@chatman-media/kb 1.4.0 → 1.6.0

package/dist/answer-types.d.ts

@@ -63,6 +63,16 @@ export interface AnswerInput {
         goal: string;
         guidance?: string;
     };
+    /**
+     * Dynamic per-request context (R4 / multi-request): the guest's current
+     * request_type + how many open requests. Injected as a separate prompt block.
+     */
+    requestContext?: string;
+    /**
+     * The guest's current lead is on an `awaiting_operator` stage (R5): the bot
+     * holds and defers pricing/decisions to a human operator.
+     */
+    awaitingOperator?: boolean;
     /**
      * Called after every `answerWithRag` or `answerWithRagStream` call with the
      * final telemetry. Useful for logging, metrics, or A/B experiment recording

package/dist/answer-types.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"answer-types.d.ts","sourceRoot":"","sources":["../src/answer-types.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAC7B,OAAO,KAAK,EAAE,UAAU,EAAE,WAAW,EAAE,MAAM,2BAA2B,CAAC;AACzE,OAAO,KAAK,EAAE,eAAe,EAAE,MAAM,2BAA2B,CAAC;AACjE,OAAO,KAAK,EAAE,qBAAqB,EAAE,WAAW,EAAE,cAAc,EAAE,KAAK,EAAE,MAAM,aAAa,CAAC;AAC7F,OAAO,KAAK,EAAE,QAAQ,EAAE,MAAM,eAAe,CAAC;AAC9C,OAAO,KAAK,EAAE,UAAU,EAAE,MAAM,YAAY,CAAC;AAC7C,OAAO,KAAK,EAAE,QAAQ,EAAE,WAAW,EAAE,MAAM,YAAY,CAAC;AAExD,eAAO,MAAM,iBAAiB,mBAAmB,CAAC;AAElD,MAAM,WAAW,OAAO;IACtB,IAAI,EAAE,MAAM,CAAC;IACb,IAAI,EAAE,OAAO,GAAG,WAAW,CAAC;IAC5B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB;;;;OAIG;IACH,KAAK,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;CAChC;AAED,MAAM,WAAW,WAAW;IAC1B,QAAQ,EAAE,MAAM,CAAC;IACjB,EAAE,EAAE,QAAQ,CAAC;IACb,QAAQ,EAAE,eAAe,CAAC;IAC1B,IAAI,EAAE,UAAU,CAAC;IACjB,OAAO,CAAC,EAAE,WAAW,EAAE,CAAC;IACxB,IAAI,CAAC,EAAE,MAAM,CAAC;IACd,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,KAAK,CAAC,EAAE,KAAK,CAAC;IACd,KAAK,CAAC,EAAE,WAAW,CAAC;IACpB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;IACnC,2BAA2B,CAAC,EAAE,OAAO,CAAC;IACtC,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,YAAY,CAAC,EAAE,OAAO,CAAC;IACvB,MAAM,CAAC,EAAE,SAAS,cAAc,EAAE,CAAC;IACnC;;;;OAIG;IACH,aAAa,CAAC,EAAE,SAAS,qBAAqB,EAAE,CAAC;IACjD,aAAa,CAAC,EAAE,OAAO,CAAC;IACxB;;;;;;OAMG;IACH,YAAY,CAAC,EAAE,MAAM,GAAG,WAAW,CAAC;IACpC;;;;OAIG;IACH,aAAa,CAAC,EAAE;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,QAAQ,CAAC,EAAE,MAAM,CAAA;KAAE,CAAC;IACpD;;;OAGG;IACH,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB;;;OAGG;IACH,gBAAgB,CAAC,EAAE,OAAO,CAAC;IAC3B;;;;OAIG;IACH,WAAW,CAAC,EAAE,CAAC,SAAS,EAAE,eAAe,KAAK,IAAI,CAAC;IACnD;;;;;;OAMG;IACH,KAAK,CAAC,EAAE,UAAU,EAAE,CAAC;IACrB;;;;;;OAMG;IACH,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB;;;;OAIG;IACH,GAAG,CAAC,EAAE,OAAO,CAAC;IACd;;;;OAIG;IACH,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB;;;;OAIG;IACH,gBAAgB,CAAC,EAAE,OAAO,CAAC;IAC3B;;;;OAIG;IACH,iBAAiB,CAAC,EAAE,MAAM,CAAC;IAC3B;;;;;;OAMG;IACH,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB;;;OAGG;IACH,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB;;;;;;;;;;OAUG;IACH,QAAQ,CAAC,EAAE,QAAQ,CAAC;IACpB;;;;;;;;;;;;;;;;;;;OAmBG;IACH,YAAY,CAAC,EAAE,CAAC,CAAC,UAAU,CAAC;CAC7B;AAED,MAAM,WAAW,eAAe;IAC9B,IAAI,EAAE,WAAW,GAAG,cAAc,GAAG,YAAY,GAAG,YAAY,GAAG,IAAI,GAAG,WAAW,CAAC;IACtF,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,aAAa,CAAC,EAAE,MAAM,EAAE,CAAC;IACzB,MAAM,CAAC,EAAE,OAAO,CAAC;IACjB,KAAK,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;IACtB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,SAAS,CAAC,EAAE;QAAE,QAAQ,EAAE,OAAO,CAAC;QAAC,SAAS,EAAE,OAAO,CAAC;QAAC,MAAM,CAAC,EAAE,MAAM,CAAA;KAAE,CAAC;IACvE;;;OAGG;IACH,QAAQ,CAAC,EAAE;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,MAAM,EAAE,OAAO,CAAA;KAAE,CAAC;IAC7C;;;;OAIG;IACH,SAAS,CAAC,EAAE,KAAK,CAAC;QAChB,IAAI,EAAE,MAAM,CAAC;QACb,IAAI,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,CAAC;QAC9B,MAAM,EAAE,OAAO,CAAC;QAChB,KAAK,CAAC,EAAE,OAAO,CAAC;QAChB,KAAK,EAAE,MAAM,CAAC;KACf,CAAC,CAAC;CACJ;AAED,MAAM,WAAW,YAAY,CAAC,OAAO,GAAG,OAAO;IAC7C,IAAI,EAAE,MAAM,CAAC;IACb,YAAY,EAAE,MAAM,EAAE,CAAC;IACvB,IAAI,EAAE,WAAW,EAAE,CAAC;IACpB,SAAS,EAAE,eAAe,CAAC;IAC3B,qFAAqF;IACrF,MAAM,CAAC,EAAE,OAAO,CAAC;CAClB"}

