@chatman-media/conversation-engine 1.9.0 → 1.11.0

package/dist/admin-informer.d.ts

@@ -47,6 +47,12 @@ export interface InformerEvent {
 }
 export declare function passesThreshold(severity: InformerSeverity, level: InformerLevel): boolean;
 export declare function isMuted(settings: OperatorSettings | undefined, nowEpoch: number): boolean;
+/**
+ * Тихие часы (DND): true, если текущий локальный час (в informerTz) попадает в
+ * окно [quietFrom, quietTo). Окно может переходить через полночь (22→8).
+ * Выключено, если границы NULL или равны.
+ */
+export declare function inQuietHours(settings: OperatorSettings | undefined, nowEpoch: number): boolean;
 /** Тема включена, если карты нет (NULL = все включены) или ключ != false. */
 export declare function topicEnabled(settings: OperatorSettings | undefined, topic: InformerTopic): boolean;
 export declare function opsAlertToInformer(alert: OpsAlert): InformerEvent;

package/dist/admin-informer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"admin-informer.d.ts","sourceRoot":"","sources":["../src/admin-informer.ts"],"names":[],"mappings":"AAAA;;;;;;;;;;;;;;;;;;;;;;;;;GAyBG;AAGH,OAAO,EAAqB,KAAK,gBAAgB,EAAE,MAAM,wBAAwB,CAAC;AAClF,OAAO,KAAK,EAAE,EAAE,EAAE,MAAM,gBAAgB,CAAC;AACzC,OAAO,KAAK,EAAE,iBAAiB,EAAE,MAAM,oBAAoB,CAAC;AAC5D,OAAO,KAAK,EAAE,QAAQ,EAAgB,cAAc,EAAe,iBAAiB,EAAE,MAAM,iBAAiB,CAAC;AAG9G,MAAM,MAAM,aAAa,GAAG,OAAO,GAAG,YAAY,GAAG,QAAQ,GAAG,QAAQ,CAAC;AACzE,MAAM,MAAM,gBAAgB,GAAG,UAAU,GAAG,WAAW,GAAG,MAAM,CAAC;AACjE,MAAM,MAAM,aAAa,GAAG,QAAQ,GAAG,UAAU,GAAG,WAAW,GAAG,KAAK,CAAC;AAExE,eAAO,MAAM,eAAe,EAAE,SAAS,aAAa,EAAgD,CAAC;AAErG,MAAM,WAAW,aAAa;IAC5B,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,EAAE,aAAa,CAAC;IACrB,QAAQ,EAAE,gBAAgB,CAAC;IAC3B,8DAA8D;IAC9D,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,MAAM,EAAE,MAAM,CAAC;IACf,kEAAkE;IAClE,QAAQ,EAAE,MAAM,CAAC;IACjB,uFAAuF;IACvF,GAAG,CAAC,EAAE,MAAM,CAAC;CACd;AAaD,wBAAgB,eAAe,CAAC,QAAQ,EAAE,gBAAgB,EAAE,KAAK,EAAE,aAAa,GAAG,OAAO,CAEzF;AAED,wBAAgB,OAAO,CAAC,QAAQ,EAAE,gBAAgB,GAAG,SAAS,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAGzF;AAED;;;;GAIG;AACH,wBAAgB,YAAY,CAAC,QAAQ,EAAE,gBAAgB,GAAG,SAAS,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAiB9F;AAED,6EAA6E;AAC7E,wBAAgB,YAAY,CAAC,QAAQ,EAAE,gBAAgB,GAAG,SAAS,EAAE,KAAK,EAAE,aAAa,GAAG,OAAO,CASlG;AAgBD,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,QAAQ,GAAG,aAAa,CAUjE;AAkBD,uEAAuE;AACvE,wBAAgB,2BAA2B,CACzC,KAAK,EAAE,iBAAiB,EACxB,MAAM,CAAC,EAAE,MAAM,GACd,aAAa,GAAG,IAAI,CAkCtB;AAyBD,MAAM,WAAW,iBAAiB;IAChC,EAAE,EAAE,EAAE,CAAC;IACP,oFAAoF;IACpF,QAAQ,EAAE,MAAM,CAAC;IACjB,MAAM,EAAE,MAAM,CAAC;IACf,8EAA8E;IAC9E,KAAK,CAAC,EAAE,cAAc,GAAG,IAAI,CAAC;IAC9B,qFAAqF;IACrF,QAAQ,CAAC,EAAE,iBAAiB,GAAG,IAAI,CAAC;IACpC,oFAAoF;IACpF,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,GAAG,CAAC,EAAE;QAAE,IAAI,CAAC,EAAE,CAAC,GAAG,EAAE,MAAM,EAAE,GAAG,CAAC,EAAE,OAAO,KAAK,IAAI,CAAC;QAAC,IAAI,CAAC,EAAE,CAAC,GAAG,EAAE,MAAM,EAAE,GAAG,CAAC,EAAE,OAAO,KAAK,IAAI,CAAA;KAAE,CAAC;CACpG;AASD,qBAAa,aAAa;IAMZ,OAAO,CAAC,QAAQ,CAAC,IAAI;IALjC,OAAO,CAAC,QAAQ,CAAC,QAAQ,CAA2B;IACpD,OAAO,CAAC,QAAQ,CAAC,WAAW,CAAS;IACrC,qFAAqF;IACrF,OAAO,CAAC,QAAQ,CAAC,IAAI,CAAoB;gBAEZ,IAAI,EAAE,iBAAiB;IAkBpD;;;OAGG;IACG,mBAAmB,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,MAAM,GAAG,IAAI,CAAC;IAQnE,iDAAiD;IAC3C,YAAY,CAAC,KAAK,EAAE,QAAQ,GAAG,OAAO,CAAC,IAAI,CAAC;IAG5C,qBAAqB,CAAC,KAAK,EAAE,iBAAiB,GAAG,OAAO,CAAC,IAAI,CAAC;IAK9D,IAAI,CAAC,KAAK,EAAE,aAAa,GAAG,OAAO,CAAC,IAAI,CAAC;IAmG/C,OAAO,CAAC,UAAU;IAOlB,OAAO,CAAC,eAAe;CAcxB"}

