@cognigy/rest-api-client 2025.24.0 → 2026.1.0

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (123) hide show
  1. package/CHANGELOG.md +10 -0
  2. package/build/apigroups/ResourcesAPIGroup_2_0.js +14 -0
  3. package/build/apigroups/SimulationAPIGroup_2_0.js +15 -1
  4. package/build/authentication/AuthenticationAPI.js +1 -0
  5. package/build/shared/charts/createNodeDescriptor.js +1 -0
  6. package/build/shared/charts/descriptors/analytics/overwriteAnalytics.js +14 -0
  7. package/build/shared/charts/descriptors/analytics/updateProfile.js +5 -0
  8. package/build/shared/charts/descriptors/connectionNodes/smtp/emailNotification.js +7 -0
  9. package/build/shared/charts/descriptors/connectionNodes/smtp/sendEmail.js +9 -0
  10. package/build/shared/charts/descriptors/index.js +7 -1
  11. package/build/shared/charts/descriptors/message/question/question.js +5 -0
  12. package/build/shared/charts/descriptors/message/say.js +3 -0
  13. package/build/shared/charts/descriptors/placeholder.js +3 -0
  14. package/build/shared/charts/descriptors/service/agentTools/executeWorkflowTool.js +239 -0
  15. package/build/shared/charts/descriptors/service/agentTools/handoverToAiAgentTool.js +192 -0
  16. package/build/shared/charts/descriptors/service/agentTools/handoverToHumanAgentTool.js +783 -0
  17. package/build/shared/charts/descriptors/service/agentTools/sendEmailTool.js +272 -0
  18. package/build/shared/charts/descriptors/service/aiAgent/aiAgentJob.js +23 -20
  19. package/build/shared/charts/descriptors/service/aiAgent/aiAgentJobCallMCPTool.js +4 -2
  20. package/build/shared/charts/descriptors/service/aiAgent/helpers/createToolDefinitions.js +3 -1
  21. package/build/shared/charts/descriptors/service/aiAgent/helpers/parseMcpHeaders.js +26 -0
  22. package/build/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehub.js +198 -0
  23. package/build/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubConnection.js +16 -0
  24. package/build/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubForm.js +300 -0
  25. package/build/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubProviderModule.js +16 -0
  26. package/build/shared/charts/descriptors/service/handoverV2.js +1 -1
  27. package/build/shared/charts/descriptors/service/httpRequest.js +3 -0
  28. package/build/shared/charts/descriptors/service/index.js +9 -1
  29. package/build/shared/charts/descriptors/service/llmPrompt/LLMPromptV2.js +11 -4
  30. package/build/shared/charts/descriptors/voice/mappers/setSessionConfig.mapper.js +29 -27
  31. package/build/shared/charts/descriptors/voice/mappers/transfer.mapper.js +5 -5
  32. package/build/shared/charts/descriptors/voice/nodes/sessionSpeechParameters.js +2 -2
  33. package/build/shared/charts/descriptors/voicegateway2/nodes/setSessionConfig.js +13 -4
  34. package/build/shared/charts/descriptors/voicegateway2/nodes/transfer.js +4 -4
  35. package/build/shared/constants.js +2 -1
  36. package/build/shared/interfaces/IOrganisation.js +1 -0
  37. package/build/shared/interfaces/amqpInterface.js +1 -0
  38. package/build/shared/interfaces/cxone/knowledgehub/CXoneKnowledgehubAPI.js +3 -0
  39. package/build/shared/interfaces/messageAPI/endpoints.js +1 -1
  40. package/build/shared/interfaces/resources/IAuditEvent.js +1 -0
  41. package/build/shared/interfaces/resources/IChart.js +10 -1
  42. package/build/shared/interfaces/resources/IChartNode.js +32 -4
  43. package/build/shared/interfaces/resources/IEndpoint.js +1 -0
  44. package/build/shared/interfaces/resources/INodeDescriptorSet.js +8 -0
  45. package/build/shared/interfaces/resources/TResourceType.js +1 -0
  46. package/build/shared/interfaces/resources/chart/IChartExecutableNode.js +10 -1
  47. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeConnector.js +49 -0
  48. package/build/shared/interfaces/resources/knowledgeStore/IKnowledgeSource.js +1 -1
  49. package/build/shared/interfaces/restAPI/administration/user/v2.0/IExchangeCXoneTokenRest_2_0.js +3 -0
  50. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/ICreateKnowledgeConnectorRest_2_0.js +3 -0
  51. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IDeleteKnowledgeConnectorRest_2_0.js +3 -0
  52. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IIndexKnowledgeConnectorsRest_2_0.js +3 -0
  53. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IKnowledgeConnector_2_0.js +3 -0
  54. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IReadKnowledgeConnectorRest_2_0.js +3 -0
  55. package/build/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IUpdateKnowledgeConnectorRest_2_0.js +3 -0
  56. package/build/shared/interfaces/restAPI/simulation/scheduler/ICreateSchedulerRest_2_0.js +3 -0
  57. package/build/shared/interfaces/restAPI/simulation/scheduler/IGetSchedulerRest_2_0.js +3 -0
  58. package/build/shared/interfaces/restAPI/simulation/scheduler/ISchedulerRest_2_0.js +12 -0
