@chat21/chat21-web-widget 5.0.71-rc.8 → 5.0.71

package/CHANGELOG.md

@@ -1,7 +1,26 @@
 # chat21-web-widget ver 5.0
 
+### 5.0.71 in PROD
+
+### 5.0.71-rc.13
+- bug-fixed: wellcome message string
+
+### 5.0.71-rc.12
+- changed: index.js, index-dev.js and chatbot-panel.js UI improved 
+
+### 5.0.71-rc.11
+- added: INFO_MESSAGE_TYPE enum added to manage info message keys into message.attributes object
+- changed: translations aligned for all lang
+- changed: index.js, index-dev.js and chatbot-panel.js UI improved
+
+### 5.0.71-rc.10
+- bug-fixed: signInWithCustomToken override tiledesk_token key 
+
+### 5.0.71-rc.9
+- added: brandSrc env property
+
 ### 5.0.71-rc.8
-- chaged: chatbot-panel.html page UI (added header as CDS)
+- chaged: chatbot-panel.html page UI (added header as style)
 - bug-fixed: drop-zone area wrong height if footer in not visible
 - bug-fixed: set archived conversations as read always 
 
@@ -14,7 +33,7 @@
 - bug-fixed: do not disable url buttons on carousel element
 - bug-fixed: do not sound if convAdded is fired and on reconnect event
 - bug-fixed: init Rules only if widget is closed
-- removed: 'Powereb By Tiledesk' on conversation and home components only for cahtbot-panel.html page
+- removed: 'Powereb By Tiledesk' on conversation and home components only for chatbot-panel.html page
 
 ### 5.0.71-rc.3
 - added: delete method for firebase-upload service

package/package.json

@@ -1,7 +1,7 @@
 {
   "name": "@chat21/chat21-web-widget",
   "author": "Tiledesk SRL",
-  "version": "5.0.71-rc.8",
+  "version": "5.0.71",
   "license": "MIT",
   "homepage": "https://www.tiledesk.com",
   "repository": {

package/src/app/app.component.ts

@@ -138,9 +138,42 @@ export class AppComponent implements OnInit, AfterViewInit, OnDestroy {
         this.logger.info('[APP-CONF]---------------- ngAfterViewInit: APP.COMPONENT ---------------- ')
         this.ngZone.run(() => {
             const that = this;
+            const subAddedConversation = this.conversationsHandlerService.conversationAdded.subscribe((conversation) => {
+                // that.ngZone.run(() => {
+                if (that.g.isOpen === true && conversation) {
+                    that.g.setParameter('displayEyeCatcherCard', 'none');
+                    that.triggerOnConversationUpdated(conversation);
+                    that.logger.debug('[APP-COMP] obsAddedConversation ::: ', conversation);
+                    if (conversation.attributes && conversation.attributes['subtype'] === 'info') {
+                        return;
+                    }
+                    if (conversation.is_new) {
+                        that.manageTabNotification(false, 'conv-added')
+                        // this.soundMessage(); 
+                    }
+                    if(this.g.isOpen === false){
+                        that.lastConversation = conversation;
+                        that.g.isOpenNewMessage = true;
+                    }
+                } else {
+                    //widget closed
+
+                    let badgeNewConverstionNumber = that.conversationsHandlerService.countIsNew()
+                    that.g.setParameter('conversationsBadge', badgeNewConverstionNumber);
+                }
+                // that.manageTabNotification()
+                // });
+                if(conversation){
+                    this.onImageLoaded(conversation)
+                    this.onConversationLoaded(conversation)
+                }
+                
+            });
+            this.subscriptions.push(subAddedConversation);
+
             const subChangedConversation = this.conversationsHandlerService.conversationChanged.subscribe((conversation) => {
                 // that.ngZone.run(() => {
-               if (conversation) {
+                if (conversation) {
                     this.onImageLoaded(conversation)
                     this.onConversationLoaded(conversation)
 
@@ -150,7 +183,7 @@ export class AppComponent implements OnInit, AfterViewInit, OnDestroy {
                     }
 
                     if(conversation.is_new && conversation.sender !== this.g.senderId && !isInfo(conversation)){
-                        that.manageTabNotification(conversation.sound);
+                        that.manageTabNotification(conversation.sound, 'conv-changed');
                     }
 
                     if (that.g.isOpen === true) {
@@ -186,39 +219,6 @@ export class AppComponent implements OnInit, AfterViewInit, OnDestroy {
             });
             this.subscriptions.push(subChangedConversation);
 