package/dist/dal/conversations.integration.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=conversations.integration.test.d.ts.map

package/dist/dal/conversations.integration.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"conversations.integration.test.d.ts","sourceRoot":"","sources":["../../src/dal/conversations.integration.test.ts"],"names":[],"mappings":""}

package/dist/dal/kb-store.integration.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=kb-store.integration.test.d.ts.map

package/dist/dal/kb-store.integration.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"kb-store.integration.test.d.ts","sourceRoot":"","sources":["../../src/dal/kb-store.integration.test.ts"],"names":[],"mappings":""}

package/dist/dal/notifications.d.ts

@@ -6,7 +6,7 @@ export type NotificationTemplate = typeof ntTable.$inferSelect;
 export type AdminNotificationRow = typeof anTable.$inferSelect;
 export type NewAdminNotification = typeof anTable.$inferInsert;
 /** Частичный апдейт informer-настроек владельца (см. миграцию 0032). */
-export type InformerPrefs = Partial<Pick<OperatorSettings, "informerLevel" | "informerTopics" | "informerDigest" | "informerDigestHour" | "informerTz" | "informerMutedUntil" | "informerLastDigestAt">>;
+export type InformerPrefs = Partial<Pick<OperatorSettings, "informerLevel" | "informerTopics" | "informerDigest" | "informerDigestHour" | "informerTz" | "informerMutedUntil" | "informerLastDigestAt" | "informerQuietFrom" | "informerQuietTo">>;
 /** Владелец тенанта (superadmin) + его operator_settings. */
 export interface OwnerSettings {
     adminId: number;