  59. package/build/shared/interfaces/restAPI/simulation/scheduler/IUpdateSchedulerRest_2_0.js +3 -0
  60. package/build/shared/interfaces/restAPI/simulation/simulationRun/ISimulationRunRest_2_0.js +15 -1
  61. package/build/shared/interfaces/restAPI/simulation/simulationRunBatch/ISimulationRunBatchRest_2_0.js +6 -1
  62. package/dist/esm/apigroups/ResourcesAPIGroup_2_0.js +14 -0
  63. package/dist/esm/apigroups/SimulationAPIGroup_2_0.js +15 -1
  64. package/dist/esm/authentication/AuthenticationAPI.js +1 -0
  65. package/dist/esm/shared/charts/createNodeDescriptor.js +1 -0
  66. package/dist/esm/shared/charts/descriptors/analytics/overwriteAnalytics.js +14 -0
  67. package/dist/esm/shared/charts/descriptors/analytics/updateProfile.js +5 -0
  68. package/dist/esm/shared/charts/descriptors/connectionNodes/smtp/emailNotification.js +7 -0
  69. package/dist/esm/shared/charts/descriptors/connectionNodes/smtp/sendEmail.js +9 -0
  70. package/dist/esm/shared/charts/descriptors/index.js +6 -1
  71. package/dist/esm/shared/charts/descriptors/message/question/question.js +5 -0
  72. package/dist/esm/shared/charts/descriptors/message/say.js +3 -0
  73. package/dist/esm/shared/charts/descriptors/placeholder.js +3 -0
  74. package/dist/esm/shared/charts/descriptors/service/agentTools/executeWorkflowTool.js +237 -0
  75. package/dist/esm/shared/charts/descriptors/service/agentTools/handoverToAiAgentTool.js +190 -0
  76. package/dist/esm/shared/charts/descriptors/service/agentTools/handoverToHumanAgentTool.js +770 -0
  77. package/dist/esm/shared/charts/descriptors/service/agentTools/sendEmailTool.js +270 -0
  78. package/dist/esm/shared/charts/descriptors/service/aiAgent/aiAgentJob.js +23 -20
  79. package/dist/esm/shared/charts/descriptors/service/aiAgent/aiAgentJobCallMCPTool.js +4 -2
  80. package/dist/esm/shared/charts/descriptors/service/aiAgent/helpers/createToolDefinitions.js +3 -1
  81. package/dist/esm/shared/charts/descriptors/service/aiAgent/helpers/parseMcpHeaders.js +25 -0
  82. package/dist/esm/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehub.js +196 -0
  83. package/dist/esm/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubConnection.js +13 -0
  84. package/dist/esm/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubForm.js +297 -0
  85. package/dist/esm/shared/charts/descriptors/service/cxone/knowledgehub/CXoneKnowledgehubProviderModule.js +13 -0
  86. package/dist/esm/shared/charts/descriptors/service/handoverV2.js +1 -1
  87. package/dist/esm/shared/charts/descriptors/service/httpRequest.js +3 -0
  88. package/dist/esm/shared/charts/descriptors/service/index.js +4 -0
  89. package/dist/esm/shared/charts/descriptors/service/llmPrompt/LLMPromptV2.js +11 -4
  90. package/dist/esm/shared/charts/descriptors/voice/mappers/setSessionConfig.mapper.js +29 -27
  91. package/dist/esm/shared/charts/descriptors/voice/mappers/transfer.mapper.js +5 -5
  92. package/dist/esm/shared/charts/descriptors/voice/nodes/sessionSpeechParameters.js +2 -2
  93. package/dist/esm/shared/charts/descriptors/voicegateway2/nodes/setSessionConfig.js +13 -4
  94. package/dist/esm/shared/charts/descriptors/voicegateway2/nodes/transfer.js +4 -4
  95. package/dist/esm/shared/constants.js +1 -0
  96. package/dist/esm/shared/interfaces/IOrganisation.js +1 -0
  97. package/dist/esm/shared/interfaces/amqpInterface.js +1 -0
  98. package/dist/esm/shared/interfaces/cxone/knowledgehub/CXoneKnowledgehubAPI.js +2 -0
  99. package/dist/esm/shared/interfaces/messageAPI/endpoints.js +1 -1
  100. package/dist/esm/shared/interfaces/resources/IAuditEvent.js +1 -0
  101. package/dist/esm/shared/interfaces/resources/IChart.js +10 -1
  102. package/dist/esm/shared/interfaces/resources/IChartNode.js +32 -4
  103. package/dist/esm/shared/interfaces/resources/IEndpoint.js +1 -0
  104. package/dist/esm/shared/interfaces/resources/INodeDescriptorSet.js +8 -0
  105. package/dist/esm/shared/interfaces/resources/TResourceType.js +1 -0
  106. package/dist/esm/shared/interfaces/resources/chart/IChartExecutableNode.js +10 -1
  107. package/dist/esm/shared/interfaces/resources/knowledgeStore/IKnowledgeConnector.js +46 -0
  108. package/dist/esm/shared/interfaces/resources/knowledgeStore/IKnowledgeSource.js +1 -1
  109. package/dist/esm/shared/interfaces/restAPI/administration/user/v2.0/IExchangeCXoneTokenRest_2_0.js +2 -0
  110. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/ICreateKnowledgeConnectorRest_2_0.js +2 -0
  111. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IDeleteKnowledgeConnectorRest_2_0.js +2 -0
  112. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IIndexKnowledgeConnectorsRest_2_0.js +2 -0
  113. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IKnowledgeConnector_2_0.js +2 -0
  114. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IReadKnowledgeConnectorRest_2_0.js +2 -0