-            const subAddedConversation = this.conversationsHandlerService.conversationAdded.subscribe((conversation) => {
-                // that.ngZone.run(() => {
-                if (that.g.isOpen === true && conversation) {
-                    that.g.setParameter('displayEyeCatcherCard', 'none');
-                    that.triggerOnConversationUpdated(conversation);
-                    that.logger.debug('[APP-COMP] obsAddedConversation ::: ', conversation);
-                    if (conversation.attributes && conversation.attributes['subtype'] === 'info') {
-                        return;
-                    }
-                    if (conversation.is_new) {
-                        that.manageTabNotification(false)
-                        // this.soundMessage(); 
-                    }
-                    if(this.g.isOpen === false){
-                        that.lastConversation = conversation;
-                        that.g.isOpenNewMessage = true;
-                    }
-                } else {
-                    //widget closed
-
-                    let badgeNewConverstionNumber = that.conversationsHandlerService.countIsNew()
-                    that.g.setParameter('conversationsBadge', badgeNewConverstionNumber);
-                }
-                // that.manageTabNotification()
-                // });
-                if(conversation){
-                    this.onImageLoaded(conversation)
-                    this.onConversationLoaded(conversation)
-                }
-                
-            });
-            this.subscriptions.push(subAddedConversation);
-
             const subAddedArchivedConversations = this.archivedConversationsService.archivedConversationAdded.subscribe((conversation) => {
                 // that.ngZone.run(() => {
                 if (conversation) {
@@ -1473,7 +1473,7 @@ export class AppComponent implements OnInit, AfterViewInit, OnDestroy {
         }
     }
 
-    private manageTabNotification(canSound: boolean) {
+    private manageTabNotification(canSound: boolean, calledby: string) {
         if (!this.isTabVisible) {
             // TAB IS HIDDEN --> manage title and SOUND 
             // this.g.windowContext.parent.title = "HIDDEN"
@@ -1493,6 +1493,7 @@ export class AppComponent implements OnInit, AfterViewInit, OnDestroy {
                 }
             }, 1000);
         }
+        this.logger.debug('[APP-COMP] manageTabNotification canSound:calledby---->', canSound, calledby)
         if(canSound)
             this.soundMessage()
     }

package/src/app/component/conversation-detail/conversation/conversation.component.ts

@@ -39,10 +39,9 @@ import { TypingService } from 'src/chat21-core/providers/abstract/typing.service
 import { CustomTranslateService } from 'src/chat21-core/providers/custom-translate.service';
 import { LoggerInstance } from 'src/chat21-core/providers/logger/loggerInstance';
 import { TiledeskRequestsService } from 'src/chat21-core/providers/tiledesk/tiledesk-requests.service';
-import { LIVE_PAGE } from 'src/chat21-core/utils/constants';
+import { INFO_MESSAGE_TYPE } from 'src/chat21-core/utils/constants';
 import { getDateDifference } from 'src/chat21-core/utils/utils';
 import { isJustRecived, isUserBanned } from 'src/chat21-core/utils/utils-message';
-import { AppComponent } from '../../../app.component';
 import { ConversationContentComponent } from '../conversation-content/conversation-content.component';
 // import { TranslateService } from '@ngx-translate/core';
 
@@ -167,7 +166,7 @@ export class ConversationComponent implements OnInit, AfterViewInit, OnChanges {
     public g: Globals,
     public starRatingWidgetService: StarRatingWidgetService,
     public sanitizer: DomSanitizer,
-    public appComponent: AppComponent,
+    // public appComponent: AppComponent,
     public appStorageService: AppStorageService,
     public conversationHandlerBuilderService: ConversationHandlerBuilderService,
     public appConfigService: AppConfigService,
@@ -628,7 +627,7 @@ export class ConversationComponent implements OnInit, AfterViewInit, OnChanges {
       const message= 'Moved to: [' + this.g.attributes.sourceTitle + '](' +  this.g.attributes.sourcePage + ')'
       const attributes={
         subtype: 'info/support',
-        messagelabel: {key: LIVE_PAGE}
+        messagelabel: {key: INFO_MESSAGE_TYPE.LIVE_PAGE}
       }
       this.logger.debug('[CONV-COMP] sendLivePage --> attributes+message', attributes, message)
       this.conversationFooter.sendMessage(message, TYPE_MSG_TEXT, null, attributes);

