@cognigy/rest-api-client 2025.12.0 → 2025.14.0

package/dist/esm/apigroups/SimulationAPIGroup_2_0.js

@@ -38,7 +38,10 @@ export function SimulationAPIGroup_2_0(instance) {
         readSimulationRun: (_a, options) => {
             var { simulationReference, simulationRunBatchReference, simulationRunReference } = _a, args = __rest(_a, ["simulationReference", "simulationRunBatchReference", "simulationRunReference"]);
             return GenericAPIFn(`/testing/beta/simulations/${simulationReference}/batches/${simulationRunBatchReference}/runs/${simulationRunReference}?${stringifyQuery(args)}`, "GET", self)(undefined, options);
-        }
+        },
+        getPersonaOptions: (args, options) => GenericAPIFn("/testing/beta/personas/options", "POST", self)(args, options),
+        generatePersona: (args, options) => GenericAPIFn("/testing/beta/personas/generate", "POST", self)(args, options),
+        regeneratePersonaField: (args, options) => GenericAPIFn("/testing/beta/personas/regenerate-field", "POST", self)(args, options)
     };
 }
 //# sourceMappingURL=SimulationAPIGroup_2_0.js.map

package/dist/esm/shared/charts/descriptors/analytics/trackGoal.js

@@ -45,7 +45,7 @@ export const TRACK_GOAL = createNodeDescriptor({
             return;
         }
         const sessionState = api.getSessionStateCopy();
-        const { selectedSteps, version, name, goalId, } = config.goal;
+        const { selectedSteps, referenceId, version, name, goalId, } = config.goal;
         const activeCycleIds = ((_a = sessionState.analytics) === null || _a === void 0 ? void 0 : _a.goalCycleIds) || {};
         let cycleId = activeCycleIds[goalId];
         const hasStartStep = selectedSteps.some(step => step.type === "start");
@@ -73,10 +73,12 @@ export const TRACK_GOAL = createNodeDescriptor({
                     organisationId,
                     sessionId,
                     version,
+                    referenceId,
                     timestamp: new Date(),
                     goalCycleId: cycleId,
                     goalId,
                     stepId: step.stepId,
+                    stepType: step.type,
                     endpointUrlToken,
                     endpointName,
                     endpointType,

package/dist/esm/shared/charts/descriptors/connectionNodes/internalStorageProviders/amazonStorageProviderConnection.js

@@ -6,6 +6,12 @@ export const AMAZON_STORAGE_PROVIDER_CONNECTION = {
         { fieldName: "secretAccessKey", label: "UI__CONNECTION_EDITOR__FIELD_SECRET_ACCESS_KEY" },
         { fieldName: "region", label: "UI__CONNECTION_EDITOR__FIELD_REGION" },
         { fieldName: "bucketName", label: "UI__CONNECTION_EDITOR__FIELD_BUCKET_NAME" },
-    ]
+        {
+            fieldName: "customUrl",
+            label: "UI__CONNECTION_EDITOR__FIELD_CUSTOM_URL",
+            required: false,
+            description: "UI__CONNECTION_EDITOR__FIELD_CUSTOM_URL_AWS__DESCRIPTION"
+        },
+    ],
 };
 //# sourceMappingURL=amazonStorageProviderConnection.js.map

