@classytic/crm 0.5.1 → 0.7.0

package/CHANGELOG.md

@@ -2,6 +2,114 @@
 
 All notable changes to `@classytic/crm` are documented here.
 
+## [0.7.0] — 2026-07-05
+
+### Added — org-wide email suppression list
+
+- **`Suppression` entity** (`crm.repositories.suppression`, model
+  `Suppression`): global per-org "never email this address again" list —
+  the gate hosts consult before EVERY outbound email. Unsubscribes on
+  `Subscription` stay per-campaign; suppression is org-wide.
+  - `suppress(email, { reason, source?, subjectKind?, subjectId?, metadata? }, ctx?)`
+    — idempotent `getOrCreate` on the unique `(organizationId, email)`
+    index (no check-then-save); emits `crm:suppression.added` only when
+    THIS call inserted the row.
+  - `isSuppressed(email, ctx?)` → boolean.
+  - `filterSuppressed(emails, ctx?)` → `Set<string>` of the suppressed
+    subset — ONE `$in` query for the campaign-fanout hot path.
+  - `unsuppress(email, ctx?)` — atomic delete; emits
+    `crm:suppression.removed` only when a row was actually removed.
+  - All verbs normalize emails (trim + lowercase; schema stores lowercase).
+- **`SUPPRESSION_REASONS`** (`'bounce' | 'complaint' | 'unsubscribe' |
+  'manual'`) — the first three `satisfies readonly EmailEventKind[]` (P6),
+  so a rename in `EMAIL_EVENT_KINDS` fails compilation here.
+- **Events** `crm:suppression.added` / `crm:suppression.removed` — Zod
+  catalog definitions included (no-drift invariant stays green);
+  `organizationId` rides event meta as usual.
+- **Validators** `suppressSchema` / `unsuppressSchema` /
+  `suppressionFilterSchema`.
+
+### Added — reply-detection exit verb
+
+- **`EnrollmentRepository.exitActiveOnReply(subjects, ctx?)`** — the ONE
+  method a host's `crm:message.received` subscriber calls: finds ACTIVE
+  enrollments for the given `{ subjectKind, subjectId }` list, batch-loads
+  their sequences in a single `$in` query, skips those with
+  `replyDetectionEnabled === false`, and exits the rest via `exit(id,
+  'reply')` (each exit emits `crm:enrollment.exited`). Lost CAS races
+  (concurrent pause/complete/exit) are skipped, not failed. Returns the
+  enrollments this call exited.
+- `EnrollmentRepositoryDeps` now carries `sequences: SequenceRepository`
+  (same cross-repo deps idiom as `OpportunityRepository.pipelines` /
+  `MessageRepository.conversations`) — wired automatically by
+  `createCrm()`; only hosts constructing `EnrollmentRepository` by hand
+  need to pass it.
+
+## [0.6.0] — 2026-07-02
+
+Breaking-in-behavior release (ships as MINOR per house convention):
+outbox-first, session-safe event dispatch — the previously deferred
+PACKAGE_RULES §P8/§P8.1 work.
+
+### Added — unit-of-work contract (P8.1, shared with refit/review/cart/invoice)
+
+- **`engine.withTransaction(ctx, body)`** — runs `body` inside a MongoDB
+  transaction with post-commit event discipline: events dispatched through
+  `txCtx` are queued under `ctx[PENDING_EVENTS]` and flushed to the
+  transport only AFTER commit; the queue resets on retry attempts; an abort
+  leaks nothing to in-process subscribers. Reuses the caller's session (and
+  queue) when `ctx.session` is already set. Standalone-Mongo dev boots opt
+  in via the existing `allowNonTransactional: true`.
+- **`PENDING_EVENTS`** (`Symbol.for('@classytic/crm:pendingEvents')`) +
+  **`flushPending(transport, queue, logger?)`** + **`runUnit`** exported
+  from the root for hosts composing their own outer transaction.
+- **`CrmConfig.outbox?: OutboxStore`** (from `@classytic/primitives/outbox`)
+  — when wired, every domain event is persisted via
+  `outbox.save(event, { session })` in the SAME session as the business
+  write; the host's relay publishes committed rows. Outbox save failures
+  PROPAGATE (P8: a swallowed save means the write persists while its event
+  vanishes).
+- **`CrmEventDispatcher`** — EventTransport-compatible wrapper repositories
+  route every event through (`engine.events` is now this wrapper; the host
+  `publish`/`subscribe` surface is unchanged).