package/dist/dal/notifications.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"notifications.d.ts","sourceRoot":"","sources":["../../src/dal/notifications.ts"],"names":[],"mappings":"AACA,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,yBAAyB,CAAC;AAClE,OAAO,EAAmH,KAAK,kBAAkB,IAAI,OAAO,EAAE,KAAK,iBAAiB,IAAI,OAAO,EAAE,KAAK,gBAAgB,IAAI,OAAO,EAAE,KAAK,qBAAqB,IAAI,OAAO,EAAE,MAAM,wBAAwB,CAAC;AAEzS,MAAM,MAAM,gBAAgB,GAAG,OAAO,OAAO,CAAC,YAAY,CAAC;AAC3D,MAAM,MAAM,gBAAgB,GAAG,OAAO,OAAO,CAAC,YAAY,CAAC;AAC3D,MAAM,MAAM,oBAAoB,GAAG,OAAO,OAAO,CAAC,YAAY,CAAC;AAC/D,MAAM,MAAM,oBAAoB,GAAG,OAAO,OAAO,CAAC,YAAY,CAAC;AAC/D,MAAM,MAAM,oBAAoB,GAAG,OAAO,OAAO,CAAC,YAAY,CAAC;AAE/D,wEAAwE;AACxE,MAAM,MAAM,aAAa,GAAG,OAAO,CACjC,IAAI,CACF,gBAAgB,EACd,eAAe,GACf,gBAAgB,GAChB,gBAAgB,GAChB,oBAAoB,GACpB,YAAY,GACZ,oBAAoB,GACpB,sBAAsB,GACtB,mBAAmB,GACnB,iBAAiB,CACpB,CACF,CAAC;AAEF,6DAA6D;AAC7D,MAAM,WAAW,aAAa;IAC5B,OAAO,EAAE,MAAM,CAAC;IAChB,KAAK,EAAE,MAAM,CAAC;IACd,QAAQ,EAAE,gBAAgB,GAAG,SAAS,CAAC;CACxC;AAED,qBAAa,iBAAiB;IAChB,OAAO,CAAC,QAAQ,CAAC,EAAE;gBAAF,EAAE,EAAE,kBAAkB;IAE7C,gBAAgB,CAAC,QAAQ,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,EAAE,CAAC;IAalF,oBAAoB,CAAC,OAAO,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,GAAG,SAAS,CAAC;IAS5E,eAAe,CAAC,KAAK,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,GAAG,SAAS,CAAC;IAerE,iBAAiB,CAAC,OAAO,EAAE,MAAM,EAAE,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,MAAM,CAAC;IAwBrE,QAAQ,CAAC,OAAO,EAAE,MAAM,EAAE,cAAc,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAYhE,4BAA4B,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,EAAE,CAAC;IAO3E,qBAAqB,CACzB,OAAO,EAAE,MAAM,EACf,QAAQ,EAAE,MAAM,EAChB,MAAM,EAAE,OAAO,CAAC,IAAI,CAAC,gBAAgB,EAAE,gBAAgB,GAAG,sBAAsB,CAAC,CAAC,GACjF,OAAO,CAAC,IAAI,CAAC;IAWV,sBAAsB,CAAC,QAAQ,EAAE,IAAI,CAAC,gBAAgB,EAAE,IAAI,GAAG,WAAW,CAAC,GAAG,OAAO,CAAC,IAAI,CAAC;IAc3F,UAAU,CAAC,IAAI,EAAE,IAAI,CAAC,gBAAgB,EAAE,IAAI,GAAG,WAAW,GAAG,WAAW,CAAC,GAAG,OAAO,CAAC,gBAAgB,CAAC;IASrG,SAAS,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,EAAE,CAAC;IAOxD,UAAU,CAAC,QAAQ,EAAE,MAAM,EAAE,EAAE,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAQvD,YAAY,CAAC,QAAQ,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,GAAG,OAAO,CAAC,oBAAoB,GAAG,SAAS,CAAC;IASvF,cAAc,CAAC,GAAG,EAAE,IAAI,CAAC,oBAAoB,EAAE,IAAI,GAAG,WAAW,CAAC,GAAG,OAAO,CAAC,IAAI,CAAC;IAalF,aAAa,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,oBAAoB,EAAE,CAAC;IAOhE,cAAc,CAAC,QAAQ,EAAE,MAAM,EAAE,IAAI,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAM7D,sBAAsB,CAAC,QAAQ,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,EAAE,SAAS,EAAE,MAAM,GAAG,OAAO,CAAC,MAAM,CAAC;IAc7F,kBAAkB,CAAC,KAAK,EAAE,MAAM,GAAG,OAAO,CAAC;QAAE,QAAQ,EAAE,MAAM,CAAC;QAAC,OAAO,EAAE,MAAM,CAAC;QAAC,SAAS,EAAE,MAAM,CAAA;KAAE,GAAG,SAAS,CAAC;IAUhH,oBAAoB,CAAC,KAAK,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAMxD;;;OAGG;IACG,oBAAoB,CAAC,QAAQ,EAAE,MAAM,GAAG,OAAO,CAAC,aAAa,GAAG,IAAI,CAAC;IAY3E,6EAA6E;IACvE,4BAA4B,CAAC,MAAM,EAAE,MAAM,GAAG,OAAO,CAAC,gBAAgB,GAAG,SAAS,CAAC;IASzF;;;;OAIG;IACG,mBAAmB,CACvB,OAAO,EAAE,MAAM,EACf,KAAK,EAAE,aAAa,EACpB,QAAQ,CAAC,EAAE,MAAM,GAChB,OAAO,CAAC,IAAI,CAAC;IAqBhB,yCAAyC;IACnC,uBAAuB,CAAC,GAAG,EAAE,oBAAoB,GAAG,OAAO,CAAC,MAAM,CAAC;IASzE,yEAAyE;IACnE,yBAAyB,CAAC,EAAE,EAAE,MAAM,EAAE,WAAW,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;IAO/E;;;OAGG;IACG,iBAAiB,CACrB,QAAQ,EAAE,MAAM,EAChB,QAAQ,EAAE,MAAM,EAChB,UAAU,EAAE,MAAM,GACjB,OAAO,CAAC,oBAAoB,GAAG,SAAS,CAAC;IAgB5C,uDAAuD;IACjD,uBAAuB,CAC3B,QAAQ,EAAE,MAAM,EAChB,OAAO,EAAE,MAAM,EACf,KAAK,SAAK,GACT,OAAO,CAAC,oBAAoB,EAAE,CAAC;IAWlC,4EAA4E;IACtE,iBAAiB,CAAC,QAAQ,EAAE,MAAM,EAAE,OAAO,EAAE,MAAM,GAAG,OAAO,CAAC,oBAAoB,EAAE,CAAC;IAe3F,kDAAkD;IAC5C,YAAY,CAAC,GAAG,EAAE,MAAM,EAAE,EAAE,OAAO,EAAE,MAAM,GAAG,OAAO,CAAC,IAAI,CAAC;CAOlE"}