package/src/app/component/message/carousel/carousel.component.ts

@@ -36,7 +36,7 @@ export class CarouselComponent implements OnInit{
   constructor(private elementRef: ElementRef) { }
 
   ngOnInit() {
-    console.log('[CAROUSEL-MESSAGE] hello', this.message, isCarousel(this.message))
+    // console.log('[CAROUSEL-MESSAGE] hello', this.message, isCarousel(this.message))
 
     
     this.wrapper = this.elementRef.nativeElement.querySelector('.wrapper')

package/src/app/providers/translator.service.ts

@@ -210,7 +210,6 @@ export class TranslatorService {
     // this.setLanguage(globals.windowContext, globals.lang);
 
     const labels: string[] = [
-      'LABEL_TU',
       'LABEL_PLACEHOLDER',
       'LABEL_START_NW_CONV',
       'LABEL_SELECT_TOPIC',
@@ -235,8 +234,8 @@ export class TranslatorService {
       'BUTTON_EDIT_PROFILE',
       'DOWNLOAD_TRANSCRIPT',
       'RATE_CHAT',
-      'WELLCOME_TITLE',
-      'WELLCOME_MSG',
+      'WELCOME_TITLE',
+      'WELCOME_MSG',
       'OPTIONS',
       'SOUND_ON',
       'SOUND_OFF',
@@ -264,7 +263,6 @@ export class TranslatorService {
 
     this._translate.get(labels).subscribe(res => {
       // console.log('»»»» initI18n »»»»»» »»»»»» GET TRANSLATED LABELS RES ', res);
-      globals.LABEL_TU = res['LABEL_TU']
       globals.LABEL_PLACEHOLDER = res['LABEL_PLACEHOLDER']
       globals.LABEL_START_NW_CONV = res['LABEL_START_NW_CONV'];
       globals.LABEL_SELECT_TOPIC = res['LABEL_SELECT_TOPIC'];
@@ -288,8 +286,8 @@ export class TranslatorService {
       globals.BUTTON_EDIT_PROFILE = res['BUTTON_EDIT_PROFILE']; // is used ??
       globals.DOWNLOAD_TRANSCRIPT = res['DOWNLOAD_TRANSCRIPT'];
       globals.RATE_CHAT = res['RATE_CHAT']; // is used ??
-      globals.WELLCOME_TITLE = res['WELLCOME_TITLE'];
-      globals.WELLCOME_MSG = res['WELLCOME_MSG'];
+      globals.WELCOME_TITLE = res['WELCOME_TITLE'];
+      globals.WELCOME_MSG = res['WELCOME_MSG'];
       globals.OPTIONS = res['OPTIONS'];
       globals.SOUND_ON = res['SOUND_ON'];
       globals.SOUND_OFF = res['SOUND_OFF'];
@@ -315,10 +313,10 @@ export class TranslatorService {
       globals.LABEL_ERROR_FIELD_REQUIRED= res['LABEL_ERROR_FIELD_REQUIRED']
 
       if (!globals.welcomeTitle) {
-        globals.welcomeTitle = globals.WELLCOME_TITLE;   /** Set the widget welcome message. Value type : string */
+        globals.welcomeTitle = globals.WELCOME_TITLE;   /** Set the widget welcome message. Value type : string */
       }
       if (!globals.welcomeMsg) {
-        globals.welcomeMsg = globals.WELLCOME_MSG;       /** Set the widget welcome message. Value type : string */
+        globals.welcomeMsg = globals.WELCOME_MSG;       /** Set the widget welcome message. Value type : string */
       }
 
     }, (error) => {

package/src/app/utils/constants.ts

@@ -52,7 +52,6 @@ export const BCK_COLOR_CONVERSATION_SELECTED = '#EEEEEE';
 export const BCK_COLOR_CONVERSATION_UNSELECTED = '#FFFFFF';
 