+- **`UnmanagedSessionError`** (`code: 'UNMANAGED_SESSION'`) — a host-owned
+  `ctx.session` arriving with neither an outbox nor a `PENDING_EVENTS`
+  queue now throws instead of ghost-publishing mid-transaction.
+  **Behavioral break:** callers that previously threaded a bare session and
+  tolerated ghost events must switch to `engine.withTransaction` (or wire
+  an outbox / attach a queue).
+
+### Added — timezone-aware forecasting
+
+- **`ForecastOptions.timeZone`** — IANA zone for the default month bucket
+  (e.g. `'Asia/Dhaka'`). Without it, months cut at UTC boundaries: a deal
+  expected to close July 1, 02:00 Dhaka time (June 30, 20:00 UTC) files
+  under JUNE. Uses `civilDateOf` from `@classytic/primitives/timezone`.
+  Peer floor bumped: `@classytic/primitives >=0.9.0`.
+
+### Fixed — sequence/enrollment (completes the 0.6.0 WIP)
+
+- **Event catalog no-drift restored**: 10 missing Zod definitions added
+  (`crm:sequence.{created,active,paused,archived}`,
+  `crm:enrollment.{created,step_sent,paused,resumed,completed,exited}`) —
+  `crm:sequence.created` and `crm:enrollment.step_sent` are host-emitted
+  (create via `def.create()`), the rest publish in-repo.
+- **`EnrollmentRepository.setWorkflowRunId` / `advanceStep` no longer
+  bypass the repository**: both used raw `model.findOneAndUpdate` with a
+  manual tenant filter — escaping `multiTenantPlugin` scoping AND
+  `ctx.session` (a call inside `withTransaction` would commit outside the
+  transaction). `advanceStep` is now a `claim()` CAS on `currentStepIndex`
+  with `where: { status: 'active' }`; `setWorkflowRunId` goes through
+  `repo.update`.
+
+### Tests
+
+- 14 new: `tests/unit/dispatch.test.ts` (6 — outbox propagation/session
+  routing/guard/swallow), `tests/integration/unit-of-work.test.ts` (3 —
+  convert() on a replica set: zero mid-tx events, post-commit flush, abort
+  leaks nothing, bare-session guard), `tests/unit/forecast-timezone.test.ts`
+  (5 — the +06:00 month-boundary trap). 110/110 total.
+
 ## [0.5.1] — 2026-06-14
 
 ### Fixed — declaration bundle

package/dist/events.d.ts

@@ -2,7 +2,6 @@ import { z } from "zod";
 import { DomainEvent, EventHandler, EventMeta, EventTransport } from "@classytic/primitives/events";
 import * as _$mongoose from "mongoose";
 import { OperationContext } from "@classytic/primitives/context";
-
 //#region src/events/event-constants.d.ts
 /** PACKAGE_RULES rule 12: `package:resource.verb`. */
 declare const CRM_EVENTS: {
@@ -38,6 +37,16 @@ declare const CRM_EVENTS: {
   readonly SUBSCRIPTION_UNSUBSCRIBED: "crm:subscription.unsubscribed";
   readonly SUBSCRIPTION_BOUNCED: "crm:subscription.bounced";
   readonly SUBSCRIPTION_COMPLAINED: "crm:subscription.complained";
+  readonly SEQUENCE_CREATED: "crm:sequence.created";
+  readonly SEQUENCE_ACTIVATED: "crm:sequence.active";
+  readonly SEQUENCE_PAUSED: "crm:sequence.paused";
+  readonly SEQUENCE_ARCHIVED: "crm:sequence.archived";
+  readonly ENROLLMENT_CREATED: "crm:enrollment.created";
+  readonly ENROLLMENT_STEP_SENT: "crm:enrollment.step_sent";
+  readonly ENROLLMENT_PAUSED: "crm:enrollment.paused";
+  readonly ENROLLMENT_RESUMED: "crm:enrollment.resumed";
+  readonly ENROLLMENT_COMPLETED: "crm:enrollment.completed";
+  readonly ENROLLMENT_EXITED: "crm:enrollment.exited";
   readonly EMAIL_EVENT_OPENED: "crm:email_event.opened";
   readonly EMAIL_EVENT_CLICKED: "crm:email_event.clicked";
   readonly EMAIL_EVENT_BOUNCED: "crm:email_event.bounced";
@@ -56,6 +65,8 @@ declare const CRM_EVENTS: {
   readonly OPPORTUNITY_EXTENDED: "crm:opportunity.extended";
