@chat21/chat21-ionic 3.4.27-rc2 → 3.4.27-rc20

package/src/assets/i18n/fr.json

@@ -225,6 +225,10 @@
   "admin": "Administrateur",
   "agent": "Agent",
   "Conversations": "Conversations",
+  "Monitor": "Moniteur",
+  "Flows": "Flux",
+  "Knowledgebases": "Bases de Connaissances",
+  "Whatsappbroadcasts": "Diffusions WhatsApp",
   "Apps":"Applications",
   "Analytics":"Analytique",
   "Activities": "Activités",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Message également envoyé par mail 📩"
   },
   "EMOJI_NOT_ELLOWED": "Emoji non autorisé",
-  "DOMAIN_NOT_ALLOWED": "L'URL contient un domaine non autorisé"
+  "DOMAIN_NOT_ALLOWED": "L'URL contient un domaine non autorisé",
+  "TICKET": {
+    "OPEN_TICKET": "Ouvrir un Ticket",
+    "DESCRIPTION": "Confirmez-vous vouloir ouvrir un ticket pour cette conversation ?",
+    "CONFIRM": "Confirmer",
+    "CLOSE": "Fermer"
+  }
 }

package/src/assets/i18n/it.json

@@ -225,6 +225,10 @@
     "admin": "Amministratore",
     "agent": "Agente",
     "Conversations": "Conversazioni",
+    "Monitor": "Monitor",
+    "Flows": "Flussi",
+    "Knowledgebases": "Basi di Conoscenza",
+    "Whatsappbroadcasts": "Trasmissioni WhatsApp",
     "Apps":"App",
     "Analytics":"Analitica",
     "Activities": "Attività",
@@ -312,7 +316,13 @@
         "NO_SUGGESTIONS_PRESENT":"Nessun suggerimento trovato",
         "INSERT_PROMPT_HERE":"Inserisci un prompt qui",
         "HOW_CAN_I_HELP_YOU":"Come posso aiutarti?"
-  },
-  "EMOJI_NOT_ELLOWED": "Emoji non consentite",
-  "DOMAIN_NOT_ALLOWED": "L'URL contiene un dominio non consentito"
+    },
+    "EMOJI_NOT_ELLOWED": "Emoji non consentite",
+    "DOMAIN_NOT_ALLOWED": "L'URL contiene un dominio non consentito",
+    "TICKET": {
+        "OPEN_TICKET": "Apri Ticket",
+        "DESCRIPTION": "Confermi di voler aprire un ticket per questa conversazione?",
+        "CONFIRM": "Conferma",
+        "CLOSE": "Chiudi"
+    }
 }

package/src/assets/i18n/kk.json

@@ -225,6 +225,10 @@
   "admin": "Әкімші",
   "agent": "Агент",
   "Conversations": "Әңгімелер",
+  "Monitor": "Монитор",
+  "Flows": "Ағындар",
+  "Knowledgebases": "Білім базалары",
+  "Whatsappbroadcasts": "WhatsApp хабарламалары",
   "Apps": "Қолданбалар",
   "Analytics": "Аналитика",
   "Activities": "Іс-шаралар",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Хабарлама электрондық пошта арқылы да жіберілді 📩"
   },
   "EMOJI_NOT_ELLOWED": "Эмодзи рұқсат етілмеген",
-  "DOMAIN_NOT_ALLOWED": "URL рұқсат етілмеген доменді қамтиды"
+  "DOMAIN_NOT_ALLOWED": "URL рұқсат етілмеген доменді қамтиды",
+  "TICKET": {
+    "OPEN_TICKET": "Тапсырма ашу",
+    "DESCRIPTION": "Осы әңгіме үшін тапсырма ашқыңыз келетінін растайсыз ба?",
+    "CONFIRM": "Растау",
+    "CLOSE": "Жабу"
+  }
 }

package/src/assets/i18n/pt.json

@@ -225,6 +225,10 @@
   "admin": "Administrador",
   "agent": "Agente",
   "Conversations": "Conversas",
+  "Monitor": "Monitor",
+  "Flows": "Fluxos",
+  "Knowledgebases": "Bases de Conhecimento",
+  "Whatsappbroadcasts": "Transmissões do WhatsApp",
   "Apps":"Aplicativos",
   "Analytics":"Análise",
   "Activities": "Atividades",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Mensagem também enviada por e-mail 📩"
   },
   "EMOJI_NOT_ELLOWED": "Emoji não permitido",
-  "DOMAIN_NOT_ALLOWED": "O URL contém um domínio não permitido"
+  "DOMAIN_NOT_ALLOWED": "O URL contém um domínio não permitido",
+  "TICKET": {
+    "OPEN_TICKET": "Abrir Ticket",
+    "DESCRIPTION": "Confirma que deseja abrir um ticket para esta conversa?",
+    "CONFIRM": "Confirmar",
+    "CLOSE": "Fechar"
+  }
 }