package/dist/answer.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"answer.d.ts","sourceRoot":"","sources":["../src/answer.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAC7B,OAAO,EACL,KAAK,WAAW,EAChB,KAAK,YAAY,EAGjB,KAAK,OAAO,EACb,MAAM,mBAAmB,CAAC;AAC3B,OAAO,KAAK,EAAE,UAAU,EAAE,WAAW,EAAE,MAAM,2BAA2B,CAAC;AA8BzE,OAAO,KAAK,EAAE,WAAW,EAAE,MAAM,YAAY,CAAC;AAG9C,OAAO,EACL,KAAK,WAAW,EAChB,KAAK,YAAY,EACjB,KAAK,eAAe,EACpB,iBAAiB,EACjB,KAAK,OAAO,GACb,MAAM,mBAAmB,CAAC;AAC3B,OAAO,EACL,gBAAgB,EAChB,qBAAqB,EACrB,sBAAsB,EACtB,0BAA0B,EAC1B,gBAAgB,EAChB,qBAAqB,GACtB,MAAM,wBAAwB,CAAC;AAChC,OAAO,EAAE,iBAAiB,EAAE,MAAM,eAAe,CAAC;AAClD,OAAO,EACL,iBAAiB,EACjB,4BAA4B,EAC5B,kBAAkB,EAClB,oBAAoB,GACrB,MAAM,oBAAoB,CAAC;AAI5B,MAAM,WAAW,eAAe;IAC9B,IAAI,EAAE,WAAW,EAAE,CAAC;IACpB,WAAW,EAAE,MAAM,CAAC;IACpB,WAAW,EAAE,MAAM,CAAC;IACpB,OAAO,EAAE,MAAM,EAAE,CAAC;IAClB,oEAAoE;IACpE,SAAS,EAAE,MAAM,GAAG,IAAI,CAAC;CAC1B;AAED;;;;;;;;;;GAUG;AACH,wBAAsB,YAAY,CAAC,KAAK,EAAE,WAAW,GAAG,OAAO,CAAC,eAAe,CAAC,CAgG/E;AA4OD;;;;;;;;GAQG;AACH,wBAAuB,mBAAmB,CAAC,KAAK,EAAE,WAAW,GAAG,aAAa,CAAC,MAAM,CAAC,CA2HpF;AAED,wBAAsB,aAAa,CAAC,CAAC,SAAS,CAAC,CAAC,UAAU,EACxD,KAAK,EAAE,WAAW,GAAG;IAAE,YAAY,EAAE,CAAC,CAAA;CAAE,GACvC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC;AACrC,wBAAsB,aAAa,CAAC,KAAK,EAAE,WAAW,GAAG,OAAO,CAAC,YAAY,CAAC,CAAC;AAiG/E;;;;;;;;;GASG;AACH,wBAAsB,oBAAoB,CAAC,KAAK,EAAE;IAChD,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,UAAU,CAAC;IACjB,OAAO,EAAE,OAAO,CAAC;IACjB,OAAO,CAAC,EAAE,WAAW,EAAE,CAAC;CACzB,GAAG,OAAO,CAAC,MAAM,CAAC,CA8BlB"}
+{"version":3,"file":"answer.d.ts","sourceRoot":"","sources":["../src/answer.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAC7B,OAAO,EACL,KAAK,WAAW,EAChB,KAAK,YAAY,EAGjB,KAAK,OAAO,EACb,MAAM,mBAAmB,CAAC;AAC3B,OAAO,KAAK,EAAE,UAAU,EAAE,WAAW,EAAE,MAAM,2BAA2B,CAAC;AAmCzE,OAAO,KAAK,EAAE,WAAW,EAAE,MAAM,YAAY,CAAC;AAG9C,OAAO,EACL,KAAK,WAAW,EAChB,KAAK,YAAY,EACjB,KAAK,eAAe,EACpB,iBAAiB,EACjB,KAAK,OAAO,GACb,MAAM,mBAAmB,CAAC;AAC3B,OAAO,EACL,gBAAgB,EAChB,qBAAqB,EACrB,sBAAsB,EACtB,0BAA0B,EAC1B,gBAAgB,EAChB,qBAAqB,GACtB,MAAM,wBAAwB,CAAC;AAChC,OAAO,EAAE,iBAAiB,EAAE,MAAM,eAAe,CAAC;AAClD,OAAO,EACL,iBAAiB,EACjB,4BAA4B,EAC5B,kBAAkB,EAClB,oBAAoB,GACrB,MAAM,oBAAoB,CAAC;AAa5B,MAAM,WAAW,eAAe;IAC9B,IAAI,EAAE,WAAW,EAAE,CAAC;IACpB,WAAW,EAAE,MAAM,CAAC;IACpB,WAAW,EAAE,MAAM,CAAC;IACpB,OAAO,EAAE,MAAM,EAAE,CAAC;IAClB,oEAAoE;IACpE,SAAS,EAAE,MAAM,GAAG,IAAI,CAAC;CAC1B;AAED;;;;;;;;;;GAUG;AACH,wBAAsB,YAAY,CAAC,KAAK,EAAE,WAAW,GAAG,OAAO,CAAC,eAAe,CAAC,CAgG/E;AAgPD;;;;;;;;GAQG;AACH,wBAAuB,mBAAmB,CAAC,KAAK,EAAE,WAAW,GAAG,aAAa,CAAC,MAAM,CAAC,CA6HpF;AAED,wBAAsB,aAAa,CAAC,CAAC,SAAS,CAAC,CAAC,UAAU,EACxD,KAAK,EAAE,WAAW,GAAG;IAAE,YAAY,EAAE,CAAC,CAAA;CAAE,GACvC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC,KAAK,CAAC,CAAC,CAAC,CAAC,CAAC,CAAC;AACrC,wBAAsB,aAAa,CAAC,KAAK,EAAE,WAAW,GAAG,OAAO,CAAC,YAAY,CAAC,CAAC;AAiG/E;;;;;;;;;GASG;AACH,wBAAsB,oBAAoB,CAAC,KAAK,EAAE;IAChD,QAAQ,EAAE,MAAM,CAAC;IACjB,IAAI,EAAE,UAAU,CAAC;IACjB,OAAO,EAAE,OAAO,CAAC;IACjB,OAAO,CAAC,EAAE,WAAW,EAAE,CAAC;CACzB,GAAG,OAAO,CAAC,MAAM,CAAC,CA8BlB"}

