg(false);
956
+ setShowReminder(false);
1088
957
  },
1089
958
  onNextTicket: handleNextTicket,
959
+ showReminderButton: features.autoClose,
960
+ onToggleReminder: () => {
961
+ setShowReminder(!showReminder);
962
+ setReminderError("");
963
+ setShowMerge(false);
964
+ setShowExtMsg(false);
965
+ setShowSnooze(false);
966
+ },
967
+ autoCloseScheduledAt,
968
+ onCancelScheduledClose: handleCancelScheduledClose,
969
+ cancelingClose,
970
+ reminderSuccess,
1090
971
  showNextTicket,
1091
972
  nextTicketId,
1092
973
  nextTicketInfo,
@@ -1136,7 +1017,19 @@ const TicketConversation = () => {
1136
1017
  handleExtFileChange
1137
1018
  }
1138
1019
  ),
1139
- features.snooze && showSnooze && /* @__PURE__ */ jsx(SnoozePanel, { snoozeSaving, handleSnooze })
1020
+ features.snooze && showSnooze && /* @__PURE__ */ jsx(SnoozePanel, { snoozeSaving, handleSnooze }),
1021
+ features.autoClose && showReminder && /* @__PURE__ */ jsx(
1022
+ ReminderPanel,
1023
+ {
1024
+ clientFirstName: client?.firstName || "",
1025
+ clientEmail: client?.email || "",
1026
+ reminderHours,
1027
+ setReminderHours,
1028
+ reminderSending,
1029
+ reminderError,
1030
+ handleSendReminder
1031
+ }
1032
+ )
1140
1033
  ] }),
1141
1034
  /* @__PURE__ */ jsxs("div", { style: layoutStyles.sideColumn, children: [
1142
1035
  /* @__PURE__ */ jsx(