   readonly ACTIVITY_RESCHEDULED: "crm:activity.rescheduled";
   readonly ACTIVITY_OUTCOME_RECORDED: "crm:activity.outcome_recorded";
+  readonly SUPPRESSION_ADDED: "crm:suppression.added";
+  readonly SUPPRESSION_REMOVED: "crm:suppression.removed";
   readonly CONVERSATION_CREATED: "crm:conversation.created";
   readonly CONVERSATION_ASSIGNED: "crm:conversation.assigned";
   readonly CONVERSATION_RESOLVED: "crm:conversation.resolved";
@@ -304,6 +315,19 @@ declare const SubscriptionComplained: CrmEventDefinition<z.ZodObject<{
   contactId: z.ZodString;
   campaignId: z.ZodString;
 }, z.core.$strip>>;
+declare const SuppressionAdded: CrmEventDefinition<z.ZodObject<{
+  email: z.ZodString;
+  reason: z.ZodEnum<{
+    bounce: "bounce";
+    complaint: "complaint";
+    unsubscribe: "unsubscribe";
+    manual: "manual";
+  }>;
+  source: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>>;
+declare const SuppressionRemoved: CrmEventDefinition<z.ZodObject<{
+  email: z.ZodString;
+}, z.core.$strip>>;
 declare const EmailEventOpened: CrmEventDefinition<z.ZodObject<{
   eventId: z.ZodString;
   kind: z.ZodString;
@@ -372,6 +396,44 @@ declare const MessageSent: CrmEventDefinition<z.ZodObject<{
   direction: z.ZodString;
   externalMessageId: z.ZodOptional<z.ZodString>;
 }, z.core.$strip>>;
+declare const SequenceCreated: CrmEventDefinition<z.ZodObject<{
+  sequenceId: z.ZodString;
+  name: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>>;
+declare const SequenceActivated: CrmEventDefinition<z.ZodObject<{
+  sequenceId: z.ZodString;
+}, z.core.$strip>>;
+declare const SequencePaused: CrmEventDefinition<z.ZodObject<{
+  sequenceId: z.ZodString;
+}, z.core.$strip>>;
+declare const SequenceArchived: CrmEventDefinition<z.ZodObject<{
+  sequenceId: z.ZodString;
+}, z.core.$strip>>;
+declare const EnrollmentCreated: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+  sequenceId: z.ZodString;
+  subjectId: z.ZodString;
+  subjectKind: z.ZodString;
+}, z.core.$strip>>;
+declare const EnrollmentStepSent: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+  sequenceId: z.ZodOptional<z.ZodString>;
+  stepIndex: z.ZodNumber;
+  channel: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>>;
+declare const EnrollmentPaused: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+}, z.core.$strip>>;
+declare const EnrollmentResumed: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+}, z.core.$strip>>;
+declare const EnrollmentCompleted: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+}, z.core.$strip>>;
+declare const EnrollmentExited: CrmEventDefinition<z.ZodObject<{
+  enrollmentId: z.ZodString;
+  exitReason: z.ZodOptional<z.ZodString>;
+}, z.core.$strip>>;
 declare const crmEventDefinitions: ReadonlyArray<CrmEventDefinition>;
 //#endregion
 //#region src/engine/engine-types.d.ts
@@ -410,4 +472,4 @@ declare class InProcessCrmBus implements EventTransport {
   close(): Promise<void>;
 }
 //#endregion
-export { AccountAssigned, AccountCreated, AccountEnriched, AccountMerged, AccountUpdated, ActivityCancelled, ActivityCompleted, ActivityOutcomeRecorded, ActivityPlanned, ActivityRescheduled, CRM_EVENTS, CampaignActivated, CampaignArchived, CampaignCompleted, CampaignCreated, CampaignPaused, CampaignResumed, ContactAssigned, ContactCreated, ContactEnriched, ContactMerged, ContactUpdated, ConversationAssigned, ConversationCreated, ConversationReopened, ConversationResolved, CrmEventDefinition, CrmEventName, CrmEventSchema, EmailEventBounced, EmailEventClicked, EmailEventComplained