package/dist/answer.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=answer.test.d.ts.map

package/dist/answer.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"answer.test.d.ts","sourceRoot":"","sources":["../src/answer.test.ts"],"names":[],"mappings":""}

package/dist/index.js

@@ -45106,6 +45106,8 @@ ${triggerLine}${h.body}`;
 ` + `\u0426\u0415\u041B\u042C \u042D\u0422\u0410\u041F\u0410: ${effGoal}.` + (effGuidance ? `
 \u041A\u0410\u041A: ${effGuidance}` : "") + (stageCfg?.groundingRequired ? `
 GROUNDING: \u043D\u0430 \u044D\u0442\u043E\u043C \u044D\u0442\u0430\u043F\u0435 \u0432\u0441\u0435 \u043A\u043E\u043D\u043A\u0440\u0435\u0442\u043D\u044B\u0435 \u0444\u0430\u043A\u0442\u044B (\u0446\u0438\u0444\u0440\u044B, \u0441\u0443\u043C\u043C\u044B, \u0441\u0440\u043E\u043A\u0438) \u0431\u0435\u0440\u0438 \u0422\u041E\u041B\u042C\u041A\u041E \u0438\u0437 \u0441\u0435\u043A\u0446\u0438\u0438 KB CONTEXT \u043D\u0438\u0436\u0435. \u0415\u0441\u043B\u0438 \u0435\u0451 \u043D\u0435\u0442 \u0438\u043B\u0438 \u043D\u0443\u0436\u043D\u043E\u0433\u043E \u0444\u0430\u043A\u0442\u0430 \u0432 \u043D\u0435\u0439 \u043D\u0435\u0442 \u2014 \u043D\u0435 \u0432\u044B\u0434\u0443\u043C\u044B\u0432\u0430\u0439, \u0441\u043A\u0430\u0436\u0438 \u0447\u0442\u043E \u0443\u0442\u043E\u0447\u043D\u0438\u0448\u044C.` : "") : `\u0422\u0415\u041A\u0423\u0429\u0418\u0419 \u042D\u0422\u0410\u041F: ${stage}. (\u0421\u043F\u0435\u0446\u0438\u0444\u0438\u0447\u0435\u0441\u043A\u0438\u0445 \u043F\u0440\u0430\u0432\u0438\u043B \u0434\u043B\u044F \u044D\u0442\u0430\u043F\u0430 \u043D\u0435\u0442 \u2014 \u0438\u0441\u043F\u043E\u043B\u044C\u0437\u0443\u0439 \u043E\u0431\u0449\u0438\u0439 \u0441\u0442\u0438\u043B\u044C.)`;
+  const requestBlock = options.requestContext ? `\u0417\u0410\u041F\u0420\u041E\u0421 \u0413\u041E\u0421\u0422\u042F: ${options.requestContext}` : "";
+  const operatorBlock = options.awaitingOperator ? `\u041E\u0416\u0418\u0414\u0410\u041D\u0418\u0415 \u041E\u041F\u0415\u0420\u0410\u0422\u041E\u0420\u0410: \u043D\u0430 \u044D\u0442\u043E\u0439 \u0441\u0442\u0430\u0434\u0438\u0438 \u0443\u0441\u043B\u043E\u0432\u0438\u044F/\u0446\u0435\u043D\u0443/\u0440\u0435\u0448\u0435\u043D\u0438\u0435 \u0433\u043E\u0442\u043E\u0432\u0438\u0442 \u043A\u043E\u043B\u043B\u0435\u0433\u0430-\u0447\u0435\u043B\u043E\u0432\u0435\u043A. \u041D\u0415 \u0432\u044B\u0434\u0443\u043C\u044B\u0432\u0430\u0439 \u0447\u0438\u0441\u043B\u0430 \u0438 \u0434\u0435\u0442\u0430\u043B\u0438. \u0421\u043A\u0430\u0436\u0438 \u0433\u043E\u0441\u0442\u044E \u043A\u043E\u0440\u043E\u0442\u043A\u043E, \u0447\u0442\u043E \u0443\u0442\u043E\u0447\u043D\u044F\u0435\u0448\u044C \u0438 \u0432\u0435\u0440\u043D\u0451\u0448\u044C\u0441\u044F \u0441 \u043E\u0442\u0432\u0435\u0442\u043E\u043C \u2014 \u0438 \u0436\u0434\u0438, \u043D\u0435 \u0434\u0430\u0432\u0438 \u0438 \u043D\u0435 \u0437\u0430\u043A\u0440\u044B\u0432\u0430\u0439 \u0441\u0434\u0435\u043B\u043A\u0443.` : "";
   const minorRule = guardrails.noMinors ? "- \u0415\u0441\u043B\u0438 prospect <18 \u043B\u0435\u0442 \u2014 \u0432\u0435\u0436\u043B\u0438\u0432\u043E \u0437\u0430\u0432\u0435\u0440\u0448\u0438 \u0434\u0438\u0430\u043B\u043E\u0433." : "";
   const topicsRule = guardrails.forbiddenTopics.length ? `- \u0417\u0430\u043F\u0440\u0435\u0449\u0451\u043D\u043D\u044B\u0435 \u0442\u0435\u043C\u044B: ${guardrails.forbiddenTopics.join(", ")}.` : "";
   const brevityRule = persona.role === "human" ? `- \u041F\u0438\u0448\u0438 \u043A\u0430\u043A \u0432 \u0436\u0438\u0432\u043E\u043C \u0447\u0430\u0442\u0435: 2\u20136 \u043A\u043E\u0440\u043E\u0442\u043A\u0438\u0445 \u0444\u0440\u0430\u0437 \u043C\u043E\u0436\u043D\u043E, \u0435\u0441\u043B\u0438 \u043D\u0443\u0436\u043D\u043E \u043F\u0435\u0440\u0435\u0434\u0430\u0442\u044C \u0443\u0441\u043B\u043E\u0432\u0438\u044F. \u0411\u0435\u0437 markdown-\u0437\u0430\u0433\u043E\u043B\u043E\u0432\u043A\u043E\u0432. ` + `\u0421\u043F\u0438\u0441\u043A\u043E\u043C \u0441 \u043D\u043E\u043C\u0435\u0440\u0430\u043C\u0438 \u2014 \u0442\u043E\u043B\u044C\u043A\u043E \u0435\u0441\u043B\u0438 \u0447\u0435\u043B\u043E\u0432\u0435\u043A \u0441\u0430\u043C \u043F\u0440\u043E\u0441\u0438\u0442 \u0441\u0442\u0440\u0443\u043A\u0442\u0443\u0440\u0443.` : `- \u041F\u0438\u0448\u0438 \u043A\u043E\u0440\u043E\u0442\u043A\u043E: 1-3 \u043F\u0440\u0435\u0434\u043B\u043E\u0436\u0435\u043D\u0438\u044F. \u0411\u0435\u0437 markdown-\u0437\u0430\u0433\u043E\u043B\u043E\u0432\u043A\u043E\u0432 \u0438 \u043D\u0443\u043C\u0435\u0440\u043E\u0432\u0430\u043D\u043D\u044B\u0445 \u0441\u043F\u0438\u0441\u043A\u043E\u0432.`;
@@ -45132,6 +45134,8 @@ ${preFetchedKbContext}` : "";
     support ? "" : directorHooksBlock,
     support ? "" : skillsBlock,
     support || stageBlock,
+    operatorBlock,
+    requestBlock,
     summaryBlock,
     userFactsBlock,
     needsGroundingReminder ? kbGroundingReminder(persona.role) : "",
@@ -59799,6 +59803,17 @@ function classifyTopicAll(question) {
 var KNOWN_TOPICS = TOPIC_PATTERNS.map((p) => p.topic);
 