package/dist/esm/shared/charts/descriptors/index.js

@@ -11,7 +11,7 @@ import { REGEX_SLOT_FILLER, EXECUTE_COGNIGY_NLU, ADD_LEXICON_KEYPHRASE, FUZZY_SE
 import { KNOWLEDGE_SEARCH, KNOWLEDGE_SEARCH_V2, SEARCH_EXTRACT_OUTPUT } from "./knowledgeSearch";
 import { CONTINUOUS_ASR, DTMF, HANG_UP, PLAY, TRANSFER_VOICE, SESSION_SPEECH_PARAMETERS, USER_INPUT_TIMEOUT, SEND_METADATA, BARGE_IN, MUTE_SPEECH_INPUT, } from "./voice";
 import { ACTIVATE_PROFILE, COMPLETE_GOAL, DEACTIVATE_PROFILE, DELETE_PROFILE, MERGE_PROFILE, UPDATE_PROFILE, ADD_MEMORY, BLIND_MODE, OVERWRITE_ANALYTICS, SET_RATING, REQUEST_RATING, TRACK_GOAL, } from "./analytics";
-import { HANDOVER, HANDOVER_V2, CHECK_AGENT_AVAILABILITY, HTTP_REQUEST, HTTP_CONNECTION_BASIC, HTTP_CONNECTION_APIKEYAUTHKEY, HTTP_CONNECTION_APIKEYXKEY, HTTP_CONNECTION_OAUTH2, JWT_SECRET_CONNECTION, TRIGGER_FUNCTION, ON_SCHEDULING_ERROR, ON_SCHEDULED, GPT_PROMPT, CLOSE_HANDOVER, HANDOVER_INACTIVITY_TIMER, GPT_CONVERSATION, GPT_CONVERSATION_SUMMARY, LLM_ENTITY_EXTRACT, AI_AGENT_JOB, AI_AGENT_JOB_DEFAULT, AI_AGENT_JOB_TOOL, AI_AGENT_JOB_MCP_TOOL, AI_AGENT_JOB_CALL_MCP_TOOL, AI_AGENT_TOOL_ANSWER, AI_AGENT_HANDOVER, LIVE_AGENT_CONNECTION, RINGCENTRAL_ENGAGE_CONNECTION, CHATWOOT_CONNECTION, EIGHT_BY_EIGHT_CONNECTION, GENESYS_CLOUD_CONNECTION, GENESYS_CLOUD_CONNECTION_OM, LLM_MODERATE, NICECXONEAAH_AUTHENTICATION_CONNECTION, AIOPS_CENTER_WEBHOOKS_CONNECTION } from "./service";
+import { HANDOVER, HANDOVER_V2, CHECK_AGENT_AVAILABILITY, HTTP_REQUEST, HTTP_CONNECTION_BASIC, HTTP_CONNECTION_APIKEYAUTHKEY, HTTP_CONNECTION_APIKEYXKEY, HTTP_CONNECTION_OAUTH2, JWT_SECRET_CONNECTION, TRIGGER_FUNCTION, ON_SCHEDULING_ERROR, ON_SCHEDULED, GPT_PROMPT, LLM_PROMPT_V2, LLM_PROMPT_DEFAULT, LLM_PROMPT_MCP_TOOL, LLM_PROMPT_TOOL, CLOSE_HANDOVER, HANDOVER_INACTIVITY_TIMER, GPT_CONVERSATION, GPT_CONVERSATION_SUMMARY, LLM_ENTITY_EXTRACT, AI_AGENT_JOB, AI_AGENT_JOB_DEFAULT, AI_AGENT_JOB_TOOL, AI_AGENT_JOB_MCP_TOOL, AI_AGENT_JOB_CALL_MCP_TOOL, AI_AGENT_TOOL_ANSWER, AI_AGENT_HANDOVER, LIVE_AGENT_CONNECTION, RINGCENTRAL_ENGAGE_CONNECTION, CHATWOOT_CONNECTION, EIGHT_BY_EIGHT_CONNECTION, GENESYS_CLOUD_CONNECTION, GENESYS_CLOUD_CONNECTION_OM, LLM_MODERATE, NICECXONEAAH_AUTHENTICATION_CONNECTION, LOAD_AI_AGENT, AIOPS_CENTER_WEBHOOKS_CONNECTION } from "./service";
 import { INIT_APP_SESSION, GET_APP_SESSION_PIN, SET_HTML_APP_STATE, SET_ADAPTIVE_CARD_APP_STATE, } from "./apps";
 import { SET_IFRAME_TILE, SET_HTML_TILE, SEND_TILE_DATA, SET_SECURE_FORMS_TILE, SET_ADAPTIVE_CARD_TILE, SET_AGENT_ASSIST_GRID, NEXT_ACTION_ASSIST, SENTIMENT_ASSIST, TRANSCRIPT_ASSIST, IDENTITY_ASSIST, KNOWLEDGE_ASSIST, } from "./agentAssist";
 import { ASSIST_INFO } from "./liveAgent";
@@ -88,6 +88,10 @@ const nodes = [
     CHECK_AGENT_AVAILABILITY,
     HTTP_REQUEST,
     GPT_PROMPT,
+    LLM_PROMPT_V2,
+    LLM_PROMPT_DEFAULT,
+    LLM_PROMPT_MCP_TOOL,
+    LLM_PROMPT_TOOL,
     GPT_CONVERSATION,
     GPT_CONVERSATION_SUMMARY,
     LLM_ENTITY_EXTRACT,
@@ -143,6 +147,7 @@ if (process.env.DISABLE_FEATURE_TRANSCRIPT_MANAGER !== "true") {
     nodes.push(AI_AGENT_JOB_CALL_MCP_TOOL);
     nodes.push(AI_AGENT_TOOL_ANSWER);
     nodes.push(AI_AGENT_HANDOVER);
+    nodes.push(LOAD_AI_AGENT);
 }
 if (process.env.FEATURE_USE_COGNIGY_LIVE_AGENT === "true") {
     nodes.push(ASSIST_INFO);

package/dist/esm/shared/charts/descriptors/knowledgeSearch/searchExtractOutput.js