, EmailEventOpened, EmailEventUnsubscribed, InProcessCrmBus, LeadAssigned, LeadConverted, LeadCreated, LeadDisqualified, LeadEnriched, LeadScored, LeadStatusChanged, MessageReceived, MessageSent, NoteAdded, OpportunityAbandoned, OpportunityAmountChanged, OpportunityAssigned, OpportunityCreated, OpportunityExtended, OpportunityLost, OpportunityStageAdvanced, OpportunityStageRegressed, OpportunityWon, PipelineArchived, PipelineCreated, SubscriptionBounced, SubscriptionComplained, SubscriptionConfirmed, SubscriptionCreated, SubscriptionUnsubscribed, createEvent, crmEventDefinitions };
+export { AccountAssigned, AccountCreated, AccountEnriched, AccountMerged, AccountUpdated, ActivityCancelled, ActivityCompleted, ActivityOutcomeRecorded, ActivityPlanned, ActivityRescheduled, CRM_EVENTS, CampaignActivated, CampaignArchived, CampaignCompleted, CampaignCreated, CampaignPaused, CampaignResumed, ContactAssigned, ContactCreated, ContactEnriched, ContactMerged, ContactUpdated, ConversationAssigned, ConversationCreated, ConversationReopened, ConversationResolved, CrmEventDefinition, CrmEventName, CrmEventSchema, EmailEventBounced, EmailEventClicked, EmailEventComplained, EmailEventOpened, EmailEventUnsubscribed, EnrollmentCompleted, EnrollmentCreated, EnrollmentExited, EnrollmentPaused, EnrollmentResumed, EnrollmentStepSent, InProcessCrmBus, LeadAssigned, LeadConverted, LeadCreated, LeadDisqualified, LeadEnriched, LeadScored, LeadStatusChanged, MessageReceived, MessageSent, NoteAdded, OpportunityAbandoned, OpportunityAmountChanged, OpportunityAssigned, OpportunityCreated, OpportunityExtended, OpportunityLost, OpportunityStageAdvanced, OpportunityStageRegressed, OpportunityWon, PipelineArchived, PipelineCreated, SequenceActivated, SequenceArchived, SequenceCreated, SequencePaused, SubscriptionBounced, SubscriptionComplained, SubscriptionConfirmed, SubscriptionCreated, SubscriptionUnsubscribed, SuppressionAdded, SuppressionRemoved, createEvent, crmEventDefinitions };

package/dist/events.js

@@ -35,6 +35,16 @@ const CRM_EVENTS = {
 	SUBSCRIPTION_UNSUBSCRIBED: "crm:subscription.unsubscribed",
 	SUBSCRIPTION_BOUNCED: "crm:subscription.bounced",
 	SUBSCRIPTION_COMPLAINED: "crm:subscription.complained",
+	SEQUENCE_CREATED: "crm:sequence.created",
+	SEQUENCE_ACTIVATED: "crm:sequence.active",
+	SEQUENCE_PAUSED: "crm:sequence.paused",
+	SEQUENCE_ARCHIVED: "crm:sequence.archived",
+	ENROLLMENT_CREATED: "crm:enrollment.created",
+	ENROLLMENT_STEP_SENT: "crm:enrollment.step_sent",
+	ENROLLMENT_PAUSED: "crm:enrollment.paused",
+	ENROLLMENT_RESUMED: "crm:enrollment.resumed",
+	ENROLLMENT_COMPLETED: "crm:enrollment.completed",
+	ENROLLMENT_EXITED: "crm:enrollment.exited",
 	EMAIL_EVENT_OPENED: "crm:email_event.opened",
 	EMAIL_EVENT_CLICKED: "crm:email_event.clicked",
 	EMAIL_EVENT_BOUNCED: "crm:email_event.bounced",
@@ -53,6 +63,8 @@ const CRM_EVENTS = {
 	OPPORTUNITY_EXTENDED: "crm:opportunity.extended",
 	ACTIVITY_RESCHEDULED: "crm:activity.rescheduled",
 	ACTIVITY_OUTCOME_RECORDED: "crm:activity.outcome_recorded",
+	SUPPRESSION_ADDED: "crm:suppression.added",
+	SUPPRESSION_REMOVED: "crm:suppression.removed",
 	CONVERSATION_CREATED: "crm:conversation.created",
 	CONVERSATION_ASSIGNED: "crm:conversation.assigned",
 	CONVERSATION_RESOLVED: "crm:conversation.resolved",
@@ -60,6 +72,11 @@ const CRM_EVENTS = {
 	MESSAGE_RECEIVED: "crm:message.received",
 	MESSAGE_SENT: "crm:message.sent"
 };
+const SUPPRESSION_REASONS = [...[
+	"bounce",
+	"complaint",
+	"unsubscribe"
+], "manual"];
 //#endregion
 //#region src/events/event-catalog.ts