  115. package/dist/esm/shared/interfaces/restAPI/resources/knowledgeStore/v2.0/connector/IUpdateKnowledgeConnectorRest_2_0.js +2 -0
  116. package/dist/esm/shared/interfaces/restAPI/simulation/scheduler/ICreateSchedulerRest_2_0.js +2 -0
  117. package/dist/esm/shared/interfaces/restAPI/simulation/scheduler/IGetSchedulerRest_2_0.js +2 -0
  118. package/dist/esm/shared/interfaces/restAPI/simulation/scheduler/ISchedulerRest_2_0.js +9 -0
  119. package/dist/esm/shared/interfaces/restAPI/simulation/scheduler/IUpdateSchedulerRest_2_0.js +2 -0
  120. package/dist/esm/shared/interfaces/restAPI/simulation/simulationRun/ISimulationRunRest_2_0.js +14 -0
  121. package/dist/esm/shared/interfaces/restAPI/simulation/simulationRunBatch/ISimulationRunBatchRest_2_0.js +5 -0
  122. package/package.json +1 -1
  123. package/types/index.d.ts +727 -29
@@ -0,0 +1,190 @@
1
+ import { __awaiter } from "tslib";
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+ /* Custom modules */
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+ import { createNodeDescriptor } from "../../../createNodeDescriptor";
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+ import { TranscriptEntryType, TranscriptRole } from "../../../../interfaces/transcripts/transcripts";
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+ export const HANDOVER_TO_AI_AGENT_TOOL = createNodeDescriptor({
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+ type: "handoverToAiAgentTool",
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+ defaultLabel: "Handover to AI Agent Tool",
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+ parentType: ["aiAgentJob", "llmPromptV2"],
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+ constraints: {
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+ editable: true,
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+ deletable: true,
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+ collapsable: true,
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+ creatable: true,
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+ movable: true,
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+ placement: {
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+ predecessor: {
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+ whitelist: []
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+ }
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+ },
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+ childFlowCreatable: false
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+ },
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+ behavior: {
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+ stopping: true
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+ },
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+ preview: {
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+ type: "text",
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+ key: "toolId"
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+ },
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+ fields: [
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+ {
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+ key: "toolId",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__TOOL_ID__LABEL",
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+ description: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__TOOL_ID__DESCRIPTION",
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+ type: "cognigyLLMText",
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+ defaultValue: "handover_to_ai_agent",
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+ params: {
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+ required: true,
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+ rows: 1,
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+ multiline: false,
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+ maxLength: 64,
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+ }
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+ },
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+ {
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+ key: "description",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__DESCRIPTION__LABEL",
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+ description: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__DESCRIPTION__DESCRIPTION",
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+ type: "cognigyLLMText",
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+ params: {
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+ required: true,
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+ rows: 5,
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+ multiline: true,