 // LABELS
-// export const LABEL_TU = 'you: ';
 // export const LABEL_MSG_PUSH_START_CHAT = 'Premi qui per chattare con qualcuno';
 // export const LABEL_MSG_START_CHAT = 'inizia a chattare';
 // export const LABEL_ACTIVE_NOW = 'attivo/a ora';

package/src/app/utils/globals.ts

@@ -72,7 +72,6 @@ export class Globals {
   privacyApproved = false;
 
   // ============ BEGIN: LABELS ==============//
-  LABEL_TU: string;
   LABEL_PLACEHOLDER: string;
   LABEL_START_NW_CONV: string;
   LABEL_SELECT_TOPIC: string;
@@ -470,7 +469,6 @@ export class Globals {
 
     this.newConversationStart = true;
 
-
   }
 
 

package/src/assets/i18n/en.json

@@ -1,5 +1,4 @@
 {
-    "LABEL_TU": "",
     "LABEL_PLACEHOLDER": "type your message..",
     "LABEL_START_NW_CONV": "New conversation",
     "LABEL_WHATSAPP": "Message us",
@@ -17,7 +16,7 @@
     "GUEST_LABEL": "Guest",
     "ALL_AGENTS_OFFLINE_LABEL": "All operators are offline at the moment",
     "LABEL_LOADING": "Loading...",
-    "CALLOUT_TITLE_PLACEHOLDER": "Need Help?",
+    "CALLOUT_TITLE_PLACEHOLDER": "🖐 Need Help?",
     "CALLOUT_MSG_PLACEHOLDER": "Click here and start chatting with us!",
     "CUSTOMER_SATISFACTION": "Customer satisfaction",
     "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "your opinion on our customer service",
@@ -35,8 +34,9 @@
     "BUTTON_CLOSE_TO_ICON": "Minimize chat",
     "BUTTON_EDIT_PROFILE": "Update profile",
     "RATE_CHAT": "Rate chat",
-    "WELLCOME_TITLE": "Hi, welcome to Tiledesk 👋",
-    "WELLCOME_MSG": "How can we help?",
+    "WELCOME_TITLE": "Hi, welcome to Tiledesk 👋",
+    "WELCOME_MSG": "How can we help?",
+    "WELCOME": "Welcome",
     "OPTIONS": "options",
     "SOUND_OFF": "Sound off",
     "SOUND_ON": "Sound on",
@@ -87,6 +87,5 @@
     "SENT_AN_IMAGE":"sent an image",
 
     "LABEL_PREVIEW": "Preview",
-    "SWITCH_TO":"Or switch to:"
-
+    "SWITCH_TO": "Or switch to:"
 }