package/dist/index.js

@@ -1216,6 +1216,25 @@ function isMuted(settings, nowEpoch) {
   const until = settings?.informerMutedUntil;
   return typeof until === "number" && until > nowEpoch;
 }
+function inQuietHours(settings, nowEpoch) {
+  const from = settings?.informerQuietFrom;
+  const to = settings?.informerQuietTo;
+  if (from == null || to == null || from === to)
+    return false;
+  let hour;
+  try {
+    const tz = settings?.informerTz || "UTC";
+    const s = new Intl.DateTimeFormat("en-US", {
+      timeZone: tz,
+      hour: "2-digit",
+      hour12: false
+    }).format(new Date(nowEpoch * 1000));
+    hour = Number.parseInt(s, 10) % 24;
+  } catch {
+    hour = new Date(nowEpoch * 1000).getUTCHours();
+  }
+  return from < to ? hour >= from && hour < to : hour >= from || hour < to;
+}
 function topicEnabled(settings, topic) {
   const raw = settings?.informerTopics;
   if (!raw)
@@ -1354,7 +1373,7 @@ class AdminInformer {
       if (recent)
         return null;
       const level = owner.settings?.informerLevel ?? "important";
-      const realtime = !isMuted(owner.settings, now) && passesThreshold(event.severity, level);
+      const realtime = !isMuted(owner.settings, now) && !inQuietHours(owner.settings, now) && passesThreshold(event.severity, level);
       const rowId = await repo.insertAdminNotification({
         tenantId: event.tenantId,
         adminId: owner.adminId,
@@ -1951,6 +1970,87 @@ ${transcript}` }
   return raw.trim() || null;
 }
 