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+ placeholder: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AI_AGENT_TOOL__FIELDS__DESCRIPTION__PLACEHOLDER"
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+ }
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+ },
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+ {
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+ key: "parameters",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__PARAMETERS__LABEL",
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+ description: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__PARAMETERS__DESCRIPTION",
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+ type: "toolParameters",
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+ defaultValue: `{
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+ "type": "object",
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+ "properties": {
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+ "handover_reason": {
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+ "type": "string",
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+ "description": "The reason for handing over to the AI Agent, including context from the conversation."
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+ }
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+ },
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+ "required": ["handover_reason"],
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+ "additionalProperties": false
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+ }`,
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+ params: {
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+ required: false,
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+ },
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+ },
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+ {
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+ key: "flowNode",
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+ type: "flowNode",
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+ label: "UI__NODE_EDITOR__SERVICE__HANDOVER_TO_AI_AGENT_TOOL__FIELDS__FLOW_NODE__LABEL",
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+ params: {
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+ required: true,
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+ nodeTypeFilter: ["aiAgentJob"]
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+ }
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+ },
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+ {
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+ key: "debugMessage",
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+ type: "toggle",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__DEBUG_MESSAGE__LABEL",
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+ description: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__DEBUG_MESSAGE__DESCRIPTION",
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+ defaultValue: true,
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+ },
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+ {
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+ key: "condition",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__CONDITION__LABEL",
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+ description: "UI__NODE_EDITOR__SERVICE__AI_AGENT_TOOL__FIELDS__CONDITION__DESCRIPTION",
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+ type: "cognigyText",
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+ defaultValue: "",
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+ },
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+ ],
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+ sections: [
100
+ {
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+ key: "debugging",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_JOB__SECTIONS__DEBUG_SETTINGS__LABEL",
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+ defaultCollapsed: true,
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+ fields: [
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+ "debugMessage",
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+ ],
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+ },
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+ {
109
+ key: "advanced",
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+ label: "UI__NODE_EDITOR__SERVICE__AI_AGENT_JOB__SECTIONS__ADVANCED__LABEL",
111
+ defaultCollapsed: true,
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+ fields: [
113
+ "condition",
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+ ],
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+ },
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+ ],
117
+ form: [
118
+ { type: "field", key: "toolId" },
119
+ { type: "field", key: "description" },
120
+ { type: "field", key: "flowNode" },
121
+ { type: "section", key: "debugging" },