package/src/assets/i18n/es.json

@@ -1,13 +1,14 @@
 {
-    "LABEL_TU": "",
     "LABEL_PLACEHOLDER": "escribe tu mensaje..",
     "LABEL_START_NW_CONV": "Nueva conversación",
+    "LABEL_WHATSAPP": "Envíanos un mensaje",
     "LABEL_SELECT_TOPIC": "Elige un tema",
     "LABEL_COMPLETE_FORM": "Complete el formulario para iniciar una conversación con el próximo agente disponible.",
     "LABEL_FIELD_NAME": "Nombre",
     "LABEL_ERROR_FIELD_NAME": "Campo obligatorio (mínimo 5 caracteres).",
     "LABEL_FIELD_EMAIL": "Email",
     "LABEL_ERROR_FIELD_EMAIL": "Introduzca una dirección de correo electrónico válida.",
+    "LABEL_ERROR_FIELD_REQUIRED": "Campo obligatorio",
     "LABEL_WRITING": "esta escribiendo...",
     "LABEL_SEND_NEW_MESSAGE": "Enviar un mensaje nuevo",
     "AGENT_NOT_AVAILABLE": " Fuera de línea",
@@ -15,7 +16,7 @@
     "GUEST_LABEL": "Huésped",
     "ALL_AGENTS_OFFLINE_LABEL": "Todos los operadores están desconectados en este momento.",
     "LABEL_LOADING": "Cargando...",
-    "CALLOUT_TITLE_PLACEHOLDER": "¿Necesitas ayuda?",
+    "CALLOUT_TITLE_PLACEHOLDER": "🖐 ¿Necesitas ayuda?",
     "CALLOUT_MSG_PLACEHOLDER": "¡Haz clic aquí y comienza a chatear con nosotros!",
     "CUSTOMER_SATISFACTION": "La satisfacción del cliente",
     "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "su opinión sobre nuestro servicio al cliente",
@@ -33,8 +34,9 @@
     "BUTTON_CLOSE_TO_ICON": "Minimiza el chat",
     "BUTTON_EDIT_PROFILE": "Actualización del perfil",
     "RATE_CHAT": "Califica el chat",
-    "WELLCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
-    "WELLCOME_MSG": "¿Cómo podemos ayudar?",
+    "WELCOME_TITLE": "Hola, bienvenido a Tiledesk 👋",
+    "WELCOME_MSG": "¿Cómo podemos ayudar?",
+    "WELCOME": "Podemos",
     "OPTIONS": "opciones",
     "SOUND_OFF": "Sonido apagado",
     "SOUND_ON": "Sonido encendido",
@@ -53,6 +55,7 @@
     "CLOSE_CHAT": "Cerrar chat",
     "MINIMIZE":"Minimizar",
     "MAXIMIZE":"Maximizar",
+
     "INFO_SUPPORT_USER_ADDED_SUBJECT":"tú",
     "INFO_SUPPORT_USER_ADDED_YOU_VERB":"han sido agregados a ",
     "INFO_SUPPORT_USER_ADDED_COMPLEMENT":"joined",
@@ -63,12 +66,7 @@
     "INFO_SUPPORT_MEMBER_LEFT_GROUP":"eliminado del grupo",
     "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"abandonó la conversación",
     "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Se le ha asignado una nueva solicitud de soporte",
-    "TICKET_TAKING":"La solicitud ha sido recibida y el personal de asistencia está tratando con ella. \nPara agregar más comentarios, responda a este correo electrónico.",
     
-    "LABEL_ERROR_FIELD_REQUIRED": "Campo obligatorio",
-    "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
-    "SENT_AN_IMAGE": "envió una imagen",
-
     "LABEL_PRECHAT_USER_FULLNAME": "Nombre completo",
     "LABEL_PRECHAT_USER_EMAIL": "Correo electrónico",
     "LABEL_PRECHAT_USER_EMAIL_ERROR": "Dirección de correo electrónico no válida",
@@ -84,5 +82,10 @@
     "LABEL_LAST_ACCESS": "ultimo acceso",
     "LABEL_TO": "a",
     "ARRAY_DAYS": ["Lunes", "Martes", "Miércoles", "Jueves", "Viernes", "Sábado", "Domingo"],
-    "LABEL_PREVIEW": "Avance"
+    
+    "SENT_AN_ATTACHMENT": "envió un archivo adjunto",
+    "SENT_AN_IMAGE": "envió una imagen",
+
+    "LABEL_PREVIEW": "Avance",
+    "SWITCH_TO":"O cambiar a:"
 }