+// src/reply-strategy/exchange-reply-guard.ts
+var EXCHANGE_SAFE_FALLBACK = "Сейчас уточню у оператора и вернусь с точной суммой/реквизитами.";
+var QUOTE_TOOLS = new Set(["compute_exchange_quote", "create_exchange_order"]);
+var REQUISITES_TOOLS = new Set(["fetch_exchange_requisites"]);
+var PAYOUT_TOOLS = new Set(["issue_exchange_payout"]);
+var NUMBER_RE = /(?<![A-Za-zА-Яа-я0-9])(?:\d{1,3}(?:[ .,]\d{3})+|\d+)(?:[.,]\d+)?(?![A-Za-zА-Яа-я0-9])/u;
+var QUOTE_RE = /(?:курс|rate|отда[её]те|получа(?:ете|ешь)|итог(?:овая)?\s+сумм|thb|бат|bhat|rub|руб|usdt|btc|eth|usd|eur)/iu;
+var REQUISITES_RE = /(?:реквизит|кошел[её]к|wallet|адрес\s+(?:кошелька|для\s+оплаты)|оплат\w*|перев(?:од|ести)|sbp|сбп|qr|карта|card|binance\s*id|trc20|erc20|bep20)/iu;
+var PAYOUT_RE = /(?:код\s+(?:выдачи|снятия|получения)|payout\s*code|cardless|без\s+карты|банкомат|atm)/iu;
+var RATE_NEGOTIATION_RE = /(?:договор(?:имся|иться)|скидк|лучше\s+курс|курс\s+лучше|сдела(?:ю|ем)\s+курс|подвин(?:у|ем)\s+курс)/iu;
+var CRYPTO_ADDRESS_RE = /\b(?:T[A-Za-z0-9]{25,}|0x[a-fA-F0-9]{32,}|bc1[a-z0-9]{20,})\b/u;
+var CARDISH_RE = /\b(?:\d[ -]?){12,19}\b/u;
+var URL_PAYMENT_RE = /\bhttps?:\/\/\S+/iu;
+var CODE_RE = /\b\d{4,8}\b/u;
+function successfulToolNames(telemetry) {
+  const names = new Set;
+  const calls = telemetry?.toolCalls ?? (telemetry?.toolCall ? [{ ...telemetry.toolCall }] : []);
+  for (const call of calls) {
+    if (!call || "error" in call && call.error)
+      continue;
+    const result = call.result;
+    if (isBlockingToolResult(result))
+      continue;
+    names.add(call.name);
+  }
+  return names;
+}
+function isBlockingToolResult(result) {
+  if (typeof result !== "object" || result === null)
+    return false;
+  const obj = result;
+  if (typeof obj.error === "string" && obj.error.trim())
+    return true;
+  if (obj.needsOperator === true)
+    return true;
+  if (obj.needsVerification === true)
+    return true;
+  if (obj.ok === false)
+    return true;
+  return false;
+}
+function hasAny(names, allowed) {
+  for (const name of allowed) {
+    if (names.has(name))
+      return true;
+  }
+  return false;
+}
+function hasConcreteQuoteClaim(text) {
+  return NUMBER_RE.test(text) && QUOTE_RE.test(text);
+}
+function hasConcreteRequisitesClaim(text) {
+  if (CRYPTO_ADDRESS_RE.test(text) || CARDISH_RE.test(text))
+    return true;
+  if (!REQUISITES_RE.test(text))
+    return false;
+  return URL_PAYMENT_RE.test(text) || NUMBER_RE.test(text) || /(?:перев(?:едите|ести)|оплат(?:ите|ить)|адрес|ссылка)/iu.test(text);
+}
+function hasConcretePayoutClaim(text) {
+  return PAYOUT_RE.test(text) && CODE_RE.test(text);
+}
+function guardExchangeReply(input) {
+  const text = input.text.trim();
+  if (!text)
+    return { ok: true, text };
+  if (RATE_NEGOTIATION_RE.test(text)) {
+    return { ok: false, text: EXCHANGE_SAFE_FALLBACK, reason: "rate_negotiation" };
+  }
+  const tools = successfulToolNames(input.telemetry);
+  if (hasConcreteQuoteClaim(text) && !hasAny(tools, QUOTE_TOOLS)) {
+    return { ok: false, text: EXCHANGE_SAFE_FALLBACK, reason: "unbacked_quote" };
+  }
+  if (hasConcreteRequisitesClaim(text) && !hasAny(tools, REQUISITES_TOOLS)) {
+    return { ok: false, text: EXCHANGE_SAFE_FALLBACK, reason: "unbacked_requisites" };
+  }
+  if (hasConcretePayoutClaim(text) && !hasAny(tools, PAYOUT_TOOLS)) {
+    return { ok: false, text: EXCHANGE_SAFE_FALLBACK, reason: "unbacked_payout_code" };
+  }
+  return { ok: true, text };
+}
+
 // src/reply-strategy/rag-reply.ts
 function messagesToChatHistory(history) {
   const out = [];
@@ -2030,7 +2130,11 @@ class RagReplyStrategy {
     const [skills, directorHooks, tools, reranker, stageGuidance, requestContext, awaitingOperator] = await Promise.all([
       this.opts.resolveSkills ? this.opts.resolveSkills({ tenantId }) : Promise.resolve([]),
       this.opts.resolveDirectorHooks ? this.opts.resolveDirectorHooks({ tenantId }) : Promise.resolve([]),
-      this.opts.resolveTools ? this.opts.resolveTools({ tenantId, conversationId: input.conversationId }) : Promise.resolve([]),
+      this.opts.resolveTools ? this.opts.resolveTools({
+        tenantId,
+        conversationId: input.conversationId,
+        contactId: input.contactId
+      }) : Promise.resolve([]),
       this.opts.resolveReranker ? this.opts.resolveReranker({ tenantId }) : Promise.resolve(null),
       this.opts.resolveStageGuidance ? this.opts.resolveStageGuidance({ tenantId, contactId: input.contactId }) : Promise.resolve(null),
       this.opts.resolveRequestContext ? this.opts.resolveRequestContext({ tenantId, contactId: input.contactId }) : Promise.resolve(null),
@@ -2092,11 +2196,15 @@ class RagReplyStrategy {
         }
       ];
     }
+    const guarded = this.opts.template?.slug === "exchange_v1" ? guardExchangeReply({ text: result.text, telemetry: result.telemetry }) : { ok: true, text: result.text };
+    if (!guarded.ok) {
+      console.warn(`[exchange-reply-guard] tenant=${tenantId} conversation=${input.conversationId} reason=${guarded.reason ?? "unknown"}`);
+    }
     return [
       {
         channelId: String(input.channel.channelId),
         externalUserId: input.inbound.externalUserId,
-        parts: [{ kind: "text", text: result.text }]
+        parts: [{ kind: "text", text: guarded.text }]
       }
     ];
   }
@@ -2702,7 +2810,11 @@ async function processInbound(inbound, deps) {
   };
 }
 // src/reply-strategy/llm-reply.ts
-import { DEFAULT_MAX_TOOL_CYCLES, runToolLoop } from "@chatman-media/kb";
+import {
+  buildToolTelemetry,
+  DEFAULT_MAX_TOOL_CYCLES,
+  runToolLoop
+} from "@chatman-media/kb";
 var BASE_SYSTEM_PROMPT = "Ты — операционный бот платформы lead-engine. Отвечай кратко, " + "уважительно, по делу. Никогда не выдумывай факты которых нет в " + "контексте — лучше скажи «уточню у партнёра» и поставь сообщение в очередь оператора.";
 function messagesToChatHistory2(history) {
   const out = [];
@@ -2746,7 +2858,8 @@ class LlmReplyStrategy {
       try {
         tools = await this.opts.resolveTools({
           tenantId: input.tenant.tenantId,
-          conversationId: input.conversationId
+          conversationId: input.conversationId,
+          contactId: input.contactId
         });
       } catch {
         tools = [];
@@ -2765,6 +2878,7 @@ class LlmReplyStrategy {
       ...historyMessages
     ];
     let reply;
+    let toolCalls = [];
     if (toolsActive) {
       const loop = await runToolLoop({
         chat,
@@ -2773,17 +2887,22 @@ class LlmReplyStrategy {
         llmOpts,
         maxCycles: DEFAULT_MAX_TOOL_CYCLES
       });
+      toolCalls = loop.toolCalls;
       reply = loop.content ?? await chat.complete(msgs, llmOpts);
     } else {
       reply = await chat.complete(msgs, llmOpts);
     }
     if (reply.trim().length === 0)
       return null;
+    const guarded = this.opts.template.slug === "exchange_v1" ? guardExchangeReply({ text: reply, telemetry: buildToolTelemetry(toolCalls) }) : { ok: true, text: reply };
+    if (!guarded.ok) {
+      console.warn(`[exchange-reply-guard] tenant=${input.tenant.tenantId} conversation=${input.conversationId} reason=${guarded.reason ?? "unknown"}`);
+    }
     return [
       {
         channelId: String(input.channel.channelId),
         externalUserId: input.inbound.externalUserId,
-        parts: [{ kind: "text", text: reply }]
+        parts: [{ kind: "text", text: guarded.text }]
       }
     ];
   }