 /**
@@ -498,6 +515,22 @@ const SubscriptionComplained = defineCrmEvent({
 		campaignId: z.string()
 	})
 });
+const SuppressionAdded = defineCrmEvent({
+	name: CRM_EVENTS.SUPPRESSION_ADDED,
+	resource: "suppression",
+	description: "suppress() inserted a NEW row on the org-wide suppression list (idempotent re-suppress of an existing email emits nothing). organizationId rides event meta.",
+	zodSchema: z.object({
+		email: z.string(),
+		reason: z.enum(SUPPRESSION_REASONS),
+		source: z.string().optional()
+	})
+});
+const SuppressionRemoved = defineCrmEvent({
+	name: CRM_EVENTS.SUPPRESSION_REMOVED,
+	resource: "suppression",
+	description: "unsuppress() removed an email from the org-wide suppression list.",
+	zodSchema: z.object({ email: z.string() })
+});
 const emailEventSchema = z.object({
 	eventId: z.string(),
 	kind: z.string(),
@@ -598,6 +631,82 @@ const MessageSent = defineCrmEvent({
 		externalMessageId: z.string().optional()
 	})
 });
+const SequenceCreated = defineCrmEvent({
+	name: CRM_EVENTS.SEQUENCE_CREATED,
+	resource: "sequence",
+	description: "A sequence draft was created. Emitted by the HOST after repo.create() (the package ships no createSequence verb) — defined here so registries validate the payload.",
+	zodSchema: z.object({
+		sequenceId: z.string(),
+		name: z.string().optional()
+	})
+});
+const SequenceActivated = defineCrmEvent({
+	name: CRM_EVENTS.SEQUENCE_ACTIVATED,
+	resource: "sequence",
+	description: "activate() moved a sequence draft/paused → active.",
+	zodSchema: z.object({ sequenceId: z.string() })
+});
+const SequencePaused = defineCrmEvent({
+	name: CRM_EVENTS.SEQUENCE_PAUSED,
+	resource: "sequence",
+	description: "pause() suspended an active sequence (existing enrollments hold).",
+	zodSchema: z.object({ sequenceId: z.string() })
+});
+const SequenceArchived = defineCrmEvent({
+	name: CRM_EVENTS.SEQUENCE_ARCHIVED,
+	resource: "sequence",
+	description: "archive() retired a sequence — no new enrollments.",
+	zodSchema: z.object({ sequenceId: z.string() })
+});
+const EnrollmentCreated = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_CREATED,
+	resource: "enrollment",
+	description: "enroll() attached a subject to a sequence.",
+	zodSchema: z.object({
+		enrollmentId: z.string(),
+		sequenceId: z.string(),
+		subjectId: z.string(),
+		subjectKind: z.string()
+	})
+});
+const EnrollmentStepSent = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_STEP_SENT,
+	resource: "enrollment",
+	description: "A sequence step was delivered. Emitted by the HOST outreach layer after its send adapter succeeds + advanceStep() commits (Buffer-style pattern in CLAUDE.md) — defined here so registries validate the payload.",
+	zodSchema: z.object({
+		enrollmentId: z.string(),
+		sequenceId: z.string().optional(),
+		stepIndex: z.number(),
+		channel: z.string().optional()
+	})
+});
+const EnrollmentPaused = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_PAUSED,
+	resource: "enrollment",
+	description: "pause() held an active enrollment.",
+	zodSchema: z.object({ enrollmentId: z.string() })
+});
+const EnrollmentResumed = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_RESUMED,
+	resource: "enrollment",
+	description: "resume() reactivated a paused enrollment.",
+	zodSchema: z.object({ enrollmentId: z.string() })
+});
+const EnrollmentCompleted = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_COMPLETED,
+	resource: "enrollment",
+	description: "complete() finished the final step of an enrollment.",
+	zodSchema: z.object({ enrollmentId: z.string() })