122
+ { type: "section", key: "advanced" },
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+ ],
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+ appearance: {
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+ color: "white",
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+ textColor: "#252525",
127
+ variant: "mini",
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+ },
129
+ function: ({ cognigy, config, nodeId: thisNodeId }) => __awaiter(void 0, void 0, void 0, function* () {
130
+ var _a, _b, _c, _d, _e, _f;
131
+ const { api } = cognigy;
132
+ const { debugMessage, flowNode } = config;
133
+ const sessionState = yield api.loadSessionState();
134
+ const toolCall = (_a = sessionState.lastToolCall) === null || _a === void 0 ? void 0 : _a.toolCall;
135
+ if (!(toolCall === null || toolCall === void 0 ? void 0 : toolCall.id)) {
136
+ (_b = api.logDebugError) === null || _b === void 0 ? void 0 : _b.call(api, "UI__DEBUG_MODE__AI_AGENT_ANSWER__ERROR__MESSAGE");
137
+ }
138
+ if (!(flowNode === null || flowNode === void 0 ? void 0 : flowNode.flow) || !(flowNode === null || flowNode === void 0 ? void 0 : flowNode.node)) {
139
+ throw new Error("Flow Node is required for Handover to AI Agent Tool");
140
+ }
141
+ if (toolCall) {
142
+ if (!((_c = api.checkThink) === null || _c === void 0 ? void 0 : _c.call(api, thisNodeId))) {
143
+ const handoverReason = ((_e = (_d = toolCall === null || toolCall === void 0 ? void 0 : toolCall.function) === null || _d === void 0 ? void 0 : _d.arguments) === null || _e === void 0 ? void 0 : _e.handover_reason) || "Handover requested";
144
+ // Optional Debug Message
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+ if (debugMessage) {
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+ (_f = api.logDebugMessage) === null || _f === void 0 ? void 0 : _f.call(api, JSON.stringify({ handover_reason: handoverReason, target_flow: flowNode.flow, target_node: flowNode.node }, null, 2));
147
+ }
148
+ // Add Tool Call Message to Transcript
149
+ const toolCallTranscriptStep = {
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+ role: TranscriptRole.ASSISTANT,
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+ type: TranscriptEntryType.TOOL_CALL,
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+ source: "system",
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+ payload: {
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+ name: toolCall.function.name,
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+ id: toolCall.id,
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+ input: toolCall.function.arguments,
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+ }
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+ };
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+ yield api.addTranscriptStep(toolCallTranscriptStep);
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+ // Add Tool Answer Message to Transcript
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+ const toolAnswer = {
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+ role: TranscriptRole.TOOL,
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+ type: TranscriptEntryType.TOOL_ANSWER,
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+ source: "system",
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+ payload: {
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+ toolCallId: toolCall.id,
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+ name: toolCall.function.name,
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+ content: `Handover to AI Agent initiated. Reason: ${handoverReason}`,
169
+ }
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+ };
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+ yield api.addTranscriptStep(toolAnswer);
172
+ api.resetNextNodes();
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+ api.updateSessionStateValues({
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+ lastToolCall: undefined
175
+ });
176
+ yield api.executeFlow({
177
+ flowNode: {
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+ flow: flowNode.flow,
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+ node: flowNode.node,
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+ },
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+ absorbContext: true,
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+ });
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+ }
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+ else {
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+ throw new Error("Infinite Loop Detected");
186
+ }
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+ }
188
+ })
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+ });
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+ //# sourceMappingURL=handoverToAiAgentTool.js.map