package/src/assets/i18n/ru.json

@@ -225,6 +225,10 @@
   "admin": "Администратор",
   "agent": "Агент",
   "Conversations": "Разговоры",
+  "Monitor": "Монитор",
+  "Flows": "Потоки",
+  "Knowledgebases": "Базы знаний",
+  "Whatsappbroadcasts": "WhatsApp-рассылки",
   "Apps":"Приложения",
   "Analytics":"Аналитика",
   "Activities": "Виды деятельности",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Сообщение также отправлено по электронной почте 📩"
   },
   "EMOJI_NOT_ELLOWED": "Эмодзи не разрешены",
-  "DOMAIN_NOT_ALLOWED": "URL содержит недопустимый домен"
+  "DOMAIN_NOT_ALLOWED": "URL содержит недопустимый домен",
+  "TICKET": {
+    "OPEN_TICKET": "Открыть тикет",
+    "DESCRIPTION": "Вы подтверждаете, что хотите открыть тикет для этого разговора?",
+    "CONFIRM": "Подтвердить",
+    "CLOSE": "Закрыть"
+  }
 }

package/src/assets/i18n/sr.json

@@ -225,6 +225,10 @@
   "admin": "Aдминистратор",
   "agent": "Агент",
   "Conversations": "Разговори",
+  "Monitor": "Монитор",
+  "Flows": "Токови",
+  "Knowledgebases": "Baze znanja",
+  "Whatsappbroadcasts": "WhatsApp emitovanja",
   "Apps":"Аппс",
   "Analytics":"Аналитика",
   "Activities": "Активности",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Порука је такође послата е-поштом 📩"  
   },
   "EMOJI_NOT_ELLOWED": "Emodžiji nisu dozvoljeni",
-  "DOMAIN_NOT_ALLOWED": "URL sadrži nedozvoljenu domenu"
+  "DOMAIN_NOT_ALLOWED": "URL sadrži nedozvoljenu domenu",
+  "TICKET": {
+    "OPEN_TICKET": "Otvori tiket",
+    "DESCRIPTION": "Da li potvrđujete da želite da otvorite tiket za ovaj razgovor?",
+    "CONFIRM": "Potvrdi",
+    "CLOSE": "Zatvori"
+  }
 }

package/src/assets/i18n/sv.json

@@ -225,6 +225,10 @@
   "admin": "Administratör",
   "agent": "Ombud",
   "Conversations": "Samtal",
+  "Monitor": "Monitor",
+  "Flows": "Flöden",
+  "Knowledgebases": "Kunskapsbaser",
+  "Whatsappbroadcasts": "WhatsApp-sändningar",
   "Apps": "Appar",
   "Analytics": "Analytics",
   "Activities": "Aktiviteter",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Meddelande skickas även via mail 📩"    
   },
   "EMOJI_NOT_ELLOWED": "Emoji är inte tillåtna",
-  "DOMAIN_NOT_ALLOWED": "URL:en innehåller en otillåten domän"
+  "DOMAIN_NOT_ALLOWED": "URL:en innehåller en otillåten domän",
+  "TICKET": {
+    "OPEN_TICKET": "Öppna Ärende",
+    "DESCRIPTION": "Bekräftar du att du vill öppna ett ärende för den här konversationen?",
+    "CONFIRM": "Bekräfta",
+    "CLOSE": "Stäng"
+  }
 }

package/src/assets/i18n/tr.json

@@ -225,6 +225,10 @@
   "admin": "Yönetici",
   "agent": "Ajan",
   "Conversations": "Konuşmalar",
+  "Monitor": "Monitör",
+  "Flows": "Akışlar",
+  "Knowledgebases": "Bilgi Tabanları",
+  "Whatsappbroadcasts": "WhatsApp Yayınları",
   "Apps":"Uygulamalar",
   "Analytics":"Analitik",
   "Activities": "Faaliyetler",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Mesaj ayrıca e-posta ile gönderilir 📩"
   },
   "EMOJI_NOT_ELLOWED": "Emoji'ye izin verilmiyor",
-  "DOMAIN_NOT_ALLOWED": "URL izin verilmeyen bir alan adı içeriyor"
+  "DOMAIN_NOT_ALLOWED": "URL izin verilmeyen bir alan adı içeriyor",
+  "TICKET": {
+    "OPEN_TICKET": "Bilet Aç",
+    "DESCRIPTION": "Bu görüşme için bir bilet açmak istediğinizi onaylıyor musunuz?",
+    "CONFIRM": "Onayla",
+    "CLOSE": "Kapat"
+  }
 }