+});
+const EnrollmentExited = defineCrmEvent({
+	name: CRM_EVENTS.ENROLLMENT_EXITED,
+	resource: "enrollment",
+	description: "exit() removed a subject before completion (reply/unsubscribe/manual/goal).",
+	zodSchema: z.object({
+		enrollmentId: z.string(),
+		exitReason: z.string().optional()
+	})
+});
 const crmEventDefinitions = [
 	LeadCreated,
 	LeadStatusChanged,
@@ -644,6 +753,8 @@ const crmEventDefinitions = [
 	SubscriptionUnsubscribed,
 	SubscriptionBounced,
 	SubscriptionComplained,
+	SuppressionAdded,
+	SuppressionRemoved,
 	EmailEventOpened,
 	EmailEventClicked,
 	EmailEventBounced,
@@ -654,7 +765,17 @@ const crmEventDefinitions = [
 	ConversationResolved,
 	ConversationReopened,
 	MessageReceived,
-	MessageSent
+	MessageSent,
+	SequenceCreated,
+	SequenceActivated,
+	SequencePaused,
+	SequenceArchived,
+	EnrollmentCreated,
+	EnrollmentStepSent,
+	EnrollmentPaused,
+	EnrollmentResumed,
+	EnrollmentCompleted,
+	EnrollmentExited
 ];
 //#endregion
 //#region src/events/helpers.ts
@@ -713,4 +834,4 @@ var InProcessCrmBus = class {
 	}
 };
 //#endregion
-export { AccountAssigned, AccountCreated, AccountEnriched, AccountMerged, AccountUpdated, ActivityCancelled, ActivityCompleted, ActivityOutcomeRecorded, ActivityPlanned, ActivityRescheduled, CRM_EVENTS, CampaignActivated, CampaignArchived, CampaignCompleted, CampaignCreated, CampaignPaused, CampaignResumed, ContactAssigned, ContactCreated, ContactEnriched, ContactMerged, ContactUpdated, ConversationAssigned, ConversationCreated, ConversationReopened, ConversationResolved, EmailEventBounced, EmailEventClicked, EmailEventComplained, EmailEventOpened, EmailEventUnsubscribed, InProcessCrmBus, LeadAssigned, LeadConverted, LeadCreated, LeadDisqualified, LeadEnriched, LeadScored, LeadStatusChanged, MessageReceived, MessageSent, NoteAdded, OpportunityAbandoned, OpportunityAmountChanged, OpportunityAssigned, OpportunityCreated, OpportunityExtended, OpportunityLost, OpportunityStageAdvanced, OpportunityStageRegressed, OpportunityWon, PipelineArchived, PipelineCreated, SubscriptionBounced, SubscriptionComplained, SubscriptionConfirmed, SubscriptionCreated, SubscriptionUnsubscribed, createEvent, crmEventDefinitions };
+export { AccountAssigned, AccountCreated, AccountEnriched, AccountMerged, AccountUpdated, ActivityCancelled, ActivityCompleted, ActivityOutcomeRecorded, ActivityPlanned, ActivityRescheduled, CRM_EVENTS, CampaignActivated, CampaignArchived, CampaignCompleted, CampaignCreated, CampaignPaused, CampaignResumed, ContactAssigned, ContactCreated, ContactEnriched, ContactMerged, ContactUpdated, ConversationAssigned, ConversationCreated, ConversationReopened, ConversationResolved, EmailEventBounced, EmailEventClicked, EmailEventComplained, EmailEventOpened, EmailEventUnsubscribed, EnrollmentCompleted, EnrollmentCreated, EnrollmentExited, EnrollmentPaused, EnrollmentResumed, EnrollmentStepSent, InProcessCrmBus, LeadAssigned, LeadConverted, LeadCreated, LeadDisqualified, LeadEnriched, LeadScored, LeadStatusChanged, MessageReceived, MessageSent, NoteAdded, OpportunityAbandoned, OpportunityAmountChanged, OpportunityAssigned, OpportunityCreated, OpportunityExtended, OpportunityLost, OpportunityStageAdvanced, OpportunityStageRegressed, OpportunityWon, PipelineArchived, PipelineCreated, SequenceActivated, SequenceArchived, SequenceCreated, SequencePaused, SubscriptionBounced, SubscriptionComplained, SubscriptionConfirmed, SubscriptionCreated, SubscriptionUnsubscribed, SuppressionAdded, SuppressionRemoved, createEvent, crmEventDefinitions };