 // src/answer.ts
+function toolCallsToGroundingContext(records) {
+  if (!records || records.length === 0)
+    return "";
+  const lines = records.map((record2, index) => {
+    const result = typeof record2.result === "string" ? record2.result : JSON.stringify(record2.result);
+    return `[#tool-${index + 1}] ${record2.name}: ${result ?? ""}`;
+  });
+  return `TOOL RESULTS:
+${lines.join(`
+`)}`;
+}
 async function retrieveHits(input) {
   const topK = input.topK ?? 5;
   const candidateK = input.reranker ? topK * 3 : topK;
@@ -59908,7 +59923,9 @@ ${kbContextStr}` : vacBlock : kbContextStr;
       ...input.skills && input.skills.length > 0 ? { skills: input.skills } : {},
       ...input.directorHooks && input.directorHooks.length > 0 ? { directorHooks: input.directorHooks } : {},
       ...input.supportPhase ? { supportPhase: input.supportPhase } : {},
-      ...input.stageOverride ? { stageOverride: input.stageOverride } : {}
+      ...input.stageOverride ? { stageOverride: input.stageOverride } : {},
+      ...input.requestContext ? { requestContext: input.requestContext } : {},
+      ...input.awaitingOperator ? { awaitingOperator: true } : {}
     });
     temperature = input.style.model.temperature;
   } else {
@@ -59995,10 +60012,14 @@ ${kbContextStr}` : vacBlock : kbContextStr;
   const groundingExempt = input.stage !== undefined && GROUNDING_EXEMPT_STAGES.has(input.stage);
   const runFactCheck = (input.reflect || runVacancyCheck) && text !== NO_CONTEXT_MARKER && text.trim().length > 0 && !(groundingExempt && !runVacancyCheck);
   if (runFactCheck) {
+    const toolContext = toolCallsToGroundingContext(multiCycleToolCalls);
+    const groundingContext = toolContext ? [context, toolContext].filter(Boolean).join(`
+
+`) : context;
     const verdict = await checkFacts({
       question: input.question,
       answer: text,
-      context,
+      context: groundingContext,
       chat: input.chat,
       ...runVacancyCheck ? { vacanciesBlock: vacBlock } : {}
     });
@@ -60096,7 +60117,9 @@ ${kbContextStr}` : vacBlock : kbContextStr;
       ...input.skills && input.skills.length > 0 ? { skills: input.skills } : {},
       ...input.directorHooks && input.directorHooks.length > 0 ? { directorHooks: input.directorHooks } : {},
       ...input.supportPhase ? { supportPhase: input.supportPhase } : {},
-      ...input.stageOverride ? { stageOverride: input.stageOverride } : {}
+      ...input.stageOverride ? { stageOverride: input.stageOverride } : {},
+      ...input.requestContext ? { requestContext: input.requestContext } : {},
+      ...input.awaitingOperator ? { awaitingOperator: true } : {}
     });
     temperature = input.style.model.temperature;
   } else {

package/dist/ingest.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=ingest.test.d.ts.map

package/dist/ingest.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"ingest.test.d.ts","sourceRoot":"","sources":["../src/ingest.test.ts"],"names":[],"mappings":""}

package/dist/prompt.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"prompt.d.ts","sourceRoot":"","sources":["../src/prompt.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,cAAc,EAAE,WAAW,EAAQ,KAAK,EAAE,MAAM,aAAa,CAAC;AA6C5E;;;;;GAKG;AACH,wBAAgB,mBAAmB,CACjC,KAAK,EAAE,KAAK,EACZ,KAAK,EAAE,WAAW,EAClB,mBAAmB,GAAE,MAAM,GAAG,IAAW,EACzC,OAAO,GAAE,cAAmB,GAC3B,MAAM,CAyIR"}
+{"version":3,"file":"prompt.d.ts","sourceRoot":"","sources":["../src/prompt.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,cAAc,EAAE,WAAW,EAAQ,KAAK,EAAE,MAAM,aAAa,CAAC;AA6C5E;;;;;GAKG;AACH,wBAAgB,mBAAmB,CACjC,KAAK,EAAE,KAAK,EACZ,KAAK,EAAE,WAAW,EAClB,mBAAmB,GAAE,MAAM,GAAG,IAAW,EACzC,OAAO,GAAE,cAAmB,GAC3B,MAAM,CAsJR"}

package/dist/styles.d.ts

@@ -191,5 +191,16 @@ export interface ComposeOptions {
         goal: string;
         guidance?: string;
     };
+    /**
+     * Динамический контекст текущего запроса гостя (multi-request / concierge):
+     * какой тип запроса ведётся + сколько открыто. Инжектится блоком «ЗАПРОС
+     * ГОСТЯ». null/absent для линейных вертикалей.
+     */
+    requestContext?: string;
+    /**
+     * Лид стоит на стадии awaiting_operator (R5): цену/условия даёт человек-оператор.
+     * Бот придерживает гостя и не выдумывает детали. Блок «ОЖИДАНИЕ ОПЕРАТОРА».
+     */
+    awaitingOperator?: boolean;
 }
 //# sourceMappingURL=styles.d.ts.map