@@ -582,10 +582,12 @@ export const SEARCH_EXTRACT_OUTPUT = createNodeDescriptor({
             // as it doesn't make sense to check for follow ups in the first execution
             if (input.execution > 1) {
                 // always remember the last thing the user said (needed later)
-                lastRoundTrip = (_b = cognigy.lastConversationEntries) === null || _b === void 0 ? void 0 : _b.slice(1, 3).reverse().map(entry => "- " + (entry.source === "user" ? "USER: " : "BOT: ") + entry.text).join("\n");
+                lastRoundTrip = (_b = cognigy
+                    .lastConversationEntries) === null || _b === void 0 ? void 0 : _b.slice(1, followUpDetectionSteps + 1).reverse().map(entry => "- " + (entry.source === "user" ? "USER: " : "BOT: ") + entry.text).join("\n");
                 // if follow up detection is set to 2 or more, we use the conversation transcript
                 // as reference. Start at the second entry, because the first one is the current
-                const recentConversation = (_c = cognigy.lastConversationEntries) === null || _c === void 0 ? void 0 : _c.slice(1, followUpDetectionSteps + 1).reverse().map(entry => "- " + (entry.source === "user" ? "USER: " : "BOT: ") + entry.text).join("\n");
+                const recentConversation = (_c = cognigy
+                    .lastConversationEntries) === null || _c === void 0 ? void 0 : _c.slice(1, followUpDetectionSteps + 1).reverse().map(entry => "- " + (entry.source === "user" ? "USER: " : "BOT: ") + entry.text).join("\n");
                 prompt = `Below is the transcript of a conversation:
 ${recentConversation}
 USER: ${searchString}
@@ -637,10 +639,12 @@ New: `;
                 message: (error === null || error === void 0 ? void 0 : error.message) || error,
             };
             api.logDebugError(JSON.stringify(compactError, undefined, 2), "Search Extract Output: Error");
-            api.emitToOpsCenter({
-                subComponent: "KnowledgeAIQueries",
-                title: error === null || error === void 0 ? void 0 : error.message
-            });
+            if (!(error instanceof InternalServerError)) {
+                api.emitToOpsCenter({
+                    subComponent: "KnowledgeAIQueries",
+                    title: error === null || error === void 0 ? void 0 : error.message
+                });
+            }
             if ((_m = error === null || error === void 0 ? void 0 : error.originalErrorDetails) === null || _m === void 0 ? void 0 : _m.code) {
                 compactError["code"] = error.originalErrorDetails.code;
             }

package/dist/esm/shared/charts/descriptors/message/question/question.js

@@ -307,7 +307,7 @@ export const QUESTION = createNodeDescriptor({
         },
         {
             key: "repromptLLMPrompt",
-            type: "cognigyText",
+            type: "cognigyLLMText",
             label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__REPROMPT_LLM_PROMPT__LABEL",
             description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__REPROMPT_LLM_PROMPT__DESCRIPTION",
             defaultValue: `You are a chatbot that helps a user.
@@ -740,6 +740,17 @@ DO NOT talk about other topics. Do not offer general assistance.`,
             },
             defaultValue: true,
         },
+        {
+            key: "escalateAnswersRepeatHandoverMessage",
+            type: "toggle",
+            label: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_REPEAT_HANDOVER_MESSAGE__LABEL",
+            description: "UI__NODE_EDITOR__MESSAGE__QUESTION__QUESTION__FIELDS__ESCALATE_ANSWERS_REPEAT_HANDOVER_MESSAGE__DESCRIPTION",
+            defaultValue: false,
+            condition: {
+                key: "escalateAnswersAction",
+                value: "handover"
+            }
+        },
         {
             key: "escalateAnswersHandoverCancelIntent",
             type: "cognigyText",