package/src/assets/i18n/uk.json

@@ -225,6 +225,10 @@
   "admin": "Адміністратор",
   "agent": "Агент",
   "Conversations": "Бесіди",
+   "Monitor": "Монітор",
+  "Flows": "Потоки",
+  "Knowledgebases": "Бази знань",
+  "Whatsappbroadcasts": "WhatsApp-розсилки",
   "Apps": "Програми",
   "Analytics": "Аналітика",
   "Activities": "Діяльність",
@@ -306,5 +310,11 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Повідомлення також надіслано електронною поштою 📩"    
   },
   "EMOJI_NOT_ELLOWED": "Емодзі не дозволені",
-  "DOMAIN_NOT_ALLOWED": "URL містить недозволений домен"
+  "DOMAIN_NOT_ALLOWED": "URL містить недозволений домен",
+  "TICKET": {
+    "OPEN_TICKET": "Відкрити тікет",
+    "DESCRIPTION": "Підтверджуєте, що хочете відкрити тікет для цієї розмови?",
+    "CONFIRM": "Підтвердити",
+    "CLOSE": "Закрити"
+  }
 }

package/src/assets/i18n/uz.json

@@ -225,6 +225,10 @@
   "admin": "Administrator",
   "agent": "Agent",
   "Conversations": "Suhbatlar",
+  "Monitor": "Monitor",
+  "Flows": "Oqimlar",
+  "Knowledgebases": "Bilim bazalari",
+  "Whatsappbroadcasts": "WhatsApp efirlarini yuborish",
   "Apps": "Ilovalar",
   "Analytics": "Analitika",
   "Activities": "Faoliyatlar",
@@ -306,5 +310,12 @@
     "SEND_EMAIL_SUCCESS_OFFLINE_MESSAGE":"Xabar elektron pochta orqali ham yuborildi 📩"
   },
   "EMOJI_NOT_ELLOWED": "Emoji'ga ruxsat berilmagan",
-  "DOMAIN_NOT_ALLOWED": "URL ruxsat etilmagan domenni o'z ichiga oladi"
+  "DOMAIN_NOT_ALLOWED": "URL ruxsat etilmagan domenni o'z ichiga oladi",
+  "TICKET": {
+    "OPEN_TICKET": "Chiptani ochish",
+    "DESCRIPTION": "Ushbu suhbat uchun chipta ochmoqchi ekanligingizni tasdiqlaysizmi?",
+    "CONFIRM": "Tasdiqlash",
+    "CLOSE": "Yopish"
+  }
+  
 }

package/src/assets/js/agentDesktop-sdk.js

@@ -0,0 +1,55 @@
+ function loadAgentDesktopScript() {
+  if (document.getElementById('agentdesktop-sdk')) {
+    return;
+  }
+
+  const script = document.createElement('script');
+  script.id = 'agentdesktop-sdk';
+  script.type = 'text/javascript';
+  script.src = 'https://devcti.aruba.it/AD/widget/agentdesktop_widget.js';
+  script.async = true;
+
+  script.onload = () => {
+    console.log('AgentDesktop SDK caricato');
+    window.agentDesktopLoaded = true;
+  };
+
+  script.onerror = (error) => {
+    console.error('Errore nel caricamento AgentDesktop SDK', error);
+  };
+
+
+  
+
+  
+
+  if (document.body) {
+    document.body.appendChild(script);
+  } else {
+    window.addEventListener('DOMContentLoaded', function() {
+      document.body.appendChild(script);
+    });
+  }
+}
+
+
+function openTicketOnHDA(requestId){
+  console.log('openTicketOnHDA called with requestId:', requestId);
+  const message = { companyID: "1", sourceID: "CHAT", tiledeskID: requestId, target: "HDA", origin: "Tiledesk" }
+  if(window && window.parent){
+    window.parent.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
+    window.postMessage(message, 'https://devhda2bo.aruba.it/HDAPortal/');
+    console.log('Message posted to parent window and current window');
+  }
+
+  if(window['AGENTDESKTOP']){
+    console.log('AGENTDESKTOP exist. Sending message . . .');
+    window['AGENTDESKTOP']['WIDGET'].sendDataToWidget('PAT', JSON.stringify(message)); // invia il messaggio ad HDA
+    AGENTDESKTOP.TAB.GoTo('PAT'); // dà il focus ad HDA
+    console.log('Message sent to AGENTDESKTOP widget');
+  }
+
+
+}
+
+loadAgentDesktopScript();