package/dist/styles.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"styles.d.ts","sourceRoot":"","sources":["../src/styles.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AACH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAExB,eAAO,MAAM,aAAa,+DAAgE,CAAC;AAC3F,MAAM,MAAM,WAAW,GAAG,CAAC,OAAO,aAAa,CAAC,CAAC,MAAM,CAAC,CAAC;AAEzD,eAAO,MAAM,gBAAgB,2DAA4D,CAAC;AAC1F,MAAM,MAAM,cAAc,GAAG,CAAC,OAAO,gBAAgB,CAAC,CAAC,MAAM,CAAC,CAAC;AAE/D,eAAO,MAAM,UAAU,2FAOb,CAAC;AACX,MAAM,MAAM,QAAQ,GAAG,CAAC,OAAO,UAAU,CAAC,CAAC,MAAM,CAAC,CAAC;AAEnD,eAAO,MAAM,UAAU;;;;;;;;;;iBAGrB,CAAC;AACH,MAAM,MAAM,IAAI,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAE9C,eAAO,MAAM,iBAAiB;;;;;iBAK5B,CAAC;AACH,MAAM,MAAM,WAAW,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAE5D,eAAO,MAAM,aAAa;;;;;;;;iBAKxB,CAAC;AACH,MAAM,MAAM,YAAY,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAEzD,eAAO,MAAM,WAAW;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;iBAsCtB,CAAC;AACH,MAAM,MAAM,KAAK,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,WAAW,CAAC,CAAC;AAEhD;;;GAGG;AACH,MAAM,WAAW,cAAc;IAC7B,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,EAAE,MAAM,CAAC;IACpB,cAAc,EAAE,MAAM,CAAC;IACvB;;;;;OAKG;IACH,gBAAgB,EAAE,SAAS,MAAM,EAAE,CAAC;CACrC;AAED;;;;GAIG;AACH,MAAM,WAAW,qBAAqB;IACpC,IAAI,EAAE,MAAM,CAAC;IACb,IAAI,EAAE,MAAM,CAAC;IACb,kEAAkE;IAClE,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;CAC7B;AAED,MAAM,WAAW,cAAc;IAC7B,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;IACnC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,MAAM,CAAC,EAAE,SAAS,cAAc,EAAE,CAAC;IACnC;;;;OAIG;IACH,aAAa,CAAC,EAAE,SAAS,qBAAqB,EAAE,CAAC;IACjD;;;;;OAKG;IACH,YAAY,CAAC,EAAE,MAAM,GAAG,WAAW,CAAC;IACpC;;;;OAIG;IACH,aAAa,CAAC,EAAE;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,QAAQ,CAAC,EAAE,MAAM,CAAA;KAAE,CAAC;CACrD"}
+{"version":3,"file":"styles.d.ts","sourceRoot":"","sources":["../src/styles.ts"],"names":[],"mappings":"AAAA;;;;;;;;GAQG;AACH,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAExB,eAAO,MAAM,aAAa,+DAAgE,CAAC;AAC3F,MAAM,MAAM,WAAW,GAAG,CAAC,OAAO,aAAa,CAAC,CAAC,MAAM,CAAC,CAAC;AAEzD,eAAO,MAAM,gBAAgB,2DAA4D,CAAC;AAC1F,MAAM,MAAM,cAAc,GAAG,CAAC,OAAO,gBAAgB,CAAC,CAAC,MAAM,CAAC,CAAC;AAE/D,eAAO,MAAM,UAAU,2FAOb,CAAC;AACX,MAAM,MAAM,QAAQ,GAAG,CAAC,OAAO,UAAU,CAAC,CAAC,MAAM,CAAC,CAAC;AAEnD,eAAO,MAAM,UAAU;;;;;;;;;;iBAGrB,CAAC;AACH,MAAM,MAAM,IAAI,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAE9C,eAAO,MAAM,iBAAiB;;;;;iBAK5B,CAAC;AACH,MAAM,MAAM,WAAW,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAE5D,eAAO,MAAM,aAAa;;;;;;;;iBAKxB,CAAC;AACH,MAAM,MAAM,YAAY,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAEzD,eAAO,MAAM,WAAW;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;iBAsCtB,CAAC;AACH,MAAM,MAAM,KAAK,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,WAAW,CAAC,CAAC;AAEhD;;;GAGG;AACH,MAAM,WAAW,cAAc;IAC7B,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,EAAE,MAAM,CAAC;IACpB,cAAc,EAAE,MAAM,CAAC;IACvB;;;;;OAKG;IACH,gBAAgB,EAAE,SAAS,MAAM,EAAE,CAAC;CACrC;AAED;;;;GAIG;AACH,MAAM,WAAW,qBAAqB;IACpC,IAAI,EAAE,MAAM,CAAC;IACb,IAAI,EAAE,MAAM,CAAC;IACb,kEAAkE;IAClE,WAAW,CAAC,EAAE,MAAM,GAAG,IAAI,CAAC;CAC7B;AAED,MAAM,WAAW,cAAc;IAC7B,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,SAAS,CAAC,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,CAAC,CAAC;IACnC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,MAAM,CAAC,EAAE,SAAS,cAAc,EAAE,CAAC;IACnC;;;;OAIG;IACH,aAAa,CAAC,EAAE,SAAS,qBAAqB,EAAE,CAAC;IACjD;;;;;OAKG;IACH,YAAY,CAAC,EAAE,MAAM,GAAG,WAAW,CAAC;IACpC;;;;OAIG;IACH,aAAa,CAAC,EAAE;QAAE,IAAI,EAAE,MAAM,CAAC;QAAC,QAAQ,CAAC,EAAE,MAAM,CAAA;KAAE,CAAC;IACpD;;;;OAIG;IACH,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB;;;OAGG;IACH,gBAAgB,CAAC,EAAE,OAAO,CAAC;CAC5B"}

package/dist/system-prompt.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=system-prompt.test.d.ts.map

package/dist/system-prompt.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"system-prompt.test.d.ts","sourceRoot":"","sources":["../src/system-prompt.test.ts"],"names":[],"mappings":""}

package/dist/vision.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=vision.test.d.ts.map

package/dist/vision.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"vision.test.d.ts","sourceRoot":"","sources":["../src/vision.test.ts"],"names":[],"mappings":""}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@chatman-media/kb",
-  "version": "1.4.0",
+  "version": "1.6.0",
   "description": "Tenant-scoped Knowledge Base: hybrid retrieval (pgvector + BM25), ingest, answer pipeline, persona/skill composition. LLM I/O живёт в @chatman-media/llm-router.",
   "type": "module",
   "main": "./dist/index.js",