package/dist/esm/shared/charts/descriptors/nlu/generativeSlotFiller/prompt.js

@@ -125,8 +125,9 @@ export const createLastUserInputString = (lastConversationEntries, turnLimit = 1
  * @param debugLogTokenCount whether to log the token count
  * @param debugLogRequestAndCompletion whether to log the request and completion
  * @param cognigy the cognigy object (input, api, etc)
+ * @param nodeType the type of the node (optional)
  */
-export const writeLLMDebugLogs = (label, prompt, response, debugLogTokenCount, debugLogRequestAndCompletion, cognigy) => __awaiter(void 0, void 0, void 0, function* () {
+export const writeLLMDebugLogs = (label, prompt, response, debugLogTokenCount, debugLogRequestAndCompletion, cognigy, nodeType) => __awaiter(void 0, void 0, void 0, function* () {
     var _a, _b, _c, _d;
     const { api, input } = cognigy;
     if (input.endpointType !== "adminconsole" && !api.getMetadata().isFollowSessionActive) {
@@ -143,14 +144,21 @@ export const writeLLMDebugLogs = (label, prompt, response, debugLogTokenCount, d
             if (debugLogTokenCount) {
                 if (prompt) {
                     const requestTokens = (_a = response === null || response === void 0 ? void 0 : response.tokenUsage) === null || _a === void 0 ? void 0 : _a.inputTokens;
-                    requestTokenMessage = ` (${requestTokens} Tokens)`;
+                    requestTokenMessage = ` (${nodeType === "llmPromptV2" ? "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__FULL_REQUEST: " : ""}${requestTokens} Tokens)`;
                 }
                 if (response) {
                     const completionTokens = (_b = response === null || response === void 0 ? void 0 : response.tokenUsage) === null || _b === void 0 ? void 0 : _b.outputTokens;
                     completionTokenMessage = ` (${completionTokens} Tokens)`;
                 }
             }
-            api.logDebugMessage(`UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__REQUEST${requestTokenMessage}:<br>${prompt}<br><br>UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__COMPLETION${completionTokenMessage}:<br>${responseOutputFormatted}`, "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__HEADER");
+            let inputLabelKey = "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__REQUEST";
+            let headerKey = "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__HEADER";
+            if (nodeType === "llmPromptV2") {
+                inputLabelKey = "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__SYSTEM_PROMPT";
+                headerKey = "UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__HEADER_WITH_SYSTEM_PROMPT";
+            }
+            ;
+            api.logDebugMessage(`${inputLabelKey}${requestTokenMessage}:<br>${prompt}<br><br>UI__DEBUG_MODE__LLM_PROMPT__FULL_REQUEST__COMPLETION${completionTokenMessage}:<br>${responseOutputFormatted}`, headerKey);
         }
         catch (err) { }
     }

package/dist/esm/shared/charts/descriptors/service/GPTPrompt.js

@@ -5,9 +5,10 @@ import { GO_TO } from "../logic";
 import { randomUUID } from 'crypto';
 import { createLastConverationString, createLastConversationChatObject, createLastUserInputString, writeLLMDebugLogs } from "../nlu/generativeSlotFiller/prompt";
 import { InternalServerError } from "../../../errors";
+import { TranscriptEntryType, TranscriptRole } from "../../../interfaces/transcripts/transcripts";
 export const GPT_PROMPT = createNodeDescriptor({
     type: "completeText",
-    defaultLabel: "LLM Prompt",
+    defaultLabel: "LLM Prompt (legacy)",
     summary: "UI__NODE_EDITOR__SERVICE__GPT_PROMPT__DESCRIPTION",
     fields: [
         {
@@ -584,6 +585,12 @@ export const GPT_PROMPT = createNodeDescriptor({
             const errorResponse = {
                 error: compactError,
             };
+            if (!(error instanceof InternalServerError)) {
+                api.emitToOpsCenter({
+                    subComponent: "LargeLanguageModelCalls",
+                    title: error === null || error === void 0 ? void 0 : error.message
+                });
+            }
             // add error to context or input
             switch (storeLocation) {
                 case "context":
@@ -643,6 +650,7 @@ export const GPT_PROMPT = createNodeDescriptor({
                         api.output(text, {
                             _cognigy: {
                                 _messageId,
+                                _preventTranscript: true
                             }
                         });
                     }
@@ -700,6 +708,18 @@ export const GPT_PROMPT = createNodeDescriptor({
                     const resultToOutput = typeof ((response === null || response === void 0 ? void 0 : response.result) || response) === "object" ? JSON.stringify((response === null || response === void 0 ? void 0 : response.result) || response, undefined, 2) : (response === null || response === void 0 ? void 0 : response.result) || response;
                     yield api.output(resultToOutput, null);
                 }
+                else if (storeLocation === "stream") {
+                    const transcriptContent = {
+                        role: TranscriptRole.ASSISTANT,
+                        type: TranscriptEntryType.OUTPUT,
+                        source: "assistant",
+                        payload: {
+                            text: ((response === null || response === void 0 ? void 0 : response.result) || response),
+                            data: {},
+                        }
+                    };
+                    yield api.addTranscriptStep(transcriptContent);
+                }
                 if (storeLocation === "stream" && responseToStore.finishReason) {
                     // send the finishReason as last output for a stream
                     (_a = api.output) === null || _a === void 0 ? void 0 : _a.call(api, "", {