package/dist/lead-advance.integration.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=lead-advance.integration.test.d.ts.map

package/dist/lead-advance.integration.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"lead-advance.integration.test.d.ts","sourceRoot":"","sources":["../src/lead-advance.integration.test.ts"],"names":[],"mappings":""}

package/dist/reply-strategy/exchange-reply-guard.d.ts

@@ -0,0 +1,13 @@
+import type { AnswerTelemetry } from "@chatman-media/kb";
+export declare const EXCHANGE_SAFE_FALLBACK = "\u0421\u0435\u0439\u0447\u0430\u0441 \u0443\u0442\u043E\u0447\u043D\u044E \u0443 \u043E\u043F\u0435\u0440\u0430\u0442\u043E\u0440\u0430 \u0438 \u0432\u0435\u0440\u043D\u0443\u0441\u044C \u0441 \u0442\u043E\u0447\u043D\u043E\u0439 \u0441\u0443\u043C\u043C\u043E\u0439/\u0440\u0435\u043A\u0432\u0438\u0437\u0438\u0442\u0430\u043C\u0438.";
+export interface ExchangeReplyGuardInput {
+    text: string;
+    telemetry?: Pick<AnswerTelemetry, "toolCall" | "toolCalls">;
+}
+export interface ExchangeReplyGuardResult {
+    ok: boolean;
+    text: string;
+    reason?: string;
+}
+export declare function guardExchangeReply(input: ExchangeReplyGuardInput): ExchangeReplyGuardResult;
+//# sourceMappingURL=exchange-reply-guard.d.ts.map