package/src/answer-types.ts

@@ -63,6 +63,16 @@ export interface AnswerInput {
    * per-sales-stage config when composing the prompt.
    */
   stageOverride?: { goal: string; guidance?: string };
+  /**
+   * Dynamic per-request context (R4 / multi-request): the guest's current
+   * request_type + how many open requests. Injected as a separate prompt block.
+   */
+  requestContext?: string;
+  /**
+   * The guest's current lead is on an `awaiting_operator` stage (R5): the bot
+   * holds and defers pricing/decisions to a human operator.
+   */
+  awaitingOperator?: boolean;
   /**
    * Called after every `answerWithRag` or `answerWithRagStream` call with the
    * final telemetry. Useful for logging, metrics, or A/B experiment recording

package/src/answer.test.ts

@@ -0,0 +1,380 @@
+// Unit tests for the RAG answer pipeline (answer.ts): retrieveHits,
+// answerWithRag (+ its answerFromHits branches), answerWithRagStream and
+// generateSoftFallback. The KB store, embedder and chat client are faked so
+// every branch (shortcuts, no-context, structured output, tool loop, fact
+// check drops, retrieval failure, streaming) runs without network or DB.
+
+import { describe, expect, it } from "bun:test";
+import type { ChatClient, ChatMessage, EmbeddingClient } from "@chatman-media/llm-router";
+import { z } from "zod";
+import {
+  answerWithRag,
+  answerWithRagStream,
+  generateSoftFallback,
+  NO_CONTEXT_MARKER,
+  retrieveHits,
+} from "./answer.ts";
+import type { AnswerInput } from "./answer-types.ts";
+import type { KbSearchHit } from "./types.ts";
+
+const hit = (id: number, over: Partial<KbSearchHit> = {}): KbSearchHit => ({
+  chunk_id: id,
+  distance: 0.1,
+  text: `chunk ${id}`,
+  document_id: 1,
+  source: "src",
+  title: `title ${id}`,
+  ...over,
+});
+
+const embedder: EmbeddingClient = {
+  embed: async (inputs: string[]) => inputs.map(() => [1, 0, 0]),
+  dim: 3,
+};
+
+function fakeKb(
+  over: Partial<Record<keyof FakeKbCalls, unknown>> = {},
+  hits: KbSearchHit[] = [hit(1)],
+) {
+  const calls: FakeKbCalls = { search: 0, hybrid: 0, priority: 0 };
+  const store = {
+    search: async (_e: number[], _k: number, topic?: string | null) => {
+      calls.search++;
+      calls.lastTopic = topic ?? null;
+      return (over.search as KbSearchHit[] | undefined) ?? hits;
+    },
+    hybridSearch: async () => {
+      calls.hybrid++;
+      return (over.hybrid as KbSearchHit[] | undefined) ?? hits;
+    },
+    prioritySearch: async () => {
+      calls.priority++;
+      return (over.priority as KbSearchHit[] | undefined) ?? hits;
+    },
+  } as unknown as AnswerInput["kb"];
+  return { store, calls };
+}
+interface FakeKbCalls {
+  search: number;
+  hybrid: number;
+  priority: number;
+  lastTopic?: string | null;
+}
+
+/** Chat client whose complete() returns a fixed string and records messages. */
+function fakeChat(
+  reply: string | ((m: ChatMessage[]) => string),
+  extra: Partial<ChatClient> = {},
+): ChatClient & { lastMessages?: ChatMessage[] } {
+  const c: ChatClient & { lastMessages?: ChatMessage[] } = {
+    complete: async (messages: ChatMessage[]) => {
+      c.lastMessages = messages;
+      return typeof reply === "function" ? reply(messages) : reply;
+    },
+    ...extra,
+  };
+  return c;
+}
+
+const baseInput = (over: Partial<AnswerInput> = {}): AnswerInput => {
+  const { store } = fakeKb();
+  return {
+    question: "Расскажи про вакансию в Китае и условия", // job intent → not a shortcut
+    kb: store,
+    embedder,
+    chat: fakeChat("ответ модели"),
+    ...over,
+  };
+};
+
+describe("retrieveHits", () => {
+  it("single-query vector search, без topic", async () => {
+    const { store, calls } = fakeKb();
+    const r = await retrieveHits(baseInput({ kb: store }));
+    expect(r.hits).toHaveLength(1);
+    expect(calls.search).toBe(1);
+    expect(r.searchQuery).toContain("вакансию");
+  });
+
+  it("hybridSearch path", async () => {
+    const { store, calls } = fakeKb();
+    await retrieveHits(baseInput({ kb: store, hybridSearch: true }));
+    expect(calls.hybrid).toBe(1);
+    expect(calls.search).toBe(0);
+  });
+
+  it("booksPriority path", async () => {
+    const { store, calls } = fakeKb();
+    const r = await retrieveHits(baseInput({ kb: store, booksPriority: true }));
+    expect(calls.priority).toBe(1);
+    expect(r.usedTopic).toBeNull();
+  });
+
+  it("topicRouting: пустой результат по topic → fallback на global (usedTopic=null)", async () => {
+    let first = true;
+    const store = {
+      search: async () => {
+        if (first) {
+          first = false;
+          return [];
+        }
+        return [hit(2)];
+      },
+      hybridSearch: async () => [],
+      prioritySearch: async () => [],
+    } as unknown as AnswerInput["kb"];
+    const r = await retrieveHits(
+      baseInput({ kb: store, topicRouting: true, question: "виза china" }),
+    );
+    // fell back to global → got the hit, usedTopic reset to null
+    expect(r.usedTopic).toBeNull();
+  });
+
+  it("maxDistance фильтрует далёкие хиты (non-hybrid)", async () => {
+    const { store } = fakeKb({}, [hit(1, { distance: 0.1 }), hit(2, { distance: 0.9 })]);
+    const r = await retrieveHits(baseInput({ kb: store, maxDistance: 0.5 }));
+    expect(r.hits.map((h) => h.chunk_id)).toEqual([1]);
+  });
+
+  it("multiQuery → expandQueries + RRF merge", async () => {
+    const { store, calls } = fakeKb({}, [hit(1), hit(2)]);
+    // expandQueries uses chat to generate variants; a chat returning lines works,
+    // but multiQuery merges per-query result lists regardless of expansion output.
+    const r = await retrieveHits(
+      baseInput({ kb: store, multiQuery: true, chat: fakeChat("вариант1\nвариант2") }),
+    );
+    expect(r.queries.length).toBeGreaterThanOrEqual(1);
+    expect(calls.search).toBeGreaterThanOrEqual(1);
+  });
+
+  it("embedder без вектора → throw", async () => {
+    const empty: EmbeddingClient = { embed: async () => [], dim: 3 };
+    await expect(retrieveHits(baseInput({ embedder: empty }))).rejects.toThrow(/no vector/);
+  });
+});
+
+describe("answerWithRag — persona shortcuts", () => {
+  it("smalltalk «кто ты?» → path=smalltalk, без LLM", async () => {
+    const chat = fakeChat(() => {
+      throw new Error("should not call LLM");
+    });
+    const r = await answerWithRag(baseInput({ question: "кто ты?", chat }));
+    expect(r.telemetry.path).toBe("smalltalk");
+    expect(r.hits).toHaveLength(0);
+  });
+
+  it("bot-presence «ты бот?» → path=smalltalk", async () => {
+    const r = await answerWithRag(baseInput({ question: "ты бот?" }));
+    expect(r.telemetry.path).toBe("smalltalk");
+  });
+
+  it("personal-fact «где ты живёшь?» с persona.facts → path=persona_fact", async () => {
+    const r = await answerWithRag(
+      baseInput({
+        question: "где ты живёшь?",
+        persona: { name: "Аня", role: "human", facts: { city: "Москва" } },
+      }),
+    );
+    expect(r.telemetry.path).toBe("persona_fact");
+    expect(r.text).toContain("Москва");
+  });
+});
+
+describe("answerWithRag — main paths", () => {
+  it("happy path: hits + LLM → path=ok, usedChunkIds", async () => {
+    const onTel: unknown[] = [];
+    const r = await answerWithRag(baseInput({ onTelemetry: (t) => onTel.push(t) }));