package/src/assets/i18n/fr.json

@@ -1,13 +1,14 @@
 {
-    "LABEL_TU": "",
     "LABEL_PLACEHOLDER": "Écrivez votre question ...",
     "LABEL_START_NW_CONV": "Nouvelle conversation",
+    "LABEL_WHATSAPP": "Contactez-nous",
     "LABEL_SELECT_TOPIC": "Sélectionnez un sujet",
     "LABEL_COMPLETE_FORM": "Remplissez le formulaire pour démarrer une conversation avec le prochain agent disponible.",
     "LABEL_FIELD_NAME": "Prenom",
     "LABEL_ERROR_FIELD_NAME": "Nom demandé (minimum 2 caractères).",
     "LABEL_FIELD_EMAIL": "Email",
     "LABEL_ERROR_FIELD_EMAIL": "Entrer une adresse email valide.",
+    "LABEL_ERROR_FIELD_REQUIRED": "Champ obligatoire",
     "LABEL_WRITING": "écrit ...",
     "LABEL_SEND_NEW_MESSAGE": "Envoyez un nouveau message",
     "AGENT_NOT_AVAILABLE": " Hors ligne",
@@ -15,7 +16,7 @@
     "GUEST_LABEL": "Hôte",
     "ALL_AGENTS_OFFLINE_LABEL": "Tous les opérateurs sont actuellement hors ligne",
     "LABEL_LOADING": "Chargement en cours ...",
-    "CALLOUT_TITLE_PLACEHOLDER": "Besoin d'aide?",
+    "CALLOUT_TITLE_PLACEHOLDER": "🖐 Besoin d'aide?",
     "CALLOUT_MSG_PLACEHOLDER": "Cliquez ici et commencez à discuter avec nous!",
     "CUSTOMER_SATISFACTION": "Évaluation des services",
     "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "votre avis sur notre service client",
@@ -33,8 +34,9 @@
     "BUTTON_CLOSE_TO_ICON": "Minimisez le chat",
     "BUTTON_EDIT_PROFILE": "Modifier le profil",
     "RATE_CHAT": "évaluer la conversation",
-    "WELLCOME_TITLE": "Salut, bienvenue à Tiledesk 👋",
-    "WELLCOME_MSG": "Comment pouvons-nous vous aider?",
+    "WELCOME_TITLE": "Salut, bienvenue à Tiledesk 👋",
+    "WELCOME_MSG": "Comment pouvons-nous vous aider?",
+    "WELCOME": "Bienvenue",
     "OPTIONS": "options",
     "SOUND_OFF": "Sound off",
     "SOUND_ON": "Sound on",
@@ -53,6 +55,7 @@
     "CLOSE_CHAT": "Fermer le chat",
     "MINIMIZE":"Minimiser",
     "MAXIMIZE":"Maximiser",
+
     "INFO_SUPPORT_USER_ADDED_SUBJECT":"toi",
     "INFO_SUPPORT_USER_ADDED_YOU_VERB":"ont été ajoutés à ",
     "INFO_SUPPORT_USER_ADDED_COMPLEMENT":"rejointe",
@@ -63,11 +66,6 @@
     "INFO_SUPPORT_MEMBER_LEFT_GROUP":"supprimé du groupe",
     "INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"a quitté la conversation",
     "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Une nouvelle demande de support vous a été attribuée",
-    "TICKET_TAKING":"La demande a été reçue et le personnel d'assistance la traite.\nPour ajouter d'autres commentaires, répondez à cet e-mail.",
-    
-    "LABEL_ERROR_FIELD_REQUIRED": "Champ obligatoire",
-    "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
-    "SENT_AN_IMAGE": "envoyé une image",
 
     "LABEL_PRECHAT_USER_FULLNAME": "Nom complet",
     "LABEL_PRECHAT_USER_EMAIL": "E-mail",
@@ -84,5 +82,10 @@
     "LABEL_LAST_ACCESS": "dernier accès",
     "LABEL_TO": "à",
     "ARRAY_DAYS": ["Lundi", "Mardi", "Mercredi", "Jeudi", "Vendredi", "Samedi", "Dimanche"],
-    "LABEL_PREVIEW": "Aperçu"
+
+    "SENT_AN_ATTACHMENT": "envoyé une pièce jointe",
+    "SENT_AN_IMAGE": "envoyé une image",
+
+    "LABEL_PREVIEW": "Aperçu",
+    "SWITCH_TO":"Ou passer à:"
 }