package/dist/reply-strategy/exchange-reply-guard.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"exchange-reply-guard.d.ts","sourceRoot":"","sources":["../../src/reply-strategy/exchange-reply-guard.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,eAAe,EAAE,MAAM,mBAAmB,CAAC;AAEzD,eAAO,MAAM,sBAAsB,mVACiC,CAAC;AAErE,MAAM,WAAW,uBAAuB;IACtC,IAAI,EAAE,MAAM,CAAC;IACb,SAAS,CAAC,EAAE,IAAI,CAAC,eAAe,EAAE,UAAU,GAAG,WAAW,CAAC,CAAC;CAC7D;AAED,MAAM,WAAW,wBAAwB;IACvC,EAAE,EAAE,OAAO,CAAC;IACZ,IAAI,EAAE,MAAM,CAAC;IACb,MAAM,CAAC,EAAE,MAAM,CAAC;CACjB;AAiED,wBAAgB,kBAAkB,CAAC,KAAK,EAAE,uBAAuB,GAAG,wBAAwB,CAuB3F"}

package/dist/reply-strategy/exchange-reply-guard.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=exchange-reply-guard.test.d.ts.map

package/dist/reply-strategy/exchange-reply-guard.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"exchange-reply-guard.test.d.ts","sourceRoot":"","sources":["../../src/reply-strategy/exchange-reply-guard.test.ts"],"names":[],"mappings":""}

package/dist/reply-strategy/llm-reply.d.ts

@@ -56,6 +56,7 @@ export interface LlmReplyStrategyOpts {
     resolveTools?: (input: {
         tenantId: number;
         conversationId: number;
+        contactId?: number;
     }) => Promise<AnyRagTool[]> | AnyRagTool[];
 }
 export declare class LlmReplyStrategy implements ReplyStrategy {

package/dist/reply-strategy/llm-reply.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"llm-reply.d.ts","sourceRoot":"","sources":["../../src/reply-strategy/llm-reply.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,6BAA6B,CAAC;AACpE,OAAO,EAAE,KAAK,UAAU,EAAwC,MAAM,mBAAmB,CAAC;AAC1F,OAAO,KAAK,EAAE,UAAU,EAAe,MAAM,2BAA2B,CAAC;AACzE,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AACjE,OAAO,KAAK,EAAc,YAAY,EAAE,MAAM,oBAAoB,CAAC;AACnE,OAAO,KAAK,EAAE,aAAa,EAAE,MAAM,uBAAuB,CAAC;AAE3D;;;;;;;;;;;;;;;;;;GAkBG;AACH,MAAM,WAAW,oBAAoB;IACnC,QAAQ,EAAE,gBAAgB,CAAC;IAC3B;;;OAGG;IACH,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,yCAAyC;IACzC,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,qCAAqC;IACrC,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB;;;;;;OAMG;IACH,WAAW,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,UAAU,CAAC;IAC9C,2EAA2E;IAC3E,gBAAgB,CAAC,EAAE,CAAC,KAAK,EAAE;QAAE,QAAQ,EAAE,MAAM,CAAC;QAAC,SAAS,EAAE,MAAM,CAAA;KAAE,KAAK,OAAO,CAAC,OAAO,CAAC,CAAC;IACxF;;;;;OAKG;IACH,YAAY,CAAC,EAAE,CAAC,KAAK,EAAE;QACrB,QAAQ,EAAE,MAAM,CAAC;QACjB,cAAc,EAAE,MAAM,CAAC;KACxB,KAAK,OAAO,CAAC,UAAU,EAAE,CAAC,GAAG,UAAU,EAAE,CAAC;CAC5C;AAkBD,qBAAa,gBAAiB,YAAW,aAAa;IAElD,OAAO,CAAC,QAAQ,CAAC,IAAI;IACrB,OAAO,CAAC,QAAQ,CAAC,eAAe;gBADf,IAAI,EAAE,oBAAoB,EAC1B,eAAe,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,YAAY;IAGhE,QAAQ,CAAC,KAAK,EAAE;QACpB,MAAM,EAAE;YAAE,QAAQ,EAAE,MAAM,CAAA;SAAE,CAAC;QAC7B,OAAO,EAAE;YAAE,SAAS,EAAE,MAAM,CAAA;SAAE,CAAC;QAC/B,cAAc,EAAE,MAAM,CAAC;QACvB,SAAS,EAAE,MAAM,CAAC;QAClB,OAAO,EAAE;YAAE,cAAc,EAAE,MAAM,CAAA;SAAE,CAAC;QACpC,eAAe,EAAE,MAAM,CAAC;KACzB,GAAG,OAAO,CAAC,gBAAgB,EAAE,GAAG,IAAI,CAAC;CA8EvC"}
+{"version":3,"file":"llm-reply.d.ts","sourceRoot":"","sources":["../../src/reply-strategy/llm-reply.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,6BAA6B,CAAC;AACpE,OAAO,EACL,KAAK,UAAU,EAKhB,MAAM,mBAAmB,CAAC;AAC3B,OAAO,KAAK,EAAE,UAAU,EAAe,MAAM,2BAA2B,CAAC;AACzE,OAAO,KAAK,EAAE,gBAAgB,EAAE,MAAM,0BAA0B,CAAC;AACjE,OAAO,KAAK,EAAc,YAAY,EAAE,MAAM,oBAAoB,CAAC;AACnE,OAAO,KAAK,EAAE,aAAa,EAAE,MAAM,uBAAuB,CAAC;AAG3D;;;;;;;;;;;;;;;;;;GAkBG;AACH,MAAM,WAAW,oBAAoB;IACnC,QAAQ,EAAE,gBAAgB,CAAC;IAC3B;;;OAGG;IACH,YAAY,CAAC,EAAE,MAAM,CAAC;IACtB,yCAAyC;IACzC,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,qCAAqC;IACrC,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB;;;;;;OAMG;IACH,WAAW,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,UAAU,CAAC;IAC9C,2EAA2E;IAC3E,gBAAgB,CAAC,EAAE,CAAC,KAAK,EAAE;QAAE,QAAQ,EAAE,MAAM,CAAC;QAAC,SAAS,EAAE,MAAM,CAAA;KAAE,KAAK,OAAO,CAAC,OAAO,CAAC,CAAC;IACxF;;;;;OAKG;IACH,YAAY,CAAC,EAAE,CAAC,KAAK,EAAE;QACrB,QAAQ,EAAE,MAAM,CAAC;QACjB,cAAc,EAAE,MAAM,CAAC;QACvB,SAAS,CAAC,EAAE,MAAM,CAAC;KACpB,KAAK,OAAO,CAAC,UAAU,EAAE,CAAC,GAAG,UAAU,EAAE,CAAC;CAC5C;AAkBD,qBAAa,gBAAiB,YAAW,aAAa;IAElD,OAAO,CAAC,QAAQ,CAAC,IAAI;IACrB,OAAO,CAAC,QAAQ,CAAC,eAAe;gBADf,IAAI,EAAE,oBAAoB,EAC1B,eAAe,EAAE,CAAC,QAAQ,EAAE,MAAM,KAAK,YAAY;IAGhE,QAAQ,CAAC,KAAK,EAAE;QACpB,MAAM,EAAE;YAAE,QAAQ,EAAE,MAAM,CAAA;SAAE,CAAC;QAC7B,OAAO,EAAE;YAAE,SAAS,EAAE,MAAM,CAAA;SAAE,CAAC;QAC/B,cAAc,EAAE,MAAM,CAAC;QACvB,SAAS,EAAE,MAAM,CAAC;QAClB,OAAO,EAAE;YAAE,cAAc,EAAE,MAAM,CAAA;SAAE,CAAC;QACpC,eAAe,EAAE,MAAM,CAAC;KACzB,GAAG,OAAO,CAAC,gBAAgB,EAAE,GAAG,IAAI,CAAC;CAyFvC"}