+    expect(r.telemetry.path).toBe("ok");
+    expect(r.text.toLowerCase()).toBe("ответ модели");
+    expect(r.usedChunkIds).toEqual([1]);
+    expect(onTel).toHaveLength(1);
+  });
+
+  it("нет hits, нет style/vac/tools → NO_CONTEXT_MARKER", async () => {
+    const { store } = fakeKb({ search: [] });
+    const r = await answerWithRag(baseInput({ kb: store }));
+    expect(r.text).toBe(NO_CONTEXT_MARKER);
+    expect(r.telemetry.path).toBe("no_context");
+  });
+
+  it("retrieval падает → отвечаем без базы (graceful)", async () => {
+    const store = {
+      search: async () => {
+        throw new Error("vector down");
+      },
+      hybridSearch: async () => [],
+      prioritySearch: async () => [],
+    } as unknown as AnswerInput["kb"];
+    // no style → with zero hits answerFromHits returns no_context (no throw)
+    const r = await answerWithRag(baseInput({ kb: store }));
+    expect(r.text).toBe(NO_CONTEXT_MARKER);
+  });
+
+  it("structured output через completeStructured", async () => {
+    const schema = z.object({ ok: z.boolean() });
+    const chat = fakeChat("unused", {
+      completeStructured: async () => '{"ok":true}',
+    });
+    const r = await answerWithRag({ ...baseInput({ chat }), outputSchema: schema });
+    expect(r.output).toEqual({ ok: true });
+    expect(r.telemetry.path).toBe("ok");
+  });
+
+  it("structured output fallback (нет completeStructured) → inject + complete temp0", async () => {
+    const schema = z.object({ n: z.number() });
+    const chat = fakeChat('{"n":7}');
+    const r = await answerWithRag({ ...baseInput({ chat }), outputSchema: schema });
+    expect(r.output).toEqual({ n: 7 });
+  });
+
+  it("fact-check (reflect): ungrounded → дроп в NO_CONTEXT_MARKER, path=ungrounded", async () => {
+    const chat = fakeChat((m) => {
+      // checkFacts uses the last system prompt asking for JSON verdict
+      const sys = m[0]?.content ?? "";
+      return sys.includes("grounded")
+        ? '{"grounded":false,"vacancyOk":true,"reason":"выдумал"}'
+        : "сырой ответ";
+    });
+    const r = await answerWithRag(baseInput({ chat, reflect: true, stage: "pitch" }));
+    expect(r.telemetry.path).toBe("ungrounded");
+    expect(r.text).toBe(NO_CONTEXT_MARKER);
+  });
+
+  it("vacancyGuard: mismatched vacancy → дроп", async () => {
+    const chat = fakeChat((m) => {
+      const sys = m[0]?.content ?? "";
+      return sys.includes("grounded")
+        ? '{"grounded":true,"vacancyOk":false,"reason":"цифры"}'
+        : "ответ с вакансией";
+    });
+    const r = await answerWithRag(
+      baseInput({ chat, vacanciesBlock: "Вакансия 2000$", stage: "pitch" }),
+    );
+    expect(r.telemetry.path).toBe("ungrounded");
+  });
+
+  it("grounding-exempt стадия (qualify) без vacancy → fact-check скипается", async () => {
+    let factCheckCalled = false;
+    const chat = fakeChat((m) => {
+      if ((m[0]?.content ?? "").includes("grounded")) {
+        factCheckCalled = true;
+        return '{"grounded":false,"vacancyOk":true}';
+      }
+      return "вопрос кандидату";
+    });
+    const r = await answerWithRag(baseInput({ chat, reflect: true, stage: "qualify" }));
+    expect(factCheckCalled).toBe(false);
+    expect(r.telemetry.path).toBe("ok");
+  });
+
+  it("tool-loop: модель отвечает без вызова tools → early-return ok", async () => {
+    const chat = fakeChat("unused", {
+      completeWithTools: async () => ({ content: "финальный ответ", toolCalls: [] }),
+    }) as ChatClient;
+    const tool = {
+      name: "quote",
+      description: "d",
+      parameters: z.object({}),
+      execute: async () => "x",
+    };
+    const r = await answerWithRag(
+      baseInput({ chat, tools: [tool] as unknown as AnswerInput["tools"] }),
+    );
+    expect(r.text.toLowerCase()).toBe("финальный ответ");
+    expect(r.telemetry.path).toBe("ok");
+  });
+
+  it("fact-check sees tool results as grounding context", async () => {
+    let calls = 0;
+    let checkerPrompt = "";
+    const chat = fakeChat("unused", {
+      completeWithTools: async () => {
+        calls++;
+        if (calls === 1) {
+          return {
+            content: null,
+            toolCalls: [{ id: "q1", name: "quote", args: { asset: "USDT", amount: 335 } }],
+          };
+        }
+        return { content: "Курс 31.5, получите 10553 THB.", toolCalls: [] };
+      },
+      complete: async (messages: ChatMessage[]) => {
+        if ((messages[0]?.content ?? "").includes("grounded")) {
+          checkerPrompt = messages[1]?.content ?? "";
+          return '{"grounded":true,"vacancyOk":true}';
+        }
+        return "Курс 31.5, получите 10553 THB.";
+      },
+    }) as ChatClient;
+    const tool = {
+      name: "quote",
+      description: "d",
+      parameters: z.object({ asset: z.string(), amount: z.number() }),
+      execute: async () => ({ rate: 31.5, amountToThb: 10553 }),
+    };
+    const r = await answerWithRag(
+      baseInput({ chat, reflect: true, tools: [tool] as unknown as AnswerInput["tools"] }),
+    );
+    expect(r.telemetry.path).toBe("ok");
+    expect(r.text).toContain("10553 THB");
+    expect(checkerPrompt).toContain("TOOL RESULTS");
+    expect(checkerPrompt).toContain("quote");
+    expect(checkerPrompt).toContain("10553");
+  });
+});
+
+describe("answerWithRagStream", () => {
+  async function collect(it: AsyncIterable<string>): Promise<string> {
+    let out = "";
+    for await (const t of it) out += t;
+    return out;
+  }
+
+  it("smalltalk shortcut → yield + telemetry", async () => {
+    const tel: { path?: string }[] = [];
+    const out = await collect(
+      answerWithRagStream(baseInput({ question: "кто ты?", onTelemetry: (t) => tel.push(t) })),
+    );
+    expect(out.length).toBeGreaterThan(0);
+    expect(tel[0]?.path).toBe("smalltalk");
+  });
+
+  it("no-context → yield NO_CONTEXT_MARKER", async () => {
+    const { store } = fakeKb({ search: [] });
+    const out = await collect(answerWithRagStream(baseInput({ kb: store })));
+    expect(out).toBe(NO_CONTEXT_MARKER);
+  });
+
+  it("stream() доступен → токены отдаются по одному", async () => {
+    const chat = fakeChat("unused", {
+      // eslint-disable-next-line require-yield
+      stream: async function* () {
+        yield "при";
+        yield "вет";
+      },
+    }) as ChatClient;
+    const out = await collect(answerWithRagStream(baseInput({ chat })));
+    expect(out).toBe("привет");
+  });
+
+  it("нет stream() → fallback на complete()", async () => {
+    const out = await collect(answerWithRagStream(baseInput({ chat: fakeChat("полный ответ") })));
+    // complete() fallback runs sanitizeLlmOutput (capitalises the first letter)
+    expect(out.toLowerCase()).toBe("полный ответ");
+  });
+});
+
+describe("generateSoftFallback", () => {
+  it("строит persona-промпт и санитизирует ответ", async () => {
+    const chat = fakeChat("Уточню и вернусь!");
+    const r = await generateSoftFallback({
+      question: "сколько платят?",
+      chat,
+      persona: { name: "Аня", role: "human", company: "Acme" },
+    });
+    expect(r).toBe("Уточню и вернусь!");
+    const sys = chat.lastMessages?.[0]?.content ?? "";
+    expect(sys).toContain("Аня");
+    expect(sys).toContain("Acme");
+  });
+});