package/src/assets/i18n/it.json

@@ -1,13 +1,14 @@
 {
-    "LABEL_TU": "",
     "LABEL_PLACEHOLDER": "Scrivi la tua domanda...",
     "LABEL_START_NW_CONV": "Nuova conversazione",
+    "LABEL_WHATSAPP": "Contattaci",
     "LABEL_SELECT_TOPIC": "Seleziona un argomento",
     "LABEL_COMPLETE_FORM": "Completa il form per iniziare una conversazione con il prossimo agente disponibile.",
     "LABEL_FIELD_NAME": "Nome",
     "LABEL_ERROR_FIELD_NAME": "Nome richiesto (minimo 2 caratteri).",
     "LABEL_FIELD_EMAIL": "Email",
     "LABEL_ERROR_FIELD_EMAIL": "Inserisci un indirizzo email valido.",
+    "LABEL_ERROR_FIELD_REQUIRED": "Campo richiesto",
     "LABEL_WRITING": "sta scrivendo...",
     "LABEL_SEND_NEW_MESSAGE": "Invia un nuovo messaggio",
     "AGENT_NOT_AVAILABLE": " Offline",
@@ -15,7 +16,7 @@
     "GUEST_LABEL": "Ospite",
     "ALL_AGENTS_OFFLINE_LABEL": "Tutti gli operatori sono offline al momento",
     "LABEL_LOADING": "Caricamento...",
-    "CALLOUT_TITLE_PLACEHOLDER": "Bisogno di aiuto?",
+    "CALLOUT_TITLE_PLACEHOLDER": "🖐 Bisogno di aiuto?",
     "CALLOUT_MSG_PLACEHOLDER": "Clicca qui e inizia a chattare con noi!",
     "CUSTOMER_SATISFACTION": "Valutazione servizio",
     "YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE": "il tuo giudizio sul nostro servizio clienti",
@@ -33,8 +34,9 @@
     "BUTTON_CLOSE_TO_ICON": "Riduci a icona la chat",
     "BUTTON_EDIT_PROFILE": "Modifica profilo",
     "RATE_CHAT": "Valuta chat",
-    "WELLCOME_TITLE": "Ciao, benvenuto su Tiledesk 👋",
-    "WELLCOME_MSG": "Come possiamo aiutarti?",
+    "WELCOME_TITLE": "Ciao, benvenuto su Tiledesk 👋",
+    "WELCOME_MSG": "Come possiamo aiutarti?",
+    "WELCOME": "Benvenuto",
     "OPTIONS": "opzioni",
     "SOUND_OFF": "Suono spento",
     "SOUND_ON": "Suono acceso",
@@ -53,6 +55,7 @@
     "CLOSE_CHAT": "Chiudi chat",
     "MINIMIZE":"Minimizza",
     "MAXIMIZE":"Massimizza",
+
     "INFO_SUPPORT_USER_ADDED_SUBJECT":"tu",
     "INFO_SUPPORT_USER_ADDED_YOU_VERB":"sei stato aggiunto ",
     "INFO_SUPPORT_USER_ADDED_COMPLEMENT":"si è unito",
@@ -63,11 +66,6 @@
     "INFO_SUPPORT_MEMBER_LEFT_GROUP":"ha lasciato il gruppo",
     "INFO_SUPPORT_MEMBER_ABANDONED_GROUP": "ha abbandonato la conversazione",
     "INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU": "Una nuova richiesta di supporto è stata assegnata a te",
-    "TICKET_TAKING":"La richiesta è stata ricevuta e il personale di assistenza se ne sta occupando.\nPer aggiungere ulteriori commenti, rispondi a questa email.",
-    
-    "LABEL_ERROR_FIELD_REQUIRED": "Campo richiesto",
-    "SENT_AN_ATTACHMENT": "ha inviato un allegato",
-    "SENT_AN_IMAGE":"ha inviato un'immagine",
 
     "LABEL_PRECHAT_USER_FULLNAME": "Nome completo",
     "LABEL_PRECHAT_USER_EMAIL": "E-mail",
@@ -84,5 +82,10 @@
     "LABEL_LAST_ACCESS": "ultimo accesso",
     "LABEL_TO": "a",
     "ARRAY_DAYS": ["Lunedì", "Martedì", "Mercoledì", "Giovedì", "Venerdì", "Sabato", "Domenica"],
-    "LABEL_PREVIEW": "Anteprima"
+    
+    "SENT_AN_ATTACHMENT": "ha inviato un allegato",
+    "SENT_AN_IMAGE":"ha inviato un'immagine",
+    
+    "LABEL_PREVIEW": "Anteprima",
+    "SWITCH_TO":"Oppure passa a:"
 }

package/src/assets/js/chat21client.js

@@ -1001,7 +1001,6 @@ class Chat21Client {
         this.client.on('connect', // TODO if token is wrong it must reply with an error!
             () => {
                 if (this.log) {
-                    console.log("Chat client connected. User:" + user_id)
                     console.log("Chat client connected. this.connected:" + this.connected)
                 }
                 if (!this.connected) {