package/dist/reply-strategy/rag-reply.d.ts

@@ -134,6 +134,7 @@ export interface RagReplyStrategyOpts {
     resolveTools?: (input: {
         tenantId: number;
         conversationId: number;
+        contactId?: number;
     }) => Promise<AnyRagTool[]> | AnyRagTool[];
     /**
      * Если true — когда RAG не находит контекста (NO_CONTEXT_MARKER) бот всё

package/dist/reply-strategy/rag-reply.d.ts.map

@@ -1 +1 @@
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package/dist/reply-strategy/rag-reply.test.d.ts

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=rag-reply.test.d.ts.map

package/dist/reply-strategy/rag-reply.test.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"rag-reply.test.d.ts","sourceRoot":"","sources":["../../src/reply-strategy/rag-reply.test.ts"],"names":[],"mappings":""}

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@chatman-media/conversation-engine",
-  "version": "1.9.0",
+  "version": "1.11.0",
   "description": "Channel-agnostic pipeline обработки inbound сообщений: contact-resolve → conversation lookup → mode routing → AI-reply / queued / human → outbound. Сердце data plane.",
   "type": "module",
   "main": "./dist/index.js",
@@ -38,7 +38,7 @@
     "@chatman-media/channel-telegram": "1.1.0",
     "@chatman-media/llm-router": "1.1.1",
     "@chatman-media/kb": "1.5.0",
-    "@chatman-media/storage": "1.9.0",
+    "@chatman-media/storage": "1.10.1",
     "@chatman-media/verticals": "1.2.0"
   },
   "peerDependencies": {