package/src/answer.ts

@@ -33,7 +33,12 @@ import {
   legacyRagSamplingTemperature,
 } from "./system-prompt.ts";
 import { applyStyleRules } from "./text-style-rules.ts";
-import { buildToolTelemetry, DEFAULT_MAX_TOOL_CYCLES, runToolLoop } from "./tool-loop.ts";
+import {
+  buildToolTelemetry,
+  DEFAULT_MAX_TOOL_CYCLES,
+  runToolLoop,
+  type ToolCallRecord,
+} from "./tool-loop.ts";
 import type { AnyRagTool } from "./tools.ts";
 import { classifyTopic } from "./topic-classifier.ts";
 import type { KbSearchHit } from "./types.ts";
@@ -62,6 +67,15 @@ export {
   renderUserFactsBlock,
 } from "./system-prompt.ts";
 
+function toolCallsToGroundingContext(records: ToolCallRecord[] | undefined): string {
+  if (!records || records.length === 0) return "";
+  const lines = records.map((record, index) => {
+    const result = typeof record.result === "string" ? record.result : JSON.stringify(record.result);
+    return `[#tool-${index + 1}] ${record.name}: ${result ?? ""}`;
+  });
+  return `TOOL RESULTS:\n${lines.join("\n")}`;
+}
+
 // ── Shared retrieval ─────────────────────────────────────────────────────────
 
 export interface RetrievalResult {
@@ -235,6 +249,8 @@ async function answerFromHits(opts: {
         : {}),
       ...(input.supportPhase ? { supportPhase: input.supportPhase } : {}),
       ...(input.stageOverride ? { stageOverride: input.stageOverride } : {}),
+      ...(input.requestContext ? { requestContext: input.requestContext } : {}),
+      ...(input.awaitingOperator ? { awaitingOperator: true } : {}),
     });
     temperature = input.style.model.temperature;
   } else {
@@ -366,10 +382,12 @@ async function answerFromHits(opts: {
     !(groundingExempt && !runVacancyCheck);
 
   if (runFactCheck) {
+    const toolContext = toolCallsToGroundingContext(multiCycleToolCalls);
+    const groundingContext = toolContext ? [context, toolContext].filter(Boolean).join("\n\n") : context;
     const verdict = await checkFacts({
       question: input.question,
       answer: text,
-      context,
+      context: groundingContext,
       chat: input.chat,
       ...(runVacancyCheck ? { vacanciesBlock: vacBlock } : {}),
     });
@@ -505,6 +523,8 @@ export async function* answerWithRagStream(input: AnswerInput): AsyncIterable<st
         : {}),
       ...(input.supportPhase ? { supportPhase: input.supportPhase } : {}),
       ...(input.stageOverride ? { stageOverride: input.stageOverride } : {}),
+      ...(input.requestContext ? { requestContext: input.requestContext } : {}),
+      ...(input.awaitingOperator ? { awaitingOperator: true } : {}),
     });
     temperature = input.style.model.temperature;
   } else {