package/src/chat-config-template.json

@@ -37,6 +37,7 @@
     "wsUrlRel": "${WS_URL_RELATIVE}",
     "storage_prefix": "${CHAT_STORAGE_PREFIX}",
     "emailSection": "${EMAIL_SECTION}",
+    "ticketSection": "${TICKET_SECTION}",
     "whatsappTemplatesSection":"${WHATSAPP_TEMPLATES_SECTION}",
     "googleMapsApiKey":"${GOOGLE_MAPS_APIKEY}"
 }

package/src/chat-config.json

@@ -37,6 +37,7 @@
     "writeToButton": false,
     "archivedButton": false,
     "emailSection": true,
+    "ticketSection": false,
     "whatsappTemplatesSection":true,
     "googleMapsApiKey":"CHANGEIT"
 }

package/src/chat21-core/providers/tiledesk/tiledesk-auth.service.ts

@@ -121,6 +121,7 @@ export class TiledeskAuthService {
       this.http.post(this.URL_TILEDESK_SIGNIN_WITH_CUSTOM_TOKEN, null, requestOptions).subscribe((data) => {
         if (data['success'] && data['token']) {
           that.tiledeskToken = data['token'];
+          data['user'].token = tiledeskToken; // mantengo il token custom nell'oggetto user
           that.createCompleteUser(data['user']);
           this.checkAndSetInStorageTiledeskToken(that.tiledeskToken)
           this.BS_IsONLINE.next(true)
@@ -177,6 +178,8 @@ export class TiledeskAuthService {
       this.currentUser = member;
       this.logger.log('[TILEDESK-AUTH] - createCompleteUser member ', member);
       this.appStorage.setItem('currentUser', JSON.stringify(this.currentUser));
+      const { iat, aud, iss, jti, ...cleanUser } = user; //destructuring and rest user object
+      localStorage.setItem('user', JSON.stringify(cleanUser));
 
     } catch (err) {
       this.logger.error('[TILEDESK-AUTH]- createCompleteUser ERR ', err)

package/src/chat21-core/utils/constants.ts

@@ -119,8 +119,8 @@ export const STORAGE_PREFIX = 'tiledesk_widget_';
 
 // links
 export const FIREBASESTORAGE_BASE_URL_IMAGE = 'https://firebasestorage.googleapis.com/v0/b/' //+ 'chat-v2-dev.appspot.com/o/';
-export const IMG_PROFILE_BOT = '/assets/images/avatar_bot_tiledesk.svg';
-export const IMG_PROFILE_DEFAULT = '/assets/images/avatar_male_tiledesk.svg';
+export const IMG_PROFILE_BOT = '/assets/img/avatar_bot_tiledesk.svg';
+export const IMG_PROFILE_DEFAULT = '/assets/img/avatar_male_tiledesk.svg';
 
 //LOG LEVEL
 // export enum LogLevel {

package/src/chat21-core/utils/utils.ts

@@ -765,6 +765,12 @@ export function isOnMobileDevice() {
   return IS_ON_MOBILE_DEVICE;
 }
 
+
+export function checkIfIsInIframe(){
+  const isInIframe = window.self !== window.top;
+  return isInIframe;
+}
+
 export function checkWindowWidthIsLessThan991px() {
   // console.log('UTILS - checkWindowWidthIsLessThan991px:: ', window.innerWidth);
   if (window.innerWidth < 991) {
@@ -1018,6 +1024,14 @@ export function isAllowedUrlInText(text: string, allowedUrls: string[]) {
 }
 
 function extractUrls(text: string): string[] {
-  const urlRegex = /https?:\/\/[^\s]+/g;
-  return text.match(urlRegex) || [];
+  // Rileva URL con o senza protocollo (http/https)
+  const urlRegex = /\b((https?:\/\/)?(www\.)?[a-z0-9.-]+\.[a-z]{2,})(\/[^\s]*)?/gi;
+  const matches = text.match(urlRegex) || [];
+  // Normalizza: aggiunge https:// se manca, così il parsing con new URL() funziona
+  return matches.map((url) => {
+    if (!/^https?:\/\//i.test(url)) {
+      return 'https://' + url;
+    }
+    return url;
+  });
 }